Technical assistant jobs in Frederick, MD - 359 jobs
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Tier 2 Technical Support Operations Analyst
Dunhill Professional Search & Government Solutions
Technical assistant job in Fairfax, VA
Telework
US Citizen
We are seeking to hire a Tier 2 Technical Support Operations Analyst in support of the Justice-US COURTS program. This is a great opportunity for someone has a strong background in the Power Platform, excels in troubleshooting and operational support, and thrives on improving systems, processes, and user experience.
Job Description: The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support.
Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
Be available for on-call 24x7x365 ongoing application support.
Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
ServiceNow metrics reporting on ticket acknowledgements, resolution times
Minimum Qualifications
Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
4-6 years of experience in information technology, systems administration or other IT related field.
Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
Other Job Specific Skills
Technical problem solving and implementer skills in application coding, infrastructure, or automation.
Effective communications (written and spoken).
Coordinates and tracks well across AFS and client technical and functional teams.
ServiceNow ITSM (desired not required).
ITIL (desired not required).
Data Analysis / Excel.
SQL Server Integration Services (SSIS).
T-SQL
MSFT SQL Server
Azure SQL Databases
Database Architecture
Extract, Transform and Load (ETL) data
$45k-80k yearly est. 4d ago
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Laboratory Technician Assistant (49249)
Gap Solutions 4.4
Technical assistant job in Gaithersburg, MD
Position Objective: Provide services as a Laboratory TechnicianAssistant in support of the overall functions of the National Institutes of Health (NIH). The Laboratory TechnicianAssistant plans, executes, and arranges laboratory experiments, new techniques and procedures; and perform laboratory techniques relating to scientific research. Operate laboratory equipment; prepares specimens and equipment for use, performs minor/preventive maintenance; updates staff on equipment problems, all issues and requirements. Collect, prepare, and manage samples. Analyzes, documentation on procedures with detailed reporting for use by senior staff. Provides laboratory experience needed to order, maintain and sterilize laboratory supplies . Maintains the inventory of laboratory supplies and initiates purchase orders. Advises staff in performing routine laboratory tests and procedures
Duties and Responsibilities:
Perform fundamental procedures required for research projects. 2
Perform a variety of laboratory techniques and procedures. 4
Perform experiments on samples according to protocols. 5
Perform routine experiments and tests; follow established procedures and protocols.
Perform routine experiments and tests, including tissue culture, cell separation, protein, and quantitative and qualitative analysis. 3
Perform primary cell culture techniques and immunohistochemistry.
Work with staff on the maintenance of laboratory cell lines.
Work with staff on processing specimens for embedding according to protocols.
Prepare materials and equipment for experiments.
Maintain stocked supplies and records of working reagents, including fixatives, buffers, solvents and staining.
Process and organize multiple samples simultaneously.
Work with a variety of routine and specialized laboratory instruments and equipment in the laboratory.
Ensure that all specimens and equipment necessary for experiments are available and in good order.
Prepare specimens and equipment for use in the laboratory.
Perform processing, description and analysis of specimens.
Store new samples, update database, retrieve samples with proper authorization.
Upkeep sample and database inventory; monitor overall sample inventory.
Perform quality control procedures necessary to ensure the accuracy of each test system, sample processing, storage and inventory of samples.
Maintain inventory system and sample storage according to outlined guidelines.
Ensure that policies and procedures regarding sample retrieval and use are followed.
Perform processing, description and analysis of samples.
Work with staff to implement storage and distribution of biological samples for future scientific research.
Retrieve, catalog and process samples including but not limited to blood and tumor tissue.
Update and maintain written laboratory record of the work.
Collect and enter research data into laboratory notebooks and databases.
Assemble, manipulate and format test results.
Maintain and update laboratory notebooks and databases; and enter experimental data into spreadsheet and conduct statistical analysis.
Collect data and prepare for analysis and interpretation.
Work with staff on the maintenance of laboratory logs and databases.
Analyze, summarize and interpret data obtained from research studies; evaluate for completeness and validity.
Interpret results of initial analysis to reveal conclusions and shortcomings.
Convey and discuss research results with team lab members.
Ensure that supplies and consumables are ready and on hand as necessary for maximum efficiency in the laboratory. 1
Clean glassware and microscopic slides.
Clean and sterilize laboratory equipment such as glasses, metal instruments, sinks, tables and test panels.
Ensure that adequate clean inventory is available for immediate usage.
Perform a variety of laboratory techniques and procedures.
Perform routine analysis and tests on specimens in the laboratory.
Perform experiments on samples according to protocols.
Perform routine experiments and tests; follow established procedures and protocols.
Perform routine experiments and tests, including tissue culture, cell separation, protein, and quantitative and qualitative analysis.
Perform primary cell culture techniques and immunohistochemistry.
Follow established procedures and protocols; utilize aseptic technique to perform experiments.
Plan and execute experiments for in vitro and in vivo studies, including cell culture, Western blotting and immunofluorescence/ immunohistochemistry.
Monitor and inventory routine laboratory supplies; ensure that supplies are stocked and organized.
Manage the laboratory logistics and supply flow by tracking the consumption of laboratory materials.
Monitor inventory levels and proper storage of materials and supplies in accordance with established policies and procedures.
Establish and maintain a record of laboratory supply usage.
Inventory laboratory supplies and equipment, make recommendations and prepare purchase requests.
Receiving equipment and supply deliveries, packing slips and order tracking
Plan and organize requests for basic and extraordinary laboratory needs for supplies and consumables.
Ensure that supplies and consumables are ready and on hand as necessary for maximum efficiency in the laboratory.
Work with staff to maintain stocked supplies and records of working reagents, including fixatives, buffers, solvents and staining.
Ensure that reagents are made correctly and that expired reagents or defective products are replaced to ensure validity of results.
Order and maintain laboratory supplies, reagents and equipment.
Performs routine equipment maintenance.
Monitor and maintain contracts for laboratory equipment and monitor equipment performance and maintenance schedule.
Monitor equipment performance and maintenance schedules.
Assist in troubleshooting and calibrating various laboratory equipment and instruments.
Coordinate general laboratory maintenance, including equipment upkeep and calibration.
Perform regularly scheduled maintenance on and generate maintenance reports for equipment.
Perform preventive maintenance on laboratory equipment.
Perform laboratory maintenance tasks, including scheduling liquid waste container pickup.
Perform calibration, run controls and enter results for various equipment.
Plan execute and arrange laboratory experiments, new techniques and procedures; and performs laboratory techniques relating
to scientific research.
Perform fundamental procedures required for research projects.
Follow established procedures and protocols; utilize aseptic technique to perform experiments.
Perform a variety of laboratory techniques and procedures.
Perform experiments on samples according to protocols.
Perform routine experiments and tests; follow established procedures and protocols.
Perform routine experiments and tests, including tissue culture, cell separation, protein, and quantitative and qualitative analysis.
Perform primary cell culture techniques and immunohistochemistry.
Plan and execute experiments for in vitro and in vivo studies, including cell culture, Western blotting and immunofluorescence/ Immunohistochemistry.
Perform routine analysis and tests on specimens in the laboratory.
Analyzes, documents and reports on all procedures performed and produces detailed reports for use by senior staff.
Provide experimental progress updates on procedures performed in the laboratory.
Prepare reports and summaries based on results and findings.
Collect, analyze and interpret data; prepare summaries and reports based on results and findings.
Prepare reports and summaries; prepare data for presentation at laboratory meetings.
Record details of experimental procedures, results and protocols.
Present results and conclusions in written, tabular and graphic form.
Monitor equipment performance and maintenance schedules.
Perform regularly scheduled maintenance on and generate maintenance reports for equipment.
Perform preventive maintenance on laboratory equipment.
Perform laboratory maintenance tasks, including scheduling liquid waste container pickup.
Coordinate general laboratory maintenance, including equipment upkeep and calibration.
Perform calibration, run controls and enter results for various equipment.
Monitor and maintain contracts for laboratory equipment and monitor equipment performance and maintenance schedule.
Provide technical help and expertise to lab members.
Provide one-on-one and group training related to safety standards on usage and disposal of chemicals and reagents.
