Support associate jobs in Rock Hill, SC - 414 jobs

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) This position will involve daily travel to CLT airport for parts pick up before proceeding onsite. You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. You will be responsible for parts return with prepaid labels. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

TECHEAD is celebrating over thirty-five years of incredible heritage, talent, and accomplishments! To learn more about TECHEAD, visit us at TECHEAD.com or on Glassdoor. GIS Technician 1 Year Contract Onsite Local Candidates Only! Charlotte, NC NO C2C Candidates! An entry level GIS position, who will assist with the updating and maintenance of data within a large scale Enterprise GIS database. Desired Skills and Experience: Requires an Associate's degree in Geography, Earth Science, Engineering, or related field and three years of relevant experience; or a Bachelor's degree in Geography, Earth Science, Engineering, or related field and one year of relevant experience. Must have a minimum of two years of experience using the ArcGIS suite of products and must have experience editing GIS data. Experience in importing, exporting, creating data in ArcGIS 10.x. Must be able to work with data stored in Enterprise Geodatabase. A basic understanding of Trimble Business Center is preferred. Preferred qualifications include experience with creating, collecting, and editing GIS data. GIS work experience with a city or county government agency is preferred. Required Software: Esri ArcMap and ArcCatalog 10.x TECHEAD's mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won't strive for anything less. TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. For more information on TECHEAD please visit **************** No second parties will be accepted.

As an HVAC Service Technician. As an HVAC Service Technician, you are vital in taking care of our clients by providing them with the highest-quality service and maintenance of their home's HVAC systems. - Deliver World-Class Service - Deliver an amaz Service Technician, Technician, Professional, Customer Experience, Service Tech, Business Services, HVAC

Reporting to the Director of Operations & Technology and consistent with the mission of Girls on the Run International, the Systems Support Specialist is responsible for training councils how to use technology systems, performing technical troubleshooting, and providing administrative support for the learning management system, RacePlanner, web sites, NetSuite, and the Intranet. This position is also responsible for new computer set up and determining the IT needs of HQ and subsidiary council employees. PRINCIPLE RESPONSIBILITIES: This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. TECHNICAL SUPPORT: · Serve as the LMS Administrator for GOTR Learning Academy and subject matter expert for RacePlanner · Serve as primary contact for council web site CMS questions and NetSuite (non-accounting related) questions · Manage Intranet content and provide support to HQ users · Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware via phone, email, and screen sharing sessions · Collaborate with product development teams, participate in product testing, and provide feedback when necessary · Create and maintain the LMS governance document as new features are released · Contribute content to the tech support knowledge base · Act as moderator for Connect Learning Communities (LMS) and Podio group (RacePlanner) TRAINING: The following items relate to all software supported by the Systems Support Specialist · Stay informed about newest product releases, make recommendations about which releases are beneficial to the organization · Develop and deliver training for new product features · Recommend timeline for implementation of new product features · Schedule regular communications with councils featuring ways to use new and existing software tools · Deliver software new user and refresher trainings · Write/update training manuals and user guides · Identify super users from the field and leverage them to test new features, train other users LMS ADMINISTRATION · Upload and test learning content and other curricular materials to the LMS · Set up new learning events in the LMS and maintain training event listing · Maintain learning course catalog and training resources housed within the LMS · Manage user access to the system including the API between RacePlanner and Cornerstone, bulk user uploads/deactivations, and password resets · Work with VP of Programming and Director of Professional Development to create curriculum tracks and assign training · Work with VP of Quality & Evaluation to collect and analyze data to assess training completion rates and other pertinent training metrics for councils and GOTRI as needed · Manage regular internal LMS reporting for GOTRI staff ADMINISTRATIVE SUPPORT: · Identify business and technical needs of employees and make recommendations about software requirements · Order computers, peripheral equipment, and software · Coordinate set up of computers with IT Vendor · Manage phone system for HQ including connecting the patch panels and programming extensions · Prepare work spaces for new user IT needs GENERAL RESPONSIBILITIES: · Serve as a Girls on the Run role model, exhibiting GOTR core values and working to help achieve the GOTR mission · Develop positive relationships with council directors, volunteers, board members, community members and staff. · Any other duties deemed necessary by the Director of Operations & Technology Qualifications REQUIRED SKILLS: · Graduation from a two-year technical college with a major in computer science, information technology or related area and one year in the information technology field related to the position's role One year of IT customer service experience for a variety of computer systems Experience updating and supporting websites using website content management systems Excellent written and verbal communication skills required Ability to learn new software quickly Ability to work with users of all skill levels Enjoys problem solving Experience using Microsoft Office products Ability to develop and deliver technical training in a virtual environment PREFERRED SKILLS: · Familiarity with Cornerstone on Demand or another Learning Management System Knowledge of HTML code Experience with Camtasia or Movavi video software Experience with VOIP and analog phone systems Experience wiring patch panels Additional Information Hours of support are Monday through Friday from 8:30 am to 5: 30 pm with the ability to work longer hours during peak demand times. This position is located in the GOTRI office in Charlotte, NC.

