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Support associate jobs in Enfield, CT

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  • Diagnostic Imaging Support Associate - CT Scan

    Hartford Hospital 4.8company rating

    Support associate job in Hartford, CT

    Shift Detail: 1130p - 730a 40 hours a week. With every other weekend. Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. Hartford Hospital is one of the largest and most respected teaching hospitals New England. We are a Level 1 Trauma Center that provides cutting edge treatment to its patients. This is made possible by being home to the largest robotic surgery center in the Northeast and the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. When hospitals cannot provide the advanced care, expertise and new treatment options their patients require, they turn to us. Job Summary: The Diagnostic Imaging Support Associate provides safe and appropriate basic patient care in order to assist in the delivery of care to patients supporting a safe and positive patient experience. Includes patient screening paperwork, assisting with patient transport, maintaining supplies, and providing general clerical assistance to patients and staff. May perform direct patient observation, reporting changes in patient condition to appropriate department staff. Job provides basic patient care and support to Diagnostic Imaging department while providing a unique opportunity to learn more about the modalities within Diagnostic Imaging to determine which modality is of most interest and potential for next step in career path within Diagnostic Imaging. Qualifications High school graduate or equivalent required. Previous clerical or patient care experience in a clinical setting preferred Basic Life Support (BLS) Maintains infection control policies related to patient care Works efficiently as a team member both within and across clinical settings to provide quality service through communication, cooperation and collaboration. We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment. As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
    $37k-54k yearly est. 5d ago
  • IT Alignment Coordinator

    The Lane Construction Corporation 3.9company rating

    Support associate job in Cheshire, CT

    Lane Construction is one of America's leading construction companies, specializing in large, complex civil infrastructure. For 135 years, it has contributed to the development of the country's transportation systems including the Interstate Highway System and a vast network of roads, bridges, airports, metros, and railways. Lane specializes in mobility, tunneling, and water resources to address sustainable development and climate change adaptation challenges. Integrated Job Description IT Alignment Coordinator Description: Mission Drive strategic alignment between information systems and business objectives, ensuring effective management of IT collaboration services. Define evolving architectures, standards, and roadmaps, driving integration, security, compliance, and the value of IT investments. Key Responsibilities Strategy & Architecture Definition of the target architecture (API-first, event-driven, data domains) Simplification of the application landscape and reduction of redundancies Design and maintenance of the strategy and roadmap of collaboration services (voice, video, messaging, etc.) Governance & Compliance Guidance management, reference architecture, and compliance checks Security oversight, privacy by design, GDPR, ISO and vendor risk Coordination with CISOs, DPOs and business stakeholders Collaboration Services Leadership of engineering and service management teams for collaboration tools Performance, availability, security, and SLA monitoring Interface with strategic partners and service providers Data & API Governance Definition of rules for data ownership, quality, API cataloging, versioning Promotion of reuse and updated documentation Innovation & Technological Evolution Research and adoption of emerging technologies to improve collaboration Recommendation of innovative solutions to support business goals Change & Communication Change management, IT committees, standards adoption (TOGAF, COBIT, ITIL4) Promotion of the culture of continuous improvement Measurable KPIs % of integrations compliant with standards Reduced point-to-point integrations and duplicate apps Reuse rate of components/APIs Time-to-market for new strategic integrations Coverage and updating of the API/Events catalog Audit results, GDPR/ISO compliance % on-time/on-budget projects; Realization of benefits vs business case Deliverables - First 90 Days Assessment As-Is: map of integrations, risks, technical debt Capability Map & Integration Principles Reference Architecture & Pattern (EDA, batch, data mesh) API & Data Governance Model Operating Model: roles, processes, responsibilities Vendor Scorecard & Contract Rationalization Plan Required Skills Technical/Methodological Enterprise & Integration Architecture (SOA, Microservices, EDA) API management, data governance, security Framework: TOGAF, COBIT, ITIL4, ISO 27001/20000 Managerial Leadership of complex programs Management of C-level stakeholders, suppliers, budgets Change management and effective communication Soft Skills Strategic vision, decision making, negotiation Clear communication and result orientation Applications ERP (SAP & JDE preference), engineering/project systems (Primavera, Autodesk, Unifier), EDMS (Aconex, Procore) Requirements Bachelor's degree in Computer Science/Engineering or equivalent 10+ years in IT, 5+ in governance/architecture/integration roles Fluent English Organizational Position Reports to: ICT Directorate / CEO (to be defined) Collaborate with: Enterprise/Domain Architects, CISO, DPO, PMO, Procurement, Finance Lane Construction offers a comprehensive benefits package with an excellent opportunity to grow and be part of one of the most respected names in the construction industry. Lane is an Equal Opportunity Employer.
    $50k-72k yearly est. 2d ago
  • Support Technician Tier 1

    Springfield College 4.0company rating

    Support associate job in Springfield, MA

    As in all Technology Solutions Center positions, the position should provide the best possible positive customer experiences while applying ITIL practices to every interaction supporting all customers and processes. This position takes on a high level of multi-tasking that includes leadership, project work, and task coordination. This position also manages our Apple device management system JAMF. Actual salaries will vary depending on multiple factors, including but not limited to degrees attained, experience, and other considerations permitted by law. Comprehensive compensation details, including any additional benefits, will be communicated upon finalization of the employment offer. Responsibilities Review and coordinate Ticket queue: - Review the job ticket queue and assign it to a technician that would best fit the request. When needed, provide the technician with the tools and documentation necessary for the ticket request, and be ready to answer any question the technician may have. You may also need to address some requests directly. - Plan and execute computer deployments according to the manager's approved deployment plan. During deployment, you must understand the end-user computing requirements built accordingly. - Provide troubleshooting and resolution for peripherals, including but not limited to printers, scanners, and projectors. Provided Service to the College Community: - Provided support locally and across all remote campuses or online Springfield College community. - Troubleshoot faculty, staff, and student devices and provide proper diagnostic. When the organization owns the device, the technician must request the part needed to fix the issue. Students, Faculty, and Staff use support platforms for troubleshooting and training. - Provide initial support and troubleshooting for classroom and lab technology, including but not limited to projection, doc cams, smart boards, instruction computers, and wireless. - Help user with password reset. Project and training the staff: - Perform tasks within project initiatives and under the direction of the designated project manager. - Support focus areas as requested by the manager in the interest of better serving customers (i.e., LMS point person). - Cross-train student workers and team members on tech topics (i.e., new hardware troubleshooting procedure) to improve processes and support. Document common issues and describe them in a non-technical language to understand technical and non-technical users. Analysis and Implementation Actions: - Support both Windows and Mac platforms and stay up-to-date on the latest update and features. - Project or Task requirements collection, including end-user requirements, and working with a project planner to define the specifications. - Small project or task implementation requires taking an existing project or task plan and implementing it to completion, including necessary documentation. Coordinate and Support Advance Technical Support: - Meet with faculty per appointment to review classroom technology usage. Get an understanding of their need and report back to your supervisor. - Train users on standard technology usage. Provide necessary resources and feedback. - Monitor and develop group policy and configuration profiles in JAMF for Mac OS and iOS devices, including virus and malware mitigation. Communications: - Work collaboratively with all members of IT to establish best practices and ensure complete solutions. - Communicate with manager regularly and provide status updates as requested. - Inform manager of significant issues including but not limited to parent phone calls, customer complaints, all outages, customer down-time - Identify significant complaints and send to manager. - Follow-through tasks to completion, unless directed otherwise and provide summary as requested by manager. - Communicate information regularly as needed with student workers and train them on new procedures to ensure student workers are sharing accurate information. Documentation: - Identify and request tools to improve job role. - Document and post procedures for repetitive tasks - Prepare for and contribute to team meetings and follow through on take-aways. - Ensure clear understanding of support priority order (ie: Major outages, Classroom outages, student access) - Contribute to the team positively through brainstorming, secondary support, and feedback at team meetings. - Ask questions of manager or teammates to improve knowledge-base and address issues. Research and Professional Development: * - Each day, we see numerous new scenarios in technology that need to be researched and resolved. This research is for improving support experiences and new troubleshooting techniques. You will document this research and share it with your fellow technicians. In some cases, you will research equipment and test them. Provide a review of the equipment, pointing out the pros, cons, and recommendations. In some cases, this review is sent to the vendor. Qualifications * Associate's or vocational/ technical school degree in Computer Science or related field required. * Bachelor's Degree in Computer Science or related field preferred. * Minimum of 1-3 years of experience required. * Intermediate proficiency in Microsoft and google suites. Knowledge, Skills & Abilities The technician will need a high level of computer knowledge and troubleshooting skills. They will also need excellent research and writing skills. You will also be required to work on multiple task simultaneously, mean that time management and organization is vital for this position.
    $68k-81k yearly est. 2d ago
  • QAD / Technical Specialist

