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For more than 25 years, Scioto Properties has partnered with healthcare providers, nonprofit organizations, and private equity firms to deliver specialized real estate solutions that empower care. With a nationwide portfolio of 2,200+ properties across 44 states, we are a trusted leader in creating homes and facilities tailored to individuals with intellectual and developmental disabilities (I/DD), behavioral health needs, and traumatic brain injuries (TBI). Our expertise spans acquisitions, lease financing, ground-up development, and equity investments, helping our partners secure the right properties, streamline operations, and overcome capital limitations. Scioto Properties is a fast-growing real estate company that is seeking a Full-time Property Management Coordinator to support the maintenance and construction staff in coordinating maintenance, construction, property compliance, and repair activities. RESPONSIBILITIES Communicates effectively with customers, contractors and other vendors providing prompt follow-up on all issues. Takes primary responsibility for receiving and managing maintenance requests and proposals. Reviews lease commitments to determine the party responsible for maintenance items (Scioto or the tenant). Represents the company in a professional manner with outside customers and vendors. Ensures the remedy of HOA or local code violations committed by tenants. Primary point of contact with third-party maintenance management company, which includes fielding, responding to, and managing maintenance requests, reviewing routine survey/inspection reports, and other duties as assigned. Coordinates with contractors and tenants to ensure that approved maintenance requests are completed on time and within budget. Reviews and codes maintenance and property management invoices; coordinates with accounting to ensure prompt payment of invoices. Assists in maintaining all master real estate files including property, insurance, and lease files. Coordinates payments of other property management related invoices including utilities. Provides support for office administration such as: filing systems, answering phone calls, processing of incoming/outgoing mail and other clerical services as assigned. Primary point of contact with third party service providers for utilities and property preservation. REQUIREMENTS High School diploma with two to three years of related experience, preferably within the property management, maintenance, and/or construction industry. Customer relationship management systems and presentation software. An individual should be proficient in Microsoft Excel to perform this job successfully, an individual should have knowledge of word processing software, including the use of formulas and ability to create spreadsheets. MRI experience a plus. LOCATION Powell, Ohio On Site Monday - Friday WHY JOIN US At Scioto Properties, your work goes beyond real estate by helping create safe, stable homes and communities for some of the nation's most vulnerable populations. By joining Scioto, you will be part of a team that values collaboration, hard work, and teamwork in our fast-growing business while never losing sight at the heart of our mission. 11 Paid Holidays Paid Time Off Health benefits including medical, dental, and vision Short-term and Long-term Disability 401k retirement system with company match Competitive Salary Annual Bonus Structure Free Parking Company Engagement Events

**About the Role** **_Role: Full time | Remote - Ohio residents_** If you want to start a career where you can showcase your computer and problem-solving skills, this entry-level customer service position is an excellent opportunity! You don't need to know anything about cars or parts - we'll train you on everything you need to know to succeed! **_Pay Transparency_** This position starts at $13 per hour. **_What to Expect_** As a Remote Customer Service Agent (Auto Dealer Support) at Morley, you'll act as a resource for automotive dealerships needing help with orders they've placed. Why apply: + Work from home while having regular connection with your teammates + No weekends + Paid training + Equipment provided + Benefits available + Professional development opportunities You need: + Computer, typing and phone skills + Interpersonal skills + Detail oriented + High-speed, hardwired internet connection (e.g., cable or fiberoptic broadband) that you can connect to by ethernet or landline _(Note: wireless, 5G and satellite internet unfortunately won't work for this role)_ + See _Skills for Success_ below Tasks: + Provide fantastic service over the phone + Use your computer skills to: + Research requests related to profile assistance + Track vehicle shipments and vehicle orders + Assist with car warranties + Escalate critical orders + Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude **_Questions Before You Apply?_** Live chat with a Morley Talent Acquisition (TA) Specialist ( careers.morleycompanies.com | chat hours: M-F 8 a.m. - 5 p.m. Eastern time; closed on some holidays | TA will respond to after-hours questions the next business day). **Skills for Success** **_Required Skills_** + Computer, typing and phone skills + Can speak and type proficiently at the same time + Able to problem-solve, act as a consultant and resolve customer issues + Solid work ethic, able to meet deadlines + Excellent organizational and interpersonal skills, strong attention to detail **_Eligibility Requirements_** + High school diploma or equivalent + Two or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers) + Available to work during the hours below (Note: Must be able to stick to the schedule reliably, as some queues are time sensitive) _Schedule_ + **Training** **(requires 100% attendance):** + **First five weeks - instructor-led:** + 8 hours / day + Between 8 a.m. and 5:30 p.m. Eastern time + Monday - Friday + **Next four weeks - hands-on calls:** + Scheduled during hours of operation: + Between 8 a.m. and 6 p.m. Eastern time + Monday - Friday + **Work schedule:** + Able to work shifts between 8 a.m. and 6 p.m. Eastern time + Monday - Friday + No weekends! **_Nice to Have_** + Degree in a relevant or related field + Experience in the automotive industry **_Remote Work Requirements_** + Ohio resident + High-speed internet access at home that you are able to connect to via Ethernet or landline + Secluded and distraction-free work environment **_The Remote Experience_** Wondering what it's like to work for Morley from home? Check out this video (********************** to get a glimpse of a remote associate's typical day and how their home office setup helps them stay focused. (direct link to video: ********************** **Why Join Our Morley Family** The value of your employment is more than your paycheck. It's the combination of competitive pay, health benefits and other benefits Morley provides - your total compensation package. **_Health & Wellness Benefits_** + Medical and prescription coverage, including free annual physicals + Dental and vision insurance + Paid time off + Associate wellness program (earn a reward for getting your annual wellness checkup) + Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma) **_Financial Benefits_** + 401(k) with match + Flexible spending account + Life insurance + Short- and long-term disability insurance (company paid) **_Benefits to Make Your Life Easier_** + Teladoc: 24/7 online access to doctors + 24/7 nurse help desk + Patient advocacy: Free 24/7 help with benefit questions and claims issues + Family, financial and estate guidance (will) services **_About Morley_** Our mission is to deliver extraordinary experiences. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our Morley Family members and for the world-leading companies that partner with us. We are an Equal Opportunity Employer and promote an inclusive, caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact ******************************* . Thank you for your interest in Morley. **_Notices_** + Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: **************************** and your right to work: ******************************** + Click here to view Morley's CCPA Notice for applicants in California: ******************************* + Click here to view Morley's privacy policy: ************************************************

LogicGate is a global leader in Governance, Risk, and Compliance (GRC) solutions, with a mission to deliver the software and capabilities enterprises and their people need to understand and manage their risks and transform them into strategic opportunities. Built by experts, our award-winning Risk Cloud delivers over 40 purpose-driven solutions on a unified, modern cloud platform for connected, holistic risk and compliance management to scale with and meet the evolving risk landscape and organizational needs. At LogicGate, our people are the foundation of everything we do. We are committed to delivering an exceptional experience for our employees and our customers by empowering and enabling our people to take ownership, make an impact, and deliver their best work. About the role Our Strategic Account Executives have a passion for pitching novel technology in big markets. You'll target large enterprises in all verticals with a focus on their GRC programs. We are disrupting the GRC software industry as a recent Forrester Wave Leader by providing a solution end users can self-manage, saving enterprises huge amounts of time and money and you'll focus on identifying target accounts and bringing them through the full sales process. This is an opportunity to play a key role in building a business, have a huge and direct impact on top line revenue growth, and be part of a collaborative, high-performing sales team. Ideal candidate will be based in California or Texas How you'll spend your time: Strategically developing a territory plan for a targeted list of accounts in Salesforce leveraging best in class sales technology including marketing automation, buyer intent signals, pipeline analytics, and more! Generating new business pipeline primarily by cold prospecting through partner collaborations, social communication, email and phone calls. Form strategic sales plan to target use cases within industry verticals. Taking a customer through the full lifecycle of an opportunity including qualification/ discovery, demo (in partnership with a Solutions Engineer), building relationships within an organization, proposal, negotiation, and close. Being an advocate for our customers. Actively listening