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Support associate jobs in Wyandotte, MI - 621 jobs

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  • Service Desk Specialist

    Strategic Staffing Solutions 4.8company rating

    Support associate job in Detroit, MI

    Location: Downtown Detroit - on site full time Duration: 12+ months Shift: 1st shift Pay rate: $20-22/hour NOTE: We have both full time (40 hours) and part time openings (7am - 12:00 pm) Service Desk Analyst • Provide first-level contact and incident resolution for all users with all issues • Uses advanced troubleshooting skills • Review knowledgebase articles ensuring accuracy of content • Provide accurate and timely logging of incidents and resolution • Meet or exceed performance goals • Escalate problems as appropriate following Service Desk procedures • Approve escalation requests via chat to ensure FCR metric goals are met. • VIP Call Handling • Mentoring of new and developing agents • Provide next level troubleshooting/guidance to team. • Deskside support/Concierge service • Review knowledgebase articles ensuring accuracy of content • Provide first-level contact and incident resolution for all users • Provide accurate and timely logging of incidents and resolution • Escalate problems as appropriate following Service Desk procedures
    $20-22 hourly 2d ago
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  • Operations Support Associate

    Pasona N A, Inc. 3.8company rating

    Support associate job in Detroit, MI

    Salary: $26-$32/hour (Depending on Experience) Industry: Manufacturing/Trading (Client company industry) Flexible Work Options: Hybrid schedule (3 days in office) Benefits: Not specified Required Qualifications: Associate degree in business, operations, logistics, or related field. Minimum 2 years of experience in an operations or customer solutions environment. Proficiency with SAP, Ringi, SharePoint, Overdrive, Mezzanine, and related internal systems. Intermediate-level Microsoft Excel skills including Pivot Table and VLOOKUPs. Ability to sit for extended periods, use office equipment, and occasionally lift 10-15 lbs. Local travel may be required; infrequent overnight travel possible. Responsibilities: Process SAP entries including customer orders, sales transactions, purchase orders, warehouse releases, returns, subcontract entries, stock transfers, and value write-offs. Manage documentation and month-end/annual closings, including reconciliation, warehouse charges, courier charges, inventory discrepancy research, and support disposal processes. Collect and organize inbound/outbound warehouse documentation and upload into DocuWare. Coordinate with Trade Compliance to ensure proper Incoterms, export filing, customs clearance, and required declarations. Support sales team with logistics quotes, shipment coordination, inventory reports, supplier forecasts, and analysis reports. Respond to inquiries and maintain strong communication across departments to resolve issues rapidly and effectively. Escalate issues when needed and ensure all stakeholders remain informed. Promote a positive workplace environment and adhere to all company rules and policies. This job description is a summary and may not list all duties and responsibilities.
    $26-32 hourly 2d ago
  • Desktop Support Specialist

    Coforge

    Support associate job in Southfield, MI

    Job Title: Desktop Support Specialist Skills: Level 1.5, Pix boot, SCCM/ intune, Active Directory 360 issues, Bitlocker, MFA & Google DUO, autopilot, Experience: 4-6 Years Job Type: Fulltime We at Coforge are hiring for Desktop Support Specialist with the following skills: Deskside associate Level 1.5 with experience in imaging, Laptops / Desktop troubleshooting, resolving printer issues, shipping, Field Service & receiving equipment etc. Should have over 4 years of experience in Deskside support. Imaging using Pix boot, SCCM/ intune. Experience in resolving Active Directory 360 issues. Experience with Bitlocker, MFA & Google DUO. Experience with autopilot. Experience in resolving Level 1 / Level 2 password, access & general laptop issues. Must have experience in supporting hybrid/Remote users in a large enterprise environment. Graduation or equivalent degree is mandatory.
    $39k-56k yearly est. 3d ago
  • Software Support Specialist, Merchant Services

    Tyler Technologies 4.3company rating

    Support associate job in Troy, MI

    The Software Support Specialist, Merchant Services, is responsible for managing and supporting payment-related queries and issues, ensuring smooth transaction processing, and assisting customers with payment inquiries. The role requires a combination of customer service skills, technical knowledge, and attention to detail to effectively resolve issues and provide positive customer experience. This individual will work closely with third party vendors, finance, technical, and customer service teams to ensure all payments are processed accurately and efficiently. Responsibilities * Handle customer inquiries and issues related to payments, including failed transactions, payment disputes, billing errors, and refunds. * Provide solutions for payment-related concerns and ensure timely resolution, escalating more complex cases to higher-level support or relevant departments. * Provide excellent customer service, including clear communication with customers regarding payment issues, processing steps, and expected outcomes. * Assist customers in navigating payment platforms, such as online payment gateways, ensuring they have the information and tools needed to complete transactions successfully. * Maintain accurate records of payment transactions, customer communications, and support cases. * Create and update reports on payment issues and trends, providing feedback to management for process improvements. * Work closely with the finance, IT, and customer service departments to resolve payment issues and improve payment systems. * Coordinate with third-party payment processors or vendors as needed to address technical issues or updates. * Ensure all payment processes comply with internal and external regulations, including security protocols and data protection laws (e.g., PCI-DSS compliance). * Stay informed on industry best practices and company policies to continuously improve service delivery. * Suggest improvements to streamline payment processes and reduce the number of payment-related issues. Qualifications * A bachelor's degree in business, finance, or a related field is required. * Previous experience in customer service, finance, or payment processing is desirable. * Familiarity with payment platforms (such as Payliance, FISERV, and Chase ISO) and tools is beneficial. * Strong problem-solving skills and attention to detail. * Excellent written and verbal communication skills. * Ability to work under pressure and manage multiple tasks simultaneously. * Basic understanding of financial transactions and payment systems
    $56k-68k yearly est. Auto-Apply 55d ago
  • Technical Support Representative

