Systems analyst jobs in Portland, ME

Job Description Essential Functions Participates in workstream planning process including inception, technical design, development, testing and delivery of BI solutions. May participate in project management estimation process. Works with internal and external customers and IT partners to develop and analyze business intelligence needs. Provides input to business requirements for the design of solutions. Interprets business requirements and determines optimum BI solutions to meet needs. Identifies and provides input to new technology opportunities that will have an impact on the enterprise wide BI systems. May perform analysis for a wide range of requests using data in different formats and from various platforms. Researches business problems and creates models that help analyze these business problems. Provides input to the development of information quality metrics. Trains users to transform data into action-oriented information and to use that information correctly. Job Requirements Bachelor's Degree in Computer Science, Information Systems, Mathematics, Business Management or specialized training/certification or equivalent work experience. A minimum of 3-6 years of report and analysis design and development experience Experience querying data directly from a data warehouse Proven ability to improve processes, be proactive, and take initiative Passionate about data, data visualization, and data science Strong analytical, quantitative, problem solving, and organizational skills; attention to detail; and ability to coordinate multiple tasks, set priorities, and meet deadlines Strong written and verbal communication skills Ability to work closely with key team members and subject experts Intermediate to advanced Excel skills including data manipulation Comprehensive knowledge of all Microsoft Office applications, including Word, Access, Power Point, OneDrive, and SharePoint. Preferred Qualifications Experience with CPT and ICD 10 coding systems Experience with medical electronic records systems Tableau report design including dashboards, maps, reports, and front-end visualizations SQL programming experience Experience with full life cycle of development in a BI or analytics environment

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. The Solutions Delivery Analyst IV role is designed to serve as a lead technical subject matter expert for assigned systems, services, or applications they deliver & support for specific functional areas. This role will lead Solution Delivery execution of mid to large-sized IT initiatives in partnership with the business driving value for Ahold Delhaize USA & our Brands. In addition to delivering new and innovative solutions for the business, this role will provide complete third level production support, engage with engineers on as needed basis, follow up to ensure all business services are operationally stable, monitor supplier performance and execution. In addition, in this role the Solution Delivery Analyst IV is responsible for making long-term recommendations for operational improvements and overseeing implementation of those recommendations to improve overall system stability for identified functional areas. This role is responsible for providing high quality technical support including knowledge updates, configuration and routine application updates, application patch management and overall continuous improvement expectations. Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC; Scarborough, ME; Carlise, PA; Quincy, MA, and Mauldin, SC. Applicants must be currently authorized to work in the United States on a full-time basis. Duties & Responsibilities: * Lead Technical SME for systems, services and applications ranging from simple to most complex for an identified functional area. * Coaches and mentors other members of the functional area to increase overall technical knowledge within the organization * Responsible for leading primarily mid-to-scale projects including driving the below listed activities: * Assist the PMO in resource management allocation and budget management associated with assigned project delivery * Translating business needs identified by either the business and/or production owners into either agile stories or waterfall business requirements. * Partners with Solution Engineers in building out technical specifications that will deliver on identified business requirements and outcomes * Works with the business and Quality Assurance in building out test cases/matrices that will ensure proper testing of solutions prior to production deployment * Execute assigned tasks during System Integration Testing, record passed test cases, provide detailed documentation on failed tests and re-execute tests as needed. * Work with Solution Engineers on failed test cases and any changes to technical specifications needed to meet solution outcomes * In partnership with Service Delivery complete RUN Book Documentation and prepare for production support turnover * Participate in Solution Implementation & Post Production Hyper Care Support * Responsible for and drives all third level technical support for application and systems services for a specifical functional area * Technical Support SME for the identified service or application and serves as the technical resolver and knowledge provider. Coaches and mentors lower-level Solution Delivery Analysts on a frequent basis. * Accountable and responsible for performance to deliver on technical support needs and service level expectations. Manages support relationship for mid to large-size software relationships. * Responsible for engagement with Engineers and Product Teams to ensure solution delivery and operational support needs are met and responsible for all technical engagement with senior SMEs and team * Leads root cause analysis on complex issues and recommends and implements opportunities for continuous performance improvement of systems including through s * Partners with Engineers, Product Teams, and business groups to deliver standard to complex configuration changes and routine Operational changes for the services/applications within established standards * Leads efforts to determine integration needs, design improvements, and design patterns with Engineers, Developers, Suppliers, and Product teams * Responsible for identifying and driving end to end proactive improvement through monitoring tools integration, continuous improvement activities and reporting on service availability * Ensure operational stability of a 24/7/365 grocery retail environment by providing technical support, system monitoring, and issue resolution which may be required during off-hours, weekends, and holidays as needed. Qualifications: * Bachelor's degree in Computer Science, CIS or related (or equivalent related work experience) * 5 or more years of experience in relevant job or field of technology. Experience in an advanced role or technical capacity. Experience, directly or indirectly, guiding, mentoring or training members in relevant technologies, capabilities or skills * Experience directly responsible for guiding, training or onboarding team members in relevant technologies, capabilities or skills * Masters the use professional concepts and functional expertise * Takes on mid-to-large projects from start to finish and works independently on these efforts with minimal direction required, * Works on complex problems where analysis of situations or data requires a review of a variety of factors * Possess an innate desire to produce quality work * Has the desire and ability to trace issues to their source-even when those issues lie outside the boundaries of the code, * Exercises judgment within defined procedures and practices to determine appropriate action Preferred Qualifications: * Master's degree in relevant field of study * Additional training or certifications in relevant fields of study * Experience in Agile teams and Product/Platform based operating model. * Experience in leading teams or advancing technical capability in teams. * Experience in retail or grocery preferred ME/NC/PA/SC Salary Range: $92,640 - $138,960 IL/MA/MD/NY Salary Range: $106,480- $159,720 Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws. #LI-Hybrid #LI-NG1 At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies. Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work. We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company. Procom's areas of staffing expertise include: • Application Development • Project Management • Quality Assurance • Business/Systems Analysis • Datawarehouse & Business Intelligence • Infrastructure & Network Services • Risk Management & Compliance • Business Continuity & Disaster Recovery • Security & Privacy Specialties• Contract Staffing (Staff Augmentation) • Permanent Placement (Staff Augmentation) • ICAP (Contractor Payroll) • Flextrack (Vendor Management System) Job DescriptionJob #196471 | US - IT - Bus Systems Analyst II | Toronto Dominion Bank Location: 75 John Roberts Rd, Bldg A - South Portland - Maine (UME60) Business Systems Analyst Start DateASAP Business Systems Analyst Assignment Length6 months+ possible extensions up to two years - right to hire Business Systems Analyst Our client is looking for a Business Systems Analyst to join a team that does the modeling and testing within a Risk Modeling group. This team is aiming to build and streamline processes and reduce manual intervention. Business Systems Analyst Job Details Data Management for Model Refinement and Development -Manage the data and information for the model development and refinement and ensure the data extracting activities for the modeling purpose adhere to the Enterprise Risk Data Governance (ERDG) framework. -Design the process and tool to track and analyze the feedback information from override reports, user/lender feedback, validation and audit; prepare the aggregated report based on the feedback information to support the model calibration and tuning activities. -Coordinate data submission to data vendors on a regularly scheduled basis. Ensure that data integrity is maintained throughout the submission. -Ensure that corporate compliance requirements related to the client information are maintained on an ongoing basis. -Model reviews: provide a sample set as needed and summary reports for model review or model development purposes. Default Data Management -Manage the collection and review of non-retail portfolio default data, which involves the BRR data for migration matrices, as well as the calculation of realized losses and realized exposure at default to support the Bank's estimation of Probability of Default (PD), Usage Given Default (UGD), and Loss Given Default (LGD). -Obtain appropriate signoff and ensure data is delivered for upload into the system. -Participate in the special Basel projects related to historical data capture for acquired non-retail portfolios. -Ensure adherence to the Enterprise Risk Data Governance (ERDG) framework and participate in the annual ERDG self assessment. Data Management for Model Validations: -Obtain data from the appropriate override data pull tool -Compare data against the applicable override report, removing inappropriate data -Request through different lines of business any additional data needed for validation efforts (private/public information, country of risk, etc., as outlined by MVM). Review this data once provided to ensure reasonable data integrity. -Review applicable Quality Assurance Testing (QAT) reports, previous validation reports, audit reports, user / lender feedback, etc., to ensure that any previous model-related findings are understood and assessed appropriately -Assess the sampling and data augmentation approaches used by MVM (as applicable) for the validation exercise -Improve the process and design the tool as necessary to make sure the data collection for the model validation is replicable and reusable for the model development. Qualifications Business Systems Analyst Mandatory Skills -Business Analysis -Excellent communication skills -Documentation -Knowledge of Microsoft Word, Excel, PowerPoint -SharePoint -MS-Access -Knowledge of database Reporting tools -SQL NICE TO HAVE -Programming skills in SAS, SQL Server, MS-SQL Server and VBA are desirable -Business objects -Tableau -Crystal reports -Knowledge of commercial and/or corporate lending -Ability to read and interpret balance sheets and other financial statement data -BASEL Additional InformationAll your information will be kept confidential according to EEO guidelines.

