Post job

Support associate jobs in Green Bay, WI - 109 jobs

All
Support Associate
Support Specialist
Support
Support Lead
Systems Specialist
Client Support Specialist
Support Team Member
Technical Support Advisor
Program Support Specialist
Technical Support Representative
Administrative Support
Technical Support Trainer
Support Staff
  • System Specialist

    RMC (Recruitment Management Consultants

    Support associate job in De Pere, WI

    IBM Power Systems Installation & Migration Specialist About the Role Seeking an experienced IBM Power Systems specialist to perform onsite installation and migration of a new IBM Power11 S1122 environment. The role includes hardware installation, VIOS and vHMC configuration, and system migration from an existing Power9 system using LTO9 tape. Responsibilities Plan and document system design, networking, and connectivity Prepare Power9 system (PTFs, firmware, compatibility checks) Install and configure vHMC Rack, cable, and power Power11 server, storage, and LTO9 tape drive Configure eBMC (ASMI), networking, and system discovery Install and configure VIOS 4.1 (dual VIOS) Create and configure LPARs Perform Opt 21 save/restore from Power9 to Power11 Validate system, network, backups, and job scheduling Required Skills Hands-on experience with IBM Power9/Power11 Strong knowledge of IBM i 7.4, VIOS, vHMC, and LPARs Experience with LTO tape (LTO9) and system migrations Duration: 80 hours Kickoff preferred week of January 19 Onsite work expected Early - Mid February
    $64k-90k yearly est. 4d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Sears Outlet Service Support Lead - NEW STORE OPENING SOON

    Alixarx 4.4company rating

    Support associate job in Appleton, WI

    Sears Hometown and Outlet Stores is a national retailer primarily focused on selling home appliances, hardware, tools and lawn and garden equipment. We operate through two segments - the Sears Hometown and Hardware segment and the Sears Outlet segment. Job Description Apply Online At: ************ and Req ID 1262508 Description The Service Support Lead is responsible for providing leadership to a core team of associates responsible for the receiving and replenishment of merchandise ensuring the sales floor is well presented and product is available for sale to the customer. The Service Support Lead is also accountable for accuracy of receiving documents, and provides supervision over merchandise deluxing and pricing operations. The Service Support Lead with assist with supervising a team of hourly associates when the Store Manager is not present. The Service Support Lead is also a role model within the unit for abiding by and holding others accountable for The Code of Business Conduct and overall business practices. Leads by example with the highest level of integrity. The Service Support Lead must have day, evening and weekend availability to work. Responsible for assisting in supervising a team of hourly Associates. Also a key carrier and must be able to interact with Associates and customers on their concerns. * Leads the Receiving and in-store operations to ensure achievement of business goals in expenses, payroll, inventory shrinkage and Associate morale * Leads receiving processes in training; assists in action plans to improve performance * Leads receiving and deluxing of merchandise throughout the unit * Prices products per Outlet Pricing Guidelines and leads efforts in unit's achievement of improved margins and cost recovery * Adheres to operational processes (i.e., receiving, replenishment, shipping and Acct. 112) and ensures consistency and performance standards are met * Develops partnership with Sears Logistics Services' (SLS) Distribution Centers and Product Repair Services * Ensures that the unit adheres to safety policies and procedures * Accepts overall 4 wall accountability * Serves as a Key carrier * Interacts with customers and associates to address their concerns * Rings normal Outlet transactions at Point of Sale (POS) * Maintains facilities and housekeeping * Understands and communicates activities/trends in unit and unique local issues to management * Performs other duties as assigned Qualifications Requirements Education: HS graduate or equivalent *1-2 years of experience * Ability to lift in excess of 50 lbs., and use hand wheeled carts to move Appliances * Strong drive for results * Action oriented * Strong execution skills * Courageous leadership skills * Ability to manage multiple priorities simultaneously * Knowledge of store and retail operations * Excellent communication skills * Ability to pay attention to detail * Computer literacy Apply Online At: ************ and Req ID 1262508 Additional Information All your information will be kept confidential according to EEO guidelines. Apply online to be considered: ************ and Req ID 1262508
    $68k-113k yearly est. 1d ago
  • Aftermarket Sales - Technical Support Representative

    Marine Travelift and Exactech 3.3company rating

    Support associate job in Sturgeon Bay, WI

    Job Description We are Growing! Marine Travelift is a growing Wisconsin-based manufacturer of customized boat handling systems that include boat hoists, marine forklifts, and hydraulic transporters. Marine Travelift has been manufacturing mobile boat hoists since 1954, and our equipment is utilized across the globe with over 5,000 units in service to help marinas handle boats of all sizes. We are the world leader in customized boat handling systems and our products back that up. Marine Travelift is also the parent company to Shuttlelift, an expansive line of industrial, rubber tire gantry cranes used in a variety of lifting applications and industries. Our gantry cranes are used globally and offer lifting solutions capacities of 25 - 1000 metric tons and greater. What are we looking for? Marine Travelift Inc., in Sturgeon Bay, WI is excited to be adding an After Market - Technical Support Representative position to our Aftermarket Sales team. As a Technical Support Representative, you will work with the Senior Service Manager and will be responsible for overseeing high-quality services for customers while also scheduling a team of field service technicians. You will ensure that services meet and exceed customer expectations, are delivered on time, and are within budget. As a a Technical Support Representative, you will… Support customers with technical advice to support our product in the field Change customer concerns/complaints to supported customer needs Assist customers in developing solutions to meet their needs Add and remove work assignments for Field Service Technicians Monitor service-delivery to ensure it meets quality standards and the customer's needs. Resolve service-related issues and customer complaints in a timely manner. Complete all other duties and responsibilities that are assigned. We are looking for you to have… A technical background/ mechanical aptitude background experience in sales & customer support together. Related work experience or an associate's degree in business (or related field) is a plus Experience is Hydraulics and electrical system is a plus Experience with heavy equipment is a plus Good organizational skills, be detailed orientated and be able to learn effectively Good communication skills (both verbal and written) Good computer and system processing skills As our team member, you will receive… Health, dental, vision, and life insurance plans which are available the first of the month following your date of hire with Health Saving Account (HSA) plan with employer contribution Paid vacation and paid holidays available on day one Participation in the company's bonus incentive plan Eligibility in our 401K benefit plan with company match after 30 days of employment Job training and advancement opportunities We are an EOE/AA employer (M/F/Veteran/Disability/Gender Identity/Sexual Orientation) Check us out at: **************************** and **************************** Brand New Variable Width Boat Hoists: ********************************** NmXGxbp8
    $33k-40k yearly est. 19d ago
  • Banking Support Associate