    Cardinal Staffing Services 3.9company rating

    Support associate job in Holland, OH

    Cardinal Staffing Services, is hiring a Technical Support Representative in Holland, OH. This is for a leading producer of payment and entry solutions for unattended industries, driving innovation across car wash, parking, laundry, and amusement. As a Tech Support Representative, you will be responsible for troubleshooting and diagnosing problems over the phone. The ideal candidate would have knowledge of reading and directing the use of volt meters and reading wiring diagrams for troubleshooting purposes. The candidate would also be responsible for setting up local area networks (LAN). Cardinal Staffing Services, is invested in their team members! All temporary employees are offered competitive compensation of $18/hr as well as a benefits package including health insurance (medical, dental, and vision). Generous referral bonuses are available upon hire. Monday- Friday 8:00am- 4:30pm Technical Support Representative Duties and Responsibilities: Providing remote applications via phone and email Answer customer phone calls and assist with a variety of issues Hardware and software troubleshooting Assist and train customers with new and existing equipment Order entry; Placing and exchanging orders Technical Support Representative Requirements and Qualifications Thorough knowledge of Windows PC Working Knowledge of LAN Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel) Advanced knowledge of computer hardware including network setups Highly organized multitasker who works well in a fast-paced environment Solid time management skills; able to prioritize About Cardinal Staffing At Cardinal Staffing, a Surestaff Company, we are dedicated to helping individuals unlock their career potential through meaningful job opportunities. As a leading staffing agency in the light industrial and manufacturing space, we pride ourselves on connecting talent with top employers across the Midwest. We understand that finding the right job is about more than just a paycheck - it's about finding the opportunity that fits your skills, goals, and lifestyle. Here are the benefits you'll enjoy when you partner with us: Access to a wide range of job opportunities Competitive pay Health and Wellness Programs (including EAP) Medical benefits including medical, vision, dental, and prescriptions Electronic weekly pay Employee Advocacy & Personalized Job Support Cardinal Staffing also follows all applicable state and local laws regarding sick time, paid time off, and retirement savings programs. Cardinal Staffing is an equal opportunity employer. Notice Regarding the Use of Artificial Intelligence in Employment Decisions In accordance with state mandates, we are providing this notice to inform all applicants and employees that artificial intelligence (AI) tools may be used at various stages of our employment processes. This may include recruitment, screening, hiring, promotion, or other employment?related evaluations. AI tools may assist in reviewing application materials, assessing qualifications, or supporting decision?making. These tools do not replace human judgment; rather, they are used to support consistent and efficient evaluation. Our commitment to speed-to-hire means we work efficiently to get you placed in the right role, fast. If you're ready to take control of your career, explore exciting opportunities, and gain experience that lasts, then Cardinal Staffing is the place for you. Let's get started today! #IND1
    $18 hourly 4d ago
  • Support Associate

    Tory Burch 4.9company rating

    Support associate job in Troy, MI

    We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. Our culture is welcoming and inclusive -- everyone is empowered to make a difference. We have the best team in the world and believe in paying competitively and rewarding high performance. Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers. We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made for You Because: You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus! A Day in the Life: The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence. To Land This Role: One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts Occasional overnight travel may be required Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time Why You'll Want to Join Our Team: Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us! How We Work Together Adaptable - We change before we have to Entrepreneurial - We own it Collaborative - There's no “I” in Tory Client & Brand Focused - We put ourselves in Tory's shoes Live the Values - We show up for each other Functional Expertise - We're constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor. Compensation Range The compensation range for this position is - . Our offer will be based on your relevant experience and work location. Benefits Information We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours. Equal Employment Opportunity Statement Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. Disability Accommodation Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.
    $25k-30k yearly est. Auto-Apply 60d+ ago
  • Server & Support Associate

    Beztak Senior Living

    Support associate job in Ann Arbor, MI

    Beztak Senior Living wants you to join our family of talented individuals. We are seeking to hire bright, dynamic leaders who have a passion for service and a commitment to excellence! At Beztak, we love what we do, and it shows. Our team of caring professionals work together to make our senior residents feel at home in our communities. Beztak is looking to hire a Server join our team. The server is responsible for providing an exceptional, five-star dining experience for our residents. You will need to have excellent customer service skills, attention to detail, and be able to multi-task efficiently. Our servers build meaningful relationships with our residents, becoming a part of their lives and making a difference. The primary responsibility of this position will be in a server role. However, if there are open shifts in Housekeeping, Concierge or Life Enrichment departments, it will be this individual's responsibility to step into and support those departments. ESSENTIAL FUNCTIONS: Ensuring guest satisfaction when taking food orders Delivering of beverages, as well as bussing and resetting tables Providing quick, efficient, pleasant delivery of food, while at the same time maintaining high quality standards of service Ensure all necessary health, food, and safety codes and regulations are performed at all times Ability to handle special requests and menu related questions with accuracy and promptness Operating a company vehicle or personal vehicle (as required) to perform job duties. Candidates must be willing and able to drive for work-related purposes as needed. Working in a high-pressure environment, interacting with difficult customers/vendors, handling urgent matters, resolving conflicts, having effective interpersonal skills PERSONAL QUALITIES: Excellent verbal, written, and listening skills Passion, dedication and commitment for providing seniors an engaging, enlivening and captivating living environment Flexible, innovative, and demonstrates the ability to multi-task QUALIFICATIONS AND EDUCATION: One-year experience in a high volume, full-service restaurant BEZTAK PERKS & BENEFITS: Beztak has an exciting, growth-focused culture, and we strongly believe in promotion from within. While certain positions require past work experience in a specific role, you don't have to have any experience in property management to join the Beztak team. Beztak culture is one that is built upon the three E's: Excellent, Ethical and Effective, and we pride ourselves on benefits programs and perks that take care of our team. Some of our most popular benefits include: 401(k) with an employer match for every dollar contributed, up to 6% of eligible compensation Generous Paid Time Off in addition to paid company holidays and a “Float” Holiday to celebrate a day or holiday that you hold special. Life Insurance, provided at no cost to the employee. Five medical plan options - several including a Health Savings Account with an employer contribution Employee Assistance Program - free, and confidential services for a variety of needs: counseling, pet care, financial services, vacation planning, and more! Employee Referral Program Tuition Reimbursement Program PHYSICAL DEMANDS This position is regularly required to talk and hear. This position is very active and requires standing, climbing stairs, walking, bending, kneeling, stooping and crouching. The position may require occasional lifting of products weighing up to 20 pounds. WORK ENVIRONMENT This position operates in a dining room setting. The noise level in the work environment can be loud. The employee may be exposed to hazards including, but are not limited to, cuts, slipping, tripping, falls and burns. Frequent hand washing is required. REASONABLE ACCOMODATION STATEMENT Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
    $30k-56k yearly est. 60d+ ago
  • Peer Support Mobile Crisis

