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  • Access Support Representative

    Cornerstone Technology Talent Services 3.2company rating

    Support associate job in Dulles Town Center, VA

    We are seeking Site Access & Compliance Support Representative to provide on-site workforce support at a mission-critical data center construction project in Dulles, VA. This is a Level 1 field role focused on daily site operations, access management, compliance checks, and first-line technical troubleshooting. Technicians will assist workers and subcontractors with site entry, credentialing, and onboarding while ensuring compliance requirements are met. This role requires a strong customer service mindset, attention to detail, and the ability to follow structured procedures in a fast-paced environment. Key Responsibilities Access Control & Compliance Monitor gates, turnstiles, and access points to ensure only authorized personnel enter. Verify worker credentials, badges, and compliance documentation. Issue and manage temporary badges and visitor passes. Report irregularities or noncompliance to site supervisors. Worker Onboarding & Assistance Guide workers and subcontractors through the digital onboarding process. Assist with account setup, documentation upload, and system login. Provide clear instructions on mobile check-ins, digital badges, and QR codes. Support multilingual onboarding as needed (tools/resources provided). First-Line Technical Support Serve as the first point of contact for access or credentialing issues. Troubleshoot basic technical problems (e.g., badge not scanning, login errors). Escalate more complex issues to centralized support following standard procedures. Maintain accurate records of support requests and resolutions. Customer Service & Communication Deliver professional, courteous assistance to workers and site staff. Communicate clearly and calmly when resolving issues. Relay feedback to supervisors to support process improvements. Performance Expectations Ensure smooth and timely worker access. Minimize delays by resolving issues efficiently. Maintain accuracy in compliance and credential checks. Provide a consistently positive support experience on site. Key Qualifications High school diploma or equivalent (some college or technical training preferred). Prior experience in field support, help desk, IT support, or site operations is a plus. Basic technical troubleshooting skills (hardware/software). Strong attention to detail and ability to follow structured protocols. Excellent communication and interpersonal skills. Ability to stand/walk for extended periods and work outdoors at site access points.
    $30k-35k yearly est. 1d ago
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  • Project Support Coordinator

    PTR Global

    Support associate job in Columbia, MD

    Project Coordinator Job Type: Fully Onsite - 5 days a week (M-F) Pay Rate: $32-$33 hourly on W2 Salary: $55,000-70,000k Yearly We are seeking a detail-oriented and highly organized Project Coordinator to support our project management team. This role is critical in ensuring projects run smoothly by tracking schedules, managing documentation, and coordinating communication across departments and external partners. The ideal candidate will play a key role in maintaining efficiency and ensuring project success. Responsibilities: Support Project Managers with scheduling, tracking, and reporting. Maintain organized project documentation and updates. Coordinate meetings and follow up on action items. Communicate with internal teams, suppliers, and customers. Monitor progress and flag risks or delays. Qualifications/Must haves: 4+ years of project coordination or related experience. Experience with purchase orders (POs) and managing customer accounts. Strong organizational and multitasking skills. Proficiency with MS Office; familiarity with project management tools (e.g., Asana, Smartsheet) is a plus. What We're Looking For: Strong communication skills with an outgoing, adaptable, and professional attitude. Comfortable with daily commute and able to work onsite 5 days a week. Available for onsite interviews and flexible with the hiring manager's schedule. Ready to start immediately if selected and open to any shift schedule.
    $32-33 hourly 4d ago
  • Patent Prosecution Associate - Elite IP for Emerging Tech

    Vanguard-Ip

    Support associate job in Washington, DC

    AmLaw 100 Firm with Cravath level compensation. Per the Global IP Awards: "US Patent Prosecution Firm of the Year." A Go-To Firm for Emerging Tech Companies. Among the leaders in "Best Performing" rankings. REQUIREMENTS Candidates should have an electrical engineering, computer engineering, computer science, data science, or physics background or equivalent experience. A USPTO registration number, superior academic credentials, and excellent oral, written, and interpersonal skills are essential. Admission to the Bar in the jurisdiction where the work is being performed is also required. SUMMARY Vanguard Intellectual Partners (Vanguard-IP) specializes in placing IP/Patent professionals nationwide. Our focus on intellectual property allows us to understand our clients' technical needs and our candidates' talents and career interests. Our extensive network of long-term client relationships provides a competitive edge. Our recruiters have over 10 years of IP recruiting experience and a proven success record. We possess in-depth knowledge of the IP job market and offer trusted career advice. We also have the resources and contacts to ensure your resume gets noticed by the right people. We look forward to discussing your next opportunity with you. CONFIDENTIALITY At Vanguard-IP, we respect candidate confidentiality. We will always obtain your explicit authorization before submitting your resume to any client. If you are interested in opportunities in other locations, we have hundreds of openings in various markets. Please apply now, and our team will review your information for this or other suitable openings in your preferred location. #J-18808-Ljbffr
    $58k-93k yearly est. 4d ago
  • System Support and Logistics Specialist

    Toyon Research 4.1company rating

    Support associate job in Ashburn, VA

    Requirements B.A. or B.S. in physical science, engineering or equivalent experience in a technical field At least five years post-degree work experience is preferred Proficiency working with basic hand tools and instrumentation Experience with principals of instrument calibration Hardworking, self-motivated, reliable, detail-oriented, and organized Excellent troubleshooting and problem-solving skills Ability to work independently and as part of a team Ability to lift and maneuver items that weigh up to 50 lbs. with manual lift equipment Possess valid driver's license and be able and willing to travel within DMV area (mileage will be reimbursed) Computer proficiency (Microsoft Office) WE OFFER AN EXCEPTIONAL EMPLOYEE BENEFITS PACKAGE! Competitive Industry Pay 100% Employer-Paid Medical Insurance Premium HSA with Employer Contributions Dental and Vision Coverage Options Paid Holidays Paid Vacation and Sick leave Company Funded 401(k) and Profit Sharing Plans Employee Stock Ownership Plan (ESOP) Life and Disability Insurance Paid Parental Leave Discretionary Bonus Eligibility The annual pay range for the System Support and Logistics Specialist position is $80,000 to $140,000. The posted pay range values provide the candidate with guidance on annual base compensation for the position, at a full time level of effort, exclusive of overtime, bonus, and benefits-related compensation, over a range of qualifications that may fit hiring objectives. Toyon Research Corporation will consider the individual candidate's education, work experience, applicable knowledge, skills and training, among other factors, when preparing an offer of employment. Pay Transparency Nondiscrimination Provision Equal Opportunity Employer including Disability and Veterans Applicant Privacy Notice Learn more about our company in our latest video, We are Toyon. The application window for this posting will remain open until the position is filled. Ref #2612-G
    $80k-140k yearly 21d ago
  • Operation Support

