Systems analyst jobs in Meriden, CT

This is an on-site role in Farmington, CT. Local Candidates only. No third-party candidates will be considered. We are seeking an experienced and driven Business Analyst to lead the analysis, elicitation, and documentation of business requirements in support of system development efforts for the specialty insurance sector. You will serve as a bridge between business stakeholders and technical teams to ensure the delivery of robust, compliant, and business-aligned solutions. The ideal candidate brings deep expertise in healthcare-focused specialty insurance, excels in Agile environments, and has hands-on experience supporting both manual and automated QA testing efforts. Key Responsibilities: Engage with stakeholders to gather, analyze, and prioritize business requirements, workflows, and operational processes within the specialty insurance domain. Develop comprehensive documentation including business requirements, user stories, use cases, and process flows to guide solution design, development, and testing. Facilitate workshops and collaborative sessions to ensure accurate requirement elicitation and shared understanding across cross-functional teams. Drive Agile ceremonies such as sprint planning, backlog grooming, and daily standups, ensuring clear alignment between business goals and technical execution. Partner with development teams to translate business needs into functional system solutions and ensure successful implementation. Lead and support QA testing efforts, from crafting and executing test cases to managing defect triage and resolution. Contribute to automated testing initiatives, including writing and maintaining scripts to improve test efficiency and expand coverage. Conduct impact analysis and provide recommendations for business process enhancements and system improvements. Stay current with industry trends, regulatory updates, and best practices in healthcare and specialty insurance. Qualifications: Bachelor's degree in Business, Information Systems, or a related field (or equivalent experience). 3+ years of business analysis experience, with a strong focus on specialty insurance. Proven expertise in requirements elicitation and documentation for complex insurance systems, specifically claims systems. Strong knowledge and experience in Agile methodologies (e.g., Scrum, Kanban). Experience in manual and automated QA testing, including test planning, execution, and defect management. Familiarity with automated testing tools such as Selenium, Tosca, or similar is highly desirable. Exceptional communication, facilitation, and interpersonal skills, with the ability to work effectively across technical and business teams. Critical thinking, problem-solving skills, and a natural curiosity to explore and understand systems and processes. Comfortable troubleshooting system issues and documenting findings for resolution. Highly organized, self-motivated, and able to manage multiple priorities under tight deadlines. High attention to detail and a strong analytical mindset. Background in insurance operations is a plus. Proficient with tools such as JIRA, Visio, Microsoft Office Suite, and SharePoint. Certifications such as CBAP, CCBA, CSM, or CSPO are a strong plus.

HCLTech is looking for a highly talented and self- motivated Data AI Leader to join it in advancing the technological world through innovation and creativity. Job Title: Data AI Leader Fulltime Location: Onsite - Hartford, CT Role/Responsibilities The Data Leader will be responsible for designing and implementing robust data architectures that support the organization's supply chain domain, Corp domain and Consumer domain data for Business Intelligence. This role requires deep expertise in Snowflake, a strong understanding of supply chain, order processes, and experience with SAP applications. The ideal candidate will have a strategic mindset and the ability to translate business requirements into scalable data solutions. Design and implement data architectures using Snowflake to support supply chain operations and analytics. Collaborate with business stakeholders to understand supply chain data requirements and translate them into technical specifications and architectural designs. Integrate data from various applications and other sources into Snowflake, ensuring data quality, consistency, and security. Develop and maintain data models, data flows, and data integration processes to support supply chain analytics and reporting. Ensure data architectures align with business objectives and comply with data governance and security standards. Provide technical leadership and guidance to data engineering and analytics teams, ensuring best practices are followed. Stay informed about industry trends and emerging technologies to drive innovation in data architecture and supply chain analytics. Communicate architectural designs, project status, and outcomes to stakeholders and senior management. Qualifications & Experience Minimum Requirements Proven experience as a Data Leader, with a minimum of 10+ years in a similar role. Strong expertise in Snowflake, with hands-on experience in designing and implementing data solutions in Medallion architecture. Architect solutions and Improve the data quality. In-depth knowledge of supply chain, sales, order processes and data requirements. Experience with CRM applications and integrating various CRM systems into data warehouses. Strong understanding of data modeling, data integration, and data governance best practices. Proficiency in SQL and other data management, data quality and Data profiling tools and technologies. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Strong problem-solving skills and the ability to think strategically and analytically. Exposure to the ETL, ELT, Data Quality and Governance tools Skills: Data Architecture Academic qualifications/Level of Education Bachelor's Degree Pay and Benefits Pay Range Minimum: $ 85,000 per year Pay Range Maximum: $173,800 per year HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. Compensation and Benefits A candidate's pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year. How You'll Grow At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

