Support associate jobs in Watsonville, CA - 383 jobs

Pay Range: $26.00 - $28.00 per hour Bonus: $150 Sign-On Bonus & $150 Retention Bonus Insight Global is seeking to hire a Support Coordinator to support one of our clients. This role works directly with youth and caregivers in home and community settings to implement individualized plans of care. This position provides behavioral and emotional interventions, models positive strategies for caregivers, and supports youth participation in age-appropriate activities. Responsibilities include: Direct Support & Intervention Meet with youth and caregivers per program and plan requirements. Implement interventions as outlined in individualized service plans. Transfer skills and model interventions for caregivers and family members. Conduct therapeutic sessions with youth and caregivers when indicated. Support youth participation in age-appropriate and therapeutic activities. Provide transportation for youth to appointments and service-related activities as approved. Collaboration & Communication Participate in Child and Family Team (CFT) meetings and other case consultations. Communicate regularly with supervisors and team members regarding youth progress and needs. Report incidents and program concerns promptly to Supervisor. Maintain professional and supportive relationships with youth, families, and community partners. Documentation & Compliance Complete timely and accurate contact notes that meet program and funder standards. Maintain productivity and documentation requirements. Adhere to confidentiality and HIPAA standards at all times. Complete administrative paperwork such as time sheets, mileage logs, schedules, and expense reports accurately and on time. Professionalism & Agency Representation Attend required meetings, supervision, and training sessions. Demonstrate sensitivity to cultural differences and family dynamics. Ensure youth safety and support trauma-informed care practices in all settings. Must Haves: Bachelor's degree in a related field Two (2) years of full-time equivalent experience in a behavioral health-related field. Ability to work evenings and weekends as needed. Complies with all federal, state, and county regulations, including periodic background and sanction checks. Strong knowledge of crisis assessment, trauma-informed care, and safety planning. Meets all state-required employment conditions, including: DOJ fingerprint and Child Abuse Index clearance TB/Health physical Valid CA Driver's License, acceptable driving record, and proof of insurance Plusses: Previous work in residential, STRTP (short term residential therapeutic program) , or community-based youth programs. Training in trauma-informed care, behavioral interventions, or family engagement strategies. Experience providing direct support or counseling to children and adolescents. Support Counselor Support Coordinator Team B - Swing #1 - Non-exempt, Wed-Sat, 2:30 PM - 11:30 PM Support Coordinator Team B - NOC #1 - Non-exempt, Wed-Sat, 10:30 PM - 7:30 AM Support Coordinator Team B - NOC #2 - Non-exempt, Wed-Sat, 10:30 PM - 7:30 AM

The L2 Support Operations Specialist is responsible for managing the support ticket queue by reviewing an inquiry and dispatching it to the right person to handle. This person handles inquiries/incidents for GCA and CABES services except technical support cases that should be handled by the Engineering team. This role serves as the central coordination point between L1, L2 (IBM), L3 (Drivemode & HM), and product manager team, design team, legal team, QA team, ensuring that tickets are properly triaged, routed, resolved, and escalated according to severity and operational rules. The L2 Support Operations Specialist handles: Queue monitoring for inquiries and dispatch a ticket to the appropriate person Queue monitor time: 10:00 am to 14:30 pm on weekdays in PT 14:20-14:40pm Daily sync with a queue manager in JST Handles mainly non-technical requests (Severity 1-4) to improve the products, designs, localizations, legal, regulations related If needed, assign a ticket to an appropriate person or a lead in that team Communicate with a customer proactively to get details to help proceed a request (via JIRA, Slack, Call) Analyze the data and Improve operational processes and operations Work with Service Manager to keep the queues healthy and improve processes Ideally but not mandatory: Investigate, triage and debug the issues (with certain technical skills) Severity 1 incidents & technical inquiries are escalated to one of three on-call engineers to be a triage according to the defined escalation process. Required Skillsets Experience in ITSM / Incident & Problem Management for +3 years Hands-on experience with Jira or other Support management tools (ticket workflows, priorities, escalation) Ability to distinguish and handle technical vs. non-technical issues Familiarity with mobile applications, connected services, or automotive software Strong triage, prioritization, and coordination skills Clear written and verbal communication skills English required Japanese preferred Ability to work calmly in a fast-paced, operational environment Strong documentation and detail-oriented High flexibility and a patient and capable of investigating an issue Preferred skillsets Capable of reading codes (Kotlin Multi Platform, Swift, GraphQL, basic server languages) for debugging Key Responsibilities 1. Queue Management & Triage Monitor incoming Jira tickets across GCA and CABES on a daily basis for Non Technical inquiries Shift schedule: 10:00 am - 14:30 pm on weekdays in PT except Drivemode's holidays Non Technical inquiries: Read the manual, feature requests, feedback to improve products, designs, legal related, local requirements, regulation, quality assurance related Perform initial triage to confirm: Severity level Technical vs. non-technical classification Correct product and ownership Ensure tickets include sufficient context (impact, urgency, background) Adjust severity when necessary and return tickets to L1/L2 with explanation if misclassified 2. Handling & Resolution Own and resolve assigned non-technical tickets (Sev 1-4) end-to-end Apply known fixes, workarounds, and build KBs 3. Dispatch & Routing Route tickets to the appropriate teams (L3, 3rd party, PM, Design, QA, Vehicle, Legal) Ask Product Manager to reach out to HM vehicle team when product ownership is unclear Support cross-product and cross-region ticket coordination 4. Escalation & SLO Management Monitor acknowledgment and response times against defined SLOs Escalate tickets via Jira and Slack when SLOs are breached and notify relevant stakeholders listed in Escalation process Support escalation flow for: Sev 1-3 → Manager / Sr. Manager Sev 4 → Queue review and prioritization Provide clear and concise context when escalating tickets 5. Communication & Coordination Act as a communication bridge between L1/L2, L3, Service Manager, Eng managers and HM Provide timely updates in Jira to ensure transparency Use Slack for operational communication when coordination is required Support smooth handover during daily and weekly on-call transitions 6. Documentation & Continuous Improvement Maintain accurate ticket history, investigation notes, and resolutions Identify recurring issues and propose improvements to SOPs, FAQs, or KBs Provide operational insights to the Service Manager for reporting and analysis Support process improvements related to ticket flow, triage, and escalation

