Team leader jobs in Kannapolis, NC

About the Job: As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet KFC's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success. Partnering with the management team, you'll play a key role in business initiatives, helping to shape the future of our restaurant. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership and drive results. The Day-to-Day: Ensure consistent customer satisfaction by executing KFC Connect Success Routine and prioritizing customer needs. Oversee Team Members' completion of shift tasks and maintain clean, neat appearances. Ensure food safety, quality, and accuracy of orders. Resolve customer complaints quickly, maintaining positive customer relations. Provide regular feedback to the RGM on Team Member performance. Offer ongoing constructive and positive feedback to Team Members. Actively participate in training Team Members. Handle conflicts constructively and work with the RGM to achieve resolution. Assist the RGM in screening Team Member candidates. Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory and managing labor. Oversee proper product preparation, rotation, portioning, cooking and holding times. Assist the RGM with facility maintenance and ensure health and safety standards are always followed. Is this you? 1 year of restaurant/retail experience, with 3 months shift lead experience preferred Adheres to cash, security, inventory and labor policies Must be at least 18 years of age Accessibility to dependable and reliable transportation Excellent communication skills, management/leadership and organizational skills. Physical dexterity required (the ability to move up to 50 lbs. from one area to another). Attendance and Punctuality a must Operating of cash register as needed and making change for other cashiers. Basic Math skills Maintains customer satisfaction and adheres to health and safety standards Promotes and champions KFC's culture and values Provides constructive feedback to Team Members Executes shift duties accurately and efficiently Promotes equity, inclusion and belonging Ensures teammates and customers enjoy a positive experience Work-Hard, Play-Hard: Competitive Pay Free meal each shift Tuition reimbursement and scholarship opportunities Flexible schedules- day, night and evening shifts Vacation pay KFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!

Knighthead Life (“Company”) is a service and technology-oriented insurance company providing retirement solutions. With a focus on intentional innovation, ease of use, and partnership, we collaborate with our financial professional partners to develop competitive products and efficient processes to serve clients seamlessly. Knighthead Life is a member of the Knighthead Holdings (“KHH”) group of insurance companies, which also includes Knighthead Annuity & Life Assurance Company (“KHAL”), based in the Cayman Islands. KHAL is a well-rated insurance and reinsurance company established to serve global clients seeking principal protection and guaranteed financial products, as well as reinsurance of similar products from US insurers. KHAL has established itself as the market leader of fixed and fixed indexed annuity offerings for global clients. Since its inception in 2014, it has focused on helping clients preserve and grow accumulated wealth by providing fixed annuities with attractive guaranteed rates, generous liquidity features and a choice of payout options to provide predictable future income. It backs its commitment with superior financial strength and a commitment to the highest levels of client service. About the Role We're seeking a detail-driven and people-focused Team Lead to manage our New Business team for our annuity team. This role is pivotal in overseeing the end-to-end processing of new annuity applications, ensuring accuracy, timeliness, and compliance. You'll lead a team responsible for intake, review, transfer processing and contract issuance-while driving operational excellence and a culture of service. Key Responsibilities Supervise daily processing activities including application intake, data entry, contract setup, transfer packaging and transfer follow-up and policy issuance Monitor and manage workflow queues to ensure timely and accurate completion of new business tasks Review submitted applications for completeness and coordinate resolution of missing or incorrect information Ensure all processing activities comply with regulatory standards and internal guidelines Collaborate with internal teams such as compliance, sales support, and client services to resolve issues and improve turnaround times Track and report on key performance indicators (KPIs) related to processing volumes, accuracy, and service levels Provide coaching, training, and performance feedback to team members Serve as a point of escalation for complex processing cases or service concerns Lead initiatives to streamline operational processes and enhance system efficiency Support onboarding of new team members and cross-training across functions Qualifications Bachelor's degree in Business, Finance, or related field (or equivalent experience) 5+ years of experience in annuity operations, insurance, or financial services 2+ years of leadership or supervisory experience Demonstrated experience with MYGA and FIA product lines Experience with FAST New Business platform Strong understanding of annuity products and new business processing workflows Excellent organizational, communication, and problem-solving skills Familiarity with CRM systems and workflow management tools Ability to lead in a fast-paced, deadline-driven environment

As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work! Shift Leaders oversee the people, processes, and products required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Flexible Schedule Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Employee Referral Program Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match (additional eligibility requirements) Duties and Responsibilities Complete all training requirements including: Zaxbys Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work a minimum of 5 days and 32 to 40 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