    Collabera 4.5company rating

    Support associate job in Baltimore, MD

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Job Description Professional experience, analytical skills, and ability to work efficiently in a fast paced environment. And for good measure, someone that is self- motivated. Position Description: The New Account Document Processing Department consists of Regulatory, Policy and Procedural subject matter experts which handle document validation, quality control, vendor escalations, and offer support to Branch offices, National Operations, and other Special Product areas firm-wide. The Senior Processing Representative is responsible for evaluating incoming documents and inquiries, performing the associated research, and making a determination of the validity of the action or document. The Representative must develop subject matter expertise across the department and have the ability to apply that knowledge in determining document validity. The Senior Processing Representative is also responsible for handling quality sampling of new account documents processed in other areas and responding to escalated issues from those areas. Major Job Responsibilities Customer Focus • Must be dependable, well-organized, detailed oriented, self-starter with the ability to define work scope, tasks, and utilize resources in order to meet established Service Level Agreements. • Act with a sense of urgency and a can-do attitude to address business need and accomplish goals • Conflict resolution- ability to facilitate discussion; ability to quickly obtain relevant facts to resolve a problem is vital. • Anticipates customer needs and consistently meets or exceeds their expectations. • Must be available to work varying shifts dependent upon volume and/or business need. • Must be able to work in a quota driven environment Qualifications Communication Skills • Must have excellent communication skills oral and written - including the ability to write and listen carefully and convey information accurately. • Acts and communicates in a way that demonstrates a high regard for internal and external customers Interpersonal Skills • Promote collaboration and team work and willingness to help others in and across the firm. • Maintain acceptable service levels and be able to continue to work effectively by remaining calm, confident, positive and clear minded regardless of the situation. • Demonstrate active learning-continuously seeking opportunities to develop a deeper understanding of the business Technical Skills • Computer Literacy o Microsoft Office Suite o Previous experience with internal systems is preferred o Previous New Account experience is preferred o Proven ability to learn other software packages • Type a minimum of 35 wpm, Ten key by touch • Educational Level Required: College graduate or high school graduate with equivalent work experience Additional Information If you want to apply and want to know more, please contact: Suhas Konuche suhas.konuche (AT)collabera.com
    $58k-96k yearly est. 1d ago
  • Support Associate

    Tory Burch 4.9company rating

    Support associate job in Clarksburg, MD

    We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. * Our culture is welcoming and inclusive -- everyone is empowered to make a difference. * We have the best team in the world and believe in paying competitively and rewarding high performance. * Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. * We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers. * We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way * We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made for You Because: You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus! A Day in the Life: The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence. To Land This Role: * One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus * Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts * Occasional overnight travel may be required * Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time Why You'll Want to Join Our Team: Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us! How We Work Together * Adaptable - We change before we have to * Entrepreneurial - We own it * Collaborative - There's no "I" in Tory * Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each other * Functional Expertise - We're constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor. Compensation Range The compensation range for this position is 15.00 USD - 15.00 USD. Our offer will be based on your relevant experience and work location. Benefits Information We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours. Equal Employment Opportunity Statement Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. Disability Accommodation Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.
    $24k-30k yearly est. Auto-Apply 52d ago
  • System Support Specialist (Electro-Mechanical with PLC Experience)

    Dow Jones 4.0company rating

    Support associate job in Silver Spring, MD

    About the Team: This team is part of the Print Operations Group. About the Role The White Oak plants provide printing services for WSJ, Barron's and the NY Post. Our plant technicians maintain, and troubleshoot all production equipment across the three primary functioning areas of the plateroom, press/reel room, and mailroom. You will also perform desktop services work normally handled by IT in other Dow Jones facilities such as equipment upgrades, virus software upgrades and equipment backups to maintain mission critical systems to safely run equipment. You will be based in White Oak, Maryland and report to the Technology Service Manager. You Will: + Troubleshoot and repair industrial machinery including PLC and relay controls, variable speed drives, and pneumatic controls. + Have the basic knowledge of electrical and electronics in accordance to Ohm's law and will use electrical test equipment including a VOM meter and oscilloscope. + Provide PC support including Windows operating system and basic networking. + Have the willingness and ability to work nights, weekends, and holidays. You Have: + 3-5 years of electro-mechanical experience. + Prioritization and time management skillsets. + Ability to communicate effectively, both written and oral. + A technical degree, or equivalent military training, or equivalent experienceis preferred. Our Benefits + Comprehensive Healthcare Plans + Paid Time Off + Retirement Plans + Comprehensive Medical, Dental and Vision Insurance Plans + Education Benefits + Paid Maternity and Paternity Leave + Family Care Benefits + Subscription Discounts + Employee Referral Program \#LI-Onsite Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Business Area: Dow Jones - Print Operations Job Category: IT, Telecom & Internet Union Status: Non-Union role Pay Range: $70,000 - $85,000 We recognize that attracting the best talent is key to our strategy and success as a company.As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process. Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice. For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.. Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News. This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day. Req ID: 49769
    $70k-85k yearly 21d ago
  • Task Operations Support - Multi Levels

    Jmark Services 4.1company rating

    Support associate job in McLean, VA

    Clearance: TS/SCI with Poly At JMark, operational excellence ensures mission success. We are seeking Task Operations Support professionals across multiple levels to assist executive leadership, manage day-to-day mission support functions, and ensure seamless coordination of operations. Team members may provide direct executive administrative support, manage travel, meetings, and correspondence, or at senior levels, supervise support staff and oversee Task 2 cadre operations. This role requires strong organizational skills, discretion, and the ability to thrive in high-tempo environments where priorities can shift rapidly. Key Responsibilities Administrative & Mission Support (All Levels) Perform executive administration functions, including high-level correspondence, scheduling, briefing preparation, and records management. Coordinate travel planning, meeting logistics, event services, and general office operations. Ensure operational and administrative tasks are delivered with accuracy, timeliness, and alignment to mission requirements. Task Oversight & Team Management (Mid to Senior Levels) Assist the Executive & Mission Support Lead in managing Task 2 cadre operations. Serve as a primary point of contact for operational support activities, ensuring quality outcomes. Monitor workload distribution, providing guidance and mentorship to staff. Supervise daily operations of the Operations Support Team to ensure consistency and mission alignment. Strategic Leadership & Alignment (Senior/Manager Levels) Drive operational consistency across multiple functions and teams. Anticipate executive and mission needs, preparing critical materials and solutions to support leadership priorities. Represent the team in leadership discussions, ensuring transparent communication and alignment with organizational objectives. Success Factors The ideal candidate will be: Organized & Detail-Focused - Manages competing priorities with precision. Adaptive & Mission-Focused - Excels in high-tempo, shifting environments. Collaborative & Trusted - Builds strong relationships across leadership and staff. Proactive & Results-Oriented - Anticipates needs and delivers solutions that drive mission success. Qualifications Required Active TS/SCI clearance with polygraph. Bachelor's degree in business administration, management, or related field (or equivalent experience). Demonstrated experience in administrative, operations, or mission support functions. Strong communication, organizational, and problem-solving skills. Proficiency with office management systems, scheduling tools, and event coordination. Preferred Experience supporting DoD, Intelligence Community, or federal programs. Familiarity with executive-level correspondence, briefing materials, and protocol. Supervisory or leadership experience (for senior/manager levels). Why Join JMark? At JMark, we believe people are the difference. As part of the Task Operations Support team, you will play a critical role in enabling leadership, coordinating mission activities, and driving operational success where it matters most. Your expertise. Our mission. One standard: excellence. ✨ Delivering Excellence to the Mission ✨
    $32k-45k yearly est. 60d+ ago
  • Support Services Specialist

