Team Lead, Market Operations
Team leader job in Tacoma, WA
At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines.
For more information on Carvana and our mission, sneak a peek at our company introduction video .
About the team and position
Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions.
The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities.
What you'll be Doing
Be a continuous positive force within the market and create strong morale and spirit throughout the team.
Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role.
Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set.
Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition.
Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss.
Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience.
Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine
Actively look for ways to improve the overall customer and Advocate team experience.
Address and effectively manage complex and sensitive customer-facing issues.
What you should have
5+ years work experience in a customer facing team environment
3+ years of management experience
Proven history of developing and coaching employees
Prior experience with strategic planning, process improvement, and guiding teams to exceed goals
Excellent interpersonal and leadership skills
Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience
Willingness to work on weekends
Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves
It would be great if you also had
Bachelor's Degree
Experience with Salesforce or Tableau
An analytical mind
Experience handling logistics
What we'll offer in return
Full-Time Salary Position: Salary Range: $70,000-$75,000
Medical, Dental, and Vision benefits
401K with company match
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
A great wellness program to keep you healthy and happy both physically and mentally
Access to opportunities to expand your skillset and share your knowledge with others across the organization
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
A seat in one of the fastest-growing companies in the country
Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
Must be able to read, write, speak, and understand English.
The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs.
Frequent driving requires excellent visual activity and manual dexterity.
Requires to work in outdoor weather conditions.
Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time.
Frequently communicates with customers and must be able to exchange accurate information.
Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Customer Service Lead
Team leader job in Auburn, WA
SmartTalent Staffing is looking to hire a Customer Service Lead for a Logistics company in Auburn, WA (Details below)
TITLE: Customer Service Lead
SCHEDULE: Monday - Friday, 7:00am - 3:30pm
PAY: $32-$35
BENEFITS OFFERED: Paid Weekly, Direct Deposit, Affordable Health Care, Full-Time, Opportunities for career growth
SUMMARY:
This critical logistics position is serves as the main contact for assigned clients tracking the inbound and outbound containers.
JOB FUNCTIONS & RESPONSIBILITIES:
Supervision & Leadership
·Lead and train CSRs on client workflows, customs/FTZ procedures, and container tracking.
·Assign daily work, monitor progress, handle escalations from CSRs, and ensure accuracy across all IMS/PMS entries.
·Serve as primary escalation point for equipment issues, free time problems, customs delays, drayage challenges, or customer complaints.
Client Coordination & Communication
·Act as senior point of contact for key clients; ensure timely updates on inbound/outbound containers, free time status, warehouse activity, and documentation.
·Review and approve customer communication sent by CSRs for accuracy and professionalism.
·Ensure quarterly client profile updates are completed and reviewed for accuracy.
·Customs, FTZ & Regulatory Oversight
·Oversee CSR support to customs brokers and government agencies (FDA, USDA, EAR, AES, etc.).
·Ensure FTZ rules, documentation requirements, and recordkeeping accuracy are followed by the CSR team.
·Troubleshoot customs holds, wrong manifest issues, and release delays.
·Container & Transportation Workflow Management
·Oversee the daily status of containers for all assigned clients across the team.
·Monitor trucking updates, ensure timely communication of LFD (last free day), and intervene when drayage exceptions occur.
·Confirm that drayage instructions issued to carriers are accurate and timely.
·Documentation & System Accuracy
·Ensure all CSR entries in IMS/PMS are consistent, accurate, and compliant with tariff/commodity requirements.
·Oversee export freight forwarding documentation (B/Ls, phytos, COO, etc.) and verify correctness before release.
·Review discrepancies in container status, releases, and warehouse updates.
Billing & Financial Accuracy
·Oversee all drayage, accessorial, and service billing completed by CSRs.
·Review invoices for accuracy and ensure timely transmission to accounting.
·Handle billing disputes or exceptions escalated from CSRs or customers.
·Process Improvement & Reporting
·Identify workflow bottlenecks in customs releases, trucking delays, or documentation processes.
·Propose and implement corrective actions.
·Provide management with weekly status reports on container flow, CSR performance, and billing metrics
REQUIREMENT SKILLS & COMPETENCIES:
·Education and/or experience: 3+ years of relevant experience
·Language skills: Ability to read and interpret documents
·Mathematical skills: Ability to add, subtract, multiply and divide.
·Reasoning ability: Ability to apply common sense understanding to carry out instructions.
SmartTalent Staffing is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.
Operations Supervisor - Electronics Recycling-
Team leader job in Tacoma, WA
eWaste.Pro is a leader in sustainable e-waste management solutions, advancing the circular economy and reducing the carbon footprint of discarded electronics. We specialize in IT asset disposition (ITAD), device refurbishment, software development, and materials recovery. Our proprietary diagnostics platform, Retest.us, automates testing, grading, and resale readiness to extend the life of electronics. Additionally, we are developing modern refining capabilities to recover critical minerals, transforming e-waste into valuable resources for future technology.
Role Description-Operations Supervisor (On-Site, Tacoma, WA)
We are seeking a full-time operations supervisor to lead warehouse operations in our electronics recycling facility. You will be responsible for daily workflow oversight, productivity, safety, and continuous improvement in all processing activities. This role requires strong team leadership, hands-on problem solving, and a focus on efficiency, quality, and regulatory compliance.
Core Responsibilities
Supervise, coach, and hold team members accountable for performance and accuracy
Manage device intake, sorting, grading, and workflow priorities
Track KPIs and implement improvements to increase throughput and recovery value
Maintain an organized and safe warehouse environment
Ensure compliance with data security, environmental, and safety regulations
Collaborate with leadership on operational planning and resource needs
Support business growth initiatives through operational readiness and partner success
Qualifications
Proven leadership and supervisory experience in operations, warehousing, logistics, or recycling
Strong understanding of operational workflows and process management
Analytical problem-solving skills with ability to improve productivity and quality
Effective written and verbal communication abilities
Ability to work independently and lead by example in a physical warehouse setting
Familiarity with e-waste management, ITAD, or sustainability practices preferred
Willingness to support business development efforts and operational scale-up
Senior Java OMS Technical Lead
Team leader job in Seattle, WA
Role: Senior Java OMS Technical Lead
Skills: Sterling OMS, Java Microservices, Kubernetes, Cloud Native(AWS)
About the Role: Seeking a Senior Technical Lead to oversee development for Sterling OMS and Java microservices-based solutions in a cloud-native environment.
Responsibilities
Lead a team of developers working across OMS and microservices.
Translate business requirements into high-level and low-level technical designs.
Implement scalable solutions using Spring Boot, Kubernetes, AWS.
Customize and configure Sterling OMS for order flows, inventory, and fulfillment.
Conduct code reviews, performance optimization, and issue resolution.
Work closely with architects and product leads to ensure high-quality delivery.
Required Skills
7-10 yrs experience in Java + OMS ecosystem.
Strong hands-on experience with Sterling OMS (custom APIs, pipelines, payment flows, sourcing, etc.).
Deep technical background in Java Microservices, REST APIs, containers, Kubernetes.
Strong debugging, design, and mentoring skills.
Cloud experience (AWS) is required.
Operations Supervisor (Swing/Night Shift)
Team leader job in Seattle, WA
We are hiring for Swing/Night Shifts: o Night Shift - Thur - Mon; 4pm - 3am o Swing Shift - Sat - Wed; 11am - 9pm (Tue/Wed Night shift coverage) Role of the Operations Supervisor Responsible for supervising operations personnel and routing drivers and monitoring work to ensure efficient and effective operations.
Essential Responsibilities
* Assigns employees to routes and special pickups for timely services. Assigns employees to balance workload. Arranges alternate coverage of service in case of employee absence or equipment failure.
