Systems analyst jobs in Albany, GA

· We are seeking an experienced SAP ISU Functional Analyst to support the Project XD Data Migration workstream. · The ideal candidate will play a key role in ensuring the accuracy and completeness of migrated data through manual validation, report development, and testing processes. · This role requires strong functional knowledge of SAP ISU and experience in data migration and testing activities. Responsibilities: · Support the Project XD Data Migration workstream, ensuring smooth and accurate migration of SAP ISU data. · Identify data discrepancies, document issues, and coordinate with technical teams for resolution. · Collaborate with functional and technical teams to ensure data integrity throughout the migration lifecycle. · Support testing activities, including unit testing, integration testing, and user acceptance testing (UAT) for migrated data. · Provide insights and recommendations to improve data quality and migration processes. Experience: · Strong functional knowledge of SAP ISU (Industry Solution Utilities) modules, especially customer master, billing, and contract accounts. · Experience supporting data migration projects, including data validation, testing, and reporting. · Ability to create, read, and analyze SAP reports to validate data accuracy. · Experience training or mentoring testers and end-users. · Strong analytical, problem-solving, and communication skills. · Attention to detail and commitment to data quality. Skills: · Train manual data validation testers on SAP ISU data structures, migration processes, and validation techniques. · Design, build, and run reports and queries to validate that data is converted completely and accurately during mock and final conversions. Education: · Bachelor's Degree or Equivalent Experience About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Roshni Email: ************************** Internal Id: 25-54543

Care Logistics is seeking a detail-oriented, creative problem solver, and collaborative Business Analyst to join our Integrated Solutions team. The Business Analyst plays an integral role in the enterprise-wide operational transformation and technology implementation initiatives across our healthcare client base. This role is responsible for gaining an understanding of the client's current operations, assisting in designing the ideal future state, defining and managing the integration needed between Care Logistics software and client systems. The Business Analyst serves as a liaison between operations and technology teams to ensure implemented solutions deliver desired outcomes for both clients and the company. With an understanding of the desired future state, the capabilities of Care Logistics technology, and familiarity with hospital EMR systems, the Business Analyst is responsible for designing how to best leverage each technology investment and how data is exchanged between the various systems to achieve efficient, patient centered workflows. Internally at Care Logistics, the Business Analyst serves as a subject matter expert for product management, providing business process and integration knowledge to inform future products. The ideal candidate will have experience with HL7 messaging, and healthcare IT systems, and will thrive in a fast-paced, client-focused environment. ESSENTIAL RESPONSIBILITIES: Collaborate with cross-functional teams to gather business requirements, identify opportunities and translate them into technical specifications and actionable insights. Ability to grasp clinical processes and translate them into system requirements for technology teams. Analyze data from EMR, clinical and scheduling systems to identify additional functionality opportunities, and integration needs. Critically evaluate gathered information from multiple sources, reconcile conflicts, relate high level information to details, and distinguish user requests from underlying business problems/needs. Serve as a technical advisor to the internal organization's industrial engineers, Healthcare Operations Executives, as well as other roles. Participate in and co-lead virtual and in-person integration interviews, discussions, and project meetings with both internal and external teams. Help to design future state processes that align business requirements with the capability of the client's system and technology. Develop and execute interface test plans to validate integration processing and system response. Participate in go-live support and post-implementation optimization. Develop and maintain internal and external documentation. Provide input into developing and modifying client and Care Logistics systems to meet client needs. Collaborate with Client Services to ensure realization of client goals and estimated ROI. Other duties as assigned. QUALIFICATIONS - EDUCATION, WORK EXPERIENCE, CERTIFICATIONS: REQUIRED Bachelor's degree in Engineering, Information Technology or equivalent combination of education and experience 3-5 years of business analyst or related experience Outstanding analytical skills with the ability to critically evaluate the information gathered from multiple sources, reconcile conflicts, relate high-level information to details, and distinguish user requests from the underlying true business problem/needs. Ability to identify inefficiencies, propose solutions, and evaluate outcomes effectively. Above average observational skills to recognize opportunities, collect data and validate information Proficiency with Microsoft products such as Outlook, Word, Excel and PowerPoint. Comfort in leading discussions, facilitating interviews, and presenting findings to diverse audiences. PREFERRED Working knowledge of HL7 preferred. Experience with or knowledge of hospital processes is strongly desired. Experience with Electronic Health Records, EHR, platforms including ADT, clinical and ordering processes preferred. KNOWLEDGE, SKILLS, AND ABILITIES: Adaptability: Effectively copes with rapidly changing information and fast-paced environment. Ability to maintain confidentiality and use discretion. Time Management: Strong organizational and quality management skills with ability to handle multiple competing tasks and priorities. Customer Service: An ability to actively seek to understand the needs of others and provide a positive experience that addresses their needs, questions, and concerns. Ability to form a team bond and enhance team performance. Strong interpersonal skills with ability to effectively and tactfully communicate, in both written and verbal form, with a diverse group of stakeholders (prospects, clients, hospital executives, nurses, client development staff, product management staff, and development staff). TRAVEL REQUIREMENTS & WORKING CONDITIONS: 30-70% travel is required.

