Team manager jobs in Pinellas Park, FL - 641 jobs

The SBA Credit Risk Team Lead is responsible for all underwriting activities related to new and existing credit transactions with moderate to higher complexity including client diligence, structuring, and the required analysis and preparation of the underwriting package. They will also manage a team, focused on SBA 7a lending. Responsibilities include, but are not limited to: Proactively communicates with Loan Officers and assigned Credit Portfolio Managers during the underwriting, approval and portfolio management processes. Review and circulate credit packages and modifications for approval. Ensure packages are updated as required by approvers. Underwrite complex new loan requests and modifications. Coordinate with the assigned Commercial Loan Officers, Loan Officer Assistants and Direct Reports all activities required to complete a credit package. Completes performance evaluations, reviews and approves timecards and all other manager related activities for his/her direct reports. Prepare effective packages for credit approval circulation and to present packages to the required level of credit authority. Obtain, and monitor various loan portfolio reports such as Maturing Loans, Past-Due Loans, Annual Reviews and proactively assist lenders with requisite action plans. Assure that credits are accurately risk rated and credits are properly monitored and reported. Adhere and comply with all requirements of Regulation B Adverse Action Procedures -- Florida Division. Create and maintain current BSA Information. Adhere and comply with all requirements of watch list and EDD procedures. Manage and track covenants, borrowing bases, A-R Ageing, etc. for their accounts. Assist in preparation of quarterly CLMR reports. Advise Lenders on all matters related to the Bank's Credit Policy and related Procedures/Forms. As time allows conduct annual site visits, attend loan closings and other tasks required to support assigned lenders. Required Skills: Knowledge of SBA 7a Underwriting Knowledge of credit underwriting, accounting and loan documentation with the ability to. Ability to effectively communicate credit concerns and formulate alternate loan structures to customers, business unit team leaders, department heads and senior management. Proficient computer skills using Microsoft Word, Excel and Outlook. Strong level of interpersonal and social skills needed to interact with loan officers, administrative staff and customers. Strong personal time management skills. Strong mathematical skills. Strong credit skills. Strong administrative skills. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions. Required Experience: High School Diploma or GED and a minimum of seven years of experience in a commercial lending environment in a credit-oriented and underwriting position. Bachelor's degree, completion of a formal credit training program, and prior supervisory experience is preferred. Full-time/Part-time Full-time FLSA Exempt Location(s). 405 N Westshore Blvd, Tampa, Florida 33609, United States 180 Fountain Pkwy N Suite 200, St Petersburg, Florida 33716, United States Total Rewards Summary We provide a comprehensive and competitive total rewards package including base salary determined by factors such as the role, relevant experience, skill set, and geographical location. Eligible positions may also be eligible to receive commission-based compensation and/or discretionary incentive compensation, which may be awarded as cash or forfeitable equity, recognizing individual performance and contributions. In addition to financial compensation, we offer a robust suite of benefits tailored to meet diverse employee needs based on eligibility criteria. These include comprehensive health care and insurance plans, retirement savings options, tuition and adoption reimbursement programs, paid time off, mental health support, and other valuable benefits programs. Further details regarding total compensation and benefits will be shared during the hiring process. Job Details Pay Range $110,600.00 - $195,700.00 / year Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions. undefined

This dynamic individual will oversee all areas of the purchasing, production planning, manufacturing, shipping, receiving and warehouse functions, as well as the facilities operations of the Company. Plan, coordinate, manage and control activities related to the procurement, receipt, scheduling, storage and inventory movements of material, parts, supplies and services to meet production requirements and delivery schedules. Maintain safety stocks, lead times and reorder point levels in the Company's ERP system. Develop materials management programs to meet manufacturing requirements. Develop and manage inventory plans for raw materials, work-in-process and finished goods to minimize material costs and meet customer delivery requirements and Company delivery initiatives. Monitor purchasing, material flow, inventory control and production control activities to keep expenditures and inventory levels within acceptable limits. In addition, oversee operations of the Machine Shop and manufacturing/production department to ensure high-quality output and meeting delivery schedules. GENERAL RESPONSIBILITIES: 1. Manages the operations of the purchasing, production planning, shipping, receiving and warehouse functions, and facilities operations. Also supervises the operations of the Machine Shop. 2. Oversees the manufacturing department to ensure efficient operation and cohesiveness between the Materials and Manufacturing departments. 3. Responsible for developing, implementing and managing inventory management programs for raw materials, work-in-process and finished goods to meet or exceed Company inventory turnover goals and to optimize inventory levels and materials costs without jeopardizing on-time delivery requirements. 4. Responsible for establishing and reviewing raw material standard costs in the Company's ERP system in a timely and accurate fashion. Proposes changes/corrections to purchase part standard costs as required. 5. Ensures the development, input and timely review of accurate safety stock levels and raw material lead times for ERP. Consults with sales management personnel on a regular basis to maintain current status of sales forecasts and expectations. 6. Monitors sales orders to ensure sales order entry accuracy and process compliance as they affect product demand and shipping requirements. 7. Develops and issues key performance measurements (i.e. on-time delivery to promise date, on-time delivery to required date, and supplier on-time delivery to promise date, etc.), as required to monitor Company inventory, delivery and supply chain performance. Provides required inputs to Plant Performance Scorecard in a timely and accurate fashion. 8. Oversee negotiating pricing, payment terms, and delivery schedules with suppliers to secure favorable contract terms while maintaining strong vendor relationships. Ensures cost-effective procurement while maintaining quality and delivery standards. 9. Develops and manages applicable department budgets. Monitors material costs and department expenses, conducts materials cost analyses, and reports on financial performance related to operations. 10. Monitors purchasing activities and purchase part variances and proposes and ensures that approved actions are effectively implemented. 11. Develops and implements strategies and procedures to enhance efficiency, reduce costs, and improve productivity. 12. Monitors scrap, LED and rework levels. Implements process and other operational measurements and methods to keep such write-offs and waste to minimal levels. 13. Monitors excess/obsolete inventory and dispositions excess/obsolete material as appropriate in a timely fashion. 14. Oversees maintenance and repair of production equipment to prevent downtime. 15. Ensures proper staffing levels and capabilities based on workloads and productivity goals. Ensures all subordinates have accurate and complete s. Updates job descriptions as required. Establishes annual goals and objectives for staff. Conducts annual and interim performance appraisals of subordinates in a timely fashion. 16. Directs or supervises direct reports. Communicates with direct reports on a regular basis to ensure employees are kept apprised of important information and of current priorities. 17. Ensures effective coordination of efforts between Production, Planning, Purchasing, Machine Shop and Engineering in the scheduling of work, procurement of materials, new product development and release of new products. 18. Ensures all product is shipped in compliance with hazardous goods shipping rules and regulations and that all shipping personnel are properly trained and certified in the handling and shipment of hazardous materials. 19. Ensures that daily inventory cycle counts are performed in an accurate and timely fashion. Maintains cycle count accuracy of 98% or higher. Implements corrective measures as required. 20. Reviews Engineering Change Orders (ECO's) in a timely fashion for accuracy and completeness with respect to material issues and inventory implications. 21. Provides leadership that will motivate employees and encourage new ideas and creative thinking. 22. Actively engages and collaborates cross-functionally with all departments, as needed. 23. Oversees purchasing, production planning, manufacturing, shipping, receiving and warehouse functions, and facilities operations systems and ensures alignment with company-wide goals and key initiatives. QUALIFICATIONS: · Demonstrated leadership ability · Analytical mindset with experience in data-driven decision-making · Strong personal and professional judgment · Adaptability and the flexibility to multitask and effectively handle multiple priorities · Excellent problem-solving skills · Strong attention to detail · Strong presentation skills · Excellent written and verbal communication skills · Good technical aptitude · Strong working knowledge of PC applications including ERP systems and Microsoft Office · Strategic and critical thinking ability · Strong interpersonal skills & highly reliable · Good follow-through skills · Understanding of financial and budgeting processes and principles · Self-sufficient, self-motivated, and results oriented · Ability to work with minimal supervision · Ability to work effectively in a team environment · Ability to build relationships with partners and other organizations in the supply chain · Experience with Dynamics 365 Business Central, preferred but not required EXPERIENCE: · Bachelor's Degree or equivalent required. · Minimum of 8 years in a manufacturing or production environment, with at least 5 years in materials management or related discipline and 3 years in a supervisory or management role.