* Ensures the accountability of route completions. May analyze routes, make recommendations, and implement routing changes.
* Monitors work to ensure efficient and effective operations. Observes collection practices on the routes and enforces safety policies and procedures.
* Resolves, with drivers as appropriate, customer service problems, ensures extras and overlooks are picked up and responds to complaints of unsatisfactory service. Investigates and resolves customer inquiries and complaints. May include responding to and corresponding with jurisdictional staff.
* Recommends rate adjustments and how to resolve billing disputes. With management approval, may make rate adjustments and resolve billing disputes.
* Generates and analyzes operational reports and make recommendations as appropriate.
* Possesses knowledge of rates to ensure appropriate customer billing. Advises Operations Manager of delinquent accounts and assists in their collection.
* Performs or reviews pre- and post-trip inspections.
* Investigates and reports on worker injuries, accidents, and other incidents.
* Maintains time records and manage attendance issues, providing timely feedback when necessary.
* Drives trucks, as needed.
* Ensures policies, procedures, and collective bargaining agreement (as applicable) are followed.
* May dispatch or be back-up for dispatch duties.
* May participate in community and business meetings and events on behalf of the company.
* Other duties as assigned
Qualifications
* Possession of a high school diploma or GED required.
* Bachelor's degree preferred.
* Management experience in waste industry/recycling programs, transportation, production and logistics operations or related field.
* Valid Driver's License required.
* Principles of employee training, supervision, and evaluation.
* Supervisory techniques, resource allocation, planning and budgeting.
Recology Offers
* An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities.
* The largest employee-owned resource recovery company in the industry with terrific benefits to help you prosper.
* A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing.
* An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize.
* Distinct professional challenges to connect with, care for, and grow community that sees a world without waste.
Recology Benefits May Include
* Paid time off and paid holidays.
* Health and wellness benefits including medical, dental, and vision.
* Retirement plans (Employee Stock Ownership Plan, 401(k) with match).
* Annual wellness incentives.
* Employee Assistance Program (EAP).
* Educational assistance.
* Commuting benefits.
* Employee referral program.
Supplemental Information
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate.
Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law.
This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.
Associate Director, Quality Site Leader, PNW Site
Team leader job in Bellevue, WA
SummaryThis role will be the Quality Management Representative responsible for overall Quality Assurance activities at the Bellevue, WA office. They will stand up the site quality management system to accommodate design and development of software products to support both medical and non-medical devices. This role will be responsible for interacting with external regulators, maintaining site certifications, driving continuous improvements in the area of quality and partnering with other Digital sites within GE HealthCare. They will interpret internal and external business challenges and recommend best practices to improve products, processes or services. Stays informed of industry trends that may influence work.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Job Description
Roles and Responsibilities
Creates a Quality culture by driving compliance activities around Digital product offerings. This includes being responsible for the quality management system for the site and driving Quality metrics.
Ensures quality and regulatory compliance while driving process effectiveness and efficiency.
Represents GE HealthCare to external agencies and champions the evolution of the quality culture which includes executing and driving quality objectives, metrics, reporting and operating mechanisms.
Displays deep expertise within quality, providing professional or thought leadership. Defines and influences policy and ensures delivery within quality, linking with other functions of the organization. Interacts with external regulators, hosting inspections and representing the site from a quality perspective to leadership inside and outside of GE HealthCare.
Will lead cross-functional teams or projects with moderate to high resource requirements, risk, and/or complexity. Presents business solutions to leaders in the area of quality.
Communicates complex messages and negotiates mainly internally with others to adopt a different point of view. Influences peers to take action and may negotiate with external parties or customers.
This role has a major influence on quality policy and operating guidelines impacting the site.
Uses high level of judgment to make decisions and handle complex tasks or problems that impact the function. Has ability to assess quality of information given and ask pertinent questions to stakeholders.
Able to offer new solutions to problems outside of set parameters and is able to construct and provide recommendations. Uses multiple internal and some external sources outside of own function to help arrive at a decision.
Required Qualifications
Minimum of Bachelor's Degree in Engineering, Computer Science or equivalent.
Minimum 5 years' experience in Quality Assurance / Regulatory Affairs.
Minimum 3 years' experience in software within a regulated industry.
Practical knowledge of software development and familiarity with Software Development Lifecycle (SDLC) in medical device or healthcare software development environment.
Experience with Agile/Lean software development methods.
Ability to effectively communicate technical information in English (both written and oral).
Desired Characteristics
Experience in the development of (Artificial Intelligence) AI enabled products.
Strong leadership and communication skills. Previous project management experience is preferred.
Demonstrated understanding or aptitude to understand Medical Device QMS requirements and regulatory requirements including but not limited to FDA CFR 21 820 and ISO 13485. Demonstrated expertise to effectively communicate within all levels of the organization around concepts of design controls, design verification and validation activities; production & process controls; Corrective & Preventive Action (CAPA), complaints & risk management.
Demonstrated collaboration, negotiation & conflict resolution skills.
Demonstrated ability to lead, acknowledge, develop, communicate & implement a strategy under crisis situations to ensure compliance.
Demonstrated understanding of product development lifecycles, design change and document change control, process verification and validation methodologies, manufacturing / production process control methodologies, and servicing in a medical device environment. Experience in a global working environment.
Experience leading and implementing change. Experience performing internal audits and participating in external audits.
Exceptional analytical, problem solving & root-cause analysis skills. Ability to multi-task & handle tasks with competing priorities effectively. Strong technical aptitude (i.e. able to read & comprehend technical documentation & execute procedures), global regulatory experience & demonstrated experience interfacing with regulators.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership -always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.
#LI-MC2
We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $119,200.00-$178,800.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.Additional Information
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No
Auto-ApplySite Lead
Team leader job in Fort Lewis, WA
Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in the intelligence community, defense, civil, and commercial markets.
**Contingent upon Award of Contract**
The Site Lead assists in overseeing, coordinating, and managing all aspects of Advanced Special Operations Techniques (ASOT); managing budgets, timeliness of reporting and services, resources, and stakeholder communication, while ensuring the courses align with the commanders' objectives and are delivered on time and within scope. The Site Lead reports to the Program Manager.
**Responsibilities**
+ Assists with all contract aspects of ASOT.
+ Participate in all course planning efforts, After Action Reviews, In-Progress Reviews (IPR's), and Commanders Updates Briefs (CUB) as required by the government.
+ Assists in maintaining a robust roster of qualified personnel to support all aspects of training for ASOT.
+ Assists in establishing a comprehensive recruiting strategy for all key positions and supporting positions for the program.
+ Ensure timely delivery of all services, products, and reporting to the government.
**Requirements**
+ Must have U.S. Citizenship and valid driver's license.
+ All Contractor personnel must possess and maintain security clearance at the SECRET level verifiable through Defense Information System for Security (DISS) prior to reporting for any work under this contract.
+ Must have 5 years SOF operational experience.
+ Must have 3 years relevant program management or site lead experience.
**Educational Requirements:**
+ Bachelor's degree in any discipline (Intel/Business, et al).
+ Graduate of the Advanced Special Operations Course (ASOT-C).
**Desired skills:**
+ Should be proficient in MS suite of applications (Word/Excel/Powerpoint)
_At Nightwing, we value collaboration and teamwork. You'll have the opportunity to work alongside talented individuals who are passionate about what they do. Together, we'll leverage our collective expertise to drive innovation, solve complex problems, and deliver exceptional results for our clients._
_Thank you for considering joining us as we embark on this new journey and shape the future of cybersecurity and intelligence together as part of the Nightwing team._
_Nightwing is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class._
Site Lead
Team leader job in Fort Lewis, WA
Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in the intelligence community, defense, civil, and commercial markets.
