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  • Account Support Analyst

    Highmark Health 4.5company rating

    Support associate job in Montgomery, AL

    This job provides account support activities associated with the implementation and administration of groups and accounts. Provides assistance with non-standard benefit implementation tasks. Identifies and resolves problems related to benefit interpretations, non- standard benefits, handle rating concerns, and coordinate claim extracts and any subsequent adjudication requirements. The incumbent may have direct interaction with producers, clients and sales reps to ensure complete implementation, on-going service and all renewal activity. The incumbent has foundational knowledge and experience, is building higher-level knowledge and skills, and makes independent contributions to projects. **ESSENTIAL RESPONSIBILITIES** + Load and maintain group information and benefit files. + Interact and provide support activities to Account Managers (For UCD: Accounts Support Analysts are account managers for all small market clients. May also be involved with managing all aspects of relationships with core partners.) + Resolve benefit inquiries received from Account Managers, producers, sales reps and small market clients. May coordinate meetings, projects, implementations with clients and core partners. + Handle error management and ensure files are corrected. + Analyze/coordinate the implementation of new products, group changes, benefit enhancements, non-standard benefits and activities related to mass updates. + May assist with training new employees. + Other duties as assigned or requested. **EDUCATION** **Minimum** + High School Diploma/GED **Substitutions** + None **Preferred** + None **EXPERIENCE** **Required** + 3 years of relevant, progressive experience in the area of specialization. Exempted experience requirements effective August 2016 **Preferred** + Experience in health care, insurance or sales **LICENSES/CERTIFICATIONS** **Required** + Producer's License in Accident & Health required or must be obtained within 90 days of hire **Preferred** + None **SKILLS** + Knows and applies principles, practices and processes within the specific field or discipline. Building higher-level knowledge and skills. Gathers and analyzes information, designs and tests solutions to problems, and formulates plans. + Performs work that is varied and somewhat difficult. Solves a range of problems by analyzing possible solutions using standard processes. **Language (Other than English):** None **Travel Requirement:** 0% - 25% **PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS** **Position Type** Office-based Teaches / trains others regularly Occasionally Travel regularly from the office to various work sites or from site-to-site Rarely Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Occasionally Lifting: 25 to 50 pounds Never **_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._ **_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._ _As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._ _Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._ **Pay Range Minimum:** $22.71 **Pay Range Maximum:** $35.18 _Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._ Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at ***************************** California Consumer Privacy Act Employees, Contractors, and Applicants Notice Req ID: J273832
    $22.7-35.2 hourly 33d ago
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  • Endpoint Support Analyst

    Auburn University 3.9company rating

    Support associate job in Auburn, AL

    Details Information Requisition Number S4971P Home Org Name Engineering Administration Division Name Samuel Ginn Col of Engineering Position Title Endpoint Support Analyst Job Class Code MA35/MA36 Appointment Status Full-time Part-time FTE Limited Term No Limited Term Length Job Summary Are you an IT professional with a passion for finding creative solutions that support cutting-edge research with real-world impact? Do you have a driving sense of curiosity, interest in experimenting, and a motivation to learn? If that's you, we invite you to join the College of Engineering's collaborative IT team where you can personally contribute to life-changing research implementing and supporting a complex client and server network made up of Windows, Mac and Linux systems distributed across multiple buildings and sites. The Engineering Network Services department supports academic and research needs of students, researchers, faculty and staff within the College of Engineering. The department provides support for over 3,000 endpoints and 200 servers. The environment is homogenous - using Active Directory, LDAP, commercial and open source technologies to present seamless access from any platform to files and services. Support includes interaction with end users, participation in complex internal projects as well as collaboration with other IT units on campus. 7 Reasons Why You'll Love Being an IT Endpoint Analyst at AUBURN: * On-site role in the heart of our beautiful campus working with a supportive team * Work/life balance is a priority! No travel is required * Careers in Higher Education are reliably stable * Competitive retirement plan and benefits * Generous leave (including two weeks off during the holidays!) * Paid parental leave * Tuition waiver for yourself and your dependents The IT Endpoint Associate/Analyst position, under supervision, provides consultative and technical support services to campus constituents to ensure timely problem resolution, system/data access, and optimal system performance. Provides support for client desktop, mobile computing, and client/server technology to include, but not limited to, installing and configuring computer hardware for clients, installing and configuring software on endpoints and servers, troubleshooting technology problems, and recommending hardware and software appropriate for its intended use. Automates and documents solutions and processes. Works with other IT team members on a wide variety of departmental infrastructure projects. Essential Functions * Daily support and troubleshooting of end user issues. Requests arrive via email, phone or in-person. Deliver courteous attention to the needs of students, faculty, researchers and administrators in a large, complex client and server network. * Working closely with other team members on short and long term projects, implementing innovative solutions, modernizing operations and addressing complex problems, development of new applications, resources and tools. * Task automation and development of high-quality documentation and standard operating procedures. * Support of virtualization technologies with end users and within the server infrastructure. * Recommend, troubleshoot and replace computer hardware, understanding user requirements and communicating with hardware vendors as needed to resolve issues. * Deploy operating systems and a wide variety of software packages to endpoints (Windows, Linux and Mac). Support of software licenses. Troubleshoot software issues and work with software vendors as needed. * Use an understanding of network fundamentals (switching, routers and firewalls) to troubleshoot connectivity and assure network security. * Performs other related duties as assigned by the supervisor Why Work at Auburn? * Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world. * Culture of Excellence: We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education. * We're Here for You: Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance. * Sweet Home Alabama: The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches. * A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged. Ready to lead and shape the future of higher education? Apply today! War Eagle! Minimum Qualifications Minimum Qualifications Endpoint Support Associate: High school diploma and 8 years of experience OR Associate's degree and 4 years of experience OR Bachelor's degree and no experience Endpoint Support Analyst: High school diploma and 11 years of experience OR Associate's degree and 7 years of experience OR Bachelor's degree and 3 years of experience Scope of experience: Relevant IT experience in a service environment or university setting Minimum Skills, License, and Certifications Minimum Skills and Abilities * Understanding of network fundamentals including switching, routing, host firewalls and VLANs. * Experience with vulnerability management, installing patches and system updates on Windows networks. * General knowledge of information technology concepts and terminology, desktop OS and supported software applications and fundamental troubleshooting techniques. * Excellent communication skills both written and verbal for documenting technical solutions and communicating technical information to a non-technical audience. Minimum Technology Skills Minimum License and Certifications Desired Qualifications Desired Qualifications Relevant IT experience in the administration of distributed computer systems, preferably in a university setting. * Basic understanding of the business environment of a large university system including its policies, and its operating procedures. * Programming experience for task automation with programing languages like python, powershell and bash * Experience with enterprise level virtualization such as Vmware, HyperV or Proxmox * Patch and update management with Windows, MacOS and/or Linux * Expertise with task sequence-driven OS deployment frameworks (MDT, Microsoft Configuration Manager), along with experience building application deployment packages using the PowerShell Application Deployment Toolkit (PSADT). Working knowledge of PDQ products for application distribution. * Experience with Mac management in an enterprise environment * Proficiency with Active Directory, Group Policy design and deployment on Windows networks. * Experience or knowledge of Intune/EntraID management of Windows systems * Knowledge of helpdesk ticketing systems and experience with computer support practices. Posting Detail Information Salary Range $43,610 - $81,190 Job Category Information Systems/Technology Working Hours if Non-Traditional City position is located in: Auburn State position is located: Alabama List any hazardous conditions or physical demands required by this position Posting Date 12/19/2025 Closing Date Equal Opportunity Compliance Statement It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit their website to learn more. Special Instructions to Applicants Quick Link for Internal Postings ******************************************* Documents Needed to Apply Required Documents * Resume * Cover Letter Optional Documents Supplemental Questions Required fields are indicated with an asterisk (*). * * Please tell us how you first heard about this opportunity. (Open Ended Question) * * Please select the answer that best describes your current employment relationship with Auburn University: * Current full-time Auburn or AUM employee within probationary period * Current full-time Auburn or AUM employee outside of probationary period * Current part-time Auburn or AUM employee * Not an Auburn or AUM employee * * Do you have a High School Diploma with 8 years of relevant IT experience OR an Associate's degree with 4 years of relevant IT experience OR a Bachelor's degree with 0 years of relevant IT experience? * Yes * No
    $43.6k-81.2k yearly 31d ago
  • Customer Support Technician

