This role will support multiple functions and processes within Lockbox in Payment and Deposit Operations, focusing primarily on working with Service and Support teams in procedure development, testing, and creating scripts for testing. Payment and Deposit Operations fosters a culture founded on accountability, teamwork, leadership, intellectual curiosity and a balanced foundation between work and personal life. As an analyst, you will develop industry expertise and detailed product knowledge, and drive execution of strategic initiatives.
ESSENTIAL JOB FUNCTIONS Primary responsibility is providing operation support of Lockbox applications, and additional areas of support, as assigned. Job functions of an Operations analyst include:
Create, edit, and test application and operational procedures for Lockbox Operations and Support.
Write and execute test scripts for operational testing of applications in process improvement projects.
Performs business analysis for payment and deposit applications as assigned; applications can include mainframe, PC, distributed systems, databases, and/or web-based applications
Mine data from primary and secondary sources often using complex joins across multiple datasets.
Plays a leadership role in providing ongoing production support within Payment and Deposit Operations applications and processes; acts as first line of contact for user reported inquiries and problems; performs problem reporting, tracking, resolution, root cause analysis and identification of preventative measures.
Delivering high quality support and great service to our internal/external partners and clients.
Active participation and guidance as it relates to Lockbox, and the associated applications/systems, process initiatives and projects.
Translates business needs and requirements to Technology partners; translates technical material to the Loan, Payment, and Operational Services Process Areas and Lines of Business.
More broadly, analysts are expected to display the following skills and competencies:
Strong problem solving through ability to analyze qualitative, operational & financial data
Strong interpersonal, influencing and relationship building skills; must demonstrate the ability to work cross functionally with a variety of different personality types
Ability to concisely and effectively communicate with senior management
High degree of adaptability & intellectual curiosity, comfortable with ambiguity
Exceptional teamwork and collaboration
REQUIRED QUALIFICATIONS
Bachelor's Degree or equivalent experience of ideally 2+ years in an operational or support environment
Attention to detail in documenting and implementing requirements
Highly organized, detail-oriented with the ability to thoroughly analyze and resolve issues
Excellent written and verbal communication skills
Ability to effectively manage change
Ability to stay on top of task assignments
Strong decision making and analytical skills
Ability to facilitate research and resolution of sometimes less-than-straight-forward issues
Strong aptitude to technology based tools and databases (i.e., Excel, Access, )
Interest, willingness and ability to assimilate information quickly and succinctly
Works well in a team-based environment
PREFERRED QUALIFICATIONS
1-2 years of Operational Analyst experience
Technically savvy in relation to Windows systems and software
Experience in Excel and Jira with an ability to manage large data sets, creating summary views using pivots tables, data graphs/visualization
About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.
If you have any concerns or queries about your personal information, please feel free to contact our compliance team at .
Applicant Consent:
By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply.
$68k-93k yearly est. 2d ago
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Business Systems Analyst
Robert Half 4.5
Systems analyst job in Westlake, OH
• Salary: $65,000-$85,000
• Bonus up to 25% of annual salary
• 100% Onsite
• 100% Company paid Healthcare Benefits
• Unlimited PTO.
Preferred Skills & Qualities:
Prior Business Analyst experience
SQL experience, be able to read stored procedures, write queries, run scripts to assist retrieve data
Experience with SDLC and implementations
Experience w/ the Agile methodology: KANBAN and Scrum preferred
Experience with Crystal Reports nice to have
$65k-85k yearly 23h ago
Business Analyst (Finance)
Christian Healthcare Ministries 4.1
Systems analyst job in Barberton, OH
The Business Analyst's role will elicit, analyze, specify, and validate the business needs of stakeholders, be they customers or end users. This includes interviewing stakeholders and gathering and compiling user requirements to understand the technology solutions they need. The Business Analyst will apply proven communication, analytical, and problem-solving skills to help the business make good technology decisions. The Business Analyst will also be proactive at following emerging Technology trends, watching for new technologies to optimize business processes. The Business Analyst will play a pivotal role in ensuring IT's understanding of business requirements.
What's in it for you?
Compensation based on experience
Faith and purposed-based career opportunity!
Fully Paid Health Benefit
Retirement and Life insurance
12 Paid Holidays PLUS Birthday
Lunch is provided DAILY.
Professional Certification Development
Hybrid remote/on-site work arrangements available
Responsibilities
Position will dually report into the Project Management office and Functional Vertical VP, the duties and responsibilities of the Business Analyst role include:
Strategy and Planning
Collaborate with project sponsors to determine project scope and vision.
Clearly identify project stakeholders and establish user classes, as well as their characteristics.
Conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
Identify and establish scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.
Work with stakeholders and project team to prioritize collected requirements.
Research, review, and analyze the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.
Acquisition and Deployment
Assist in conducting research on software and hardware products to meet agreed-upon requirements and to support purchasing efforts.
Participate in the QA of purchased solutions to ensure features and functions have been enabled and optimized.
Participate in the selection of any requirements documentation software solutions that the organization may opt to use.
Operational Management
Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
Develop and utilize standard templates to write requirements specifications accurately and concisely.
Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project team.
Where applicable, develop prototypes of interfaces and attributes based on user requirements.
Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
Develop and conduct peer reviews of business requirements to ensure that requirement specifications are correctly interpreted.
Assist with the interpretation of user requirements into feasible options and communicate these back to the business stakeholders.
Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary.
Communicate changes, enhancements, and modifications of business requirements - verbally or through written documentation - to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
Act as the departmental Solution(s) configuration subject matter expert (SME).
Requirements
Functional process expertise in Finance and Accounting systems and processes.
Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development.
Experience overseeing the design, development, and implementation of software and hardware solutions, systems, or products.
Ability to create systematic and consistent requirements specifications in both technical and user-friendly language.
Exceptional analytical and statistical skills with the ability to apply them to systems issues and products as required.
Demonstrated project management skills and project management software skills, including planning, organizing, and managing resources.
Understanding of application development and software development life cycle concepts
Able to influence and drive individuals and teams to meet key milestones and overcome challenges.
Ability to work in a team and/or be an effective individual contributor.
Experience with the following is preferred
Professional certifications with International Institute of Business Analysis
Accounting Practitioner
Healthcare Industry
Microsoft Office Suite of Products
Monday Project Management Platform
Sage Intacct Accounting Software
About Christian Healthcare Ministries
Founded in 1981, Christian Healthcare Ministries (CHM) is a health cost sharing ministry for
Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.
$57k-85k yearly est. 1d ago
WMS Systems Analyst (Job ID 002782)
Innovien Solutions
Systems analyst job in Beachwood, OH
This role supports large, complex warehouse operations, working hands-on with Warehouse Management Systems (WMS) in distribution center environments and traveling to multiple locations as needed to ensure smooth system implementation and ongoing operations. The position involves gathering customer requirements, implementing and testing WMS solutions, performing system integrations, troubleshooting issues, and collaborating closely with operations and technology teams. It offers direct customer interaction, exposure to leadership, and strong opportunities for professional growth in a highly visible, impactful role.