Established in 1978, United Scrap Metal (“USM”) has grown from $200 and a rental truck into one of the largest full-service recyclers in the country. Today, the USM team continues to pioneer innovative, solutions-driven recycling programs through ethical and sustainable practices, which have earned them both acclaim and recognition amongst industry partners. With 700+ team members across 11 locations nationally, the company's commitment to excellence is reflected in its award-winning history, as well as an outstanding client retention rate across thousands of customers throughout North America. Equally as important is the expansion of the team's focus on philanthropy, sustainability, diversity and carrying out our corporate mission: making a positive impact on the lives of others. USM is proud to make a difference for its customers, partners, team members, communities and the planet as it continues to drive its expansion forward for the next forty years and beyond. USM is looking for purpose-driven individuals who seek to utilize their unique traits and attributes to make a positive impact on the company and further our mission. Team members at United are driven to achieve results and are tenacious in the face of challenges. They are humble and intellectually curious, seeking the ability to roll up their sleeves and “get their hands dirty” to solve complex problems while maintaining the motivation to develop both personally and professionally. Lastly, collaboration is vital to our business and line of work; therefore, our team members must be able to communicate and build relationships with multiple cross functional departments across the organization. Position Overview The Bilingual (Spanish) Operations Supervisor supports the Operations Manager overseeing and directing the various Operations Team Members who are responsible for sorting and separating raw materials. This individual's main priority will be to initiate process improvement and leadership of his or her area of assigned responsibility. Reports directly to the Operations Manager and oversees his or her specific department of team members. Summary of Responsibilities Operates the facility in full compliance with USM's Safety Program, EPA Regulations, & OSHA Standards; coordinates any other facets of the program with outside safety consultants while helping to facilitate ongoing training with an in-house safety liaison Supports all Wire Processing and De-Ox related activity Develops the strategic thought process and intuition of the key team members who lead each department; this will encompass developing a thorough operator training program in the future Implements policy in reference to attendance, punctuality, and equipment damage and disciplines, when necessary, if expectations are not met Understands our feedstock by given customer segments: Manufacturing, Demo & Contractors, Facility, Scrap Recyclers, Recycling Center, Obsolete / Repair Service Centers and Utilities Coordinates cost effective preventative maintenance, and overall upkeep of operations; upholds pre-inspection system standards and other proactive measures Responds to Sales Team inquiries regarding the scope of our services and overall capabilities Possesses the vision to profitably expand volumes and help grow the business into the future Establishes low turnover due to a superior workforce Supports development of risk mitigation initiatives Coordinates efficient day to day operations, scheduling and staffing logistics of his or her area of responsibility Identifies challenges, increases efficiencies and oversees the entire operation Creates and manages performance management and improvement tracking systems Performs new team member orientation, training & development logistics and recordkeeping Assists with team member relations Participates in cross functional committee facilitation Supports companywide communication and strategic initiatives (ISO 14001 / RIOS) Ensures team member safety, welfare, wellness, health reporting and services Must demonstrate competency in all aspects of the job and company objectives Demonstrates understanding of company policies, rules and trainings Other duties as assigned The Operations Supervisor contributes to the accomplishment of Operations practices and objectives that will create a team oriented and high-performance culture. The following represent a more detailed description of the expectations for the individual in this role: Scope and Responsibility of Position: Develops a cohesive team that facilitates delivering marketing commitments on a consistent basis; coordinates all maintenance activities related to machinery, plant equipment / building, and spare parts; develops a production schedule that helps maximize throughput while reducing cost per pound; strives to minimize downtime, with the exception of required maintenance related activity; participates in Night Shift “checks and balances”, ensuring coordinating activities and crossover. Leadership Role: Leads by example; provides training, support, and positive reinforcement to all team members; provides cross training, nurturing, and feedback that enable individuals to rapidly develop; executes timely employee reviews of all personnel; exhibits professional communication at all levels within organization; possesses a sense of urgency related to completing all committed orders on a timely basis; provides critical feedback on material recoveries and processing limitations; execution needs to be cognizant of our SWOT's (Strengths, Weaknesses, Opportunities, & Threats); builds a related network that can be leveraged for expertise, guidance, opportunity, and outsourcing knowledge is beneficial. Meet or Exceed Department Goals: Efficient production and timely delivery of quality products; consistent low-cost production in a safe environment; activities aligned with Operations Manager in regards to capital projects and overall operations; works with Operations Manager to develop concise cost structures and production standards while establishing an incentive program that rewards operational excellence.; consistently delivers production numbers in our current reporting format; executes prompt/accurate receiving reports and load recoveries; understands our material disposition and commodity markets. Required Characteristics Fluency in English; working knowledge / basic communication in Spanish College degree or equivalent related job experience preferred Experience in the metal industry/ manufacturing / heavy industrial environment preferred Possess a basic understanding of how a company operates financially Ability to be “hands on” while training and supporting direct reports Participates in personal ongoing development The Company desires a candidate who has shown a stable job history, dependable attendance practices and whose references can state is a trustworthy individual Ability to work in various environmental conditions such as extreme heat or cold, dusty, dirty and/or wet conditions Candidate must pass a pre-employment physical, background and credit check Able to fulfill flexible scheduling requirements as determined by the manager and / or business needs of the operation Minimum Safety Training Requirements Basic on-the-job training that satisfies the Primary Objectives of the specific position (as noted above) US-SOP-01 United in Safety Manual US-F11 QEH&S Policy US-SOP-03 Team Member Handbook We strive to demonstrate our Core Values in all positions at USM: Trust ● Commitment ● Loyalty ● Passion ● Respect● Service ● Performance USM is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. USM will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. USM is a Zero Impairment Workplace. USM provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Talent Acquisition contact or another member of our People Experience Team at ***********************. The decision on granting reasonable accommodation will be made on a case-by-case basis.