    360 It Professionals 3.6company rating

    Support associate job in Montgomery, AL

    360 IT Professionals is a California base Minority Business Enterprise specializing in the field of IT Consulting and Staffing. Since our Inception we have been providing industry leading IT solutions for Staffing and Software Development. We have more than 30 IT Staffing Services contracts across USA and working closely with Fortune 500 Companies and Key Private sector Agencies. We are providing staffing support to more than 10 State Customers across USA and have successfully staffed for more than 260 roles in last 6 months. Job Description Job Title: Customer Support Technician Duration: 2 months with likely extension up to further 2 years Work Location: Montgomery, AL Interview methods: Phone/Skype/F2F Required Skills: Responsible for Tier I software and hardware support. Diagnoses and resolves problems using documented procedures and checklists in the performance of most responsibilities. Enters call data into a tracking system. Escalates problems to higher level technical support professionals when necessary. Assists in the resolution of application, hardware and software problems. This reports directly to the Support Services Supervisor of Desktop Support, and serves as the first tier OIT Desktop Support to assist State Agencies with any issues (hardware, software, network). They are expected to respond efficiently and effectively to Service Desk tickets from OIT end users which are received by phone, email, or walk in and either resolve the issue or elevate the issue to the appropriate tier-2 level support if necessary. This position is required to accurately record all resolution steps to the current tracking software with a complete description of the problem, end user contract information, organization, resolution, and any other attributes required to support future end user queries. Skills Required Learner/entry level role. Provides Tier 1 support of low to medium complexity. Functions, somewhat independently, under general direction of more senior customer service representatives, supervisors or managers. In general, follows documented procedures and checklists. Microsoft/Windows OS/MAC OS/Apple product Installation and basic troubleshooting of software and hardware issues. The ability to troubleshoot in a timely manner and follow written instructions. CompTIA A+ break/fix field related experience in a desktop support role from initial set-up to finished product. Excellent interpersonal skills and the ability to communicate with others in a positive professional manner. Familiar with Active Directory, virtual environments, storage area servers/networks, LAN/WAN, MS Exchange, MS SharePoint and Office 365. Qualifications Skills Preferred: Experience Required: Typically has 1 to 2 years of IT work experience in computer systems or support with demonstrated working knowledge of basic hardware and software products and problem solving/troubleshooting skills. Education Required : Bachelor's Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. CompTIA A+ Additional Information *** Local candidates strongly preferred****
    $33k-46k yearly est. 12h ago
  • Computer Field Tech Position-Montgomery AL

    BC Tech Pro 4.2company rating

    Support associate job in Montgomery, AL

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 12d ago
  • Product Support Specialist