REQUIREMENTS:
3+ years of WMS solution design experience translating business requirements into scalable system and technical solutions
1+ years of SQL experience writing and executing queries
Extensive experience serving as the primary liaison between customers, operations, and technology teams, including participation in customer presentations
Strong background in data analysis and system integration, including performing and supporting integrations between external and internal WMS platforms
Deep understanding of the full WMS implementation lifecycle, methodologies, and standards, with prior consulting or solution delivery experience
PLUS SKILLS:
Experience integrating or implementing RT Locator
PMP and/or Six Sigma Green Belt certification
RESPONSIBILITIES:
Gather and document customer business and technical requirements
Collaborate with customers, operations, IT, and project teams to design WMS and freight management solutions
Translate business needs into clear system and technical requirements
Perform and support data integrations between external customer systems and internal WMS platforms
Serve as the primary point of contact for client communication, status updates, and issue resolution
Design optimized business process solutions using system capabilities and industry best practices
Lead solution testing, validation, and certification to ensure customer requirements are met
Support sales activities by presenting and explaining technology solutions and system capabilities
Identify system enhancements and new functionality to drive additional customer value
Train end users and mentor junior team members to support adoption and long-term success
$62k-81k yearly est. 5d ago
Entry Level Healthcare IT Analyst
Optimum Healthcare It 4.3
Systems analyst job in Cleveland, OH
Start Your Career in Healthcare Information Technology Today!
Getting your first job can be difficult when employers want experience, but to gain that experience, you need your first job. We bridge the gap between your education and professional career by helping you gain the experience and training you need within the Healthcare Information Technology Industry.
Optimum Healthcare IT is looking for recent college graduates with an interest in moving into the Healthcare IT Industry. Our Optimum CareerPath training program will equip you with the tools needed for your success as a Healthcare IT Analyst.
Healthcare IT Analyst Job Responsibilities:
· The Healthcare IT Analyst will have primary responsibility for the design, build/configuration, testing, validation, documentation, and ongoing support for the Healthcare applications.
· This position will implement, administer, and support assigned systems under the guidance of senior members of the team.
· The position will have a good understanding of healthcare organizations, ancillary systems, and health system operations.
· Analyze and document user requirements, procedures, and problems to automate or improve existing systems. Review system capabilities, workflow, and scheduling limitations.
· Document workflows, configure and/or build activities, change management adherence, end-user notifications, training information, and status reporting in the appropriate system.
· Develop, document, and revise system design procedures, test procedures, and quality standards.
· Expand or modify the system to serve new purposes or improve workflows.
· Review and analyze the system and performance indicators to locate problems and correct errors. Escalate problems and issues to the appropriate staff to ensure timely resolution.
· Coordinate projects, schedule, and facilitate meetings as necessary to complete assignments.
· Technical and functional analyst support of systems that may include Electronic Health Records platforms (Epic, Cerner), IT Project Management, ERP Systems (Workday, Oracle, PeopleSoft, UKG), ITSM applications (ServiceNow), data and analytics applications (Tableau, PowerBI), cloud deployments (GCP, Azure, AWS), and other digital platforms and services.
Requirements:
· Bachelor's Degree
· US work authorization (This position is not open to any H1B /F1/ H-4 EAD OPT/STEM degrees)
· Excellent communication skills (verbal and written)
· Ability to exercise tact and good interpersonal skills
· Superb analytical and time management skills required
· Self-starter, self-motivated, high level of initiative
· Result-focused, ability to solve complex problems and resolve conflicts in a timely manner
· Internships or research project work are highly desired in a healthcare setting
· Understanding of how data works and looks, coming from different formats, is preferred
· Ability to travel during the training program if necessary
$65k-88k yearly est. 3d ago
Senior SAP FI/CO Analyst
Insight Global
Systems analyst job in Cleveland, OH
*Multiple Locations. Akron, OH OR Irvine, CA, OR Cary, NC*
Must-Haves:
Bachelor's Degree.
7+ years of experience with SAP working within two full lifecycle projects.
Strong experience with SAP FI/CO Modules.
Experience implementing FI/CO within ECC 6.0 or S/4 (Preference to S/4 Hana).
Stronger experience with CO side Coupa.
Strong experience taking in requirements and working with different business groups
Hands on configuration and implementation experience
Stronger experience on the FI modules
Experience with AP, AR, GL etc…
Day to Day:
Insight Global is looking for an SAP FI/CO Specialist to join one of our top clients. This person can sit either in Cleveland, OH, Irvine, CA, OR Cary, NC. . This person is going to be working closely with the ERP team, helping implement FI/CO modules. This person will be technical functional, doing hands on configurations with SAP, while taking designs and handing them off to the offshore ABAP development team. This person is going to be more focused on the FI and CO modules, specifically Accounts Payable and Accounts Receivables for FI. This person will be doing profitability analysis and Cost Accounting on the CO . This person will be working on various projects. The organization is looking to move divisions into SAP ECC 6.0. They will gather requirements and pass them off to offshore developers. This person should be a functional consultant. This will require travel at times.
$72k-100k yearly est. 3d ago
Systems Applications Business Analyst
Quanex Building Products Corporation 4.4
Systems analyst job in Akron, OH
Quanex is looking for a Systems Applications Business Analyst to join our team in either Rice Lake, WI or Akron, OH. The Systems Applications Business Analyst gathers business requirements, conducts needs-assessments and process-mappings and develops functional specifications and assists with technical specifications to ensure that developed information technology solutions support business objectives. This role serves as a liaison between development teams and the internal/external customer or end user. As a high-level specialist, this role provides ongoing advanced application support to business end-users.
We Offer You!
* Competitive Salary
* Excellent Bonus Potential
* Medical, Dental & Vision Plans
* Paid Time Off, Training & Holidays
* Charitable Contribution Match Program
* Tuition Assistance
* Wellness/Fitness Resources
* Training & Professional Development
* 401K Match w/ 2-year Vesting Period
* Employee Stock Purchase Plan
* Dynamic Culture & People - just to name a few!
What's attractive about the Systems Applications Business Analyst?
* Ability to provide ongoing advanced application support to business end-users
* Collaborative and Team-Oriented environment
What You'll do
* Work with internal customers and external business partners (customers, suppliers, etc.) to determine business needs, write system process specifications and implement software solutions.
* Identify software solutions to ensure the applications and integrations align with the business strategy.
* Maintain existing applications and implement new software solutions.
* Consult functional areas of the business to identify applications that drive business process improvement and add value to the business operations.
* Maintain working knowledge of the business areas and the associated system applications.
* Use advanced techniques, theories, and processes to analyze and understand multiple applications that can deliver measurable value to the business.
* Leverage software applications to support business initiatives involving Operational Excellence, Continuous Improvement, Lean Manufacturing, etc.