    Detroit Wayne Mental Health Authority 4.1company rating

    Support associate job in Detroit, MI

    (Please Note: This recruitment is for the Mobile Crisis Unit) Under the general supervision of DWIHN supervisory staff, the Peer Support Specialist provides support and recovery training to individuals receiving services. The Peer Support Specialist also assists in implementing/creating a recovery environment and acts as an advocate for the needs and rights of every individual. PRINCIPAL DUTIES AND RESPONSIBILIES: Offers guidance and support to people who are struggling with substance use disorder, psychological trauma, or mental health disorders. Engages individuals in a recovery partnership and assists in identifying participant's hopes and dreams and the solutions they are seeking. Teaches recovery and life skills using recovery tools. Functions as a role model to peers exhibiting competency in personal recovery. Serves as an advocate providing information and peer support for clients. Shares relevant personal experiences related to the “Recovery Process” for the benefit of individuals in recovery. Models hope, personal responsibility and self-advocacy to demonstrate how recovery goals can be respectfully met and how a belief in self is maintained. Creates a supportive environment for an individual's recovery. Assists in developing natural supports and secures a network of community support. Cultivates connectedness in the person's life (self, others, the environment, and to meaning and purpose). Coordinates with the individual's clinical team and other supports to arrange services or resources to help the individual achieve their goals. Observes individuals' changes in mental health status, physical appearance and behavior. Attends meetings with DWIHN and MDHHS to report on progress or lack thereof concerning the person served on their treatment. Conducts follow ups, attends meetings and interacts with clients and their families after initial contact. Assists clients with finding resources for housing, employment and education. Maintains records in accordance with professional standards and ensures that files are complete in terms of participant's needs, services provided and care plans. Completes clinical documentation as required. Understands and adheres to DWIHN compliance standards as they appear in the Code of Conduct and Conflict of Interest Policies. Establishes and maintains appropriate working relationships with individual staff, outside agencies and vendors. Attends and participates in training, education and staff meetings. Uses basic intervention skills, behavioral management, and de-escalation techniques. Collaborates with mobile crisis clinicians to provide crisis support services in the community. Performs additional outreach activities in the community. Performs Mobile Crisis duties and responsibilities. Performs other related duties assigned. KNOWLEDGE, SKILLS AND ABILITIES (KSA'S) Knowledge of DWIHN policies, procedures and practices. Knowledge of the DWIHN provider network and community resources. Knowledge of MDHHS policies, rules, regulations and procedures. Knowledge of Federal policies, rules, regulations and procedures as it relates to DWIHN. Knowledge of and ability to comply with HIPAA security standards to ensure the privacy of people served. Knowledge of behavioral health and mental health principles and practices. Knowledge of Suicide Prevention, Resilience and Crisis Intervention. Knowledge of Peer Recovery practices and principles. Knowledge of Substance Use Disorder practices and principles. Lived experience in program recovery. Assessment skills. Evaluation skills. Organizational skills. Communication skills. Active Listening skills. Computer skills (Word, Excel, Access, Power Point, Outlook, Teams). Teamwork Skills. Ability to communicate orally. Ability to communicate in writing. Ability to work effectively with others. Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population. Judgement/Reasoning ability. REQUIRED EDUCATION: High school diploma or a G.E.D. REQUIRED EXPERIENCE: One (1) year of professional experience performing peer recovery and support duties and responsibilities. NOTE: Additional experience may be substituted for the education requirement on a year for year basis. REQUIRED LICENSE(S). A valid State of Michigan Driver's License with a safe and acceptable driving record. Must have reliable transportation. SPECIAL CONDITIONS: Must obtain Peer Support Specialist certification within 18 months of hire through the successful completion of the Peer Employment Training through the State of Michigan. WORKING CONDITIONS : Employees in this classification must travel throughout Wayne County. Candidates will be required to travel to homes, community-based settings, hospitals, schools, courts, etc. Mobile Crisis Operations is a 24/7 unit. There will be positions offered for the Day Shift (7-3); Afternoon Shift (3-11) and the Midnight Shift (11-7). Candidates must be able to work a flexible schedule. This description is not intended to be a complete statement of job content, rather to act as the essential functions performed. Management retains the discretion to add or change the position at any time. Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process. The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer
    $28k-34k yearly est. Auto-Apply 14d ago
  • (Full-Time) DEI Support Specialist