Provide training to staff on the performance of laboratory experiments, assays and protocols.
Train new staff on the use, calibration and maintenance of laboratory equipment.
Train new laboratory members in the correct use of equipment, application of techniques and laboratory protocols.
Work with staff to monitor and ensure that appropriate laboratory safety courses and certifications for staff are up to date.
Distribute educational and outreach materials to laboratories as part of routine safety surveys.
Engage in problem solving as required to solve technical difficulties and to ensure steady progress, with a goal of providing high quality experimental data suitable for publication.
Troubleshoot issues with technical procedures; utilize trial and error methods customize protocols to the biological systems utilized in the laboratory.
Create and maintain a research tracking system and database for all research activities, daily records of experiments and results, including research documentation.
Clean Equipment
Inspect Equipment
Meet with lab members to present updates
Monitor lab supply inventory, prepare orders, tracking and receiving
Qualifications
Basic Qualifications:
Bachelors Degree in Biological Sciences or other related field
1 to 10 years of experience in Life Sciences
Experience working with lab equipment
Performing biological research
Knowledge in managing hazardous waste
Skilled in NIH POTS
Experience with Ms Office Suite
Minimum Qualifications:
Ability to multi-task and pay close attention to detail.
Excellent analytical and interpersonal, organizational and time management skills.
Strong communication skills, both oral and written.
*This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by this position.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
GAP Solutions provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job us at ********************. You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.
$25k-40k yearly est. 19d ago
Associate IT Support Specialist
Sigmatech, Inc. 4.0
Technical assistant job in Arlington, VA
Job Description
About Our Organization
DASA DE&C manages the Army's Security Assistance and Armaments Cooperation programs that engage allies and partners across the full spectrum of Army acquisition to achieve force dominance. We lead the U.S. Army Security Assistance Enterprise (ASAE), providing leadership, resource management and policy oversight. We build the capabilities of allies and partners, strengthen relationships with our foreign partners, and strengthen the U.S. industrial base.
Position Overview
As an Associate IT Support Specialist, you will be a key member of the Information Management Office (IMO), providing direct, hands-on technical support for all DASA DE&C personnel. This role is focused on resolving user-facing technical issues and assisting with the daily administration of IT hardware, software, and network access under the guidance of senior staff. You will be a primary point of contact for troubleshooting user issues and will learn to interface with enterprise-level service providers like DISA and the Joint Service Provider (JSP). This is a non-inherently governmental function performed under the direction of government leadership, where you will apply and grow your understanding of Department of War and Department of the Army IMO procedures.
Core Duties and Responsibilities
Desktop and User Support: Provide Tier 1 technical support for workstations, printers, and peripherals. Troubleshoot and resolve common hardware, software, and network connectivity issues on both NIPRNet and SIPRNet environments.
Account and Access Management Support: Assist in preparing System Authorization Access Requests (SAARs) for government review and approval. Help with the creation, modification, and termination of user accounts for networks and mobile devices as directed.
Wireless Systems Support: Assist in the management of government-furnished wireless systems and accounts. This includes supporting the issuance and recovery of mobile devices (e.g., cell phones, tablets), helping with account setup and configuration, and providing basic user support for connectivity issues.
Hardware Lifecycle Support: Assist with the full lifecycle of IT assets. Help receive, image, and issue new computers and mobile devices; maintain accurate inventory records under supervision; and prepare outdated equipment for disposal.
Conference and VTC Support: Assist in the setup, operation, and troubleshooting of audio-visual (AV) equipment for meetings and conferences. Provide technical support for unclassified and secure video teleconferences (VTC/SVTC).
Network and Security Coordination: Support the technical liaison between DASA DE&C users and enterprise service providers (e.g., JSP, DISA, NEC). Assist in tracking and reporting workstation compliance with security directives.
Essential Requirements
Security Clearance: Must possess and maintain a current Secret security clearance.
Education: Bachelor's degree in Information Technology, Cybersecurity, or a related field is required.
Experience:
A minimum of three to five (3-5) years of professional, hands-on experience in an IT help desk or desktop support role.
Exposure to a DoW or U.S. Government environment and its IT procedures is highly desirable.
Skills:
Proficiency in troubleshooting Microsoft Windows operating systems and the Microsoft Office suite.
Familiarity with Active Directory for user account management.
Ability to follow procedures to troubleshoot hardware, software, and peripherals in both NIPRNet and SIPRNet environments.
Working knowledge of network access request procedures (SAARs).
Excellent communication and customer service skills.
Preferred Certifications
Required: CompTIA Security+ CE or another DoW 8570/8140 IAT Level II baseline certification is required to start or must be obtained within 6 months of hire.
Highly Preferred: CompTIA A+, CompTIA Network+.
Preferred: Relevant Microsoft certification (e.g., Microsoft 365 Certified: Modern Desktop Administrator Associate).
Work Environment
Location: This position is located in Arlington, VA.
Schedule: This is a full-time, on-site position supporting daily operational rhythms. Remote work for this position is not authorized.
Travel: May be required up to 10% of the time to CONUS locations for temporary duty (TDY).
Collaboration: This role requires constant, direct collaboration with users across the organization, government leadership, and external IT service providers.
$66k-93k yearly est. 17d ago
Data Analytics-Based Systems Engineer and Technical Assistant
Waypoint Human Capital 4.1
Technical assistant job in Chantilly, VA
Data Analytics-Based Systems Engineer and TechnicalAssistant Position Type: Full-time Onsite Chantilly, VA Clearance Required: Active TS/SCI with CI Poly Waypoint's client is seeking a Data Analytics-Based Systems Engineer and TechnicalAssistant to support a U.S. Government customer in Chantilly, VA. The ideal candidate will have strong data analysis expertise, broad IT knowledge (networks, hosting, desktops), and experience advising on emerging technologies. This role requires proactive problem-solving, technical advisement, and the ability to deliver consistent, value-added recommendations to support IT infrastructure provisioning and service delivery.
Responsibilities
Demonstrate strong background in a quantitative field (e.g., mathematics, computer science, physics, economics, engineering, statistics, operations research).
Break down complex business problems, define solutions, and implement them using advanced quantitative methods.
Apply programming expertise in Python, SQL, or R for data analytics.
Deliver analytics products including statistical analysis, data queries, pipelines, presentation, and dashboarding.
Design analytical visualizations and custom dashboards in collaboration with other Data Science/Analysis staff.
Work with service providers and product management to implement innovative analytic and visualization approaches.
Oversee and prioritize data analytics tasks to ensure timely and accurate completion.
Proactively identify gaps in service requirements and formulate approaches to resolve them.
Provide detailed recommendations on techniques, tools, and implementation strategies for meeting business needs.
Lead or coordinate execution of project engagements, ensuring accurate and timely completion without direct oversight.
Act as a change agent to ensure quality assurance and promote adoption of standardized IT service deliveries.
Produce deliverables in a thorough, practical, and consistent manner aligned with organizational objectives.
Bachelor's degree in a STEM-related field and 5+ years of experience, OR Master's degree in a STEM-related field and 3+ years of experience.
Proficiency in ServiceNow analytics and dashboard creation.
Broad IT experience (networks, hosting, desktops) and knowledge of IT architecture.
Hands-on experience with Splunk and visualization tools such as Tableau.
Experience with data analytics tools including Python, R, Jupyter Notebooks, Anaconda.
Familiarity with configuration management databases (CMDBs) and associated schema.
Desired
Strong communication and problem-solving skills with the ability to brief senior decision-makers.
Experience applying ITSM/ITIL principles to improve service delivery.
Familiarity with emerging technologies applicable to IT infrastructure modernization.
*Waypoint Human Capital is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender, national origin, age, protected veteran status, or disability status.
$27k-40k yearly est. 60d+ ago
VIP Support Technician
DMI 3.5
Technical assistant job in McLean, VA
DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at *************
About the Opportunity
DMI, LLC is seeking a VIP Support Technician to join us. The VIP Support Technician provides dedicated, high-priority IT support to senior Department of Defense (DoD) personnel, including General Officers, Senior Executive Service (SES) members, Presidential Appointees (PAS), and other designated VIPs. This role ensures rapid incident resolution, proactive system maintenance, and seamless IT service delivery across classified and unclassified networks.