R Systems is a leading digital product engineering company that designs and develops chip-to-cloud software products, platforms, and digital experiences that empower its clients to achieve higher revenues and operational efficiency. Our product mindset and engineering capabilities in Cloud, Data, AI, and CX enable us to serve key players in the high-tech industry, including ISVs, SaaS, and Internet companies, as well as product companies in telecom, media, finance, manufacturing, and health verticals. We Are Great Place to Work Certified™ in 10 countries with a full-time workforce [India, USA, Canada, Poland, Romania, Moldova, Indonesia, Singapore, Malaysia & Thailand]! We are recognized as one of the Best Tech Brands 2024 by the Times Group and India's Top 500 Value Creators 2023 by Dun & Bradstreet. Company Link: R Systems | Digital Product Engineering Position Overview: As a Salesforce Business Analyst at R Systems, who will act as a bridge between business stakeholders and the Salesforce (CRM) delivery team. The ideal candidate has strong business analysis skills, deep experience working on Salesforce implementations, a solid understanding of administration/configuration of Salesforce, and is certified both as a Salesforce Administrator and as a Business Analyst (or equivalent). You will play a key role in gathering and translating business requirements, driving adoption, and ensuring the CRM supports strategic business goals. Key Responsibilities: Engage with business stakeholders (sales, service, marketing, operations) to elicit, analyse and document business processes, pain points, and improvement opportunities. Translate business needs into functional requirements, user stories, process flows, data models, and acceptance criteria. Work with the Salesforce admin/configuration team (and/or developers) to design, configure, test and deploy solutions: custom objects/fields, workflows, validation rules, process automation, reports/dashboards. Own backlog grooming and prioritisation of enhancement requests for Salesforce-based projects. Facilitate user acceptance testing (UAT), coordinate sandbox/production deployments, monitor adoption and system performance, and provide post-go-live support and training. Act as a trusted advisor to business stakeholders and IT/CRM teams - communicate clearly with both technical and non-technical audiences. Qualifications / Required Skills: Bachelor's degree in Business Administration, Computer Science, Information Systems or related field (or equivalent work experience). 6-8 years of business analysis experience, specifically working on CRM/Salesforce projects. Proven experience working on the full lifecycle of Salesforce implementations (requirements → design → build/configure → test → deploy → support). Salesforce Administrator certification required. Salesforce Business Analyst certification strongly preferred. Solid understanding of Salesforce platform capabilities (Sales Cloud, Service Cloud, Experience Cloud, etc), declarative automation and integrations. Excellent skills in business process modelling, requirements elicitation, user story writing, process flows, and documentation. Strong analytical acumen, comfortable working with data, reports/dashboards, and deriving business insights. Experience working in Agile and/or Waterfall methodologies. Excellent communication, facilitation and stakeholder-management skills - able to engage with senior leadership, business users and technical teams. Ability to prioritise, multitask, and drive results in a dynamic environment. Desired Skills: Salesforce knowledge on Sales Cloud, Service Cloud, B2B Commerce Cloud. Experience in a global/multi-region rollout Familiarity with sales/marketing/service business domains Why Join R Systems? Frequent Internal Hackathons: Engage in dynamic competitions with exciting prizes to keep your skills sharp. Cultural Celebrations: Strengthen our familial bonds through shared celebrations, fostering a sense of community. Diverse Project Exposure: Work on a variety of projects across sectors like Healthcare, Banking, e-commerce, and Retail, collaborating with leading global brands. Centre of Excellence (COE): Benefit from technical guidance and upskilling opportunities provided by our team of technology experts, helping you navigate your career path. E-Learning Platform: Gain access to comprehensive e-learning platforms coupled with a robust mentorship program to enhance your skills. Open Door Policy: Embrace a culture of mutual support, respect, and open dialogue, promoting a collaborative work environment. If you are passionate and excited about working in a fast-paced, innovative environment, we would love to hear from you! R Systems is an equal opportunity employer that does not discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, age, or any other characteristic protected by law. We strive to build a team that reflects the diverse communities we serve, and we actively encourage applications from individuals of all backgrounds and experiences. Our commitment to equal opportunity extends to all aspects of employment, including recruitment, hiring, training, promotion, and benefits.

Our client is looking for a Senior Business Analyst to join their team! On-site in Hartford CT 11 month contract to hire $57/hr W2 (at this moment, our client can only hire W2) Looking for: experience in Financial Services industry, ideally with Life/Annuities. Experience with data queries using SQL. Job Description: Looking for a Senior Business Analyst to be part of an agile development team which resides in the Retail IQ Value Stream within the Retail Business Technology Solutions group. In this role, you will join a value stream product team and will be responsible for defining and prioritizing a product backlog focused on developing, supporting and improving Life & Annuity feeds from the admin platform into Actuarial Data repository. You'll work in close partnership with product management and actuarial community to understand customer and business needs and then translate those needs within agile software engineering teams to implement solutions and drive outcomes that contribute to the success of our portfolio. Duties and Responsibilities In collaboration with the Product Owner prioritize, develop and accept user stories to establish and enhance Actuarial Data Repository. Partnering with Product Managers and Actuarial stakeholders to understand customer and business needs and translate into requirements/user stories. Writes up stories/requirements for Agile POD/Build Team(s) and Annuity Data Repository enhancement work Submits User Acceptance Criteria and completes User Acceptance Testing Help drive adoption and business intelligence for Actuarial Data Repository Continuously prioritizing the product backlog to ensure that the Agile software development team is focused on the highest value work Coordinating with the Product Owners and team members to manage dependencies across teams Surveys upstream data providers and downstream data customers to develop understanding of Life and Annuity data is used Assists in development of data processes and reconciliation reports that are efficient, tractable, and instill confidence in the integrity of results for downstream stakeholders and auditors As needed, performing business analyst and QA support Proactively identify and recommend process improvements that significantly reduce workloads and/or maintains/improves quality Provide subject matter expertise to clarify development requirements Maintain data dictionary and follow established data governance policies. Education and Experience 4 Year/Bachelor's degree in Management Information Systems, Design, Human Factors, Computer Science or related discipline (Economics, Mathematics, Computer Science, Information Technology) or equivalent work experience (4 years of experience in lieu of Bachelor's) in Accounting (Minimum Required). 5 - 7+ Years of experience in business systems analysis that directly aligns with the specific responsibilities for this position (Required) 3 + Years of data analytics, data mining, and/or reporting experience that directly aligns to the responsibilities of this position. (Required). Mastery of the following to query normalized relationship data and dimensional warehouse data: MS Excel, SQL and MySQL. At least 1 year of experience with prototyping/mock-ups/storyboards.

