Systems analyst jobs in Cuyahoga Falls, OH

Title: Technical Business Analyst - Contact Center / Conversational Platforms KeyBank is looking for a Technical BA to bridge business and technology for projects involving Google Dialogflow, voice/chat bots, Twilio/CPaaS, and integrations with banking platforms. This role will capture requirements, document processes, and support solution design and testing. Key Responsibilities Work with contact center, digital, and business teams to elicit and document requirements for voice bots, chatbots, and messaging use cases. Translate business needs into user stories, use cases, flow diagrams, and acceptance criteria. Document current-state and future-state process flows for customer journeys across voice, SMS, and digital channels. Collaborate with DS Architect and Technical PM to ensure requirements align with overall architecture and delivery roadmap. Support backlog grooming, prioritization, and release planning in Agile environments. Partner with QA and business stakeholders on UAT planning, test case definition, and defect triage. Perform light technical analysis: review API specs, payloads (JSON), logs, and basic SQL queries to support troubleshooting and validation. Required Skills & Experience 6+ years as a Business Analyst in IT, with 3+ years in contact center, digital, or conversational AI projects. Experience working with: Google Dialogflow or similar conversational platforms Voice bot / chatbot projects, ideally integrated with banking or financial services Communication platforms such as Twilio / CPaaS (or Genesys/Avaya/etc.) Strong skills in requirements gathering, documentation, and stakeholder workshops. Ability to understand and communicate API integrations, data flows, and system interactions (familiarity with JSON, REST, basic SQL). Experience working in Agile/Scrum teams using Jira, Azure DevOps, or similar tools. Excellent written and verbal communication skills, comfortable working with both business and technical teams.

Westlake, OH (local candidates only) Competitive Compensation and Benefits Package The Business Systems Analyst will lead new implementations and support ongoing client needs by translating business requirements into technical solutions. This role acts as a key liaison between clients, vendors, and internal technology teams, ensuring projects are delivered accurately, efficiently, and in alignment with client expectations. The analyst also serves as a client advocate, driving successful outcomes through strong communication, data analysis, and problem-solving skills. Business Systems Analyst Responsibilities: Analyze and translate data between proprietary and standard file formats; utilize system data to resolve business issues efficiently Document and implement functional requirements, technical specifications, and template documentation aligned with client business needs Review complex data files, create mapping documents, interpret client requirements, and advise on best practices Use SQL databases to analyze inputs and outputs, identifying coding issues and needed system changes Communicate the internal product's technical capabilities while understanding client requirements to guide internal and external stakeholders Serve as a liaison between teams; submit system enhancements and defects, confirm corrections, and validate development in partnership with the QA team Build and maintain strong working relationships with new and existing clients Communicate effectively with clients, including executives, technical teams, and end-users; lead discussions confidently with decision makers and IT professionals Partner with IT and internal teams to develop or enhance client products, including documenting requirements, validating solutions, performing testing, and creating end-user documentation and training Identify process improvement opportunities and escalate issues as needed Demonstrate the ability to ask insightful questions, create actionable plans, and deliver high-quality projects independently Manage implementation of new payment delivery technology when required, including project planning, leading status meetings, and coordinating issue resolution Participate in daily internal stand-up meetings related to assigned projects Contribute to the Software Development Lifecycle using Agile methodologies, including Scrum and Kanban Business Systems Analyst Qualifications: Bachelor's degree in Business or equivalent work experience 5+ years of healthcare experience with providers and/or payers in claims and payment processing 5+ years of experience as a Business Analyst or in a related role High proficiency in Microsoft Word, Excel, and Outlook Working knowledge of SQL databases required; Crystal Reports experience preferred Experience with Agile Methodologies such as KANBAN and Scrum preferred

• Salary: $65,000-$85,000 • Bonus up to 25% of annual salary • 100% Onsite • 100% Company paid Healthcare Benefits • Unlimited PTO. Preferred Skills & Qualities: Prior Business Analyst experience SQL experience, be able to read stored procedures, write queries, run scripts to assist retrieve data Experience with SDLC and implementations Experience w/ the Agile methodology: KANBAN and Scrum preferred Experience with Crystal Reports nice to have