Duties and Responsibilities:
Deliver Level II “Gold” and Level III “Platinum” support to VIP users, including on-site and remote troubleshooting for NIPRNet, SIPRNet, and higher classification systems.
Provide 24x7x365 support, including after-hours and emergency response, for VIP incidents and service requests.
Conduct daily wellness visits to Level III VIPs to proactively identify and resolve IT issues.
Support VIP travel by provisioning and testing mobile and secure communications equipment (e.g., DMCC, WINDAR-S).
Install, configure, and maintain desktop and mobile devices, including secure systems and COMSEC equipment.
Maintain and manage Home Kits and on-base residence IT setups for VIPs.
Coordinate with internal and external support teams to ensure cradle-to-grave ownership of VIP tickets.
Document incidents and service requests in the Ticket Management System (TMS) (e.g., ServiceNow).
Provide training and user support for unified communications, remote access, and secure mobile platforms.
Ensure compliance with cybersecurity protocols, including data-at-rest encryption and classified spillage remediation.
Maintain bench stock of pre-configured equipment for rapid deployment.
Qualifications
Required Skills/Certifications:
Clearance: Top Secret with SCI eligibility.
Experience:
Proven experience supporting senior leadership in a DoD or federal IT environment.
Strong troubleshooting skills across Windows, mobile, and secure systems.
Familiarity with VIP support protocols and high-urgency service delivery.
Certifications:
DoD 8570.01-M IAT Level II (e.g., Security+).
Help Desk Institute (HDI) or A+ related certifications
Skills:
Excellent communication and customer service skills.
Ability to work independently and under pressure.
Proficiency with remote support tools (e.g., DameWare), TMS platforms, and mobile device management systems.
Min Citizenship Status Required: Must be a U.S. Citizen
Physical Requirements: There are no physical requirements for this position.
Location: McLean, VA
Working at DMI
DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:
Do What's Right - We lead with honesty and integrity.
Own the Outcome - We take responsibility and deliver.
Deliver for Our Customers - We are relentless about delivering value.
Think Bold, Act Smart - We innovate with purpose.
Win Together - We collaborate and celebrate our success.
These values aren't just ideals-they show up in how we support every part of your well-being:
Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.
DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.
***************** No Agencies Please *****************
Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
$48k-79k yearly est. Auto-Apply 60d+ ago
AAA Roadside Assistance Technicians
AAA Club Alliance 4.3
Technical assistant job in Woodlawn, MD
Our Woodlawn Fleet is looking for dependable and empathetic individuals who truly love to help others whether it's changing a flat tire, jump-starting a car battery, or towing a vehicle, and don't mind working outside in various weather conditions. AAA offers a competitive compensation package, a generous PTO plan, an excellent 401k plan and company match, and outstanding health insurance benefits. Overtime and monthly bonus opportunities available!
Apply TODAY for a Roadside AssistanceTechnician, Mobile Battery Technician or Tow Truck Technician position!
**NO CDL required** **Paid Training!** **Hiring Immediately**We offer our Associates:
A competitive hourly rate of $20.15 to $23.15 based upon on experience and position
10% shift differential for working 2nd shift (adds $2.00+ an hour to the hourly rate!)
Schedule determined after training and will include weekends!
Overtime opportunity during peak season
Monthly bonuses (potential to earn up to an additional $300 month!)
Generous Paid Time Off (PTO)
Paid Holidays
401(k) plan with company match
Health, Dental, Vision, & Prescription Coverage
FREE Life Insurance
FREE AAA Membership
Tuition reimbursement up to $5250/year
PAID training
PAID uniforms and tools provided
Do you have what it takes?
Must be at least 21 years old.
Completion of a high school diploma or equivalent.
Possess and maintain a valid driver's license for the state where you reside; and maintain all state and local licensing requirements.
Ability to pass a physical examination as required by the Department of Transportation and/or Company policy.
3 years of experience in an automotive/mechanical environment, or technical school, or a minimum of 3 years of experience in a sales and/or customer service role is preferred.
Lift and carry equipment weighing up to 75 pounds; bend, kneel and balance to change tires, inspect and to push vehicles; and use hand tools to provide service.
Satisfactory pre-and post-employment screening results, including criminal, drug, and motor vehicle screening.
Operate passenger vehicles and light-medium duty trucks (both manual and automatic transmissions) while primarily working from a service vehicle.
Communicate effectively in writing, verbally, via email, and using assigned technology such as GPS (Global Positioning Systems).
Successfully complete required departmental training courses within 60 days of hire, and additional future department training as required. (May need to adjust your schedule to attend training).
What will you do?
Provide lock-out, fuel delivery, battery jump starts, and tire change services using established guidelines and quality control procedures.
Provide tow and recovery services using established guidelines and quality control procedures (
Tow Truck Operator position
).
Sell and install car batteries (
Mobile Battery position only
).
Communicate with members effectively to keep them informed and to ensure their safety.
Make sound decisions regarding the safe service of vehicles and to accommodate member needs.
Enter call information accurately into in-truck technology, process payments, handle cash, and complete reports as required.
Conduct vehicle and equipment inspections, ensuring that all are in safe operating condition and that all requirements are met. Ensure that the fleet vehicle and all equipment are adequately secured at all times, including when the vehicle is not in use.
Support AAA as needed by participating in special events (parades, television, radio, and social media) promoting the brand.
Other duties as assigned
Full time Associates are offered a comprehensive benefits package that includes:
Medical, Dental, and Vision plan options
Up to 2 weeks Paid parental leave
401k plan with company match up to 7%
2+ weeks of PTO within your first year
Paid company holidays
Company provided volunteer opportunities + 1 volunteer day per year
Free AAA Membership
Continual learning reimbursement up to $5,250 per year
And MORE! Check out our Benefits Page for more information
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Fleet
$20.2-23.2 hourly Auto-Apply 60d+ ago
AAA Roadside Assistance Technicians
AAA Mid-Atlantic
Technical assistant job in Woodlawn, MD
Our Woodlawn Fleet is looking for dependable and empathetic individuals who truly love to help others whether it's changing a flat tire, jump-starting a car battery, or towing a vehicle, and don't mind working outside in various weather conditions. AAA offers a competitive compensation package, a generous PTO plan, an excellent 401k plan and company match, and outstanding health insurance benefits. Overtime and monthly bonus opportunities available!
Apply TODAY for a Roadside AssistanceTechnician, Mobile Battery Technician or Tow Truck Technician position!
NO CDL required Paid Training! Hiring Immediately
We offer our Associates:
* A competitive hourly rate of $20.15 to $23.15 based upon on experience and position
* 10% shift differential for working 2nd shift (adds $2.00+ an hour to the hourly rate!)
* Schedule determined after training and will include weekends!
* Overtime opportunity during peak season
* Monthly bonuses (potential to earn up to an additional $300 month!)
* Generous Paid Time Off (PTO)
* Paid Holidays
* 401(k) plan with company match
* Health, Dental, Vision, & Prescription Coverage
* FREE Life Insurance
* FREE AAA Membership
* Tuition reimbursement up to $5250/year
* PAID training
* PAID uniforms and tools provided
Do you have what it takes?
* Must be at least 21 years old.
* Completion of a high school diploma or equivalent.
* Possess and maintain a valid driver's license for the state where you reside; and maintain all state and local licensing requirements.
* Ability to pass a physical examination as required by the Department of Transportation and/or Company policy.
* 3 years of experience in an automotive/mechanical environment, or technical school, or a minimum of 3 years of experience in a sales and/or customer service role is preferred.
* Lift and carry equipment weighing up to 75 pounds; bend, kneel and balance to change tires, inspect and to push vehicles; and use hand tools to provide service.
* Satisfactory pre-and post-employment screening results, including criminal, drug, and motor vehicle screening.
* Operate passenger vehicles and light-medium duty trucks (both manual and automatic transmissions) while primarily working from a service vehicle.
