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  • Client Support Specialist

    Usherwood Office Technology 3.8company rating

    Support associate job in Syracuse, NY

    Usherwood Office Technology is a proud family- owned business with a rich legacy of delivering innovative office technology solutions, including managed IT services, print management, and cutting-edge office equipment. For decades, we have fostered a warm collaborative environment where our employees thrive, building meaningful relationships with teammates who share a passion for excellence and client success. At Usherwood, we are dedicated to empowering our clients and each other. With real opportunities for professional growth and career advancement, you'll work alongside supportive colleagues who make every day rewarding. About the Position: Usherwood is growing and we are looking to hire a customer service focused Client Services Specialist to ensure client satisfaction. The selected individual will be responsible for working directly with our valued business customers as well as Usherwood Office Technology's internal staff to address inquiries and resolve any issues; all while providing best-in-class client support. Internal communication with all departments and levels of management are vital to the success of the Client Services role. Key Responsibilities: Answer inbound inquiries via phone and email Analyze and track supply orders, assist with procuring supplies to meet demand, and process orders. Dispatch field service technicians as necessary to repair devices via inbound request from clients and third-party vendors. Review of inbound communication, service tickets, supply orders and statuses Verify client contact information and ensure any invoice charges are accurate and sent via email or USPS to the appropriate contact. Document client communication into ticketing system Process supply order replenishment and other supply order via internal warehouse stock or third-party vendors Analyze all supply requests before making decision on whether to ship or not Generate reports using Excel Qualifications: High school diploma required Minimum one year experience in a client service work environment One year experience in a call center environment preferred Knowledge of MAC/PC hardware and operating systems, Mobile devices, and printers/scanners Ability to prioritize and multitask assigned issues in a fast-paced work environment Proactive attitude of client service and integrity Knowledge of Microsoft Office and ticketing system applications Demonstrated problem troubleshooting, root cause and resolution skills Ability to work in a team environment with effective communication What we offer: Excellent benefit offerings including: medical, dental, vision, and supplemental insurance Company paid life insurance and long-term disability insurance 20 days of paid time off 401(k) plan with matching company contribution Annual company store allowance Enrollment into bonus opportunity program Key Responsibilities Equal Opportunity Employer: At Usherwood Office Technology, we are committed to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We proudly provide Equal Employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Our family-owned culture thrives on embracing unique perspectives and we strive to create an environment where every employee can grow, contribute, and belong. Join us in building a brighter, more inclusive future!
    $38k-47k yearly est. 3d ago
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  • Maintenance Repair Technician - Manufacturing/ CNC

    Nylon Search-Recruitment and Executive Search

    Support associate job in Syracuse, NY

    Shift Timings: 2:30 pm to 11:00 pm (2nd shift) Fulltime Domain: Manufacturing (Power Management) Job Description: • Tear down, determine extent of troubles, repair damaged electrical or mechanical mechanism or replace worn or defective parts and reassemble following standard and prescribed safety regulations. • Need a basic understanding of PLC logic • Adjust equipment to required specification and check to assure effective operation. • Check sequence of machine cycle, determine type of machine malfunction, make all necessary repairs applying machine repair theory along with electrical theory. • Perform electrical test operations. • Work from complex schematic diagrams, manuals and testing procedures. • Troubleshoot all defective printed circuit assembly boards. • Perform similar or associated electrical or mechanical duties as directed. • Detect and report all unusual cases to proper supervision. • Use of judgment to comply with instructions or prescribed routines and to make decisions Required (Basic) Qualifications: • Must have a high school diploma or equivalent from an accredited institution • Journeymen or three (3) years of manufacturing maintenance experience in an industrial electrical/mechanical trade • Experience with ladder logic circuit diagrams, industrial motor control schematics, and blueprint reading. • Experience with CNC maintenance Preferred qualifications: • Background in machining and electrical equipment • Two-year degree in electronics with mechanical experience/Military electronics experience. • Experience with hydraulics
    $32k-42k yearly est. 2d ago
  • Intervention Support Specialist-Math (2025-2026) - SAS Middle School

    Science Academies of Ny 3.9company rating

    Support associate job in Syracuse, NY

    SANY is excited to announce the opening of Intervention Support Specialist-Math (Grades 5-7) for Syracuse Academy of Science Middle School for the 2025-2026 academic year. We need Teachers who will: Provide engaging lesson plans that conform to the charter's curriculum; which is designed to meet the state's core educational standards. Possess a strong understanding of Common Core standards and state learning standards. Have the ability to modify/redesign/develop curriculum as needed. Collaborate with staff to determine the charter's requirement for the instructional goals, objectives, and methods. Be ready to prepare students for the standardized tests relevant to the content area. Have excellent content knowledge and pedagogy. Welcome the use of analytics and data to help drive instruction and promote learning Appreciate regular feedback, accountability, and the rewards that come with doing a great job serving our students & communities. Have great classroom management. What we can provide: Excellent benefits package including medical, dental, vision, long-term disability, employee assistance program, and more! Enrollment in the NYS Teacher Retirement System (TRS) or 403b employer match Tuition Reimbursement Competitive salary Professional development opportunities. Coaches and mentors in every building! Regular use and integration of technology in our classrooms and throughout our school, including IPADs, Chromebooks, internet, and apps Requirements Qualifications: Bachelor's degree required; Master's degree preferred NYS Certified Required Experience with a diverse population of students or in an urban setting a plus Prior teaching experience preferred and novice teachers encouraged to apply! Fingerprint clearance through NYS Department of Education Competencies: Growth mindset, flexible and okay with change Intrinsically motivated Compassionate A strong conviction that all students can succeed The ability to take feedback well and immediately implement Comfortable with the use of data and analytics to help drive instruction and promote learning Want to learn more about our district? Be sure to check out the following links to get a closer look at our schools, hear from our parents and see what our state and community leaders are saying about SANY.District Website: ************ Syracuse region Youtube: ************************************************* region Youtube: ************************************************* region Facebook: **************************************** Utica region Facebook: ****************************** Equal Opportunity Employer Science Academies of New York is committed to maintaining a working and learning environment free from discrimination on the basis of race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, we prohibit retaliation against individuals who oppose such discrimination and harassment or those who participate in an equal opportunity investigation. Salary Description 40,500
    $44k-54k yearly est. 60d+ ago
  • Field Support Specialist - Syracuse, NY