Contingent upon Award of Contract
The Site Lead assists in overseeing, coordinating, and managing all aspects of Advanced Special Operations Techniques (ASOT); managing budgets, timeliness of reporting and services, resources, and stakeholder communication, while ensuring the courses align with the commanders' objectives and are delivered on time and within scope. The Site Lead reports to the Program Manager.
Responsibilities
Assists with all contract aspects of ASOT.
Participate in all course planning efforts, After Action Reviews, In-Progress Reviews (IPR's), and Commanders Updates Briefs (CUB) as required by the government.
Assists in maintaining a robust roster of qualified personnel to support all aspects of training for ASOT.
Assists in establishing a comprehensive recruiting strategy for all key positions and supporting positions for the program.
Ensure timely delivery of all services, products, and reporting to the government.
Requirements
Must have U.S. Citizenship and valid driver's license.
All Contractor personnel must possess and maintain security clearance at the SECRET level verifiable through Defense Information System for Security (DISS) prior to reporting for any work under this contract.
Must have 5 years SOF operational experience.
Must have 3 years relevant program management or site lead experience.
Educational Requirements:
Bachelor's degree in any discipline (Intel/Business, et al).
Graduate of the Advanced Special Operations Course (ASOT-C).
Desired skills:
Should be proficient in MS suite of applications (Word/Excel/Powerpoint)
At Nightwing, we value collaboration and teamwork. You'll have the opportunity to work alongside talented individuals who are passionate about what they do. Together, we'll leverage our collective expertise to drive innovation, solve complex problems, and deliver exceptional results for our clients.
Thank you for considering joining us as we embark on this new journey and shape the future of cybersecurity and intelligence together as part of the Nightwing team.
Nightwing is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Auto-ApplyAssociate Director, Quality Site Leader, PNW Site
Team leader job in Bellevue, WA
This role will be the Quality Management Representative responsible for overall Quality Assurance activities at the Bellevue, WA office. They will stand up the site quality management system to accommodate design and development of software products to support both medical and non-medical devices. This role will be responsible for interacting with external regulators, maintaining site certifications, driving continuous improvements in the area of quality and partnering with other Digital sites within GE HealthCare. They will interpret internal and external business challenges and recommend best practices to improve products, processes or services. Stays informed of industry trends that may influence work.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Job Description
Roles and Responsibilities
* Creates a Quality culture by driving compliance activities around Digital product offerings. This includes being responsible for the quality management system for the site and driving Quality metrics.
* Ensures quality and regulatory compliance while driving process effectiveness and efficiency.
* Represents GE HealthCare to external agencies and champions the evolution of the quality culture which includes executing and driving quality objectives, metrics, reporting and operating mechanisms.
* Displays deep expertise within quality, providing professional or thought leadership. Defines and influences policy and ensures delivery within quality, linking with other functions of the organization. Interacts with external regulators, hosting inspections and representing the site from a quality perspective to leadership inside and outside of GE HealthCare.
* Will lead cross-functional teams or projects with moderate to high resource requirements, risk, and/or complexity. Presents business solutions to leaders in the area of quality.
* Communicates complex messages and negotiates mainly internally with others to adopt a different point of view. Influences peers to take action and may negotiate with external parties or customers.
* This role has a major influence on quality policy and operating guidelines impacting the site.
* Uses high level of judgment to make decisions and handle complex tasks or problems that impact the function. Has ability to assess quality of information given and ask pertinent questions to stakeholders.
* Able to offer new solutions to problems outside of set parameters and is able to construct and provide recommendations. Uses multiple internal and some external sources outside of own function to help arrive at a decision.
Required Qualifications
* Minimum of Bachelor's Degree in Engineering, Computer Science or equivalent.
* Minimum 5 years' experience in Quality Assurance / Regulatory Affairs.
* Minimum 3 years' experience in software within a regulated industry.
* Practical knowledge of software development and familiarity with Software Development Lifecycle (SDLC) in medical device or healthcare software development environment.
* Experience with Agile/Lean software development methods.
* Ability to effectively communicate technical information in English (both written and oral).
Desired Characteristics
* Experience in the development of (Artificial Intelligence) AI enabled products.
* Strong leadership and communication skills. Previous project management experience is preferred.
* Demonstrated understanding or aptitude to understand Medical Device QMS requirements and regulatory requirements including but not limited to FDA CFR 21 820 and ISO 13485. Demonstrated expertise to effectively communicate within all levels of the organization around concepts of design controls, design verification and validation activities; production & process controls; Corrective & Preventive Action (CAPA), complaints & risk management.
* Demonstrated collaboration, negotiation & conflict resolution skills.
* Demonstrated ability to lead, acknowledge, develop, communicate & implement a strategy under crisis situations to ensure compliance.
* Demonstrated understanding of product development lifecycles, design change and document change control, process verification and validation methodologies, manufacturing / production process control methodologies, and servicing in a medical device environment. Experience in a global working environment.
* Experience leading and implementing change. Experience performing internal audits and participating in external audits.
* Exceptional analytical, problem solving & root-cause analysis skills. Ability to multi-task & handle tasks with competing priorities effectively. Strong technical aptitude (i.e. able to read & comprehend technical documentation & execute procedures), global regulatory experience & demonstrated experience interfacing with regulators.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership -always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.
#LI-MC2
We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $119,200.00-$178,800.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.
Additional Information
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No
Supervisor Distribution
Team leader job in Renton, WA
The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization.
TITLE: Supervisor, Distribution
JOB OVERVIEW: This position is responsible for direct supervision of the Distribution staff. In addition, this position is responsible for monitoring the work assignments, analyzing indicators to determine stock levels within the case cart and general storerooms, and managing cycle counting of inventory. Actively participates in the quality improvement of the department with a strong emphasis on improving customer service to all departments. Performs and directs other duties necessary for the daily operation of Distribution. Provides supervision and support for the department under the direction and oversight of the Distribution Manager.
AREA OF ASSIGNMENT: Distribution
HOURS OF WORK: Full time, night shift. Hours may vary to cover service needs.
RESPONSIBLE TO: Manager, Distribution
PREREQUISITES:
* Bachelor's degree, preferred.
* Minimum 5 years experience in a hospital-based supply distribution setting.
* Minimum 1 year direct supervisory and accountability for departmental operations.
* Demonstrated leadership competence and served in a leadership role.
QUALIFICATIONS:
* Demonstrates excellent verbal and interpersonal communications skills.
* Customer service skills must be beyond reproach.
* Demonstrates the ability to work to excel as a team member.
* Flexibility, adaptability and the balance to keep organized and positive in a climate of constant change.
* Demonstrates planning ability, coaching, assessing, and disciplinary actions, ability to conduct performance evaluation.
* Demonstrates ability to counsel and discuss improvements in work performance.
UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS:
Requires working with and guiding a team, at the direction of the Manager, to maintain effective operations and facilitate the distribution of supplies to all departments. Requires standing 90% of the day and reaching overhead up to 6 feet and bending to the floor. Must be able to lift 40 lbs. Requires moving quickly from one area to another and working under changing conditions depending on the workload. Requires MMIS system knowledge as well as Microsoft Word, Excel, Outlook and SharePoint. Regular and punctual attendance is a condition of employment. Requires the ability to maintain self-composure and a positive attitude under stress. Requires problem solving and coaching ability and effective resolution of conflicts.
PERFORMANCE RESPONSIBILITIES:
A. Generic Job Functions: See generic job description for Supervisor.
B. Essential Responsibilities and Competencies:
* Assist in the interviewing and the evaluation of candidates for employment.
* Coordinate training/orientation of new staff.
