Support associate jobs in Kalamazoo, MI - 522 jobs

Responsible for executing technical support activities for GMP Finishing Operations in a multi-product, Fill/Finish CDMO facility. Activities include cross-functional deviation investigations, CAPAs, AIs, targeted innovations, audit support, and overall plant performance. This position will work closely with Quality as well as Operations, Continuous Improvement and Project Management to support site objectives. This role may work overtime and/or an on-call schedule for technical supports and site deviation analysis, as needed. Non-Negotiable Requirements: Bachelor's degree in life sciences or equivalent training and/or experience is necessary. 1-2 years of relevant experience in pharmaceutical manufacturing is required. Strong skillset in root cause analysis, technical writing and CAPA in a GMP environment and/or related LEAN/six-sigma experience. Preferred Requirements: Previous experience in a CMO and sterile filling is preferred. Knowledge of QA principles and procedures in a pharma, biopharma, and/or biotech manufacturing environment. Responsibilities Include (but are not limited to): Work closely with respective team members from Operations, Engineering, Maintenance, Project Management and Quality to ensure all documentation (and respective data) is gathered in an expeditious manner for timely completion of deviation investigations. Ensure appropriate risk analysis, root cause and corrective action tools and identification is used for all deviation investigations. Author and revise site procedures in a timely manner to address CAPA and corrective actions for deviation investigation and/or site continuous improvement projects. Assist implementations of targeted new technologies and procedures. Assist in audit checks for the building and equipment as necessary Assess, evaluate, and provide immediate corrective actions for GMP discrepancies and intra batch process monitoring, analysis, and reporting. Serve as first line of defense for all manufacturing excursions, GMP lifecycle management of execution level process data, providing for unit operation (formulation, sterile filling, inspection/labeling). Support strategic plans for process and plant improvements in order to increase efficiency and manage costs. Stock PPE as necessary Maintain vision of the production floor and equipment. Send Technical Notes to update Maintenance and Management. Utilize eMaint to compare and verify calibration for equipment. Train employees on cleaning and corrective actions for equipment. Effective cross-functional collaboration with Quality, Continuous Improvement, MSAT, AMAs, Operations Supervision and Management. Assist engineering and validation with implementation, commissioning, and validation of process equipment. Take corrective action by thinking creatively and problem solving to develop innovative solutions based on sound scientific analysis. Initiate revisions to cGMP procedures, and master batch records as applicable. Initiates daily, weekly, and monthly site quality metrics and trend reviews. Assists in the review and approval of Validation documents and site change controls. Full job description available during formal interview process. What Sets GRAM Apart from Other Employers: MEDICAL BENEFITS starting day 1: Blue Cross Blue Shield medical and dental, vision, life insurance, and disability benefits are available to you and your family on your first day of work, with the company paying for 75% of the cost! Once eligible for the 401(k) program, all your contributions are immediately 100% vested, and you are immediately vested in GRAM contributions as well. We also offer generous off-shift premiums! Paid VOLUNTEERISM starting day 1: GRAM encourages giving back to our community by offering 16 hours of paid volunteer time per calendar year! PTO: Full-time employees accrue up to 13 days of time off per calendar year. You choose how to use this time for your vacation, sick, or mental health needs! WELLNESS TIME OFF: Employees earn 1 hour of time off for every 30 hours worked to use how you choose. PAID HOLIDAYS: We offer 10 paid holidays per calendar year with immediate eligibility! PAY: Depends on Experience and is discussed during the interview process. If you meet the required criteria listed above, GRAM welcomes you to apply today!

Customer Support Technician - Plainwell, Michigan DISHER is currently partnering with a leading global provider of modular units and systems for the manufacturing and processing of plastics. They are currently searching for a Customer Support Technician who will be responsible for servicing equipment as well as installing and commissioning new equipment and system expansions at customer sites. What it's like to work here: This company is focused on fostering a culture of empowerment and emphasizes high morale, strong communication and a customer-first approach. They trust their people to get the job done, which creates a laid-back atmosphere with flexible hours and a commitment to both hard work and enjoyable moments for the team. What you will get to do: Traveling to customer locations to solve after-sale service issues, including equipment operation and evaluations as well as maintenance training. Answering customer service phone calls and e-mails. Testing and refurbishing used and customer owned equipment at the company's facility in Plainwell. 25% (approximately) - support of new capital equipment projects and system expansions - directed by the responsible project manager. Traveling to customer locations to assist in system installations, commissioning efforts, and start-ups. Other project related activities as needed. What will make you successful: 3 to 5 years of experience in a related field or position. Travel experience. Driver's license. Ability to get a passport (travel to Canada and Mexico). Experience with electrical systems and controllers - HMI troubleshooting experience. Proficiency with a multimeter. Must enjoy learning new things. Must be able to act calmly in stressful situations. Self-motivated and organized. Good communication skills.