    Nova Biomedical 4.6company rating

    Support associate job in Syracuse, NY

    Job Description Nova Biomedical: One Global Brand. One Vision. Together under one name. Advanced Instruments and Nova Biomedical are now united under one brand, Nova Biomedical, marking a major milestone in our journey to deliver greater value to our customers. By combining our strengths, we're accelerating innovation, supporting critical workflows, and delivering world-class service across the biopharmaceutical and clinical markets. About the company At Nova Biomedical, we're not just building instruments, we're powering breakthroughs that improve lives. Our smart, science-driven solutions are trusted in over 100 countries to speed drug development and enhance patient care. Our integration brings together more than 70 years of scientific excellence with Nova's cutting-edge innovation, forming a powerhouse of precision, purpose, and possibility. With FDA-registered, ISO-certified manufacturing, more than 125 FDA approvals, and industry-trusted diagnostics, we're setting new standards in quality and reliability. Nova Biomedical is proud to be a global leader in osmolality testing and biotechnology and in vitro diagnostic (IVD) instrumentation, dedicated to advancing patient care and scientific discovery with a legacy that continues to shape the future of life sciences. With headquarters in Norwood and Waltham, Massachusetts, and a global team of nearly 2,000 employees, we're building a collaborative, empowered culture grounded in shared values: Customer Centricity, Ingenuity, Ownership & Accountability, Collaboration, and Integrity. Working at Nova Biomedical means joining a mission-driven organization where your contributions matter. Whether you're in engineering, science, manufacturing, or support, you'll be part of a team that values innovation, invests in your growth, and is committed to making a real-world impact on global health. Explore what's next with us at novabiomedical.com or aicompanies.com About the role Responsible for overall onsite customer satisfaction with Nova Biomedical products in assigned geographical territory. Provides both reactive and proactive consultative support to customers and is responsible for managing all field support requirements within assigned customer territory. Exercises independent judgment to manage all local customer support requirements within assigned territory. Drives key performance indicators (KPI's) locally to ensure a high level of customer satisfaction including On-site Response Time, On-time PM's, Second Days, Recalls and Primary Representative Utilization. Responsible for making independent, daily business decisions on customer call prioritization, local calendar scheduling, inventory management, unscheduled customer satisfaction (Ambassador) calls, and for determining appropriate length and duration of onsite customer activities. Performs on-site new product installations, corrective maintenance, preventive maintenance and associated customer training with laboratory staff at all levels including laboratory management. Responsible for properly completing and returning service documentation and regulatory paperwork (electronic and hard copy) to satisfy U.S. FDA requirements. Performs clinical and biotechnology application activities (IQ/OQ) such as correlation, linearity, and precision to assist customers with instrument validation requirements to satisfy local accreditation requirements. If you're passionate about field support and want to be part of a team that is shaping the future of life sciences, we'd love to hear from you, apply today! What you'll do Responsible for maintaining acceptable productivity levels, customer satisfaction levels, KPI's and other peer comparisons as determined to be appropriate by the local Regional Support Manager. May require attendance and assistance at trade shows, customer seminars and similar marketing events. Responsible for maintaining service level agreements, properly billing customers for service performed and parts used, and reviewing onsite customer spares inventory of Nova products that are used with their instruments (e.g. Nova controls) to ensure maximum product uptime. Responsible for identifying new sales opportunities through day-to-day customer interaction and for forwarding sales leads to the Nova Sales department. Exercise good fiscal awareness to control expenses through proper inventory management, exercises good judgment with all Nova property (i.e.: company car, inventory, credit card) with strong attention to cost in normal duties of the position. Proper use of the Nova Travel Office. Maintains proper home office space for Nova assets (computer, inventory, etc.). What we are looking for in you Clinical and/or Biotechnology laboratory knowledge and/or experience is required for this position. Requires above average verbal communication skills, above average teaching skills and above average interpersonal skills. Requires a person who will travel within or outside the assigned territory. Ability to work independently with little daily supervision. Since this position will have access to sensitive information/documentation (HIPAA, Corporate Intellectual Property) from the manufacturer, individuals must possess a mature and professional ability to use proper judgment and discretion with this information when interacting with customers and other professionals. Requires a driver's license in home state and a good driving record, and a nationally accepted credit card with an acceptable credit limit for use during job responsibilities. A Medical Technologist, Nursing, or Respiratory Therapy degree and/or Electronics background is required Minimum of 1-3 years diagnostics industry related experience. Physical Requirements for this role include: The ability to travel by car or airplane for prolonged periods. The ability to work in a standing or sitting position for prolonged periods. The ability to lift up to 50 lbs. The full list of physical requirements for this role is available upon request. Why work for Nova Biomedical Flexible Medical, Dental, & Vision Coverage Competitive 401k company match Bonus Program, Generous PTO and paid holidays Generous Tuition reimbursement Hybrid and flexible work arrangements (job specific) Professional development, engagement and events Company marketplace for lunch and snacks! (location specific) Company subsidized cafeteria (Waltham) Work Location: Remote in the Syracuse, NY area Schedule/Hours: Monday to Friday, General business hours Targeted Salary Range: $70k - $90k Nova Biomedical believes in transparency and integrity throughout all we do, including compensation. The provided salary range for this role represents the expected base salary or hourly rate for this opening. Actual compensation will be commensurate with the candidate's experience and may vary based on individual factors such as location, skills, and education. EEO Statement: Nova Biomedical takes pride in being an equal opportunity employer committed to hiring a diverse and inclusive workforce. As a part of our commitment to a diverse and inclusive workforce, Nova Biomedical will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class. Privacy policy *******************************************************************
    $70k-90k yearly 13d ago
  • Technology Field Support Specialist - SITECH Northeast

    Milton Cat 4.4company rating

    Support associate job in Syracuse, NY

    Milton CAT is the exclusive distributor of Caterpillar earthmoving and construction machinery and power systems products in the Northeast. Headquartered in Milford MA, the Milton CAT team has over 950 dedicated and experienced employees working from 12 well-equipped locations in New Hampshire, Massachusetts, Maine, Vermont, Rhode Island, and upstate New York. Milton CAT serves customers in light to heavy construction, forestry, agriculture, governmental, paving, scrap, demolition, and waste markets as well as providing power for the marine, heavy truck and power generation industries. Location: Syracuse, NY Department: Machine Sales Employment Type: Full Time Non-Union Work Hours: 1st Shift Requisition Number: 16-0054 Description SITECH Northeast is seeking an experienced Technology Field Support Specialist. The Technology Specialist is responsible for the support of Trimble machine control technology on earthmoving and paving machines within our New York territory. The ideal candidate will have experience with trouble shooting electrical systems and an ability to operate machines performing construction tasks. The hire will provide their own basic mechanic's tools, while SITECH Northeast will provide specialized tooling and a vehicle. Essential Duties • Enhance and grow existing customer relationships by promoting the complete Trimble technology portfolio in an effort to increase the penetration rate of Trimble technology within the organization. • Provide technical guidance, pre-sale application analysis, product specification, and customer demonstrations for construction machine control and related applications in the designated territory. • Provide after-sale support and troubleshooting to ensure timely follow-up and resolution to customer issues. • Properly install and update equipment, check cables and connections to the hardware. • Diagnose hydraulic and electrical issues that affect the performance of the machine control system. • Operate various types of earthmoving machines to assist in troubleshooting and customer training. • Understand how a construction project is built and what it takes to apply Trimble technology to foster more efficient construction techniques. • Apply acquired survey knowledge to solve performance and accuracy deficiencies in the field. • Train customers and employees in a classroom and or jobsite. • Manage required support-related information, forms and paperwork as directed by management and/or in accordance with company policies and procedures. • Maintain a high standard of ethics, abiding by all company policies. • Travel will be necessary on a weekly basis. Overnight travel may be required up to 30% of the time as warranted for training, company meetings, customer visits, etc. • Performs related duties as assigned. Qualifications Qualifications To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. • High school diploma or (GED) equivalent. Two year degree in Technician or diesel mechanic school a plus. • One year of machine repair experience. • Ability to change priorities and remain productive in a fast-paced work environment. • Perform duties with a sense of urgency, exceeding customer expectations. • Excellent organizational skills. • Proficient in the use of a computer and related Microsoft software. • Ability to read technical manuals and prepare reports. • Ability to operate a variety of equipment. • Flexible to work after hours when needed to meet customer needs. • Excellent written and verbal communication skills. • Valid driver's license and a safe driving record. • Attend training meetings and workshops, which may require overnight stays. Preferred Skills and Competencies • Heavy equipment service/maintenance knowledge with a focus on electrical. • Knowledge of construction machinery and its applications by our customers. • Engineering knowledge of the Machine Control and Guidance operation is beneficial. This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Apply Online - ************************************************************************** Resumes that are mailed, emailed or hand-delivered to SITECH Northeast or any employee will not be considered. You must apply online. Background checks, drug testing, and health assessments are required as part of our pre-employment process. Why SITECH Northeast? SITECH Northeast, a privately held company, is the exclusive distributor of Trimble positioning and machine control and guidance technology for the construction industry in the Northeast. We are experiencing solid and steady double digit growth. If you have a passion for heavy equipment and leveraging technology to radically improve productivity and for the opportunity to work for a fast growing industry leading company with the best supported products, we look forward to hearing from you. Other reasons to join our team include: • Great health insurance benefits (100% company paid premium) • Company iPhone/Android and Laptop • Team oriented • Extensive Training • Strong career path and advancement • 401k, Dental, Life/Disability Insurance We offer exciting opportunities to experienced professionals, recent graduates, and students. SITECH Northeast is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace. Additional Information All your information will be kept confidential according to EEO guidelines.
    $37k-54k yearly est. 23h ago
  • Patient Support Representative