Responsible for clerical and administrative functions required to execute the maintenance program. The CMMS/Calibration Coordinator supports maintenance and facilities teams by performing CMMS data entry tasks, processing maintenance work orders, processing CMMS data change request forms, processing maintenance procedures, and answering queries by searching, reporting, and retrieving files. In addition, cGMP review of all calibration documentation, data entry, filing, monitoring control procedures, monitoring training and data base maintenance. What you will get An agile career and dynamic working culture. An inclusive and ethical workplace. Competitive compensation programs that reward high performance. Comprehensive medical, dental, and vision insurance. Our full list of global benefits can be found here: *************************************** What you will do Processes maintenance and non-maintenance work orders which includes creation, printing, distributing, closure, filing and archiving. Reviews finished work order records to ensure documentation is complete and adheres to established procedures. Manages filing and file tracking systems (hard copy and electronic formats). Performs basic tasks within SAP PM such as data entry, error correction, creation/completion of records, and reporting. Assist site personnel in completion of forms and respond to general procedural questions/inquiries. Supports the development and delivery of user training courses for site personnel. Facilitates maintenance procedural updates in the Document Management System as needed. Support vendor calibrations by shipping and receiving instrumentation that is calibrated off site. What we are looking for High School Diploma or Equivalent. Excellent written and communication skills. Good customer service skills. Strong computer aptitude, experienced with Microsoft Office Suite (Excel, Word, PowerPoint, SharePoint). Strong attention to detail and willingness to rigidly enforce compliance to procedures and requirements. Working knowledge in CMMS management. Experience with SAP PM preferred. Experience in a maintenance environment a plus. About Lonza At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone's ideas, big or small, have the potential to improve millions of lives, and that's the kind of work we want you to be part of. Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we offer equal employment opportunities to all qualified applicants regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law. If you're ready to help turn our customers' breakthrough ideas into viable therapies, we look forward to welcoming you on board. Ready to shape the future of life sciences? Apply now.