External Applicants: Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the . Cover Letter and Supporting Documents: Navigate to the "My Experience" application page. Locate the "Resume/CV" document upload section at the bottom of the page. Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files. Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission. Current Employees: Apply from your existing Workday account in the Jobs Hub. Do not apply from this website. A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified. Summary The Supervisor, Custodial Services, is responsible for the custodial staff and their daily activities. As a member of the team, the Supervisor, Custodial Services, will ensure the quality of work, professionalism, departmental concerns, time frames, work environment, and schedules meet the expectations of the department. *This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply. Essential Functions: Manages daily operation of custodial cleaning operations under the direction of the Manager of Custodial Services. Assist Managers' efforts in staffing, personnel management, and scheduling for operations. Assists the Manager of Custodial Services in counseling opportunities. Works with faculty, staff, and students who may be experiencing a housekeeping problem and reports the suggested corrective action to the Manager of Custodial Services. Observes and reports, through the work order system and management, any defects, deterioration, and wear and tear on the facilities. Counsels personnel on job-related matters and assists in preparing counseling reports and evaluations. Continuously improves efficiency of custodial operations at assigned buildings and adheres to budgets and timelines. Completes all required reports and forms, including monthly management reports, customer feedback forms, tracking forms, job requests, charts, inspection sheets, and action plans for continued routine and PM maintenance. Pursues training and development opportunities. Continuously strives to build knowledge and skills. Contributes to building a positive team spirit. Works as an essential employee as designated in the Facilities & Campus Services' Severe Weather Policy Trains personnel on proper procedures for various project work and rapid response issues with a strong focus on safety Required Education, Knowledge, Skills, Abilities: High school diploma or GED and two years of related experience and/or training; or equivalent combination of education and experience. Ability to read, analyze, and interpret general business periodicals, professional journals, and procedural manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Knowledge of carpet and floor maintenance techniques. Ability to communicate effectively in the English language sufficient to perform the duties of the position. Proficiency in computer use and relevant software including email, or ability to learn quickly. Ability to operate standard custodial and floor/carpet equipment. Understands and implements safety policies for chemical and equipment use. Ability to observe, assess, and record work, safety, and infection control standards. Ability to ensure the proper use of equipment, mixing of chemicals and observance of all safety rules and regulations. Is subject to recall after hours in the event of campus emergencies, disasters, or other special needs as directed by management. Ability to meet the requirements of the University's automobile insurance. Physical Requirements: Ability to do all of the following frequently: Climbing, stooping, kneeling, standing, lifting up to 25 pounds (occasionally up to 50 pounds), pushing, pulling, and grasping. Walking either within your respective areas or between areas on campus. Subject to both inside and outside environmental conditions including hazards. Preferred Education, Knowledge, Skills, Abilities: Experience in floor care processes of all types of floor care scenarios. Accountabilities: Responsible for own work. Supervises staff. May recommend personnel actions, including hiring and disciplinary actions. Additional Job Description Time Type Requirement Part time Note to Applicant: This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor. In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment. Equal Opportunity Statement The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status. Accommodations for Applicants If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact ************* or **************.

At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training. JOB DESCRIPTION Count on me - We know what to do, we make it easy, we do our part and we care! Job Title: Customer Lead Success Factors Job Code: 1300432 Department: Front End Reports To: Customer Service Manager Primary Purpose: To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service. Duties and Responsibilities: · Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience · Greet each customer and uses his or her name whenever possible · Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together · Check the bottom of every cart and under all baby seats for items before completing an order · Follow correct bagging procedures for the correct use of bags by type · Scan customers' order and handles the payment transaction, per standard practice · Avoid personal conversations with other associates when customers are present · Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers · Follow procedures for refunds and error correction · Make every attempt to maintain accurate cash control · Follow procedures and performs overrides · Identify customers needing assistance and offers to take the customer's order to their car including Food Lion To-Go orders (if applicable). · Maintain alertness and call for assistance when needed to service customers per service standards · Check prices quickly and accurately · Is courteous and helpful to other associates · Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code · Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice Ensure work station and front-end area (if applicable) of the store has a neat and clean presentation · Report any register malfunction to the Customer Service Manager or MOD · Ensure the MVP savings center KIOSK is filled with paper and properly working · Adhere to all company guidelines, policies and standard practices · Observe and correct all unsafe conditions that could cause associate or customer accidents · Notify QA of any cleaning issues or maintenance required on front end · Successfully complete computer-based training (CBT) and training aid courses · Perform the task of cashier when scheduled or as needed per the surge plan guidelines · Perform the task of managing the front end in the brief absence of the CSM/ACSM if needed to ensure service standards are maintained · Perform the task of Food Lion To-Go Runner when scheduled or as needed. · Ensure check stands are supplied with proper bags, register receipt paper, Catalina coupon paper and restocks cigarette drawers at each check lane · Find more efficient ways to do the job and seeks to reduce costs and improve labor productivity · Perform all other duties as assigned Qualifications: · High school graduate or equivalent preferred · Effective communication and customer service skills · Ability and willingness to learn multiple tasks and technical requirements of the job · Ability to perform the technical requirements of cashier and service center · Must meet minimum age requirements to perform specific job functions · Must be able to meet the physical requirements of the position, with or without reasonable accommodations Physical Requirements: · Ability to use computers, smart devices, and other communication systems required to perform job functions · Perform repetitive hand and arm motions · Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion · Pull or push up to 75 lbs. on occasion · Stand 100% of the time, frequently walking short distances · Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners · Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator · Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level · Meet established volume activity standards for the position · Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time · Have sufficient visual ability to check ID cards, checks, invoices and other written documents Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. If you have a disability and require assistance in the application process, please contact our Recruiting Department at ***********************