to understand their goals and share these potential opportunities with our product team. Leveraging sales enablement tools to effectively measure activities and develop best practices. Continuously refining and improving on sales activities. Consulting and advising our customers on best practices for their use case on the LogicGate platform. Deliver world class customer service in every customer interaction We get excited about you if you have: Proven sales experience. You will ideally have 5+ years of enterprise sales experience selling B2B SaaS technology. Curiosity and the desire to understand our customer's problems - and effectively communicate how LogicGate can add value. Great listening skills, as well as humility. We won't be the right solution all the time for every organization, so we believe in understanding customer needs first before we make our pitch. A tech savvy seller - can quickly pick up new technology and understands our platform front and back. Previous experience in BPM or GRC software is a huge plus. Great people skills. Ability to quickly understand your audience and tailor the right message to them, typically via web conference. Excitement to build lasting relationships. Someone who is in it for the long term and understands the value in building trust with customers. Proficiency in using Salesforce.com and sales automation software. Willingness to be creative, test solutions, measure results and iterate on a process for continual improvement. The anticipated base salary range for the role is $100,000 - $170,000 per year + variable + equity + benefits. Actual salaries may vary and will be based on factors, such as the candidate's qualifications, skills, competencies, and proficiency for the role. Internal candidates who have current pay within or above the hiring range are still encouraged to apply if interested. Hybrid Workplace Our hybrid workplace allows for flexibility aligned to role responsibilities and exceptional customer delivery. Location requirements for this role can be found above. Total Rewards We are proud to offer a variety of competitive, inclusive, and comprehensive total rewards that are designed to support the unique needs of our employees both inside and outside of the workplace. In addition to offering competitive salary and variable compensation plans, equity options, and flexible health and wellness benefits, we are proud to offer generous PTO, Annual Company Holidays, Health Days, and Summer Fridays. Employees' growth and development are supported throughout their career journey through informal and formal programs and activities, including access to LinkedIn Learning, regular People Leader training, and our internal Mentorship Program. Our Culture At LogicGate, our culture and employee experience are grounded in our core values of Be as One, Do the Right Thing, Embrace Curiosity, Own It, Empower Customers, and Raise the Bar, which guide how we show up - for each other, our customers, and all we interact with. We believe that the strongest teams are made up of individuals who bring their different identities, experiences, and perspectives to the table. We are committed to fostering an inclusive work environment where all employees' differences are celebrated and everyone is encouraged to bring their authentic selves to work. We encourage everyone to join one of our Employee Resource Groups (AAPI @ LogicGate, Pride at LogicGate, and Women in LogicGate) to participate in and contribute to conversations that foster an inclusive culture. LogicGate also believes strongly in giving back to the communities in which we live and work. To enable our teams to give back, we offer paid volunteer hours and company-wide charitable activities supporting a variety of organizations and causes. We are proud to have been recognized as a top workplace by Built In, Crain's Chicago Business, the Chicago Tribune, and more. Visit our website to learn about our latest recognition. Learn more about our culture here. Excited about LogicGate but not familiar with GRC? GRC stands for Governance, Risk, and Compliance GRC professionals help their companies manage uncertainty, act with integrity, and stay on the right side of the law. The GRC market is rapidly expanding with continuous growth opportunities. The current market size was valued at $50.5 billion in 2024 and is projected to reach $104.5 billion by 2031.

Purpose The Intake Financial Clearance Specialist role belongs to the Revenue Cycle team and is responsible for coordinating all financial clearance activities by navigating all pre-registration (to include acquiring or validating patient demographic, insurance, and other required elements along with insurance verification activities), obtaining referral authorization, or precertification number(s). The role ensures timely access to care while maximizing reimbursement. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit's performance expectations. This position reports to the Intake Financial Clearance Manager and requires interaction and collaboration with important stakeholders in the financial clearance process including but not limited to insurance company representatives, patients, physicians, and practice staff. **This is a fully remote role** Responsibilities Monitors accounts routed to registration, referral and prior authorization work queues and clears work queues by obtaining all necessary patient and/or payer-specific financial clearance elements in accordance with established management guidelines. Maintains knowledge of and complies with insurance companies' requirements for obtaining prior authorizations/referrals and completes other activities to facilitate all aspects of financial clearance. Acts as subject matter experts in navigating payer policies to get the appropriate approvals (authorizations, pre-certs, referrals, for example) for the ordered services to proceed. The Intake Financial Clearance Specialist is an important part of the larger patient care team and helps clinicians understand what payer requirements are necessary for the widest possible patient access to services. Supports staff at all levels for hands-on help understanding and navigating financial clearance issues. Uses appropriate strategies to underscore the most efficient process to obtaining insurance verification, authorizations, and referrals, including online databases, electronic correspondence, faxes, and phone calls. Obtains and clearly documents all referral/prior authorizations for scheduled services Works collaboratively with primary care practices, specialty practices, referring physicians, primary care physicians, insurance carriers, patients, and any other parties to ensure that required managed care referrals and prior authorizations are obtained and appropriately recorded in the relevant systems. When it is determined that a valid referral does not exist, utilize computer-based tools, or contact the appropriate party to obtain/generate referral/authorization and related information. Record the referral/authorization in the practice management system. Contact physicians to obtain referral/authorization numbers. Perform follow-up activities indicated by relevant management reports. Collaborates with patients, providers, and departments to obtain all necessary information and payer permissions prior to patients' scheduled services. Communicates with patients, providers, and other departments such as Utilization Review to resolve any issues or problems with obtaining required referral/prior authorizations. Work collaboratively with the practices to resolve registration, insurance verification, referral, or authorization issue to the extent that these unresolved issues impact the ability to obtain a referral/authorization. Escalates accounts that have been denied or will not be financially cleared as outlined by department policy Accept registration updates from various intake points, including but not limited to those received via paper forms, internet registration forms, telephones located in practices and direct calls from patients. Ensure that all updated demographic and insurance information is accurately recorded in the appropriate registration systems for primary, secondary, and tertiary insurances. Review all registration and insurance information in systems and reconcile with information available from insurance carriers. For any insurance updates, utilize any available resources to validate the updated insurance information, insurance plan eligibility, primary care physician, subscriber information, employer information and appointment/visit information. Contact patients as necessary if clarifications or other follow-up is required, and at all times maintain sensitivity and a clear customer friendly approach. For self-pay patients or patients with unresolved insurance, and for financial counseling, refer patients Patient Financial Counseling. Maintains confidentiality of patient's financial and medical records; adheres to the State and Federal laws regulating collection in healthcare; adheres to enterprise and other regulatory confidentiality policies; and advises management of any potential compliance issues immediately. Demonstrates knowledge & skills necessary to provide level of customer experience as aligned with BMC management expectations. Demonstrates the ability to recognize situations that require escalation to the Supervisor. Establishes relationships and effectively collaborates with revenue cycle staff to support continuous improvement aligned with management expectations as outlined. Takes opportunity to know and learn other roles and processes and works together to assist with process improvement initiatives as directed. Consistently meets productivity and quality expectations to align performance with assigned roles and responsibilities. Handle telephone calls in a timely fashion, following applicable scripting and customer service standards. Appropriately manage all calls by either working with the customer or referring the call to the appropriate party. Communicate with all internal and external customers effectively and courteously. Maintain patient confidentiality, including but not limited to, compliance with HIPAA. Perform other related duties as assigned or required. Requirements Qualifications High School Diploma or GED required, Associates degree or higher preferred. 1-3 years patient registration and/or Insurance experience desirable. At least one year of experience must be in a customer service role General knowledge of healthcare terminology and CPT-ICD10 codes. Complete understanding of insurance is required. Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues. Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff, and other customers. Able to communicate effectively in writing. Requires excellent verbal communication skills, and the ability to work in a complex environment with varying points of view. Must be comfortable with ambiguity, exhibit good decision making and judgment capabilities, attention to detail. Must be able to maintain strict confidentiality of all personal/health sensitive information. Ability to effectively handle challenging situations and to balance multiple priorities. Basic computer proficiency inclusive of ability to access, enter and interpret computerized data/information including proficiency in Microsoft Suite applications, specifically Excel, Word, Outlook and Zoom. Displays a thorough knowledge of various sections within the work unit to provide assistance and back-up coverage as directed. Displays a deep understanding of Revenue Cycle processes and applies knowledge to meet and maintain productivity standards as outlined by Management Salary & Benefits The estimated hiring salary range for this position is $22/hr - $24/hr. * The actual salary will be based on a variety of job-related factors, including geography, skills, education and experience. The range is a good faith estimate and may be modified in the future. This role is also eligible for a range of benefits including medical, dental and 401K retirement plan.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge. The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes. Position can be part time or full time. Fleet safety certification preferred. Primary Responsibilities Provide excellent selling experience for DIY customer visits and phone calls Achieve personal sales goal and help store achieve its sales goals Provide DIY services including battery installation, testing, wiper installs, etc. Maintain store product and operational standards Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc. Secondary Responsibilities Store Cleanliness including floors, bathrooms, facing, dusting, parking lot General stocking including truck stocking and back stock Safely deliver parts to customers as needed Success Factors Basic driving and navigation ability Ability to use delivery board system Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and Parts lookup systems Expert at testing and diagnostic equipment for DIY service Essential Job Skills Necessary for Success as a Salesperson: Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Salesperson up for Success 2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences What is a Store Driver? Entry level store position capable of supporting delivery of parts to commercial customers. The role has the responsibility to deliver parts to our commercial customers and assist with task and inventory processes in the store. This position can be part time or full time and must be fleet safety certified. Primary Responsibilities Safely deliver parts to customers as needed Pick and stage parts for customer orders Pick up returns and cores Drop off weekly / monthly sales flyer Daily collection of credit accounts Secondary Responsibilities Store Cleanliness including floors, bathrooms, facing, dusting, parking lot General stocking including truck stocking and back stock Success Factors Basic driving and navigation ability Ability to use delivery board system Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems (Back stock) and store equipment Essential Job Skills Necessary for Success as a Driver: Communicate effectively and build strong relationships with customers, peers and management Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Driver up for Success: Automotive parts experience is preferred Certificates, Licenses, Registrations Must have a valid driver's license and be fleet safety certified Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. Compensation Range The good faith estimate for this role is between 13.15 USD and 13.98 USD per hour for a new team member. The rate offered depends on a number of factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable). Benefits: Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families. Find out more by visiting: ************************************************ California Residents click below for Privacy Notice: ***************************************************

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon , Altera TouchWorks , Altera Opal, STAR™, HealthQuest™ and db Motion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. ***CLIENT DEVELOPMENT EXECUTIVE - PARAGON*** Paragon | Altera Digital Health (alterahealth.com) New Business Sales Focus Remote U.S. Role ABOUT THE ROLE We are seeking a driven and experienced Client Development Executive (CDE) to join our team. In this results-oriented sales role, you'll be responsible for prospecting to identify high-value opportunities, researching industry trends to stay ahead of the curve, and diligently qualifying prospects to determine the best approach (phone calls, meetings, etc.) for complex sales. You'll become a trusted advisor, managing multiple deals and guiding C-suite executives on optimizing hospital operations with our solutions. The CDE is responsible for the overall value and long-term success of the Altera client relationship, including strategic planning, tactical execution, and issue resolution. Success in these areas will drive client retention, market share, and profitability. This specific role will primarily cover the Western U.S., including the Pacific and Mountain regions, as well as Texas, and will have a minimum of 12 current accounts. KEY RESPONSIBILITIES Drive New Business Growth: Prospect and research to identify and qualify net-new Paragon opportunities and identify upsell/cross-sell opportunities within existing accounts. This role is a 60% hunter/ 40% farmer position. Develop and nurture relationships with key decision-makers, understanding their needs and pain points. Create compelling sales presentations and proposals that showcase the value proposition of Altera Paragon. Negotiate and close deals to achieve annual sales quotas. Manage and Grow Your Pipeline: Proactively manage your sales pipeline, ensuring consistent deal flow and progression. Demonstrate the ability to handle complex sales cycles, navigating multi-stakeholder decision-making processes. Serve as a Trusted Advisor: Develop a deep understanding of your clients' hospital operations and challenges to provide strategic guidance to C-suite executives. Position yourself as a trusted advisor, exceeding expectations and fostering long-term client relationships. QUALIFICATIONS Bachelor's degree in business or a related field, or equivalent years of experience 10+ years of experience in healthcare IT sales, with a proven track record of success in net-new sales Strong knowledge of the healthcare IT industry, specifically hospitals or large physician practice groups Experienced in net-new sales of complex healthcare IT solutions to C-level executives Excellent communication, presentation, and negotiation skills Ability to work independently and as part of a team Proficient in Salesforce.com TRAVEL 70% overnight travel required WORK LOCATION Remote U.S.-based role. Candidates must live near a major airport. COMPENSATION Compensation for this role includes a base (range $90,000 - $110,000) plus an uncapped commission. At plan, total compensation is likely $150,000 - $200,000. Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example. Salary Range$90,000-$110,000 USD Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: ******************************

Frost Brown Todd LLP, a national law firm with 1000+ legal and business professionals in eighteen offices, is currently searching for a full-time Office Assistant/Receptionist to join our Columbus office. This individual will play a crucial role in supporting our team and providing a welcoming environment to our clients and guests. Key Responsibilities: Answer phone calls and greet clients, vendors, and other personnel with courtesy and professionalism. Coordinate the use of conference rooms and visitor offices through scheduling software to ensure seamless meeting logistics. Coordinate food orders with hospitality staff and external vendors; oversee payment and set-up for meetings and events. Track and notify building security of all visitors, ensuring security protocols are followed. Record and manage parking validation distribution for visitors and staff. Maintain the cleanliness and organization of conference rooms, reception desk, and surrounding areas to ensure a welcoming environment. Provide general administrative assistance as needed, such as copying, scanning, assembling files, making travel arrangements, submitting expense reimbursements, attorney time entry and other routine tasks. Maintain accurate parking validation and visitor logs. Assist office manager with the coordination and execution of larger office-wide events. Job Requirements: Some college preferred, or equivalent combination of education, training, and experience. Minium of 1 year of experience working in an office setting required. Previous law firm experience preferred. Computer proficiency, preferably with Microsoft Office products such as Word, Excel, and Outlook. Ability to operate standard office equipment such as multi-functional devices, copiers, printers, and scanners. Ability to organize and prioritize numerous tasks and complete them under time constraints. Ability to shift attention from one area of work to another quickly without frustration. Ability to handle confidential information. Interpersonal skills necessary to communicate in person, by e-mail and telephone and follow instruction effectively from a diverse group of attorneys, managers, business professionals, and vendors to provide information with ordinary courtesy and tact. Ability to self-direct and proactively seek out work during slow periods. Ability to answer phone courteously and professionally and transfer calls quickly. Ability to greet clients in a courteous and professional manner. Frost Brown Todd offers a competitive salary and a comprehensive benefits package including medical, dental, vision, life, disability, and 401k/profit sharing retirement package. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Frost Brown Todd is fully committed to equality of opportunity in all aspects of employment. It is the policy of Frost Brown Todd to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.

