Support associate jobs in Camillus, NY

Why Upstate Medical University: SUNY Upstate Medical University, located in Syracuse, NY, is the only academic medical center in Central New York. It is also the region's largest employer with 9,460 employees. The Upstate University Health System serves 1.8 million people, often the most seriously ill and injured, and includes Upstate University Hospital; Upstate University Hospital at Community Campus; Upstate Golisano Children's Hospital, and numerous satellite sites. Upstate Medical University's educational mission is anchored by its four colleges-Medicine, Nursing, Health Professions and Graduate Studies (biomedical sciences). Affiliated with the State University of New York, Upstate's mission is to improve the health of the community through education, biomedical research and health care. Innovating Healthcare Through Technology Join our Information Management and Technology (IMT) team at Upstate Medical University to contribute to groundbreaking advancements, where technology meets healthcare. Upstate was recently named a 2025 Best Places to Work in IT by Foundry's Computerworld. This award recognizes the top organizations that challenge their IT staff while providing great benefits and compensation. Our team of over 400 forward-thinking professionals thrives on collaboration and innovation. We believe in the power of collective expertise to drive meaningful change. And we're dedicated to pushing the boundaries of what's possible to improve patient care and outcomes. If you are looking for a career path that merges your passion for technology with a purposeful career that has a direct impact on your community, apply to join our Information Management and Technology (IMT) team at Upstate Medical University. Job Summary: This position is based in Syracuse, NY. The IMT Clinical Support Representative provides first line support to hospital staff including nurses and providers through rounds, pages, support tickets, and phone calls, and ultimately serve as a liaison between end users and IMT. Issues are documented and escalated to IMT teams as appropriate following established support pathways. An IMT Support Representative also maintains a basic knowledge of IMT systems and operational workflows, and provides end user training as assigned. Minimum Qualifications: Associate's Degree in a healthcare related field and a minimum of 2 years relevant healthcare related experience, or an equivalent combination of education and experience required. Excellent computer, written/oral communication, interpersonal, and time management skills also required. Apply Online: *****************************************************************************************************************************************

*ELIGIBLE FOR UP TO A $10K SIGNING BONUS. TALK TO YOUR RECRUITER FOR DETAILS.* Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap. ABOUT THIS JOB REQUIRES AN ENLISTMENT IN THE U.S. ARMY OR ARMY RESERVE*** As an Information Technology Specialist, you'll manage, maintain, process, and troubleshoot military computer systems and operations. You'll deal with highly sensitive information and have technical skills and aptitude for programming and computer languages. You'll also be responsible for monitoring network activity, performing regular backups, and implementing data recovery plans to safeguard against disruptions or data loss. Skills you'll learn align with Computer Systems & Networks, Network Administration, Security and Information. In addition, you could earn 216 nationally recognized certifications! REQUIREMENTS 10 weeks of Basic Training 20 weeks of Advanced Individual Training U.S. Citizen 17 to 34 Years Old High School Diploma or GED Meet Tattoo Guidelines No Major Law Violations No Medical Concerns BENEFITS The Army offers a complete package of benefits that not only supports you and your family but also helps you advance in your career. Whether you serve part-time or full-time as an enlisted Soldier or Army Officer, you'll earn competitive pay with opportunities for bonuses, as well as receive health care at little to no cost. xevrcyc You could also receive money for education, student loan repayment assistance, training and certifications, housing, living expenses, and more. Paid Training and credentialing to strengthen your skillsets Monthly salary (based off pay grade and time in service) Housing and meal allowance for full-time Soldier 30 days paid annual vacation 401(K) type savings plan Full-coverage medical and dental insurance for Soldiers and immediate family member Paid tuition opportunities to continue your education Signing bonus - up to $40,000 in cash bonuses for completing training in selected Military Occupational Specialties

SANY is excited to announce the opening of Intervention Support Specialist-Math (Grades 5-7) for Syracuse Academy of Science Middle School for the 2025-2026 academic year. We need Teachers who will: Provide engaging lesson plans that conform to the charter's curriculum; which is designed to meet the state's core educational standards. Possess a strong understanding of Common Core standards and state learning standards. Have the ability to modify/redesign/develop curriculum as needed. Collaborate with staff to determine the charter's requirement for the instructional goals, objectives, and methods. Be ready to prepare students for the standardized tests relevant to the content area. Have excellent content knowledge and pedagogy. Welcome the use of analytics and data to help drive instruction and promote learning Appreciate regular feedback, accountability, and the rewards that come with doing a great job serving our students & communities. Have great classroom management. What we can provide: Excellent benefits package including medical, dental, vision, long-term disability, employee assistance program, and more! Enrollment in the NYS Teacher Retirement System (TRS) or 403b employer match Tuition Reimbursement Competitive salary Professional development opportunities. Coaches and mentors in every building! Regular use and integration of technology in our classrooms and throughout our school, including IPADs, Chromebooks, internet, and apps Requirements Qualifications: Bachelor's degree required; Master's degree preferred NYS Certified Required Experience with a diverse population of students or in an urban setting a plus Prior teaching experience preferred and novice teachers encouraged to apply! Fingerprint clearance through NYS Department of Education Competencies: Growth mindset, flexible and okay with change Intrinsically motivated Compassionate A strong conviction that all students can succeed The ability to take feedback well and immediately implement Comfortable with the use of data and analytics to help drive instruction and promote learning Want to learn more about our district? Be sure to check out the following links to get a closer look at our schools, hear from our parents and see what our state and community leaders are saying about SANY.District Website: ************ Syracuse region Youtube: ************************************************* region Youtube: ************************************************* region Facebook: **************************************** Utica region Facebook: ****************************** Equal Opportunity Employer Science Academies of New York is committed to maintaining a working and learning environment free from discrimination on the basis of race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, we prohibit retaliation against individuals who oppose such discrimination and harassment or those who participate in an equal opportunity investigation. Salary Description 40,500