Necessary Skills and Qualifications: 10+ years of IT experience. Proven expertise in Office 365, Active Directory, Exchange Server, Windows operating systems, desktop deployment, VPN, RDP, and Microsoft Teams. Minimum 5 years of relevant industry experience in a Microsoft enterprise environment including: Understanding of Windows Client and Windows Server in production environments. Configuration of Windows Infrastructure via Group Policy and/or scripts. Adept at using Powershell to automate and execute tasks. Basic understanding of the TCP/IP Stack and common services such as DNS and DHCP. Microsoft Enterprise Mobility Suite / Entprise Mobility + Security (EM+S) a plus. 3+ years of experience with Active Directory Domain Services (AD DS) upgrade, consolidation and migration projects. 2+ years of experience with Office/Microsoft 365 with at least one year of experience migrating mailboxes. 1+ years experience Active Directory Federation Services (ADFS) or Azure Active Directory and understanding of SAML 2.0 and cloud SSO providers Hands-on experience with AWS infrastructure management and supporting SharePoint environments would be a plus. Strong troubleshooting and problem-solving skills, with the ability to resolve complex technical issues efficiently. Relevant Microsoft certifications (e.g., Windows Server, Office 365, Azure) are highly desirable. Solid understanding of IT service management and ITIL best practices is a plus.

JDE Functional Analyst Length: ongoing contract (potential contract to hire) Notes: Must have E1 tool experience, this is the latest software , doesn't want someone with just a world that won't help them much. Communication is big for these, more customer facing . Functional Edwards experts but some can be techno- functional Join a Company that Empowers you to Build your Future We are seeking an experienced Senior JD Edwards (JDE) Business Analyst with a strong background in EnterpriseOne (E1) to join our dynamic team. This role is critical in supporting and optimizing our JD Edwards system by analyzing business requirements, identifying process improvements, and delivering technical solutions that align with enterprise objectives. Your Responsibilities on the Team This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice. A career with purpose. A career built on making dreams come true. A career built on building zero defect homes, cost management, and adherence to schedules. Serve as a subject matter expert (SME) for JD Edwards EnterpriseOne modules, with emphasis in [Finance/Distribution/Homebuilding] Partner with business stakeholders to gather, analyze, and document functional requirements. Translate business needs into detailed system requirements and functional specifications. Design and recommend process improvements and system configurations that enhance business operations and reduce manual effort. Lead or support system upgrades, enhancements, and implementations within JDE E1. Develop test plans, conduct system and integration testing, and support user acceptance testing (UAT). Collaborate closely with technical teams (developers, DBAs, infrastructure) to ensure effective solution delivery. Provide end-user training, documentation, and ongoing support. Act as a liaison between business units and IT to ensure consistent communication and alignment of objectives. Ensure adherence to company policies, SOX controls, and compliance requirements. Bachelor's degree in Business, Information Systems, or related field (or equivalent experience). Minimum 5+ years of hands-on experience with JD Edwards EnterpriseOne as a Business Analyst. Preferred Skills: Experience with third-party integrations (EDI, tax, reporting tools, etc.). Understanding of Software Development Life Cycle (SDLC) and Agile methodologies. JDE upgrade or implementation project experience is highly desirable. In-depth knowledge of one or more JDE functional modules (e.g., Finance, Procurement, Homebuilding, Sales Order Management, Manufacturing, Inventory). Proven ability to manage projects, drive process improvements, and implement enterprise-wide solutions. Strong analytical, problem-solving, and communication skills. Experience working with cross-functional teams in a fast-paced environment. Familiarity with Orchestrator, UX One, and other JDE toolsets is a plus.