Office Support Associate Company: Doman Tucker Lumber Schedule: 9:00 AM - 7:00 PM Monday - Friday About Us Doman Tucker Lumber is a trusted supplier in the lumber and building materials industry. We pride ourselves on excellent customer service and a hardworking, team-oriented environment. Position Overview We are seeking a reliable and energetic Office Support Associate to join our team. This role is a mix of office duties and hands-on tasks, requiring someone who enjoys being active and working both indoors and outdoors. Key Responsibilities Greet and assist customers in person and by phone with professionalism and a friendly attitude Perform data entry and basic administrative tasks accurately Coordinate paperwork, orders, and inventory records Walk the yard and assist with outdoor tasks in all types of weather Support team members and maintain smooth day-to-day operations Handle multiple tasks while managing time effectively Qualifications Excellent attendance and punctuality Strong multitasking and time-management abilities Comfortable working outside year-round (rain, heat, cold, etc.) Ability to walk/stand for extended periods Basic computer and data-entry skills Good communication skills and a team-oriented mindset Previous experience in customer service, administrative work, or a similar environment is a plus Why Join Us Be part of a reputable, growing company Opportunity to work in a fast-paced, friendly atmosphere

The Behavioral Health Support Associate provides recovery oriented and culturally relevant group support services and talking circles for individuals with substance use disorders. This position assists in implementing Wellbriety programs as well as work with participants that may be enrolled in other programs such as drug court program, substance and alcohol abuse program, victims of crime, and ICWA (Indian Child Welfare Act) Program. This position supports the CIN Mission by promoting collective and individual self-sufficiency of the Catawba people, enhancing the safety and well-being of our tribal community, and providing services in a culturally relevant and holistic manner. Major duties of this role include assisting with IOP and group support sessions, cultural inclusive alternative and art therapy. This position reports to the Director of Clinical Operations. This is a full-time position with the following regular hours of: Monday, Tuesday, Wednesday, Friday : 11:00 a.m. - 7:00 p.m. Saturday: 8:00 a.m. - 4:00 p.m. Essential Functions An individual in this role must be able to perform the following functions with or without reasonable accommodation: Assist with Wellbriety programs, including Outpatient Substance Misuse classes and Recovery management. Provide peer-based group support and mentorship by drawing on personal recovery experience to inspire hope and motivation in others. Educate and empower clients to develop healthy coping skills, access needed resources and make informed choices to achieve their recovery goals. Develop and lead daily group talking circles. Attend necessary training both online, in state, and out of state. Stay informed on best practices in the field and enroll in necessary classes to advance knowledge Provide crisis intervention for participants when necessary. Perform other related duties as assigned. Navigate the BH registration and intake process with participant, including but not limited to scheduling appointments, sending registration links, and tracking attendance Incorporate culturally inclusive activities in IOP and group settings Host peer led groups consistent with tribal needs. Examples include NA/AA/ Wellbriety/ CRAFT/ grief support, and citizen resource center. This position description is not an exhaustive listing of the expectations associated with the role and additional tasks may be assigned as needed by management. Changes to this document may only be made by a member of the Human Resources team. Catawba Indian Nation reserves the right to amend this job description. Catawba Indian Nation exercises INDIAN PREFERENCE: Native American Indian preference shall apply to this position pursuant to the Indian Self-Determination and Education Assistance Act (24 U.S.C. 450, et seq.), 25 CFR 271.44 and other relevant laws (title 25, U.S. code, Section 472 & 473). Qualifications Qualifications Experience: Demonstrated knowledge about substance use disorders (SUD) and the impact it has on the individual and family. Successful completion of an Intensive Outpatient Program (IOP) or related inpatient substance use treatment program/hospitalization Education: High school diploma or equivalent required within one year of employment. Associate's degree preferred. Licenses & Certifications: Ability to become a Certified Addiction Counselor and/or National Certified Peer Recovery Support Specialist within two years. Knowledge, Skills, and Abilities Effective communication and interpersonal skills. Excellent planning and organizational skills. Demonstrated ability to be calm, approachable, friendly in order to make participants feel safe. Demonstrated ability to maintain effective, professional, and courteous working relationships and demeanor with other employees and the public. Understanding of recovery principles, crisis response, intervention and harm reduction. Must maintain strict confidentiality in accordance with HIPAA and all applicable local, state, and federal regulations. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Flexibility to work evenings and weekends when necessary. Willingness and ability to attend and travel to trainings and continuing education as required. Travel includes state and out of state, including by air. Work Environment & Physical Demands Work is performed in a variety of settings including CN Health Authority, community centers and office environments. Occasional evening or weekend hours may be required to meet client needs. May be required to travel to off-site to community events and partner agency meetings. Reliable transportation required for travel to various community and health service sites. The employee must occasionally lift and/or move up to 10 pounds.