Description & Requirements The Maximus Lead Analyst (ISSO) will work directly with the Maximus ISO Federal Director to identify and manage implementation of security policies, standards, and procedures that support customers with federal requirements to include FISMA, applicable FAR Clauses, Executive Orders, and OMB's specific to systems assigned. The primary role of the ISSO will be the oversight of implementation of FedRAMP Moderate controls for Maximus FedRAMP systems and the management, and administration of a System Security Plan (SSP) to include all required artifacts needed for ATO continuous monitoring in accordance with agency specific and contractual requirements. This role will support the primary ISSO for Maximus Cloud. *Position is contingent upon contract award* This is a fully remote role. Must have the ability to pass a federal background check. Equipment will be provided but must meet the remote position requirement provided below: Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Responsible for ensuring information security for an assigned area of Business/Project focusing on key areas of risk, as outlined in the Information Security policy, under the direction of the Information Security management team. - Conduct Information Security risk assessments and compliance evaluations for infrastructure and application assets within required timeframes and to industry standards and regulatory specifications. - Ensure controls are properly and fully implemented to address identified Information Security risks for assigned area of responsibility. - Define, create and maintain the documentation for certification and accreditation of each information system in accordance with regulatory requirements. - Lead and support audits and client reviews of security posture; coordinate the collection, review and submission of Information Security deliverables and track the remediation of audit findings and exceptions. - Manage expectations with multiple stakeholders on projects and programs in conjunction with the Information Security team. - Promotion of Information Security awareness through various communication channels within the organization. - Collaborate with the Information Security team members on process improvements, secure design and recertification of MAXIMUS assets. - Create and manage System Security Plan and creation and or validation of all associated artifacts required to maintain FedRAMP ATO and NIST 800-53 compliance to include but not limited to a System Level Continuous Monitoring (SLCM) Strategy, HW/SW lists, Information Flow Diagrams, System Categorization Forms, System Topologies, Configuration Management Plan, Configuration Control Board (CCB) Charter, System and Services Acquisition Plan, System and Information Integrity Plan, System and Communication Protection Plan, Security Assessment and Authorization Plan, Risk Assessment Plan, Program Management Plan, Security Planning, Physical and Environmental Protection Plan, Personnel Security Plan, Media Protection Plan, Identification and Authentication Plan, Contingency Plan, Audit and Accountability Plan, Security Awareness and Training Plan, Incident Response Plan, Access Control Plan, SCRM Plan, Risk Assessment Review (RAR) and Plan of Action and Milestone (POA&M). (50%) - Liaison with Maximus Federal business units, Maximus Corporate business units, system owner, and external stakeholders to ensure all legal and contractual requirements pertaining to cybersecurity, physical security, and Information Assurance are being met. (20%) -Communicate federal requirements to Maximus Information Security Office (ISO) and advise implementation of applicable security controls and hardening standards to governance and technical teams. (10%) - Assist the BISO and ISO Team in the identification and assignment of control owners throughout the organization and continually review controls on organizationally defined periodicities. (10%) - Actively collaborate with Maximus Threat and Vulnerability Management (TVM) Team to ensure applicable technologies are compliant with defined vulnerability remediation timelines and hardening standards via enterprise vulnerability management tools. (10%) Minimum Requirements - Please refer to the additional information section of the job requisition for this opening to determine clearance eligibility required. - Bachelor's degree and 7+ years of relevant professional experience required, or equivalent combination of education and experience. - Bachelor's Degree in Computer Science or related field or the equivalent combination of education, training, or work experience. - 7+ of security or technology related experience. - GSA RMF and A&A Experience desired - Strong understanding of federal requirements to include but not limited to applicable Executive Orders, FedRAMP, FISMA, FIPS, NIST 800-53, NIST 800-60, and NIST 800-65. - Experience developing SSP's and applicable artifacts required for A&A activities. - Experience with STIG compliance. - Experience with vulnerability management and assessment via Qualys, Tenable, Acunetix, and AWS Inspector. - Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. - Exercises judgement in selecting methods, techniques, and evaluation criteria for obtaining results. - Networks with key contacts outside own area of expertise. - Develops solutions to a variety of complex problems. - Work requires considerable judgment and initiative. - Ability to communicate technical information in understandable business terms. - Excellent interpersonal skills, presentation skills, and verbal / written communication skills. - Strong customer service abilities required. - Ability to work collaboratively with a broad range of staff. - Skilled in Microsoft Office software including Word, Excel, and PowerPoint. - Ability to perform comfortably in a fast-paced, deadline-oriented work environment. - Ability to execute many complex tasks simultaneously, and work as a team member as well as independently. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 90,000.00 Maximum Salary $ 130,000.00

Altorel born in 2008 with a vision of providing flexible delivery models at an optimized costs to technology clients, had continuously thrived to achieve the same with innovative techniques, relationship building and integrated approach. Altorel has been dedicated to provide its clients quality professionals with technical and behavioral skill matching to distinct hiring requirements and workplace environment. We collaborate with customers to consistently and cost-effectively plan, execute and deliver high-quality services and results. Our consultants are professionals hand picked to build long-lasting & trusting relationships that bring synergy, integrity & professional value to both employees and employers. uration : 4-6 months JOB DESCRIPTION & ROLE: We are looking for a technical BSA with experience with shell scripting and XML. Experience reading shell scripts and documenting the business logic. Ability to read / reverse engineer and extract requirements from shell scripts (bash and ksh) Read and interpret XML Agile team experience Should have Familiarity and/or experience with GoAnywhere Director (v. 461 and above) Qualifications Bachelor's Additional Information Outstation candidates must be willing to move at their own expense.

Our company is a global manufacturer of advanced materials for the Paper Industry as well as a supplier to the Aerospace, Construction and Consumer sectors. With our 110 year history of leadership in innovation and manufacturing, we have grown to be the world's largest manufacturer of consumable Paper Machine Clothing used in the manufacturing of paper. Job Description This entry-level position will give an eager, generalist candidate the opportunity to be responsible for all aspects of application lifecycle, including design, development, and maintenance of custom applications, both internal (company-facing) and external (customer-facing). These applications will range from ASP.NET web development, with a focus on SharePoint integration via custom web parts, to HTML5 and JavaScript targeting mobile platforms, to rich .NET Windows applications. Candidate will receive additional training as needed and benefit from mentorship opportunities with more experienced employees RESPONSIBILITIES • Gather requirements from analysts or end-users for new application requirements from the business • Design and architect n-tier applications based on these business requirements • Security design and implementation utilizing Active Directory • Database design and architecture utilizing Microsoft SQL server • Data- and application-layer design and implementation utilizing Linq, entity framework and WCF • Front-end design and implementation utilizing HTML/CSS/JavaScript, ASP.NET, WPF, and others • Design and develop web services as part of an existing enterprise web service infrastructure to interface with various business systems, such as the central ERP • Design and develop custom InfoPath forms with integrated SharePoint workflow • Implement unit and system level tests for ongoing and regression testing • Maintain existing applications, addressing new requirements or bugs as they are reported • Investigate and resolve escalated application issues Qualifications MUST-HAVES Bachelor's degree or equivalent work experience (2+ years web development) At least 3 years of experience working with C# .NET Experience with HTML5, CSS, and JavaScript Strong competency in Microsoft Visual Studio, Web Application design Excellent written, oral, and interpersonal communication skills. NICE-TO-HAVES Microsoft Certified Technology Specialist .Net Framework 4.0: Web App jQuery, jQuery UI, and jQuery Mobile Microsoft Certified Technology Specialist Windows Server 2008/2012 Microsoft Visual Studio 2012/2013 Additional Information All your information will be kept confidential according to EEO guidelines. Relocation assistance available