GIS Mapper (Electrical Utility Expertise) Remote contract (with option to hire) Brooksource is seeking a skilled GIS professional to join our team supporting critical mapping initiatives for utility projects. This role ensures accurate mapping records that integrate with operational systems and capital programs. The ideal candidate combines strong GIS capabilities with a solid understanding of electrical distribution systems. Key Responsibilities • Update and maintain mapping records for capital projects, new business, and field changes using Esri ArcPro. • Ensure mapping accuracy to support operational workflows and outage management systems. • Interpret electrical devices and network components (switches, fuses, tie points, reclosers, SCADA controls) for proper integration into maps. • Collaborate with internal teams to reduce backlog and meet project timelines. Required Skills & Experience • Minimum 2 years of industry experience in GIS or utility-related roles. • GIS Expertise: Proficiency in Esri ArcPro and related mapping tools. • Electrical Knowledge: Familiarity with utility distribution systems and operational impacts. • Ability to understand how mapping decisions affect system reliability and customer service. • Strong attention to detail and problem-solving skills. Preferred Background • Experience working in a utility environment or electrical engineering technician role. • Exposure to grid modernization projects or outage management systems. • Ability to quickly ramp up on complex capital initiatives. Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

**NO 3rd Party vendor candidates or sponsorship** Role Title: Sr. OTM Solutions Analyst Client: Solution Chain and Transportation and Logistics Solutions Employment Type: Contract-to-Hire Duration: 6 month contract to hire Preferred Location: 4 days onsite in Beachwood, OH Role Description: Configure and enhance OTM (agents, workflows, statuses, and route groups). Strong PL/SQL skills for developing stored procedures, queries, triggers, and performance tuning. Integrate OTM with external systems (web services, XML, middleware, telematics/ELD). Monitor and troubleshoot OTM server-related issues, including application performance, log analysis, and environment stability. Perform root cause analysis for performance bottlenecks in agents, workflows, and integrations. Diagnose and resolve thread management, agent delays, and deadlocks within OTM. Conduct database tuning and table optimization to improve OTM performance. Collaborate with system administrators and DBAs on server load balancing, patching, and upgrades. Solid understanding of transportation, truckload operations, fleet optimization, and compliance. Develop and support reporting and analytics using BI Publisher and Tableau. Conduct fit-gap analysis and design scalable fleet solutions with minimal customization. Requirements: 7+ years hands-on development in OTM Deep knowledge of the OTM data model, fleet-specific tables, and driver/asset workflows. Proficiency in OTM configuration and automation (agents, workflow logic, event triggers). Strong skills in server performance tuning and OTM environment optimization. Advanced PL/SQL debugging and query optimization for high-volume transactions. Ability to analyze and resolve deadlocks, agent execution delays, and thread contention. Proficiency in capacity planning, ensuring system scalability and resilience. Strong problem-solving mindset for complex OTM application and infrastructure issues. Plus: Familiarity with OTM Cloud migration and roadmap preferred. Fleet Management modules, including driver management, equipment/power unit tracking, dispatching, and the ability to translate business requirements into scalable OTM fleet solutions.