Milton CAT is the exclusive distributor of Caterpillar earthmoving and construction machinery and power systems products in the Northeast. Headquartered in Milford MA, the Milton CAT team has over 950 dedicated and experienced employees working from 12 well-equipped locations in New Hampshire, Massachusetts, Maine, Vermont, Rhode Island, and upstate New York. Milton CAT serves customers in light to heavy construction, forestry, agriculture, governmental, paving, scrap, demolition, and waste markets as well as providing power for the marine, heavy truck and power generation industries. Location: Syracuse, NY Department: Machine Sales Employment Type: Full Time Non-Union Work Hours: 1st Shift Requisition Number: 16-0054 Description SITECH Northeast is seeking an experienced Technology Field Support Specialist. The Technology Specialist is responsible for the support of Trimble machine control technology on earthmoving and paving machines within our New York territory. The ideal candidate will have experience with trouble shooting electrical systems and an ability to operate machines performing construction tasks. The hire will provide their own basic mechanic's tools, while SITECH Northeast will provide specialized tooling and a vehicle. Essential Duties • Enhance and grow existing customer relationships by promoting the complete Trimble technology portfolio in an effort to increase the penetration rate of Trimble technology within the organization. • Provide technical guidance, pre-sale application analysis, product specification, and customer demonstrations for construction machine control and related applications in the designated territory. • Provide after-sale support and troubleshooting to ensure timely follow-up and resolution to customer issues. • Properly install and update equipment, check cables and connections to the hardware. • Diagnose hydraulic and electrical issues that affect the performance of the machine control system. • Operate various types of earthmoving machines to assist in troubleshooting and customer training. • Understand how a construction project is built and what it takes to apply Trimble technology to foster more efficient construction techniques. • Apply acquired survey knowledge to solve performance and accuracy deficiencies in the field. • Train customers and employees in a classroom and or jobsite. • Manage required support-related information, forms and paperwork as directed by management and/or in accordance with company policies and procedures. • Maintain a high standard of ethics, abiding by all company policies. • Travel will be necessary on a weekly basis. Overnight travel may be required up to 30% of the time as warranted for training, company meetings, customer visits, etc. • Performs related duties as assigned. Qualifications Qualifications To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. • High school diploma or (GED) equivalent. Two year degree in Technician or diesel mechanic school a plus. • One year of machine repair experience. • Ability to change priorities and remain productive in a fast-paced work environment. • Perform duties with a sense of urgency, exceeding customer expectations. • Excellent organizational skills. • Proficient in the use of a computer and related Microsoft software. • Ability to read technical manuals and prepare reports. • Ability to operate a variety of equipment. • Flexible to work after hours when needed to meet customer needs. • Excellent written and verbal communication skills. • Valid driver's license and a safe driving record. • Attend training meetings and workshops, which may require overnight stays. Preferred Skills and Competencies • Heavy equipment service/maintenance knowledge with a focus on electrical. • Knowledge of construction machinery and its applications by our customers. • Engineering knowledge of the Machine Control and Guidance operation is beneficial. This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Apply Online - ************************************************************************** Resumes that are mailed, emailed or hand-delivered to SITECH Northeast or any employee will not be considered. You must apply online. Background checks, drug testing, and health assessments are required as part of our pre-employment process. Why SITECH Northeast? SITECH Northeast, a privately held company, is the exclusive distributor of Trimble positioning and machine control and guidance technology for the construction industry in the Northeast. We are experiencing solid and steady double digit growth. If you have a passion for heavy equipment and leveraging technology to radically improve productivity and for the opportunity to work for a fast growing industry leading company with the best supported products, we look forward to hearing from you. Other reasons to join our team include: • Great health insurance benefits (100% company paid premium) • Company iPhone/Android and Laptop • Team oriented • Extensive Training • Strong career path and advancement • 401k, Dental, Life/Disability Insurance We offer exciting opportunities to experienced professionals, recent graduates, and students. SITECH Northeast is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace. Additional Information All your information will be kept confidential according to EEO guidelines.

Usherwood Office Technology is looking to add a Tier I Managed IT Technician to join the team! As a Tier I Managed IT Technician, you will join an elite team of the best and brightest professionals in the office technology industry. Usherwood provides a culture that rewards innovation and creativity while adhering to a strong discipline of putting our clients first. ROLES AND RESPONSIBILITIES The Technical Assistant Center (TAC) Tier I Technician is a key member of the Usherwood team for providing support for all managed IT clients. As a Microsoft Gold Partner, the position provides end user support for diverse IT challenges from computer hardware and application issues, to mobile devices. Respond to service tickets placed from our customers regarding Managed IT services (desktop, tablet, and mobile device support, offline servers, software updates, virus removal) Identifies, researches and resolves technical problems of moderate complexity. Responds to telephone, email and on-line requests for technical support. Documents, tracks, and monitors the client's problem using applicable systems and tools. Coordinate with other teams or departments to resolve service tickets Configure new computers and schedule delivery to Managed IT Clients Assist in the delivery and on-boarding of Managed IT services Install print drivers and confirm connectivity to printers, including scan to folder and scan to email Escalate unresolved issue to Tier II support level Collaborate with the Marketing team to create educational content for Usherwood's client and prospects DESIRED SKILLS AND QUALIFICATIONS Associates Degree in either Computer Science or IT is preferred Minimum one-year experience in a technical support or help desk center is preferred Knowledge of Microsoft windows operating systems, mobile devices and printers/scanners,Microsoft Office Suite, and ticketing system applications Ability to prioritize and multitask assigned issues in a fast-paced work environment Positive attitude of customer service and integrity Must be able to communicate with customers in a professional manner Demonstrated problem troubleshooting, root cause and resolution skills A+901/902 Certification preferred Travel approximately 10% per month, as needed USHERWOOD OFFERS Paid training and certification opportunities Excellent benefit offerings including medical, dental, vision, AFLAC plans Company paid life insurance and long-term disability insurance 401(k) plan with matching company contribution Excellent paid holiday/vacation plan Annual company store allowance “Our Growth is mirrored by the quality of people we have invested in.” -Louis F. Usherwood, CEO Usherwood Office Technology is an Equal Opportunity Employer Visit us at *****************

Patient Support Representative , QUADRANT BIOSCIENCES Department: Patient Support Team (Operations) Reports to: Director of Patient Support Team COMPANY This is a fantastic opportunity to join a rapidly growing company focused on developing novel molecular diagnostics and virtual care solutions to accelerate patient diagnoses and access to life-changing therapeutic treatments. Quadrant Biosciences works with top academic institutions, medical researchers and engineers to translate breakthrough findings into thoughtfully developed, scientifically sound applications. Starting with a simple saliva swab, we leverage next generation sequencing and the power of AI to develop accurate molecular diagnostics for a range of medical conditions including, autism spectrum disorder, concussion and Parkinson's disease. Quadrant Biosciences was recently highlighted on CNN, NPR, Bloomberg, and Huffington Post for its groundbreaking work. JOB SCOPE The purpose of this position is to create an exceptional experience for all individuals accessing Quadrant's service lines focused on diagnosing autism. Specifically, persons in the position provide support for our virtual care network, As You Are, in the areas of initial frontline communication via inbound and outbound calls, emails, chat and text messages from patients, parents/caregivers, providers, and provider liaisons. Responsibilities include but are not limited to: ● Provide superior customer service support to patients, caregivers, health care professionals, consumers, and payers contacting the Support Team center. ● Assist callers with all inquiries related to insurance eligibility, coverage status, billing and payments, referral resources, scheduling / rescheduling, troubleshooting and assisting in virtual appointment login, and other administrative processes and procedures ● Assist with initial patient registration ● Ability to support inbound and outbound communication and inquiries ● Utilize and document interactions in applicable EHR/EMR/CRM technology ● Perform quality control checks of all information entered ● Ensure achievement of quality control metrics through collaboration with the Quality department ● Maintain working knowledge of organization guidelines, SOPs, FAQs, and current best practices for ASD ● Other duties as assigned KNOWLEDGE, SKILLS AND ABILITIES ● Ability to adhere to corporate compliance expectations ● Demonstrate the values of quality, integrity, innovation, accountability, collaboration, and leadership ● Demonstrate outstanding customer service and interpersonal skills ● Ability to work independently and exercise sound judgment with regards to issue escalation ● Ability to handle confidential information and or issues using discretion and judgment ● Strong communication skills - written and oral ● Adapts quickly and successfully to accommodate changing program needs ● Ability to work across all departments and on project teams WORK ENVIRONMENTS AND HAZARDS This position requires sitting for extended amounts of time with a majority of the tasks requiring typing at a computer station and managing telephone conversations using a variety of technology. PHYSICAL DEMANDS This position is mainly a stationary position involving sitting most of the time but may involve walking or standing for brief periods of time. May require lifting up to 20 pounds. QUALIFICATIONS ● Two years of experience within a call center and/or healthcare-related setting; equivalent combination of education and work experience may be considered ● Proficient in applicable computer software, i.e., Google Suite, athena Net, Zendesk, and RingCentral ● Experience with virtual care patient customer support ● Preferred, but not required: Fluent in Spanish (written and verbal) As You Are is managed by Quadrant Virtual Care Management LLC, a subsidiary of Quadrant Biosciences Inc. Quadrant Biosciences Inc. is a life sciences company that develops diagnostic and virtual care solutions for important global health issues. Headquartered in Syracuse, NY, and located throughout the SUNY Upstate Medical University campus, Quadrant Biosciences has grown to 125+ employees since 2015. To learn more, visit **************************** Quadrant Biosciences Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