Office Support Associate Company: Doman Tucker Lumber Schedule: 9:00 AM - 7:00 PM Monday - Friday About Us Doman Tucker Lumber is a trusted supplier in the lumber and building materials industry. We pride ourselves on excellent customer service and a hardworking, team-oriented environment. Position Overview We are seeking a reliable and energetic Office Support Associate to join our team. This role is a mix of office duties and hands-on tasks, requiring someone who enjoys being active and working both indoors and outdoors. Key Responsibilities Greet and assist customers in person and by phone with professionalism and a friendly attitude Perform data entry and basic administrative tasks accurately Coordinate paperwork, orders, and inventory records Walk the yard and assist with outdoor tasks in all types of weather Support team members and maintain smooth day-to-day operations Handle multiple tasks while managing time effectively Qualifications Excellent attendance and punctuality Strong multitasking and time-management abilities Comfortable working outside year-round (rain, heat, cold, etc.) Ability to walk/stand for extended periods Basic computer and data-entry skills Good communication skills and a team-oriented mindset Previous experience in customer service, administrative work, or a similar environment is a plus Why Join Us Be part of a reputable, growing company Opportunity to work in a fast-paced, friendly atmosphere

Birth Tissue Recovery is seeking a focused and highly detail-oriented individual to join our team in Charlotte, N.C., as a FULL-TIME ROTATING WEEKENDS Coordinator Support Associate. This role is fast-paced, autonomous, demanding, and highly rewarding, requiring someone who thrives both independently and as part of a team. CSAs support the daily function of our lab and donation program and must be able to adapt quickly, take feedback constructively, and apply it immediately. CSAs oversee day-to-day lab management, including maintaining supply inventory, organizing the workspace, and ensuring that all routine laboratory checks are completed accurately and on schedule. They will also handle human tissue and perform tissue evaluations as part of regulated wet-lab procedures. CSAs must uphold sterility and cleanliness, and follow SOPs and WIs with precision, consistently meeting required timelines. Candidates must be able to work weekends and must also be able to spend two weeks in Winston-Salem, N.C., for hands-on training. Other requirements include: the ability to lift 30 pounds; ability to sit or stand for extended periods of time; and excellent communication skills (both written and verbal). We offer competitive pay and a robust benefits package that includes medical, dental, vision, life, short- and long-term disability, 401K, paid time off and paid holidays. This role also includes a weekend differential that starts after the employee moves into their weekend schedule. Job Responsibilities: Understand and comply with privacy rules and regulations. Perform tasks overseen and/or regulated by the AATB, FDA, and applicable state and federal agencies. Compliance with Company standard operating procedures, and training related to the identification of potential donors, obtaining informed consent and related documentation, performing tissue acquisition/collection procedures, and maintaining hospital relations necessary for performance of duties. Successfully complete a hospital orientation and credentialing process. Obtain blood specimens from hospital staff, document and maintain chain-of-custody. Obtain pertinent patient medical records. Perform hands-on aseptic placenta tissue acquisition procedures including, when applicable, being present in the operating room, interacting with OR staff, accepting freshly delivered placenta. Accurate, timely, and complete documentation of all activities. Label, package, and ship tissue and lab specimens. Excellent communication skills. Review records and forms for completion and accuracy. Record temperatures and maintain records. Maintain and clean laboratory equipment. Prepare temperature records. Provides support to PDC. Record keeping, facility maintenance, tissue storage, inventory, receipt and stocking of supplies, and other assigned duties. Skills/Requirements: Two years of clinical background experience (e.g., CST, RNs, CTBS) or equivalent tissue banking experience OR Associate degree preferred (in Life Sciences, Biology, or Nursing preferred). Successfully complete a background and reference check, drug screening, and be subject to periodic, unannounced re-testing. Must have working knowledge of medical terminology and good documentation practices. Must be able to perform aseptic tissue acquisition procedures. Must be able to stand for extended periods of time and lift 30 pounds. Strong interpersonal skills and exceptional bedside manner required. Ability to effectively communicate with a wide range of people, including patients and hospital staff. Must be able to work well under pressure without compromise to quality of work. Must have current valid Driver's License, auto insurance and reliable transportation.

Customer Care & Support Representative Veterinary or Healthcare Experience Preferred Job Type: Full-time About the Role: We are seeking a dedicated Customer Care & Support Representative to join our dynamic team. In this role, you will be the front-line support for both veterinary and consumer customers, handling inbound calls, emails, chats, and social media inquiries. Ideal candidates will bring prior experience working in the veterinary or healthcare industry and thrive in a fast-paced, service-oriented environment. Key Responsibilities: Respond to inbound calls, emails, chats, and social media messages professionally and efficiently Promote monthly specials and staff programs during veterinary clinic calls Upsell and promote new products as appropriate Process customer orders and returns accurately Set up new accounts in SAP, verifying appropriate credentials for veterinary or healthcare professionals Manage premium requests and track order fulfillment and backorders Maintain up-to-date product and program knowledge Escalate inquiries to the appropriate team or supervisor when necessary Address after-hours voicemail messages in a timely manner Support special programs (e.g., IAADP, Guide Dog Foundations, Vet Student Program) Cross-train within the department and contribute to team productivity Complete assigned projects by deadlines Collaborate effectively with other departments Preferred Experience: Veterinary, pet health, or healthcare company experience strongly preferred Familiarity with veterinary terminology or products is a plus Requirements: High School diploma or GED required Minimum 2 years of professional customer service experience, preferably in a call center environment Strong communication skills (verbal and written) Detail-oriented with excellent organizational and multitasking skills Proficiency in Microsoft Office Suite Experience with SAP and/or Imagic is a plus Must be dependable with regular attendance and the ability to work in a team setting