UNorth, established in 1999, is a global leader of innovative consumer products and services. Our products range across many industries including Electronics, Aviation, Fashion, Toys, Pet Supplies, and Information Technology. The underlying principle of all operations is the same: be the most innovative, provide an exceptional customer service, and earn results by working hard. UNorth offers a fun, highly-intelligent, flexible, and informal working atmosphere. We'll challenge you, involve you, and celebrate your contributions. Build your future by joining a winning team that wants you to succeed. There is a wide range of pay, health, and benefit programs available that include wellness benefits, retirement benefits, paid time off, career development, and more. UNorth Brands you will be working on specifically are: Consumer Electronics ************ Aviation Headset for Pilots *************** Job Title: Technical Customer Support / Helpdesk - Level 1 Job Description: We are looking for a bright, sharp, and organized internet savvy individual to join our team in Sunnyvale, CA for Level 1 or Level 2 technical support Position. Type: Full-time General Working Days: Monday-Friday (May include occasional work or tasks off-hours or weekends) General Working Hours: Minimum of 40 hours per week. Irregular hours as needed. Availability: Immediate Opening RESPONSIBILITIES Able to quickly understand and efficiently resolve customers' concerns Able to provide superb customer care to all customers Able to find technical answers and solutions online Excellent Problem Solving Skills Comfortable communicating over the phone, email, online, and live chat Able to troubleshoot basic IT related issues such as connecting computers, internet connections, etc Qualifications Exceptionally Sharp, Punctual, Detailed-Oriented, and Organized Excellent Writing Skills. Be Technical and up to date on Technology General Computer Skills (Windows troubleshooting, Excel, Outlook Email, Internet, Website, etc) Understand basic HTML Must be active on Facebook, Twitter, Instagram, YouTube Ability to multi-task and prioritize in a fast-paced environment Excellent troubleshooting and repair skills Be able to work independently or as a team. Motivated with good interpersonal skills. Good research skills Legal to Work in the United States and be able to pass background check and screening RESPONSIBILITIES (Include but not limited to): Able to quickly understand and efficiently resolve customers' concerns Able to provide superb customer care to all customers Able to find technical answers and solutions online Excellent Problem Solving Skills Comfortable communicating over the phone, email, online, and live chat Able to troubleshoot basic IT related issues such as connecting computers, internet connections, etc ____________________________________________________________ You should know (without research) top 5 technology product of this year. You should know (without research) what is the name of the next generation Apple and Samsung Mobile Product Consider yourself a sharp and internet savvy person Consider yourself technical Consider yourself a detailed-oriented person Consider yourself proper candidate with ability to achieve "Professional Communication" and "Customer Satisfaction" Additional Information General Rate for this position is: $9 - $17 / Hour Please Indicate your availability This is an on-site position. Please do not apply if you are looking for remote work.

What this Job Entails: The Service Desk Specialist II will support one of Astreya's key clients. The role will be responsible to troubleshoot and fix desktop/ computer hardware and software issues while striving to deliver excellent customer service to the end-user. You need to be an eager learner and put the learning to practice in-line with company and client policies and procedures. Scope: Applies company policies and procedures to resolve a variety of issues Works on problems of moderate scope Receives general instructions on routine work and detailed instructions on new projects Your Roles and Responsibilities: Follow standard operating, ticketing procedures and work instructions to image, update and resolve computer and software application issues for new and existing employees. Maintain equipment inventory, including processing RMAs and ordering new equipment. Maintain physical presence at designated service locations and time for employees to pick up the user's computer, or deliver to the end-user. Participates in monitoring, updating and maintaining tickets in a defined ticketing system. Responds to tickets, contacts users and plans workload. Update, track and escalate the ticket to appropriate levels/group for resolution as required. Sign off on closed tickets with the user to include follow up specifically to the end user. Provide routine software and hardware troubleshooting support to employees to resolve common IT problems. Engage in support of access to corporate network/wireless and applications both on the network as well as over VPN. Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills: Bachelor's degree (B.S/B.A) from four-college or university and 2 to 5 years' related experience and/or training; or equivalent combination of education and experience Builds productive internal and external working relationships Exercises judgment within defined procedures and practices to determine appropriate action Ability to work independently with minimal supervision Excellent coordination skills and a team player Ability to identify issues and escalate as needed Excellent written and oral communication skills Strong interpersonal and customer service skills Knowledgeable about hardware, software, and network troubleshooting Understanding of software application use and installation Ability to resolve technical issues under pressure Preferred Qualifications: Physical Demand & Work Environment: Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers Salary Range $27.24 - $45.40 USD (Hourly) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through UHC Nationwide Vision provided by UHC Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program provided by Goomi Group Employee Assistance Program Wellness Days 401k Plan Basic and Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law

The ITES Tier 2 POM Specialist provides Mobile Device Management (MDM), Client Configuration Management, End User Support for the Defense Language Institute Foreign Language Center (DLIFLC) Academic Network Labor Contract to administer, maintain, secure, and accredit the DLIFLC Academic Network which provides the IT environment for 100% of the DLIFLC teaching and instructing for all students, staff, faculty, and guests in a learning environment at the unclassified level. Responsibilities The duties include planning, installation, maintenance during or after-work hours, troubleshooting, and managing all RSS servers and applications. Qualifications Required: BA/BS from an accredited college or university with a minimum of 5+ years experience or substitute with AA/AS with 7+ years experience, with any one of the following IAT Level II (CySA+, Security+, CND, or SSCP) Certification and CE/OS Certification. Specialized experience requirements include 1 year and knowledge of mac OS, Windows, and iOS. Secret Clearance Salary Range: $90,000 - $97,000 The above salary range represents a general guideline. Integral Federal considers a number of factors when determining base salary offers, such as the scope and responsibilities of the position and the candidate's experience, education, skills, and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and/or discretionary bonuses in addition to base pay. Company Overview Integral partners with federal defense, intelligence, and civilian leaders to tackle their most important challenges and deliver positive outcomes. Since our founding in 1998, we have helped clients leverage existing and emerging technologies to transform their enterprises, empower growth, drive innovation, and build sustainable success. The forward-leaning solutions we deliver are tailored to each mission with a focus on keeping our nation safe and secure. Integral is headquartered in McLean, VA and serves clients throughout the country. We offer a comprehensive total rewards package including paid parental leave and immediate vesting in our 401(k). Give us a try and become part of a curated group of professionals at Integral Federal! Our package also includes: · Medical, Dental & Vision Insurance · Flexible Spending Accounts · Short-Term and Long-Term Disability Insurance · Life Insurance · Paid Time Off & Holidays · Earned Bonuses & Awards · Professional Training Reimbursement · Paid Parking · Employee Assistance Program Equal Opportunity Employer/Protected Veteran/Disability

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Service Support Associate (Shipping) Compensation and Benefits: The salary range for this position is $55k - $65k. In addition to a competitive market-based salary, Sciton provides an opportunity to participate in equity/stock incentive programs, a profit-sharing bonus, and a comprehensive benefits package, including 401K with matching. About the team: The Service Support Associate at Sciton is a part of the Service business unit. You will achieve success in this role by employing a strong combination of exceptional customer service, team collaboration, and dedication. In this role, you will: Provide service operations support related to manufacturing and distribution of medical laser equipment to domestic and international customers. Assembly of internal and external customer orders and prepares goods for shipment. Open calls/Sales orders within Scitons ERP system to track movement of parts and field service activity. Receipt of parts and closing calls to initiate billing upon completion of field service activities. Work with management to resolve issues that may surface during the call closing process. Update Material Order Spreadsheet during and after call processing. Review and update customer installed base, as required. Respond to internal and external customer requests as needed. Update Sciton Store upon request. Weekly Inventory Assist with scanning and maintaining electronic device history records (eDHRs) and other corporate documentation as assigned by management. Essential Requirements: Minimum: Associate Degree. 1-2 years of work experience, preferable within manufacturing operations. Computer skills in Microsoft Office, especially Excel and Word. Enterprise solution software familiarity is a plus. Rely on instructions and pre-established guidelines to perform the functions of the job. Self-motivated, results-oriented, highly organized, creative, enthusiastic, and capable of staying under control with pressure from multiple ongoing projects. Flexible, with the ability to multi-task. Excellent oral and written communication skills. Ability to work independently as well as in a team environment FULL-TIME/PART-TIME Full-Time POSITION Service Support Associate (Shipping) LOCATION Palo Alto (HQ) ABOUT THE ORGANIZATION SCITON is an industry leader and manufacturer of medical aesthetic lasers and light source technologies. With a vision to improve people's lives, our top-tier devices are built to order with integrity by pioneering, customer-focused, and results-driven individuals. At the heart of it, innovation is a fundamental cornerstone of our culture. We strongly believe that new ideas can come from anyone, anywhere, at any time and embrace an open-door culture that welcomes and fosters individuals who are creative, driven, passionate, and willing to take the lead with us. Join us for an opportunity to grow and make an impact. Life at Sciton: At Sciton, people matter. We are more than a company; we are a family, which is why we give all our employees: The support, recognition, and room to grow their careers within Sciton. Empowerment to develop their creative genius and encouragement to be lifelong learners. Incentives for creativity and innovation across the organization.