**Sign-On Bonus** Full-time - 37.5 hours per week with flexibility Grade 13 Monday - Friday - 8:30 am to 4:30 pm About Oswego County Opportunities Ranking among Oswego County's top ten largest private employers, OCO carries out its mission to inspire partnerships and provide services that empower people, support communities, and change lives through more than 50 programs serving 15,000 people each year. OCO's Employee benefits include: Health, Dental, and Vision Insurance (available to Full-Time staff) Paid leave (sick leave, PTO, holidays, etc.) 403B Deferred Annuity Retirement Plan Term Life Insurance Employee Assistance Program Job Summary: Independently provides administrative responsibilities to support smooth business operations. Assists director and supervisory staff including fiscal, compliance, office operations, and general program operations. Handles professional and confidential financial and programmatic information. Carries out all duties according to policies, procedures and applicable regulations. Job Duties and Responsibilities: Acts as point person to connect internal and external contacts to transportation staff. Performs administrative and office activities for director and multiple supervisors. Anticipates needs of director and managers through awareness of operations and deadlines, gathering records, reports, correspondence or other specific information. Manages special assignments and reports to meet various internal and external partners including but not limited to 5310 and 5311 reports/projects. Acts as point person and trouble shooter for data, queries, and reporting to extract reports from passenger trip management software and other data management systems. Acts as program liaison with IT, procurement, facilities, etc.; acts as program software trouble shooter and trainer. Assists in compiling financial, statistical data and reports as assigned. Monitors/anticipates the support needs of the director; informs the director of operational problems; determines action necessary in the director's absence and handles matters accordingly. Assists with contract preparation and contract management. Handles confidential matters concerning program policies, consumers, operations and practice; maintains strictest confidence. Provides assistance in the recruiting and retention process including scheduling interviews, communicating with candidates, assisting with the interview, reference check, and paperwork process for potential candidates. Performs basic and complex word processing and data entry regularly. Assists with scanning and filing documents into the program and Agency systems. Assists with maintaining and ordering supplies; assists with the replacement of consumables. Performs Electronic Purchase Order entry and processing. Performs functions including filing, scanning, faxing, shredding, laminating, developing posters, signs, developing forms and assembling/maintaining manuals. Assists in coordinating on and off-site meetings/functions by reserving space and ordering food and supplies. Participates in training and development activities to enhance skills and knowledge. Handles other special projects and assignments not specifically outlined. Job Requirements: Must maintain strict confidentiality with regard to agency, employee and client information. Participates in professional development activities to keep current with skill maintenance, enhance skills and knowledge of the program services. Must be skilled in the use of a computer, Microsoft Office Programs, word processing, Excel and related software applications. Must be able to work with other staff and the public in a professional and pleasant manner and display diplomacy, tact and good judgment. Must be able to follow complex verbal and written directions. Must have manual dexterity to use calculators, copiers, and computer keyboard and lift at least 35 lbs. occasionally. Minimum Qualifications: High School Diploma or GED with concentration in business; and Two to three years of related administrative and computer experience; or Any acceptable combination of education, training and experience. Click here for more info about OCO's Services! Oswego County Opportunities, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Budget Title Instructional Support Associate Campus Title Biological Sciences Instructional Support Associate School/Division Academic Affairs, Division of Department Biological Sciences Staff Sub-Type Staff & Administration Salary Level SL2 Salary Range $51,300 to $59,300 Salary Determination Starting salary rates are based on multiples factors which may include the position's major responsibilities, the applicant's background including education, work experience, and key competencies, the university's strategic priorities, internal peer equity and external market analyses, applicable federal, state, and local laws and negotiated labor contracts. Position Effort Full-Time If Part-Time, enter FTE: Is this a temporary position? No If Temporary, enter End Date: Position Summary The Biological Sciences Instructional Support Associate will support the Biological Sciences Department by organizing and maintaining inventories of equipment, supplies and chemicals, and by assisting faculty in the preparation, set up and breakdown of undergraduate laboratory activities. The associate will oversee purchase of laboratory supplies and routine maintenance of equipment, supervise part-time workers including students, and maintain a clean and safe working environment. Salary Range: $51,300 to $59,300 Watch to learn more about careers at SUNY Cortland:**************************** What makes SUNY Cortland a great place to work? * Our positions provide predictable salary progressions, and many offer permanency. * Generous benefits include health, dental, and vision insurance, various retirement program options, paid family leave and/or parental leaves, flexible spending and dependent care accounts, long term disability and tuition reimbursement. * SUNY Cortland prioritizes work-life balance and well-being in all forms. The university's state-of-the-art Student Life Center is free for employees to use, with membership options for families. SUNY Cortland's Child Care Center welcomes the children of employees and community members, as space allows. Alternate work schedules are available with a supervisor's approval. * Professional development opportunities exist through training, continuing education programs, tuition reimbursement and conference travel, based on funding. * Cortland County and surrounding areas offer easy access to arts, entertainment, outdoor recreation and much more. Experience Cortland dives deep into the region's offerings Major Responsibilities Inventory and Purchasing: * Prepare supplies, chemicals, and equipment to support science laboratory courses in coordination and collaboration with faculty and assist faculty in the setup and breakdown of undergraduate laboratory activities. This may include packing of materials for field courses, including those at Raquette Lake. * Maintain inventory of glassware, chemicals and general supplies in laboratory teaching spaces and departmental storage. Order, receive, and stock supplies and equipment for specific use in teaching laboratories, with orders provided each semester by course instructors. * Perform departmental purchasing using department budget funds (OTPS) with procurement card as required by the Business Office. Produce and maintain follow-up invoices, and perform on-line reconciliation as needed. Laboratory Maintenance: * Maintain computer inventory and schedule maintenance for departmental equipment. Perform routine cleaning and maintenance on standard equipment such as dissecting scopes, compound microscopes and pipettes. Serve as a contact point for vendors and service personnel to coordinate purchase, installation, maintenance, repair and replacement of scientific equipment. * Maintain computer inventory of Biological Sciences' general stock of chemicals kept within the technician's areas. Maintain safe and proper storage and disposal of those chemicals in compliance with OSHA and EPA regulations. Coordinate inventories of chemicals stored throughout the department as needed. Interface with Environmental Health and Safety in response to questions from faculty regarding proper chemical handling within their areas, and to ensure safe disposal of chemical and biological waste. * Provide proper pest management within the greenhouses potentially including but not limited to pesticide applications. Maintain proper safety equipment, storage facilities, signs and documentation to conform to EPA, state, and federal regulations for pesticide handling. Provide an informational training presentation on Worker Protection Standards for all employees required to work in the greenhouse and animal care facility. * Consult with faculty to determine impact and needs when scheduled utility shutdown or interruption occur. Plan for alternate sources of power, water, etc. whenever possible. Record Maintenance: * Maintain records of purchases and mark equipment for property control purposes. Act as department property control contact between the department and the Property Control office. File updates with Property Control on equipment relocations, disposals, or acquisitions as needed. * Maintain records of supply purchases and inventory, equipment maintenance and repair, and set-up procedures for teaching laboratories. Training and Professional Development: * Hire, train, and supervise Work Study, Temporary Service, and other workers. * Complete necessary training to stay current on skills pertinent to the position. Functional and Supervisory Relationships * Reports to Chair of Biological Sciences Department. * Works closely with faculty and staff of Biological Sciences Department. * Supervises student workers and part-time support staff in animal facility and greenhouse. Required Qualifications * Bachelor's degree in biology, chemistry or related field. * Experience with computer software for record keeping, including Excel. * Experience with standard laboratory equipment in biology and chemistry and familiarity with procedures used in undergraduate laboratories. Preferred Qualifications * 1-3 years of related experience. * Experience maintaining scientific equipment. * Valid driver's license. Knowledge, Skills & Abilities * Willingness to work with biological materials and chemical agents used in undergraduate laboratories. * Demonstrated ability to work collegially and effectively with faculty, staff, students and administrators. * Demonstrated ability to solve problems and learn new technology. * Work both independently with minimal supervision, and as a team member with faculty, staff and students. * Demonstrated ability to communicate clearly, both oral and written. * Attention to detail and organizational skills. * Demonstrated ability to meet deadlines. About the University A top public university of approximately 6,600 students located in the geographic center of New York State, SUNY Cortland provides accessible, affordable education to students from across the U.S. body. One of 13 comprehensive universities in the State University of New York system, SUNY Cortland prides itself on its rigorous undergraduate and graduate programs in the liberal arts, sciences, education, and professional studies. For more than 150 years, SUNY Cortland has provided unmistakable value for students seeking a well-rounded academic, athletic, and social experience. The University ranks among the top campuses in the nation on Money magazine's "Best Colleges for Your Money List," fields a powerhouse Division III athletics program and boasts an impressive network of alumni making a difference in education, business, government, fitness, medicine and many other fields. EEO Statement The State University of New York at Cortland is an Affirmative Action/Equal Employment Opportunity/Americans with Disabilities Act (AA/EEO/ADA) employer. The university actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the university. Job Close Date Posting Detail Information Posting Number S25035 Review Start Date Open Until Filled Yes Quick Link for Direct Access to Posting **************************************** Special Instructions Special Instructions to Applicant Special Instructions to Applicant