    First Business Bank 4.2company rating

    Support associate job in Appleton, WI

    at First Business Bank Join us today as a Banking Support Associate! First Business Bank is a Top Workplaces USA company, learn more here. At the heart of First Business Bank, we believe success comes down to putting people first. Our people are our priority - they embody ambition, experience, and client focus. The result is extremely engaged employees who provide unmatched client satisfaction. With comprehensive total rewards to support our team members, a commitment to valuing each other's differences, and a focus on improving our communities, we are confident you'll find the experience is your advantage. We're delighted you're considering joining us! Work Model: Based out of our Appleton, WI location and onsite Monday-Friday, 8am-5pm. OVERVIEW The Banking Support Associate is a key contributor in servicing the overall banking portfolio. Focusing on client onboarding, managing documentation, executing product setup and maintenance, and related monitoring, this role follows established procedures. This role provides support to Client Services, assisting with client transactions, answering phones, account documentation, and other service-related tasks. Specifically, as a Banking Support Associate you will: Deliver Exceptional Customer Service - Treasury Management This role is responsible for delivering a high level of personal service to both internal and external clients by promptly answering phone calls, greeting visitors, and responding to emails. The Associate handles routine Treasury Management tasks and related account maintenance and refers complex issues and banking solutions to Treasury Management Officers (TMO) and Client Relationship Specialists (CRS). Key responsibilities include coordinating new client onboarding and ongoing account maintenance, preparing documentation, and gathering product setup information. The role may also support limited client profiling and proposal preparation (including fee modeling). Additional duties may include supporting account reviews to ensure optimal service delivery. Prepare New Account and Maintenance Documents with Accuracy Responsible for opening and closing accounts, processing card applications, and performing routine account maintenance. Monitors key reporting activities to ensure timely and accurate handling across bank offices. Perform Banking Transactions with Accuracy Processes routine transactions such as deposits, withdrawals, and payments. Supports cash and card services, maintains accurate balances, and follows established transaction procedures. Perform Other Duties as Assigned Assists with scheduling and meeting logistics including preparing materials. May help monitor procedures and attend internal or external meetings and events as needed. The successful candidate should have: Associate's degree in business related field or equivalent work experience Prior cash handling and customer service experience preferred. Strong organizational and multitasking skills, with the ability to meet strict deadlines Excellent written and verbal communication skills Proficiency in Microsoft Office and familiarity with Salesforce or similar CRM systems Ability to handle confidential information with discretion Experience the Total Rewards Great People Deserve As a recognized Top Workplace, we know taking care of our employees and their families directly impacts their success and the success of our company. As part of the Total Rewards package, we take pride in offering eligible employee benefits which include: Comprehensive Health, Dental, and Vision plans Competitive compensation, with a focus on professional development and internal mobility Paid vacation time (15 days minimum per year) Paid sick leave (6 days per year) 1 day paid volunteer time 10 paid holidays (annually) Paid parental leave 401(k) program with company matching, plus additional profit sharing contribution Performance based annual incentive program Free and confidential Employee Assistance Program Wellness programs Education Assistance Program Employee Stock Purchase Program Plus many other perks and benefits! Compliance Statement First Business Bank participates in the E-Verify program. Know Your Right to Work English and Spanish. First Business Bank is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities. If you require a reasonable accommodation for any part of the employment process, please email [email protected].
    $21k-27k yearly est. Auto-Apply 37d ago
  • Newcomer Support Specialist - 2025560