* Communicate effectively in writing, verbally, via email, and using assigned technology such as GPS (Global Positioning Systems).
* Successfully complete required departmental training courses within 60 days of hire, and additional future department training as required. (May need to adjust your schedule to attend training).
What will you do?
* Provide lock-out, fuel delivery, battery jump starts, and tire change services using established guidelines and quality control procedures.
* Provide tow and recovery services using established guidelines and quality control procedures (Tow Truck Operator position).
* Sell and install car batteries (Mobile Battery position only).
* Communicate with members effectively to keep them informed and to ensure their safety.
* Make sound decisions regarding the safe service of vehicles and to accommodate member needs.
* Enter call information accurately into in-truck technology, process payments, handle cash, and complete reports as required.
* Conduct vehicle and equipment inspections, ensuring that all are in safe operating condition and that all requirements are met. Ensure that the fleet vehicle and all equipment are adequately secured at all times, including when the vehicle is not in use.
* Support AAA as needed by participating in special events (parades, television, radio, and social media) promoting the brand.
* Other duties as assigned
Full time Associates are offered a comprehensive benefits package that includes:
* Medical, Dental, and Vision plan options
* Up to 2 weeks Paid parental leave
* 401k plan with company match up to 7%
* 2+ weeks of PTO within your first year
* Paid company holidays
* Company provided volunteer opportunities + 1 volunteer day per year
* Free AAA Membership
* Continual learning reimbursement up to $5,250 per year
* And MORE! Check out our Benefits Page for more information
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Fleet
$20.2-23.2 hourly Auto-Apply 23d ago
AAA Roadside Assistance Technicians
Aaamidatlantic
Technical assistant job in Woodlawn, MD
Our Woodlawn Fleet is looking for dependable and empathetic individuals who truly love to help others whether it's changing a flat tire, jump-starting a car battery, or towing a vehicle, and don't mind working outside in various weather conditions. AAA offers a competitive compensation package, a generous PTO plan, an excellent 401k plan and company match, and outstanding health insurance benefits. Overtime and monthly bonus opportunities available!
Apply TODAY for a Roadside AssistanceTechnician, Mobile Battery Technician or Tow Truck Technician position!
**NO CDL required** **Paid Training!** **Hiring Immediately**We offer our Associates:
A competitive hourly rate of $20.15 to $23.15 based upon on experience and position
10% shift differential for working 2nd shift (adds $2.00+ an hour to the hourly rate!)
Schedule determined after training and will include weekends!
Overtime opportunity during peak season
Monthly bonuses (potential to earn up to an additional $300 month!)
Generous Paid Time Off (PTO)
Paid Holidays
401(k) plan with company match
Health, Dental, Vision, & Prescription Coverage
FREE Life Insurance
FREE AAA Membership
Tuition reimbursement up to $5250/year
PAID training
PAID uniforms and tools provided
Do you have what it takes?
Must be at least 21 years old.
Completion of a high school diploma or equivalent.
Possess and maintain a valid driver's license for the state where you reside; and maintain all state and local licensing requirements.
Ability to pass a physical examination as required by the Department of Transportation and/or Company policy.
3 years of experience in an automotive/mechanical environment, or technical school, or a minimum of 3 years of experience in a sales and/or customer service role is preferred.
Lift and carry equipment weighing up to 75 pounds; bend, kneel and balance to change tires, inspect and to push vehicles; and use hand tools to provide service.
Satisfactory pre-and post-employment screening results, including criminal, drug, and motor vehicle screening.
Operate passenger vehicles and light-medium duty trucks (both manual and automatic transmissions) while primarily working from a service vehicle.
Communicate effectively in writing, verbally, via email, and using assigned technology such as GPS (Global Positioning Systems).
Successfully complete required departmental training courses within 60 days of hire, and additional future department training as required. (May need to adjust your schedule to attend training).
What will you do?
Provide lock-out, fuel delivery, battery jump starts, and tire change services using established guidelines and quality control procedures.
Provide tow and recovery services using established guidelines and quality control procedures (
Tow Truck Operator position
).
Sell and install car batteries (
Mobile Battery position only
).
Communicate with members effectively to keep them informed and to ensure their safety.
Make sound decisions regarding the safe service of vehicles and to accommodate member needs.
Enter call information accurately into in-truck technology, process payments, handle cash, and complete reports as required.
Conduct vehicle and equipment inspections, ensuring that all are in safe operating condition and that all requirements are met. Ensure that the fleet vehicle and all equipment are adequately secured at all times, including when the vehicle is not in use.
Support AAA as needed by participating in special events (parades, television, radio, and social media) promoting the brand.
Other duties as assigned
Full time Associates are offered a comprehensive benefits package that includes:
Medical, Dental, and Vision plan options
Up to 2 weeks Paid parental leave
401k plan with company match up to 7%
2+ weeks of PTO within your first year
Paid company holidays
Company provided volunteer opportunities + 1 volunteer day per year
Free AAA Membership
Continual learning reimbursement up to $5,250 per year
And MORE! Check out our Benefits Page for more information
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Fleet
$20.2-23.2 hourly Auto-Apply 25d ago
Help Desk Support Technician
Nuaxis Innovations 3.9
Technical assistant job in Falls Church, VA
\# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.** **Technology is our Passion. People are our Purpose.**
We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind.
We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated **Help Desk Support Technician - ECOSphere** for a Full-Time position.
**Job Summary:**
+ Position OverviewProvides Tier 1 support for end users in a distributed PC/network environment. Supports hardware/software, connectivity, remote access, and basic application access issues; logs, tracks, resolves, and escalates incidents per service levels. **Key Responsibilities** - Respond to user support requests via phone, email, and direct customer contacts; provide courteous, solutions-oriented support.- Enter, manage, and document incidents in a ticketing system; ensure accurate categorization, notes, and closure confirmations.- Install and test PCs, printers, and peripherals; configure OS; load COTS and application software; perform upgrades and maintenance.- Troubleshoot hardware/software issues and coordinate repairs; perform diagnostics and restore normal operations.- Support Active Directory functions including password resets; support VPN, remote desktop/Bomgar, and network connectivity troubleshooting using command-line and standard tools.- Support MDM for mobile devices (iOS) and endpoint configuration as required.- Perform imaging tasks (including PXE boot imaging) and assist with system deployments and refresh cycles.- Perform manual antivirus scans after malicious incident notifications and follow documented response procedures.- Maintain relevant documentation and contribute to knowledge base articles to reduce repeat incidents.- Receive equipment deliveries, maintain inventory/records, assist with imaging systems, and prepare/track equipment shipments to customers.- Escalate unresolved issues to appropriate system engineers/administrators and communicate status to users per SLA. **Required Qualifications / Certification** - CompTIA A+ certification (or equivalent).- Proficiency resolving Tier 1 support issues via phone, email, remote desktop, and on-site support as required.- Working knowledge of Windows 10/11, Office 365, Adobe Acrobat DC; familiarity with Apple devices supported.- Experience with ticketing systems and customer service in IT support environments.Preferred Qualifications- Knowledge of cloud computing concepts (plus).- Experience supporting identity/access workflows and multi-application account provisioning (nice to have)..
**Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!**
**Our Profile** :
We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More (**************************
NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More (**************************** about our Benefits and Culture!
\#NAI #DICE
$51k-89k yearly est. 23d ago
System Engineering and Technical Assistance
Varantec, Inc.
Technical assistant job in Chantilly, VA
Job DescriptionBenefits:
401(k)
Competitive salary
Dental insurance
Health insurance
Paid time off
Profit sharing
Vision insurance
We are seeking a highly skilled professional to support our integrated Program Office by overseeing taskers, conducting outreach, and ensuring seamless execution of program acquisition activities. The ideal candidate will provide expertise in Test & Validation planning, Configuration Management, and Risk Management while acting as a trusted advisor for major program milestones.
Key Responsibilities:
Tasker Management: Review all TIER taskers from Program Offices, the Enterprise, and Mission Partners to assess relevancy, resource allocation, and deadlines.
Outreach & Engagement: Conduct outreach activities with IC partners and Enterprise members to support program acquisition efforts.
