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Field Tech - Power Systems Tech I, II, III, or IV
Resa Power 4.0
Support associate job in Farmingdale, NJ
Field Tech- Power Systems Technicians or NETA Technicians are expected to perform service, test and maintain various types of power transmission and distribution equipment.
Inspect, test, troubleshoot, perform start-up and collect data of low, medium and/ or high voltage (to 500kV) electrical systems.
Low, Medium and/ or High voltage switchgear and circuit breaker testing
Perform inspection, maintenance, testing and repair of transformers, circuit breakers and all related equipment - 45 KVA to 130 MVA, dry type and/ or oil filled.
Perform maintenance, testing, reconditioning and repair on circuit breakers - low voltage 480 volt (molded case and air-magnetic) medium voltage up to 15 KV (air-magnetic and vacuum)
Experience filling and working with SF6 filled equipment and gas insulated switchgear, desired but not required.
Test and inspect low and medium voltage cable installations.
Experience operating high voltage test equipment including Doble Power Factor test sets.
Perform start-up, troubleshooting and repair services on controls and transfer schemes.
Rotate emergency on-call duty and if called respond to customer emergencies in a timely manner.
All work and decisions shall be conducted in strict compliance of all regulatory laws.
Other duties as assigned by manager.
Required Experience and Qualifications for a Field Tech:
High School diploma/GED and minimum 1 year of experience in a related field.
Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
Must be able to work safely and adhere to all electrical safety procedures.
Good theoretical understanding of electricity and a good aptitude for problem solving.
Effectively communicate verbally and in writing with customers and peers.
Dependable and responsible with good judgment and organizational skills.
Good customer service, time management and follow-up skills.
Work effectively with customers, peers and management to resolve client issues.
Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
For positions that utilize a company vehicle, will be required to have a valid driver's license.
Required Experience and Qualifications for a Power Systems Tech II:
High School diploma/GED and minimum 2 years of experience in a related field.
NETA Level II Certification.
Power Systems Tech II performs testing and service work while generally requiring direct supervision. The individual has sufficient knowledge and experience to be qualified for assuring the safety of him/herself. Safety knowledge includes an understanding of lockout/tagout procedures and requirements, arc-flash and shock hazard analyses, and other facets of hazardous electrical energy control procedures.
Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
Must be able to work safely and adhere to all electrical safety procedures.
Good theoretical understanding of electricity and a good aptitude for problem solving.
Effectively communicate verbally and in writing with customers and peers.
Dependable and responsible with good judgment and organizational skills.
Good customer service, time management and follow-up skills.
Work effectively with customers, peers and management to resolve client issues.
Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
For positions that utilize a company vehicle, will be required to have a valid driver's license.
Required Experience and Qualifications for a Power Systems Tech III:
High School diploma/GED and minimum 5 years of experience in a related field.
NETA Level III Certification.
Power Systems Tech III performs testing and service work and can mentor, lead level I and level II Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching.
Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
Must be able to work safely and adhere to all electrical safety procedures.
Good theoretical understanding of electricity and a good aptitude for problem solving.
Effectively communicate verbally and in writing with customers and peers.
Dependable and responsible with good judgment and organizational skills.
Good customer service, time management and follow-up skills.
Work effectively with customers, peers and management to resolve client issues.
Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
For positions that utilize a company vehicle, will be required to have a valid driver's license.
Required Experience and Qualifications for a Power Systems Tech IV:
Associate degree in related field or equivalent experience and minimum 5 years of experience or 10 years of related experience.
NETA Level IV Certification.
Power Systems Tech IV performs testing and service work and can mentor, lead level I and level II and level III Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. Position, as directed, supervises large projects and multiple crews and can work independently. Individual performs complex investigations, tests, and evaluations, and prepares written reports as needed.
Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
Must be able to work safely and adhere to all electrical safety procedures.
Good theoretical understanding of electricity and a good aptitude for problem solving.
Effectively communicate verbally and in writing with customers and peers.
Dependable and responsible with good judgment and organizational skills.
Good customer service, time management and follow-up skills.
Work effectively with customers, peers and management to resolve client issues.
Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
For positions that utilize a company vehicle, will be required to have a valid driver's license.
Who we are!
RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade!
Our Mission
Ensure reliable and safe mission-critical power across our customers' electrical infrastructure lifecycle.
Our Vision
To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry.
Core Cultural Competencies
We do it right
We pride ourselves on our integrity and expertise. We don't cut corners.
You perform job responsibilities safely, efficiently, and thoroughly all day, every day.
You conduct yourself professionally, ethically, and honestly.
You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company.
You are on time and preplan time off.
You produce a quality product.
We are customer driven
Our number one concern is our customer and our long-term relationships with them prove our dedication.
You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner.
You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management.
We focus on growth
We are dedicated to growing the company and our employees.
You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job.
You seek out new assignments and assume additional duties.
You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.).
We solve problems
Every day is different, so we need to be innovative, decision makers, flexible and adaptable.
You efficiently and thoroughly complete assignments.
You perform work assignments independently.
You propose new ideas and find better ways of doing things.
We get it done
We are efficient, reliable and no nonsense. We work hard, but we also play hard.
You follow through on commitments in a timely way.
You produce easily understandable and accurate reports that meet customer and/or Company expectations.
You actively listen. You seek advice and help as appropriate.
You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.).
We build strong relationships
Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers.
You collaborate to create the best solutions for each other and our customers.
You build strong relationships within the team, across RESA departments and locations and with customers and vendors.
Additional Information:
Job: Full-Time
Location: NJ
Travel: Up to 75-90% travel.
Compensation: Pay range for a Field Tech/Power Systems Tech I to a level IV range from $25 to $65 (depending on skillset, certification, and experience) per hour and eligible for overtime. Daily meal and incidentals per diem available when traveling for overnight work.
Relocation: Relocation assistance is available for highly qualified candidates.
Benefits: Full benefits including medical, dental, vision, company paid life insurance, anniversary bonuses, Employee Ownership Plan, matching 401k, and paid time off.
Application Details: The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website.
Physical Demands: Lifting a maximum of 50lbs on a daily, crawling, climbing, standing for long periods of time, and working in non-ideal conditions.
RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
$34k-51k yearly est. 5d ago
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Desktop Support Specialist
Teceze
Support associate job in New York, NY
Hi,
🚀 New Opportunity - Desktop Support Specialist🚀
We're working with a leading global tech organization that is looking for an experienced Desktop Support Engineer to join their team in Midtown, Manhattan, NY.
