Support associate jobs in Cinco Ranch, TX

Houston, TX Hybrid Schedule About the Role We are seeking a Software Support Analyst (Contract-to-Hire) to join our IT Business Applications team. This role will focus on supporting key energy applications and related modules, ensuring smooth operations and assisting with new projects across the business. You'll be part of a team responsible for 100+ applications, working to ease operational pain points and deliver reliable support. Key Responsibilities Provide day-to-day support for core energy applications and related modules Troubleshoot and resolve user issues efficiently Partner with IT and business stakeholders to support new initiatives Assist in streamlining processes and improving user experience Contribute to overall application stability and performance Qualifications Experience supporting energy software applications and related modules Strong background in application support and IT business systems Excellent problem-solving and communication skills Ability to work in a hybrid environment and collaborate across teams

Job Title: Tier 1 IT Support Technician Schedule: Monday-Friday, 8:00 AM - 5:00 PM CST 6 months contract before converting to fulltime. Full time Target Salary: $55,000-65,000 Overview We're looking for a resourceful and detail-focused Tier 1 IT Support Technician to join our client's technology team. Our client is in Oil & Gas. Primary Duties Monitor, prioritize, and resolve incoming technical support requests. Create accounts for new team members and deprovision access for departing users. Maintain user records, groups, and organizational structure within directory services. Prepare, image, and distribute new hardware; set up workstations, monitors, and docking stations. Use PowerShell or similar scripting tools-as well as modern AI utilities-to streamline workflows and automate recurring tasks. Support senior IT staff with more advanced projects when workload permits. Take on additional responsibilities as automation efficiencies increase. Qualifications Solid understanding of core IT support concepts and troubleshooting techniques. Experience managing user accounts within directory or identity management systems. Familiarity with cloud-based identity and productivity platforms such as Azure, Entra, and Microsoft 365. Knowledge of PowerShell or other scripting languages (a plus). Willingness to learn and adopt automation and AI-driven tools. Strong organizational habits and attention to detail. Effective communication skills and comfort collaborating across different time zones. Please apply with an up-to-date resume

Technical Support Specialist I Spring, TX | Full-Time | In-Office | Some Travel Sneed Coding Solutions, Inc. is growing, and we're looking for a hands-on, energetic Technical Support Specialist I to help customers keep their thermal inkjet (TIJ) printers running smoothly on production lines across the U.S. If you enjoy solving problems, talking with people, and working with your hands, this is an opportunity to build a technical career - and we will train you. What You'll Do Help customers by phone, email, chat, and video with TIJ printer setup and troubleshooting Perform bench testing and light repairs in our Spring, TX facility Support occasional onsite installations and operator training Learn packaging equipment support over time (we train you) Document customer cases and provide clear resolutions What You Bring Mechanical or technical aptitude (you like to figure out how things work) Great communication and patience with customers Basic computer skills and willingness to learn Positive attitude and team-player mindset Valid driver's license (some travel required) Why You'll Love It Here We invest in your growth Clear path to Level 2 and Field Technician roles Monday-Friday, 8am-5pm schedule Supportive, friendly team environment Compensation & Benefits $45,000-$55,000 base salary Paid holidays, PTO, benefits, and travel reimbursement

At Tech Mahindra ( Tech Mahindra | Connected World, Connected Experiences ), we live the philosophy of connected world and connected experiences. We thrive on change that is powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences. Consumer ‘experiences' are driving and disrupting industries like never before. Businesses must build seamless yet simple enterprises that collaborate, synergize, and drive the change. Change that connects us all and empowers us to deliver experiences that span across the digital, the physical, the convergent, and everything in between. That's when truly connected experiences manifest. Extraordinary is when experiences come together - a continuous convergence of digital technologies, touchpoints, and most importantly people. It's time to reimagine, reinvent, and revolutionize business models & operations as well as to transform enterprises into living, breathing, and connected businesses. We are the Digital Change makers who strive to change the way the world, communities, businesses, and humans interact digitally. We are harnessing the power of change, brought in by technologies, that makes it the most exciting time to be alive in the human history. Our universe, as we build it, disrupt it, and redesign it, is powering the digital change. Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise. It has 150,000+ professionals working for 1000+ Global Customers (including Fortune 500 companies) in 90 Countries. We're part of the esteemed Mahindra group, headquartered in India. Under a new CEO, Tech Mahindra is committed to a transformative journey with 'Scale @ Speed' as our guiding principle. The pay range for this role is $110,000- $120,000 per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate. Role Overview: The Solumina L2 Support Specialist will focus on operational support and system sustainment activities for existing Solumina implementations. This role ensures system stability, manages upgrades, and resolves operational issues to maintain high availability and performance. Unlike implementation-focused roles, this position emphasizes post-deployment support, configuration management, and continuous improvement. Required Qualifications: Configuration Management: Maintain and update system configurations in alignment with business requirements and compliance standards. SQL/Data Management: Perform data analysis, troubleshoot database issues, and support integrations between Solumina and other enterprise systems. System Adoption & Operations Support: Address user issues, provide guidance for system usage, and ensure smooth day-to-day operations. Version & Release Management: Plan, coordinate, and execute upgrades, patches, and release deployments with minimal disruption. Incident & Problem Resolution: Investigate and resolve L2-level incidents, escalating to L3 or vendor support when necessary. Performance Monitoring: Track system health, identify bottlenecks, and implement corrective actions. Documentation & Knowledge Base: Maintain detailed documentation for configurations, processes, and troubleshooting guides. Collaboration: Work closely with internal teams and vendors (including iBase-t) for escalations and enhancements. Role Pre-Requisites: Bachelor's degree in Computer Science, Information Systems, or related field. 5-7 years of experience in application support or L2 roles for enterprise systems (MES, ERP, PLM preferred). Strong knowledge of SQL, data analysis, and system integrations. Familiarity with version control, release management, and configuration tools. Excellent troubleshooting and problem-solving skills. Ability to work under pressure and manage multiple priorities. Strong communication and documentation skills. Preferred Experience: Exposure to Solumina or similar MES platforms. Understanding of ITIL processes for incident, problem, and change management. Experience with scripting or automation for system maintenance. Knowledge of manufacturing or aerospace industry processes is a plus. Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_****************************** .