Test & Validation Oversight: Ensure effective planning of test activities, including scheduling, resource management, and requirement satisfaction.
Milestone Planning & Execution: Serve as the SETA Lead, ensuring major milestones are proactively planned and all necessary documentation, schedules, and coordination efforts are completed successfully.
Configuration Management: Lead triage efforts for Requests for Change (RFCs), evaluating potential programmatic impacts and assigning appropriate personnel for resolution.
Risk & Opportunity Management: Act as the Program Risk Lead, identifying and assessing risks and opportunities, collaborating with government and subject matter experts to implement mitigation strategies.
Qualifications & Requirements:
Active TS/SCI clearance with CI Polygraph;
Bachelor's degree from an accredited institution;
Experience in engineering and/or acquisition of Intelligence Community (IC) and/or DoD spacecraft systems;
Knowledge of IC and/or DoD acquisition roles, processes, and/or program management;
Demonstrated ability to work in a fast paced, dynamic, and energetic environment with excellent communication skills; and
Experience with program acquisition, risk management, and configuration management in a government or defense setting.
Strong analytical, communication, and coordination skills.
Ability to work effectively with cross-functional teams, including government, SETA, and FFRDC personnel.
Desired Qualifications & Requirements:
Experience at the National Reconnaissance Office (NRO);
STEM Bachelor's degree from an accredited institution;
SIGINT Experience
About us:
Varantec, Inc. operates as a Service Disabled, Veteran Owned, Small Business concern founded in 2011 that provides Systems Engineering and TechnicalAssistance (SETA) as well as acquisition services to the Government. Varantec is looking to grow in the areas of ground and space systems engineering and acquisition support and will focus on providing each employee with a high level of job satisfaction. At Varantec, Inc. we value honesty, integrity and commitment to the mission. All of our employees are all free of any Organizational Conflict of Interest issues.
Varantec, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
$27k-44k yearly est. 4d ago
Associate Director of Technical Assistance
Advance CTE
Technical assistant job in Silver Spring, MD
Associate Director of TechnicalAssistance
The Associate Director of TechnicalAssistance is responsible for managing and advancing Advance CTE's technicalassistance (TA) strategy across the organization. This role ensures high-quality, coherent, and equitable technicalassistance by overseeing internal structures and processes, supporting a consistent TA vision, and coordinating the development and delivery of best-in-class tools, resources, and supports for state CTE leaders. The Associate Director will work closely with the Director of TechnicalAssistance to operationalize and strengthen Advance CTE's systems for TA delivery, cultivate organizational capacity, and position Advance CTE as a national leader in CTE technicalassistance.
This position will also provide direct technicalassistance to states, lead multi-state or multi-partner projects, and support grant-funded initiatives.
About Advance CTE
Established in 1920, Advance CTE is the longest-standing CTE-focused national non-profit, representing State Directors and state leaders responsible for secondary, postsecondary, and adult CTE across all 50 states and U.S. territories. Our mission is to support state CTE leadership to advance high-quality CTE policies, programs, and pathways that ensure career and college success for each learner.
Our organizational culture and core values are guided by our vision, which is driven by a fierce commitment to serving our members and increasing access and success in high-quality CTE. To achieve this, we are a highly collaborative team dedicated to excellence while prioritizing teamwork, values initiative, and encourages continuous learning. We hold ourselves to high expectations in terms of being content experts who are inquisitive learners, producing best-in-class work, being efficient and productive, and balancing listening and leading. We respect and expect strong communication (written and verbal) and encourage staff to identify improvements and contribute to building solutions. For more information, see *******************
Primary Responsibilities:
Manage and Strengthen Advance CTE's TechnicalAssistance Strategy and Systems
Lead the development, refinement, and maintenance of internal structures, processes, and tools that support high-quality, consistent TA delivery across the organization.
Coordinate with the Director of TechnicalAssistance to implement the organization-wide TA strategy, ensuring alignment across projects, initiatives, and workstreams.
Build and maintain systems to assess technicalassistance quality and impact, including internal dashboards, shared resources, and processes for feedback and continuous improvement.
Support staff in understanding and applying Advance CTE's TA frameworks, approaches, and standards; develop resources and guidance to increase staff capacity to design and deliver TA.
Ensure TA design incorporates equitable, learner-centered, and evidence-based strategies and reflects the technical, political, and implementation needs of states.
Deliver and Manage TechnicalAssistance Projects and Initiatives
Own or co-lead major technicalassistance initiatives, including project planning, content development, team coordination, deliverables management, reporting, and budget and expense monitoring.
Design, manage, and facilitate communities of practice, workshops, trainings, and cohort-based learning experiences for state and local leaders.
Provide on-demand advisory support to states on topics such as CTE policy, systems alignment, high-quality implementation, career pathways, program design, data use, equity, and continuous improvement.
Ensure project activities are coordinated across Advance CTE's member engagement, policy, data, and communications teams to maximize organizational impact.
Advance Fee-for-Service and Grant-Funded TechnicalAssistance
Support strategy, planning, and execution of fee-for-service TA, including intake, scoping, proposal development, contractor management, deliverable development, and quality assurance.
Collaborate with the Director of TechnicalAssistance to streamline and improve internal processes for business development, project resourcing, and TA operations.
Contribute to grant implementation efforts by designing TA plans, managing activities, and supporting partners in meeting project goals and timelines.
Contribute to Internal and External Learning, Knowledge Sharing, and Field Leadership
Lead or support the development of tools, resources, guidance documents, and publications that strengthen the field's capacity to implement high-quality, equitable CTE.
Represent Advance CTE as a TA and content expert with members, national partners, funders, and other collaborators.
Support Advance CTE's conferences, meetings, and convenings by developing content, facilitating sessions, and providing staff support.
Maintain an ongoing understanding of the CTE landscape, emerging needs, and effective TA practices.
Additional Responsibilities
May assist with other proposal development and fundraising efforts.
Provide input into the strategic impact and direction of the organization as a whole.
Regularly travel (up to 25%), staying within established spending guidelines, and support flexible work hours as needed for events, meetings, or project demands.
Other duties as assigned.
Required Qualifications & Skills:
Advance CTE values both education and work experiences that demonstrate the ability to perform the essential duties and responsibilities of this position and estimates that a minimum of 7-10 years of related experience is necessary to carry out the duties of this position. In your cover letter, explain how your combination of education and work experience demonstrates your ability to develop and share knowledge that empowers the field.
Deep knowledge of state CTE systems, policy, and implementation.
Demonstrated experience designing and delivering technicalassistance, including facilitating small and large groups across varied partner audiences.
Strong project management experience and ability to manage multiple complex initiatives simultaneously.
Demonstrated commitment to equity, including racial equity, and a willingness to continually deepen knowledge and practice.
Exceptional written and verbal communication skills, including the ability to synthesize complex ideas for diverse audiences and write persuasively.
Strong relationship-building skills, with the ability to develop and maintain positive, productive working relationships with state leaders, staff, partners, and funders.
Strong critical thinking, decision-making, and problem-solving skills.
Experience providing supervision, coaching, and mentorship to staff.
Excellent organizational skills, attention to detail, and ability to work independently while also contributing to a collaborative, fast-paced team environment.
Ability to handle confidential and sensitive information with discretion.
Preferred Qualifications & Skills:
Experience working in or with a nonprofit, membership organization, or national association.
Experience developing or managing fee-for-service or grant-funded technicalassistance.
Supervision Received: The Associate Director of TechnicalAssistance works under the direction of the Director of TechnicalAssistance.
Supervision Exercised: The Associate Director of TechnicalAssistance will supervise a Policy Associate and may supervise additional staff or contractors as assigned.
Compensation: The salary range for this position is $80,000-100,000; salary depends on relevant experience, and new staff rarely start at the top of the range. Benefits include, but are not limited to, a casual work environment and no-cost health care for the employee; phased-in benefits include a $155 per month transportation subsidy for DC-based staff, 9% contribution to 401(k) plan (no match required), a week off between Christmas and New Year's Day, and paid parental and family medical leave.