* Monitors workload and assign low volume work or low census per guidelines.
* Assist with monthly staff rounding.
* Assists in department quality improvement projects as directed.
* Maintain and write department competency documentation.
* Responsible for the assessment, development and implementation of monthly schedule to provide adequate department coverage.
* Acts as a liaison between staff, Nursing Managers, OR charge nurses, Procurement, Central Processing and other hospital departments.
* Assists in inventory management by assessing storeroom capacity, usage history, turn rate, pipeline time and making appropriate adjustments to the re-order formula on all inventory.
* Assists with time keeping on Kronos system.
* Is available as a general and technical resource for the department.
* Participates in quality assurance by providing follow-up information and reviewing department procedures with Distribution staff.
* Assists in assigning storeroom locations to new stock and updating locations on current inventory in the case cart room
* Assists buyers in forecasting usage on new stock items.
* Maintain efficient workflow and staff dynamics.
* Recommends hire, fire, promotion, demotion and any/all other personnel issue decisions.
* Participate and facilitate staff meetings as required.
* Provides direct supervision Supply Tech's and warehouse personnel.
* Responsible for training, work schedules, workflow and day-to-day operations of the Distribution Techs.
* Researches and resolves customer complaints as they arise utilizing the proper forms within the organizations.
* Attends all required meetings and performs other duties as required.
* Able to fill in all technical staff positions during sick/vacation coverage.
* Performs staff evaluations as directed.
* Works with staff to improve customer service and scripting.
* Leads the department in quality improvement projects each year.
* Works under minimal supervision
* Relies on experience and judgment to plan and accomplish assigned tasks and check the work of lower responsibility level employees.
* Recommends hire, fire, promotion, demotion, and all personnel issue decisions.
* Other duties as assigned by Manager/Director/V.P. Supply Chain.
Created: 1/20
Revised: 12/24
Grade: NC-08
FLSA: E
CC: 8480
Job Qualifications:
PREREQUISITES:
* Bachelor's degree, preferred.
* Minimum 5 years experience in a hospital-based supply distribution setting.
* Minimum 1 year direct supervisory and accountability for departmental operations.
* Demonstrated leadership competence and served in a leadership role.
QUALIFICATIONS:
* Demonstrates excellent verbal and interpersonal communications skills.
* Customer service skills must be beyond reproach.
* Demonstrates the ability to work to excel as a team member.
* Flexibility, adaptability and the balance to keep organized and positive in a climate of constant change.
* Demonstrates planning ability, coaching, assessing, and disciplinary actions, ability to conduct performance evaluation.
* Demonstrates ability to counsel and discuss improvements in work performance.
Office Support Supervisor 2, General Services Division, Tacoma
Team leader job in Tacoma, WA
Persons requiring reasonable accommodation in the application process or requiring information in an alternative format may contact the recruitment team at ***********************. Those with a hearing impairment in need of accommodation are encouraged to contact the Washington Relay Service at ************** or ************************
The Attorney General's Office is recruiting for a permanent full time Office Support Supervisor 2 in the Tacoma Division. This position is located in Tacoma, Washington, and is represented by the Washington Federation of State Employees (WFSE).
Office Support Supervisor 2 Salary range: $47,100 - $63,252
The base pay offered will take into account internal equity and may vary depending on the preferred candidate's job-related knowledge, skills, and experience.
The AGO provides a workplace that is understanding of work-life balance and promotes advancement by offering a wide variety of professional development and growth opportunities.
Excellent benefits
Washington State offers one of the most competitive benefits packages in the nation, including Medical/Dental/Vision for employees & dependent(s); Vacation, Sick, and Other Leave; 11 Paid Holidays per year; Public Employees Retirement System (PERS) plans; and Life Insurance. Beyond these traditional benefits, we offer Dependent Care Assistance, Flexible Spending Accounts, Public Service Loan Forgiveness, Tuition Waiver, Deferred Compensation, Employee Recognition Leave, and more. With the goal of employee health and wellness, we also offer:
* Flexible schedules and part-time/hybrid telework options;
* A Wellness Program, an Infants in the Workplace Program, and the Employee Assistance Program, which provides counseling, webinar, and other cost-free support resources;
* Numerous employee-driven affinity groups to foster community and connection, including Bereavement, Elder Care, Parenting, POC, LGBTQ+, Veterans and more. The AGO is a place to belong and make a difference!
About the Tacoma Division:
The Tacoma Division is comprised of 39 attorneys and 44 professional staff. The division is the "face of the AGO" in communities in Pierce and Kitsap counties. This division provides a wide variety of legal services for a number of different client agencies, including the Department of Children, Youth and Families (DCYF); Department of Social and Health Services (DSHS); Department of Labor & Industries (L&I); Employment Security Department (ESD); and Department of Licensing (DOL). Employees in the Tacoma office also handle tort matters on behalf of various state agencies.
Duties and Essential Functions of an Office Support Supervisor 2:
The General Services division is looking for a professional who thrives in a fast-paced, team-oriented environment to join our team as an Office Support Supervisor 2 (OSS2). This position provides reception, mail and facility support services and is not eligible for scheduled, recurring telework. If you enjoy working with a variety of individuals, supporting and mentoring others in developing professional skills, this may be the job for you!
The OSS2 oversees the work of two full-time Legal Office Assistants, ensuring accurate and high quality work product. As the OSS2, you will work closely with the Administrative Operations Manager to provide facility, administrative and safety support in the Tacoma Office. This position is responsible for training new General Services staff on reception and production services in the Tacoma Office.
Office Support Supervisors perform a variety of tasks ranging from basic administrative functions to basic legal work. They provide general and complex support functions that may include:
* Handling and processing financial documentation
* Filing documents in accordance with legal requirements
* Performing accurate data entry into various databases
* Developing monthly reports
* Providing top notch customer service to all who visit the AGO
* Handling legal and confidential documents
This position provides the opportunity to work in an environment where teamwork and diversity are highly valued. Division members consistently strive to deliver high quality legal services; conduct themselves with integrity, professionalism, civility, and transparency; and, promote a collegial and diverse workplace that values, respects, and supports each other. The AGO also offers a wide range of trainings to help you grow professionally.
The position is located in Tacoma, Washington; a welcoming and affordable city that offers a rich history and vibrant cultural opportunities.
This recruitment announcement may be used to fill multiple open positions for the same classification, in addition to the position(s) listed in this announcement.
Required Qualifications
High school graduation or equivalent and three years of clerical experience including one year of supervisory experience.
Conditions of Employment
Must be able to provide proof a valid driver's license or ability to obtain within 30 days of hire.
About the Washington State Office of the Attorney General
The Attorney General's Office (AGO) touches the lives of every resident in this state. We serve more than 230 state agencies, boards, commissions, colleges and universities, as well as the Legislature and the Governor. The Office is comprised of nearly 700 attorneys and 800 professional staff, all working together to deliver the highest quality professional legal services to Washington state officials, agencies, and entities. This includes:
* Economic justice and consumer protections (safeguarding consumers, protecting youth, seniors, and other vulnerable populations)
* Social justice and civil rights (addressing discrimination, environmental protection, and veteran and military resources)
* Criminal justice and public safety (investigative and prosecutorial support, financial crimes)
* And much more!
Our agency also has national reach, representing the State of Washington before the Supreme Court, the Court of Appeals and trial courts in all cases that involve the state's interest. If you want to make a difference, we may be the perfect fit for you! Learn more about the AGO here.
Commitment to Diversity
Diversity is critical to the success of the mission of the AGO. This means recognizing, respecting, and appreciating all cultures and backgrounds-- and fostering the inclusion of differences between people. Appreciating, valuing and implementing principles of diversity permits AGO employees to achieve their fullest potential in an inclusive, respectful environment.