Job Title: Desktop Support Specialist
Location : Midtown, Manhattan, NY
Overview
We are looking for a dedicated and proactive Desktop Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability.
Key Responsibilities
Provide deskside and remote technical support for desktops, laptops, printers, and other peripherals.
Perform OS installations, upgrades, and troubleshooting for Windows and Mac environments.
Manage software deployments, patching, and updates using SCCM, Intune, or Ivanti.
Diagnose and resolve hardware, software, and network connectivity issues efficiently.
Support Active Directory, user account management, and access permissions.
Configure and maintain VPN, DHCP, DNS, and TCP/IP settings for seamless network operations.
Assist in system imaging, migration, and data backup/recovery.
Provide support for mobile devices and MDM platforms such as Microsoft Intune.
Collaborate with other IT teams to escalate and resolve advanced technical issues.
Maintain accurate records of incidents and resolutions using ServiceNow or other ITSM tools.
Manage IT assets and ensure inventory accuracy and compliance with company standards.
Technical Skills
Desktop and Deskside Support
Windows OS, mac OS, and Microsoft Office Suite
SCCM / Intune / Ivanti
Active Directory, DHCP, DNS, and VPN
Mobile Device Management (MDM)
ServiceNow / Help Desk Systems
Troubleshooting and Root Cause Analysis
Hardware and Peripheral Setup (Printers, Laptops, Desktops, Servers)
Backup and Data Recovery Solutions
Software Installation & Operational Testing
Qualifications & Skills
2 years of experience in desktop or IT support roles.
Strong troubleshooting and communication skills.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Relevant certifications (CompTIA A+, Microsoft Certified: Modern Desktop Administrator, etc.) are a plus
Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals.
Familiarity with ITSM ticketing systems and incident management processes.
Ability to conduct preventive maintenance and security checks.
Detail-oriented with strong documentation and reporting skills.
Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus.
Why Apply?
This is a fantastic chance to work on a high-profile project in Midtown, Manhattan, NY.
$43k-63k yearly est. 2d ago
Psychosocial Wellbeing Support Adviser - Australia Awards Global SupportMechanism (AAGSM) Global
Palladium 3.1
Support associate job in New York, NY
Psychosocial Wellbeing Support Adviser - Global Support Unit
1-year Fixed term with possibility of extension
Competitive salary and hybrid work arrangement
Friendly and supportive work environment
Canberra preferred other locations within Australia considered
About Palladium
Palladium is a global leader in the design, development, and delivery of Positive Impact - the intentional creation of enduring social, climate and economic value. We work with governments, businesses, and investors to help solve the world's most pressing challenges. With a team of more than 4,000 employees operating in 90-plus countries and a global network of over 35,000 experts, we help improve economies, societies, the environment, and, most importantly, people's lives.
The program
The Australia Awards Global Support Mechanism (AAGSM) is an initiative designed to enhance the Department of Foreign Affairs and Trade's (DFAT) international scholarship program -by providing operational, technical and analytical services to DFAT and the broader scholarship delivery network (scholars, Universities, Industry, DFAT posts). In doing so, the AAGSM enhances DFAT's capacity to drive policy, partnerships and respond to the demand for evolved scholarship program delivery architecture. The AAGSM consists of the Global Support Unit (GSU) - responsible for operational and technical services to DFAT's International Education and Scholarships Branch (EDB) and scholarship network, and the Global Research Unit (GRU)
The role
The Psychosocial Wellbeing Support Adviser plays a key role in advancing strategic objectives by providing technical support services that promote gender equality, disability and social inclusion outcomes throughout DFAT's international scholarship programs network. It is responsible for providing highlevel psychosocial and wellbeing advice, policy guidance, capacity support and training across the Australia Awards network throughout the scholarship and Fellowships cycle.
The role supports the psychosocial wellbeing of scholars and fellows by offering expert psychosocial guidance, case management and advisory support to the network. It also leads the development of psychosocial wellbeing capacity building and learning initiatives and contributes to policy review and bestpractice programming.
The position is supervised by the Senior GEDSI Adviser and may oversee ShortTerm Advisers (STAs) to ensure a coordinated approach to case management, policy and service delivery.
Responsibilities will ensure:
Lead and advise on critical psychosocial and mental health incidents in collaboration with scholars, DFAT, institutions and support services; contribute to policy development and improvements with a wellbeing focus; and design, deliver or support capacitybuilding activities on psychosocial wellbeing, mental health and case management across the Australia Awards network.
Provide confidential and culturally sensitive psychosocial support and case management to scholars, including predeparture assessments, tailored support plans, liaison with universities and DFAT on complex cases, referral to appropriate wellbeing services, and maintaining accurate case records in line with privacy and case management systems and protocols.
Provide ondemand expert advice to DFAT, Post staff and Australian universities on managing scholar psychosocial wellbeing issues, and support institutions in implementing and sharing bestpractice mental health and wellbeing approaches across the network, recognising differing institutional contexts and resourcing.
Contribute to policy and program development by reviewing and enhancing psychosocial wellbeing policies, developing guidelines and resources, facilitating consultations across the Australia Awards network, and working with the M&E team to monitor trends and risks and recommend proactive strategies.
Build capacity and strengthen stakeholder engagement by delivering psychosocial wellbeing training, fostering collaboration with institutions, working with the Disability Adviser on joint guidelines and toolkits for intersecting needs, and promoting an inclusive environment that supports scholar resilience and wellbeing.
Contribute to MEL and reporting activities by collaborating with DFAT, GRU and other stakeholders on research and trend analysis; convening learning and sharing initiatives (including Communities of Practice where required); participating in GSU reflections and MEL activities aligned with annual plans; using insights to refine program strategies and enhance scholar experience; and delivering highquality reporting in line with DFAT standards.
About you
You will bring demonstrated expertise in designing and delivering psychosocial wellbeing, mental health and disabilityinclusion capacitybuilding and policy initiatives that are both preventative and responsive, and that uphold the critical care and safeguarding needs of diverse cultural and social groups.
Additional key requirements include:
Tertiary qualifications in Psychology, Mental Health, Nursing or Counselling or another relevant field and/or equivalent relevant experience and training.