    Us Government Other Agencies and Independent Organizations 4.2company rating

    Support associate job in Washington, DC

    Apply Support Services Specialist Smithsonian Institution Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply The Smithsonian Institution is the world's largest museum, education, and research complex, with 21 museums and the National Zoo. This position is in the National Museum of African American History and Culture (NMAAHC). The National Museum of African American History and Culture is a national museum for the study and exhibition of African American history and culture. Summary The Smithsonian Institution is the world's largest museum, education, and research complex, with 21 museums and the National Zoo. This position is in the National Museum of African American History and Culture (NMAAHC). The National Museum of African American History and Culture is a national museum for the study and exhibition of African American history and culture. Overview Help Accepting applications Open & closing dates 01/05/2026 to 01/16/2026 Salary $70,623 to - $91,815 per year Pay scale & grade GS 09 Location Washington, DC FEW vacancies Remote job No Telework eligible Yes-Ad hoc telework determined by agency policy. Travel Required Not required Relocation expenses reimbursed No Appointment type Permanent - Federal Work schedule Full-time - Full-Time, Permanent Service Competitive Promotion potential 09 - Position is at full promotion potential: GS-09 Job family (Series) * 0342 Support Services Administration Supervisory status No Security clearance Other Drug test No Position sensitivity and risk Non-sensitive (NS)/Low Risk Trust determination process * Credentialing Bargaining unit status Yes Announcement number 26R-YH-313288-MPA-NMAAHC Control number 853510600 This job is open to Help Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Clarification from the agency Current Smithsonian Institution Internal Employees/Agency Employees Only may apply including current Smithsonian Institution employees with Federal career/career-conditional status or eligibility. More than one selection may be made from this announcement. Duties Help The Support Services Specialist is responsible for the logistical and administrative support of the Public Programs. In this position, you will: * perform a variety of duties related to the administration and implementation of Public Programs series. * schedules and maintain multiple program spaces and calendars; * ensure appropriate supplies, materials and technology are available and ready for each program; and cleans up to make sure the space is ready for the next program. Handles all aspects of the program including scheduling meetings, keeping notes, and gathering/organizing and coordinating distribution of information. * update support requirements (e.g. personnel, equipment and facilities) for the operation of the program. * develop materials and multi-media presentations to communicate the work of the team to colleagues and key stakeholders. * receive telephone calls and visitors interested in the program and determines which call/visitor can be responded to personally and which should be directed elsewhere upon receipt of necessary background information. * prepare drafts, copy edits and prepare program activity materials required for each program. * conduct content and logistical research related to program activities. Requirements Help Conditions of employment * Requires career/career-conditional status or eligibility. * Males born after 12/31/59 must be registered with Selective Service. Conditions of Employment Qualification requirements, including one year time-in-grade at the next lower grade level for promotion candidates, must be met within 30 days of the job announcement closing date. See the 'Required Documents' section for additional information. For information on qualification requirements, see Qualification Standards Handbook for General Schedule Positions viewable on OPM Website. Some light to moderate physical effort may be required. Qualifications Basic Qualification: Experience that equipped the applicant with the knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. Experience: You qualify for this position if you have one year of specialized experience equivalent to at least the GS-08 level in the Federal Service. For this position, specialized experience is defined as demonstrated experience handling the logistical arrangements including travel, lodging, ground transportation and digital platforms for public meetings/programs; maintaining a schedule of programs and deadlines including updates to the organization's website; and performing other administrative tasks for an office/unit. Your resume must be no more than two (2) pages and should clearly demonstrate how your experience aligns with the responsibilities and specialized experience required for this position. Do not copy language directly from the vacancy announcement, as you will be deemed ineligible for consideration. Instead, provide detailed, descriptive information about your actual experience. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week. In an effort to streamline our hiring process, SI employees whose current position of record is in the same job series (0342) and who are in a Federal competitive appointment as this advertised position, are not required to submit a transcript with your application package. However, if selected, you will be required to provide a copy of your transcript before your start date in the position. Time-in-Grade Requirements: Under competitive merit promotion procedures, any individual who is currently holding, or who has held within the previous 52 weeks, a General Schedule position under a non-temporary appointment in the competitive or excepted service, must meet "time-in-grade" requirements (have served 52 weeks at the next lower grade of the grade for which you are applying). Education There is no positive education requirement for this position. Additional information This position is included in the bargaining unit. Recruitment Incentive: Recruitment incentive(s) may be authorized for this position. However, approval for incentives are contingent upon various availability. If authorized, certain incentives will require the incumbent to sign a service agreement to remain in the Federal government for a certain time period. Note: This statement does not imply nor guarantee an incentive will be offered and paid. Selections may be made for vacancies across the Smithsonian Institution (SI). By applying to this position, you agree to allow your application and other personal information to be shared with one or more SI hiring officials for employment consideration for same/similar positions within the location(s) identified in this announcement. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help The Smithsonian offers a comprehensive benefits package that includes, in part, vacation and sick leave, holidays, health/life insurance, accident insurance, and excellent retirement program options. Please see Benefits at ******************************* for a complete description. Flexible Spending Accounts - ************************ Health Insurance - ****************************************** Leave - ************************************** Life Insurance - **************************************** Long Term Care Insurance - ********************** Retirement Program - **************************************** How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. Your application will be evaluated first for the basic qualifications described above. The applications that meet the basic qualifications will be evaluated further against the following criteria: * Knowledge of administrative procedures to plan, organize and administer program requirements. * Skill in project management. * Ability to use a variety of computer programs. * Ability to communicate orally. * Ability to communicate in writing. * Ability to conduct research related to the unit's programming and procurement needs. Important Note: Your resume and supporting documentation will be compared to your responses to the occupational questionnaire or other assessment tool for consistency. If a determination is made that you have rated yourself higher than is supported by your resume, you will be assigned a rating commensurate to your described experience. Your resume should provide detailed information regarding how your education and experience relate to this position, including the major duties and qualifications criteria listed. You may preview questions for this vacancy. Benefits Help The Smithsonian offers a comprehensive benefits package that includes, in part, vacation and sick leave, holidays, health/life insurance, accident insurance, and excellent retirement program options. Please see Benefits at ******************************* for a complete description. Flexible Spending Accounts - ************************ Health Insurance - ****************************************** Leave - ************************************** Life Insurance - **************************************** Long Term Care Insurance - ********************** Retirement Program - **************************************** Required documents Required Documents Help Your application package should include the following documents: * Resume - Your resume can be uploaded and attached to your application or created using the USA Jobs on-line resume builder. Ensure your resume contains the job title (including the occupational series and grade if it is Federal), job-related qualifications, starting and ending dates (month and year), and hours worked per week, for each employment period. It is your responsibility to ensure all information is submitted. Failure to include this information may result in disqualification for the position. For assistance with creating a resume, please click USAJOBS Help Center - How do I write a resume for a federal job? * Current and former employees MUST submit a copy of their Standard Form (SF)-50, "Notice of Personnel Action," that indicates proof of status and time-in-grade eligibility. The SF-50 must include your position title, series, grade, step, salary, type of service (competitive or excepted in block 34), and tenure (1 or 2 in block 24). Please provide a SF-50 that shows the length of time you have been in your current/highest grade level. Examples of appropriate SF50s include: Appointments, Reassignments, Within-grade/range increases or Promotion actions. NOTE: Pay adjustments and award SF-50s do not include the length of time in your current position, therefore, they are NOT acceptable SF-50's on their own. You may need to provide more than one SF-50. Failure to provide the appropriate SF-50(s) may prevent you from receiving consideration for this position. * Unofficial school transcripts, if the position has an education requirement or if you are using education to qualify. If selected for the position, you must provide an official transcript before appointment. * Proof of U.S. accreditation for foreign study, if applicable. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help Click on the "Apply Online" button on the upper right side of the page. Please Note: * You must apply for this position online through the 'Apply Online' button and submit required supplemental documents (if they are relevant to you). * Your resume must be no more than two (2) pages. * You may submit required documents by uploading them online during the application process. * The complete application package, including any required documents, is due in the Smithsonian Office of Human Resources on the closing date of the announcement by 11:59 PM Eastern Time. * If you are unable to apply online, paper applications may be accepted with prior approval of the Contact Person listed below. Agency contact information Yvonne Humphries Phone ************ TDD ************ Email ***************** Address SMITHSONIAN Office of Human Resources 600 Maryland Avenue SW Suite 7001W, MRC 517 Washington, District of Columbia 20024 United States Next steps At the end of the application process you will be able to create and save a PDF file that contains your responses to the assessment questions. You may save this file as initial receipt of your application. After the job announcement closes, you will receive an email from the Smithsonian with confirmation of receipt. The Smithsonian receives many applications for each job. Each application is reviewed carefully which may take a few weeks. We will send you an e-mail to update you as we go through phases of the application review process. You may also check your application status by logging into *************** and selecting the tab "My USAJOBS;" e-mailing *******************; or by contacting the Office of Human Resources Representative listed. Additional Information: * Tips on applying for Smithsonian jobs are available at ********************************** * The Smithsonian does not pay relocation expenses. * The Smithsonian Institution is an equal opportunity employer. Additional information can be found on our website at (****************** Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help Your application package should include the following documents: * Resume - Your resume can be uploaded and attached to your application or created using the USA Jobs on-line resume builder. Ensure your resume contains the job title (including the occupational series and grade if it is Federal), job-related qualifications, starting and ending dates (month and year), and hours worked per week, for each employment period. It is your responsibility to ensure all information is submitted. Failure to include this information may result in disqualification for the position. For assistance with creating a resume, please click USAJOBS Help Center - How do I write a resume for a federal job? * Current and former employees MUST submit a copy of their Standard Form (SF)-50, "Notice of Personnel Action," that indicates proof of status and time-in-grade eligibility. The SF-50 must include your position title, series, grade, step, salary, type of service (competitive or excepted in block 34), and tenure (1 or 2 in block 24). Please provide a SF-50 that shows the length of time you have been in your current/highest grade level. Examples of appropriate SF50s include: Appointments, Reassignments, Within-grade/range increases or Promotion actions. NOTE: Pay adjustments and award SF-50s do not include the length of time in your current position, therefore, they are NOT acceptable SF-50's on their own. You may need to provide more than one SF-50. Failure to provide the appropriate SF-50(s) may prevent you from receiving consideration for this position. * Unofficial school transcripts, if the position has an education requirement or if you are using education to qualify. If selected for the position, you must provide an official transcript before appointment. * Proof of U.S. accreditation for foreign study, if applicable. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
    $70.6k-91.8k yearly Easy Apply 7d ago
  • Support Services Specialist