    Vontier

    Support associate job in Montgomery, AL

    The primary role of this position is to lead the ATG and Red Jacket portfolio product by actively driving customer satisfaction through superior support and resolution. The individual will work closely with the Field Service, Technical Support, Product Management, Commercialization, Engineering and Quality members to provide technical recommendations and product functionality based on field experiences, with a heavy focus on new product and new customer problem solving and adoption. They will need to be a strong customer advocate while tracking the pulse of market and technology trends to ideate, incubate, and accelerate solutions that deliver high value to customer problems that differentiate vs competition. **Responsibilities** - Ensuring an improved feedback loop between product management and engineering to increase the rate of new product vitality - Driving share gain by championing innovative new platforms and features in an agile environment that maintain leadership position in the market and differentiate vs competition. - Defining the target customer segment, identifying customer pain points/problems to solve, developing a commercial hypothesis (qualitative), validating the commercial hypothesis (quantitative), outlining a clear value proposition for the target customer, defining positioning vs competition, and clearly defining the product/solution requirements. - Championing customer requirements throughout the process and ensuring development meets those requirements through proper customer engagement and field trial execution. - Ensuring we have support applications in place to increase "ease of doing business" with our Environmental Solutions brands - Partnering with the commercialization team to develop robust launch plans including global product content/assets (clear articulation of value proposition), competitive comparisons, value-based pricing strategy, sales enablement tools, launch presentations, and training materials. - Cultivating relationships with key technology partners that enhance the value of GVR's digital ecosystem. Drive experimentation to rapidly vet potential solutions and scale to maximize impact. - Global Responsibility: Heavy focus on North America with some International travel possible **Required Skills / Qualifications / Certifications / Tech Stack** **Essential** - 3+ years in technical/engineering backgrounds with a deep understanding of how the fueling infrastructure works - Ability to generate a high level of precise technical feedback to ensure new product hardware and software applications are working as needed in a field environment - Customer-centric mindset and comfort talking to end customers as necessary to help with product adoption - Ability to travel 25%+ of the time - **Preferable** - 2+ years of familiarity working with Veeder-Root's Environmental Solutions portfolio The base compensation range for this position is $100,000 to $120,000 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity. Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 15 days each year, 12 paid holidays (including 2 floating holidays), and paid sick leave.* **Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law. **WHO IS GILBARCO VEEDER-ROOT** Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems. **WHO IS VONTIER** Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at *************** . **At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.** Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future. Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally. **Together, let's enable the way the world moves!** "Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."
    $31k-60k yearly est. 33d ago
  • Clinical Support Lead (PIP)

    Maximus 4.3company rating

    Support associate job in Montgomery, AL

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. The Clinical Support Lead is required to assist the PIP Clinical Lead in performance managing performance management advice and feedback to the Supply Chain Partners to supply a quality professional service to standards of service delivery and performance indicators consistent with contract needs. Clinical Support Leads ensure professional standards are maintained in all medical work through audit, feedback and Support. Essential Duties and Responsibilities * Jointly supporting all HPs with SDM, ensuring each HP has an appropriate support actions and clear progression path. Able to identify trends and risks from available MI. * Providing structured support for new entrants in line with business need. Providing analysis and clinical intervention to support HPs through their journey to approval. To monitor audit grade run. To complete competency assessment as needed, and to ensure all relevant dates and information are provided to audit support team to share with DWP at approval stage. * Ensuring all HPs complete required CME and mandatory training in a timely manner. * To ensure that all HPs are up to date with CPD and have a detailed understanding of any changes relating to PIPAG & DWP guidance to enable effective cascade within the HP community, and provide governance to ensure this is taking place effectively. * To ensure quality assurance for every clinical task relevant to their team - assessment, audit, SREL, advice, rework. To ensure regular checks are completed and an action plan of support implemented as needed. * To complete audit/assessment/advice as determined by the business need. * To maintain personal approval in specific discipline i.e. completing F2F assessments and audit within the required time frame. Key contacts & Relationships Internal Service Delivery Manager RSDMs/CDMs Head of PIP Clinical & Operations Audit CSLs Trainers External Stakeholder meetings as required Engagement with DWP as and when required Qualifications & Experience Essential Qualified health professional (nurse, occupational therapist, physiotherapist, paramedic) Competent Disability Analyst Worked as a competent health professional for a minimum of 1 year Approval and consistent performance in key PIP tasks Able to deliver productivity and quality standards agreed between the Maximus and the Department Enjoy helping others and building relationships, being cooperative and patient, fostering a culture of customer and client focus Creating and executing action plans to drive performance improvement Able to coach and inspire HPs Able to build strong working relationships, influencing and empowering others to make pro-active decisions Enjoy working on practical and technical tasks, investigating or observing situations to identify and implement solutions Performance driven with strong performance management to drive continuous improvement Display confidence and a calm and steady presence to effectively manages difficult situations Desirable Experience in a supervisory or leadership role with strong performance focus Experience of working within a multidisciplinary team and build positive working relationships with both clinical, operational and support services Individual Competencies Essential Able to collate trends and analyse MI to create and action relevant support plans. To be able to respond proactively to devise solutions at a team level to support performance of the contract. Able to apply professional skills and manage own professional competence and accountability, in accordance with the appropriate governing body Code of Conduct Complies with all applicable continuous professional development requirements Able to effectively develop and support HPs to improve maintain performance standards Able to ensure that professional practice standards and "best practice" are maintained in all areas of work Flexible and adaptable Able to understand and respond proactively to changing customer needs Able to collaborate effectively with wide variety of needs to drive a performance culture Able to communicate effectively verbally and in writing, adapt communication to audience needs, and able to interact constructively with a range of audiences Able to drive innovation, and identify ideas and solutions to benefit the wider business Travel Requirements As required throughout region EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 42,500.00 Maximum Salary £ 42,500.00
    $44k-81k yearly est. 7d ago
  • Implementation Support Coordinator

    Psi Services 4.5company rating

    Support associate job in Montgomery, AL

    **Title:** Implementation Support Coord. **Salary:** $65K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Implementation Support Coordinator at PSI supports the business through daily operational, technical, and quality assurance tasks related to the client intake process for AI Content Generation and Test Prep implementations. This role ensures that every client project enters implementation fully validated, documented, and ready for execution in collaboration with internal teams and external partners. The Implementation Support Coordinator reports to the Vice President of Learning and Test Prep Revenue. This is a full-time permanent position, flexible from Monday to Friday during typical office hours, and can be performed remotely. **Role Responsibilities** + Manage the client intake process, including reviewing and tracking all deliverables (blueprints, source materials, sample items, branding assets, subscription details, developer credentials). + Organize and upload files within SharePoint and other designated structures, ensuring consistent naming conventions and correct folder placement. + Validate intake deliverables for completeness, file format, and version control, following established standards and playbooks. + Help update and version intake documentation and presentation templates to reflect client branding, scope, and current status. + Serve as the first internal line of quality assurance for initial app or content builds, reviewing functionality, layout, accessibility, branding alignment, and metadata accuracy. + Log and track QA findings, ensuring all issues are documented and corrected prior to client handoff. + Attend and contribute to weekly coordination meetings, preparing and sending call summaries and tracking assigned actions. + Respond promptly to internal and external communications, escalating blockers or unresolved questions as needed. + Collaborate with cross-functional teams to align intake and QA schedules with implementation milestones. + Support lessons-learned documentation by highlighting recurring issues or areas for process improvement. **Knowledge, Skills and Experience Requirements** + High school diploma or equivalent required; Bachelor's degree preferred. + 1+ years' experience in client management, project coordination, quality assurance, or a related field. + Experience with project management processes and tools (e.g., Monday, Airtable, SharePoint) preferred. + Demonstrated ability to manage technical documentation and version control. **Benefits & Culture** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $65k yearly 3d ago
  • Product Support Specialist - MS