Plant Support Electrical Engineer - (Nuclear) Johnson Service Group (JSG) is a nationally recognized professional staffing firm, and we are recruiting for an experienced Plant Support Electrical Engineer on a full-time permanent basis, starting as soon as possible. Our client is growing and values its employees by providing a comprehensive benefits package for all eligible full-time team members. This package includes Medical, Dental, and Vision coverage, as well as Basic and Voluntary Life Insurance, Disability Insurance, Telemedicine services, an Employee Assistance Program, and a TRICARE Supplement. Salary Range: $85K-$130K (DOE). Possibly higher based on experience Citizenship: U.S. Citizenship is required Client Location: Perry Nuclear Power Plant, OH. Residency: Local or Regional candidates are highly preferred. Relocation: Relocation assistance is available Location: located near the beautiful Lakeshore Reservation state park and Lake Erie Bluffs bodies of water, nature & wildlife areas. Enjoy the outdoors and take in the sights. Additional They work 4/10s, allowing for 3-day weekends each week. The company invests in assets. Must Have Prior experience in the nuclear industry is preferred but not required 3-5 years of experience is preferred A bachelor's degree in Engineering (Electrical preferred) or a related field is required Proficient computer skills in standard Windows programs (Excel, Word, etc.) Teamwork and collaboration skills across organizational boundaries Able to communicate complex issues effectively through written and verbal communication Able to influence by establishing effective working relationships across organizational boundaries In-depth understanding of power plant equipment and systems Able to evaluate technical alternatives considering their economic contribution to the business Able to apply systematic problem-solving processes to address complex issues Job duties: Protect the work week schedule by supporting the resolution of emergent, short-cycle, and near-term engineering work Engineering point of contact for execution of the online work week schedule and resolution of online Engineering Holds Engineering support of Operability process (Input to Operability, Follow-up Operability Evaluations) Engineering post-work testing Engineering technical support for PROMPT Team Maintenance Engineering technical support for resolving operating challenges Planning support for emergent questions and assistance with field activities Emergent complex troubleshooting support (FMEA, Confirm/Refute, etc.). Prepare Minor Design Modifications Identifies and perform tasks as required to meet objectives Lead interpretation and analysis of complex issues Coordinates assigned projects, studies, and initiatives through completion Comply with safety policy and procedures to ensure a safe working environment Prepare and present reports, including recommendations to resolve complex issues Participate in and, on occasion, lead special projects and committees Lead complex problem-solving efforts Electrical specific tasks such as protective device sizing, cable sizing, and motor sizing/analysis., All other duties as assigned. JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

Oracle SCM Functional Analyst 100% Onsite role. Local or Willing to relocate SCM Functional Knowledge At least R12 SCM Functional Implementations Supplier Domain Oracle SQL Should have worked on large volume Data Conversion on SCM, specifically in the Supplier space. Working with large data Dat Reconciliations Working with Excel Should have worked on the integration between different downstream applications Testing and Defect Tracking Conduct discussions with business stakeholders Report status to higher management Successful implementation of the solutions in the supplier domain. Good experience in System Integrate Testing, User Acceptance Testing, and Post-production Phases Excellent Communication & Client Handling skills. Writing custom reports in SQL / Oracle Must Have Medium Level AP / PO Knowledge Good to have Oracle SCM Cloud 2 Cloud Implementations Oracle Cloud Best Practices