* Consult the business operations to identify information delivery and data analytics strategies.
* Work on divisional IT projects, including internal business initiatives, external customer and supplier projects, and corporate / enterprise IT requirements.
* Lead all facets of business requirements analysis, prepare Scope of Work (SOW) for software solutions.
* Conduct systems analysis to study the business procedures and identify requirements for achieving them more efficiently. Use systems analysis to help determine whether to build or buy software solutions.
* Design business systems by defining the application architecture, modules, interfaces, and data for a system to satisfy specified requirements.
* Coordinate all division application design and development work, leveraging Enterprise Applications / Shared Services or outsourced service providers for technical development work
* Participate in divisional business application implementations, both purchased and internally developed software solutions, including setup and configuration of system parameters.
* Responsible for application change management process controls, including post-implementation audits.
* Manage ongoing maintenance of business systems, including version upgrades and patching of software applications, databases, and operating systems.
* Ability to identify potential system problems and propose functional solutions aligned with user needs.
* Perform specialist functions in a multi-application landscape (tactical execution, installations, technical configuration, etc.)
* Train end-users, Subject Matter Experts (SME's), and Business Process Owners (BPO's) on using business applications effectively to perform their jobs.
* Provide level II applications support, providing application resources to resolve IT problems escalated to the group and servicing the customers / end-users promptly.
* Participate in Sarbanes-Oxley compliance activities (IT self-audits, Internal Audit risk assessments and General Computing Control testing, and external IT audits), particularly involving financial applications.
Your Credentials:
* Bachelor's degree in computer science, Information Systems, Business Administration, or related field. Master's degree is a plus.
* Engineering, Operations Management, Information Systems, or related fields; relevant certifications (e.g., Oracle EBS ERP, Epicor (Manage 2000) ERP, MS DevOps, Project Management) are a plus.
* Requires 8+ years of total Information Technology experience.
* Requires 4+ years working in applications roles, with a minimum of 2 years as a Business Applications Analyst and/or ERP SystemsAnalyst.
* Must have solid project management and ERP functional skills (financial and/or manufacturing modules).
* Proficiency in administration, configuration, and optimization of ERP modules such as Manufacturing, Inventory Management, Order Management, Bill of Materials (BOM), Work in Process (WIP), and Quality Management, preferably in Oracle EBS or Epicor (Manage 2000) ERP systems.
* Strong understanding of manufacturing processes, supply chain management, and inventory control principles.
* Experience in an industrial / manufacturing company preferred.
* Experience in MS SQL Server using SSMS to write simple queries is a plus
The salary range for this position is $87,500 to $107,000 with bonus potential.
About Quanex, A Part of Something Bigger
Quanex (NYSE: NX) is a global, publicly traded manufacturing company primarily serving OEMs in the fenestration, cabinetry, solar, refrigeration and outdoor products markets. We are A Part of Something Bigger by improving the performance and aesthetics of end products through continuous innovation, helping customers achieve greater production efficiencies, dedication to giving back to communities where we operate, producing shareholder value and helping our employees learn, grow, and thrive. Learn more at Quanex.com.
#LI-MB1
$87.5k-107k yearly 8d ago
IT Business Systems Analyst
Applied Medical Technology Inc. 4.3
Systems analyst job in Brecksville, OH
Requirements
Requirements:
Proficient with Microsoft Office Suite (Specifically Excel, Word, and Outlook).
Must have excellent written and verbal communication skills with the ability to convey technical information, decisions, and approaches to both technical and non-technical audiences.
Ability to independently identify, research and resolve issues.
Ability to Analyze and act on multiple tasks considering their priority.
ERP implementation experience, preferably with Microsoft Dynamics F/O.
Has a good understanding of best practice business processes and application.
Well- organized individual who can work with minimal amount of supervision.
Preferred Qualifications:
1-3 years of experience with Microsoft Dynamics AX/ Dynamics 365 F&O (Supply Chain/Manufacturing).
Strong Data Analysis and presentation skills.
Experience working with Microsoft DevOps and Visio.
Building SQL queries.
Language Skills:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, vendors, non-engineers and the general public.
Mathematical Skills:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Certificates, Licenses, Registrations: Maintains a valid Driver's License.
Essential Job Functions: Critical features of this job are described below. They may be subject to change at any time due to operational or other company demands.
Mental: Must be able to effectively communicate with others; complete and understand complex analysis of computer system issues and business related issues with IT. Research, read, analyze and interpret written materials, meet and exceed company standards, ensure compliance with company policies, respond appropriately to feedback to make improvements, maintain positive working relationships, troubleshoot and solve problems.
Physical: Must be able to use computer equipment, exerting up to 40 lbs of force occasionally and or a negligible amount of force constantly to move objects, kneel, reach, push, pull and lift for sustained periods of time. Must be able to stand, walk, sit and type for long periods of time. Exposure to moderate noise level.
Knowledge, Skills, and Abilities Required: Knowledge of IT, modern business communication, office procedures and methods. Must be able to work with other departments and AMT employees. Must also be able to work with clients, vendors and 3rd party suppliers. Ability to establish priorities, work independently with minimal supervision, and facilitate teamwork.
Equipment Used: Telephone, computer, other office equipment as needed.
Special/ Additional Requirements: Persons in this position may be required to pass a drug, alcohol, and/or criminal background check.
AMT is an Equal Opportunity/Affirmative Action Employer.
Benefits:
Insurance: AMT offers major medical, dental, and vision insurance at the first of the month following 30 days of service.
Other Benefits: AMT offers several other voluntary benefits including hospital indemnity, critical illness, term life insurance & long term disability (company paid), among others.
401k: AMT matches 100% of your contribution, up to 3% of your salary.
Paid Time Off (PTO): In addition to nine paid holidays, AMT provides employees with paid time off (determined by length of service), starting on day one
Other Exciting Perks!
Family-oriented, Positive Working Environment
Discretionary Yearly Raises
On-site Vending & Gym
Annual Employee Appreciation Picnic
Tuition Reimbursement
Employee Referral Bonus Program
Employee Assistance Program
$71k-100k yearly est. 60d+ ago
Business Analyst
Fpc Intl 4.3
Systems analyst job in Cleveland, OH
FPC International, Inc. is seeking a motivated, analytical problem solver to join our Business Operations & Corporate Development team as a Business Analyst. This role provides analytical, reporting, and project support to enhance business performance and support strategic decision-making. The Business Analyst will work cross-functionally with teams across several divisions, helping to improve processes, analyze data trends, and support corporate growth initiatives.
Our Culture: Entrepreneurial, family friendly, and great work/life balance. New ideas are encouraged. Definitely an opportunity to make an impact! Very collaborative environment.
Targeted Compensation: $45-52K + Annual Bonus
Location: This position is located at 4520 Richmond Rd., Cleveland, OH 44128
Reports to: Director of Business Operations & Corporate Development
Team Dynamics: Works closely with Corporate Development, Finance, and operational leaders across divisions.