    Fujifilm 4.5company rating

    Support associate job in Montgomery, AL

    The Product Support Specialist provides a technical evaluation, investigation, and product support to HCUS customers and internal departments. Exercises judgement in selecting methods, techniques, and evaluation criteria for obtaining results. Internal and external contacts often pertain to company plans and objectives. Normally receives minimal instruction in routine work, general instructions on new products or assignments. Determines methods and procedures on new assignments and may provide guidance to other personnel on day-to-day and routine assignments. Offers mentorship to others on technical and product knowledge and operating procedures. To meet the needs of our customers, work outside normal business hours and holidays are required. **Company Overview** At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics. But we don't stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly. Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your creativity and drive. Our headquarters is in Lexington, Massachusetts, an inspiring healthcare research hub in a historic town. Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of "giving our world more smiles." Visit: *************************************************** **Job Description** **Duties and responsibilities** + Performs hardware and software evaluation of medical imaging systems, components, and accessories to ensure conformance with appropriate market specifications. Identifies issues and communicates with Original Equipment Manufacturers (OEMs) to address incompatibilities. Makes recommendations for corrections or performance enhancements. + Interfaces with internal and external customers to perform troubleshooting and diagnostic evaluations to determine technical issues and to identify potential product enhancements. Works with cross functional teams to provide remote or on-site support of new products and address escalated technical issues. + Assists with technical training within the scope of an assigned product family, product or module which includes installation guidance, upgrade and troubleshooting techniques. + Along with Product Management, works with OEMs, suppliers and other HCUS departments to identify optimal hardware and software components to support HCUS medical imaging products. + Assists in the investigation of product complaints dispositioned within the Quality Review Board (QRB) process. + Creates and ensures that all necessary technical, configuration, product availability and support information is provided to the service organization. + Maintains technical expertise on HCUS product offerings and stays abreast of current industry trends and future technology advancements through continuous education. + Ensures that problems and solutions are effectively documented into a product knowledge database. + Assesses new techniques and current work practices to reduce service costs and increase service efficiency. + Participates in customer site visits, as necessary. + Short notice and/or overnight travel, as required, to work on customer systems. + Adheres to the Company's quality and regulatory compliance requirements, without exception, and ensures that all job duties inherent in the position description are performed in accordance with established policies and procedures. + Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards. **Qualifications** + Bachelor's degree in computer science, Information Systems, Electrical/Mechanical Engineering, or other related field with a minimum of 8 years technical support related experience or comparable education and work experience. + Creative, consultative, communicator with the ability to build relationships to support the evolving needs of customers, employees, and the business. + Experience with Case Management tracking tools. + Advanced working knowledge of current network technologies. + Advanced working knowledge of current IT technologies and common business productivity software, eg: MS Excel, MS Word, MS Project, MS Power Point, MS Visio, etc. + Superior communication and interpersonal skills, excellent telephone manner. + Ability to achieve results and meet goals in a fast-paced, rapidly changing team environment. + Advanced working knowledge of Microsoft Operating Systems and virtualization technologies. + Excellent organizational and multi-tasking skills. **Physical requirements** The position requires the ability to perform the following physical demands and/or have the listed capabilities. + The ability to sit up 75-100% of applicable work time. + The ability to use your hands and fingers to feel and manipulate items, including keyboards, up to 100% of applicable work time. + The ability to stand, talk, and hear for 75% of applicable work time. + The ability to lift and carry up to ten pounds up to 20% of applicable work time. + Close Vision: The ability to see clearly at twenty inches or less. **Travel** + Occasional (up to 25%) travel may be required based on business need. **Salary and Benefits:** + $38.46 - $47.93 (depending on experience) + Medical, Dental, Vision + Life Insurance + 401k + Paid Time Off *\#LI-Remote _In the event that COVID-19 vaccine mandates issued by the federal government, or by state or local government become effective and enforceable, the Company will require that the successful candidate hired for positions covered under relevant government vaccine mandate(s) be fully vaccinated against COVID-19, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption._ _Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements._ _For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption._ **EEO Information** Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc. **ADA Information** If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (****************************** or ***************. **Job Locations** _US-Remote_ **Posted Date** _5 days ago_ _(1/13/2026 12:53 PM)_ **_Requisition ID_** _2025-35680_ **_Category_** _Product Support_ **_Company (Portal Searching)_** _FUJIFILM Healthcare Americas Corporation_
    $57k-70k yearly est. 60d+ ago
  • Customer Support Analyst (4966)