Global luxury retail corporation is looking for an IT Business Analyst w/SAP SCE experience to work at their Shelton, CT office. The purpose of this position is to deliver support services for all aspects of SAP SCE functionality, with a focus on OTC, including coordinating and working with other cross-functional teams, the business process sponsor and business use. Responsibilities Provides second level support for the SAP system in the Americas region and related regional applications in the areas of Sales and Distribution and MDM. Cooperates with local key users and global third level support with regard to problem resolution and implementation of configuration changes and enhancements to meet business requirements. Provides user support, troubleshooting, error resolution, and explains how SAP supports the business processes. Ensures fixes and/or changes for incidents and problems do not adversely affect other business processes in their application area, other application areas, or other project teams. Coordinate testing for SAP upgrades, software changes and bug/fix corrections with the key user community to limit business interruption. Knowledge Requirements Bachelor's degree in an applicable field and 3 years related work experience are required 2+ years of SAP OTC experience SAP Cross functional experience in Order to Cash (OTC) and Procure to Pay (PTP) Skill Requirements Solid background working with supply chain related business processes. Demonstrated ability to effectively collaborate with a variety of levels across the organization. Ability to identify and solve complex problems through research and troubleshooting. Strong verbal and written communication skills Personal skills Excellent written and verbal communication skills. Customer focused. Self-motivation and ability to work independently. Proven ability to collaborate with customers to define issues and plan of action with flexibility. Exceptional people skills with demonstrated ability to work with both a technical and functional audience.

Role: Senior Systems Engineer in This is 3 days onsite, 2 days remote. Full-time/Permanent role with bonus and benefits No 3rd party/sponsorship Responsibilities Design, implement, and manage cloud-based solutions. Support hybrid cloud environments and cloud migration initiatives. Optimize cloud resource usage and cost management. Perform system hardening and vulnerability remediation. Collaborate with security teams to ensure compliance with industry standards. Provide L3 support for infrastructure and business applications. Participates in on-call rotation of after-hours emergency support and maintenance of a 365x24x7 production environment. Administer Microsoft 365 services including Exchange Online, Teams, SharePoint. Manage Active Directory, Group Policy, and identity/access controls. Assist in network design and performance optimization. Conduct capacity planning and resource forecasting. Administer and maintain physical and virtual servers Manage SAN storage systems and enterprise backup solutions. Oversee patching and updates for SQL Server and other critical systems. Maintain disaster recovery strategies for the organization. Conduct regular testing and validation of recovery procedures. Qualifications: 7-10 years in a previous systems engineering or infrastructure roles and Bachelor's degree in Computer Science, Information Technology, or related field. Certifications in ITIL, O365, VMware are a plus but not mandatory

SBG Technology Solutions, Inc. (SBG), a DSS, Inc. company, offers IT Governance, Systems Engineering, Enterprise Modernization, Artificial Intelligence, and Cyber Security innovation to federal and commercial clients nationwide. The Project Management Analyst will support Naval Sea Systems Command (NAVSEA) 08 by coordinating and managing the operational aspects of ongoing projects, acting as a liaison between project management and planning, the project team, and line management. You will monitor shipbuilding and repair operations, coordinate with local offices, and report to Naval Reactors (NR) - 08H. This includes in-person engagement on shipyard labor resource and facility allocation for work being performed; confirming progress compared to cost returns; conducting spot visits to identify labor resource shortfalls compared to Labor Resource Management (LRM) plans and how Submarine Industrial Base (SIB) and other workforce development investments are impacting labor resources. You will confirm purchase order placement processes for critical material and engaging with the shipyard to mitigate/solve supply chain issues, inclusive of on-site oversight of supplier development investments and other related initiatives. You will assist in developing contract change documents for NR actions (e.g., gathering relevant data and preparing correspondence related to Notifications of Changes [NOCs] and Field Modification Requests [FMRs]); attending contract change meetings between the Government and the shipyards; and providing oversight to maintain and adjudicate all NR changes on time, with all the required reviews. The Project Management Analyst will: Reviews status of projects and budgets; manages schedules and prepares status reports. Assesses project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals and objectives. Plan and conduct contract reviews for determination of quality program requirements and review the contractor's procedures, practices, instructions, and directives. Conduct contract reviews for contract compliance, completeness, adequacy, practicality, and conflict. Attend meetings, briefings, conferences as assigned and prepare cost performance analysis reports to be used by NAVSEA 08. Provide deck plate support for all Naval Nuclear Propulsion Program (NNPP) CVN/Submarine waterfront acquisition issues. Prepare written reports, memoranda, and correspondence detailing results of assignments, making oral presentations and engaging in discussions dealing with technical and quality matters. Review, analyze, and evaluate contractor generated data and reports. Provide analysis reports, data, and recommendations to permit the Government's development of the position on significant cost issues involving contracts and prepare the associated comprehensive cost performance report analyses. Gather relevant supporting technical and financial information and create FMR and NOC letter responses; staff the letter for NR program and technical sections to review. Assemble cost report data from both contractor and government sources and develop independent analyses to determine incremental and long-term cost expenditure trends. Conduct cost report analysis and periodic progressing of work to cost reporting. Review material ordering practice and performance (on-time order placement, bundling of procurements, incentives to mitigate and drive shipyard subcontractor behavior). Liaise with SUPSHIP to ensure compliance with NAVSEA 08 acquisition guidance and validate Earned Value Management (EVM) metrics. Be knowledgeable of the availability work packages and construction sequences to understand and support the needs of the Naval Nuclear Propulsion Program. Qualifications Required Systems used for the establishment, collection, and reporting of work performance information (Cost Data Sheets, Availability Work Packages, Ships Work Line-Item Number) Maintenance processes, management processes and project metrics associated with Nuclear Ship ROHs and RCOHs, to include Maintenance availability change control and prioritization of work processes Roles and Responsibilities of Functional Area Planner for RCOH and ROH planning Submarine Maintenance Availabilities and experience with the integration and execution of Nuclear Alterations within these availabilities Supervisor Shipbuilding authorities and oversight procedures Financial budgeting, estimating, accounting, and cost control regulation, processes, and execution systems A minimum of 5-10 years' experience in technical evaluation, estimation, and cost validation of cost estimates of shipyard construction and maintenance for submarines or aircraft carriers. Experience with contract performance management and oversight, cost and/or price analysis and Earned value management (EVM) is required. A minimum of 5-10 years' experience in nuclear and non-nuclear system maintenance planning/execution for submarines or aircraft carriers during overhaul, refueling, and servicing and/or experience in construction of submarines or aircraft carriers. Documented success in establishing actionable cost data sheets, reporting systems, and metrics to ensure the cost and schedule performance of construction and maintenance availabilities for submarines and aircraft carriers. A minimum of 5-10 years' experience with the regulations, policies, and organization interfaces (NAVSEA 08, NAVSEA 04, Supervisor of Shipbuilding, and shipyards) governing NR work. Documented success with oral and written communications, with particular capability to communicate and determine work prioritization amongst multiple organizations and at all levels within those organizations. This position requires experience working in an industrial environment, specifically in the construction of nuclear capable shipbuilding programs (surface or submarine). Excellent oral and written communication skills. Proficiency with Microsoft Word, Excel, Outlook, and Power Point. This position may be subject to work an uncommon tour, including nights, weekends, and holidays to meet mission requirements (overtime or night differential pay and/or unusual duty hours may be required). Must be a U.S. Citizen; you will be required to obtain and maintain an interim and/or final Top Secret security clearance prior to beginning work. Education: Bachelor's degree in architecture, engineering, or a related field. Years of experience in a similar role: Required: A minimum of 5-10 years' experience in technical evaluation, estimation, and cost validation of cost estimates of shipyard construction and maintenance for submarines or aircraft carriers. A minimum of 5-10 years' experience in nuclear and non-nuclear system maintenance planning/execution for submarines or aircraft carriers during overhaul, refueling, and servicing and/or experience in construction of submarines or aircraft carriers. A minimum of 5-10 years' experience with the regulations, policies, and organization interfaces (NAVSEA 08, NAVSEA 04, Supervisor of Shipbuilding, and shipyards) governing NR work.