    Performance System Development of New York 3.7company rating

    Support associate job in Hartford, CT

    Full-time Description Performance Systems Development (PSD) is seeking a QAD/Technical Specialist to conduct quality assurance on RESNET energy-efficiency ratings for residential buildings throughout the Northeast region. As a(n) QAD/Technical Specialist, you will: · Conduct quality assurance reviews of energy models, rating files, and supporting documentation for residential buildings. · Perform field inspections to verify compliance with RESNET and related program requirements. · Collaborate with HERS Raters, RFIs, and Modelers to resolve discrepancies and provide technical guidance. · Prepare detailed QA reports and maintain required documentation for RESNET, EPA, and DOE programs. · Support development of QA policies and procedures while staying current with industry standards and participating in training events. This position reports to the Sr. Manager of Energy Codes/Provider Services and plays a key role in helping PSD achieve its program goals, meet contract deliverables, and support client and regulatory requirements. About PSD Performance Systems Development is a national leader in building science and energy efficiency. Since our founding 25 years ago, we've grown to over 100 employees who are passionate about delivering creative and effective solutions that drive change in how buildings use energy. We focus on three core areas: 1. High-impact energy efficiency programs that improve building performance. 2. Workforce development and industry training to upskill professionals. 3. Innovative software solutions to manage and analyze energy efficiency data. Our work advances energy policies, supports contractors, and drives sustainability efforts across the industry. What You Bring · Certified RESNET Quality Assurance Designee (QAD)* Or HERS rater with 5-10 years of proven experience. · Proven experience in conducting quality assurance activities in the residential construction sector. · Familiarity with residential single-family and multifamily energy efficiency programs. · Expertise in ENERGY STAR and ZERH programs. · Strong knowledge of energy modeling software and rating protocols. Ekotrope or REM/Rate, familiarity with both is preferred but not required. · Excellent communication and interpersonal skills to collaborate effectively with internal and external clients. · Ability to work independently in a remote setting while maintaining productivity and meeting deadlines. · Willingness to travel approximately 40% within the northeast region. Additional Details Physical Demands: Frequent computer use requires periods of sitting and close audio-visual concentration, along with field-related activities such as driving to multiple locations, moving ladders, carrying and setting up equipment, standing for extended periods, and crawling in attics and crawlspaces. Work Environment: Office work performed in a collaborative environment with a high degree of independence. Travel Requirements: Willingness to travel approximately 40% within the northeast region. Compensation & Benefits Salary: Competitive, commensurate with education, qualifications, and experience. Benefits: Health Insurance, 401K savings plan, Life Insurance, Long-Term Disability Insurance, Flexible Spending Accounts, Paid Holidays, Unlimited Sick Leave, and a Paid Benefit Time program. How to Apply Interested candidates should apply directly. PSD is not accepting applications from recruiters, 3rd party agencies, or outsourcing firms. Learn more about us at ********************* Diversity & Inclusion PSD strives to create a diverse and inclusive workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status or any other status protected by law. Performance Systems Development is an Equal Opportunity Employer Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Salary Description $66,000-$75,000/year
    $66k-75k yearly 60d+ ago
  • Physician Support Associate | M-F 8a-4:30p