Responsibilities Responsible for product technical support for customers in the North America region including remote assistance and on-site support. Answer various technical questions raised by customers during equipment installation, configuration, debugging and operation. Track and solve problems that occur during product use, and collaborate with the R&D or quality team at the headquarters to ensure problem closure. Assist the sales and project teams in providing pre-sales technical support, introducing solutions and conducting technical exchanges with customers. Provide regular product training and technical guidance to customers. Write technical documents, case summaries and problem analysis reports. Assist in the implementation of projects in this region, including the implementation of technical solutions and delivery support. Participate in technical upgrade testing and provide feedback on product localization adaptation suggestions as needed. Qualifications Bachelor's degree or above, majoring in computer science, electronics, communications, vehicle engineering or related fields is preferred. Bachelor's degree or above, majoring in computer science, electronics, communications, vehicle engineering or related fields is preferred. Proficient in English, with fluent written and oral communication skills (advantage if you can read and write chinese) Familiar with Linux systems, basic network knowledge, remote debugging tools and other technologies. Excellent customer communication skills and problem analysis abilities, with strong stress resistance and service awareness. Able to adapt to long-term overseas business trips. Able to be away from home for extended period. 职位描述 负责北美区域客户的产品技术支持,包括远程协助和现场支持 解答客户在设备安装,配置,调试,运行过程中的各类技术问题 跟踪并解决产品使用中出现的问题,与总部研发或质量团队协作推动问题闭环 协助销售及项目团队开展售前技术支持,方案介绍及客户技术交流 为客户提供定期的产品培训和技术指导 撰写技术文档,案例总结及问题分析报告 协助完成本区域的项目实施工作,包括技术方案落地和交付支持 根据需要参与技术升级测试与产品本地化适配建议的反馈 任职要求： 本科及以上学历,计算机,电子,通信,车辆工程等相关专业优先 熟练掌握英语,具备流利的英语书面和口语表达能力 (中文读写能力是优势） 熟悉Linux系统,网络基础知识,远程调试工具等技术 优秀的客户沟通能力与问题分析能力,具备较强的抗压能力和服务意识 能适应长期海外出差

We are searching for a Electroneurodiagnostic Technologist Specialist - someone who works well in a fast-paced setting. In this high level senior position in the neurodiagnostic unit, you will perform one or more; EEGs/Long term video monitoring; Evoked Potentials or Polysomnography; procedures according to facility policy and procedures. You will maintain patient safety during clinically significant events, and other related duties, provide findings, results, and a descriptive analysis according to facility policy and procedures. You also perform procedures appropriate to their competence and credentials held under general technical supervision. You'll take call on a rotating basis, performing stat neurodiagnostic testing after hours and on weekends. Think you've got what it takes? Job Duties & Responsibilities • Demonstrate a mastery of technical and procedural requirements to consistently produce high quality neurologic testing records; and be able to adapt all procedures to clinical circumstances. • Maintain the patient's safety through communication • Provide training, coaching, and mentoring to other technology personnel in proper neurodiagnostic procedures • Assist other technology personnel in preparation for registry or certification credentials • Document patient information in patient's electronic medical record according to hospital and departmental guidelines • Inform manager or designee of all patient/personal injury or unsafe situations, anticipated problems and unusual situations; • Complete appropriate related documentation according to departmental and hospital guidelines • Work with departmental staff and other health care professionals by volunteering regularly to help others when time allows As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards. Skills & Requirements • H.S. Diploma or GED Required • REEGT Required Along With One Of The Following Licenses Or Certs: o CLTM - Cert Exam Long Term Monitoring o CNIM - Cert Neurophy Intropa Monitor o RPSGT - Reg Polysomnographic Technology o RRT CERT - Cert-Reg Respiratory Therapist o X REPT - Evoked Potentials • 3 Years Of Experience In Electroneurodiagnostic Technology Inclusive Of Clinical Rotations Required ABOUT US Since 1954, Texas Children's has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children's hospital in Texas, and among the top in the nation by U.S. News & World Report as well as recognition from Houston Business Journal as one of this city's Best Places to Work for ten consecutive years. Texas Children's comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Tower for pediatric research; Texas Children's Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children's Hospital West Campus, a community hospital in suburban West Houston; Texas Children's Hospital The Woodlands, the first hospital devoted to children's care for communities north of Houston; and Texas Children's Hospital North Austin, the new state-of-the-art facility providing world-class pediatric and maternal care to Austin and Central Texas families. We have also created Texas Children's Health Plan, the nation's first HMO focused on children; Texas Children's Pediatrics, the largest pediatric primary care network in the country; Texas Children's Urgent Care clinics that specialize in after-hours care tailored specifically for children; and a global health program that is channeling care to children and women all over the world. Texas Children's Hospital is affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation. To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities. Texas Children's is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. * Our culture is welcoming and inclusive -- everyone is empowered to make a difference. * We have the best team in the world and believe in paying competitively and rewarding high performance. * Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. * We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers. * We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way * We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made for You Because: You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus! A Day in the Life: The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence. To Land This Role: * One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus * Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts * Occasional overnight travel may be required * Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time Why You'll Want to Join Our Team: Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us! How We Work Together * Adaptable - We change before we have to * Entrepreneurial - We own it * Collaborative - There's no "I" in Tory * Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each other * Functional Expertise - We're constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor. Compensation Range The compensation range for this position is 15.00 USD - 15.00 USD. Our offer will be based on your relevant experience and work location. Benefits Information We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours. Equal Employment Opportunity Statement Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. Disability Accommodation Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.

