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Spa manager vs general manager

The differences between spa managers and general managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a spa manager, becoming a general manager takes usually requires 4-6 years. Additionally, a general manager has an average salary of $71,581, which is higher than the $46,450 average annual salary of a spa manager.

The top three skills for a spa manager include spa management, front desk and retail sales. The most important skills for a general manager are customer service, cleanliness, and food safety.

Spa manager vs general manager overview

Spa ManagerGeneral Manager
Yearly salary$46,450$71,581
Hourly rate$22.33$34.41
Growth rate6%6%
Number of jobs23,706442,690
Job satisfaction-4.25
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 56%
Average age4444
Years of experience46

What does a spa manager do?

Spa Managers are responsible for managing the operations of spas. Their duties include being the main aesthetician carrying out the body and facial treatments, supervising the maintenance of the facility, creating budget reports, and developing marketing campaigns. They manage supplies procurement, maintain records from cash deposits and cash registers as well as assist in the store opening and closing procedures. Spa Managers also oversee the hiring of employees, develop staff training programs, and organize workday schedules.

What does a general manager do?

A general manager is responsible for handling the overall operations in the business. General managers manage the staff tasks efficiently, monitor the productivity and efficiency of the work environment, implement new strategies to improve the business performance, recognize the team's best efforts, and effective allocation of budget resources. A general manager must have excellent communication, decision-making, and critical-thinking skills to identify areas of improvement in handling customer complaints, connecting with vendors and other lines of businesses that will direct the company towards its successful objectives.

Spa manager vs general manager salary

Spa managers and general managers have different pay scales, as shown below.

Spa ManagerGeneral Manager
Average salary$46,450$71,581
Salary rangeBetween $32,000 And $65,000Between $40,000 And $126,000
Highest paying CitySaratoga, CASan Francisco, CA
Highest paying stateAlaskaHawaii
Best paying companyAsheville-Buncombe Technical Community CollegeNVIDIA
Best paying industryManufacturingManufacturing

Differences between spa manager and general manager education

There are a few differences between a spa manager and a general manager in terms of educational background:

Spa ManagerGeneral Manager
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 56%
Most common majorBusinessBusiness
Most common collegeStanford UniversityUniversity of Pennsylvania

Spa manager vs general manager demographics

Here are the differences between spa managers' and general managers' demographics:

Spa ManagerGeneral Manager
Average age4444
Gender ratioMale, 15.3% Female, 84.7%Male, 70.7% Female, 29.3%
Race ratioBlack or African American, 12.2% Unknown, 4.6% Hispanic or Latino, 15.9% Asian, 5.1% White, 60.9% American Indian and Alaska Native, 1.2%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5%
LGBT Percentage8%10%

Differences between spa manager and general manager duties and responsibilities

Spa manager example responsibilities.

  • Manage outside appointment bookings which include traveling, security, POS systems, equipment storage & maintenance.
  • Maintain club cleanliness, manage expenses, maximize profit, and create a positive environment for both members and employees.
  • Train all new hires on computer system, POS terminal and operational procedures.
  • Maintain inventory and monitor records of all skincare, makeup and gift items.
  • Be knowledgeable on the different services offer; facials, massages, hair, tanning.
  • Perform facials, hand treatments, foot treatments, anti-aging, chemical peels and microdermabrasion treatments for clients.
  • Show more

General manager example responsibilities.

  • Generate positive EBITDA and improve cash flow by managing costs and inventory.
  • Manage all recruiting and training efforts, and develop systems to track ROI comparison results.
  • Work as a FOH AGM and train to manage all staff functions including training, hiring, food and labor controls.
  • Develop yearly budget for multiple hotels that include revenue, labor, fix and variable costs to achieve overall EBITDA goal.
  • Task primarily with building logistics infrastructure, managing operational expenses, and supporting start up strategies.
  • Train and manage FOH staff and improve overall quality, organization and professionalism of restaurant and bakery.
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Spa manager vs general manager skills

Common spa manager skills
  • Spa Management, 16%
  • Front Desk, 11%
  • Retail Sales, 9%
  • Booking, 7%
  • Develop Strong Relationships, 6%
  • Skin Care, 6%
Common general manager skills
  • Customer Service, 20%
  • Cleanliness, 18%
  • Food Safety, 7%
  • Guest Service, 4%
  • Payroll, 4%
  • Math, 4%

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