    Radiology Partners 4.3company rating

    Support associate job in Putnam, CT

    Radiology Partners is seeking a Physician Support Associate I (PSA-I) coordinates physician workflows for all Jefferson outpatient sites, supporting all Partner-Hospital physician workflows and performs various administrative tasks related to the efficiency of image reading. Organizes workflows to maximize Radiologist productivity and efficiency. WHO WE ARE AND WHAT WE DO Jefferson Radiology is a Radiology Partners practice, which is the largest and fastest growing on-site radiology practice in the US. We are an innovative practice focused on transforming how radiologists provide consistently exceptional services to hospitals, imaging centers, referring physicians and patients. With our state-of-the art clinical technology, specialized expertise, access to capital, and retention of top physician talent, Radiology Partners reliably exceeds the expectations of our clients, patients, and partners. We serve our clients with an operational focus, and, above all, a commitment to quality patient care. Our mission is To Transform Radiology. WHY RADIOLOGY PARTNERS * Competitive Benefits package - Eligibility starts the month after hire, with tiered options to choose from. * Compensation Reviews, Career Growth Opportunities * Generous PTO Plans and Paid Holidays * Proudly Certified as a Great Place to Work for Five Consecutive Years POSITION DUTIES AND RESPONSIBILITIES * Within a team environment, monitors work lists for exams performed in the Jefferson Radiology enterprise. Assigns STAT and subspecialty exams to appropriate Radiologist for timely reading. Monitors exams in order to assign coverage during lunch breaks for the Radiologist. Anticipates and ensures that when STAT exams are performed in the various Partner-Hospital departments the Radiologist reads the exam in a timely manner. Coordinates and works with all other PSA's to assign subspecialty reads. * Reviews Radiologists' daily work schedule at the beginning of the work day. Communicates and coordinates fluoroscopic exams, injection procedures, STATS and any meeting and conference calls so that it does not interfere with or disrupt the day. Proactively monitors the radiology exams scheduled and pending scheduling while working with the physician scheduling team to ensure appropriate enterprise-wide physician coverage. Works with the hospital scheduling team to schedule pending exams when appropriate physician coverage is already scheduled if appropriate. Consistently updates the Outlook calendar to reflect the current physician coverage and to ensure that there will be appropriate physician skill set on site to perform those procedures. * Ensures the quality assurance (QA) of all exams, including making available the information necessary for the radiologist to interpret the current study. Solicits necessary additional clinical information if needed from clinical staff. Ensures that all patient work sheets, requisitions, and prior exams/studies and reports are loaded into the information system and available, along with the proper clinical information for the Radiologist; locates any missing paperwork. * Triages and coordinates phone calls for the Radiologists. Ensures efficiency and timeliness when responding to outside inquiries. Handles incoming requests/issues in a way that avoids and minimizes interruptions to the Radiologists' workflow. Batch communicates non-urgent tasks and messages for the Radiologist to reduce interruptions during the shift. Places and receives phone calls to referring physicians and staff as necessary. * Maintains knowledge on multiple software applications and provides basic technical assistance to the Radiologists as needed. * Manages the "Out of Service Level Agreement" (SLA) and the "Unread" report. * Schedules and prepares consult reads, and second reads as appropriate. * Participates as a member of the Jefferson Radiology Team. Consistently demonstrates and promotes Jefferson Radiology Values. Acts as an ambassador of Jefferson Radiology to hospital staff, management, physicians and patients. * Ensures a professional attitude and appearance at all times. Consistently demonstrates flexibility and good judgment. Consults with co-workers and supervisor as necessary. * Adheres to all Jefferson Radiology policies and procedures, including Compliance, HIPAA, OSHA, and licensing and accreditation guidelines. Reviews policy and procedure manuals on an annual basis. DESIRED PROFESSIONAL SKILLS AND EXPERIENCE * High School diploma or equivalent and 1+ years of medical office experience, preferably in radiology, required. * Previous experience working directly with physician schedules or facilitating physician flow, preferred. * Other combinations of education and experience will be considered. * Must demonstrate knowledge of medical terminology and radiology specialties. * Must demonstrate ability to handle multiple demands in a calm and efficient manner and to communicate clearly and tactfully. * Must demonstrate a strong customer service orientation and a pleasant, professional manner. * Must demonstrate excellent organization skills and attention to detail, as well as strong computer skills, including Excel. COMPENSATION: The hourly range for this position is $18.00-$21.00. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. In addition to this range, Radiology Partners offers competitive total rewards packages, which include possible incentive and productivity programs, health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements). Radiology Partners is an equal opportunity employer. We believe in creating and celebrating a culture of belonging and are committed to creating an inclusive environment for all teammates. Based on current government regulations, COVID-19 vaccine and Booster may be mandated, offering medical or religious exemptions upon request. All applicable COVID-19 mandates will be identified and discussed during the interview process. CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History. Radiology Partners participates in E-verify. Beware of Fraudulent Messages: Radiology Partners will never request payment, banking or other financial information in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in "@radpartners.com." If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please email ********************** to notify our team.
    $18-21 hourly 45d ago
  • General Support Associate - Operating Room/FT/ 40 hours/evenings

    Bristol Hospital Group 4.6company rating

    Support associate job in Bristol, CT

    Job Details BHI Bristol Hospital Main Campus - Bristol, CT Full Time High School AnyDescription At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Health your choice. Job Summary: Performs a wide variety of duties within the OR and the Perioperative patient care setting. Activities include cleaning, disinfecting, and sometimes transporting of patients, lab samples, beds and other related material. Responds to customer requests that commensurate with the position. Hours: M - F 3pm - 12 am with rotating on call and holidays Essential Job Functions and Responsibilities: Performs support duties: Cleans and disinfects Operating Rooms as assigned according to established procedures. Empties full soiled linen bags, replaces them with clean bags Makes unoccupied beds. Stocks clean patient linen in patient rooms. Stocks floor with bathroom supplies to established par levels, Ensures that cleaning chemicals and equipment are appropriately stocked for assigned work areas. Cleans and disinfects assigned areas Cleans and disinfects isolation rooms in assigned areas according to established procedures. Cleans and disinfects offices, exam rooms, public and private lavatories, lounges, utility rooms and other assigned areas such as halls, stairways, elevators, floors, furniture, windows and doors according to established procedures. Cleans and disinfects hospital equipment as assigned, according to established procedures. Identifies and completes discharge cleaning and bed/stretcher making in assigned areas according to the hospital's discharge procedure. The employee also completes emergency discharge cleaning and bed making as required. Operates or uses various types of equipment according to established procedure in the completion of floor care and cleaning projects. Equipment includes mops, & vacuums. Removes trash, hazardous materials and medical waste. Empties trash, replaces liner and disinfects waste receptacles including medical waste in assigned areas according to established procedures and delivers to holding area for final disposal by a contracted service. . Cleans hazardous material spills as assigned according to established procedures. Performs safety related duties: Detects and reports defective materials, equipment and items which could present an unsafe condition to the appropriate supervisor. Follows all rules and regulations related to the handling of medical and hazardous waste, including the wearing of proper PPE. Mixes chemicals properly and uses in a manner consistent with manufacturers instructions. Follows all rules and regulations related to Universal Precautions and other rules of safety. Lifts and transports equipment and furniture to various areas of the hospital. Sets up and breaks down furniture from various meetings and delivers and removes various items needed for the meeting such as televisions, VCRs, projectors, easels. Completes prepared forms to report specific tasks accomplished, such as moving equipment. Demonstrates dependability: Employee maintains proper levels of attendance and punctuality. Employee follows verbal and written directions. Seeks direction for and maintains responsibility for own development. Attends mandatory in-service education and maintains standards for competencies annually. Attends all GSA update training and hazardous material training annually and passes the tests associated with such training. Day shift 10a-630p Monday -Friday with on-call weekday;weekend, and holiday responsibility. Qualifications Educational / Minimum Requirements: High School Diploma or GED is desired but not necessary. 1+ years of experience performing housekeeping duties in a medical or clinical setting is preferred State/Federal Mandated Licensure or Certification Requirements: None Bristol Hospital Mandated Educational Requirements: General orientation at time of hire. Fire/Safety/Infection Control annually. Other programs as mandated by Hospital. Special Requirements: Good interpersonal skills to interact favorably with patients, visitors and co-workers. Ability to work as part of a team. Physical Requirements: May be required to lift up to waist level, on occasion in excess of 50 pounds, with free range of body motion so that tasks which require walking, bending, stooping, kneeling, and twisting can be completed. Prolonged periods of standing and walking for three or more hours at a time are required. Visual acuity corrected to normal. Hearing corrected to normal. Has the ability to verbalize so that the average person can comprehend. Work Environment: Normal patient care environment. Employee is exposed to indoor and some outdoor temperatures, patient fluids and waste, wetness, dirt, odors and chemicals. The employee also needs to be able to move equipment throughout the hospital. Rapid pace and variable environment. Cognitive Requirements: Has the ability to read and comprehend a manufacturer's label. Has the ability to read, comprehend and execute written instructions in English. Has the ability to understand and execute oral instructions. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Bristol Health is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at Bristol Health are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other non-merit factor. Bristol Health will not tolerate discrimination or harassment based on any of these characteristics.
    $38k-68k yearly est. 60d+ ago
  • SALES & SERVICE SUPPORT SPECIALIST (CSR BACKUP)