Role: The Disclosure and Lock Desk Specialist serves as a disclosure and lock ambassador to MLO and processors through being able to deliver Loan Estimates and comply with Regulation Z in a timely manner this role call efforts, must have a strong desire to achieve top results, be self-motivated and dependable. Act as a trusted advisor by offering credit union products that will add value to the member's overall financial experience. Essential Functions & Responsibilities: Conduct a high volume of contact with the Mortgage Loan Processor and the Mortgage Loan Officer. Assist in making sure that we are able to get the member through the initial process as quickly and efficient as possible. Assist members with loan preliminary disclosure process and the orders of the title, survey, and appraisal. Follow up throughout the entire process to answer product and services questions. Maintain activity records and reports to immediate supervisor on a weekly basis. Lock the loans with First Service Credit Union or Investor in a timely manner so that COC disclosures can be sent in timely manner. Maintain usage proficiency on all member-related third-party systems and software including the maintenance of member records. These systems include but are not limited to member check ordering, Debit card ordering and maintenance, account and identity verification, etc. Perform other job duties as assigned. Performance Measurements: Possess complete and accurate knowledge of all credit union products, services, policies and procedures. Knowledgeable and proficient in placing orders for loans for the different products. Also, have proficiency in identification of items needed to meet regulatory requirements on all loans. Knowledgeable and proficient in the loan application workflow, loan products, rates and terms, and good understanding of our underwriting guidelines. Also, have proficiency in reviewing credit reports, loan applications, real estate contract for accuracy. Accurately and efficiently complete all preliminary disclosures related to the mortgage loan within the three-day requirement. Must be available to assist the Mortgage Loan Officer's or Mortgage Processor's for back-up as requested by management. Refer and cross-sell credit union products and services to meet member needs and individual goals. Able to lock loans in a timely manner when requested. Must also be able to follow guidelines to make sure, that the correct rates are being given. Knowledge and Skills: Experience: More than three years of similar or related experience. Education: High School diploma or equivalent required Must be knowledgeable of Regulation Z and CFPB regulations and requirements. Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation. Other Skills: - NMLS required - Ability to be a self-starter and ability to manage their time effectively. - The ability to effectively communicate with all levels of the organization and to outside parties. - Analytical ability to quickly assess member's financial needs and offer solutions with excellent product and service sales skills. - Must have a proactive attitude toward members, supervisors, co-workers and the credit union. - Must be proficient in Microsoft Office products, including but not limited to Word, Excel, email and Outlook. - Willingness to attend training seminars and meetings outside normal working hours. - Proficient in Ellie Mae Encompass. Physical Requirements: While performing the duties of the job, the employee is regularly required to: -Position self to move about the work area. -Reach, grab, sort. -Communicate in person and via telephone with others. -Identify and recognize small font communication. -Ability to transport a minimum of 10 pounds.

MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. Job Purpose Develops functional expertise in specific MRC Global processes such as warehousing, order processing and support functions. Determining the most efficient and effective process to utilize in order to meet internal and external needs. Key Duties & Responsibilities Individual must be able to perform the essential duties with or without reasonable accommodation. * Serve as primary point of contact for 3rd party yard resources. * Ensure timely release of order from yards to provide OTD to our customer. * Expedite pipe tally sheets and other information from 3rd party yards. * Ship Support materials within 24 hours from receiving pipe tallies from third party yard. * Perform inventory reconciliations for third party yard inventory materials. * Assist with branch and corporate continuous improvement projects. * Assist and maintain system work instructions. * Maintain confidential information pertaining to operations and contract information. * Develop expertise in the intricacies of one or more functional areas. * Assist with user testing of IT enhancements. * Perform other duties or projects as assigned. * Carry out other duties within the scope, spirit, and purpose of the job. * Take reasonable care for the safety and health of yourself and others; report workplace hazards, injuries, or illnesses immediately. Education & Experience Any combination of requirements, which provide knowledge and abilities necessary to perform essential duties and responsibilities, will be considered. * Associate Degree in a related field; or equivalent combination of education and work experience which provides the knowledge and abilities necessary to perform the work. * Understanding of systems and operational processes. * Computer Skills to include MS Office, process mapping skills, basic statistical analysis. * Strong reasoning and reading skills; organizational and time management skills; strong persuasive skills and self-confidence in dealing with management and branch personnel; ability to establish rapport with customers, all levels of management, outside third parties (such as federal, state, and city regulators), and branch and corporate employees at every level using written correspondence, proper phone etiquette, and other effective interpersonal skills. * Ability to work scheduled and unscheduled overtime. Additional Qualifications * Must have the ability to provide documentation verifying legal work status. * Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and respond to inquiries. * Ability to understand and comply with MRC guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines. Working Conditions * For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. * Reasonable accommodation may be made to enable individuals to perform essential functions. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. California Employee Data Collection Notice

The Paralegal Support Services Specialist will provide support across multiple practice groups within the firm. In addition to performing standard paralegal duties, this role is responsible for paralegal triage, covering planned and unplanned absences (PTO, leave), assisting with trial and project overflow, and ensuring continuity of legal support across departments. Duties and Responsibilities Perform administrative duties, including scheduling appointments, hearings, and deadlines; organizing case files; and managing logistics. Draft, edit, and manage legal documents (e.g. pleadings, discovery, correspondence). Assist with legal research, cite-checking, and document review, as needed. Coordinate and track filings with state and federal courts and understand electronic filing processes for various courts. Manage case files and maintain document databases. Maintain a working knowledge of the code of civil procedure, civil code, local rules, and courtroom rules and procedures. Respond to urgent or last-minute requests that come into the Paralegal Triage email, for paralegal assistance across practice groups. Prioritize and allocate time effectively to handle simultaneous demands from different practice groups. Provide seamless coverage for paralegals on vacation, medical leave, or other absences. Step into active cases and projects with minimal transition time. Ensure continuity of client service and adherence to deadlines during coverage periods. Assess and communicate workload issues and capacity to the Paralegal Manager When required, assist with trial preparation and logistics, including exhibit preparation, witness binders, and evidence tracking. Provide in-office or on-site trial support as needed. Support legal teams during high-demand phases of litigation or transactions. Fill temporary gaps in paralegal staffing due to turnover or staffing transitions. Rotate across practice areas as needed to meet business demands. Work closely with the Paralegal Manager to assess where support is most critically needed. Accurately document and bill for all billable and non-billable work and tasks according to billing procedures, ensuring that annual billable hour requirements are met. Attend paralegal meetings and other meetings as required. Perform other duties and projects as assigned. Qualifications: Bachelor's degree preferred, or equivalent experience working in a legal environment; JD degree is a plus. 3+ years of paralegal experience in a law firm setting. Litigation and insurance defense experience preferred. Prior experience in multiple practice areas a strong plus. Demonstrated knowledge of and experience with all stages of litigation, including pre-trial, trial, and post-trial procedures. Ability to adapt quickly and work effectively across multiple teams and practice groups. Strong organizational, multitasking, and communication skills. Proficiency with legal software. Comfortable in fast-paced and high-pressure environments, especially around trial deadlines. This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Equal Opportunity Employer Kahana Feld provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Job Type Full-Time, Non-Exempt Supervisory Responsibilities None Work Location In-Office. Hybrid after 90-days of employment Work Schedule 8:30-5:30pm Monday-Friday. Occasional weeknights, weekends, and holidays, as needed to meet firm's needs. Physical Requirements Primarily sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to walk short distances, and/or drive a vehicle to deliver and pick up materials. Work can be performed with or without accommodation. Travel 5-10% domestic travel by car and by plane. Salary Description $75,000 - $95,000