One recent measure of the AGO's commitment to diversity can be found in its nomination for Rainbow Alliance and Inclusion Network's "Outstanding Agency Award" in 2019. Our commitment to employee wellness is reflected in earning the 2024 Zo8 Washington Wellness Award.
APPLICATION INSTRUCTIONS:
In addition to completing the online application, applicants must attach the following documents to their profile in order to be considered for this position:
* A letter of interest, describing your specific qualifications for the position;
* A current resume detailing experience and education.
READ THE FOLLOWING INFORMATION COMPLETELY:
* Carefully review your application for accuracy, spelling and grammar before submitting.
* You may not reapply to this posting for 30 days.
* The initial screening of applications will be solely based on the contents and completeness of the "work experience" and "education" sections of your application in ******************* completeness of the application material submitted, and responses to the supplemental questionnaire.
* A resume will not substitute for completing the "work experience" section of the application.
* All information may be verified and documentation may be required.
* The Washington State Office of the Attorney General does not use the E-Verify system; therefore, we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit **************
Equal Employment Opportunity and Accommodations Requests
Honoring diversity, equity and inclusion means that as an agency, and as individuals, we are committed to ensuring that all employees and volunteers enjoy a respectful, safe and supportive working environment. Only by fostering the inclusion of people from all backgrounds, cultures and attributes, can AGO employees and volunteers achieve their fullest potential and best advance the goals and mission of the AGO.
The AGO is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation/gender identity, age, disability, honorably discharged veteran or military status, retaliation or the use of a trained dog guide or service animal by a person with a disability. Persons requiring reasonable accommodation in the application process or requiring information in an alternative format may contact the recruitment team at ***********************. Those with a hearing impairment in need of accommodation are encouraged to contact the Washington Relay Service at ************** or ************************
For questions regarding this recruitment or assistance with the application process, please contact the recruitment team at ***********************. If you are having technical difficulties creating, accessing or completing your application, please call NEOGOV toll-free at ************** or ******************.
Easy ApplyCapacity Assessment Team Leader
Team leader job in Seattle, WA
The Capacity Assessment Team Leader is responsible to build and develop a team to implement processes and measurement systems relating to capacity, capacity assessment and delivery readiness. The Team Leader leads the implementation and execution of this process with suppliers ensuring that there is a regular, thorough and robust assessment of the suppliers future looking supply capacity. This includes identification of capacity constraints at the supplier genba, development of countermeasures to mitigate constraints, hand off and communicate capacity assessment results for action plan management with the Supplier Team and Part Family Readiness leaders, and forecasting of future delivery capability with the SIOP team. The leader will develop the team's capability to be proactive problems with supplier partners and use Flight Deck and Daily Management to continually improve team performance. The goal for this role will be to ensure there are capacity assessment standards, consistently applied to collect and communicate capacity assessment results with partner organizations. The role has autonomy to create and drive rhythms to complete capacity assessments and requires high levels of evaluative judgment and operational acumen to achieve desired business outcomes.
**Job Description**
**Roles and Responsibilities**
+ Partner with the Central Readiness team, Part Family Delivery Leaders and Readiness Leaders, Supplier Partnership Office teams, Commodity teams and the Materials S&OP team to prioritize and assess 3-5+ year supplier capacity to support Delivery Readiness
+ Build, hire, lead, coach and develop the team of Capacity Assessment Leaders
+ Develop partner relationships with internal and external supplier stakeholders (Part Family, Commodity teams, Readiness, Materials and Suppliers)
+ Develop and maintain standards and process for the capacity assessment process
+ Develop and maintain systems and tools to collect, document and analyze the results of capacity assessments
+ Apply the standards with prioritized suppliers to robustly and thoroughly assess the supply capacity ability for 3-5+ year forward looking demand
+ Build action plans and apply Lean and structured problem solving to alleviate the constraints in conjunction with the Supplier and Supplier Team
+ Engage the Part Family delivery leaders and Readiness leaders in regular cadence to prioritize and develop a rolling 90-day schedule of capacity assessment targets that meets the need and timing of the business
+ Communicate the results of the capacity assessment including supplier's constraints to be incorporated in S&OP rhythms to respond to demand changes
+ Develop measurement systems and Key and Breakthrough Performance Indicators (KPI / TTI) and utilize Daily Management of the process and KPI/TTI to improve team SQDC performance
+ Interpret internal and external business challenges and recommend best practices to improve products, processes or services
+ Utilizes understanding of industry trends to inform decision making process
+ Present business or technical discipline solutions to leaders
+ Communicate complex messages and negotiate mainly internally with others to adopt a different point of view
+ Influence peers to act and negotiate with external partners, suppliers, or customers
+ Travel up to 30-50%
**Required Qualifications**
+ Bachelor's degree from an accredited university or college with a minimum of 4 years' experience in Sourcing, Supply Chain, Operations, and/or Project Management
**Desired Characteristics**
+ Customer Focus: Values the customer in all decision making - what do they need or want?
+ Respect for People: Values the individual / supplier / customer to maximize value
+ Lean Problem solver: focuses on waste elimination, analytical-minded, challenges existing processes, critical thinker.
+ Humble: respectful, receptive, agile, eager to learn; listens and challenges respectfully
+ Transparent: shares critical information, speaks with candor, contributes constructively
+ Focused: quick learner, strategically prioritizes work, committed
+ Leadership ability: strong communicator, decision-maker, collaborative
The base pay range for this position is149,200.00 - 248,600.00 USD Annual. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on December 22, 2025.
GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.
_This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3))._
**Additional Information**
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** No
\#LI-Remote - This is a remote position
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
(Worldpay) Sr. Leader, Cyber Incident
Team leader job in Seattle, WA
Company DescriptionJobs for Humanity is partnering with FIS to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: FIS
Position Type :
Full time
Type Of Hire :
Experienced (relevant combo of work and education)
Education Desired :
Bachelor of Computer Science
Travel Percentage :
15 - 25%
GENERAL DUTIES & RESPONSIBILITIES
• Manages Information Security staff in identifying, developing, implementing and maintaining information security processes across the organization to reduce risks, respond to incidents and limit exposure to liability to ensure reduced financial loss to the organization.
• Communicates effectively with clients to address complex information security issues.
• Reviews documentation created by team members and peers to provide constructive feedback.
• Prepares and reviews activity reports as requested by management.
• Coordinates and implements information security, operations and activities to ensure protection of information assets while ensuring optimal use of personnel and equipment.
• Collaborates with clients and Client Management to establish client confidence in FIS's information security program. Works with business teams to ensure information security initiatives are understood and implemented. Provides guidance and cross training to other team members.
• Collaborates with clients and Client Management to establish client confidence in FIS information security program.
• Works with business teams to ensure information security initiatives are understood and implemented.
• Establishes goals and objectives for team performance and manages attainment of those goals.
• Develops and ensures services in response to various risks and threats.
• Responsible for technical information security architecture, network and system security designs, implementation and management of information security systems and/or programs for the protection of the environment.
• Researches and deploys state-of-the-art technology solutions and innovative information security management techniques to safeguard organizational assets.
• Develops close working relationships with management, company peers and industry counterparts to ensure alignment of company goals with current information security industry and regulatory trends.
• Keeps senior management apprised on the status of information security issues and initiatives.
• Assists in establishing department financial goals and objectives and ensures all objectives and expectations are met.
• Performs staff leadership role and promotes motivation through effective management and mentoring.
• Other related duties assigned as needed.
EDUCATION REQUIREMENTS
Bachelor's degree in computer science or the equivalent combination of education, training, or work experience. CISSP, GSEC, CCNE, or other security or network certifications desired.