ESPN, Inc., The Worldwide Leader in Sports, is the leading multinational, multimedia sports entertainment company featuring the broadest portfolio of multimedia sports assets with over 50 business entities. Headquartered in Bristol, Connecticut, ESPN is 80% owned by ABC, Inc. (a subsidiary of The Walt Disney Company), and 20% by the Hearst Corporation. ESPN was founded by Bill Rasmussen and launched on September 7, 1979. Now with over 6,500 employees, each year ESPN televises more than 5,100 live and/or original hours of sports programming. The company's mission is to serve sports fans. Anytime. Anywhere. About the role… Responsible for staff consisting of HVAC Supervisors and manages routine operations and emergency testing and maintenance on all HVAC systems in all ESPN owned and leased facilities in Bristol, CT. Ability to engage employees at all levels of the organization; manage multiple priorities or projects at one time; work effectively in a team environment; create and drive change and effectively communicate to all levels in the organization; work both strategically and hands-on. Coordinates safety measures for HVAC projects for Facilities Construction & Engineering employees and outside vendors with the Director, Safety & Health. Manages preventative maintenance on the Bristol campus and provides assistance at remote ESPN domestic and international facilities on an as-needed basis. Responsible for the development of the staff but not limited to goal preparation, strategic training and educational growth. Responsibilities include completing periodic Performance Reviews of direct reports utilizing established corporate guidelines. Assists the Director, Facilities Infrastructure Operations with the assignment and coordination of day-to-day tasks. Leads a group of staff HVAC technicians and/or third-party contractors as part of a defined project team. Enhances facilities services and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Achieves HVAC maintenance operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality and customer-service standards; resolving problems; determining system improvements and implementing change. Establishes a schedule for maintenance on equipment, track repairs and schedule third-party repair work when necessary. Ensures HVAC systems operate effectively in support of all buildings with priority status on technical production facilities, technical equipment rooms and radio/television studios. Analyzes and recommends proper course of action in problems associated with all HVAC equipment, and DDC building management systems. On occasion will be required to respond via phone to after hours and weekend trouble calls. Coordinates on-call third-party service vendors' response. You will need these skills to be successful in the role… Possess a current State of CT type S1 or S2 license and must have worked a minimum of 10 years under a licensed electrical or mechanical contractor in the State of CT. 10 years of experience with all aspects of HVAC distribution systems including AHU, RTU, VAV systems, fluid handling systems, CRAH & CRAC units, boilers, DDC control systems and Central Plant Chilled Water systems. It Would be a plus if you had these skills… 5 years in people and project management with emphasis on goal-oriented performance-based initiatives and directing teams Hands-on experience with high reliability mission-critical electrical distribution equipment is required Experience with TRANE Chiller systems is a plus Experience with Alerton DDC Building Management Systems is a plus Experience with chemical treatment systems Working knowledge of physical plant safety programs and shall be able to demonstrate understanding of fire life safety procedures and requirements A working knowledge of Microsoft Word, Microsoft Excel and AutoCAD are a plus. Minimum Associates Degree in electrical or mechanical engineering or equivalent Technical school degree in mechanical vocational field. Education is important to us, here is what we are looking for… High School diploma or equivalent Training for this position includes: Electrical Safety, RF Safety, First Aid/CPR/AED, Confined Space, Fire Extinguisher, Spill Response, Flash Hazard Protection and First Responder Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at *************************************** #twdcmedia and #corp_media