Job Description Responsible for interacting with low stratification members via phone calls, coordinating care, completing, reviewing, and updating assessments and care plans that address problems, goals, and interventions. Based on assessments and claims data creates a care plan for members to follow 70% Participate as a member of the Care Team during Interdisciplinary Team meetings to discuss the members health care needs, barriers to care and explore better outcomes for the member 20% Identify and link members with health plan benefits and community resources 5% Perform administrative work to maintain skills needed for job duties 5% 5% Experience: Required: 2 years LPN Nursing exp, preferred 3 + years experience. Regular and reliable attendance Familiar with community resources & services Strong organizational skills Works independently. Maintains professional relationships with the members we serve as well as colleagues. Communicates effectively and professionally verbally and in writing. Proficient with computer systems Knowledgeable in Microsoft Office Software Excellent customer service skills Has a dedicated home work space Position Summary: Looking for Columbus OH and immediate surrounding counties. The Care Manager Specialist is a member of the Care Team. The Care Manager Specialist is responsible for the care management of members that are enrolled in the Dual Special Needs Plan. These members are usually stratified as low medium stratification, or those with Social Determents of Care needs. The Care Manager will work in conjunction with the Nurse Care Manager, Care Coordinator, Transition of Care (TOC) Coach, and other members of the Care Team to improve the members health outcomes, address social determinants of health and connect members with community-based organizations. The Care Manager will assess members needs as well as gaps in care, communicate with the members Primary Care Provider (PCP), maintain updated individualized care plans, and participate in Interdisciplinary team meetings. Care Managers will be able to identify members whose needs require clinician involvement and transition members appropriately. Complete health screening questionnaires, assessments which may be market specific. Support reduction of population of unable to reach members by telephone and in -person visits. Ensure member has filled/received their medication(s) and has an understanding on how to take their ordered medications. Manage caseload of members with current stratification of monitoring, low and medium or those with high social determinants of care needs- frequency /contract guidelines Provides clinical assistance to determine appropriate services and supports due to members health needs (including but not limited to: Prior Authorizations, Coordination with PCP and Specialty providers, Condition Management information and education, Medication management, Community Resources and supports) Evaluation of health and social indicators Identifies and engages barriers to achieving optimal member health. Uses discretion to apply strategies to reduce member risk. Presents cases at case conferences for multidisciplinary focus to benefit overall member management. Facilitates overall care coordination with the care team to ensure member achieves optimal wellness within the confines of the members condition(s) and abilities to self-manage. Coordinates resources, assists with securing DME, and helps to ensure timely physician follow-up. Understands Payer/Plan benefits, policies, procedures, and can articulate them effectively to providers, members, and other key personnel. Updates the Care Plan for any change in condition or behavioral health status. Provide support to members in transitions of care Education: HS or equivalent, must be licensed LPN. What Days & Hours will the Person Work in this Position List Training Hours, if Different. M-F 8-5

Provide world-class customer support for ISP partners within a 24x7x365 environment. Answer inbound calls, chats and emails in a professional manner that adheres to company and departmental policies. Assist customers in diagnosing and resolving voice, data, video and connectivity issues and answer questions that ensure an optimal customer experience. Primary Responsibilities *Answer inbound technical support phone calls, chats and emails related to ISP partners. *Consult with customers and provide additional solution in the form of up-selling products and services. *Troubleshoot voice, data, video and connection issues for customers. *Identify, troubleshoot and assist customers with voice, data, video and connection issues. *Answer customer service related questions *Track and record each phone call and provide a detailed description of the call *Provide backup assistance for other Technical Support Representatives Shifts will be a mixture of first and second shift hours. All schedules after training require working on either a Saturday or a Sunday. Employee Value Proposition Fun, casual environment. Routinely do contests and food days to keep the mood light. Very open collaborative call floor with monitors to track calls. Employee lounge for breaks (if working on-site). • Must have an open and flexible schedule to take any shift after this time frame above is complete. We are a 24/7/365 call center. The only schedule accommodation that we make is for school purposes. Candidates will have dialogue with their lead as they transition to their permanent position about their schedule. Because they are a 24/7 service desk folks need to be open to evenings or possibly working a shift that has a Saturday or Sunday incorporated. • Must be able to commit to the full 4 weeks of training. Even missing one day off can lead to termination or a push to a future class. Candidates will be trained on all technical aspects of the job. • Eligible for monthly bonuses starting at $350/month • Medical, Dental and Vision would take in effect on the 1st of the month after they become employees. • 401K after 3 full months of employment on client payroll (with company matching) • 15 days of PTO per year with an 80 hour roll over • Once on payroll, candidates can sign up for OT. Job Type & Location This is a Contract to Hire position based out of Cedar Rapids, IA. Pay and Benefits The pay range for this position is $15.00 - $15.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Dec 19, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Details Management Global Headquarters - Dublin, OH Full Time 2nd ShiftDescription JOB SUMMARY: The Operations Manager is responsible for overseeing the entire support shift (2nd, 3rd, or Weekend) by ensuring that all loads are being tracked, booked efficiently, and guaranteeing precision and punctuality. The Operations Manager is the main line of communication to our customers and provides the highest level of customer service. The role of the Operations Manager is critical to the success of our customers. In this role you will oversee the tracking of customer's freight and communication between customers and the support team throughout the entire transit. ESSENTIAL DUTIES: Follow and execute all aspects of the EASE Customer Journey. Develop lasting relationships by providing superior customer service. Work with the Director of Operations to create and maintain KPIs for support teams. Mentor and build trusting relationships with Support Team to help develop growth through education and industry knowledge. Independently delegate team responsibilities and capacities based on demand. Work with carriers to quickly recover any service failures to ensure customer satisfaction and escalate when necessary. Advise Account Managers and Customers of any service failures, issues, or new developments during the entirety of the shift. Accurately update and operate customer portals to provide transparency. Build relationships with carriers to understand needs and secure the utilization of carrier assets. Analyze and negotiate rates with carriers based on current market prices. React with a sense of urgency to solve problems and look for ways to improve operational inefficiencies. Answer inbound calls and make outbound calls to book loads Ensure operations are reviewed by the appropriate party before assigning or leaving for the day. Execute EASE Logistics process and standard operating procedures Use relationships to help establish a broader carrier capacity. Work as a team to book and track freight. Proactively manage workday (tasks) by answering phone calls and assisting with consistent communication with carriers/customers. Allocate resources to ensure all tasks are completed accurately and on time. Leadership and Supervisory Responsibilities Mentor and build trusting relationships with new team members so to deepen their EASE Logistics and industry knowledge. Direct operations personnel to the proper channels for scheduling-related concerns. Oversee the entire support shift for 2nd shift. Qualifications QUALIFICATIONS Education High School Diploma or GED required. An associate degree with a concentration in business, or management is preferred. A bachelor's degree with a concentration in business, or management is preferred. Additional related training and certifications will be weighted on a case-by-case basis. Experience 2-3 years of related experience are preferred with a bachelor's degree 3-5 years of related experience are preferred with an associate degree In lieu of a degree, a minimum of 6+ years of related experience is preferred. Knowledge, Skills, & Abilities Energetic, relentless, and thriving on hunting for opportunities. Sales, customer service, and/or negotiation-related talents. Excellent communicator with a great phone presence. Constructive problem solver. Flexible in work hours and adaptable to changing workload. Proficient in Outlook and Teams, Excel, and Word. Experience in the transportation industry is an asset, otherwise must be willing to learn a lot very fast. Ability to remain calm under sometimes stressful situations. Ability to adapt quickly to different situations and multitask.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Home Base Patient Service Coordinator (PSC) serves as a key member of the team that provides superior care and exceptional service to its patients. One critical dimension of this service focuses on patient check-in process and improving the human experience upon our patients' arrival to our practice and throughout the duration of their visit. The Home Base PSC will play an important role in redefining and reinvigorating the patient welcome and check-in experience. The PSC will be the crucial "face and attitude" of this patient-centered practice. While also providing medical scheduling services, the PSC will have the unique opportunity to work within a supportive team setting enabled by systems and technologies that will allow the employee to provide patient care and services at their highest levels. In addition, the PSC will be responsible to assist in special projects when skillset and capacity allow, as deemed appropriate by the Practice Manager. Job Summary Summary Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department. Does this position require Patient Care? No Essential Functions * Perform routine administrative and clerical duties relating to a clinical service or physician practice office. * Make patient appointments and maintain appointment records. * Greet and assist patients. * Answer telephones, assist callers with routine inquiries, and schedule appointments. * File materials in patient folders and print appointment schedules. * Process patient billing forms and scan documents to patient medical record/LMR. * Call for patient medical records and laboratory test results. * Open and distribute unit mail or faxes. * Type forms, records, schedules, memos, etc., as directed. * Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results. * Acts as "Super User" for scheduling, registration and billing systems. * Provides assistance and training to others in these areas. * May perform more complex or specialized functions (i.e. schedule changes/blocking) at more advanced competency level. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Certified Medical Administrative Assistant [CMAA] - Data Conversion - Various Issuers preferred Experience office experience 2-3 years required Knowledge, Skills and Abilities * Proficiency with all Office Suite, * Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. * Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. * Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively. * Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. * Managing one's own time and the time of others. * Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems. Additional Job Details (if applicable) Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.45/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Integrated Dermatology is a leading national dermatology practice that acquires and partners with dermatology practices across the United States. The culture at ID is a reflection of its people. Our environment is filled with hard-working, dynamic individuals who come together to ensure the success of our partner dermatologists. We have an immediate need for a qualified Provider Enrollment Coordinator. Candidates must have a minimum of 3 years' active experience with credentialing medical practices and enrolling physicians with Medicare and commercial insurance providers. Candidates must be organized and able to multi-task high volume of files in various stages at the same time. This position will also include organizing and maintaining physician files; maintain credentialing reports and conduct written and oral follow up to determine application status and communicate with all necessary internal departments. This is a fully REMOTE position. Job Description Complete all requests for Medicare, private insurance and hospital credentialing for numerous physicians and mid-level practitioners in various states. Manage a thorough and detailed tracking system for completed and pending credentialing assignments. Maintain all files related to practitioner credentialing and licensing by documenting all tasks, phone calls, emails, and other forms of communication during the enrollment process in the database. Manage provider contracts, fee schedules and contract manager relationships, while analyzing contracts, determining rates and terms, and identifying effective/expiration dates. Respond to internal and external requests for credentialing and licensing data, including the preparation and presentation of periodic status reports. Develop and maintain relationships with individual contacts for the government agencies and commercial insurance providers. Qualifications Minimum of 3 years active experience with credentialing medical practices and/or physicians with Medicare and commercial insurance providers. Excellent computer skills, including with Microsoft Excel, Outlook and Word. Familiarity with CAQH and experience updating CAQH profiles. Some medical billing experience helpful, but not required. Strong written and verbal communication, interpersonal, and customer-service skills. Excellent organizational, time management, customer service and problem-solving skills. Demonstrated self-starter, detail-oriented and function with a sense of urgency always. Ability to work well independently as well as part of a team. Additional Information Job Type: Full-time, #LI-REMOTE Experience: Credentialing physician practices: 3 years (Preferred) Microsoft Excel: 3 years (Preferred) CAQH: 3 years (Preferred) Education: High School Diploma or equivalent (Preferred) All your information will be kept confidential according to EEO guidelines. #DNI Integrated Dermatology and it's entities provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Opportunity: HVAC Inside Sales Associate with Allied Supply in Columbus, Ohio Are you passionate about HVAC/R and delivering exceptional customer service? Are you looking for a collaborate team environment where you can grow your career? If so, then we have an exciting opportunity for you. Why You'll Love Working with Us: Competitive Wages: Our wages are 16% above the market average. Lucrative Bonus Program and Profit-Sharing Program: 50% of company profits are shared with associates! Generous Paid Time Off and Comprehensive Benefits with no Associate Contribution Required. As the HVAC Inside Sales Associate, you will establish new customer contacts and increase sales to existing customers. You will process customer orders and quotations and act as a liaison between the customer, internal resources, and vendors. You will also provide technical support to customers, associates, and our outside sales team. These responsibilities include: Recommending, quoting and providing information for HVAC and Refrigeration products. Act as a liaison between the customer, internal resources and manufacturers. Process customer orders and quotations in person or via phone, email, and fax while emphasizing service or product features and benefits. Resolve customer complaints. Maintain showroom merchandising and re-stocking products. We are seeking an adaptable and friendly HVAC Inside Sales Associate to join our team. To be successful you will have: HVAC or Filtration experience or mechanical experience High School diploma or technical degree Two years' experience in distribution inventory preferred but not required Interest in mechanical parts, systems and the HVAC industry Ability to build strong customer relations Experience with inventory management Since 1935, Allied Supply Company Inc. has been an industry-leading, family-owned, wholesale distributor of Air Filtration, Control Systems, HVACR Parts/Equipment, and Refrigeration Products with six locations in Ohio. We sell only to contractors and end-users that are in the business of repairing and maintaining HVAC/R systems and equipment. At Allied Supply Company Inc., we are dedicated to fostering a supportive and thriving work environment. By prioritizing our people over profits, we've built a team where many members have stayed with us for over 15 years, and some for more than 30 years! To learn more about Allied Supply and the products and services that we provide, take a moment to review our website and LinkedIn page: ************************************************ ***************************** Don't miss out! Come join a growing company with a competitive salary, incentive programs, and a strong benefit package. Apply online today! Employer is EOE/M/F/D/V. Please no third-party candidates or phone calls.

WHAT IS THE OPPORTUNITY? This is an entry level Personal Trust Officer position, responsible for administering personal trust accounts such as testamentary/intervivos trusts, foundations and agency accounts in accordance with terms specified in the trust instrument. Under general guidance from the trust team, opens and maintains estates, trusts, agency accounts and guardianships. Become familiar with the governing document to interpret terms, responsibilities and duties of the Bank. Receive guidance in understanding provisions of the documents and strategies associated with the assigned accounts. Develop and maintain relationships with clients to help execute day to day administrative functions. Maintain up-to-date knowledge of account activity by reviewing various reports. Seek guidance on tax and administration issues. WHAT WILL YOU DO? * For Trusts where CNB is trustee, reviews and revises paperwork from sales team (e.g., agreements, fee schedules, transfer proxies, receipt of assets, ensure accurate cost basis and tax acquisition dates, obtain any missing information and signatures, etc.). Make corrections and additions to ensure accuracy. * Prepare new account paperwork, as required. * Analyze anticipated income to insure sufficient cash is maintained to meet beneficiary distributions, banks fees, trust bills, etc. * Obtain missing documents from clients. * For Trust accounts, initiate annual administrative review of accounts. Review files for completed forms, codes, review payments and transactions and for accuracy. Review forms to ensure they are consistent with the Trust Document. * Produce and review various tax reports for clients and intermediaries. Research tax deficiency notices. Pay estimated taxes and allocates tax payments between principal and income, file returns, and maintains tax calendars. Communicate with Tax Vendor and external intermediaries. * Gather data for account reconciliation, ensuring distribution requirements are met for charitable trusts, computes distribution amounts for uni-trust accounts and reviews fee agreements between the bank, clients, and Co-Fiduciaries. * Complete discretionary distribution requests. Submit formal requests to the Trust Officer for approval. * Coordinate set up, tracking, and monitoring of personal property inventory; real estate, mineral, oil and gas, intellectual properties, and special financial assets. (i.e., notes, loans, partnerships, etc.) * Provide client service by responding and researching client and colleague inquires by phone, email, and written communications. * Respond to advisors and intermediaries regarding the administration and maintenance of accounts. * Fields phone calls from clients and intermediaries. * Review documents and responses to compliance department, audit and OCC inquiries after research is performed by TA. * Gather information from clients for projects. * Prepare draft correspondence letters and memos. * Maintain new account logs. * Follow appropriate Regulation 9 process. * Maintain all appropriate training and continuing education requirements for both internal programs and external licenses and certifications. WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Bachelor's Degree or equivalent * 3+ years of experience in financial services required * 3 + years of basic computer experience (e.g. Microsoft Word, Excel, Outlook) required *Additional Qualifications* * 3+ years of experience in trust administration preferred * Strong written and verbal communications skills * Ability to gather, arrange, compile, interpret, analyze, summarize and evaluate information and data to identify opportunities and formulate conclusions and recommended actions * Ability to set priorities, and objectives * Trust Certificate and/or CTFA a plus *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $71,825 - $114,734 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job. \#LI-DN1 \#CA-DN1