Global Strategic & Sustainable Investments (“GSSI”) is Bank of America's central equity investment platform and is responsible for deploying and managing capital in equity investments that align with the bank's strategic priorities and sustainability commitments. GSSI is comprised of over 30 investment professionals managing a global portfolio of 300+ investments (primarily direct stakes in companies and limited partner interests in private funds). The Business Support role offers a unique opportunity to provide operational support for all areas of the organization, while deepening knowledge on the investment portfolio and processes of making, managing and exiting investments. The role will handle routine deliverables and other diverse functions which requires a thorough knowledge of GSSI's functional operations. The ideal candidate would be highly organized, detail-oriented and be able to work in a fast-paced environment. The candidate should be comfortable working in a team setting as well as producing independent work product and completing assignments within deadlines. The Business Support Associate candidate will be based in Charlotte. Business Support Associate Job Responsibilities Supports communication, coordination and connectivity across the team Partners with leadership team on a full range of engagements, including process improvement and project initiatives, management reporting and executive presentations Develop and maintain process documentation, including control objectives to support various initiatives Create and produce accurate, efficient, well-controlled reporting to provide governance oversight and business support Maintain a robust, organized repository of key reference documents Hold others accountable for deadlines, being tenacious and results driven Assists with ad-hoc request such as data analysis, business continuity, communication and personnel processes Requirements / Qualifications: Minimum of 4 years of experience in business support Project Management experience in current or previous role Demonstrated ability to interact with senior and executive level leaders Ability to demonstrate structured thought process, strategic thinking and creativity A strong commitment to attention-to-detail, accuracy and quality control Proficiency with Microsoft Excel, PowerPoint and Word Knowledge of various bank reporting systems (ORCIT, POP) a plus Shift: 1st shift (United States of America) Hours Per Week: 40

WILL FILL FAST! GREAT OPPORTUNITY! HIRING URGENTLY! Do you want to be a part of a High Performance Industry and a High Performance Team? Then this is the job for YOU! We are the Largest distributor of Mopar parts in the Carolina's!! We are looking for someone to join our night shift support team. If you would like to pursue a career in a Dealership Parts Operation, this is a great place to start! Minimal experience required. Some basic computer and forklift operation would be helpful but not necessary. We will train the right candidate. Must have basic computer utilization skills. We will train to use our software. Must be able to operate a scan gun. Must be able to operate a forklift. We can train and obtain certification. Must be able to climb stairs and lift 50lbs. WE OFFER: Health, Dental, Medical 401K Paid Time Off Career progression opportunities No cost College Tuition program RESPONSIBILITIES: Process inbound parts orders from Chrysler Process outbound parts orders that arrive Operate a fork lift Other duties as assigned REQUIREMENTS: Ability to follow directions Ability to lift 50 pounds Ability to operate a fork lift or learn to operate a fork lift Valid driver's license SCHEDULE The schedule will be 12:00 am- 8:00 am Tuesday -Saturday About the Dealership Mills Auto Group understands rapid growth in the automotive space. Family-owned and operated for the past 13 years, we are proud to have grown from 1 store to 22. Most of our team of dedicated and motivated leaders have been with us since the beginning, most starting in entry-level roles themselves. We understand the importance of employee growth and promote from within often. In addition to career development, at Mills Auto Group, you are recognized for your accomplishments. We have quarterly and yearly employee appreciation events. We participate in Degrees at Work and fund our employees' college education! We encourage you to get involved with our community outside of the office as well - whether you choose to participate in the Boys and Girls Club, Wounded Warriors, or Support Future Leaders, there is always an opportunity for our employees to help our community. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Description & Requirements We are seeking a detail-oriented and experienced IT-Opex-Alloc-IC-FX Accounting Senior Associate with expertise in Workday Financials. This position will execute the IT-Operating Expenses-Allocations-IC-FX accounting functions within the National Office Internal Accounting team and will collaborate with and assist in the development of the IT-Operating Expenses-Allocations-IC-FX Accounting Associate. What You Will Do: * Understand, execute and analyze the accounting business processes for: * Information Systems/Technology/Prepaids * Insurance * Practice Development * Business Licenses * Professional Fees * Legal Entity Accounting * All Other Operating Related Expenses * Allocations * Acquisition/Merger Integration * FX Remeasurement * Intercompany / Inter-Region * Execute monthly close procedures for accounting business processes noted above and collaborate with Revenue - Cash - Facilities team on improvements and changes in the monthly close process. * Prepare reconciliations and specific analysis for accounting business processes noted above. * Assist in preparation of documentation to create standardized accounting procedures to enhance operational efficiency and consistency. * Assist in design and implementation of account reconciliation applications in coordination with the overall Finance goal of automating reconciliations and using modern day apps for sign off and validation. * Learn Forvis Mazars change management process and implement accordingly for practice structure changes, Workday dimension changes and merger/acquisition activity. * Using firm resources, internal training and external training, establish appropriate use of AI agents to assist with accounting business processes noted above. * Assist in preparation of budget information for certain accounting business processes on an annual basis in coordination with FP&A team and Managing Partners. * Learn and maintain superior working knowledge of Workday business processes for the areas noted above. * Configure, troubleshoot, and improve Workday accounting workflows and reporting tools. * Develop and generate Workday financial reports, dashboards, and analytics to support leadership decision-making. * Collaborate with Workday teams to test bi-annual release changes, new modules, and system enhancements. * Collaborate with multiple teams to support Workday functionality and optimize workflows for efficient financial operations. * Leverage the platform to streamline accounting processes and improve efficiency. * Recommend improvements to accounting operations, with a focus on automation. * Provide training to accounting staff on Workday functionality and best practices. * Foster a collaborative, client-focused culture within the accounting team while partnering with cross-functional teams to drive precision, agility, and informed business decisions. Minimum Qualifications: * Bachelor's Degree * 3+ years of relevant accounting experience with a strong understanding of Generally Accepted Accounting Principles (GAAP) * Proficient in Microsoft Excel Preferred Qualifications: * 5+ years of relevant accounting experience * Certified Public Accountant * Hands-on Workday Financials experience, including projects and revenue recognition #LI-CH1 New York City Pay Transparency Pursuant to the pay transparency laws of New York State and other local ordinances within the state including (but not limited to) New York City, the salary range displayed is for the New York markets. The salary for this role will be based on the experience, education, and skill set of the individual for the position. Total compensation and benefits consist of salary, group health plan benefits, 401(K), profit-sharing contributions, flexible time off, and parental leave. Forvis Mazars reserves the right to make changes to the salary range based on business needs. New York Salary Range: NY Minimum Salary (USD) $ 83,400 NY Maximum Salary (USD) $ 139,000