This is the accounting position you have been searching for. Rapid Response Monitoring is looking for an individual to join our billing team. As a billing support specialist, you will play a critical role in ensuring accurate billing processes and maintaining customer accounts. This position requires a blend of technical skills, customer service expertise, and attention to detail. If you enjoy problem-solving and working with customers to resolve issues, this role will be a great fit for you. Salary Range $23.00 to $30.00 per hour, based on experience Hours Monday-Friday, 8:00am-5:00pm Responsibilities Proactively contact delinquent accounts in accordance with established collection procedures; help prevent defaults by offering options such as automatic payments or scheduled payment plans. Recommend appropriate payment plan solutions to the Accounts Receivable Supervisory team for review and approval. Foster strong client relationships to promote timely payments by building rapport and understanding customer payment behaviors. Record and apply incoming payments to corresponding customer accounts; investigate and resolve discrepancies or billing issues. Perform billing and invoicing tasks as assigned, including cancellations and credits, and monthly late statements. Assist with audits as directed by the Accounts Receivable Supervisory team. Set up new customer accounts promptly and accurately; maintain the billing database by updating customer information, services, and rates. Generate and distribute accurate invoices, statements, credits, and late charges, including itemized details, via electronic data interchange when applicable. Document billing changes related to new or existing service offerings and communicate updates to team members and supervisors. Respond to customer billing inquiries via phone or email, maintaining a high level of customer service through consistent, professional communication, and escalate complex issues to the Accounts Receivable Supervisory team when necessary. Assist in developing and implementing new billing procedures. Investigate and resolve billing discrepancies and promptly report findings to the Accounts Receivable Supervisory team. Able to contribute to the overall success of the company by performing all assigned duties in a professional, timely, and accurate manner. Provide general administrative support to the department. Qualifications Basic Qualifications Associate s degree in business or related field. Proven experience as a data entry clerk. Proven ability to adapt to new software and changing office environment. Solid understanding of basic accounting principles, fair credit practices and collection regulations. Successfully clear drug screen and background check to meet industry and security licensing requirements Preferred Qualifications Bachelor s Degree Ability to effectively communicate verbally and in writing. Experience with customer service and have ability to negotiate. Strong organizational skills with the aptitude to pay attention to detail. Proficiency of the Microsoft Office suite (Word, Excel, PowerPoint). What awaits you at Rapid Response Annual salary increases Medical, Dental, Vision, and 401k Paid Vacation and Sick Time Wellness Program + Wellness DAYS OFF Internal advancement opportunities The opportunity to make an impact on communities across the country every day About Rapid Response Rapid Response Monitoring is a national leader in the monitoring of alarms and security systems. Designated as an Essential Business by the Department of Homeland Security, we are dedicated to protecting life and property. Founded and headquartered in Syracuse since 1992, with offices in California and Nevada. Our growing organization serves as a critical response center focused on protecting life, residences, and businesses. Whether it s a kitchen fire, an intruder at a business, a family member experiencing a medical emergency, or preventative non-emergency customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year. Supported by teams of experts in their respective fields, our highly trained specialists are the monitoring backbone for thousands of alarm companies across the country. If you are in search of a unique, rewarding career opportunity in an industry like no other, join #TeamRapid! Located in Franklin Square, Rapid Response prides itself as a newly remodeled state-of-the-art facility containing ultra-modern technology. From touch-free entrances and continual sanitization to iPad break rooms and comfortable lounge areas, our employees enjoy a pristine and contemporary work environment. Additional Information Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at ****************************** Rapid Response is an Equal Opportunity Employer. INDRR10

Job TitleLegal Support Specialist DivisionLegal LocationSyracuse, NY Join our dynamic team at CCMR3, where we specialize in providing exceptional debt recovery solutions while prioritizing empathy and integrity. As a leading firm in the industry, we are committed to upholding the highest standards of ethical conduct while delivering results for our clients. We are currently seeking talented individuals to join our dynamic team and contribute to our mission of changing the face of the Debt Recovery industry through our Rethink, Reimagine, and Recover philosophy. If you are driven, innovative, and thrive in a fast-paced environment, we invite you to explore the opportunities available with us. Job DescriptionA Legal Support Specialist provides administrative and legal support to legal teams, collectors and legal partners. They assist in managing and coordinating legal collection processes, preparing reports, conducting research, managing legal documents, and ensuring compliance with legal procedures. The role requires strong organizational skills, attention to detail, a solid understanding of legal, collections and project management processes, and involves extensive collaboration with various departments to ensure the efficient handling of collections and legal matters. Position Responsibilities: Key Responsibilities : · Case Management: o Maintain detailed records of legal and collection activities, communications, and agreements. o Track case progress and deadlines. o Coordinate with legal teams to prepare cases for different stages of litigation · Intradepartmental Collaboration o Work closely with accounting, collections, and compliance teams to ensure accurate account information and resolve issues. o Collaborate with compliance officers to ensure collection practices align with regulatory standards. o Partner with the finance team to review invoices and remittance reports from legal partners. · Administrative Support: o Serve as the primary point of contact for clients and legal partners regardingoutstanding debt, collection actions and legal proceedings. o Assist in preparing reports, presentations, and spreadsheets for management o Manage calendars, schedule meetings, and arrange court dates · Compliance and Regulation: o Ensure all legal and collection activities comply with federal, state, and local laws. o Develop and manage processes and procedures (P&P) documentation · Reporting and Analysis o Generate reports on collection and legal activities, account statuses, and recovery efforts. Required Qualifications:· Skills and Competencies o Excellent written and verbal communication skills. o Ability to manage multiple tasks and meet tight deadlines. o Detail-oriented with strong organizational and analytical skills. o Proficient in Microsoft Office Suite. · Preferred Attributes o Strong understanding of legal terminology and procedures. o Proficiency in project management tools (e.g., MS Project, Trello, Asana). · Education and Experience o Bachelor's Degree or 4+ years of experience in a legal support, project management, or administrative role. o Experience managing legal or business projects is highly preferred. In joining our team at CCMR3, you'll have the chance to make a real difference in people's lives while advancing your career in a supportive and rewarding environment. We are second to none with competitive compensation packages, comprehensive and continuous education, and opportunities for professional growth. If you're ready to join a company that values integrity, teamwork, and results-driven performance, apply today and embark on a fulfilling journey with us as we work together to help individuals navigate their financial challenges.