Pyramid is a leading Information Technology Consulting services company headquartered in metropolitan Atlanta, GA with prime emphasis on the following service offerings: • Staff Augmentation • Lifecycle IT solutions o Application Development & Support o Outsourced Testing • Mobile Development and Test Automation The company was incorporated in the State of Georgia in 1996 and has grown to over 2500 Information Technology consultants serving clients across the United States and around the globe. In addition to Atlanta, Pyramid has offices worldwide including Charlotte, NC; Chicago, IL; Dallas, TX; Richmond, VA; San Francisco, CA and Somerset, NJ in the United States, London in the United Kingdom, Singapore, and three offices in India (New Delhi, Hyderabad and Chandigargh). Pyramid has been ranked by Staffing Industry Analysts as one of the largest diversity staffing firms specializing in IT and among the fastest growing U.S. staffing firm overall. In addition, Pyramid is a previous winner of the National Minority Supplier Development Council's Supplier of the Year and has won numerous Supplier of the Year awards from the Georgia Minority Supplier Development Council. see less Specialties IT Staff Augmentation, Application Management Services, Enterprise Project Solutions, Mobile Development, Mobile Test Automation, Product and Engineering Services, Enterprise Mobility, Test Automation, QA - Manual and Automated Testing, QA Strategy Website ************************ Industry Information Technology and Services Type Privately Held Company Size 1001-5000 employees Founded 1996 Job Description Title : BPMS Lead/Analyst Location : Lewiston, Maine Mode of Hire : Contract / CTH Duration : Long Term Required Skill set: · 10 years of IT experience with business and system analysis · Experience with one or more BPMS platforms among - IBM BPM / Appian / Pega / Savvion / Cordys · At least 3 years' experience in conceptualizing and designing Workflow/BPMS solutions · Experience with BPM methodologies and entire BPM project life cycle · Has led Design & Architecture of real-world BPM projects · Good understanding of BPM concepts · Proven process mapping and process design skills · Interact with Business to understand business requirement, develop prototypes to showcase conceptual solution · Experience in preparing business & functional requirement specifications · Good communication skills, with ability to interact with clients and present solutions · Lead meetings / workshops with the client, driving the analysis, BPM architecture , design and implementation roadmap for BPM projects · Bachelor's degree or equivalent Additional Information All your information will be kept confidential according to EEO guidelines.

About Us Baker Newman Noyes (BNN) is a top 100 tax, assurance, and advisory firm in the U.S. and holds a Best of Accounting recognition for superior client service. BNN was founded to create opportunity for our employees, clients, and communities. We provide expert accounting and advisory services across several industries. With offices in Maine, Massachusetts, and New Hampshire, BNN has a reputation for teamwork, collaboration, and client excellence throughout New England and beyond. BNN s culture champions career advancement, mentorship, community involvement, and exceptionally responsive client service. About the Position If you're looking for a rewarding opportunity in a professional atmosphere with incredible talent and exciting potential, then Baker Newman Noyes is the place for you. We are seeking a dynamic and client-focused Technical Solutions Analyst to serve as a strategic liaison for internal teams and technology platforms. This role blends high-touch customer support with deep technical insight and business operational excellence, ensuring seamless service delivery and strong partnerships. Competencies and Position Requirements Concierge-Level Support: Delivers proactive, personalized support to clients, anticipating needs and resolving issues with speed and empathy. Responds to and resolves complex client issues through incident recognition, research, resolution, escalation, and follow up. Business Partnership Development: Collaborates with internal stakeholders and the Business Transformation team to identify opportunities for process improvement and technology alignment. Technical Liaison: Acts as a bridge between technical teams and business users, translating requirements, facilitating communication, and ensuring successful implementation of solutions. Relationship Management: Builds and maintains strong relationships with clients and cross-functional teams, fostering trust and long-term engagement. Accounting Software Expertise: Supports and troubleshoots accounting platforms (e.g., CaseWare, CCH, Thompson Reuters, M365, StarPM), ensuring optimal performance and user satisfaction. Process Optimization: Identifies inefficiencies and recommends enhancements to workflows, systems, and customer experience strategies. Leverages Automation, AI and Robotic Process Automation (RPA) to streamline workflows. Documentation & Training: Creates and maintains user guides, FAQs, and training materials to empower users and reduce support overhead. Provides ongoing training in emerging technologies and service excellence. Problem Management: Establishes approach to reducing the likelihood and impact of incidents through trend analysis, major incident reviews, and proactive engagement with end users. Continuous Learning & Adaptation: Stays current with advancement in technology to maintain competitiveness. Adapts solutions to meet evolving business and technical requirements. Education and Experience Minimum of 5 years experience required Experience in support, technical liaison, or business operations roles Proficient in accounting software and understanding financial workflows Effective communication and interpersonal skills Ability to manage multiple priorities and work collaboratively across departments Experience with ITSM, ticketing platforms, and remote support tools Analytical mindset with a passion for solving problems and improving processes Project coordination or business analysis background preferred Exposure to ITIL, cloud-based platforms and integrations, M365, and Azure preferred Work Environment Some travel to our other regional offices required Hybrid work option Supportive and collaborative culture BNN strongly believes in maintaining a healthy balance between work and personal life. We support this through a variety of benefits, including: 20 days paid time off, 5 sick days, 11 paid holidays 6-week paid parental leave Health, Dental, Pet, Vision, Disability and Life Insurances 401(k) Plan with company match Profit Sharing Plan Business-casual office environment Baker Newman Noyes is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity and expression, national origin, age, disability, genetic information, veteran status, marital status, or any other protected characteristic under applicable law.

The Identity and Access Administrator administers the digital identities and systems access for the Bath Iron Works (BIW) IT Security and Compliance organization. Primary responsibilities include provisioning and de-provisioning information systems accounts and modifying and reviewing systems access. The position also includes performing audit activities to ensure compliance with company and government regulations. Operating under the BIW Business Operating System (BOS), the Identity Access Administrator ensures compliance with safety, quality, and performance standards while coordinating with other key stakeholders to meet overall milestones. The position is on-site, located at the shipyard in Bath, Maine. Key Responsibilities Safety Leadership: This position is on site in a manufacturing facility. Successful candidate must adhere to all company safety requirements. Project Execution: Provision and de-provision information systems accounts. Review user access rights and maintain access policies to ensure compliance with company and government regulations. Collect evidence and develop documentation in support of IT security and compliance audits. Assist with design and delivery of cyber metrics to ensure continuous compliance. Other duties as assigned. Training and Development: Participate in training classes to strengthen Identity and Access Administration technical skills. Develop training materials in support of identity and systems access process improvements and enhancements. Team Collaboration and Communication: Collaborate with IT peers to implement digital identity and account enhancements and modifications. Communicate identity and systems access improvements to the business. Continuous Improvement: Identify enhancements and process improvements to gain efficiency and cost savings in the area of identity and systems access. Required/Preferred Education/Training Batchelor's degree in Information Technology or equivalent combination of experience and education. Required/Preferred Experience 3-5 years of experience working in Information Technology is required. Demonstrated experience with Identity and Access Management solutions. Strong verbal and written communications skills. Strong problem-solving skills.