    World Relief 3.9company rating

    Support associate job in Appleton, WI

    Job DescriptionAre you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor? If you answered ‘yes', to any of the above, World Relief, and millions of people around the world need you. At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering. If you're looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today. ORGANIZATION SUMMARYWorld Relief is a global Christian humanitarian organization whose mission is to boldly engage the world's greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish. Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy. This position is reliant upon funding and may be subject to modification or termination based on resource availability. POSITION SUMMARY: World Relief seeks a Newcomer Support Specialist to provide comprehensive case management to program participants as they work toward meeting individualized goals and learn how to navigate their community independently. This role requires a high degree of flexibility to adapt to the changing needs of program participants and will include job duties in areas of economic empowerment, initial resettlement, intensive case management, and tailored education programming.ROLE & RESPONSIBILITIES: Enroll participants into programs following applicable grant program guidelines Complete and update grant program service plans to guide participants through goal-making and achieving self-sufficiency Secure housing for arriving newcomers by establishing and maintaining relationships with local landlords Coordinate logistics for the arrival of newcomers, collecting required basic needs, scheduling interpreters, and making arrangements to welcome them at the airport Conduct home visits to assess well-being and immediate needs Assist participants in enrolling in and accessing benefits (food stamps, Medicaid, cash assistance, WIC, etc.) and other community resources (ELL, school for children, medical screenings and primary care, etc.) Track spending on cases and maintain record of expenses, per grant requirements Provide transportation to program participants for medical and other essential appointments, as needed Connect participants to ongoing means of support and services based on individualized service plans and goals Educate participants on various topics of community integration including but not limited to budgeting/financial literacy, digital literacy, household maintenance, independent healthcare navigation, etc. Field walk-in traffic and assist participants with questions, referrals, and resources during scheduled office hours Complete intakes and determine eligibility for services based on prospective program participant needs and staff capacity Provide reception services such as greeting walk-ins and directing phone calls and email inquiries, as needed and as scheduled Case note and maintain case file forms Participate in staff meetings, ongoing trainings, and other staff development opportunities Other duties as assigned JOB REQUIREMENTS: Mature and personal Christian faith Committed to the mission, vision, and values of World Relief Desire to serve and empower the Church to impact vulnerable communities Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document Bachelor's degree and 2-3 years' experience working in refugee resettlement or a related casework-type field Experience working cross-culturally Current driver's license and ability to maintain a clean driving record PREFERRED QUALIFICATIONS: Fluent in Arabic, Dari, Kinyarwanda, Spanish, Swahili, or Ukrainian, preferred World Relief offers a competitive benefits package and employee discount program for full-time, Regular, and part-time (25+ hours per week) employees World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health. ***Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
    $37k-44k yearly est. 4d ago
  • Technical Support Advisor

    Seagrave Fire Apparatus

    Support associate job in Clintonville, WI

    Description Handles all incoming warranty and service requests from Independent Field Service Representatives and directly from customers. Essential Job Functions Accurately process warranty claims from Independent Field Service Representatives and directly from customers. Enters warranty claims and corrective actions into appropriate database. Works with Independent Field Service Representatives and directly with customers to research what parts are needed for each claim. Monitors and directs all incoming service emails to proper internal representative. Process and send warranty and service invoices to field service representatives and direct customers. Locates vehicle drawings, layouts, and service manuals as needed. Calls vendors to find availability and pricing of purchased parts for warranty and service repairs. Responsible for returning parts to vendors Other Duties as assigned. Requirements Minimum of two years relevant experience working in a customer service job. Associate Degree in relevant area of study desired.
    $89k-117k yearly est. Auto-Apply 60d+ ago
  • Client Support Specialist

    Christian Family Solutions 3.3company rating

    Support associate job in Appleton, WI

    Christian Family Solutions is a faith-based, religious organization committed to our mission: healing and helping people in need through the ministry of Jesus Christ. As more and more people seek help with difficult issues, we want to be the counseling resource they turn to for hope, healing, and peace. We are seeking a full-time Client Support Specialist to serve as the welcoming first point of contact for our clients. This position will initially be based at our Appleton, WI clinic, with an anticipated transition to a remote role around August 2026. The work schedule is Monday - Thursday, 7:30am-4:30pm, and Friday, 8:00am-12:00pm. The selected candidate will be eligible for Christian Family Solutions' comprehensive benefits package, which includes health, dental, and vision insurance; short- and long-term disability; life insurance; a 401(k) plan with employer match; and paid time off (PTO). What you will be doing: You'll be the welcoming face of our organization - helping clients feel comfortable and supported from their first interaction. As a Client Support Specialist, you will manage incoming calls, direct inquiries, and provide accurate information to clients and staff. You'll coordinate appointment scheduling and maintain accurate records in our scheduling system. This person will ensure smooth daily operations by supporting clinicians with general office tasks and sharing tasks with the entire Support Team through virtual communication channels. The ideal candidate will be organized, dependable, and passionate about providing excellent customer service in a team-oriented, ministry-focused environment. Why work for Christian Family Solutions? At Christian Family Solutions, you have the opportunity to work with a well-trained and equipped team who are able to safely navigate their way through the mental health field. You will receive on-the-job training to ensure that you, too, are well-trained and equipped for this role. If you are motivated to assist clients in a comfortable, supportive, and Christ-centered atmosphere with a strong Christian Mission and Core Values, we want you to be a part of our team. Requirements High School diploma or equivalent. Bachelor's degree in a Social Services or Human Services field desired. Willingness to support the mission of Christian Family Solutions. Active member of a WELS or ELS or confessional Lutheran Church preferred. Minimum of two years' experience in a receptionist/administrative related role preferred (preferably in a Human Services, Mental Health, or Medical setting). Strong communication and interpersonal skills with the ability to act as a resource for clients, provide customer service in a courteous manner, and work effectively with diverse groups of people at various levels within the organization. Good organizational and time management skills required to complete work in a timely and efficient basis. Proficiency with Microsoft Office. Demonstrated prior experience and advanced proficiency with electronic recordkeeping software (EMR). A high degree of responsibility to maintain confidentiality in all matters of the division. Motivated to be part of our Christ-centered atmosphere with a willingness to support our strong Christian Mission and Core Values
    $32k-39k yearly est. 16d ago
  • Partner Support Specialist (part-time)