Job Description Alpha Theory is a leading fintech SaaS platform used by hedge funds and asset managers to systematize portfolio construction and improve investment outcomes. We help investment teams make better decisions with analytics, workflow tools, and an efficient, repeatable investment process. As we continue to grow, we're expanding our Client Experience organization with people who love solving complex problems, working collaboratively, and operating in a fast-paced, high-performance environment. Role Overview We are seeking a Client Support Specialist to join our Client Experience team. This role is designed for someone with strong technical aptitude, a positive attitude, and a desire to support sophisticated clients in a fintech SaaS setting. You will serve as the first line of support for hedge fund and asset management clients, responding to support tickets, performing SQL-based data investigations, updating client configurations, and producing documentation and best-practice content. You will regularly leverage AI-powered tools to investigate issues, generate insights, draft responses, and improve support efficiency. You'll work directly with engineering, product, and Client Experience Managers (CXMs) to ensure client requests are handled accurately, efficiently, and with exceptional service. This position is ideal for someone who loves problem-solving, enjoys learning about technology and investment workflows, and is excited about growing into a future Client Experience Manager role. What You'll Do Client Support Handle client environment configuration updates, including adjustments to settings, workflows, and basic platform setup needs. Serve as the primary responder to all client support tickets, ensuring timely, accurate, and professional communication. Assist with incoming client questions, general platform usage inquiries, and routine workflow support. Investigate reported issues by replicating steps, analyzing logs, reviewing data, and using SQL to diagnose discrepancies. Leverage AI-powered tools to accelerate issue investigation, generate insights from client data, and enhance the clarity and effectiveness of client communication. Apply prompt-engineering techniques to efficiently extract relevant information, troubleshoot issues, and draft high-quality responses and documentation. Escalate issues to engineering or product teams when needed, providing clear documentation and context. Track ticket progress and ensure clients receive timely updates and resolutions. Work daily with Client Experience Managers to relay trending issues, coordinate escalations, and support broader client relationship workflows. Documentation & Knowledge Content Develop and maintain help desk articles, product guides, and internal documentation. Write best-practice guides to help clients maximize value from the platform. Use AI tools to assist in drafting, refining, and maintaining client-facing and internal knowledge content. Contribute to product training materials and internal knowledge bases. Cross-Functional Collaboration Work closely with product and engineering teams to relay client feedback, report bugs, and provide insights into recurring issues. Partner with CXMs to ensure alignment on client health, escalations, and priorities. Advocate for client needs and help identify areas where product improvements can drive meaningful value. Requirements Required Qualifications Bachelor's degree (Finance, Economics, Math, MIS, Computer Science, or related fields preferred). Strong technical aptitude with the ability to learn complex software platforms quickly. Basic familiarity with SQL and data investigation workflows. Interest in and hands-on willingness to use AI-powered tools as part of daily client support operations. Comfort with prompt engineering concepts, including refining inputs to produce accurate, useful, and efficient outputs from AI tools. Excellent communication skills-clear, concise, and customer-focused. Strong problem-solving abilities and high attention to detail. Ability to manage multiple incoming requests and prioritize effectively. Positive, service-oriented mindset with a strong desire to help clients succeed. Ability to collaborate across teams and work effectively in a startup-like environment. Availability during standard business hours, with occasional flexibility if needed. Preferred / Nice-to-Have Experience in SaaS client support, customer service, or technical support. Understanding of financial markets or investment management (a plus, not required). Experience with data troubleshooting, APIs, scripting languages, or analytics tools. Prior exposure to AI tools in a professional or academic setting. Benefits Career Path This role is designed to grow into a Client Experience Manager, with increasing exposure to client onboarding, relationship management, and solution consulting. What We Offer Comprehensive healthcare (Medical, Vision & Dental) HSA Plan 401(k) Healthy Work/Life Balance Hybrid Work Environment (Remote/Office) Competitive PTO (Vacation, Sick, Bereavement, and Maternity/Paternity leave) Client Experience bonus pool tied to customer retention The chance to grow your career in a high-performance, fast-paced fintech environment