Reporting to the Operations Supervisor, the Kitchen Assistant provides support for Samaritans meal operations and assists in the supervision of volunteers in order to create quality meals for the centers guests while achieving budgeted food, labor and operating costs. The Kitchen Assistant monitors and builds relationships with guests in order to encourage a positive, safe, guest and volunteer experience and behavior. Responsibilities: o Participate in the training and supervision of kitchen volunteers on proper food handling, preparation, food safety, work safety, and kitchen sanitation. o Assist in maintaining systems and procedures for the proper ordering, receiving, storing, preparing and serving of food related products and supplies. o Assist in monitoring environment to maintain safety and neighborhood relations o Assist in the development and preparation of menus according to sound dietary principles including monitoring of portion control standards. o Assist in ensuring kitchen and dining room facility and equipment are inspection ready at all times and sanitation and maintenance standards are maintained. o Assist in the successful completion of daily meal services: including preparation, monitoring, production and clean-up. o Ensure donated product is utilized to its maximum capacity. o Establish and maintain solid working relationships with necessary vendors. o Act as role model for guests, volunteers and staff: being professional, empathetic and responsible while maintaining appropriate professional boundaries. o Maintain a safe and friendly environment for guests, volunteers and staff. o Assist in providing coverage for vacations and staff shortages. o Perform other duties as assigned. Knowledge and Skills: o Minimum 1 year experience in large volume production cooking o High School Education or equivalent o Strong relationship building, maintenance, problem solving and interpersonal skills o Ability to smell and taste to determine freshness and proper seasoning o Ability to work with and on behalf of an extremely diverse guest and volunteer population o Ability to educate and motivate others o Dedication to the mission of the Samaritan Center and a sincere empathy for people in need o General mechanical aptitude o Must be willing to work flexible schedule including holidays, early mornings and weekends o Ability to stand, bend squat, climb, kneel, and twist on an intermittent or continuous basis o Ability to lift 50 lbs. o Equal Opportunity Employer The Samaritan Center is an interfaith effort of community members who are committed to serving the hungry and those in need in Central New York in order to promote their welfare, dignity and self-sufficiency. Founded in 1981 and located in the center city of Syracuse, the Samaritan Center is a non-profit 501c3 providing daily hot meals without questions to hungry men, women and children while promoting an environment of mutual-respect and opportunity. Coupled with the provision of nutritious food is a system of resource and referral linkages whereby individuals are offered assistance in accessing the supports necessary to improve their life situation. The Center is governed by an active Board of Directors operates with a current staff of nine. As a small office, staff members work with each other professionally and collaboratively. Each individual is expected to demonstrate initiative, commitment to the organization, exercise good judgment and be held accountable for their assigned responsibilities. Samaritan Center is a grass-roots organization where teamwork, the contributions of volunteers and community partnerships are the key to its success.

Allied Universal , North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Allied Universal is hiring a Branch Support Specialist. The Branch Support Specialist is responsible for being the primary contact for branch management for all general benefit issues, resolution of payroll discrepancies, compliance reporting, uniform/equipment management, and unemployment claims. This hands-on position is responsible for branch-level administration. Starting pay rate $25.00 per hour This is NOT a remote position however candidate can sit at any AUS branch office in Buffalo, Rochester, Syracuse, Albany NY or Hartford CT. RESPONSIBILITIES: Maintain employee personnel, medical, and benefit files; maintains branch I-9 files in accordance with company policies and legal policies Assist Corporate Human Resources with the annual open enrollment process; provide first-line answers to benefit related questions or works with corporate benefits to identify answers for employees Oversee administration of company uniform program, including sizing, issuance of uniforms, timely return of uniforms, assistance with replacements, and maintaining all paper and electronic files associated with the program Assist with the workers' compensation claims management by issuing and obtaining claim paperwork, collecting statements, and coordinating with Corporate Human Resources on doctor's notes and return to work programs Receive initial notices from employees and supervisors for leave of absence requests/needs and coordinates with Corporate LOA department to provide initial information and oversee flow of related paperwork Maintain post-hire WinTeam data entry; coordinatee with Payroll to ensure changes are completed properly; respond to questions as needed Receive inquiries from outside vendors on unemployment claims Under the direction of Corporate Human Resources, conduct HR-related audits on a monthly basis; processes weekly reports Coordinate employee relations programs under the direction of Corporate Human Resources QUALIFICATIONS: High School diploma or equivalent Prior work experience in a professional administrative environment Able to focus and multi-task in a busy environment Ability to successfully handle stressful situations in a calm and professional manner Effective management skills; able to coordinate with multiple employees with diverse personalities and engage them to perform at optimum levels Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology Ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines PREFERRED QUALIFICATIONS: College degree in business, human resources, or related field of study Human resources and/or recruiting experience Experience using iCIMS or other Applicant Tracking System Experience using WinTeam or other Human Resources Information System Experience using DOMO or other business intelligence tool BENEFITS: Medical, dental, vision, basic life, AD&D, and disability insurance Enrollment in our company's 401(k)plan, subject to eligibility requirements Eight paid holidays annually, five sick days, and four personal days Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Closing Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: *********** If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices. Requisition ID 2025-1502158

* This position is eligible for a $500 ZelTech Non-Employee Referral fee. Contact ZelTech Recruiters for questions concerning this matter. * Join Our Talent Community to Stay Connected! This position provides critical technical and administrative support to the AFRL/RI Special Security Officer (SSO) in managing a Sensitive Compartmented Information Facility (SCIF) at the Air Force Research Laboratory, Information Directorate, Rome, NY. The role ensures compliance with national security protocols and supports the lifecycle management of classified systems and materials. Responsibilities: * Coordinate SCIF accreditation and reaccreditation processes in accordance with ICD 705 and DoDM 5105.21. * Maintain and update SCIF management systems including incident reporting and facility documentation. * Prepare and submit facility accreditation packages; conduct annual self-inspections and compliance audits. * Manage SCIF Co-Utilization Agreements (CUA) and Joint Utilization Agreements (JUA). * Conduct equipment inventories and audits; track COMSEC assets and support off-site deployments. * Maintain and update data in SCI management systems such as SIMS, eMass, and DISS. * Access and manage DD254 Security Agreements and ensure proper handling of classified contracts. * Assist with safeguarding and storage of classified materials, including digital scanning and archiving. * Utilize office automation tools (e.g., Microsoft Office Suite, Adobe Acrobat, SharePoint) for document creation, editing, and reporting. * Generate visual data representations using Microsoft Excel, PowerPoint, and Visio. * Perform administrative duties including timekeeping, records management, and correspondence proofreading. * Ensure proper logging, control, and safekeeping of classified materials in accordance with DoD and AF regulations. Requirements: * U.S. Citizenship * Active Top Secret clearance with SCI eligibility. * Minimum of 5 years of experience supporting federal agencies or military operations in a classified environment. * Proficiency in Microsoft Office Suite and familiarity with DoD networks and systems. * Successful completion of background investigation and drug screening. Preferred Requirements: * Knowledge of Air Force Records Management and Information Security Program requirements. * Experience with classified document control, including receipt, logging, and safekeeping. * Familiarity with Personnel Security Systems such as: * JPAS (Joint Personnel Adjudication System). * DISS (Defense Information System for Security) * Scattered Castles * Experience managing SCIF agreements (CUA/JUA) and supporting facility inspections. * Working knowledge of COMSEC procedures, including handling of CIKs, crypto keys, and secure voice/data equipment. * Familiarity with eMass for system security documentation and RMF (Risk Management Framework) processes. Recommended Certifications: * Security+ (CompTIA) - foundational cybersecurity knowledge. * Certified Facility Security Officer (FSO) - for understanding NISPOM and industrial security. * ICD 705 Training - for SCIF construction and accreditation. * COMSEC Custodian Training - for handling and accountability of COMSEC materials. * RMF Training - for managing cybersecurity compliance in DoD environments. About ZelTech: Founded in 1988 by Ret. Col. Jack L. Ezzell Jr., Zel Technologies is a trusted leader in national security, providing comprehensive research, development, engineering, and operational support to the Department of Defense, the Intelligence Community, and federal agencies. Originally focused on leveraging operational and software expertise to improve time-critical targeting capabilities for the military, the company advanced its capabilities to provide scientific and HUMINT expertise for CBRNE collection and analysis. In the wake of 9/11, Zel Technologies rapidly expanded its capabilities to provide turnkey ISR support services to US Special Operations Forces (SOF), as well as advanced technical & operational intelligence, physical & data science, and engineering support services to the greater Intelligence and SOF Communities supporting global counterterrorism and CWMD operations. Today, Zel Technologies remains at the forefront of intelligence missions, advancing CWMD and global counterterrorism efforts, while also addressing emerging threats posed by near-peer adversaries. Our team remains committed to delivering adaptive, innovative, and cost-effective solutions across multiple domains, in alignment with the mission priorities of the U.S. Government and its partner nations. Our Mission: Through our commitment to innovation and quality, our skilled teams deliver robust, technology driven solutions and insights that empower our customers to overcome complex challenges and achieve their mission objectives. Our Workforce: ZelTech team members represent a wide range of backgrounds, skills, experience, and personalities bound together by common objectives and mutual respect. You will join a caring community of professionals, including many military veterans who challenge and support each other in seeking the right solutions to important matters. Benefits: * Medical, Dental and Vision Insurance * 401k immediate vesting with company match * Flexible Spending Accounts * Health Savings Account with company contributions * Employee Assistance Program (EAP) * Bonuses for performance * Voluntary life/accidental death & dismemberment * Educational assistance and special training programs * Voluntary benefits (accidental, critical illness, whole life) * Group life insurance (Company paid) * Short-term and Long-term Disability Insurance (Company paid) * Paid Time Off (PTO), Holiday Leave, Jury Duty, and Military Leave * Health and fitness reimbursement * Referral bonuses * Employee discounts on various services and products Equal Opportunities: ZelTech is an equal opportunity employer and does not discriminate based on race, color, religion, creed, sex, age, sexual orientation, national origin, disability, marital status, military status, genetic predisposition, or any other basis protected by law. Back