Neiman Marcus Group is a relationship business that leads with love in everything we do-for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman. Your Role As a Support Associate, you will assist with stocking, receiving, order fulfillment, and merchandise handling functions, including maintaining merchandise organization. You will perform operational, daily tasks to support store sales, profitability and enhance the customer experience. You report to the RPSO Manager and work in a Neiman Marcus store location. What You'll Do Complete daily store operations and support the direction of leads and managers including: Merchandise handling, transfers, and processing of inbound / outbound freight Fulfillment, packing and shipping of online and store customer orders Complete necessary merchandise placements to ensure merchandise standards are followed Merchandise price changes and reticketing; signs and moves product once marked Reticketing, damages, mark out of stocks and related inventory control processes Responsible for back stocking, stockroom organization and maintenance Under the guidance and direction of Managers and Visual, merchandises product and sets sale events and signage, while ensuring standards are followed. Support with set-up and take down of in-store events and activations Follow all safety procedures on the dock and in all other work areas What You Bring 1+ year of retail experience Demonstrate flexibility with competing tasks with a "win together" mentality Basic proficiency with MS Office Product Suite Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 35 pounds Associates must work a flexible schedule based on business need, which will include evenings, weekends, and holidays Inclusive Benefits We offer an inclusive and comprehensive range of benefits to our valued associates, including: Medical, Dental, Vision Benefits Disability Benefits Paid Parental Leave, Paid Family Leave, and Adoption Support Paid Time Off Retirement Savings Plan (401K) and Life Insurance Financial Solutions NMG Associates Core Discount of 30% Personal and Professional Development Opportunities For more information, please click “Our Benefits” section on our career site or reference the link here: https://www.neimanmarcusgroup.com/benefits About Neiman Marcus Group Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@NeimanMarcus.com. #LI-Onsite Additional Information

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Sales Support Associate Job Description The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role. Sample of tasks required of role: CASH WRAP: * Greeting the customer with a smile and with eye contact and offering your name * Interact genuinely and naturally with the customer * Read cues and determine customers' needs * Conduct email/name capture, where permitted by law * Maintain accuracy when operating POS * Maintain cash wrap organization and cleanliness * Suggest multiple add‐ons and sell gift cards * Maintain cash and POS media accurately and in compliance with Coach policy * Create lasting impression by genuinely thanking customer and provide reason to return * Represent Coach brand appropriately STOCKROOM / WAREHOUSE: * Receive shipment and transfers * Notify Store Management when new product arrives * Scan cartons/transfers, verifying store information is correct * Communicate all discrepancies to Store Management * Process shipment/transfers according to Coach standards and timeframes * Organize and clean stock room daily; to include offsite / remote warehouse as applicable * Shift/organize product in the stockroom; react to sell through and make room for new product * Manage stock levels/product ownership in back-of-house and sales floor * Prepare and conduct regular cycle counts, as directed * Participate in store physical inventory counts, as scheduled * Maintain Company Loss Prevention standards SALES FLOOR: * Regularly analyze sales floor to assess replenishment needs * Replenish sales floor/assigned zone * React to sell through and execute visual merchandising needs. * Support sales floor activities, as directed * Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers * Respond to customer requests confidently; partner with sales team or Store Management, when needed * Upkeep housekeeping standards Competencies required: * Drive For Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. * Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings. * Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high tension situations comfortably. * Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything. * Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks. * Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty. Additional Requirements Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets. Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers. Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.). Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at ************** Our Competencies for All Employees * Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers * Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. * Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. * Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Coach at ************** Work Setup BASE PAY RANGE $15.00 TO $17.25 Hourly General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation. Req ID: 121385

Embark on a dynamic career in tech support, where your skills contribute to maintaining world-class technology solutions to ensure a seamless user experience. As a Technology Support I team member in the Commercial and Investment Bank organization, you will ensure the operational stability, availability, and performance of our production application flows. Be part of the team responsible for troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems, ensuring a seamless user experience. Job responsibilities Troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery to support business operations Identify and document basic issues and potential solutions for business and technology stakeholders Supports the day-to-day maintenance with a focus on reducing toil or technical debt of the applications while maintaining a high degree of system availability Monitors production activities/processes to ensure timely and effective reporting, tracking, follow-up, and communication of problems to internal and external clients, technical resources, and executives Assist with developing monitoring systems and dashboards and automating manual work using Python/Java framework Works with the change management process ensuring policies are enforced and adhered to and application integrity is maintained on production and DR environments Documents issues and resolutions for future reference while maintaining existing documentation for application knowledge and infrastructure details Participates in the Incident and problem management processes, being accountable for resolution, root cause analysis and technology and business reporting and communication Identify, coordinate, and implement initiatives/projects and activities that create efficiencies and optimize technical processing Build and maintain a programming development environment including source control, editors, testing and deployment technologies Required qualifications, capabilities, and skills 1+ years of experience or equivalent expertise in troubleshooting, resolving, and maintaining information technology services Familiarity with applications or infrastructure in a large-scale technology environment on-premises or in the public cloud In-Depth knowledge deploying and maintain monitoring and logging tools Proven experience analyzing and diagnosing complex problems, especially when information is incomplete or contradictory, and making effective decisions under time constraints Proficient in at least one programming language such as Python Experience managing Cloud/Unix/Linux environment Hands-on experience in requirements analysis, design, development, testing, deployment, monitoring, and production support leveraging tools such as: GIT, JIRA, Geneos, Jenkins, Selenium, ServiceNow, Splunk, and DynaTrace Experience with disaster recovery planning, testing, auditing, risk analysis, business resumption planning and contingency planning. Proficient with relational database software development with SQL Server and/or Oracle Preferred qualifications, capabilities, and skills Exposure to one or more general-purpose programming languages or automation scripting Exposure to Information Technology Infrastructure Library (ITIL) framework Experience working with cloud base technologies and knowledge of open source technologies and tools Knowledge of relevant businesses such as Margin and Collateral business, Trade Settlements, Cash & FX Experience working with scheduling tools like Autosys/Control-M Experience working in financial services industry supporting mission critical applications JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