    Quadrant Biosciences Inc.

    Support associate job in Syracuse, NY

    Patient Support Representative , QUADRANT BIOSCIENCES Department: Patient Support Team (Operations) Reports to: Director of Patient Support Team COMPANY This is a fantastic opportunity to join a rapidly growing company focused on developing novel molecular diagnostics and virtual care solutions to accelerate patient diagnoses and access to life-changing therapeutic treatments. Quadrant Biosciences works with top academic institutions, medical researchers and engineers to translate breakthrough findings into thoughtfully developed, scientifically sound applications. Starting with a simple saliva swab, we leverage next generation sequencing and the power of AI to develop accurate molecular diagnostics for a range of medical conditions including, autism spectrum disorder, concussion and Parkinson's disease. Quadrant Biosciences was recently highlighted on CNN, NPR, Bloomberg, and Huffington Post for its groundbreaking work. JOB SCOPE The purpose of this position is to create an exceptional experience for all individuals accessing Quadrant's service lines focused on diagnosing autism. Specifically, persons in the position provide support for our virtual care network, As You Are, in the areas of initial frontline communication via inbound and outbound calls, emails, chat and text messages from patients, parents/caregivers, providers, and provider liaisons. Responsibilities include but are not limited to: ● Provide superior customer service support to patients, caregivers, health care professionals, consumers, and payers contacting the Support Team center. ● Assist callers with all inquiries related to insurance eligibility, coverage status, billing and payments, referral resources, scheduling / rescheduling, troubleshooting and assisting in virtual appointment login, and other administrative processes and procedures ● Assist with initial patient registration ● Ability to support inbound and outbound communication and inquiries ● Utilize and document interactions in applicable EHR/EMR/CRM technology ● Perform quality control checks of all information entered ● Ensure achievement of quality control metrics through collaboration with the Quality department ● Maintain working knowledge of organization guidelines, SOPs, FAQs, and current best practices for ASD ● Other duties as assigned KNOWLEDGE, SKILLS AND ABILITIES ● Ability to adhere to corporate compliance expectations ● Demonstrate the values of quality, integrity, innovation, accountability, collaboration, and leadership ● Demonstrate outstanding customer service and interpersonal skills ● Ability to work independently and exercise sound judgment with regards to issue escalation ● Ability to handle confidential information and or issues using discretion and judgment ● Strong communication skills - written and oral ● Adapts quickly and successfully to accommodate changing program needs ● Ability to work across all departments and on project teams WORK ENVIRONMENTS AND HAZARDS This position requires sitting for extended amounts of time with a majority of the tasks requiring typing at a computer station and managing telephone conversations using a variety of technology. PHYSICAL DEMANDS This position is mainly a stationary position involving sitting most of the time but may involve walking or standing for brief periods of time. May require lifting up to 20 pounds. QUALIFICATIONS ● Two years of experience within a call center and/or healthcare-related setting; equivalent combination of education and work experience may be considered ● Proficient in applicable computer software, i.e., Google Suite, athena Net, Zendesk, and RingCentral ● Experience with virtual care patient customer support ● Preferred, but not required: Fluent in Spanish (written and verbal) As You Are is managed by Quadrant Virtual Care Management LLC, a subsidiary of Quadrant Biosciences Inc. Quadrant Biosciences Inc. is a life sciences company that develops diagnostic and virtual care solutions for important global health issues. Headquartered in Syracuse, NY, and located throughout the SUNY Upstate Medical University campus, Quadrant Biosciences has grown to 125+ employees since 2015. To learn more, visit **************************** Quadrant Biosciences Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $33k-41k yearly est. Auto-Apply 60d+ ago
  • Program Support Specialist

    Suny Upstate Medical University

    Support associate job in Syracuse, NY

    The Program Support Specialist is a member of the SUNY CPD Delivery and Services Team and will support a wide range of training and professional development activities, offered by the SUNY CPD in support of SUNY-wide initiatives and communities of practice across a 64 campus university system. The Program Support Specialist works in a team of professionals who support the delivery of university-wide professional development and training programs, community meetings, virtual and in-person conferences, online and in-person workshops/courses, webinars, and hybrid programs and events. SUNY CPD programs take place in a variety of formats, leveraging instructional and operational technologies to enable this work. Delivers exceptional customer service and timely support to a diverse range of stakeholders across the SUNY System, including campus and system leadership, faculty, and students. Onsite event management may be required and may include travel within New York. Travel to Quarterly in-person meetings are required. Positions within the SUNY CPD may be subject to change with a possible move to office space located on the nearest SUNY campus. Minimum Qualifications: Bachelor's degree from an accredited institution. 2 years of related experience, including working with diverse groups and supporting events/programs for varied audiences. Proficiency in Microsoft Office tools, including Word, Excel, PowerPoint, Outlook, OneNote, Teams, and Engage. Experience in planning and executing professional development events. Experience using online database systems for tracking and managing program data and customer information. Must have a dedicated workspace with reliable high-speed internet access. Knowledge/Skills/Abilities: Strong oral and written communication skills, organizational and quantitative abilities, and technical aptitude " Demonstrated ability to meet deadlines, manage multiple priorities, and work independently as well as collaboratively " Commitment to providing high-quality customer service and acting as a resource to CPD participants " Exceptional attention to detail and accuracy in record keeping " Experience with web-based technologies and online platforms " Ability to build collaborative relationships and work effectively with diverse teams and leadership across all levels " Willingness to embrace innovation and learn new technologies to support program delivery " Passion for lifelong learning and professional growth Preferred Qualifications: " Experience working in a higher education environment " Experience in training / teaching " Knowledge of the SUNY System and experience working with campus staff " Knowledge of major SUNY initiatives, and trends within the industry of higher education " PROGRAM TOOLS: MS Suite of Products, Brightspace, Event Management Systems (e.g. EventsAir, Cvent, etc), Survey Tools, Web Conferencing Software (e.g. Zoom, MS Calls) , Learning Management Systems specifically Brightspace, Virtual Conference Platforms, and other web-based tools (such as Google Documents) Work Days: Monday- Friday Days Message to Applicants: Recruitment Office: Human Resources Executive Order: Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************.
    $37k-64k yearly est. 29d ago
  • Program Support Specialist

