Computer User Support Specialists (Professional, Scientific, and Technical Services)
Support associate job in Ocoee, FL
Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist.
Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U.
S.
-based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
Direct Support Lead
Support associate job in Tampa, FL
Mentor Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deservesto have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.
Team Lead
Do you want to work in a dynamic work environment where no day is ever the same as the next? In this role, your tasks will be diversified and you will be supporting our mission.
Provide leadership and supervision to staff in the residence and community while providing direct services to individuals we serve.
Attend training for individuals served to assure their objectives, and company goals are achieved.
Participate in community outings, house orientation to all new employees, serve as a role model to staff assuring that documentation is completed accurately and timely.
Assist with house staffing needs and staff recruitment.
Review individuals served progress, coordinate, and implement shift objectives.
Provide for the delivery of services such as skills training, job coaching, behavior management according to the Individual Plan (IP) and/or treatment team.
Qualifications:
High School Diploma or equivalent.
Two years' experience in providing direct services in the human services field.
Current driver's license, car registration, and auto insurance.
Current CPR/First Aid Certification Strong leadership qualities and effective communication skills.
Acute attention to detail and ability to problem-solve.
A reliable, responsible attitude and a compassionate approach.
A commitment to quality in everything you do.
You will make a difference every day and help to provide quality of life-enhancing services to the individuals we serve.
Why Join Us?
Full, Part-time, and As Needed schedules available.
Full compensation/benefits package for full-time employees.
401(k) with company match.
Paid time off and holiday pay.
Rewarding work, impacting the lives of those you serve, working alongside a great team of coworkers.
Enjoy job security with nationwide career development and advancement opportunities.
We have meaningful work for you - come join our team -
Apply Today!
Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.
We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.
As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.
Fraud Support Associate I
Support associate job in Saint Petersburg, FL
Company DescriptionJobs for Humanity is partnering with FIS Global to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: FIS Global
Position Type :
Full time
Type Of Hire :
Experienced (relevant combo of work and education)
Education Desired :
General Equivalency Diploma
Travel Percentage :
0%
We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you're ready to start learning, growing, and making an impact with a career in fintech, we'd like to know: Are you FIS?
About the Role:
As a valued member of our team, you will be responsible for responding and resolving different consumer inquiries mainly by phone regarding banking activities. Most of the questions will be about verifying activity on credit, debit, and prepaid accounts, while others may require your critical thinking skills. You will be required to meet standards regarding quality, schedule adherence and other metrics that would be outlined during training. After you successfully mastered the skills of this role you may be tasked to provide mentoring to less experience associates.
About the team:
The Fraud team is one of our most innovative groups and is part of our Customer Interaction Management organization. Aside from a great leadership staff the group includes 30+ associates across four FIS sites that are well trained with a desire to provide superior customer service. This team is focused on crafting an incredible customer service experience for our client's consumers. We value and expect thoughtfulness and high performance from everyone at FIS and look forward to having you on the family! At FIS we believe that our front-line associates are as important as our clients and consumers for whom we provide world-class services and support.
What you will be doing:
Receive calls to verify activity on Credit, Debit and Prepaid cards with the cardholders and our Issuers.
Participate in department initiatives to improve efficiencies.
Stay up-to-date on changing fraud trends.
Work from eligibility is based on performance and business needs; Associates will report to the office if their performance does NOT meet standards or if the client or FIS requires a return office
In-class room training 9 AM - 5:45 PM CST/10 AM - 6:45 PM EST
On the job training
Participant in frequent up-training to expand overall knowledge of processes and services
What you will need:
High school diploma or GED
2 years of customer service experience
Prior call center experience, banking experience is preferred
Outstanding customer service skills (verbal and written) that foster customer satisfaction
Excellent computer navigation and operation skills
Ability to work independently and in a team environment
At FIS, we are as committed to growing our employees' careers as our own business. We offer:
Attractive benefits including medical, dental, and vision coverage
Inclusive and diverse team atmosphere
Professional and personal development
Resources to contribute to your community
Competitive salary and benefits
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
Partner Support Associate
Support associate job in Auburndale, FL
This role is based in our 275 Grove St, Auburndale, MA 02466, USA office. Serve as the front-line contact for NetLine's publisher partners. You'll provide operational and technical support, ensure successful campaign fulfillment, troubleshoot data and integration issues, and contribute to an exceptional partner experience.
Responsibilities
* Act as the primary support resource for NetLine's network of publishers and media partners
* Onboard new publishers and assist with content feed setup, audience tagging, and campaign activation
* Troubleshoot delivery, tagging, or data flow issues in coordination with internal technical teams
* Monitor campaign performance and provide recommendations to optimize lead volume and quality
* Work with internal tools to ensure leads, engagement metrics, and revenue tracking are accurate and timely
* Collaborate with the Partner Development and Client Services teams to meet client fulfillment goals
* Maintain knowledge of platform features, integration methods, and compliance best practices
* Help manage documentation and training resources for external partners
Client Support Associate
Support associate job in Saint Petersburg, FL
Benefits:
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!