The Contract Support Specialist plays a critical role in supporting the Network Contract Management team by providing essential administrative, technical, and analytical support focused on contracts held by the Single Source Continuum Contractor (SSCC). This position ensures the delivery of safe, effective, and compliant services to children in the conservatorship of the Texas Department of Family and Protective Services (DFPS). The Contract Support Specialist is responsible for assisting in the oversight and management of contracts with Child Placement Agencies (CPAs), General Residential Operations (GROs), Residential Treatment Centers (RTCs), and Supervised Independent Living (SIL) providers. Key responsibilities include maintaining accurate contract documentation, supporting contract compliance with state and federal regulations, and ensuring alignment with agency policies and contractual requirements. In addition to administrative duties, the Contract Support Specialist contributes to data-driven evaluation initiatives by compiling, analyzing, and reporting on contract performance metrics. The role also facilitates communication between SSCC and subcontractors, promotes operational efficiency, and maintains strict confidentiality in handling sensitive information. Primary Responsibilities: Maintain organized and up-to-date electronic contract files, for all assigned CPAs, GROs, RTCs, and SIL under SSCC contracts. Monitor T3C Readiness Assessments to evaluate alignment with Community-Based Care (CBC) expectations. Ensure all relevant documentation, including contract amendments, correspondence, performance reports, and financial records, are accurately filed and readily accessible. Review and process applications for legacy and new providers, coordinating with internal stakeholders for timely decisions. Utilize and maintain contract management systems to input and track critical contract data elements and milestones, such as reassessments, amendments, expirations and changes. Serve as a point of contact for routine inquiries from CPAs, GROs, RTCs, and SIL regarding contract terms and documentation. Facilitate communication between the contract management team, program areas, and contracted providers. Assist in scheduling and coordinating meetings related to contract review, monitoring, and issue resolution. Assist in compiling data and preparing reports for contract monitoring activities, including performance metrics, service delivery, and financial expenditures. Support the review of contractual terms and documentation to ensure alignment with CBC. Help track and document contractor compliance with required background checks, licenses, and training requirements. Alert the Manager, Contract Support Services of potential or identified contract non-compliance issues. Provide administrative support to the contract management team, including preparing correspondence, presentations, and reports. Conduct basic research on relevant state and federal regulations, agency policies, and best practices as directed. Support the onboarding process for new contractors by assisting with documentation and initial compliance checks. Document and track identified contractor performance issues and their resolutions in risk assessment. Assist in gathering information and preparing summaries related to contract disputes or complaints. Contribute to continuous quality improvement efforts related to contract support processes. Adhere to all agency policies, procedures, and ethical standards in contract support activities. Maintain strict level of confidentiality when handling sensitive contract and client information, in compliance with agency policies and regulatory requirements. Required Qualifications: Bachelor's degree, preferably in social services or human services. Relevant experience in contract administration and social services may be considered in lieu of formal degree. Proven experience in administrative or contact support, preferably within government agencies or a social services environment. Experienced and knowledgeable of child welfare services, child placement agencies, or residential care settings in Texas. Preferred Qualifications: Experience with contract documentation, record keeping, and data entry is highly desirable. Knowledge, Skills, and Abilities: Demonstrated ability to work attentively under strict deadlines with a high degree of accountability. Skilled in preparing clear, concise, and high-quality reports tailored to varied audiences. Strong written and verbal communication skills, with an emphasis on clarity and professionalism. Exceptional attention to detail, ensuring accuracy and precision in all reporting and documentation. Proven capability to manage multiple evaluations concurrently while adapting to shifting priorities in fast-paced environments. Able to work independently with minimal supervision, exercising sound judgment in decision-making. Effective team collaborator, capable of engaging with diverse organizational structures to collect data and support evaluation objectives. Proficient in Microsoft Excel and Word, with the ability to leverage these tools for efficient data handling and documentation. Adept at reading, interpreting, and analyzing complex data, information, and documents to inform decisions. Work Conditions: Environment: Hybrid Range of Schedule: Mon - Fri, 7:00 a.m. to 8:00 p.m. Travel: Occasional - Local and Statewide DePelchin is Proud to be an Equal Opportunity Workplace. DePelchin is committed to selecting and employing the best and most qualified person available for each job opening without unlawful discrimination of any kind. Additionally, DePelchin is committed to providing a work environment free of discrimination and harassment on the basis of race, color, sex (including pregnancy, sexual orientation and gender identity), marital or parental status, veteran status, religion, national origin, age, disability, family medical history, genetic information, or political affiliation.