    OCO 4.0company rating

    Support associate job in Fulton, NY

    **Sign-On Bonus** Full-time - 37.5 hours per week with flexibility Grade 13 Monday - Friday - 8:30 am to 4:30 pm About Oswego County Opportunities Ranking among Oswego County's top ten largest private employers, OCO carries out its mission to inspire partnerships and provide services that empower people, support communities, and change lives through more than 50 programs serving 15,000 people each year. OCO's Employee benefits include: Health, Dental, and Vision Insurance (available to Full-Time staff) Paid leave (sick leave, PTO, holidays, etc.) 403B Deferred Annuity Retirement Plan Term Life Insurance Employee Assistance Program Job Summary: Independently provides administrative responsibilities to support smooth business operations. Assists director and supervisory staff including fiscal, compliance, office operations, and general program operations. Handles professional and confidential financial and programmatic information. Carries out all duties according to policies, procedures and applicable regulations. Job Duties and Responsibilities: Acts as point person to connect internal and external contacts to transportation staff. Performs administrative and office activities for director and multiple supervisors. Anticipates needs of director and managers through awareness of operations and deadlines, gathering records, reports, correspondence or other specific information. Manages special assignments and reports to meet various internal and external partners including but not limited to 5310 and 5311 reports/projects. Acts as point person and trouble shooter for data, queries, and reporting to extract reports from passenger trip management software and other data management systems. Acts as program liaison with IT, procurement, facilities, etc.; acts as program software trouble shooter and trainer. Assists in compiling financial, statistical data and reports as assigned. Monitors/anticipates the support needs of the director; informs the director of operational problems; determines action necessary in the director's absence and handles matters accordingly. Assists with contract preparation and contract management. Handles confidential matters concerning program policies, consumers, operations and practice; maintains strictest confidence. Provides assistance in the recruiting and retention process including scheduling interviews, communicating with candidates, assisting with the interview, reference check, and paperwork process for potential candidates. Performs basic and complex word processing and data entry regularly. Assists with scanning and filing documents into the program and Agency systems. Assists with maintaining and ordering supplies; assists with the replacement of consumables. Performs Electronic Purchase Order entry and processing. Performs functions including filing, scanning, faxing, shredding, laminating, developing posters, signs, developing forms and assembling/maintaining manuals. Assists in coordinating on and off-site meetings/functions by reserving space and ordering food and supplies. Participates in training and development activities to enhance skills and knowledge. Handles other special projects and assignments not specifically outlined. Job Requirements: Must maintain strict confidentiality with regard to agency, employee and client information. Participates in professional development activities to keep current with skill maintenance, enhance skills and knowledge of the program services. Must be skilled in the use of a computer, Microsoft Office Programs, word processing, Excel and related software applications. Must be able to work with other staff and the public in a professional and pleasant manner and display diplomacy, tact and good judgment. Must be able to follow complex verbal and written directions. Must have manual dexterity to use calculators, copiers, and computer keyboard and lift at least 35 lbs. occasionally. Minimum Qualifications: High School Diploma or GED with concentration in business; and Two to three years of related administrative and computer experience; or Any acceptable combination of education, training and experience. Click here for more info about OCO's Services! Oswego County Opportunities, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $63k-84k yearly est. 60d+ ago
  • Academic Support Coordinator

    Job Description This

    Support associate job in Syracuse, NY

    This is a 12-month position that provides support to students and faculty in the Department of Public Administration. Responsibilities span both undergraduate and graduate programs and support for multiple directors in the department. The employee will have daily student, faculty and staff contact. There is a primary role as a student record coordinator that will require working in various software platforms to aid students in registration, submitting course program changes, and updating course listings as well as supporting online PAIA offerings. The second component is website/database management and communications. The third component includes support for the associate director of students services, the EMPA online director, the undergrad director, MPA director, and MAIR director. This position is also responsible for greeting visitors, answering phones/emails and light administrative support for faculty. Lastly, they will help to create a student-centric office environment. It is an in-person, 40 hour/week, full year position. This employee reports to the associate director of student services. This position is part of a bargaining unit and is represented by the union SEIU , Local 200United. Responsibilities Support associate director of student services and contribute to the department's overall student services efforts including records management, tracking progress towards degree completion, degree certifications, course enrollment permissions, curriculog changes, and related administrative tasks. Support undergraduate director including assisting with various reports, student and alumni communications, listservs, and student surveys. Support MPA and MAIR directors including scheduling meetings and other administrative tasks. Support online EMPA program and director with administration tasks and faculty and student support Provide event coordination support including catering requests, working with vendors, and technology support. Assist with event promotions.
    $40k-60k yearly est. 60d+ ago
  • Specialist for Installing Glass Showers

    Glass Doctor

    Support associate job in Syracuse, NY

    We specialize in all things glass. Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers quick and affordable glass services to business, home, and auto owners at more than 270 locations across the United States and Canada. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process! We hire reliable, friendly, and customer service-focused glass professionals and office staff who are dedicated to creating a delightful customer experience. We are a locally owned franchise and have locations in Watertown and Syracuse. The Specialist Technician for Installing Showers is key member of our team responsible for the quality and efficient installation of residential and commercial flat glass and related glass products such as windows, storefronts, mirrors, display cases, shower doors, etc. This includes framed, semi frameless and frameless showers. You will also develop new customers by identifying opportunities to sell additional work. Exemplifying our code of values, you show respect and courtesy to all customers and employees. You must prior experience in the flat glass industry and have proven communication skills with supervisors, employees, and customers. You are self-motivated, thrive in fast moving environments, and able to manage time to effectively meet deadlines. Specific Responsibilities: Install glass, mirrors, door and window hardware in replacement and new installations Ensure the efficient use of materials and maintain adequate stock of vehicle Sell flat glass products and services to customers Conduct accurate field measuring Collect payment and/or payment information from customers for work performed Keep company vehicle and equipment properly serviced, clean, and in good working order and condition Complete invoices, daily route sheets, and weekly reports as required Execute Service with Advanced Training (SWAT) Perform other duties as needed which may include cross-training in related positions Job Requirements: Prior experience in the flat glass industry installing showers Is a requirement EXPERIENCE NEEDED Ability to measure accurately and use tape measures and levels Physical ability to lift heavy objects such as shower panels and door Physical ability to lift heavy objects such as shower panels and doors Proficiency to navigate tablet-based technology Excellent communication skills Professional appearance and personality Benefits: Benefits package varies by location We are actively interviewing for this position - Apply today and our hiring manager will follow-up! Compensation: $15.00 - $25.00 per hour Around here, we're not just glass experts. We're skilled craftsmen. Makers. Doers. Problem solvers. We're helping our customers make their homes the best they can be, and their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn't achieve their own. Notice Synergistic International LLC is the franchisor of the Glass Doctor franchised system. Each Glass Doctor franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Synergistic International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. *Acknowledgement I acknowledge that each independent Glass Doctor franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Synergistic International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Synergistic International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
    $15-25 hourly Auto-Apply 60d+ ago
  • Billing Support Specialist

