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Technical assistant jobs in Doraville, GA

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  • Technical Support Representative

    3I People 3.9company rating

    Technical assistant job in Marietta, GA

    🚀 We're Hiring - Tier 1 Technical Support Representative (IT / Telecom Industry) 📍 Marietta, GA 💰 Salary: $45K - $65K Are you passionate about helping users, solving technical issues, and growing in the IT support world? We are hiring for a Tier 1 Technical Support role with a leading organization in the IT/Telecom services industry. ✨ What You'll Do: 🔹 Be the first point of contact for customer inquiries via phone, chat, and email 🔹 Troubleshoot basic software, hardware, and networking issues 🔹 Log support tickets in Zoho (training provided) 🔹 Escalate complex cases to Tier 2 teams as needed 🔹 Maintain empathy, patience, and professionalism throughout customer interactions 📌 Requirements: ✔️ Associate degree in IT or similar experience (3+ years preferred) ✔️ Experience with Mikrotik routers or Cisco switches is an advantage ✔️ Exposure to Wi-Fi controller solutions such as Ruckus, Omada, Unifi, Meraki, Mist, or Cisco ✔️ Strong communication skills and willingness to learn ⭐ Why Join? ✨ Paid training and continuous learning opportunities ✨ Health, vision, dental, life insurance, PTO & retirement plan ✨ Advancement opportunities within the company ✨ Supportive team culture ✨ Some shifts include remote weekend work options If you're looking for stability, growth, and a supportive environment - this could be the right fit! 📩 Interested? Apply by sending your resume via DM or email me at ******************** (or reply here).
    $45k-65k yearly 1d ago
  • IT Support Specialist II

    TRC Talent Solutions 4.6company rating

    Technical assistant job in Lawrenceville, GA

    Summary/Objective: The IT Support Specialist II provides advanced help desk and system administration support, managing complex IT requests both remotely and on-site. This role focuses on maintaining and optimizing workstations, servers, networks, and vendor systems while delivering responsive, customer-focused support. Direct Hire! Onsite: Lawrenceville, GA Key Responsibilities Serve as the primary contact for advanced end-user support via phone, email, and chat, clearly communicating issue status and resolutions Monitor IT and disaster recovery systems, respond to alerts, and manage service tickets Troubleshoot and support ERP systems, Microsoft applications, virtual environments (VMware/Azure), networks, security, and remote access Implement and support Microsoft technologies and custom system solutions Maintain IT asset inventory, system documentation, and training materials Ensure timely resolution of requests and escalate issues when needed Collaborate with the IT Services team for efficient issue routing and resolution Follow ConnectWise processes, including scheduling, ticket management, project tracking, and time/expense entry Complete required ConnectWise training Stay current with emerging technologies and industry best practices Required Qualifications: Associate's or bachelor's degree in IT, Computer Science, or equivalent experience 3+ years of IT support experience Basic certifications such as CompTIA A+, Network+, or Security+ Working knowledge of Windows, mac OS, and Linux Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN) Experience supporting hardware, Microsoft 365, and Google Workspace Familiarity with Active Directory and remote support tools Strong problem-solving and communication skills Customer-focused and able to work effectively in a fast-paced environment Preferred Qualifications: Bachelor's degree in IT or related field Advanced certifications (AWS, CISSP, VCP, CCNP, MCSE) 5+ years of IT support experience Experience with ticketing systems (ConnectWise, Jira, Zendesk) Excellent troubleshooting, communication, and multitasking skills
    $51k-82k yearly est. 3d ago
  • IT Support Specialist (Ticket Crusher & Light Projects) - MSP

    Bowman Williams

    Technical assistant job in Smyrna, GA

    If you're early in your MSP career and want a role that helps you grow then look no further! This is the kind of opportunity that can shape your long-term path. This growing Managed Services Provider has spent more than a decade scaling its model, retaining loyal clients, and consistently winning new business. They're known for hiring people with aptitude and ambition, laying out a clear career track, and exposing their engineers to as many new technologies, projects, and backend systems as they're ready to take on. If you value continuous learning, want to escape monotonous support work, and eventually see yourself stepping into leadership or management, this is a great fit. Role Overview: As a IT Helpdesk Support Specialist you will be taking support tickets on the service desk about 80% of the time but will also have the opportunity to work on projects and deployments with senior engineers. You'll get hands-on experience across modern MSP tools, client environments, and backend systems - not just ticket triage. Expect real mentorship, strong collaboration, and exposure to projects as part of your development. Tech You'll Work With: Microsoft 365 suite Windows Server & Azure AD Autotask + N-able (Ticketing & RMM) Acronis, MailProtector, encrypted email Firewalls, VLANs, wireless networking PCmover Professional Basic A/V and conference room setups Qualifications: Experience working for an MSP (at least 1 year required) Experience troubleshooting networks, working within the M365 suite, supporting Azure Entra ID, and working with Windows OS Strong end-user support skills & ability to interface with C-level executives A team-first mindset and strong communication skills Why This Environment Stands Out: Clear career tracks and growth plans Exposure to a wide range of technologies and project work A collaborative culture that prioritizes mentorship and learning A small, growing team where your contributions matter Company Salary & Benefits $50,000-$60,000 401(k) with match Medical, dental & vision Paid time off Retirement plan
    $50k-60k yearly 2d ago
  • Technical Support Representative

    Robert Half 4.5company rating

    Technical assistant job in Atlanta, GA

    Are you looking to grow your career in customer service, tech support, or both? This role is a great fit for individuals wanting to strengthen their communication skills while gaining exposure to front-line troubleshooting and mobile device support. This is not a highly technical IT role, but it offers a strong foundation for anyone interested in developing customer service expertise, call center experience, and entry-level support skills with iOS/Android devices. About the Role You will serve as the first point of contact for wireless customers needing assistance with device setup, SIM activation, service interruptions, and general account questions. This is a customer-facing, phone-based support role in a high-volume environment. All new hires begin together in a 3-4 week class-based training program, starting January 5th. The organization onboards in groups, providing structured and collaborative learning from day one. This position is 100% onsite, Monday-Friday, in the Cumberland area. Key Responsibilities Serve as the initial support contact for customers experiencing issues with device setup, SIM activation, call/text/data problems, and general service questions. Follow scripted workflows and troubleshooting guides to resolve common wireless service issues. Walk customers through steps such as resetting network settings, completing APN updates, reinserting SIMs, rebooting devices, and verifying account details. Provide technical support for backend provisioning errors, network outages, number porting issues, or complex device failures when required. Answer basic account-related questions including plan information, device compatibility checks (IMEI/ESN), and feature availability. Document all customer interactions in the CRM/ticketing system with accuracy and clarity. Communicate patiently, clearly, and professionally-translating technical steps into easy-to-understand instructions. Follow compliance, quality, and performance standards set by leadership. Who Thrives in This Role Individuals looking to grow in customer service, call center environments, or high-volume support Candidates wanting entry-level exposure to tech troubleshooting but not a deeply technical role Strong communicators who enjoy helping people solve problems Those who prefer structured training and clear workflows Schedule & Training Start Date: January 5th, 2026 (no flexibility) Training: 3-4 week classroom-style training cohort Location: Onsite in the Cumberland area, 5 days per week Type: Contract-to-Hire
    $29k-36k yearly est. 4d ago
  • IT Support Engineer