Department Supporting Employment Type Full Time Location Corporate Branch Workplace type Onsite Reporting To Alex Phifer 🧩 What You'll Own 🧠 Who Thrives in This Role 🌟 What WMH Offers About WMH 🚦 About WMH WMH is a 35+ year material handling leader with 11 locations across the Southeast and 250+ professionals powering sales, service, fleet, and aftermarket operations. 🔥 Why WMH? We're Built Different.🔥 Exclusive Linde Material Handling partnership Industry-leading automation & fleet tech Leadership development at every level Top-tier pay + long-term stability Culture built on innovation, accountability & growth 🚀 Ready to Launch Your Career? This isn't a parking spot. This is a launchpad. If you're ready to: ✅ Stop watching growth ✅ Start building it ✅ And shape the future of aftermarket operations… Your future moves fast. Make sure it's moving forward. Don't watch from the sidelines- 👉 Apply Today: wmhsolutions.pinpointhq.com At WMH, we don't just offer jobs-we create unstoppable careers. Equal Employment OpportunityAt WMH, we believe diversity drives innovation and opportunity fuels excellence. Every applicant and employee deserves a workplace where they're respected, supported, and valued. We provide equal employment opportunities to all - regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We maintain a workplace free from discrimination, harassment, and retaliation so every person can thrive. Accessibility If you need an accommodation during the hiring process, we're here to help. Please reach out and we'll gladly support you. Your Career Has a Future Here We don't just offer jobs - we build careers grounded in growth, integrity, innovation, and real opportunity. Your talent belongs in a place where it's recognized and developed. 🔗 Explore Opportunities: ***********************************

The Production Technician is a position that is responsible for technical and general labor in and around the manufacturing plant and warehouse. The weekly work hours are generally 40+ hours per week. Work hours can be variable and usually involve working nights and weekends. Holiday work is required. The individual must have the ability to lift 70 pounds safely, be capable of standing, bending, and lifting for up to 12 hours per day, see (near acuity and far acuity) climb stairs often, and manage multiple tasks simultaneously with or without reasonable accommodations. The environment is loud, gets hot during the summer and cold during the winter, and can have strong smells. Responsibilities include rotating between multiple positions. You will be in each position for a full day before rotating to the next position. How often you do each position in the rotation will depend on business need, personal interest, and capability. Positions include operating box folding equipment, maintaining general housekeeping, hand packing bags of chips into boxes, sorting and stacking boxes, sanitizing packaging equipment or facilities, and other duties as assigned. This is an opportunity to work as an area owner, so you will be expected to own your tasks for the day and make decision to drive the business forward. You will also have line specialists, trainers, and managers who will support you. There are many promotional opportunities within the 800+ person site for Production Technicians who perform well and have good attendance, including over 60 types of higher paying full time positions like Processing Sanitor, Hostler/Fueler, Packaging Machine Operator, Maintenance Mechanic, Trainer, or Supervisor to name a few. It's a physical job! If you have never worked in a warehouse or manufacturing environment before, you should understand that you will be on your feet the entirety of your shift. General Utility Techs are expected to stay on the line until relieved for break. We're seeking individuals who are flexible, committed, and safety-focused. Here are the minimum qualifications of this job: * You are 18 years of age or older * You will be required to work on weekends, holidays as well as off shift * You can stand and walk for extended periods of time with or without a reasonable accommodation * You can climb, bend, reach, stoop, kneel, and stretch for extended periods with or without a reasonable accommodation * You can repeatedly lift, carry, push, pull, and handle products with or without a reasonable accommodation As a full-time team member, you will be eligible to receive full company benefits. You can learn more about our benefits on our career site, but here are some of the benefits we offer: * 401(k) contribution * Health, dental and vision insurance * Financial support to help obtain a degree * Company discounts and perks Our application takes 20-25 minutes to finish on any device. Our mission is to get you in for an interview instead of jumping through hoops. Just keep an eye on your e-mail, and we will take care of the rest. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901 - 4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance. If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & View the PepsiCo EEO Policy