Proven expertise in designing and delivering psychosocial wellbeing, mental health and disability inclusion capacity-building and policy initiatives that are both preventative and responsive to the critical care and safeguarding needs of diverse cultural and social groups
Proven expertise in psychosocial wellbeing and mental health case management within the Australian healthcare system, ensuring case management protocols and confidentiality meet high professional standards and fostering positive stakeholder collaboration to support scholar wellbeing and continuity of care
Proven expertise in conducting psychosocial and mental health analysis and research, undertaking consultations, developing strategies, and assessing and strengthening policies and practice
Experience in safeguarding in a multicultural and inclusive environment; experience in international scholarship programs or in the tertiary education environment is highly desirable
excellent interpersonal skills, including cross-cultural experience and communication skills, with the ability to navigate complex issues
Demonstrated excellence in stakeholder engagement to maintain productive relationships, facilitate capacity development and influence a wide range of stakeholders,
Excellent writing skills with the ability to adapt to a wide range of purposes and audiences, including research, strategic, policy, templates and training documents.
To Apply
Please submit your application online, including your CV and brief cover letter (maximum 2 pages), outlining your suitability in line with the requirements of the position.
Established working rights required for suitable candidates; there is no visa sponsorship or relocation support available.
For further information please email
Closing date: Sunday 18 January 2025, 11.59pm AEDT
Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success, and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.
Should you require any adjustments or accommodations to be made due to a disability, or you are a neurodivergent individual or for any other circumstance, please email our team at and we will be in touch to discuss.
Safeguarding - We define Safeguarding as "the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm". We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.
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$104k-138k yearly est. 3d ago
Content Management System Specialist
TSR Consulting 4.9
Support associate job in Princeton, NJ
84155
**Please only local candidates to Princeton NJ
**MUST have Pharmaceutical or Life Sciences industry experience
TSR is a premier National U.S. Staffing company with over 50 years of staffing excellence.
Our client, a leading pharmaceutical company is hiring a Content Management System Specialist for a 12+ months contracting assignment.
Must have skills:
Experience with Veeva Vault PromoMats and related platforms (MLR, eWizard)
Strong understanding of content workflows and regulatory compliance
Ability to manage large-scale communications and user support
Pharmaceutical or Life Sciences industry experience, especially in promotional content management
Familiarity with regulatory review processes and compliance standards
Hands-on experience with Veeva Vault PromoMats, ServiceNow ticketing systems, ALM testing environments
Experience managing global user bases and supporting multi-country implementations
Pay: $27-28/hour W2
Location: Princeton NJ
Responsibilities:
This role manages global communications, system approvals, and user support for Veeva Vault PromoMats and related platforms
It ensures smooth operations across multiple systems, supports global user adoption, and partners with cross-functional teams to maintain compliance and efficiency in promotional content workflows
Create and distribute communications for updates and enhancements to 5,000 global users of VeevaVault
Manage tags, campaigns, and agency lists in Veeva Vault
Partner with IT to understand, test, and validate changes in UAT and Production environments
Maintain and update support guides in Review Central and Veeva Vault Resources
Serve as the sole approver for all test runs and scripts for Veeva Vault
Maintain static permission lists and control mail groups used for communications
Manage, update, and resolve access/permission issues in PromoMat
Approve ServiceNow tickets for system access across MLR and eWizard platforms
Maintain the master agency user list and support market leads in adding new countries
Assist Regulatory Ops with workflows, permissions, and profiles for external users
Work with users to provide guidance and troubleshoot workflow issues
$27-28 hourly 3d ago
Client Support Specialist - WealthTech / RIA Focus
Taurus Search 4.6
Support associate job in New York, NY
My client was founded in 2017 to help financial advisors better secure their clients' financial futures. They focus on independent Registered Investment Advisers (RIAs), delivering financial products that advisors can't easily access today through beautiful, scalable, and easy-to-use technology.
Today, they work with over 900 RIAs that collectively represent more than $1.6T in assets under management across two industry-leading products
We are looking for a strong client support representative with their Series 7 license to handle client accounts and cash movements. This role involves providing white-glove customer service, answering questions from end clients, and relaying feedback to product and engineering teams.
My client operates on a hybrid work model, with employees coming to the office on Tuesdays, Wednesdays, and Thursdays. They provide lunch on in-office days and encourage team meetings and collaboration.
$39k-47k yearly est. 2d ago
Area Support I Representative
Canon U.S.A., Inc. 4.6
Support associate job in New York, NY
Company Canon U.S.A., Inc. Requisition ID 33661 Category Field Service Type Full-Time Workstyle Full-Time On Site About the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Requires flexibility to provide coverage at many sites throughout the region.
Your Impact
- Promptly informs supervisor of potential problems or customer concerns.
- Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal.
- Strong focus on providing good customer service.
- Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded.
- Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location.
- Attends cross-functional trainings to ensure ability to provide coverage when short-staffed.
- Provides site coverage as needed. Requires flexibility to change schedule/location at a moment's notice.
- Collaborates with multiple account teams to ensure a smooth transition of responsibility with minimal impact to client services.
Copy/Print Production/Copy Center:
- Responsible for prompt and accurate reproduction of all print requests.
- Reviews electronic file for print readiness, prints documents, punches, binds, assembles, sorts, laminates and performs pre-delivery quality control check.
- Receives, logs, delivers and tracks all activity for reporting purposes.
- Responds to customer requests.
- Performs routine upkeep and basic maintenance of equipment.
- Records and tracks customer inquiries and fulfillment of requests.
- Performs daily convenience care functions as needed.
Mail/Courier Services:
- Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail.
- Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc).
- Researches and routes unidentified and generic mail. Receives, logs, delivers and tracks messenger items.
- Responds to customer requests.
- Performs routine upkeep of equipment.
- Records and tracks customer inquiries and fulfillment of requests.
Reception/Office Services:
- Responsible for performing general front office reception duties such as greeting visitors, answering phone calls, taking messages, scheduling conference rooms, entering data into computer.
- Responds to customer needs and requests, accepts deliveries and sets up food and beverages for meetings.
- May also be responsible for copy/binding/copier maintenance.
File Room/Records File Services:
- Ensures all filing assignments from the current and previous day have been filed.
- Creates, maintains, updates, and monitors files, file database and file rooms.
- Coordinates special projects and other functions assigned by client contact and Site Manager.
- Ensures all file rooms are intact at all times.
Device Maintenance:
- Responsible for customer satisfaction through the performance and maintenance of reprographic equipment at customer location.