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This Position reports to: ERP Cross-Service Technical Integration Your role and responsibilities In this role, you will be responsible for the design and build, integrity, and quality of an IS solution and associated IS services delivered to business. The primary role of IS Integration BTP is to be responsible for the definition and delivery Integration technology and architecture related to SAP BTP Integration Suite and SAP Integrations. The work model for this role is: Hybrid in Cleveland or Cary. The role is contributing to the IS Services Division in North America. You will be mainly accountable for: Expertise in SAP BTP Integration suite and SAP Interfaces System Integration: Facilitate seamless integration of business processes within the AMSAP system, as well as with other enterprise systems ensuring smooth data flow and automation of processes across platforms. Rationalize integration requirements to build simple, efficient, scalable, and supportable future-proofed integration designs Translates business requirements into functional requirements and creates integration inventory, API (Application Programming Interface) catalogue and flows to define scope Expertise in Manage trading partner to build and operate B2B scenarios with Trading Partner Management Evaluates integration options using defined criteria and prioritizes them based on business impact, outlining associated risks, advantages, and trade-offs Analyzes integration demands to gauge complexity and crafts standardized design templates and accelerators for scalable deployment Enforce architectural governance, Security standards, and regulatory compliance Evaluates emerging technologies and recommend improvements to existing systems and processes. Qualifications for the role Bachelor's or master's degree in computer science, Information Systems, Business Administration, or related field. Relevant certifications in SAP S/4 HANA Integration Certifications, SAP Certified Development Associate - SAP Extension Suite or IT architecture would be advantageous At least 5 years of experience in SAP Cloud Platform Integration, with at least 4 years in SAP PI/PO and SAP Integrations Solid understanding of SAP BTP administration Proven experience in leading system architecture teams and managing the full lifecycle of large-scale technology implementations, from design through to delivery. Strong problem-solving skills and the ability to manage complex, cross-functional challenges. A strong focus on continuous improvement and automation, with a passion for driving innovation within enterprise systems. Extensive experience in developing and optimizing integration flows using Groovy scripting within SAP Cloud Platform Integration (CPI) Proficient in using API integration tools such as Postman and SOAP UI Experience in managing relationships with external vendors and third-party service providers to ensure the delivery of high-quality solutions Hands-on experience with SAP ABAP, Including FRICEW objects Strong understanding of SAP S/4HANA, ECC, and PI/PO Hands-on experience with IDocs, RFCs, BAPIs, Proxies, and Web Services Proven expertise in integrating SAP S/4HANA, SAP ECC, and third-party systems Deep knowledge of SAP BTP services, including CAP, CDS, Fiori/UI5, and cloud-native development Clear understanding of clean core methodology and extensibility guidelines Demonstrates outstanding verbal and written communication skills, effectively translating complex technical information for non-technical audiences Why ABB? What's in it for you We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: ******************************************************************************************** As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at **************. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at ************** or by sending an email to ****************. Resumes and applications will not be accepted in this manner. ABB Benefit Summary for eligible US employees [excludes ABB E-mobility, Athens union, Puerto Rico] Go to my BenefitsABB.com and click on “Candidate/Guest” to learn more Health, Life & Disability Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. Choice between two dental plan options: Core and Core Plus Vision benefit Company paid life insurance (2X base pay) Company paid AD&D (1X base pay) Voluntary life and AD&D - 100% employee paid up to maximums Short Term Disability - up to 26 weeks - Company paid Long Term Disability - 60% of pay - Company paid. Ability to “buy-up” to 66 2/3% of pay. Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance Parental Leave - up to 6 weeks Employee Assistance Program Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption Employee discount program Retirement 401k Savings Plan with Company Contributions Employee Stock Acquisition Plan (ESAP) Time off ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy. We value people from different backgrounds. Could this be your story? Apply today or visit *********** to read more about us and learn about the impact of our solutions across the globe. Publication ID: JOB_POSTING-3-28857 Important: In order to be employed by ABB you will need to fully comply with/fulfill all local ABB employment requirements/processes.

Nigel Frank is partnering with an industry leading manufacturer in search of an ERP Solutions Analyst to help support and grow their global Microsoft Dynamics 365 (D365) platform, the biggest D365 project currently in America. A billion-dollar global leader, the company designs and manufactures capital equipment. With decades of experience and a commitment to innovation, they provide advanced technologies, reliable service, and deep expertise across paper-converting applications. The ERP Solutions Analyst will partner with business process owners and subject matter experts to improve user adoption, clarify processes, and ensure our ERP system meets evolving business needs. You'll maintain and enhance the D365 system, troubleshoot issues, and support updates that align with business goals. Working closely with key stakeholders, you'll translate business requirements into system solutions to drive clarity and efficiency. You'll demonstrate D365 Supply Chain Sales, Inventory, & Operations Planning solution to drive business adoption of D365 Planning Optimization. This intermediate role involves identifying continuous improvement opportunities, advising on new D365 features, and contributing to cross-functional projects. You'll support user adoption, mentor others, and grow your technical and leadership skills. Moderate travel is required to support global teams. The role reports to the Director of Applications. The Ideal Candidate: Bachelor's degree in Business, Management, Project Management, Computer Science, Engineering, or related field 5+ years' experience with 1-2 D365 F&O implementations in multinational companies Experience in Manufacturing A MUST Experience integrating enterprise systems (CRM, CPQ, ERP, Business Intelligence) Familiarity with Axtension, Bluestar, Microsoft Azure, MicroStrategy, or Power BI is a plus If you're passionate about ERP systems, thrive on collaboration, and want to grow your career in a dynamic, global environment-this could be the perfect fit. Apply Today!