We're expanding our client experience team with a dedicated Customer Engagement Coordinator who will take the lead on planning and executing offsite customer events. While our existing team members focus on Behind the Bolts and onsite engagements, this role will be solely responsible for delivering memorable offsite experiences that strengthen client relationships and elevate our brand presence. If you're organized, proactive, and passionate about building connections through events and branding, we want to hear from you! Position Responsibilities Take full ownership of planning, coordinating, and executing offsite client-facing events across key markets, ensuring each event reflects Power Design's brand and leaves a lasting impression. Manage all client-facing logistics, including sending invitations, tracking RSVPs, creating detailed itineraries, and serving as the main point of contact to ensure a smooth, professional experience. Build and maintain vendor relationships, secure sponsorships, negotiate favorable terms, and ensure all vendor services meet expectations and align with Power Design's standards. Oversee the sourcing, customization, and distribution of premium promotional items, ensuring timely delivery and thoughtful gifting that reflects our commitment to quality and client connection. Lead the day-to-day management of Threads-including order fulfillment, inventory tracking, and vendor coordination-while ensuring all gifting aligns with Power Design branding and supports internal and external engagement goals. Track usage and spending for swag and gifting programs, maintain accurate records, and provide regular budget and performance updates to leadership. Assist the Business Development team with administrative support and special projects as needed. Collaborate with internal teams to ensure seamless event execution and a cohesive, on-brand client experience. Here's What We're Looking For 1-3 years of experience in events, marketing, business development, administrative support, or similar roles-preferably within the construction industry (internship experience welcome). Strong interpersonal and communication skills, with a sense of urgency, and an interest in client-facing roles. Eagerness to learn and grow. Comfortable networking and building relationships in professional and social settings. Highly organized, self-motivated, and proactive. Ability to travel for events or meetings. Benefits and Perks Competitive salaries offered Exciting, award-winning workplace culture focused on employee appreciation, recognition, and fun Comprehensive medical, dental, vision, life insurance, and Flexible Spending Accounts (FSA) options offered Short and long-term disability plans 401k with company matching available Paid time off and company holidays provided Discounts to a variety of services, mental and physical wellness resources, free Care.com membership, and other perks given to all Power Design team members At Power Design, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Power Design believes that diversity and inclusion among our teammates is paramount to our success as a national company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool nationwide

Job Description As the Personal Lines Service Lead at Boyd Insurance, you will lead our efforts in delivering top-tier insurance solutions to our current and future clients. You will play a pivotal role in managing our personal lines service team and connecting their efforts with those of the sales staff. You will contribute to setting strategic directions, ensuring efficiency and superior client experience. Position Summary: Team Leadership: Lead and mentor a team of personal lines service staff, fostering a culture of excellence, client-centricity, and professional development. Oversee daily operations, assignments, and performance evaluations within the personal lines department. Market Analysis and Product Selection: Stay informed about industry trends, regulatory changes, and market dynamics that may impact on personal insurance offerings. Collaborate with insurers and underwriters to select and negotiate coverage options that benefit clients. Process Oversight: Continuous evaluation of processes to ensure efficiency and that staff is abiding by standard process. Client Experience Champion: Consult with leadership on how to develop a communicative, easy, and more robust client experience utilizing automation and technology.

