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  • APPLICATIONS ANALYST II

    Cooper University Health Care 4.6company rating

    Systems analyst job in Media, PA

    About us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey #LI-CU1 Short Description Responsible for enhancing, supporting, and maintaining applications. Coordinates the analysis and development of new functionality. Builds, tests, and implements new functionality, maintenance changes, and fixes. Reviews and completes scheduled vendor releases and system upgrades. Analyzes, diagnoses, and implements system and process changes. Ensures system changes follow change management procedures and protocols. Act as application SME when assigned to project teams. Works with cross functional teams on system functionality and configuration of new tools. Create and maintain test scripts. Develops, plans, and executes testing for supported applications. Consistently meets project deadlines and goes the extra mile to ensure dates are met. Troubleshoots and researches issues impacting systems Experience Required 3-5 years relevant clinical, certification, and/or technical experience will be considered for those candidates who have a proven track record in the field and handling responsibilities associated with the outlined job responsibilities/summary Inpatient/surgical services experience highly preferred Education Requirements Bachelors preferred Business, Data Analytics, Information Technology/Systems, Healthcare preferred. 3-5 years relevant clinical, certification, and/or technical experience will be considered in lieu of degree. License/Certification Requirements RN, PT, OT, MA, LPN preferred Healthcare experience in hospital, medical practice, or health system preferred Application specific certification/proficiency within 90 days of hire if applicable Special Requirements Excellent written and verbal communication. Ability to effectively translate IT terminology and processes with key stakeholders. Strong customer service skills. Ability to multitask in high pace work environment.
    $80k-106k yearly est. 2d ago
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  • Business Analyst II

    Tokio Marine North America Services 4.5company rating

    Systems analyst job in Pennsylvania

    We are looking for an individual who is passionate about developing solutions to help improve business processes, products, and systems. This person will join our high-functioning team that delivers and supports services across the U.S. and Mexico to the North American businesses of the Tokio Marine Group. This role will be responsible for business analysis functions in support of Philadelphia Insurance Companies (PHLY), TMNAS IT teams, and the TMNAS BA Practice. The ideal candidate for this position should apply their knowledge of the property and casualty (P&C) industry through developing, participating and monitoring technology solutions that enhance business processes. This individual must show a commitment to ongoing professional development as a Business Analyst within the insurance industry. This role requires close collaboration with business stakeholders, IT leadership, and vendor partners to gather and define business and functional requirements. Additional responsibilities include supporting testing and training initiatives, as well as contributing to operational support processes. A candidate for this position must be motivated to work within a varied range of high performing business and technical teams. Essential Job Functions: Ability to understand and express business needs from multiple perspectives by considering impacts to the organization from the beginning to the end of the effected process(es). Conduct research to address request by utilizing company created assets, industry publications and internet based references. Lead, support, and participate in business requirements gathering for projects and enhancements, utilizing business analysis tools and techniques such as process modeling, data analysis, and requirements management software. Facilitate effective communication between IT teams, business units, and external vendors through written and verbal methods. Identify and recommend changes to technology that improve efficiency, accuracy, and compliance of business processes. Perform operational support activities, including triaging production issues, advocating for business users, and managing defect resolution through deployment. Identify, evaluate, and recommend potential solution options. Support the resolution via projects and enhancements through production deployment. Participate in the full software development life cycle (SDLC), including both waterfall and agile methodologies. Conduct operational support turnover activities including creation of Quick Reference Guides, Standard Operating Procedures, Release Notes, and other job aids as applicable. Perform special duties and other projects as assigned. Comply with proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at the Company. Build and maintain strong working relationships with IT team members, stakeholders, business units, and senior management. Degree / Licenses and Professional Certification Bachelor's degree preferred. Insurance Certification(s) preferred. Preferred Qualifications: 3+ years' experience as a Business Analyst. 1+ years' experience supporting underwriting functions in the property and casualty (P&C) insurance sector, or relevant experience in selling, servicing, or underwriting commercial lines insurance policies. Experience with custom developed policy administration systems is preferred. Experience with software packages such as Policy Decisions or Advantage will be considered. Familiarity with technology platform that enable the independent agency channel is desired.Some examples are web-based portals such as Unqork for sales and servicing of insurance policies; and digital distribution channels such as IVANS Familiarity with service management and requirements tools (e.g., ServiceNow, Jira, Azure DevOps, Modern Requirements) Capable of working independently. Excellent problem solving and analytical skills Experience writing business requirements and functional specs. Ability to decompose complex business and data requirements into specifications for developers and other stakeholders. Excellent written and oral communication skills to effectively convey complex information. Strong customer service orientation (responsive, consultative, collaborative and accurate). Self-starter with proven ability to take initiative to accomplish goals, with minimal oversight and direction. Knowledge of SDLC for both waterfall and agile methodologies. EEO Statement: Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.
    $78k-109k yearly est. 4d ago
  • Business Analyst III, Group Benefits Underwriting