- Follows daily, established maintenance processes and procedures.
- Maintains routine upkeep of equipment including cleaning glass and surfaces, clearing paper jams, replenishing toner and loading paper.
- Evaluates equipment issues and notifies service department if unable to resolve.
- Delivers paper.
- Assists end-users in basic functionality of equipment.
- Records meter reads.
- Maintains service activity reports.
- Monitors supplies and restocks inventory.
Shipping/Receiving:
- Responsible for shipping and receiving incoming and outgoing packages, materials, parts, or products and verifying and maintaining records of all shipments.
- Receives shipments and counts pieces, retains shipment paperwork, follows delivery schedule for incoming shipments, and secures customer signatures.
- Responsible for operating shipping/receiving equipment, responding to customer requests, data entry, and maintaining inventory.
Inventory Services:
- Processes and monitors all inventory movement within assigned responsibilities, locations and organizations.
- Analyzes ongoing activity of inventory.
- Assists in identifying slow moving and obsolete inventory or when inventory levels are low.
- Monitors and communicates status of inventory.
- Initiates, conducts and reports on Physical Inventories.
About You: The Skills & Expertise You Bring
Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.
In accordance with applicable law we are providing the anticipated base salary for this role: $17.20 to 23.37/ hr
- HS Diploma, GED, or equivalent experience required, plus less than one year of related experience.
- Basic computer skills/technical knowledge.
- Ability to work OT as needed.
- Ability to lift up to 50lbs.
- Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties.
- Good customer service and communication skills.
- Ability to multitask and prioritize in order to meet deadlines.
- Must be willing to learn new skills and interact with new teams on a regular basis.
- Ability to work with minimal supervision.
- Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
Company Overview
About our Company - p { font-size: 18px; } Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years*. Canon U.S.A. is dedicated to its
Kyosei
philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at company/canonusa.
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks!
-Employee referral bonus
-Employee discounts
-"Dress for Your Day" attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you can't get anywhere else
*Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers' site about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at about-us/life-at-canon.
#CUSA
Workstyle Description
Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.
Posting Tags
#PM19 #LI-JZ1 #LI-ONSITE #ID22
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$17.2-23.4 hourly 1d ago
Desktop Support Specialist
Teksystems 4.4
Support associate job in New York, NY
Provide direct end user support in the New York City area, while working as part of a global infrastructure support team providing remote support for all our locations worldwide. Joins a global team of 9 people with one other Sr. sitting in NYC. * Provide first class support for a creative and executive team
* Provision new equipment and onboard new users and provide welcome training
* Perform account provisioning and permissions assignments
* Install, configure, and troubleshoot desktops, laptops, printers, scanners, mobile devices, and
other peripheral equipment as required.
* Perform basic break fix tasks
* Support security teams on incident response and use of patching and anti-malware tools
* Troubleshoot connectivity issues both wired/wireless
* Provide global support for any SMP location as required
* Laisse with L2 & L3 teams to assist with troubleshooting and configuration of local
infrastructure as required
* Navigate a wiring closet to patch workstations/devices into the network as appropriate
* Work in our Service Desk ticketing system
* Document troubleshooting steps & procedures so others can leverage knowledge
* Maintain inventory of local assets
* Project based work as needed
*Skills*
Desktop, Support, Imaging
*Top Skills Details*
Desktop,Support,Imaging
*Additional Skills & Qualifications*
4+ years of related experience.
* Strong understanding of Windows and Mac environments.
* Have strong interpersonal skills and be able to manage expectations of a demanding user
community.
* Proficient in MS Word, Excel, Outlook, and PowerPoint and Office 365 Administration
* 8 - hour business workday but variations in work volume frequently require extended working
hours for evening and late-night events
* Be familiar with basic security & privacy principles (MFA, Access Control, Asset Management, phishing, data protection, encryption) * Broadly familiar with basic networking concept (tcp/ip, subnets, dhcp, dns) * Experience with ITSM (Jira or ServiceNow, for example) * Familiar with MDM (Mobile Device Management) (Intune, JAMF, or Addigy, for example) * Experience working with Intune & Autopilot is a plus
*Experience Level*
Intermediate Level
*Job Type & Location*This is a Contract position based out of New York, NY.
*Pay and Benefits*The pay range for this position is $20.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a hybrid position in New York,NY.
*Application Deadline*This position is anticipated to close on Jan 23, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$20-30 hourly 1d ago
Patient Relations Support Specialist
NYC Health + Hospitals/Correctional Health Services 4.7
Support associate job in New York, NY
NYC Health + Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and correctional health services. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers.
NYC Health + Hospitals/Correctional Health Services is one of the nation's leading correctional health care systems in quality of and innovations to care, and access from pre-arraignment through compassionate release. In-jail services include medical, nursing, mental health, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS leverages the resources of the nation's largest municipal health care system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City's criminal justice reform efforts.
NYC Health + Hospitals/Correctional Health Services is one of the nation's leading correctional health care systems in quality of, and innovations and access to care. In-jail services include medical, mental health, nursing, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS conducts enhanced pre-arraignment screening and forensic psychiatric examinations; and leverages the resources of the Health + Hospitals system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City's criminal justice reform efforts. Our workforce is comprised of more than 1,500 dedicated professionals, with locations in all five boroughs and on Rikers Island.
Under the direction of the Director and/or Deputy Director of Patient Relations, the Assistant Coordinating Manager will be responsible for documenting, managing incoming phone calls and emails, maintaining accurate records, updating the databases and coordinating complaints and requests relating to health care provided in the City's jails.
Examples of work:
Review dashboard on a daily basis, notify emergency contact for patients with specific serious injuries, hospitalizations and enter into database.
Assist in coordinating the bi-monthly QIC meetings by recording meeting minutes and updating the database with relevant outcomes and follow-up action items.
Answer incoming calls, compose email identifying case as a complaint and/or request.
Review voicemails, transcribing messages and email.
Enter and update new cases into the Patient Relations database.
Monitor and maintain the Patient Relations email in-box for all correspondences received and appropriately handle according to standardized procedures and policies.
Complete day-end reconciliation of inquiries received, assigned and sent.
Perform additional tasks as assigned.