Location: Advance CTE's office is located in the Washington, D.C. metro area (Silver Spring, MD). This position can be either an in-office position or a fully remote position filled by an employee located outside of the Washington, D.C. area. Advance CTE does not have a legal or organizational presence in the following states/territories: Alaska, California, Connecticut, Hawaii, New Jersey, New York, or any of the U.S. territories, and therefore is not open to accepting applications from individuals who reside in any of these locations and are not willing to relocate.
Travel Required: Up to 25% of the employee's time may be spent on non-local travel to carry out the duties of the position.
$27k-44k yearly est. 13d ago
Learning Management System (LMS) Technical Assistant
Seneca Holdings
Technical assistant job in Arlington, VA
White Pine Innovations is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn.
Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.
White Pine Innovations is seeking a remote Learning Management System (LMS) TechnicalAssistant to support the Defense Security Cooperation University (DSCU). The Learning Management System (LMS) TechnicalAssistant is responsible for the day-to-day operation, maintenance, and optimization of DSCU's learning platforms to ensure seamless access, accurate data management, and responsive technical support for students, faculty, and staff.
Responsibilities include, but are not limited to:
Ensure the effective operation, functionality, and utilization of DSCU's learning platforms.
Perform the Learning Administrator and/or Registrar role within Cornerstone OnDemand (CSOD), including managing user permissions and maintaining compliance with established standards.
Serve as the System Administrator for Blackboard Learn (SaaS), including the use and management of Blackboard Collaborate.
Assess and respond to the needs of students, faculty, and staff by providing timely information, assistance, and resolution of technical or access issues.
Clearly communicate technical processes and solutions to diverse audiences with varying levels of technical proficiency.
Basic Qualifications:
Minimum of 3 years of direct experience with Cornerstone OnDemand (CSOD) in a Learning Administrator or Registrar capacity.
Minimum of 3 years of experience with Blackboard Learn (SaaS) as a platform administrator, including the use of Blackboard Collaborate.
Proven ability to troubleshoot system issues, analyze technical information, and apply sound judgment to resolve challenges.
Strong communication and customer service skills, with demonstrated success in supporting users and translating technical details into clear guidance.
Active SECRET security clearance.
Security Clearance/ Background Investigation Level: Active Secret Clearance
Certifications: N/A
Equal Opportunity Statement:
Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.
$27k-44k yearly est. Auto-Apply 60d+ ago
Medication Technician-Assisted Living and Memory Care
Cogir Management, USA Inc.
Technical assistant job in Fairfax, VA
Job DescriptionDescription:
THE COMPANY
Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to growth while maintaining our commitment to exceptional care for our residents and a supportive, growth-focused environment for our team members.
At The Virginian by Cogir, our culture is rooted in the core values of human focus, creativity, and excellence, which inspire us to continuously improve and achieve excellence in all we do. Join us in our mission to enrich the lives of our residents while building a meaningful and fulfilling career!
WHAT WE OFFER
Competitive wages, training, and growth opportunities.
Early access to paycheck (pay on demand).
Health, Dental, Vision, and Life Insurance.
Paid Vacation, Holidays, and Sick Leave.
401K with company match.
Free meals at work.
Employee Assistance Program.
Generous Employee Referral Program and more.
POSITION SUMMARY
Our Medication Technicians (Med Tech/CMA) provide compassionate, direct care to our residents, assisting them with medication administration and activities of daily living, in accordance with their personalized medication and treatment plans. You will be part of a team that fosters a supportive and nurturing environment for our residents, ensuring their comfort, safety, and well-being. We are seeking Full-Time and Part-Time Med Techs to support our Assisted Living and Memory Care Residents. We are actively recruiting for the shifts of 7AM to 3PM (Memory Care), 3PM to 11PM (Assisted Living), and 11PM to 7AM (Memory Care).
KEY RESPONSIBILITIES
Assist residents with the daily administration of prescribed medication, including self-administration, as outlined in their individual care plan.
Follow documentation protocols and report any changes in resident status.
Assist in managing medication inventory and proper storage conditions, and coordinate medication re-orders and deliveries with pharmacies as necessary.
Provide compassionate care and support with activities of daily living to the residents in a team setting as needed.
Prioritize independence and provide emotional support to the residents by providing continuous engagement and companionship.
Encourage and assist with participation in life enrichment activity programs.
Promote open communication between healthcare professionals, families, residents, and staff.
Requirements:
CANDIDATE QUALIFICATIONS
Education and Certifications:
High School Diploma or equivalent.
Must have a valid state medication administration license (such as CNA/CMA/CMT/QMAP/Certified Caregiver) or meet the state requirements for medication administration in assisted living.
Current First Aid and CPR license or ability to obtain.
Experience, Competencies, and Skills:
At least 12 months of experience administering medications in a professional caregiving setting.
Experience with memory care is a plus, but not required.
Excellent attention to detail and high integrity.
Strong communication skills and a teamwork mindset.
Positive attitude, empathy, patience, and commitment to treating our residents with dignity and respect.
Willingness to participate in weekend rotation.
$27k-44k yearly est. 11d ago
Help Desk Technician 4
Telos 4.6
Technical assistant job in Ashburn, VA
The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solution and the integrity of our people. Explore what you can bring to our solutions in information assurance, secure networks, secure enterprise messaging, and identity management.
Be a part of the Telos culture and see what sets us apart! Telos offers an excellent compensation package with benefits that include generous paid time off, medical, dental, vision, tuition reimbursement, and 401k. Our employees enjoy more than just a great work environment!
We are seeking a Helpdesk Agent / Technician to join our customer support team in a Department of Defense (DoD) environment. You will be responsible for taking technical calls from military end users with the goal of resolving the problem over the phone. Otherwise you will dispatch spare parts and track delivery / operational status of the system.
We're always on the lookout for exceptional (Job Title) to join our growing team. This is an evergreen job posting intended to build a pipeline of talented individuals for future openings across multiple teams.
Responsibilities:
Provides Tier II and III technical software, hardware, and network problem resolution for clients by performing problem diagnosis and guiding users through step-by-step solutions or may provide expertise to solve technical support issues for end-users of the organization's products and services.
Uses automated information systems to analyze routine situations.
Reviews incoming requests (both computer generated and verbal) sort, code, and prioritize for proper action.
Resolves problems or contacts more senior technical support as necessary.
Supports users by fulfilling individual requests for support or replacement parts in the utilization of the various systems available.
Conducts technical research for source of information required in support of request for information related to ongoing programs.
Instructs users in the use of systems specific to the government contract.
Interacts with other team members, such as network services, engineering, and/or information systems to restore services and/or identify and correct the core problem.
Meet all contractual SLAs (service level agreements) and AQLs (acceptable quality levels).
Requirements
Qualifications:
High School Diploma w/ 4-5 years of experience minimum
Experience with ServiceNow is preferred but not required
An active DoD Secret Clearance is required or the ability to obtain. Preference will be given to those applicants with an active DoD Secret Clearance
Minimum IAT Level II certification in accordance with DoD 8570.01-M (Security+ CE certification or higher) required
Strong written and verbal communications skills and the ability to interact with people at all levels are required
A professional attitude regarding attention to detail and customer service and excellent organizational skills are required.
Telos maintains a drug-free workplace and will conduct drug testing on all applicants who have accepted an offer of employment,
Telos Corporation participates in the E-Verify program. Therefore, any employment with Telos will also be contingent upon confirmation from the Social Security Administration (“SSA”) and/or the Department of Homeland Security (“DHS”) of your authorization to work in the United States.
Telos Corporation and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Telos Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at **************. If you require relay service assistance, please click on the following link to review information on your state's relay service: *************************************************
Telos Corporation is an EEO/AA employer.
$53k-80k yearly est. 60d+ ago
Tech Assistant - Full-Time
Medstar Radiology Network
Technical assistant job in Bethesda, MD
Full-time Description
Join an energetic, patient-focused team! MedStar Radiology Network Chevy Chase at Barlow is currently seeking an experienced Radiology Tech Aid for a Full-time position at our outpatient imaging center located in Chevy Chase, Maryland. Monday through Friday from 7:30AM to 4PM shift.