Akkodis is seeking Banner Support Specialist a for a direct job with a client in Auburn, NY. Must hold a Associates degree in Computer Science or related field to be considered. Responsible for developing, implementing, and maintaining the company's Banner enterprise system and other related systems. This position coordinates system configuration and maintenance in collaboration with the rest of the Banner team and functional areas and serves as the first line of contact for functional area troubleshooting. Rate Range: $50/k. to $64/k. The rate may be negotiable based on experience, education, geographic location, and other factors. Banner Support Specialist job responsibilities include: * Manage Banner database, including user creation, role management, and security management. * Manage third-party applications that are tied to or integrated with Banner/oracle database. * Coordinate installs and patch updates, as well as custom object installs for third party integrations with Banner. * Act as a single point of contact through which all Banner-related technical problems are routed and provide technical assistance to users, where appropriate. * Monitor Ellucian updates for functional area changes and corrections and patches. * Serve as liaison to Banner-related vendor support on difficult technical issues. * Create custom applications and processes to support functional areas and general functionality of Banner. * Create user-focused and IT-focused documentation and training for specific custom applications and processes. * Works closely with Webmaster to create and maintain Banner functionality that supports web applications and website. Desired Qualifications: * Associates degree in Computer Science or related field is required. * Minimum Three years related experience. * Experience with Ellucian Banner products. * Experience in Windows and Linux or UNIX operating systems. * Application development experience using SQL, PL/SQL, C, Perl, HTML, Java, or similar programming languages. * Understanding of the security issues involved in maintaining and safeguarding institutional data. If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at ************ or ************************. Equal Opportunity Employer/Veterans/Disabled Benefits offerings include but are not limited to: * Paid TIme Off * Medical/ Dental and Vision Insurance * 401K To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: * The California Fair Chance Act * Los Angeles City Fair Chance Ordinance * Los Angeles County Fair Chance Ordinance for Employers * San Francisco Fair Chance Ordinance Pay Details: $50.00 to $64.00 per year Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ************************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: * The California Fair Chance Act * Los Angeles City Fair Chance Ordinance * Los Angeles County Fair Chance Ordinance for Employers * San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

* This position is eligible for a $500 ZelTech Non-Employee Referral fee. Contact ZelTech Recruiters for questions concerning this matter. * Join Our Talent Community to Stay Connected! This position provides critical technical and administrative support to the AFRL/RI Special Security Officer (SSO) in managing a Sensitive Compartmented Information Facility (SCIF) at the Air Force Research Laboratory, Information Directorate, Rome, NY. The role ensures compliance with national security protocols and supports the lifecycle management of classified systems and materials. Responsibilities: • Coordinate SCIF accreditation and reaccreditation processes in accordance with ICD 705 and DoDM 5105.21. • Maintain and update SCIF management systems including incident reporting and facility documentation. • Prepare and submit facility accreditation packages; conduct annual self-inspections and compliance audits. • Manage SCIF Co-Utilization Agreements (CUA) and Joint Utilization Agreements (JUA). • Conduct equipment inventories and audits; track COMSEC assets and support off-site deployments. • Maintain and update data in SCI management systems such as SIMS, eMass, and DISS. • Access and manage DD254 Security Agreements and ensure proper handling of classified contracts. • Assist with safeguarding and storage of classified materials, including digital scanning and archiving. • Utilize office automation tools (e.g., Microsoft Office Suite, Adobe Acrobat, SharePoint) for document creation, editing, and reporting. • Generate visual data representations using Microsoft Excel, PowerPoint, and Visio. • Perform administrative duties including timekeeping, records management, and correspondence proofreading. • Ensure proper logging, control, and safekeeping of classified materials in accordance with DoD and AF regulations. Requirements: • U.S. Citizenship • Active Top Secret clearance with SCI eligibility. • Minimum of 5 years of experience supporting federal agencies or military operations in a classified environment. • Proficiency in Microsoft Office Suite and familiarity with DoD networks and systems. • Successful completion of background investigation and drug screening. Preferred Requirements: • Knowledge of Air Force Records Management and Information Security Program requirements. • Experience with classified document control, including receipt, logging, and safekeeping. • Familiarity with Personnel Security Systems such as: JPAS (Joint Personnel Adjudication System). DISS (Defense Information System for Security) Scattered Castles • Experience managing SCIF agreements (CUA/JUA) and supporting facility inspections. • Working knowledge of COMSEC procedures, including handling of CIKs, crypto keys, and secure voice/data equipment. • Familiarity with eMass for system security documentation and RMF (Risk Management Framework) processes. Recommended Certifications: Security+ (CompTIA) - foundational cybersecurity knowledge. Certified Facility Security Officer (FSO) - for understanding NISPOM and industrial security. ICD 705 Training - for SCIF construction and accreditation. COMSEC Custodian Training - for handling and accountability of COMSEC materials. RMF Training - for managing cybersecurity compliance in DoD environments. About ZelTech: Founded in 1988 by Ret. Col. Jack L. Ezzell Jr., Zel Technologies is a trusted leader in national security, providing comprehensive research, development, engineering, and operational support to the Department of Defense, the Intelligence Community, and federal agencies. Originally focused on leveraging operational and software expertise to improve time-critical targeting capabilities for the military, the company advanced its capabilities to provide scientific and HUMINT expertise for CBRNE collection and analysis. In the wake of 9/11, Zel Technologies rapidly expanded its capabilities to provide turnkey ISR support services to US Special Operations Forces (SOF), as well as advanced technical & operational intelligence, physical & data science, and engineering support services to the greater Intelligence and SOF Communities supporting global counterterrorism and CWMD operations. Today, Zel Technologies remains at the forefront of intelligence missions, advancing CWMD and global counterterrorism efforts, while also addressing emerging threats posed by near-peer adversaries. Our team remains committed to delivering adaptive, innovative, and cost-effective solutions across multiple domains, in alignment with the mission priorities of the U.S. Government and its partner nations. Our Mission: Through our commitment to innovation and quality, our skilled teams deliver robust, technology driven solutions and insights that empower our customers to overcome complex challenges and achieve their mission objectives. Our Workforce: ZelTech team members represent a wide range of backgrounds, skills, experience, and personalities bound together by common objectives and mutual respect. You will join a caring community of professionals, including many military veterans who challenge and support each other in seeking the right solutions to important matters. Benefits: Medical, Dental and Vision Insurance 401k immediate vesting with company match Flexible Spending Accounts Health Savings Account with company contributions Employee Assistance Program (EAP) Bonuses for performance Voluntary life/accidental death & dismemberment Educational assistance and special training programs Voluntary benefits (accidental, critical illness, whole life) Group life insurance (Company paid) Short-term and Long-term Disability Insurance (Company paid) Paid Time Off (PTO), Holiday Leave, Jury Duty, and Military Leave Health and fitness reimbursement Referral bonuses Employee discounts on various services and products Equal Opportunities: ZelTech is an equal opportunity employer and does not discriminate based on race, color, religion, creed, sex, age, sexual orientation, national origin, disability, marital status, military status, genetic predisposition, or any other basis protected by law. Back