Minimum Qualifications:
1. A Baccalaureate Degree from an accredited college or university in Business Administration, Community Health, Psychology or related discipline with one year of full-time experience in a supervisory or administrative capacity in business management systems, general administration, health care and medical/patient systems administration; or,
2. A satisfactory combination of education, training and experience.
NYC Health and Hospitals offers a competitive benefits package that includes:
Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
Retirement Savings and Pension Plans
Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
Loan Forgiveness Programs for eligible employees
College tuition discounts and professional development opportunities
College Savings Program
Union Benefits for eligible titles
Multiple employee discounts programs
Commuter Benefits Programs
$40k-61k yearly est. 22h ago
IP & Tech Transactions Associate
Marsden 3.9
Support associate job in New York, NY
I am working with a global top law firm looking to grow its IP and Tech Transactions group at the Associate level in New York. Ideally the group are looking for attorneys between class of 2020-2022 but could be open to looking at someone who falls just either side of this range.
The group does a mix of standalone commercial work and transactional support on major M&A and financing deals. A large portion of the clients are tech giants and emerging tech companies, with the balance being global companies that operate across every major industry.
You should have experience from another top law firm. If you have done a stint in house, you may also be eligible to apply.
*This is a market paying law firm*
Please reach out to me to discuss:
*******************************
************
$71k-110k yearly est. 3d ago
Freelance Contracting for IT Techs, designers and Online Tech Services
Advanceqt.com
Support associate job in New York, NY
Freelance Independent work in IT Graphics, IT Designs, Video and motion editing, Programing, IT Analyst services online. Remote and or location work on a freelancer online platform. Need a smart phone and lap top or desk top computer to perform work.
We provide a platform and you work for various clients.
$50k-86k yearly est. 14d ago
Journal Support Specialist
Springer Nature
Support associate job in New York, NY
Job Title: Journal Support Specialist
Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit about.springernature.com and follow @SpringerNature
About the Role
The Journal Support Specialist is a key member of the Publishing Support team, reporting to the Journal Support Manager. This role provides expert customer service to authors, editors, and internal stakeholders across the publishing journey, with a focus on Open Access workflows and policy-driven processes.
The specialist collaborates with Editorial, Finance, Production, and Policy teams to resolve queries, improve workflows, and enhance the author experience. The role requires a strong understanding of publishing operations, financial processes, and project management principles, with an emphasis on continuous improvement and cross-functional collaboration.
Responsibilities
Customer Service & Vendor Management
Respond promptly and professionally to author queries via Freshdesk and chat.
Liaise with vendor teams (e.g., Straive) to ensure consistent service delivery.
Communicate updates and policy changes to SNCS and vendor teams.
Monitor query volumes and types; generate reports and insights.
Provide training materials and feedback to vendor team leaders.
Workflow & Quality Management
Maintain and improve documentation, workflows, and canned responses.
Review ticket handling for quality assurance and recommend improvements.
Analyze satisfaction survey feedback to identify pain points and opportunities for automation or self-service.
Project Management & Process Improvement
Lead or contribute to continuous improvement initiatives aligned with departmental strategy.
Apply Lean Six Sigma principles to streamline processes and enhance efficiency.
Collaborate with internal stakeholders to adapt projects to evolving business needs.
Prepare data and background materials to support proposed changes.
Finance & Invoice Support
Draft and review contracts to meet customer and business requirements.
Manage invoice creation, cancellation, and edits in SAP.
Ensure compliance with financial policies and resolve payment-related queries.
Generate reports and follow up on outstanding invoices.
Experience, Skills & Qualifications:
Essential
Strong organizational and time management skills.
Detail-oriented with a high level of accuracy.
Proficient in Freshdesk, SAP, OASiS, Microsoft Office, and project management tools.
Excellent written and verbal communication skills.
Ability to handle confidential information with discretion.
Initiative-driven with problem-solving capabilities.
Comfortable working in agile, fast-paced environments.
Desirable
Understanding of publishing workflows and Open Access policies.
Experience with contract drafting and financial processes.
Familiarity with Lean Six Sigma methodologies.
Strong networking and research skills.
Empathetic and collaborative approach when working with vendor teams.
Project management experience and ability to lead cross-functional initiatives.
Springer Nature US provides a comprehensive and competitive benefits package which includes the benefit offerings listed below:
Medical, Dental and Vision
401(k) with company match and contribution
Hybrid office working policy, Summer Hours, and paid time off
Flexible Spending and Commuter programs
Multiple Life insurance options
Disability coverage
Tuition Assistance
Voluntary benefits: Identity Theft Protection, Pet Insurance, and Legal Assistance Insurance
Employee Assistance Program
Family friendly benefits and a variety of employee discounts
An array of Employee Social Networks
US Annualized Base Salary Range: $42,000 - $50,000. The salary offer may vary based on work experience, education, skill level, and equity. The US salary range does not align with the salary ranges in other countries when converted to the currency of that country.
Springer Nature is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following poster.
At Springer Nature, our mission is to be part of progress - and that begins with inclusion: of people, perspectives, and ideas. We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. Find out more about our DEI work here: gp/group/taking-responsibility/diversity-equity-inclusion
For more information about career opportunities in Springer Nature please visit SpringerNatureCareers/
#LI-EG1
$42k-50k yearly 2d ago
PT Support Associate - Seasonal
Tory Burch 4.9
Support associate job in Elizabeth, NJ
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.
Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community.
You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today!
Life @ToryBurch is Special Because:
When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry.
* Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
* We have the best team in the world and believe in paying competitively and rewarding high performance.
* Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
* We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers.
* We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way
* We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.
This Role is Tailor-Made for You Because:
You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus!
A Day in the Life:
The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence.
To Land This Role:
* One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus
* Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts
* Occasional overnight travel may be required
* Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time
Why You'll Want to Join Our Team:
Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us!
How We Work Together
* Adaptable - We change before we have to
* Entrepreneurial - We own it
* Collaborative - There's no "I" in Tory
* Client & Brand Focused - We put ourselves in Tory's shoes
* Live the Values - We show up for each other
* Functional Expertise - We're constantly learning and growing
#TeamTory Values
We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.
Compensation Range
The compensation range for this position is 17.00 USD - 20.00 USD. Our offer will be based on your relevant experience and work location.
Benefits Information
We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours.
Equal Employment Opportunity Statement
Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.
Disability Accommodation
Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.