    Clean Climate HVAC

    Support associate job in Broad Brook, CT

    Job DescriptionSalary: competitive The CSR Sales & Service Support Specialist plays a critical role in supporting day-to-day business operations at Clean Climate HVAC. This hybrid position bridges the gap between sales, service and customer service by ensuring smooth project flow, assisting with scheduling and dispatch, and providing CSR coverage for the office. The ideal candidate is detail-oriented, adaptable, and thrives in a fast-paced HVAC environment. Key Responsibilities Sales Support Assist sales team with proposal preparation, estimates, and documentation in ServiceTitan. Follow up with customers on pending quotes and maintain communication through the sales cycle. Track sold jobs and ensure projects are properly created and handed off to operations. Service Management Support Help manage install projects and service jobs in ServiceTitan. Support scheduling of crews, coordinating equipment requisitions, and monitoring project timelines. Maintain communication with field technicians to ensure job readiness. Assist in job costing, reporting, and reviewing project progress. CSR Backup Provide coverage for incoming calls, emails, and chat when CSR team is unavailable or overflow occurs. Assist customers with scheduling, billing inquiries, and service updates. Document customer interactions and follow up as necessary. --- Qualifications HVAC, construction, or service industry experience Strong communication and organizational skills. Experience with Service Titan (or similar FSM software) preferred. Ability to multitask and adapt between sales, service, and CSR responsibilities. Customer-first mindset with problem-solving skills. --- Core Competencies Team-oriented with a jump in where needed mentality. Strong attention to detail and follow-through. Ability to balance customer service with operational priorities. Comfortable working with both office staff and field technicians. --- Position Benefits Competitive pay with growth opportunities. Cross-training in sales, operations, and customer service. Opportunity to develop into a leadership track role (Service Manager or Sales Coordinator). Health benefits, PTO, and company perks.
    $46k-88k yearly est. 1d ago
  • Support and Stabilization Services - Youth Support Specialist

    Open Sky Community Services 4.3company rating

    Support associate job in Worcester, MA

    Salary USD $25.00/Hr. Description and Responsibilities Open Sky's Support & Stabilization Services provide an array of services to support youth up to the age of 22 years and families that may be experiencing emotional and/or behavioral challenges. Services provided include groups, therapeutic services to help children remain in their home, preparation support for children reunifying with family, permanency support, skill building, increasing social connections, and providing families with community resources to meet basic needs. The goal of the program is to provide families with access to services that are tailored to their individualized strengths and needs which gives youth the greatest chance for safety, permanency, and well-being. The Youth Support Specialist will be responsible for helping individuals develop the skills needed for self-management, including crisis and prevention planning, social skill enhancement, daily living skill education, stress management, education about mental illness and symptoms and self-reinforcement and contingency management while monitoring their progress toward achieving identified goals. Other Key Responsibilities: Assist individuals in identifying individual strengths and interests. Maintain files, documentation and meet deadlines for S&S Services and Rehab Option and all other licensing guidelines Transport individuals in a safe manner in matters related to service delivery Assist in providing continuity of service delivery to youth as needed Qualifications Bachelor's degree in social services or related field required or five years of experience working with youth and families required. Valid driver's license, acceptable driving history and reliable transportation, required. Bilingual candidates and those with lived experience highly preferred. Reliability, willingness to learn, and being open to new opportunities. About Us At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life. Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity, and justice for ALL. At Open Sky, you'll join over 1,300 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond. As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives. Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility and begin your career with Open Sky today! Benefits of Working for Open Sky Include: Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities Generous paid time off plan - you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays. Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!) We pay for your higher education! Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications. Medical, Dental and Vision Insurance with Prescription Plan 403b Retirement Plan with Employer Match Life Insurance (100% Employer-Paid) Eligible employer for the Public Student Loan Forgiveness Program And more! Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran, or disabled Veteran status.
    $25 hourly Auto-Apply 60d+ ago
  • Systems Support Specialist

    The Technology Group 4.0company rating

    Support associate job in Hartford, CT

    The Technology Group, LLC (**************************** a rapidly growing technology consulting firm that sets the standard for excellence in quality, service, and professionalism. Our teams of highly skilled specialist to support mid-sized clients, in the greater Hartford and New Haven services markets. Our clients have a mission critical need for technology. Our specialist manage their own schedule giving them flexibility to have work-life balance. Candidates selected for the position will be given training and have the opportunity to learn and work with a wide range of technologies. If you think that this may be a good fit for you, please review the qualifications listed below. Job Description Key Responsibilities Demonstrates ownership and responsibility for timely completion of all work assignments. Demonstrates strong desktop and user support. Makes progress toward certifications. Proactively manages maintenance visits. Communicates all tasks and information quickly and efficiently with the primary engineer. Works independently and shows initiative. Projects confidence to clients. Stays current on technology. Qualifications Education and Experience Associate degree in Computer Networking from an accredited college or university and/or equivalent years of experience. One to two years minimum experience working in related area in a network environment. Certification requirement: MCTS in Windows 7, Configuration; Comp TIA A+ CompTIA network+ preferred The Technology Group offers a very competitive, subsidized benefit package, including medical and dental coverage. Other benefits paid entirely by the company include LTD, STD and Life Insurance. The company also offers a 401 (k) Plan which typically includes a discretionary match. Plus, our company offers a very generous Paid Time-Off policy. Our firm pays to stay connected by providing Smartphones to all engineers with a paid service plan. You will have exposure to state-of the-art technology. We offer subsidized parking, and other perks, too, but what attracts and retains most Technology Group engineers is our work environment. Employees on our team work hard, support each other, are given opportunities to grow, and are generously compensated for their individual and team contributions. Qualified, interested candidates should send salary history along with cover letter and resume to: Kathie McCarthy, Director of Human Resources, The Technology Group, LLC: [Click Here to Email Your Resumé] Additional Information Travel is limited mostly to Connecticut. The Technology Group offers a very competitive, subsidized benefit package, including medical and dental coverage. Other benefits paid entirely by the company include LTD, STD and Life Insurance. The company also offers a 401 (k) Plan which typically includes a discretionary match. Plus, our company offers a very generous Paid Time-Off policy. Employees start off with 3 weeks annually! Our firm pays to stay connected by providing Smartphones to all engineers with a paid service plan. You will have exposure to state-of the-art technology. We offer free parking, and other perks, too, but what attracts and retains most Technology Group engineers is our work environment. Employees on our team work hard, support each other, are given opportunities to grow, and are generously compensated for their individual and team contributions.
    $54k-78k yearly est. 16h ago
  • Protective Services Support Specialist, Bilingual English/Spanish