    SMX 4.0company rating

    Support associate job in Montgomery, AL

    Customer Support Analyst (4966)at SMX(View all jobs) (********************************* United States This role serves as the primary point of contact for users of a DoD financial management application, providing responsive support, clear communication, and operational coordination to ensure users can effectively access and use the system. In addition to user support, the role applies analytical thinking to evaluate user requests, identify recurring issues, and support cross-functional teams by translating user feedback and data into actionable insights. The position is customer-facing and requires strong communication skills, attention to detail, and the ability to manage multiple requests while contributing to continuous process and tool improvement. **Essential Duties & Responsibilities** + Serve as the primary contact for the application, responding to inquiries via email and service desk tickets in a timely, professional manner + Monitor and manage shared inboxes to ensure all user requests are addressed and followed up on appropriately + Communicate clearly with users to understand issues, provide guidance, set expectations, and ensure resolution + Intake, triage, and respond to service desk tickets related to application access, functionality, and usage + Document, validate, and coordinate bug reporting and testing through the appropriate tracking system + Manage user provisioning and access requests for the application in accordance with established processes + Create, update, and maintain user-facing documentation and training materials + Create slide decks and supporting materials for quarterly debriefs, including data, updates, and key insights + Provide timely data and updates to the individual facilitating Office Hours + Collaborate with internal team members to ensure smooth operations and consistent user support + Adapt to changing priorities, workflows, and review timelines while maintaining quality and responsiveness + Develop and maintain a strong working knowledge of the application to effectively troubleshoot issues and guide users **Required qualifications** + Active Secret Clearance + Strong written and verbal communication skills + Ability to communicate effectively with users with varying levels of technical knowledge + Strong multitasking, time management, and problem-solving skills + Willingness to learn new tools, processes, and systems + Attention to detail and ability to maintain accurate documentation + Team-oriented mindset and ability to collaborate effectively **Preferred qualifications** + Analytical mindset with interest in working with data and reporting + Experience with data visualization tools and/or SQL + Experience creating professional slide decks or user-facing materials + Familiarity with ticketing or issue-tracking systems + Willingness to align with East Coast hours during initial training and onboarding, with flexibility to transition to home time zone hours once fully trained **Success in This Role Looks Like:** + Users receive timely, accurate responses and feel supported + User communications and tickets are handled consistently and efficiently + Documentation and training materials remain current and easy to understand + Quarterly debrief materials are delivered accurately and on time + The role provides reliable operational support during review cycles and periods of change + Works collaboratively with cross-functional teams to support shared goals and effective outcomes + Effectively multitasks and prioritizes competing requests while maintaining quality and responsiveness **Application Deadline:** January 30, 2026 \#LI-SA1 At SMX , we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success. We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what's possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration. SMX is an Equal Opportunity employer including disabilities and veterans. Selected applicant may be subject to a background investigation and/or education verification. SMX does not sponsor a new applicant for employment authorization or immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).
    $38k-52k yearly est. 4d ago
  • Field Support Specialist

    Brookfield 4.3company rating

    Support associate job in Montgomery, AL

    Business Our Growth, Your Opportunity At Maymont Homes, our success starts with people, our residents and our team. We are transforming the single-family rental experience through innovation, quality, and genuine care. With more than 20,000 homes across 47+ markets, 25+ build-to-rent communities, and continued expansion on the horizon, we are more than a leader in the industry-we are a company that puts people and communities at the heart of everything we do. As part of Brookfield, Maymont Homes is growing quickly and making a lasting impact. We are also proud to be Certified™ by Great Place to Work , a recognition based entirely on feedback from our employees. This honor reflects the culture of trust, collaboration, and belonging that makes Maymont a place where people thrive. Join a purpose-driven team where your work creates opportunity, sparks innovation, and helps families across the country feel truly at home. *Part-Time Position* Location: Montgomery, AL Primary Responsibilities: The Field Support Specialist is responsible for completing key field and operational tasks to support market performance. This role ensures a seamless transition from construction completion to move-in by maintaining high standards of quality, efficiency, and customer experience Skills & Competencies: Minimum of 2 years of experience in a related field, preferably in property management, maintenance, or construction Strong organizational and communication skills with the ability to interact effectively with diverse stakeholders Proven problem-solving and time-management capabilities in fast-paced, customer-focused environments Exceptional attention to detail and the ability to deliver high-quality work under tight deadlines while managing multiple tasks Familiarity with fair housing regulations and local real estate laws is a plus Proficiency in Microsoft Word, Excel, and PowerPoint preferred Willingness and ability to learn and utilize mobile property inspection software Experience with MRI Software is an asset Self-motivated with the ability to work independently as well as collaboratively in a team setting Valid driver's license and reliable transportation required for regular site/property inspections (mileage reimbursement provided) Essential Job Functions: Conduct regular inspections of vacant homes, performing light cleaning tasks to ensure properties are always tour-ready or move-in ready; validate feedback from prospective tenants Perform basic maintenance tasks such as replacing smoke detector batteries, light bulbs, air filters, and reprogramming garage door remotes as needed Communicate effectively with cross-functional team members, using technology to capture photos, document inspections, and provide real-time updates from the field Represent the market as a witness in court proceedings related to rent disputes or lease violations, as needed Assist with utility inspections and ensure services are appropriately transferred or maintained Prepare homes for move-in by identifying outstanding issues, removing non-essential signage, rekeying locks, and placing permanent lockboxes after removing temporary ones Verify and address HOA, HUD, city, and other municipal inspections or code violations Serve as the first point of contact in validating reports of unauthorized occupants, potential scams, or property abandonment; document findings, collaborate with local authorities when necessary, and post legal notices at the property Maintain a professional and courteous demeanor in all interactions with residents, vendors, and team members Perform additional duties as assigned by the supervisor or leadership team Other duties as assigned Key Metrics & Responsibilities: Complete all assigned daily and weekly inspections on time, meeting scheduling and productivity targets Ensure inspection reports are accurate and thorough; subject to regular audits for quality and compliance Contribute to market performance by supporting occupancy goals, reducing downtime, and maintaining homes to the company's Standard of Safe, Clean, and Functional Maintain a low rate of move-in maintenance issues, with a target of < 0.5 items / home DISCLAIMER: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. Why work for Maymont Homes ? Our Mission - “We Positively Impact the Lives in the Communities We Serve.” Every role contributes to this purpose, helping families find a place to call home while making a difference in the communities we support. Certified Great Place to Work - Our people make us who we are. This certification celebrates the values and culture that fuel collaboration, innovation, and care. Outstanding Benefits - Backed by Brookfield, our benefits include a 5% 401(k) match, wellness credits that reduce healthcare costs, and up to 160 hours of PTO annually for full-time employees. Career Growth - With continued expansion planned for Maymont, you'll find meaningful opportunities to grow your skills, advance your career, and make an impact. Strong Foundation - As part of Brookfield Asset Management, one of the world's largest real estate asset managers, we have the stability, resources, and vision to keep growing. Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. #MYMT
    $29k-40k yearly est. Auto-Apply 6d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Support associate job in Montgomery, AL

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $56k-76k yearly est. 29d ago
  • Retail Support Specialist