    AHU Technologies

    Support associate job in Washington, DC

    Job Description: Short Description:Support Services Specialist Complete Description:· The position is located in the Support Services Group within the Clients Office and is under the supervision of the Chief, Support Services.· Provides services for special events, e.g., set-up of facilities, furniture and equipment, ensuring that equipment, materials and timing needs of the event sponsors and other customers are met.· Participates in the movement/arrangement of furniture and equipment. Coordinate with appropriate staff to facilitate moves, e.g., arrange appointments, plans for materials needed to perform job, review plans and requirements prior to carrying out assignments.· Arranges for and participates in relocation of staff and equipment as well as construction/renovation of workspaces. Monitors tasks performed by contractors based on specifications from manager. Assures that the manager is kept apprised of the status of the project. Such matters could include painting, installing, repairing, carpeting and arranging furniture and accessories.· Works with Support Services Chief to affect the timely disposition or archival of aged records of various media.· Processes agency mail and special packages, including receipt, routing, metering/postage, dispatch and control of packages, mail and all other forms of written or printed communications. Provides reports periodically or as requested.· Arranges for such services as printing, publication, procurement, in-house reproduction services, distribution and maintenance of stock levels. Periodically reviews stock, purges and disposes of items no longer in use, e.g., organizational forms, periodicals and publications.· Stays abreast of state-of-the-art developments, trends and outlooks in the field.· Performs other related duties as assigned. Other Significant facts:· Ability to work nights and weekends as needed to support the sales goals of the DC Lottery.· Ability to lift at least 50 pounds. Work experience:· Minimum of 1-year experience working in logistics, mail handling and/or event planning. Skills:· High school diploma or GED. Required · Experience working in logistics, mail handling and/or event planning. Required 1 Year · Ability to work nights and weekends as needed to support the sales goals of the DC Lottery.· Ability to lift at least 50 pounds. Required Compensation: $18.00 - $190.00 per hour About Us AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors, helping them control costs and release internal resources to focus on strategic issues. AHU Technologies INC. was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants, we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.
    $44k-84k yearly est. Auto-Apply 60d+ ago
  • Program Support Technician