    Huron-Clinton Metroparks 3.2company rating

    Support associate job in Brighton, MI

    BARGAINING UNIT / LEVEL: Non-Supervisory Bargaining Unit - Level 04/06 SALARY RANGE: $54,954 - $74,942 annually DOQ (2026 rate) Reporting to the Chief of Diversity, Equity & Inclusion (DEI), this position serves as the public face of the DEI department, building and maintaining relationships with communities throughout the Metroparks' service area. This role is responsible for supporting the department's day-to-day operations and strategic initiatives, including: Public Representation: Acting as the primary point of contact (within the DEI department) for community organizations, fostering positive and collaborative partnerships. Program & Project Coordination: Facilitating DEI-related projects (and other projects as assigned), ensuring their successful implementation across the organization. Communications & Administration: Assisting with the coordination of presentations and training, managing communications with key committees, and providing support to the DEI Team. SUPERVISION RECEIVED: Works under the general supervision of the Chief of DEI. Position works independently and exercises judgment and discretion in completion of duties. ESSENTIAL DUTIES: The list below is intended to describe the general nature of duties only. Employees shall perform other duties as assigned. Must have reliable transportation, maintain a valid Michigan driver's license and an acceptable driving record Assist in the ideation, design, coordination, and/or facilitation of DEI workshops, presentations, learning opportunities and other strategic initiatives that promote DEI Serve as a coordinator and liaison to develop mutually beneficial relationships and partnerships with community organizations in Southeast Michigan Assist with the development, implementation, monitoring, and evaluating programs and processes that promote and sustain DEI within the Metroparks Coordinate data collection, entry, analysis, and reporting processes related to DEI work and practices. Use data to monitor and report progress in DEI focus areas. Respects and protects the privacy and confidentiality of all employee- related data and information Work collaboratively and with other departments on projects initiated by Metroparks Leadership Investigate and recommend alternative programming options to promote DEI. Assist in improving community-wide engagement Work with DEI advisory team and other action committees on strategies that promote DEI across the organization Composes and edits a variety of correspondence, reports, and other material requiring judgment as to content, accuracy and completeness Proofs and edits DEI communication content for both internal and external use. Acts as custodian of department documents and records. Establishes and maintains filing systems. Maintains catalog, specifications and commodity record files. Assist at various meetings by taking notes and revising into minutes. Assist in setting up events Maintains department inventories and orders office supplies, materials, supplies, and equipment in accordance with HCMA purchasing policies Coordinate materials to be sent to and attend DEI events and professionally represent the Metroparks Request, receive, proof and coordinate program and event information from multiple departments and locations Tracks project and campaign schedules to ensure deadlines are met and projects stay on task Assist with special projects Serve on employee committees Perform other duties as assigned MINIMUM QUALIFICATIONS - Level 04: Associate degree in related field, bachelor's preferred. Applicants with 4 or more years of related service will be given credit to meet the minimum educational requirements and will be considered for the position. Ability to establish and maintain positive working relationships with the public, outside agencies, other departments and employees Ability to communicate clearly and concisely, both verbally and in writing Ability to demonstrate/articulate understanding of DEI principles Ability to demonstrate attention to detail Ability to demonstrate problem solving skills Ability to work independently with minimal direction Ability to show sound judgment to identify and report problems to supervisors and contribute to resolving them Knowledge and/or skill in a variety of computer software applications including spreadsheets and word processing software Knowledge of administrative, accounting and clerical procedures, filing and record management systems May be required to adjust schedule to meet organizational needs, including special events, evenings, weekends & holidays Ability to perform essential duties MINIMUM QUALIFICATIONS - Level 06: Meets all the minimum qualifications of the DEI Support Specialist - Level 04 Must have direct DEI knowledge and experience Five years of related experience for level 06 TOOLS & EQUIPMENT USED: Computer equipment, Microsoft Office and financial, accounting, payroll, timekeeping, database, scheduling, publishing, spreadsheet, survey monkey, RecTrac, marketing email software, Microsoft teams and word processing software; telephone system; cell phone; calculator, copy & fax machines; phone, radios, camera and video equipment, automobiles. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to move, sit, talk and hear. The employee is frequently required to handle, feel and operate objects tools and controls. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK EVIRONMENT: The work environment characteristics described are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Employees generally perform work within an office environment. The noise level is usually quiet. Occasionally, the employee will be required to work in outdoor environments and will be subject to various weather conditions, (e.g. heat, rain snow) and natural elements including insects. **This position has an anticipated start date in early 2026**
    $55k-74.9k yearly Auto-Apply 60d+ ago
  • Peer Support Specialist - Veteran's Services Non-Certified

    Easterseals MORC

    Support associate job in Southfield, MI

    Why should you join Easterseals MORC? Easterseals MORC recognizes that our employees are our greatest assets. We have been recognized and received several awards honoring our commitment to excellence relative to our human resources practices, including: Metro Detroit's 101 Best & Brightest Companies to Work For West Michigan's 101 Best & Brightest Companies to Work For Want More? As a full-time employee at Easterseals MORC you're eligible for the following benefits: We value diversity and believe in motivating employees to do their very best Our work environment encourages innovation and supports state-of-the-art evidence-based practice models to better support our mission We offer ongoing training and professional development opportunities, including providing up to $6500 for CME and ongoing training requirements. Continued professional development Company-paid laptop to do your job with ease Competitive salaries Bonus opportunities Medical/Dental/Vision coverage with company contribution Generous Vacation Time Mileage reimbursement 401K with company match Healthcare reimbursement Dependent reimbursement Wellness program and incentives Performance bonus opportunities Dress for your day Cutting edge technology Public Service Loan Forgiveness Easterseals MORC is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 1. Promotes and participates in activities that enhance individual recovery such as community inclusion activities, advocacy and anti stigma, education opportunities, etc. 2. Direct services may include outreach and engagement, linkage to community supports, transportation, in-home services, group facilitation and advocacy. 3. Attends team meetings and receives assignments from supervisor, team leader or designee. Assists team and staff in identifying program environments that are conducive to recovery; lending their unique insight into mental illness or dual diagnosis and what makes recovery possible. 4. Promotes individual decision-making and participates in the person-centered planning process. Assists individuals in determining goals and objectives that will help reach recovery. Assists individuals in creating relapse prevention strategies (WRAP). 5. Assist consumers in obtaining services that suit their individual recovery needs. Must meet the following requirmnets: 1. received services through Community Mental Health Organization 2. in recovery and/or willing to share your recovery story to assist with skill building, recovery/life goal setting, problem solving, utilizing WRAP and other self-help recovery tools, and serving as a model for personal recovery). 3. Posses a highschool diploma or GED.
    $36k-66k yearly est. 60d+ ago
  • Temporary Support Associate