WHO WE ARE: The Children's Home of Wyoming Conference partners with children, families and communities throughout New York State to inspire hope, develop skills and cultivate healthy relationships for positive futures. $23-24 an hour The Youth Assertive Community Treatment (ACT) program serves children ages 10-21 with complex mental health needs and their families. Youth ACT provides an evidence-based, team-centered approach that serves as an alternative to out-of-home placement, focusing on improving functioning at home, school, and in the community. The clinical support staff will work collaboratively with the child, family, and team to implement targeted interventions aligned with treatment goals. The clinical Support Staff will support the integration of educational and vocational services into the team's efforts. By fostering skill development, strengthening family relationships, and promoting pro-social opportunities, this position supports meaningful outcomes for youth and their families. Responsibilities: Communicate effectively through exemplary verbal and written communication skills, both individually and within a team setting. Organize and manage documentation, including progress notes, treatment plans, and entries into the Electronic Health Record (EHR), while maintaining strong computer proficiency in Microsoft Office and EHR systems. Work directly with children and youth experiencing severe mental, emotional, and behavioral challenges, and their families, addressing complex, multi-system needs and crisis situations. Act as a liaison between children, families, agency personnel, and service providers to coordinate and support care effectively. Assist in developing, implementing, and monitoring individualized plans of care, including scheduling and conducting quarterly reviews. Provide service interventions that align with treatment goals, including skill-building, training, and education for children and families. Participate in mandatory meetings and maintain consistent communication with the Youth ACT team to ensure cohesive and effective service delivery. Adhere to evidence-based practices and support the agency's philosophy and mission by performing various clinical support tasks. Requirements Education: Bachelor's Degree in Human Services or related field required Master's Degree in Psychology or related field preferred Experience: At least two years of case management At least 1 year experience performing documentation in electronic health records system required Driver's License and ability to maintain insurability throughout employment required Benefits Benefits available to all staff: Student Loan and Tuition Reimbursement Employee Assistance Program Employee Discounts at the Southern Tier Community Center Opportunities for Professional Development Full Time Benefits: Agency-Paid CEUs, License Prep Course, and License Exam 403(b) with 6% employer contribution PTO plus 9 paid holidays Childcare Reimbursement Health, Dental, and Vision Insurance (with HSA/FSA Accounts) Life Insurance EEO Statement: The Children's Home is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristics.

Part-time Description $17.00/hour Evenings and Weekends A Career with a Cause: At the Y, strengthening community is our cause. Our mission is to put Christian principles into practice through programs that build healthy spirit, mind and body for all. We focus our work in three key areas, youth development, healthy living and social responsibility. We are committed to this cause because a strong community can only be achieved when we invest in our kids, our health and our neighbors. General Functions: Under the direction of the Senior Program Director, the Access & Ability Support Staff is responsible for working with special needs children and teens in a recreational and/or organized program setting that will meet the objectives of the YMCA. Provide opportunities for all children to build confidence, learn new life-skills, and develop friendships by actively participating in YMCA activities. Essential Duties and Responsibilities: The essential functions of this position include, but are not limited to the following: Establish positive relationships with parents, children and other staff members; be a positive role model. · Attend required staff meetings and trainings, giving input on programming issues. Work with other staff to develop and implement a full recreational experience. Assist all participants with the daily organization of their belongings. Act in a professional manner at all times by following and enforcing association and departmental policies, including the dress code and substitute policy. Oversee supervision of all inclusion children; maintain that children are supervised at all times and never left alone. · Oversee positive reinforcement and behavior management of inclusion children. Handle all personal care and feeding needs of inclusion participants as needed. Work within the structure and goals of the intended program so that the participant receives the highest quality of inclusion. Other duties as assigned by Supervisor. Requirements Experience and Education: High School diploma or above. Minimum of one-year experience working with individuals with developmental delay. Prefer knowledge in sensory integration. Experience in recreational settings, to include sports, clubs, swimming, etc. Qualifications: Bring to this position maturity, responsibility and a sincere interest in working with people. Possess knowledge of various resources for programming ideas and the skills to utilize that information in assisting with the program. Must be reliable and report to work as scheduled, on time and work entire shift. Excellent communication (verbal and written) and interpersonal skills are critical to the success of this position. The ability to work independently at times, solve problems and take a leadership role in handling a variety of situations, problems, issues and/or complaints from members. Ability to observe confidentially. Trainings & Certifications: Must complete online Bloodborne Pathogens, Employee Safety and Youth Protection Series trainings prior to initial assignment to position. If applicable obtain CPR, AED & First Aid certifications or successfully complete no later than 30-days after employment begins. Must complete online Hazard Communication training within the first 90-days of employment. Must complete Bullying Prevention, Darkness to Light and Listen First within the first 90-days of employment. Core Competencies: Supports the Mission, Vision and Direction of the YMCA: Understand and supports the YMCA; displays the YMCA values; displays flexibility and accepts changes; is willing to try new methods and make suggestions; shows a strong commitment to the YMCA; conveys enthusiasm for the YMCA and his/her work. Builds Community: Understand and embraces the role of volunteers; helps members and participants make connections to others and to the YMCA; practices effective relationship-building techniques; supports the role of fund-raising in achieving the YMCA mission. Provides a Quality Experience for Members, Participants, Internal Customers and Others: Possesses the ability to deliver outstanding experiences for members, participants, internal customers and others; builds warm and supportive relationships; consistently greets and assists everyone in a positive way; strives to provide service that will exceed expectations; responds to concerns and complaints in a way that makes each person feel valued; initiates action for prompt resolution; looks for better ways to serve in involve members, participants, internal customers and others. Works Productively: Demonstrates responsible actions; consistently performs duties in a safe and conscientious manner within the agreed upon timeframe; follows standards, policies and procedures; is reliable and consistently punctual; actively participates in staff meetings, required trainings, and other work-related activities; uses good judgment; uses YMCA resources appropriately and effectively. Uses Effective Personal Behaviors/Communicates Effectively: Treats everyone with courtesy, respect and consideration; displays integrity; listens actively and genuinely; communicates in a clear and pleasant manner; embraces differences among people; demonstrates an active willingness to learn and grow; accepts constructive criticism; works cooperatively as a team member. Physical Demands: Ability to frequently stand, silt, walk, talk, hear, type, run, jump, kick, catch, throw, climb, kneel, bend, reach, balance, crouch or crawl, climb and/or balance, reach with hands and arms, handle or feel, stoop, lift/move and carry approximately 35 pounds, and use hands and fingers. Must be able to lift and/or maneuver large gym equipment. Special vision abilities required: distance, peripheral, depth perception and ability to adjust focus. Work Environment: Duties are performed in an office environment and in a childcare setting; at times childcare employees may be exposed to undesirable working conditions, communicable infectious diseases, and the risk of injury from children. All childcare employees are required to follow the preventative health policies of the Center at all times. The noise level in the work environment is moderate to above average. Frequently exposed to OSHA approved cleaning solutions. Americans with Disabilities Specifications: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Salary Description $17.00/hour