    West 4Th Strategy

    Support associate job in Bethesda, MD

    Job Description Program Support Technician ROLE We need an experienced Program Support Technician at The Naval Dosimetry Center (NDC). The Naval Dosimetry Center (NDC) is the U.S. Navy's hub for measuring radiation exposure among servicemembers operating nuclear-powered vessels. As the center of excellence for radiation protection, NDC provides global dosimetry processing, consultation, and exposure tracking to ensure the health and readiness of Navy and Marine Corps personnel. In this role, you will help keep programs running smoothly by supporting policy implementation, reviewing procedures, analyzing data, and recommending improvements. You'll collaborate across teams, maintain documentation, track performance metrics, and contribute to strategic goals that enhance operational effectiveness and mission alignment. This is a full-time opportunity. We can offer a competitive salary and a comprehensive benefits package. Apply today! RESPONSIBILITIES Collaborates with health science specialists, analysts, and other personnel to review, update, and organize documentation on procedures, guidelines, and operational processes related to program administration. Assesses new and existing program objectives, proposing improvements to enhance operational effectiveness and alignment with organizational goals. Implements updated procedures and systems for monitoring program components, auditing resources, and maintaining accurate data management systems. Supports projects by reviewing, implementing, and maintaining guidelines, policies, and procedures. Contributes to coordinating and executing policy objectives, mission goals, and directives. Analyzes program data, tracking performance trends and assisting in the generation of reports to support decision-making processes and investigations. Generates and maintains reports on program-related data (e.g., health surveillance data, force readiness statistics) to ensure timely dissemination of information across various organizational and external channels. Reviews clinical and administrative requirements for data analysis, presenting recommendations to supervisors for potential changes or enhancements. Follows established quality assurance guidelines to monitor automated systems and conduct routine quality assessment tasks. Develops and implements strategies for improving program compliance and operational processes, focusing on both current and future objectives. Prepares comprehensive written and oral reports, participating in discussions with internal and external stakeholders to support organizational initiatives and communicate policy changes. Maintains respectful and professional communication channels to address inquiries and complaints related to organizational operations or service provisions. Provides general administrative support to ensure efficient operation and alignment with the organization's mission and vision. Assists in exploring improvement options for programs and systems, supporting broader organizational goals. REQUIRED QUALIFICATIONS Knowledge of statistical analysis methods sufficient to interpret and present data received from the Department of Defense (DoD), commercial sources, and medical treatment facilities. Experience in data organization and filing of records with specific security and threat education protocols. Proficiency using Microsoft Office Suite programs (Microsoft Excel, Access, PowerPoint, and Publisher) Ability to work efficiently and effectively with a wide variety of healthcare professionals and private sector contractors Strong skills to critically review, independently edit, format, and synthesize various types of input (verbal, notes, emails, drafts) into a cohesive document or correspondence in accordance with the Navy Correspondence Manual, Official Navy Message Traffic, and other formats policies, including military-technical documents such as point papers, policies, and messages. Demonstrates good critical thinking skills Demonstrates good attention to detail EDUCATION Associate degree required or higher required. PREFERRED QUALIFICATIONS At least one year of experience in providing programmatic support in healthcare systems to maintain accurate records Experience with the military or consulting in a DoD environment LOCATION Bethesda, MD 20814 CLEARANCE U.S. citizenship is required since this role supports the U.S. Federal government Ability to pass a background investigation Secret Security Clearance Required CLIENT Naval Medical Logistics Command TRAVEL No travel required WORK HOURS 40 hours per week 8 hours per day EMPLOYMENT CLASSIFICATION Employment Classification Eligibility - W2 RELOCATION Not eligible for relocation benefits West 4th Strategy is an Equal Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, sexual orientation, ancestry, national origin, age, marital status, mental disability, physical disability, medical condition, pregnancy, political affiliation, military or veteran status, or any other basis prohibited by federal or state law. Other Considerations: applicants will be subject to a background investigation. Individual's primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 80% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 80% of the time. Powered by JazzHR v3n8VUyPu2
    $33k-52k yearly est. 3d ago
  • IT Services Support Specialist

    Teksynap

    Support associate job in Arlington, VA

    Responsibilities & Qualifications TekSynap is seeking a IT Service Support Specialist to provide Tier 1/2 helpdesk support to JPO end users, resolving issues, managing tickets, and assisting with onboarding and adoption of IT tools. RESPONSIBILITIES * Deliver Tier 1/2 IT support for JPO's 1,500-4,000 users. * Manage tickets, perform troubleshooting, and escalate as needed. * Support onboarding and training of end users. * Provide customer-focused service to U.S., partner, and FMS stakeholders. REQUIRED QUALIFICATIONS * Associate's degree (Bachelor's preferred) in IT or related. * 3+ years helpdesk or IT service support experience. * Proficiency with ITSM tools (ServiceNow, Remedy). * Strong customer service and troubleshooting skills. * DoD 8570: IAT Level I (A+ CE, Network+ CE, or equivalent). * Active Secret clearance (Top Secret/SAP preferred).) COMPETENCIES * Helpdesk / ITSM systems (ServiceNow, Remedy) * Tier 1/2 troubleshooting (Windows, Linux, networks) * Customer service & user training * Ticket management & escalation procedures * Knowledge base maintenance and documentation Overview We are seeking a IT Service Support Specialist to join our team at the F-35 Joint Program Office (JPO). TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. * Location: Arlington, VA * Type of environment: Office * Noise level: Low * Work schedule: On-site * Amount of Travel: Minimal (5%); primary presence required in Arlington, VA for user support. Limited travel for surge user training or deployment activities. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE US Citizenship Clearance requirement: Active Secret clearance (Top Secret/SAP preferred).) OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
    $39k-74k yearly est. 60d+ ago
  • Seasonal/Temporary Support Associate

    Tapestry, Inc. 4.7company rating

    Support associate job in Leesburg, VA

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. The Temporary Associate role is part of the store's overall success and efficiency during a high-volume period and supports our brand commitment to provide products to our customers. Our peak season is when we see the most amount of Coach customers and we are looking for passionate brand ambassadors to add to our store teams! Among other things, individuals in this role will: * Engage customers using the Coach Experience Service expectation and selling behaviors * Interact genuinely and naturally with the customer * Maintain accuracy when operating POS and adhere to Coach cash handling policy * Ensure accurate email/name and data capture where permitted by law * Ensure proper phone etiquette is upheld when answering store calls * Drive conversion through client engagement and omni selling techniques * Support back of house tasks as needed. * Represent Coach brand appropriately * Basic computer skills* * Ability to execute at a fast pace Our Competencies for All Employees * Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers * Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. * Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. * Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Coach at ************** Work Setup BASE PAY RANGE $15.00 TO $18.50 General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation. Req ID: 122989
    $15-18.5 hourly 60d+ ago
  • Customer Service and Visitor Support Specialist