Senior Lead Cybersecurity The Senior Lead Cybersecurity professional plays a critical role in the daily execution and supervision of enterprise security operations. This individual serves as the primary hands-on technical leader responsible for safeguarding systems, data, and customers within a cloud-native environment and extensive Software as a Service (SaaS) interconnectivity. The ideal candidate is an experienced leader and technical expert, highly proficient in Development, Security, and Operations (DevSecOps) practices. This role ensures effective application of security controls, acts as the primary escalation point for operational security issues, and focuses on implementing technical solutions that balance business agility with security imperatives. Essential Responsibilities: ● Serve as a trusted security advisor to leadership, supporting business decisions with appropriate risk considerations. ● Develop and maintain key risk indicators to measure cybersecurity risk and present security threats to senior and technology leadership. ● Lead, mentor, and guide a small team of security professionals as the security function grows. ● Maintain hands-on experience with Google Cloud Platform (GCP) security services and architecture. ● Utilize containerization and orchestration technologies (Docker, Kubernetes/GKE) and/or serverless environments (Cloud Functions, Cloud Run). ● Implement identity and access management within GCP, including Cloud IAM, workload identity federation, SAML, and OIDC. ● Conduct risk assessments and map controls to frameworks such as NIST CSF, CIS Controls, ISO 27001, and communicate risk in clear business terms. ● Use the MITRE ATT&CK framework to model threats, evaluate control coverage, and enhance detection and response capabilities. ● Participate in security architecture reviews to ensure security-by-design principles are applied to new products, services, and infrastructure. ● Enhance and oversee data governance programs, including data classification, encryption standards, and Data Loss Prevention (DLP). ● Oversee threat intelligence activities, turning insights into actionable defensive improvements and proactive threat hunting. ● Build and scale security processes aligned with organizational growth and operational needs. ● Partner with Engineering and Product teams to embed DevSecOps practices in CI/CD pipelines, including automated testing and secure builds. ● Oversee core security functions: incident response, vendor risk management, vulnerability management, IAM, and security awareness. ● Ensure the secure interconnectivity of APIs, third-party integrations, and multi-cloud data flows. ● Conduct and oversee tabletop exercises for disaster recovery, business continuity, and incident response. ● Develop and track KPIs and metrics to measure and report security performance and risk posture. ● Ensure compliance with applicable financial, regulatory, and data protection requirements (e.g., PCI DSS, GDPR, SOX). ● Actively participate in security incident detection, investigation, and remediation. ● Build scalable processes that balance agility with regulatory and enterprise standards. ● Perform other complex projects and duties as assigned. Minimum Experience and Qualifications: ● Bachelor's Degree; OR a High School Diploma/GED and at least four (4) years of relevant work experience in Information Security, Computer Science, Business, or related fields. ● Four (4) years of progressive IT or cybersecurity experience, including at least two (2) years as a direct security practitioner. ● One (1) year of experience leading cybersecurity teams. ● Certified Cloud Security Professional (CCSP). ● Certified Information Systems Security Professional (CISSP). ● Certified Information Privacy Professional (CIPP). ● Hands-on experience with cloud-native environments such as Google Cloud Platform (GCP). ● Strong understanding of cloud security architectures (Zero Trust, Secure SDLC, IaC security, DevSecOps). ● Ability to embed security into SDLC and CI/CD pipelines using automated validation and Infrastructure-as-Code security tooling. ● Knowledge of frameworks including NIST CSF, ISO 27001, and CIS Controls. ● Excellent written and verbal communication skills with an ability to translate risk for non-technical audiences. ● Demonstrated experience building and scaling security processes from the ground up. ● Ability to travel occasionally (up to 10%). ● Must pass a ten (10) year background check. ● Must be legally eligible to work in the United States. ● This position is not eligible for visa sponsorship. Preferred Experience and Qualifications: ● Experience in technology, travel, retail, airline, or other regulated industries. ● Ability to work autonomously and drive initiatives in a fast-paced environment. ● Experience in matrixed or affiliate organizational models. ● Familiarity with container security, API security, IAM, and zero-trust implementations. ● Proven ability to influence stakeholders and drive security improvements. ● One or more additional certifications such as CISM, CRISC, CCSK, CISA, or similar. Use of automated tools (including ChatGPT) during the interview process will disqualify candidates.

Sales Executive -- Anindya mazumdar *THE MOST IMPORTANT THING THAT THE CANDIDATES MUST HAVE IS MULTIPLE YEARS OF EXPERIENCE WORKING WITH GUIDEWIRE AND POLICY CENTER.* The Business Analyst will support system change requests and design documentation for the IT team, with a strong focus on Guidewire PolicyCenter. This role involves working closely with business stakeholders, developers, solution architects, and QA teams to ensure successful delivery of system enhancements and new functionality. Key Responsibilities Serve as a subject matter expert on Guidewire PolicyCenter Document and analyze business change requests and system impacts Collaborate on system design with architects and developers Create detailed documentation: SRS, use cases, wireframes, flow diagrams Support UAT and QA testing efforts Triage production issues with Operations before escalating to development Act as liaison between business, development, and support teams Required Skills & Experience 3+ years hands-on Guidewire PolicyCenter experience (configuration & integration) Strong understanding of homeowners insurance (commercial property is a plus) Skilled in writing SRS, use cases, wireframes, and technical documentation Experience with JIRA, defect tracking, and Agile methodologies Strong communication and stakeholder management skills Familiarity with HTML, XML, SOAP APIs, and UX design principles Proficient in Microsoft Office Suite and browser dev tools Team & Environment Fast-paced, growing environment with a focus on Guidewire expansion Supporting a new Commercial PolicyCenter team, including offshore collaboration Reports to BA Manager; works across multiple leads and workstreams Internal recruiting support; hiring 4-5 mid-senior level BAs

Sterling Search Partners is helping a growing client in the River Region with its search for an Application Analyst. The Application Analyst supports, maintains, and enhances the software applications used across banking, lending, investment, or other financial operations. This role partners with business users, IT teams, and vendors to ensure applications run smoothly, meet organizational needs, and comply with regulatory requirements. Key Responsibilities Application Support & Maintenance Serve as the primary point of contact for assigned financial applications (core banking, loan origination, CRM, compliance systems, etc.). Troubleshoot application issues, perform root-cause analysis, and resolve incidents promptly. Monitor system performance and uptime; escalate critical issues to vendors or internal technical teams. Oversee application patches, upgrades, and version control. Business Analysis & Process Improvement Gather and document business requirements for enhancements, integrations, or new features. Analyze current workflows and recommend improvements to increase efficiency, accuracy, and compliance. Collaborate with stakeholders to align technology capabilities with business objectives. Implementation & Projects Assist in planning, testing, and deploying new applications or system enhancements. Create and execute test plans (UAT, regression, integration testing). Coordinate with vendors for implementations, data migrations, and technical support. Maintain project documentation, timelines, and user communication. Security, Compliance & Risk Management Ensure applications adhere to financial regulatory requirements (SOX, GLBA, FFIEC, PCI, etc.). Support audits by preparing documentation, evidence, and system data. Maintain proper application access controls and support user provisioning/deprovisioning. User Training & Documentation Provide end-user training, support, and troubleshooting. Develop user guides, SOPs, FAQs, and knowledge-base articles. Educate teams on new system features and best practices. Skills & Qualifications Technical Skills Experience with financial or banking systems (core banking, LOS, imaging systems, treasury, risk/compliance apps, etc.). Strong understanding of databases, SQL, APIs, and system integrations (a plus). Familiarity with ITIL concepts, change management, and incident management tools (ServiceNow, Jira, etc.). Understanding of data privacy and financial regulatory requirements.