    Billing Support Specialist

    Support associate job in Syracuse, NY

    This is the accounting position you have been searching for. Rapid Response Monitoring is looking for an individual to join our billing team. As a billing support specialist, you will play a critical role in ensuring accurate billing processes and maintaining customer accounts. This position requires a blend of technical skills, customer service expertise, and attention to detail. If you enjoy problem-solving and working with customers to resolve issues, this role will be a great fit for you. Salary Range $23.00 to $30.00 per hour, based on experience Hours Monday-Friday, 8:00am-5:00pm Responsibilities Proactively contact delinquent accounts in accordance with established collection procedures; help prevent defaults by offering options such as automatic payments or scheduled payment plans. Recommend appropriate payment plan solutions to the Accounts Receivable Supervisory team for review and approval. Foster strong client relationships to promote timely payments by building rapport and understanding customer payment behaviors. Record and apply incoming payments to corresponding customer accounts; investigate and resolve discrepancies or billing issues. Perform billing and invoicing tasks as assigned, including cancellations and credits, and monthly late statements. Assist with audits as directed by the Accounts Receivable Supervisory team. Set up new customer accounts promptly and accurately; maintain the billing database by updating customer information, services, and rates. Generate and distribute accurate invoices, statements, credits, and late charges, including itemized details, via electronic data interchange when applicable. Document billing changes related to new or existing service offerings and communicate updates to team members and supervisors. Respond to customer billing inquiries via phone or email, maintaining a high level of customer service through consistent, professional communication, and escalate complex issues to the Accounts Receivable Supervisory team when necessary. Assist in developing and implementing new billing procedures. Investigate and resolve billing discrepancies and promptly report findings to the Accounts Receivable Supervisory team. Able to contribute to the overall success of the company by performing all assigned duties in a professional, timely, and accurate manner. Provide general administrative support to the department. Qualifications Basic Qualifications Associate s degree in business or related field. Proven experience as a data entry clerk. Proven ability to adapt to new software and changing office environment. Solid understanding of basic accounting principles, fair credit practices and collection regulations. Successfully clear drug screen and background check to meet industry and security licensing requirements Preferred Qualifications Bachelor s Degree Ability to effectively communicate verbally and in writing. Experience with customer service and have ability to negotiate. Strong organizational skills with the aptitude to pay attention to detail. Proficiency of the Microsoft Office suite (Word, Excel, PowerPoint). What awaits you at Rapid Response Annual salary increases Medical, Dental, Vision, and 401k Paid Vacation and Sick Time Wellness Program + Wellness DAYS OFF Internal advancement opportunities The opportunity to make an impact on communities across the country every day About Rapid Response Rapid Response Monitoring is a national leader in the monitoring of alarms and security systems. Designated as an Essential Business by the Department of Homeland Security, we are dedicated to protecting life and property. Founded and headquartered in Syracuse since 1992, with offices in California and Nevada. Our growing organization serves as a critical response center focused on protecting life, residences, and businesses. Whether it s a kitchen fire, an intruder at a business, a family member experiencing a medical emergency, or preventative non-emergency customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year. Supported by teams of experts in their respective fields, our highly trained specialists are the monitoring backbone for thousands of alarm companies across the country. If you are in search of a unique, rewarding career opportunity in an industry like no other, join #TeamRapid! Located in Franklin Square, Rapid Response prides itself as a newly remodeled state-of-the-art facility containing ultra-modern technology. From touch-free entrances and continual sanitization to iPad break rooms and comfortable lounge areas, our employees enjoy a pristine and contemporary work environment. Additional Information Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at ****************************** Rapid Response is an Equal Opportunity Employer. INDRR10
    $23-30 hourly 5d ago
  • Legal Support Specialist

    Ccmr3

    Support associate job in Syracuse, NY

    Job TitleLegal Support Specialist DivisionLegal LocationSyracuse, NY Join our dynamic team at CCMR3, where we specialize in providing exceptional debt recovery solutions while prioritizing empathy and integrity. As a leading firm in the industry, we are committed to upholding the highest standards of ethical conduct while delivering results for our clients. We are currently seeking talented individuals to join our dynamic team and contribute to our mission of changing the face of the Debt Recovery industry through our Rethink, Reimagine, and Recover philosophy. If you are driven, innovative, and thrive in a fast-paced environment, we invite you to explore the opportunities available with us. Job DescriptionA Legal Support Specialist provides administrative and legal support to legal teams, collectors and legal partners. They assist in managing and coordinating legal collection processes, preparing reports, conducting research, managing legal documents, and ensuring compliance with legal procedures. The role requires strong organizational skills, attention to detail, a solid understanding of legal, collections and project management processes, and involves extensive collaboration with various departments to ensure the efficient handling of collections and legal matters. Position Responsibilities: Key Responsibilities : · Case Management: o Maintain detailed records of legal and collection activities, communications, and agreements. o Track case progress and deadlines. o Coordinate with legal teams to prepare cases for different stages of litigation · Intradepartmental Collaboration o Work closely with accounting, collections, and compliance teams to ensure accurate account information and resolve issues. o Collaborate with compliance officers to ensure collection practices align with regulatory standards. o Partner with the finance team to review invoices and remittance reports from legal partners. · Administrative Support: o Serve as the primary point of contact for clients and legal partners regardingoutstanding debt, collection actions and legal proceedings. o Assist in preparing reports, presentations, and spreadsheets for management o Manage calendars, schedule meetings, and arrange court dates · Compliance and Regulation: o Ensure all legal and collection activities comply with federal, state, and local laws. o Develop and manage processes and procedures (P&P) documentation · Reporting and Analysis o Generate reports on collection and legal activities, account statuses, and recovery efforts. Required Qualifications:· Skills and Competencies o Excellent written and verbal communication skills. o Ability to manage multiple tasks and meet tight deadlines. o Detail-oriented with strong organizational and analytical skills. o Proficient in Microsoft Office Suite. · Preferred Attributes o Strong understanding of legal terminology and procedures. o Proficiency in project management tools (e.g., MS Project, Trello, Asana). · Education and Experience o Bachelor's Degree or 4+ years of experience in a legal support, project management, or administrative role. o Experience managing legal or business projects is highly preferred. In joining our team at CCMR3, you'll have the chance to make a real difference in people's lives while advancing your career in a supportive and rewarding environment. We are second to none with competitive compensation packages, comprehensive and continuous education, and opportunities for professional growth. If you're ready to join a company that values integrity, teamwork, and results-driven performance, apply today and embark on a fulfilling journey with us as we work together to help individuals navigate their financial challenges.
    $36k-60k yearly est. Auto-Apply 60d+ ago
  • Kitchen Support