Ideal Candidate will have: Strong analytical capability, the ability to turn data into meaningful insights, and an eagerness to learn the business. Successful candidates will demonstrate curiosity, initiative, and a willingness to collaborate across teams.
Benefits: We're a small company, but have all the "big company" benefits to offer including a 401(k) match, medical, dental, vision, long & short-term disability, life insurance, accidental coverage, etc. We offer 10 paid holidays that start immediately and a generous PTO plan based on years of service. We invest heavily in employee development, offering tuition reimbursement, coaching, online learning, and professional development opportunities aligned with this role.
What you'll be doing:
Essential Job Functions:
Collecting and analyzing operational and performance data to identify trends and improvement opportunities.
Building reports, dashboards, and presentations for leadership using tools such as Excel, Power BI, or similar.
Monitoring existing metrics, developing, and proposing new measures to support decision-making.
Supporting projects that improve operational efficiencies, workflows, or business processes.
Assisting in due diligence for corporate development initiatives, including acquisitions.
Collaborating with internal teams to to implement process improvements and support business planning.
Maintaining documentation and providing training related to processes, systems, or reporting tools.
Preparing summary reports, presentations, and communications for internal stakeholders.
Background You'll need:
Bachelor's degree in Business Administration, Finance, Data Management, or closely related field.
A minimum of 0-2 years of experience in business analysis, operations, or corporate development.
Competencies
Communication
Quality of Work
Teamwork
Continuous Improvement
Preferred Qualifications:
Certified Business Analysis Professional (CBAP)
FPC International, Inc. offers benefits, competitive salary, bonus potential, generous vacation, paid holidays, and 401(k) benefits. Check our our website at ****************
Qualifications
Education
Required: Bachelors Degree in Business Administration, Finance, Data Analytics, or closely related field.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$45k-52k yearly 53d ago
Business Analyst
The IHC Group 4.4
Systems analyst job in Fairlawn, OH
As an INSXCloud Business Analyst you will work with cross-functional teams throughout the organization, including the PMO, Development, and other business stakeholders. This role reports directly to a Business Analyst, Team Lead and will be an essential contributor to our existing team of seasoned business analysts. You will work both independently and within the group to complete project deliverables that include site features, upgrades, and large-scale enhancements to our health insurance quoting and enrollment platform.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Continual evaluation of platform process flows and form a deep understanding of any impact stakeholder requested changes may introduce.
* Act as the subject matter expert (SME) on assigned projects.
* Translate high-level project requirements into development-ready technical documentation, user stories, and acceptance criteria.
* Develop test case scenarios that align with project outcomes and acceptance criteria.
* Execute manual user-acceptance testing (UAT) within test environments and identify gaps or bugs.
* Communicate insights and plans to cross-functional team members and management.
* Serve as a liaison between INSXCloud, the development team, clients, and business stakeholders.
* Monitor project deliverables and ensure timely completion of project milestones.
* Identify defects within the platform and define required fixes.
* Other duties as assigned.
$68k-98k yearly est. 41d ago
ATM Test Analyst
Tata Consulting Services 4.3
Systems analyst job in Cleveland, OH
Must Have Technical/Functional Skills Primary Technical Skill: Expertise in ATM Technology Software and Hardware (NCR, DBO, and HYO), Comprehensive Knowledge of Various ATM Components, Proficiency in ATM Monitoring Applications, Familiarity with Ticketing Systems, and In-Depth Understanding of End-to-End ATM QA Testing (Both Manual and Automated), along with Scripting and Framework Proficiency.
Secondary Technical Skill: Proficient in SQL Queries, Knowledge of Security Protocols, and Familiarity with ATM Third-Party Tools.
Tools and Additional Skills: Experience with ATM Monitoring Management and Ticketing Tools, Microsoft SQL Servers, Microsoft Windows Applications and Admin Servers, Programming (Java, Python), Automation Tools (Selenium), CI/CD (Jenkins), Databases (SQL), Web Technologies, ServiceNow, and Jira.
Roles & Responsibilities
o A minimum of 8+ years of experience is required with a solid understanding of ATM hardware, software, and its architectural design.
o The associate must possess experience in developing test plans, cases, and scripts for ATM software and hardware based on both business and technical requirements.
o The associate must have experience in performing functional, regression, performance, and integration tests on ATM software and hardware.
o The associate must have experience in identifying, documenting, tracking (using JIRA/HP ALM), and retesting defects with developers to ensure their resolution.
o The associate must be capable of identifying the root causes of ATM issues and conducting first-level troubleshooting.
The associate must have a fundamental understanding of ATM debit/credit card processing, the backend ATM host system, security protocols, and procedures.
o The associate must have a basic knowledge on ATM application servers, database management systems, and third-party software, including their licensing processes.
The associate must be familiarized with ATM software deployment procedures, whether through RLM or manual processes.
o The associate must possess experience in set the Virtual ATM application along with ATM Testing Framework Design or setup knowledge to perform the Regression testing.
o The associate must have the knowledge on Create, update, and manage automated test scripts and frameworks using tools like UFT, Selenium, JUnit, etc., often in languages like VBScript, Java.
o Prioritize the tasks accordingly and complete it within expected deadlines.
Generic Managerial Skills, If any
Key Words to search in Resume
ATM Technology Software and Hardware, NCR, DBO, HYO, ATM Monitoring, SQL, Java, Python, Selenium, Jenkins, ServiceNow, QA, Functional testing, automation, JIRA, XRAY, Test lead, Quality assurance, Banking
Salary : 90,000- 110,000/Per Annum
$63k-77k yearly est. 22d ago
IT Systems Analyst
Stepforward 3.6
Systems analyst job in Cleveland, OH
Purpose of Classification:
As the Information SystemsAnalyst, the primary responsibility is to have a strong understanding of both local and cloud-based networking technologies, as well as expertise in managing and configuring Microsoft Azure environments.
Essential Functions:
Provide technical support and troubleshooting for end-user hardware and software issues, including desktops, laptops, printers, and other peripherals.
Install, configure, and maintain computer hardware, operating systems, and software applications.
Manage and configure Microsoft Azure services, including virtual networks, network security groups, and email support
Implement and maintain secure network connectivity between on-premises and cloud environments
Administrator of On-Prem Active Directory and Entra ID Cloud Environment with Microsoft 365
Provide technical support and training to end-users on network-related issues
Collaborate with cross-functional teams to ensure seamless integration of network solutions
Stay up-to-date with the latest networking & cloud technologies best practices
Additional Functions:
Performs other related duties as required.
Minimum Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related field. 5+ years of experience in network administration and support. Proficient in configuring and managing LAN and WAN technologies, including routers, switches, firewalls, and wireless networks. Extensive experience with Microsoft Azure services, including virtual networks, network security groups, Exchange, Entra ID and Microsoft Active Directory. Strong understanding of network protocols, security, and troubleshooting techniques. Familiarity with cloud computing concepts and best practices. Excellent problem-solving and analytical skills. Strong communication and collaboration skills.