$34k-41k yearly est. Auto-Apply 60d+ ago
On-site System Support Specialist (Mid-Level)
360 It Professionals 3.6
Support associate job in New York, NY
360 IT Professionals is a California base Minority Business Enterprise specializing in the field of IT Consulting and Staffing. Since our Inception we have been providing industry leading IT solutions for Staffing and Software Development. We have
more than
30 IT Staffing Services contracts
across USA and working
closely with
Fortune 500 Companies
and
Key Private sector Agencies.
We
are providing staffing support to more than
10 State Customers
across USA
and have successfully
staffed for more than 260 roles in last 6 months.
Job Description
Job Title:
On-site System Support Specialist (Mid-Level)
Duration:
24 months
Work Location: US-NY-New York
Openings: Multiple Openings
***
Local candidates preferred***
Position Description/Responsibilities:
Join a world leader in IT metrics and productivity! Computer Aid, Inc. (CAI) is a full service Information Technology outsourcing firm with more than 30 years of experience and a world leader in IT measurement and IT productivity.
Computer Aid, Inc. is looking for five Mid-Level On-site System Support Specialist with 3-5 years of experience!
These positions comes to us from our NY State contract for Hourly Based Information Technology Services and is located in New York, NY. New York City is the largest city in the United States and has something for everyone. There are innumerable things to experience in the Big Apple including basketball games and concerts at Madison Square Garden, plays on Broadway, Cirque du Soleil at Radio City Music Hall, and many other world famous tourist attractions.
Consider applying today as time is limited on these and other positions like it for the state of NY.
Qualifications
Position Requirements/Technical Skills:
OCFS has had the greatest success in implementing and supporting the CONNECTIONS application deployments when it has provided the end users on-site face-to-face support during deployment. Providing on-site support staff resources accelerates a caseworker's ability to successfully master how to utilize the new application properly and results in fewer case documentation errors and aids in user acceptance. The staff hired will provide one-to-one or small group on- site support to users in how to best utilize the updated and modernized application features and to how incorporate them into their business processes. The hired staff will understand and be able to translate the screen changes of the transformed CONNECTIONS for the end-users. These staff will also serve as the front line to identify software issues that could possibly occur when the application is first migrated and will also be able to quickly provide helpful information to users for features that require additional training or technical assistance.
Ongoing support of the system will be provided by a cadre of well-trained, experienced support staff will significantly help ease the transition for users as OCFS deploys new application
Daily Tasks will include but are not limited to the following:
Go on-site to local districts and voluntary agencies located within the New York City Region to assist caseworkers/supervisors in properly using the CONNECTIONS application.
Trouble shoot either via phone or while on-site application issues needing resolution.
Provide training support and technical assistance follow-up to CONNECTIONS users in using new CONNECTIONS functionality both prior to rollout and following the rollout.
Troubleshoot issues encountered on-site and provide information and data to help resolve identified problems
Assist in providing face-to-face support for an array of ad hoc OCFS initiatives that require a specialized response.
The ONE MANDATORY REQUIREMENT:
You must be a Mid-Level On-site System Support Specialist with documented employment experience of 3-5 years (36-60 months).
You must have experience in the usage and support of a collection of development platforms, technical architectures, or business applications and products that run on those platforms, beyond that of a Programmer.
You must be able to work without assistance.
Requested Desirable Qualifications:
The numbered qualifications below are not mandatory, but candidates should meet or exceed in duration and skill set target asked for, at least 3 of numbers 1 through 5.
36 months of experience providing actual on-site implementation assistance for a large scale automation effort.
36 months of experience in change management; planning and implementing change.
15 months of experience in implementing SACWIS systems in New York State or another state.
36 months of experience providing training and/or technical assistance in either a classroom or in a work environment.
Bachelor's Degree.
Additional Information
***local candidates preferred***
$87k-111k yearly est. 1d ago
Senior Investor Onboarding and Support Associate
Masterworks 3.5
Support associate job in New York, NY
Masterworks is the leading platform for investing in SEC-qualified shares of blue-chip artwork by names like Banksy, Basquiat, and Picasso. In just a few years, we've built a portfolio of over $1 billion in world-class art and opened access to the $1.7 trillion art market for more than 900,000 investors.
We've been featured in The New York Times, CNBC, The Wall Street Journal, and Financial Times, and were recognized as one of LinkedIn's Top 50 Startups in the U.S. Following our $110M Series A, Masterworks achieved unicorn status - and we're just getting started.
Our 80+ employees work together in our Financial District headquarters, where collaboration, learning, and innovation happen every day.
Why Join Masterworks
You're excited by the intersection of finance, technology, and art.
You want to help democratize access to alternative investments.
You thrive in a fast-paced, collaborative startup environment.
You value doing meaningful work that directly impacts investors and company growth.
If that sounds like you, we'd love to meet you.
The Role
As Senior Investor Onboarding and SupportAssociate, you'll be the first point of contact for investors, and a point person for the onboarding process, ensuring compliance, and setting the tone for an exceptional client experience. You'll also play a key role in supporting VIP investor success post-sale, building relationships that foster confidence and long-term engagement.
What You'll Do
Investor Onboarding
Welcome new investors to the platform and guide them through account setup, KYC verification, and documentation.
Coordinate across internal teams (Compliance, Advisory, Product, Finance) to ensure every account is activated smoothly and efficiently.
Maintain a deep understanding of our product and investment process to confidently address investor questions.
Investor Success & Support
Build trusted relationships with VIP investors, proactively addressing questions and ensuring they feel supported beyond onboarding.
Act as the voice of the investor within Masterworks, surfacing insights and feedback that help improve the client experience.
Manage communications through CRM and ticketing systems, maintaining professionalism and attention to detail across all interactions.
What We're Looking For
3-5+ years of experience in client service, onboarding, operations, or investor support (financial services preferred).
Strong verbal and written communication skills - you make complex ideas simple and human.
Customer-first mindset with a passion for delivering white-glove service.
Bias to action, sound judgment, and ability to navigate ambiguity.
Collaborative and team-oriented approach.
High proficiency with CRM systems (HubSpot experience a plus).
Interest in art, finance, or alternative investments.
Familiarity with regulated environments or investor accreditation (a plus).
Perks & Benefits
Daily catered lunches
Health, dental, and vision coverage (with FSA options)
PTO and 401(k)
Free museum and gallery admission
Company events, happy hours, and social clubs
Compensation Philosophy
The base salary range for this role is $75,000-$90,000. Actual compensation will depend on experience, qualifications, and market alignment. Exceptional candidates may fall outside the posted range.