Halo Group is a premier provider of IT talent. We place technology experts within the teams of the world's leading companies to help them build innovative businesses that keep them one step closer to their customers and one step ahead of the competition. We offer a meaningful work environment for employees, attractive and interesting engagements for consultants, and cutting-edge digital innovation for our customers. We delight in helping our customers execute their digital vision. Big projects or small, Halo Group knows that by combining the highest quality talent with our unwavering support, we will become an invaluable extension of the team. Halo Group's experienced consultants in Detroit, Atlanta and Dallas specialize in all areas of product/project governance, UX/UI, multi-platform applications, quality assurance/testing, cloud computing, and data analytics. Since its inception, Halo Group has been recognized for numerous awards, including: - INC 5000 - Future 50 - 101 Best and Brightest - Michigan 50 Companies to Watch - Goldline Research - “Most Dependable Companies” - Ernst & Young - “Entrepreneur of the Year” Finalist Job Description - 4+ years' Experience in Production support, Incident Management -2+ years' experience on .NET, SQL Server -Knowledge of Field Centrix product (Field Service Automation) -Knowledge if ITIL process -Experience in support with multiple and disparate teams -Good Written and Verbal communication -Experience on working for Development / Support projects -Understanding of infrastructure , environment setup Qualifications -Level 2 support for .NET / SQL application -Interact with client for service ticket resolution -Incident management -Adherence to organization defined quality standards -Carry out code migration as per the documentation as per the documented release management processes -Follow all the documented processes -Analytical skills Additional Information ** U.S. Citizens and those who are authorised to work independently in the United States are encouraged to apply. We are unable to sponsor at this time. This is a Full-Time / Permanent job opportunity. Visa: Only US Citizen and GC. ** All your information will be kept confidential according to EEO guidelines.

Location: This role requires associates to be in-office 1 day per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Ideal candidates will be able to report to one of our Pulse Point locations in Atlanta, GA, Richmond, VA, Indianapolis, IN, Wallingford, CT or Mason, OH. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Business Information Consultant- Health System Reimbursement is responsible for serving as an expert in data analysis, reporting and formulating recommendations and providing guidance to other data analysts. How you will make an impact: * Establishes, improves, and optimizes the consolidating processes for forecast and month-end results. * Consolidates and prepares executive summary reports for various business segments in the SBU for top management decision-making. * Analyzes and designs solutions to address varied and highly complex business needs. * Collaborates with businesses and technical areas to implement new or enhanced products. * Coordinates with external audits as appropriate. * Acts as the central contact with internal departments and external auditors. * Creates and maintains databases to track business performance. * Analyzes data and summarizes performance using summary statistical procedures. * Develops and analyzes business performance reports (e.g. for claims data, provider data, utilization data) and provides notations of performance deviations and anomalies. * Creates and publishes periodic reports, as well as any necessary ad hoc reports. * Makes recommendations based upon data analysis. * Provides analytic consultation to other business areas, leadership or external customers. * Data analysis and reporting encompasses a much higher level of complexity. Minimum Requirements: Requires a BS/BA degree in related field and a minimum of 5 years of experience; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities and Experiences: * Proficient in modeling the financial impacts of changes in reimbursement structures and rates for health systems such as hospitals and physician practices highly preferred. * Experience benchmarking hospital or physician rates against Medicare reimbursement highly preferred. * Excel, SQL, and SAS experience highly preferred. * Strong knowledge of products as well as our internal business models and data systems highly preferred. * Experience providing leadership in evaluating financial performance of complex organizations highly preferred. * Excellent leadership, problem solving, organizational, planning, presentation and interpersonal skills highly preferred. * Ability to work independently and draw up plans to address issues/concerns highly preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Location: This role requires associates to be in-office 1 day per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Ideal candidates will be able to report to one of our Pulse Point locations in Atlanta, GA, Richmond, VA, Indianapolis, IN, Wallingford, CT or Mason, OH. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Business Information Consultant- Health System Reimbursement is responsible for serving as an expert in data analysis, reporting and formulating recommendations and providing guidance to other data analysts. How you will make an impact: * Establishes, improves, and optimizes the consolidating processes for forecast and month-end results. * Consolidates and prepares executive summary reports for various business segments in the SBU for top management decision-making. * Analyzes and designs solutions to address varied and highly complex business needs. * Collaborates with businesses and technical areas to implement new or enhanced products. * Coordinates with external audits as appropriate. * Acts as the central contact with internal departments and external auditors. * Creates and maintains databases to track business performance. * Analyzes data and summarizes performance using summary statistical procedures. * Develops and analyzes business performance reports (e.g. for claims data, provider data, utilization data) and provides notations of performance deviations and anomalies. * Creates and publishes periodic reports, as well as any necessary ad hoc reports. * Makes recommendations based upon data analysis. * Provides analytic consultation to other business areas, leadership or external customers. Minimum Requirements: Requires a BS/BA degree in related field and a minimum of 5 years of experience; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities and Experiences: * Proficient in modeling the financial impacts of changes in reimbursement structures and rates for health systems such as hospitals and physician practices highly preferred. * Experience benchmarking hospital or physician rates against Medicare reimbursement highly preferred. * Excel, SQL, and SAS experience highly preferred. * Strong knowledge of products as well as our internal business models and data systems highly preferred. * Experience providing leadership in evaluating financial performance of complex organizations highly preferred. * Excellent leadership, problem solving, organizational, planning, presentation and interpersonal skills highly preferred. * Ability to work independently and draw up plans to address issues/concerns highly preferred. Job Level: Non-Management Exempt Workshift: Job Family: RDA > Business/Health Info Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