Preferred Certifications:
Microsoft Certified: Azure Administrator Associate
Cisco Certified Network Associate (CCNA)
CompTIA Network+ or Security+
Additional Requirements/Conditions of Employment:
Successful results of pre and continued employment assessments including fingerprinting, drug testing, medical examinations and background check(s).
Step Forward is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Agency will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
$85k-107k yearly est. 18d ago
Oracle Communications MetaSolv Solutions Analyst
360 It Professionals 3.6
Systems analyst job in Cleveland, OH
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Position: Oracle Communications MetaSolv Solutions Analyst
Location is in Cleveland OH.
Duration: 10+ Months
Need candidates on W2 only
Key experience is with Oracle Communications MetaSolv Solutions.
This is a long term contact. there are 3 open position. Work needs to be done onsite.
Looking for three (3) resources for Oracle Communications MetaSolv Solution (MSS) Analyst's .
Product catalog background.
PSR orders, provisioning plans, customer order layer.
Ability to map product catalog features, feature labels, and previous migration experience
Additional Information
Regards,
Vishal Rana
Talent & Client Acquisition Specialist
|
Phone: 510 254 3300 Ext 178 |
$91k-115k yearly est. 16h ago
IT Enterprise Content Management Analyst
The Timken Company 4.6
Systems analyst job in North Canton, OH
What Timken makes possible begins with you. Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next.
A career at Timken means you can have an immediate impact doing Work That Matters to the world- improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond. New employees can start contributing right away, and there are many opportunities to advance your career at your own pace. Join our global team of 19,000 people in 45 countries, and start helping our customers push the limits of what's possible in their world of motion.
The purpose of this analyst position is to administer, develop/configure and supports systems in the enterprise content management space including Hyland's OnBase Enterprise Content Management (ECM) system and SharePoint on premise and online environments, as well as other systems and web properties as needed. This position engages business and IT requestors to gather requirements, plan, design, develop/configure, test, and implement changes in Timken's Content Management solutions. This position is responsible for administration and operational support, including platform and system incident/problem resolution, service and change request processing to keep systems running at optimal performance for our business customers.
Responsibilities:
Responsible for requirements gathering, solution analysis, designing, developing, testing, implementing, and modifying Electronic Content Management (ECM) solutions.
Provide content and data management through the lifecycle including management of metadata, user access and security policies.
Design and implement reports, dashboards, unity forms, workflows to improve efficiency and productivity of the business.
Provide technical support for integration needs to other systems as well as platform upgrades within the ECM environments.
Provide technical support, including troubleshooting issues via debugging, research, and investigation techniques.
Create technical documentation leveraging best practices and procedures to enable ongoing sustainability of all solutions.
Provide information and training to customers, team members, and other stakeholders to enable end us-er adoption as well as ongoing operational success.
Qualifications:
Bachelor's degree in Computer Science, Computer Engineering, Business (or Management), or related discipline with 1-3 years of related experience.
Strong Project Management skills include experience with organizing, planning, and executing large-scale enterprise projects.
Detail oriented, strong listening skills and excellent verbal and written communications skills.
Expert teamwork and interpersonal skills, particularly in a global team setting.
Strong analytical, problem solving and technical skills.
Good working knowledge of Electronic Enterprise Content Management best practices.
Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence.
Experience with Management and Configuration of ECM solutions (Hyland OnBase, MS SharePoint), which includes tasks like system administration, workflow development and integration into other applications.
In depth knowledge of Hyland OnBase software and its various modules (Workview, Workflow, Unity Client, E-form).
Familiarity with SAP recommended (Archive Link).
Experience in development with SharePoint, Web parts, master pages, HTML/CSS, integration with other business applications.
Experience in workflow and forms creation using SharePoint Designer, Visual Studio, Power Apps and Power Automate, PowerShell scripting.
Experience troubleshooting issues and providing customer support for service requests related to the supported ECM environments (OnBase, SharePoint, etc.).
Oversee security access and ensure compliance with security policies and regulatory requirements.
All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.
$90k-118k yearly est. 14d ago
Intermediate/Senior/Lead Business Systems Analyst (EBS)-150001TS
Right Talent Right Now
Systems analyst job in Cleveland, OH
Job Information Technology
Primary LocationUS-IA-Cedar Rapids
Schedule Full-time
Job is only avaialble in the above locations
There may be a hiring bonus which may be used for relocation expenses
There is no remote/virtual work scenario
Job Title
Intermediate/Senior/Lead Business SystemsAnalyst
Responsibilities:
General
Provide leadership to project teams to lead external vendors on projects
Provide organizational leadership to project team members
Act as the technical leader for requirements, facilitating requirements and ensuring a quality on time delivery to the business customer
Intermediate BA:
Under minimal supervision, facilitate the business analysis process to identify business requirements for system solutions or improved processes that will increase efficiency and overall productivity.
Work cohesively with developers, business units, external vendors, and other test team members.
Responsible for the coordination of test planning for various types of projects.
Works on project teams that are developing or modifying moderately complex information systems. Includes analysis and documentation of business and system requirement and coordinating testing.
Analyzes business unit requests and understands business requirements, works with various technical staff members to determine possible solutions and communicate business and system impacts to IT and Operations staff.
Responsible for all artifacts and tasks produced in the Requirements and Testing disciplines of the Rational Unified Process (RUP), including Stakeholder Requests, current and future state models, Use Cases, Business Rules, User Interface requirements, Mapping documents, Supplementary Specifications and associated diagrams also includes Test Plans and test cases.
Senior / Lead BA:
Provides leadership to project teams and external vendors and works with the business to facilitate on time delivery of projects
Provide mentoring to fellow team members in all areas including vendor management, artifact management, and all related tools.
Lead the business analysis and testing processes and collaborate with project teams and external vendors in the delivery of software solutions for TCM Technology Services and our trading partners.
Translate stakeholder needs into system requirements.
Works closely with and provides leadership to other project team members and vendors that are developing or modifying complex information systems.
Maintains positive working relationships between Annuity Services, Technology Services and our Trading Partners.
Facilitates the elicitation and documentation of business and functional requirements and Testing disciplines of the Rational Unified Process (RUP), including Stakeholder requests, current and future state models, Use Cases, Business Rules, User Interface requirements, Mapping documents, Supplementary Specifications and associated diagrams; also includes Test Plans and test cases.
Qualifications:
General
Experience leading structured projects in a complex technical environment
Proven ability to lead external vendors
Ability to provide, receive, and act on critical feedback
Proven ability to work within a structured team environment and assist with successful delivery of projects
Intermediate BSA:
Bachelor's degree or equivalent education/experience, preferably in IT or a business area discipline. Minimum of 2-4 years experience in business analysis. 2-4 years of industry experience preferred.
Senior BA:
Bachelor's degree or equivalent education/experience, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing). Minimum of 5 or more years of experience in business systems analysis. 2-4 years of industry experience also preferred. Two years of experience managing technical projects in a complex environment.