. Experience not required--on-the-job training is provided. Candidates must be professional, communicate well, and care about people. Although we have various positions available, we are currently looking for a motivated individual who either has management experience, or an aptitude for leadership and a willingness to learn. This is an entry-level position with ample opportunity to grow within our management structure. Below is a description of the position we are looking to fill: · The team manager will be hands-on in overseeing day to day operations of a group of team members. · Implementation and monitoring of training systems · Involvement in recruitment processes · Customer Service, including garnering and servicing clients. · Involvement in weekly manager-development meetings · Proper handling of paperwork and minor administrative duties · Will be groomed for higher management roles for the company What we offer: · Career growth · 1st raise after 60 days · Yearly company convention · Lifetime renewals · Weekly bonuses · Ability to travel · Managerial Training Other positions will temporarily be available for qualified candidates. Please apply if you would like to be considered as a potential interviewee to join the excitement at The Violand Agency. Company Description The Violand Agency stands as a dedicated partner for businesses, offering a unique Worksite Advantage Program that provides benefits and security to employees. Our commitment extends far beyond the benefits we provide; it is deeply rooted in the belief that our products play a pivotal role in safeguarding the financial futures of individuals, especially during their most challenging times. While actively protecting our communities is at the core of our mission, we also actively give back through hands-on volunteer efforts and substantial monetary contributions. Our success is driven by the passion we hold for the products we offer, making our work exceptionally meaningful.

Keep our communities fed. Our focus is simple but meaningful - from our distribution centers to our offices, every employee of C&S and our family of companies works to help feed local families, neighbors, and communities. As a Customer Experience Manager, you will own the business relationship with customers in the assigned region. This position builds working relationships with customers' senior operational management to achieve high levels of satisfaction related to company operations and adherence to standard operating procedures. The role reports to the Sr. Director, Customer Experience, and contributes to cross-functional teams in the delivery of projects and programs that support customers' business objectives. You will develop cost efficiencies and bring key stakeholders together to solve problems and remove roadblocks. The role works collaboratively with cross-functional Customer Experience (CXT) team members to identify root causes of operational issues and secure alignment and resources to resolve chronic challenges. Job Description + Full-Time, Remote Role + Location: Based in Florida (regular travel to retail store locations required) You will contribute by: + Monitoring and managing contract renewals and the customer pipeline. + Facilitating communication with all stakeholders; effectively addressing customer service issues and evaluating customer requests. + Preparing and presenting customer presentations to review project scope and progress. + Monitoring and supporting operational KPI improvement across assigned customers. + Recommending and implementing cost improvement opportunities. + Tracking quarterly and annual contracted volume thresholds and conducting regular performance reviews to maintain compliance. Growing sales within the region. + Influencing customer decision-making on key improvement initiatives. + Managing new business start-ups after handover from the New Business Development group. + Coordinating operational planning for key customer events, including holiday planning, grand openings, anniversary sales, and major in-store events. + Communicating and managing changes to company operational policies and procedures. + Managing business continuity events as needed. + Traveling frequently to retail store locations, approximately 30%. We're searching for candidates with: + Strong retail operations background required. + In-depth knowledge of supply chain preferred. + Excellent communication and interpersonal skills. + Strong analytical and business acumen. + Proven project management skills. + Proficiency with technical and computer systems. + Willingness and ability to travel frequently. + Bilingual (English/Spanish) is preferred. + 5-7 years of relevant work experience. Environment: + Store : Office Temperature (65F to 75F) + Office : Office Temperature (65F to 75F) We offer: + Weekly Pay + Benefits available from day 1 (medical, dental, vision, and more) + Company matched 401k + PTO and Holiday Pay offered + Career Progression Opportunities + Tuition Reimbursement + Employee Health & Wellness program + Employee Discounts / Purchasing programs + Employee Assistance Program Every person matters. We keep our values alive through a culture that embraces differences and ensures that every person matters. The Fine Print This Job advertisement does not constitute a promise or guarantee of employment. This job advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of C&S Wholesale Grocers. \#LI-Remote Qualifications Bachelor's Degree - Art, Bachelor's Degree - Business Shift 1st Shift (United States of America) Company C&S Wholesale Services, LLC About Our Company C&S Wholesale Services is one of many companies within the C&S Family of Companies, the largest wholesale grocery supply company in the U.S. and the industry leader in supply chain innovation. At C&S, We Select the Best & those with the motivation, pride, and drive to succeed in our fast-paced world. Working Safely is a Condition for Employment with C&S Wholesale Services, Inc. C&S Wholesale Services, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Company: C&S Wholesale Services, LLC Job Area: Chain - SE Job Family: Sales Job Type: Regular Job Code: JC0401 ReqID: R-264884