JOB SUMMARY
Under the direction of the Radiology Medical Director and/or the Technologist, the Technologist Assistant:
Is responsible for supporting the radiology staff and providing the first clinical point of contact for patients.
Facilitates the patient flow to minimize patient wait times and maximize the utilization of resources.
Demonstrates competence with all imaging safety compliance initiatives.
Serves as part of the imaging center team and seeks as well as provides feedback for improved clinical practice.
PAY & BENEFITS: Accomplishing our mission takes a team of people, who are dedicated to treating others as they expect to be treated and who consistently demonstrate mutual respect for one another. We hold our employees in high regard as the key component to our success. We offer a total compensation package including competitive base pay and a comprehensive benefits program for your health, your quality of life, and your future:
Shift Differential Pay and Quarterly Bonus Program
Paid Time Off and Holiday Pay
Health Insurance including medical, dental, vision and prescription coverage with an FSA Account
401(k) plan with Company Match and Company-paid Life Insurance
Short-term and Long-term Disability and Employee Assistance Program
Remote Work Opportunities for select roles!
Entry level? We'll train!
Sign-on Bonus or Relocation Assistance available to qualified candidates for select positions
Requirements
EXPERIENCE:
One year as a trained Phlebotomist and/or Medical Assistant experience required.
EDUCATION:
Must have a high school diploma or equivalent.
LICENSE/CERTIFICATION REQUIREMENTS:
BLS certification required within 60 days of hire.
SKILLS/ABILITIES:
Ability to work efficiently as an extension of certified/registered staff or licensed independent practitioner.
Ability to multitask.
Ability to provide documentation accurately and concisely.
Demonstrates understanding of human anatomy and medical terminology.
Knowledge of computer applications, including information and billing systems, keyboard input, digital archiving, and retrieving of data.
Imaging studies are an essential component of preventative care and treatment, and having the best diagnostic equipment possible is a vital step to good preventive health for our patients.
Our experts use a variety of imaging modalities to provide diagnosis, consultation, and intervention. We offer access to advanced imaging performed on state-of-the-art equipment, interpreted by radiologists with advanced subspecialized training, and nationally recognized for expertise in the field of radiology. To learn more, visit us at ********************************
Serving patients in over 60+ communities, OIA is an imaging center management & development operation that is committed to delivering an affordable diagnostic imaging option without compromising customer convenience, care, technology or results. We are always recruiting for talented individuals who are dedicated to excellent patient care and the highest level of customer service.
Visit ****************************** today to view all our clinical and non-clinical career opportunities.
We are an Equal Opportunity Employer.
IHROIAAR
Salary Description $23 - $27
$27k-44k yearly est. 42d ago
Floor Tech Assisted Living
Maris Grove
Technical assistant job in Catonsville, MD
Evening Shift (3p-11p)/ Tuesday - Saturday
Join our team as a Housekeeping Utility Worker, responsible for cleaning building areas, floors, and surfaces, setting up rooms for events, and removing trash. No travel required. Be part of a dedicated team committed to maintaining high standards of cleanliness and hygiene.
What we offer
A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
401k for all team members 18 and over with a company 3% match
Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices
Growth Opportunities - grow with the company as we open new communities and expand on our existing ones!
Compensation: commensurate with experience, range $16.00 - $20.00 an hour
How you will make an impact
Maintain cleanliness of the community through the operation of specialized equipment
Ensure proper handling and disposal of waste
Utilize work orders to ensure proper room/furniture setups
Assist with movement and delivery of heavy objects/packages
Remove trash including, refuse and recycling
Maintain hard floor surfaces, including scrubbing, mopping, burnishing, stripping, and waxing as well as carpeted surfaces, including extracting, interim cleaning, spotting, drying, and vacuuming
What you will need
Previous experience in carpet care and floor finishing techniques is preferred
Ability to safely operate carpet care equipment, hard floor care equipment, trash removal equipment, and any other equipment necessary for the cleanliness of the community
Ability to work independently and as a contributing team member
May be required to maintain a valid driver's license as a condition of employment.
Must have a history of safe driving as noted through a Motor Vehicle Record check, if driving is required
Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.
Charlestown is a beautiful 110-acre continuing care retirement community located in Catonsville, Maryland, a suburb of Baltimore. We're part of a growing national network of communities managed by Erickson Senior Living, one of the country's largest and most respected providers of senior living and health care. Charlestown is dedicated to fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.
Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
$16-20 hourly Auto-Apply 46d ago
Laboratory Technician Assistant 1
Inova Health System 4.5
Technical assistant job in Sterling, VA
Inova Fairfax Medical Campus is looking for a dedicated Laboratory TechnicianAssistant 1 to join the team! This role will be Full time evening shift, 12:30pm-9:00pm: Monday-Friday, Every Other Weekend
Inova is consistently ranked as national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.
Featured Benefits:
Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.
Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities.
Job Responsibilities
Adheres to CGMP for processing products, assessing product suitability, component creation, labeling and/or distribution of products; Evaluates specimens for acceptability per policy (i.e. volume, labeling, proper documentation for quality analysis).
Demonstrates proper techniques to provide excellent standards of care such as proper preparation (site selection, order of draw), proper technique following standard precautions and proper disposal of supplies according to facility policy; Demonstrates knowledge of special procedures (i.e. Bleeding Times, Lactic Acid, Legal Alcohol, Glucose Tolerances, etc).
Processes referred tests and/or miscellaneous tests per facility policy; Reviews system pending reports (e.g. WCP, WQS, PLR, PTR, etc.) for reference Laboratory tests and resolves problems.
Prioritizes STATs and routine specimens as they arrive in the Laboratory or on pending lists per facility standard operating procedures and handles workload efficiently.
Accurately enters patient demographics into HIS/LIS according to written, oral or faxed prescription; Confirms completeness of prescription (i.e. name, signatures).
Additional duties as assigned
Minimum Qualifications:
Minimum Education: High School diploma or GED equivalent.
Years of Experience: No experience required
Preferred Qualifications:
Previous lab processing experience preferred
$30k-37k yearly est. Auto-Apply 2d ago
Handyman/Home Service Technician Assistant
Trublue
Technical assistant job in Gaithersburg, MD
We provide:
Year-round stable, steady work
Regular work hours
Flexible scheduling
Strong office support
TruBlue Home Service Ally is a Home Ally Service company dedicated to providing premium handyman services with bonded and insured technicians, giving our customers peace of mind. Our mission is to help people maintain the safety and value of their homes by offering handyman services, home assessments, and regular maintenance. We are searching for an entry-level yet reliable and coachable home service technicianassistant (handyman/handywoman) to provide handyman support and general home services to our customers in our community area. The Types of Jobs We Perform:
Bathroom upgrades / remodel
Drywall repair / patching/ caulking
Flooring repair and installation
General carpentry
General home repairs and handyman work
Kitchen repair / remodel
Painting interior and exterior
What we value:
INTEGRITY - Treating people with respect and looking for the same in return, everyone has a voice!
TRUST - Achieved through reliability and credibility!
QUALITY - Taking pride in one's work and providing the best value and customer experience possible, they will not always remember the work that was done, but they will remember you!
The appropriate candidate for the Handyman Assistant position must be hard-working, punctual, and respectful. Having an interest in miscellaneous around-the-house type repairs like carpentry, basic plumbing, drywall, painting, and basic electrical is also a plus. Qualified candidates will need a driver's license and a reliable vehicle. Owning some standard tools is required. Candidates must also be a legal citizen of the US, and speak fluent English We are actively interviewing for this position - if you have basic handyman skills and the desire to become part of a growing team of home service technicians, apply today, and our hiring manager will follow up! Compensation: $23.00 - $25.00 per hour
TruBlue Home Service Ally ️ provides a unique and affordable approach to helping busy adults and seniors live a worry-free life by offering trustworthy handyman, home maintenance and senior modification services. Helping you maintain your home both inside and out, TruBlue's services include: handyman projects and to-do list chores, preventative home maintenance programs, seasonal work, and senior modification services, all handled by a professional and insured Tru-Pro ️ Technician.