WHO WE ARE Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to flexible learning environments and educators have the tools they need to support their students. We are on a mission to create innovative, proven learning technology, partnering with educators to ignite student potential. We are a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction. WHAT IS THE POSITION The mission of the Virtual Social Science Teacher is to provide an outstanding, personalized, and effective learning experience for students by incorporating rigorous curriculum with a data-driven and student-centered instructional model. An Edmentum Virtual Teacher, SOD is a highly qualified, state certified educator primarily responsible for delivering specific course content in an online, virtual environment. Teachers provide both live and asynchronous instruction. While the technology used for lesson delivery assesses the student's mastery, Virtual Teachers support, guide and manage the learning process by focusing on students' individual needs. Lesson grading, feedback, parent and student messaging, and interaction with local school representatives are also part of the role Virtual Teachers work closely with students and parents/learning coaches to advance each student's learning toward established goals. They facilitate student engagement with their plan, encourage discussion and clarity around the subject matter, and ensure progress is made. Virtual Teachers also develop rapport with students and create a trusting environment for shared accountability for student progress. This role supports multiple virtual, live instruction service offerings within Edmentum's Instructional Services organization. In all cases, learning is built on a foundation of award-winning digital curricula aligned to state standards. Teachers will be assigned to facilitate some combination of the following: Flexible Virtual Learning - In this learning environment, students are assigned an Edmentum course via their local school, and they complete the work largely on their own time. Grading, messaging, and live help and overview sessions are provided by an Edmentum Virtual Teacher. Enhanced Virtual Learning - This learning environment fills gaps where teacher resources or schedules are stretched. These sessions are scheduled within the school day/bell schedule. Edmentum Virtual Teachers lead the session daily, just like their regular classroom teacher, meeting with students to teach on a given topic. Targeted Skills Instruction - These sessions are done in a tutoring format offered outside of normal classroom instruction as a small group intervention service. Edmentum Teachers provide a tailored lesson to students grouped based on their diagnostic assessment results for a given subject. Special Education - In this learning environment, the Teacher provides instruction based on individual students' IEPs (Individualized Education Program). Additional Responsibilities - Standalone grading services and class coverage. Success in this role will be partly measured by valid and reliable student assessment data, (passing rate, completion rate) and an overall student satisfaction rating. Other expectations are listed below. Note: This is a full-time, remote position with flexible scheduling options, working 10 months that follow the academic school year. Summer and/or weekend working options may be available based on business needs. Ability to work independently, typically 40+ hours per week is required. Schedules will fluctuate depending on student enrollments and business needs. Ability to maintain a professional home office without distraction during workday, typically 8:00am-5:00pm or as defined by district and consumer needs. Requires on-camera presentation and direct engagement with students. Equipment provided. WHAT YOU WILL DO Instruction Maintain a workload that supports fluctuating business needs (typically, 3-5 hours per day of live instruction with an enrollment load that corresponds to the mix of duties assigned) Provide rich and engaging synchronous and asynchronous learning experiences for students Personalize learning for all students Demonstrate a belief in all students' ability to succeed and meet high expectations Differentiate instruction based on student level of mastery Augment course content according to prescribed policies and procedures using appropriate asynchronous and synchronous tools under guidance from manager and quality coaches Maintain grade book in a timely manner, ensuring student academic integrity, make student placement and promotion decisions, and alert administrators to concerns about student performance and progress Provide timely and constructive feedback to students on their work and progress Prepare students for high stakes standardized tests Respond to student messages and discussions in a timely manner within school guidelines Create learning resources to promote student learning for each course in content area Maintaining synchronous and asynchronous communication with students and parents/guardians Acquaint students with their coursework and communicate course and school requirements Supports student curricular and instructional issues, as well as basic troubleshooting in a virtual classroom environment Leader-Assigned Duties Note: These responsibilities are assigned as business needs evolve; not all teachers will take on these responsibilities and not all will be assigned to one teacher at once. Mentor Assignment - When assigned this duty, Teachers collaborate with HR and Educator Enablement to onboard new hires, acquaint them with teams, systems, and best practices, and provide regular communication and professional development. As mentors, they maintain availability for mentees, offer feedback to their managers for development opportunities, and work cross-functionally with various teams to support learning as the need arises. Content Support - When assigned this duty, Teachers collaborate with the Instructional team to identify content area needs and enhance communication among teachers across regions. They also assess teacher professional development needs, plan monthly meetings, and develop professional training. They also serve as subject matter experts, provide curriculum feedback and work cross-functionally to create custom courses and training materials. Certified Student and Teacher Support These roles require completion of a certification track for credentialling before duties are assigned. Success Coaching - In this function, Virtual Teachers implement student-centered strategies to help students develop high levels of self-efficacy. Virtual Teachers conduct video conferences and phone calls to motivate students and review course progress. These conversations provide students with the tools, strategies, and support needed to problem-solve while also celebrating student growth and advancement. Instructional Coaching - This function provides research-driven customizable district and/or school coaching for teachers. The coaching process is meant to provide professional development specific to a teacher's needs and/or provide coaching more broadly across the teacher pool on relevant topics. The Instructional Coach performs a variety of duties including the creation of training materials, onboarding of teachers, leadership development programs for teachers, induction programs, and on-going professional development. HOW YOU WILL DO IT Drive for Results Find ways to improve processes and show initiative in making things better. Use a variety of teaching techniques to engage and motivate students. Assess student understanding and progress through virtual assignments, quizzes, and exams. Problem Solving: Apply creative problem solving and questioning techniques and ask questions to get to the root of the problem and find effective solutions. Adapt for Growth Adjust easily to significant changes. Demonstrate an eagerness to learn new techniques and improve your skills, asking for feedback and looking for learning opportunities. Stay up to date on virtual teaching technologies and tools to enhance the learning experience for students. Participate in professional development opportunities and training to continually improve teaching skills and knowledge. Collaborate for Impact: Regularly collaborate with teachers, administrators, and parents to create a positive and inclusive virtual learning environment. Exchange information and ideas within your team and with closest partner teams. Demonstrate discernment when determining when to share information with appropriate parties, maintaining confidentiality and adhering to the chain of command when handling sensitive information. REQUIRED MINIMUM QUALIFICATIONS Bachelor's degree in Education or related field AND Active state teaching license in grades 6-12 with Social Science/Social Studies endorsement. Preferred teaching certification(s) in NC, VA, IN, and/or IA AND Three or more years of classroom teaching experience with one year of online teaching experience AND Ability to clear required background check DESIRED QUALIFICATIONS Experience supporting adults and children in the use of technology. Experience teaching in an online (virtual) and/or in a brick-and-mortar environment. Experience with online learning platforms. Ability to work collaboratively with other teachers to interpret and produce numeric, tabular, and graphic representations of student data, and use it to drive instructional decisions. Receptive to receiving coaching regularly with administrators and teacher trainers. Ability to embrace change and adapt to ensure excellent student outcomes. Proficient in Microsoft Outlook, Word, PowerPoint, and virtual learning platforms. Efficient organization and prioritization skills Ability to adapt to changing technology and virtual teaching methods Ability to maintain teacher certification/professional development hours and fluency in K12 systems, programs and curriculum. Ability to maintain a flexible schedule. Demonstrate integrity, ethics, and a commitment to Edmentum's mission and values. WORKING ENVIRONMENT Full-time, remote position with flexible scheduling options. Ability to work independently, typically 40+ hours per week is required. Schedules will fluctuate depending on student enrollments and business needs. Ability to maintain a professional home office without distraction during workday, typically 8:00am-5:00pm or 7:00am-4:00pm as defined by district and consumer needs. Requires on-camera presentation and direct engagement with students. Equipment provided. Pay range for this role: $45,000-$50,000 USD At Edmentum, we are committed to pay transparency. The salary range provided reflects market research, the responsibilities of the role, and alignment with our compensation principles. Actual compensation will be determined based on multiple factors, including, but not limited to, relevant experience and skill sets. All compensation decisions are individualized and based on the specific circumstances of each candidate. We also offer a comprehensive benefits package to support your overall well-being and work-life balance. This includes medical, dental, and vision insurance with various plan options, a 401(k) retirement plan with company matching, and a flexible Time Away Program along with 10 paid holidays, 2 floating holidays, 1 wellness day, and a winter office closure at the end of December. Additionally, we provide resources to promote wellness, ensuring you have the support you need both professionally and personally. Our goal is to provide a benefits package that helps you thrive in all aspects of life. Edmentum is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ancestry, sex, age, disability, status as a disabled, recently separated, Armed Forces service medal or other protected veteran (“covered veteran”), marital status, status regarding public assistance, sexual orientation or any other characteristic protected by applicable federal, state or local laws. We are dedicated to meeting the needs of individuals with disabilities and to creating an environment that supports our employees' physical and mental health. If you are a qualified individual with a disability or a covered veteran and need a reasonable accommodation to complete any part of the application process, please contact ***********************. As part of our hiring process, we may use AI-powered tools to support our HR team in reviewing, screening, and managing applications. These tools aim to improve efficiency, consistency, and fairness, but final decisions are made by our people. Applicants' personal information (e.g., resume, cover letter, qualifications, and application responses) may be processed by third-party AI tools for tasks like resume parsing, skills matching, candidate ranking, and interview scheduling. Edmentum's notice regarding the collection of personal information from interested candidates is available here