We are seeking a Systems Administrator with hands-on experience in Cisco routing and switching, VMware infrastructure, firewall management, and Microsoft Windows domain environments. This position is ideal for a highly motivated IT professional who thrives in a dynamic environment and takes pride in maintaining secure, stable, and high-performing network and server systems. Key Responsibilities Administer and maintain Windows Server environments, including Active Directory, Group Policy, DNS, and DHCP. Manage and monitor VMware vSphere infrastructure, including ESXi hosts, virtual machines, and storage. Configure, support, and troubleshoot Cisco routers, switches, and other network devices. Administer, optimize and troubleshoot firewalls to ensure secure perimeter and internal segmentation. Monitor system performance and ensure reliability, availability, and security across all core systems. Implement and maintain backup, disaster recovery, and system redundancy solutions. Collaborate with internal teams to design and deploy infrastructure projects and upgrades. Maintain documentation of systems, procedures, and configurations. Qualifications 5+ years of professional experience in systems and network administration. Strong knowledge of Microsoft Windows Server 2016/2019/2022/2025 and Active Directory. Experience with VMware vSphere, including vCenter, clustering, and resource management. Proven experience managing Cisco network infrastructure (routing, switching, VLANs, QoS, etc.). Experience with firewall configuration and management Excellent troubleshooting and problem-solving skills. Strong communication and documentation abilities. Preferred Certifications (not required) Cisco Certified Network Associate (CCNA) or higher VMware Certified Professional (VCP) Microsoft Certified: Windows Server Hybrid Administrator Associate

Senior IT Solutions Analyst (OTM) Duration : 6+ Months Must-Have Skills Senior-level OTM design, configuration, agents, workflows, fleet modules. Advanced PL/SQL development and debugging. Strong XML and integration experience. Proven ability to improve OTM performance (database tuning, server analysis). Experience with fleet operations, transportation, compliance, and optimization. BI Publisher and Tableau experience. 7+ years of Solutions Design experience. Bachelor s degree in a technical or business-related field. Preferred Skills Experience with OTM Cloud migration. Oracle ecosystem experience. Load balancing, patching, upgrades with server/DBA teams. Capacity planning and system scalability expertise. Don t Apply If Your OTM background is primarily support rather than development/configuration. You lack PL/SQL or XML experience. You have no logistics/supply chain/manufacturing background. You cannot work onsite 4 days a week in Beachwood, OH.

@ Cleveland,OH ,USA. Requirement Details: Job Title: Senior Oracle Technical Analyst Duration : Long Term Skills : OIC,SCM, Oracle ERP, PL/SQL and SQL Job Description : Bachelor's degree in Computer Science or related field. 6+ years of professional IT experience. Strong Supply Chain Management (SCM) functional knowledge. Supplier domain knowledge. AP / PO knowledge. End-to-end Oracle ERP implementation experience. Preferable experience with Oracle Cloud. PL/SQL and SQL experience - must be able to access, write and execute SQL queries. Strong data conversion experience - will be identifying the rules for data conversion and supporting the integration between downstream environments. Excellent communication and interpersonal skills - will be heavily collaborating with cross-functional teams and external vendors. Plusses: Experience with Oracle Integration Cloud (OIC) If you are interested in the opportunity listed below, please forward your updated resume along with your current contact information, or perhaps you can recommend someone who would be interested in this position.

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Business Analyst - Data Operations is responsible for developing requirements, business processes, and documentation to support data initiatives, including data warehousing, ETL, analysis, data quality, and governance services. This role assists internal customers in understanding data tools and assets, while also defining business processes and requirements. The Business Analyst - Data Operations works closely with vendors, various internal business partners, data engineering, and analytics teams to improve data services and business processes related to loan servicing and portfolio management. Job Responsibilities: * Partner with internal customers to understand business needs and opportunities and convert them to technical requirements for data engineers. * Work directly with vendors and partners on data integration projects. * Develop process maps and drive continuous process improvements. * Help develop data models and integration flows for various CM partner channels. * Support roll-out and maintenance of data governance services, including data glossaries, business rules, stewardship, semantic models, etc. * Support roll-out of data security, privacy, and compliance initiatives. * Participate in projects and troubleshooting to improve various aspects of data quality (uniqueness, integrity, accuracy, consistency, and completeness). * Coach business users in support of best practices. * Support process monitoring and analysis. * Develop analysis and automation tools for business users. Qualifications and Skills: * Bachelor's degree in Business, Information Technology, Information Systems, or a related field, or equivalent work experience. * Experience in business analysis within technology settings, covering process mapping, requirements gathering, work planning, and collaborative brainstorming. * Experience running meetings and facilitating projects. * Excellent prioritization and problem-solving skills. * Excellent customer service and communication skills. * Skilled in building relationships and influencing others. * Skilled in presenting technical ideas in business-friendly language. * Skilled in working independently and taking initiative. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law ("Protected Characteristics"). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Position: Oracle Communications MetaSolv Solutions Analyst Location is in Cleveland OH. Duration: 10+ Months Need candidates on W2 only Key experience is with Oracle Communications MetaSolv Solutions. This is a long term contact. there are 3 open position. Work needs to be done onsite. Looking for three (3) resources for Oracle Communications MetaSolv Solution (MSS) Analyst's . Product catalog background. PSR orders, provisioning plans, customer order layer. Ability to map product catalog features, feature labels, and previous migration experience Additional Information Regards, Vishal Rana Talent & Client Acquisition Specialist |Phone: 510 254 3300 Ext 178 |