    Yoh, A Day & Zimmermann Company 4.7company rating

    Systems analyst job in Bethlehem, PA

    This is a hybrid position requiring 3 days a week in office. The preferred locations for this position are Bethlehem, PA and Boston, MA. May consider other U.S. locations for qualified applicants. The Business Analyst III will have a growth mindset and be responsible for participating in planning sessions with key stakeholders while working to enhance our Underwriting technology platforms. In addition, they will partner with Agile Product Owners to define business requirements and test plans, expected business outcomes and key results, as well as high level feature decomposition to ensure user stories have the appropriate acceptance criteria for success. The Business Analyst III will collaborate with various stakeholders to understand all areas impacted and maintain alignment. You are A self-starter who seeks to understand customer needs, business demands, and aligns their business analyst capacity and skills to implement the best solutions Able to solve problems and function highly in both an independent and team environment Determined to find the best approach to the work, identifying the highest value techniques to achieve business objectives Focused on developing and maintaining relationships with all key stakeholders to gather information, understand interests, and enhance personal and departmental productivity You have Bachelor's degree preferred or equivalent work experience in similar role A broad understanding of group insurance strategies, products, and processes Elevated level of proficiency in Microsoft Office 365 (advanced in Excel), JIRA, Tableau, and/or Confluence tool sets Exceptional written skills; ability to tailor messaging to audience Preferred: Experience with our Renewal Underwriting Platform (GCRS)/Renewal and Pricing logic Preferred: Experience using AI tools such as M365 Copilot You will Perform analysis in support of decisions on organizational design required to achieve a business objective or key result Become a go-to resource for our business partners when it comes to technical assistance for our Underwriting systems Participate in, as well as lead, workshops, brainstorming sessions and large group meetings that cut across multiple business and functional areas Perform process analysis as compliment to lean business case analysis Develop strong relationships with key business, technical, and project management functions Maintain strong relationships with all stakeholders to gather information and understand stakeholder interests Work closely with product managers, product owners, project managers, and operational excellence teams during the preparation and maintenance of epic statements, lean business cases, and where appropriate, feature and story development Build and execute business test plans Possess excellent communication skills, to include the ability to interact professionally with all levels of the organization in written, verbal, and visual formats Estimated Min Rate: $84000.00 Estimated Max Rate: $120000.00 What's In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week) Health Savings Account (HSA) (for employees working 20+ hours per week) Life & Disability Insurance (for employees working 20+ hours per week) MetLife Voluntary Benefits Employee Assistance Program (EAP) 401K Retirement Savings Plan Direct Deposit & weekly epayroll Referral Bonus Programs Certification and training opportunities Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit ************************************************ to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: **********************************
    $84k-120k yearly 3d ago
  • Business System Analyst

    Mastech Digital 4.7company rating

    Systems analyst job in Pittsburgh, PA

    The main function of a business systems analyst is to analyze science, engineering, business and all other data processing problems for application to electronic data processing systems. A typical business systems analyst is responsible for analyzing user requirements, procedures and problems to automate or improve existing systems and review computer system capabilities, workflow and scheduling limitations. Roles and Responsibilities: Process improvement and interpretation of complex processes. Design opportunities for process improvement within site and ecosystem tools. Distilling complex processes and methodologies into consumable procedures. 90-day increments to see assignments from inception through reaching definition of ready. Working with stakeholders and SMEs to enhance content. Write code or enhance processes. Taking user stories from creation through completion of ready. Looking for opportunities to improve. Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills. Basic ability to work independently and manage one's time. Basic knowledge of design techniques and principles involved in production of drawings and models. Basic knowledge of computer software, such as Visual Basic, Java, SQL, etc. Gather requirements from business units and translate those to programmers and developers. Prepare cost-benefit and return-on-investment analyses to aid in decisions on system implementation. Confer with clients regarding the nature of the information processing or computation needs. Coordinate and link the computer systems within an organization to increase compatibility and so information can be shared. Must Have Technical Skills: Level 2 Proficient in Jira Writing user stories Understand crew backlog Set up dashboard Flex Skills/Nice to Have: Agile / Agile Safe Jira Xray Content / Business Writing Project management experience Soft Skills: Quick learner Strong critical thinking skills Solution architect Technology testing Business testing Education/Experience: Bachelor's degree in a technical field such as computer science, computer engineering or related field required or equivalent work experience required. MBA or other related advanced degree preferred. 3-5 years experience required.
    $63k-83k yearly est. 19h ago
  • Business System Analyst

    Entech 4.0company rating

    Systems analyst job in Malvern, PA

    Senior Business Systems Analyst - Loan Systems / Operations 📍 Hybrid / Onsite (Malvern, PA) | 2-3 positions | We're seeking a Senior Business Systems Analyst to support and configure loan servicing programs, translate complex business requirements into system configuration, and act as the primary liaison between clients, operations, and technology teams. What you'll do Translate loan program and servicing requirements into system configurations Serve as the business and technical liaison across stakeholders and vendors Lead analysis and support for complex client, data, and system issues Support new program onboarding, changes, and enhancements Analyze data, create queries, and recommend process improvements Mentor junior analysts and support project delivery What we're looking for 3-5+ years as a Business Analyst, Systems Analyst, or Operations Analyst Experience supporting configurable, rules-based systems (financial services a plus) Strong requirements gathering, documentation, and stakeholder communication skills Comfortable working across operations, IT, compliance, and clients SQL or advanced data analysis experience preferred
    $58k-92k yearly est. 3d ago
  • Workday Configuration Support Analyst

    Insight Global

    Systems analyst job in Philadelphia, PA

    We are seeking a dynamic, self-driven Workday Configuration Support Consultant to support our payroll operations and system troubleshooting in a fast-paced, evolving environment. This role is critical in ensuring accurate and compliant payroll processing for U.S. and Canadian employees, diagnosing and documenting system issues, and partnering with internal and external teams to drive continuous improvement. The ideal candidate is a quick thinker, highly analytical, and ready to hit the ground running with minimal training. RESPONSIBILITIES: - Diagnose, troubleshoot, and document Workday Payroll configuration issues, partnering with external AMS support for resolution. - Support accurate and compliant payroll processing for U.S. and Canadian employees, serving as backup processor when needed. - Collaborate with HR partners to review, update, and resolve Workday payroll tickets. - Utilize advanced Excel skills (VLOOKUPs, Pivot Tables, data validation) to support payroll audits and reporting. - Contribute to stabilization and continuous improvement efforts following the transition from Employee Central to Workday. - Spend approximately 80% of time working within Workday (ticketing, payroll, reporting) and 20% in meetings with internal and cross-functional stakeholders. REQUIRED SKILLS AND EXPERIENCE - Deep expertise in Workday Payroll configuration and integration with the ability to diagnose issues, identify root cause and communicate solution to external AMS team to perform configurations - Demonstrated experience running U.S. and Canadian payrolls - Ability to work independently, adapt to changing priorities, and manage ad-hoc requests in a fast-paced environment. - Familiarity with payroll compliance, tax rules, and reporting requirements. - Advanced Excel skills and comfort with hands-on troubleshooting. - Workday Payroll certification strongly preferred; must be ready to contribute immediately with minimal training.
    $57k-95k yearly est. 5d ago
  • Production Support Analyst