The Medical Support Specialist (MSS) is responsible to provide daily support of medical/clinical appointments, medication ordering, medication passes, and provide updates to the LPN and RN. Scheduling of appointments, participate in Kelberman activities and complete required documentation while providing leadership to AMAPs and supporting the overall success of the residential program. ESSENTIAL RESPONSIBILITIES Role responsibilities include but are not limited to the following: Scheduling and participation in medication administration passes, tube feeding, diabetic injections and ordering of medication. Scheduling and participation in medical/clinical appointments within IRA. Oversee the safety and well- being of the program participants. Oversee and upkeep the maintenance of medical/administrative equipment and supplies. Participate in activities as part of the treatment team that may include meetings, appointments, trainings, and committees. Maintain documentation as required. Review doctor's orders as assigned. Provide oversight (under direction of RN) of Medication Administration Record. Train and perform special skills like Tube Feeding, Choking Prevention and Diabetic Care/Injections as licensing allows. Train staff on CPR (American Red Cross) use of AED's, First Aid, and Epi-pens as appropriate. Teach infection control and Food Consistencies as appropriate. Teaches and promotes safe patient handling techniques. Review and act on incident reports and provide necessary re-training for staff. Provide “on-call” medication administration and tube feed coverage as needed. Provide quality oversight of medical duties, documentation, treatments, and follow up. Perform quality checks amongst all IRAs once per week (unless otherwise advised). Follow (and adjust with supervisor) CSS Checklist on daily, weekly, monthly, and annual checklist/responsibilities. Establish a work environment that creates positive communication between supervisors and employees and assimilates new employees to the Agency's culture, values and mission. Ensure compliance with all pertinent government and agency regulations and operating standards. Maintain and regularly compile data and documentation to be reviewed by supervisor as required. Adhere to mandatory reporting requirements and HIPAA laws. Promote a work environment that creates positive communication between supervisors and employees and assimilates new employees to the Agency's culture, values and mission. Ensure compliance with all pertinent government and agency regulations and operating standards. Maintain and regularly compile data and documentation to be reviewed by supervisor as required. Contribute to a positive work environment through collaborative team work and positive communication in alignment with the Kelberman's culture, values and mission. Demonstrate excellent work attendance by being punctual and reliable for all scheduled shifts and meetings. Ensure compliance with all pertinent government and agency regulations and operating standards. Adhere to mandatory reporting requirements and HIPAA laws. Other duties as assigned. WORK ENVIRONMENT & PHYSICAL DEMANDS Job related tasks may involve possible exposure to blood, body fluids, tissue or spills or splashes from these substances. May have exposure to unpredictable individuals and situations when working at Kelberman sites. OSHA exposure category l. The employee frequently is required to stand, walk and sit. Must be able remain in a stationary position for extended periods of time. Must be able to bend, twist, reach. Must have the ability to lift up to 50 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising work-flow and efficiency. The above is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. This job description may be changed at any time and does not constitute a contract or agreement. Requirements REQUIRED SKILLS AND ABILITIES Maintain professional boundaries and confidentiality. Exercise tact, discretion and judgment in working with a variety of people Displays flexibility and openness in daily work and encourages others to stay open to change and improvement. Demonstrates and promotes respect toward coworkers and adapts behaviors to work effectively with varying people and situations. Must possess the ability to make independent decisions when circumstances are warranted Demonstrated proficiency in the areas of quality assurance, fiscal management and regulatory compliance of programs and services for persons with significant development and/or healthcare needs. Outstanding written and verbal communication skills. Demonstrated proficiency in organizational management, systems development, continuous quality improvement and strategic planning. Must possess the ability to make independent decisions when circumstances are warranted. Must be able to maintain focus in a very busy work environment. Must have a strong attention to detail. Must be able to manage time independently, adhering to all deadlines including unexpected demands for information and/or additional assignments. Must be able to work with diverse personalities, needs, wants and abilities of individuals Must be able to effectively lead groups / curriculum to individuals with varying abilities, diagnosis and interests. Must be able to lead group and one-on-one trainings and discussions. Must have good negotiation and counseling skills. Must have professionalism in all decision making. Use of good judgment based on regulatory and quality standards is required. Maintain professional boundaries and confidentiality. EDUCATIONAL REQUIREMENTS/QUALIFICATIONS/EXPERIENCE A.A.S. Degree or High School plus Specialized Trade Certificate. Valid NYS Licensure as a Licensed Practical Nurse and current NYS Registration Certificate preferred. Basic Computer Skills (Windows, Outlook, Adobe Acrobat, Word, Excel). This position has regular and substantial unsupervised or unrestricted physical contact with individuals receiving services and is required by law to be fingerprinted for a criminal history record check under OPWDD (Office for People with Developmental Disabilities), Travel and transport is required. Must have a valid NYS Driver's License and require reliable transportation. An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Salary Description $19.00 - $21.00 hourly

Card Support Specialist I 231 Hill Road, Rome, NY 13440 Starting pay rate: $16.78/hour to $20.98/hour, actual rate will depend on experience Status: Full-Time, Non-Exempt Who Are We? AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.7 Billion and serving a membership base of over 170,000 members across Central New York, the United States, and beyond. For 75 years we have been committed to our members, our employees, and our communities. In 2025, we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 38th nationwide! Join our team and play a key role in delivering exceptional member experiences! As a Card Support Specialist I, you'll be the go-to expert for everything related to debit and credit cards, ATMs, and payment solutions. This is a dynamic position where you'll solve problems, provide guidance, and ensure smooth operations for our members and internal teams. What You'll Do Be the problem solver: Assist members and staff with questions and issues related to ATMs, debit/credit cards, bill payments, remote deposits, and disputes. Deliver expert support: Provide accurate credit card information, resolve billing discrepancies, and act as the liaison between AmeriCU and our credit card partners. Manage accounts: Set up new credit card accounts, process adjustments, line increases, and handle account maintenance. Stay ahead of the curve: Maintain deep knowledge of our credit card products, systems, and mobile banking tools to support members and Financial Center staff. Drive member satisfaction: Respond promptly and professionally to inquiries, ensuring confidentiality and exceeding expectations. Collaborate and train: Support Financial Centers with credit card-related training, marketing campaigns, and webinars. Be ready when needed: Participate in AmeriCU's on-call support for ATMs and kiosks, including weekend assistance for urgent card or ATM issues. What We're Looking For Strong organizational and time management skills. Ability to work independently and as part of a team. Excellent communication and problem-solving abilities. A commitment to providing outstanding member service. Come grow with us! Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits: Competitive rates on our Medical, Dental and Vision plans Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU's High Deductible Health plans Paid Holidays Paid Time off Employee Appreciation Events 401(k) Matching after 1 year of employment Employee Assistance Program Tuition Reimbursement for Full-time employees after 1 year of employment Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees Enhanced Short Term Disability - at no cost to you! Get to know us more by clicking on the links below. See why YOU should choose AmeriCU! ***************************************** ************************************