Role Description The animal research technician is a critical role in day-to-day animal facility operations and portfolio execution. This position will provide care for companion animals in a research environment at the Kalamazoo, MI site. Primary species of responsibility are cats, dogs and rodents but may also include cross-support with other species. Must properly use and maintain all necessary equipment and follow proper techniques as determined by departmental SOPs and Institutional Policies. This role performs all phases of clinical and preclinical studies, associated with the discovery and/or development of animal health products. Weekend and holiday work expected and performed on rotation. Responsibilities: Performing daily animal husbandry for cats, dogs and rodents Sample collection, sample processing, executing technical aspects of study protocols and data collection. Utilizing knowledge of how functional areas are used and maintained in the completion of research protocols, responsible for all steps of room maintenance related to studies, cleaning and disinfecting animal areas, to ensuring the animal facilities are in inspection ready state. Provide training on animal activities. Laboratory and instrument maintenance in accordance with applicable Animal Welfare and GXP and policies. All responsibilities must be conducted in accordance with protocols and applicable SOPs. Comprehend and follow research protocols. Provides communication with and assistance to the lead technicians, manager, and researchers. Assist and support the clinical veterinarians with all aspects of veterinary care. Contributes to continuous improvement and shares knowledge and expertise with others in work group. Qualifications: High school diploma + 3 years related experience or education combined and/or valid veterinary technician license/certification Experience in working with animals, cats and dogs preferred, in a commercial or veterinary research setting Proven track record of working well in a team setting. Flexibility, enthusiasm and adaptability within the work environment History of successfully working in a fast-paced setting involving multiple projects and tasks. Demonstrated math and reading comprehension required. Desirable attributes: Associate degree in related field AALAS Certification. Great attitude. Previous experience in an in vivo research setting. Physical Requirements: Ability to lift 50 pounds. Role requires the usage of Personal Protective Equipment (PPE) and a very high level of personal hygiene to be maintained while at work. Full time RegularColleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at ********************************** to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

Associate Support Technician Position Requirements & Responsibilities: (These requirements are in addition to any and all Viewrail employment requirements and policies.) The Associate Support Technician will work on-site to serve as the primary, first-level point of contact for all day-to-day IT needs and support for Viewrail and the companies of Viewrail Holdings. This position requires heavy collaboration and teamwork with other members of the IT team to field the incoming support requests and to fix computing and technology problems. Responsibilities: Install and support computing hardware (workstations, printers, mobile devices) Install and support software on Viewrail computing devices Triage and resolve support tickets as they arise Manage user accounts for Viewrail IT systems and software Assist other Viewrail teams with technology and process improvements as directed Keep process and workflow documentation up to date Effectively collaborate in a team environment Contribute to task estimation efforts All other job duties and responsibilities as assigned Required Skills: Proficiency with Microsoft Windows Familiarity with Google Workspace Familiarity with both iOS and Android mobile devices Knowledge of core networking technologies (Subnets, VLANs, DHCP, DNS) Possesses a strong desire to learn Maintains a curious, problem solving attitude Collaborative and able to work well within a team Ability to lift 50 lbs and work on your hands and knees on occasion Capacity to apply critical thinking and an analytical mindset to solve problems Excellent communication skills Desired Skills: CompTIA A+ or other relevant industry certifications Proficiency with MacOS and Linux operating systems Experience in Windows 11 administration Experience with Mobile Device Management A desire to apply IT skills to business process improvement Benefits: Medical Insurance PPO and HDHP options Dental Insurance Vision Insurance Voluntary Life Insurance 401k with Company match of up to 4% Paid Holidays Paid Time Off

Responsive recruiter Benefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Compensation: $14.00 - $16.00 per hour Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.

We're looking for a Software Support Specialist with Customer Service experience supporting SaaS products to join our team. This role involves providing exceptional customer service through live chat, email and phone, helping users navigate our ticketing platform, and ensuring a smooth experience for all customers. Full-time · West Michigan (Hybrid) Ludus is a SaaS company that builds digital tools trusted by thousands of organizations of all sizes to power their event ticketing, marketing, fundraising, retail and registration needs. We are seeking a Software Support Specialist to join our Customer Success team at Ludus. In this role, you'll be the first point of contact for customers, providing support via live chat, email, and phone. You will use your experience with SaaS products to help customers navigate our platform, answer questions, and resolve issues efficiently, ensuring a smooth and positive experience for all users. If you are a proactive professional with SaaS customer support experience and a passion for delivering exceptional service, we want to hear from you. Monday-Friday, 9 a.m. - 5 p.m in Ada,Michigan Office (Hybrid) Saturday Rotation Learn more about Ludus here Things you should know before applying At Ludus, our mission is to bring people together through shared experiences. It's a big goal that allows for limitless expansion to make a difference in the world. We get shit done, move fast, and are constantly learning and adapting. We embrace low process and high trust to navigate change and figure out what works. We believe success is never final and when you think it is, that is when you fail. For us, success is a sum of small efforts, including trial and error, so we move at an unrelenting weekly pace. In order to grow as a company and individually, discomfort is necessary so we can continue exploring new ideas and push ourselves to build quality tools to offer the best solutions for our customers. If you prefer a hand-holding environment where everything is black and white, that's not us. If you're a self-starter and can thrive in controlled chaos, Ludus is the place for you - it's time to find your role ⬇️ What you'll be doing Respond promptly and professionally to customer inquiries via chat, email and phone Troubleshoot and resolve customer issues, escalating when necessary Provide accurate, up-to-date information on products and services Stay current on product knowledge to increase autonomy and efficiency Actively contribute to team goals and collaborative projects Traits we're looking for (In no certain order) Strong Technology and SaaS Expertise - Proven experience supporting SaaS products via chat, email, or phone, and the ability to quickly learn Ludus's software, including its flexibility and customization for customers. Passion for Helping People - Ability to think creatively and guide customers to maximize their use of Ludus. Communication Skills - Proficient in written and verbal communication with customers via chat, email, phone, as well as creating help articles, videos, and other resources. Autonomous Decision Making - Confidence to make decisions that benefit both customers and the team. Self-Motivation - Proactively learning to gain autonomy over the product. Prioritization & Task Management - Efficiently managing multiple tasks, prioritizing customer support and key projects, and adapting to various roles within a small, collaborative team. BONUS Qualifications: 2+ years of customer service experience supporting SaaS products via chat, email, or phone. Understanding of event or box office ticketing software in performing arts industry. Familiarity with customer service software, such as Intercom/Zendesk, and the ability to quickly learn new platforms. Experience using Apple/Mac products, Jira and Slack Comfortable working in a hybrid environment with 2-3 days per week in our West Michigan office Perks 💪 Health Insurance (Medical, Vision, Dental) - Provided by Blue Cross Blue Shields and Guardian. Ludus covers 90% of the premium of our employees and 50% of all dependents. 💵 401(k) matching - Full match on the first 5% contribution and 50% match on the next 5% of contribution (7.5% contribution match by Ludus if you contribute 10%). 📈 Profit Sharing and Stock Options - We believe in sharing our success and offer annual profit-sharing bonuses during profitable years, along with stock options that give employees a stake in our long-term growth and success. 👓 Personal Wellness - $50 monthly reimbursement that can be used on anything personal wellness related. 🎫 Experience Credit - $100 yearly reimbursement toward concert tickets, theatre tickets, etc. to encourage shared experiences. ⛱ Flexible Vacation Time - Employees start with 12 days to use for vacation or personal time off. Time is added based on tenure. 😷 Sick Days - Ludus offers 72 hours of sick leave for employees under the weather. Role Details Compensation: Starting at $25/hr (40 hours per week) Location: Hybrid / West Michigan (U.S. Only) Apply for the job Interested in joining our growing team? Then we'd love to hear from you!