Full-time Description Manages and oversees The Spring's children's programs including the Kid's Team Program and daycare. Supervises the Kid's Team Advocates, daycare staff, and coordinates activities. Ensures high quality programs are available to all children residing in shelter. Responsibilities and Duties Directly oversees and manages the Kid's Team. Carries supervisory responsibilities in accordance with the organization's policies and applicable laws. Includes interviewing, hiring, training, scheduling and coaching employees; plans, assigns and directs work; appraises performance; rewards and disciplines employees; addresses complaints and resolves problems. Oversees and ensures that staff comply with ethical standards and quality of service. Participates in developing and implementing Children's Services program curriculum, policies, procedures, forms, and guidelines with the supervisor. Coordinates meaningful, fun, and engaging services for children and families in shelter. Engages families to encourage them to participate in the Kid's Team program. Ensures appropriate child care licensing is maintained as required of employees; and funding source standards and reporting requirements are adhered to for the department. Oversees maintaining written records required for programmatic reporting, including compiling and preparing data reports for funders. Meets with Kid's Team staff on a regular basis for supervision and guidance. Facilitates child care classes, provides child care, before and after school care, groups for children, provides supportive counseling, and case management for children, as needed. Creates outcome reports for program delivery, including group pre/posttests. Conducts community presentations to community professionals. Attends staff meetings, training sessions, and supervisory meetings as required. Supplements and assists the daycare staff as needed. Occasional duties or projects which may be performed at irregular intervals: Performs other related duties as assigned. Accountability: Areas in which the position is accountable/responsible: Control of Costs: Has accountability for costs invoked by the department. Approves departmental and employee expenses as required. Budgets: Must maintain expenditures to ensure they are within the department's budget. Compiles information and assists the supervisor with preparing the department's budget. Policy Planning and Development: Is instrumental in the department's policy development and implementation. Customer Service: Has high degree of responsibility for maintaining quality services to children and families. Represents The Spring with professionalism. Records: Oversees that records and documentation are accurate and current. Quality Control: Oversees the department and ensures high quality care and counseling are provided by staff members. Supervision Responsibility: Supervises the Kid's Team, interns and volunteers of the program. Business-Related Contacts: Internal: Has contact with other program staff to provide technical assistance or to work together on a project. Has contact with volunteers who staff The Spring of Tampa Bay and agency Board of Directors during fund raisers. External: Has contact with community leaders during program monitoring visits, presentations, educational purposes, and shelter tours. Occasionally has contact with representatives of funding sources during programmatic monitoring visits. Requirements Education/Training/Experience Bachelor's Degree in Early Childhood Education, Child Development, Elementary Education or Special Education or related field. At least one year of qualifying teaching experience in a certified child care center or comparable group care program in the care of preschool age children. Five years progressively responsible, professional child development experience, including two years of supervisory experience. Position requires Infant Child CPR Certification, First Aid Certification, Food Handlers License, and successful completion of a background investigation. MUST have active Childcare Director Credentials. Specialized equipment or machines used in the course of the duties of the position. Computer (word processing and spreadsheet applications). Certification or Licensing Requirements Valid Florida driver's license, two years driving experience, acceptable Motor Vehicle Report, active automobile insurance and dependable transportation is required. Requires 24-hour FCADV/DCF Core Competency training and additional 6 hours to qualify for Privilege status. Requires ongoing 16-hours of FCADV/DCF related training after the first year Must be able to pass and maintain a Level II background check Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position requires verbal communication on an individual and group basis (in person and by telephone), supervising groups of children, and compiling/preparing reports. Traveling to public and private educational facilities and presenting information to groups and individuals is also required. The position requires walking, standing, sitting, reaching, and using hands. Stooping and crouching are sometimes required (to play with children and to sit on the floor with the group). Talking and hearing is required most of the time. The job requires lifting and/or moving up to 25 pounds. The position also requires close vision for preparing and viewing documents and ability to adjust focus. Work Environment Work is generally performed in both classroom and an outdoor environment, with frequent interruptions and irregularities in the work schedule. Frequent walking, standing, lifting, stooping, or carrying of equipment and materials may be required. Incumbents may be required to lift and carry up to 50 pounds. Incumbent may be exposed to infectious diseases. Additional Remarks: Strong communication skills (both verbal and written) are required. Must be able to work with minimum amount of supervision. Behavior Expectations: The expectation is that each team member demonstrates knowledge of our company culture code and works in a way that aligns with our 15 fundamental behaviors. Our Guiding Principles are at the beginning of our culture code guidebook, we are… Survivor-Focused and Empowerment Based. The diverse voices of survivors inform the decisions we make. Survivors are encouraged to heal and move forward at the pace they set. Collaborative. Collaboration with our community partners helps create better outcomes for survivors while also ensuring knowledge of the services we provide. Diverse & Inclusive. Our team reflects the diversities of our community and the survivors we serve. We establish spaces and services that are supportive of all people. A Great Place to Work. People love to work here. We develop the potential of our staff and support their growth as leaders in this work. Honest & Ethical. We are transparent. We deliver on our promises. Each dollar we receive is used for its intended purpose and its greatest good. A Safe Space. Safety leads each interaction with survivors. Advocates. We tirelessly advocate for survivor safety, abuser accountability, and improving the overall system in our community. Salary Description 50,000

Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective. Job Description: Merrill's Retirement and Benefits Contact Center (RBCC), a channel of Wealth Management Client Care, provides award-winning call center support to across multiple products, including 401(k), Equity, and Health Benefit Solutions. The Contact Center is critical to the implementation and delivery of the Workplace Benefits service model of the firm. In RBCC, associates work with plan participants to assist with achieving their retirement goals. From first time investors just getting started in their 401(k) plan, to seasoned financial advisors exercising stock options, associates learn the products and skills needed to assist them all. Supervisor responsibilities include leading a diverse team of 15-20 exempt and non-exempt associates, including FINRA SIE, Series 7, and Series 63 Registered Phone Representatives, who handle 60-80 calls per day. The supervisor is responsible for oversight within the Retirement & Benefits Contact Center in an environment with high financial and regulatory risk. This role is also responsible for providing subject matter expertise across Wealth Management Client Care. Key responsibilities include employee training and coaching, addressing employee inquiries/escalations/ approvals, and team supervision to ensure processes are executed correctly. Individuals should have deep knowledge of all key functions supported. Required Qualifications: FINRA SIE, Series 7, 63 Series 24 (or the commitment to obtain within 240 days) 1 + years leadership experience Ability to confidently lead and influence others and motivate a diverse group of employees Detail oriented with strong organizational skills and ability to manage multiple tasks and priorities at once Shows commitment to excellent attendance with proven reliability and can adhere to the agreed upon work schedule Possess and demonstrate strong communication skills both verbally and in written form Is flexible and projects enthusiasm, optimism and determination Exercises sound judgment and experience making timely and effective decisions Minimum of an intermediate level of proficiency with computers and current technology Ability to think strategically and drive transformation Experience with Microsoft Word, Excel and PowerPoint 1st, 2nd, and 3rd shift as well as periodic weekend coverage Desired Qualifications: Bachelor's Degree Retirement Benefits (401(k)/Equity) product knowledge Familiarity with compliance and regulatory issues Skills: Customer Service Management Issue Management Performance Management Regulatory Compliance Risk Management Business Acumen Customer and Client Focus Problem Solving Talent Development Trading Attention to Detail Drives Engagement Result Orientation Strategic Thinking Valuation Ethics and Practice Standards Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent For internal employees; participation in a work from home posture does not make you ineligible to post, however, may require to meet the workplace excellence policy. Shift: 1st shift (United States of America) Hours Per Week: 40