    Gsssi

    Support associate job in Springfield, MA

    35 hours/week NOT Remote Responsible for assisting older at-risk adults within the Protective Services department, and Anchor program and has the ability to receive screened-out referrals pertaining to housing and provide case assistance to the Protective Services Workers with collateral calls in order to appropriately determine/ assess risk. Appropriately use documentation systems such as; APS and Form Site in order to appropriately document all contact with collaterals, intake assessments, and enter case progress notes. Receive referrals pertaining to housing and request for case assistance in order to minimize case backlog and appropriately assess risk in a timely manner. Completes collateral calls for active investigations and housing intakes to be completed within 48 hours in order to appropriately allow time for review of the following records; APS and Form Site. For further information regarding appropriate referrals regarding housing please refer to the Housing Specialist Policy found in the S drive. Adhere to supervision requirements in accordance with GSSSI Policy, request additional guidance/directives with complex situations, and notify the overseeing PSS of completion of collateral calls in order to ensure appropriate case assignment is taking place. Appropriately track in an Excel spreadsheet case assistance provided for each assigned case, completion dates of collaterals calls, and debrief their direct PSS so they are prepared to debrief the Interdisciplinary team. Provide a monthly Excel spreadsheet to the overseeing Protective Services Supervisor and Protective Services Director. Requires English/Spanish fluency Public Service Loan Forgiveness (PSLF) If you are employed by a not-for-profit organization such as GSSSI, you may be eligible for the PSLF Program for student loans. Travel reimbursement is $0.70 per mile
    $40k-76k yearly est. 60d+ ago
  • Service Support Specialist

    Unlimited Service Group 4.3company rating

    Support associate job in Windsor, CT

    at A-Tech Commercial Parts and Service Windsor, CTService Support Specialist Position OverviewAre you an organized multitasker who loves keeping things running smoothly? We're looking for a Service Support Specialist to be the backbone of our branch operations. In this full-time, in-person role, you'll support multiple departments, ensure customer satisfaction, and help our team deliver exceptional service every day.Key ResponsibilitiesOperations Support Answer phones, assist dispatch, and create work orders Maintain accurate billing notes and input new equipment data Administrative Coordination Prepare and process customer, third-party, and manufacturer billing Perform clerical duties, including scanning, filing, and handling daily mail Customer Relations Resolve customer inquiries or issues promptly and professionally Build and maintain strong relationships with customers and internal teams Assist with estimate preparation and general service documentation Team Collaboration Support the Branch Manager with new or evolving initiatives Contribute to a positive, collaborative office environment Qualifications Previous billing and/or customer service experience Strong attention to detail and excellent organizational skills Proficiency in Microsoft Office Suite (Excel, Word, Outlook) Ability to prioritize and manage multiple projects effectively Self-motivated, adaptable, and capable of thriving in a fast-paced setting Strong written and verbal communication and problem-solving skills Team-oriented with the ability to work independently when needed Completion of a successful background check and drug screen is required. Must be at least 18 years of age. Physical Requirements Primarily office-based role Occasional light lifting (office supplies, equipment, boxes) Combination of sitting, standing, and walking throughout the day Comfortable using computers and general office equipment Compensation & Benefits Pay: up to $25/hour (based on experience) Insurance: Medical, dental, vision, life, and disability coverage Retirement: 401(k) program with company match Paid Time Off: Vacation, sick time, and generous time-away programs Perks: Casual work environment Employee assistance and recognition programs Team-building and employee relations events Competitive compensation and opportunities for growth About A-Tech Service A-Tech Commercial Parts & Service has been a recognized leader in the commercial food equipment repair business in CT and Western MA for over 30 years. Our technicians meet customers' expectations by providing world-class repair, preventive maintenance, and manufacturer warranty service in restaurants, schools, hotels, hospitals, nursing homes, and other hospitality businesses. Let us know if you want to be part of our team! To learn more, please visit us at: *************************
    $25 hourly Auto-Apply 8d ago
  • Client Support Associate

    CCT 3.7company rating

    Support associate job in Springfield, MA

    Benefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Compensation: $7.00 - $18.00 per hour Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
    $7-18 hourly Auto-Apply 60d+ ago
  • Temporary Support Associate

    Tapestry, Inc. 4.7company rating

    Support associate job in Farmington, CT

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. The Temporary Associate role is part of the store's overall success and efficiency during a high-volume period and supports our brand commitment to provide products to our customers. Our peak season is when we see the most amount of Coach customers and we are looking for passionate brand ambassadors to add to our store teams! Among other things, individuals in this role will: * Engage customers using the Coach Experience Service expectation and selling behaviors * Interact genuinely and naturally with the customer * Maintain accuracy when operating POS and adhere to Coach cash handling policy * Ensure accurate email/name and data capture where permitted by law * Ensure proper phone etiquette is upheld when answering store calls * Drive conversion through client engagement and omni selling techniques * Support back of house tasks as needed. * Represent Coach brand appropriately * Basic computer skills* * Ability to execute at a fast pace * Attention to detail and accuracy * Able to climb, bend and kneel * Able to meet Coach Availability and Scheduling Expectations, including working a flexible schedule including nights, weekends, and holidays * Must be available to work October 15 through January 1 Our Competencies for All Employees * Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Coach at ************** Work Setup BASE PAY RANGE $15.00 TO $17.00 Hourly General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation. Req ID: 123327
    $15-17 hourly 60d+ ago
  • DGCE Clerical Support (Part-time, Non-Benefited) 1 Position - Worcester State University