Our Production Technician I - Prep/Cleanroom Support Technician plays a vital role in ensuring the highest quality and safety standards of our pharmaceutical products. Once you complete our training, your responsibilities will include assisting in Prep/Cleanroom operations at QuVa Pharma in accordance with established processes and procedures. Your attention to detail and adherence to precise procedures will guarantee that our medications meet the highest standards of safety, efficacy, and quality, providing patients with the best possible care and outcomes. Turn your passion for precision and your commitment to quality into a meaningful impact on healthcare across the US. This is a full-time role for our 2nd shift, working Monday through Friday from 2:00 PM to 10:30 PM CST. This is a set, consistent schedule with minimum overtime requirements and based on site in our Sugar Land, TX location. This is a safety sensitive position that may be subject to random drug testing, in accordance with applicable laws. What the Production Technician I - Prep/Clean Room Support Does Each Day: Support cleanrooms, formulations, ILP, and compounding Assist in preparation, transportation, labeling, production, and processing of materials Daily/weekly/monthly cleaning of rooms and equipment while adhering to standards Maintain Aseptic Gowning Qualification to support cleaning Complete necessary documents for accountability and traceability of product following Good Documentation Practices (GDPs) Manage FEFO of chemicals, pulling expired ones monthly Complete documentation of activities in accordance with established procedures Perform sterile filter integrity testing as required Our Most Successful Production Technicians I - Prep/Clean Room Support: Promote active listening with team members and enjoys collaboration Effectively and productively engages with others and establishes trust, credibility, and confidence with others Are Customer Oriented Take initiative to identify problems and opportunities Minimum Requirements for this Role: A High School diploma or equivalent Able to successfully complete a background check Able and willing to walk, stoop, stand, bend, and lift up to 50 lbs. throughout each shift, with or without reasonable accommodation Familiarity with and comfortable using mobile devices such as smartphones, tablets, handhelds Able and willing to follow strict clothing and accessory rules to support our sterile operating environment 18+ years of age Must be currently authorized to work in the United States on a full-time basis; Quva will not sponsor applicants for work visas Any of the Following Will Give You an Edge: Experience in a role requiring repetitive tasks Experience in a pharmaceutical manufacturing environment Experience with Good Documentation Practices (GDPs) 1-year of pharmaceutical manufacturing CPhT Certification ACPE Sterile Certification Benefits of Working at Quva: Set, full-time, consistent work schedule Comprehensive health and wellness benefits including medical, dental and vision 401k retirement program with company match 17 paid days off plus 8 paid holidays per year Occasional weekend and overtime opportunities with advance notice National, industry-leading high growth company with future career advancement opportunities About Quva: Quva is a national, industry-leading provider of compounded injectable medicines and software solutions that help power the business of hospital and health-system pharmacy. Quva Pharma produces and distributes injectable medicines required by health care providers and critical to patient care. Quva BrightStream partners with health-systems to analyze large amounts of data and through AI and machine learning, develops software solutions that turns the data into insights that are used to better run their pharmacy operation. Quva's overall product and technology offerings help health-systems achieve greater value and deliver the highest-quality patient care. Quva is an equal opportunity employer and is committed to creating and maintaining a work environment that is free from all forms of discrimination and harassment. Quva's Equal Opportunity Policy prohibits harassment or discrimination due to age, ancestry, color, disability, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, race, religious creed, sex (including pregnancy, childbirth, breastfeeding, and any related medical conditions), sexual orientation, and any other characteristic or classification protected by applicable laws. All employment with Quva is “at will.”

Embark on a dynamic career in tech support, where your skills contribute to maintaining world-class technology solutions to ensure a seamless user experience. As a Technology Support I team member in the Commercial and Investment Bank organization, you will ensure the operational stability, availability, and performance of our production application flows. Be part of the team responsible for troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems, ensuring a seamless user experience. Job responsibilities Troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery to support business operations Identify and document basic issues and potential solutions for business and technology stakeholders Supports the day-to-day maintenance with a focus on reducing toil or technical debt of the applications while maintaining a high degree of system availability Monitors production activities/processes to ensure timely and effective reporting, tracking, follow-up, and communication of problems to internal and external clients, technical resources, and executives Assist with developing monitoring systems and dashboards and automating manual work using Python/Java framework Works with the change management process ensuring policies are enforced and adhered to and application integrity is maintained on production and DR environments Documents issues and resolutions for future reference while maintaining existing documentation for application knowledge and infrastructure details Participates in the Incident and problem management processes, being accountable for resolution, root cause analysis and technology and business reporting and communication Identify, coordinate, and implement initiatives/projects and activities that create efficiencies and optimize technical processing Build and maintain a programming development environment including source control, editors, testing and deployment technologies Required qualifications, capabilities, and skills 1+ years of experience or equivalent expertise in troubleshooting, resolving, and maintaining information technology services Familiarity with applications or infrastructure in a large-scale technology environment on-premises or in the public cloud In-Depth knowledge deploying and maintain monitoring and logging tools Proven experience analyzing and diagnosing complex problems, especially when information is incomplete or contradictory, and making effective decisions under time constraints Proficient in at least one programming language such as Python Experience managing Cloud/Unix/Linux environment Hands-on experience in requirements analysis, design, development, testing, deployment, monitoring, and production support leveraging tools such as: GIT, JIRA, Geneos, Jenkins, Selenium, ServiceNow, Splunk, and DynaTrace Experience with disaster recovery planning, testing, auditing, risk analysis, business resumption planning and contingency planning. Proficient with relational database software development with SQL Server and/or Oracle Preferred qualifications, capabilities, and skills Exposure to one or more general-purpose programming languages or automation scripting Exposure to Information Technology Infrastructure Library (ITIL) framework Experience working with cloud base technologies and knowledge of open source technologies and tools Knowledge of relevant businesses such as Margin and Collateral business, Trade Settlements, Cash & FX Experience working with scheduling tools like Autosys/Control-M Experience working in financial services industry supporting mission critical applications