BerryDunn is seeking an experienced Systems Engineer to manage and optimize our hybrid IT infrastructure, including on-premises and Azure environments. This role combines traditional systems engineering responsibilities with strategic collaboration to support a centralized IT model for BerryDunn's consulting team. You will play a critical role in aligning technology solutions with firm-wide initiatives, ensuring consistency, security, and scalability across internal and consulting related projects. This includes working closely with consultants to understand business needs, integrating IT standards into solutions, and driving efficiencies through automation and standardized processes. This position will sit out of our Portland, Maine office and report to the Manager of Enterprise Systems. Travel Expectations: Minimal if any travel is expected, up to 5% You Will Automation & Efficiency Develop and maintain automation solutions using PowerShell to enhance system efficiency and reduce manual tasks. Identify opportunities for process automation and implement solutions to improve productivity. Write, test, optimize, and troubleshoot PowerShell scripts, modules, and Bicep templates for infrastructure provisioning, configuration, and maintenance. Ensure all production code is maintained in source control. Infrastructure Management Oversee and enhance both on-premises hyperconverged infrastructure and Azure cloud resources to maintain strong security, high availability, and scalability. Design, implement, and configure Azure services, including virtual machines, resource groups, RBAC, networking, and storage. Database Administration Administer and maintain SQL databases, including performance tuning, backups, indexing, upgrades, and security management. Collaboration & Governance Work closely with Systems Administrators, Engineers, and other IT team members to deliver secure, functional solutions. Partner with BerryDunn's consulting team to align technology solutions with business objectives and integrate IT standards into solutions. Contribute to technical standards that ensure secure and consistent experiences across firm technology and workflows. Documentation & Reporting Create and maintain detailed documentation for system configurations, procedures, and automation scripts. Generate regular reports on system performance, automation progress, and incident resolutions. You Have Bachelor's degree in Computer Science, IT, or related field (or equivalent experience). Proven experience in Azure administration, automation, and PowerShell scripting (including module development). Experience with infrastructure-as-code tools (Bicep, ARM Templates, DSC). Proficiency in Microsoft Azure services (VMs, AD, storage, Automation Accounts, Functions). Strong knowledge of Microsoft 365 technologies (Exchange Online, Intune, SharePoint Online, Teams). Experience with source control (Git, Azure DevOps, GitHub). Familiarity with SQL database administration. Excellent problem-solving and troubleshooting skills. Strong communication and collaboration abilities. Self-motivated and able to work independently and as part of a team. Relevant Azure certifications are a plus. Experience with Microsoft Copilot and GitHub Copilot is a plus. Amazon Web Services (AWS) experience is a plus. Compensation Details The base salary range targeted for this role is $95,000 - $120,000. This position may also be eligible for a discretionary annual bonus based on factors such as company and personal performance. This salary range represents BerryDunn's good faith and reasonable estimate of the range of possible compensation at the time of posting. If an applicant possesses experience, education, or other qualifications more than the minimum requirements for this posting, that applicant is encouraged to apply, and a final salary range may then be based on those additional qualifications; compensation decisions are dependent on the facts and circumstances of each case. The salary of the finalist selected for this role will be based on a variety of factors, including but not limited to years of experience, depth of experience, seniority, merit, education, training, amount of travel, and other relevant business considerations. BerryDunn Benefits & Culture Our people are what make BerryDunn special, and in return we strive to support our employees and help them thrive. Eligible employees have access to benefits that go beyond what's expected to support their physical, mental, career, social, and financial well-being. Visit our website for a complete list of benefits and a look into our culture: Experience BerryDunn. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process or perform essential job functions. Please contact ********************* to request an accommodation. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. About BerryDunn BerryDunn is the brand name under which Berry, Dunn, McNeil & Parker, LLC and BDMP Assurance, LLP, independently owned entities, provide services. Since 1974, BerryDunn has helped businesses, nonprofits, and government agencies throughout the US and its territories solve their greatest challenges. The firm's tax, advisory, and consulting services are provided by Berry, Dunn, McNeil & Parker, LLC, and its attest services are provided by BDMP Assurance, LLP, a licensed CPA firm. BerryDunn is a client-centered, people-first professional services firm with a mission to empower the meaningful growth of our people, clients, and communities. Led by CEO Sarah Belliveau, the firm has been recognized for its efforts in creating a diverse and inclusive workplace culture, and for its focus on learning, development, and well-being. Learn more at berrydunn.com. #BD_OPS Don't See A Match For You At This Time? We invite you to join our Talent Connection and let's stay in touch

IDEXX IT is looking for a Senior SAP SD (Sales & Distribution module) Functional Analyst who strives to excel in delivering solutions that help enable the organization's strategic objectives and the continuous project rollouts related to billing ecosystem. Playing an integral role in the Digital Billing Transformation, you will be responsible for developing, implementing, and supporting continuous business requirements on the global SAP system to fit the IDEXX evolving business. The technology landscape is continually evolving, and the Digital Billing Transformation - Zero Defect Invoicing team is leading a holistic approach to systems integration through agile responses to business needs. We develop customer-centric solutions that deliver value for practices, pets, and their families, working across the company to leverage the best minds possible for technical innovation. Why this role matters This position is part of a newly expanded Digital Billing Transformation - Zero Defect Invoicing team, fully dedicated to achieving zero defect billing-a strategic priority for the organization. By integrating technical expertise with business acumen, the SAP Functional Analyst will play a pivotal role in shaping the future of our operational excellence. Come join a passionate, collaborative, and innovative team that prides itself in delivering quality and timely results that wow their business partners! Location: You must be a reasonable driving distance from our World Campus in Westbrook, Maine. Hybrid: Minimum of 8 on-site days per month In this role… You would be responsible for functional support of the Digital Billing Transformation, primarily through the SAP Sales & Distribution (SD) module. You will perform functional configuration, integration, testing, support & maintenance tasks for SAP SD. As a team member dedicated to the Digital Billing Transformation, you will work on focused projects that will modernize the billing ecosystem to meet our customers' needs. You will translate requirements into technical possibilities but also be able to communicate challenges back to a business audience You work in a cross-functional delivery team and work independently on projects & deliver solutions. What you will need to succeed… 7-10+ years of configuration and integration experience with SAP Sales & Distribution Module (SAP SD) Hands on experience with Interfaces using Idocs and Xml. Hands on experience in forms (SAP Scripts, Smartforms & Adobe forms). Working experience in S/4 Hana, We would love to talk to a driven individual who has a passion for technology, with advanced configuration skills and the ability to read and understand ABAP (Advanced Business Application Programming) and EDI/IDOC To ensure success, your deep knowledge of SAP SD module and experience in full implementation, troubleshooting, and debugging are essential for this role. Your Blueprinting experiences will be desired to help us continue expanding the technology landscape. Bachelor's Degree in Computer Science required or equivalent technical training and work experience. What you can expect from us: • Base annual salary target: $120000- $140000 (yes, we do have flexibility if needed) • Opportunity for annual cash bonus • Health / Dental / Vision Benefits Day-One • 5% matching 401k • Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more! Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. Let's pursue what matters together. #LI-EV1