No matter your work background or experience level, we welcome you to apply! What you need:
Strong interpersonal and communication skills
Experience in a fast-paced retail environment
Basic computer proficiency and ability to troubleshoot
Prior customer service or sales experience is preferred, but not required
Willingness to learn and grow in a customer-focused role
Additional Perks:
Full-time and part-time positions are available
Flexible Schedule Options - Work that works for you!
Work Lotto (Win money for logged shifts)
Low-cost benefits (healthcare, dental & vision)
Teladoc
(Unlimited Teladoc sessions for you and your whole household for $18 per month)
Free identity theft protection
Corporate discount program
Free tax preparation training and PTIN registration reimbursement
Referral bonus opportunities are available for referring qualified candidates
Free continuing tax education
Opportunities for advancement within the organization
Employee referral program
Medical & Prescription benefit option
(eligible to participate after working 1,560 hours annually)
401k with Company Match
(eligible to participate after working the first 1,000 hours)
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
Working at Jackson Hewitt
Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.
Taxes are fun (really!)
At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.
PTIN Certification: Yes
Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CANDIDATE ACKNOWLEDGEMENT:
Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.
I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.
I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.
By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.
By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
Auto-ApplyTechnology Support II - Application Production support
Support associate job in Tampa, FL
JobID: 210681752 JobSchedule: Full time JobShift: Day Base Pay/Salary: Chicago,IL $76,000.00-$105,000.00 Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.
As a Technology Support II team member in the Commercial and Investment Bank sector, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.
Job responsibilities
* Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
* Improve operational stability and availability through participation in problem management
* Monitor production environments for anomalies and address issues utilizing standard observability tools
* Assist in the escalation and communication of issues and solutions to the business and technology stakeholders
* Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure
Required qualifications, capabilities, and skills
* 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
* Proficiency in programming languages, including Python and SQL, along with experience using MongoDB
* Familiarity with applications or infrastructure within a large-scale technology setting, whether on-premises, on AWS Cloud, or utilizing Kubernetes
* Exposure to observability practices and production monitoring methodologies, with a strong background in SLO alerting, telemetry data collection, and using tools like Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others.
* Knowledge of processes as defined in the Information Technology Infrastructure Library (ITIL) framework
Preferred qualifications, capabilities, and skills
* Knowledge of one or more general purpose programming languages or automation scripting
* Hands-on experience with Windows, Linux, and networking protocols or languages
Auto-ApplyHousing Support Coordinator
Support associate job in Tampa, FL
About Us:
If youre looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you.
Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay.
We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference.
What we offer:
· Salary: $44,000 - $45,000
· Group health, vision, and dental coverage at affordable rates, along with family coverage if you choose to purchase it.
· Preventative care is 100% covered (free) on all plans.
· PTO is offered to full-time and part-time employees.
· 11 days of PTO and 10 paid holidays annually.
· Option to participate in the 401K plan with employer match.
· $15,000 in employee Life Insurance paid for by Metropolitan Ministries.
· Employee Assistance Program
· Option to participate in supplemental group insurance plans at affordable rates.
· Tuition reimbursement program
· Training and career development.
· Discounted membership at the YMCA.
Job Functions:
The Housing Support Coordinator meets with families to provide housing education, housing search and referrals for placement. The Housing Support Coordinator provides mobile case management services and functions as a liaison between clients and the Family Resource Specialist to support the clients housing needs and goals. In addition, the Housing Support Coordinator, connects families with services in the community and coordinates all housing services for Pathways to Hope families.
Essential Responsibilities:
Works with the programs team to assist Pathways to Hope clients. Work with interested or participating landlords, rental agencies, community organizations, services agencies, and charitable groups to provide information on needed resources.
Applies knowledge of residential lease contracts to educate clients of their rights and responsibilities. Explain, interpret, and apply HUD and other rental assistance programs, policies and procedures and regulations in accordance with federal, state, and local laws and regulations.
Visits potential housing options with clients and acts as a liaison between client, Family Resource Specialist, and landlord.
Networks and meets with county homeless coalitions, community service providers, service organizations and institutions which prove beneficial to the maintenance of self-sufficient living of our program participants. Represents the agency at community functions, which may include public speaking and presentations as directed by leadership.
Maintain Bi-monthly contact to track families progress in Virtual Uplift You Program and completion of the Your Money Your Goals course.
Maintains an ongoing caseload of 35 clients.
Maintains up to date client case notes, history, and data, utilizing best practices to keep client information confidential.
Generates and compiles client outcomes and reports within Unity and Excel for reporting to funders for program.
Keep confidential records up to date and according to the Code of Ethics.
Maintain professional boundaries.
Coordinate with all Metropolitan Ministries programs staff to ensure each service will be utilized to best meet the needs of the family. Incorporate all staff in follow-through of service utilization.
Visit and meet with community service providers, service organizations and institutions which prove beneficial to the maintenance of Pathways to Hope families.
Meet personal goals and actively contributes to the achievement of team and organizational targets/goals as stated on the KPI and in the annual plan. Support team in other tasks as assigned. Attend all required staff meetings and on-going trainings. Support the holiday tent operations as directed.
Requirements:
Education and Experience:
A minimum of a Bachelors degree in the human services field and two years of work experience in housing/property management industry and /or relator experience preferred. Equivalent combination of education and experience will be considered.