    Tapestry, Inc. 4.7company rating

    Support associate job in Howell, MI

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Sales Support Associate Job Description The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role. Sample of tasks required of role: CASH WRAP: Greeting the customer with a smile and with eye contact and offering your name Interact genuinely and naturally with the customer Read cues and determine customers' needs Conduct email/name capture, where permitted by law Maintain accuracy when operating POS Maintain cash wrap organization and cleanliness Suggest multiple add‐ons and sell gift cards Maintain cash and POS media accurately and in compliance with Coach policy Create lasting impression by genuinely thanking customer and provide reason to return Represent Coach brand appropriately STOCKROOM / WAREHOUSE: Receive shipment and transfers Notify Store Management when new product arrives Scan cartons/transfers, verifying store information is correct Communicate all discrepancies to Store Management Process shipment/transfers according to Coach standards and timeframes Organize and clean stock room daily; to include offsite / remote warehouse as applicable Shift/organize product in the stockroom; react to sell through and make room for new product Manage stock levels/product ownership in back-of-house and sales floor Prepare and conduct regular cycle counts, as directed Participate in store physical inventory counts, as scheduled Maintain Company Loss Prevention standards SALES FLOOR: Regularly analyze sales floor to assess replenishment needs Replenish sales floor/assigned zone React to sell through and execute visual merchandising needs. Support sales floor activities, as directed Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers Respond to customer requests confidently; partner with sales team or Store Management, when needed Upkeep housekeeping standards Competencies required: Drive For Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings. Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high tension situations comfortably. Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything. Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks. Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty. Additional Requirements Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets. Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers. Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.). Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at ************** Our Competencies for All Employees * Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers * Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. * Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. * Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Coach at ************** Work Setup BASE PAY RANGE $15.00 TO $17.00 Hourly General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation. Req ID: 122472
    $15-17 hourly 44d ago
  • Coordinator, Donation Support

    Eversight 4.0company rating

    Support associate job in Ann Arbor, MI

    Mission: Eversight's mission is to restore sight and prevent blindness through the healing power of donation, transplantation and research. Our Culture Story: Imagine you're unable to see a loved one's eyes as they smile. You can't see their face as they call your name, or your own face in the mirror as you start each day. This is what life is like for millions of people coping with vision loss. Now, imagine your eyesight is restored. You can suddenly see all the color and sights of the world around you. Your life is transformed. This is the power of eye donation, corneal transplantation and vision research. This is what Eversight team members make possible every day. For more than 75 years, Eversight has enabled donors and their families to give the gift of sight. We ensure that their gifts transform the lives of those suffering from blindness, and advance new treatments and cures for blindness. Summary The Donation Support Coordinator is responsible for being the first point of contact for eye donor referrals. With moderate supervision, performs the intake of referrals, screening of donor information for transplant or research suitability, communication with next-of-kin, and the coordination of eye tissue recovery and tissue transportation. Fair Labor Standards Act Status: Non-Exempt **Day Shift: 6am-6:30pm, rotating schedule including weekends Compensation: $21/hr Hybrid schedule (2-3 shifts in-office per week) Essential Job Functions Screens medical/social/behavioral history to determine donor eligibility. Contacts medical professionals for donor medical or ophthalmic history, and other follow-up as necessary. Coordinates the recovery of donated human eye tissue with other procurement agencies, hospitals, medical examiners/coroners and funeral homes. Dispatches technicians to perform services. Approaches next-of-kin to conduct interviews and obtain authorizations. Provides accurate and detailed information regarding donor history to staff via systems and written and verbal communications. Handles all donor-related information in a confidential, professional manner. Maintains professional relationships with physicians, physician staff, hospital/surgical center staff, peers, other eye banks, and other agencies. Serves as the back-up to field after-hours telephone calls for any departments within the Eversight organization. Provides weekend coverage and works on-call shifts as assigned. Demonstrates a commitment to the Mission and Values of Eversight. Other Duties: New tasks, duties and responsibilities may be added at any time, with or without notice to the employee. This job description is not intended to cover or describe all of the tasks, duties and responsibilities the employee may be required to or asked to perform. Qualifications Education: Undergraduate studies in related field preferred. Experience: Experience in medical field or customer service highly preferred. Skills: The ability to communicate effectively and empathetically with those in various emotional states. Must be proficient with technology. Effective planning and execution of complex tasks. Ability to interact professionally with peers and healthcare staff. Benefits: Medical, dental and vision insurance Generous paid time off 403(b) retirement plan with company match Tuition reimbursement Paid parental leave & more Work Environment & Physical Demands Work is primarily performed in a normal office environment. While performing the duties of this job, the employee is frequently required to sit for long periods of time. Routine use of computer, phone and fax. Limited noise, room temperature fluctuation and dust are possible. Availability to work any shift, any day of the week as the Donation Support Center operates 24 hours a day, 7 days a week. Use of own vehicle may be required when traveling within the service area. The work environment and physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $21 hourly Auto-Apply 25d ago
  • Customer Support Technician 1

    Opus Ivs Inc.

    Support associate job in Dexter, MI

    Opus IVS helps shops repair complex vehicles fast with diagnostics, programming and live repair guidance from OE brand-specific master technicians. Opus IVS is committed to helping mechanical and collision shops complete repairs with intelligent vehicle support today, for a safer world tomorrow.Opus IVS is the Intelligent Vehicle Support division of Opus Group, formed through the industry-leading acquisitions of DrewTech, Autologic, Farsight, BlueLink, and AutoEnginuity to address the evolving needs of independent repair shops, giving them the confidence to get the most complex vehicles back on the road safely and fast without having to send work out to the dealer.We're always interested in dynamic, entrepreneurial people who want to make the Opus IVS difference for independent shops. At Opus IVS, we offer our employees a host of additional compensation and benefits, including but not limited to: Paid Time Off and Floating Holidays Medical, Dental and Vision Insurance Company-Paid Life and Disability Insurance College tuition reimbursement Competitive 401k match Commission/Bonuses Referral bonuses Career advancement opportunities. Job Overview This position accurately documents customer interactions in the CRM and provides accurate information to customers using the OEM resources in a Call Center Environment. Responsibilities and Duties Answering all inbound phone calls Answering inbound Phone requests from clients in a timely fashion Documenting customer interactions properly within the CRM as a matter of record Provide accurate information to customers using online OEM resources as needed Programming Vehicle ECUs correctly OE scanning vehicles correctly Positive position the value of the solution(s) provided Troubleshooting all Opus IVS products/services Other duties as assigned Qualifications High School and successful customer service experience Strong Windows Operating System Familiarity Microsoft Office familiarity Superior customer service skills Strong problem-solving capabilities Ability to communicate effectively both verbally and in writing with customers Ability to multi-task Preferred Qualifications OE/Dealer level diagnostic and programming experience Automotive Repair experience/education ASE Certification(s) Call Center experience Familiarity with SLAs and meeting Metrics Familiarity with pre/post scanning of automobiles Collision automotive experience Bilingual a plus but not required Physical Requirements Must be able to hear on a telephone and at times with others speaking Work is in a temperature-controlled office
    $30k-48k yearly est. Auto-Apply 60d+ ago
  • Certified Peer Support Specialist