Next Coms Talk is a forward-thinking communications company dedicated to delivering exceptional customer experiences and seamless support solutions. We combine innovation, service excellence, and a people-first culture to create an environment where talent thrives. As we continue growing, we are seeking a dedicated Customer Support Manager to elevate our service operations and lead with impact. The Customer Support Manager will oversee daily customer service operations, ensuring high-quality support and timely resolution of client needs. This role requires a proactive and strategic leader capable of driving service excellence, refining support processes, and empowering teams to deliver consistent results. Responsibilities Lead and manage the customer support team to ensure effective and efficient service delivery. Implement and optimize customer service strategies, workflows, and best practices. Monitor KPIs and service metrics to ensure performance standards are met or exceeded. Handle escalated customer inquiries with professionalism and sound decision-making. Collaborate with internal departments to streamline communication and enhance the customer journey. Train, mentor, and develop team members to strengthen skills and overall performance. Prepare regular reports on customer feedback, service trends, and team progress. Qualifications Job Description The Customer Support Manager will oversee daily customer service operations, ensuring high-quality support and timely resolution of client needs. This role requires a proactive and strategic leader capable of driving service excellence, refining support processes, and empowering teams to deliver consistent results. Responsibilities Lead and manage the customer support team to ensure effective and efficient service delivery. Implement and optimize customer service strategies, workflows, and best practices. Monitor KPIs and service metrics to ensure performance standards are met or exceeded. Handle escalated customer inquiries with professionalism and sound decision-making. Collaborate with internal departments to streamline communication and enhance the customer journey. Train, mentor, and develop team members to strengthen skills and overall performance. Prepare regular reports on customer feedback, service trends, and team progress. Qualifications Strong leadership and communication skills with the ability to guide and motivate teams. Excellent problem-solving abilities and a customer-centric mindset. Solid organizational skills with attention to detail and process improvement. Ability to work effectively in a fast-paced, collaborative environment. Proficiency in support systems, ticketing processes, and performance tracking tools. Additional Information Benefits Competitive salary range of $55,000 - $61,000 Opportunities for career growth and professional development Supportive and dynamic work environment Job Type: Full-time Skill-building and advancement opportunities within a growing company

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: The Houston Marriott Westchase is one of the largest full-service Marriott hotels in Houston. We offer over 604 renovated guest rooms and more than 40,000 square feet of event space, including the 10,000-square foot Grand Ballroom, two boardrooms and 18 additional meeting rooms. Come join our elite staff of committed hospitality industry professionals and help us deliver best-in-class guest experiences. We are conveniently located off of Beltway 8 and Westheimer. Our friendly and positive atmosphere makes us an ideal place for guests - as well as employees! Find out today what a career at the Houston Marriott Westchase with Pyramid Hotel Group can mean for you! What you will have an opportunity to do: The Front Office Manager is responsible for overseeing the front desk operations, ensuring exceptional guest service, efficient check-in and check-out processes, and the overall management of the front desk staff. This leadership role involves coordinating with other departments, managing reservations, and resolving guest issues to enhance the overall guest experience. EXPERIENCE Minimum of three (3) years of experience in hotel front office operations management position. Previous experience in a full-service hotel with 300 or more guest rooms. Required: Hands-on experience using Marriott front office systems. Required: Proven experience supervising, developing, and leading a team of at least 20 employees. Marriott brand training or certification a plus. Demonstrated success in achieving Marriott Bonvoy enrollment and guest engagement goals. KEY RESPONSIBILITIES The primary responsibilities of the Front Office Manager at this hotel include but are not limited to: Oversee daily front desk operations, ensuring high standards of guest service and satisfaction. Lead, coach, manage and train front desk staff, including hiring, onboarding, scheduling, and performance evaluations. Ensure efficient check-in and check-out processes, addressing any guest inquiries or issues promptly. Monitor and manage room availability and reservations, coordinating with housekeeping and sales departments. Handle guest complaints and concerns with professionalism and empathy, ensuring effective resolution. Maintain accurate records of room assignments, reservations, and guest interactions using hotel management software. Collaborate with the Sales and Marketing team to implement promotions and packages to enhance guest experiences. Ensure compliance with hotel policies, procedures, and safety regulations. Conduct regular inspections of the front desk area and lobby to maintain cleanliness and organization. Monitor and control front office labor costs, overtime, and productivity to meet budgetary goals. Ensure proper cash handling procedures and compliance with financial lead standards. Drive guest satisfaction scores (GSS) and online reputation metrics through service excellence and team coaching. Ensure consistent adherence to Marriott brand standards, service culture, and loyalty program requirements. Drive Marriott Bonvoy enrollment performance, ensuring enrollment goals are met or exceeded through associate accountability and consistent execution. JOB QUALIFICATIONS In addition to performing key responsibilities, this position may require a combination of the following skills and experience: Must be able to speak, read, write, and understand the primary language used in the workplace. Strong leadership and interpersonal skills are essential. Excellent organizational and time management abilities. Proficient in using hotel management software and other relevant technology. Review operational reports, guest feedback scores, and service metrics to drive continuous improvement. Ability to work a flexible schedule, including evenings, weekends, and holidays as required by hotel operations. Ability to stand for extended periods and work in a fast-paced environment. What are we looking for? Compensation: - Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Additional Information All your information will be kept confidential according to EEO guidelines.