OnTrac is hiring a Route Optimization Support Specialist! Are you looking for a chance to work for a growing company where you can learn and make a difference? If you like helping others, have a strong sense of empathy, enjoy a fast-paced environment, have the gift of problem solving, then consider joining our amazing team! About Us: Founded in 1986, OnTrac is now a super-regional provider of distribution services for premier e-commerce and product supply businesses that desire reduced transit times, greater flexibility, and the elimination of excess costs within their supply chain. With over 60 offices across 36 states, OnTrac's growth is phenomenal and ongoing! Location: San Jose, CA Pay: $20-$25/hr Shift: Sunday - Wednesday & Wednesday - Saturday 10 hour shifts morning, mid and evening available, subject to change based on company needs. How you will be rewarded as a Route Optimization Support Specialist: Medical, Dental, and Vision Insurance Industry leading individual and group benefits Paid Time Off including Holiday pay 401(k) with company match Safe and clean work environment Minimum Requirements for this Position: Minimum of two (2) years administrative or clerical experience, Fleet experience preferred. High School Diploma is required. What you will do as a Route Optimization Support Specialist: Dispatch drivers, track on road metrics with consistent and effective follow-up with facility personnel including 3rd party providers, direct shipper contact, and internal KPI management. The daily administration of Routing/mapping creation and optimization for dedicated pick up routes in select markets. Pick up manifest creation and communication to RSP business partners and facility operators for daily on road execution. Field telephone calls, file, and data entry. What you need to be successful as a Route Optimization Support Specialist: Excellent oral and written communication skills. Ability to effectively present information and respond to questions. Ability to communicate and interface with many vendors, and corporate employees. Ability to read and apply common sense understanding to carry out instructions furnished in written or oral form. Ability to deal with high levels of ambiguity and see through with data based decisions. Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals. Ability to apply strict confidentiality rules to daily workload. Ability to problem solve. Provide excellent Customer Service to Internal and External Customers. Proficiency in Windows applications: Word, Excel, and Outlook. If you are excited to be part of our team and contribute to our talent acquisition efforts, we invite you to apply! OnTrac is proud to be an Equal Opportunity Employer OnTrac is an equal opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace. Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, "OnTrac" or the "Company") is an equal opportunity employer.

Reporting to the Director of Resources and Operations, and receiving direct supervision and work lead assignments from the Analysts of Film and Theatre and Humanities and Linguistics and Language Development (LLD) Departments, the Department Support Coordinator provides administrative support to the College of Humanities and Arts Departments. Key Responsibilities * Acts as a front-line receptionist, answering phones, responding to inquiries (in-person and email), running errands across campus, distributing mail, and making photocopies * Assists with department events and meetings (graduation, orientations, retirements, speaker series, etc.) including reserving facilities, creating flyers, posting/distributing flyers, coordinating catering, setting up for events, managing RSVPs, and assisting with the event general needs before, during, and after the event (set-up, maintenance, and cleanup) * Maintain office equipment (copier, paper cutter, shred bin, laminator, etc.) including filling with paper, calling for service, unjamming, and setting up copier codes * Assist with training of office student assistants and tracking hours worked * Creates eFaculty cases, verifies completion of submission, and moves cases * Updates social media including website, Instagram, Twitter, Facebook, and any other social media platform that is used by the department * Assist with the processing of student forms * Creates faculty notification of schedules * Attends room swap meetings Knowledge, Skills & Abilities * Ability to communicate with constituents in a professional and respectful manner * Ability to perform accurately with frequent interruptions * Knowledge of professional general business office procedures, equipment, and practices * Good business acumen * Ability to troubleshoot and solve most office and customer-related problems * Ability to work with the general public, faculty, staff, and students in a competent, diplomatic, and open communication style. * Knowledge of English grammar, spelling, and punctuation * Ability to learn and apply policies and procedures from both verbal and written sources * Excellent verbal and written communication skills * Excellent customer service skills * Experience to be fully functional in all technical aspects of work assignments * Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures * Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature * Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections * Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages Required Qualifications * Completion of a high school program, technical/vocational program, or their equivalents * Two (2) years of related office work experience or a combination of education and experience which demonstrates the ability to perform the essential functions of the position Preferred Qualifications * Bachelor's degree or equivalent experience * Three (3) years clerical experience in an office setting maintaining files, answering phones, and providing customer service * Experience with Student Administration, Microsoft Office, web development/maintenance, and Google Suite Compensation Classification: Administrative Support Coordinator I Anticipated Hiring Range: $4,558/month - $4,742/month (Step 7 - Step 9) CSU Salary Range: $4,047/month - $5,896/month (Step 1 - Step 20) San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: * Resume * Letter of Interest All applicants must apply within the specified application period: December 16, 2025 through January 5, 2026. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel ************* ************ CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ****************************************************** and questions may be sent to *************. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at **************************************************************** The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at ************ or by email at ************************. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ******************************************************************* The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at ************ or by email at **********************. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Advertised: Dec 16 2025 Pacific Standard Time Applications close:

As a Virtual Destination Support Specialist, you'll guide travelers through destination-specific information, documentation needs, itinerary updates, and general trip questions. Your goal is to help them feel prepared and confident. At Destiny Travel Agency USA, we deliver reliable, easy-to-understand guidance for every traveler. Key Responsibilities • Provide destination insights and travel requirement information. • Assist with itinerary questions and modifications. • Communicate consistently with clients throughout the planning process. • Verify details and follow up before and after travel. • Resolve issues with patience and professionalism. Benefits • Remote flexibility. • Travel industry tools, perks, and training. • Collaborative and uplifting team culture. • Opportunities to grow professionally. What We're Looking For • Excellent explanation and communication skills. • Customer service experience is a plus. • Well-organized and dependable. • Quick learner with digital systems. • Interest in travel and helping clients.

Under general supervision, the Information Technology Associate is the primary point of contact for technology support at the California School for the Deaf in Fremont but may be required to assist other State Special Schools and Services sites as necessary. This position is responsible for but not limited to responding to service requests, maintaining detailed records in the help desk system and supporting a wide variety of classroom and office technology including desktops, laptops, mobile devices, printers, projectors and interactive boards. Responsibilities include setting up, configuring and troubleshooting equipment as well as keeping technology running smoothly and efficiently. You will find additional information about the job in the Duty Statement. Working Conditions This position involves prolonged periods of sitting at a computer and the use of standard office equipment, including keyboards, mice, monitors, printers, and copiers, in a climate-controlled office environment. The incumbent may be required to lift or move equipment weighing up to 60 pounds, with or without reasonable accommodation. It also requires kneeling, climbing ladders, and frequently traversing the facility and surrounding areas throughout the workday. The occasional after-hours or weekend work may be necessary to support maintenance or repair activities. Some travel may also be required. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * INFORMATION TECHNOLOGY ASSOCIATE Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-504276 Position #(s): ************-002 Working Title: Information Technology (IT) Associate Classification: INFORMATION TECHNOLOGY ASSOCIATE $4,935.00 - $6,614.00 A Plus a monthly Recruitment and Retention differential of 10% of the base pay. $5,424.00 - $7,270.00 B Plus a monthly Recruitment and Retention differential of 10% of the base pay. $5,930.00 - $7,947.00 C Plus a monthly Recruitment and Retention differential of 10% of the base pay. $6,521.00 - $8,740.00 D Plus a monthly Recruitment and Retention differential of 10% of the base pay. New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Alameda County Telework: In Office Job Type: Permanent, Full Time Facility: California School for the Deaf Work Shift: 8:00 AM - 5:00 PM Work Week: Monday - Friday Department Information The California School for the Deaf (CSDF) is one of 6 State Special Schools under the Deapartment of Education. Located in Fremont, CSDF shares 96 acres with The California School for the Blind, and the Diagnostic Center, North. We are a short walk from BART and have free parking for employees. Department Website: ************************* Special Requirements All applicants must provide a Statement of Qualifications (SOQ), which must be submitted as a separate file, no more than one page in length, single-spaced, using size 12 pt. Arial font and 1-inch margins. Your SOQ must be titled "Statement of Qualifications", with your name and Job Control (JC) number clearly labeled. Applications received without the SOQ will be rejected and disqualified from the hiring process. Resumes and/or cover letters may be submitted, but do not replace the required SOQ. Instructions: The SOQ must be typed in 12-point Arial font, not to exceed two (2) pages in length, and clearly titled "Statement of Qualifications". Responses must be answered and numbered in the same order as the following questions: 1. Please provide a detailed description of your work experience or knowledge that demonstrates your ability to provide technical support. 2. Describe the most difficult technical problem you encountered. What was the situation and how did you handle it? 3. Describe how you will work with diverse stakeholders, including communication with those who are Deaf or Hard of Hearing. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 1/27/2026 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Education-School for the Deaf-Fremont California School for the Deaf Attn: Yi-Cheng Kasheta 39350 Gallaudet Drive Fremont, CA 94538 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Education-School for the Deaf-Fremont California School for the Deaf Yi-Cheng Kasheta 39350 Gallaudet Drive Fremont, CA 94538 08:30 AM - 04:30 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is optional. It may be included, but is not required. * Statement of Qualifications - A Statement of Qualifications (SOQ) is REQUIRED AND MUST be submitted with your application to be considered for this position. Applications received without the SOQ will not be considered. Resumed in lieu of SOQ will not be considered. Refer to the Special Requirement Section of this job positing for the SOQ questions. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: This position requires regular and reliable attendance, along with clear and effective communication skills-both written and verbal-when interacting with the public and colleagues. The ideal candidate will have a solid understanding of IT administration, management, and training practices, as well as proficiency with MS Windows, MS Office Suite, Mac OS, and iOS. They should be committed to continuously developing their knowledge and skills related to specific tasks, tools, and technologies. The role involves completing assignments efficiently and following departmental policies and procedures. Strong problem-solving skills are essential for analyzing and troubleshooting hardware and software systems. This position requires a willingness to learn American Sign Language. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Department Website: ************************* Human Resources Contact: Yi-Cheng Kasheta ************** ************************ Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Office of Equal Opportunity Director/Civil Right ADA/504, Title IX MOA Coordinator ************** ****************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

At Janus, founded in 1976, we are dedicated to transforming lives through supportive and successful substance use disorder (SUD) treatment services. Imagine being part of a team where your expertise and passion for helping others truly shine. Our mission is to assist individuals and families on their journey toward wellness and recovery in a professional and compassionate environment. We foster an inclusive culture where everyone is welcomed, accepted, and valued. Your role will directly contribute to the well-being of our clients, inspiring everything we do. At our Residential Treatment Center, you will play a crucial role in supporting clients' recovery and self-sufficiency. By fostering shared understanding, respect, and mutual empowerment, you will help clients stay engaged in their journey to overcome addictions and reduce the risk of relapse. As a Peer Support Specialist with lived experience in Substance Use Disorder (SUD), you embody core values such as hope, person-centered care, holistic wellness, authenticity, cultural responsiveness, humility, respect, integrity, advocacy, confidentiality, safety, education, mutuality, reciprocity, and resilience. Your mission includes providing planning support, developing professional learning plans, and offering hands-on instructional coaching and mentoring, all with a compassionate approach. Together, we can inspire and empower our clients to achieve lasting recovery and wellness. This is an On-Call Position. Key Qualifications Empower individuals to access or maintain SUD treatment, recognizing the validity of “multiple pathways to self-defined recovery.” Explore all resources to help someone achieve recovery, including healthy nutrition. Meet with clients regularly to offer one-on-one support and counseling. Develop recovery plans, coping methods, and rehabilitation strategies with the client. Arrange medical appointments, therapy sessions, support groups, and other resources to aid the client. Monitor the client's behavior, schedule, medication, and activities. Report any unusual behavior, conflicts, or recovery deviations to relevant professionals and assist with data-tracking requirements related to peer support care. Coordinate the client's logistics, such as medical appointments and therapy sessions. Conduct assessments and provide feedback to the client, medical professionals, and the family. Generate recovery reviews and performance documents to track the rehabilitation process and support program enrollees in care plan goal completion. Use eHR for data entry and care coordination/referral documentation. Other duties as assigned. Requirements Age Requirement: Must be at least 18 years old. Identification: Provide a government-issued photo ID (driver's license, ID card, or passport). Education: High school diploma or GED required (transcripts needed). Lived Experience: Self-identify as a Peer with personal recovery experience. Willingness to Share: Be open to sharing your recovery journey. Dedication: Strong commitment to recovery. Ethics: Agree in writing to follow the California Department of Health Care Services Code of Ethics for Medi-Cal Peer Support Specialists. Training: Complete an 80-hour training on California's 17-core competencies for Medi-Cal Peer Support Specialists from a CalMHSA-approved program. Certification: Pass the state-approved Medi-Cal Peer Support Specialist Certification exam. Language Skills: Bilingual required (Spanish preferred). Must reside in California and be on-site to perform responsibilites. Pay & Benefits At Janus, base salary is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role will be considered based on your job-related skills, training, qualifications, experience, and relevant education. What We Offer: Amazing Benefits: Enjoy comprehensive medical, dental, and vision coverage, 12 paid holidays, retirement benefits, no-cost mental health counseling services, and 12 paid sick days per year. Impactful Work: Be at the forefront of transforming lives and communities. Collaborative Environment: Work with a dedicated team of professionals committed to holistic care and rehabilitation. Professional Growth: Seize opportunities to attend, participate, and speak at local and state-level meetings, events, conferences, and training. Supportive Culture: Thrive in a workplace that values your contributions and supports your professional development. Janus of Santa Cruz maintains and promotes a working environment free from discrimination and harassment; and provides all current and prospective employees with equal opportunity in employment regardless of race, creed, color, national origin, ancestry, religion, disability, medical condition, sex, gender identity, physical characteristics, marital status, age, sexual orientation, organizational affiliation, veteran status, or past justice related situations.