    Franklin Fitch

    Technical assistant job in Atlanta, GA

    Onsite - Atlanta, GA 6-Month Contract (+ Extensions) Opportunity to join a global organization where technology drives every operation. In this hands-on role, you'll support both onsite and remote users across multiple regions, combining day-to-day IT support with infrastructure management and small project delivery. What you'll do: Provide 1st and 2nd line support for hardware, software, and network issues across Windows, Mac, and mobile devices Support LAN, WAN, Wi-Fi, and cloud-connected devices in a hybrid environment Deploy, configure, and maintain desktops, laptops, printers, and other endpoints Assist with Microsoft 365, Intune, and modern endpoint management tools Deliver guidance and training to users on IT systems, processes, and best practices Help implement new systems, upgrades, and technology rollouts Contribute to process improvements and take ownership of small to mid-scale IT projects What we're looking for: Proven experience in 1st/2nd line IT support Comfortable with modern Windows and cloud-based environments Familiarity with endpoint management, mobile device management, and hybrid systems Good troubleshooting skills across hardware, software, and networking Ability to work independently while collaborating with a global team A proactive mindset with a willingness to suggest and implement improvements This is a great opportunity for an IT professional who enjoys variety, values autonomy, and wants to work with modern technology in a global environment.
    $61k-88k yearly est. 2d ago
  • Technical Team Lead

    Locumtenens.com 4.1company rating

    Technical assistant job in Alpharetta, GA

    Team Leadership - 40% Acts as a role model and go-to associate for others Manages distribution of work to team to ensure balanced workflow with skillset appropriate assignments Provides support & assistance to team members with technical coaching and mentoring Ensures peer code reviews happen regularly and consistently Estimates sprint points or man hours for project delivery Maintains the overall efficiency and effectiveness of the team Maintains high standards of software quality within the team by establishing good practices and habits Serves as point of contact to streamline communications and processes across departments Software Development - 25% Designs, codes, and implements assigned features, stories, and tasks Engages in flow charting and diagramming processes and provides documentation of how software is built/works Designs code to be easy to read and adjust, and reuseable in future systems Checks functionality of code with team peer review and ensures that unit tests are written/have passed Works closely with Quality Assurance Team to define proper test plans & test strategy Project/Solution Management - 20% Serves as primary interface between Product & Tech to ensure Tech builds solutions that meet business requirements Translates business needs to technical language for software development team by writing user stories & tech tasks Drives feature and story development, keeping projects moving with appropriate urgency Works with Product Owners on release planning; Ensures sprint goals, release dates, and timelines are met Keeps technology leadership informed of progress including team wins and team challenges Software Architecture/Design - 15% Designs technology solutions and ensures internal & external team alignment for correct implementation of design Ensures all solutions and architecture are properly documented according to company standards Acts as a consultative subject matter expert for enhancements to existing products as well as idea for new products Drives R&D / proof of concept initiatives; Stays mindful about cloud computing costs for any technology solutions Supports and evangelizes architecture best practices such as “API First” and “Infrastructure as Code” SECONDARY FUNCTIONS (IF APPLICABLE) May work on special projects or other duties as assigned SUPERVISORY/BUDGETARY/EXTERNAL COMMUNICATION RESPONSIBILITY May communicate with external vendors, service providers, and contractors Acts in a fiscally responsible way QUALIFICATIONS - EDUCATION, WORK EXPERIENCE, CERTIFICATIONS Bachelor's degree in computer science or a related field or equivalent experience required 10+ years of related software development and architecture experience required 5+ years Azure Cloud experience required; Microsoft Azure certifications preferred 5+ years Agile (Scrum and/or Kanban) experience required Previous full stack development experience ideal Previous team leadership a plus KNOWLEDGE, SKILLS, AND ABILITIES Demonstrated expertise in Azure cloud-based software development in C#, Python, and .NET Strong working knowledge of Azure Portal and Azure DevOps/Git with emphasis CI/CD environments Experience with API-first development and Azure API Management Previous work experience and knowledge of React Native and related mobile technologies/frameworks including but not limited to Swift, Objective C, and/or Kotlin Experience with relational database design and SQL Front-end web experience preferred with advanced skills in Bootstrap, JQuery, React and/or Javascript Advanced Salesforce development skills with Apex and Lightning Web Components Solid critical thinking and creative problem-solving skills Strong organizational and time management skills Ability to work independently and collaboratively with a strong attention to detail Strong communication skills - both oral and written Ability to effectively manage multiple competing priorities in a fast-paced environment Ability to work with sensitive information and maintain confidentiality Ability to mentor, coach, and motivate others Strong customer service mind set; ability to build relationships at all levels Working knowledge of Office 365 suite of tools Ability to adhere to and exhibit the Company Values at all times KEY COMPETENCIES REQUIRED Tech Savvy Develops Talent Manages Complexity Communicates Effectively Resourcefulness Drives Engagement Directs Work Instills Trust Optimizes Work Processes Action Oriented Ensures Accountability Decision Quality PHYSICAL, MENTAL, WORKING CONDITION, AND TRAVEL REQUIREMENTS Typical office environment - sedentary with typing, writing, reading requirements Speaking, reading, writing, ability to use a telephone and computer May be able to sit or stand Ability to exert up to 10 lbs. of force occasionally Ability to interpret various instructions Ability to deal with a variety of variables under only limited standardization
    $89k-125k yearly est. 4d ago
  • Technical Support Specialist G6