Skills Requirements:
Bilingual (Spanish) preferred. Must be able to work within a multi-disciplinary team framework; strong interpersonal skills; strong oral and written communications skills; dependability; demonstrates maturity and sensitivity to cultural and individual differences in clients served; ability to handle job related matters in a professional, diplomatic, and confidential manner; willing to work with minimal supervision yet be able to accept direction; well organized and detail oriented.
Requires heart for ministry and comfort working with poor and homeless families and individuals. Requires understanding of poverty, a high degree of maturity, strong inter-personal skills, and the ability to work with low socio-economic and diverse populations facing crisis situations in a professional and diplomatic manner. Knowledge of community resources available to homeless population. Must demonstrate maturity and sensitivity to issues of faith, culture, and other sources of diversity. Ability to work as part of a team within a multi-disciplinary framework.
Ability to work as part of a team within a multi-disciplinary framework. Demonstrates computer literacy with knowledge of Microsoft Word and Excel. Requires oral and written communication skills and the ability to write reports and conduct and participate in meetings.
Physical Requirements:
Hearing and speaking ability, which allows for effective oral communication; physical and emotional stamina to effectively manage job related issues and stress.
Other:
Must pass applicable pre-employment screening and demonstrate legal authorization to work in the United States.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving individuals throughout our local communities. People of color, women, LGBTQIA+, Veterans and persons with disabilities are encouraged to apply.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.
Metropolitan Ministries is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at ************ or via email at
****************************
Compensation details: 44000-45000 Yearly Salary
PIff1a0a2763eb-31181-38650183
Revenue Cycle Support Associate
Support associate job in Tampa, FL
Job Purpose: The Revenue Cycle Support Associate will be the direct line of communication for the assigned offices, District Manager's, and Senior Vice President to the Support Office. Coordinating functions related to billing, collecting patient accounts, and other Support related issues per office. The selected individual will develop and implement relationships with their assigned territory. The Revenue Cycle Support Associate will also work with assigned representatives to manage workflow, track progress and improve processes. The role will be responsible for providing guidance to improve overall performance, with an emphasis on the billing to collections process. This is a highly visible role and requires strong communication, follow-through, and the ability to prioritize, plan, and work cross-functionally with other departments.
Duties and Responsibilities:
* Ensure team is working effectively in resolving third party AR balances, insurance claims and claim notes, processing denials timely, etc.
* Assist the AR team to achieve established collection goals, daily metric expectations, and quality objectives for the organization.
* Prepare reports as required to reflect billing and collecting trends, AR review, etc.
* Conduct training throughout the company as required.
* Open tasks to dental center(s), providing the specific information and instructions needed to obtain claim payment.
* Read and analyze explanation of benefits and make proper adjustments according to Coast Dental claims processing criteria.
* Monitor adjustments posted each day by the offices
* Review ICODES and ensure accuracy and billing daily
* Additional duties as assigned
Qualifications
* Minimum of 1 year's medical/dental registration and/or collections experience preferred.
* Minimum of 1 years of leadership role is preferred.
* Knowledge of patient accounting, billing, and insurance policies.
* Must be accurate, organized and detail-oriented with strong analytical and problem-solving skills.
* Strong verbal and written communication skills are required.
* Requires strong computer knowledge, emphasis on MS Office suite.
* Knowledge/experience with Dental Insurance verification applications, billing applications, etc.….
* Ability to work independently with little supervision.
Auto-ApplyTechnology Support II - Application Production Support - Tampa, FL
Support associate job in Tampa, FL
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. All positions are onsite, unless otherwise stated.
Job Description:
Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.
As a Technology Support II team member in the Commercial and Investment Bank sector, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.
Job Responsibilities:
Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
Improve operational stability and availability through participation in problem management
Monitor production environments for anomalies and address issues utilizing standard observability tools
Assist in the escalation and communication of issues and solutions to the business and technology stakeholders
Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure
Required Qualifications, Capabilities, and Skills:
2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Proficiency in programming languages, including Python and SQL, along with experience using MongoDB
Familiarity with applications or infrastructure within a large-scale technology setting, whether on-premises, on AWS Cloud, or utilizing Kubernetes
Exposure to observability practices and production monitoring methodologies, with a strong background in SLO alerting, telemetry data collection, and using tools like Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others.
Knowledge of processes as defined in the Information Technology Infrastructure Library (ITIL) framework
Preferred Qualifications, Capabilities, and Skills:
Knowledge of one or more general purpose programming languages or automation scripting
Hands-on experience with Windows, Linux, and networking protocols or languages
Production Application Support - Technology Support II
Support associate job in Tampa, FL
Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.
As a Technology Support II team member in CIB Payments, specifically the real-time payments group, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.