Who We Are: From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees. What You Will Be Doing: As a member of IT, you will work closely with the teams of business liaisons, business analysts, and other IT staff as needed for requirements gathering, understanding business priorities, and executing given tasks. This role is pivotal in bridging the gap between business needs and technology solutions, ensuring sales and service processes are optimized and aligned with best practices, and supporting the company's Microsoft Dynamics 365 implementation journey. The individual must work effectively with others and have a team-first attitude. Primary Responsibilities: Collaborate with stakeholders across sales and service teams, procurement, operations, and IT to elicit, analyze, and document business requirements. Map current processes, identify gaps, and recommend improvements leveraging Dynamics 365 capabilities. Translate business requirements into functional specifications. Work closely with technical teams to design, configure, and test Dynamics 365 solutions that meet business objectives. Participate in the end-to-end implementation lifecycle of sales and service projects, including system configuration, data migration, user acceptance testing, and go-live activities. Develop user documentation and deliver training sessions to ensure smooth adoption of new processes and systems. Act as a liaison between business users and IT, facilitating clear communication and managing expectations throughout the project lifecycle. Monitor post-implementation performance, gather feedback, and propose enhancements to maximize the value of Dynamics 365 investments in the sales and service space. Experience with other Dynamics 365 and Azure-related platforms and products, such as Power BI and PowerApps. Additional Responsibilities: Participate in required safety program, and work in a safe manner. Additional duties as assigned by manager. Who We Are Looking For: To be successful in this position you must be highly organized, have proven experience as a Functional Analyst or Business Analyst, and a strong understanding of finance practices and processes. You should be familiar with Dynamics 365 Finance, Supply Chain, and/or Customer Engagement modules, and hands-on involvement in implementation is heavily preferred. The ability to both take direction and work with minimal supervision is required for this position as well. Education/Experience: Bachelor's degree in Business Administration, Information Systems, or a related field Required Qualifications/Skills: Must be highly organized with the ability to set priorities and be a team player with a team-first attitude Proven experience as a Functional Analyst or Business Analyst in sales and service, customer-centric areas or ERP projects Strong understanding of sales and service practices and processes Familiarity or experience with Dynamics 365 Finance and/or Customer Engagement modules is preferred Hands-on involvement in full-cycle Microsoft Dynamics 365 implementation (particularly Customer Engagement, Customer Insights, Supply Chain, Finance, or related modules) is also preferred Familiarity with Microsoft Dynamics 365 platform Proficiency in process mapping, requirements documentation, and solution design Experience with data analysis and reporting tools is a plus Proven abilities to take initiative and be innovative Proactive in learning and highly self-motivated Demonstrates commitment to customer satisfaction and ability to work in a collaborative team environment Excellent organizational and project management abilities Exceptional interpersonal, verbal, and written communication skills along with strong analytical skills required Must be able to comprehend, speak and write the English language Values: At Yancey Bros. Co, we are always looking to add people to our team who share our core values: Safety: We value the lives and health of our team and customers above all else. Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly. Teamwork: We work as one across our organization for the benefit of our customers. Excellence: We strive to be the best, continuously improving our customers' experience and the solutions we provide. Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results. Ideal candidates will demonstrate the following values: Acting in a safe manner Exhibiting honesty and integrity Acting in a fair and ethical manner Team mentality Delivering quality results Embraces change / improvement Exhibiting superior customer service skills Exhibiting pride and ownership Working with a sense of urgency Exhibiting a winning attitude What We Offer: Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more. Competitive Pay Structure Competitive Pay Individual Bonus Opportunities Available Technician Tool Allowance 401k Plan Strong Company Match Employee Profit Sharing Financial Wellness Coaching Employee Wellness Program Medical, Vision, Dental Insurance Prescription Drug Coverage Flexible Spending Accounts Short & Long Term Disability Group Life Insurance Personal Time Off Paid Holidays Paid Sick Leave Career Development Tuition Reimbursement Ongoing Training Advancement Opportunities