At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience and accredited by the Accreditation Commission for Health Care (ACHC). MSC is a 13 -Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work! MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US. In addition, MSC is very proud to announce its debut on the Inc. 5000 list in 2024, marking a significant milestone in our company's growth and success! Join Our Team! We are excited to announce that we are hiring for a full-time hybrid position. Work in our office location on Tuesdays, Wednesdays, and Thursdays, and enjoy the flexibility of remote work on other days. Benefits included! Apply today to become a part of our dynamic team! Competitive Pay Advancement Opportunities Medical, Dental & Vision Insurance HSA Account w/Company Contribution Pet Insurance Company provided Life and AD&D insurance Short-Term and Long-Term Disability Tuition Reimbursement Program Employee Assistance Program (EAP) Employee Referral Bonus Program Social Recognition Program Employee Engagement Opportunities CALM App 401k (with a matching program) / Roth IRA Company Discounts Payactiv/On-Demand Pay Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays The E-Commerce Support Specialist is responsible to process and fulfill e-commerce and retail orders. Work with numerous vendors to process customer orders and perform follow up to ensure they are shipped and received in a timely fashion. Perform superior customer service to convert medical equipment orders and leads obtained through digital marketing efforts. Provide enthusiastic and friendly customer service in assisting customers with placing orders. Provide customers with specific product knowledge to aid them in their purchasing decisions. Monitor leads obtained through digital marketing efforts to manage them through to converting customers. Responsibilities and Duties: Order Fulfillment: Process E-Commerce orders to ensure customers receive their products in a timely fashion. Follow up on shipments to inform customers of product status and to update order processing system with correct shipment status. Review and investigate orders for fraudulent activity. Coordinate product returns or replacements with customers and vendors. Monitor inventory levels and place stock orders with vendors as needed. Customer Service: Provide superior customer service via phone, email, and online chat to convert digital marketing leads to ordering customers. Answer in an enthusiastic and friendly fashion; incoming phone calls, emails, and online chat requests to answer customer questions and fulfill orders. Make outgoing contacts, including phone calls and emails, to customers to convert leads to sales. Educate customers on product specific information to help them make purchasing decisions. Monitor status of digital marketing (E-Commerce and Lead generation) leads and update lead management tools to keep lead status up to date Website Maintenance: Assist with digital marketing websites as needed; including product description and picture maintenance as needed. Additional Duties: Miscellaneous assignments/projects as needed Qualifications: Education: High school diploma or equivalent. College degree from an accredited college or university preferred. Experience/Knowledge/Skills/Physical Requirements: 1-2 Years' experience providing superior customer service in a call center or tele-sales environment. Digital Marketing/E-Commerce customer service experience a plus. Personal Attributes: Enthusiastic Customer Focused Conscientious Ability to multi-task Thorough Familiarity with basic knowledge and use of Microsoft Excel Work effectively in a fast-paced environment Organized and detail oriented Pay starts no less than $17/Hour

This posting is to gather interest for the Network Support Technician I. We are not currently hiring, but will be contacting candidates when we have an opening. GCI's Network Support Technician I will provide initial exceptional network technical support to customers experiencing technical events via calls, email, and chat. Handle inquires, troubleshoot technical related issues, and process service requests. Proactively monitor and respond to network alerts, working as the customer's advocate. Coordinate maintenance and installation activities that may impact services; detect, act upon, and track all problems. Provide answers to questions, resolve routine inquiries, and triage/escalate complex issues to a higher tier of support. Customers include external and internal customers, vendors, and 3rd party call centers. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: * Provide technical support and customer education, via inbound calls, chat, in writing, instant messaging, or e-mail in an efficient and professional timely manner. * Follow established procedures, implement escalation process and event management by working directly with the GCI Account team, customers, and higher Network tier support as required. COMPETENCIES: * ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. * BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. * COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. * Ability to interact with a wide variety of business, operations, and technical staff. * COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. * Demonstrated good verbal and written communication skills. * Ability to explain technical activities to customers. * COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. * CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. * Demonstrated strong customer service skills with attention to detail, active listening, and problem-solving skills. * RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. * RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. * Demonstrated administrative and organizational skills. * Ability to accurately document procedures and technical processes. * Ability to handle multiple events simultaneously in a fast-paced and ever-changing work environment. * General understanding of Information Technology. * SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. * Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent. * Knowledge and operating skills in mainstream operating systems. Network Support Technician I Additional Job Requirements: This is an entry level position within the Network Support team. Works under close supervision performing general tasks as directed, completing routine routing assignments on time. Provides first level customer support; assisting with the resolution of technical and service trouble reporting issues. Functions as the customer advocate ensuring technical problems and issues are resolved or escalated in a timely manner. Communicates all maintenance and installation activities that may impact services provided to customers to detect, act on and track all problems. Essential Duties: Tier I Support: * First point of contact via email, phone calls, monitoring, etc. Identify and filter incidents, service requests, dispatches, and provide basic support and troubleshooting, i.e., password resets, break / fix instructions, ticket routing, and escalation to Tier II and Tier III support. Ensure all required information per processes and procedures for Tier II and Tier III issues where solutions have been documented. * Basic customer support including requests for voice services support, knowledge base lookup, and directing customers to self-service web-based solutions. Minimum Qualifications: Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis * High School diploma or equivalent. * Minimum of six (6) months experience in a customer service or call center environment. * Preferred: * Associate degree in telecommunications, computer science, electronics or relevant field. * Microsoft, ITIL, CompTIA, Cisco certifications. * Telecommunications experience. * Other telecom industry or job specific certifications. DRIVING REQUIREMENTS: * This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: * Work is primarily sedentary, requiring daily routine computer usage. * Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. * Ability to accurately communicate information and ideas to others effectively. * Physical agility and effort sufficient to perform job duties safely and effectively. * Ability to make valid judgments and decisions. * Available to work additional time on weekends, holidays, before or after normal work hours when necessary. * Must work well in a team environment and be able to work with a diverse group of people and customers. * Virtual workers must comply with remote work policies and agreements. * Additional background checks, security checks, and/or participation in a DOT or non-DOT drug and alcohol testing program may be required to satisfy the conditions of a contract or proposed contract with a business partner or client. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Diversity, Equity, and Inclusion: At GCI, we foster a culture of inclusivity by nurturing an environment where the varied perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community as we grow and empower a diverse workforce that provides equitable opportunity for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

Do you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home! Your upbeat attitude, ability to clearly communicate, and desire to solve problems will be crucial to everyone feeling #HomeAtLast at Alkire Glen Apartments in Columbus, OH. Apply today! In this role, you will work part-time. A flexible schedule is required and includes weekends and evening hours. Saturday and Sunday shifts required, with potential weeknight shifts required as well. Offering up to 25 hours per week. As a Customer Experience Specialist you: Put your upbeat attitude, communication skills, and creativity into action. Stand and smile when greeting all customers including prospects, residents, and vendors when they enter the office. Provide courteous and prompt responses to all resident and prospect inquiries via phone, email, and text. Answer all phone calls to the property and take detailed notes and information. Ensure apartments are ready to show daily and for upcoming move-ins. Walk buildings, amenities, and vacant apartment homes to ensure quality is up to Cottonwood Standards, including the tour path for prospects and the welcome home experience for all residents. Understand pricing and information about all available apartment homes, and be able to answer questions from any prospective renters. Assist in planning community events and social media marketing. Organize package room daily as packages are delivered. Maintain community-related communications and vendor relationships. Begin to kick start your career with room to grow into future management positions. Cottonwood Residential has changed the industry by being one of the first apartment management companies to offer Self-Guided Tours which has redefined the customer experience. We will lean on your innovation, desire to learn, and ability to work hard to continue to improve the customer experience at our communities. Get excited to create an unforgettable experience for those who enter our doors because we can't wait to see you welcome customers to their Home at Last!