EmTacq specializes in EM ployer T alent ACQ uisitions, matching the most qualified candidates with the most competitive positions available. We pride ourselves on not just putting bodies in seats, rather matching professionals to their careers. We are headquartered in the Raleigh / Durham, NC area. However, as a recruiting agency we service companies and candidates across the United States. We are your best source for professional, value driven low cost recruitment services. Job Description To provide tier 2-3 support to the various desktop applications to the multiple user communities. Candidates appropriate for the role would likely have career experience in the financial services industry. This role focuses on resolving complicated problems that could be caused by a variety of desktop, application, or network issues. This is a very hands-on role requiring advanced technical expertise and exceptional judgment while working with end users and production systems. Analyzing incident requests, diagnosis and root cause determination for resolution Provide desktop support for all desktop-based applications for a variety of users in different physical locations. Must be able to effectively troubleshoot a wide variety of application, software, and network-related issues Handle permissions, and troubleshooting of Citrix XenApp-based applications, Support and troubleshoot desktop applications including Microsoft Office (Outlook, Word, Excel, PowerPoint, Access), financial market data applications (Bloomberg, Reuters, and others), and third party web-based applications Quickly ascertain details of proprietary applications and troubleshoot effectively when there may be limited documentation or vendor resources. Perform tier 2-3 support for advanced problems with enterprise applications Understand and support environments with mixed database connectivity (Oracle 9, 10, 11, and SQL 2005, 2008). Full understanding of Windows ODBC stack and associated troubleshooting, as well as deep knowledge of underlying Windows application framework (DLL, etc.). Utilize extensive toolset to troubleshoot performance, connectivity, and latency problems to their resolution Operate within the defined workflow which captures user requests, resolves issues, and closes the loop by verifying the end user and application owner are satisfied with the solution The candidate will the problem and ensure that it is successfully resolved, even if interfacing with other teams and groups is required. Prioritize multiple projects and user requests in an ongoing basis Qualifications Extensive experience delivering end user support services to executive groups and departments within investment and/or financial services firms (banks, prime brokerage companies, trading firms) Extensive hands-on experience and deep knowledge of the Microsoft operating system and Office suite of applications, Internet Explorer and Web browser technologies, and advanced user knowledge of the Microsoft Windows operating system Extensive knowledge of Citrix XenApp-based applications, permissions, and troubleshooting. Proven experience managing processes and operations an enterprise environment Technical experience with systems analysis, design, and/or programming Candidates must be professional, service oriented, articulate, able to explain technical matters in a clear and concise manner, patient, and must have a genuine interest in proactively helping others in their technical matters Must demonstrate an ability and interest in having a hands-on technical approach to the End-User Application Support function Must have an ability to work on multiple concurrent projects, prioritize accordingly, and follow-thru to completion MS Office, common business tools (Adobe, IE, etc.) General understanding of Active Directory, role-based security, and group policy management Strong written and oral communication skills Excellent problem-solving and quantitative skills Demonstrated ability to work as part of a team Solid work ethic, self-driven with the ability to work with minimal supervision Minimal Travel Additional Information Must be a US citizen or Green Card holder All your information will be kept confidential according to EEO guidelines.

Hi, I hope you are doing good. I have a job opportunity related to your profile with one of our client, please find below Job Description for your review. If you are interested and available for the following position then please send your updated resume in word format along with your contact details to discuss further. Role: Technology Analyst - Java (Healthcare Domain) Duration: Full TIme Location: Hartford, CT Qualifications Basic • Bachelor's degree or foreign equivalent required. Will also consider three years of relevant work experience in lieu of every year of education • At least 2 years of experience with Information Technology. Preferred • At least 2 years of experience in Java/J2EE Technology and Frameworks. • At least 2 years of working experience on different J2EE frameworks like Struts, Spring MVC, etc. • At least 2 years of experience in development tools like Eclipse, WebSphere application server, etc. • At least 2 years of experience in software development life cycle. • At least 2 years of experience in translating functional/non-functional requirements to system requirements. • Experience and understanding of in Production support and performance engineering. • Ability to work in team environment and client interfacing skills. • Analytical skills to identify root cause and come up with solutions/alternatives • Experience in HealthCare domain • Hands on experience on Web Services - SOAP and/or RESTful • Experience in any of the Database, writing queries/procedures like DB2/Oracle/SQL Server, etc. • Experience in Waterfall and Agile projects • Experience and desire to work in a Global delivery environment About Client: A Global IT consulting firm with several large customer engagements across US. It provides strategic business consulting, technology,engineering and outsourcing services to help clients leverage technology and create impactful and measurable business value for every IT investment. About Us: Avance Consulting Services is a global talent acquisition and executive search company. We work exclusively with some of the most reputed and admired clients across various sectors and geographies. This is a very urgent role. Apply NOW with your updated resume in word format Qualifications • Bachelor's degree or foreign equivalent required. Will also consider three years of relevant work experience in lieu of every year of education Additional Information All your information will be kept confidential according to EEO guidelines.

Serve as Senior Analyst for PeopleSoft Development supporting Financials/MM/AP/HRMS Systems projects & ongoing maintenance support including upgrades, bundles & additional functionality projects. Provide assistance with development tasks such as SQL coding, Queries, SQRs and App Engine development. Support PeopleSoft Team as needed during PeopleSoft Financials Upgrade to 9.2and PeopleTools 8.5.3. Work with PeopleSoft Team to provide production support for PeopleSoft Financials/MM/AP/HRMS System. This includes resolving system issues with both end users and technical staff. Off-hours support required on a rotational basis. Utilize the change control process; work with both end users and technical team to ensure changes are documented correctly. Role may also include support of the @Par Inventory system with hand held devices and data table maintenance as well as support of Kronos Time Keeper. Prior experience on these modules is not a requirement. SKILLS AND CERTIFICATIONS Technical knowledge should include experience with PeopleSoft Reporting (e.g., PS Query or SQR Query PeopleSoft vendor experience preferred (version 8.9 or higher). Position requires strong analytical and problem solving skills, with demonstrated initiative and fle Functional knowledge of HR or Financials/Supply Chain Applications such as Payroll, General Ledger, Additional Information All your information will be kept confidential according to EEO guidelines. Direct Staffing Inc