Splunk SOC Analyst 1, 2 and 3(on-call, as needed for shift coverage ) US Citizenship Required. We are seeking Security Operations Analysts, Tier 1, 2 and3 - flex resources to fill-in for our full-time staff, as needed for shift coverage in our 24x7 SOC operations. This is ideal for someone working a full-time job who is looking to pick up extra shifts. Potential shifts are as follows: Weekdays (M-F): 1st shift 8 am-4 pm 2nd shift 4 pm -12 am 3rd shift 12 am-8 am Weekends (Saturday/Sunday-starts Friday at midnight): 4th shift: 12 am -12 pm 5th shift: 12 pm -12 am-hands over to 3rd shift Sunday night/Monday morning ______________________________________________________________ The SA3 is the final level of internal escalation for incident response on the MDR Operations team. As a Security Analyst Level 3 in the TekStream Managed Detection and Response (MDR) environment, they act as a liaison between security operations and engineering to advance our practice and drive us towards growth. There is a particular emphasis on the ability to identify Indicators of Compromise (IOC) and correctly recommend remediation; productively, efficiently, and with a high degree of accuracy. This core skillset is extended to include the guidance of SA2 and SA1 incident response. Related is the ability to leverage the technologies that are central to the TekStream MDR solution. Role Responsibilities Lead the response to escalated security incidents, providing advanced analysis and mitigation strategies. Mentor and guide SA2 and SA1 in incident response procedures and techniques. Conduct in-depth analysis of security incidents to understand the root cause and impact. Collaborate with cross-functional teams to coordinate and execute incident containment and eradication. Communication of threats and recommended remediation with customer Points of Contact (POC). Develop and maintain incident response playbooks to ensure consistency in handling incidents. Assist in the continuous improvement of security monitoring and detection capabilities. Participate in on-call rotations to provide 24/7 incident response support. Conduct post-incident reviews to identify lessons learned and areas for improvement. Stay abreast of the latest cybersecurity threats, vulnerabilities, and industry best practices. Work closely with customers and internal teams to provide expert guidance on security-related matters.

We're looking for a proactive and innovative Senior Business Analyst to help advance the firm's expanding artificial intelligence strategy. This position partners directly with the Director of BPM and AI to understand business needs, evaluate and recommend AI-driven solutions, deliver training programs, and champion adoption efforts across the company. The ideal candidate will act as the key connector between business units and technical teams, ensuring AI initiatives are effective, scalable, and aligned with organizational objectives. Primary Responsibilities Collaborate with leadership to identify and prioritize opportunities to apply AI across systems and business processes. Coordinate with internal teams to embed AI solutions into day-to-day workflows and assess third-party offerings for potential integration. Create and facilitate AI and Generative AI learning sessions to help employees effectively use emerging tools. Lead hands-on workshops and Q&A sessions to encourage company-wide adoption and confidence in AI capabilities. Build and present demonstrations, mock datasets, and sample scenarios to showcase AI use cases for senior executives and clients. Measure performance and business impact of AI initiatives through reporting and analytics, emphasizing value and return on investment. Produce clear documentation, user guides, and reference materials to promote consistent AI practices across departments. Manage and maintain an organized archive of AI-related resources, including project documentation, vendor reviews, and success stories. Qualifications Bachelor's degree in Business, Computer Science, Information Systems, or a related discipline. 2-4 years of experience in business analysis, data analytics, or technology implementation. Direct experience working with Generative AI tools and prompt development to address practical business challenges. Strong communication and presentation skills with the ability to simplify technical AI concepts for non-technical audiences. Proven ability to gather requirements and partner with developers or vendors to deliver impactful technology solutions.

Based in Hollywood, FL, Sintavia, LLC designs and additively manufactures critical components for the Aerospace, Defense, & Space industry. We are seeking a career-minded individual for the position of IT Operations Analyst, preferably someone who is looking for long-term growth and potential. In addition to the below, candidates must possess strong customer service skills, an eye for detail, and the ability to multi-task at a quick pace. Being a team player is a must! SUMMARY: Specializes by platform or application and is responsible for performing all operational processes and procedures, ensuring that all IT services and infrastructure meet operational goals. DUTIES AND RESPONSIBILITIES: Analyze and provide solution to low complexity and routine computer issues Work together with vendors to aid repairs of hardware, i.e., printers, laptops, and desktops Responsible for the definition, design, implementation, and maintenance of support infrastructure for application solutions Oversee the Incident, Problem, and Change management processes Identify incident trends; recommend and implement improvements to reduce volume Prepare SOP (Standard Operating Procedures) for the daily maintenance of applications and underlying systems Keep Operations team up to date with new implementations and technologies Establish clear communication channels for feedback from customers, peers, and cross functional teams Identify new solutions for improved processes, as well as develop cost/benefit analysis for business solutions Make certain that technology solutions adhere to quality standards Collaborate with the project teams to review or inspect work to guarantee their quality Assist in other tasks as required QUALIFICATIONS: Bachelor's degree (B.A.) from four-year college or university; or two years related experience and/or training; or equivalent combination of education and experience. Demonstrated ability to balance department efficiency and service excellence. Strong written, verbal, and interpersonal communications skills including ability to listen attentively and to communicate information clearly and effectively. Demonstrated interpersonal, collaborative, and relationship-building skills; ability to interact positively with teammates at various levels across the company and customers. Demonstrated ability to work well with cross-functional groups. Self-motivated, able to multi-task, and detail oriented. Strong organizational, analytical, problem-solving and decision-making skills. Able to maintain a professional demeanor and a polished professional appearance. Background checks will be completed on all candidates considered for hire. REQUIREMENTS: Working knowledge of systems architectural concepts and methodologies; infrastructure platforms and their application; business processes, process analysis/management, and IT requirements and IT managed services It is also important that they can manage Critical Incident and Change Management SLA's with Service Provider, and can also manage and implement process improvements in NOC/SOC (network/security operation center) Working knowledge of networking; can write Technical Specs and provide Level1 application Support (Client/Server) Must have the required technical skills to identify system problems, as well as seek out ways to improve processes Must be able to learn procedures quickly and be a team player Easily adapt to new organizations / technical environments Ability to handle and prioritize multiple tasks Project management on small to medium projects Must be able to perform a variety of routine tasks and demonstrate a good working knowledge of equipment, procedures and working with common hand tools PHYSICAL DEMANDS AND WORK ENVIRONMENT: Frequently required to sit, walk, stand, bend, stoop, kneel or crawl Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard Frequently required to lift/push/carry items up to 50 pounds Work on Specialized equipment WHY SINTAVIA: We offer a comprehensive compensation and benefits package and the tools you will need to be successful, including: Medical, dental, and vision plans after 30 days Paid PTO and holiday Paid life and long-term disability insurance 401(K) retirement plan and matching program We provide a safe, fun, exciting and collaborative workplace, where growth and advancement opportunities abound. Sintavia is an equal opportunity employer and a drug free workplace. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum of 4 years' experience in complex organization or equivalent Strong stakeholder management skills and experience. Responsible for site Information Risk Management (IRM) compliance and actively driving remediation of local vulnerabilities and non-compliance. Escalating site IT problems and business impact to Site Operations Lead (SOL) and/or IT Partners Strong communication and analytical skills. Skilled in systematically troubleshooting complex issues to a root cause and reporting out to stakeholders in business language Skilled in investigating and fixing complex issues across organizational boundaries, including vendors Emotional intelligence (i.e., patience, listening, self-reflective, thoughtful, ability to build trusting relationships, reasoning, and understanding) Strong relationship and influencing skills with people at all levels in the organization and in diverse cultures. Ability to work with other disciplines in a global environment, and to bridge technical, commercial and IT skills. Working knowledge of ITIL Foundations Ability to work effectively and maintain composure under pressure Fluent in English, spoken and written

Note: This is NOT a Business Analyst role. We are specifically looking for candidates with strong operations and process experience in the payment's domain. We are seeking an experienced Banking Operations Analyst with solid, hands-on expertise in payments operations, transaction processing, and process optimization. The ideal candidate is detail-oriented, understands the full lifecycle of payment workflows, and has experience working within regulated financial environments. This is a Tampa-based role supporting our Payments Operations team in ensuring accuracy, efficiency, and compliance across all payment processes. Required Skills & Experience 3-6 years of experience specifically in payments operations (e.g., wire transfers, ACH, SWIFT, RTP, card payments, settlement operations). Strong understanding of payment processing workflows, reconciliation, exception management, and risk controls. Experience working in financial services, banking operations, or a payments-focused organization. Hands-on experience with payment platforms, transaction monitoring systems, and operational tools. Strong problem-solving skills with the ability to quickly troubleshoot and resolve operational issues. Excellent communication skills; able to work effectively with cross-functional teams. High attention to detail and a structured approach to process analysis and improvement. Ability to work in a fast-paced, deadline-driven operational environment.

Role: Operations Analyst with Payments Note: Need Process Analysts with payment operations experience. Have worked in BPO/KPO or possess back-office operations experience. Job Description: Operations Analyst with Minimum 3 years' experience in Payments processing across Swift, SEPA and ACH Payments Integration experience working API's, Host 2 Host and file-based protocols Hands on experience working with ISO20022 CBPR+ messages. Serve as primary point of contact for assigned clients during payment onboarding, testing, and Migration Ability to Onboard Customer, Jointly test business scenarios, basic trouble shoot and certify customer on the banks platform. Support payment file transmissions and reconciliation activities for Wires, ACH, H2H, and API Channels Client facing, and presentation skills are a must Excellent interpersonal and communication skills to develop and maintain effective relationships with Customer, Customer support team and tech support teams Attention to detail and a strong desire to provide high end user experience. Analyzes information from varying perspectives, establishes the pivotal element of an issue and reaches a logical conclusion through the process. Communicate effectively with internal stakeholders, clients, and technology teams to resolve issues promptly. Provide training and guidance to clients on payment processes and systems. Troubleshoot and escalate connectivity or processing issues through appropriate channels. Assist in validating client payment setups and ensuring compliance with payment security standards. Execute client migration plans to new payment channels or platforms. Coordinate testing schedules, validation, and client sign-off. Document migration progress and report milestones to project leadership. Maintain accurate client records, documentation, and process logs.

Senior System Analyst-IT Operations (Onsite - Atlanta, GA) 📍 Atlanta, GA 30334 ⏳ 5+ Month Contract (Likely Annual Renewal) 🔄 Local candidates only - onsite schedule We're seeking an experienced Senior System Analyst to provide hands-on technical leadership and advanced troubleshooting across our core applications and IT infrastructure. This role supports end-users, guides junior team members, and ensures smooth, secure, and reliable day-to-day IT operations. What You'll Do Serve as the escalation point for complex hardware, software, and network issues. Work closely with third‑party vendors to resolve advanced technical problems. Support and maintain Office 365, Active Directory, Exchange Server, Windows OS, VPN, RDP, and Microsoft Teams environments. Research, recommend, and implement technical improvements to enhance IT service delivery. Create and maintain technical documentation, processes, and troubleshooting guides. What We're Looking For 10+ years of IT experience with strong focus on Microsoft enterprise environments. Deep knowledge of O365, AD, Exchange, Windows OS, Teams, VPN, RDP. Skilled with Windows Server, Group Policy, scripting, and PowerShell automation. Understanding of TCP/IP, DNS, DHCP. Experience with: AD DS upgrades/migrations (3+ years) O365 mailbox migrations (2+ years) Azure AD / ADFS / SAML authentication (1+ year) Bonus skills: AWS, SharePoint support, EM+S, ITIL Foundation, or Microsoft certifications. Who Thrives Here Clear, confident communicator Strong problem-solver with a proactive mindset Adaptable and comfortable in a fast-paced environment Customer-focused and committed to excellent service Regards, Ashish Lal | Talent Acquisition Manager Charter Global Inc | ***************************** Email: ************************* LinkedIn: ASHISH K LAL | LinkedIn One Glenlake Parkway | Suite 525 | Atlanta, GA 30328

We are seeking an experienced Senior Systems Analyst Programmer to support and enhance enterprise applications in a mainframe environment. This role requires strong technical expertise in legacy systems, systems analysis, and application development, as well as the ability to support production environments and collaborate with business and technical stakeholders. Key Responsibilities Analyze, design, develop, test, and implement application systems in a mainframe environment Develop and maintain batch and online programs using COBOL and related technologies Perform systems analysis and application design, including screen mapping (symbolic and physical) Support application production environments and troubleshoot system issues Work with Job Control Language (JCL) and manage batch processing jobs Provide ongoing application support and maintenance Participate in project implementation activities and adhere to project timelines Deliver high-quality IT customer service and collaborate with cross-functional teams Technical Skills & Experience Strong expertise in Integrated Database Management Systems (IDMS) Experience with online IDMS programs using tools such as: ADSO, IDD, ADSC, MAPC, DDDL, DMLO, OLP, PFCH, DME Batch and online COBOL development Proficiency with JCL, SAS, VegaSoft, VSAM, SPF, TSO/ISPF Experience working in a z/OS mainframe environment Minimum Qualifications 5+ years of recent programming experience in an IDMS/COBOL/JCL/z/OS mainframe environment 5+ years of experience in systems analysis, application development, and project implementation Excellent verbal and written communication skills

NationsBenefits is recognized as one of the fastest growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members. Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction. Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members. We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India. Position Summary: We are seeking a detail-oriented and analytical Fraud Analyst to join our fraud management team. This role is responsible for detecting, investigating, and preventing fraudulent activity across customer accounts, transactions, and access points. The ideal candidate will have a strong understanding of fraud patterns, data analysis, and risk mitigation strategies. ________________________________________ Key Responsibilities: • Monitor real-time transactions and account activity for suspicious behavior. • Analyze fraud alerts and escalate cases based on severity and risk. • Investigate potential fraud cases including account takeover, synthetic identities, and transaction anomalies. • Collaborate with customer service, compliance, and technology teams to resolve fraud incidents. • Maintain and enhance fraud detection rules, scoring models, and dashboards. • Document findings and contribute to fraud reporting and trend analysis. • Support onboarding of new clients by assessing fraud risk and recommending controls. • Participate in the development of fraud playbooks and escalation protocols. ________________________________________ Qualifications: • Bachelor's degree in Criminal Justice, Finance, Data Analytics, or related field. • 2+ years of experience in fraud detection, investigation, or risk analysis. • Familiarity with fraud detection tools, machine learning models, and case management systems. • Strong analytical and problem-solving skills. • Excellent communication and documentation abilities. • Experience with SQL, Excel, or data visualization tools is a plus. ________________________________________ Preferred Skills: • Knowledge of e-commerce, financial services, or digital identity verification. • Experience with synthetic identity detection and account takeover prevention. • Understanding of velocity limits, IP monitoring, and behavioral analytics.