Job responsibilities
Ability to work on a rotating 1st shift that can include weekend days
Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
Improve operational stability and availability through participation in problem management
Monitor production environments for anomalies and address issues utilizing standard observability tools
Assist in the escalation and communication of issues and solutions to the business and technology stakeholders
Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure
Required qualifications, capabilities, and skills
2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Experience working with SQL
Experience working with Unix
Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud
Exposure to observability and monitoring tools and techniques
Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework
Preferred qualifications, capabilities, and skills
Experience with Splunk, Grafana, Kafka, and/or Service Now would be ideal
Experience with Java/Python programming languages
Experience with Shell Scripting
Auto-ApplyStrategy, Plans, Exercises, and Policy Support Services/Military Deception (MILDEC) Specialist
Support associate job in Tampa, FL
Job DescriptionSalary:
We greatly appreciate your interest in the Strategy, Plans, Exercises, and Policy Support Services / Military Deception (MILDEC) Specialist position. Please note that at this time, we are currently recruiting for this position in response to a recently released Request for Information (RFI). Interviews will begin once the official Request for Proposal (RFP) is issued. Candidates who meet the qualifications will be contacted as the process moves forward.
Those who apply at this stage will have preference over candidates who apply once the position is confirmed. We are actively reviewing the details and will provide updates as soon as more information becomes available. Thank you for your patience and understanding during this process.
About Valens Global
Valens Global provides analyses, strategies, and innovative solutions thatanticipateand address critical threats to people, businesses, and governments.Our goal, simply put, is to empower clients with essential knowledge as they navigate complex security challenges rooted in a changing global society.We believe these twenty-first century challenges require analysts who are fiercely independent, forward thinking, and unafraid to challenge received wisdom. We foster an intellectually vibrant climate. We emphasize teamwork, transparency, meritocracy, accountability, and empowerment at junior levels. We are proud of ourtrack record. Our products exceed our clients expectations and stand the test of time. At Valens, you would be part of a smart, talented, and confident team of people with diverse backgrounds, experiences, and outlooks. We think Valens isa great placeto work, and we thinkyoullagree.
Valens is seeking a highly skilled and experienced professionalto join our team as a Strategy, Plans, Exercises, and Policy Support Services expert with a focus on Military Deception (MILDEC). This role is crucial in supporting the U.S Central Command (USCENTCOM) in Tampa, FL, by providing specialized expertise in MILDEC planning and coordination.
Key Responsibilities:
Provide support in the drafting, approval, and execution of current MILDEC plans and orders to enhance operational success, reduce U.S. casualties, and prevent loss of equipment
Offer subject matter expertise to USCENTCOM Component Commands for MILDEC planning, including plan coordination and de-confliction
Assess MILDEC operations by reviewing Measures of Performance (MOP) and Measures of Effectiveness (MOE) defined in MILDEC plans
Coordinate with Counterintelligence assets to ensure synchronization of MILDEC operations. Integrate MILDEC planned and current operations, activities, and investments with Computer Network Operations, Electronic Warfare, Operations Security (OPSEC), and Military Information Support Operations in support of political and military objectives
Minimum Qualifications:
U.S. Citizenship
Graduate from the Defense MILDEC Training Course IAW the current CJCSI 3211.01 and a Service or Joint level MILDEC training course IAW USCENTCOM R-525-3
At least 5 years of MILDEC planning experience, with a minimum of 3 years of experience at a Geographic or Functional Combatant Command Headquarters or Service Component headquarters that directly supports a Geographic Combatant Command
Strong analytical and problem-solving skills
Excellent written and verbal communication abilities
Proficiency in MILDEC planning and coordination
Must possess and maintain a Top Secret (TS)/Sensitive Compartmented Information (SCI) clearance
Preferred Qualifications:
Experience in planning, researching, and providing qualitative analysis of MILDEC activities
Proficiency in developing joint, interagency, and multinational activities within identified ways, means, and ends
Required Application Materials:
Candidates must complete the Predictive Index Assessments. Please click on this link to be redirected to the behavioral assessment - a free-choice, untimed test that helps us comprehend how you view your personal work ethic and how you view the workplace:
Predictive Index Candidate Assessment
Your application will not be reviewed until you have completed the behavioral assessment
Cover Letter
Resume or CV
Why Join Us:
Impactful Work: Contribute to the strategic planning and coordination efforts that support national security and defense
Professional Growth: Opportunities for continuous learning and career advancement
Collaborative Environment: Work alongside experienced professionals in a dynamic and supportive setting
Support Associate - Boca Raton
Support associate job in Tampa, FL
Inclusive Benefits
We offer an inclusive and comprehensive range of benefits to our valued associates, including\:
Medical, Dental, Vision Benefits
Disability Benefits
Paid Parental Leave, Paid Family Leave, and Adoption Support
Paid Time Off
Retirement Savings Plan (401K) and Life Insurance
Financial Solutions
NMG Associates Core Discount of 30%
Personal and Professional Development Opportunities
For more information, please click “Our Benefits” section on our career site or reference the link here: https\://**********************************
About Neiman Marcus Group
Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them.
We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at *********************************.
#LI-Onsite
Neiman Marcus Group is a relationship business that leads with love in everything we do-for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman.
Your Role
As a Support Associate, you will assist with stocking, receiving, order fulfillment, and merchandise handling functions, including maintaining merchandise organization. You will perform operational, daily tasks to support store sales, profitability and enhance the customer experience. You report to the RPSO Manager and work in a Neiman Marcus store location.