Houston, TX Hybrid - Onsite Monday-Wednesday. Contract to Hire About the Role We are seeking a Software Support Analyst to join our IT Business Applications team. This role will focus on supporting key business applications, ensuring smooth operations and assisting with new projects across the business. You'll be part of a team responsible for 100+ applications, working to ease operational pain points and deliver reliable support. Key Responsibilities Provide day-to-day support for business applications Troubleshoot and resolve user issues efficiently Partner with IT and business stakeholders to support new initiatives Assist in streamlining processes and improving user experience Contribute to overall application stability and performance Qualifications Experience supporting business software and related applications Strong background in application support and IT business systems Excellent problem-solving and communication skills Ability to work in a hybrid environment and collaborate across teams

JobID: 210679229 JobSchedule: Full time JobShift: Day : Embark on a dynamic career in tech support, where your skills contribute to maintaining world-class technology solutions to ensure a seamless user experience. As a Technology Support I team member in the Commercial and Investment Bank organization, you will ensure the operational stability, availability, and performance of our production application flows. Be part of the team responsible for troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems, ensuring a seamless user experience. Job responsibilities * Troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery to support business operations * Identify and document basic issues and potential solutions for business and technology stakeholders * Supports the day-to-day maintenance with a focus on reducing toil or technical debt of the applications while maintaining a high degree of system availability * Monitors production activities/processes to ensure timely and effective reporting, tracking, follow-up, and communication of problems to internal and external clients, technical resources, and executives * Assist with developing monitoring systems and dashboards and automating manual work using Python/Java framework * Works with the change management process ensuring policies are enforced and adhered to and application integrity is maintained on production and DR environments * Documents issues and resolutions for future reference while maintaining existing documentation for application knowledge and infrastructure details * Participates in the Incident and problem management processes, being accountable for resolution, root cause analysis and technology and business reporting and communication * Identify, coordinate, and implement initiatives/projects and activities that create efficiencies and optimize technical processing * Build and maintain a programming development environment including source control, editors, testing and deployment technologies Required qualifications, capabilities, and skills * 1+ years of experience or equivalent expertise in troubleshooting, resolving, and maintaining information technology services * Familiarity with applications or infrastructure in a large-scale technology environment on-premises or in the public cloud * In-Depth knowledge deploying and maintain monitoring and logging tools * Proven experience analyzing and diagnosing complex problems, especially when information is incomplete or contradictory, and making effective decisions under time constraints * Proficient in at least one programming language such as Python * Experience managing Cloud/Unix/Linux environment * Hands-on experience in requirements analysis, design, development, testing, deployment, monitoring, and production support leveraging tools such as: GIT, JIRA, Geneos, Jenkins, Selenium, ServiceNow, Splunk, and DynaTrace * Experience with disaster recovery planning, testing, auditing, risk analysis, business resumption planning and contingency planning. * Proficient with relational database software development with SQL Server and/or Oracle Preferred qualifications, capabilities, and skills * Exposure to one or more general-purpose programming languages or automation scripting * Exposure to Information Technology Infrastructure Library (ITIL) framework * Experience working with cloud base technologies and knowledge of open source technologies and tools * Knowledge of relevant businesses such as Margin and Collateral business, Trade Settlements, Cash & FX * Experience working with scheduling tools like Autosys/Control-M * Experience working in financial services industry supporting mission critical applications

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in the Corporate Technology organization, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job responsibilities Analyzes and troubleshoots production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm Improves operational stability and availability through participation in problem management Assists in the escalation and communication of issues and solutions to the business and technology stakeholders Identifies trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure Executes small to medium projects independently with initial direction and eventually graduates to designing and delivering projects autonomy Leverages technology to solve business problems by writing high quality, maintainable, and robust code following best practices in software engineering Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root Recognizes the toil within your role and proactively works towards eliminating it through either systems engineering or updating application code Understands observability patterns and strives to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Ability to code in at least one programming language such as Shell or Python Proficient knowledge of maintaining a Cloud-base infrastructure Exposure to observability and monitoring tools and techniques Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Experience with Linux as an operating system, and application support Familiarity with site reliability concepts, principles, and practices Proficient knowledge of observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, and Splunk Familiarity with common networking technologies, and continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform Preferred qualifications, capabilities, and skills Proficient knowledge of financial services industry