    Samaritan Center Inc. 3.5company rating

    Support associate job in Syracuse, NY

    Reporting to the Operations Supervisor, the Kitchen Assistant provides support for Samaritans meal operations and assists in the supervision of volunteers in order to create quality meals for the centers guests while achieving budgeted food, labor and operating costs. The Kitchen Assistant monitors and builds relationships with guests in order to encourage a positive, safe, guest and volunteer experience and behavior. Responsibilities: o Participate in the training and supervision of kitchen volunteers on proper food handling, preparation, food safety, work safety, and kitchen sanitation. o Assist in maintaining systems and procedures for the proper ordering, receiving, storing, preparing and serving of food related products and supplies. o Assist in monitoring environment to maintain safety and neighborhood relations o Assist in the development and preparation of menus according to sound dietary principles including monitoring of portion control standards. o Assist in ensuring kitchen and dining room facility and equipment are inspection ready at all times and sanitation and maintenance standards are maintained. o Assist in the successful completion of daily meal services: including preparation, monitoring, production and clean-up. o Ensure donated product is utilized to its maximum capacity. o Establish and maintain solid working relationships with necessary vendors. o Act as role model for guests, volunteers and staff: being professional, empathetic and responsible while maintaining appropriate professional boundaries. o Maintain a safe and friendly environment for guests, volunteers and staff. o Assist in providing coverage for vacations and staff shortages. o Perform other duties as assigned. Knowledge and Skills: o Minimum 1 year experience in large volume production cooking o High School Education or equivalent o Strong relationship building, maintenance, problem solving and interpersonal skills o Ability to smell and taste to determine freshness and proper seasoning o Ability to work with and on behalf of an extremely diverse guest and volunteer population o Ability to educate and motivate others o Dedication to the mission of the Samaritan Center and a sincere empathy for people in need o General mechanical aptitude o Must be willing to work flexible schedule including holidays, early mornings and weekends o Ability to stand, bend squat, climb, kneel, and twist on an intermittent or continuous basis o Ability to lift 50 lbs. o Equal Opportunity Employer The Samaritan Center is an interfaith effort of community members who are committed to serving the hungry and those in need in Central New York in order to promote their welfare, dignity and self-sufficiency. Founded in 1981 and located in the center city of Syracuse, the Samaritan Center is a non-profit 501c3 providing daily hot meals without questions to hungry men, women and children while promoting an environment of mutual-respect and opportunity. Coupled with the provision of nutritious food is a system of resource and referral linkages whereby individuals are offered assistance in accessing the supports necessary to improve their life situation. The Center is governed by an active Board of Directors operates with a current staff of nine. As a small office, staff members work with each other professionally and collaboratively. Each individual is expected to demonstrate initiative, commitment to the organization, exercise good judgment and be held accountable for their assigned responsibilities. Samaritan Center is a grass-roots organization where teamwork, the contributions of volunteers and community partnerships are the key to its success.
    $32k-40k yearly est. 31d ago
  • Community Support Professional - Part Time

    Jmmurray 3.9company rating

    Support associate job in Cortland, NY

    Community Support Professional - Community Prevocational - Part Time up to 19 hours - Tompkins County and Broom County Want to make a difference in the life of others? Work part time, up to 19 hours a week at $21.00 per hour. Provides community services, which include prevocational services, community habilitation services or both, to assigned individuals. Duties include support with exposure to work and volunteer opportunities, food shopping, general purchases, fitness activities, self-care skills training, specific to individual goals as outlined in the applicable Staff Action Plans. Responsibilities may include, completing daily documentation required for services provided, providing transportation for individuals to gain access to community events as well as medical care as needed, and working closely with other rehabilitative services staff to ensure the delivery of appropriate and exceptional services. Job Title COMMUNITY SUPPORT PROFESSIONAL Reports to Supervisor- Community Services Direct Reports NONE FLSA Status : NON-EXEMPT DSP Status : YES This is intended to describe the nature and level of work being performed by employees assigned to this position. It is not to be construed as an exhaustive list of all responsibilities and duties required of the job incumbents. GENERAL SUMMARY This is a part time position which provides services to individuals who receive prevocational services and/ or community habilitation services to individuals through the implementation of service and support plans. Community Support Professionals may be assigned to work with any individual served in these service areas. Company Standards Maintains regular attendance and punctuality in order to provide quality habilitative services to individuals served. This position performs all hours at physical locations required for services for the individuals served including but not limited to community placements, individual's homes, retail stores, banks, fitness centers, etc. Work hours will also include required training at assigned JMM Murray and/or off-site locations. Follows all safety rules and regulations; wears and/or uses any required protective equipment while working; immediately reports any safety concerns or unsafe working conditions to Community Services management. Conducts all aspects of community services to individuals served in compliance with the JM Murray mission statement, policies and procedures, professional standards, and applicable governmental laws, rules and regulations. ESSENTIAL FUNCTIONS Provides community services, which include prevocational services, community habilitation services or both, to assigned individuals. Duties include support with exposure to work and volunteer opportunities, food shopping, general purchases, fitness activities, self-care skills training, specific to individual goals as outlined in the applicable Staff Action Plans. Follows the schedule as assigned by the supervisor. Works cooperatively with others to ensure individuals receive service as scheduled and that requests by individuals for schedule changes are communicated to the supervisor. Provides supervisor with information and feedback regarding individual staff action plans and makes recommendations for modifications in order to enhance the skills and learning of individuals served. Provides safe transportation and on-site supervision to support individuals at community sites. If using a company vehicle, ensures it is left clean inside and free of debris, it has gas in it, and that first aid kits are on hand. Immediately reports any mechanical, safety or other needs for repair and maintenance to Community Services management. Ensures employee personal vehicles are in safe working order, clean inside and free of excess debris. Completes appropriate and timely documentation of services which includes the use of the JM Murray Electronic Medical Record, and the use of equipment such as a smart phone, computer, laptop, and/or a tablet. Attends all required training and meetings, and maintains any required certifications and updates to training, as assigned. Conducts self in a manner as to always contribute to maximum individual growth and in accordance with all regulations, the DSP Code of Ethics and Company policy and procedures. Represents JM Murray and the JM Murray mission in a positive manner, treating people with respect and dignity. Performs additional duties and responsibilities, as assigned. COLLABORATION INTERNAL Community Services staff and management JM Murray Services Administration and Staff COLLABORATION EXTERNAL Care Coordinators and other community providers Families EDUCATION and EXPERIENCE One year of experience working with individuals with developmental disabilities preferred KNOWLEDGE and SKILLS Ability to work both independently or as part of a team Sound decision-making skills and judgment; ability to perform job tasks as required with minimal supervision Good verbal communication skills and ability to adapt communication style to meet the needs of individuals served Good written communication skills and efficient use of technology Compassionate and caring Ability to lift, push, pull and move at least 50 lbs. OTHER REQUIREMENTS Requires a valid NYS Driver's License that meets Company standards; requires proof of NYS minimum insurance coverage. Requires clearance through a Background Check process that will include, but is not limited to, clearance through the NYS Justice Center, the Office of People with Development Disabilities (OPWDD), the NYS Office of Child and Family Services, and the NYS Department of Motor Vehicles. WORKING CONDITIONS Job assignments may take place indoors and outdoors and require travel to various community locations, in various environmental conditions including rain, snow and cold weather. PHYSICAL REQUIREMENTS Job-related physical abilities an individual must possess in order to perform the job in a satisfactory manner. In some cases accommodations may be made in accordance with JM Murray policy and with our mission. 0-24 % 25 -49 % 50 -74 % 75 -100 % Standing/Walking/Mobility: Must be able to stand to operate equipment; mobility to embark and disembark from equipment. X Environmental Conditions: Must be able to work in an environment that includes, but is not limited to noise, cold, heat and odors. X External Conditions: Must be able to work in a position requiring exposure to the weather conditions. X Lifting: Must be able to lift unaided, at least 10lbs X Must be able to lift unaided, from 11-30lbs X Must be able to lift unaided, from 31-70lbs X Must be able to lift unaided, from 71-100lbs Must be able to lift unaided, over 100lbs Manipulating /Grasping/Feeling: Must be able to write, type, and use office and/or other equipment and handle materials. X APPLICANTS I have reviewed this and I am able to perform the essential functions as outlined. I have discussed any questions I may have about this prior to signing this document. ___________________________________________________________ PRINT NAME ___________________________________________________________ _______________________ SIGNATURE DATE EMPLOYEE I have reviewed this and I understand all of my job duties and responsibilities. I am able to perform the essential functions as outlined. I understand that my job may change on a temporary or regular basis according to the needs of my department without it being specifically included in the . I have discussed any questions I may have about this job description prior to signing this document. ___________________________________________________________ PRINT NAME ___________________________________________________________ _______________________ SIGNATURE DATE Community Support Professional V2024.07.09
    $21 hourly Auto-Apply 14d ago
  • Branch Support Specialist