Lead BA:
Bachelor's degree, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing) or equivalent education/experience. Minimum of 8 or more years of experience in business systems analysis. 2-4 years of industry experience also preferred. Two years of experience managing technical projects in a complex environment.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$88k-114k yearly est. 60d+ ago
FINANCIAL SYSTEMS ANALYST
Department of Defense
Systems analyst job in Cleveland, OH
Apply FINANCIAL SYSTEMSANALYST Department of Defense Defense Finance and Accounting Service Information & Technology Dir, Payroll Services, ZTBAB Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents
* How to apply
Summary
* Who may apply: Current, permanent DFAS employees in the competitive service, Eligible DoD PPP Military Spouse preference applicants and current DFAS VRA employees
* Applicants on the Cleveland list may be placed at Bratenahl.
* We may use this announcement to fill other positions in the Info &Tech Dir.
* This job announcement uses the USA Hire Assessment to evaluate applicants. For more information, visit USA Hire Assessment.
Summary
* Who may apply: Current, permanent DFAS employees in the competitive service, Eligible DoD PPP Military Spouse preference applicants and current DFAS VRA employees
* Applicants on the Cleveland list may be placed at Bratenahl.
* We may use this announcement to fill other positions in the Info &Tech Dir.
* This job announcement uses the USA Hire Assessment to evaluate applicants. For more information, visit USA Hire Assessment.
Overview
Help
Accepting applications
Open & closing dates
01/26/2026 to 02/06/2026
Salary $90,341 to - $121,502 per year
View Salaries: *****************************************************************************************
Pay scale & grade GS 12
Locations
1 vacancy in the following locations:
Indianapolis, IN
Cleveland, OH
Whitehall, OH
Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. Appointment type Permanent Work schedule Full-time Service Competitive
Promotion potential
12
Job family (Series)
* 0501 Financial Administration And Program
Supervisory status No Security clearance Other Drug test No Position sensitivity and risk Noncritical-Sensitive (NCS)/Moderate Risk
Trust determination process
* National security
Financial disclosure No Bargaining unit status Yes
Announcement number DFAS-ML-12870039-26 Control number 855131200
This job is open to
Help
Internal to an agency
Current federal employees of the hiring agency that posted the job announcement.
Clarification from the agency
This announcement is open to current, permanent DFAS employees in the competitive service, Eligible DoD PPP Military Spouse preference applicants and current DFAS VRA employees.
Duties
Help
* Analyzes functional and technical requirements of financial information systems to determine avenues of development or modification necessary to meet mission objectives.
* Participates in systems requirement reviews and coordinates with customer/functional representatives and other technical personnel to clarify requirements.
* Prepares requirements documents, system change/programming specifications requests.
* Identifies requirements and monitors the development of methods for the achievement of assigned systems interface or integration with other financial and non-financial systems.
* Prepares functional test plans and test scripts and performs functional testing and regression.
Requirements
Help
Conditions of employment
* Must be a U.S Citizen or National
* This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
* Registered for Selective Service (males born after 12-31-1959)
* Suitable for Federal employment
* Time after Competitive Appointment: Candidates must have served 3 months after latest competitive appointment in the Federal service.
* Time in Grade Requirement - see the Qualifications field below for more details.
* Obtain/Maintain Financial Management Certification
* New employees to the Defense Finance and Accounting Service will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov.
* In accordance with the DoD 8140 policy series, the position May Be subject to completing Foundational Qualifications in 9 months and completing Residential Qualification requirements in 12 months.
Qualifications
This Job Opportunity Announcement is using an additional online assessment tool to evaluate applicants. Please review the HOW YOU WILL BE EVALUATED, REQUIRED DOCUMENTS, HOW TO APPLY and NEXT STEPS sections below for instructions.
One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-11) within the federal service, which demonstrates the ability to perform the duties of the position, is required.
Specialized experience is defined as: Performing data analysis and evaluation of financial systems, policies, procedures, and regulations to ensure the continuity of a financial system's operations; ensuring that financial system design, revisions and modifications comply with financial regulatory requirements; performing systems analysis and developing test plans to test financial systems software; researching and diagnosing issues reported by system users.
This position requires you to obtain and maintain a Level 2 Certification under the DoD Financial Management (FM) Certification Program as a condition of employment. If you are selected, you will have to obtain this certification within two (2) years of your entry on duty in the position unless you are already in a position that requires a Level 2 Certification in which case you must complete the certification within the original 2-year period. Failure to become certified within the required time-frame may be grounds for removal from the position and/or from Federal service. Information about the DoD FM Certification Program is available at ***********************************************************************
Time-in-Grade: Current or former federal employees who have held a GS position in the preceding 52 weeks, must meet the time in grade requirement. Applicant must have served 52 weeks as a GS-11 or higher grade in Federal Service.
The effective date of your SF-50 must reflect that you will meet the 52-week time in grade requirement within 30 days of the announcement closing.
You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.
Education
Education is not substitutable for specialized experience at this grade level.
This Job Opportunity Announcement is using an additional online assessment tool to evaluate applicants. Please review the HOW YOU WILL BE EVALUATED, REQUIRED DOCUMENTS, HOW TO APPLY and NEXT STEPS sections below for instructions
Additional information
* This job announcement uses the USA Hire Assessment to evaluate applicants. For more information, visit USA Hire Assessment.
* For Reasonable Accomodation Requests, see the How You Will Be Evaluated section..
* The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click here.
* For positions where relocation is paid (see Location block of vacancy announcement), you can learn more about relocation allowances and entitlements.
* Telework availability is limited and will only be provided on a rare case-by-case basis during situations where Agency Leadership has determined that telework serves a compelling DoD need.
* We may use this announcement to make a temporary promotion. For some positions, the temporary promotion may be made permanent without further competition.
* Selections are subject to restrictions resulting from the DoD Program for Stability of Civilian Employment.
* As a condition of employment, you may be required to serve a 1 Year Probation during which we'll evaluate if continued employment advances public interest. The evaluation considers: performance & conduct; needs & interests of the agency; if continued employment advances agency goals; if continued employment advances the efficiency of the Federal service. At the end of the probationary period, your employment will be terminated unless you receive certification that continued employment advances the public interest.
* We may use this announcement to fill additional vacancies within 120 days of the closing date.
* This position is Exempt from the Fair Labor Standards Act.
* Pay for first time hires to the Federal Government will typically be set at step 1 salary range for their respective grade level.
* Retired Civil Service Employee: Employment of retired Federal employees receiving an annuity is subject to the requirements of the Department of Defense (DoD) policy guidance. (See DoD Instruction 1400.25, Volume 300, here.