    Seneca Holdings

    Support associate job in Silver Spring, MD

    Job Description Seneca Federal Health, LLC (SFH) provides solutions to federal health agencies that enable better health outcomes to those our federal customers serve. SFH is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn. Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. Seneca Federal Health is looking to hire a Customer Service and Visitor Support Specialist to support our government client in Silver Spring, MD. This position provides critical support to the Defense Health Agency (DHA) at the National Museum of Health and Medicine (NMHM). This position provides assistance and information to the NMHM visitors and contributes to maintaining a clean, organized and safe workspace. Responsibilities include but are not limited to: Responsible for opening and closing the museum, staffing the reception desk, providing customer service to visitors. Monitoring museum appearance and supporting other museum departments as requested. Monitoring the Museum appearance and helps to maintain a clean, organized and safe workplace, ensuring the use of required PPE at all times adhering to laws, regulations, and policy governing accountability and proper use of government equipment and resources. Solicits information from visitors about their awareness of the museum; records information on the daily tally sheet, and encourage visitors to leave feedback in the (digital) guest book. Provides, in a friendly manner, accurate information about the Museum to visitors. Outlines Museum activities and provides orientation and directional information about the galleries. Initiates film and other visitor activated services including setting up program spaces as needed. Answers the NMHM's central telephone lines promptly, answers inquiries courteously, and directs callers to appropriate staff offices and individuals as needed. Informs visitors with children of age-appropriate activities within Museum. Provides a basic introduction to the museum, exhibits, and collections. Directs inquiries to appropriate staff or volunteers. Provides basic first aid and emergency response to visitors and staff to include an AED, if trained. Provides tour program/special event support. Provides subject matter expertise to all areas of museum mission, when requested. Attends virtual and in-person training and professional development, as directed by supervisor. Prepares demonstrations and docent materials in advance of planned/scheduled guided tours. Provide impromptu, guided demonstrations of approved materials Assists docents and staff as needed in their efforts to conduct educational activities within the galleries and auditorium. Sets up program spaces with chairs, tables, and other materials, as requested. Fills in as desk monitors and entry control at bldg. 178 main entrance or at multipurpose room entrance, as requested. Performs light cleaning of exhibit cases and other exhibit display elements and high-touch surfaces; informs requisite offices of other cleaning requirements. Visually inspects ALL objects on display twice a day and reports anomalies in writing via email to their supervisor. Monitors visitor experience by performing bi-hourly rounds, troubleshooting computers/interactives, and handling minor problems on gallery floor. Complies with appropriate physical security measures for the museum and its visitors. Attends regular meetings, or attends other meetings as needed or directed, and performs other tasks as assigned. Individuals will work on weekends and holidays, as well as morning and evening events (Subject to overtime requirements). Requirements One year of experience in visitor and customer support. Knowledge of computers/word processing programs, demonstrably excellent customer service skills, and excellent, demonstrable oral and written communication skills. Must be able to work weekends, evenings, and holidays and support light facility maintenance. Desired Qualifications Bachelor's degree in History, Museum Studies, Education or related field Museum experience preferred Knowledge of the operation of basic audio/visual technologies, such as public address systems, projectors and projection screens, TV monitors and playback devices. Salary at Seneca is based on a variety of factors including but not limited to location, experience, skill set, performance, licensure and certification, as well as contract-specific affordability and organizational requirements. The range of this position in other geographic locations may differ. The projected compensation range for this position is below. The estimate displayed represents the typical salary range for this position and is just one component of our total compensation package for employees. The projected compensation range for this position is:$20-$23.92 USD Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.
    $20-23.9 hourly 30d ago
  • Program Support Technician, Manassas (W0231)

    DHRM

    Support associate job in Manassas, VA

    Title: Program Support Technician, Manassas (W0231) State Role Title: Admin. and Office Specialist III Hiring Range: $40,000 - $44,000, (salary commensurate with experience) Pay Band: 3 Location: DCSE - Manassas District Agency Website: ******************** Recruitment Type: General Public - G Job Duties The Virginia Department of Social Services (VDSS) engages families for success. Its Division of Child Support Enforcement (DCSE) manages nearly 251,000 cases to ensure that child support payments of $590 million per year reach families across the Commonwealth. A Program Support Technician completes administrative and programmatic duties for child support cases, engaging families for success so that they have the financial and family support they need to grow and thrive. An employee in this position: gathers and organizes information to meet requirements, creates and updates client records in automated systems and processes documents in assigned case management functions. Communicates directly with clients, internal staff and external agencies as needed to obtain and convey information. Researches documentation to support actions by case management staff (establishment, court, review/adjustment and enforcement) in a timely, accurate and complete manner. VDSS engages its employees for success. It offers comprehensive pay and employee benefits, development, and unique job and career opportunities in public service. VDSS employees make a vital difference for Virginia's families. Minimum Qualifications Experience in an office environment providing customer service to the general public. Demonstrated ability to: -Communicate effectively both orally and in writing with the general public and a diverse audience -Perform mathematical computations -Plan, organize, and manage multiple priorities -Obtain and assess information/data through interviewing -Independently research cases to resolve difficult problems -Interpret and apply policies and procedures -Analyze and utilize legal and/or financial data & automated reports Experience with a personal computer using remote access technology, email, automated information systems and Microsoft Office applications, including Excel. Additional Considerations Work experience in child support enforcement or other social service programs Bilingual: English and Spanish Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. This position may be eligible for telework opportunities; availability, hours, and duration will be in accordance with the Commonwealth's Teleworking policy on a case-by-case basis. Selected candidate(s) must successfully pass a fingerprint-based criminal history background check. A record of criminal history does not automatically bar an applicant from consideration. Employment verification will be conducted to include current/previous supervisory employment reference checks. VDSS will record information from each new employee's Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization. To be considered for this position, you must submit a Commonwealth of Virginia application or resume through the on-line “Virginia Jobs” (PageUp) employment site no later than 11:55 p.m. on the closing date listed. Each application is reviewed for documentation that shows the applicant meets the minimum and additional considerations as stated in the job announcement. The decision to interview an applicant is based on the information provided. Multiple positions may be filled from this recruitment within 90 days of the closing date. The Virginia Department of Social Services (VDSS) is an Equal Opportunity Employer and encourages diversity within its workforce. VDSS does not provide sponsorship. VDSS is an official certified state agency that values the service and experience of our Veterans. As such, Veterans are encouraged to apply and receive preference in the hiring process. AmeriCorps, Peace Corps and other national service alumni also are encouraged to apply. Reasonable accommodations are available to applicants, if requested, during the application and/or interview process. If you have been affected by Policy 1.30 Layoff as a state employee and possess a valid Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Card (Blue Card), you must submit this document through the “Virginia Jobs” (PageUp) employment site when you apply. Contact Information Name: Division of Human Resources Phone: ******************************* (applications/resumes or any other supporting documents are not accepted) Email: ******************************* (applications/resumes or any other supporting documents are not accepted) In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
    $40k-44k yearly 60d+ ago
  • TM Client Implementation & Support Specialist