The Role: Apryse is seeking a Manager of Salesforce CRM (Operational Lead) who brings strong, hands-on Salesforce expertise, can oversee day-to-day activity, and has the aptitude to grow into a broader leadership role. This role is ideal for a high-performing senior admin who enjoys solving problems, driving improvements, and supporting a cross-functional team - not someone who needs everything defined or mapped out for them. You will be the player/coach of the Salesforce Admin function: Executing configuration work, supporting the business, guiding junior admins/contractors, and ensuring our core GTM systems run smoothly. You should thrive in ambiguity, collaborate well with others, and bring a proactive, positive attitude every day. This is not a "big strategy" role - it's a day-to-day operational leadership role for someone who can think clearly, communicate well, and keep the engine running while also spotting opportunities to improve process, quality, and user experience. Please note that candidates must be able to work Eastern Standard Time (EST) hours, as the position requires leadership and support across a global team. Responsibilities: Team & Workflow Leadership * Serve as the operational lead for the Salesforce Admin team (player/coach model). * Oversee workload management, ticket triage, prioritization, and day-to-day issue resolution. * Provide guidance, feedback, and support for junior admins and contractors. * Help build the team from the ground up - including processes, norms, and expectations. Hands-On Salesforce Administration * Perform and oversee configuration across Sales Cloud, Service Cloud, and CPQ as needed. * Build and optimize: flows, fields, objects, validation rules, record types, permissions, and layouts. * Maintain org structure, documentation, data hygiene, and change management standards. * Conduct quality checks and ensure changes follow defined deployment processes. * Support Salesforce CPQ in a day-to-day operational capacity (pricing, product rules, approvals, troubleshooting). * Spot opportunities for cleaner configuration, process efficiency, and error reduction. * Collaborate with Sales Ops, Finance, and RevOps to resolve quoting issues quickly. Systems Oversight & Improvement * Monitor system health, integrations (e.g., Boomi), and automation behavior daily. * Identify patterns, risks, and improvement opportunities across the CRM ecosystem. * Recommend tactical enhancements to reduce friction, improve usability, and increase data reliability. * Work through ambiguity and help shape clearer processes as the environment evolves. Cross-Functional Collaboration * Partner closely with Sales, CS, Finance, Legal, Marketing Ops, and RevOps on requests and enhancements. * Translate business needs into clear tasks or configuration changes. * Communicate with calm, clarity, and confidence - even when navigating incomplete information. Requirements: * 8+ years of Salesforce admin experience * Solid understanding of CPQ, Sales Cloud, and a strong understanding of the GTM tech ecosystem * Experience guiding or mentoring admins/contractors * Strong communication skills across business and technical audiences * Experience with release management, sandboxes, and deployments * SaaS or high-growth company experience preferred * Hands-on builder who takes pride in accuracy and best practices * Salesforce Certifications: Admin, Advanced Admin, Platform...etc. Benefits: * Competitive salary commensurate with experience and qualifications. * A comprehensive extended benefits package including health, dental and vision for you and your family, with company paid offerings. * 401K savings program with company match. * Generous paid time off (PTO) is offered to support the ability to rest and recharge. * A great team environment and resources, supporting you to do the best work of your life and providing unlimited career growth potential. * Highly autonomous and entrepreneurial environment. * Annual recurring WFH allowance for you to purchase items you need for your home office. * Ongoing support for learning development so you can master your craft. * Work with the hardware you're most comfortable with (Windows or Mac). * Diverse and inclusive workplace where we all learn from each other. Company Description As the industry-leading provider of document software development (SDK) technology powering everything from traditional desktop software to innovative web and mobile applications, at Apryse we are committed to delivering cutting-edge technology solutions that empower our clients to achieve their goals. With a broad international portfolio of combined companies, products, and leading technologies, we are actively changing the way the world works with documents to make work better and life simpler. Customers like IBM, Autodesk, DocuSign, Boeing, Microsoft (and many more!) come to us to realize their web and mobile strategies for document management, editing, and collaboration as the #1-ranked commercial document SDK of choice for companies worldwide. As a result, you can find our document technology in thousands of solutions, including those of household names, used by millions across virtually every industry. Our XODO app alone has 25M unique installs -- and counting -- and the highest ratings among PDF productivity apps on the largest online app marketplaces. Ready to join our team? If you are interested in helping Apryse deliver on its commitments and taking your career to the next level, we invite you to apply online now. Additionally, we view the above section as a guide, not a checklist. We welcome diverse and non-traditional backgrounds and encourage you to apply even if you do not have every requirement listed. The compensation for this position is commensurate upon experience, with a range between $95,000.00-$128,000.00 USD in on target earnings. We are committed to a work environment that is inclusive to all and free of discrimination. It is our policy to be an equal opportunity employer without regard to race, color, religion, sex, age, national origin, disability, sexual

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States. Position Summary The Customer Experience Team Lead demonstrates strong peer leadership skills and exceptional customer care when interacting directly with potential, new and existing customers, as well as AmeriGas colleagues. This CX Team Lead proactively ensures his/her team delivers a quality experience in every step of the customer's journey, resulting in increased customer satisfaction and account retention for the company. This position is intended to develop leadership and management skills while providing a guiding role to customer experience advocates within the Engagement Center. In addition to all foundational responsibilities (see the CXA I, II and III job descriptions), the CXA Lead will provide peers with real-time support and mentoring to ensure learning and effective performance in all elements of the service role. This role provides oversight and guidance to the team when the CX Supervisor is not available. Additional responsibilities may include call observations, and call-handling suggestions for supervisors, as well as delivering training for new hires and skill development classes. The CXA Lead demonstrates technical proficiency in all CXAI, II & III tasks and can effectively support and educate peers and new hires in training relative to these skills. Serves as a Subject Matter Expert in systems and processes. Key Characteristics: Exceptional communication, customer care and system utilization skills; works with the highest level of quality and integrity in all aspects of the role. Proactively and effectively collaborates with all CES employees and all AmeriGas business units to serve customers with achieve optimum quality and efficiency. Works to identify, design, and implement improvements; encourages others to continuously learn and apply new skills. Ability to identify process and performance trends and opportunities and communicate with leadership for follow up. Leads team members to achieve customer and operational performance standards; demonstrates positivity and creates a “can do” culture. Demonstrates support of company and culture in conversations and actions. Duties and Responsibilities: Provides real-time support to Customer Experience Advocates. Assists agents with questions and escalated customer requests or issues. Demonstrates subject matter expertise in all products, services, and systems. Explains, instructs, and mentors others to effectively deliver customer care, following AmeriGas processes, procedures, and policies. Provide recommendations to supervisors about agent coaching opportunities. Serves as back-up for the team Supervisor to provide oversight and support as needed. Assist and provide support to Customer Experience Supervisor(s). Attend department meetings and lead team huddles when appropriate. Readily accepts escalations and effectively responds to customer complaints when needed. Willingly supports additional customer contact types/cases as assigned. Effectively supports/leads employee training; serves as instructor/assistant as needed. Knowledge, Skills and Abilities: Completes the CXAIII Skills Test Assessment with 80% score or better. Minimum of six months of service in a CXA III role, or equivalent functional experience from other areas of the company. Works independently and collaboratively with all functions/roles across AmeriGas. Proactively communicates education and improvement opportunities. Understands historical processes and subsequent growth; recognizes and can articulate the business impact of process change. Demonstrates ability to understand performance improvement metrics and drive performance change. Excellent judgment and independent decision making within assigned authority levels. Strong leadership, competency development, and communication skills. Education and Experience Required: High School Diploma or Equivalent; Associate/Bachelors degree preferred. Three to five years customer service experience in a contact center environment. AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices. AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