The Systems Engineer is responsible for maintaining cloud and on-premises applications, servers, storage, and network equipment. The position reports to the Director of IT and will be expected to plan, install, configure, and manage all aspects of IT infrastructure to ensure reliable, secure, and cost-effective delivery of services. Essential Duties and Responsibilities include the following. Other duties may be assigned: Respond to service tickets in a timely and professional manner. Build, configure, and support computers, servers, mobile devices, printers, and related peripherals. Install, support, and upgrade software applications deployed to computers, servers, and mobile devices. Help identify and resolve all hardware and software technical problems that impact production services. Keep affected users informed as to the status of the problem until resolution. May require after-hours or weekend work. Create documentation and knowledgebase articles for team members to aid in cross-training and consistency in work efforts. Keep documentation up to date. Participate in group discussions related to resolving common issues and escalate/collaborate with IT staff in other areas as necessary. Provide end-user training on proper techniques and procedures to effectively complete their work as it relates to information technology. Work with external vendors to resolve hardware and software issues. Qualifications: Experience with: Cloud computing environments such as AWS, Azure, GCP, or Oracle. Hypervisors like VMware vSphere, Microsoft Hyper-V, or Proxmox. Switching and routing vendors like Cisco, HPE/Aruba, or Juniper. MDM solutions such as Intune, Jamf, or Iru (Kandji). Configuration of Identity and Access Management platforms like Entra or Okta. Knowledge of monitoring solutions like PRTG, Nagios XI, or Prometheus. Experience in an agile environment and working with tools like Jira, Basecamp, or Trello. Education and/or Experience: B.S. in Computer Information Systems, or related field. 8-10 years' experience in IT systems administration or systems engineering roles. Certifications in Cisco, VMware, AWS, Azure, Jamf or others a plus. Strong hardware and software troubleshooting skills.

System Engineer III Location: On-site, Portsmouth, NH. Relocation assistance is available for eligible candidates and their families, if needed. The Systems Engineer will support ongoing Lonza operations through technical assistance as it relates to computerized systems infrastructure for process automation and QC laboratory systems. This person provides a technical resource to operations customers to ensure that systems are designed and operating to meet production needs. What you will get: An agile career and dynamic working culture. An inclusive and ethical workplace. Competitive salary and performance-based bonuses 401(k) matching plan. Competitive compensation programs that reward high performance. Comprehensive medical, dental, and vision insurance. Access to our full list of global benefits: ************************************** What you will do: Provide infrastructure support (servers, networks, workstations, storage, and client devices) for Automation, Business Analytics, Quality Control, and any other information systems used to support Operations. Maintain system integrity and identify performance and security improvements. Investigate and troubleshoot technical problems of increasing complexity. Authoring of commissioning protocols (installation, operation, etc.). Execute test scripts (design , execution, simulation, etc.) with support and guidance from supervisor. Own change requests and participate in all aspects of the change control system. Participate in RCAs as Operations Information Systems (OIS) representative. Review/revise OIS and Manufacturing related , SOP's, Functional Specifications, and work instructions, as a result of CAPA, equipment/process changes, error prevention activities, etc. What we are looking for: Bachelor's of Science or Equivalent Experience (Computer Science, IT or Engineering Discipline Preferred). 5-10+ years of experience with application of IT principles in high availability production and laboratory systems. Biotech/pharma experience preferred. Experienced with using and troubleshooting Syncade. Experienced in developing documentation for networks and information systems, including interface design, data conversion, and infrastructure fundamentals. Proficient with Unix, Windows, and Linux operating systems, as well as Cisco network switching and monitoring utilities. Skilled in SQL Server (2005/2022) and OSIsoft PI Systems, with additional knowledge of VBScript, .NET, and SQL programming. Experienced with deployment and recovery applications, including Symantec Ghost, Acronis, Backup Exec, and Veeam. About Lonza At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone's ideas, big or small, have the potential to improve millions of lives, and that's the kind of work we want you to be part of. Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we offer equal employment opportunities to all qualified applicants regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law. If you're ready to help turn our customers' breakthrough ideas into viable therapies, we look forward to welcoming you on board. Ready to shape the future of life sciences? Apply now.