GENERAL KNOWLEDGE, SKILLS & ABILITIES
• Masters an understanding of the regulatory and audit requirements with respect to information security and privacy issues
• Extensive knowledge of networks technologies (protocols, design concepts, access control), design and engineering
• Extensive knowledge of security technologies (encryption, data protection, design, privilege access, etc.
• Knowledge of financial services industry
• Proficiency in interacting with executive level clients
• Proficiency in time management, communications, decision making, presentation and organizational skills
• Proficiency in planning, reporting, establishing goals and objectives, standards, priorities and schedules
• Excellent decision-making and problem solving skills
• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization
• Proficiency in establishing and maintaining effective working relationships with employees and clients
• Excellent input and planning into application development, systems engineering, and network engineering for development of security requirements and best practices are implemented and followed
• Proficiency in managing teams and projects.
FIS JOB LEVEL DESCRIPTION
Director level managerial role - directs and controls activities of a broad functional area through several department managers. Has overall control of planning, staffing, budgeting, managing expense priorities, and recommending and implementing changes to methods. Results achieved affect large groups of customers, partners, stakeholders, and employees. Participates with other senior managers in establishing strategic plans and objectives, makes final decisions on administrative/operational matters and ensures effective achievement of objectives. Works on complex issues that require an in-depth knowledge of the business, regulations and/or industry. Participates in corporate development of methods, techniques and evaluation criteria for projects, programs, and people. Ensures budgets and schedules meet corporate requirements. Regularly interacts with executives and/or major customers. Interactions frequently involve special skills, such as negotiating with customers or management or attempting to influence senior level leaders regarding matters of significance to the organization. Typically requires ten plus years of financial management experience.
FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $157,330.00 - $264,320.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
Sterile Processing Lead, Scope Reprocessing (Nights)
Team leader job in Seattle, WA
**Harborview Medical Center** has an outstanding opportunity for an **LEAD STERILE PROCESSING TECHNICIAN, SCOPE REPROCESSING.** **WORK SCHEDULE** + 100% FTE + Night Shift **DEPARTMENT DESCRIPTION** Harborview 's Central Processing Unit manages the entire workflow of sterile instruments in the medical center and our supported clinics.
The CPU is tasked with standardizing and consolidating the processes used to ensure the highest levels of sterility and cleanliness are being met for our patients. Utilizing the latest techniques and applying breakthrough technologies, the CPU provides unparalleled support to the Harborview mission of Patients Are First.
**POSITION HIGHLIGHTS**
+ Oversee the reprocessing of scopes
+ Transport soiled instruments, basins and equipment from patient care areas to the appropriate decontamination areas.
+ Sort, soak instruments and equipment; disassemble as needed; load into baskets and process through automatic washer/sterilizers.
+ Prepare disinfectant solutions from toxic substances and chemicals according to manufacturer's specifications; disinfects instruments and equipment such as tourniquets, drills, endoscopy equipment, infusion pumps, etc.
+ Operate semi-automatic cart washer to clean case carts, utility carts and other equipment.
+ Inspect, test, assemble, package, label and date instruments, supplies and equipment.
+ Tag broken or damaged instruments or equipment for repair and remove items from service.
+ Prepare specialized instruments and equipment for steam, gas or chemical sterilization as appropriate.
+ Package instrument sets in a manner that facilitate sterility and ease of use.
+ Assemble special emergency trays (examples: Crash Laparotromy Set, Peripheral Vascular Set, Chest Set).
+ Assemble, set up, test and document the set up and testing of specialized equipment (example: drills and flexible scopes).
+ Load autoclave carts and process instruments, equipment and supplies through the appropriate sterilization cycle.
+ Verify correct sterilization cycles by checking and signing autoclave printouts and sterilizer load cards.
+ Perform and document sterilizer function tests using vacuum, chemical and biological indicators; take appropriate action for abnormal results.
+ Inventory and store sterile instruments, equipment and supplies; restock or re-supply as necessary to maintain appropriate par levels.
**REQUIRED POSITION QUALIFICATIONS**
+ High school graduation or equivalent
+ Three years of experience processing complex trays of surgical instruments and equipment
+ Equivalent Education or experience may be considered
**_ABOUT HARBORVIEW MEDICAL CENTER_**
As the region's only Level I Trauma center, Harborview Medical Center is well known for innovations and excellence in trauma care and its centers of emphasis: Trauma, Burn, Neurosciences, AIDS/STD CARER, and mentally and medically vulnerable populations. In addition to the centers of emphasis, HMC serves a mission population for King County. Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region. HMC is owned by King County and managed by the University of Washington (UW) and serves as a training site for UW's School of Medicine.
**Compensation, Benefits and Position Details**
**Pay Range Minimum:**
$61,152.00 annual
**Pay Range Maximum:**
$87,576.00 annual
**Other Compensation:**
$3,000-3,500 Sign-On Bonus for eligible new part-time and full-time employees joining UW Medicine
**Benefits:**
For information about benefits for this position, visit ******************************************************
**Shift:**
Night Shift (United States of America)
**Temporary or Regular?**
This is a regular position
**FTE (Full-Time Equivalent):**
100.00%
**Union/Bargaining Unit:**
WFSE HMC
**About the UW**
Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
**Our Commitment**
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** .
To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** .
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* .
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
Sr.Java Dev Lead (USC/GC)
Team leader job in Seattle, WA
ITConnectUS provides wide range of Consulting| Web Design| Application Development| IT Staffing. We believe in the principle of delivering the highest quality products at the best price..
Job Description
They should have expert level proficiency in core Java JEE and web technologies, should be able to demonstrate how they have worked effectively directly with business owners to rapidly design and develop web solutions, and they should be able to coach developers on sprint teams on the use of new technologies and patterns and help them adhere to best practices.
Experience desired with a minimum of 75% of the following technologies:
· AngularJS, jQuery, Spring Boot, Docker, Jenkins,Maven,Junit,Mockito, PowerMock, Git
Desired experience with the following Java concepts:
· Collections, Multi-Threading, Concurrency, Exception handling, File I/O, Design Patterns, Best Practices
Additional Information
Thanks and Regards,
Happy Singh
847 258 9595 Ext:- 408
happy.singh(@)itconnectus.com
Support Services Community Relations Monitor
Team leader job in Seattle, WA
Full-time Description
Since 1972, Therapeutic Health Services (THS) has provided evidence-based, culturally appropriate and compassionate behavioral health treatment, programs and services for children, youth, and families with substance use and mental health disorders. We are on the frontlines:
Fighting the region's opioid epidemic
Providing behavioral health support for those experiencing homelessness
Lowering barriers to behavioral health for youth and adults who have had challenges accessing quality care
Specialists in serving the needs of the BIPOC and LGBTQIA communities
We are hiring for a proactive Community Liaison / Client & Facility Monitor who will be located at our Everett location. This person will ensure the safety and security of our location by monitoring our parking lots and surrounding areas. With de-escalation techniques, you'll assist with guiding vehicles, and report suspicious behavior. Your attention to detail and therapeutic approach will foster constructive interactions. The hours for this role are Monday, Tuesday, Wednesday, Friday, and Saturday 5: 30AM-1:30 PM or 6am-2pm. The pay for this position is $23.00 an hour.
Requirements
Requirements:
Monitoring parking lots and surrounding areas for safety and security.
Receiving training in de-escalation techniques and effectively managing tense situations.
Familiarizing yourself with all safety regulations applicable to our facilities and client care.
Assisting vehicles in entering and leaving the property safely.
Following designated routes to cover community "hot-spots" and maintain a visible presence.
Observing patient behavior and promptly reporting any suspicious activities to supervisors.
Directing clients away from congregating on sidewalks and ensuring compliance with designated smoking areas.