* Security Designation will varies dependent upon position and may require a secret clearance or higher. Employment requires a background investigation which may delay starting date. If selected and cannot obtain a favorable security determination within a reasonable period of time, the employment offer may be withdrawn. Individuals are required to obtain/maintain a favorable security determination to occupy a sensitive position as a condition of employment. Failure to maintain eligibility to occupy a sensitive position may result in termination. For more information see the security section of Understanding Vacancy Announcements.
* Criminal History Inquiries- For some positions, criminal history inquiries may not take place before you receive a conditional job offer. Please see Fair Chance to Compete for Jobs Act of 2019 (dfas.mil) for more information on The Fair Chance to Compete Act, exceptions, and DFAS contact information.
Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IMPORTANT NOTE - YOU MUST FOLLOW ALL APPLICATION INSTRUCTIONS CAREFULLY. ERRORS OR OMISSIONS MAY AFFECT YOUR RATING.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
* Accountability
* Arithmetic/Mathematical Reasoning
* Attention to Detail
* Customer Service
* Decision Making
* Flexibility
* Integrity/Honesty
* Interpersonal Skills
* Learning
* Reasoning
* Self-Management
* Stress Tolerance
* Teamwork
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
You must provide a complete Application Package which includes:
1. Resume: A two-page maximum resume is required. Applicant guidance on the two-page resume requirement may be found at OPM.gov or at USAJ Resource Center.
2. Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement.
3. Other Supporting Documents.
4. If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.
The following supporting documents are ONLY required if applicable to your personal qualifications or status. They must be received by the closing date of the announcement.
1. Transcripts and/or Certifications: You must submit documentation if you are substituting education for experience. For additional information on acceptable documents or to see if you must submit documentation click here Transcripts and Certifications. You must also document your education and/or certifications in your resume.
2. SF-50: Current and former federal employees, including current and former DFAS employees, must submit their SF-50 (Notification of Personnel Action) reflecting their highest grade held on a permanent basis for at least 52 weeks, tenure, and appointment type. Failure to provide this document may result in disqualification.
3. Veterans Documentation: Click to review these authorities and documents verifying eligibility for a VEOA, VRA and/or 30% or more disabled veterans hiring authorities.
4. Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. To download the checklist, select "Save" or "Save As" instead of "Open." Save the document to your device then open it as a PDF. Once the form is opened, select "Enable All Features" and the form will populate so that it can be completed. **************************************************************
5. Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist.
6. Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist.
7. Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist.
8. ICTAP Eligibles: A copy of the RIF separation notice and SF-50 if available.
9. Other Special Hiring Authorities: Click here to review these authorities and the documentation you are required to submit.
10. You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or eligibility.
WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) 02/06/2026, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
The following link will help you determine if you meet the eligibility to apply for this position:
***************************************************************************************
PLEASE NOTE: You will be considered only for those appointment eligibilities for which you select, attach supporting documentation and are found eligible.
Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required assessments, and required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:
* Click the Apply Online button.
* Answer the questions presented in the application and attach all necessary supporting documentation.
* Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.
* If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
* Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
* Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
* Set aside at least 3 hours to take the USA Hire assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
* Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.
Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at ****************************************
To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.
To view the announcement status or your application status: Click on this: ******************************************************** Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.
Agency contact information
HR Customer Care Center
Phone ************** Email ************************************************ Address DFAS - INFO AND TECHNOLOGY DIR OFFICE
4800 Mark Center Drive
Alexandria, VA 22350
US
Next steps
The resume you submit will be used to assess your qualifications for the job and to identify the best-qualified applicants to be referred to the hiring manager for further consideration and possible interviews. We will notify you of the outcome after each of these steps is completed. After making a tentative job offer, we will conduct a suitability/security background investigation.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
You must provide a complete Application Package which includes:
1. Resume: A two-page maximum resume is required. Applicant guidance on the two-page resume requirement may be found at OPM.gov or at USAJ Resource Center.
2. Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement.
3. Other Supporting Documents.
4. If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.
The following supporting documents are ONLY required if applicable to your personal qualifications or status. They must be received by the closing date of the announcement.
1. Transcripts and/or Certifications: You must submit documentation if you are substituting education for experience. For additional information on acceptable documents or to see if you must submit documentation click here Transcripts and Certifications. You must also document your education and/or certifications in your resume.
2. SF-50: Current and former federal employees, including current and former DFAS employees, must submit their SF-50 (Notification of Personnel Action) reflecting their highest grade held on a permanent basis for at least 52 weeks, tenure, and appointment type. Failure to provide this document may result in disqualification.
3. Veterans Documentation: Click to review these authorities and documents verifying eligibility for a VEOA, VRA and/or 30% or more disabled veterans hiring authorities.
4. Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. To download the checklist, select "Save" or "Save As" instead of "Open." Save the document to your device then open it as a PDF. Once the form is opened, select "Enable All Features" and the form will populate so that it can be completed. **************************************************************
5. Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist.
6. Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist.
7. Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist.
8. ICTAP Eligibles: A copy of the RIF separation notice and SF-50 if available.
9. Other Special Hiring Authorities: Click here to review these authorities and the documentation you are required to submit.
10. You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or eligibility.
WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) 02/06/2026, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
$90.3k-121.5k yearly 1d ago
Associate Analyst, Tax Technology
Co-Us Ducharme, McMillen & Associates
Systems analyst job in Cleveland, OH
As an employee-owned company, DMA prioritizes employees. Low turnover rates and tenured teams are living proof:
2025 Great Places to Work Certified
Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation)
Company paid parental leave
Generous time off package
Multiple benefit plans, eligibility begins on day one of employment
Culturally focused on work/life balance, mental health, and the overall wellness of our employees
Position Summary
The Associate Analyst - Tax Technology provides direct support to the Director of Administrative Operations, EVP and Tax Technology leadership by combining analytical, administrative, and operational support with hands-on exposure to tax technology and corporate initiatives. This role is designed for someone who is motivated to learn, ask questions, and gain hands-on exposure to the inner workings of a tax technology division. The Associate Analyst will participate in division discussions, assist with data analysis and process improvement efforts, and help manage priorities, tasks, and initiatives across the division. This position offers a unique opportunity to learn tax technology strategy, operational execution, and leadership decision-making while contributing to meaningful projects that drive efficiency and innovation.