Service Support Specialist - Industrial Equipment BH Job ID: 3490 SF Job Req ID: 16282 Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job Title: Service Support Specialist - Industrial Equipment Location: Davidson, NC About Us: Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future. Job Overview: The Technical Support Engineer is responsible for providing post sales technical support on air product lines for the authorized local service providers. Reporting to the regional Technical Support manager of a designated product range, this position is responsible for providing support for service network, supporting Technical Training as a subject matter expert and leveraging technology, to maximize customer satisfaction, loyalty and retention to assure company business goals are achieved. This role collaborates with other regional Technical Support teams and enables capability between regions. Responsibilities: * Acquire subject matter expertise in assigned air products and maintain expertise. * Represent Training and Technical Support on new product development teams. * Demonstrated ability to address conflict or opposing opinions and maintain a professional and cooperative temperament with internal and external customers. * Provide technical support for the field support organizations (IRCC's and Distribution) and directly to customers as required via phone, emails and customer site visits. * Support contact management capability for interaction with channel field technicians in support of resolving complex product and system issues impacting our customers. * Provide problem solving in a technical support role. * Load repetitive quality / reliability issues into QRMSa. * Compile technical bulletins fault trees and troubleshooting guides to ensure field personnel have access to latest updates / reference data. This includes contributing to the Knowledge Base to improve field connectivity and effective troubleshooting, through all mode of multimedia. * Communicate with peers, Engineers, Operations and Management to understand product specifications and root causes of issues. * Mentor Product Support team members by enhancing the professional and technical skills. * Support the development and implementation of "state-of-the -art" practices and technology and solutions to achieve operational excellence and customer support 24/7. * Engaged in New Product Development activities such as design and reliability, field trial testing/feedback, field upgrades training / technical support capability of new technology. * Participates in the activities of global expertise network leaders to drive TechDirect knowledge management execution; improve technician effectiveness with faster access to solutions and knowledge base. * Global Multi-media technical solution authoring and deployment. * Occasional delivery of air product technical training to customer centers, distributors, and customers. * Perform setup/teardown/storage, troubleshooting, and maintenance of classroom equipment. * Scope & Dimensions: Fiscally responsible for equipment valued around $50,000 + USD. 70% Phone, 20% Reliability / Projects, 10% Training (Phone Calls 5-20 per day). Requirements: * High School Diploma or G.E.D. * 5+ years of experience working with and troubleshooting industrial equipment. Preferences: * EPA 608 certification. * Experience with B2B or channel distribution. * Experience working with refrigerated dryers and/or desiccant dryers. Core Competencies: * Strong communication skills: written, presentation, verbal. * Customer focused. * Self-motivated, high initiative, self-directed. * Experience effectively acting on own initiative with minimal supervision. Travel & Work Arrangements/Requirements: Onsite What We Offer: At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit *************

Direct Support Professionals - Make a difference in the lives of the people you serve! We are seeking energetic, outgoing employees to help advance the potential of our individuals with intellectual/developmental disabilities. Flexible schedules are available. Sign on bonus (for qualified full time positions only) Longevity Bonuses based on years of service. Paid Time Off, Medical & Dental Benefits after 90 days, Retirement Plan with company matching, Employer paid Life Insurance, Short & Long Term disability benefits. Position Overview: The primary duty is to assist persons served in order to maximize their individual life goals. We strive to support our individuals to build natural supports and relationships within their communities. Direct Support Professional positions are responsible for ensuring the health, safety, and well-being of individuals served in either a Day Activity Program, Group Home or Community Environment. Essential Duties and Responsibilities: Assists individuals with the opportunity to interact and become a part of their community. Develops an extensive knowledge of the Person Centered Plan (PCP) for each individual in order to achieve their specific goals and wishes. Provides adaptive skills training. This may include but not be limited to: providing personal care, daily living assistance, social skills, community supports, or budgeting/financial programs. Provides meaningful activities based on individual preferences and program goals. May provide transportation in either a company vehicle, or in some cases, a personal vehicle. Will participate in activities such as: meal preparation, housekeeping, laundry, interaction with individuals, assists with bathing and/or toileting. May be required to document and administer medications. Will participate in all company required training sessions and staff meetings Above all, will advocate for, and support the rights of the individuals we care for. Adheres to all regulatory standards. Will report any areas of concern to their supervisor promptly. Should be able to perform with ease: bending, stooping, and kneeling while lifting a minimum of 50 pounds independently. Ability to ascend and descend steps, stairs, van steps, ladders and step stools. Must be comfortable being in close physical contact with individuals served. Should be willing to assist others in a time of need or crisis. Shall be willing and able to use various and creative means of communication. Must be flexible and display a willingness to adapt to ever-changing environments due to the individual needs of the persons in our care. Must be able to respond to emergencies, collaborate, and work as part of a team. Moves from one job priority to another as required by internal and external demands What You'll Bring: High School Diploma or GED required. Must be legally eligible to work in the United States. Must be at least 18 years of age. Preferred for potential employees to have a valid North Carolina driver's license and possess a safe driving record as deemed acceptable by the company. A valid NC ID may be substituted for a driver's license as a form of identification. Must be able to pass pre-employment drug screen & background check. Ability to read, write, follow instructions, read directions, and perform basic math. Should exhibit characteristics such as patience, kindness, and an eagerness to help. Ensures and supports cultural competency in conducting responsibilities that is reflective of the community and individuals served in regard to: culture, age, gender, sexual orientation, spiritual beliefs, socioeconomic status, and language. Adheres to ComServ's mission, vision and philosophy.