Magnera's purpose is to better the world with new possibilities made real. For more than 160 years, the originating companies have delivered the material solutions their partners need to thrive. Through economic upheaval, global pandemics and changing end-user needs, they have consistently found ways to solve problems and exceed expectations. By bringing together these legacy companies, the distinct scale and comprehensive portfolio of products will bring customers more materials and choices. With a combined legacy of resilience, Magnera will build personal partnerships that withstand an ever-changing world. The Team Leader, IT On-site Support Services - North America is a hands-on team lead responsible for leading and coordinating on-site IT support operations in North America. This role ensures high-quality technical support for end-user devices, infrastructure, and workplace technologies, while managing a team of IT support specialists. The Team Lead will collaborate with global IT counterparts, third-party service providers, and internal stakeholders to deliver seamless support services and drive continuous improvement. Responsibilities Lead and manage regional on-site IT support teams, ensuring timely and effective resolution of technical issues. Oversee installation, configuration, and maintenance of PCs, mobile devices, IP phones, scanners, label printers, and other IT hardware. Monitor the North America IT incident queue to ensure prompt service delivery, ensuring compliance with Service Level Agreements. Develop and enforce standard operating procedures for incident response, service request handling, and escalation protocols. Manage vendor relationships and third-party support contracts for on-site services. Maintain accurate documentation of support activities, asset inventories, and configuration records. Support onboarding and offboarding processes, including device provisioning and decommissioning. Manage software updates, ensuring systems are up-to-date. Travel as needed to support remote sites and ensure consistent service delivery. Perform other duties as assigned. Qualifications EDUCATION & EXPERIENCE: Bachelor's degree in Information Technology or other relevant discipline preferred, or equivalent experience in IT required. 10+ years or more related IT experience. Knowledge of relevant operating systems - Windows, Mac, iOS. Technical competency with printer, scanner and other hardware devices. Experience working with Active Directory, Group Policy. Knowledge of video conferencing concepts. Basic Knowledge of networking technologies. COMPETENCIES: Strong verbal and written communication skills. Strong leadership and communication skills. Comfortable working with Business leaders. Excellent problem-solving skills.

Job Description Zone Support Supervisor provides remote support to field representatives from their home office. Other duties may be assigned. To achieve this job successfully, an individual must be able to perform the essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability require ADDITIONAL DUTIES/RESPONSIBILITIES OR EXPERIENCE Grocery, mass or drug store experience preferred Must be proficient on e-mail, Excel and Word. Must possess excellent written and verbal communication skills. Limited travel Work from office or home Other duties as assigned EDUCATION: This position requires a minimum education level of a High School Diploma* *Equivalent Experience may be substituted if asterisk present EXPERIENCE: Minimum of 1 year experience preferred. COMPUTER SKILLS: To perform this job successfully, an individual should have working knowledge of and active access to computers, including the Internet, e-mail, and competent with Microsoft applications. SUPERVISORY RESPONSIBILITIES: This position will have no direct supervisory responsibilities. WORK ENVIRONMENT: The work environment characteristics described here represent those an employee encounter while performing the job's essential functions. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. This position's work environment is primarily inside office locations that are typically not extreme (hot or cold) environments. PHYSICAL DEMANDS: The physical demands described here represent those that an employee must regularly meet to perform the essential functions of the job successfully. Reasonable accommodations may enable qualified individuals with disabilities to perform the essential functions of: Ability to lift up to 50 lbs., bend and stoop continuously and stand for limited periods. It also requires the ability to see, hear, walk, stand, speak, sit, learns, read, concentrate, think, communicate, and work. DISCLAIMER: The preceding description is not designed to be a complete list of all duties and responsibilities required of the Zone Support Supervisor. WE ARE AN EQUAL OPPORTUNITY EMPLOYER: FDM Field Administration, Inc. provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition, to federal law requirements, FDM Field Administration, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which it has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. FDM Field Administration, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of FDM Field Administration, Inc. employees to perform their job duties may result in discipline up to and including discharge. Responsibilities DUTIES AND RESPONSIBILITIES Must be capable of facing and rectifying challenges, use independent judgment, and exercise discretion as needed Work closely with Zone Director/ Zone Leads to ensure they have a complete understanding of all client projects and directives Responsible for tracking progress, following up on any late completions to ensure we are meeting client deadlines. Supports the Zone in the recruitment, screening and onboarding of new merchandisers Responsible for providing quality assurance via live or phone audits on behalf of our clients. Work closely with management and provide expert advice on field conditions that require management to make changes to internal web tools for field use. Coordinate special project pre-planning activities