    Invisalert Solutions 3.6company rating

    Systems analyst job in West Chester, PA

    InvisAlert Solutions, Inc. was founded by two women with over 30 years of combined healthcare experience. Today, we are recognized as a pioneer in developing healthcare products that improve lives. ObservSMART is InvisAlert Solutions' patient validated compliance tool that ensures patient safety by validating and documenting q15 checks. This fully customizable patient-monitoring system reduces risk, errors, and costs related to sentinel and non-sentinel events. Hospitals that are using ObservSMART are experiencing significant improvements in their q15 compliance, patient safety, and overall quality of care. ObservSMART certifies and documents healthcare compliance in round-the-clock 15 minute checks, thus eliminating missed and falsified observations in non-compliant populations. Job Summary As a Product Support Analyst at InvisALERT Solutions, Inc., you will play a key role on the Support Operations team by providing technical support for our technology platform. This role blends technical troubleshooting, customer service, and cross-functional collaboration to maintain platform stability, optimize performance, and ensure client satisfaction. You will serve as a primary point of contact for client support, handling incidents and service requests while contributing to ongoing improvements in support processes. Success in this role requires strong technical skills, clear communication, and a customer-focused approach. Key Responsibilities Support the stability, reliability, and performance of the InvisALERT platform as part of the Product Support team. Monitor our Service Desk, providing timely and effective technical assistance. Assess, prioritize, and resolve support incidents and service requests in alignment with SLAs and defined KPIs. Diagnose and troubleshoot complex technical issues using application knowledge, system analysis, and backend diagnostics. Provide technical expertise and guidance for escalating platform-related issues. Collaborate with cross-functional teams (Product, Engineering, Operations) to resolve issues and support platform enhancements. Participate in an on-call rotation as required. Qualifications & Experience 2+ years of experience in a technical or product support role. Strong foundation in computer technology and technical troubleshooting. Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users. Proven problem-solving skills with the ability to work both independently and collaboratively. Customer-centric mindset with a strong commitment to service quality and customer satisfaction. Familiarity with Apple iPad devices is required. Basic Linux knowledge preferred. Healthcare or health technology industry preferred. What We Offer Opportunity to work with a mission-driven technology company. Collaborative and supportive team environment. Exposure to cross-functional teams and platform development. Competitive compensation and benefits package.
    $78k-112k yearly est. 19h ago
  • Business System Analyst

    Adhesives Research, Inc. 3.8company rating

    Systems analyst job in Glen Rock, PA

    The Business Systems Analyst - ERP & MES is responsible for supporting, enhancing, and maintaining the Oracle E-Business Suite (EBS), Manufacturing Execution Systems (MES) , and Oracle APEX applications. This role acts as a liaison between IT, business functions and operations to ensure efficient business processes and system functionality across manufacturing, supply chain, quality and finance. Essential Functions: Provide functional and technical support for Oracle EBS modules (Manufacturing, SCM, Finance). Collaborate with business users to gather requirements and design solutions in ERP and MES systems. Design, develop, and maintain applications using Oracle APEX in support of ERP, Labelling and MES extensions. Coordinate with vendors and internal teams for MES system enhancements and support. Create functional specifications and support system configuration and testing. Conduct root cause analysis for production issues and implement permanent solutions. Ensure Data integrity and Regulatory compliance in ERP, MES, and APEX-based applications. Additional Responsibilities: Collaborate with cross-functional teams to ensure alignment between business systems and operational needs. Provide/Facilitate user training and create system documentation. Support compliance with IT policies, procedures, and regulatory requirements. Assist with software upgrades, patching, and testing activities. Participate in IT projects and system implementations. Troubleshoot and resolve escalated issues in a timely manner. Perform other duties as assigned. Job Specifications: Bachelor's degree in computer science, Information Systems, Business, or a related field (or equivalent experience) At least 7 to 10 years of experience supporting and configuring Oracle E-Business Suite (EBS) and Manufacturing Execution Systems (MES) Strong development background with hands-on experience in Oracle SQL/PL-SQL, T-SQL, JavaScript, REST APIs, and HTML for enterprise solutions Strong understanding of business processes in manufacturing, supply chain, finance, and operations Experience in gathering and translating business requirements into functional specifications Hands-on experience with ERP workflows, data integrity, testing, and support Familiarity with change control, system documentation, and user acceptance testing (UAT) Strong analytical and problem-solving skills with attention to detail Experience working in cross-functional teams and communicating with business and technical stakeholders Familiarity with regulatory and compliance standards such as 21 CFR Part 11, ISO 27001, and NIST Desirable: Certifications such as Oracle Certified Professional (OCP), Six Sigma, or PMP. Experience with: MES platforms and integration with ERP systems Report writing and BI tools (e.g.,APEX , Power BI, Oracle BI) ITSM tools and processes, and Change management Working in a validated environment with CSV principles Application lifecycle and low-code development Basic CRM knowledge, SugarCRM preferably Seagull Scientific Bartender Suite. Microsoft Visual FoxPro with Web Connection (Legacy Application platform). Ability to work cross-functionally with application, infrastructure, and support teams. Physical Requirements Must be able to lift 50 lbs, bend, and climb stairs as needed. Ability to travel Internationally to company sites as required.
    $72k-94k yearly est. 19h ago
  • Senior Business System Analyst

    Intepros

    Systems analyst job in Philadelphia, PA

    Senior Data Governance Analyst (Data Warehouse / Healthcare) We are seeking a Senior Data Governance Analyst to support an enterprise data warehouse that drives reporting, analytics, and operations across a healthcare organization. This role combines data governance, business systems analysis, and hands-on healthcare data work. You will partner with data stewards, business leaders, and technical teams to ensure data is accurate, documented, governed, and usable. Key Responsibilities Facilitate data governance and stewardship workgroups Define and maintain business rules, data standards, policies, and reference data Perform SQL-based analysis to investigate data issues and validate changes Conduct impact and regression analysis for warehouse logic updates Support data onboarding, reporting, and analytics initiatives Maintain data mappings, definitions, and metadata documentation Act as liaison between business and IT to translate requirements into technical solutions Support data quality initiatives and governance enforcement Required Experience 5-10 years in healthcare data, data governance, or business systems analysis Strong experience with healthcare payer data (claims, provider, pharmacy, member) Knowledge of enterprise data warehouse concepts and processes Experience with data governance practices and stewardship models Advanced SQL and analytical skills Skills & Competencies Strong communication and stakeholder collaboration Excellent documentation and data mapping skills Detail-oriented with a focus on data quality Ability to work across business and technical teams Education Bachelor's degree in Information Systems, Data Analytics, Computer Science, or Healthcare Certifications such as DAMA-DMBOK or Data Governance are a plus
    $85k-112k yearly est. 4d ago
  • System Administrator