Essential Duties and Responsibilities
Sit in on leadership, sales, client and project-related meetings to gain exposure to divisional strategy, priorities, and operations
Support the Director of Administrative Operations and EVP by tracking initiatives, action items, deadlines, and follow-ups to ensure priorities remain on track
Assist with data analysis related to tax technology operations, reporting, and process performance
Support process documentation, workflow mapping, and identification of opportunities for improvement and automation
Provide administrative and organizational support, including preparing meeting materials, summaries, and internal documentation
Collaborate with cross-functional team members to support tax technology projects and operational needs
Maintain organized, audit-ready documentation and project records
Perform ad-hoc analysis, month-end billings, and special projects as assigned
Education and Qualifications
Bachelor's degree in Accounting, Finance, Information Systems, Business Analytics, or a related field required
0-2 years of relevant experience; internships or exposure to tax, technology, analytics, or operations preferred
Strong proficiency in Microsoft Excel and other Microsoft Office tools
Interest in tax technology, process improvement, data analysis, and business operations
Highly organized with strong attention to detail and follow-through
Ability to manage multiple priorities, adapt to changing needs, and work closely with leadership
Strong written and verbal communication skills
Curiosity, discretion, and professionalism when working with leadership-level information
Work Environment & Physical Requirements
Work Schedule: Regular, 40 hours/week
Travel: Less than 10%
Physical Activity:
Prolonged periods of sitting and computer use
Ability to hear, understand, and distinguish speech and sounds
Frequent repetitive motions with hands
#LI-HYBRID
#LI-AL1
The Company is an equal employment opportunity employer and is committed to providing equal employment opportunities to its applicants and employees. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, citizenship, age, disability, veteran status, genetic information, or any other category covered by applicable federal, state, or local law. This equal employment opportunity policy applies to all employment policies, procedures, and practices, including but not limited to hiring, promotion, compensation, training, benefits, work assignments, discipline, termination, and all other terms and conditions of employment.
It is DMA's policy to make reasonable accommodations for qualified individuals with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please contact our Human Resources team at *********************** or ************ and choosing selection 6.
$64k-104k yearly est. Auto-Apply 20d ago
Premium Audit Technology Senior Analyst
Westfield Group, Insurance
Systems analyst job in Westfield Center, OH
The Premium Audit Technology Senior Analyst manages the Premium Audit department's technology needs through a partnership with IT and the Premium Audit software vendor and users. The role is responsible for the operation of the premium audit software solution, including development, implementation, maintenance, testing and service issues. The role is to create and manage departmental reports to provide analytics to the department's leadership team, which are used to monitor audit production and individual performance. The Senior Analyst analyzes audit performance data and makes recommendations for enhancements to workflow, procedures or reports, and supports change management related to systems changes.
Job Responsibilities
* Manages the Premium Audit department's technology needs and serves as Premium Audit's liaison to IT and software vendor(s) for the development, implementation, maintenance, testing and service issues of the premium audit software.
* Handles the operation and first level troubleshooting support of the premium audit software which includes maintaining and updating the system, user passwords, class code changes, processor configuration, policy extraction, coding and library files.
* Analyzes audit performance data and makes recommendations to the Premium Audit leadership team for enhancements to workflow and procedures.
* Partners with IT and software vendor(s) to plan, analyze and develop optimal business solutions.
* Assists the Premium Audit Leader with developing recommendations and business plans related to technology for the Premium Audit department.
* Researches and analyzes optional vendor solutions and makes recommendations to the Premium Audit Leader.
* Monitors progress of premium audit software projects and provides communication to Premium Audit and IT.
* Collaborates with software users to define business needs, identify project opportunities, scope, assumptions, resource needs, expected benefits, costs, and risks.
* Manages monthly, year-to-date and Ad Hoc reporting for the department, providing data on audits ordered, work completed by role and by vendor, revisions and net premium impact.
* Creates new reports which provide the leadership team with enhanced options to monitor workflow and individual performance.
* Provides department communication and employee training around system functionality and keying/coding when new systems are introduced and when changes occur.
Job Qualifications
* 2 - 5 years of experience in Premium Audit, Technology or a related field.
* Bachelor's degree in Business Administration, IT or a related field and/or commensurate work experience.
Location
* Hybrid- defined as working three or more days per week in the office if the employee's residence is within 50 miles of Westfield Center, OH; OR Remote-if the employee resides more than 50 miles from Westfield Center, OH.
Technical Skills
* Risk Analysis
* Premium Audit
* Data Analysis and Reporting
* Business Analytics
* Technical Documentation
* Underwriting Operations
* Insurance Industry Knowledge
* Knowledge Of Underwriting Systems and Tools
* Information Systems
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
$81k-108k yearly est. 5d ago
System Developer / Administrator
Go Maverick Group
Systems analyst job in Cleveland, OH
Go Maverick Group is seeking an experienced System Developer / Administrator to join a dynamic and agile team of IT support specialists for an engineered products company in Cleveland. This role requires a wide range of hands-on administration and code modification to various systems that help run the day-to-day operations of the business. You will be interacting directly with end users, engineers, and executive staff to help with strategic system upgrades, expanding automation between systems, and modification of system code and backend reports to support the daily needs of the business.
As the System Developer / Administrator for the team, you will report directly to the Director of IT, and have sole responsibility for the maintenance, upgrading, and expansion of the following systems:
ERP (Infor)
PDM/PDL (SmarTeam)
CAD Design (SolidWorks)
Time Keeping Platform
Repair and Service Management Software
If you have a background in supporting manufacturing or engineered product environments from an IT perspective, have solid development skills, and are looking for a growing company who has been successful in Cleveland for the last 30+ years, then we want to talk to you!
Due to the collaborative nature and strategic importance of this role, it requires you to be ON SITE in the Cleveland Suburbs office 5 days a week. Please do not apply if you are looking for a remote or hybrid role.
Requirements
To be successful in this role, you must have experience in the following:
5+ years of VB.NET development / support experience
5+ years of SQL development / support experience
Experience writing and troubleshooting API calls between multiple systems
Experience writing and troubleshooting SQL reporting
Experience working with a PDM / PLM
Experience supporting / customizing an ERP platform
Strong ability to learn new platforms and development languages to support new systems
Excellent verbal communication and collaboration skills
Any experience with legacy platforms (iSeries / AS400, etc.) is a strong plus
Benefits
Full time role
Strong, large-company benefits package
Excellent ability to grow your skills in system development and administration
Become the go-to, subject matter expert in multiple systems that run the company
Great opportunity for upwards mobility in this growing company!
$72k-98k yearly est. Auto-Apply 60d+ ago
HRIS Analyst
Robert Half 4.5
Systems analyst job in Cleveland, OH
• Salary $90,000 -$110,000
• Bonus paid 2x a year June and November, based off company/personal performance.
• Salary review annually
• Good benefits, great wellness program to help pay all out of pocket for employees if they participate. 401k Match
• PTO- 3 weeks plus 3 personal days, 8 Corp Holidays
• Hybrid- Monday, Tuesday, Thursday Onsite, Wednesday & Friday remote after onboarding and up to speed, 30 days
Experience:
• HRIS systems administration, configuration, and analytics in either ADP, UKG, Oracle, SAP, Workday, or Dayforce
• Data Analytics experience, report generation and creating dashboards/visualizations using Power BI
• Knowledge of HR processes and compliance standards: benefits, payroll, and talent management.
How much does a systems analyst earn in Akron, OH?
The average systems analyst in Akron, OH earns between $55,000 and $91,000 annually. This compares to the national average systems analyst range of $58,000 to $96,000.
Average systems analyst salary in Akron, OH
$71,000
What are the biggest employers of Systems Analysts in Akron, OH?
The biggest employers of Systems Analysts in Akron, OH are: