Desktop Support Specialist
Support associate job in Allegan, MI
Key Responsibilities:
· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate's or bachelor's degree in information technology, Computer Science, or related
field, or equivalent work experience.
· 3+ years of experience in a desktop support or similar role.
· Strong knowledge of Windows and Mac operating systems.
· Proficiency with Microsoft Office Suite and other common software applications.
· Experience with Active Directory, group policies, and user account management.
· Familiarity with remote desktop tools and support software.
· Excellent problem-solving and analytical skills.
· Strong communication and interpersonal skills.
· Ability to work independently and as part of a team.
· Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support
Technician (MCDST) are a plus
Telecom Technical Specialist I
Support associate job in Jackson, MI
Job Title : Telecom Technical Specialist I
Contract: 12+ Months (with possible extension)
We are seeking a Telecom Technical Specialist I responsible for executing, managing, and enhancing standard processes related to telecom design and delivery for electric substation facilities. This role requires clear communication with stakeholders to provide project visibility, process updates, and actionable information throughout telecom buildout lifecycles. The specialist will support engineering, construction, and field teams with telecom coordination, infrastructure evaluations, and cellular study analysis using applicable tools and standards.
Key Responsibilities:
Execute and improve telecom design and delivery processes for electric substation facilities.
Communicate work processes, timelines, and project status updates to internal stakeholders in a clear and concise manner.
Support project engineering, design teams, construction personnel, and field teams with telecom-related coordination.
Conduct cellular study analysis and document findings using appropriate technical tools.
Submit, track, and manage telecom service orders including new requests, changes, and disconnects.
Ensure telecom installations and designs follow IEEE standards for high-voltage (HVD) substation communications.
Track and maintain multiple project tasks, deliverables, and overall statuses.
Identify and drive improvements in systems, workflows, and telecom delivery processes.
Enforce established procedures, standards, and best practices across telecom operations.
Provide strong customer service and communication to business partners and project stakeholders.
Work independently with minimal supervision while maintaining accurate and timely updates.
Collaborate effectively with engineers, project managers, IT teams, vendors, and construction personnel.
Required Skills & Qualifications:
Minimum 2 years of experience in telecom, networking, or a related technical discipline.
Strong knowledge of networking, LAN, WAN, and telecom technologies.
Experience submitting and tracking telecom service orders (new, change, disconnect).
Understanding of IEEE standards related to high-voltage (HVD) substation communications.
Proficiency with databases and Microsoft Office applications.
Strong problem-solving, analytical, and critical thinking skills.
Ability to balance technical requirements with business needs.
Excellent communication and interpersonal skills.
Highly self-motivated, proactive, and capable of working independently with minimal supervision.
Strong organizational skills with the ability to manage multiple tasks and projects concurrently.
Ability to work effectively in a team environment and interact with engineers, IT, project managers, and vendors.
Information Technology Coordinator
Support associate job in Battle Creek, MI
The Part-Time IT Coordinator supports basic on-site information technology operations for our U.S. manufacturing facility. This position focuses on maintaining local hardware, assisting employees with basic technical issues, and coordinating with the parent company's central IT team in Germany for system configurations, security, and network management. The ideal candidate is a motivated self-starter who enjoys problem-solving, takes initiative, and can work independently while following established IT procedures.
Key Responsibilities:
• Serve as the first point of contact for on-site employees regarding basic IT support needs, including hardware, connectivity, and user access issues.
• Perform basic troubleshooting for desktops, laptops, printers, and other peripherals.
• Coordinate equipment setup and replacement (with configurations handled by central IT in Germany).
• Maintain an inventory of hardware, accessories, and consumables (e.g., printers, cables).
• Manage user account requests and password resets per established IT policies.
• Liaise with the global IT department to ensure alignment with corporate security and network standards.
• Support new employee onboarding from a technology perspective (hardware distribution, system access coordination).
• Document and track IT support requests and resolutions.
• Ensure data privacy and security procedures are followed according to company and parent-company guidelines.
Qualifications
• Associate degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
• 1-3 years of hands-on IT support experience in a small-to-medium business environment.
• Basic knowledge of Windows operating systems, Microsoft 365, and network connectivity fundamentals.
• Strong communication and organizational skills with the ability to work independently.
• Experience supporting manufacturing or industrial environments a plus.
• Reliable, self-motivated, and able to manage tasks efficiently with minimal supervision.
Work Environment:
On-site position located at Rosler Metal Finishing USA, LLC, Battle Creek, MI. Standard office and manufacturing environment; may involve occasional movement of IT hardware or peripherals (up to 50 lbs).
Compensation & Benefits:
Part-time, hourly position (15-20 hours/week). Competitive hourly rate commensurate with experience. Eligible for limited company benefits in accordance with part-time policy.
📍 Location: Rosler Metal Finishing USA | Battle Creek, MI
📩 To apply email: *********************
💻 Learn more about Rosler: *************************
Customer Support Technician
Support associate job in Plainwell, MI
Customer Support Technician - Plainwell, Michigan DISHER is currently partnering with a leading global provider of modular units and systems for the manufacturing and processing of plastics. They are currently searching for a Customer Support Technician who will be responsible for servicing equipment as well as installing and commissioning new equipment and system expansions at customer sites.
What it's like to work here:
This company is focused on fostering a culture of empowerment and emphasizes high morale, strong communication and a customer-first approach. They trust their people to get the job done, which creates a laid-back atmosphere with flexible hours and a commitment to both hard work and enjoyable moments for the team. What you will get to do:
Traveling to customer locations to solve after-sale service issues, including equipment operation and evaluations as well as maintenance training.
Answering customer service phone calls and e-mails.
Testing and refurbishing used and customer owned equipment at the company's facility in Plainwell.
50% (approximately) - support of new capital equipment projects and system expansions - directed by the responsible project manager.
Traveling to customer locations to assist in system installations, commissioning efforts, and start-ups.
Other project related activities as needed.
What will make you successful:
3 to 5 years of experience in a related field or position.
Travel experience.
Driver's license.
Ability to get a passport (travel to Canada and Mexico).
Experience with electrical systems and controllers - HMI troubleshooting experience.
Proficiency with a multimeter.
Must enjoy learning new things.
Must be able to act calmly in stressful situations.
Self-motivated and organized.
Good communication skills.
Auto-ApplyELP Supportive - Part Time
Support associate job in Kalamazoo, MI
PRIMARY FUNCTION: Early Learning Professionals work within a teaching team to support the care and development of young children ages 6 weeks-12 years in a structured early learning environment.
QUALIFICATIONS:
High school diploma or equivalent required.
Significant and relevant post-high school education or training in early childhood education or child/family-related field, but at minimum meet the requirements for a Lead Teacher as required by State of Michigan Child Care Licensing.
Two years of experience working with young children and families in some capacity at minimum. Licensed childcare experience preferred.
Understanding of Creative Curriculum (curriculum), Teaching Strategies GOLD (developmental assessment tool), and Ages and Stages Questionnaire (developmental screener) preferred.
Ability to meet requirements of Bureau of Child and Adult Licensing.
Satisfactory response to criminal and child abuse and neglect history checks.
Able to work with people of diverse backgrounds.
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.
RESPONSIBILITIES:
Assists children in all daily activities including, but not limited to: toileting, personal hygiene, dressing and eating.
Organizes and implements age-appropriate learning activities/ experiences with individual children and small and large groups within the approved curriculum.
Observes and assesses utilizing Teaching Strategies GOLD and ASQ-3/ASQ-SE.
Supervises children's activities to ensure safety, promote socialization and enjoyment of children attending the facility.
Works cooperatively with the Site Director, Program Coordinator, Community and Family Liaison and/or teaching team to resolve any programmatic or family concerns including but not limited to communication, service delivery, quality, curriculum, personnel, and assessment.
Works cooperatively with the Site Director, Program Coordinator, Community and Family Liaison, and/or teaching team on assigned duties, such as preparing activity materials, room cleanliness and using time effectively.
Participates in mealtime activities with the children to encourage good eating habits, good table manners, conversation and clean-up.
Accompanies and supervises children on field trips.
Commits to self-education on anti-bias education, racial justice, and gender equity issues.
Monitors health status of children for illness or areas of concern.
Cleans up after activities.
Provides written and/or verbal communication to parents regarding child's daily activities, progress and behavior.
Observes all Children's Center and YWCA policies and procedures.
Complies with applicable local, state and federal licensing requirements/certification and/or regulations.
Complies with association policy regarding required reporting of child abuse.
Safeguards confidential information gained as a result of the position.
As a YWCA employee, projects a positive image of the Association and its programs to the community, the Association and the program.
Works cooperatively with program participants, YWCA staff and volunteers.
Performs other duties as assigned.
WORKING CONDITIONS AND ESSENTIAL FUNCTIONS:
YWCA location
Off-site location
Potential outdoor events
Sitting, standing, kneeling, bending, some lifting
Frequently required to stand
Frequently required to walk
Frequently required to sit
Occasionally required to utilize hand and finger dexterity
Frequently required to climb, balance, bend, stoop, kneel or crawl
Continually required to talk or hear
Frequently required to taste or smell
Frequently exposure to outside weather conditions
Occasionally exposure to extreme heat or cold (non-weather)
Frequently exposure to blood borne and airborne pathogens or infectious materials (does this mean when we get exposed to blood of kids)
While performing the duties of this job, the noise level in the work environment is usually Moderate-Loud
The employee must frequently lift and/or move up to 60 pounds
Specific vision abilities required by this job include: Close vision, Depth perception and ability to adjust focus
TRAINING REQUIREMENTS:
Orientation to YWCA Personnel Policies, Mission, Purpose and One Imperative.
Racial Justice Training
Pronoun Training
Orientation to Domestic Violence, Sexual Assault, Confidentiality, Mandatory Reporting.
Training as required by State of Michigan Child Care Licensing and high-quality program implementation
Other appropriate training and in-service which will occur during employment.
Auto-ApplyStrategic Support Associate - January/February 2026 Start Dates
Support associate job in Lansing, MI
If you are an internal associate, please login to Workday and apply through My Career.
Job PurposeJackson's Strategic Support Program (SSP) is designed to create a talent pipeline, providing on-demand staffing to various departments and teams within our organization. As a Strategic Support Associate (SSA), you'll join our talented population of associates, performing critical daily business support functions which directly impact customer satisfaction. This flexible, part-time role lets you build your own schedule and pays a competitive hourly rate of $14.00. Whether you're starting your career or looking to accelerate your professional skillset, this position offers plentiful opportunities to learn and grow within a fast-paced environment. Investing in your professional development is a top priority and we offer many resources to support long-term career growth. Our two convenient locations in East Lansing and Lansing provide a modern, professional environment to connect with others and build your network.Essential Responsibilities
Ability to perform office support duties and provide business operations support.
Demonstrate a willingness to learn.
Work well independently and within a team.
Exhibit good time management skills in a high-volume, fast-paced environment.
Answer inbound calls from internal or external customers and/or make outbound calls to customers.
Multi-task effectively, navigating multiple computer applications and systems.
Follow detailed written procedures and step-by-step processes.
Demonstrate good verbal and written communication skills.
Act professionally in the workplace.
Display problem solving skills.
Organize work efficiently and prioritize tasks.
Other Duties
Performs other duties and/or projects as assigned.
Knowledge, Skills and Abilities
Shifts offered from 6:30am-7pm, Monday-Friday and 6:30am-1pm Saturday.
Minimum requirement of 18 hours per week, maximum 29.
Duration of individual shift segments must be a minimum of two hours and weekly availability must include two segments of at least three hours.
First week availability requires a four hour duration for orientation.
Schedules must remain unchanged for the first 45 days of employment.
Self-driven schedules based on your unique availability, with changes allowed up to 24 hours in advance.
Qualifications
H.S. Diploma or equivalent required.
Experience in the fields of accounting, finance, IT, math or other business related field preferred.
Basic knowledge of MS Windows environment and MS Office Applications required.
Perform clerical/office duties, including data entry skills required.
Ability to type 35 words per minute required.
Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.
Auto-ApplyCertified Peer Support Specialist-Housing Team
Support associate job in Allegan, MI
** Please Note: Candidates who can be hired with no Visa sponsorship requirements will be considered** Certified Peer Support Specialist - Housing: OnPoint is seeking a compassionate and dedicated individual to join our team as a Certified Peer Support Specialist for our Housing Team. In this role, you will support individuals on their unique wellness and recovery journeys by providing mentorship, coaching, and empathetic guidance. You will assist in skill-building, problem-solving, and offer personal insights from your own recovery experience when appropriate. The ideal candidate will possess strong interpersonal skills, a deep commitment to personal and community well-being, and a passion for helping others achieve their goals.
PAY RANGE/BENEFIT PACKAGE:
Salary: starting at $37,352.61 - $51,546.59 annually - placement above minimum salary is based on experience.
OnPoint Benefits for Part-Time:
401(a) retirement: employer matching
457 retirement
Paid holidays
Paid Time Off
QUALIFICATIONS:
High school diploma or GED required.
State of Michigan Certified Peer Support Specialist or the ability to obtain certification approved by the State of Michigan as a Peer Support Specialist within 6 months of employment required.
Dual certification as Certified Peer Recovery Coach in Michigan preferred.
Two years of experience working in supportive housing programs and/or lived experience with homelessness or supportive housing programs preferred.
Professional experience as a peer support specialist preferred.
Lived experiences with mental illness/developmental disabilities/co-occurring disorders/substance use disorders.
GENERAL RESPONSIBILITIES:
In accordance with funding, regulatory and best practice standards, deliver housing peer services as outlined in each client's individual plan of service.
Attend housing meetings and sessions bi-weekly, or as otherwise scheduled.
Facilitate wellness, recovery, and other group interventions as outlined by grant requirements.
Facilitate symptom-management techniques and promote personal growth and development by assisting clients in coping with external and internal stressors Provide individuals with direct support navigating the healthcare system, accessing resources, supporting a person-centered recovery journey to achieve community inclusion, independence and resiliency.
Participate with and/or assist in engaging in community education and wellness and recovery support opportunities.
Participate in supervision, team and staff meetings, treatment planning, quality improvement, and continuing education.
Seek support and direction from clinicians when situations exceed the scope of practice.
Perform other duties as assigned.
EQUIPMENT/TECHNOLOGY KNOWLEDGE:
Efficient in Microsoft Office 365
Efficient in Electronic Medical Record system (EMR)
POSITIONS TO BE FILLED:
One part-time position (20 hours/week)
This is a grant funded position with potential for sustainability within the Housing Program.
Auto-ApplyResidential Support Staff - Part time -1st/2nd Shift
Support associate job in Wyoming, MI
Residential Support Staff - Part time - 1st/2nd Shift- 12 hrs/wk Cares for individuals with disabilities in a residential environment including activities within the community. Essential Functions: Include the following, other duties may be assigned Advocates for those served on personal, family, and community levels.
Observes and documents changes in the physical and mental condition of those served.
Administers first aid and simple nursing procedures as needed.
Ensures the privacy and dignity of those served and reports any suspected abuse or neglect.
Transports individuals to and from community locations using an agency vehicle or personal vehicle as needed.
Administers programs to individuals and documents progress, as prescribed.
Assists in meal preparation, cleaning, small home repairs and light residential maintenance duties.
Provides hospitality to all visitors at the residence.
Explores opportunities for community participation possibilities for those served.
All employees will respond to health risks or any hazardous condition(s) and communicate using the agency hierarchy any potential health risk, hazardous or unsafe condition(s).
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience
That normally acquired in a high school diploma or GED.
Language Skills
Ability to document statistics and prepare correspondence, communicate effectively with a variety of groups and individuals. Ability to read, understand and carry out instruction, policies and the like.
Reasoning Ability
Ability to make decisions and reason through situations ensuring the welfare and safety of individuals served.
Certificates, Licenses, Registrations
Must possess a valid MI Driver's license.
Other Qualifications
Must have and maintain an acceptable driving record according to MOKA's current vehicle insurance carrier's criteria. Must possess good moral character as defined by the state of Michigan, and be at least 18 years of age.
Physical Demands
Exerting 50-120 pounds of force occasionally, (when lifting an individual served in cooperation with at least one other employee), or in excess of 50 pounds of force frequently, or 10-20 pounds of force constantly to move objects or assist clients. Physical demand requirements are in excess of those for Medium work.
Work Environment
Are normally in an indoor residential setting, may include other indoor areas such as offices, stores, locations of social activities etc. May include exposure to outdoor atmospheric conditions experienced during home maintenance, transporting or outing activities.
(Full-Time) Park Support Specialist
Support associate job in Boston, MI
Job DescriptionBARGAINING UNIT / LEVEL: Non-Supervisory Bargaining Unit - Level 04/06 SALARY RANGE: $54,954 - $74,942 annually DOQ (2026 rate) GENERAL STATEMENT OF DUTIES: Under the direction of the Park Operations Manager the position responsibility involves assisting with park operations, which include accounting, payroll, park revenues, and assisting in the preparation of the park budget.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Performs clerical and administrative work in answering phones, receiving the public and providing general assistance in support of park operations.
Composes, types, and edits a variety of correspondence, reports, memoranda and other material requiring judgment as to content, accuracy and completeness.
Maintains inventories and orders supplies, materials and equipment in accordance with Metroparks purchasing policies.
Communicates park policies, plans and procedures to employees and general public.
Assists park management with enforcement of Metroparks policies/procedures and ensures any required paperwork is completed, accurate and timely.
Acts as custodian of sensitive Metroparks documents and personnel records. Establishes and maintains filing systems.
Serves as the liaison between park employees/management and Human Resources and/or Finance.
Assists in the recruiting and hiring process for new seasonal and part-time personnel and coordinates the rehiring process.
Conducts reference or background checks on job applicants and volunteers.
Distributes, reviews and processes paperwork for new employees and returning seasonal employees, then enters, reviews and maintains employee data in the HR/Payroll ERP system.
Prepares and maintains employment records related to employment events, such as hiring, termination, leaves, transfers, or promotions, using HR/Payroll ERP system.
Compiles and prepares reports and documents pertaining to personnel activities.
Reviews employee time sheets, wage records, and other information to detect and reconcile payroll discrepancies.
Prepares bi-weekly payroll for processing. Monitors and maintains records in the employee time and attendance system, including records of hours worked, computation of overtime, shift premium, account distribution, paid leave time used, etc.
Coordinates workers compensation claims process for park personnel.
Assists park manager with annual budget process, including monitoring operational expenditures in compliance with budget constraints.
Ability to communicate effectively with staff and the general public; to respond to complaints, questions, and enforce rules.
NON-ESSENTIAL:
May assist with special events and activities.
May serve on employee committees
MINIMUM QUALIFICATIONS - Park Support Specialist / Level 04:
Associate Degree in related field, Bachelors preferred. Applicants with 4 or more years of related service will be given credit toward meeting the minimum educational requirements and will be considered for the position.
Knowledge of accounting principles, budget controls, auditing, cash controls and professional standards and ethics.
Knowledge of administrative and clerical procedures, filing and record management systems.
Ability to use mathematics to solve problems.
Ability to communicate using telephone and radio equipment.
Ability to establish and maintain positive working relationships with the public, outside agencies and employees.
Ability to work under stressful conditions and varied hours including weekends and holidays, depending upon park demands.
Ability to utilize computer system to include word processing, spreadsheet, publishing, and data base software applications.
Ability to maintain and keep clerical and stock records.
Possession of a valid Michigan operator's license and acceptable driving record.
May be assigned to work in other parks and districts as needed and if necessary.
May be required to adjust schedule to meet organizational needs, including special events, evenings, weekends & holidays.
Ability to perform essential duties.
MINIMUM QUALIFICATIONS - Park Support Specialist / Level 06:
Meets all of the minimum qualifications of the Park Support Specialist - Level 04.
Five or more years of related experience.
TOOLS & EQUIPMENT USED: Personal computer including data base, scheduling, publishing, spreadsheet, and word processing software; calculator, copy & fax machines; phone, radios, automobile.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to walk, sit, talk and hear. The employee is occasionally required to use hands to handle, feel or operate objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to climb or balance, stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision and the ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may work in outside weather conditions. The employee may be exposed to heat, wet and/or humid conditions, chemicals, animals, foliage and vegetation, etc. The noise level in the work environment is usually quiet while in the office and may be moderately loud when out in the field.
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Document Support Specialist
Support associate job in Kalamazoo, MI
The Document Support Specialist supports all areas in a complex, integrated, production environment. The individual(s) selected will have attention to detail, a positive attitude, a strong work ethic, be a self- starter, and have the ability to manage multiple priorities.
Job Requirements
• Process site master record changes in accordance with applicable standard operating procedures (SOPs) and safety guidelines, as well as applicable. regulatory standards, such as current Good Manufacturing Practices (cGMPs).
• Process site documentation changes in accordance with applicable standard operating procedures (SOPs) and safety guidelines, as well as applicable. regulatory standards, such as current Good Manufacturing Practices (cGMPs).
• Create and Monitor change control for documentation creation/revision.
• Ability to work well and communicate with operators, supervisors, and technical support.
• Gown as appropriate and work in production as necessary to take pictures, understand the processes, accurately document operator steps.
• Ability to gain access to and navigate systems used for change control, documentation storage, and master records.
Education and Experience
• H.S. Diploma or equivalent required.
• Technical Writing or Documentation experience in a regulated industry.
• Experience with MS Office, specifically Word, Visio, and Excel is required.
Preferred candidate qualifications
• Previous manufacturing or packaging experience is a plus
• Technical Writing or Documentation experience in a regulated industry
• Knowledge of SAP.
Physical and Time requirements
• Prolonged periods of sitting
• Gowning, as required by production areas
• Must not be penicillin or cephalosporin sensitive
Hours - Primarily day shift. Flexible hours may be required.
Qualifications
Education and Experience
• H.S. Diploma or equivalent required.
• Technical Writing or Documentation experience in a regulated industry.
• Experience with MS Office, specifically Word, Visio, and Excel is required.
Preferred candidate qualifications
• Previous manufacturing or packaging experience is a plus
• Technical Writing or Documentation experience in a regulated industry
• Knowledge of SAP.
Physical and Time requirements
• Prolonged periods of sitting
• Gowning, as required by production areas
• Must not be penicillin or cephalosporin sensitive
Hours - Primarily day shift. Flexible hours may be required.
Territory Support Specialist (Field/Travel)
Support associate job in Lansing, MI
The Territory Support Specialist (TSS) plays a vital role in defining and securing legal route locations by conducting thorough territory surveys for new franchisees. This position requires strong communication skills to engage and encourage shop owners, service managers, etc. to welcome Matco services into their locations. Additionally, the TSS identifies potential new territories in high-growth and expansion areas, helping to market opportunities for future franchisees aspiring to achieve successful business ownership.
**Key Responsibilities:**
+ Conduct comprehensive surveys of designated territories to identify potential opportunities for new franchise development as well as support existing franchisees.
+ Meet with shop owners and managers to gather relevant information and determine the eligibility of prospective stops within the territory.
+ Analyze data collected during surveys to provide actionable insights and recommendations for franchise expansion.
+ Build and maintain positive relationships with franchisees, shop owners, and managers to facilitate smooth communication and collaboration.
+ Prepare detailed reports summarizing findings from territory surveys and eligibility assessments.
+ Collaborate with the franchise sales team to align territory plans with overall business objectives.
**WHO YOU ARE (Qualifications)**
+ Strong interpersonal and communication skills to effectively engage with shop owners and managers.
+ Ability to conduct detailed surveys and analyze geographic and business data.
+ Self-motivated with excellent organizational skills and attention to detail.
+ Previous experience in franchise development, sales, or territory management is a plus.
+ Valid driver's license and willingness to travel within assigned territories.
+ The position requires approximately 90% overnight travel.
+ Must Live within 30 miles of an Airport
+ High School Diploma Required.
The base compensation for this position is $50,000 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity.
Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 120 hours, 12 paid holidays (including 4 floating holidays) per year and paid sick leave.*
**Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law.
**WHO IS MATCO**
Matco Tools, a wholly owned subsidiary of Vontier Corporation, is a distributor of quality professional automotive equipment, tools, and toolboxes. Matco began operation in 1946 and, since 1979, has sold products directly to professional mechanics, enthusiasts, and those who value quality tools through a network of independent franchised mobile distributors who operate in all 50 states, Puerto Rico, and Canada. Products are also sold to central purchasing operations and other institutional customers through industrial sales representatives and via the internet. Matco is a franchising company, a distribution company, a financing company, a manufacturer of industry leading toolboxes, and a leading supplier of automotive technology solutions employing approximately 600 associates in the United States, Puerto Rico and Canada. For more information on Matco Tools, visit ****************** .
**BENEFITS**
Annual bonuses/incentives (depending on position)
Immediate company benefits (medical, dental, vision, life, etc.)
401k with company match
401k defined contribution after 1 year of service
High level of employee engagement
Walking path and gym equipment onsite
Food trucks on site during the summer
Dress for your day - every day casual/jeans
Employee discounts
15 days vacation + 4 floating holidays + 8 paid holidays
Paid maternity & paternity leave
Tuition reimbursement
Student loan payment assistance
Hybrid work environment (2 days remote)
Annual Day of Caring for employees to volunteer
Discounts on tools
Annual team building events
**WHO IS VONTIER**
Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at *************** .
**At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.**
Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.
Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.
**Together, let's enable the way the world moves!**
"Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."
Graduation Support Specialist
Support associate job in Lansing, MI
The Lansing School District serves over 10,000 PreK-12 students across 25 school buildings in the increasingly diverse urban community of Lansing, MI. We are unique compared to other districts because of the wide variety of exciting and innovative educational options from which families and staff members can choose. All of Lansing School District's team members are dedicated to our mission to provide an excellent education to all students in a safe and nurturing environment.
The Graduation Support Specialist plays a crucial role in increasing graduation rates and reducing absenteeism. This position collaborates with school staff and community partners to identify at-risk students, develop individualized graduation plans, and implement targeted interventions. The specialist monitors attendance, analyzes data, and organizes programs that support student engagement, ensuring students meet graduation requirements and fostering a culture of achievement.Qualifications - Education & Certification
Bachelor's degree in education, counseling, social work, or a related field.
Teacher certification preferred.
Qualifications - Experience
Experience in education, student support, or program coordination.
Familiarity with graduation and attendance improvement strategies.
Qualifications - Skills & Knowledge
Strong organizational, communication, and data analysis skills.
Ability to collaborate effectively with school staff, students, families, and community partners.
Proficiency in data collection, analysis, and reporting to inform decision-making and track program effectiveness.
Sample Job Responsibilities
Collaborate with school staff to identify at-risk students and develop individualized graduation plans addressing academic, attendance, and social-emotional needs.
Monitor daily attendance data, identifying patterns of absenteeism, and develop attendance improvement plans with school teams.
Collect and analyze graduation, attendance, and dropout data, preparing reports to track program effectiveness and inform interventions.
Partner with community organizations to provide additional resources and support for students and families, facilitating access to mentoring and tutoring programs.
Develop and implement intervention programs to improve graduation rates and reduce absenteeism, coordinating mentoring, tutoring, and credit recovery initiatives.
Organize events to promote a culture of attendance and celebrate student milestones, including graduation success events.
Stay current on best practices for improving graduation rates and attendance, participating in relevant professional development.
Maintain records of communications and program activities, ensuring compliance with district, state, and federal policies, and prepare required documentation for program funding.
At Lansing School District, we champion diversity, equity, and inclusion, providing equal opportunities to all qualified applicants regardless of race, color, religion, sex, national origin, age, disability, or sexual orientation. We foster a rich environment for professional growth and student experiences by valuing diverse perspectives. As an equal opportunity employer, we invite passionate individuals dedicated to educational excellence to apply for our positions.
We value internal mobility and list "Strong Internal Candidate" when considering an internal candidate before posting a job. We still encourage all candidates to apply.
Complete the attached online application at your earliest convenience. If selected, we will contact you to set up an interview. While we strive to provide prompt feedback, the high volume of applicants may limit our ability to do so. All of our jobs will be posted for at least 10 days (unless otherwise noted), but we will review applications on a rolling basis.
External candidates interested in multiple positions within the same department need only apply to one posting and can indicate other roles of interest in the final question. We will consider your application for various roles based on your qualifications.
Internal candidates should apply using their SSO email address and submit separate applications for each role of interest.Thank you for your interest in joining our mission-driven team. We look forward to meeting you!
This job description is intended to outline the general responsibilities and qualifications for the position. It is not an exhaustive list of duties, and the Lansing School District reserves the right to modify job responsibilities as needed. Due to the evolving needs of the District, additional job responsibilities may be assigned (depending on funding sources).
Auto-ApplyClinical Nutrition Support
Support associate job in East Lansing, MI
Burcham Hills is an upscale senior living retirement community located in the backyard of Michigan State University in East Lansing, MI. We currently have a vacancy for a Clinical Nutrition Support to work a Part Time schedule. In this position a Clinical Nutrition Support will be responsible for assisting the nutritional care for all residents and in addition to but not limited to the following duties:
Complete nutrition admission and discharge notes.
Complete nutrition assessments and nutrition follow ups.
Develop resident nutritional care plans- monitor for effectiveness and revise as needed.
Prepare for and/or attend interdisciplinary and family care conference and other meetings as needed.
Complete assigned portions of Minimum Data Set (MDS).
Oversee resident nourishment system.
Oversee meal slips are maintained to ensure diets are listed as ordered. Including but not limited to order taking and meal delivery.
Monitor quality assurance activities and perform audits as scheduled/directed.
Communicate resident concerns to Dietitian.
If you like to smile, enjoy providing exceptional hospitality, and want to work in a fun and rewarding environment where you are positively affecting the lives of seniors, we want to hear from you!
Preferred Education and Experience: Registered Dietetic Technician. Graduate of 4 year Bachelor of Science program in dietetics, nutrition or related field or in pursuit of Certified Dietary Manager, or CFM. ServSafe Manager Certificate
Knowledge of OBRA regulations, Federal, state and local health department regulations, Geriatric nutrition and care planning. Ability to read, write, speak and comprehend written and oral instructions in English effectively, as well as follow rules and safety requirements.
PERKS OUTSIDE OF THE PAYCHECK:
Senior advocacy
Rewarding hospitality driven environment
Growth opportunities
Diverse culture
Open door atmosphere
Option to be paid daily
Discounted employee meals
Free parking
Employee Assistance Program to all employees
Eligible for benefits as of the 31
st
day of employment if Full Time
Employee recognition programs
Beautiful, resort-like campus on 38 acres
Join an exceptional team!
Many roles at Burcham Hills may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu and COVID-19 vaccine status. Please note that all employees are required to provide proof of COVID-19 vaccination, or apply for and receive an approved exemption, as a condition of employment.
Drug-free workplace.
EEO & E-verify employer.
#sponsor
Peer Support Specialist
Support associate job in Hastings, MI
Do you want to work somewhere awesome with a 4-day work schedule and help others? Barry County Community Mental Health Authority, a progressive provider of Behavioral Health services in Hastings, is looking for a full time Peer Support Specialist to join our team of dedicated individuals. Ideal candidates will have lived experience with the mental health system, including experience in utilization of service. We offer competitive pay, an amazing benefit package. Visit our career page at **************************** Email *************** or contact us at 500 Barfield Drive, Hastings, MI 49058. No phone calls please. EEO Employer
Auto-ApplyCustomer Support Technician
Support associate job in Plainwell, MI
Job DescriptionCustomer Support Technician - Plainwell, Michigan DISHER is currently partnering with a leading global provider of modular units and systems for the manufacturing and processing of plastics. They are currently searching for a Customer Support Technician who will be responsible for servicing equipment as well as installing and commissioning new equipment and system expansions at customer sites.
What it's like to work here:
This company is focused on fostering a culture of empowerment and emphasizes high morale, strong communication and a customer-first approach. They trust their people to get the job done, which creates a laid-back atmosphere with flexible hours and a commitment to both hard work and enjoyable moments for the team. What you will get to do:
Traveling to customer locations to solve after-sale service issues, including equipment operation and evaluations as well as maintenance training.
Answering customer service phone calls and e-mails.
Testing and refurbishing used and customer owned equipment at the company's facility in Plainwell.
50% (approximately) - support of new capital equipment projects and system expansions - directed by the responsible project manager.
Traveling to customer locations to assist in system installations, commissioning efforts, and start-ups.
Other project related activities as needed.
What will make you successful:
3 to 5 years of experience in a related field or position.
Travel experience.
Driver's license.
Ability to get a passport (travel to Canada and Mexico).
Experience with electrical systems and controllers - HMI troubleshooting experience.
Proficiency with a multimeter.
Must enjoy learning new things.
Must be able to act calmly in stressful situations.
Self-motivated and organized.
Good communication skills.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Certified Peer Support Specialist-Housing Team
Support associate job in Allegan, MI
Job Description** Please Note: Candidates who can be hired with no Visa sponsorship requirements will be considered** Certified Peer Support Specialist - Housing: OnPoint is seeking a compassionate and dedicated individual to join our team as a Certified Peer Support Specialist for our Housing Team. In this role, you will support individuals on their unique wellness and recovery journeys by providing mentorship, coaching, and empathetic guidance. You will assist in skill-building, problem-solving, and offer personal insights from your own recovery experience when appropriate. The ideal candidate will possess strong interpersonal skills, a deep commitment to personal and community well-being, and a passion for helping others achieve their goals.
PAY RANGE/BENEFIT PACKAGE:
Salary: starting at $37,352.61 - $51,546.59 annually - placement above minimum salary is based on experience.
OnPoint Benefits for Part-Time:
401(a) retirement: employer matching
457 retirement
Paid holidays
Paid Time Off
QUALIFICATIONS:
High school diploma or GED required.
State of Michigan Certified Peer Support Specialist or the ability to obtain certification approved by the State of Michigan as a Peer Support Specialist within 6 months of employment required.
Dual certification as Certified Peer Recovery Coach in Michigan preferred.
Two years of experience working in supportive housing programs and/or lived experience with homelessness or supportive housing programs preferred.
Professional experience as a peer support specialist preferred.
Lived experiences with mental illness/developmental disabilities/co-occurring disorders/substance use disorders.
GENERAL RESPONSIBILITIES:
In accordance with funding, regulatory and best practice standards, deliver housing peer services as outlined in each client's individual plan of service.
Attend housing meetings and sessions bi-weekly, or as otherwise scheduled.
Facilitate wellness, recovery, and other group interventions as outlined by grant requirements.
Facilitate symptom-management techniques and promote personal growth and development by assisting clients in coping with external and internal stressors Provide individuals with direct support navigating the healthcare system, accessing resources, supporting a person-centered recovery journey to achieve community inclusion, independence and resiliency.
Participate with and/or assist in engaging in community education and wellness and recovery support opportunities.
Participate in supervision, team and staff meetings, treatment planning, quality improvement, and continuing education.
Seek support and direction from clinicians when situations exceed the scope of practice.
Perform other duties as assigned.
EQUIPMENT/TECHNOLOGY KNOWLEDGE:
Efficient in Microsoft Office 365
Efficient in Electronic Medical Record system (EMR)
POSITIONS TO BE FILLED:
One part-time position (20 hours/week)
This is a grant funded position with potential for sustainability within the Housing Program.
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Residential Support Staff - Part time - 2nd Shift
Support associate job in Allegan, MI
Residential Support Staff - Part time - 2nd Shift - 20 hrs/week Cares for individuals with disabilities in a residential environment including activities within the community. Essential Functions: Include the following, other duties may be assigned Advocates for those served on personal, family, and community levels.
Observes and documents changes in the physical and mental condition of those served.
Administers first aid and simple nursing procedures as needed.
Ensures the privacy and dignity of those served and reports any suspected abuse or neglect.
Transports individuals to and from community locations using an agency vehicle or personal vehicle as needed.
Administers programs to individuals and documents progress, as prescribed.
Assists in meal preparation, cleaning, small home repairs and light residential maintenance duties.
Provides hospitality to all visitors at the residence.
Explores opportunities for community participation possibilities for those served.
All employees will respond to health risks or any hazardous condition(s) and communicate using the agency hierarchy any potential health risk, hazardous or unsafe condition(s).
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience
That normally acquired in a high school diploma or GED.
Language Skills
Ability to document statistics and prepare correspondence, communicate effectively with a variety of groups and individuals. Ability to read, understand and carry out instruction, policies and the like.
Reasoning Ability
Ability to make decisions and reason through situations ensuring the welfare and safety of individuals served.
Certificates, Licenses, Registrations
Must possess a valid MI Driver's license.
Other Qualifications
Must have and maintain an acceptable driving record according to MOKA's current vehicle insurance carrier's criteria. Must possess good moral character as defined by the state of Michigan, and be at least 18 years of age.
Physical Demands
Exerting 50-120 pounds of force occasionally, (when lifting an individual served in cooperation with at least one other employee), or in excess of 50 pounds of force frequently, or 10-20 pounds of force constantly to move objects or assist clients. Physical demand requirements are in excess of those for Medium work.
Work Environment
Are normally in an indoor residential setting, may include other indoor areas such as offices, stores, locations of social activities etc. May include exposure to outdoor atmospheric conditions experienced during home maintenance, transporting or outing activities.
(Full-Time) Park Support Specialist
Support associate job in Boston, MI
BARGAINING UNIT / LEVEL: Non-Supervisory Bargaining Unit - Level 04/06 SALARY RANGE: $54,954 - $74,942 annually DOQ (2026 rate) GENERAL STATEMENT OF DUTIES: Under the direction of the Park Operations Manager the position responsibility involves assisting with park operations, which include accounting, payroll, park revenues, and assisting in the preparation of the park budget.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Performs clerical and administrative work in answering phones, receiving the public and providing general assistance in support of park operations.
Composes, types, and edits a variety of correspondence, reports, memoranda and other material requiring judgment as to content, accuracy and completeness.
Maintains inventories and orders supplies, materials and equipment in accordance with Metroparks purchasing policies.
Communicates park policies, plans and procedures to employees and general public.
Assists park management with enforcement of Metroparks policies/procedures and ensures any required paperwork is completed, accurate and timely.