    United Software Group Inc. 3.7company rating

    Systems analyst job in Pittsburgh, PA

    This role supports the implementation of Manhattan Active Warehouse Management (WM) and Transportation Management (TM) solutions for the CCG warehouse. The selected candidate will play an active role in an ongoing Manhattan Active WM/TM implementation, contributing to system configuration, testing, deployment, and stabilization activities. Role Scope & Responsibilities Support implementation, configuration, and administration of Manhattan Active WMS, with preferred experience in Manhattan Active TM Perform system administration activities on the Manhattan Active platform, including environment support and issue triage Execute functional and integration test scenarios, validate results, and support defect tracking, analysis, and resolution Actively participate in SIT, UAT, and go-live readiness activities Collaborate with functional, technical, and business stakeholders throughout the implementation lifecycle Prepare, publish, and present project status, progress, and risk reports Support deployment, cutover activities, and post-go-live stabilization Ensure adherence to project standards, processes, and documentation guidelines Required Skills & Qualifications 3-5 years of experience working with Manhattan Active Warehouse Management (WM) Working knowledge or atleast 1 year of hands-on experience with Manhattan Active TM is strongly preferred Solid understanding of warehouse operations, supply chain processes, and system workflows 3-5 years of experience in test execution, defect management, and system validation activities Strong analytical and troubleshooting skills Excellent verbal and written communication skills, including status reporting and stakeholder interaction Ability to work independently as well as collaboratively in a fast-paced implementation environment Preferred Qualifications Prior experience in Manhattan Active WM/TM implementation projects Experience supporting system go-lives and hypercare phases Exposure to integration testing and cross-functional coordination in large-scale enterprise implementations
    $67k-85k yearly est. 3d ago
  • Senior Healthcare Data Analyst

    Hmetrix

    Systems analyst job in Philadelphia, PA

    About This Role: At hMetrix, we are transforming healthcare through data-driven solutions. We're looking for a Senior Healthcare Data Analyst to collaborate with and mentor talented hybrid teams of up to five healthcare policy experts, analysts, software developers, and data architects. In this role, you will be the crucial bridge between business needs and technical solutions. You will leverage cutting-edge technologies to design and implement innovative systems that support an efficient, secure, and stable healthcare data ecosystem for our clients. Your success will be measured by the value we deliver to providers, payers, HIEs, state governments and their communities. What You'll Do: Strategy & Collaboration Collaborate with and mentor your team of analysts, developers, and data architects. Develop and maintain a roadmap for our project data infrastructure, ensuring it aligns with business goals and industry best practices. Collaborate with business stakeholders to gather requirements and translate them into technical specifications. Technical Execution & Data Pipelines Review proposed data processing pipelines (including data warehouses and ETL processes) to ensure performance, scalability, and reliability. Maintain and optimize robust data pipelines using modern ETL tools for efficient data ingestion and processing. Prioritize and manage project data flows to ensure timely delivery and effective resource allocation. System Performance & Governance Oversee monitoring and alerting systems to proactively identify and resolve potential issues. Proactively monitor system performance, identifying and resolving bottlenecks in our analytic applications. Contribute to enforcing data governance policies to ensure data quality, consistency, and compliance. What You'll Bring: Required: Education: Bachelor's degree or higher in Computer Science, Biostatistics, Engineering, or a related technical field. Core Experience: A minimum of four years of relevant experience working directly within the healthcare domain (e.g., payer, provider, healthcare technology). Technical Mastery: At least four years of hands-on experience with SQL, Python, and PySpark applied to data management and analysis. Data Expertise: Strong, practical knowledge of data management and warehousing concepts and best practices. Nice-to-Haves: Proficiency with modern web and cloud (AWS or GCP) technologies. Strong understanding of U.S. healthcare policy and value-based reimbursement models. Familiarity with administrative healthcare claims data (e.g., structure, content, and usage) and HL7 or FHIR healthcare data interoperability standards. Why You'll Love Working at hMetrix: We invest in our team's success and well-being. Here's what we offer: Financial Wellness: A competitive base salary, annual bonus opportunities, and a fully vested 401(k) with a generous employer match. Comprehensive Health: 100% employer-paid medical, dental, and vision premiums for you and your dependents. Work-Life & Flexibility: A hybrid (in-office/remote) schedule with the flexibility of intra-day breaks of up to two hours. Professional Growth: Real opportunities for advancement, supported by continuous mentorship and a strong peer-support network. About hMetrix: For over two decades, hMetrix has been at the forefront of healthcare analytics. We partner with providers, payers, HIEs, and state entities to solve real-world healthcare problems. Our work spans robust data collection, scalable integration, healthcare policy support, reimbursement, data science, and intuitive visualization. We define problems collaboratively with our clients, tailoring our technology and data resources to meet their specific needs. We are a diverse, family-friendly team focused on inclusion, growth, and making a tangible impact. Our Recent Impact: Identified over $100 million in actionable annual savings through advanced algorithms. Serve as a key technology partner to state governments, managing large, complex B2B healthcare portals and specialized HIE solutions. Reduced data processing time by over 90% through advanced technology and automation. Supported policy initiatives to improve care for over 2 million beneficiaries. Join us at hMetrix and contribute to fascinating and rewarding projects that make a tangible impact in the healthcare industry. We value diversity and strive to create a family-friendly culture that fosters inclusion and growth for better business performance. Location 150 Monument Road, Suite 203 Bala Cynwyd, PA 19004 Tel: ************** | Fax: **************
    $78k-104k yearly est. 2d ago
  • Encompass Business Systems Analyst II