Who We Are The ASPCA Poison Control (APC) is the leading animal poison control call center in the nation. The APC's professional team supports veterinarians and pet owners 24/7 using a proprietary database containing over four million cases. The APC is committed to protecting and improving the lives of animals through promotion of poison prevention and publication of new findings. The APC handles over 400,000 calls annually, providing assistance to hundreds of thousands of pets each year. What You'll Do The Credentialed Veterinary Technician (CVT) systematically gains toxicology knowledge through the APC's staged training and mentoring process. The CVT plays a critical role at the APC as the first point of contact for pet owners who need assistance with pets that have been exposed to potentially dangerous substances. The environment is team oriented and supportive to set CVTs up for success in this fast paced and challenging position. Our CVTs obtain a complete history, document exposure circumstances in the electronic medical record, calculate dosages, and use in-house protocols to either manage cases or to escalate cases to a veterinarian for further management. The CVT participates in other projects and events that are established to support APC work, further education, and enhance communication within the ASPCA. The ASPCA supports our staff with career development, and the CVT has multiple potential career opportunities in a variety of departments and locations within the ASPCA. Where and When You'll Work This is a regional remote position. Candidates must be U.S. based and reside within a 350 mile radius of the ASPCA Office in Champaign, IL for the duration of employment, and be available for travel to Champaign, IL. You may use this map to determine if your location is within this radius - simply enter a radius of 350 miles and “Champaign, IL” as the town name. Schedule: This is a late evening position that includes nights, evenings, and holidays. Once proficiently trained, this position may work a full overnight shift approximately 3-5 times per year or a partial overnight shift 6-10 times per year to cover vacations for our overnight staff. We provide the option of a full overnight shift (10:00p - 6:00a) and partial overnight shifts (4:00a - 12:00p or 8:00p - 4:00a) or a mix of the two. Schedules are subject to change at the sole discretion of the ASPCA What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. The base hourly wage for this role is $24.50 - $26.90. Staff in this role may be eligible for additional pay such as shift differential, per diem, or a spot bonus. For more information on our benefits offerings, click here. Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: Affordable health coverage, including medical, employer-paid dental, and optional vision coverage. Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you. Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions - we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year. Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Tuition assistance may be available to help employee achieve a Bachelor's degree in Veterinary Technology or a Master's in Toxicology. For applicants with a bachelor's degree: Employment at APC is considered qualifying toxicology work experience for the American Board of Toxicology. Qualified team members may be eligible to sit for board certification after 10 years of work supervised by a toxicologist. The ASPCA is a qualifying employer for the Public Student Loan Forgiveness program. Responsibilities: Responsibilities Responsibilities include, but are not limited to: Contact Center and Clinical Case Management (90%) Professionally manage medical cases initiated by telephone, email, and other electronic means, from practicing veterinarians, animal owners and others. Obtain complete case histories and provide detailed and accurate diagnostic and treatment recommendations appropriate to the professional level of the caller and based on established APC protocols. Enter (type-in) information into the electronic record efficiently and accurately as conveyed during communications with caller and consultations with APC DVMs. Document exposures and risks, and relay detailed treatment recommendations per protocols and verbal instructions. Create follow up actions to have records evaluated and closed by appropriate personnel. Utilize ASPCA/APC resources to manage cases and access protocols, policies, and procedures. Consult the on-site experts, managers, and senior staff as needed for additional case management information. Complete follow up phone calls to pet owners and veterinary clinics as needed to obtain additional information regarding outcomes on specific cases. Collect payments from callers with provided software tools. Achieve quality and customer service-related goals as defined, exemplifying our core values and behavioral competencies. Meet case management quality, customer service, and volume metric goals as set for specific levels of tenure. May be assigned to other duties as necessary Training and Professional Development Opportunities (Up to 10%) Actively participate in on-site, off-site, or virtual training, including attendance at monthly support staff rounds. Assist in supportive activities which may include development of protocols for the medical library database, contributions to APC blog posts on toxicology related topics, participation in the staff mentorship program, and assistance with special projects as needed May be assigned to other duties as necessary. Qualifications This is a regional remote position. Candidates must be U.S. based and reside within a 350 mile radius of the ASPCA Office in Champaign, IL for the duration of employment. Up to 20% travel may be required, as this position requires occasional on-site training and support. A remote work agreement is required for staff not working at the ASPCA Midwest Office in Champaign, IL. In order to maintain optimal internet connection, a download speed of at least 30 Mbps, an upload speed of at least 4 Mbps, and a ping/latency less than (or around) 120ms is required. Staff will work daytime hours during their initial training and will be moved to later shifts incrementally, following the training schedule. Once training is complete, this position will begin as an evening or late evening shift, with shifts starting at 5p CT or later. Eligibility for earlier shifts is based on seniority. Schedules are subject to change at the sole discretion of the ASPCA Veterinary Technician credentials (required) in the state of residence, i.e., CVT, LVT, RVT. Must obtain CVT credentials in Illinois within one year of hire. Ability to handle emergency and/or challenging situations in a compassionate and consistent manner. Ability to apply sound reasoning and decision-making. Ability to communicate effectively with concerned, emotional, and worried callers. Ability to de-escalate and maintain a professional demeanor during difficult or escalated interactions. Ability to distinguish different auditory tones. Ability to establish and maintain effective and collaborative working relationships with supervisors, co-workers, and the public. Ability to remain calm under challenging circumstances. Ability to work flexible hours on days, evenings, weekends, and holidays. Display excellent active listening skills and the ability to quickly develop a rapport with callers. Maintain a distraction-free, dedicated work environment. Enthusiasm for working amidst complexity and change. Must be able to recover from tough situations quickly and maintain a professional demeanor. Must be comfortable being stationary, typing, and working at a desk for 8 or more hours. Must be detail-oriented. Must be proficient in math and dosage calculation comprehension. Must be proficient with technology and be able to work with multiple databases and programs simultaneously in a rapid manner. Must have knowledge of and experience with PCs, basic office and Windows software, e-mail and Internet searches. Must display excellent internal and external customer service skills. Must have strong interest in toxicology. Must interact effectively with others with others and exercise good judgement when dealing with people in sensitive situations. Must possess excellent interpersonal, written, and verbal communications skills. Strong motivation to provide a high standard of care is essential. Ability to exemplify ASPCA's core values, behavioral competencies, and commitment to diversity, equity, and inclusion. Language English Spanish (a plus) Education and Work Experience High School Diploma required Associates or Bachelors in Veterinary Technology required Licensed Veterinary Technician required 1 year of clinical experience required Experience in a veterinary facility/clinic with specialty departments preferred. Emergency veterinary medicine experience is strongly preferred. Additional Information The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). Please don't forget to attach your resume to complete your application. Qualifications: See above for qualifications details.Licensed Veterinary Technician - American Association of Veterinary State Boards Language: English (Required) Education and Work Experience: Associates: Animal Science (Required)