We have over 300 Peer roles at Telecare. We value this lived experience and this is what we are trying to grow within the organization. We have a career ladder specific to our Peer Workforce. What You Will Do to Change Lives Peer Support Specialists engage, inspire, and facilitate meaningful conversations with members served that assist the person to explore, create, and meet their own recovery goals. Peer Support Specialists provide consultation to the team to promote and reinforce Telecare's Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS), in which each member's point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. Additionally, Peer Support Specialists respond to critical situations with high level engagement and de-escalation skills which support a least restrictive environment for individuals experiencing an emergency related to a mental health/addiction challenge. Shifts Available: NOC (Overnights) Short Hour 11:00 PM to 7:30 AM Friday through Saturday (.4) NOC (Overnights), Part time: 11:00 PM to 7:30 AM, Sunday through Tuesday (.6) Expected starting wage range is $21.38 - $25.76. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) High School Diploma or GED Peer Certification must be maintained throughout employment California: obtain Medi-Cal Peer Support Specialist Certification through CalMHSA prior to date of hire and maintained throughout employment. Experience as a beneficiary of the Behavioral Health system of care Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. Willingness to use the company vehicle to drive clients to appointments and groups, etc. What's In It for You* Paid Time Off: For Full Time Employee it is 16.7 days in your first year Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship Online University Tuition Discount and Company Scholarships Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Canyon Vista is a 57 unit transitional and permanent supportive housing (PSH) program serving adults in San Mateo County with serious mental illness. Telecare will provide onsite case management, housing stabilization and rehabilitative services to tenants living in transitional and PSH units. Services onsite will be available 24 hours a day, 7 days per week. EOE AA M/F/V/Disability *May vary by location and position type Full Job Description will be provided if selected for an interview. Peer Employment, Peer Workforce If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

Objective The FOH (Front of House) Team Member is responsible for providing friendly, upbeat, and professional service with passion, and enthusiasm. The FOH Team Member will be cross-trained in all FOH functions and will: support all FOH operations (setting tables, bussing, foodrunning, etc.), guiding guests through our menus while demonstrating thorough knowledge of the food and beverages. The FOH Team Member will perform all required side work and tasks to ensure a clean and safe restaurant and will work with all team members together as a team to deliver a positive experience for our guests. FOH Team Members will be responsible for maintaining the cleanliness of the front-of-house areas, and help ensure that guests have whatever they need. Respond to guest inquiries and requests in a friendly, professional & knowledgeable manner. FOH staff are expected to pay attention to detail and perform proper cleanliness and sanitation practices. FOH staff will maintain all equipment and facilities in an organized, clean, and safe environment. Essential Job Functions Greet all guests immediately in a friendly manner. Answer any questions guests have about the menu Transmit orders to the bar and kitchen by accurately recording guests' choices; identifying guests' special dietary needs and special requests Serve orders by picking up from the bar and kitchen; deliver accompaniments and condiments from service bars When a table is vacated, remove dirty dishes, sanitize the table, clean the seats, and if necessary, sweep the surrounding floor. Reset table for next guests. Protect establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies Conclude the dining experience by acknowledging and thanking guests for their choice of restaurant and inviting them to return Obtains revenues by totaling charges, issuing bills, accepting payments, delivering bills and payments to the host, and returning change or credit card and signature slips to guests. Operate coffee machine and related equipment. Able to steam milk and capable of creating and executing latte art Communicate clearly with the expeditor, management, and co-workers Properly carry several plates and/or trays Accurately read food tickets at the expo window Perform proficiently in a fast-paced environment while multi-tasking Perform all required opening and closing procedures as well as assigned side work such as wrapping napkins and flatware. Practice safe working habits and take required rest breaks and meal periods in a timely manner Clean and sanitize front-of-house restaurant areas using established practices and procedures Bag and haul any trash to designated dumpsters Handle tableware carefully to prevent breakage and loss Maintain high standards for safety and cleanliness in all areas of the property Communicate clearly with guests, coworkers, and members of management and communicate any areas of need, problems, and concerns from guests to management Assist with the setup of facilities for events Follow manufacturer and management instructions regarding the use of chemicals and supplies Keep equipment in order and stored in the appropriate areas Operate all company vehicles at an appropriate speed and with caution Complete all other tasks as required by management Qualifications Required Education, Knowledge, Skills, and Competences: Must be flexible and available to work a varying schedule to include weekdays, weekends, evenings, holidays, split shifts, and extended hours as business needs dictate (Weekend availability is required for this position) Previous restaurant and serving experience preferred Excellent verbal communication skills and positive interpersonal skills required Must possess and maintain a current California Food Handler Certificate Must possess and maintain a current ABC-approved California Responsible Beverage Server (RBS) Training Certificate Excellent verbal and interpersonal communication skills are required. Communicate professionally both in person and on the phone Maintain a neat, well-groomed appearance in compliance with the dress code Must be able to accurately use time-tracking software and operate the point-of-sale (POS) system. Ability to work under pressure and remain calm Ability to anticipate customer needs and respond appropriately Ability to work in a team environment, work cohesively with co-workers, and perform duties and responsibilities in a manner consistent with company policies We are currently looking for smiling faces and friendly, outgoing personalities for all FOH positions: BUSSER/FOOD RUNNER FOH SUPPORT Candidates MUST be available to work weekends. In accordance with California law, the expected pay rate for this California position is $16.90 per hour + tips . The actual compensation will be determined based on experience and other factors permitted by law. * A complete job description will be available during the interview or upon request. For immediate consideration, please submit your resume in PDF format and complete an application through our company website. Please visit us at ***************************** Please submit an application for the FOH Team Member position. No phone calls, please. MOHI FARM - SUNSWEET BUILDING 90 E. 3RD STREET, #50 Morgan Hill, CA 95037

Job Description Peer Support Specialist-Soledad REPORTS TO: Program Manager HOURS: 40 CLASSIFICATION: Non-Exempt REQUISTION# 1740 ( Two swing shifts between 1:30 and 10 pm are required.) SUMMARY: The Peer Support Specialist (PSS) will provide on-site engagement and peer support services that promote socialization, recovery, wellness, self-advocacy, development of natural supports, and maintenance of community living skills to a caseload of up to 20 residents, placed at the City of Soledad's Emergency Shelter Modular units. The PSS will be a member of an existing case management new team formed to expand Step Up's successful transitional housing program in Soledad. All members receiving services experience chronic homelessness and co-occurring challenges. Benefits and What We Offer: Opportunities for growth and professional development. Generous paid time off (13 paid holidays, 10 days of EPTO, 12 sick days). Competitive salary and benefits package. Health, dental, vision, Aflac, and life insurance $25,000.00 403(b) retirement plan available on the first day of work. After working 1000 hours, Step Up matches 3% of the 6% the employee contributes. DUTIES: The following reflects essential functions for this job, but does not restrict other tasks, which may be assigned: Rehabilitative Skill Building, Recovery Supports and Independent Living As part of the treatment team, the PSS assists residents to identify and achieve their goals on the Individual Service Plan Meets with assigned residents individually through regular room visits to provide peer support services and interventions, to review progress toward goals and ensure housing stability Use personal experience to coach residents on independent living skills, relapse prevention planning, and the acquisition of skills needed to manage symptoms of their mental illness Utilize community resources to support resident's vocational choices and assist with overcoming job-related anxiety and choosing positions that match their strengths to transition to work Assist clients in building social skills that will enhance employment opportunities and job retention Models effective coping techniques, self-advocacy skills and self-help strategies and facilitate linkages to life skills groups and community-based recreational opportunities Monitor residents for warning signs of de-compensation and crisis, and coordinate with the treatment team to respond accordingly Responsible for documenting all services provided and submitting paperwork in a timely and accurate manner. Documentation and Data Collection Utilize HMIS and Welligent Databases for entering all pertinent tenant updates/encounters, and document all services provided. Enter all demographic data into HMIS. Includes updates to changes in income and any demographic domain. Entries and exits. Participate in the lease-up process. Enter vacancies into HMIS and receive referrals through the Coordinated Entry System (CES) if applicable. Other duties as assigned. Team Engagement and Support Work collaboratively with other members of the team to support residents, effectively perform their assigned job duties and contribute the program's goals and objectives of client's housing and income stability Attend staff meetings, supervision and training as required QUALIFICATIONS: A minimum of 1-year Peer Support Specialist experience working with homeless adults diagnosed with a mental illness in community settings. Ability to work as a part of a team is crucial. Knowledge of Microsoft Office is essential. Must have own transportation and current California driver's license and insurance with good driving record. SUPPLEMENTAL INFORMATION: Work with people experiencing homelessness whether on the streets, in shelters or other places of habitation or services, may present inherent challenges and difficulties such as: exposure to bed bugs or other infestations, unpleasant smells or odors, individuals who may have poor hygiene or unclean homes due to homelessness, mental health symptoms, or poverty. Additionally, in working with our members, employees may encounter instances of profanity, sexually explicit or derogatory language, or verbal or physical expressions of anger and trauma. Very rarely do these situations ever escalate to physical contact, and negative or derogatory communication patterns can often be negotiated successfully. All direct care staff are provided adequate training to develop skills to deescalate crisis situations that may arise and Step Up has established procedural safeguards for all employees to mitigate (but not eliminate) these inherent risks of employment. PHYSICAL REQUIREMENTS: While performing the duties of this job, the employee is regularly required to sit; use hands and fingers; handle or feel; reach with hands and arms; talk; and hear. The employee is frequently required to walk, balance, stoop, kneel, and/or crouch. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Keyboard data entry required. Step Up utilizes the principles of trauma-informed care and mental health recovery. These principles inform our Core Values of Hope, Wellness, Voice and Choice, Respect, and Collaborative Relationships. As representatives of Step Up, employees agree to adhere to these values in their interactions with members, colleagues, supervisors, and associated community members. STEP UP CORE VALUES HOPE - We believe all people have the capacity for positive growth and change. We use hope to inspire and motivate ourselves, our members, our colleagues, and our community. WELLNESS - We believe in promoting a culture that supports healthy and fulfilling lives. We use a supportive environment to foster well-being for ourselves, our members, our colleagues, and our community. VOICE AND CHOICE - We believe in the right to choose and be heard. We use voice and choice to create meaningful outcomes and empowerment for ourselves, our members, our colleagues, and our community. RESPECT - We believe in promoting interactions that are non-judgmental, transparent. We use respect to guide all of our words and actions with ourselves, our members, our colleagues, and our community. COLLABORATIVE RELATIONSHIPS - We believe in forming partnerships to share resources, knowledge, and experiences. We use collaborative relationships to strengthen accomplishments for ourselves, our members, our colleagues, and our community. Step Up is committed to providing quality services that adhere to the highest ethical standards and principles. All Step Up employees agree to adhere to the ethical policies and codes of conduct, as outlined in the Employee Handbook and those specified for this grant. Step Up provides equal employment opportunities without regard to age, ancestry, color, creed, mental or physical disability, marital status, medical condition, national origin, race, religion, sex, sexual orientation, veteran status, or any other consideration made unlawful by federal, state, or local laws. STEP UP IS AN EQUAL OPPORTUNITY EMPLOYER

Peer Support Specialist Program/Dept: FSP Reports to: Program Director Classification: Non-Exempt PT Salary: $19.35 About Us: Caminar is a leading behavioral health organization that supports thousands of youths and adults across multiple counties in Northern California and the San Francisco Bay Area. With decades of experience since our founding in 1964, we provide comprehensive mental health and substance use treatment, and wrap-around services, delivered through evidence-based, whole-person care. Caminar's vision is to be a beacon of safety, compassion, and fulfillment, supporting all those in our communities who need it most. Our mission is to build strength and stability through comprehensive mental health and substance use treatment delivered through evidence-based, whole-person care. Caminar values diversity. People of all races, ethnicities, countries of origin, faiths, abilities, sexual orientations, and gender identities are welcome here. To learn more, please visit **************** Position Summary: The peer is responsible for providing community-based support services to mentally ill adults using a recovery based model and systems integration approach to services delivered. Peer's are expected to work a schedule of 10 to 20 hours per week. Candidates must be flexible to adjust to the needs of a fast paced environment, demonstrate effective problem solving skills and prioritize duties daily. Essential Duties & Responsibilities: Provide direct services in an outpatient, community-based service model to severely and persistently mentally ill adults. Provides self-help recovery services (WRAP) as well as other peer wellness services. Supports clients in learning how to make good choices for themselves. Assist in resolution of conflicts between and among roommates and housemates. Educate, encourage, support and assist clients in all aspects of their individual care, including their physical, social, emotional, educational, recreational and vocational development in a manner which promotes their dignity and independence. Maintain accurate and up-to-date documentation and/or progress notes as required, associated with individuals' progress and other activities. Document in EHR by end of work shift. Verbally communicate services provided, observations of client symptoms/functioning/non-at-risk concerns about clients with to case managers, program directors and medication clinic staff in person or via voicemail by the end of each shift. Report all “at-risk,” unusual, or illegal activity by clients to appropriate members of the team (i.e. program director, case manager, medical staff or Emergency On-call) immediately. Adheres to mandatory reporting laws and HIPAA confidentiality laws. Assists with crisis situations as appropriate, complying with protocols and procedures regarding de-escalation techniques. Perform administrative duties as needed. Administrative duties may include admin support to the Program Director. Listen to clients concerns and communicate/advocate those concerns with Caminar staff. Work within a multidisciplinary team to contribute to the development and on-going implementation of client treatment plans. Support, promote and teach good standards of health & hygiene, social skills and independence; Assist in monitoring cleanliness and maintenance of client living environments, providing assistance as necessary in order to meet minimum standards and reporting observations of conditions in a timely and thorough manner. May occasionally provide transportation support for clients to scheduled appointments, groups, recreational activities and other community-based activities as a way to build rapport with clients, consistent with role as a Peer and approved by Program Director. In some programs this may not be required. Support and assist clients with maintenance of their personal health, including attainment of, attendance at and follow through with medical, psychiatric, and dental care appointments. Attend weekly staff/medication support scheduling meeting in cooperation with the multi-disciplinary team, sharing information regarding all important interventions. Assure that data and information related to client services provided is accurately recorded and forwarded regularly to designated personnel. Attend staff meetings at least two times per month. Actively attends and participates in regular in-service trainings. Actively nurture and advance the cooperative, harmonious and teamwork-oriented environment Caminar strives to promote within the workplace; through daily efforts and presentation promote an atmosphere of dignity and respect in line with the organization's mission, philosophy, policies and procedures. Develop and maintain a respectful, caring, tolerant, ethical, and empowering relationship with all individuals served. On a regular and consistent basis demonstrate flexibility by actively volunteering/participating in an on-call rotation to meet the emergent needs of the community we serve. Drive own or agency vehicle to treatment destinations, document and report mileage according to agency policies and procedures and comply with agency driver and vehicle policies at all times. In some programs this may not be required. Submit accurate and complete time sheets and absence reports to program management in a timely manner. Participate in promoting a safe, healthy and clean working environment at all times consistent with applicable laws, industry standards and the agency's own Health & Safety Program. Perform other related duties, responsibilities and special projects as assigned. Qualifications & Skills: Must be passionate about Caminar's mission. Must hold certification for peer support. High School Diploma or GED is required. BA in psychology or related field preferred. Must be available to work morning, evening and weekend shifts on a short notice and overtime when required. Ability to work 10 to 20 hours weekly with a flexible work schedule required. One year of demonstrated work experience with SMI/DD preferred. Excellent computer skills in a Microsoft Windows environment including email and Internet navigation required. Experience with Human Service Information Systems strongly preferred. Experience with web based time and attendance and staff training and development system is strongly preferred. Ability to maintain a high level of confidentiality, a professional demeanor and to represent the organization in a positive manner at all times. Must demonstrate acceptable level of maturity, good judgment, boundaries, and emotional stability. Problem solving-identifies and resolves problems in a timely manner and gathers and analyzes information skillfully. Customer Service-manages difficult customer situations, responds promptly to customer needs and solicits customer feedback to improve service. Oral and written communication-speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings. Completes written progress notes and other formal communications skillfully and professionally. Quality management-looks for ways to improve and promote quality and demonstrates accuracy and thoroughness. Planning/organizing-prioritizes and plans work activities, uses time efficiently and develops realistic action plans. Adaptability-adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events. Dependability-is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance. Safety and security-actively promotes and personally observes safety and security procedures, and uses equipment and materials properly. Must be a dynamic self-starter with demonstrated ability to work independently on special projects. Position Requirements: Physical: Occasionally required to push/pull objects up to 50 lbs., and to lift/carry objects up to 25 lbs. Frequently required to perform moderately difficult manipulative tasks such as typing, writing, etc. Must be able to walk, stand, and sit for extended periods. Sensory: Frequently required to read documents, written reports, and plans. Must be able to distinguish normal sounds with some background noise, as in answering the phone, interacting with residents and staff, etc. Must be able to speak clearly and understand/be understood using the English language. Cognitive: Frequently required to concentrate on moderate detail with constant interruption. Must be able to attend a task/function for 20-45 minutes at a time. Frequently required to understand and relate to specific ideas, several at a time. Must be able to remember multiple tasks/assignments given to self and others over a period of several days. Environmental Conditions: Frequent exposure to varied office and mixed (residential/office) environments. Occasional exposure to toxins and poisonous substances, dust, and loud noises. Equipment: Frequently required to use a computer, phone, and fax machine. Essential Requirements: Must be able to meet and receive a criminal records clearance, as required by Title XXII, other licensing regulations, and Caminar practices. This position may require limited, occasional, or frequent driving. If required, a valid California driver license, a reliable personal vehicle, and current personal auto insurance is required by law. In addition, an MVR sufficient to obtain and maintain insurability under agency auto liability policies are all essential job requirements. Must be able to pass post offer, pre-employment medical and drug tests as required under State Community Care Licensing regulations and/or agency policies. If applicable, a personal cell phone with reliable service and a data plan to use for business purposes. May be required to obtain and maintain First Aid and CPR certification.

OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: As an IT Logistics Associate, you'll play a key part in ensuring the seamless delivery, support, and lifecycle management of IT hardware and related logistics operations. You will be responsible for overseeing and executing critical deployment and inventory tasks, maintaining accurate asset records, coordinating shipments, and providing responsive desk-side support. Your attention to detail, organizational skills, and commitment to service excellence will directly support a world-class employee experience across the region. KEY RESPONSIBILITIES: Supervise and complete materials and equipment requests. Deployment of desktops, laptops, phones (mobile & Desk) & Monitors. Ensure safe disposal of equipment. Provision of desk-side support and quick-fix management. Provide troubleshooting support where appropriate. Proactively manage Inventory levels within Deployment remit. Work with data entry system to ensure traceability and accuracy. Restock of IT cabinets and vending machines Manage e-waste solution & donation requests. Collection of IT equipment from employees (Terminations, Upgrades etc.). Monitor, update and maintain SRT/Task queues on a regular basis Coordination of Delivery of N00b phones within NORAM region. Ensuring timely delivery ahead of Orientation dates set out by client. Assist with Desk moves. Liaise daily with Inventory teams across the NORAM region. Perform regular inventory count and maintain inventory stock levels of standard equipment. Receiving new hardware (inbound stock). Participate in daily/weekly/monthly cycle counting as directed by Site Lead. Coordinate shipping to NORAM & Global locations Any other projects assigned by management. ESSENTIAL CRITERIA: Experience working in logistics, warehousing, or manufacturing preferred but not essential. Proficiency in Microsoft Office. Familiarity with inventory management tools preferred but not essential. Excellent communication skills, both verbal and written. Effective Time management skills. Strong organizational skills and attention to detail. Collaborative. Exceptional professionalism and customer service skills. The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. #LI-ZF1 #LI-Onsite Pay Range$22-$22.50 USD