    Security Director In San Diego, California

    Support associate job in Syracuse, NY

    Allied Universal , North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Allied Universal is hiring a Branch Support Specialist. The Branch Support Specialist is responsible for being the primary contact for branch management for all general benefit issues, resolution of payroll discrepancies, compliance reporting, uniform/equipment management, and unemployment claims. This hands-on position is responsible for branch-level administration. Starting pay rate $25.00 per hour This is NOT a remote position however candidate can sit at any AUS branch office in Buffalo, Rochester, Syracuse, Albany NY or Hartford CT. RESPONSIBILITIES: Maintain employee personnel, medical, and benefit files; maintains branch I-9 files in accordance with company policies and legal policies Assist Corporate Human Resources with the annual open enrollment process; provide first-line answers to benefit related questions or works with corporate benefits to identify answers for employees Oversee administration of company uniform program, including sizing, issuance of uniforms, timely return of uniforms, assistance with replacements, and maintaining all paper and electronic files associated with the program Assist with the workers' compensation claims management by issuing and obtaining claim paperwork, collecting statements, and coordinating with Corporate Human Resources on doctor's notes and return to work programs Receive initial notices from employees and supervisors for leave of absence requests/needs and coordinates with Corporate LOA department to provide initial information and oversee flow of related paperwork Maintain post-hire WinTeam data entry; coordinatee with Payroll to ensure changes are completed properly; respond to questions as needed Receive inquiries from outside vendors on unemployment claims Under the direction of Corporate Human Resources, conduct HR-related audits on a monthly basis; processes weekly reports Coordinate employee relations programs under the direction of Corporate Human Resources QUALIFICATIONS: High School diploma or equivalent Prior work experience in a professional administrative environment Able to focus and multi-task in a busy environment Ability to successfully handle stressful situations in a calm and professional manner Effective management skills; able to coordinate with multiple employees with diverse personalities and engage them to perform at optimum levels Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology Ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines PREFERRED QUALIFICATIONS: College degree in business, human resources, or related field of study Human resources and/or recruiting experience Experience using iCIMS or other Applicant Tracking System Experience using WinTeam or other Human Resources Information System Experience using DOMO or other business intelligence tool BENEFITS: Medical, dental, vision, basic life, AD&D, and disability insurance Enrollment in our company's 401(k)plan, subject to eligibility requirements Eight paid holidays annually, five sick days, and four personal days Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Closing Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: *********** If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices. Requisition ID 2025-1502158
    $25 hourly Auto-Apply 28d ago
  • Program Support Specialist

    Oswego County Opportunities, Inc. 3.9company rating

    Support associate job in Fulton, NY

    Job Description **Sign-On Bonus** Full-time - 37.5 hours per week with flexibility Grade 13 Monday - Friday - 8:30 am to 4:30 pm About Oswego County Opportunities Ranking among Oswego County's top ten largest private employers, OCO carries out its mission to inspire partnerships and provide services that empower people, support communities, and change lives through more than 50 programs serving 15,000 people each year. OCO's Employee benefits include: Health, Dental, and Vision Insurance (available to Full-Time staff) Paid leave (sick leave, PTO, holidays, etc.) 403B Deferred Annuity Retirement Plan Term Life Insurance Employee Assistance Program Job Summary: Independently provides administrative responsibilities to support smooth business operations. Assists director and supervisory staff including fiscal, compliance, office operations, and general program operations. Handles professional and confidential financial and programmatic information. Carries out all duties according to policies, procedures and applicable regulations. Job Duties and Responsibilities: Acts as point person to connect internal and external contacts to transportation staff. Performs administrative and office activities for director and multiple supervisors. Anticipates needs of director and managers through awareness of operations and deadlines, gathering records, reports, correspondence or other specific information. Manages special assignments and reports to meet various internal and external partners including but not limited to 5310 and 5311 reports/projects. Acts as point person and trouble shooter for data, queries, and reporting to extract reports from passenger trip management software and other data management systems. Acts as program liaison with IT, procurement, facilities, etc.; acts as program software trouble shooter and trainer. Assists in compiling financial, statistical data and reports as assigned. Monitors/anticipates the support needs of the director; informs the director of operational problems; determines action necessary in the director's absence and handles matters accordingly. Assists with contract preparation and contract management. Handles confidential matters concerning program policies, consumers, operations and practice; maintains strictest confidence. Provides assistance in the recruiting and retention process including scheduling interviews, communicating with candidates, assisting with the interview, reference check, and paperwork process for potential candidates. Performs basic and complex word processing and data entry regularly. Assists with scanning and filing documents into the program and Agency systems. Assists with maintaining and ordering supplies; assists with the replacement of consumables. Performs Electronic Purchase Order entry and processing. Performs functions including filing, scanning, faxing, shredding, laminating, developing posters, signs, developing forms and assembling/maintaining manuals. Assists in coordinating on and off-site meetings/functions by reserving space and ordering food and supplies. Participates in training and development activities to enhance skills and knowledge. Handles other special projects and assignments not specifically outlined. Job Requirements: Must maintain strict confidentiality with regard to agency, employee and client information. Participates in professional development activities to keep current with skill maintenance, enhance skills and knowledge of the program services. Must be skilled in the use of a computer, Microsoft Office Programs, word processing, Excel and related software applications. Must be able to work with other staff and the public in a professional and pleasant manner and display diplomacy, tact and good judgment. Must be able to follow complex verbal and written directions. Must have manual dexterity to use calculators, copiers, and computer keyboard and lift at least 35 lbs. occasionally. Minimum Qualifications: High School Diploma or GED with concentration in business; and Two to three years of related administrative and computer experience; or Any acceptable combination of education, training and experience. Click here for more info about OCO's Services! Oswego County Opportunities, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $39k-46k yearly est. 31d ago
  • Access & Ability Support Staff - Part Time