    Burke & Herbert Bank 4.4company rating

    Support associate job in Alexandria, VA

    We are building a Community Bank for the modern world and are looking for talented, passionate professionals to join our team. We're looking for a dynamic and growth driven Treasury Management Client Implementation and Support Specialist to contribute to the expansion of our business and commercial relationships. The Treasury Management (TM) Client Implementation and Support Specialist role will support the Treasury Management Consultant team and other teams selling TM services by ensuring seamless communication, implementation, onboarding and ongoing training and support for TM clients. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Working closely with TM Sales teams and clients to ensure TM services are implemented timely and as expected. * Assisting the TM Sales team as needed with client proposals, analysis proformas, implementation and onboarding, client training and ongoing TM related service needs. * Setting up Business Online Banking, Commercial Online Banking and related Treasury Management services and pricing in the system ensuring efficient and accurate setup of services and receipt of appropriate documentation authorizing set up and related pricing. * Partnering with internal implementations and operations to ensure new TM services are established correctly and timely, and that client issues are addressed in a professional and responsive manner. * Meeting with TM prospects and clients either in person or by phone to assist in the sales process and providing TM training and product knowledge support. * Completing set up and maintenance of services in Business and Commercial Online Banking and other Treasury related systems as requested. * Ensuring an exceptional level of customer service and satisfaction in responding to TM related questions and needs from internal team members and existing and prospective clients. * Assisting with ongoing TM product education and training for internal teams (Retail, Business Banking, Commercial Banking, etc.). * Understanding any potential risk associated with any TM product and working with the appropriate departments to ensure all risks are identified and mitigated where necessary. * Achieving and exceeding assigned goals and objectives. Other Duties * Staying abreast of TM related system functionality as enhancements/releases are deployed and keeping up on TM product knowledge, industry trends and competitor offerings. * Complies with all policies and procedures as applied to the Bank's BSA/AML policy. * Perform other duties as assigned. * May open deposit accounts, complete related maintenance and documentation and follow up for TM related customers. Skills/Abilities * Subject matter expert and working knowledge of TM products, services and systems * Excellent organizational skills and attention to detail * Excellent customer service skills * Sufficient in all Microsoft Office products * Strong written and communication skills * Ability to effectively present information and respond timely to questions from internal and external clients and prospects * Ability to analyze, evaluate and interpret information to formulate conclusions and recommendations * Strong ongoing collaborative relationship and team building skills within and across departments Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary. Travel Travel may be required for this position. Education and Experience * 3+ years of business banking experience * Experience with TM products and services, preferably in a sales and/or support role * Experience with deposit account opening and maintenance * Experience with client facing support, presentations and training Equal Employment Opportunity/M/F/disability/protected veteran status Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
    $27k-33k yearly est. 60d+ ago
  • Clinical Support (Wed, Thurs, Sat)

    Capital Area Pediatrics Inc.

    Support associate job in Falls Church, VA

    Capital Area Pediatrics offers accessible, comprehensive pediatric care to families at five practice locations throughout Northern Virginia. For both sickness and health, generations of families have chosen Capital Area Pediatrics to provide outstanding care and an exceptional patient experience. We are currently hiring a Patient Care Assistant to provide clinical support at our Sleepy Hollow office. This is an entry level position, ideal for candidates interested in developing foundational healthcare skills. Work Schedule: Wednesday-Thursday 12:00PM-8:30PM and Saturday 8:30AM-12:45PM. Additional hours are available for those seeking full time, however the shifts listed above are required. New Hire Orientation Please note that all new hires are required to attend New Hire Orientation. New Hire Orientation mandatory, and is two days (Monday & Tuesday) from 9:30AM-4:30PM the first week of employment. Responsibilities Greet and escort patients to the exam room, gather patient history, measure vitals, and document all information in the patient's medical chart. Process patients during check-in and check-out. If necessary, collect insurance and registration information, as well as appointment scheduling. Ensure exam rooms are clean and stocked with adequate medical supplies, maintain instruments, and prepare sterilization as required. Maintains patient files, records, and other information in a confidential manner. Communicates effectively and courteously with and demonstrates a caring attitude toward patients and family. Supporting business operations through administrative projects and tasks at the practice business office. Knowledge, Skills, and Abilities Ability to work autonomously and as part of a team. Basic knowledge of HIPAA and OSHA regulations preferred. Ability to communicate effectively in both oral and written form. Ability to handle difficult and stressful situations with professional composure. Ability to understand and follow instructions. Ability to multi-task and perform well in a fast-paced patient care environment. Requirements High school diploma or equivalent required. Enrollment in a healthcare degree program is strongly preferred. Adherence to Capital Area Pediatrics immunization and testing requirements. Clinical experience is preferred, but not required. Ability to multi-task and perform well in a fast-paced patient care environment. Capital Area Pediatrics ("the Company") is a proud Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, pregnancy, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment decisions are based on qualifications, merit, and business needs. The Company does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of the Company and the Company will not be obligated to pay a placement fee.
    $29k-44k yearly est. Auto-Apply 53d ago
  • Operation Support

    Collabera 4.5company rating

    Support associate job in Baltimore, MD

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Job Description Professional experience, analytical skills, and ability to work efficiently in a fast paced environment. And for good measure, someone that is self- motivated. Position Description: The New Account Document Processing Department consists of Regulatory, Policy and Procedural subject matter experts which handle document validation, quality control, vendor escalations, and offer support to Branch offices, National Operations, and other Special Product areas firm-wide. The Senior Processing Representative is responsible for evaluating incoming documents and inquiries, performing the associated research, and making a determination of the validity of the action or document. The Representative must develop subject matter expertise across the department and have the ability to apply that knowledge in determining document validity. The Senior Processing Representative is also responsible for handling quality sampling of new account documents processed in other areas and responding to escalated issues from those areas. Major Job Responsibilities Customer Focus • Must be dependable, well-organized, detailed oriented, self-starter with the ability to define work scope, tasks, and utilize resources in order to meet established Service Level Agreements. • Act with a sense of urgency and a can-do attitude to address business need and accomplish goals • Conflict resolution- ability to facilitate discussion; ability to quickly obtain relevant facts to resolve a problem is vital. • Anticipates customer needs and consistently meets or exceeds their expectations. • Must be available to work varying shifts dependent upon volume and/or business need. • Must be able to work in a quota driven environment Qualifications Communication Skills • Must have excellent communication skills oral and written - including the ability to write and listen carefully and convey information accurately. • Acts and communicates in a way that demonstrates a high regard for internal and external customers Interpersonal Skills • Promote collaboration and team work and willingness to help others in and across the firm. • Maintain acceptable service levels and be able to continue to work effectively by remaining calm, confident, positive and clear minded regardless of the situation. • Demonstrate active learning-continuously seeking opportunities to develop a deeper understanding of the business Technical Skills • Computer Literacy o Microsoft Office Suite o Previous experience with internal systems is preferred o Previous New Account experience is preferred o Proven ability to learn other software packages • Type a minimum of 35 wpm, Ten key by touch • Educational Level Required: College graduate or high school graduate with equivalent work experience Additional Information If you want to apply and want to know more, please contact: Suhas Konuche ******************************
    $58k-96k yearly est. Easy Apply 60d+ ago
  • Program Support Technician