Job Information Technology Schedule Full-time Job is only avaialble in the above locations There may be a hiring bonus which may be used for relocation expenses There is no remote/virtual work scenario Job Title Intermediate/Senior/Lead Business Systems Analyst Responsibilities: General Provide leadership to project teams to lead external vendors on projects Provide organizational leadership to project team members Act as the technical leader for requirements, facilitating requirements and ensuring a quality on time delivery to the business customer Intermediate BA: Under minimal supervision, facilitate the business analysis process to identify business requirements for system solutions or improved processes that will increase efficiency and overall productivity. Work cohesively with developers, business units, external vendors, and other test team members. Responsible for the coordination of test planning for various types of projects. Works on project teams that are developing or modifying moderately complex information systems. Includes analysis and documentation of business and system requirement and coordinating testing. Analyzes business unit requests and understands business requirements, works with various technical staff members to determine possible solutions and communicate business and system impacts to IT and Operations staff. Responsible for all artifacts and tasks produced in the Requirements and Testing disciplines of the Rational Unified Process (RUP), including Stakeholder Requests, current and future state models, Use Cases, Business Rules, User Interface requirements, Mapping documents, Supplementary Specifications and associated diagrams also includes Test Plans and test cases. Senior / Lead BA: Provides leadership to project teams and external vendors and works with the business to facilitate on time delivery of projects Provide mentoring to fellow team members in all areas including vendor management, artifact management, and all related tools. Lead the business analysis and testing processes and collaborate with project teams and external vendors in the delivery of software solutions for TCM Technology Services and our trading partners. Translate stakeholder needs into system requirements. Works closely with and provides leadership to other project team members and vendors that are developing or modifying complex information systems. Maintains positive working relationships between Annuity Services, Technology Services and our Trading Partners. Facilitates the elicitation and documentation of business and functional requirements and Testing disciplines of the Rational Unified Process (RUP), including Stakeholder requests, current and future state models, Use Cases, Business Rules, User Interface requirements, Mapping documents, Supplementary Specifications and associated diagrams; also includes Test Plans and test cases. Qualifications: General Experience leading structured projects in a complex technical environment Proven ability to lead external vendors Ability to provide, receive, and act on critical feedback Proven ability to work within a structured team environment and assist with successful delivery of projects Intermediate BSA: Bachelor's degree or equivalent education/experience, preferably in IT or a business area discipline. Minimum of 2-4 years experience in business analysis. 2-4 years of industry experience preferred. Senior BA: Bachelor's degree or equivalent education/experience, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing). Minimum of 5 or more years of experience in business systems analysis. 2-4 years of industry experience also preferred. Two years of experience managing technical projects in a complex environment. Lead BA: Bachelor's degree, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing) or equivalent education/experience. Minimum of 8 or more years of experience in business systems analysis. 2-4 years of industry experience also preferred. Two years of experience managing technical projects in a complex environment. Additional Information All your information will be kept confidential according to EEO guidelines.