    Atlantic Union Bank 4.3company rating

    Systems analyst job in Phoenixville, PA

    The Business System Analyst II will serve as the system administrator for the Encompass LOS and related mortgage platforms. This individual will be responsible for the design, administration, customization, and maintenance of the system. Individual help enhance system requirements from the product team, modify system configurations and customizations, document system modifications, and release of final updates, all in accordance with system best practices. The idea candidate will have expert knowledge of the Encompass system and the mortgage processes. Position Accountabilities Manage all aspects of configuration and maintenance for the Encompass LOS and related mortgage systems, such as Blend, as the lead Encompass Administrator Provide feedback and guidance in enhancement and configurations requirements, gathered from the business stakeholders Continually assess the system for areas of improvements related to maintainability, system performance, and extendibility Maintain documentation of current and new system configurations Actively participate in and lead system and unit testing for modified and new systems and other post-implementation support Represent project related system change efforts in Change Control Board Forum Perform troubleshooting role in triage mode in alignment with the Problem and Incident Troubleshooting process Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems Keep up to date on new technologies related to the system and industry Meet with decision makers, systems owners, and end users to help identify business, financial, and operations requirements and systems goals Provide systems analysis (e.g. creation of technical requirements, access framework, data flow and operational process mapping, system testing) expertise focusing on gap identification Provide ongoing support structure and the Roles and Responsibilities are documented before an application or system is approved for production readiness and other impacted applications/systems are included in the assessment Represent production changes to the Change Control Board complying with the requirements of this process Responsible for handling needs assessments and cost/benefit analysis to align the technology of the company with their business strategies Organizational Relationship This position will report to the Director, Digital Originations. Position Qualifications Education Requirements College diploma or university degree in the field of business administration, computer science, engineering, or management information systems or equivalent work experience. Minimum of 10+ years of work experience. Knowledge & Skills Extensive knowledge of Encompass configuration such as business rules, document and program configuration, custom input forms, services management, etc. Familiarity with Encompass Web configuration. Strong IT background with an understanding of mortgage operations, products, processes and procedures Excellent analytical and creative problem-solving skills. Excellent written and oral communication skills. Ability to conduct research into systems issues and products as required. Ability to communicate ideas in both technical and user-friendly language. Highly self-motivated and directed along with strong critical thinking and engineering/re-engineering skills Ability to effectively prioritize and execute tasks in a high-pressure environment and work though workflow analysis. Experience working in a team-oriented, collaborative and customer centric environment. Familiarity with corporate security policies and managing user access/profiles Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits. We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $84k-114k yearly est. 1d ago
  • 2026 Analyst, Transaction Operations

    Chatham Financial 4.8company rating

    Systems analyst job in Kennett Square, PA

    We don't simply hire employees. We invest in them. When you work at Chatham, we empower you - offering professional development opportunities to help you grow in your career, no matter if you've been here for five months or 15 years. Chatham has worked hard to create a distinct work environment that values people, teamwork, integrity, and client service. You will have immediate opportunities to partner with talented subject matter experts, work on complex projects, and contribute to the value Chatham delivers every day. Launch Your Career as a Future Expert: At Chatham, an analyst role is more than a first job - it's the foundation of a career built on expertise, trust, and impact. You'll bring clarity to complexity, deliver insights that drive action, and interact directly with senior decision-makers. Chatham's Financial Risk Advisory team is experiencing continued growth in interest rate and foreign currency (FX) hedging activity. To support this momentum, we're hiring Transaction Operations Analysts to play a key role in the smooth execution and documentation of hedging transactions. This role is critical to delivering timely operational excellence while continuously improving efficiency, accuracy, and scalability across our operations. You'll contribute at the intersection of client service, transaction management, and documentation-coordinating with internal teams, clients, and counterparty banks to help execute financial hedges that mitigate risk for our clients. What You'll Do: Build subject matter expertise in derivative operations-including onboarding, trade documentation, trade capture, reporting, and regulatory workflows. Deliver timely, accurate transaction support to internal teams and clients. Enter and manage transaction details and documentation within Chatham's proprietary platform. Confirm and validate trade economics to ensure accuracy at execution and post-trade. Monitor and report on key operational workflows, including documentation status, deal pipelines, client communications, and deadlines. Collaborate with our central operations team to meet compliance requirements, including Know Your Customer (KYC) and Anti-Money Laundering (AML) protocols. Review loan agreements to extract and interpret economic terms relevant to hedge structuring. Become a trusted partner for internal stakeholders, clients, and counterparty banks. What You'll Experience: Early Exposure to High-Impact Work - From day one, you'll contribute to real client engagements. Your work will support strategic decisions for some of the most prominent names in global finance, giving you a front-row seat to real-world financial decision-making. Mentorship That Builds Mastery - You'll learn through hands-on work, mentorship, team-based collaboration, and structured feedback. You'll also complete six firmwide courses led by senior leaders, giving you both deep expertise and a broad business perspective-laying a strong foundation to become a trusted advisor. A Platform for Long-Term Growth - As your expertise grows, so will your impact. You'll take on more responsibility and contribute to thought leadership. The skills you develop here will set you up for long-term success-at Chatham or beyond. Shaping the Future of Finance - You'll gain exposure to the technologies behind our solutions. Through rotations, cross-functional learning, and hands-on experience with product development, you'll see how tech and data are reshaping financial services. Who Thrives Here: Chatham fosters an entrepreneurial culture that values teamwork, innovation, and continuous learning. We're looking for individuals who are natural problem-solvers, eager to grow, and aligned with our core values. While no specific prior experience or certification is required, strong candidates will demonstrate: The ability to learn existing processes quickly while identifying opportunities for improvement. Strong organizational skills and a proactive, curious mindset. Attention to detail and consistent accuracy in a fast-paced, deadline-driven environment. Excellent written and verbal communication skills. Comfort with numbers and the ability to learn financial terminology quickly. A collaborative, flexible approach to problem-solving and process improvement. Proficiency in Excel (preferred, not required). Qualifications: Currently enrolled in an undergraduate or graduate program with an expected graduation date between December 2025 and June 2026. Working toward a BA/BS in a relevant field. GPA of 3.5 or higher strongly preferred. Previous relevant internship experience is a plus. Ability to begin full-time employment on July 6, 2026. Willingness to work onsite in your assigned office. About Chatham Financial: Chatham Financial is the largest independent financial risk management advisory and technology firm. A leader in debt and derivative solutions, Chatham provides clients with access to in-depth knowledge, innovative tools, and an incomparable team of over 700 employees to help mitigate risks associated with interest rate, foreign currency, and commodity exposures. Founded in 1991, Chatham serves more than 3,500 companies across a wide range of industries - handling over $1 trillion in transaction volume annually and helping businesses maximize their value in the capital markets, every day. To learn more, visitchathamfinancial.com. Chatham Financial is an equal opportunity employer.
    $46k-62k yearly est. 2d ago
  • Application Analyst 2 (M365 Power Platform)