    Neighborhood Service Organization 3.9company rating

    Support associate job in Detroit, MI

    The Certified Peer Support Specialist, as part of the Well-Being team and in collaboration with the person served, will provide peer coaching while being responsible for assisting with assessment, case plan development and linkage to community referrals for consumers. This position is a community-based position, which involves outreach services. The Certified Peer Support Specialist provides services to an assigned caseload under the supervision of the Case Manager Supervisor. Responsibilities: Gain trust and respect of peers based on shared experience, mutual support, and perspectives. Mentor the peer on negotiating human service systems. Model recovery and skills that are conducive to community participation and inclusion. Provide follow-up services to known locations as identified by the person served. Participates in team meetings and presents information obtained to the consumer's treatment Assist with developing and monitoring Person Centered Plans in tandem with the clinic case managers Documents services provided in a timely and accurate manner according to NSO Policy Completes progress notes according to NSO policy. Uploads all required documents into NSO Electronic Record, when required. Completes and makes corrections to reports within time frames requested by supervisor Receives instructions and assignments, providing weekly schedule into your ECO Calendar Follows through with assigned tasks. Participates in supervisory meetings and team meetings. Identifies resources within the community and assists clients to access resources as needed. Develops and maintains a working knowledge and relationship with providers of resources for clients. Apprises Administrative staff of service gaps that affect clients' functioning within the community. Includes all duties assigned by the supervisor. Productivity will be based on outcome measures predetermined by the funding source. Service Activity Logs must demonstrate performance consistent with Person Centered Plan. Complies and adheres to department and NSO policies and procedures. Adheres to established quality and performance improvement standards. Works effectively with others to accomplish goals/resolve problems. Organizes work well and uses time effectively. Maintains consistent work attendance. Maintains good operating environment by attending work on time as scheduled. Professionally represents NSO and promotes NSO mission and vision statements. Promotes a harmonious work environment. Demonstrates expertise in his/her functional area, leveraging unique core of knowledge and skills to achieve results. Ensures client satisfaction through the process of monitoring, improving, and delivering excellence in program services. Is open to new approaches and takes steps to increase knowledge, skills and abilities, both from within and outside NSO. Complies with contractual and regulatory requirements, as needed. Fosters commitment, team spirit, pride, and trust. Possesses good work ethic, drive, energy, and persistence to achieve goals. Takes accountability for job responsibilities. Able to anticipate and bring about change when needed. Performs other duties as assigned. Candidate Requirements: High school diploma or equivalent (GED) Certified Peer Support Specialist certification 1-year experience using services in community mental health (CMH); Must demonstrate experience in recovery from mental illness, addiction, and/or homelessness (or a combination thereof) Must have 6 months experience in the provision of peer support, self-help, or mental health/behavioral health services. Ability to utilize personal computer including MS Word & Outlook/email. Valid MI Driver's license and auto insurance Neighborhood Service Organization is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals, including those with diverse backgrounds and those with disabilities.
    $33k-39k yearly est. Auto-Apply 3d ago
  • Autonomous Vehicle Support Specialist

    Taskus 3.9company rating

    Support associate job in Novi, MI

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Role: Provide real-time guidance and support to autonomous vehicles (AVs) in complex driving scenarios. As a fleet response team member, you can expect to assist autonomous vehicles in real time in numerous geographical locations including Los Angeles CA, San Francisco CA, phoenix AZ, Austin TX, and more in the future. Responsibilities: Navigational Assistance: Guide AVs through challenging situations, such as blocked streets, narrow lanes, and private driveways, ensuring efficient and safe navigation. Decision Making: Collaborate with AVs to optimize driving paths, considering factors like lane closures and traffic conditions. Safety Oversight: Monitor AV behavior and intervene when necessary to prioritize safety and avoid potential hazards. Human-Machine Interaction: Maintain effective communication with AVs to ensure seamless cooperation and timely responses. Problem Solving: Adapt to dynamic road conditions and rapidly address unexpected challenges. Continuous Learning: Contribute to the improvement of AV technology by analyzing past performance and identifying opportunities for optimization. Safety Compliance: Ensure adherence to all relevant safety regulations and certifications. Key Requirements: Strong focus on safety and attention to detail Excellent problem-solving and decision-making skills Ability to work effectively in a fast-paced, ever-changing environment Strong customer service, de-escalation, communication and interpersonal skills with 2 years experience Adaptability to new technologies and processes Ability to self-correct and learn from previous mistakes Maintain safety compliance certifications Ability to stay focused and seated for multiple hours at a time Ability to multitask in dynamic situations Schedule flexibility to support a 24*7 operation including holidays Valid driver's license with three years of driving experience and a clean driving record Ability to pass background, drug, and employment checks Benefits: Be part of a pioneering team shaping the future of transportation Contribute to enhancing safety and efficiency on the roads Work in a collaborative and supportive environment Competitive holiday pay Vacation time, sick time How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL ********************************
    $30k-46k yearly est. Auto-Apply 43d ago
  • Home & Auto Client Support Specialist

    Financial Services of America 4.2company rating

    Support associate job in Troy, MI

    Job type Full-time Full job description: FSA Insurance Agency is seeking to grow its team with dedicated professionals who can connect with customers on a personal level, address needs, maintain and grow the business. Responsibilities: Develop insurance quotes (auto, home, life, and health) for current and potential customers Manage office sales pipeline of potential business opportunities Service existing book of business Address customer inquiries and troubleshoot issues and concerns Document and update customer records Provide information regarding insurance products and services offered Provide prompt, accurate, and friendly customer service Establish and maintain customer relationships Requirements: Critical thinker with the ability to multitask and solve problems Excellent verbal and written communication skills Strong interpersonal skills Motivated problem solver Sales experience preferred but not required Willingness to obtain Property, Casualty, Life, and Health Licenses (paid for by employer) Benefits: Competitive base salary Health Benefits 401k Paid time off and paid holidays Paid licensing and license renewal reimbursement
    $30k-40k yearly est. Auto-Apply 5d ago
  • Certified Peer Support Specialist