Cloud Systems EngineerJob Description FirstLight is a premier Telecom and Cloud Provider delivering advanced technology solutions and data center services throughout the Northeast. We are expanding our Engineering team and seeking technology professionals with 5+ years of experience supporting critical IT infrastructure and customers. The ideal candidate will join a tight-knit, customer-focused, highly collaborative engineering team that emphasizes knowledge sharing, skill development, and technical excellence. Primary Responsibilities • Support new and existing VMware, Microsoft, and Linux environments, with a strong focus on Linux • Troubleshoot and resolve Tier 2 escalations related to VMware, Microsoft, and Linux storage environments • Maintain, optimize, and troubleshoot OS performance issues while adhering to best practices • Manage user accounts, PAM, sudo policies, LDAP/IdM, and SAML integrations • Handle package management and repository mirroring • Recommend technology upgrades and improvements using industry best practices • Troubleshoot systemd, journald, and related service issues • Tune kernel parameters (sysctl, hugepages, network buffers) • Create and maintain high-quality documentation • Contribute to excellent customer service, communication, and process adherence • Support our BraaS, DRaaS, and IaaS offerings Required Technology Skills Minimum 5+ years of hands-on experience architecting, implementing, and supporting mixed Microsoft and Linus environments including: • Hands-on experience with hypervisors such as VMware ESXi 7/8, KVM/QEMU, Proxmox, or Xen-preferably in a multi-tenant cloud environment • Virtualization & multi-tenant isolation (resource pools, clusters, quotas, cgroups, namespaces) • Storage policy design & enforcement-IOPS limits, thin/thick provisioning, snapshots • Microsoft Server and Active Directory • Clustering, replication, and high-availability technologies • High-performance storage (block, Ceph, object, SAN) • Working knowledge of PowerShell, Bash, Ansible, CI/CD basics, JSON/YAML • Application firewalls and load balancers • IP networking fundamentals: VLANs, VXLAN, subnetting, routing protocols • MSSQL environments • Cluster lifecycle management: upgrades, node pools, autoscaling • Disaster recovery including on-platform backups (Veeam, Zerto, snapshots) and offsite replication • Knowledge of security, governance, and compliance concepts • Ability to execute complex projects independently and as part of a team Required Executive Functioning & Soft Skills • Strong attention to detail and excellent organizational abilities • Clear written and verbal communication skills • Independent self-starter able to deliver with minimal supervision • Reliable, collaborative team member who values documentation and mentoring • Strong desire to continuously learn and apply new technologies • Ability to distinguish “provider responsibility” from “tenant responsibility” • Commitment to delivering excellent customer service Preferred Certifications & Education • VMware VCP • CompTIA Linux+ • Red Hat (RHCSA/RHCE) • Microsoft, Azure, AWS, or GCP certifications (preferred but not required) • BA/BS in a relevant field (preferred but not required) About FirstLight: FirstLight, headquartered in Albany, New York, provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services. FirstLight's clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments. FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight's equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.

System Engineer III Location: On-site, Portsmouth, NH. Relocation assistance is available for eligible candidates and their families, if needed. The Systems Engineer will support ongoing Lonza operations through technical assistance as it relates to computerized systems infrastructure for process automation and QC laboratory systems. This person provides a technical resource to operations customers to ensure that systems are designed and operating to meet production needs. What you will get: * An agile career and dynamic working culture. * An inclusive and ethical workplace. * Competitive salary and performance-based bonuses * 401(k) matching plan. * Competitive compensation programs that reward high performance. * Comprehensive medical, dental, and vision insurance. Access to our full list of global benefits: ************************************** What you will do: * Provide infrastructure support (servers, networks, workstations, storage, and client devices) for Automation, Business Analytics, Quality Control, and any other information systems used to support Operations. * Maintain system integrity and identify performance and security improvements. * Investigate and troubleshoot technical problems of increasing complexity. * Authoring of commissioning protocols (installation, operation, etc.). * Execute test scripts (design , execution, simulation, etc.) with support and guidance from supervisor. * Own change requests and participate in all aspects of the change control system. * Participate in RCAs as Operations Information Systems (OIS) representative. * Review/revise OIS and Manufacturing related , SOP's, Functional Specifications, and work instructions, as a result of CAPA, equipment/process changes, error prevention activities, etc. What we are looking for: * Bachelor's of Science or Equivalent Experience (Computer Science, IT or Engineering Discipline Preferred). * 5-10+ years of experience with application of IT principles in high availability production and laboratory systems. Biotech/pharma experience preferred. * Experienced with using and troubleshooting Syncade. * Experienced in developing documentation for networks and information systems, including interface design, data conversion, and infrastructure fundamentals. * Proficient with Unix, Windows, and Linux operating systems, as well as Cisco network switching and monitoring utilities. * Skilled in SQL Server (2005/2022) and OSIsoft PI Systems, with additional knowledge of VBScript, .NET, and SQL programming. * Experienced with deployment and recovery applications, including Symantec Ghost, Acronis, Backup Exec, and Veeam. About Lonza At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone's ideas, big or small, have the potential to improve millions of lives, and that's the kind of work we want you to be part of. Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we offer equal employment opportunities to all qualified applicants regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law. If you're ready to help turn our customers' breakthrough ideas into viable therapies, we look forward to welcoming you on board. Ready to shape the future of life sciences? Apply now.

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Primary Purpose The Solutions Delivery Analyst IV role is designed to serve as a lead technical subject matter expert for assigned systems, services, or applications they deliver & support for specific functional areas. This role will lead Solution Delivery execution of mid to large-sized IT initiatives in partnership with the business driving value for Ahold Delhaize USA & our Brands. In addition to delivering new and innovative solutions for the business, this role will provide complete third level production support, engage with engineers on as needed basis, follow up to ensure all business services are operationally stable, monitor supplier performance and execution. In addition, in this role the Solution Delivery Analyst IV is responsible for making long term recommendations for operational improvements and overseeing implementation of those recommendations to improve overall system stability for identified functional areas. This role is responsible for providing high quality technical support including knowledge updates, configuration and routine application updates, application patch management and overall continuous improvement expectations. Job Duties & Responsibilities * Lead Technical SME for WMS systems, services and applications ranging from simple to most complex for an identified functional area. * Coaches and mentors other members of the functional area to increase overall technical knowledge within the organization * Responsible for leading primarily mid to large-scale projects including driving the below listed activities: * Assist the PMO in resource management allocation and budget management associated with assigned project delivery * Translating business needs identified by either the business and/or production owners into either agile stories or waterfall business requirements. * Partners with Solution Engineers in building out technical specifications that will deliver on identified business requirements and outcomes * Works with the business and Quality Assurance in building out test cases/matrices that will ensure proper testing of solutions prior to production deployment * Execute assigned tasks during System Integration Testing, record passed test cases, provide detailed documentation on failed tests and re-execute tests as needed. * Work with Solution Engineers on failed test cases and any changes to technical specifications needed to meet solution outcomes * In partnership with Service Delivery complete RUN Book Documentation and prepare for production support turnover * Participate in Solution Implementation & Post Production Hyper Care Support * Responsible for and drives all third level technical support for application and systems services for a specifical functional area * Technical Support SME for the identified service or application and serves as the technical resolver and knowledge provider. Coaches and mentors lower-level Solution Delivery Analysts on a frequent basis. * Accountable and responsible for supplier performance to deliver on technical support needs and service level expectations. Manages support relationship for mid to large-size software supplier relationships. * Responsible for engagement with Engineers and Product Teams to ensure operational support needs are met and responsible for all technical engagement with senior SMEs and suppliers * Leads root cause analysis on complex issues and recommends and implements opportunities for continuous performance improvement of systems including through suppliers * Partners with Engineers, Product Teams, and business groups to deliver standard to complex configuration changes and routine Operational changes for the services/applications within established standards * Leads efforts to determine integration needs, design improvements, and design patterns with Engineers, Developers, Suppliers, and Product teams * Responsible for identifying and driving end to end proactive improvement through monitoring tools integration, continuous improvement activities and reporting on service availability * Ensure operational stability of a 24/7/365 grocery retail environment by providing technical support, system monitoring, and issue resolution which may be required during off-hours, weekends, and holidays as needed. Required Qualifications * Bachelor's degree in computer science, CIS or related (or equivalent related work experience) * 8 or more years of equivalent experience in relevant job or field of technology. * Strong experience working with WMS technologies (Manhattan preferred) * Experience in an advanced role or technical capacity, leading teams directly or indirectly * Experience directly responsible for guiding, training or onboarding team members in relevant technologies, capabilities or skills * Master's the use professional concepts and functional expertise * Takes on mid to large projects from start to finish and works independently on these efforts with minimal direction required, * Works on complex problems where analysis of situations or data requires a review of a variety of factors * Possess an innate desire to produce quality work * Has the desire and ability to trace issues to their source-even when those issues lie outside the boundaries of the code, * Exercises judgment within defined procedures and practices to determine appropriate action Preferred Qualifications * Master's degree in relevant field of study * Additional trainings or certifications in relevant field of study * Experience in Agile teams and Product/Platform based operating model. * Experience in leading teams or advancing technical capability in teams. * Experience in retail or grocery preferred. ME/NC/PA/SC Salary Range: $92,640 - $138,960 IL/MA/MD/NY Salary Range: $106,480- $159,720 Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws. At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies. We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness. We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.