    First National Bank of Pennsylvania 4.5company rating

    Systems analyst job in Pittsburgh, PA

    Primary Office Location:626 Washington Place. Pittsburgh, Pennsylvania. 15219.Join our team. Make a difference - for us and for your future. **Please note: this on-site position is based at our Financial Center in Pittsburgh, PA. Candidates must be local, or willing to relocate to the area. FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.** Position Overview Manage and maintain the organization's Power Automate, PowerApps, and Copilot Studio solutions. Collaborate with business units to identify opportunities for automation and low-code solutions. Design, develop, and implement Power Platform solutions to meet business needs. Provide training and support to end-users on Power Platform tools and solutions. Ensure data integrity and security within Power Platform applications. Stay updated with the latest Power Platform features and best practices. Create and maintain documentation for Power Platform solutions and processes. Analyze and optimize existing Power Platform solutions for efficiency and scalability. Work closely with IT and other stakeholders to integrate solutions with other systems and applications. Position Title: Application Analyst 2 Business Unit: Technology Reports to: Varies by Assignment Position Overview: This position is primarily responsible for providing assistance for analyzing, implementing, modifying and monitoring application performance.The incumbent monitors server applications and performance and participates in discussions on system requirements and objectives based on business needs and performance goals.The incumbent's decisions greatly impact the corporation and the operational effectiveness of the Technology Department. Primary Responsibilities: Provides technical and business support to several defined end user groups.Monitors system health, review logs and reports and escalates issues to vendors. Has technical proficiency with business requirements, application administration and performance and is skilled to work in all phases of hardware, software and application activities. Analyzes, implements, modifies and monitors application performance.Monitors and tunes server applications and performance.Recommends system requirements and objectives based on business needs and performance goals. Identifies, explains and resolves application performance issues. Implements installations and upgrades. Provides technical guidance for business implications of application performance.Assesses and recommends modifications in functions and service to support the evolving needs of the business and growth.Requires good technology project management skills and the ability to communicate with line of business partners and Technology. Improves reliability and performance of business applications.Troubleshoots system hardware and software, solves complex business problems with hardware, software and databases.Monitors and tunes system to achieve optimum performance and minimize or eliminate down time.Reviews data to solve capacity, limitations and performance issues. Reviews hardware and software audits for proactive approach.Exerts latitude in determining objectives of assignments.Acts independently on defined project tasks.Develops plans and receives direction from management. Acts avendor liaison for assigned applications. Uses technical competencies in business requirements, application administration and performance.Works at a high level in all phases of hardware, software and application activities.Provides technical and business support to a defined end user group.Monitors system health, reviews logs and reports and escalates issues to vendors. Works independently or as part of a team to achieve results.Follows change control procedures and proposes and discusses application changes.Works with Technology, Project Management Office and lines of business partners and Technology partners to achieve lines of business goals and objectives. Works with vendors and external support personnel to resolve issues and improve performance.Collaborates with vendors to fully leverage the application platform to best advantage. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: Associates Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 6 Skills Required to Perform the Primary Responsibilities of this Position: Excellent customer service skills Ability to use general office equipment Ability to work and multi-task in a fast paced environment Excellent organizational, analytical and interpersonal skills Detail-oriented Skilled and direct experience working with application administration and support components including hardware, software and databases and recognizing and troubleshooting complex problems with these components Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: N/A Physical Requirements or Work Conditions Beyond Traditional Office Work: N/A Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
    $69k-85k yearly est. 1d ago
  • Business Systems Analyst

    Atria Group 4.2company rating

    Systems analyst job in Wilkes-Barre, PA

    We specialize in Staffing, Consulting, Software Development, and Training along with IT services to small to medium size companies. AG's primary objective is to help companies maximize their IT resources and meet the ever-changing IT needs and challenges. In addition, AG offers enterprise resource planning and enterprise application integration, supply-chain management, e-commerce solutions, and B2B public exchanges and B2B process integration solutions. Our company provides application analysis, design, development and programming, software engineering, systems development, testing, integration, and implementation, and management consulting services to various clients - including governmental agencies and private companies - throughout the United States and India. We provide these services in multiple computing environments and use technologies such as client/server architecture, object-oriented programming languages and tools, distributed database management systems, state-of-the-art networking, and communications infrastructures. Our honest and realistic approach to recruiting dictates that AG does not entice or lure engineers from their employers. We represent only high caliber technical professionals who have committed to making a change required by career. Job description: The Business Systems Analyst is responsible for working across multiple businesses and technical teams and guiding the development team to ensure quality project delivery through the Release Life Cycle utilizing Agile methodologies. Works with BPL on high-level reporting and Project Plans. This individual will assist the project leader with analysis activities during the design, development, implementation, and maintenance of business information systems specific to the respective application(s) they will be supporting. Ability to analyze and evaluate complex data processing systems, translating customer system requirements into detailed software requirements and supporting tasks utilizing Agile methodologies. Required Skills: Strong business analysis skills and strong problem solving/analytical skills. Able to effectively translate business requirements/needs into detailed software requirements and support tasks utilizing Agile methodologies and setup of VersionOne Strong working knowledge of MicroStrategy latest version and the ability to understand MicroStrategy grid, report services, and dashboard reports. Strong working knowledge of SQL and ability to understand and write complex SQL using select statements, views, joins and indexing strategies. Working knowledge of Teradata and Oracle databases. Capability to interpret database schema documentation including entity-relationship diagrams Must be able to obtain security clearance and travel if required Bachelor s degree in a business, computer science, information systems, business analysis related field or equivalent experience Strong written and verbal communication skills and proven ability to effectively work directly with customers and technical staff Preferred Skills: Demonstrated knowledge of terminology, usage, and operating characteristics of hardware, software, and operating system components Demonstrated ability to define system solutions in comprehensive, quantitative, and qualitative terms to facilitate comparative analysis of alternative system solutions Working knowledge in VersionOne tool to setup and track projects utilizing Agile methodologies Ability to assist with development of simple to complex project plans utilizing Agile methodologies Additional Information GOOD COMMUNICATION SKILLS DURATION: 6+ Months Contract INTERVIEW: Telephone / Skype
    $64k-100k yearly est. 60d+ ago
  • Business Analyst I

