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10 jobs that use Technical Troubleshooting the most

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Jobs that use technical troubleshooting the most include network support senior analyst, consumer advocate, and advanced technical support.

What jobs use Technical Troubleshooting the most?

1. Network Support Senior Analyst

How network support senior analyst uses Technical Troubleshooting:

  • Manage security solutions, including firewall, anti-virus, and intrusion detection systems.
  • Install network switches and setup for correct communications.
  • Perform remote and on site support for computers, servers and VPN devices.

Most common skills for network support senior analyst:

  • Technical Troubleshooting
  • Windows Server
  • Windows XP
  • Trouble Tickets
  • Lan Wan
  • Technical Support

2. Consumer Advocate

How consumer advocate uses Technical Troubleshooting:

  • Join online marketplace specializing in local deals to manage customer engagements while providing industry-best service.
  • Assist with beta testing on new CRM tools within Salesforce and customize consumer management interfaces.
  • Used Salesforce as an inter-departmental communications and troubleshooting tool.

Most common skills for consumer advocate:

  • Inbound Calls
  • Technical Troubleshooting
  • Consumer Issues
  • Strong Work Ethic
  • Product Knowledge
  • Customer Inquiries

3. Advanced Technical Support

How advanced technical support uses Technical Troubleshooting:

  • Manage all operating end-user software including JavaScript - updating/installing Java.
  • Use of software to include the XP / windows.
  • Support, install and upgrade SCCM workstation client software.

Most common skills for advanced technical support:

  • Customer Service
  • Technical Troubleshooting
  • Inbound Calls
  • Technical Issues
  • Technical Support
  • Windows

4. Senior Network Support Specialist

How senior network support specialist uses Technical Troubleshooting:

  • Flash and configure routers, access points, printers, manage switches, setup and configure hardwired/wireless networks.
  • Monitor, manage and troubleshot network security.
  • Perform code and firmware upgrades on switches.

Most common skills for senior network support specialist:

  • Network Operations
  • Technical Troubleshooting
  • Computer System
  • Switches
  • Network Devices
  • Routers

5. Technical Expert

How technical expert uses Technical Troubleshooting:

  • Manage configurations of SysMaster VoIP servers to establish call-routing between origination & termination points.
  • Work in JSP, PHP, MySQL, CSS, JavaScript )
  • Configure and deploy different Linux VMs.

Most common skills for technical expert:

  • Customer Satisfaction
  • Technical Problems
  • Technical Troubleshooting
  • Switches
  • Technical Assistance
  • Technical Support

6. Senior Technical Support Representative

How senior technical support representative uses Technical Troubleshooting:

  • Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
  • Support and troubleshot the VDI and VPN environment.
  • Configure LAN/WAN - LAN-host configure VoIP PBX with NAT translation.

Most common skills for senior technical support representative:

  • Troubleshoot
  • Escalate
  • Technical Troubleshooting
  • SQL
  • Phone Calls
  • QA

7. Senior Customer Service Technician

How senior customer service technician uses Technical Troubleshooting:

  • Interact extensively with customers to achieve timely issue resolution while maintaining high standards for dock organization and cleanliness.
  • Communicate with center leadership and corporate customers any observe performance gaps; tracking and analyzing compliance to call center service standards.
  • Communicate with center leadership and corporate customers any observe performance gaps; tracking and analyzing compliance to call center service standards.

Most common skills for senior customer service technician:

  • Customer Complaints
  • Customer Support
  • Technical Support
  • Customer Inquiries
  • Technical Troubleshooting
  • Inbound Calls

8. Customer Support Analyst

How customer support analyst uses Technical Troubleshooting:

  • Modify and manage SharePoint portals and document management.
  • Construct Sharepoint solutions to manage work requests and track productivity.
  • Manage customer expectations through use of negotiation, persuasion, diplomacy and clear communication.

Most common skills for customer support analyst:

  • Customer Service
  • Customer Support
  • Technical Support
  • UI
  • Technical Troubleshooting
  • Java

9. Deployment Specialist

How deployment specialist uses Technical Troubleshooting:

  • Recruit, hire and manage local crew to install new workstations and or software upgrades.
  • Implement hardware and software upgrades and maintain stability, usability, and security for desktop/laptop/mobile systems; achieve SLA's.
  • Activate network connectivity throughout campus for wireless and LAN.

Most common skills for deployment specialist:

  • Asset Management
  • Troubleshoot
  • Computer System
  • Customer Satisfaction
  • Technical Troubleshooting
  • PC

10. Direct Sales Representative

How direct sales representative uses Technical Troubleshooting:

  • Manage accounts and create invoices via QuickBooks.
  • Achieve and maintain high-volume sales output, for cell phones and broadband products to stay employ with company.
  • Contact medicare eligible recipients to sell medicare advantage plans through in-home meetings, community seminars and direct telesales.

Most common skills for direct sales representative:

  • Customer Service
  • Direct Sales
  • TV
  • Work Ethic
  • Technical Troubleshooting
  • Door-To-Door Sales

Other skills

Updated December 28, 2023