    Worcester State University 3.7company rating

    Support associate job in Worcester, MA

    WORCESTER STATE UNIVERSITY is a liberal arts and sciences university with a long tradition of academic excellence dating back to 1874, as well as an Affirmative Action/Equal Opportunity Employer that seeks to reflect the diversity of its community. Our workforce is dedicated to academic quality, student-centered programming, engaged citizenship, open exchanges of ideas, diversity and inclusiveness, and civility and integrity. We are looking for job applicants who share these values and commitment to our students. Worcester State is centrally located in Massachusetts, about an hour's drive from Boston, Springfield, and Providence, Rhode Island. Our 58-acre campus is nestled in the residential northwest side of Worcester--the second largest city in New England and home to 37,000 college students at more than a dozen colleges and universities. Over 6,000 of those students attend Worcester State--approximately 5,300 are undergraduates and 1,000 are graduate students. Learn more about us at worcester.edu/about . Job Description: TITLE: Clerical Support DEPARTMENT : DGCE SUPERVISOR : Associate Dean of Online, Graduate and Continuing Education SCHEDULE: 15-18 hours a week, fully in-person (primarily 11:00am - 2:00pm, but schedule may be negotiable) General Statement of Duties: This position supports the DGCE front desk in serving students, faculty, parents and staff at the University. It involves in-person and phone customer service as well as the registration of students into courses and providing information about our program and division. This position will also provide support for dual enrollment/ early college programs including registration, roster management and other duties as assigned. Responsibilities: Provides general office assistance for the Division of Graduate and Continuing Education which may include, but not be limited to: answering phone calls, composing emails/correspondence, registering students into classes, assisting faculty with contracts, ordering materials/supplies, maintaining databases, and managing inquiries. Provides outstanding customer service to current and prospective students and faculty. Assists with planning and coordinating ceremonies and events. Monitors DGCE general email. Performs other duties as assigned by the Associate Dean of Online, Graduate and Continuing Education Demonstrates civility and professional, customer-service oriented behavior, worthy of emulation by other staff and students. Performs other duties as assigned. Requirements: Required Qualifications: At least 2-3 years of full-time or equivalent part-time administrative experience Detail-oriented and organized with attention to accuracy Strong communication skills, both oral and written Ability to work effectively with a wide variety of individuals and groups Proficient in Microsoft Word and Excel Ability to perform duties above with or without reasonable accommodation Ability to work independently and as a member of a team Preferred Qualifications: Previous work experience in higher education strongly preferred Experience with higher education student information systems Experience with Google Workspace products, including Gmail and Google Drive Additional Information: Worcester State University is an Affirmative Action/Equal Opportunity Employer which seeks to reflect the diversity of its community. This is a part-time, non-benefited, hourly position. Hourly rate: $20/ hour Application Instructions: Applicants must apply online at worcester.interviewexchange.com. A representative from the department will contact individuals for interviews.
    $20 hourly 10d ago
  • Metrology, QC & Production Support Technician

    Bausch + Stroebel

    Support associate job in North Branford, CT

    Are you looking for a new and exciting opportunity to use your production support skills in a successful and growing company? If you have a desire to work in an energetic, collaborative environment and you are looking for long term growth then check out this opportunity at Bausch + Stroebel Machine Company, Inc.! Bausch + Stroebel's Policy and Goals: to provide the best technical and economical answers to the challenges presented by the world market. With this clearly defined company goal in mind, we design, build and sell packaging and production systems for the pharmaceutical, cosmetic and allied industries. From modest beginnings 50 years ago - with only 4 people - Bausch + Stroebel has developed into an international enterprise. It is now one of the leading manufacturers in pharmaceutical packaging. Serving a global market In step with the increasing globalization of the pharmaceutical industry resulting, among other things, from the mergers of major manufacturers, Bausch + Stroebel puts great emphasis on the international market. The development of a market-oriented, worldwide group of companies has brought Bausch + Stroebel increased market presence, proximity to its customers and faster communication between customers and staff. Representatives and agents serving our local market areas are active on every continent on our behalf. Position Overview The role of the Metrology, QC & Production Support Technician is to perform inspections, check incoming materials, in-house manufactured parts, externally produced parts, and components. Core duties and responsibilities include the following. Perform quality inspections (dimensional and visual) by using precision measuring instruments, including micrometers and calipers, fixtures, and gauges. Initiate rework or rejection of the part if required. Accurately document the results of the inspections. Generate spreadsheets for data collection. Laser, etch, or pin stamp numbers on a part. Monitor and coordinate critical equipment and instrumentation to ensure proper operation and calibration. Maintain all controlled document files and test records in a timely and accurate manner. Evaluate problems and make initial recommendations for possible corrective action to the supervisor. Typically performs routine assignments supporting production (material selection and cutting according to work orders). Loads and unloads materials onto or from pallets, trays, racks, and shelves as required. Transports materials from storage or point of use work areas. Maintain acceptable housekeeping standards to keep production work areas clean and ensure that all tools, materials, and supplies are returned to their designated locations as soon as the task is finished. Must wear proper safety equipment and comply with company safety rules at all times. Other warehouse/shop duties as assigned (back-up for shipping & receiving, various facilities-related projects, assist with maintaining company car fleet, etc.). Qualifications Positive attitude and striving to improve/learn new things every day. Regular, consistent, and punctual attendance is required. Knowledge of Metrology, QC, and Calibration techniques. Know when and how to ask for assistance to ensure understanding of projects and tasks. Able to accept direction from others. Accepts routine change in the job and department. Ability to anticipate the needs of the shop. Possesses good written and verbal communication skills. Demonstrates accuracy and thoroughness. Demonstrates persistence, good judgment, strong decision making, problem-solving, and critical thinking skills, and overcoming obstacles. Uses good time management Ability to read and interpret drawings Proficient using a PC in a Windows environment with knowledge of Microsoft Office, in particular, Microsoft Excel. Education and/or Experience High school diploma from a vocational-technical high school, GED, completion of an apprenticeship program or community college certificate program. 2+ years of experience in a manufacturing environment as a quality inspector. Quality system awareness. Experience with the properties of common metals and plastics used in manufacturing. Knowledge of ISO 9001:2015 is required. LANGUAGE SKILLS: Ability to fluently read and write English, comprehend and follow verbal and written instructions MATHEMATICAL SKILLS: Intermediate to advanced shop math. Knowledge of the metric system is a plus. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Warehouse manufacturing environment. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Additional Information Hours: M-F, 7:00 am - 12:00 pm and 12:30 pm - 3:30 pm - Overtime possible Benefits: We offer medical and dental plans (company pays 83% of the premium for employees and eligible dependents); company-paid short term and long term disability plans, company-paid life insurance and AD&D plans; voluntary vision plan; voluntary life and dependent life plans at discounted group rates; a 401(k) plan with a 4% safe harbor company match, company paid holidays and generous paid time off plan (starting with 18 PTO days per year and increasing accrual rate every 2 1/2 years). Home Office / Travel: This position is located in Branford, CT. If you meet the qualifications and feel this position is a good match to your skills and interests please send your resume and a cover letter including your hourly rate requirement. Bausch + Stroebel's US Headquarters is located in Branford, CT *********************** Bausch + Stroebel is an Equal Opportunity Employer
    $54k-92k yearly est. 17h ago
  • Individual Support