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company. Procom's areas of staffing expertise include: • Application Development • Project Management • Quality Assurance • Business/Systems Analysis • Datawarehouse & Business Intelligence • Infrastructure & Network Services • Risk Management & Compliance • Business Continuity & Disaster Recovery • Security & Privacy Specialties• Contract Staffing (Staff Augmentation) • Permanent Placement (Staff Augmentation) • ICAP (Contractor Payroll) • Flextrack (Vendor Management System) Job Description Oracle iStore Technical Analyst On behalf of our client, Procom Services is searching for a Oracle iStore Technical Analyst for a contract opportunity in Westport, CT. Oracle iStore Technical Analyst Job Details Excellent communication skills Sound understanding of Oracle iStore module including Order Management End-to-end implementation experience in lead role and independent handling of iStore functions in multi-operating unit environment Oracle iStore Technical Analyst Mandatory Skills 6-10 years experience R12 experience is must (12.1.3 preferred) Implementation experience in Oracle iStore Technical understanding is a plus Must have experience with related Oracle modules of OM, IVN Oracle iStore Technical Analyst Start Date ASAP Oracle iStore Technical Analyst Assignment Length 6+ months Additional Information All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. **What We're Looking For** As a Senior Analyst within the Information Security Governance, Risk, and Compliance (GRC) organization, you will play a key role in supporting Datavant's audit, compliance, and assurance activities. You'll apply your deep understanding of IT controls, risk management, and compliance frameworks to help maintain and improve Datavant's control environment. This is a hands-on role suited for a self-starter who enjoys solving problems, collaborating cross-functionally, and ensuring compliance excellence in a fast-paced environment. **What You Will Do** + Support Strategic Compliance Initiatives + Contribute to enterprise-level audits and assessments (FedRAMP, HITRUST, PCI-DSS, HIPAA, etc.) from kickoff through final deliverables and report delivery. + Perform technical control testing and validation for infrastructure, applications, and cloud services. + Coordinate walkthroughs, evidence collection, and remediation tracking with internal teams and external auditors. + Strengthen the Control Environment + Support the maintenance and enhancement of Datavant's Unified Control Framework (UCF) to align overlapping compliance frameworks. + Draft and update control narratives, test plans, and policy documentation in response to evolving regulatory and industry requirements. + Partner with control owners to validate control effectiveness and identify improvement opportunities. + Communicate and Collaborate + Act as a compliance subject matter expert, supporting internal stakeholders across engineering, product, legal, and operations. + Translate complex compliance requirements into clear, actionable technical and operational guidance. + Provide clear, concise documentation and summaries to support audit readiness and stakeholder understanding. + Enhance Processes and Automation + Identify opportunities to automate and streamline evidence collection and control testing. + Collaborate with GRC team members to improve existing compliance workflows and leverage tooling for greater efficiency. + Participate in process reviews to strengthen consistency and accuracy across compliance activities. + Drive Continuous Improvement + Draft control descriptions, SOC report narratives, and remediation plans. + Identify control gaps, assess risk, and lead remediation tracking through completion. + Stay current on emerging regulations, frameworks, and audit trends to ensure Datavant stays ahead of the curve. **What You Need to Succeed** + 4+ years of experience in IT audit, security compliance or risk management. + Hands-on, proven experience with security frameworks and regulations such as, HIPAA, PCI-DSS, HITRUST, NIST 800-53, and/or FedRAMP. + Experience conducting technical control assessments and writing audit-ready documentation. + Excellent communication skills-you can explain control requirements to engineers and translate technical speak for auditors. + Demonstrated ability to juggle competing priorities in a fast-moving environment. + Strong analytical, organizational, and project management capabilities. + Self-starter who is driven to build structure where needed. Tool & Technology Stack: We value familiarity with the following tools and platforms. While not all are required, exposure to these (or similar) technologies will help you succeed: + GRC Platforms: TrustCloud or Similar + Ticketing Systems: Jira, Asana + Collaboration Tools: Slack, Confluence + Cloud Platforms: AWS (preferred), GCP, Azure + Automation/Scripting: Familiarity with automation tools or scripting languages (e.g., Python, Bash) for control testing and workflow optimization is a plus Bonus points for: + One or more industry-recognized certifications: CISA, CISSP, CISM, CCSP, etc. + Experience in the healthcare industry or working with PHI and HIPAA compliance. + Familiarity with cloud-native security practices and cloud compliance tooling. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is: $136,000-$170,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .

Well-versed with the concepts of Hadoop framework Should have Java and Python scripting knowledge Should have worked on Map reduce programs Should be comfortable with Pig scripts and UDFs Should be well versed in Hive/HBase Knowledge of tools like Sqoop/Flume/Zoo Keeper/ Broad knowledge of upcoming technologies like Spark, Storm, kafka etc Should have worked on at least 2 projects in Big Data Basic knowledge of Unix and Shell scripting Ability to work in team environment and client interfacing skills. Analytical skills Experience and desire to work in a Global delivery environment The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements. Qualifications Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 2 years of experience with Information Technology. At least 2 years of experience in Software development life cycle with primary experience in DW/BI and related tools, understanding of HADOOP Framework, Hive , Pig and NoSQL. At least 2 years of experience in Project life cycle activities on DW/BI development and maintenance projects. Additional Information Job Status: Full Time Eligibility: EAD GC or GC or US Citizen Share the Profiles to ******************************** Contact: ************ Keep the subject line with Job Title and Location