    Via of The Lehigh Valley 3.6company rating

    Support associate job in Green Bay, WI

    Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals. As a part-time Partner Support Specialist, you will have the amazing opportunity to interact with one of our main customers: our driver-partners! The Driver Experience Team serves as a direct bridge between Via's brand and the people who actually deliver our services. As a Partner Support Specialist for Via, you'll be on the ground floor at this exciting company ensuring that our driver-partners have a smooth interaction and experience. We strive to create effortless experiences for everyone who reaches out to our team, and we serve as an advocate for our driver-partners in an effort to drive changes to the overall Via's experience. You will make customers feel like they are receiving a world-class education on our product suite; they will feel supported and loved throughout their correspondence with us. We bring the voice of the Via's brand to our drivers, and the voice of our drivers to the broader Via's team. Please note: this is a part-time opportunity at about 20 hours per week. What You'll Do: Serve as the front line, speaking with driver-partners face-to-face, over the phone and through email/SMS to help improve their first experience with Via or manage their accounts Become an expert on our Via software and book rides for our passengers, serving as the first point of contact and helping hand for our riders Thrive in a fast-paced environment tackling an array of customer issues. Deliver above-and-beyond customer service to our driver-partners, finding new and interesting ways to make customers smile. Notice even the smallest trends and pain points, then brainstorm ways in which we can create solutions to improve each customer's experience. Coordinate with management to channel customer feedback to all areas of the business such as technology, marketing, design, and product teams. Who You Are: Clear communicator with excellent reading comprehension and writing skills Excellent computer and technical skills, including experience with Microsoft Office, the Google Suite, previous CRM tools like Salesforce a plus Strong listening skills and a great conversationalist A well-rounded team player who takes ownership of (and pride in) your work A strong work ethic and an entrepreneurial spirit Dynamic; willing to wear multiple hats and work on projects of all types You take initiative to solve problems and get the job done Empathy and the ability to put yourself in the customer's shoes Ability to work Tuesdays and Fridays 5p - 10p; and Saturdays. Compensation and Benefits: Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary: $18/hour We're Via, and we build technology that changes the way the world moves. We're driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive. Our teams of world class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more. If you're excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn't align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities. Ready to join the ride? Via is an equal opportunity employer.
    $18 hourly Auto-Apply 60d+ ago
  • Support Staff

    St. John's Ministries 4.0company rating

    Support associate job in Green Bay, WI

    St. John's Ministries is looking for individuals to join our shelter staff for the upcoming season, which runs November 1-April 30. These positions offer anyone interested in pursuing a career in social work, psychology or criminal justice a great opportunity to gain experience working with individuals struggling with mental health and addiction issues. They also offer anyone with a passion to serve others an opportunity to engage with and make a meaningful impact on community members in need of support. Training will be provided. Our Support Staff are a vital component of our ability to provide a warm, welcoming environment for our shelter guests. Shifts available at both (Men/Women's) shelters. Shifts for this position are 4-10pm and 5am-9am seven days a week. Minimum of one shift per week. The essential functions of support staff include: Assisting security staff with guest check in. Signing guests in and assigning bunks and nightly chores. Staffing our med room. Checking in guest medications, allowing guests access to them throughout the evening and morning and accurately logging what medications they are taking. Overseeing completion of guest chores. Communicating guest issues to the Shift Lead. Engaging and building rapport with shelter guests Filling donation requests, doing laundry and completing other tasks as needed. Necessary Skills Experience working with low-income individuals, mental health and substance abuse issues preferred, but not required A strong desire to serve others in the community A positive attitude A calm demeanor when dealing with challenging personalities Responsibility to present for your assigned shifts, or to find coverage if you cannot Ability to work well as a member of a team Ability to juggle multiple responsibilities Initiative to address issues that may arise
    $27k-33k yearly est. 60d+ ago
  • Employee Support Specialist

    Mypathcompanies

    Support associate job in Appleton, WI

    Are you someone who is passionate about making a difference in the lives of others? Do you enjoy caring for and mentoring others with disabilities? MyPath and its Operating Companies provide specialized services and dignified care for children, adolescents and adults with special needs. Our companies provide a spectrum of services and support which promote the ability of those we serve to live as independently as possible in the community. Overview We are looking for an Employee Support Specialist (ESS) to join our team. The ESS supports and engages direct care employees through two core functions: Employee Onboarding and continued Employee Support and training. Through these responsibilities you will enhance the employee experience, drive employee satisfaction, increase performance, and build retention. Responsibilities Include: Maintain program visibility and provide immediate training based on observations in coordination with program supervisor Provide company updates, clarification of policy and procedures, and continued training to direct care staff Facilitate New Employee Orientation training and education Utilize training guidelines to ensure a standardized training experience Engage with new and existing employees within programs to build rapport, promote job satisfaction, and promote morale Generates reports recapping program visits and employee performance Benefits: Full Benefits Package 4 weeks of paid time off every year $2000 Referral Bonus Tuition reimbursement and Student Loan Pay-down programs Employee Assistance Programs And More! Qualifications: High School Diploma or equivalent Valid Wisconsin driver's license for 3 years with an acceptable driving record Maintain insurance on personal vehicle 5 years caregiving experience, 1-2 years of supervisory experience preferred Excellent communication skills Ability to lead employee orientation and training sessions Ability teach required skills and knowledge to direct care staff Must be able to travel to different work locations, training sessions, and meetings Homes for Independent Living celebrates diversity and we are committed to creating an inclusive environment for all employees and clients. Additional Information MyPath is composed of a beautifully diverse spectrum of employees with different characteristics, abilities, and life experiences. We believe that equitable, diverse, and inclusive practices in our workspaces are integral to the existence of MyPath. We value our diverse spectrum of Owners, the individuals we serve and the communities we encounter. Our success as an organization is directly proportional to our ability to create belonging and genuinely engage our Owners and potential Owners. We ask for demographic information so that we can be intentional in supporting our Owners best. Although not required, we would appreciate you sharing to help our commitment of cultivating a diverse, equitable, inclusive, and belonging MyPath. Our Culture At MyPath, we support an ownership culture throughout the organization. Our culture is based on our five beliefs and behaviors: Passion Accountability Teamwork Openness Continuous Learning and Innovation As an employee owner, you can expect transparency, respect and appreciation. You'll impact the place you work and map a career within MyPath. With your passion and our breadth of services, your options are nearly limitless! MyPath is an Equal Opportunity Employer (EOE) committed to fostering a diverse, equitable, and inclusive workplace. We embrace the unique characteristics, abilities, and life experiences of our employees and believe that equitable and inclusive practices are essential to our success. We value the diversity of our Owners, the individuals we serve, and the communities we engage with.
    $31k-46k yearly est. Auto-Apply 20d ago
  • Development Support Specialist

    City of Green Bay, Wi 3.7company rating

    Support associate job in Green Bay, WI

    The City of Green Bay is looking for a detail-oriented, customer-focused Development Support Specialist to join our Community & Economic Development team! This role provides vital administrative and customer service support for Planning, Economic Development, Inspection, Housing, and Redevelopment functions that help move our community forward. If you thrive in a fast-paced environment, enjoy working with the public, and value accuracy and organization, this is a fantastic opportunity to contribute to meaningful community work. Work Schedule: Monday - Thursday from 7:30 a.m. to 5:00 p.m. and Friday from 7:30 a.m. to 11:30 a.m. No residency requirement. The City of Green Bay is a leader in employee health and wellness with its Health/1265 program with a goal to engage all employees in their own health and well-being by providing insurance premium incentives and other benefits. At the City of Green Bay we strive to foster an environment of diversity, inclusion, and belonging. We welcome LGBTQ+, women, and minority candidates to apply. * Provides administrative support for staff related to various boards and commissions including Plan Commission, Board of Appeals, Economic Development Authority, Green Bay Housing Authority, and others as needed. Sets up meetings utilizing computerized system and creates agendas, reports, minutes and related documents. Distributes/publishes meeting materials to website and members. Sets up Zoom meetings for hybrid meeting access. Attends committee meetings. Prepares, tracks, and adds items needed to Council agenda including reports, resolutions, and ordinances. Prepares mailings and public notices as required per committee guidelines. Maintains contact information for boards and commissions. Prioritizes related work to meet deadlines. * Performs work related to the short-term rental permit application process. Involves review of required paperwork for new applications and the annual renewal process. Communicates and follows up with applicants as needed. Maintains related records in computerized system. * Performs considerably difficult customer service duties to walk-in, telephone, and on-line inquiries. Provides information to and/or directs callers and visitors to proper personnel using knowledge of department policies and procedures. Appropriately directs callers to other City of Green Bay departments and other governmental agencies. Involves explanation of department policies and procedures or independent judgement for immediate referral to staff. * Assists the public with permit-related questions and completion and submittal of building permit applications. Involves review for required forms, signatures, site plans, etc. Independently creates projects in computerized system for various permits upon submittal. * Utilizing computerized system, receives and logs complaints from the public and other departments/agencies for building, housing, zoning, plumbing, heating, and electrical code violations. Schedules inspections for residential and commercial construction projects. Maintains communications with inspectors in the field. * Performs essential financial functions of accepting payments and generating receipts for in-person, mailed, and online payments for permits, fees, and various other department transactions. Involves research to ensure proper paperwork and approvals are in place before accepting payment, and communication and follow-up with customers on missing documents. * Prepares daily deposit and balancing of cash drawer. Generates and reviews daily reports to verify accuracy of financial and permit information. Maintains receipt and deposit records. * Maintains files of correspondence, forms, reports, and other materials. Compiles and enters data for invoice processing. Processes incoming and outgoing mail.. * Proactively updates website content, creates and maintains online forms, and creates department documents for staff and public use. * Provides administrative support for federal housing program and community development block grant program. * Assists and performs back up duties for Administrative Operations Supervisor and other Support Specialists as deemed necessary. * Performs other duties as assigned. * High school diploma or equivalent. * Three or more years of full-time office and customer service experience which included a substantial amount of data entry, computerized systems, software, and money handling. * Successful completion of post high school courses in Administrative Professional, business, communications, or related field highly desirable. A combination of equivalent experience and/or education may be considered. * Good knowledge of basic office procedures. Working knowledge of business English, spelling, punctuation and grammar. Working knowledge of business letter forms and general filing procedures. Good attention to detail. * Good skill in performing basic mathematical computations, cash handling, and simple bookkeeping procedures; good skill in planning and processing documents to meet specified deadlines. Skill and ability to operate a variety of office machines. * Ability to provide excellent customer service. Ability to prioritize duties and multi-task to meet deadlines as required. Ability to focus on projects for long periods of time. Ability to proficiently type and utilize a computer and the required software. Ability to follow oral and written instructions. Ability to use independent judgment and work independently. Ability to learn and apply departmental policies, City ordinances and State Statutes. Ability to establish and maintain effective working relationships with staff and the public. Ability to communicate effectively both orally and in writing. Ability to work the required hours of the position. * Typing and other testing tools will be used to assess skills. Physical Requirements Ability to perform the following activities: * Ability to perform the following activities: * Lifting up to 20 pounds. * Carrying up to 20 pounds. * Frequent sitting. * Ability to stoop, reach and lift. The above is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
    $31k-37k yearly est. 43d ago
  • Program Support Aide-ADS