Our cybersecurity and information security teams at IDEXX contribute to a more resilient, adaptable, and security-aware enterprise prepared to navigate today's evolving threat landscape. We have complex, multi-dimensional programs across the organization that support all the technology needed to deliver products and solutions to customers - enabling them to focus on delivering high quality patient care. We are seeking an experienced and proactive Senior Cybersecurity Analyst & Threat Hunter to join our security operations team. This individual will be responsible for proactively searching for, identifying, and neutralizing advanced threats that have bypassed traditional security defenses. The ideal candidate will leverage their deep technical expertise, extensive incident response experience, and proficiency with advanced tools to protect the organization's assets and data. In this role, you will... * Proactively hunt for indicators of compromise (IOCs) and advanced persistent threats (APTs) across the network, endpoints, and cloud environments using threat intelligence and a hypothesis-driven methodology. * Conduct in-depth analysis of security events, network traffic, and endpoint data to identify malicious activity and potential breaches. * Utilize the SIEM and EDR platform extensively, applying expert knowledge of the scripting, SIEM and EDR query language to perform complex searches and data analysis. * Lead and participate in incident response activities, including containment, eradication, and recovery efforts, serving as a primary escalation point for critical security incidents. * Develop and refine threat hunting playbooks, procedures, and detection rules to improve the security team's efficiency and effectiveness. * Collaborate with the security engineering and security operations center (SOC) teams to integrate new threat intelligence and enhance existing security tools and controls. * Mentor junior analysts and contribute to the ongoing improvement of the organization's overall security posture. What you will need to succeed... * 6-10 years of experience in cybersecurity roles, with a minimum of 3 years dedicated specifically to threat hunting or advanced incident response. * Education: Bachelor's degree in computer science, Cybersecurity, Information Technology, or a related field. * Certifications: Preferred certifications GCIH (GIAC Certified Incident Handler) and CompTIA CySA+ (Cybersecurity Analyst+) certification * Proven, hands-on experience using platform for EDR (Endpoint Detection and Response) and threat hunting. * Expert-level knowledge of PowerShell Scripting, Python and EDR and SIEM query language is preferred. * Deep understanding of incident response lifecycles, methodologies, and forensic techniques. * Strong knowledge of networking protocols, operating systems (Windows, Linux, mac OS), and common attack vectors. * Familiarity with scripting languages (e.g., Python, PowerShell) for automation of hunting tasks is a plus. * Exceptional analytical and problem-solving skills with keen attention to detail with the ability to work independently with minimal supervision and manage multiple investigations simultaneously. * Strong communication skills, capable of presenting complex technical information clearly to both technical and non-technical audiences. * A proactive mindset and a passion for continuous learning in the rapidly evolving field of cybersecurity. Location: We are looking for someone who is driving distance to our Westbrook, Maine HQ with the expectation of a minimum of 8 days on-site per month. We would also consider candidates willing to relocate to Maine. What you can expect from us: * Base annual salary target: $120000 - $140000 (yes, we do have flexibility if needed) * Opportunity for annual cash bonus * Health / Dental / Vision Benefits Day-One * 5% matching 401k * Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more! Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-EV1

The Systems Engineer is responsible for maintaining cloud and on-premises applications, servers, storage, and network equipment. The position reports to the Director of IT and will be expected to plan, install, configure, and manage all aspects of IT infrastructure to ensure reliable, secure, and cost-effective delivery of services. Essential Duties and Responsibilities include the following. Other duties may be assigned: Respond to service tickets in a timely and professional manner. Build, configure, and support computers, servers, mobile devices, printers, and related peripherals. Install, support, and upgrade software applications deployed to computers, servers, and mobile devices. Help identify and resolve all hardware and software technical problems that impact production services. Keep affected users informed as to the status of the problem until resolution. May require after-hours or weekend work. Create documentation and knowledgebase articles for team members to aid in cross-training and consistency in work efforts. Keep documentation up to date. Participate in group discussions related to resolving common issues and escalate/collaborate with IT staff in other areas as necessary. Provide end-user training on proper techniques and procedures to effectively complete their work as it relates to information technology. Work with external vendors to resolve hardware and software issues. Qualifications: Experience with: Cloud computing environments such as AWS, Azure, GCP, or Oracle. Hypervisors like VMware vSphere, Microsoft Hyper-V, or Proxmox. Switching and routing vendors like Cisco, HPE/Aruba, or Juniper. MDM solutions such as Intune, Jamf, or Iru (Kandji). Configuration of Identity and Access Management platforms like Entra or Okta. Knowledge of monitoring solutions like PRTG, Nagios XI, or Prometheus. Experience in an agile environment and working with tools like Jira, Basecamp, or Trello. Education and/or Experience: B.S. in Computer Information Systems, or related field. 8-10 years' experience in IT systems administration or systems engineering roles. Certifications in Cisco, VMware, AWS, Azure, Jamf or others a plus. Strong hardware and software troubleshooting skills.