What Timken makes possible begins with you. Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next. A career at Timken means you can have an immediate impact doing Work That Matters to the world- improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond. New employees can start contributing right away, and there are many opportunities to advance your career at your own pace. Join our global team of 19,000 people in 45 countries, and start helping our customers push the limits of what's possible in their world of motion. The position will act as primary support for combining the access control process (i.e. Compreq) and administration of data loss prevention tools. The position will provide US-based support for the access control process for managing access to sensitive systems that support access to controlled technical data. The position will actively work with key stakeholders across the organization to use data loss prevention tools to help manage the flow of sensitive data such as munitions data and privacy data. Responsibilities: * Primary contact for analyzing and properly managing access control requests in various systems such as Active Directory and SAP, in a timely fashion (i.e. Compreq). * Properly inventory and document access request processes and provide evidence of access control request processes to Audit. * Act as primary regional support for data loss prevention tools such as Crowdstrike DLP and Varonis. * Integrate data loss prevention tools into a comprehensive Insider Threat program. * Act as secondary support for e-discovery and forensics. * Collaborate with cross-functional and international teams and business units (e.g., Engineering, Human Resources, end-users, different business users) in assessing current needs for access control processes and data loss prevention tools. * Recommend technical and process improvements to access control and data prevention space. * Provide excellent service to enterprise stakeholders while ensuring process adherence. * Act as technical lead for IT projects, especially regarding munitions and privacy data. * Stay current with rapidly changing Information Security and IT technology and corporate policies and standards in order to provide advice and recommendations on Information Security-related issues. Minimum Qualification: * High School Diploma with 7 years of IT experience * Experience with managing data loss prevention tools such as CrowdStrike DLP and Varonis. * Experience with managing users, groups, and computers in Active Directory. * Experience with Information Security tools used for investigations and analytics such as CrowdStrike, Encase, Email Security, and Zscaler. * Must be a US Citizen or permanent resident. Preferred Skills: * Bachelor's degree in computer science with 3 years preferred * Certifications in Security+ or GIAC with 3-5 years post certification experience. This position may require access to United States export controlled technical data ("CTD") and hardware under the Departments of US State (ITAR) and/or Commerce (EAR). Eligible candidates are; US Citizens, Green Card holders, Asylees or others eligible to receive US export license authorizations. Candidate must be authorized to work in the US. All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.

Go Maverick Group is seeking an experienced System Developer / Administrator to join a dynamic and agile team of IT support specialists for an engineered products company in Cleveland. This role requires a wide range of hands-on administration and code modification to various systems that help run the day-to-day operations of the business. You will be interacting directly with end users, engineers, and executive staff to help with strategic system upgrades, expanding automation between systems, and modification of system code and backend reports to support the daily needs of the business. As the System Developer / Administrator for the team, you will report directly to the Director of IT, and have sole responsibility for the maintenance, upgrading, and expansion of the following systems: ERP (Infor) PDM/PDL (SmarTeam) CAD Design (SolidWorks) Time Keeping Platform Repair and Service Management Software If you have a background in supporting manufacturing or engineered product environments from an IT perspective, have solid development skills, and are looking for a growing company who has been successful in Cleveland for the last 30+ years, then we want to talk to you! Due to the collaborative nature and strategic importance of this role, it requires you to be ON SITE in the Cleveland Suburbs office 5 days a week. Please do not apply if you are looking for a remote or hybrid role. Requirements To be successful in this role, you must have experience in the following: 5+ years of VB.NET development / support experience 5+ years of SQL development / support experience Experience writing and troubleshooting API calls between multiple systems Experience writing and troubleshooting SQL reporting Experience working with a PDM / PLM Experience supporting / customizing an ERP platform Strong ability to learn new platforms and development languages to support new systems Excellent verbal communication and collaboration skills Any experience with legacy platforms (iSeries / AS400, etc.) is a strong plus Benefits Full time role Strong, large-company benefits package Excellent ability to grow your skills in system development and administration Become the go-to, subject matter expert in multiple systems that run the company Great opportunity for upwards mobility in this growing company!