    Central City Health 3.8company rating

    Support associate job in Detroit, MI

    Central City Health is committed to enabling every patient in our community to thrive by building a collaborative multidisciplinary healthcare team. The Peer Support Specialist provides peer support services to clients experiencing mental illness, chronic health condition(s) and/or homelessness. The Peer Support Specialist is an active member of the integrated care team and functions as a role model to peers; exhibiting competency in personal recovery and the use of coping skills; serving as a patient advocate and providing information and support. He/She performs a wide range of tasks to assist patients in regaining independence within the community and mastery over their own recovery process. Through skill building and other supportive interventions, the Peer Support Specialist can assist fellow consumers/patients in effectively utilizing resources, managing symptoms of their illness, and developing daily living skills to gain greater independence. Who We Are: Central City Health (CCH) has been serving the under-housed and at-risk population in metro Detroit since 1972 by providing integrated healthcare services. Our services include primary and pediatric care, dental care, behavioral and SUD care, supportive housing, and community re-entry services, to name a few. In 2024, our President/CEO, Dr. Kimberly Farrow-Felton, received the esteemed Healthcare Hero Award from Crain's Detroit Business, honoring her exceptional contributions to the health and well-being of our community. Our Mission: To achieve wellness in the community by providing an array of primary and behavioral health care, housing, and substance abuse services with dignity and respect. Our Core Values: CCH is guided by a set of values in fulfilling our mission. Some of our values include: * An environment that supports health and recovery. * Person-centered principles in the delivery of care. * An environment characterized by cultural sensitivity, integrity, teamwork, and trust. * A commitment to service excellence and continuous quality improvement. * Persons served take both an active part in their treatment and the organization. * An atmosphere of welcoming and accessibility to people seeking our services that assures "no wrong door." You Get: * 14 Paid Holidays Annually. * 18 PTO Days (less than 1 Year; 27 Days on 1st Year Anniversary). * Benefit Coverage after 30 Days: Medical/Dental/Vision/Short-term Disability. * Company-Paid Life Insurance. * Retirement Savings 403(b). * Tuition Reimbursement. * Continuing Education Allowance. Job Summary: Central City Health is committed to enabling every patient in our community to thrive by building a collaborative multidisciplinary healthcare team. The Peer Support Specialist provides peer support services to clients experiencing mental illness, chronic health condition(s), and/or homelessness. The Peer Support Specialist is an active member of the integrated care team and functions as a role model to peers, exhibiting competency in personal recovery and the use of coping skills; serving as a patient advocate and providing information and support. He/She performs a wide range of tasks to assist patients in regaining independence within the community and mastery over their own recovery process. Through skill building and other supportive interventions, the Peer Support Specialist can assist fellow consumers/patients in effectively utilizing resources, managing symptoms of their illness, and developing daily living skills to gain greater independence. Responsibilities: * Ensures job performance represents the organization in a professional manner. * Conducts outreach services, targeting individuals in need of a medical home. * Assists patients in gaining access to and navigating a primary health care medical. * Conducts eligibility determinations and enrollment follow-ups. * Provides recovery education to service recipients for every phase of the recovery. * Assist patients in creating individual wellness plans. * Provides patient support in identifying and creating goals and developing plans. * Links individuals to appropriate resources when needed. * Teaches patients how to identify and combat negative self-talk. * Provides ongoing assistance to patient(s)/family to increase health literacy. Education & Experience: * High School Diploma or GED equivalent required. * Peer Support Specialist Certification required. * Current Michigan Chauffeur's Driver's License required. * Demonstrated ability to adhere to State of Michigan driving laws. * Experience working with patients exhibiting severe and persistent mental illness. * Ability to work with staff and others involved in the delivery of service to patients. * Two (2) years of experience as a certified peer support specialist preferred. * Ability to maintain composure during stressful situations. * Basic Life Support (BLS) certification required. "This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted, and modified at any time by the organization. CCH is an Equal Opportunity Employer committed to a culturally diverse workforce. We are committed to providing an inclusive environment based on mutual respect for all candidates and team members. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, height, weight, marital status, gender identity or expression, disability status, protected veteran, or other legally protected status by state or federal law. At CCH, the health and safety of our employees is our top priority. Vaccination has been proven to play a critical role in combating COVID-19. As a result, CCH prefers that employees are fully vaccinated against COVID-19; however, it is not required." If you are interested, please email your resume to **************************
    $38k-44k yearly est. Easy Apply 60d+ ago
  • Part Time Auction Support Specialist (Manheim)

    Cox Enterprises 4.4company rating

    Support associate job in Carleton, MI

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Virtual Block Specialist I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $14.71 - $22.12/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description This position is NOT remote- it is conducted on-site, in office This position ensures accurate, efficient recording of vehicle and customer information/ during the sale and provides administrative support to the auctioneer on sale days from a local Cox Automotive Manheim location virtually. The Auction Support Specialist verifies sold vehicle information for accuracy prior to completion of transaction and obtains customer signatures as appropriate. This position may perform other duties remotely as identified for efficiencies. Part time position: Approximately 6-12 hours per week (Tuesday, Wednesday, Thursday schedule) Key Responsibilities: * Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights. * Work with auctioneer virtually to verify system information accurately represents vehicle. * Verify vehicle run order to ensure appropriate vehicle is being keyed and sold. * Operate monitor virtually, work with auctioneer to review Simulcast bids. * Provide arbitration and other vehicle announcements to support auctioneer. * Call and e-mail on late titles. * Utilize salesforce for title absent support. * Other duties as assigned. Minimum Qualifications: * High School Diploma/GED * Generally, less than 2 years of experience * Effective communication skills required. * Must possess good problem-solving and organizational skills. * Ability to remain focused and composed during fast-paced sale-day activities. * Regularly required to stand, walk, reach, talk and hear. * Ability to lift 1-10 pounds. * Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus. Preferred Qualifications: * Ability to read, write and speak in Spanish. Work Environment * Occasional exposure to fumes, odors and weather conditions. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $14.7-22.1 hourly Auto-Apply 60d+ ago
  • Service Continuity & Patient Branch Support Specialist