    Cisco Systems, Inc. 4.8company rating

    Technical assistant job in Atlanta, GA

    Meet the Team The Workforce Experience team is responsible for all end-to-end processes and systems that support our workforce from Hire-to-Retire, to Collaboration and Service Desk. Working closely with our partners, this team will take the employee experience for all of Cisco to outstanding levels - and show our customers and partners what is possible! The Workforce Experience team within Cisco IT, is responsible for providing a premier employee experience so that Cisco can continue to be ranked highly as one of the best places to work One of the foundational pillars of that experience is our C-level executives' ability to be productive with their devices, software, tools, and technology. We are seeking an outstanding Technical Support Specialist that is motivated and committed to keeping our C-level execs productive and delighted with a top level executive support experience! Your Impact We're seeking a talented and experienced and self-motivated professional who has a genuine focus on executive success, operational excellence, and helping others. The responsibilities of our C-suite IT Support Team include: Executive Engagement & Advocacy Serve as the CxOs main point of contact and build long-term relationships with assign clients-Advocate for unique solution & services for our CxOs Deliver high-quality, white glove, one-on-one support to our executive leadership team (ELT) Train and educate ELT & supporting staff on Cisco workplace applications and technologies Lead projects to deliver new services, innovations, and/or process improvements to Cisco ELTDevelop strong relationships with IT leaders and technical specialists. Easily and effectively advocate and engage these groups when needed Support high level internal meetings and impactful customer visits in the Boardroom and Customer Experience Center Work with clients to resolve logistical and technical requirements for the quarterly Board of Directors Meeting and Investor Relations Call IT Technical Support Deliver remote and onsite support (e.g. CxO home support) Travel locally, regionally, and internationally Respond to executive team support needs quickly and effectively and participate in 24/7 on-call rotations Support all technical setup and requirements of the Boardroom, including working with partners, vendors, and internal Cisco teams to maintain and upgrade in room solutions and resources. Work with our clients to coordinate and handle executive Boardroom engagements and provide in meeting support. Drive and coordinate client updates and resolutions. Maintain constant communication to whom you support, their executive assistants and IT Leadership. Continuous Development Develop solid technical & process-level understanding of Cisco IT services, apps, and technologies deployed to service our ELTs. Maintain knowledge of current technology, equipment, services, and standards for IT.Implement personal development plans to continually innovate cloud, desktop, network, video, mobile technologies for Cisco employee workforce efficiency. Minimum Qualifications * Extensive End-User Support Experience: BS/BA degree or Relevant 3-5 years of experience in hands-on technical support, including desktop, mobile device, email, and phone support. * Operating System Proficiency: Expertise in current Windows and/or Mac operating systems. * Core Infrastructure Knowledge: Experience with Active Directory, Microsoft 365 (O365) administration and troubleshooting, * Hardware & Software Troubleshooting: Ability to diagnose and resolve complex hardware, software, and networking issues with meticulous attention to detail. * Audiovisual (AV) & Conferencing Tools: Familiarity with troubleshooting AV equipment and remote conferencing tools such as Zoom or WebEx. Preferred Qualifications * Exceptional Customer Service: A strong, positive, and professional customer service orientation is paramount, ensuring a high degree of customer satisfaction for VIP users. * Excellent Communication Skills: Superior verbal and written communication skills, with the ability to break down complex technical information for non-technical users and communicate effectively with management. * Patience and Professionalism: An "endless amount of patience" and a polite, cultured demeanor when dealing with high-level personnel. * Problem-Solving & Judgement: Strong analytical skills and the ability to prioritize work, exercise good judgment, and manage multiple tasks independently. * Proactive & Meticulous: A proactive approach to IT support, sometimes involving comprehensive project management for new hardware rollouts and ensuring a seamless experience with meticulous attention to detail. Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $85,600.00 to $108,500.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $102,900.00 - $150,300.00 Non-Metro New York state & Washington state: $90,000.00 - $132,900.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
    $102.9k-150.3k yearly 13d ago
  • Laboratory Technical Assistant- Nights

    Children's Healthcare of Atlanta 4.6company rating

    Technical assistant job in Atlanta, GA

    Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift Evening Work Day(s) Friday, Thursday, Tuesday, Wednesday Shift Start Time 2:30 AM Shift End Time 11:00 AM Worker Sub-Type Regular Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We're committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children's. Job Description Assists clinical laboratory personnel in performance of responsibilities and works effectively with others to meet patient needs. Actively promotes a lean work culture by performing team member duties to encourage consistent use of lean principles and processes, including continually seeking work process improvements. Proactively supports efforts that ensure delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta. Experience * No minimum experience required Preferred Qualifications * Demonstrated ability to hold self and others accountable * Critical thinking skills that lead to desired outcomes * Associate's or Bachelor's degree in an applied science (biology, chemistry, etc.) Education * High school diploma or equivalent Certification Summary * No professional certifications required Knowledge, Skills, and Abilities * Strives for adult-adult relationships with colleagues, subordinates, and superiors Job Responsibilities * Performs duties appropriate for Laboratory Assistant. * Properly handles and processes specimens according to written procedures. * Accurately prepares send-out requisitions and samples for referral testing * Enter orders and receives all specimens in Laboratory Information System (LIS) * Performs quality assurance by monitoring pending logs, OL monitor for timed and STAT specimens, HRP and the LIS error logs. Utilizes shift to shift communication log. Document orders errors and specimen integrity issues. * Performs other duties as required by the department. * Provide assistance with the management of stocking and inventorying supplies. * Maintains professional skills and competency to do assigned tasks. * Demonstrates familiarity with and follows hospital and departmental policies and procedures, including those pertaining to safety and compliance. * Uses critical thinking principles in making decisions that lead to desired outcomes. * Actively promotes a Lean culture by performing duties to promote an understanding and consistent use of Lean principals and processes. Using an awareness of how the work performed is valued by the customer. Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law. Primary Location Address 35 Jesse Hill Jr Dr SE Job Family Laboratory Services
    $33k-42k yearly est. 21d ago
  • Onsite Maintenance Technician Assistant