    Cerebral Palsy Inc. 4.1company rating

    Support associate job in Kimberly, WI

    Job Description The primary role of the Program Support Aide is to provide day-to-day assistance to the Adult Instructors & PCS (Personal Care Specialist) team. The Aide will also assist with duties in the Adult Day Services department to help build efficiencies throughout the program. 32 hours/week | Tuesday-Friday, 7:30a-4:00p | Full-time Benefits DUTIES AND RESPONSIBLITIES: Provide assistance with personal cares for clients, both male and female clients, to include: toileting, feeding, providing drinks/snacks per special healthcare needs, and dressing, with the primary function of this position assisting with personal cares. Provide assistance to Instructors during classes, exercise and in the pool. This will include Range of Motion, PT follow-through, swimming and community outings. Provide assistance during the lunch periods by preparing and arranging rooms, sanitizing tables, and clean up. Monitor and adhere to a variety of program and class schedules. Sanitize rooms and equipment as scheduled/needed. Perform housekeeping tasks of laundry, stocking, etc. Responsible for timely and accurate documentation as needed: incident reports, seizure reports, behavior reports, etc. Attend staff meetings, in-service training, and/or continuing education courses as required. Provide direction to volunteers during program activities and community outings. Perform any other duties as deemed necessary. Adhere to the agency safety policies and procedures. EXPERIENCE AND SKILL REQUIREMENTS: High school diploma required. CNA license preferred. Physically able to lift and transfer adults (minimum of 25 pounds). Experience and/or training working with adults who have severe disabilities. Must have a positive attitude and strong degree of professionalism at all times. Established communication and organizational skills. Successful completion of background check, iso-kinetic test, communicable disease screen and drug screen.
    $27k-33k yearly est. 28d ago
  • Store Support

    Home Depot 4.6company rating

    Support associate job in Appleton, WI

    Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.
    $35k-41k yearly est. 60d+ ago
  • Admin Support

    Global Channel Management

    Support associate job in Marinette, WI

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Minimum of 1-3 years of administrative support experience Excellent calendar management skills required, including the coordination of team/department meetings utilizing Microsoft Outlook Flexible team player with experience working within a support and client service environment and ability to establish strong working relationships with internal and external partners Superior written and verbal communications skills Meticulous attention to detail and a proven track record in completing tasks and projects efficiently and thoroughly Exceedingly well organized, flexible, and able to navigate a fast-paced and dynamic corporate environment Proficiency across the Microsoft Office Suite Displays a high level of professionalism and confidentiality. Responsibilities: Manages calendars; manage all incoming meeting requests, set up meetings for each Coordinate, organize, and manage scheduling for conference calls, on- and off-site meetings. Organize and manage catering needs, A/V set-up needs, pick-up/greet guests/vendors as requested. Coordinate and book international and domestic travel (i.e.: airlines, hotel, ground transport) Answer phones and direct all incoming calls to appropriate party promptly and efficiently when requested, take and respond to messages. Provide general administrative support including but not limited to handling department shipping requests, expense report processing, time sheet approvals, invoice processing, and supply needs as requested. Coordinate and act as point person for all new hire set-up requests, printer/IT issues and outstanding tickets, and general office projects and needs Update department leadership on the status of assigned projects and tasks in a proactive and timely manner. Comments/Special Instructions Need sharp individual that pays attention to detail. Additional Information $21/hr 3 months
    $21 hourly 60d+ ago
  • Technical Product Support Specialist (FOAM) - Onsite

    Johnson Controls Holding Company, Inc. 4.4company rating

    Support associate job in Marinette, WI

    What you will do Johnson Controls is seeking a Technical Product Support Specialist - FOAM, to join our Technical Services team that provides technical support to our internal/external customers, sales teams, distributors and end users. You will provide efficient, effective and cordial technical support and will be a subject matter expert with the Fire Suppression FOAM Hardware Business Unit. You'll have an opportunity to perform full range of field commercial and technical support functions and special projects. This position is onsite based in Marinette, WI. Candidates must be commuting distance to the office, or able to relocate. How you will do it Prepare Bill of Materials for distributors, both domestic and international Consult with engineers, architects, and other professional and technical personnel. Provide answers to technical questions from distribution, field sales and other customers. Travel to customer sites to assist in on site hazard analysis when required Represent the Technical Service Department on technical committees and project teams. Assist Quality Services with warranty claims. Complies with federal, state, and local legal requirements by studying existing and new legislation. Anticipates future legislation, advising customer on product, services, or equipment adherence to requirements. Monitor, Influence and provide guidance on applicable industry codes and standards, such as NFPA. Review technical literature to assure technical correctness prior to release to the field. Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Review manufacturing drawings for accuracy Contribute to team effort by accomplishing related tasks as needed. Assist with training of staff in Technical Service and the Training departments Support Customer Visits (factory tours) as necessary. Work with the Field Sales organization, manufacturing, engineering, and Customer Service to resolve order issues. Review/Develop technical documents to support field sales on various areas of product application as necessary. Review and analyze engineering rules and documents as necessary. Provide technical direction for other engineers, drafters or technicians on specific work assignments. Be proficient at preparing, checking, and coordinating the release of documentation to support Custom and Standard products. Strive for continuous improvement and teamwork in product development and processes. What we need Required Bachelor degree , or Associates degree, in a Mechanical degree, or similar background through education or related experience US citizen or Permanent Resident. Sponsorship is not provided for this position 0-5 years of experience Preferred National Institute for Certification in Engineering Technologies (NICET) Level III in Special Hazard Systems or equivalent industry certification a plus Proficient in Microsoft Office applications HIRING SALARY RANGE: $70,000 - $85,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at ***************************************** Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
    $22k-28k yearly est. Auto-Apply 6d ago
  • Retail Support Specialist

    DSI Systems 4.0company rating

    Support associate job in Grand Chute, WI

    Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities: Customer Support Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations. Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns. Troubleshoot wireless devices, network issues, and feature functionality. Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations. Retail Partner Support Act as the AT&T subject-matter expert for retail employees and third-party labor partners. Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience. Work Environment & Schedule Expectations This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day. Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs. Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands. Operational Excellence Navigate multiple systems simultaneously while engaging with customers in real time. Document all interactions thoroughly and accurately. Adhere to company policies, compliance requirements, and privacy standards. Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores. Execute and maintain approved planograms for mobile devices and signage Maintain inventory accuracy for display devices and fixtures Add, remove, and reposition phones, fixtures, and promotional material per planogram updates Collaboration & Communication Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents. Share insights on recurring issues to improve processes and customer experience. Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications Strong customer service and communication skills. Ability to handle high-stress or escalated situations with professionalism. Proficient in multitasking and navigating complex systems. Detail-oriented with strong problem-solving abilities. Ability to work flexible hours, including evenings, weekends, or holidays as needed. Preferred Qualifications Experience in wireless communications, retail customer service, or technical support Previous call center or retail support experience is a plus. What We Offer Competitive starting pay of $26 per hour! Comprehensive training and development programs A supportive and engaging team environment Opportunities for career growth and advancement Benefits Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period! 401k Plan with employer matching after one year of employment Paid vacation, personal/sick days, and bereavement time after 90 days Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!
    $26 hourly Auto-Apply 12d ago
  • Store Facilities Team Member

    Fleet Farm Careers 4.7company rating

    Support associate job in Oshkosh, WI

    Do you thrive in a fast paced, hands-on work environment? Do you have a general knowledge of building maintenance and enjoy working with tools and equipment? This role could be for you! The Store Facilities Team Member is responsible for performing general maintenance functions in and around Fleet Farm's Property. The position is responsible for providing neat and clean public space. Job duties: Provide friendly and efficient customer service in all customer interactions. Perform basic inspections and repair on equipment and units, such as forklifts, floor scrubber, generators, etc. Responsible for submitting maintenance work orders when outside expertise is needed. Maintain walkways and parking lot areas, including snow and ice removal from entries and exits, salting/sanding as needed, and general repair of ruts and potholes. Perform routine maintenance on the car wash, including daily and monthly inspections, such as soap and wax levels, nozzle flows, vacuums, waste levels, and overall cleanliness. Maintain a clean interior and exterior facility appearance, including lights, signage, grass and weed control, cart corrals, etc. Clean and polish floors, windows, mirrors, vending machines, and ice machines. Clean public areas including public floors, service areas, restrooms, furniture, and vents. Job Requirements and Education: High School Diploma or GED preferred. Ability to work a flexible schedule, including days, nights, weekends, and holidays is required. Basic knowledge of maintenance functions preferred. Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.
    $20k-26k yearly est. 32d ago
  • Banking Support Associate

    First Business Financial Services, Inc. 4.2company rating

    Support associate job in Appleton, WI

    Join us today as a Banking Support Associate! First Business Bank is a Top Workplaces USA company, learn more here. At the heart of First Business Bank, we believe success comes down to putting people first. Our people are our priority - they embody ambition, experience, and client focus. The result is extremely engaged employees who provide unmatched client satisfaction. With comprehensive total rewards to support our team members, a commitment to valuing each other's differences, and a focus on improving our communities, we are confident you'll find the experience is your advantage. We're delighted you're considering joining us! Work Model: Based out of our Appleton, WI location and onsite Monday-Friday, 8am-5pm. OVERVIEW The Banking Support Associate is a key contributor in servicing the overall banking portfolio. Focusing on client onboarding, managing documentation, executing product setup and maintenance, and related monitoring, this role follows established procedures. This role provides support to Client Services, assisting with client transactions, answering phones, account documentation, and other service-related tasks. Specifically, as a Banking Support Associate you will: * Deliver Exceptional Customer Service - Treasury Management This role is responsible for delivering a high level of personal service to both internal and external clients by promptly answering phone calls, greeting visitors, and responding to emails. The Associate handles routine Treasury Management tasks and related account maintenance and refers complex issues and banking solutions to Treasury Management Officers (TMO) and Client Relationship Specialists (CRS). Key responsibilities include coordinating new client onboarding and ongoing account maintenance, preparing documentation, and gathering product setup information. The role may also support limited client profiling and proposal preparation (including fee modeling). Additional duties may include supporting account reviews to ensure optimal service delivery. * Prepare New Account and Maintenance Documents with Accuracy Responsible for opening and closing accounts, processing card applications, and performing routine account maintenance. Monitors key reporting activities to ensure timely and accurate handling across bank offices. * Perform Banking Transactions with Accuracy Processes routine transactions such as deposits, withdrawals, and payments. Supports cash and card services, maintains accurate balances, and follows established transaction procedures. * Perform Other Duties as Assigned Assists with scheduling and meeting logistics including preparing materials. May help monitor procedures and attend internal or external meetings and events as needed. The successful candidate should have: * Associate's degree in business related field or equivalent work experience * Prior cash handling and customer service experience preferred. * Strong organizational and multitasking skills, with the ability to meet strict deadlines * Excellent written and verbal communication skills * Proficiency in Microsoft Office and familiarity with Salesforce or similar CRM systems * Ability to handle confidential information with discretion
    $21k-27k yearly est. Auto-Apply 38d ago
  • Newcomer Support Specialist - 2025560