Candidate will work as part of a team to respond to IT support requests from students, faculty and staff that have been elevated from the Helpdesk. This position reports to the Chief Information Officer Physical Demands Capable of lifting up to 50 lbs. on a regular basis. Capable of ascending and descending ladders. Mostly inside, but travel required between buildings on and off campus. Some work conducted in a datacenter environment. Required Qualifications Enrolled in or have obtained associate degree in a computer-related field. Previous employment experience.

Reporting to the Director of Operations & Technology and consistent with the mission of Girls on the Run International, the Systems Support Specialist is responsible for training councils how to use technology systems, performing technical troubleshooting, and providing administrative support for the learning management system, RacePlanner, web sites, NetSuite, and the Intranet. This position is also responsible for new computer set up and determining the IT needs of HQ and subsidiary council employees. PRINCIPLE RESPONSIBILITIES: This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. TECHNICAL SUPPORT: · Serve as the LMS Administrator for GOTR Learning Academy and subject matter expert for RacePlanner · Serve as primary contact for council web site CMS questions and NetSuite (non-accounting related) questions · Manage Intranet content and provide support to HQ users · Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware via phone, email, and screen sharing sessions · Collaborate with product development teams, participate in product testing, and provide feedback when necessary · Create and maintain the LMS governance document as new features are released · Contribute content to the tech support knowledge base · Act as moderator for Connect Learning Communities (LMS) and Podio group (RacePlanner) TRAINING: The following items relate to all software supported by the Systems Support Specialist · Stay informed about newest product releases, make recommendations about which releases are beneficial to the organization · Develop and deliver training for new product features · Recommend timeline for implementation of new product features · Schedule regular communications with councils featuring ways to use new and existing software tools · Deliver software new user and refresher trainings · Write/update training manuals and user guides · Identify super users from the field and leverage them to test new features, train other users LMS ADMINISTRATION · Upload and test learning content and other curricular materials to the LMS · Set up new learning events in the LMS and maintain training event listing · Maintain learning course catalog and training resources housed within the LMS · Manage user access to the system including the API between RacePlanner and Cornerstone, bulk user uploads/deactivations, and password resets · Work with VP of Programming and Director of Professional Development to create curriculum tracks and assign training · Work with VP of Quality & Evaluation to collect and analyze data to assess training completion rates and other pertinent training metrics for councils and GOTRI as needed · Manage regular internal LMS reporting for GOTRI staff ADMINISTRATIVE SUPPORT: · Identify business and technical needs of employees and make recommendations about software requirements · Order computers, peripheral equipment, and software · Coordinate set up of computers with IT Vendor · Manage phone system for HQ including connecting the patch panels and programming extensions · Prepare work spaces for new user IT needs GENERAL RESPONSIBILITIES: · Serve as a Girls on the Run role model, exhibiting GOTR core values and working to help achieve the GOTR mission · Develop positive relationships with council directors, volunteers, board members, community members and staff. · Any other duties deemed necessary by the Director of Operations & Technology Qualifications REQUIRED SKILLS: · Graduation from a two-year technical college with a major in computer science, information technology or related area and one year in the information technology field related to the position's role One year of IT customer service experience for a variety of computer systems Experience updating and supporting websites using website content management systems Excellent written and verbal communication skills required Ability to learn new software quickly Ability to work with users of all skill levels Enjoys problem solving Experience using Microsoft Office products Ability to develop and deliver technical training in a virtual environment PREFERRED SKILLS: · Familiarity with Cornerstone on Demand or another Learning Management System Knowledge of HTML code Experience with Camtasia or Movavi video software Experience with VOIP and analog phone systems Experience wiring patch panels Additional Information Hours of support are Monday through Friday from 8:30 am to 5: 30 pm with the ability to work longer hours during peak demand times. This position is located in the GOTRI office in Charlotte, NC.