The Senior Systems Engineer is responsible for maintaining a functioning, secure, and efficient ecosystem for the end user's and server computing needs. The Senior Systems Engineer will develop software deployment packages, develop software patching plans and perform needed testing to determining stability and security prior to any deployments. The Senior Systems Engineer will act at an escalation point for the Support Operation Center (SOC) technicians and be responsible for engaging vendors when incidents cannot be resolved through internal controls. This position will also function as Citrix subject matter expert. The Senior Systems Engineer shall be responsible for maintaining server and virtual desktop deployment, images, and will be responsible for aspects of hardware/software vendor relationships. This position will support core Infrastructure solutions, including virtualization, directory services and core Microsoft backend products. Essential Functions, Duties, and Responsibilities: Perform installation, configuration, migration, and maintenance of assigned technology. Manage backend system/application environment and ongoing operations. Troubleshoot software and/or hardware issues/failures and resolves alerts and performs remediation activities. Determine migration and upgrade impacts and diagnose/resolve complex technology/application errors. Assess software patches and create recommended patch list in compliance with standards. Ensure that all clients and servers have the latest first- and third-party security and critical patches and hotfixes. Develop and optimize pre- and post-patching process to ensure proper implementation without any outages. Test patches in a non-production environment and avoid business outages based on the lab results. Automate IT processes utilizing modern scripting languages and other automation tools. Develop processes and procedures related to systems/application administration. Create new and update existing OS images for systems. Resolve tickets escalated by the support operation center and classifying cases according to their priority. Under direction of the architects, monitor relevant IT facilities, services, and systems as needed to maintain 7x24 service operation uptime. Build software deployment packages and maintain endpoint and server environment and processes. Maintain the Configuration Item database within the service management platform and generate accurate system baselines. Implement, operate, and support endpoint management systems for system builds, software deployment, inventory management, endpoint protection and encryption. Ensure all clients receive latest definitions and investigate all breaches. Manage and monitor Citrix system and its technologies, offering solutions to problems. Support and preserve the Virtual Desktop setup, which includes AppSense, XenDesktop, XenApp, etc. Design and implement platform security. Provide technical assistance for all the servers, desktops, and services that apply to the business. Take full control and accountability for applying, implementing, maintaining, and examining the documentation of the Virtual Desktop Infrastructure. Perform after hours activities as needed. Assist in the process for vulnerability management, ensuring that all the risks have been remediated for supporting technologies. Required Knowledge, Skills and Competencies: Must have excellent competency with patch management and other patching tools, as well as a solid understanding of industry best practices for patch management. Proficiency in scripting of packaged installation of patches, software and configuration changes. Knowledgeable of programming languages (JavaScript, PowerShell, Python, XML, and .Net). Exceptional knowledge of current Microsoft Server operating systems and as a MS365 enterprise administrator. Able to create deployment patches and package using configuration management tools like Tanium. Ability to self-manage and prioritize multiple projects with aggressive due dates. Understanding of network, system and application security. Knowledgeable of ITIL v3 framework preferred. Understanding of Internet/IP related technologies including, but not limited to, routing, switching and sub-netting preferred. Comprehensive knowledge of storage concepts and skills with various shared storage technologies (provisioning LUN's, expanding volumes, configuring RAID, replication, snapshot), utilizing EMC Unity, Pure Storage and Cohesity backup strategy and replication preferred. Proficiency in Microsoft Active Directory, DNS, DHCP, and PKI. Understanding of virtualization platforms (VMware, Hyper-V, etc.). Industry and Work Experience: 7 years of experience in progressively complex IT technical roles within an enterprise environment required. 5 years of experience working with LAN technology required. 5 years of experience working with Citrix Netscaler preferred. 7 years of experience implementing/managing patch management, software deployment and endpoint security required. Experience with configuration management and asset management required. Experience in security and capacity management and process automation and improvement required. Experience in a systems administration role supporting Microsoft Windows, Linux and VMware required. Project management experience preferred. Experience with database server administration and technologies preferred. Academic: Bachelor's degree in computer engineering or a similar field required. A+, Server+, and Network+ certification is preferred. ITIL v3 framework certification is preferred.

Job Title: Systems Engineer - mac OS Operations Duration: Contract w/ possible extension The Systems Engineer - mac OS Operations is responsible for the deployment, configuration, management, and support of mac OS devices in an enterprise environment. This role focuses on ensuring secure, compliant, and efficient endpoint operations using modern device management tools. The engineer will collaborate with cross-functional IT teams, provide advanced technical support, and continuously improve mac OS management processes in alignment with industry best practices. Key Responsibilities mac OS Device Management Deploy, configure, and maintain mac OS devices across the organization. Ensure operating systems and applications are regularly updated with the latest patches and releases. Diagnose and resolve hardware, software, and performance issues on mac OS devices. Endpoint Management & Automation Implement and manage endpoint management solutions for mac OS, including device enrollment, configuration profiles, and application deployment. Create and maintain compliance policies, security baselines, and access controls. Security & Compliance Enforce mac OS security standards, including encryption, firewall settings, and application controls. Ensure devices meet organizational security policies and applicable regulatory requirements. Documentation & Training Develop and maintain technical documentation, standards, and operational procedures. Provide training and guidance to end users and IT staff on mac OS usage and best practices. Vendor & Software Management Partner with vendors to evaluate, procure, and support mac OS hardware and software solutions. Track and manage software licensing and subscriptions related to mac OS applications. Continuous Improvement Stay current with emerging technologies, tools, and best practices related to mac OS management, endpoint security, and productivity solutions. Core Competencies Accountability: Consistently meets commitments, deadlines, and quality expectations. Collaboration: Works effectively across teams and incorporates diverse perspectives. Communication: Clearly conveys technical information to both technical and non-technical audiences. Influence: Builds trust, challenges ideas constructively, and drives alignment toward solutions. Innovation: Identifies opportunities for improvement and introduces creative, forward-thinking solutions. Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. Experience supporting and managing mac OS devices in an enterprise environment. Strong knowledge of mac OS configuration, troubleshooting, and scripting. Hands-on experience with endpoint management platforms for mac OS (e.g., Microsoft Intune). Experience administering mac OS management tools such as JAMF Pro. Understanding of cybersecurity best practices for endpoint devices. Strong analytical, problem-solving, and communication skills. Relevant certifications (mac OS, endpoint management, or device management platforms) are a plus.