$75k-90k yearly Auto-Apply 11d ago
IT Security production support Specialis
Tata Consulting Services 4.3
Support associate job in Pennington, NJ
Must Have Technical/Functional Skills * Primary Skill: Ping Access * Secondary: Ping Federate * Tertiary Skill: Linux * Experience: Minimum 10 years Roles & Responsibilities * 8+ years of Production support experience on Ping Access, Ping Federate, Ping Directory, PKI, Splunk, excellent knowledge of Identity and Access Management (IAM) domain.
* Excellent knowledge on Linux, Networking (TCP/IP), Information security. LINUX is Required.
* Well versed with ITIL framework
* Excellent Communication Skills
* Demonstrate a strong work ethic and takes pride in accomplishment.
* CISSP OR equivalent Information Security domain certificate will be value add.
* Exhibits strong drive for results and success.
* Persists in the face of significant difficulties, does not give up easily.
Identity and Access management (IAM) operations team is accountable for the successful delivery of all operational services globally for the IAM applications and infrastructure of the bank. This team supports a wide range of IAM infrastructure such as Single Sign On, Consolidate Directory Services Network (CDSN), Federated Identity (aka SAML), PKI infrastructure and tools, Extended Authentication Services, Strong Authentication, SailPoint and Splunk. This includes problem engagement during triage, service restoral, identification of root cause, and facilitation and co ordination of identification of root cause and permanent fix resolution - in accordance with agreed upon practices.
Generic Managerial Skills, If any
Identity and access Management
TCS Employee Benefits Summary:
* Discretionary Annual Incentive.
* Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
* Family Support: Maternal & Parental Leaves.
* Insurance Options: Auto & Home Insurance, Identity Theft Protection.
* Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
* Time Off: Vacation, Time Off, Sick Leave & Holidays.
* Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Salary Range : $110,000-$120,000 a year
$110k-120k yearly 12d ago
Technical Production Support PM
Hsssoft
Support associate job in Warren, NJ
FULLTIME. Pease note: It is not a pure PMO Project Manager or Completely Technical Development manager role. The role is not expected to do design, development, etc. Mainly Production incident management, defect fixing & hot patches.
Detailed JD:
• About 12+ years in overall IT.
• Technical background - Preferably Java development background
• PL-SQL skills - Intermediate level
• Basic conceptual knowledge on Network, Firewall, Clustering, Replication, etc
• Experience in L3 support
• Experience in Defect Triaging, Functional Analysis
• Project Management skills to drive a large global support team (25+ today, expected to grow to 50 in next 6-12 months)
• Excellent communication and articulation skills.
• Experience interfacing and providing status report and other metrics reporting to senior stakeholders (Director & MD level)
• Experience in building relationship & Coordination with various cross functional groups (Functional, Development, Production Support, Release Management, et al)
• Experience in driving and mentoring team
Needs to take “Driver seat” and run independently with minimal supervision.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$64k-110k yearly est. 1d ago
Service & Support Specialist
Ponce Bank 3.7
Support associate job in New York, NY
Impact Supports the Bank's performance, profitability, and reputation by serving as a trusted internal service partner. Provides timely, accurate, and professional support to employees across the organization, ensuring operational efficiency, and compliance.
Responsibilities
The Service & Support Specialist is the primary point of contact for employees seeking assistance with bank processes, systems, and operational procedures through the internal support hotline. This role ensures prompt resolution of inquiries, identifies opportunities for process improvement, and strengthens employee knowledge through guidance and training. The Specialist collaborates across departments and participates in testing new systems and functionality to ensure employees have the resources needed for the delivery of excellent service to customers.
Essential Functions
* Serve as the first point of contact for internal hotline support inquiries across all departments.
* Provide expert guidance on operational procedures, account maintenance, system navigation, and basic technology troubleshooting.
* Log, track, and resolve support requests.
* Collaborate with front-line staff and specialized departments (Operations, IT, Compliance, etc.) to ensure accurate and consistent communication and timely resolution of escalated issues.
* Create, update, and share internal support documentation, FAQs, and training resources.
* Participate in testing, upgrades, and implementation of new core and third-party systems.
* Regularly analyze support trends and recommend system enhancements, workflow improvements, and staff training initiatives.
* Stay current with bank products, services, policies, and regulatory requirements to provide accurate support.
* Proactively identify knowledge gaps and recommend development opportunities for staff.
* Occasional travel to other locations as needed to ensure operational consistency, employee support, and service excellence.
Ancillary Functions
* Assures adherence to Bank policies and procedures and federal and state regulatory requirements.
* Provides cross-functional support to other areas of the department and the Bank where service or assistance is needed.
* Perform tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances.
Mandatory Training Curricula
Training is required of all Bank staff as related to regulatory mandated compliance topics and courses required for specific job functions. Career enhancement training courses are also available. Please refer to course catalog and management for details.
Competencies (refer to Competencies Library)
Skills
* Excellent verbal and written communication skills (Spanish a plus).
* Strong customer service, active listening, and interpersonal skills.
* Ability to remain calm and professional under pressure.
* Strong organizational and time management skills.
* Knowledge of retail bank products, services, and related operating procedures.
* Familiarity with current banking regulations and compliance standards.
* Proficiency with Microsoft Office, core banking systems, and web-based platforms.
* Experience with case management or ticketing systems preferred.
Physical Demands
The physical and related demands described in this section are representative of those that must be met by an employee to successfully perform the essential functions of this job. This job is mostly sedentary in nature but may occasionally involve lifting files and other materials that weigh up to 20 lbs. Employees in this job must be able to work in an office environment during regular business hours where they come into regular and frequent contact with internal and external customers and other members of the public. Therefore, employees in this position are expected to have consistently positive interactions with the public.
Education/Training
Associate's degree or equivalent in Business, Finance, or a related field preferred.
Experience
Minimum of two (2) years of experience in retail banking, banking operations, call center, or employee support roles.
Salary Range $60,332 - $70,000
Your work powers purpose-and service makes it possible.
Behind the scenes, our back-office professionals are the driving force of our mission. Through service in operations, lending, compliance, marketing, or IT, your expertise fuels innovation and ensures we deliver on our promise of community-first banking.
Join a team where your role isn't just essential-it's transformative, making a direct impact on the people and communities we proudly serve.