Site Leader, Solutions Center BH Job ID: 3442 SF Job Req ID: 16094 Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job title: Solutions Center Site Leader Location: Mooresville, NC - On-Site Job Overview: The Site Leader for the Mooresville Solutions Center will be a critical role within our Ingersoll Rand Precision Technologies business platform where we design, engineer and manufacture pumps and related components for the ARO brand across North America, LATAM, Europe, Africa and Middle East regions. More specifically, the ARO Mooresville Solutions Center will oversee specification for and manufacturing of customized components, pumps, and systems utilizing ARO products. The Site Leader will lead a cross-functional team involving procurement, inventory, operations, quality, assembly, shipping / logistics, and fabrication / machining. The ideal candidate will need to be capable of interfacing with and managing personnel in each of these areas and have experience with low volume / high customization products. Responsibilities: * Supervise and manage personnel on a cross-functional team, including procurement, inventory, operations, quality, assembly, shipping / logistics, and fabrication / machining. Foster a team culture of collaboration, accountability, and continuous improvement. Strive to coach, mentor and develop individuals as well as the team as a whole * Oversee daily operations to meet production schedules, quality standards, and cost objectives * Partner with commercial teams in multiple regions to quote, specify, and execute on a developing order funnel * Act as a liaison between leadership and operational staff to ensure alignment and effective communication. Prepare and present operational reports for leadership, highlighting successes and areas for improvement * Manage budgets and allocate resources effectively to achieve operational targets * Disciplined supplier selection and management to fulfil custom solution packages * Develop and implement standard work and factory processes / systems which are in compliance with requirements of ISO 9001 standards * Implement processes / systems that optimize efficiency, reduce waste, and improve productivity. Track and analyze key performance indicators (KPIs) and metrics to assess operational effectiveness (ie. SQDIP, Gemba process) * Execute site level safety and ergonomic requirements to promote a safe work environment and ensure team compliance with all safety and environmental rules, policies, and procedures Requirements: * 5+ years' experience in manufacturing or operations Core Competencies: * Experience with quality standards such as ISO 9001 * Excellent management / leadership aptitude * Excellent verbal and written communication and interpersonal skills * Ability to handle multiple critical projects concurrently and re-order priorities regularly as business needs fluctuate and change * Innovative problem-solver, analytical thinker * Motivated self-starter Preferences: * Bachelor's degree in supply chain, business management, engineering, operations a related field chain, business management, engineering, operations a related field * Proficient with Microsoft Office (Excel, PowerPoint, etc.) * Familiarity with industrial equipment design, assembly, maintenance, production, or manufacturing type environment * Experience with project / program management * Experience with low volume / high customization products Travel & Work Arrangements/Requirements * Fully site based at Mooresville Customer Solutions Center located in Mooresville, NC * Up to 10% travel as required What We Offer At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit *************

Proven to Perform. From the edges of space to the bottoms of ocean, our materials are proven to perform -- and so is our team. We're hiring high performers as proven as our products. Join us. Minimum Job Requirements (Equivalent combinations of education, licenses, certifications and/or experience may be considered) Education Required Bachelor's degree in Engineering, Industrial Management, Operations, or a related field (or equivalent experience). Preferred Experience Required 10 years of in industrial manufacturing setting 5 years of continuous improvement leadership Demonstrated experience leading functional teams or projects Certifications Certified in Lean methodology (e.g., Lean Practitioner, Lean Six Sigma Green Belt or higher). Preferred Qualifications and Skills: Mastery of core Lean tools: Value Stream Mapping, 5S, Standard Work, Visual Management. Demonstrated success implementing plant-wide 5S systems. Experience in extended value stream analysis and improvement. Expertise in materials flow, inventory strategies, and capacity analysis. Proficiency in Six Sigma methodologies (DMAIC), including root cause analysis and statistical tools. Proven ability to lead Quick Changeover (SMED) and Mistake-Proofing (Poka-Yoke) initiatives. Strong working knowledge of Leader Standard Work and Daily Tiered Management Systems. Skilled in coaching, mentoring, and certifying CI practitioners. Proficient in Microsoft Office (Excel, PowerPoint, Word). Excellent communication, facilitation, coaching, and influencing skills across all organizational levels. Able to drive engagement, alignment, and performance through effective change leadership. Capable of simplifying complex issues and fostering consensus-based solutions. Work Environment & Physical Requirements (Typically required to perform the essential functions of this job) Must meet requirements outlined in Safe Job documentation. Work performed in both office and manufacturing environments. Exposure to plant operations and industrial conditions Domestic and/or international travel may be required. Personal protective equipment must be worn as required by safety guidelines. Must meet requirements outlined in Safe Job documentation. Disclaimers The is: This job description outlines the general nature and scope of the position and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications. This document is not a contract and may be modified at the discretion of ATI Metals or its subsidiaries at any time.

Proven to Perform. From the edges of space to the bottoms of ocean, our materials are proven to perform -- and so is our team. We're hiring high performers as proven as our products. Join us. Minimum Job Requirements (Equivalent combinations of education, licenses, certifications and/or experience may be considered) Education Required Bachelor's degree in Engineering, Industrial Management, Operations, or a related field (or equivalent experience). Preferred Experience Required 10 years of in industrial manufacturing setting 5 years of continuous improvement leadership Demonstrated experience leading functional teams or projects Certifications Certified in Lean methodology (e.g., Lean Practitioner, Lean Six Sigma Green Belt or higher). Preferred Qualifications and Skills: Mastery of core Lean tools: Value Stream Mapping, 5S, Standard Work, Visual Management. Demonstrated success implementing plant-wide 5S systems. Experience in extended value stream analysis and improvement. Expertise in materials flow, inventory strategies, and capacity analysis. Proficiency in Six Sigma methodologies (DMAIC), including root cause analysis and statistical tools. Proven ability to lead Quick Changeover (SMED) and Mistake-Proofing (Poka-Yoke) initiatives. Strong working knowledge of Leader Standard Work and Daily Tiered Management Systems. Skilled in coaching, mentoring, and certifying CI practitioners. Proficient in Microsoft Office (Excel, PowerPoint, Word). Excellent communication, facilitation, coaching, and influencing skills across all organizational levels. Able to drive engagement, alignment, and performance through effective change leadership. Capable of simplifying complex issues and fostering consensus-based solutions. Work Environment & Physical Requirements (Typically required to perform the essential functions of this job) Must meet requirements outlined in Safe Job documentation. Work performed in both office and manufacturing environments. Exposure to plant operations and industrial conditions Domestic and/or international travel may be required. Personal protective equipment must be worn as required by safety guidelines. Must meet requirements outlined in Safe Job documentation. Disclaimers The is: This job description outlines the general nature and scope of the position and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications. This document is not a contract and may be modified at the discretion of ATI Metals or its subsidiaries at any time.