    Heritage Property Management 3.7company rating

    Technical assistant job in Atlanta, GA

    Job Description This position will be dedicated exclusively to a specific garden-style condominium in the Brookhaven area and will be working closely with the property Maintenance Manager overseeing the community's construction and maintenance needs. The position will be client-facing and will receive support from the corporate office. Seeking a highly-skilled maintenance worker with a diversified skill set and experience in all areas of construction and maintenance. Hours are 8am - 4pm, Monday through Friday Duties, Responsibilities & Essential Skills Candidate should have the following experience and should be able to perform the following types of work: At least 4 years of experience in all areas of construction, maintenance and repairs Candidate must be physically able to perform duties Able to work outdoors, in various elements Carpentry skills Hanging and finishing sheetrock. Electrical to include basic wiring. Painting of interior and exterior (walls, ceilings, trim/molding, siding, handrails). Candidate must have a professional attitude and be able to work well with others, under limited supervision (but also alone), must be dependable and complete all work in a timely manner. Vendor management, specialized vendors will be involved in maintaining facility operations, the candidate will be responsible to oversee and schedule those vendors throughout the year. Position may lead to supervising and training other workers, so experience in running crews is a plus, but not required. Perform assigned repairs, emergency, and preventative maintenance. Perform other janitorial/porter duties as assigned such as weekly trash pick-up. Mandatory weekly reporting. Multi-family maintenance experience a plus! Other Requirements Candidates must have a valid driver's license and a driving record with no major incidents. Candidates must complete employee and criminal background checks and must take a drug test. Candidates must also be capable of furnishing references upon request. Compensation and Benefits The position includes, among other things: POS health insurance 401k Paid time off
    $34k-41k yearly est. 21d ago
  • Technical Support Specialist (NE)

    Syncreon 4.6company rating

    Technical assistant job in Fairburn, GA

    DP World in Fairburn, GA is looking for a sharp, resourceful, and customer-focused Technical Support Specialist who's ready to be the go-to expert for all things tech. In this role, you'll be the front line of technical support, helping employees troubleshoot hardware, software, and system issues to keep our operation running at full speed. You'll diagnose problems, implement solutions, support system upgrades, and partner with teams across the site to ensure technology is working seamlessly every day. If you enjoy problem-solving, communicating with all levels of the business, and turning complex tech issues into smooth, simple solutions - this is your perfect fit. This is your chance to step into a critical role where your expertise keeps the workflow moving, empowers employees, and strengthens the entire operation. Bring your technical skills, your curiosity, and your drive - we're ready for you. About the Role How you will contribute * Responsible for implementing standards as established by the system and network engineering teams in regard to planning and supporting the plants in the areas of desktop, WAN, LAN , servers, and disaster recovery. * Provide second level diagnostic support the System and Network Engineering Teams and the Service Desk in supporting the plants as it relates to; Desktops, WAN, LAN, and Servers as well as capture site specific network, server, and end device documentation. * Creates / updates work instructions for new tasks or as the steps for existing tasks are modified, ensures all documentation is in the proper format and is stored in the location identified by the TSS team lead. * Participate in global support on-call rotation to support the various geographic syncreon plants and location and is also available during on call support. Answers the telephone when called and is able to connect to the syncreon network within 10 minutes of notification. * Monitors emails for alert notifications from the service desk and resolves or escalates these as required. * Provides change management support during the weekend when on call. * Participates, enforces, and follows syncreon's change, incident, and problem management processes and escalates, where required to the Service Desk following the predefined escalation procedure. * Adheres to syncreon's security process proactively identifying security issues and escalating these to the TSS team lead or appropriate manager as well as syncreon's purchasing processes ensuring that all IT equipment is properly tracked throughout the hardware lifecycle. * Provides onsite support for new site launches and server / network refreshes. * Other duties as assigned. Your Key Qualifications * A bachelor's in computer science or a combination of equivalent professional training and certifications, combined with a minimum of two years related work experience in a position(s) with increasing responsibility and supervisory duties may be accepted. * Solid attention to detail and the ability to create and document process and procedures. * Good verbal and written communication skills with internal IT colleagues; business leaders and external audit community. * The ability to work within a very demanding environment and handling stress in a positive manner and maintain a high degree of confidentiality. * Excellent organizational and problem solving skills. * Ability to handle multiple tasks. * Strong written and verbal skills in English. * A strong understanding and working knowledge of desktop hardware, operating systems and software. * A good understanding of network systems and protocols as well as server hardware and operating systems. Compensation DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door. DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible. The DP World family comprises of syncreon, Imperial and P&O. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE. Nearest Major Market: Atlanta Job Segment: Technical Support, Logistics, Supply Chain, Network Engineer, Supply, Technology, Operations, Engineering
    $35k-64k yearly est. 32d ago
  • Lab Tech Assistant

    Mynorthsidecareer

    Technical assistant job in Cumming, GA

    Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today. Responsibilities Handles laboratory data collection systems and equipment to ensure that requests for laboratory tests are properly ordered, cancelled, and charged to all inpatients, outpatients, and institutional accounts. Performs specimen collection procedures for inpatients and outpatients. Performs non-technical specimen processing, preparation and distribution of specimens from patients. Qualifications REQUIRED High school diploma or equivalent education (GED) or post-secondary education Clinical training in an approved phlebotomy training program, OR, Hold at least a two (2) year degree in chemical, physical, or biological science or a health-related specialty, OR Two (2) years' experience in specimen collections, specimen processing and specimen requisitioning for a clinical laboratory or health care delivery system., OR Clinical training in a Northside Hospital Lab, as part of the clinical rotations needed for education requirements (high school or college level), OR Hold a valid, verifiable Phlebotomy Certification All applicants must submit to and pass a Color-Acuity screening Test. PREFERRED Ability to use and understand medical laboratory terminology. Demonstrated knowledge of computer systems and design. Demonstrated public relations skills and service delivery training. Ability to work both independently and as part of a team. Ability to understand and apply accurate procedures in specimen handling and clerical processing. Must have sufficient feeling in fingers and visual ability to locate patients' blood vessels. Ability to communicate effectively and must possess good written and oral communication skills. Work Hours: Sat & Sun: 10:30pm - 7:00am Weekend Requirements: Yes On-Call Requirements: No
    $27k-44k yearly est. Auto-Apply 12d ago
  • Director I, Technical Assistance

    Center for Employerment Opportunities

    Technical assistant job in Atlanta, GA

    Atlanta, GA Hybrid Anticipated deadline to submit application: December 31, 2025 before 5:00 pm EST. Position may close early if application limit is met. Apply promptly for full consideration. The Opportunity The Director I, Technical Assistance is responsible for shaping and executing CEO's strategy to expand income-supported reentry employment through field partnerships, intermediary strategies, and technical assistance. This role designs and operationalizes CEO's support for community-based organizations, public agencies, and workforce providers through advisory and intermediary services such as SNAP E&T implementation. This position is also responsible for strengthening CEO's national platform for reentry field-building-advancing high-quality service delivery through scalable, collaborative infrastructure aligned with CEO's FY26-FY30 Strategic Plan. As part of our mission, we strongly encourage individuals who have lived experience of incarceration or involvement in the justice system to apply for this role. Who We Are The Center for Employment Opportunities (CEO) provides employment services to people recently released from incarceration. Across the United States, 8,000-9,000 people participate in CEO each year, transitioning to employment that supports themselves, their families, and their communities. What began as a demonstration project of the Vera Institute of Justice in the 1970s to address employment barriers facing the formerly incarcerated following release in New York City has grown into the leading reentry employment organization in the country, where over 30,000 formerly incarcerated individuals have secured full-time employment since 1996. Who You Are You have at least 6+ years of experience in policy or programming related to workforce, public benefits and criminal justice You have experience designing and delivering capacity-building programs or technical assistance at scale You have familiarity with SNAP E&T, WIOA, or other public workforce funding programs and service delivery infrastructure You have experience in research and data analysis as well as using findings to inform perspective and decision-making for the organization You have experience managing large-scale projects, including setting goals, defining deliverables, overseeing timelines, and ensuring accountability to outcomes You are eager to apply your experience and skill set within a fast-paced, mission-driven, and social justice-minded nonprofit organization You are an outstanding communicator, able to communicate clearly and concisely verbally and in writing and to tailor your communication style to various stakeholders You can build relationships with public agencies, community-based organizations, and high-level public officials to develop, implement, and promote new programs and projects You can drive results both independently and as part of a team, all while working remotely with a geographically dispersed team You can work seamlessly across departments to align goals, resolve challenges, and drive organizational initiatives You demonstrate the ability to translate organizational priorities into actionable strategies You can center equity, dignity, and inclusion in decision-making and partnership development. What You'll Be Responsible For Key responsibilities of the Director I, Technical Assistance include but are not limited to: Intermediary Services & Platform Development Lead CEO's strategy to deliver technical assistance and intermediary services to partners including onboarding, compliance oversight, and fiscal and data reporting. Set performance expectations and ensure continuous improvement across technical assistance and intermediary portfolios. Identify budget needs and resource allocation for TA and intermediary initiatives. Supervise development and execution of technical assistance engagements (e.g., SNAP Employment & Training and others) for partners. Oversee expansion and improvement of CEO's intermediary contracting structure, including collaboration with CEO's Central, Finance & Legal and Compliance teams Coordinate cross-functional efforts with IT to scale and sustain CEO's resource center offerings, digital learning and AI content. Ensure effective and timely services for technical assistance and intermediary engagements. Partnerships and Ecosystem Strategy Create and launch a scalable intermediary and technical assistance model and strategy including standardizing an approach, creating replicable tools, forms and pricing structure. Identify and propose partnerships and opportunities CEO pursues within the TA and intermediary space. Build buy-in among external partners to establish a portfolio of organizations receiving technical assistance or intermediary services from CEO, and monitor outcomes and fidelity to core program components. Support CEO's technical assistance and intermediary services by coordinating with internal experts to create tools and training for reentry and workforce partners. Lead strategy and relationship development with workforce, reentry, and public system stakeholders across new and existing geographies. Assess opportunities to expand CEO's reach in new states via intermediary, technical assistance/ advisory, or direct service models. Lead efforts to influence system change at the state level by shaping policy and funding infrastructure in collaboration with government partners. Represent CEO in public forums, conferences, coalitions, and field-building conversations nationally. Organizational and Team Support Support the development and implementation of CEO's strategic plan Supervise and support a team of staff and consultants delivering CEO's TA, intermediary, and expansion work. Contribute to CEO's organizational planning, impact tracking, and platform strategy development. Engage national resources in message development in collaboration with CEO's External Affairs team Represent CEO in the community and sector by leading presentations, serving as a panelist at summits and conferences, and hosting webinars as needed Attend trainings, conferences and other meetings that help further inform CEO's technical assistance, intermediary and policy strategy Other duties as assigned. Compensation and Benefits We offer a comprehensive compensation and benefits package that reflects how much we value our people. Our benefits include medical, dental, and vision coverage with competitive contributions, health reimbursement and flexible spending accounts, and paid parental leave to support families. We invest in your future with a retirement plan that includes employer contributions, along with free financial wellness coaching and resources for mental health and wellbeing through our Employee Assistance Program. We also recognize the importance of balance and rest. That's why we provide a robust paid time off package - including 20 vacation days, 12 sick days, 12 paid holidays, 2 personal days, and 1 floating holiday. Beyond benefits, CEO fosters a culture of learning, connection, and teamwork. From our affinity group program and lunch-and-learns and team outings, we create opportunities to grow, share, and build community together. This is an exempt position with a tiered compensation system designed to ensure fairness, market alignment, and equity across our geographical territories. CEO's salary structure consists of multiple tiers, with ranges determined based on the cost of labor in specific markets. For this role, the salary range falls within the overall range $98,300-$130,000. CEO's current salary tiers are structured as follows: Tier 1: $118,000-$130,000 Tier 2: $108,200-$119,000 Tier 3+: $100,800-$111,000 Tier 3: $98,300-$108,000 CEO's pay philosophy is centered on experience and internal equity, meaning that individuals with less experience typically start at the lower end of the entry salary ranges above. Higher salary placement is usually reflective of the additional comparable experience, expertise, skills, and contributions employees bring from similar roles. This approach ensures compensation aligns with an employee's background while providing room for growth within the salary range. More About Us Center for Employment Opportunities believes that everyone deserves the chance to shape a stronger future for themselves, their families, and their communities. People who are justice involved are highly encouraged to apply for vacant positions at all levels. CEO is committed to the CROWN Act, and creating an open space where our employees can present as their true authentic selves. All qualified applicants will be considered for employment without unlawful discrimination based on race, color, religion, national origin, sex, age, gender, gender identity, disability, marital status, sexual orientation, military status, prior record of arrest or conviction, citizenship status, current employment status, caregiver status, or any other category protected by federal, state, or local law. We value diverse experiences, including with regard to educational background and justice system contact. Please note that due to the volume of resumes received, we are unable to contact each applicant regarding the status of each position or reply to candidates' inquiries via phone or email.
    $27k-44k yearly est. Auto-Apply 6d ago
  • Medication Technician (Medication Assistant)

    Mann House Sandy Springs

    Technical assistant job in Atlanta, GA

    The Mann House at Sandy Springs is currently hiring for our beautiful, assisted living and memory care community located in the Atlanta/Sandy Springs, GA area. At The Mann House Sandy Springs we are proud of our dedicated team of professionals who provide excellent care and service to the residents who call our community home. If you have a passion for working with seniors and helping them to live their best lives every day, we would love the opportunity to speak with you! Apply today to join our amazing team! As a Certified Great Place to Work for 7 years in a row, AgeWell Solvere Living proudly offers: Medical, Dental and Vision benefits Company-paid Life Insurance and Voluntary Disability Paid Time off and Holidays 401(k) Retirement Savings Plan At AgeWell Solvere Living we value Diversity, Equity and Inclusion - you can learn more about our philosophy by clicking on the link below: Our Declaration for Diversity, Equity and InclusionOur Declaration for Diversity, Equity and Inclusion Purpose: The Medication Assistant is responsible for the care and assistance of medication administration of residents according to their Individual Service Plan and Physician Orders. They report to the Wellness Director or their designee. Qualifications - Education and Experience: Each team member who assists or administers medication shall be authorized by the applicable state governing authority. Meet requirements of the state assisted living medication assistant guidelines Preferably experience in medication assistance with older adults. Experienced and interested in working with older adults. Demonstrates organizational skills Mature, pleasant, friendly, and cheerful personality. Responsibilities - Essential Functions: Administer and/or assist with self- administration of prescribed medication to residents and maintain related medical records under the supervision of the RN and/or LPN. Verify identity of resident receiving medication and record name of drug, dosage, route, and time of administration on specified forms of records. Presents medication to residents and observes ingestion or other application, assists or administers medication, using specified procedures. Take vital signs or observes residents to detect respond to specified types of medication and prepares report or notifies designed personnel of unexpected reactions. Document reasons prescribed drugs are not ingested by resident. Adhere to community medication policies. Administers or assists with medication administration via the following routes: oral, topical, eye, ear and nose, rectal, transdermal, sublingual and buccal per state and certification guidelines. May receive supply of ordered medications from the pharmacy May record and restock medication inventory. Complete required annual medication training. Provide personal care to the resident in a compassionate and understanding manner. Under the direction of the RN or Wellness Manager, the medication assistant may perform the following duties: Provide bed bath, shower or tub bath as appropriate Provide appropriate care of skin, hair, nails, mouth and feet Provide good body alignment, positioning, and range of motion exercises for non-ambulatory patients Assist resident in and out of bed and with ambulation Assist resident with use of bedpan, urinal, commode and bathroom Assist with feeding and dressing residents Monitor and record temperature, pulse, respirations and blood pressure, as directed by the Wellness Manager. Significant changes in the resident's condition will be reported to the Wellness Manager immediately. Change simple dressings and ostomy bags Assist with catheter cares Remind and assist resident in taking pre-measured medications Maintain an accurate and complete record of care provided and document observations appropriately Perform various housekeeping duties related to resident care Responsible for maintenance of electronic medical records, written documentation, assuring accuracy, completeness and compliance with regulations, certification standards, legal and ethical standards. Provides outstanding service to all Residents, family members, responsible persons, and visitors of Residents. Facilitates socialization among Residents by leading activities Invites and/or reminds Residents to participate in planned activities. Carries out other duties as assigned by the Wellness Director or designee to ensure smooth operation of the program and to meet resident needs May have their picture taken and image used in social media or community advertising. May be video recorded from devices installed by families in residents' apartments.
    $27k-44k yearly est. 60d+ ago
  • MA/Surgical Tech-MD Assist

    Atlanta Interventional Institute

    Technical assistant job in Smyrna, GA

    Job DescriptionSalary: Competitive Our practice, the Atlanta Interventional Institute/Atlanta Fibroid Center has an immediate opening for a full-time Medical Assistant. We're looking to add to our great clinical team! The Medical Assistant will work with our clinical team to support the Physicians and provide care for our patients. The Medical Assistant will perform triage; assist nurses with post-procedure recovery; enter data into our EMR system, complete FMLA forms, maintain inventory levels and work alongside the nurses to answer patient phone calls and perform other tasks as assigned by the clinical manager. What make this opportunity different than others is that our medical assistants assist the Physicians in our embolization procedure lab. The position is a good fit for someone who enjoys hands-on care and wants to expand and grow their clinical skills. Previous experience working in a Cath Lab setting is a PLUS! We pride ourselves on our reputation for superior patient care and we're our various departments are divided into teams that work together interdepartmentally to reach our common goal of practice excellence. We offer a competitive salary with bonus opportunities We offer PTO We offer paid holidays including an additional "Floating Holiday" for all full-time employees We are not open nights or weekends We offer employer-contributed medical benefits, along with dental and vision plans We offer the opportunity to work with a group of outstanding and supportive colleagues For more information, please visit our website at ********************************* We are an equal opportunity employer and do not discriminate based on race, religion, age, gender, disability or sexual preference.
    $27k-44k yearly est. 17d ago
  • Lockbox Specialist (Level I)

    Collabera 4.5company rating

    Technical assistant job in College Park, GA

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Job Description Position Details Job Title: Lockbox Specialist (Level I) Industry: Banking and Finance Location: 6000 Feldwood Rd College Park, GA 30349 Duration: 3 months with possible extension Wok Hours: Please see the following 3rd shift schedules Duties • Contractor will be working in Lockbox • Perform other support operations functions as required • Comprehend and translate verbal, written and on-line instructions into action • Follow internal operational controls and bank standards Additional Info • If Holiday falls on a day a candidate is scheduled to work they will be required to work that Holiday • Time off request will be reviewed after the first 90 Days of contract employment are met Qualifications Requirements • Ability to lift 25 lbs. • Flexible to work additional hours with little notice • Processing experience is a must, Looking for candidate that are able to pay close attention to detail and work in fast paced environment • Must be able to follow detailed instructions and process high volume, error free processing on a consistent basis • Must be flexible and willing to learn multiple functions • Must have flexibility with scheduling • Be able work in different functions of production floor such as Re-association, Mailroom and Encoding & scanning be flexible to switch between different shifts if needed Desired Skills • Able to fully commit to the work schedule • Proven customer focus in a Production Environment • Proven attention to detail in a production environment • Proven ability to continuously learn and adapt • Proven solid attendance record • Ability to communicate effectively • Ability to learn and follow new procedures quickly Additional Information To know more about this opportunity, please contact: Paul Aton ************
    $59k-75k yearly est. 14h ago
  • Technical Fellow - Control System & Power Electronics- PSSD

    Southern States LLC 4.3company rating

    Technical assistant job in Hampton, GA

    The Technical Fellow - Control Systems & Power Electronics will be the architect of both hardware and software for multilevel converter technologies, such as Static Synchronous Compensators (STATCOMs) and solid-state transformers, for applications in renewable energy and grid infrastructure focusing on the design and implementation of advanced control strategies to enhance grid stability, voltage regulation, power quality, and real/reactive power management. This role involves creating sophisticated algorithms, performing simulations to evaluate system dynamics and fault scenarios, and creating the development framework for the power electronics and control teams to develop new power electronics-based products. The ideal candidate will possess strong analytical skills, expertise in control theory and power electronics, and a passion for innovating solutions that support renewable energy integration and power system reliability in a fast-paced engineering environment. Essential Functions: * Establish engineering processes for the development and implementation of power electronic systems, including control hardware & software, module level controls, outer loop controls and user interfaces. * Manage development of model-based design practices for control systems. * Develop control algorithms for voltage regulation, reactive power compensation, power quality, and system stability in multilevel converter STATCOMs, utilizing techniques such as PI controllers, model predictive control (MPC), or adaptive control methods. * Validate control performance under various grid conditions using software tools like MATLAB/Simulink, PSCAD/EMTDC, or OPAL-RT, simulating dynamic responses, transient behaviors, and fault handling. * Analyze system-level interactions between control strategies and multilevel converter topologies (e.g., modular multilevel converters or cascaded H-bridge), optimizing for reduced oscillations, improved response time, and harmonic mitigation. * Collaborate with mechanical design teams, power system engineers and commercial teams in new product development. * Manage firmware developers, power electronics, and HIL test teams to integrate control software into prototypes, ensuring seamless hardware-software compatibility and real-time operation. * Establish Engineering Practices and Guidelines for: * Stability analysis, including small-signal modeling and eigenvalue assessments, to ensure robust performance during disturbances like faults or load changes. * Protection functions, such as overvoltage/undervoltage detection and fault ride-through capabilities, to comply with grid codes and standards (e.g., IEEE 519 for harmonics). * Root cause analysis on simulation discrepancies or control failures, iterating designs to enhance reliability and efficiency. * Technical documentation preparation, including control flow diagrams, simulation reports, and performance metrics, for internal reviews and regulatory submissions. * Hardware component obsolescence planning of existing control platforms. * Programming of microcontrollers and DSPs to implement real-time control algorithms, system monitoring, and data processing for multilevel converter STATCOM operations. * Development and integration of communication protocols such as Modbus, DNP3, IEC 61850, or Ethernet-based standards to facilitate seamless interaction with supervisory control and data acquisition (SCADA) systems and grid interfaces. * Design and optimization of embedded software for low-latency execution, resource efficiency, and robustness in high-power environments, using languages like C/C++ or assembly. * Conduct code reviews, debugging, and performance profiling to identify and resolve issues in real-time control loops and interrupt handling. * Establish process for Devops * Develop standards for software documentation, including code comments, architecture diagrams, and user manuals. * Support internal audits with the quality department and enforce adherence to documented policies and procedures to uphold quality of designs. * Stay current with advancements in control technologies for power system, embedded technologies, real-time operating systems (RTOS), and cybersecurity practices for power system applications. * Consult on all aspects of ongoing projects as applicable to the multiconverter technologies product lines. * Provide ongoing, strategic guidance for long-term success of the business. * Help identify market needs and develop value propositions. Attend industry functions representing Southern States. Help define the division strategy. * Provide a vital role in developing and maintaining a robust product and technology roadmap. Minimum Qualifications: * PhD in Electrical Engineering or a related field. * At least 20 years of professional experience in control systems design, preferably in power electronic converter control. * At least 7 years of professional experience in the design of multilevel converter-based systems or grid-connected inverters in renewable energy applications. * Proven expertise in developing control algorithms for voltage and reactive power management, with hands-on experience in PI controllers, MPC, or similar methods. * Proven expertise in programming microcontrollers (e.g., ARM Cortex-M) and DSPs (e.g., TMS320 series) for real-time applications. * Strong proficiency in simulation tools such as MATLAB/Simulink, PSCAD, or equivalent for modeling dynamic systems and fault scenarios. * Solid understanding of power system dynamics, stability analysis, and multilevel converter operations in high-voltage environments. * Solid understanding of real-time control principles, interrupt service routines, and hardware-software interfacing in high-voltage systems. * Experience with real-time control implementation, including DSPs or microcontrollers, and knowledge of communication protocols like DNP3. * Excellent analytical and problem-solving skills, with the ability to work collaboratively in multidisciplinary teams. * Familiarity with debugging tools (e.g., JTAG, oscilloscopes) and version control systems (e.g., Git). * Strong communication skills for technical documentation and team collaboration. * Familiarity with advanced simulation environments (e.g., hardware-in-the-loop testing) and optimization techniques for control parameters. * Experience with embedded programming in C/C++ for control firmware development. * Advanced knowledge of cybersecurity for embedded devices, such as secure boot and encryption, in compliance with standards like IEC 62443. * Experience with model-based design tools (e.g., MATLAB/Simulink Embedded Coder) for automatic code generation and HIL testing.
    $52k-87k yearly est. 29d ago
  • Technical Support Representative

    3I People 3.9company rating

    Technical assistant job in Marietta, GA

    Transforming Careers, One Opportunity at a Time At 3i People, we're more than recruiters; we're career accelerators. Partnered with cutting-edge tech firms and innovative companies, we connect top-tier talent with their dream jobs. Our mission is to open doors for professionals like you to thriving workplaces where you can leave your mark. You can reach Anumeha at ************/****************** Job Summary As a Tier 1 Technical Support Representative, you will be the first point of contact for our customers seeking technical assistance, establishing new service, and assisting in basic billing questions and responsibilities. You will troubleshoot basic issues, answer service-related questions, and escalate more complex problems to Tier 2 support when necessary. Responsibilities Answer inbound phone calls, chats, and emails from customers. Provide clear and effective troubleshooting steps for basic software, hardware, and connectivity issues. Document customer interactions accurately in the Zoho ticketing system. Training will be provided. Guide customers through standard procedures and technical resolutions. Escalate unresolved issues to Tier 2 support teams with appropriate documentation. Maintain a high level of professionalism, patience, empathy, and customer service at all times. Stay updated with product knowledge and internal procedures. Qualifications · Associate degree in information technology or equivalent or 3+ years of experience working in a similar IT support role. Experience with Mikrotik routers or Cisco switches. · 1 year preferred Wi-Fi experience with controller-based Wi-Fi solution like Ruckus, TP link Omada, Unifi, Cisco, Mist, Meraki. Full understanding of computer systems, mobile devices, and network troubleshooting. Excellent verbal and written communication skills. Comfortable working in a team-oriented environment. Bonus: Ability to work flexible shifts, including evenings, weekends, or holidays if needed. Overall, 3i People's extensive experience and expertise in the staffing industry make us a reliable and trusted partner for companies looking for top talent. Our commitment to delivering high-quality services and using innovative technologies, such as Leap Tiger, further set us apart from our competitors. With our personalized approach and dedication to excellence, 3i People is well-equipped to help clients succeed in the ever-changing business environment.
    $30k-36k yearly est. 2d ago
  • Onsite Maintenance Technician Assistant

    Heritage Property Management 3.7company rating

    Technical assistant job in Atlanta, GA

    This position will be dedicated exclusively to a specific garden-style condominium in the Brookhaven area and will be working closely with the property Maintenance Manager overseeing the community's construction and maintenance needs. The position will be client-facing and will receive support from the corporate office. Seeking a highly-skilled maintenance worker with a diversified skill set and experience in all areas of construction and maintenance. Hours are 8am - 4pm, Monday through Friday Duties, Responsibilities & Essential Skills Candidate should have the following experience and should be able to perform the following types of work: At least 4 years of experience in all areas of construction, maintenance and repairs Candidate must be physically able to perform duties Able to work outdoors, in various elements Carpentry skills Hanging and finishing sheetrock. Electrical to include basic wiring. Painting of interior and exterior (walls, ceilings, trim/molding, siding, handrails). Candidate must have a professional attitude and be able to work well with others, under limited supervision (but also alone), must be dependable and complete all work in a timely manner. Vendor management, specialized vendors will be involved in maintaining facility operations, the candidate will be responsible to oversee and schedule those vendors throughout the year. Position may lead to supervising and training other workers, so experience in running crews is a plus, but not required. Perform assigned repairs, emergency, and preventative maintenance. Perform other janitorial/porter duties as assigned such as weekly trash pick-up. Mandatory weekly reporting. Multi-family maintenance experience a plus! Other Requirements Candidates must have a valid driver's license and a driving record with no major incidents. Candidates must complete employee and criminal background checks and must take a drug test. Candidates must also be capable of furnishing references upon request. Compensation and Benefits The position includes, among other things: POS health insurance 401k Paid time off
    $34k-41k yearly est. 60d+ ago
  • MA/Surgical Tech-MD Assist

    Atlanta Interventional Institute

    Technical assistant job in Smyrna, GA

    Our practice, the Atlanta Interventional Institute/Atlanta Fibroid Center has an immediate opening for a full-time Medical Assistant. We're looking to add to our great clinical team! The Medical Assistant will work with our clinical team to support the Physicians and provide care for our patients. The Medical Assistant will perform triage; assist nurses with post-procedure recovery; enter data into our EMR system, complete FMLA forms, maintain inventory levels and work alongside the nurses to answer patient phone calls and perform other tasks as assigned by the clinical manager. What make this opportunity different than others is that our medical assistants assist the Physicians in our embolization procedure lab. The position is a good fit for someone who enjoys hands-on care and wants to expand and grow their clinical skills. Previous experience working in a Cath Lab setting is a PLUS! We pride ourselves on our reputation for superior patient care and we're our various departments are divided into teams that work together interdepartmentally to reach our common goal of practice excellence. We offer a competitive salary with bonus opportunities We offer PTO We offer paid holidays including an additional "Floating Holiday" for all full-time employees We are not open nights or weekends We offer employer-contributed medical benefits, along with dental and vision plans We offer the opportunity to work with a group of outstanding and supportive colleagues For more information, please visit our website at ********************************* We are an equal opportunity employer and do not discriminate based on race, religion, age, gender, disability or sexual preference.
    $27k-44k yearly est. 60d+ ago
  • Lab Tech Assistant - Phlebotomy

    Mynorthsidecareer

    Technical assistant job in Canton, GA

    Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today. Responsibilities Handles laboratory data collection systems and equipment to ensure that requests for laboratory tests are properly ordered, cancelled, and charged to all inpatients, outpatients, and institutional accounts. Performs specimen collection procedures for inpatients and outpatients. Performs non-technical specimen processing, preparation and distribution of specimens from patients. Qualifications REQUIRED High school diploma or equivalent education (GED) or post-secondary education Clinical training in an approved phlebotomy training program, OR, Hold at least a two (2) year degree in chemical, physical, or biological science or a health-related specialty, OR Two (2) years' experience in specimen collections, specimen processing and specimen requisitioning for a clinical laboratory or health care delivery system., OR Clinical training in a Northside Hospital Lab, as part of the clinical rotations needed for education requirements (high school or college level), OR Hold a valid, verifiable Phlebotomy Certification All applicants must submit to and pass a Color-Acuity screening Test. PREFERRED Ability to use and understand medical laboratory terminology. Demonstrated knowledge of computer systems and design. Demonstrated public relations skills and service delivery training. Ability to work both independently and as part of a team. Ability to understand and apply accurate procedures in specimen handling and clerical processing. Must have sufficient feeling in fingers and visual ability to locate patients' blood vessels. Ability to communicate effectively and must possess good written and oral communication skills. Work Hours: Sat & Sun: 3:00am - 3:30pm Weekend Requirements: Yes On-Call Requirements: No
    $27k-44k yearly est. Auto-Apply 55d ago

Learn more about technical assistant jobs

How much does a technical assistant earn in Doraville, GA?

The average technical assistant in Doraville, GA earns between $22,000 and $55,000 annually. This compares to the national average technical assistant range of $22,000 to $51,000.

Average technical assistant salary in Doraville, GA

$35,000

What are the biggest employers of Technical Assistants in Doraville, GA?

The biggest employers of Technical Assistants in Doraville, GA are:
  1. Northside Hospital
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