Job DescriptionDescription:Overview The Embarcadero Media Foundation (EMF) is seeking a motivated and skilled Support and IT Associate to join our operations team. This role is essential for providing responsive support for our readers and the public while also maintaining the smooth operation of our internal computing infrastructure, supporting our staff, and ensuring the reliability of the systems vital to our mission of delivering high-quality, independent local journalism. The ideal candidate will have a strong foundation in customer service, IT support and system maintenance, and possess excellent problem-solving and communication skills. About Us We believe in the vital importance of local news as a cornerstone of healthy democracy. We seek to enhance the quality of life and democracy in the San Francisco Bay Area by reporting and publishing high quality local news and information that lead to a more informed, equitable, engaged and cohesive community. After serving our communities as a for-profit company for over 40 years, we have just converted to non-profit status to focus on our public value and rely more explicitly on our communities to maintain our sustainability. Our publications include the Palo Alto Weekly, Pleasanton Weekly, the Almanac and hyperlocal digital news sites and newsletters serving 11 communities on the Mid Peninsula and Tri-Valley. We've earned tremendous trust in our communities through our decades of delivering our high quality journalism. In 2024, we earned 57 awards for our work from the California News Publisher Association and we are commonly seen by our readers as the voice of the community. We believe we are in the vanguard of legacy print publications transforming ourself for the digital age and providing an example to others across the country about how to sustainably publish local news. Key ResponsibilitiesExternal Customer Support Provide timely and high quality responses to customer support requests from our readership with special focus on troubleshooting membership and access issues as well as login problems. Process membership/subscription orders as necessary and provide backup for management of circulation changes. Redirect inquiries and other communications to the appropriate personnel within the organization. Build IT tooling to improve and streamline the customer support experience. Internal Technical Support and Maintenance Provide first and second-level technical support to all staff members across various locations, resolving hardware, software, and connectivity issues promptly. Manage user accounts, permissions, and access rights across various platforms and services (e.g., Google Workspace and various cloud services). Provide timely onboarding and offboarding support. Manage and maintain Google Workspace infrastructure including Shared Drives, mailing lists and other services. Maintain internal cloud infrastructure and respond to internal requests for updates to our systems. Maintain our mailing lists with Mailchimp, performing routine cleanup and synchronization tasks. Make simple changes to our Newspack implementation to meet our editorial and marketing needs. Make simple changes to our ads serving infrastructure, Google Ad Manager, and to help support internal team requests Support reporting needs with gathering data and generating regular reports that track our key services and benchmarks and from time-to-time, customer campaign results. Documentation Develop and update technical documentation, knowledge base articles, and user guides for common IT procedures and solutions. Maintain an accurate inventory of all IT assets, including hardware, software licenses, and peripherals. Update and publish external facing self-help information to speed the support process About the Role This is a part-time position, 20-29 hours per week, typically requiring standard business hours. The role may require occasional off-hours support or maintenance activities. This position is available for remote employees. Compensation and Benefits Hourly compensation: $20-22/hour based on experience 403(b) retirement plan Two weeks vacation This role does not qualify for health care benefits. Opportunity to work for a mission-driven organization that makes a real difference in local communities Collaborative and supportive work environment. Be a part of a team of passionate community builders. Requirements: Associate's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience (typically 2+ years) in a desktop support or IT helpdesk role. Proven proficiency in supporting and troubleshooting both Windows (current versions) and mac OS operating systems. Experience with Google Workspace administration and support. Familiarity with remote desktop support tools and helpdesk ticketing systems. Strong organizational skills and attention to detail, particularly concerning inventory management and documentation. Excellent written and verbal communication skills, with a focus on providing patient, clear, and professional support to non-technical users.

UNorth, established in 1999, is a global leader of innovative consumer products and services. Our products range across many industries including Electronics, Aviation, Fashion, Toys, Pet Supplies, and Information Technology. The underlying principle of all operations is the same: be the most innovative, provide an exceptional customer service, and earn results by working hard. UNorth offers a fun, highly-intelligent, flexible, and informal working atmosphere. We'll challenge you, involve you, and celebrate your contributions. Build your future by joining a winning team that wants you to succeed. There is a wide range of pay, health, and benefit programs available that include wellness benefits, retirement benefits, paid time off, career development, and more. UNorth Brands you will be working on specifically are: Consumer Electronics ************ Aviation Headset for Pilots *************** Job Title: Technical Customer Support / Helpdesk - Level 1 Job Description: We are looking for a bright, sharp, and organized internet savvy individual to join our team in Sunnyvale, CA for Level 1 or Level 2 technical support Position. Type: Full-time General Working Days: Monday-Friday (May include occasional work or tasks off-hours or weekends) General Working Hours: Minimum of 40 hours per week. Irregular hours as needed. Availability: Immediate Opening RESPONSIBILITIES Able to quickly understand and efficiently resolve customers' concerns Able to provide superb customer care to all customers Able to find technical answers and solutions online Excellent Problem Solving Skills Comfortable communicating over the phone, email, online, and live chat Able to troubleshoot basic IT related issues such as connecting computers, internet connections, etc Qualifications Exceptionally Sharp, Punctual, Detailed-Oriented, and Organized Excellent Writing Skills. Be Technical and up to date on Technology General Computer Skills (Windows troubleshooting, Excel, Outlook Email, Internet, Website, etc) Understand basic HTML Must be active on Facebook, Twitter, Instagram, YouTube Ability to multi-task and prioritize in a fast-paced environment Excellent troubleshooting and repair skills Be able to work independently or as a team. Motivated with good interpersonal skills. Good research skills Legal to Work in the United States and be able to pass background check and screening RESPONSIBILITIES (Include but not limited to): Able to quickly understand and efficiently resolve customers' concerns Able to provide superb customer care to all customers Able to find technical answers and solutions online Excellent Problem Solving Skills Comfortable communicating over the phone, email, online, and live chat Able to troubleshoot basic IT related issues such as connecting computers, internet connections, etc ____________________________________________________________ IN ORDER TO KNOW IF YOU'RE A RIGHT FIT TO APPLY FOR THIS POSITION, YOU SHOULD BE ABLE TO: You should know (without research) top 5 technology product of this year. You should know (without research) what is the name of the next generation Apple and Samsung Mobile Product Consider yourself a sharp and internet savvy person Consider yourself technical Consider yourself a detailed-oriented person Consider yourself proper candidate with ability to achieve "Professional Communication" and "Customer Satisfaction" Additional Information General Rate for this position is: $9 - $17 / Hour Please Indicate your availability This is an on-site position. Please do not apply if you are looking for remote work.

The ITES Tier 2 POM Specialist provides Mobile Device Management (MDM), Client Configuration Management, End User Support for the Defense Language Institute Foreign Language Center (DLIFLC) Academic Network Labor Contract to administer, maintain, secure, and accredit the DLIFLC Academic Network which provides the IT environment for 100% of the DLIFLC teaching and instructing for all students, staff, faculty, and guests in a learning environment at the unclassified level. Responsibilities The duties include planning, installation, maintenance during or after-work hours, troubleshooting, and managing all RSS servers and applications. Qualifications Required: BA/BS from an accredited college or university with a minimum of 5+ years experience or substitute with AA/AS with 7+ years experience, with any one of the following IAT Level II (CySA+, Security+, CND, or SSCP) Certification and CE/OS Certification. Specialized experience requirements include 1 year and knowledge of mac OS, Windows, and iOS. Secret Clearance Salary Range: $90,000 - $97,000 The above salary range represents a general guideline. Integral Federal considers a number of factors when determining base salary offers, such as the scope and responsibilities of the position and the candidate's experience, education, skills, and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and/or discretionary bonuses in addition to base pay. Company Overview Integral partners with federal defense, intelligence, and civilian leaders to tackle their most important challenges and deliver positive outcomes. Since our founding in 1998, we have helped clients leverage existing and emerging technologies to transform their enterprises, empower growth, drive innovation, and build sustainable success. The forward-leaning solutions we deliver are tailored to each mission with a focus on keeping our nation safe and secure. Integral is headquartered in McLean, VA and serves clients throughout the country. We offer a comprehensive total rewards package including paid parental leave and immediate vesting in our 401(k). Give us a try and become part of a curated group of professionals at Integral Federal! Our package also includes: · Medical, Dental & Vision Insurance · Flexible Spending Accounts · Short-Term and Long-Term Disability Insurance · Life Insurance · Paid Time Off & Holidays · Earned Bonuses & Awards · Professional Training Reimbursement · Paid Parking · Employee Assistance Program Equal Opportunity Employer/Protected Veteran/Disability