** Please Note: Candidates who can be hired with no Visa sponsorship requirements will be considered** Certified Peer Support Specialist - Housing: OnPoint is seeking a compassionate and dedicated individual to join our team as a Certified Peer Support Specialist for our Housing Team. In this role, you will support individuals on their unique wellness and recovery journeys by providing mentorship, coaching, and empathetic guidance. You will assist in skill-building, problem-solving, and offer personal insights from your own recovery experience when appropriate. The ideal candidate will possess strong interpersonal skills, a deep commitment to personal and community well-being, and a passion for helping others achieve their goals. PAY RANGE/BENEFIT PACKAGE: Salary: starting at $37,352.61 - $51,546.59 annually - placement above minimum salary is based on experience. OnPoint Benefits for Part-Time: 401(a) retirement: employer matching 457 retirement Paid holidays Paid Time Off QUALIFICATIONS: High school diploma or GED required. State of Michigan Certified Peer Support Specialist or the ability to obtain certification approved by the State of Michigan as a Peer Support Specialist within 6 months of employment required. Dual certification as Certified Peer Recovery Coach in Michigan preferred. Two years of experience working in supportive housing programs and/or lived experience with homelessness or supportive housing programs preferred. Professional experience as a peer support specialist preferred. Lived experiences with mental illness/developmental disabilities/co-occurring disorders/substance use disorders. GENERAL RESPONSIBILITIES: In accordance with funding, regulatory and best practice standards, deliver housing peer services as outlined in each client's individual plan of service. Attend housing meetings and sessions bi-weekly, or as otherwise scheduled. Facilitate wellness, recovery, and other group interventions as outlined by grant requirements. Facilitate symptom-management techniques and promote personal growth and development by assisting clients in coping with external and internal stressors Provide individuals with direct support navigating the healthcare system, accessing resources, supporting a person-centered recovery journey to achieve community inclusion, independence and resiliency. Participate with and/or assist in engaging in community education and wellness and recovery support opportunities. Participate in supervision, team and staff meetings, treatment planning, quality improvement, and continuing education. Seek support and direction from clinicians when situations exceed the scope of practice. Perform other duties as assigned. EQUIPMENT/TECHNOLOGY KNOWLEDGE: Efficient in Microsoft Office 365 Efficient in Electronic Medical Record system (EMR) POSITIONS TO BE FILLED: One part-time position (20 hours/week) This is a grant funded position with potential for sustainability within the Housing Program.

PRIMARY FUNCTION: Early Learning Professionals work within a teaching team to support the care and development of young children ages 6 weeks-12 years in a structured early learning environment. QUALIFICATIONS: High school diploma or equivalent required. Significant and relevant post-high school education or training in early childhood education or child/family-related field, but at minimum meet the requirements for a Lead Teacher as required by State of Michigan Child Care Licensing. Two years of experience working with young children and families in some capacity at minimum. Licensed childcare experience preferred. Understanding of Creative Curriculum (curriculum), Teaching Strategies GOLD (developmental assessment tool), and Ages and Stages Questionnaire (developmental screener) preferred. Ability to meet requirements of Bureau of Child and Adult Licensing. Satisfactory response to criminal and child abuse and neglect history checks. Able to work with people of diverse backgrounds. The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. RESPONSIBILITIES: Assists children in all daily activities including, but not limited to: toileting, personal hygiene, dressing and eating. Organizes and implements age-appropriate learning activities/ experiences with individual children and small and large groups within the approved curriculum. Observes and assesses utilizing Teaching Strategies GOLD and ASQ-3/ASQ-SE. Supervises children's activities to ensure safety, promote socialization and enjoyment of children attending the facility. Works cooperatively with the Site Director, Program Coordinator, Community and Family Liaison and/or teaching team to resolve any programmatic or family concerns including but not limited to communication, service delivery, quality, curriculum, personnel, and assessment. Works cooperatively with the Site Director, Program Coordinator, Community and Family Liaison, and/or teaching team on assigned duties, such as preparing activity materials, room cleanliness and using time effectively. Participates in mealtime activities with the children to encourage good eating habits, good table manners, conversation and clean-up. Accompanies and supervises children on field trips. Commits to self-education on anti-bias education, racial justice, and gender equity issues. Monitors health status of children for illness or areas of concern. Cleans up after activities. Provides written and/or verbal communication to parents regarding child's daily activities, progress and behavior. Observes all Children's Center and YWCA policies and procedures. Complies with applicable local, state and federal licensing requirements/certification and/or regulations. Complies with association policy regarding required reporting of child abuse. Safeguards confidential information gained as a result of the position. As a YWCA employee, projects a positive image of the Association and its programs to the community, the Association and the program. Works cooperatively with program participants, YWCA staff and volunteers. Performs other duties as assigned. WORKING CONDITIONS AND ESSENTIAL FUNCTIONS: YWCA location Off-site location Potential outdoor events Sitting, standing, kneeling, bending, some lifting Frequently required to stand Frequently required to walk Frequently required to sit Occasionally required to utilize hand and finger dexterity Frequently required to climb, balance, bend, stoop, kneel or crawl Continually required to talk or hear Frequently required to taste or smell Frequently exposure to outside weather conditions Occasionally exposure to extreme heat or cold (non-weather) Frequently exposure to blood borne and airborne pathogens or infectious materials (does this mean when we get exposed to blood of kids) While performing the duties of this job, the noise level in the work environment is usually Moderate-Loud The employee must frequently lift and/or move up to 60 pounds Specific vision abilities required by this job include: Close vision, Depth perception and ability to adjust focus TRAINING REQUIREMENTS: Orientation to YWCA Personnel Policies, Mission, Purpose and One Imperative. Racial Justice Training Pronoun Training Orientation to Domestic Violence, Sexual Assault, Confidentiality, Mandatory Reporting. Training as required by State of Michigan Child Care Licensing and high-quality program implementation Other appropriate training and in-service which will occur during employment.

We are currently looking for second shift Monday through Friday, 2:00pm to 10:00pm schedule. This role will train on first shift in office. Tommy's is looking for a Equipment Support Representative to join our Equipment Support team. This individual will support our franchise partners with on-call mechanical and electrical troubleshooting of car wash equipment. The team is quickly growing as we add more washes across the nation to support. This role is crucial to client support and needs to demonstrate exemplary customer service skills with a sense of urgency. What can Tommy's offer you? Competitive base pay and annual bonus Full insurance package including Health, Dental, Vision, Life, Disability, Employee Assistance 401k match and complimentary financial planning services with Merrill Lynch Paid time off and paid holidays Opportunity for continued education and tuition assistance Valuable learning and development program Significant ability to grow internally for motivated and strong performing team members Fun, energetic, family-oriented work culture with an emphasis on team member morale Nationwide presence Position Responsibilities: Resolve technical trouble-shooting tasks virtually over phone/email/chat, which requires understanding the problem, gathering information, and providing troubleshooting steps towards solutions all while exhibiting great communication and client services skills Create, respond, and track service requests via the ticketing system daily Monitor and manage assigned support requests diagnosing and troubleshooting using established procedures Review and investigate equipment/operator manuals to come up with solutions Escalate issues through the proper chain of commands as needed if the outside scope of knowledge. Assist in learning documentation alongside other team members when escalating/passing an issue to learn and build a knowledge base. Communicate progress, and status of the ticket with the requester and Tommy's internal team members Participate in training and development opportunities as assigned. Attend multi-week training courses internally provided by the company and show initiative to learn all car wash equipment inside and out to more effectively troubleshoot and resolve issues. Position Qualifications & Candidate Attributes: High school diploma or GED; Bachelor's degree preferred 2+ years of any Mechanical/Network/Automotive background Experience working within a technical helpdesk environment Experience with low/high voltage electrical and hydraulics a plus Technical savvy and proficient in Microsoft Office Excellent written and oral communication skills Process-oriented and strong collaborator with the ability to communicate and manage well at all levels of the organization and across various departments Strong organizational and time management skills Ability to multitask and prioritize daily workload Highly adaptable with strong problem-solving and critical thinking skills; ability to exercise sound judgment and make decisions based on accurate and timely analyses High level of integrity and dependability with a strong sense of urgency and results-orientation Views customer care as high priority Work Environment: This job operates in an office environment. Office hours are Monday - Friday from 8:00am - 5:00pm, and our Equipment Support hours are Monday - Friday from 6:00am - 10:00PM then Saturday from 8:00am - 4:00pm. This role routinely uses standard office equipment such as computers and phones. We are currently looking for second shift, Monday through Friday 2:00pm to 10:00pm schedule. This role will train on first shift. Physical Demands This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and operates primarily indoors. To successfully perform the essential functions of this job, team member must be able to: Ability to work and commute in all weather conditions Able to move about inside the office to access standard office equipment, etc. Remain in a stationary position 50% of the time, alternating between sitting and standing Constantly operate a computer and other office productivity machinery such as; keyboard, copy machine and printer Ability to move and lift up to 30 pounds Able to effectively communicate, listen, detect, converse with, discern, convey, express oneself and exchange information Able to walk, bend, twist, turn, stoop, climb steps, reach with hands, use hands to fingers Company Overview: Tommy's Express is a national franchise for outstanding car washes and car care services. Powered by industry leading technology and decades of experience and planning, Tommy's Express car washes deliver a cutting-edge car wash experience unlike anything you've encountered before. Our fully automatic washes feature advances including the easy-loading car wash dual belt conveyor, wide open car wash bay for natural lighting, advanced presoak and sealer services, and free high-power self-serve vacuums on site. Tommy Car Wash Systems (“TCWS”) is the power behind our Tommy's Express equipment. TCWS is a team of passionate car wash professionals working to create opportunities for our partners to become the best car wash operators they can be. We provide modular building designs, robust stainless-steel car wash equipment, an advanced Wash Club license plate reader system, the Tommy Transporter belt, high performance wash detergents, and an industry-leading franchise opportunity. At Tommy Car Wash Systems, we have a solution for almost any size operator. Our team has assisted in the development of hundreds of some of the most successful car washes around the world.

Residential Support Staff - Part time - 3rd Shift - 26 hrs/week Cares for individuals with disabilities in a residential environment including activities within the community. Essential Functions: Include the following, other duties may be assigned Advocates for those served on personal, family, and community levels. Observes and documents changes in the physical and mental condition of those served. Administers first aid and simple nursing procedures as needed. Ensures the privacy and dignity of those served and reports any suspected abuse or neglect. Transports individuals to and from community locations using an agency vehicle or personal vehicle as needed. Administers programs to individuals and documents progress, as prescribed. Assists in meal preparation, cleaning, small home repairs and light residential maintenance duties. Provides hospitality to all visitors at the residence. Explores opportunities for community participation possibilities for those served. All employees will respond to health risks or any hazardous condition(s) and communicate using the agency hierarchy any potential health risk, hazardous or unsafe condition(s). Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience That normally acquired in a high school diploma or GED. Language Skills Ability to document statistics and prepare correspondence, communicate effectively with a variety of groups and individuals. Ability to read, understand and carry out instruction, policies and the like. Reasoning Ability Ability to make decisions and reason through situations ensuring the welfare and safety of individuals served. Certificates, Licenses, Registrations Must possess a valid MI Driver's license. Other Qualifications Must have and maintain an acceptable driving record according to MOKA's current vehicle insurance carrier's criteria. Must possess good moral character as defined by the state of Michigan, and be at least 18 years of age. Physical Demands Exerting 50-120 pounds of force occasionally, (when lifting an individual served in cooperation with at least one other employee), or in excess of 50 pounds of force frequently, or 10-20 pounds of force constantly to move objects or assist clients. Physical demand requirements are in excess of those for Medium work. Work Environment Are normally in an indoor residential setting, may include other indoor areas such as offices, stores, locations of social activities etc. May include exposure to outdoor atmospheric conditions experienced during home maintenance, transporting or outing activities.

The Document Support Specialist supports all areas in a complex, integrated, production environment. The individual(s) selected will have attention to detail, a positive attitude, a strong work ethic, be a self- starter, and have the ability to manage multiple priorities. Job Requirements • Process site master record changes in accordance with applicable standard operating procedures (SOPs) and safety guidelines, as well as applicable. regulatory standards, such as current Good Manufacturing Practices (cGMPs). • Process site documentation changes in accordance with applicable standard operating procedures (SOPs) and safety guidelines, as well as applicable. regulatory standards, such as current Good Manufacturing Practices (cGMPs). • Create and Monitor change control for documentation creation/revision. • Ability to work well and communicate with operators, supervisors, and technical support. • Gown as appropriate and work in production as necessary to take pictures, understand the processes, accurately document operator steps. • Ability to gain access to and navigate systems used for change control, documentation storage, and master records. Education and Experience • H.S. Diploma or equivalent required. • Technical Writing or Documentation experience in a regulated industry. • Experience with MS Office, specifically Word, Visio, and Excel is required. Preferred candidate qualifications • Previous manufacturing or packaging experience is a plus • Technical Writing or Documentation experience in a regulated industry • Knowledge of SAP. Physical and Time requirements • Prolonged periods of sitting • Gowning, as required by production areas • Must not be penicillin or cephalosporin sensitive Hours - Primarily day shift. Flexible hours may be required. Qualifications Education and Experience • H.S. Diploma or equivalent required. • Technical Writing or Documentation experience in a regulated industry. • Experience with MS Office, specifically Word, Visio, and Excel is required. Preferred candidate qualifications • Previous manufacturing or packaging experience is a plus • Technical Writing or Documentation experience in a regulated industry • Knowledge of SAP. Physical and Time requirements • Prolonged periods of sitting • Gowning, as required by production areas • Must not be penicillin or cephalosporin sensitive Hours - Primarily day shift. Flexible hours may be required.

Camp Support Staff Classification: Full-time, Seasonal, Hourly/Non-Exempt Supervisor: Camp Director Schedule: ~8:00am-4:30pm, Monday-Friday, June 1 - August 17 (week of July 4 off) Compensation: $13.25/hr ($14/hr for returning staff) Benefits: 1-year KNC household membership, 10% discount at Trailhead gift shop, access to robust employee assistance program Be the Heart of Camp Operations This Summer! Spend your summer outdoors helping create memorable, nature-filled experiences for children! The Kalamazoo Nature Center (KNC) is seeking energetic and adaptable Support Staff to play a vital role in keeping camp running smoothly. At KNC, our mission is to connect people with nature - and every member of our team, from counselors to support staff, contributes to that goal. Whether you're ensuring camp spaces are ready for adventure, helping a camper find their way, or assisting with daily routines, you'll be helping kids explore, play, and fall in love with the outdoors. About the Kalamazoo Nature Center KNC is a nonprofit organization on 1,500 acres of woodlands, prairies, and wetlands - recognized as one of the top nature centers in the country. With more than 15 miles of trails and a mission to welcome and inspire people to discover, enjoy, value, and care for nature, KNC offers a truly special setting to work, learn, and grow. We value diversity, inclusion, and community representation, and we're building a team that reflects the people we serve. About the Role Support Staff are the behind-the-scenes heroes of KNC Camp - helping things run safely, smoothly, and joyfully. You'll support both campers and counselors through a mix of hands-on tasks like organizing supplies, assisting with activities, cleaning and sanitizing materials, helping with registration and daily drop-off/pick-up, and jumping in wherever needed to make the day a success. This is a great opportunity for someone who loves being active and outdoors, enjoys helping others, and takes pride in teamwork. No Experience? No Problem! You don't need a background in childcare or outdoor education to be a great fit here! We'll provide all the training you need. What matters most is your positive attitude, flexibility, and willingness to help wherever needed. If you're the kind of person who loves being outside, enjoys variety in your day, and feels good knowing you made a difference - you can succeed at KNC. What You'll Do Support camp operations, including registration, check-in/out, and daily logistics. Assist with setup, cleaning, and organization of activity spaces and materials. Help maintain safe, welcoming spaces for campers and staff. Step in to assist counselors and provide extra help for groups or individual campers. Communicate regularly with the Camp Director and Assistant Camp Director. Prepare or distribute snacks and lunches as needed. Administer medications and complete necessary reports. Step into counselor duties as needed to ensure a seamless camp day. Other duties as assigned by the Camp Director. What We're Looking For Must be 18 years or older by the first week of camp. Friendly, flexible, and ready to work in a fast-paced, outdoor environment. Commitment to KNC's mission and to environmental stewardship. Reliable communicator and team player. Able to work the full camp season and follow safety procedures. Prior experience working with children or in customer service is a plus but not required. Lifeguard certification preferred. Working at KNC Joining the KNC Camp team means joining a community that values learning, teamwork, and fun. You'll gain practical skills in communication, problem-solving, and leadership while spending your summer outside surrounded by nature. Support Staff are essential to creating a smooth, positive experience for campers - and they often go on to return as counselors or move into other leadership roles in education, recreation, or environmental work. Physical & Environmental Conditions Nature based camp means walking several miles per day on hilly terrain and rustic trails. The work is outdoors in hot, humid Michigan weather. Work environment may be loud with active groups of children. The Kalamazoo Nature Center provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any kind, in accordance with federal, state, and local laws. Join us this summer and help create a camp experience where everyone feels welcome, supported, and inspired by nature!

Job Summary: Responsible for helping with the daily tasks of caring for the children in the program. All staff are responsible for the safety of the children and their academic and social-emotional growth and development. Essential Job Responsibilities: Attend staff meetings and trainings Comply with all Michigan State Licensing Requirements at all times. Execute the typical childcare tasks such as diapering, moving furniture, cleaning, laundry, removing garbage, supervising in the play yard, covering breaks, subbing in classrooms, etc. Effectively collaborate and communicate with colleagues Maintain “Brightwheel” in order to communicate with parents and provide updates and photos throughout the school day Maintain positive, patient interactions with the children at all times Education/Experience: Required: Knowledge of child development At least 2 years experience working with children in a professional setting Ability to think and problem-solve creatively and with a tremendous amount of patience and compassion Familiarity with Michigan State Childcare Licensing requirements Possess a profound respect for children and the natural environment, a positive attitude, reliable work ethic, and commitment to learning Possess experience and genuine appreciation for diversity of races, cultures, and developmental differences and a love for the outdoors (in all weather!) and the natural environment Equipment Operation: N/A Physical Requirements: Pushing quad stroller Ability to lift up to 40 pound child Hiking, frequent walks, other outdoor activities Bending, squatting, crawling, standing, kneeling, sitting on the floor with children Travel: N/A This job description is not intended to cover every detail or every aspect of the job identified. Other duties may and will be assigned based upon the workload and needs of the department. Kalsec is committed to providing safe food to its customers. This position requires completing annual food safety training. Food safety training is conducted through Kalsec electronic training program and on-the-job training in each department. The organizational chart identifies personnel responsible for covering food safety responsibilities in the absence of this position.

We are seeking a dependable and detail-oriented Client Planning Support Specialist to assist individuals and families with organizing personalized trip plans. This role is designed for someone who enjoys structured coordination work, clear communication, and supporting clients through a well-defined planning process. While the position offers flexibility, accuracy, follow-through, and professionalism are essential. In this role, you will work directly with clients to understand schedules, preferences, and budgets, then assist with researching options and coordinating reservations. You will help compile clear itineraries, confirmations, and documentation to ensure each plan is well organized and easy to follow. This position is ideal for candidates in Michigan who value consistency, customer service, and independent work. Key Responsibilities Communicate with clients to gather preferences, timelines, and expectations Research lodging, transportation, and experience options Coordinate and confirm reservations with approved suppliers Prepare itineraries, confirmations, and planning documents Assist with updates, changes, or rescheduling requests Maintain accurate and organized client records Qualifications Strong organizational and communication skills Attention to detail and ability to manage multiple requests Customer service or coordination experience preferred Comfortable working independently with provided tools What We Offer Flexible work structure Training and ongoing support Access to professional planning resources

Greetings for the day! My name is Suneetha from Testing Xperts, we are a global staffing, consulting and technology solutions company, offering industry-specific solutions to our fortune 500 clients and worldwide corporations. Job Description: Must Have Skills (Top 2 technical skills only) 1. Experience in SIMATIC IT Interspec 2. Product and CPG Process knowledge 3. Configuration and Customization, Application Administration and End to End implementation and Support experience Nice to have skills (Top 2 only) 1. Exposure to Interspec to Team Center integration 2. Interspec environment management and Data Migration would be an added advantage Desired years of experience : 5 Education/ Certifications (Required) : Top 3 responsibilities you would expect the subcon to shoulder and execute: 1. Interspec Application Maintenance and Support 2. Interspec Application Administration and End to End implementation 3. general Project Management, Offshore coordination and Customer Management Qualifications Graduation Additional Information All your information will be kept confidential according to EEO guidelines.

ACT Peer Support Specialist FTE : Full-time, Non-Exempt Unit : UAW Department : Assertive Community Treatment (ACT) Compensation: $17.24 - $22.86 The final job offer is based on several factors (internal equity, skills, education, experience, and credentials). Additional compensation: 10% premium pay Attractive Benefits Package: Four health insurance plans | 100% employer paid dental and vision insurance plans | 13 paid holidays | Generous PTO | Professional development | Tuition reimbursement |Professional License reimbursement | Defined contribution retirement plan| Employee Assistance program | Life and voluntary life insurance options | Short and Long term disability | Approved site for loan forgiveness (based on position and department): NHSC, STAR Loan Repayment, Behavioral Health Loan Repayment, MI Kids Now Loan Repayment and much more! Network180 employees make a difference in people's lives every day, making our community a better place to live. We are the behavioral health community organization responsible for the delivery of mental health, substance abuse treatment coordination, and developmental disabilities services for Kent County. We need individuals who are passionate about making a difference by helping others. We are seeking a Peer Support Specialist to assist individuals in understanding and using mental health and substance use disorders services. The Peer Support Specialist will model competency in recovery and demonstrate on-going coping skills This position is 40 hours a week, primarily Monday through Friday, 8:00 am to 5:00 pm, some evenings and weekend may be required. There is no on callrequirements for this position. This assignment is in person at 1131 Ionia Ave NW, Grand Rapids, Michigan 49503. The person in this role will also travel within the community on a daily basis. MINIMUM QUALIFICATIONS: High School diploma or general education degree (GED). Must be at least 18 years of age. Certification as Peer Support Specialist or able to obtain certification within first year of employment by meeting the following requirements: Primary diagnosis of a mental health condition; A strong personal knowledge of what it is like to have first-hand lived experience with a mental health condition that has caused a substantial life disruption; Have been a recipient of mental health treatment and/or services for at least one year, with a substantial life disruption due to their mental health condition; Have personal experience in navigating complex mental health treatment services. Possession of a valid driver's license and access to reliable transportation for job related use. Ongoing stability of symptoms and recovery with ability to help others who may be experiencing behavioral health symptoms/crisis. Knowledge about mental illnesses and/or substance use disorders as well as about recovery and crisis planning. Computer skills, including word processing, spreadsheets, email, and data entry skills. Excellent communication skills, both verbal and written. Excellent problem-solving skills. Work effectively in a multicultural environment and skills and capabilities of bridging language/cultural barriers to Network180 services within diverse communities. Job interviews are being conducted in person. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed on the are representative of the knowledge, skill, and/or ability required. For a detailed and responsibilities please review the job description. Network180 is an Equal Opportunity Employer. Network180 participates in E-Verify. Network180 is a drug and alcohol-free workplace, which includes the prohibition of medical and recreational marijuana use. Successful completion of a drug screen is part of our background check process. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assistance with the application process may be requested through the Human Resources Department at ************ or *******************. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

ACT Peer Support Specialist FTE: Full-time, Non-Exempt Unit: UAW Department: Assertive Community Treatment (ACT) Compensation: $17.24 - $22.86 The final job offer is based on several factors (internal equity, skills, education, experience, and credentials). Additional compensation: 10% premium pay Attractive Benefits Package : Four health insurance plans | 100% employer paid dental and vision insurance plans | 13 paid holidays | Generous PTO | Professional development | Tuition reimbursement |Professional License reimbursement | Defined contribution retirement plan| Employee Assistance program | Life and voluntary life insurance options | Short and Long term disability | Approved site for loan forgiveness (based on position and department): NHSC, STAR Loan Repayment, Behavioral Health Loan Repayment, MI Kids Now Loan Repayment and much more! Network180 employees make a difference in people's lives every day, making our community a better place to live. We are the behavioral health community organization responsible for the delivery of mental health, substance abuse treatment coordination, and developmental disabilities services for Kent County. We need individuals who are passionate about making a difference by helping others. We are seeking a Peer Support Specialist to assist individuals in understanding and using mental health and substance use disorders services. The Peer Support Specialist will model competency in recovery and demonstrate on-going coping skills This position is 40 hours a week, primarily Monday through Friday, 8:00 am to 5:00 pm, some evenings and weekend may be required. There is no on callrequirements for this position. This assignment is in person at 1131 Ionia Ave NW, Grand Rapids, Michigan 49503. The person in this role will also travel within the community on a daily basis. MINIMUM QUALIFICATIONS: High School diploma or general education degree (GED). Must be at least 18 years of age. Certification as Peer Support Specialist or able to obtain certification within first year of employment by meeting the following requirements: Primary diagnosis of a mental health condition; A strong personal knowledge of what it is like to have first-hand lived experience with a mental health condition that has caused a substantial life disruption; Have been a recipient of mental health treatment and/or services for at least one year, with a substantial life disruption due to their mental health condition; Have personal experience in navigating complex mental health treatment services. Possession of a valid driver's license and access to reliable transportation for job related use. Ongoing stability of symptoms and recovery with ability to help others who may be experiencing behavioral health symptoms/crisis. Knowledge about mental illnesses and/or substance use disorders as well as about recovery and crisis planning. Computer skills, including word processing, spreadsheets, email, and data entry skills. Excellent communication skills, both verbal and written. Excellent problem-solving skills. Work effectively in a multicultural environment and skills and capabilities of bridging language/cultural barriers to Network180 services within diverse communities. Job interviews are being conducted in person. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed on the are representative of the knowledge, skill, and/or ability required. For a detailed and responsibilities please review the job description. Network180 is an Equal Opportunity Employer. Network180 participates in E-Verify. Network180 is a drug and alcohol-free workplace, which includes the prohibition of medical and recreational marijuana use. Successful completion of a drug screen is part of our background check process. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assistance with the application process may be requested through the Human Resources Department at ************ or *******************. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Chandler & Campbelle Investment Group is working in partnership with Clear Channel Airports to manage and maintain the advertising program at the Gerald R. Ford International Airport. We are seeking a part-time employee who can assist with the installation and ad support to the team. The Advertising Maintenance Technician is responsible for the upkeep to first-class standards of the installed advertising program at the Gerald R. Ford International Airport. The Technician will provide general maintenance and cleaning of all fixtures and/or displays as required to maintain them in "as new" condition. Work hours are flexible, some weekend work might be needed. This role requires a clean and clear background. You will be required to obtain a TSA issued airport badge. Approximately 8-10 hours per week. Weekly Requirements: Visually inspect all display properties for fixture condition, advertisement condition, display case interior product (if applicable), and correct placement. Visually inspect all digital assets in program to ensure they are on and advertising content is showing. Check and restock all literature associated with advertisement contract, and report when inventory is low (if applicable). Visually inspect all fixtures during walkthrough. Replace light bulbs/ LEDs in displays as needed (if applicable). Visually inspect all components of all car/boat/specialty displays (if applicable). Periodic Requirements: Provide the following work on an as needed basis or as otherwise stated below: Receive material shipments for installation at the airport. Install graphic material within 48 hours of receipt. Coordinate and oversee all car/boat/specialty display placements as needed. Update advertisement placement map upon new advertisement installations. Coordinate with appropriate Airport personnel as required. Perform walkthrough of Airport with designated Airport personnel at least once every month or more often as requested by Airport personnel. Ensure all timing on digital equipment is accurate. Inspect and audit all digital displays for proper content. Troubleshoot/reboot digital equipment as needed. Perform all digital and touch screen audits as per the schedule that will be supplied by Management.

The Grant Accounting Support Specialist provides essential accounting and administrative support for grant-related financial activities. This role supports the Director of Accounting - Grant Compliance and Reporting in ensuring accurate grant accounting, proper documentation, and compliance with federal, state, and private grant requirements. The ideal candidate is highly organized, detail-oriented, proficient in Microsoft Excel, and demonstrates a strong work ethic with the ability to manage multiple priorities. Reports To: Director of Accounting - Grant Compliance and Reporting Department: Finance Job Status: Non-Exempt Responsibilities: Grant Accounting & Financial Support Assist in maintaining post-award grant files, including grant agreements, budgets, cost summaries, and supporting documentation. Support the tracking and reconciliation of grant-related expenditures to ensure accuracy and compliance. Assist with coding grant costs accurately in the general ledger in coordination with accounting and project teams. Help prepare internal financial reports and schedules related to grant activity. Support the timely preparation of grant reporting materials and supporting documentation for submission. Perform routine reviews of financial data to identify discrepancies and escalate issues as needed. Provide support documentation during compliance audits. Documentation & Organization Maintain organized electronic and physical grant records in accordance with internal controls and audit requirements. Assist with documentation requests related to audits, monitoring visits, and compliance reviews. Track grant deadlines, reporting calendars, and required deliverables. Administrative & Cross-Functional Support Coordinate with Accounting, Finance, Operations, and Project teams to gather required financial and supporting data. Provide administrative support related to grant compliance processes and internal reviews. Qualifications Qualifications: Required Skills & Qualifications Basic to intermediate bookkeeping or accounting experience. Strong organizational and time-management skills with high attention to detail. Proficiency in Microsoft Excel, including the ability to work with spreadsheets, formulas, and basic data analysis. Excellent work ethic with a high level of accountability and reliability. Ability to handle sensitive financial information with discretion and professionalism. Strong written and verbal communication skills. Preferred Qualifications Associate's degree or coursework in Accounting, Finance, Business, or a related field. Prior experience supporting telecommunication grants, compliance, or audit-related activities. Experience working in a multi-department or cross-functional environment. Work Environment & Expectations Must be able to work in the office four (4) days per week, with one (1) remote workday per week. Position will be based in either Naperville, IL or Elkhart, IN. This role requires consistent attention to detail, adherence to deadlines, and collaboration with multiple teams.