In this role, you'll support our mission of Smiles For Everyone by overseeing daily operations, fostering a positive patient experience, and supporting the success of the team. Schedule (days/hours) Monday through Friday 8am-5pm Responsibilities * Overseeing patient scheduling, managing collections and receivables, getting supplies and navigating other operational expenses * Keeping an eye on staff productivity and supporting the team where necessary * Managing staff trainings on patient care, equipment monitoring, maintenance duties and compliance Qualifications * At least one year of experience as an office manager in a Dental office * Experience leading a team * Knowledge of dental terminology Compensation $50,000 - $60,000 per year About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building. Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare's greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve. Overview: The Manager, Application Support provides day-to-day tactical and personnel management of the Customer Support team to include managing productivity, personnel, and technical product issues. This position leads the team to enhance the overall customer experience while achieving departmental and company directed goals. Duties and Responsibilities: * Directly manages a team of support personnel including setting clear objectives, evaluating progress, and instilling a high-performance culture with focus on teamwork, service excellence, and ownership for resolving customer issues; implements procedures and metrics pertinent to the effective and efficient operation. * Develops and refines standard operating procedures for ticket management, monitoring, alerting, and incident management processes; * Serves as point of escalation for customers to resolve highly complex problems; collaborates with cross functional teams to resolve escalated customer complaints. * Stays abreast of new product developments and tactical direction to the business regarding technical support challenges; provides documentation and specific product suggestions influencing product direction. * Manages operational and communication impacts of planned changes, outages, and technology emergencies. * Collaborate with key internal stakeholders to drive customer success and quality to provide long-term value for our customer base; * Partner with Inovalon's cross functional teams to provide customer feedback, streamline processes and improve customer outcomes * Engage directly with our customers to garner feedback and ensure quality of service; * Build upon Inovalon's Support career framework to enhance the team's focus on personnel development; * Maintains knowledge of technology and industry trends and processes and disseminates information to the Customer Support team. * Maintains compliance with Inovalon's policies, procedures, and mission statement. * Adheres to all confidentiality and HIPAA requirements as outlined within Inovalon's Operating Policies and Procedures with respect to any aspect of the data handled or services rendered in the undertaking of the position. * Fulfills those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Company. Job Requirements: * Minimum 8 years' experience in customer facing support roles * Minimum 0-2 years leading customer-facing support teams with a commitment to providing superior customer experiences; * Proven experience working in Support in a growing SaaS-based company; * Dedicated cross-functional orientation and ability to build relationships with other leaders and teams; * Creative problem-solving ability and forward-thinking mentality; * Strong leadership and communication (verbal, written, and presentation) skills; * Previous experience managing remote teams and ability to develop both in-office and virtual teams; * Proven ability to execute strategic projects that enhance and support customer support excellence; * Demonstrated working knowledge of budgets; and * Experience driving innovation and continuous improvement programs. Education: * Bachelor's degree in business management or relevant field of study. Physical Demands and Work Environment: * Sedentary work (i.e. sitting for long periods of time); * Exerting up to 10 pounds of force occasionally and/or negligible amount of force; * Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions; * Subject to inside environmental conditions; * Travel for this position will require business travel to other locations up to 25%. Inovalon Offers a Competitive Salary and Benefits Package In addition to the base compensation, this position may be eligible for performance-based incentives. The actual base pay offered may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At Inovalon, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. Inovalon invests in associates to help them stay healthy, save for long-term financial goals, and manage the demands of work and personal commitments. That's why Inovalon offers a valuable benefits package with a wide range of choices to meet associate needs, which may include health insurance, life insurance, company-paid disability, 401k, 18+ days of paid time off, and more. Base Compensation Range $93,000-$110,000 USD This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions) If you don't meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles. By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth. Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement. To review the legal requirements, including all labor law posters, please visit this link To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this link

Sage Dental is the leading Dental Support Organization (DSO) in the Southeast, and we are continuing to grow! At Sage, people are at the core of everything we do. We are looking for dynamic and talented professionals who fit our culture of innovative technology, constant learning, and patient-centric care to join our team. If you are ready to take the next step in your career and want a position with excellent earning potential with a stable, growing company, Sage Dental has what you are looking for. Overview Sage Dental is seeking a Dental Office Manager to join our team in our new St. Petersburg location! If you have experience as an Office Manager in a group dental practice or if you have been an Office Manager in a busy, multi-dentist practice, this may be the position for you! Sage Dental offers you: Competitive base pay - PLUS BONUSES! Growth opportunity Benefits such as: Health & Dental Insurance, Paid Holidays and Paid time off, 401K and more! Responsibilities Demonstrate strong leadership and team building skills Effectively implement directives, policies, and procedures Maintain efficient operation of the office to achieve performance goals Effectively coach and resolve staff and patient issues Qualifications Proven track record of providing excellent customer service to all patients and visitors A minimum of two years of experience managing a fast paced dental office Knowledge of dental insurance plans 2025-8206 #LI-KS1