    Medical Service Company 4.2company rating

    Support associate job in Monroe, MI

    At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience and accredited by the Accreditation Commission for Health Care (ACHC). MSC is a 13 -Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work! MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US. In addition, MSC is very proud to announce its debut on the Inc. 5000 list in 2024, marking a significant milestone in our company's growth and success! We are hiring: FULL TIME WITH BENEFITS! APPLY TODAY! Competitive Pay Advancement Opportunities Medical, Dental & Vision Insurance HSA Account w/Company Contribution Pet Insurance Company provided Life and AD&D insurance Short-Term and Long-Term Disability Tuition Reimbursement Program Employee Assistance Program (EAP) Employee Referral Bonus Program Social Recognition Program Employee Engagement Opportunities CALM App 401k (with a matching program) / Roth IRA Company Discounts Payactiv/On-Demand Pay Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays The Service Continuity & Patient Branch Support Specialist plays a key role in managing the renewal of durable medical equipment rentals and delivering excellent patient service in a branch setting. This position is responsible for processing Reasonable Useful Life (RUL), Beneficiary Entering Medicare (BEM), and re-qualification orders, while ensuring accurate documentation, insurance compliance, and timely billing. The role also includes direct support to patients who visit the branch-assisting with equipment selection, order intake, insurance verification, and payment collection. Strong attention to detail, clear communication, and a patient-first mindset are essential to succeed in this role. Responsibilities and Duties: Rental Equipment Management Handle Reasonable Useful Life (RUL), Beneficiary Entering Medicare (BEM), and re-qualification processes tied to rental equipment. Review daily reports to identify patients eligible for RUL or BEM order processing. Verify patient demographics, insurance details, and billing information for accuracy. Perform insurance verification and same/similar checks to meet compliance requirements. Review supporting documentation to confirm qualification and ensure appropriate billing. Process all incoming RUL and BEM orders in a timely manner. Manage sales orders on hold due to re-qualification needs, working with patients and prescribers to gather required documentation. Follow up daily on assigned patients and equipment to support accurate and timely reimbursement. Patient and Branch Support Greet and assist walk-in customers and patients in a professional and friendly manner Answer questions about medical equipment, supplies, insurance coverage, and payment options Educate patients on proper use and care of equipment such as, walkers, nebulizers, and other DME items Input and process sales orders accurately in the system for patients who walk in with prescriptions Collect and verify prescriptions, insurance cards, and identification Ensure compliance with Medicare, Medicaid, and private insurance documentation requirements Coordinate with physicians' offices to obtain missing paperwork or approvals Prepare equipment for in-branch pickup, including basic assembly or setup if applicable Discuss patients' financial responsibility and collect Method of Payment for equipment or supplies being dispensed at the branch Work closely with customer service teams to ensure smooth patient experiences Communicate issues or delays clearly and promptly to patients Other Duties as Assigned Support special projects or temporary needs within the branch Participate in training and stay updated on DME products, insurance guidelines, and compliance standards Perform other tasks and responsibilities as assigned to support departmental and organizational objectives Qualifications: Education: Graduate of an accredited high school or GED equivalent. Experience/Knowledge/Skills/Physical Requirements: Strong Medicare, Medicaid & Commercial Payer HME experience Experience in HME/DME referral intake and/or billing helpful. Progressively responsible reimbursement experience in HME. Ability to understand reimbursement implications due to industry changes. Strong verbal and written communication skills. TEAM Player with excellent interpersonal and organizational skills Extensive computer use requires strong typing ability. Must type @ least 40 WPM: Brightree experience a plus Strong telephone skills
    $27k-32k yearly est. 51d ago
  • Custodial Support Specialist

    Firebolt Group 3.8company rating

    Support associate job in Wixom, MI

    Firebolt Group isn't just another company - we're a global leader in brand illumination and smart signage solutions. From our full-scale manufacturing facility right here in Michigan, we design and build physical products that make brands shine - literally. We partner with some of the world's most recognized companies to create innovative LED signage and branded experiences that command attention - from eye-catching storefronts to iconic corporate landmarks. Our mission is simple yet powerful: to transform brand presence through design, engineering, and technology. If you're tenacious, curious, and driven, and you want to help shape how brands connect with the world - we want you on our team. The Custodial Support Specialist plays an intricate part in the health and safety of all employees and machinery in our facility. The Custodial Support Specialist is responsible for the cleanliness, organization and support of multiple work groups within the Firebolt warehouse. Pay: $17.00 Start Time: 7:00 A.M. *Start time can change based on company need Key Responsibilities: Sweep and mop all areas of the warehouse to include Assembly, CNC, and Print 1x per week or as required. Deep clean all warehouse flooring with a stand behind floor cleaner when required. Remove all trash from all areas of the warehouse and place it in an outside waste bin. Breakdown and stage all cardboard from all gaylords in the assembly area and place in the baler. When needed, assist the Box Manufacturer with the baling of all staged cardboard scrap. (Will receive training on the baler when appropriate). Will assist the Shipping Department in the wrapping, labelling and staging of all finished goods when necessary. Will assist all warehouse work groups when needed and deemed necessary by the Logistics Manager. Is responsible for following and identifying all safety protocols within a manufacturing environment. Qualifications and Skills: Must have 1-2 years of janitorial experience, preferably in a manufacturing/warehouse environment. Must be able to lift up to 50 lbs. Have strong communication, organizational, and prioritization skills. Must be able to work with cross-functional teams. Work Environment: Manufacturing and warehouse facility. Exposure to temperature fluctuations, high noise and physical activity. PPE is required and is provided by Firebolt (safety shoes, safety glasses, hearing protection and gloves).
    $17 hourly 40d ago

Learn more about support associate jobs

How much does a support associate earn in Wyandotte, MI?

The average support associate in Wyandotte, MI earns between $22,000 and $75,000 annually. This compares to the national average support associate range of $26,000 to $83,000.

Average support associate salary in Wyandotte, MI

$41,000
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