    West 4Th Strategy

    Support associate job in Bethesda, MD

    ROLE We need an experienced Program Support Technician at The Naval Dosimetry Center (NDC). The Naval Dosimetry Center (NDC) is the U.S. Navy's hub for measuring radiation exposure among servicemembers operating nuclear-powered vessels. As the center of excellence for radiation protection, NDC provides global dosimetry processing, consultation, and exposure tracking to ensure the health and readiness of Navy and Marine Corps personnel. In this role, you will help keep programs running smoothly by supporting policy implementation, reviewing procedures, analyzing data, and recommending improvements. You'll collaborate across teams, maintain documentation, track performance metrics, and contribute to strategic goals that enhance operational effectiveness and mission alignment. This is a full-time opportunity. We can offer a competitive salary and a comprehensive benefits package. Apply today! RESPONSIBILITIES Collaborates with health science specialists, analysts, and other personnel to review, update, and organize documentation on procedures, guidelines, and operational processes related to program administration. Assesses new and existing program objectives, proposing improvements to enhance operational effectiveness and alignment with organizational goals. Implements updated procedures and systems for monitoring program components, auditing resources, and maintaining accurate data management systems. Supports projects by reviewing, implementing, and maintaining guidelines, policies, and procedures. Contributes to coordinating and executing policy objectives, mission goals, and directives. Analyzes program data, tracking performance trends and assisting in the generation of reports to support decision-making processes and investigations. Generates and maintains reports on program-related data (e.g., health surveillance data, force readiness statistics) to ensure timely dissemination of information across various organizational and external channels. Reviews clinical and administrative requirements for data analysis, presenting recommendations to supervisors for potential changes or enhancements. Follows established quality assurance guidelines to monitor automated systems and conduct routine quality assessment tasks. Develops and implements strategies for improving program compliance and operational processes, focusing on both current and future objectives. Prepares comprehensive written and oral reports, participating in discussions with internal and external stakeholders to support organizational initiatives and communicate policy changes. Maintains respectful and professional communication channels to address inquiries and complaints related to organizational operations or service provisions. Provides general administrative support to ensure efficient operation and alignment with the organization's mission and vision. Assists in exploring improvement options for programs and systems, supporting broader organizational goals. REQUIRED QUALIFICATIONS Knowledge of statistical analysis methods sufficient to interpret and present data received from the Department of Defense (DoD), commercial sources, and medical treatment facilities. Experience in data organization and filing of records with specific security and threat education protocols. Proficiency using Microsoft Office Suite programs (Microsoft Excel, Access, PowerPoint, and Publisher) Ability to work efficiently and effectively with a wide variety of healthcare professionals and private sector contractors Strong skills to critically review, independently edit, format, and synthesize various types of input (verbal, notes, emails, drafts) into a cohesive document or correspondence in accordance with the Navy Correspondence Manual, Official Navy Message Traffic, and other formats policies, including military-technical documents such as point papers, policies, and messages. Demonstrates good critical thinking skills Demonstrates good attention to detail EDUCATION Associate degree required or higher required. PREFERRED QUALIFICATIONS At least one year of experience in providing programmatic support in healthcare systems to maintain accurate records Experience with the military or consulting in a DoD environment LOCATION Bethesda, MD 20814 CLEARANCE U.S. citizenship is required since this role supports the U.S. Federal government Ability to pass a background investigation Secret Security Clearance Required CLIENT Naval Medical Logistics Command TRAVEL No travel required WORK HOURS 40 hours per week 8 hours per day EMPLOYMENT CLASSIFICATION Employment Classification Eligibility - W2 RELOCATION Not eligible for relocation benefits West 4 th Strategy is an Equal Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, sexual orientation, ancestry, national origin, age, marital status, mental disability, physical disability, medical condition, pregnancy, political affiliation, military or veteran status, or any other basis prohibited by federal or state law. Other Considerations: applicants will be subject to a background investigation. Individual's primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 80% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 80% of the time.
    $33k-52k yearly est. Auto-Apply 31d ago
  • IT Services Support Specialist

    Teksynap

    Support associate job in Arlington, VA

    **Responsibilities & Qualifications** TekSynapis seekinga **IT Service Support Specialist** toprovide Tier 1/2 helpdesk support to JPO end users, resolving issues, managing tickets, andassistingwith onboarding and adoption of IT tools. **RESPONSIBILITIES** + Deliver Tier 1/2 IT support for JPO's 1,500-4,000 users. + Manage tickets, perform troubleshooting, and escalate as needed. + Support onboarding and training of end users. + Providecustomer-focused service to U.S., partner, and FMS stakeholders. **REQUIRED QUALIFICATIONS** + Associate's degree (Bachelor'spreferred) in IT or related. + 3+ years helpdesk or IT service support experience. + Proficiencywith ITSM tools (ServiceNow, Remedy). + Strong customer service and troubleshooting skills. + DoD 8570: IAT Level I (A+ CE, Network+ CE, or equivalent). + Active **Secret clearance** (Top Secret/SAP preferred).) **COMPETENCIES** + Helpdesk / ITSM systems (ServiceNow, Remedy) + Tier 1/2 troubleshooting (Windows, Linux, networks) + Customer service & user training + Ticket management & escalation procedures + Knowledge base maintenance and documentation **Overview** We are seekinga IT Service Support Specialistto join ourteamattheF-35 Joint Program Office (JPO). TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at **************** . Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. **Additional Job Information** **WORK ENVIRONMENT AND PHYSICAL DEMANDS** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. + **L** **ocation** :Arlington, VA + **Type of environment** :Office + **Noise level** :Low + **Work schedule** :On-site + **Amount of Travel** :Minimal(5%);primary presencerequiredin Arlington, VA for user support. Limited travel for surge user training or deployment activities. **PHYSICAL DEMANDS** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employeeis regularly required touse hands tohandle, feel, touch; reach with hands and arms; talkandhear. The employeeis regularly required tostand;walk;sit;climb or balance; and stoop, kneel, crouch, or crawl. The employeeis regularly required tolift upto 10 pounds. The employee isfrequentlyrequired tolift upto 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. **WORK AUTHORIZATION/SECURITY CLEARANCE** USCitizenship **Clearance requirement** :Active **Secret clearance** (Top Secret/SAP preferred).) **OTHER DUTIES** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.Duties,responsibilitiesand activities may change at any time with or without notice. **EQUAL EMPLOYMENT OPPORTUNITY** In order toprovide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, geneticinformationor any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. **Job Locations** _US-VA-Arlington_ **ID** _2025-8489_ **Category** _Information Technology_ **Type** _Regular Full-Time_
    $39k-74k yearly est. 60d+ ago

Learn more about support associate jobs

How much does a support associate earn in Langley Park, MD?

The average support associate in Langley Park, MD earns between $23,000 and $78,000 annually. This compares to the national average support associate range of $26,000 to $83,000.

Average support associate salary in Langley Park, MD

$43,000

What are the biggest employers of Support Associates in Langley Park, MD?

The biggest employers of Support Associates in Langley Park, MD are:
  1. CGI Inc.
  2. Macy's
  3. Koniag Government Services
  4. Children's National Medical Center
  5. Prosidian Consulting
  6. Xtreme Solutions
  7. Cmt Association, Inc.
  8. Chico's FAS
  9. Lumina Foundation
  10. Primark Benefits
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