    YMCA of Central New York 3.1company rating

    Support associate job in Liverpool, NY

    Part-time Description $17.00/hour Evenings and Weekends A Career with a Cause: At the Y, strengthening community is our cause. Our mission is to put Christian principles into practice through programs that build healthy spirit, mind and body for all. We focus our work in three key areas, youth development, healthy living and social responsibility. We are committed to this cause because a strong community can only be achieved when we invest in our kids, our health and our neighbors. General Functions: Under the direction of the Senior Program Director, the Access & Ability Support Staff is responsible for working with special needs children and teens in a recreational and/or organized program setting that will meet the objectives of the YMCA. Provide opportunities for all children to build confidence, learn new life-skills, and develop friendships by actively participating in YMCA activities. Essential Duties and Responsibilities: The essential functions of this position include, but are not limited to the following: Establish positive relationships with parents, children and other staff members; be a positive role model. · Attend required staff meetings and trainings, giving input on programming issues. Work with other staff to develop and implement a full recreational experience. Assist all participants with the daily organization of their belongings. Act in a professional manner at all times by following and enforcing association and departmental policies, including the dress code and substitute policy. Oversee supervision of all inclusion children; maintain that children are supervised at all times and never left alone. · Oversee positive reinforcement and behavior management of inclusion children. Handle all personal care and feeding needs of inclusion participants as needed. Work within the structure and goals of the intended program so that the participant receives the highest quality of inclusion. Other duties as assigned by Supervisor. Requirements Experience and Education: High School diploma or above. Minimum of one-year experience working with individuals with developmental delay. Prefer knowledge in sensory integration. Experience in recreational settings, to include sports, clubs, swimming, etc. Qualifications: Bring to this position maturity, responsibility and a sincere interest in working with people. Possess knowledge of various resources for programming ideas and the skills to utilize that information in assisting with the program. Must be reliable and report to work as scheduled, on time and work entire shift. Excellent communication (verbal and written) and interpersonal skills are critical to the success of this position. The ability to work independently at times, solve problems and take a leadership role in handling a variety of situations, problems, issues and/or complaints from members. Ability to observe confidentially. Trainings & Certifications: Must complete online Bloodborne Pathogens, Employee Safety and Youth Protection Series trainings prior to initial assignment to position. If applicable obtain CPR, AED & First Aid certifications or successfully complete no later than 30-days after employment begins. Must complete online Hazard Communication training within the first 90-days of employment. Must complete Bullying Prevention, Darkness to Light and Listen First within the first 90-days of employment. Core Competencies: Supports the Mission, Vision and Direction of the YMCA: Understand and supports the YMCA; displays the YMCA values; displays flexibility and accepts changes; is willing to try new methods and make suggestions; shows a strong commitment to the YMCA; conveys enthusiasm for the YMCA and his/her work. Builds Community: Understand and embraces the role of volunteers; helps members and participants make connections to others and to the YMCA; practices effective relationship-building techniques; supports the role of fund-raising in achieving the YMCA mission. Provides a Quality Experience for Members, Participants, Internal Customers and Others: Possesses the ability to deliver outstanding experiences for members, participants, internal customers and others; builds warm and supportive relationships; consistently greets and assists everyone in a positive way; strives to provide service that will exceed expectations; responds to concerns and complaints in a way that makes each person feel valued; initiates action for prompt resolution; looks for better ways to serve in involve members, participants, internal customers and others. Works Productively: Demonstrates responsible actions; consistently performs duties in a safe and conscientious manner within the agreed upon timeframe; follows standards, policies and procedures; is reliable and consistently punctual; actively participates in staff meetings, required trainings, and other work-related activities; uses good judgment; uses YMCA resources appropriately and effectively. Uses Effective Personal Behaviors/Communicates Effectively: Treats everyone with courtesy, respect and consideration; displays integrity; listens actively and genuinely; communicates in a clear and pleasant manner; embraces differences among people; demonstrates an active willingness to learn and grow; accepts constructive criticism; works cooperatively as a team member. Physical Demands: Ability to frequently stand, silt, walk, talk, hear, type, run, jump, kick, catch, throw, climb, kneel, bend, reach, balance, crouch or crawl, climb and/or balance, reach with hands and arms, handle or feel, stoop, lift/move and carry approximately 35 pounds, and use hands and fingers. Must be able to lift and/or maneuver large gym equipment. Special vision abilities required: distance, peripheral, depth perception and ability to adjust focus. Work Environment: Duties are performed in an office environment and in a childcare setting; at times childcare employees may be exposed to undesirable working conditions, communicable infectious diseases, and the risk of injury from children. All childcare employees are required to follow the preventative health policies of the Center at all times. The noise level in the work environment is moderate to above average. Frequently exposed to OSHA approved cleaning solutions. Americans with Disabilities Specifications: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Salary Description $17.00/hour
    $17 hourly 55d ago
  • FOOD SECURITY SUPPORT SPECIALIST

    Cayuga Seneca Community Action Agency Inc. 3.9company rating

    Support associate job in Auburn, NY

    The mission of Community Action Programs Cayuga/Seneca (CAP) is to respectfully assist people to achieve and sustain self-sufficiency through direct services, education, and community partnerships. CAP is seeking a Food Security Support Specialist. The Food Security Support Specialist will assist the Food Security Coordinator in food recovery and distribution to local food pantries and support the daily operations of the food pantry. The Specialist ensures accurate data entry, recordkeeping, and smooth program operations.
    $38k-46k yearly est. Auto-Apply 14d ago
  • Papa Johns Team Member at Downtown Ithaca (In Store)

    Papa Johns (PJN

    Support associate job in Ithaca, NY

    Job Description ) At Papa John's, people are always our top priority. Our secret ingredient is YOU! Our employees are much like our toppings - all different, but together we make the ultimate pizza! Will you be the pepperoni or the banana pepper to our team? We're hiring part-time and full-time Team Members - and no experience is required. We'll train you on everything you need to know! Team Member Responsibilities Deliver quality products and services that meet Papa John's standards Prepare pizzas and menu items Take customer orders and provide excellent service Operate the cash register when needed Assist with cash management duties (POS & shift reports) Help manage inventory levels Keep the restaurant clean, safe, and organized Follow safety and security standards at all times Open or close shifts as assigned Be reliable, on time, and ready to work Team Member Qualities Hard-working and dependable Team-oriented with great people skills Friendly, honest, and motivated Customer service focused Willing to learn and grow Papa John's Perks & Benefits We don't just make pizza - we make careers. Here's what we offer to our New York and New Jersey team members: Flexible Schedules - We'll work with you to fit your lifestyle Career Growth Opportunities - 89% of our promotions come from within (even our CEO started as a team member!) Next Day Pay with Wisely Card - Access your earned wages faster Health Insurance - Comprehensive medical, dental, and vision plans (eligibility rules apply) 401(k) Retirement Plan - Start saving for your future Employee Discounts - Save at major brands through LifeMart, plus discounted Papa John's meals E-Verify Participation - We comply with federal law to confirm employment eligibility Supportive Culture - Be part of a team that values your success Whether you're a student looking for your first job, or someone with prior experience, Papa John's has a place for you. Equal Opportunity Employer Papa John's provides equal employment opportunities for all applicants and team members in accordance with New York, New Jersey, and federal law. We do not discriminate on the basis of race, color, religion, sex, age, marital status, civil partnership, national or ethnic origin, pregnancy, maternity, veteran status, uniformed service, disability, genetic information, sexual orientation, gender identity, gender reassignment, gender expression, or any other protected status under law. Ready to join the Papa John's family? Click “Apply Now” and start your journey today!
    $27k-37k yearly est. 19d ago
  • Food Security Support Specialist

    Cayuga Seneca Community Action Agency Inc. 3.9company rating

    Support associate job in Auburn, NY

    The mission of Community Action Programs Cayuga/Seneca (CAP) is to respectfully assist people to achieve and sustain self-sufficiency through direct services, education, and community partnerships. CAP is seeking a Food Security Support Specialist. The Food Security Support Specialist will assist the Food Security Coordinator in food recovery and distribution to local food pantries and support the daily operations of the food pantry. The Specialist ensures accurate data entry, recordkeeping, and smooth program operations. Qualification Standards: Must have a High school diploma/GED. Experience in food recovery and food handling preferred. Food safety accreditation preferred but not required Reliable transportation and a valid NYS driver's license is required. This is a part-time, non-exempt position scheduled for 25 hours per week, with an hourly rate of $19.38 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $19.4 hourly Auto-Apply 12d ago

Learn more about support associate jobs

How much does a support associate earn in Fairmount, NY?

The average support associate in Fairmount, NY earns between $31,000 and $110,000 annually. This compares to the national average support associate range of $26,000 to $83,000.

Average support associate salary in Fairmount, NY

$59,000

What are the biggest employers of Support Associates in Fairmount, NY?

The biggest employers of Support Associates in Fairmount, NY are:
  1. Catholic Charities
  2. Chico's FAS
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