Join the worldwide leader in playing cards and in “play” solutions. Play is what keeps us going, and it always has been our greatest motivation. That's why we live different, play different. As a Senior Technical Analyst, you will be a key contributor to the stability, performance, and evolution of the IT landscape. You will provide expert-level support across end-user environments, networking infrastructure, and system administration, ensuring seamless operations and continuous improvement across global sites. What you'll do as a Senior Technical Analyst: Act as the highest escalation point for complex end-user issues across hardware, software, and enterprise applications. Lead initiatives to improve service desk processes and user satisfaction. Provide mentorship and guidance to junior support staff. Good knowledge of networking concepts. Collaborate with network engineers to implement upgrades and ensure network security and performance. Document network configurations and maintain inventory of network assets. Manage and maintain Windows Server environments, Active Directory, and cloud-based services (e.g., Azure). Oversee patch management, backup strategies, and system health monitoring. Ensure compliance with IT security policies and data protection standards. Participate in IT projects, including system upgrades, migrations, and new technology rollouts. Translate business requirements into technical specifications and solutions. Maintain documentation and contribute to knowledge base development. Performs other similar or related duties as required. We're looking for a Senior Technical Analyst with: 10 + years of experience in IT support, networking, and system administration. Bachelor's degree in information technology or related field or equivalent experience Strong knowledge of Microsoft technologies, networking protocols, and ITIL practices. Excellent troubleshooting, communication, and documentation skills. Experience with enterprise tools, cloud environments and platforms Familiarity with hybrid cloud environments and virtualization platforms (e.g., VMware, Hyper-V). Experience with hardware: Scanners, Zebra printers, Time clocks, data collection Ability to work independently and collaboratively in a global team setting. Benefits a Senior Technical Analyst Can Expect from Cartamundi: Competitive pay Climate controlled facility 401(k) with company match Health, dental, and vision insurance starting day one HSA (Health Savings Account) and FSA (Flexible Savings Account) Life insurance Short-Term and Long-Term Disability Paid time off Tuition reimbursement Employee discounts on daycare, gym memberships, travel, and much more Knowledge & Skills required: Strong interpersonal skills with the ability to communicate effectively in English (both verbally and in writing). Strong presentation skills for both internal and external audiences. Self-motivated with a demonstrated drive for success. Physical requirements and working conditions: Our manufacturing Plant is comprised of enclosed office and manufacturing space. This position requires: Move throughout entire facility to attend to various issues, service customers and attend meetings Work effectively in teams with strong communication skills and ability to facilitate This Senior Technical Analyst position is located on-site in our East Longmeadow facility Apply today and discover the magic of making a difference at Cartamundi! Cartamundi does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS dhs.gov/e-verify . Candidates must be 18 years old to work for Cartamundi. No agencies please. No sponsorship available. About Cartamundi: At Cartamundi, we're all united by our common belief that world is better with play. Play is what keeps us going, and it always has been our greatest motivation. That's why we live different and play different. To us, it is not just an activity. It is a guiding mindset that reminds us to have fun, to be fair, to connect with people - across cultures and generations - and to embrace shared experiences. We are a worldwide leader in playing cards and in “play” solutions. Our owned brand portfolio includes a suite of heritage brands which go back as far as 1848, including global brands like Bicycle , HRO , Bee , Copag , Shuffle and many locally loved brands. These brands combine craftsmanship with innovation as the basis for their continued relevance and positive contribution to the local communities that love and use these brands. At Cartamundi, we have significant expertise in printing; our presses have been running since 1765. Today, our company has become the largest playing cards and board game manufacturer in the world and the trusted partner of leading toy companies. We make well-known brands such as Monopoly , Uno , Magic: The Gathering , Guess Who , Pokémon , Trivial Pursuit every day. As we look into the future and how entertainment evolves, we are bringing the digital world to the physical world and vice versa. We have a dedicated team of experts that is looking into future technologies, products, applications that can get our consumers and communities to truly live different and play different. We are still a family-owned company with headquarters in Belgium and have a global network of 16 manufacturing facilities, 6 design centers, 1 digital studio and 1 global R&D center. .

We are seeking an experienced Business Analyst with a strong background in state government services and programs, particularly within the New England region. The ideal candidate will bring deep knowledge of public sector operations, policy analysis, and service delivery models across areas such as professional license and management The Business Analyst will work directly with agency stakeholders, cross-functional teams, and technical staff to gather and document requirements, define business processes, and support the implementation of government systems and modernization efforts. Key Responsibilities: Engage with state government stakeholders to understand business needs, regulatory requirements, and policy objectives. Elicit, document, and validate business, functional, and non-functional requirements. Develop process models, use cases, and user stories to support system design and implementation. Analyze existing workflows and recommend improvements to increase efficiency and service delivery. Facilitate and participate in stakeholder meetings, workshops, and JAD sessions. Translate complex policy and programmatic requirements into actionable technical specifications. Collaborate with project managers, developers, QA testers, and vendors to ensure solution alignment with business goals. Support UAT, training, and deployment activities for government technology projects. Monitor project progress and assist in preparing status reports and risk assessments. Maintain a strong understanding of compliance and regulatory requirements relevant to state programs. Qualifications: Required: 5+ years of experience as a Business Analyst in public sector projects. 3+ years of direct experience working with state government agencies in one or more New England states. Strong knowledge of state-level programs and services (e.g., Medicaid, SNAP, Unemployment Insurance, Licensing, etc.). Demonstrated experience with requirements gathering, business process modeling, and documentation best practices. Familiarity with Agile, Scrum, or hybrid project methodologies. Excellent communication, facilitation, and interpersonal skills. Ability to travel depending upon project requirements, (up to 40%.) Preferred: Experience with government technology platforms (e.g., Salesforce, Microsoft Dynamics, Oracle, or custom-built state systems). Knowledge of federal and state regulatory frameworks (e.g., CMS, FNS, USDOL). Certifications such as CBAP, PMI-PBA, or similar. Bachelor's degree in Public Administration, Information Systems, Business, or related field (Master's degree a plus).