Ponce Bank participates in the E-Verify program.
$60.3k-70k yearly 60d+ ago
BCBA - 5K Sign-On- Dedicated Clinical Support - Union, NJ
Flywheel Centers 4.3
Support associate job in Union, NJ
Job DescriptionBCBA - Union, NJ (Fully Center-Based | Afternoon/Evening) Make an Impact. Get the Support You Deserve.
At Flywheel Centers, we believe BCBAs do their best work when they're supported, focused, and valued. This is a role where you can deliver high-quality ABA care, grow professionally, and actually enjoy your work.
What Sets This Role Apart:
$5,000 Sign-On Bonus - $2,500 after 3 months, $2,500 after 6 months
Fully Center-Based - no home visits, no travel between clients
Dedicated BT Liaison - we handle scheduling, parent communication, and coordination, so you can focus on what matters
Hands-On Clinical Support - engaged Clinical Director + dedicated BCBA supervisor
Reasonable Caseloads - manageable assignments for meaningful clinical outcomes
Growth Opportunities - clear path to Lead BCBA or Clinical Director
Your Role
Conduct assessments, create individualized treatment plans, provide parent training, and supervise RBTs
Collaborate with your clinical team to ensure best practices and high-quality outcomes
Maintain documentation and compliance with QA support
Participate in ongoing professional development
Who You Are
Master's degree in ABA, Psychology, Education, or related field
Active BCBA certification
Collaborative, ethical, and committed to quality care
Job Posted by ApplicantPro
$29k-36k yearly est. 11d ago
Information Technology Desktop Support
Teceze
Support associate job in New York, NY
Desktop Support Engineer - White Glove / Executive IT Support
Longterm Contract
Updated Job Overview (Enhanced)
Teceze is hiring a Desktop Support Engineer - White Glove / Executive IT Support to provide high-touch, premium on-site IT support for CIO, CXO, and senior leadership users at one of our prestigious enterprise clients. This role is ideal for an engineer with up to 3 years of experience who demonstrates professionalism, discretion, and strong technical fundamentals combined with excellent customer service skills.
The engineer will act as a trusted IT partner for executives, ensuring minimal downtime, seamless technology experiences, and proactive issue resolution. The role requires hands-on expertise in end-user computing, executive device support, conference room technologies, and coordination with infrastructure teams.
Key Responsibilities (Added & Enhanced Points)
Deliver white-glove, executive-level IT support to CIO, CXO, and senior leadership users with a high degree of professionalism and confidentiality.
Provide priority incident response and proactive monitoring for executive users to minimize business disruption.
Install, configure, and support executive desktops, laptops, tablets, mobile devices, and peripherals in Windows and mac OS environments.
Perform IMAC activities with attention to executive workspace standards and documentation.
Support and troubleshoot conference room technologies, AV systems, Teams/Zoom meetings, and executive presentations.
Act as a single point of contact for VIP users, coordinating with internal IT teams and vendors for rapid resolution.
Maintain strict SLA adherence and escalation management for executive incidents.
Assist with new executive onboarding, device refreshes, data migration, and secure setup of workstations.
Provide Hands & Feet support for infrastructure, network, and data center teams, including basic server room activities when required.
Ensure accurate asset tagging, inventory updates, and lifecycle tracking for executive IT equipment.
Document issues, resolutions, and best practices in the ticketing system and knowledge base.
Follow security, compliance, and confidentiality standards while handling executive systems and data.
Required & Preferred Skills (Refined for White Glove Support)
0-3 years of hands-on experience in Desktop / End-User Computing support in enterprise environments.
Strong working knowledge of Windows and mac OS operating systems.
Experience supporting Office 365, Outlook, Teams, OneDrive, and common enterprise applications.
Basic understanding of network concepts (LAN, Wi-Fi, DHCP, DNS).
Exposure to IT asset management, ticketing systems, and vendor coordination.
Prior experience supporting VIP / executive users is highly preferred.
Familiarity with conference room AV setups, docking stations, monitors, and executive workspaces.
Basic exposure to data center environments, racking, cabling, and labeling is a plus.
Exceptional communication, presentation, and interpersonal skills.
Strong sense of ownership, discretion, and customer-first attitude.
Ability to work calmly under pressure in a fast-paced, on-site executive environment.
$42k-71k yearly est. 2d ago
Desktop Technician (Overnight Shift)
Teksystems 4.4
Support associate job in New York, NY
Main Responsibilities: * Maintain detailed inventory of hardware and Software being used at private practices * Support simultaneous projects at varying hospital sites: Windows 11 upgrades, MDM migration, etc * Supports computer users with installation of basic hardware/software and networking components to meet personal computer needs.
* Properly image workstations and validate application functionality
* Deploy workstation setups and provide excellent cable management
* Assist/lead site deployments for end user hardware role outs
Skills:
* Excellent listening, questioning, and customer service skills
* Strong problem-solving and logical thinking skills, able to absorb and relate to new technical concepts quickly and build on knowledge learned
* Ability to maintain composure, tact and effectiveness under stressful conditions
* Ability to organize information, efficiently manage time and balance multiple priorities
* Strong verbal and written communication skills, particularly an ability to relay technical concepts to a business audience
* An understanding of applications running in a Citrix environment and VDI
*Ideally this person should have 2-4 years of overall experience*
*Skills*
Deployment, Windows 10, Hardware, Troubleshooting, Desktop, Support, Imaging, Windows, Customer service, windows 11, m365, ivanti
*Top Skills Details*
Deployment,Windows 10,Hardware,Troubleshooting,Desktop,Support,Imaging,Windows
*Additional Skills & Qualifications*
Candidates must be flexible to travel to different hospital sites. This is not a field tech role, but there are sites in Manhattan, Queens, BK, and Long Island that will be supported.
*Experience Level*
Intermediate Level
*Job Type & Location*This is a Contract position based out of New York, NY.
*Pay and Benefits*The pay range for this position is $24.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in New York,NY.
*Application Deadline*This position is anticipated to close on Jan 30, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
How much does a support associate earn in West Freehold, NJ?
The average support associate in West Freehold, NJ earns between $33,000 and $117,000 annually. This compares to the national average support associate range of $26,000 to $83,000.
Average support associate salary in West Freehold, NJ
$62,000
What are the biggest employers of Support Associates in West Freehold, NJ?
The biggest employers of Support Associates in West Freehold, NJ are: