Technical assistant jobs in Clarksville, TN

Pay Rate: $65/hr Industry: Healthcare / Database Engineering / Application Development Job Description We are seeking an experienced Technical Specialist with strong hands-on expertise in Progress OpenEdge, Progress 4GL/ABL, and Microsoft SQL Server. The ideal candidate will support both application development and database management activities, including designing, developing, and maintaining OpenEdge-based business applications and managing OpenEdge database environments. This role requires strong analytical and troubleshooting skills, experience with performance tuning, backup and recovery, and the ability to collaborate with cross-functional teams to deliver reliable, high-quality technical solutions for a major healthcare client (BCBS). Responsibilities Design, develop, and maintain applications using Progress 4GL, ABL, and OpenEdge frameworks. Install, upgrade, and administer Progress OpenEdge databases, including replication, AppServer, and auditing. Monitor and tune database performance, optimize SQL queries, and enhance system efficiency. Implement and manage backup, recovery, dump/load operations, and disaster recovery planning. Collaborate with business and technical teams to translate requirements into scalable solutions. Conduct code reviews, troubleshoot application and database issues, and support batch job execution. Perform daily health checks for database performance, security administration, and user access management. Utilize Unix/Linux scripting for automation and work with tools such as AdminServer, NameServer, and Git. Required Qualifications Strong expertise in Progress OpenEdge, Progress 4GL, ABL, and related database technologies. Hands-on experience with Microsoft SQL Server, relational databases, and performance tuning. Familiarity with Unix/Linux environments and automation through shell/bash scripting. Experience with source control tools such as Git. Ability to implement web services, XML parsing, and ProDataSets (preferred). Excellent problem-solving, analytical, and troubleshooting skills. Strong communication skills with the ability to work across cross-functional teams.

Job Description Join our dynamic team in an IT Help Desk Support position and gain valuable experience while helping our clients navigate the ever-evolving work of IT. If you are enthusiastic about technology, have a passion for customer service, and desire to grow in the field of IT support, apply today and become a vital part of our team! Vital IT Network Systems (VINS) is a leading Managed Service Provider (MSP) dedicated to delivering top-tier IT solutions and network services to a diverse client base. We are committed to providing exceptional support and maintaining the highest standards of network performance and security. Key Responsibilities will include: Technical Support: Provide advanced technical support to clients, addressing complex hardware and software issues, network configurations and system integration. Troubleshooting: Diagnose and resolve escalated IT issues, applying analytical problem-solving skills to identify root causes and implement solutions. Client Communication: Maintain clear and effective communication with clients, explain technical concepts in non-technical language and provide regular updates on issue resolution progress. Documentation: Keep comprehensive records of technical issues, resolutions, and configurations to facilitate future troubleshooting and reporting. System Maintenance: Assist in the maintenance and monitoring of client systems, ensuring they operate smoothly and proactively identify potential problems. Collaboration: work with other team members to escalate and delegate tasks and foster a cooperative work environment. Technical Expertise: Stay up-to-date on industry best practices and emerging technologies in order to provide cutting-edge solutions and recommendations to clients. Provide onsite local client support as needed Other related duties as assigned Our ideal future team member will have: Bachelor's degree in Computer Science, Information Technology or related field (preferred) Possess CompTIA A+, Network+, or Microsoft Certified Professional (MCP) certification Prior experience in a similar technical support role, preferably with an MSP, in a fast-paced, dynamic environment with changing priorities. Strong working knowledge of Windows and Linux operating systems, hardware, networking and virtualization technologies Exceptional troubleshooting, problem solving, communication and customer service skills Must be available to participate in an on-call rotation for after hours (night and weekend) client support Must have reliable transportation and insurable driving record Additional Information: Full Time - Hybrid Role (3 days in office) We offer a competitive salary and a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as a 401 (k). All applicants must consent to a background check and a drug screen to continue in the selection process. All employment offers are contingent on meeting our background check standards and successful passing of required drug test. If hired, you will be required to provide documentation indicating your legal right to work in the U.S. We are an Equal Opportunity Employer.

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $15.75 per hour Salary Range: 7.25 - 15.75 We are an equal opportunity employer and participate in E-Verify in states where required.

The position will start off remote then transition to in office in Hendersonville, TN once our office is open. Currently only considering local candidates. Firefighters First Federal Credit Union has proudly been serving the firefighter community since 1935. We have built trusting relationships within the fire family as the nation's largest exclusive firefighter credit union. Our commitment to providing our members with exceptional financial products and services, along with our legendary service, has allowed us to grow our membership nationally. Join a team that values its employees, invests in professional growth, and makes an impact in the firefighter community. Currently, we have an immediate opening for a Technical Support Specialist to join our team in Hendersonville, TN! The Technical Support Specialist is responsible for providing a variety of first level technical support to internal and remote users which is essential to the viability of the Credit Union's IT systems. Primary Responsibilities: Providing day-to-day operations support for the Credit Union's Helpdesk support service which includes identifying and resolving user's technical issues in a timely manner. Managing the helpdesk ticketing system to prioritize and assign tickets to the responsible party. This includes documenting all support interactions in the Help Desk ticketing system (ServiceDesk). Performing Active Directory users and objects management in accordance to department standards. Analyzing system documentation and presenting to user, either in writing or verbally, the proper procedures, and/or system features to resolve operational issues. Responding to requests for technical assistance in person, via phone, or using remote support tools. Identifying and escalating situations requiring urgent attention. Basic Qualifications: Education: High school diploma or equivalent experience. Minimum five years' experience and demonstrated knowledge of Microsoft Windows, Active Directory user management, Exchange Email setup and troubleshooting, general knowledge of TCP/IP troubleshooting, Dell/HP/Lenovo desktop/laptop hardware and IP Phone setup. Experience in implementing software applications within a Microsoft environment Experience in setting up various hardware components (docking station, usb devices, display technologies) Experience in working with Virtual Desktop Infrastructure (VMwware Horizon) preferred Firefighters First Federal Credit Union is an Equal Employment Opportunity employer. We do not discriminate based upon race, color, religion, age, gender, marital status, physical or mental disability, medical condition, pregnancy, sexual orientation, gender identity or expression, national origin, veteran status, genetic information, or any other status protected under federal, state, or local law. Firefighters First Federal Credit Union is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at ***********************.

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: * Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. * Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. * Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. * Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. * Assists Guests by repairing and maintaining amusements equipment in a timely manner. * Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. * Assists the Guest with all requests and answers questions as needed and makes recommendations. * Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. * Notifies Manager of any Guest that is perceived to be unhappy. * Responsible for stocking, displaying, and securing merchandise in all storage areas. * Conducts merchandise inventory during and after shift, if applicable. * Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. * Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. * Properly positions and set up displays to increase Guest traffic and promote sales. * Assists in daily maintenance and organization of tech room and storage areas. * Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. * Assists with general store maintenance as directed by management. * Assists other Team Members as needed. * Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. * Must be friendly and able to smile a lot while working days, nights and/or weekends as required. * Technical and/or electrical skills preferred, but not required. * Must demonstrate ability to clearly communicate with Guests and other Team Members. * Must be at least 18 years of age. Requirements STUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: * Work days, nights, and/or weekends as required. * Work off an extension ladder. * Work in noisy, fast paced environment with distracting conditions. * Move about facility and stand for long periods of time. * Read and write handwritten notes. * Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary * Compensation is from $7.25 - $15.75 per hour Salary Range: 7.25 * 15.75 We are an equal opportunity employer and participate in E-Verify in states where required.

First Call Claims Solutions, a QRM Company Quality Resource Management, LLC (QRM), doing business as First Call Claims Solutions, is a trusted inbound call center with over 25 years of experience serving more than 1,000 companies nationwide. We specialize in processing First Notice of Loss (FNOL) and First Notice of Incident (FNOI) claims across all lines of business. Our flexible service models are designed to meet the unique needs of each client, offering: 24/7 availability After-hours support Overflow handling Dedicated CAT (catastrophe) response resources Accurate and efficient data entry services With more than two decades of proven performance, First Call Claims Solutions delivers seamless claims intake, dependable support, and exceptional customer service. About the Role: As a Help Desk Technician, you will serve as the first point of contact for users seeking technical assistance or support to ensure smooth and efficient IT operations. This role involves diagnosing and resolving hardware, software, and network issues, managing support tickets, and maintaining high standards of customer service. Shift: Sunday - Thursday; 8:00 AM - 4:00 PM (37.5 hours per week) Includes a 30-minute unpaid break each day Option to work 8:00 AM - 5:00 PM with a one-hour unpaid lunch for those seeking a 40-hour work week Location Requirement: Remote Must reside in an approved state: AL, AR, FL, GA, ID, IA, KS, KY, LA, MS, NE, NC, OK, SC, SD, TN, TX, UT, VA, WI Key Responsibilities: Serve as the first point of contact for users seeking technical assistance via phone, email, or virtual support platforms. Diagnose and resolve hardware, software, and network issues in a timely and efficient manner. Provide technical support for Windows systems, printers, and standard office applications. Escalate complex problems to the Director of IT when necessary. Install, configure, and maintain desktop/laptop computers, peripherals, and software applications. Maintain accurate documentation of user issues, troubleshooting steps, and resolutions using Help Desk. Set up new user accounts, email, access permissions, and other onboarding/offboarding tasks. Assist with system updates, patches, and backups to ensure security and reliability. Educate users on best practices and basic troubleshooting steps. Collaborate with IT team members to identify trends and improve help desk procedures. Performs other related duties as assigned. Network Requirements: Private, secure internet connection (Ethernet recommended, no public Wi-Fi or VPNs) Speed test required upon hire (****************** Logins must occur within the U.S. Desired Characteristics: Ability to provide professional and courteous phone demeanor while clearly communicating technical information to users. Ability to provide concise written documentation and email correspondence that ensures issues are accurately recorded and resolved efficiently. Ability to work effectively with teams cross-departmental Ability to manage multiple tickets or requests efficiently. Qualifications: 18 years or older High school diploma or GED IT certifications preferred 1-2 years of computer information systems education preferred Basic knowledge of networking concepts and understanding of cybersecurity principles and safe computing practices. Must have a personal cell phone Excellent communication skills (written and oral) Reliable, punctual, and able to self-manage Ability to multi-task and thrive under pressure Must be authorized to work in the U.S. without sponsorship Benefits & Compensation: Pay: Based on experience Medical: Eligible 1st day of month following hire Ancillary Benefits: Eligible 1st day of month after 60 days (Dental, Vision, Life & AD&D, Accident Insurance, Critical Illness, Dependent Care, FSA, Telemedicine, Long & Short-Term Disability, Employee Assistance Program, SavvyFi College Savings) 401K: Eligible after 6 months PTO: Eligible after 90 days #LI-Remote

Top Skills' Details 1. Experience working in a Help Desk/Customer Service environment, troubleshooting technical issues for both hardware and software. This team receives about 100 calls per day. 2. Must have experience troubleshooting Windows 10 issues. 3. Must have experience working in a fast-paced environment and must be able to multi-task. This team is handling calls, documenting processes, logging calls, maintaining and tracking equipment ordering, and they also do some imaging. Position Information: *This consultant will be working on a team of 4 Help Desk Technicians. *90-95% of the time of this consultant's time will be spent on the phone with government employees and will need to provide quality support with a high degree of customer satisfaction. The other 10% will be doing a mixture of documenting/reporting on common issues, maintaining call logs, imaging, and working on assigned tickets. *This consultant will have to provide technical expertise and problem resolution to ensure maximum user productivity and minimal downtime. *This person will be dealing with finance issues 70% of the time *This person will be doing a lot of password resets *Setting up and adding users in Active Directory In summary, the technician will spend the majority of their day handling phone calls to provide technical support for government employees who are using proprietary applications and the rest of their time will be spent doing documentation, reporting and imaging. Skills Ticketing system, Phone support, Technical support, Service desk, Help desk support, Windows, Office 365, Windows 7, Microsoft office, troubleshooting, help desk, support, customer service, Password reset, windows 10 Top Skills Details Ticketing system,Phone support,Technical support,Service desk,Help desk support,Windows,Office 365,Windows 7,Microsoft office Additional Skills & Qualifications This person will be interacting with agency workers in North Carolina so communication and customer service skills will have to be excellent. Personable team members that can multi-task and are willing to help and volunteer to take on extra work. Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of Brentwood, TN. Pay and Benefits The pay range for this position is $18.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Brentwood,TN. Application Deadline This position is anticipated to close on Dec 12, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block! What you'll do... As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned What you'll bring to the team... Education: * High school diploma or equivalent Work Experience: * Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools * Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware * Must have reliable transportation to travel between office locations as required * Must be able to work independently * Must be able to lift 55 pounds * Demonstrated decision-making, analytical, and problem-solving skills * Demonstrated organization, prioritization, and project coordination skills * Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates * Effective time management and multi-tasking skills * Ability to follow direction Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned

AOS/Ashland City, TN A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom. Primary Function To provide technical/troubleshooting assistance, general product information, warranty assistance, and parts order processing which requires basic product knowledge of water heaters. Primarily works with homeowners and one-unit applications. Customers are general contractors, service professionals, facility maintenance personnel, architects, engineers and other professionals responsible for ensuring equipment is ordered, installed, maintained, and functional. Technical Support Agents work to assist callers in repair rather than replacing equipment. Product specific paid training is provided. Responsibilities * Provides world class customer service in a fast-paced customer service center (an average of 60 customer contacts per day) which includes: * Answering incoming calls and emails, as well as following up on previous issues with customers solving electric and gas water heater equipment issues, * Documenting call, installation, and product information. * Researching product/part information, inputs/documents, and maintains/updates records using multiple web-based systems. * Assist customers with understanding how to properly use AO Smith products and resolve problems that may arise. * Use VRA (Video Remote Assistance) to verify whether the tank isn't repairable and to justify the whole tank replacement. * Handle requests for replacement part for manufacturer related issues in a timely and accurate manner. * Remains educated and up to date on current and new products with technical aspects of water heaters and related equipment. * Assess caller's abilities and refer non-service professionals to service providers when needed while following warranty processes. * Makes warranty related decisions for water heating and related equipment approx. $1500. * Provides specification information for callers considering purchase including size and related equipment information based on end user needs. * Refers callers for purchasing as needed. * Inputs product registrations. * Serves as the first contact our customers and potential customers have with our company. It is critical to communicate effectively and accurately with consumers while maintaining a professional image and customer friendly disposition. * Perform other duties as assigned. Qualifications * One-year certification from college or technical school * High school diploma or GED in related field will be considered with equivalent field experience. * 2-4 years related experience; or equivalent combination of education and experience. * Must be able to type a minimum of 40 words per minute * Demonstrated proficient verbal and written communication skills. * Demonstrated troubleshooting and problem-solving skills * Software and hardware operation as well as keyboarding experience * Willing to work a 40-hour schedule within open hours of operation, 7:00am - 8:00pm Monday - Friday; rotational 8:00am - 6:00pm Saturday. Preferences * Prefer mechanically inclined individuals with previous plumbing or electrical experience. * Prefer previous call center experience. * Prefer experience working with Heat Pump applications in appliances. Education High School Diploma or GED We Offer Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance. #LI-Hybrid #LI-AO Nearest Major Market: Nashville Job Segment: Call Center, Technical Support, HVAC, Wastewater, Water Treatment, Customer Service, Technology, Operations, Engineering

Join our dynamic team in an IT Help Desk Support position and gain valuable experience while helping our clients navigate the ever-evolving work of IT. If you are enthusiastic about technology, have a passion for customer service, and desire to grow in the field of IT support, apply today and become a vital part of our team! Vital IT Network Systems (VINS) is a leading Managed Service Provider (MSP) dedicated to delivering top-tier IT solutions and network services to a diverse client base. We are committed to providing exceptional support and maintaining the highest standards of network performance and security. Key Responsibilities will include: * Technical Support: Provide advanced technical support to clients, addressing complex hardware and software issues, network configurations and system integration. * Troubleshooting: Diagnose and resolve escalated IT issues, applying analytical problem-solving skills to identify root causes and implement solutions. * Client Communication: Maintain clear and effective communication with clients, explain technical concepts in non-technical language and provide regular updates on issue resolution progress. * Documentation: Keep comprehensive records of technical issues, resolutions, and configurations to facilitate future troubleshooting and reporting. * System Maintenance: Assist in the maintenance and monitoring of client systems, ensuring they operate smoothly and proactively identify potential problems. * Collaboration: work with other team members to escalate and delegate tasks and foster a cooperative work environment. * Technical Expertise: Stay up-to-date on industry best practices and emerging technologies in order to provide cutting-edge solutions and recommendations to clients. * Provide onsite local client support as needed * Other related duties as assigned Our ideal future team member will have: * Bachelor's degree in Computer Science, Information Technology or related field (preferred) * Possess CompTIA A+, Network+, or Microsoft Certified Professional (MCP) certification * Prior experience in a similar technical support role, preferably with an MSP, in a fast-paced, dynamic environment with changing priorities. * Strong working knowledge of Windows and Linux operating systems, hardware, networking and virtualization technologies * Exceptional troubleshooting, problem solving, communication and customer service skills * Must be available to participate in an on-call rotation for after hours (night and weekend) client support * Must have reliable transportation and insurable driving record Additional Information: Full Time - Hybrid Role (3 days in office) We offer a competitive salary and a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as a 401 (k). All applicants must consent to a background check and a drug screen to continue in the selection process. All employment offers are contingent on meeting our background check standards and successful passing of required drug test. If hired, you will be required to provide documentation indicating your legal right to work in the U.S. We are an Equal Opportunity Employer.

Company: Compassus The Technology Support Analyst is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Technology Support Analyst role plays a pivotal function in ensuring the seamless operation and optimization of the organization's Patient Management Software. Primarily responsible for delivering exceptional end-user support, this role addresses inquiries, resolves technical issues, and provides invaluable assistance in enhancing the overall user experience. The Technology Support Analyst collaborates closely with project teams, serving as a liaison between team members and functional area management. Additionally, this position involves actively contributing to system performance monitoring, overseeing small to intermediate projects, and coordinating the delivery of new enhancements to users. Position Specific Responsibilities * Provides responsive and effective end-user support for the organization's Patient Management Software, addressing queries, errors, and problems promptly. * Responds to inquiries with a meticulous approach, documenting and following through to resolve issues in a timely manner. * Assists in creating user documentation and maintaining functional training materials, contributing to the knowledge base for end users. * Conducts training sessions in both classroom and web-based environments. * Assists in the installation of upgrades to Patient Management Software under the direction of a supervisor. * Tests enhancements provided by the software vendor to verify correct workflows and process logic. * Collaborates with the software vendor to address complex problems, working towards effective resolutions for end users. * Establishes timelines and collaborates with various project teams across departments, ensuring alignment with organizational objectives. * Acts as a liaison between team members and functional area management, fostering clear communication channels. * Monitors and reports on the performance of systems, proactively identifying areas for improvement. * Oversees small and intermediate projects, ensuring timely completion and adherence to project goals. * Assists in coordinating the delivery of new enhancements to users, ensuring a smooth integration process. * On call support and performs other duties as assigned. * Shift expectancy is 10am CST to 7pm CST Education and/or Experience * Bachelor's degree in related field highly preferred. * Two (2) to five (5) years of related experience desired. An equivalent combination of education and relevant experience may be considered. * Experience in health care and clinical billing systems preferred. * Knowledge plus experience with application support and end user support in vendor applications preferred. Skills * Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage. * Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communications. * Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces integrated healthcare at home philosophy. Proficiency in Cerner, Desktop, Microsoft Office, LAN, and WAN environments. Must be proficient in Crystal reporting tools. Knowledge of application support. Physical Demands and Work Environment: The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 25 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to positions in our organization. At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #LI-DB1 Build a Rewarding Career with Compassus At Compassus, we care for our team members as much as we care for our patients and their families. Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual. Embark on a career that cares for you while you care for others. Your Career Journey Matters We're dedicated to helping you grow and succeed. Whether you're pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive. The Compassus Advantage * Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter. * Career Development: Access leadership pathways, mentorship, and personalized professional development. * Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care. * Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being. * Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication. * A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion. Ready to Join? At Compassus, your career is more than a job-it's an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.

NEW Flow Cytometry Technologist Opening at a large laboratory that provides comprehensive anatomic, clinical and molecular pathology services. This laboratory specializes in hematology/oncology, dermatology, urology, gynecology, cytopathology, neuropathology and forensic medicine (as well as others). Also, this laboratory is fully certified by the state of Tennessee, College of American Pathologists (CAP) and the Joint Commission as well as the Laboratory Improvement Act (CLIA). This laboratory is looking to hire a permanent and full time Flow Cytometry Technologist on Day Shift (Monday through Friday) with some flexibility. The Flow Cytometry Technologist will be responsible for day to day specimen processing, analysis and results reporting in the flow cytometry department. For consideration, applicants must have a Bachelor's Degree in Medical Technology (or related field) in addition to a Flow Cytometry Laboratory Specialist (SCYM) Certification or a MT Certification through ASCP (or equivalent). This facility is offering a highly competitive compensation package! Including a highly competitive hourly rate and excellent benefits including medical, dental, life insurance, 401K and more! If you have any questions or interested in learning more feel free to contact Andrea at andrea@ka-recruiting.com or call/text 617-746-2745! ACC 253311750

The Adaptive Technology Coordinator is under the general supervision of the Director of the Student Disability Resource Center. This individual serves as a resource in the area of assistive technology to faculty, staff and students; oversees the conversion of instructional materials into alternative media formats; provides expertise in web design, electronic documents, and distance education delivery methods to ensure accessible format for disabled persons. Austin Peay State University is a four-year public, doctoral-level university, with six colleges and four Chairs of Excellence. The University has an enrollment of over 9,000 students and is located in Clarksville, Tennessee, a community of an estimated 166,000 people located approximately 40 miles northwest of Nashville, TN

Job Details Brentwood - Brentwood, TN AccountingDescription NOT a remote work opportunity! At Blankenship CPA Group, PLLC our roots are planted deeply in serving Nashville, TN's growing business and professional community. Blankenship is a Top Ten Nashville public accounting firm of approximately 200 professionals. We serve our clients' Tax, Audit, Accounting and Consulting needs in the Nashville, Tennessee and Middle-South market through our experienced accountants in our Brentwood, Columbia, Dickson, Goodlettsville, Mt. Juliet, Murfreesboro and Nashville offices. Blankenship is seeking a full-time Experienced Accounting Solutions Group (ASG) Professional to help serve our outsourced accounting clients. This in-office position could be located in any of our seven offices listed above. The ideal candidate has a broad range of general ledger accounting experience and thrives working on complex client accounts, on-boarding new clients, and reviewing the accounting work of others. The candidate is not expected to perform tax or audit services. Tax preparation experience is preferred but not required. We are a growing firm and find various backgrounds attractive. With strong performance, there is great opportunity for advancement. At Blankenship, you will find a People First culture and wonderful clients to serve. This role can be tailored to align with the right candidate's experiences and specialties. Key responsibilities and required qualifications include: Ability to use new technologies and adapt to new processes Ability to collaborate and teach accounting principles and practices to other team members Ability to review work of other team members Ability to on-board new clients Bank and various balance sheet account reconciliations Financial statement and report preparation Preparation of sales and use returns and other business compliance returns Proficiency with QuickBooks and/or other accounting software packages (Accounting CS, Xero, Bill.com, etc.) Qualifications Key experiences and skills include: 5+ years of recent accounting experience Excellent verbal, written, and listening skills Strong interpersonal skills Professional phone skills Advanced computer skills Energetic personality Organized and ability to work independently Ability to multi-task The successful candidate will be rewarded with an excellent compensation and benefits package including flexible schedule, health, vision, and dental insurance, 401(k) plan, vacation, life and disability insurance, professional training and license reimbursements, and the opportunity for bonuses.

This is technical services work involving the interpretation, analysis, documentation, and resolution of customer information system-related problems on a departmental basis. Work includes using independent judgment in classifying problems, determining severity/impact and prioritizing resolutions to lessen impact, providing technical advice, correcting hardware and software problems, and providing assistance to users and technical personnel through remote administration of network and use of system monitoring tools, and coordinating problem resolution activities with user, technical and vendor personnel. This position will also serve as a general technical support specialist during high call volume periods by taking incoming requests from various Work is performed under general supervision. This position will have a shared responsibility of alternating weeks of ‘on call'. ORGANIZATIONAL EXPECTATIONS Provides a positive and professional representation of the organization. Promotes culture of safety for patients and employees through proper identification, reporting, documentation, and prevention. Maintains hospital standards for a clean and quiet patient environment to maintain a positive patient care experience. Maintains competency and knowledge of current standards of practice, trends, and developments in related scope of job role or practice. Adheres to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations. Participates in ongoing quality improvement activities. Maintains compliance with organization's policies, as well as established practices, protocols, and procedures of the position, department, and applicable professional standards. Complies with organizational and regulatory policies for handling confidential patient information. Demonstrates excellent customer service through his/her attitude and actions, consistent with the standards contained in the Vision, Mission, and Values of the organization. Adheres to professional standards, hospital policies and procedures, federal, state, and local requirements, and TJC standards and/or standards from other accrediting bodies. NONESSENTIAL FUNCTIONS Other duties as assigned. ESSENTIAL FUNCTIONS Receives, analyzes, and evaluates customer inquiries and complaints regarding system and equipment problems in order to provide support and assistance.• Diagnoses system and equipment failures/problems and corrects utilizing appropriate resources in order to ensure maximum system availability.• Administers and creates user ids and passwords for systems and applications as applicable.• Questions and guides user and technical personnel in order to clarify system/network problems.• Presents technical information and advice clearly, completely, and concisely in order to ensure clear and uniform understanding by users, vendors, and technical personnel.• Documents, analyzes, and categorizes inquiries and complaints in order to determine validity and decide most effective and efficient method of resolution.• Determines by independent judgment when customer inquiries or complaints cannot be resolved at first contact level and assigns inquiry or complaint to technical support group for resolution in order to ensure effective technical support is provided.• Compiles, records, and prepares reports on customer information system inquiries and complaints received and resolved in order to provide information, and identify trends and system weaknesses.• Records service requests and routes them appropriately for action in order to expedite service problem resolutions.• Tracks and monitors all customer inquiries, complaints, and service requests in order to ensure resolution in a timely manner.• Administers warrantee and contract vendor maintenance in order to ensure expedient repair of equipment.• Compiles, develops, and updates reference and instructional manuals in order to continually improve problem resolution techniques.• Gathers, compiles, and assembles technical and statistical data in order to complete documents and/or reports. Work closely with other departments for collaborating IT projects. Required Skills Knowledge of computer systems, wide area networks, local area networks, personal computer hardware and software.• Knowledge of remote computer system support functions.• Knowledge of functions, organization, policies, procedures, and regulations of Information Services.• Knowledge of research methods, statistical analysis, and report writing.• Knowledge of desktop automation software.• Ability to work efficiently and effectively in stressful environment.• Ability to communicate effectively orally and in writing.• Ability to establish and maintain effective working relationships.• Ability to work independently and think creatively.• Ability to exercise sound judgment.• Ability to organize, plan work, and manage time effectively.• Ability to review, analyze data, and reach logical conclusions. FUNCTIONAL DEMANDS FLSA: Non-Exempt Inclement Weather: Non-Essential Physical Demands: Regularly (R), Periodically (P), Essential (E) or Non-Essential (NE) Vision (Corrected/Normal): (R) Colored Vision: (R) Hearing (Corrected/Normal): (R) Sense of Touch: (R) Finger Dexterity: (R) Clear Oral Communication: (R) Pushing: (P) Lifting: (P) Lifting (Floor to Waist): (P) Lifting-12” to waist: (P) Lifting-Waist to Shoulders: (P) Lifting-Shoulder to Overhead: (P) Reaching Overhead: (P), (NE) Reaching Forward: (R) Carrying: (R) Standing: (R) Sitting: (R) Squatting: (P) Stooping: (P) Kneeling: (P) Walking: (R) Stairs (Ascending/Descending): (R) Turning (Head/Neck): (R) Repetitive Leg/Arm Movement: (R) Use of Foot or Hand Controls: (R) Stressful High Pressure: (R)

Company / Location Information A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom. Primary Function To provide moderately complex technical/troubleshooting assistance, general product information, warranty assistance, and parts order processing which requires in depth product knowledge of multiple product lines of water heaters. Primarily deals with an even mix of homeowners and service professionals with greater demands and handles both single and multiunit applications. Customers are general contractors, service professionals, facility maintenance personnel, architects, engineers and other professionals responsible for ensuring equipment is ordered, installed, maintained, and functional. Technical Specialists work to assist callers in repair rather than replacing equipment. Product specific paid training is provided. The ability to provide top quality technical support is greater due to the product's capacity, the environment that it is in, and the type of questions asked. Serves as the first contact our customers and potential customers have with our company. It is critical to communicate effectively and accurately with consumers while maintaining a professional image and customer friendly disposition. Responsibilities * Provides world class customer service in a fast-paced customer service center (an average of 60 customer contacts per day) which includes: * Answering incoming calls and emails, as well as following up on previous issues with customers solving moderately complex electric and gas water heater equipment issues on multiple product lines. * Use Virtual Remote Assistant (VRA) to visually inspect products with the caller in real time. * Tool is also used to obtain images to verify installation and documentation. * Helping callers connect WIFI enabled heaters and troubleshooting related connection issues. * Documenting call, installation, and product information * Researching moderately complex product/part information, inputs/documents, and maintains/updates records using multiple web-based systems. * Remains educated and up to date on current and new products' technical aspects on multiple product lines of water heaters and related equipment. * Assess caller's abilities and refer non-service professionals to service providers when needed while following warranty processes. * Makes warranty related decisions for moderately complex water heating and related equipment approx. $3,000. * Provides specification information for callers considering purchase including sizing and related equipment information based on end user needs. * Refers callers for purchasing as needed. Qualifications * Two-year certificate from college or technical school * High school diploma or GED in related field will be considered with equivalent field experience. * 3-5 years of related work experience or training; or equivalent combination of education and experience. * Prefer mechanically inclined individuals with previous plumbing or electrical experience. * Prefer previous call center experience. * Prefer experience working with Heat Pump applications in appliances. * Prefer experience working with tankless water systems and commercial systems. * Must be able to type a minimum of 40 words per minute. * Requires an understanding of the design, function, installation, operation and repair of water heaters. * Requires understanding of combustion and the environment in which the water unit is located. * Requires familiarity with national Fuel Gas Code, National Electrical Codes, National Building Codes, and AMSE standards. * Demonstrated proficient verbal and written communication skills. * Demonstrated troubleshooting and problem-solving skills * Software and hardware operation as well as keyboarding experience * Willing to work a 40-hour schedule within open hours of operation, 7:00 am - 7:00 pm Monday - Friday; rotational 8:00 am - 6:00 pm Saturday. Education Trade School Degree Other in Related Field We Offer Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance. #LI-Hybrid #LI-AO ADA Statement & EEO Statement In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Nearest Major Market: Nashville Job Segment: Call Center, Technical Support, HVAC, Wastewater, Customer Service, Technology, Operations, Sales, Engineering

Company: Compassus The Technology Support Analyst is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Technology Support Analyst role plays a pivotal function in ensuring the seamless operation and optimization of the organization's Patient Management Software. Primarily responsible for delivering exceptional end-user support, this role addresses inquiries, resolves technical issues, and provides invaluable assistance in enhancing the overall user experience. The Technology Support Analyst collaborates closely with project teams, serving as a liaison between team members and functional area management. Additionally, this position involves actively contributing to system performance monitoring, overseeing small to intermediate projects, and coordinating the delivery of new enhancements to users. Position Specific Responsibilities Provides responsive and effective end-user support for the organization's Patient Management Software, addressing queries, errors, and problems promptly. Responds to inquiries with a meticulous approach, documenting and following through to resolve issues in a timely manner. Assists in creating user documentation and maintaining functional training materials, contributing to the knowledge base for end users. Conducts training sessions in both classroom and web-based environments. Assists in the installation of upgrades to Patient Management Software under the direction of a supervisor. Tests enhancements provided by the software vendor to verify correct workflows and process logic. Collaborates with the software vendor to address complex problems, working towards effective resolutions for end users. Establishes timelines and collaborates with various project teams across departments, ensuring alignment with organizational objectives. Acts as a liaison between team members and functional area management, fostering clear communication channels. Monitors and reports on the performance of systems, proactively identifying areas for improvement. Oversees small and intermediate projects, ensuring timely completion and adherence to project goals. Assists in coordinating the delivery of new enhancements to users, ensuring a smooth integration process. On call support and performs other duties as assigned. Shift expectancy is 10am CST to 7pm CST Education and/or Experience Bachelor's degree in related field highly preferred. Two (2) to five (5) years of related experience desired. An equivalent combination of education and relevant experience may be considered. Experience in health care and clinical billing systems preferred. Knowledge plus experience with application support and end user support in vendor applications preferred. Skills Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communications. Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces integrated healthcare at home philosophy. Proficiency in Cerner, Desktop, Microsoft Office, LAN, and WAN environments. Must be proficient in Crystal reporting tools. Knowledge of application support. Physical Demands and Work Environment: The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 25 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to positions in our organization. At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #LI-DB1 Build a Rewarding Career with Compassus At Compassus, we care for our team members as much as we care for our patients and their families. Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual. Embark on a career that cares for you while you care for others. Your Career Journey Matters We're dedicated to helping you grow and succeed. Whether you're pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive. The Compassus Advantage • Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter. • Career Development: Access leadership pathways, mentorship, and personalized professional development. • Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care. • Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being. • Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication. • A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion. Ready to Join? At Compassus, your career is more than a job-it's an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.

Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block! What you'll do... As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned What you'll bring to the team... Education: * High school diploma or equivalent Work Experience: * Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools * Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware * Must have reliable transportation to travel between office locations as required * Must be able to work independently * Must be able to lift 55 pounds * Demonstrated decision-making, analytical, and problem-solving skills * Demonstrated organization, prioritization, and project coordination skills * Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates * Effective time management and multi-tasking skills * Ability to follow direction Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned

The Computer Lab Assistant for the MMCS -133 and MMCS -129 student computer labs is responsible for monitoring the labs, assisting students with hardware and software problems, assisting students with Computer Science or College Algebra or Precalculus problems, and performing duties assigned by the lab supervisor. Availability: Up to 2 positions effective January 2018 FOAP : 110001-40019-61400-200 Essential Functions - Ability to relate to and work effectively with a diverse student population. - Ability to maintain confidentiality. - Ability to use sound judgment in decision-making. - Ability to effectively utilize computer technology. - Ability to exhibit excellent organizational skills and attention to details. - Ability to interact in an effective and appropriate manner with diverse populations, the University community, and the public. - Attendance and punctuality are essential to this position. - Ability to formulate and execute complex tasks. - Ability to work under little or no direct supervision.