Job Details Experienced StepForward Main Office - Cleveland, OH Full-Time 52 Weeks 4 Year Degree $49037.00 - $61297.00 Salary Monday - Friday (8:00am - 5:00pm) Information Technology Purpose of Classification: As the Information Systems Analyst, the primary responsibility is to have a strong understanding of both local and cloud-based networking technologies, as well as expertise in managing and configuring Microsoft Azure environments. Essential Functions: Provide technical support and troubleshooting for end-user hardware and software issues, including desktops, laptops, printers, and other peripherals. Install, configure, and maintain computer hardware, operating systems, and software applications. Manage and configure Microsoft Azure services, including virtual networks, network security groups, and email support Implement and maintain secure network connectivity between on-premises and cloud environments Administrator of On-Prem Active Directory and Entra ID Cloud Environment with Microsoft 365 Provide technical support and training to end-users on network-related issues Collaborate with cross-functional teams to ensure seamless integration of network solutions Stay up-to-date with the latest networking & cloud technologies best practices Additional Functions: Performs other related duties as required. Minimum Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. 5+ years of experience in network administration and support. Proficient in configuring and managing LAN and WAN technologies, including routers, switches, firewalls, and wireless networks. Extensive experience with Microsoft Azure services, including virtual networks, network security groups, Exchange, Entra ID and Microsoft Active Directory. Strong understanding of network protocols, security, and troubleshooting techniques. Familiarity with cloud computing concepts and best practices. Excellent problem-solving and analytical skills. Strong communication and collaboration skills. Preferred Certifications: Microsoft Certified: Azure Administrator Associate Cisco Certified Network Associate (CCNA) CompTIA Network+ or Security+ Additional Requirements/Conditions of Employment: Successful results of pre and continued employment assessments including fingerprinting, drug testing, medical examinations and background check(s). Step Forward is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Agency will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

We are seeking a highly skilled and motivated Senior Network & IT Operations Analyst to join our team. This dual-focused role is critical to the stability and efficiency of our technical infrastructure and the smooth execution of IT operations. The ideal candidate will possess deep expertise in network engineering, coupled with strong analytical skills for project management, service management, and compliance support. This role involves close collaboration with the Executive Director of Technology and serves as a key technical escalation point within the organization. Essential Duties and Responsibilities Network Engineering and Infrastructure Management (Emphasis) Network Design & Maintenance: Oversee the planning, configuration, maintenance, and optimization of all network infrastructure components, including routers, switches (LAN/WAN), firewalls, load balancers, and VPNs. Wireless Management: Manage and maintain the organization's wireless network infrastructure, ensuring optimal coverage, security, and performance. Troubleshooting: Serve as the primary Tier 3 escalation point for complex network-related issues, performing advanced diagnostics and resolution. Documentation: Maintain up-to-date and accurate network topology maps, configuration guides, and procedural documentation. IT Operations Support Operational Oversight: Collaborate with the Executive Director to ensure the smooth day-to-day operation of all IT services and infrastructure. Service & Ticket Management: Assist in the ongoing administration of the IT Service Management (ITSM) system, including period ticket metric reviews, process review, and assisting in defining service level agreements (SLAs). General IT Support: Provide proactive and reactive general IT assistance to support the objectives of the organization.. Project Management & Logistics Support Project Leadership: Lead and support various IT projects from initiation through closure, focusing heavily on technical implementation and logistical coordination. Progress Monitoring: Monitor project timelines, identify bottlenecks, and proactively work to resolve impediments and ensure project goals are met efficiently. Vendor Coordination: Manage relationships and technical engagement with third-party vendors for network services, hardware, and software. Cyber Security and Compliance Support Security Audits: Assist in performing Cyber Security Audits, including identifying vulnerabilities, assessing risks, and recommending remediation strategies. Documentation & Policy Review: Participate in the review and updating of IT security policies, operational procedures, and compliance-related documentation. Security Implementation: Assist in the deployment and maintenance of security tools and protocols relevant to the network infrastructure (e.g., access control, intrusion detection). Tier 3 Helpdesk Support Advanced Escalation: Act as the final technical escalation point for the helpdesk, resolving complex hardware, software, and system issues that cannot be handled by Tier 1 or Tier 2 staff. Mentorship: Provide technical guidance and training to help desk staff to improve overall support quality and first-call resolution rates.