What You'll Do
Complete daily store operations and support the direction of leads and managers including:
Merchandise handling, transfers, and processing of inbound / outbound freight
Fulfillment, packing and shipping of online and store customer orders
Complete necessary merchandise placements to ensure merchandise standards are followed
Merchandise price changes and reticketing; signs and moves product once marked
Reticketing, damages, mark out of stocks and related inventory control processes
Responsible for back stocking, stockroom organization and maintenance
Under the guidance and direction of Managers and Visual, merchandises product and sets sale events and signage, while ensuring standards are followed.
Support with set-up and take down of in-store events and activations
Follow all safety procedures on the dock and in all other work areas
What You Bring
1+ year of retail experience
Demonstrate flexibility with competing tasks with a "win together" mentality
Basic proficiency with MS Office Product Suite
Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 35 pounds
Associates must work a flexible schedule based on business need, which will include evenings, weekends, and holidays
Auto-Apply2025/2026 Afterschool Regional Support Associate (Hillsborough County) - Tampa YMCA
Support associate job in Tampa, FL
Regional Support Associates, under the direction of the Program Director, will provide for the safety, well- being and development of participants in the after school program. This position will assist the YMCA in Closing the Achievement Gap and cultivating an environment in which youth have a sense of belonging and interact and serve as mentor for youth, helping to nurture their self-esteem, build their confidence and form relationships through STEAM curriculum activities, crafts, games and homework support. Qualified candidates must exhibit behaviors and attitudes that are consistent with the YMCA mission and policies of the association. This position requires daily site location changes throughout Hillsborough County to ensure program sites are properly staffed.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Program Quality and Growth
* In conjunction with site supervisors, provides overall leadership, supervision and quality control for the program sites.
* Conducts monthly site quality audits.
* Maintains face counts and headcounts and staff ratio at all times.
* Demonstrates appropriate decision-making abilities.
* Works closely with the assigned school to create/maintain and improve relations with all staff in order to work together to reach and engage parents and children.
* Promotes a team concept through a positive approach to supervision, communication and interactions with others.
* Greets parents and children and maintains a positive relationship with parent and other staff. Models relationship-building skills in all interactions.
* Knows all parents, staff and children by name.
* Creates a positive atmosphere, which boosts self-esteem and general self-concept for all participants.
* Ensures quality of supplies, equipment and materials are well maintained.
* Ensures activities, experiences and routines are implemented. Prepares those activities a week in advance, in order to prepare a list of needed supplies a minimum of two weeks in advance. Must ensure what is planned for groups is age-appropriate.
* Organizes, cleans and puts away all site materials. Reports damaged materials and takes them out of circulation.
Operations/Leadership
* Communicates clearly and regularly with parents about the program and their child's participation.
* Maintains ongoing communication with supervisor.
* Adheres to and ensures enforcement of program rules and communicates them positively and effectively to staff, members and program participants.
* Conducts periodic observations to evaluate job performance of assigned staff, maintains appropriate documentation, and prepares and leads quarterly staff reviews.
* Assists Site Supervisor to organize and lead monthly staff meetings to flow down communication and provide continuing education as directed by Senior Program Director and Program Director.
* Assists Site Supervisor to plan, organize and oversee implementation of a curriculum that is developmentally and culturally appropriate.
* Collects program documents and delivers via drops on the assigned due date each week to the designated YMCA center.
* Ensures that staff use electronic time and attendance software system, if available. All time change requests must be completed and submitted by assigned due date.
* Reports to work on time and as scheduled and must be in Tampa YMCA approved uniform.
* Immediately notify the Program Director if you are going to be late or absent. Last minute notification of absence may result in disciplinary action.
* Models, reinforces and abides by the Tampa YMCA core values of Caring, Honesty, Respect, Responsibility and the Tampa YMCA Code of Conduct.
* Models, reinforces and abides by the Tampa YMCA core values of Caring, Honesty, Respect, and Responsibility and the Tampa YMCA Code of Conduct.
* Assist the YES Center Business Services with notifications to families regarding past due payments.
* Assists with the Annual Giving Campaign.
* Suggests ideas and actions to improve the program.
* Attends all staff meetings and training opportunities.
* Must have reliable transportation and willing to travel, if needed.
* Performs other duties as assigned.
Safety and Risk Management:
* Ensures all emergency procedures meet required standards and are properly displayed throughout the site.
* Maintains single point of entry on site at all times to ensure safety.
* Matches individuals authorized to pick up children to the site log.
* Audits sign in/sign out log daily. Reports discrepancies to the Program Director immediately.
* Maintains coordination with the facility and personnel to follow the YMCA's Safety and Security program.
* Provides daily inspections of areas used by the program to ensure both cleanliness and safety.
* Reports any questionable signs of abuse and document the incident with the Program Director immediately.
* Reports incidents and accidents immediately to the to the Program Director as well as contact parents when instructed by Director.
* Performs first aid as needed and ensures injury incident forms are completed in a timely manner.
* Identifies and directly reports instances of unusual, disruptive, unsafe or threating behavior, inappropriate language or conduct, or other disciplinary issues.
* Adheres to the Child Abuse & Neglect Reporting requirements, which mandate by law all childcare personnel to report suspicions of child abuse, neglect, or abandonment. The Tampa YMCA requires employees to follow the internal reporting procedures with the assistance of the Program Director and Director of Quality and Risk Management. Conducts a thirty-minute face count check to ensure that the proper staffs to child ratios are maintained at all times and reports discrepancies to the Program Director as needed.