    Peoples Security Bank 4.3company rating

    Systems analyst job in Moosic, PA

    Requirements Education/Training: A bachelor's degree or equivalent. Specialized bank systems education/training. Skill(s): Must demonstrate strong communication skills; proficient interpersonal relations skills; proficient PC skills; strong analytical and problem-solving skills; thorough knowledge of the bank's core system functions, procedures, and processes. Experience: A minimum of 2-5 years' related experience normally required. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential job functions of this position, the employee is regularly required to sit, stand, talk, hear, walk, use hands and fingers, handle or feel objects, and reach with hands and arms. At times required to stoop, kneel, bend, crouch and lift up to 50 pounds. This position requires regular use of a computer.
    $61k-77k yearly est. 1d ago
  • Vision System Specialist

    Can-Pack Middle East LLC

    Systems analyst job in Olyphant, PA

    Work Schedule: Conventional The vision systems specialist ensures the proper functioning of all vision systems installed in the plant for quality control like light tester and quality inspection cameras. Ensures proper settings that are aligned with the quality department directions, designs, monitor and executes preventive maintenance plan for the vision systems and participates in root cause analysis of related issues. Essential Functions/Key Deliverables Design, monitor and execute the preventive maintenance plan for vision systems such as Light tester and applied vision cameras. Periodically checks settings in the vision systems to guarantee that the systems are aligned with the quality department directions. Participates in the root cause analysis sessions related to vision systems. Periodical reports on performance of the system. Implementation of projects related to vision systems. Assist Electrical Technicians in troubleshooting of advanced issues on vision systems. Provide additional support during change-overs in cans and ends departments. Perform any other duty reasonable corresponding with the role. Knowledge/Skills/Experience Associates degree (A. A.) or equivalent from two-year College or technical school; or equivalent combination of education and experience. 2+ years of experience as an Electrician in a manufacturing/industrial environment or 2+ years of experience working with vision systems. Ability to read technical drawings - mainly electrical drawings. Ability to maintain demeanor and performance through any situation. Experience and technical training in maintenance of Electrical Equipment. Ability to learn the operation of equipment. Ability to function both independently and as part of a team; must be flexible and excited to grow with the organization. Strong critical-thinking skills with a solution-oriented mindset. Attention to detail and a high degree of accuracy and organization. If you are a current CANPACK employee, please apply through your Workday account. CANPACK Group is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by law or not related to job requirements, unless such distinction is required by law.
    $68k-97k yearly est. Auto-Apply 60d+ ago
  • Operations Analyst - Sanctions Screening Center of Excellence

    Bank of America 4.7company rating

    Systems analyst job in Scranton, PA

    Charlotte, North Carolina;Richmond, Virginia; Scranton, Pennsylvania **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (*********************************************************************************************************************************** **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** This job is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include supporting defined procedures, routine analytics, and creating reports and completing exception processing. **Line of Business Specific Description:** About Sanctions Screening Center of Excellence: The Center of Excellence for economic sanctions monitoring is part of Global Payment Operations (GPO). GPO is the central hub for Bank of America in playing a monumental and mission critical role in establishing, servicing, supporting and monitoring two of the most widely used electronic payment processing vehicles - Wire and ACH - in the financial services arena worldwide. GPO is also accountable for the SSCoE (Sanctions Screening Center of Excellence) that reviews all of Bank of America's customers and transactions to ensure compliance with Bank of America's Economic Sanctions Program. SSCoE serves BAML's eight lines of business, delivering global, regional and local capabilities through secure, fast and reliable technology, and people with the knowledge and experience to deliver timely and accurate review of all sanctions alerts across all products of Bank of America. Team also has the responsibility to provide support to client facing teams and clients where needed to educate on compliance program, drive better quality of data defining the customer and their day-to-day banking transactions. **Responsibilities:** + Investigate Office of Foreign Assets Control (OFAC) alerts for both domestic and international consumer, commercial and wholesale bank businesses or services functions + Reviewing and processing OFAC transactions to meet compliance requirements + Performs item processing functions under moderate supervision within a process that has built-in checks and balances. + Ensures quality service and effective and efficient operations support for the assigned area's internal business partners and/or external customers/clients. + Basic level reporting + Assists with coordination of implementation for products, services, and operational solutions + Supports the design, documentation, implementation, and monitoring of new products and services + Provides guidance regarding procedural, technical, and operational changes + Expands business products knowledge within operations environment + Builds network by developing relationships with partners and teammates + Inspects data to identify issues and trends + Collects and interprets data to validate operational processes **Required Qualifications:** + Minimum of 1 year experience in finance and/or compliance. + Must have experience working in a highly regulated production environment. + Ability to remain focused in a repetitive environment. + Ability to navigate through multiple systems while maintaining data integrity + Analytical and detail oriented; ability to make accurate and timely decisions + Good oral and written communications skills + PC proficiency and excellent keyboarding/typing skills/data entry + Ability to work independently, as well as, within a team + Overtime as required + Schedule is Tuesday - Saturday **Desired Qualifications** : + Previous Economic Sanctions, AML, Wire Transaction and/or previous Compliance experience highly desired. + College degree or equivalent work experience desired + Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions. + Excels in working among diverse viewpoints to determine the best path forward. + Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner + Commitment to challenging the status quo and promoting positive change. + Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base. + Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world. **Skills:** + Attention to Detail + Customer and Client Focus + Monitoring, Surveillance, and Testing + Process Performance Management + Research + Adaptability + Business Analytics + Critical Thinking + Reporting + Written Communications + Data Management + Policies, Procedures, and Guidelines Management + Process Design + Process Effectiveness + Strategic Thinking **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
    $56k-90k yearly est. 8d ago
  • Final Mile Delivery Sr. Analyst (EM7137)