    World Relief 3.9company rating

    Support associate job in Appleton, WI

    Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor? If you answered ‘yes', to any of the above, World Relief, and millions of people around the world need you. At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering. If you're looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today. ORGANIZATION SUMMARYWorld Relief is a global Christian humanitarian organization whose mission is to boldly engage the world's greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish. Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy. This position is reliant upon funding and may be subject to modification or termination based on resource availability. POSITION SUMMARY: World Relief seeks a Newcomer Support Specialist to provide comprehensive case management to program participants as they work toward meeting individualized goals and learn how to navigate their community independently. This role requires a high degree of flexibility to adapt to the changing needs of program participants and will include job duties in areas of economic empowerment, initial resettlement, intensive case management, and tailored education programming.ROLE & RESPONSIBILITIES: Enroll participants into programs following applicable grant program guidelines Complete and update grant program service plans to guide participants through goal-making and achieving self-sufficiency Secure housing for arriving newcomers by establishing and maintaining relationships with local landlords Coordinate logistics for the arrival of newcomers, collecting required basic needs, scheduling interpreters, and making arrangements to welcome them at the airport Conduct home visits to assess well-being and immediate needs Assist participants in enrolling in and accessing benefits (food stamps, Medicaid, cash assistance, WIC, etc.) and other community resources (ELL, school for children, medical screenings and primary care, etc.) Track spending on cases and maintain record of expenses, per grant requirements Provide transportation to program participants for medical and other essential appointments, as needed Connect participants to ongoing means of support and services based on individualized service plans and goals Educate participants on various topics of community integration including but not limited to budgeting/financial literacy, digital literacy, household maintenance, independent healthcare navigation, etc. Field walk-in traffic and assist participants with questions, referrals, and resources during scheduled office hours Complete intakes and determine eligibility for services based on prospective program participant needs and staff capacity Provide reception services such as greeting walk-ins and directing phone calls and email inquiries, as needed and as scheduled Case note and maintain case file forms Participate in staff meetings, ongoing trainings, and other staff development opportunities Other duties as assigned JOB REQUIREMENTS: Mature and personal Christian faith Committed to the mission, vision, and values of World Relief Desire to serve and empower the Church to impact vulnerable communities Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document Bachelor's degree and 2-3 years' experience working in refugee resettlement or a related casework-type field Experience working cross-culturally Current driver's license and ability to maintain a clean driving record PREFERRED QUALIFICATIONS: Fluent in Arabic, Dari, Kinyarwanda, Spanish, Swahili, or Ukrainian, preferred World Relief offers a competitive benefits package and employee discount program for full-time, Regular, and part-time (25+ hours per week) employees World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health. ***Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
    $37k-44k yearly est. Auto-Apply 4d ago
  • Employee Support Specialist

    Mypathcompanies

    Support associate job in Manitowoc, WI

    Are you someone who is passionate about making a difference in the lives of others? Do you enjoy caring for and mentoring others with disabilities? MyPath and its Operating Companies provide specialized services and dignified care for children, adolescents and adults with special needs. Our companies provide a spectrum of services and support which promote the ability of those we serve to live as independently as possible in the community. Overview We are looking for an Employee Support Specialist (ESS) to join our team. The ESS supports and engages direct care employees through two core functions: Employee Onboarding and continued Employee Support and training. Through these responsibilities you will enhance the employee experience, drive employee satisfaction, increase performance, and build retention. Responsibilities Include: Maintain program visibility and provide immediate training based on observations in coordination with program supervisor Provide company updates, clarification of policy and procedures, and continued training to direct care staff Facilitate New Employee Orientation training and education Utilize training guidelines to ensure a standardized training experience Engage with new and existing employees within programs to build rapport, promote job satisfaction, and promote morale Generates reports recapping program visits and employee performance Benefits: Full Benefits Package 4 weeks of paid time off every year $2000 Referral Bonus Tuition reimbursement and Student Loan Pay-down programs Employee Assistance Programs And More! Qualifications: High School Diploma or equivalent Valid Wisconsin driver's license for 3 years with an acceptable driving record Maintain insurance on personal vehicle 5 years caregiving experience, 1-2 years of supervisory experience preferred Excellent communication skills Ability to lead employee orientation and training sessions Ability teach required skills and knowledge to direct care staff Must be able to travel to different work locations, training sessions, and meetings Homes for Independent Living celebrates diversity and we are committed to creating an inclusive environment for all employees and clients. Additional Information MyPath is composed of a beautifully diverse spectrum of employees with different characteristics, abilities, and life experiences. We believe that equitable, diverse, and inclusive practices in our workspaces are integral to the existence of MyPath. We value our diverse spectrum of Owners, the individuals we serve and the communities we encounter. Our success as an organization is directly proportional to our ability to create belonging and genuinely engage our Owners and potential Owners. We ask for demographic information so that we can be intentional in supporting our Owners best. Although not required, we would appreciate you sharing to help our commitment of cultivating a diverse, equitable, inclusive, and belonging MyPath. Our Culture At MyPath, we support an ownership culture throughout the organization. Our culture is based on our five beliefs and behaviors: Passion Accountability Teamwork Openness Continuous Learning and Innovation As an employee owner, you can expect transparency, respect and appreciation. You'll impact the place you work and map a career within MyPath. With your passion and our breadth of services, your options are nearly limitless! MyPath is an Equal Opportunity Employer (EOE) committed to fostering a diverse, equitable, and inclusive workplace. We embrace the unique characteristics, abilities, and life experiences of our employees and believe that equitable and inclusive practices are essential to our success. We value the diversity of our Owners, the individuals we serve, and the communities we engage with.
    $31k-47k yearly est. Auto-Apply 13d ago

Learn more about support associate jobs

How much does a support associate earn in Green Bay, WI?

The average support associate in Green Bay, WI earns between $22,000 and $72,000 annually. This compares to the national average support associate range of $26,000 to $83,000.

Average support associate salary in Green Bay, WI

$40,000
Job type you want
Full Time
Part Time
Internship
Temporary