    Guardian Angel Senior Services 3.7company rating

    Support associate job in Worcester, MA

    Our Mission: Is to provide home care service with love; to enhance the quality of living through our attentive yet subtle style of care; to maintain their dignity and their independence while serving their needs with honor and integrity. After all, it is their home! The ISCH staff will provide Individual Support to Massachusetts Waiver Contracted Individuals - regular or intermittent services designed to develop, maintain, and/or maximize the participant's independent functioning in self-care, physical and emotional growth, socialization, communication, and vocational skills, to achieve objectives of improved health and welfare and to the support the ability of the participant to establish and maintain a residence and live in the community. Responsibilities: The ISCH Worker accepts responsibility for his/her own actions and: To empower individuals to make an informed contribution to any decision about their education, health and care provision to enable them to achieve better outcomes To assist in the development of information concerning care plans. To work with and encourage partnership working between individuals and the community. To work closely with the Interdisciplinary team involved in an individual's care. To provide resources to assist the individual in maintaining safety and independent in the community. To assist with training and supervision of caregivers and PCAs. To undertake home visits and document activity. To carry out clerical and administrative duties in accordance with the requirements of the service Provides necessary information on their own health status and experience. Accepts only assignments for which qualified. Attends agency orientation, in-service education programs and staff meetings as required. Practices safety and competency within the job description. Communicates with the agency about problems and concerns. Complies with State/Federal regulatory acts and agency policies. Communicates with office staff regarding all scheduling of services to clients. Completes required documentation accurately and on a timely basis. Respects and maintains client confidentiality at all times. Reports concerns of client abuse or neglect. Refrains from discussing personal problems, concerns, or opinions with client, or client representatives. Establishes and maintains a therapeutic relationship with client. Maintain access to an email account in order to receive client updates, schedule changes, company updates and highlights. Maintain a clean, insured vehicle that has had manufacturer's recommended scheduled services and transports client as appropriate. To work within the aims and objectives of the goals set in the individual service plan To be familiar and work within the policies and procedures of the service To undertake further training appropriate to the role and responsibilities as required To work flexibly to meet the occasional requirements to work outside normal hours Maintain confidentiality of sensitive information Utilize effective time management techniques to ensure tasks are prioritized, and agreed deadlines are met. Attend all relevant supervision and meetings To undertake other duties commensurate with this post Qualifications: Minimum of a BA in a Human Service-related field preferred. Have an ability to research and identify other sources of information, advice, guidance and support Have good IT skills, including managing websites and knowledge of all forms of social/media communications Have good listening and communication skill Be able to produce statistics and written reports as required Be able to travel around the borough independently, preferably by car Be flexible around working hours and be prepared to work some evenings or weekends as reasonably required by this role Be impartial and non-judgmental Have knowledge of the community support system in the Greater Boston area. Committed to the rights of seniors and disabled people to live dignified lives. Is flexible, sensitive to the needs of others, reliable, and able to cope with emergencies. Prior home care experience helpful. Benefits: Paid time off 401(k) matching Flexible schedule Daily Pay Options Employee discounts Sign on/Referral Bonus Professional development assistance Medical Preventative Insurance (30+hrs average) AFLAC Insurance Mileage/travel time reimbursement between clients. Please submit Resume for Consideration! Guardian Angel Senior Services is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information.
    $28k-32k yearly est. Auto-Apply 60d+ ago
  • Service Desk Support Specialist I

    H2 Performance Consulting

    Support associate job in Washington, MA

    H2 Performance Consulting is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Additionally, as mandated under Executive order 12989, H2 is required to verify employment eligibility of selected candidates through the Department of Labor's - E-Verify. H2 Performance Consulting (H2) is seeking a Service Desk Support Specialist to provide support to the Administration and Resource Management Division (ARI) within Headquarters Marine Corps (HQMC). The Service Desk Support Specialist will provide Tier 1 Service Desk Support for all applications supported by HQMC ARI. The Service Desk Support Specialist responsibilities will include: * Answering phones and entering initial ticket information. * Helping to resolve simple issues. * Providing password resets and account unlocks as needed * Providing basic troubleshooting and problem resolution for supported applications * Providing ticket escalation to Tier 2 technical support technicians. * Tracking and submitting reports and metrics, and trend analysis to support innovations or recommended changes and updates to policies or training. * Develop a FAQs and Knowledge Base (KB) documenting basic issues providing guidelines for routine troubleshooting and assisting in the education of end users. Required Education: * High School or equivalent diploma. Required Qualifications: * Three (3) years' IT related experience * Two (2) year's experience in Service Desk Tier 1 Support * CompTIA Security+ CE * Experience with Remedy Helpdesk systems Desired Qualifications: * Experience with SharePoint Requests for Services (RFS) application. Clearance Qualifications: * Must have a DoD Final Secret Security Clearance Qualified candidates may submit their resume to the career section of our company website at ******************** All resumes will be reviewed within 5 business days and those candidates we wish to further in the application process will be contacted via email/phone to schedule initial phone screens.
    $43k-63k yearly est. 60d+ ago
  • Home Visiting Support Specialist - Spanish/English

    Clarendon Early Education Services, Inc. 3.2company rating

    Support associate job in Millbury, MA

    Job DescriptionSalary: $23.00 - $25.00 CLARENDON EARLY EDUCATION SERVICES, INC. FAMILY CHILD CARE HOME VISITING SUPPORT SPECIALIST BI-LINGUAL (SPANISH/ENGLISH) Clarendon is seeking a dependable, motivated individual with exceptional people skills to conduct support visits to a diverse group of Family Child Care Educators. The Home Visiting Support Specialist will conduct home visits to licensed Family Child Care Educators. She/he will provide support in the areas of family childcare business administration, professional development & continuous quality improvement, Department of Early Education and Care (DEEC) regulatory and policy compliance, health and safety of young children, and program accountability. Job Duties: Conduct monthly business, technical assistance, coaching and mentoring support visits to Family Child Care Educators Facilitate childcare referrals, enrollment, ongoing family supports and connections to community resources Provide technical assistance with Family Child Care policy and regulations, curriculum and childrens assessments and progress reporting Maintain knowledge of current Family Child Care regulations through ongoing staff meetings and trainings Assist Training Director with professional development and work directly with educators on continuous quality improvement and program planning (some nights and weekends required) Represent the agency in community outreach activities to build connections that benefit families All other duties as assigned Qualifications: Minimum of Child Development Accreditation (CDA) or MA Department of Early Education & Care teaching certification in any of the following categories: Infant/Toddler, Preschool or Director I or II. Candidates with a degree in Early Childhood Education/Human Services or related field will be strongly considered Fluent bi-lingual Spanish/English oral and written skills Strong organizational and communication skills Ability to work individually and as a team-player Strong interpersonal skills and experience working with a culturally diverse clientele a plus Knowledge and application of MA Department of Early Education and Care Family Child Care regulations a plus Computer proficiency in Microsoft Office, Zoom and Teams Must have a valid drivers license and a reliable vehicle Benefits include: 16 paid holidays 8 sick/personal days 2 weeks of Earned time-off Health, dental and 401K benefits Salary is commensurate with experience and qualifications
    $23-25 hourly 6d ago
  • Service Support Specialist