Acts as custodian of sensitive Metroparks documents and personnel records. Establishes and maintains filing systems.
Serves as the liaison between park employees/management and Human Resources and/or Finance.
Assists in the recruiting and hiring process for new seasonal and part-time personnel and coordinates the rehiring process.
Conducts reference or background checks on job applicants and volunteers.
Distributes, reviews and processes paperwork for new employees and returning seasonal employees, then enters, reviews and maintains employee data in the HR/Payroll ERP system.
Prepares and maintains employment records related to employment events, such as hiring, termination, leaves, transfers, or promotions, using HR/Payroll ERP system.
Compiles and prepares reports and documents pertaining to personnel activities.
Reviews employee time sheets, wage records, and other information to detect and reconcile payroll discrepancies.
Prepares bi-weekly payroll for processing. Monitors and maintains records in the employee time and attendance system, including records of hours worked, computation of overtime, shift premium, account distribution, paid leave time used, etc.
Coordinates workers compensation claims process for park personnel.
Assists park manager with annual budget process, including monitoring operational expenditures in compliance with budget constraints.
Ability to communicate effectively with staff and the general public; to respond to complaints, questions, and enforce rules.
NON-ESSENTIAL:
May assist with special events and activities.
May serve on employee committees
MINIMUM QUALIFICATIONS - Park Support Specialist / Level 04:
Associate Degree in related field, Bachelors preferred. Applicants with 4 or more years of related service will be given credit toward meeting the minimum educational requirements and will be considered for the position.
Knowledge of accounting principles, budget controls, auditing, cash controls and professional standards and ethics.
Knowledge of administrative and clerical procedures, filing and record management systems.
Ability to use mathematics to solve problems.
Ability to communicate using telephone and radio equipment.
Ability to establish and maintain positive working relationships with the public, outside agencies and employees.
Ability to work under stressful conditions and varied hours including weekends and holidays, depending upon park demands.
Ability to utilize computer system to include word processing, spreadsheet, publishing, and data base software applications.
Ability to maintain and keep clerical and stock records.
Possession of a valid Michigan operator's license and acceptable driving record.
May be assigned to work in other parks and districts as needed and if necessary.
May be required to adjust schedule to meet organizational needs, including special events, evenings, weekends & holidays.
Ability to perform essential duties.
MINIMUM QUALIFICATIONS - Park Support Specialist / Level 06:
Meets all of the minimum qualifications of the Park Support Specialist - Level 04.
Five or more years of related experience.
TOOLS & EQUIPMENT USED: Personal computer including data base, scheduling, publishing, spreadsheet, and word processing software; calculator, copy & fax machines; phone, radios, automobile.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to walk, sit, talk and hear. The employee is occasionally required to use hands to handle, feel or operate objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to climb or balance, stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision and the ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may work in outside weather conditions. The employee may be exposed to heat, wet and/or humid conditions, chemicals, animals, foliage and vegetation, etc. The noise level in the work environment is usually quiet while in the office and may be moderately loud when out in the field.
Auto-ApplyPeer Support Specialist
Support associate job in Hastings, MI
Job Description
Do you want to work somewhere awesome with a 4-day work schedule and help others? Barry County Community Mental Health Authority, a progressive provider of Behavioral Health services in Hastings, is looking for a full time Peer Support Specialist to join our team of dedicated individuals. Ideal candidates will have lived experience with the mental health system, including experience in utilization of service. We offer competitive pay, an amazing benefit package. Visit our career page at **************************** Email *************** or contact us at 500 Barfield Drive, Hastings, MI 49058. No phone calls please. EEO Employer
Easy ApplyResidential Support Staff - Part time - 3rd Shift
Support associate job in Byron Center, MI
Residential Support Staff - Part time - 3rd Shift - 16 hrs/week (weekends) Cares for individuals with disabilities in a residential environment including activities within the community. Essential Functions: Include the following, other duties may be assigned
Advocates for those served on personal, family, and community levels.
Observes and documents changes in the physical and mental condition of those served.
Administers first aid and simple nursing procedures as needed.
Ensures the privacy and dignity of those served and reports any suspected abuse or neglect.
Transports individuals to and from community locations using an agency vehicle or personal vehicle as needed.
Administers programs to individuals and documents progress, as prescribed.
Assists in meal preparation, cleaning, small home repairs and light residential maintenance duties.
Provides hospitality to all visitors at the residence.
Explores opportunities for community participation possibilities for those served.
All employees will respond to health risks or any hazardous condition(s) and communicate using the agency hierarchy any potential health risk, hazardous or unsafe condition(s).
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience
That normally acquired in a high school diploma or GED.
Language Skills
Ability to document statistics and prepare correspondence, communicate effectively with a variety of groups and individuals. Ability to read, understand and carry out instruction, policies and the like.
Reasoning Ability
Ability to make decisions and reason through situations ensuring the welfare and safety of individuals served.
Certificates, Licenses, Registrations
Must possess a valid MI Driver's license.
Other Qualifications
Must have and maintain an acceptable driving record according to MOKA's current vehicle insurance carrier's criteria. Must possess good moral character as defined by the state of Michigan, and be at least 18 years of age.
Physical Demands
Exerting 50-120 pounds of force occasionally, (when lifting an individual served in cooperation with at least one other employee), or in excess of 50 pounds of force frequently, or 10-20 pounds of force constantly to move objects or assist clients. Physical demand requirements are in excess of those for Medium work.
Work Environment
Are normally in an indoor residential setting, may include other indoor areas such as offices, stores, locations of social activities etc. May include exposure to outdoor atmospheric conditions experienced during home maintenance, transporting or outing activities.