Join Our Dynamic Team as a Dental Office Manager! Are you ready to take the lead in an exciting and rewarding role? We're looking for a passionate, experienced Dental Office Manager to help us create a smooth, efficient, and welcoming environment for our patients and team in Sarasota, Florida. This is an incredible opportunity to join a close-knit, dedicated team that thrives on teamwork, transparency, empowerment, and respect. As the Dental Office Manager, you will play a pivotal role in the heart of our practice, making sure everything runs smoothly, patients feel cared for, and our office operates like a well-oiled machine. If you're ready to inspire and lead with honesty, accountability, and a commitment to excellence, we want to hear from you! What You'll Do: Be the Face of Our Practice: Lead the front desk team, greeting patients with a smile, managing appointments, and ensuring a seamless experience. Keep Things Organized: Maintain accurate patient records and ensure everything is up-to-date, so our team can provide the best care possible. Manage Office Flow: Oversee inventory, order supplies, and ensure our office is stocked and running efficiently. Ensure Compliance: Keep our practice aligned with state and federal regulations, ensuring the highest standards of care and safety. Handle Finances with Precision: Oversee billing, collections, and office finances to keep our practice financially healthy. Lead with Passion: Supervise, train, and motivate a talented team of professionals who are dedicated to providing the best patient care. Foster a Positive Environment: Ensure our office is not just organized, but a fun and inspiring place to work every day. Why You'll Love Working With Us: Competitive Pay & Benefits: Enjoy a competitive salary and a generous benefits package. Professional Growth: We're committed to your personal and professional development-there's always room to grow! Work/Life Balance: We value your well-being and offer flexibility to help you maintain balance. Inclusive, FUN Culture: We work hard, but we also know how to have fun, celebrate wins, and build a workplace where everyone feels valued. If you're a proactive, solution-oriented Office Manager with a knack for leadership and a passion for making a difference, we'd love for you to bring your expertise to our thriving dental practice. Apply now to embark on a fulfilling career that will challenge and reward you every step of the way! Ready to make an impact? Apply today and join a team that values YOU! Requirements 1-2 years management experience in the dental field 1-2 years dental insurance experience

EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win. Core Purpose: To create loyal, lifelong fans and exercise practitioners. We are seeking a dynamic and highly organized Member Experience Manager to support EōS members and guests by delivering best-in-class service. This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As a key leader in our Company, you will model our core values and work closely with department managers to support the overall success of the gym. Position Purpose: Develop a team that delivers exceptional customer experience and hits business objectives. Core Purpose: To create loyal, lifelong fans and exercise practitioners. Responsibilities: Takes Initiative in identifying ways to enhance the member experience. Serve as the first point of contact for member concerns, ensuring quick resolution of service issues, billing questions, or other concerns. Address member complaints with professionalism, empathy, and a solution-oriented mindset to maintain positive relationships and high retention rates. Support member retention through developing and executing strategies to engage members, including promptly handling membership concerns, resolving service issues, and offering personalized outreach to members. Monitor trends in member satisfaction and provide actionable insights to improve retention and overall satisfaction. Collaborate with gym department managers to review and respond to member surveys and feedback promptly, addressing any areas for improvement and celebrating successes. Ensure members feel heard and valued, maintaining an open line of communication. Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism. Partner with the Operations Manager to support, lead, train, and coach the front desk team, providing ongoing feedback and development to maintain best in class customer service. Partner with department managers and their teams to support facility operations, including cleanliness standards and safety protocols to provide the best-in-class member experience. Embody the Company's core values (e.g., Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be a Team Player, Fight Hard to Win) in all daily interactions and decision- making. Serve as a leader who inspires the team to uphold the Company's culture and deliver on our core purpose of creating loyal, lifelong fans and exercise practitioners. Qualifications: Proven experience in customer service or front-line leadership, preferably in the fitness, hospitality, or service industry. Excellent communication (written and verbal), problem-solving, and interpersonal skills. Ability to multitask and thrive in a fast-paced, customer-facing environment. Strong organizational skills and attention to detail. Proficiency with fitness management software, social media platforms, and Microsoft Office Suite. Knowledge of fitness industry operations, including membership management and billing processes. Requirements: Must successfully pass background check. Must Obtain a CPR certification within 30 days of employment. * Must attend EōS Ethos and Customer Service Training within 30 days of employment. * Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system Ability to bend routinely and repetitively to lift more than 40 lbs. Hourly Pay Range $18 - $20 USD Benefits and Perks: A highly energetic and collaborative team. A management team that cares about your professional development. Free membership for you and plus one family member. Discounted Personal Training, and merchandise - including supplements. Employee referral program. Daily Pay offered - access your funds before payday. Competitive pay plus vacation, holiday, and sick pay.* Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!* 401(k) + Company matching!* Personal education growth options with Sophia Learning. * Based on eligibility of tenure and full-time vs. part-time employment. EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. To view more information on our CCPA policy, click HERE. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here . We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at ********************************* or by calling ************. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.

Front Office Manager Reports To: General Manager, position is salaried/non-exempt Are you a detail-oriented, organized leader with a passion for efficiency and customer satisfaction? Do you have experience working in the ABA field, but prefer the administrative elements of clinical work? If so, we would love to connect. BCOTB is seeking a Front Office Manager to oversee daily operations, optimize revenue, and enhance client experiences at our Riverview clinic. The Front Office Manager is responsible for customer service, assisting the Clinical Coordinator with the management of the clinical staff, scheduling, revenue and office management, as well as the maintenance of their respective facility. The Front Office Manager collaborates with the Clinical Coordinator in order to maintain and execute all of BCOTB's clinical and business goals. Key Responsibilities: Time & Attendance: Review and verify time records in Deputy and Rethink. Scheduling: Build and maintain optimized weekly schedules aligned with authorized hours and revenue goals. Revenue Forecasting: Prepare monthly projections and maintain 80%+ billable schedules for BCBA staff. Provider Encounters: Review and authorize encounters for accurate coding and units. Client Communication: Serve as primary client contact; answer calls and resolve inquiries. Eligibility & Benefits: Verify insurance benefits during onboarding and authorization periods. Office Operations: Oversee daily clinic operations, cleanliness, supplies, and maintenance. Payment Collection: Collect copays and private pay balances; address payment concerns. Credentialing: Ensure staff are credentialed and compliant with insurance requirements. Team Communication: Lead meetings and communicate schedule updates. Customer Satisfaction & Vendors: Maintain high satisfaction standards and review vendor cost-effectiveness. Schedule: Clinic Hours: Monday-Friday, 8:00 AM-6:00/6:30 PM Full-Time: Monday-Friday, 8:00 AM-5:00 PM (one-hour lunch) Desired Experience and Qualifications: Experience as an RBT or Behavior Therapist (preferred) Insurance eligibility and benefits verification experience Copay and private pay collection experience Familiarity with HRIS systems (e.g., Paycor or similar) Scheduling and coordination of team members Strong organizational and communication skills Experience leading or managing teams Physical Demands: The physical demands described are representative of those required to perform the essential functions of this role. The employee will regularly be required to communicate effectively in the English language, including verbal, written, and electronic communication. The employee will also be required to talk and hear; stand and walk; use hands to finger, handle, or feel; and reach with hands and arms. This position may require standing and walking for extended periods of time. About BCOTB: Founded, owned, and operated by a Board-Certified Behavior Analyst, Behavioral Consulting of Tampa Bay (BCOTB) has been serving the Tampa Bay area as the leading provider of pediatric ABA therapy since 2003. BCOTB operates five clinic locations across Tampa Bay to cater to early intervention ABA therapy needs. BCOTB is known for providing training and support to its staff, making it an ideal place for those starting out in the field or looking for a diverse and collaborative work environment. Our team is constantly analyzing and improving the employee experience to enhance skillsets and knowledge while continuing to grow with the organization.