* Ensures all emergency medication for participants are maintained and accessible at all times during programming.
* Additional medication training may be required, including the implementation of administering medicine such as epi-pens, inhalers, shots, injections for diabetes, etc.
Performs all other duties as assigned.
Education/Experience:
* 18 years or older, preferred.
* High School Diploma required or GED and preferably one of the following educational requirements:
* Post-secondary level vocational certificate in childcare through the State of Florida- level vocational certificate in childcare through State of Florida- Department of Education.
* Child Development Associate (CDA)
* Associates Degree or higher from an accredited college/university in child care development
* Must have a minimum of one-year experience in school, community, volunteer or work experience in a role requiring interaction with youth.
* One-year experience in a leadership role
* Must be able to work cooperatively with children, parents and peers; demonstrate character, integrity, adaptability and patience in communicating with others.
* Must have a valid FL Driver's License with good driving record and be able to travel within Hillsborough County
Certifications/Trainings Required:
* Must obtain within 30 days of employment and maintain current certifications in CPR, AED and First
* Must obtain within 10 days of employment 8 Early Learning Certifications or equivalent.
* Maintain other required certifications as stated in the training
WORK ENVIRONMENT AND PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job includes, but not limited to:
* The employee needs sufficient strength, agility and mobility to perform essential functions and to supervise program activities in a wide variety of indoor and outdoor locations.
* While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and authorized work phone/smart device.
* Ability to instruct and observe participants during program activities.
* The employee frequently is required to see, observe, and hear all participants, and make sound judgments and decisions.
* Ability to perform all physical aspects of the position, including, but not limited to, leading class, walking, standing, bending, reaching, and lifting.
* Ability to sit and reach, and must be able to move around the work environment.
* Hear noises and distress signals in the program environment, including in the classroom and anywhere around the zone of responsibility.
* Must have flexibility and the ability to adapt to changing circumstances.
* Ability to lift and move a minimum of 30 pounds.
* Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
* Ability to work in a variety of environments, specifically those subject to extreme humidity/dampness, heat and cold.
* The noise level in the work environment is usually moderate to high.
* This position requires reliable transportation and willing to travel, if needed.
This position may require availability to work flexible hours including evenings, weekends, and holidays as needed.
Treasury Services Support Specialist
Support associate job in Tampa, FL
The Treasury Services department provides specialized operational support for large and/or complex commercial deposit relationships throughout the Bank. The Treasury Services Support Specialist is responsible for supporting the implementation and onboarding of new Treasury Management clients. This includes coordinating and preparing documentation, assisting with product setup, and delivering client training to ensure a smooth transition. After onboarding, this role continues to provide dedicated support, addressing complex questions and troubleshooting issues to ensure ongoing client satisfaction and optimal use of Treasury Management products and services.
Primary Responsibilities
Consistently delivers outstanding client service with a friendly, can-do attitude, and willingness to help at all times.
Acts as a cultural ambassador to internal and external clients, providing a professional, exceptional, and supportive experience with each interaction.
Provides telephone support for Treasury Management clients.
Establishes and maintains a thorough knowledge of client-facing applications such as Business Online Banking, ACH Origination, Wires, Remote Deposit Capture, Positive Pay, EZ business, Escrow Pro and Lockbox services
Provides clients with conversion-related support during vendor changes and product upgrades, including proactive outreach during large-scale conversion efforts to ensure a smooth transition and effective communication.
Prepares documentation for both new and existing Treasury clients, ensuring all required forms are completed accurately for Business Online Banking, User Setups, and Treasury Management Products.
Partners with the Treasury Sales team to onboard new clients, managing the documentation, system setup, and client training process, while also providing continued support after implementation is complete.
Reaches out to various departments such as Deposit Operations, Client Solutions, IT and FIU, as needed, for troubleshooting issues.
Assists with Client Service Center as needed.
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
Minimum Qualifications
1 year of experience in Treasury Management, Operations or related banking field, or 2-year degree preferably with a business or finance focus or equivalent combination of education/experience
Must be able to learn and maintain in-depth knowledge on all applicable services, products and applications
Strong interpersonal communication skills, both verbal and written
Proficient in Microsoft Office Suite
Preferred Qualifications
Working knowledge of Treasury Management products and services
Accredited ACH Professional (AAP) certification and/or Certified Treasury Professional (CTP) certification
Experience with Fiserv Premier software systems
Prior client phone service experience
Our Way
Preserve and enhance our culture in which the values of honesty, integrity, confidentiality, trust and respect are the underlying principles by which we work
Make a meaningful difference in our community through our service and financial support
Maintain a safe and sound institution that operates in conformity with the spirit as well as the letter of all applicable laws, rules and regulations, and to maintain open and forthright communication with our regulators
Benefits
You will have the opportunity to participate, subject to the terms and conditions of the respective plans, in a comprehensive package of benefits. As a highlight:
Eligibility for health, dental, vision, life and disability insurance coverages
Retirement Plan - 401k with matching
ESOP- Employee Stock Ownership Plan
Time away from work - vacation time, sick time and holidays
Paid parental leave
Tuition Assistance
Professional development opportunities
THE BANK OF TAMPA IS AN EQUAL OPPORTUNITY EMPLOYER
A DRUG FREE WORKPLACE
E-VERIFY EMPLOYER
Auto-ApplyClient Support Associate
Support associate job in Tampa, FL
Benefits:
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!
No matter your work background or experience level, we welcome you to apply! What you need:
Strong interpersonal and communication skills
Experience in a fast-paced retail environment
Basic computer proficiency and ability to troubleshoot
Prior customer service or sales experience is preferred, but not required
Willingness to learn and grow in a customer-focused role
Additional Perks:
Full-time and part-time positions are available
Flexible Schedule Options - Work that works for you!
Work Lotto (Win money for logged shifts)
Low-cost benefits (healthcare, dental & vision)
Teladoc
(Unlimited Teladoc sessions for you and your whole household for $18 per month)
Free identity theft protection
Corporate discount program
Free tax preparation training and PTIN registration reimbursement
Referral bonus opportunities are available for referring qualified candidates
Free continuing tax education
Opportunities for advancement within the organization
Employee referral program
Medical & Prescription benefit option
(eligible to participate after working 1,560 hours annually)
401k with Company Match
(eligible to participate after working the first 1,000 hours)
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
Working at Jackson Hewitt
Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.
Taxes are fun (really!)
At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.
PTIN Certification: Yes
Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CANDIDATE ACKNOWLEDGEMENT:
Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.
I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.
I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.
By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.
By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
Auto-ApplyTechnology Support II - Application Production support
Support associate job in Tampa, FL
Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in the Commercial and Investment Bank sector, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.
**Job responsibilities**
+ Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
+ Improve operational stability and availability through participation in problem management
+ Monitor production environments for anomalies and address issues utilizing standard observability tools
+ Assist in the escalation and communication of issues and solutions to the business and technology stakeholders
+ Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure
**Required qualifications, capabilities, and skills**
+ 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
+ Proficiency in programming languages, including Python and SQL, along with experience using MongoDB
+ Familiarity with applications or infrastructure within a large-scale technology setting, whether on-premises, on AWS Cloud, or utilizing Kubernetes
+ Exposure to observability practices and production monitoring methodologies, with a strong background in SLO alerting, telemetry data collection, and using tools like Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others.
+ Knowledge of processes as defined in the Information Technology Infrastructure Library (ITIL) framework
**Preferred qualifications, capabilities, and skills**
+ Knowledge of one or more general purpose programming languages or automation scripting
+ Hands-on experience with Windows, Linux, and networking protocols or languages
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
**Base Pay/Salary**
Chicago,IL $76,000.00 - $105,000.00 / year
Revenue Cycle Support Associate
Support associate job in Tampa, FL
Job Details FL Corporate Support - Tampa, FL Practice SupportDescription
Job Purpose:
The Revenue Cycle Support Associate will be the direct line of communication for the assigned offices, District Manager's, and Senior Vice President to the Support Office. Coordinating functions related to billing, collecting patient accounts, and other Support related issues per office. The selected individual will develop and implement relationships with their assigned territory. The Revenue Cycle Support Associate will also work with assigned representatives to manage workflow, track progress and improve processes. The role will be responsible for providing guidance to improve overall performance, with an emphasis on the billing to collections process. This is a highly visible role and requires strong communication, follow-through, and the ability to prioritize, plan, and work cross-functionally with other departments.
Duties and Responsibilities:
Ensure team is working effectively in resolving third party AR balances, insurance claims and claim notes, processing denials timely, etc.
Assist the AR team to achieve established collection goals, daily metric expectations, and quality objectives for the organization.
Prepare reports as required to reflect billing and collecting trends, AR review, etc.
Conduct training throughout the company as required.
Open tasks to dental center(s), providing the specific information and instructions needed to obtain claim payment.
Read and analyze explanation of benefits and make proper adjustments according to Coast Dental claims processing criteria.
Monitor adjustments posted each day by the offices
Review ICODES and ensure accuracy and billing daily
Additional duties as assigned
Qualifications
Minimum of 1 year's medical/dental registration and/or collections experience preferred.
Minimum of 1 years of leadership role is preferred.
Knowledge of patient accounting, billing, and insurance policies.
Must be accurate, organized and detail-oriented with strong analytical and problem-solving skills.
Strong verbal and written communication skills are required.
Requires strong computer knowledge, emphasis on MS Office suite.
Knowledge/experience with Dental Insurance verification applications, billing applications, etc.….
Ability to work independently with little supervision.
Technology Support II - Application Production support
Support associate job in Tampa, FL
Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.
As a Technology Support II team member in the Commercial and Investment Bank sector, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.
Job responsibilities
Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
Improve operational stability and availability through participation in problem management
Monitor production environments for anomalies and address issues utilizing standard observability tools
Assist in the escalation and communication of issues and solutions to the business and technology stakeholders
Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure
Required qualifications, capabilities, and skills
2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Proficiency in programming languages, including Python and SQL, along with experience using MongoDB
Familiarity with applications or infrastructure within a large-scale technology setting, whether on-premises, on AWS Cloud, or utilizing Kubernetes
Exposure to observability practices and production monitoring methodologies, with a strong background in SLO alerting, telemetry data collection, and using tools like Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others.
Knowledge of processes as defined in the Information Technology Infrastructure Library (ITIL) framework
Preferred qualifications, capabilities, and skills
Knowledge of one or more general purpose programming languages or automation scripting
Hands-on experience with Windows, Linux, and networking protocols or languages
Auto-ApplyStrategy, Plans, Exercises, and Policy Support Services/Military Deception (MILDEC) Specialist
Support associate job in Tampa, FL
We greatly appreciate your interest in the Strategy, Plans, Exercises, and Policy Support Services / Military Deception (MILDEC) Specialist position. Please note that at this time, we are currently recruiting for this position in response to a recently released Request for Information (RFI). Interviews will begin once the official Request for Proposal (RFP) is issued. Candidates who meet the qualifications will be contacted as the process moves forward.
Those who apply at this stage will have preference over candidates who apply once the position is confirmed. We are actively reviewing the details and will provide updates as soon as more information becomes available. Thank you for your patience and understanding during this process.
About Valens Global
Valens Global provides analyses, strategies, and innovative solutions that anticipate and address critical threats to people, businesses, and governments. Our goal, simply put, is to empower clients with essential knowledge as they navigate complex security challenges rooted in a changing global society. We believe these twenty-first century challenges require analysts who are fiercely independent, forward thinking, and unafraid to challenge received wisdom. We foster an intellectually vibrant climate. We emphasize teamwork, transparency, meritocracy, accountability, and empowerment at junior levels. We are proud of our track record. Our products exceed our clients' expectations and stand the test of time. At Valens, you would be part of a smart, talented, and confident team of people with diverse backgrounds, experiences, and outlooks. We think Valens is a great place to work, and we think you'll agree.
Valens is seeking a highly skilled and experienced professional to join our team as a Strategy, Plans, Exercises, and Policy Support Services expert with a focus on Military Deception (MILDEC). This role is crucial in supporting the U.S Central Command (USCENTCOM) in Tampa, FL, by providing specialized expertise in MILDEC planning and coordination.
Key Responsibilities:
Provide support in the drafting, approval, and execution of current MILDEC plans and orders to enhance operational success, reduce U.S. casualties, and prevent loss of equipment
Offer subject matter expertise to USCENTCOM Component Commands for MILDEC planning, including plan coordination and de-confliction
Assess MILDEC operations by reviewing Measures of Performance (MOP) and Measures of Effectiveness (MOE) defined in MILDEC plans
Coordinate with Counterintelligence assets to ensure synchronization of MILDEC operations. Integrate MILDEC planned and current operations, activities, and investments with Computer Network Operations, Electronic Warfare, Operations Security (OPSEC), and Military Information Support Operations in support of political and military objectives
Minimum Qualifications:
U.S. Citizenship
Graduate from the Defense MILDEC Training Course IAW the current CJCSI 3211.01 and a Service or Joint level MILDEC training course IAW USCENTCOM R-525-3
At least 5 years of MILDEC planning experience, with a minimum of 3 years of experience at a Geographic or Functional Combatant Command Headquarters or Service Component headquarters that directly supports a Geographic Combatant Command
Strong analytical and problem-solving skills
Excellent written and verbal communication abilities
Proficiency in MILDEC planning and coordination
Must possess and maintain a Top Secret (TS)/Sensitive Compartmented Information (SCI) clearance
Preferred Qualifications:
Experience in planning, researching, and providing qualitative analysis of MILDEC activities
Proficiency in developing joint, interagency, and multinational activities within identified ways, means, and ends
Required Application Materials:
Candidates must complete the Predictive Index Assessments. Please click on this link to be redirected to the behavioral assessment - a free-choice, untimed test that helps us comprehend how you view your personal work ethic and how you view the workplace:
Predictive Index Candidate Assessment
Your application will not be reviewed until you have completed the behavioral assessment
Cover Letter
Resume or CV
Why Join Us:
Impactful Work: Contribute to the strategic planning and coordination efforts that support national security and defense
Professional Growth: Opportunities for continuous learning and career advancement
Collaborative Environment: Work alongside experienced professionals in a dynamic and supportive setting
Technology Support II - Application Production support
Support associate job in Tampa, FL
Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.
As a Technology Support II team member in the Commercial and Investment Bank sector, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.
Job responsibilities
Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
Improve operational stability and availability through participation in problem management
Monitor production environments for anomalies and address issues utilizing standard observability tools
Assist in the escalation and communication of issues and solutions to the business and technology stakeholders
Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure
Required qualifications, capabilities, and skills
2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Proficiency in programming languages, including Python and SQL, along with experience using MongoDB
Familiarity with applications or infrastructure within a large-scale technology setting, whether on-premises, on AWS Cloud, or utilizing Kubernetes
Exposure to observability practices and production monitoring methodologies, with a strong background in SLO alerting, telemetry data collection, and using tools like Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others.
Knowledge of processes as defined in the Information Technology Infrastructure Library (ITIL) framework
Preferred qualifications, capabilities, and skills
Knowledge of one or more general purpose programming languages or automation scripting
Hands-on experience with Windows, Linux, and networking protocols or languages
Auto-Apply