Who We Are: Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. JOB MISSION As part of the New Balance retail leadership team, the part-time Retail Team Lead assists with duties such as opening/closing the store, driving results and delivering a world class experience for our guests. You will lead by example through New Balance's Core Competencies. MAJOR ACCOUNTABILITIES Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates Be results-driven in achieving our store key performance indicators through training and development of our associates Deliver a great guest experience utilizing our GUEST service model Opening/closing the store Follow safety and reporting regulations, including proper lifting procedures REQUIREMENTS FOR SUCCESS Must be 18 years of age or older. 2 years' retail supervisory experience preferred High school diploma or equivalent educational experience Demonstrated leadership ability Strong customer service and verbal communication skills Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays Ability to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location) Regular Associate Benefits Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture. Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount. Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount. Equal Opportunity Employer New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.

Plano, Texas;Charlotte, North Carolina; Phoenix, Arizona **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (*************************************************************************************************************** **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** This job is responsible for managing a unit for a site, region, or product line within the bank's internal operations. Key responsibilities include managing a team within the Global Credit Operations Syndicated and Corporate Lending organization. Candidate will be adept at resolving highly complex problems, ensuring compliance with policies, and developing and implementing new processes to improve operating efficiency and ensure accuracy of workflow. Job expectations include managing employee performance, development, talent planning, and process improvement. **Responsibilities:** + Manages staffing levels and capacities, prioritizes employee development by providing effective coaching and training, and shares constructive feedback to drive Operational Excellence + Oversees end-to-end processes and ensures adherence to bank and regulatory policy and procedures when making decisions that impact various operations and product lines + Develops and analyzes procedures to enhance unit and/or product-related activities and oversees budget and expense management, reporting, and forecasting for designated areas + Implements improvements to drive the growth to the overall processes and identifies data, metrics, and key performance indicators to measure process effectiveness + Aligns bank priorities and strategies to employee metrics and goals, evaluates employee progress, and strives to recognize, encourage, and improve team performance to support an inclusive work environment **Managerial Responsibilities:** This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. + Diversity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully. + Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement. + Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the "why" and connects contributions to business results. + Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks. + People Manager & Coach: Knows and develops team members through coaching and feedback. + Financial Steward: Manages expenses and demonstrates an owner's mindset. + Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth. + Driver of Business Outcomes: Delivers results through effective team management, structure, and routines. **Required Skills:** + 5 years of experience with commercial lending + Familiarity with commercial credit or commercial loan terminology + Experience with reading, interpreting, and analyzing complex legal documentation such as credit agreements, and amendments + Highly organized, proactive, and able to plan, prioritize and manage deliverables + Strong written and verbal communication skills; able to target messaging to different audiences + Effective problem-solving skills + Proficient computer skills in M365 (including Windows, Excel, Word, and Outlook) + Can work independently while balancing early escalation to ensure seamless closing + Adapts well to a quickly evolving environment + Experience with LoanIQ + Syndicated loan experience **Skills:** + Business Operations Management + Customer Service Management + Performance Management + Talent Development + Client Management + Leadership Development + Process Management + Relationship Building + Hiring and Onboarding + Policies, Procedures, and Guidelines Management + Process Design + Risk Management + Workforce Analytics **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Job Description Join Our Team as an HVAC Call Center Supervisor Are you an experienced leader with a strong background in customer service and call center operations? We're looking for an HVAC Call Center Supervisor to oversee our customer service and dispatch teams, ensuring smooth daily operations, strong performance, and a positive, productive work environment. This is a pivotal role for someone who thrives in a fast-paced setting, excels at coaching and mentoring, and is passionate about driving service excellence. Position Details Title: HVAC Call Center Supervisor Reports to: General Manager Schedule: Monday-Friday, 7:00 AM - approximately 4:00 PM (in-office) Compensation: $60,000 base salary, depending on experience, plus additional earning potential What We Offer Performance bonus opportunities Year-round work stability 2+ weeks of accrued PTO in your first year 5 paid holidays plus your birthday off Medical, dental, vision, life, and supplemental benefits 401(k) with 3% full match and partial match on 4-5% Ongoing training and career growth opportunities Quarterly incentives tied to performance goals Fun company events and team-building activities Key Responsibilities Lead, motivate, and support the call center, dispatch, and customer service teams to meet and exceed performance goals. Train new hires and provide ongoing coaching to improve skills, knowledge, and productivity. Develop and implement process improvements to increase efficiency and customer satisfaction. Handle escalated customer issues with professionalism and empathy, ensuring timely resolution. Monitor, track, and report on departmental performance metrics and KPIs. Collaborate across departments to streamline workflows and enhance service delivery. Foster a culture of accountability, teamwork, and continuous improvement. Required Qualifications Experience with ServiceTitan software (1+ years preferred). HVAC or related industry experience. Supervisory/Management/Leadership experience, ideally overseeing teams of 5 or more. Proficiency in Microsoft Office 365 (Teams, Excel, OneDrive). Strong phone-based customer service experience. Demonstrated ability to track and deliver on departmental metrics. Strong multitasking, organizational, and time-management skills. Excellent communication and interpersonal skills with a passion for coaching and team development.

ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development Title: Senior Site Contracts Lead Role Summary: Responsible for overall oversight, management, and delivery of site contracts for assigned studies at country, regional, or global level and other site contracting projects as assigned. Responsibilities: In collaboration within ICON internal project team members and client, develops and implements the overall study site contracting strategy at country, regional, or global, as assigned. Leads, trains, and/or serves as consultant on the site contract and budget development process from origination through finalization. Serves as the study-specific point of contact with the ICON project team and client's legal/budget team on contract and budget matters. Maintains open/professional communication with clients, Site Contracts Department team members, and other ICON employees, as appropriate. Works cross functionally with internal and external stakeholders in support of timely start up and maintenance for the conduct of clinical trials including oversight of Site Contracts Negotiators' accuracy in forecasting contract execution timelines. Proactively identifies risks to meeting site contracting and study timelines and proposes solutions and supports implementation of proposed solutions to mitigate potential risks. Prepares and/or oversees preparation/processing of contractual documents and related correspondence, as needed. Reviews, supports, and oversees Site Contract Negotiators with complex negotiations and finalization of Clinical Trial Agreements, budgets, amendments, and other ancillary documents as needed. Conducts final quality checks by adhering to departmental and/or client requirements, as required. Responsible for overall financial management for site contracts, including but not limited to, working within the scope of the project, identifying out of scope work, monitoring financial units, and other tasks as required. Accountable for complex global studies with large country mix, complex protocols and budgets, transition studies, and other challenging studies. Leads and/or participates in departmental initiatives and process improvements, as assigned. Serves as mentor for other Site Contracts Leads. May act in portfolio lead capacity based on portfolio size and requirements. Provides subject matter expertise and shares lessons learned for areas of site contracting as assigned. Completes all required project, client, department, and ICON trainings on time and adheres to the applicable SOPs, processes, and procedures. What you need: Bachelor's Degree 6-9 years of experience Demonstrates professionalism in conducting daily activities. Exhibits extensive competency in Microsoft Office Suite applications (i.e. Word, Excel, PowerPoint, Outlook). Ability to follow written and oral instruction from a variety of sources. Completes tasks independently on time and in an efficient manner. Ability to mentor and train other site contracts team members as needed. Demonstrates effective time management skills and has ability to prioritize multiple tasks with little to no management guidance and oversight. Strong attention to detail. Great interpersonal and communication skills. Confidence in dealing with external and internal clients. Strong verbal and written communication skills. Exhibits ability to be agile as needed to ensure study deliverables are met. Demonstrated experience in leadership role such as people management in a matrix environment or site contract lead. Exhibits strong conflict resolution skills. What ICON can offer you: Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: Various annual leave entitlements A range of health insurance offerings to suit you and your family's needs. Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family's well-being. Life assurance Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here. Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply

Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? LabCorp is seeking a Support Services Supervisor to join our team. In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives" Requirements High school diploma or equivalent Associates or higher degree is a plus 3 years of relevant experience; preferably in a clinical laboratory Prior supervisory or leadership experience is preferred. Familiarity with laboratory operations as well as policies and procedures are preferred. Strong computer skills and working knowledge of Microsoft Office Excellent communication skills; both written and verbal High level of attention to detail with strong organizational and prioritization skills Strong critical thinking skills with the ability to make decisions in a fast-paced environment. Ability to handle the physical requirements of the position. Job Duties/Responsibilities Supervise the day to day operations Assist with preparation of laboratory specimens for analysis and testing Directly supervise, train, and mentor non-technical personnel of the department Monitor daily workflow in the lab and schedule adequate coverage Responsible for ensuring all shifts in the department are properly staffed Research and resolve any production errors while escalating when necessary Engage in continuous process and service level improvements Perform quality assurance checks to ensure efficiency and accuracy Prepare and maintain Quality Assurance records and documents Meet regularly with direct reports to provide coaching and feedback for their development Responsible for administering and managing policies and procedures Process and maintain payroll and personnel files Perform administrative duties as needed Work Schedule: Monday - Friday 3:30pm - 12:00am with hours that may vary due to department needs. Location: Winston Salem, NC Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

Team Leader Tanglewood provides the opportunity for Team Leaders to develop a wide range of skill sets divided across separate services at the Tanglewood site, each service provides you with a different experience of care/support needs. There are opportunities for personal development alongside career development when developed skill sets are met, which include; providing outstanding care/support to the People We Support, writing/developing care plans & risk assessments, managing/supporting the staff team, liaising with Medical Professionals and Families as part of a multi-disciplinary team, etc. You would also be required to part-take in health & safety checks, auditing and analysing documentation. This is a great opportunity if you are wanting to develop your skills and progress higher within the care sector. RESPONSIBILITIES Job Purpose: * To work with the Service Manager to oversee a supported living service, ensuring that systems and standards are maintained to a high quality. * To ensure compliance with all external regulatory standards. * To provide support and supervision of Support Workers within the identified team. Key Responsibilities: * To support and supervise the delivery of person centred services to all people using the service * To support the Service Manager in the completion of accurate rota and timesheet information * To promote and support the health and safety of both people using the service and support staff * To ensure that the actions of all staff directly supporting people using the service support their care, protection and well-being * To develop own knowledge and practice relative to continuous service improvement * To provide support and supervision to Area Office Support Workers, to ensure effective and efficient person centred service delivery. * Essential Experience and Qualifications Ideally you will hold an NVQ / SVQ 3 or a QCF level 3 award certificate or diploma in Health and Social Care or equivalent, and have relevant experience preferably within the relevant field. You will have supervisory responsibilities therefore previous management/supervisory experience is essential. In this role you will be required to be highly flexible and participate in the 24 hour on-call rotational system providing management support to staff and person-centred approaches to the people who use our service.