Job Description Front Office Manager/Front Desk Supervisor Introduction Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind's motto “We'll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members. Job Summary We are seeking a highly motivated and experienced Front Office Manager who is responsible for overseeing the day-to-day operations of the front desk at a hotel. Front Office Manager ensures the efficient guest check-in and check-out processes, handles guest inquiries and requests, and provides exceptional customer service. This role requires strong leadership skills, attention to detail, and the ability to handle guest issues effectively. Core Job Responsibilities & Duties Supervise and assist front desk agents in performing their duties, ensuring smooth operations and efficient guest service Coordinate guest check-in and check-out processes, ensuring accuracy in registration, payment and room assignment procedures Handle guest inquiries, requests, and complaints, resolving issues promptly and to the guest's satisfaction Maintain a guest-centric approach, providing exceptional customer service and ensuring guest satisfaction Address guest concerns and complaints professionally, escalating issues as necessary Monitor guest feedback and reviews, identifying areas for improvement and implementing appropriate measures Train and mentor front desk agents, ensuring they have the necessary skills and knowledge to perform their role effectively Provide ongoing coaching and feedback to enhance guest service skills and problem-solving abilities Conduct regular performance evaluations and identify opportunities for training and development Communicate effectively with other hotel departments to ensure smooth operations and guest satisfaction Coordinate with housekeeping to ensure timely room readiness and cleanliness standards Collaborate with the General Manager to implement policies, procedures, and service standards Prepare and maintain front desk reports, including occupancy reports, guest arrival and departure lists, and revenue reports Assist in managing room inventory and reservations, optimizing room occupancy and revenue Handle cash and payment transactions, ensuring accuracy and compliance with hotel procedures Collaborate with the sales team to identify and pursue opportunities for business growth, including corporate accounts, group bookings, and event bookings Support the GM in leading, motivating, and developing a high-performance team Foster a positive work environment that promotes teamwork, collaboration, and employee engagement Ensure compliance with all applicable laws, regulations, and hotel policies, including health, safety, and security standards Implement and monitor quality assurance programs to uphold brand standards and deliver a consistent guest experience Assist GM or hold regular briefings and meetings with all heads of departments - daily huddles, weekly management meetings, etc. Ensure all decisions are made in the best interest of the hotel and management Ensure compliance with all local, state, and federal regulations Perform any other duties as assigned by Executive team & Ownership Qualification Standards & Company Requirements High school diploma or equivalent (required); bachelor's degree in Hospitality Management or a related field (preferred) Previous experience in front desk operations or guest services, with some supervisory experience (preferred) Excellent customer service and communication skills Strong problem-solving skills and ability to handle guest issues effectively Proficient in hotel management systems, property management systems, and relevant software Detail-oriented with strong organizational and multitasking skills Ability to work under pressure and adapt to changing situations Proficient in hotel management systems, property management systems, and relevant software Proficient in Microsoft Office and hotel & restaurant software(s) Must have a flexible work schedule *Please note that specific job requirements and responsibilities may vary depending on the company's policies, size, and other factors* Powered by JazzHR dEquRK6cG1

We are looking for a Front Office Managerr to lead and manage the front desk operations of our hotel. The ideal candidate will be responsible for overseeing a team of front desk staff, greeting guests, addressing guest inquiries and complaints, and ensuring a professional lobby environment. Strong leadership, time management, organizational, and communication skills are essential. Compensation: $15-$22/hr Key Responsibilities: Led and trained front desk staff, and managed shift schedules. Process guest check-ins, confirm reservations, assign rooms, and issue room keys. Handle confidential guest information with integrity. Resolve guest complaints and requests in a friendly, professional manner. Ensure the lobby and common areas are clean and welcoming. Manage cash drawer contents and transactions during shifts. Coordinate with Housekeeping/Maintenance to ensure room readiness. Process payments (cash, debit, credit) and check-outs, resolving any charges. Generate daily reports (arrivals, departures, special requests) and ensure accuracy. Supervise staff performance and complete performance reviews. Assist guests with directions and information about the property and local areas. Perform administrative duties such as filing and updating records. Ensure all front desk activities (bookings, appointments, calls, emails) are handled efficiently. Complete other duties as assigned. Requirements: Minimum 2 years of hospitality experience. Minimum 2 years of front desk experience. At least 1 year of supervisory experience, preferably in hospitality. Proficiency in Windows OS and company-approved spreadsheets and word processing. Strong verbal and written communication skills. Ability to handle guest complaints and resolve issues promptly. Ability to manage time effectively in high-pressure situations. High school diploma or equivalent. Physical Demands: Regularly required to walk, stand, and use hands to reach. Frequently required to stoop, kneel, crouch, or crawl. Must be able to lift and move up to 50 pounds occasionally.