    Samsung SDS America 4.5company rating

    Systems analyst job in Hazleton, PA

    Why join Samsung SDS? The Final Mile Delivery Senior Analyst plays a pivotal role in ensuring seamless last-mile delivery operations, driving customer satisfaction, and optimizing delivery efficiency. This position requires a strategic thinker with strong leadership, analytical, and problem-solving skills to oversee delivery operations, enhance driver performance, and collaborate effectively with Distribution Centers and Final Mile Carriers. Responsibilities 1. Delivery Operations Management: * Monitor and analyze key performance indicators (KPIs) such as on-time delivery rates, customer satisfaction scores, and delivery costs to identify improvement opportunities. * Develop and implement Standard Operating Procedures (SOPs) to ensure operational consistency and efficiency. * Support programs and initiatives like Pre-Screen, Open Box Inspection, Dispatch Track Monitoring, and Customer Value-Added Service Layers. * Conduct regular ride-alongs to audit driver execution and identify on-route improvement opportunities. * Validate third-party partners' adherence to service level agreements (SLAs) and act as the central point of contact for escalated issues. * Ensure consistency in service execution across the network and validate timely updates of open orders/work orders by third-party providers. 2. Driver Management: * Conduct performance reviews with Final Mile Carriers, provide constructive feedback, and address performance gaps. * Ensure driver compliance with pre-delivery, delivery, and post-delivery process requirements. * Evaluate capacity needs based on forecasted volume to optimize resource allocation. 3. Customer Service: * Respond promptly to customer inquiries and resolve delivery-related issues with professionalism. * Proactively identify and address customer concerns to enhance satisfaction. * Build and maintain strong relationships with cross-functional teams, including customer service, operations, returns, and quality assurance. 4. Technology & Innovation: * Explore and implement new technologies (e.g., route optimization software, telematics, mobile delivery apps) to improve efficiency and customer experience. * Stay informed about industry trends and best practices in last-mile delivery. 5. Budget Management: * Identify and implement cost-saving measures to optimize operational expenses. 6. Team Leadership: * Lead, motivate, and develop a high-performing delivery team to achieve organizational goals. * Foster a collaborative and positive work environment that encourages innovation and excellence. Job Duties * Monitor and analyze key performance indicators (KPIs) such as on-time delivery rates, customer satisfaction scores, and delivery costs. * Develop and implement Standard Operating Procedures (SOPs) to ensure operational consistency and efficiency. * Support programs and initiatives like Pre-Screen, Open Box Inspection, Dispatch Track Workflows, and Customer Value-Added Service Layers. * Conduct regular ride-alongs to audit driver execution and identify on-route improvement opportunities. * Validate third-party partners' adherence to service level agreements (SLAs) and act as the central point of contact for escalated issues. * Ensure consistency in service execution across the network and validate timely updates of open orders/work orders by third-party providers. * Conduct performance reviews with Final Mile Carriers, provide constructive feedback, and address performance gaps. * Ensure driver compliance with pre-delivery, delivery, and post-delivery process requirements. * Evaluate capacity needs based on forecasted volume to optimize resource allocation. * Respond promptly to customer inquiries and resolve delivery-related issues with professionalism. * Proactively identify and address customer concerns to enhance satisfaction. * Build and maintain strong relationships with cross-functional teams, including customer service, operations, returns, and quality assurance. * Explore and implement new technologies (e.g., route optimization software, telematics, mobile delivery apps) to improve efficiency and customer experience. * Stay informed about industry trends and best practices in last-mile delivery. * Identify and implement cost-saving measures to optimize operational expenses. * Lead, motivate, and develop a high-performing delivery team to achieve organizational goals. * Foster a collaborative and positive work environment that encourages innovation and excellence Skills: * Leadership and Team Management * Communication and Interpersonal Skills * Problem-Solving and Analytical Skills * Customer Service Orientation * Organizational and Planning Skills * Data Analysis and Reporting * Technology Savvy * Time Management
    $68k-92k yearly est. 41d ago
  • AV Systems Engineer

    Latitude Inc.

    Systems analyst job in Shavertown, PA

    We are seeking a skilled and detail-oriented AV Systems Engineer with experience in AV system commissioning to join our team. The ideal candidate will be responsible for overseeing the design, commissioning, and implementation of audio-visual systems, providing technical guidance on projects, and collaborating on fabrication and installation processes. This role requires a balance of hands-on technical expertise, problem-solving, and the ability to manage projects from concept to completion.Responsibilities: System Design and Development: Create detailed AV system designs, including schematics, signal flow diagrams, and system layouts, ensuring compliance with project specifications and industry standards. Collaborate with clients and project teams to define system requirements and technical needs. Research and recommend appropriate AV technologies, components, and solutions. Technical Project Guidance: Provide technical leadership and guidance to project teams throughout all phases of the project lifecycle. Assist in planning, scheduling, and resource allocation for AV projects. Troubleshoot and resolve technical issues during design, fabrication, and installation. Commissioning: Conduct system testing, calibration, and troubleshooting to ensure optimal performance and functionality. Perform on-site commissioning of AV systems, verifying that all components are installed and operating as intended. Develop and execute testing procedures and create detailed reports of commissioning results. Fabrication and Installation: Oversee and provide hands-on support for the fabrication and assembly of AV racks, cabling, and system components. Coordinate and assist with the installation of AV systems at client sites, ensuring quality and adherence to design plans. Work with installation teams to address any challenges or modifications required on-site. Documentation and Training: Prepare and maintain comprehensive project documentation, including as-built drawings, user manuals, and system configuration files. Provide training and support to clients and end-users on system operation and maintenance. Industry Standards and Best Practices: Stay updated on emerging AV technologies, industry standards, and best practices. Ensure all designs and installations comply with applicable codes and safety regulations.
    $69k-92k yearly est. Auto-Apply 60d+ ago

Learn more about systems analyst jobs

How much does a systems analyst earn in Wilkes-Barre, PA?

The average systems analyst in Wilkes-Barre, PA earns between $58,000 and $97,000 annually. This compares to the national average systems analyst range of $58,000 to $96,000.

Average systems analyst salary in Wilkes-Barre, PA

$75,000
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