    DSI Systems 4.0company rating

    Support associate job in Montgomery, AL

    Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities: Customer Support Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations. Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns. Troubleshoot wireless devices, network issues, and feature functionality. Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations. Retail Partner Support Act as the AT&T subject-matter expert for retail employees and third-party labor partners. Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience. Work Environment & Schedule Expectations This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day. Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs. Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands. Operational Excellence Navigate multiple systems simultaneously while engaging with customers in real time. Document all interactions thoroughly and accurately. Adhere to company policies, compliance requirements, and privacy standards. Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores. Execute and maintain approved planograms for mobile devices and signage Maintain inventory accuracy for display devices and fixtures Add, remove, and reposition phones, fixtures, and promotional material per planogram updates Collaboration & Communication Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents. Share insights on recurring issues to improve processes and customer experience. Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications Strong customer service and communication skills. Ability to handle high-stress or escalated situations with professionalism. Proficient in multitasking and navigating complex systems. Detail-oriented with strong problem-solving abilities. Ability to work flexible hours, including evenings, weekends, or holidays as needed. Preferred Qualifications Experience in wireless communications, retail customer service, or technical support Previous call center or retail support experience is a plus. What We Offer Competitive starting pay of $26 per hour! Comprehensive training and development programs A supportive and engaging team environment Opportunities for career growth and advancement Benefits Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period! 401k Plan with employer matching after one year of employment Paid vacation, personal/sick days, and bereavement time after 90 days Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!
    $26 hourly Auto-Apply 13d ago
  • Maintenance Support

    Smurfit Westrock

    Support associate job in Montgomery, AL

    Description & Requirements Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward. Job Title: Wastewater Location: Montgomery Reports To: Maintenance Supervisor Position Summary At Smurfit WestRock, the Wastewater Technician ensures the safe and efficient operation of our wastewater treatment systems to meet environmental compliance and support sustainable manufacturing. This role is critical for maintaining regulatory standards and protecting our community and environment. Key Responsibilities * Operate and monitor wastewater treatment systems, pumps, and related equipment in accordance with Smurfit WestRock environmental policies. * Collect and analyze water samples to ensure compliance with EPA, state, and local regulations. * Perform preventive maintenance and minor repairs on treatment equipment to minimize downtime. * Maintain accurate logs of operational data, test results, and maintenance activities using company systems. * Respond promptly to alarms and system malfunctions, coordinating with maintenance teams as needed. * Handle and dose treatment chemicals safely, following Smurfit WestRock safety protocols. * Support continuous improvement initiatives for system efficiency and sustainability goals. * Participate in environmental audits and assist with reporting requirements. * Maintenance Support such as monitoring lubrication and preventive maintenance assistance. Qualifications * High School Diploma or equivalent; technical certification in wastewater treatment preferred. * Knowledge of industrial wastewater treatment processes and environmental compliance standards. * Ability to safely perform Maintenance tasks as assigned. * Ability to read and interpret technical manuals and regulatory guidelines. * Strong problem-solving skills and attention to detail. * Basic computer skills for data entry and reporting. * Physical ability to lift up to 50 lbs and work in outdoor/industrial environments. Preferred Experience * Previous experience in wastewater treatment within a manufacturing or paper/packaging industry. * Familiarity with Smurfit WestRock environmental and safety standards. Our Sustainability Commitment Smurfit WestRock is dedicated to creating sustainable packaging solutions and minimizing environmental impact. We strive to reduce water usage, improve energy efficiency, and ensure responsible waste management across all operations. As a Wastewater Technician, you play a vital role in supporting our mission to protect natural resources and promote a cleaner, greener future. Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
    $26k-43k yearly est. 2d ago
  • Field Support Specialist

    Brookfield Residential Properties 4.8company rating

    Support associate job in Montgomery, AL

    Business Our Growth, Your Opportunity At Maymont Homes, our success starts with people, our residents and our team. We are transforming the single-family rental experience through innovation, quality, and genuine care. With more than 20,000 homes across 47+ markets, 25+ build-to-rent communities, and continued expansion on the horizon, we are more than a leader in the industry-we are a company that puts people and communities at the heart of everything we do. As part of Brookfield, Maymont Homes is growing quickly and making a lasting impact. We are also proud to be Certified by Great Place to Work, a recognition based entirely on feedback from our employees. This honor reflects the culture of trust, collaboration, and belonging that makes Maymont a place where people thrive. Join a purpose-driven team where your work creates opportunity, sparks innovation, and helps families across the country feel truly at home. * Part-Time Position* Location: Montgomery, AL Primary Responsibilities: The Field Support Specialist is responsible for completing key field and operational tasks to support market performance. This role ensures a seamless transition from construction completion to move-in by maintaining high standards of quality, efficiency, and customer experience Skills & Competencies: * Minimum of 2 years of experience in a related field, preferably in property management, maintenance, or construction * Strong organizational and communication skills with the ability to interact effectively with diverse stakeholders * Proven problem-solving and time-management capabilities in fast-paced, customer-focused environments * Exceptional attention to detail and the ability to deliver high-quality work under tight deadlines while managing multiple tasks * Familiarity with fair housing regulations and local real estate laws is a plus * Proficiency in Microsoft Word, Excel, and PowerPoint preferred * Willingness and ability to learn and utilize mobile property inspection software * Experience with MRI Software is an asset * Self-motivated with the ability to work independently as well as collaboratively in a team setting * Valid driver's license and reliable transportation required for regular site/property inspections (mileage reimbursement provided) Essential Job Functions: * Conduct regular inspections of vacant homes, performing light cleaning tasks to ensure properties are always tour-ready or move-in ready; validate feedback from prospective tenants * Perform basic maintenance tasks such as replacing smoke detector batteries, light bulbs, air filters, and reprogramming garage door remotes as needed * Communicate effectively with cross-functional team members, using technology to capture photos, document inspections, and provide real-time updates from the field * Represent the market as a witness in court proceedings related to rent disputes or lease violations, as needed * Assist with utility inspections and ensure services are appropriately transferred or maintained * Prepare homes for move-in by identifying outstanding issues, removing non-essential signage, rekeying locks, and placing permanent lockboxes after removing temporary ones * Verify and address HOA, HUD, city, and other municipal inspections or code violations * Serve as the first point of contact in validating reports of unauthorized occupants, potential scams, or property abandonment; document findings, collaborate with local authorities when necessary, and post legal notices at the property * Maintain a professional and courteous demeanor in all interactions with residents, vendors, and team members * Perform additional duties as assigned by the supervisor or leadership team * Other duties as assigned Key Metrics & Responsibilities: * Complete all assigned daily and weekly inspections on time, meeting scheduling and productivity targets * Ensure inspection reports are accurate and thorough; subject to regular audits for quality and compliance * Contribute to market performance by supporting occupancy goals, reducing downtime, and maintaining homes to the company's Standard of Safe, Clean, and Functional * Maintain a low rate of move-in maintenance issues, with a target of < 0.5 items / home DISCLAIMER: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. Why work for Maymont Homes ? Our Mission - "We Positively Impact the Lives in the Communities We Serve." Every role contributes to this purpose, helping families find a place to call home while making a difference in the communities we support. Certified Great Place to Work - Our people make us who we are. This certification celebrates the values and culture that fuel collaboration, innovation, and care. Outstanding Benefits - Backed by Brookfield, our benefits include a 5% 401(k) match, wellness credits that reduce healthcare costs, and up to 160 hours of PTO annually for full-time employees. Career Growth - With continued expansion planned for Maymont, you'll find meaningful opportunities to grow your skills, advance your career, and make an impact. Strong Foundation - As part of Brookfield Asset Management, one of the world's largest real estate asset managers, we have the stability, resources, and vision to keep growing. Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. #MYMT
    $55k-72k yearly est. Auto-Apply 4d ago
  • Maintenance Support

    Westrock Company 4.2company rating

    Support associate job in Montgomery, AL

    Job Title: Wastewater At Smurfit WestRock, the Wastewater Technician ensures the safe and efficient operation of our wastewater treatment systems to meet environmental compliance and support sustainable manufacturing. This role is critical for maintaining regulatory standards and protecting our community and environment. Key Responsibilities: * Operate and monitor wastewater treatment systems, pumps, and related equipment in accordance with Smurfit WestRock environmental policies. * Collect and analyze water samples to ensure compliance with EPA, state, and local regulations. * Perform preventive maintenance and minor repairs on treatment equipment to minimize downtime. * Maintain accurate logs of operational data, test results, and maintenance activities using company systems. * Respond promptly to alarms and system malfunctions, coordinating with maintenance teams as needed. * Handle and dose treatment chemicals safely, following Smurfit WestRock safety protocols. * Support continuous improvement initiatives for system efficiency and sustainability goals. * Participate in environmental audits and assist with reporting requirements. * Maintenance Support such as monitoring lubrication and preventive maintenance assistance. Qualifications: * High School Diploma or equivalent; technical certification in wastewater treatment preferred. * Knowledge of industrial wastewater treatment processes and environmental compliance standards. * Ability to safely perform Maintenance tasks as assigned. * Ability to read and interpret technical manuals and regulatory guidelines. * Strong problem-solving skills and attention to detail. * Basic computer skills for data entry and reporting. * Physical ability to lift up to 50 lbs and work in outdoor/industrial environments. Preferred Experience: * Previous experience in wastewater treatment within a manufacturing or paper/packaging industry. * Familiarity with Smurfit WestRock environmental and safety standards. Our Sustainability Commitment: Smurfit WestRock is dedicated to creating sustainable packaging solutions and minimizing environmental impact. We strive to reduce water usage, improve energy efficiency, and ensure responsible waste management across all operations. As a Wastewater Technician, you play a vital role in supporting our mission to protect natural resources and promote a cleaner, greener future. Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of safety, loyalty, integrity, and respect, we use leading science and technology to move fiber-based packaging forward. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
    $27k-32k yearly est. 13d ago
  • PEER SUPPORT SPECIALIST

    Aletheia House 3.6company rating

    Support associate job in Montgomery, AL

    Benefits: Benefits are excellent including health insurance with dental, retirement, paid vacations and paid sick leave. Schedule: Monday-Friday 830a-430p. Responsible for providing recovery coaching services for participants enrolled at the Montgomery facility. The Peer Support Specialist will provide mentoring and/or coaching for clients, provide recovery resource connections, and assist the therapist in helping program participants find community resources. This is the perfect position for an individual with 2 years of continuous documented sobriety, who can facilitate and lead recovery groups and assist with program participants with solving problems directly related to recovery. The assigned work location is Montgomery, AL. High school diploma or GED, preferred At least two years of documented substance use recovery, required Two years of continuous sobriety/active in recovery, required Concurrent participation in clinical supervision by a licensed or certified QSAP I, required CRSS certification (preferred) or must obtain certification within 120 days of hire, required Local travel is required at least two times a week Must be willing to use and have your own personal transportation Mileage reimbursement for personal use of vehicle is included
    $33k-44k yearly est. 60d+ ago
  • Material Support Specialist I (Montgomery, AL, US, 36109)

    Steris Corporation 4.5company rating

    Support associate job in Montgomery, AL

    At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. As a Material Support Specialist you will be responsible for works in warehouses and production facilities to receive, stock, and delivery parts and supplies. This activity includes the stocking, pulling, packing, processing, and loading of customer orders both internal/external. A Material Support Specialist must be able to work long hours standing and bending, and strength and stamina to routinely pick up and move heavy objects. The Material Support Specialist is also responsible for the initiation and maintenance of standard work and other departmental procedures in order to achieve inventory integrity while also improving the Materials Group overall Quality, Cost, and Delivery objectives. This is accomplished through the use of Lean tools in order to identify problems, recommend solutions and drive implementation through the use of continuous improvement activities. Shift: 9:00am-5:30pm Monday-Friday What you will do as a Material Support Specialist * Follows approved work instructions and established department procedures while performing routing tasks involved in the movement of materials, parts, supplies and equipment to support both internal/external customers. This is done by utilizing pallet jacks, forklifts, dollies or other industrial equipment. * Responsible for creating, measuring, reporting data to support SQCD measurements. * Perform routine cycle counting activities of materials to verify accuracy. This is done either by counting or weighing parts. * Perform system transactions that accurately transfer materials and any other departmental transactions necessary to maintain inventory integrity in a timely manner in AS400/Oracle MRP Systems. * Identify, participate and implement continuous improvement activities to impact overall quality, cost, and delivery initiatives. * Participate in the identification and implementation of root cause and corrective action ideas. * Responds to inquiries concerning inventory and status. * Reads and interprets shop papers such as travelers, blueprints, and other work instruction documents. The Experience, Skills and Abilities * Required: * High school graduate/GED * Proficient computer skills to include Microsoft Office applications such as EXCEL, Microsoft WORD, Office. Other: * Good verbal and written communication skills. * Must be thoroughly familiar with materials, tools, and methods of the processes in a manufacturing environment. * Direct hands on experience in an MRP systems environment preferred. * Experience working in a team environment. Exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team environment; establishes and maintains constructive working relationships; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed. * Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality. * Experience with and meeting productivity standards * Prior Materials Management experienced preferred. * Ability to read and comprehend instructions. Ability to write routine reports and correspondence. * Ability to work overtime if required. * Prior Forklift Experience preferred. * CDL license a plus. * Prior Materials Management experienced preferred. * Lean manufacturing knowledge and experience preferred. * Experience reading and interpreting manufacturing blueprints and specifications preferred. What STERIS Offers We Value our employees and are committed to providing a comprehensive benefits package that supports your heath, well-being, and financial future. Here is just a brief overview of what we offer: * Market Competitive Pay * Extensive Paid Time Off and (9) added holidays * Long/short Term disability coverage * 401(k) with company match * Maternity & Paternal Leave * Additional add-ons benefits/discounts for programs such as Pet Insurance * Tuition Reimbursement and continues educations programs * Excellent opportunities for advancement and stable long-term career * Sign on bonus Pay range for this opportunity is $16.14 - $20.89. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits Open until position is filled. STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit *************** If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.
    $16.1-20.9 hourly 5d ago
  • Dispute Correspondence Support Specialist

    Carrington 4.4company rating

    Support associate job in Montgomery, AL

    **Come join our amazing team and work in our Westfield, IN location, or remote from home in Eastern Time Zone!** The Dispute Support Specialist is responsible for providing general support to the Loan Administration Support Department's Dispute Team to ensure proper tracking and organization of customer complaints and issues. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay for this position is $23.50/hr - $25.50/hr. **What you'll do:** + Responsible for gathering and providing written analysis of complaints with an emphasis on business/regulatory errors. + Maintains and updates customer complaint file tracking system to ensure the system is up to date and accurate and in compliance with regulatory guidelines. + Collaborates daily with multiple internal business units by gathering information to resolve open complaints. + Provides support to the Dispute Team by preparing outgoing packages, copying, and scanning documents. + Provides general administrative support as needed. + Performs other duties or special projects as assigned. + Knowledge of Microsoft Office Suite required + Must be a team player with strong attention to detail and able to work independently. + Knowledge of relevant industry-specific software packages preferred + Strong analytical skills and attention to detail + Ability to interact with senior management + Ability to make decisions that have significant impact on the department's credibility, operations, and services + Ability to organize and prioritize own work schedule on short-term basis + Strong math skills, balance and check results for accuracy + Ability to compose letters + Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly + Ability to understand opposing points of view on highly complex issues and to negotiate and integrate different viewpoints **What you'll need:** + High school diploma or GED required. College education preferred but not required. + Minimum of two (2) years related mortgage banking, and/or financial industry experience required. **What We Offer:** + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. + Educational Reimbursement. + Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. **Notice to all applicants: Carrington does not do interviews or make offers via text or chat.** \#LI-SY1 Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
    $23.5-25.5 hourly 21d ago
  • Prattville Russell-Do It Center - Rental Center Associate

    Russell Do It Center & Russell Building Supply

    Support associate job in Prattville, AL

    Position Description Job Duties for Rental Center Associate - computer charges for merchandise or services and receive payments Prepare merchandise for display or for purchase or rental Prepare rental forms, obtaining customer and other information, such as required licenses Small engine repair a plus Operator ForkliftMust be able to lift 50lbs or more Type: Full-time
    $50k-83k yearly est. 60d+ ago
  • Floor Support

    Royal Furniture Company 3.5company rating

    Support associate job in Montgomery, AL

    Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Wellness resources Floor Person/Floor Support Department: Retail Store Reports to: Store Manager Job Summary: The Floor Person/Day Porter position requires lifting, loading, unloading, and assembling furniture. In addition, individual will perform cleaning and basic maintenance duties to ensure a clean and properly maintained store. Essential Functions: · Load and unload trailers. · Load furniture and accessories in customer vehicles. · Engage customers in a courteous, helpful, and respectful manner; promptly and politely responds to customer inquiries, and customer requests. · Assemble furniture. · Clean and polish furniture and fixtures. · Move and place furniture on the showroom floor. · Assist with inventory control and processes. · Keep the showroom clean and organized. · Clean building floors by sweeping, mopping, scrubbing, or vacuuming them. · Gather and empty trash and dispose in waste receptacles. · Service, clean, and supply restrooms. · Notify managers concerning the need for major repairs or supplies. · Follows all safety procedures and guidelines. · Professional communication and interpersonal skills. · Attention to detail and ability to prioritize in a fast-paced environment. · Possess excellent listening skills and the ability to work independently and with a team. · Perform additional duties that may be assigned at the discretion of management. Qualifications: · Physical strength and stamina required to lift and move furniture, boxes, and equipment. Must be able to lift, lower, and push 100 lbs. on a repetitive daily basis. · Individual must be able to stand for extended periods, bend, stoop and reach. on a repetitive daily basis. · Must be flexible to work a retail schedule including days, evenings, weekends, and holidays. · Must be reliable as attendance is an essential function of this position. · Excellent customer service skills. · Drug Free (We drug test). Job Type: Full-time Pay: From $13.50 per hour Expected hours: 40 per week Compensation: $13.50 per hour Independent Retail offers a myriad of opportunities for people of all backgrounds. When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales? Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations in customer experience. Retail is the #1 private-sector employer in the country If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you! This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
    $13.5 hourly Auto-Apply 19d ago

Learn more about support associate jobs

How much does a support associate earn in Montgomery, AL?

The average support associate in Montgomery, AL earns between $22,000 and $64,000 annually. This compares to the national average support associate range of $26,000 to $83,000.

Average support associate salary in Montgomery, AL

$38,000
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