Staying vigilant of client activity within the surrounding community.
Documenting incidents accurately on incident reports.
Maintaining cleanliness by clearing garbage and debris from the parking lot daily and sweeping it monthly.
Occasionally assisting with cleaning tasks inside or outside the building.
Interacting with clients and employees in a therapeutic and constructive manner.
Proficiency in entering timesheets, responding to emails, and creating incident reports in electronic formats.
Flexibility to perform other tasks as assigned by management.
Minimum Qualifications:
High School Diploma/ GED
Must be able to maintain a vigilant presence in designated areas and respond promptly to suspicious activities.
Must be able to document incidents accurately using electronic formats.
Must be able to wear highly visible vest and other safety equipment as required.
Must be courteous and considerate to all clients and staff.
Must be able to project a positive image of THS while enforcing established policies and procedures.
Must be able to use a computer and electronic timesheet.
Must be familiar with Microsoft Word.
Must be able to be trained on HIPAA and 42 CFR part 2 regulations and verbal de-escalation techniques.
We offer the following benefits to full and some part-time staff:
Employer paid medical/dental/vision insurance packages.
Employer paid life insurance
12 accrued vacation days for year one, up to 20 days in subsequent years
12 days sick leave accrual per year
Mental Health Day
1 Personal Day
12 Paid Holidays
Flexible Spending Plan
403(b) Retirement plan
Employee Assistance Program
Training Allowance/License Reimbursement
We are also a Second Chance Employer
Salary Description $23 an Hour
Service Supervisor
Team leader job in Seattle, WA
Job Description
Why DH Pace?
DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50+ US offices in 24 states with 2024 company-wide sales over $1 billion.
Our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our foundation of values represents who we are and what we stand for. Values are never situational or circumstantial, they are always and forever. Our core values are R.I.S.E. Respect, Integrity, Service, and Excellence.
DH Pace Company, Inc. in Seattle, WA, is seeking to hire a Service Supervisor who will effectively coordinate field employees in order to provide service to the customer's satisfaction. If you enjoy working in a fast-paced environment, have the ability to work well with external and internal customers, and be a forward thinker, apply now!
Pay range starting at $29/hr+ based on experience
Job Responsibilities:
Effectively manage the performance of technicians by establishing and enforcing customer service standards and expectations
Efficiently manage, provide leadership for, and develop staff for future advancement through effective communication, coaching, training and development
Ensure workforce is efficiently managed to minimize negative labor variants
Determine staffing levels and ensure compliance with company hiring, counseling/discipline and termination policies
Ensure accurate work orders and picking lists to the warehouse for inventory pulling and manage WIP inventory and returns from job site to minimize inventory investment
Fulfill all other duties as assigned by your manager
Other duties as assigned
Job Requirements:
Proven ability to implement process improvements
Must have excellent communication and organizational skills and a good mechanical and mathematical aptitude
Ability to effectively communicate with the customer and represent the company in a professional manner
Minimum of 1-3 years of management or leadership experience
Must possess valid driver's license
High School Diploma or GED required; Bachelor's Degree preferred
Our benefit offerings include:
Medical, dental, and vision options: Available on the 1st day of the month following your start date!
Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
Floating Holidays: Up to 2 floating holidays per year
Competitive compensation: Including annual performance evaluations!
401k retirement plan: Including an employer match!
Company paid: Life insurance, short-term disability, & long-term disability
and more!
Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.
DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Call Center Supervisor
Team leader job in Auburn, WA
WHAT'S IN IT FOR YOU
Competitive salary at $20.84/hr. with discretionary performance bonuses 2x a year!
Fully paid medical, prescription drug, dental and vision coverage for you and competitive premiums for your dependents.
Complimentary meals and covered team member parking.
Employer-paid life insurance, long-term disability, and accidental death and dismemberment coverage. Flexible Spending Account options for health care expenses.]
Company-paid gaming licenses (Class B & Class A)
Variety of additional voluntary benefits and retirement plans.
WHAT YOU'LL DO
Be the face of MCR for new hires and team members; exemplify MCR's values and set a great example by always demonstrating excellent guest service and professionalism.
Serve as a leader and mentor for new hires and team members, embodying MCR's values and setting a standard of excellence in guest service and professionalism.
Provide guidance and support to team members, fostering a positive and collaborative work environment. Take ownership of MCR's phone system, including managing inbound telephone calls, live chats, SMS messages, and more.
Demonstrate leadership by handling a wide range of transactions, from call transfers to executive requests to resolving concerns from guests.
Lead by example in responding to inbound guest and internal team member communications through various channels, using methods established by the leadership team.
Articulate company products and services clearly to guests, always prioritizing active listening and understanding their needs.
Identify up-selling opportunities when appropriate and cross-sell alternative services when specific requests cannot be fulfilled.
Play a crucial role in confirming guest requests for casino and dining reservations and other services within established guidelines.
Uphold a positive image of the company when interacting with both guests and fellow team members.
Escalate complex situations to Team Leaders as they arise, contributing to effective problem resolution.
Conduct peer-to-peer coaching sessions to assist team members and address their questions.
Adhere to a set schedule, performing assigned tasks punctually.
Collaborate with senior leadership to assess individual performance and actively work on improvement where opportunities exist.
Assist on the contact center floor by answering questions and providing support to the team.
Share important observations from guest interactions with senior leadership and all appropriate parties, providing suggestions for enhancing processes, products, or service offerings.
Support and promote the company's culture and team philosophy throughout the property.
Comply with all departmental and company policies, including business ethics guidelines.
Maintain the confidentiality of company trade secrets and proprietary information, including business processes and guest data.
Foster a positive and safe work environment, report issues to the appropriate personnel.
Act in a manner that positively always represents Muckleshoot Casino Resort.
Perform any other duties as assigned to contribute to the overall success of the team and organization.
Creates, maintains, and facilitates a positive and safe work environment; promotes positive team member relations and reports issues to the appropriate personnel.
Perform other duties as assigned.
WHAT YOU'LL BRING
2 (Two) years customer service experience in a fast-paced, service-oriented environment is .
1 (One) year of leadership or supervisory experience is .
Experience in a call center or contact center setting is a plus.
Tribal gaming experience a plus.
HOW YOU'LL BE SUCCESSFUL
Knowledge with resort check-in software such as Cloudbeds, Hotel Connect, WebRezPro etc.
Knowledge of procedures and standards of hospitality industry.
Skilled in bookkeeping and related software.
Skilled in basic accounting and mathematics.
Ability to solve client issues in a friendly and timely fashion.
Ability to work with a high level of attention to detail.
Ability to communicate effectively, both orally and in writing. Read, write and speak English fluently.
Ability to remain positive and focused in a fast-paced environment.
L&I Program Support Supervisor 2, Claims Support Services
Team leader job in Tumwater, WA
Our Mission: Keep Washington Safe and Working! Our Values: Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability is open to current Labor & Industries employees only. Job Highlights
Bring your employee development skills and leadership talents to Labor & Industries, the employer of choice. Join our L&I Claims Administration team and work in a positive, goal oriented atmosphere as a Program Support Unit Supervisor 2. If selected for this position, you will supervise a dynamic team of employees that are dedicated to promoting a partnership with our customers.
Your team delivers excellent customer service by answering customer calls and providing clerical duties to our Claims Administration staff throughout the day. You will provide supervision, direction, and encouragement to this team as they go about their daily tasks. As a successful Program Support Unit Supervisor, you will coach and mentor your staff as you implement instructions, directions, procedures, special projects, and other activities that demand the use of your staff's time. Your challenge is to identify problems and determine more effective and efficient ways for you and your team to provide accurate and timely service to claim managers, workers, employers and providers.