    Unlimited Service Group 4.3company rating

    Support associate job in Windsor, CT

    Windsor, CT Service Support Specialist Are you an organized multitasker who loves keeping things running smoothly? We're looking for a Service Support Specialist to be the backbone of our branch operations. In this full-time, in-person role, you'll support multiple departments, ensure customer satisfaction, and help our team deliver exceptional service every day. Key Responsibilities Operations Support * Answer phones, assist dispatch, and create work orders * Maintain accurate billing notes and input new equipment data Administrative Coordination * Prepare and process customer, third-party, and manufacturer billing * Perform clerical duties, including scanning, filing, and handling daily mail Customer Relations * Resolve customer inquiries or issues promptly and professionally * Build and maintain strong relationships with customers and internal teams * Assist with estimate preparation and general service documentation Team Collaboration * Support the Branch Manager with new or evolving initiatives * Contribute to a positive, collaborative office environment Qualifications * Previous billing and/or customer service experience * Strong attention to detail and excellent organizational skills * Proficiency in Microsoft Office Suite (Excel, Word, Outlook) * Ability to prioritize and manage multiple projects effectively * Self-motivated, adaptable, and capable of thriving in a fast-paced setting * Strong written and verbal communication and problem-solving skills * Team-oriented with the ability to work independently when needed * Completion of a successful background check and drug screen is required. * Must be at least 18 years of age. Physical Requirements * Primarily office-based role * Occasional light lifting (office supplies, equipment, boxes) * Combination of sitting, standing, and walking throughout the day * Comfortable using computers and general office equipment Compensation & Benefits * Pay: up to $25/hour (based on experience) * Insurance: Medical, dental, vision, life, and disability coverage * Retirement: 401(k) program with company match * Paid Time Off: Vacation, sick time, and generous time-away programs Perks: * Casual work environment * Employee assistance and recognition programs * Team-building and employee relations events * Competitive compensation and opportunities for growth About A-Tech Service A-Tech Commercial Parts & Service has been a recognized leader in the commercial food equipment repair business in CT and Western MA for over 30 years. Our technicians meet customers' expectations by providing world-class repair, preventive maintenance, and manufacturer warranty service in restaurants, schools, hotels, hospitals, nursing homes, and other hospitality businesses. Let us know if you want to be part of our team! To learn more, please visit us at: *************************
    $25 hourly Auto-Apply 10d ago
  • Metrology, QC & Production Support Technician

    Bausch+Stroebel

    Support associate job in North Branford, CT

    Are you looking for a new and exciting opportunity to use your production support skills in a successful and growing company? If you have a desire to work in an energetic, collaborative environment and you are looking for long term growth then check out this opportunity at Bausch + Stroebel Machine Company, Inc.! Bausch + Stroebel's Policy and Goals: to provide the best technical and economical answers to the challenges presented by the world market. With this clearly defined company goal in mind, we design, build and sell packaging and production systems for the pharmaceutical, cosmetic and allied industries. From modest beginnings 50 years ago - with only 4 people - Bausch + Stroebel has developed into an international enterprise. It is now one of the leading manufacturers in pharmaceutical packaging. Serving a global market In step with the increasing globalization of the pharmaceutical industry resulting, among other things, from the mergers of major manufacturers, Bausch + Stroebel puts great emphasis on the international market. The development of a market-oriented, worldwide group of companies has brought Bausch + Stroebel increased market presence, proximity to its customers and faster communication between customers and staff. Representatives and agents serving our local market areas are active on every continent on our behalf. Position Overview The role of the Metrology, QC & Production Support Technician is to perform inspections, check incoming materials, in-house manufactured parts, externally produced parts, and components. Core duties and responsibilities include the following. Perform quality inspections (dimensional and visual) by using precision measuring instruments, including micrometers and calipers, fixtures, and gauges. Initiate rework or rejection of the part if required. Accurately document the results of the inspections. Generate spreadsheets for data collection. Laser, etch, or pin stamp numbers on a part. Monitor and coordinate critical equipment and instrumentation to ensure proper operation and calibration. Maintain all controlled document files and test records in a timely and accurate manner. Evaluate problems and make initial recommendations for possible corrective action to the supervisor. Typically performs routine assignments supporting production (material selection and cutting according to work orders). Loads and unloads materials onto or from pallets, trays, racks, and shelves as required. Transports materials from storage or point of use work areas. Maintain acceptable housekeeping standards to keep production work areas clean and ensure that all tools, materials, and supplies are returned to their designated locations as soon as the task is finished. Must wear proper safety equipment and comply with company safety rules at all times. Other warehouse/shop duties as assigned (back-up for shipping & receiving, various facilities-related projects, assist with maintaining company car fleet, etc.). Qualifications Positive attitude and striving to improve/learn new things every day. Regular, consistent, and punctual attendance is required. Knowledge of Metrology, QC, and Calibration techniques. Know when and how to ask for assistance to ensure understanding of projects and tasks. Able to accept direction from others. Accepts routine change in the job and department. Ability to anticipate the needs of the shop. Possesses good written and verbal communication skills. Demonstrates accuracy and thoroughness. Demonstrates persistence, good judgment, strong decision making, problem-solving, and critical thinking skills, and overcoming obstacles. Uses good time management Ability to read and interpret drawings Proficient using a PC in a Windows environment with knowledge of Microsoft Office, in particular, Microsoft Excel. Education and/or Experience High school diploma from a vocational-technical high school, GED, completion of an apprenticeship program or community college certificate program. 2+ years of experience in a manufacturing environment as a quality inspector. Quality system awareness. Experience with the properties of common metals and plastics used in manufacturing. Knowledge of ISO 9001:2015 is required. LANGUAGE SKILLS: Ability to fluently read and write English, comprehend and follow verbal and written instructions MATHEMATICAL SKILLS: Intermediate to advanced shop math. Knowledge of the metric system is a plus. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Warehouse manufacturing environment. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Additional Information Hours: M-F, 7:00 am - 12:00 pm and 12:30 pm - 3:30 pm - Overtime possible Benefits: We offer medical and dental plans (company pays 83% of the premium for employees and eligible dependents); company-paid short term and long term disability plans, company-paid life insurance and AD&D plans; voluntary vision plan; voluntary life and dependent life plans at discounted group rates; a 401(k) plan with a 4% safe harbor company match, company paid holidays and generous paid time off plan (starting with 18 PTO days per year and increasing accrual rate every 2 1/2 years). Home Office / Travel: This position is located in Branford, CT. If you meet the qualifications and feel this position is a good match to your skills and interests please send your resume and a cover letter including your hourly rate requirement. Bausch + Stroebel's US Headquarters is located in Branford, CT *********************** Bausch + Stroebel is an Equal Opportunity Employer
    $54k-92k yearly est. 60d+ ago

Learn more about support associate jobs

How much does a support associate earn in Enfield, CT?

The average support associate in Enfield, CT earns between $25,000 and $90,000 annually. This compares to the national average support associate range of $26,000 to $83,000.

Average support associate salary in Enfield, CT

$47,000

What are the biggest employers of Support Associates in Enfield, CT?

The biggest employers of Support Associates in Enfield, CT are:
  1. CCT Holdings LLC
  2. Jackson Hewitt
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