Front desk is a good skill to learn if you want to become a front desk host, guest service specialist, or housekeeper/front desk. Here are the top courses to learn front desk:
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1. Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department. Course is designated in the manner that after completion you will be able to open a Hotel Front Office Department or know exactly what must be done to improve and build efficiency in the current one. Course is designed with driving results and focuses on key performance indicators so that learning can be transitioned to results and results transformed to achievements and wins...
2. Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle emergencies, threats, intruders and lock downs. This course emphasizes your safety and being prepared for such incidents within our workplaces to be the most effective for us and for those around us. Course also gives you an inside look at the 9-1-1 dispatch system. Includes videos, handout, and quiz. Approximately 2 hours in length...
3. OPERA PMS: Mastering Hotel Front Desk
Mastering Hotel Front Desk (Basic-Advanced) is a course designed for learning how to search for and check in arriving guests. This course contains lessons on creating walk-in reservations and cancel a check in. You will also learn how to control the No Post indicator. The following lessons are contained in this course: Search ArrivalGuest Check InNo Post and Interface PrivilegesReservation Walk InCancel Check InThis course also designed for learning how to perform room moves, manage queue reservations, and pre-assign rooms. You will also learn how to hold rooms for multiple guest check in in addition to creating messages for groups of guests. The following lessons are contained in this course: Room MoveQueue ReservationsRoom Assignment: Pre-AssignHold Room OverviewHold RoomsAdvanced MessagingReportsTo make it comprehensive and simple deep learning Course Mastering Hotel Front Desk (Basic-Advanced) will only have 2 section to make you learning more easily and not wasting your time because you can absorb the material quickly and efficient without making you confused. You will got very detail explanation with all example. Below are the course structure: Section 1: Mastering Hotel Front DeskObjectives Hotel Front DeskBrief Arrival Hotel Front DeskHouse Status Hotel Front DeskRoom Assignment Hotel Front DeskHotel Front Desk EssentialsSection 2: Knowledge CheckFinal QuizThis suitable forAll individuals aspiring to get into or already in the hotel/hospitality industryHotel management employeeAll individual who curious about Hotel Property Managament System Software...
Jobs that use Front Desk
- Clinical Massage Therapist
- Computer Laboratory Attendant
- Concierge/Receptionist
- Desk Attendant
- Desk Service Coordinator
- Door Person
- Executive Receptionist
- Fitness Consultant
- Fitness Trainer
- Front Clerk
- Front Desk Host
- Front Desk Office Assistant
- Guest Service Specialist
- Housekeeper/Front Desk
- Housekeeping Coordinator
- Member Service Representative
- Nurse Receptionist
- Parks And Recreation Manager
- Party Hostess
- Welcome Desk Agent
Updated December 8, 2023