The Department of Labor & Industries (L&I) is a diverse state agency dedicated to the safety, health, and security of Washington's workers. We help employers meet safety and health standards and inspect workplaces when alerted to hazards. As administrators of the state's workers' compensation system, we are similar to a large insurance company, providing medical and limited wage-replacement coverage to workers who suffer job-related injuries and illness. Our rules and enforcement programs also help ensure workers are paid what they are owed, that children's and teens' work hours are limited, and that consumers are protected from unsound business practices.
Insurance Services is the largest division within the agency and administers one of the premier workers' compensation organizations in the nation serving over 3.8 million employees working for 260,000 employers.
Some of what you'll do:
* Provide feedback, and identify training needs to enhance the skills of the team while ensuring prompt, courteous service that meets or exceeds the expectations of both internal and external customers.
* Lead a cohesive and high performing team by proactively managing key personnel issues, prioritizing and assigning work, and monitoring the success of your team and individual staff by using workflow projection software.
* Work with staff on improvements and modifications to improve workflow while interpreting and adhering to policies and procedures.
* Assist in improving the daily workflow of your team, to include preparation of reports, communication with your staff and peers, maintenance of your team's monthly work unit schedule, and planning team meetings.
* Work collaboratively with the program's leadership team to build camaraderie and to provide consistent services throughout the program.
* And much more!
Required:
* High school graduation or equivalent
AND
* Three years of applicable experience in the program specialty.
OR
* Equivalent education/experience.
* Ability and skill to keyboard at a minimum of 40 words per minute, accounting for errors, with a 5-minute typing test.
To see a typing assessment that meets the requirements visit ***************************** select and take the 5-minute assessment. Take a screen shot of your result, save, and attach during the online application process. Please do not send a link. (Your application will be considered incomplete without this assessment.)
Desired:
* Six months' supervisory or lead experience
* Six months' experience in a L&I Claims Support Unit.
* Six months' experience in a call-center environment.
* Ability to access and move between multiple computer programs; databases; word processing, imaging systems, and internet to enter and update information
* Intermediate level experience using Microsoft Suite applications, including: WORD, EXCEL, and Outlook.
Things You Need To Know
To help you maintain a proper work-life balance, teleworking is one of the work schedule options for this position. L&I also offers flexible custom work schedules.
State employees who meet the qualifications will become eligible for a generous retirement package at the end of the employee's career. Click on the "Benefits" tab to learn more.
At L&I, your voice matters. In addition, L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3.8 million workers. Take a look at this brief video and learn more about why L&I is an employer of choice.
For this position, telework is dependent upon business needs and supervisor approval. The assigned duty station for this position is Tumwater, Washington.
For positions where in-office work is necessary, the frequency of telework will be discussed with the supervisor of the position at the time of offer.
To receive more information on opportunities at L&I sign up for GovDelivery and select L&I job alerts.
Application process
We will contact the top candidates directly to interview for this position. Because we base the selection on information provided by you, it is in your best interest to identify the knowledge, skills, and abilities that address the required and desirable qualifications described in the announcement.
Please include the following documents with your application:
* A cover letter describing specific qualifications.
* A current resume detailing applicable experience and education.
* Copy of an on-line5-minute typing assessment that meets the 40-wpm qualification and clearly shows the length of the assessment.
* A list of at least three professional references with current telephone numbers.
Please do not attach or place any medical information (vaccination status included) within the application, resume, or cover letter. If you do, we will have to reject your application to safeguard others from receiving your confidential information. You will have to remove the confidential information before you can apply again.
To learn more about our hiring process timeline at L&I please visit our L&I recruiting page at Hiring Process at L&I. If you would like to read our website in a language other than English, scroll up to the top of the page to select your language of choice from the banner.
Background Check Notice:
Prior to a placement in this position, a background check, including criminal history record will be conducted. Information from your background check will not necessarily preclude employment but will be considered in determining your eligibility to perform the requirements of the position.
Other information
* For positions requiring travel, you must have a valid unrestricted driver's license and have insurance if driving a privately owned vehicle on state business.
* This position is represented by the Washington Federation of State Employees (WFSE).
* Candidates who are offered a job with L&I must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
* The Department of Labor & Industries complies with the employment eligibility verification requirements of the federal employment eligibility verification form, I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.
* Please note: L&I may use this announcement to fill multiple permanent and/or non-permanent positions.
Did You Know?
Washington is America's Top State to live, play, and work, according to U.S. News (2021). Join the L&I team and enjoy all the Evergreen State has to offer.
In addition to offering a positive balance between life and work, L&I provides one of the most competitive benefits packages in the nation. We also believe your voice matters. We value our employees and their work-life balance by encouraging flexible schedules. L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3.8 million workers.
Veterans Preference
Applicants wishing to claim Veterans Preference should attach to their application a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs. Please blackout any personally identifiable data such as Social Security numbers. For further information, contact L&I's ***************.
Diversity, Equity, and Inclusion Employer
L&I employees come from all walks of life. We strive to hire great people from a wide variety of backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We believe in the importance of recognizing the value each of us contribute to the success of the agency mission. Having a diverse workforce is this agency's greatest resource of strength and knowledge. It is through the combination of talents and abilities that we can pursue finding effective measures to provide the best customer service. We are committed to building a diverse and inclusive workplace for everyone and we strongly mean everyone.
The State of Washington is an equal opportunity employer. Persons with a disability who need accommodation in the application process or testing process, or those needing this announcement in an alternative format, may call ************. TTY users should first call 711 to access the Washington Relay Service.
You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.
For more Information
If you have any questions regarding this job posting, program, or the agency, please contact Jacque Crawford ****************. #LI DNI
Support Services Community Relations Monitor
Team leader job in Seattle, WA
Requirements
Requirements:
Monitoring parking lots and surrounding areas for safety and security.
Receiving training in de-escalation techniques and effectively managing tense situations.
Familiarizing yourself with all safety regulations applicable to our facilities and client care.
Assisting vehicles in entering and leaving the property safely.
Following designated routes to cover community "hot-spots" and maintain a visible presence.
Observing patient behavior and promptly reporting any suspicious activities to supervisors.
Directing clients away from congregating on sidewalks and ensuring compliance with designated smoking areas.
Staying vigilant of client activity within the surrounding community.
Documenting incidents accurately on incident reports.
Maintaining cleanliness by clearing garbage and debris from the parking lot daily and sweeping it monthly.
Occasionally assisting with cleaning tasks inside or outside the building.
Interacting with clients and employees in a therapeutic and constructive manner.
Proficiency in entering timesheets, responding to emails, and creating incident reports in electronic formats.
Flexibility to perform other tasks as assigned by management.
Minimum Qualifications:
High School Diploma/ GED
Must be able to maintain a vigilant presence in designated areas and respond promptly to suspicious activities.
Must be able to document incidents accurately using electronic formats.
Must be able to wear highly visible vest and other safety equipment as required.
Must be courteous and considerate to all clients and staff.
Must be able to project a positive image of THS while enforcing established policies and procedures.
Must be able to use a computer and electronic timesheet.
Must be familiar with Microsoft Word.
Must be able to be trained on HIPAA and 42 CFR part 2 regulations and verbal de-escalation techniques.
We offer the following benefits to full and some part-time staff:
Employer paid medical/dental/vision insurance packages.
Employer paid life insurance
12 accrued vacation days for year one, up to 20 days in subsequent years
12 days sick leave accrual per year
Mental Health Day
1 Personal Day
12 Paid Holidays
Flexible Spending Plan
403(b) Retirement plan
Employee Assistance Program
Training Allowance/License Reimbursement
We are also a Second Chance Employer
Salary Description $23 per Hour