Thank you for considering a position with TruBlue.
All locations are independently owned and operated. Service offerings, certifications, and licenses vary by location.
T.B. Franchising Systems, Inc. is not affiliated, connected or associated with TruPros International, Inc. or any of its services.
All inquiries specific to employment at this location should be made directly to the franchise location, and not to TruBlue Home Service Ally Corporate office.
$23-25 hourly Auto-Apply 60d+ ago
Senior Technical Fellow, Chief Engineer
Triso-X
Technical assistant job in Rockville, MD
X-energy LLC conducts a thorough recruiting process and will never issue offers without interview to discuss qualifications and responsibilities. All applications will be submitted via our company career page,
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. We will never ask you to provide payment information as part of the recruiting process. If anyone claiming to represent X-energy directs you in a manner otherwise, please contact us at
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Job Description
This role is responsible for ensuring that the implementation of X-energy's reactors and related system solutions comply with sound nuclear engineering practice, adhere to engineering standards defined by the company and industry, and are implemented in a consistent, repeatable way that leads to high product safety, quality, reliability, technical and programmatic efficiency. The Chief Engineer may be called upon to act as design authority: generate technical alternatives; lead design issue resolution; conduct manufacturability, constructability, and maintainability reviews; evaluate application of new technology and IP generation to benefit product development/project implementation; address operations and fielded product performance issues; review/approve technical changes to a product or program baseline; and other issues to ensure the above-mentioned goals are met.
Job Profile Tasks/Responsibilities:
Working with Program Management, the Chief Technology Officer (CTO), Procurement/Supply Chain (PSC), and Engineering, lead and/or support resolution of supply chain issues, including the manufacturing of unique or difficult-to-procure SSCs or extremely long-lead items. Evaluate alternative suppliers, critique manufacturing techniques and/or recommended manufacturer/ supplier expansion strategies to improve project delivery schedules are achievable and low risk. As the program/project Solution Architect, monitor, analyze, validate, and confirm that the plant architecture, technical solutions, and implementation plans developed by the X-energy's program teams, Engineering, Supply Chain, and other departments are consistent with sound nuclear engineering practice, are efficient, deliver manufacturable, constructable, operable, and maintainable systems, and achieve project goals and requirements. This is performed through design reviews, audits, tiger teams, inspections, independent analyses, and other means.
As Design Authority, ensure technical adequacy and design control for the project. This includes critiquing and reviewing requirements, technical arbitration for engineering disputes, implementing and maintaining configuration control, and concurrence of high-level methodology.
Chair design reviews, ensure proper implementation of the X-energy Systems Engineering Management Plan and related engineering policies/procedures, evaluate engineered solutions against 1) requirements allocated to the solution, 2) fidelity of the solution and methods applied, and 3) maturity of the solution given the phase/review being performed. Build the review board composition based on system under review, make recommendations and define corrective actions through issuance of Action Items/Requests for Action (RFAs) to ensure project technical compliance. Validate RFA acceptance, response schedule, and validate incorporation of review board recommendations.
Assist in the conduct of the project Change Control Board (CCB). Evaluate recommended changes, determine and/or independently analyze their impacts on performance and performance margin, soundness of design change, how changes affect project risk. As a precursor to the CCB, conduct evaluation of, or review team evaluations of alternatives to understand the basis for alternative selection, and how the result may compare to the results from alternative methods.
Provide Internal Audit capability for the guarantee of configuration control, methodology and technical solution validity as well as scope, schedule, and budget alignment. Support external audits, from a technical/QA/manufacturability/testability perspective, to ensure vendors and partners possess the capability to perform assigned work and meet quality flow-downs.
Identify technical and/or implementation issues that may threaten X-energy's ability to deliver safe, efficient, manufacturable, constructable, operable, and maintainable project solutions. As appropriate, evaluate risks associated with alternatives; conduct independent analyses to scope, understand, and resolve risks; identify verification methods and recommend alternative techniques/solutions and mock-up development for project incorporation.
As directed, lead critical issue initiatives, tiger/high impact teams, and conduct alternatives assessments to ensure project risk is quantified, addressed, and mitigated. This may include leadership of key evaluations that cannot be addressed by a standalone X-energy organization (e.g., cross-functional, multi-disciplinary design issue) or must be addressed at a higher level of the organization. Drive these evaluation teams to successful issue resolution; document issue resolution through DITs, input to topical reports; define qualification/penalty tests; ensure changes are documented through the change control process.
In support of construction, SSCs under test, or operational systems, lead problem diagnosis and failure analysis; recommend corrective actions and resolution for customers on an as called upon basis for field changes or corrective maintenance. For time-sensitive or critical system builds and/or operations, lead ad-hoc teams to evaluate I&C telemetry data, inspection data, or test failures/non-conformances to determine cause(s) of performance/ operability defects; devise and recommend tests and inspections to verify the veracity of assessments; develop corrective actions, installation/replacement methods/techniques, and penalty/regression tests to verify post-rework quality and performance. Monitor development of non-conformance reports, corrective actions, test reports, and variations to operational procedures based on corrective action implementation.
Reports directly to VP of Engineering.
Maintain professional demeanor and behavior at all times in all forms of communication.
Perform other duties as necessary.
Job Profile Minimum Qualifications:
Bachelor's degree in engineering, physics, or related technical discipline from an accredited college or university, MS or PhD preferred
Typically, twenty plus years' experience in engineering or related industry experience, including at least ten years' experience in end-to-end development of complex components and systems.
Experience in end-to-end development of complex nuclear components and systems (Preferred)
Professional Engineer License (Preferred)
Location: 530 Gaither Road, Rockville, MD
Work Schedule: 4 days a week in office, 1 day remote
Travel Expectations: Up to 10% as needed
Hours: 8:00am-5:00pm, Mon-Fri
Compensation
As required by Maryland and other applicable state law, X Energy, LLC (X-energy) lists the expected compensation range for a publicly advertised job opportunity based upon the job requirements (e.g. education/training, experience, skill sets, etc.). Individual candidates who meet the job requirements for the posted position will be offered a salary within this range based on their respective levels of education/training, experience, and other qualifications unique to them. Salary ranges may vary based on the specific office location and region referenced in the posting to take into consideration differences in cost of living and may not be reflective of all regions. Please note that compensation ranges listed for US job postings reflect base salary only and do not include benefits or other incentives.
A reasonable estimate for this position at the level of experience required is:
$208,425 - $347-375
Position Job Classification
Full time - Exempt
Benefits
X Energy, LLC offers a robust benefits package that includes a 401K plan with an employer match, Medical/Dental /Vision Insurance, Life and Disability Insurance, Paid Time Off, and a Tuition Reimbursement/Professional Development policy that supports the continuing education of our employees.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
X Energy, LLC participates in E-Verify. Please visit the links below for more information about E-Verify and the protection of your Right to Work.
Right To Work Link: If you have the right to work, don't let anyone take it away (e-verify.gov)
E-Verify Participation Link: E-Verify Participation Poster English and Spanish
$52k-88k yearly est. Auto-Apply 60d+ ago
Technical Associate
Calhoun International 4.7
Technical assistant job in Sterling, VA
Core One is looking for a Technical Associate to join our engineering team. This is a hands-on role built for someone who wants to break into IT and engineering. You'll gain experience across help desk, networking, field tech work, and system administration - exposure most early-career techs don't see for years.
Why This Role
This role goes well beyond traditional help desk work. You'll work alongside engineers on real infrastructure and gain hands-on experience with new technologies. Your contributions will have direct impact, and your professional development is a priority. Previous associates have advanced into network engineering, systems administration, and senior technical roles.
Primary Responsibilities
Tier 1 Support & User Services
* Provide first-line technical support for end-users, handling troubleshooting requests, password resets, and access provisioning
* Identify root causes of technical problems and implement effective troubleshooting steps to resolve them
* Perform basic system administration tasks like user account management, access control, and system updates
* Provide technical training to end-users on new software applications and system features
Network & Infrastructure Support
* Monitor and maintain network infrastructure including routers, switches, firewalls, and VPN configurations
* Assist with network troubleshooting, configuration changes, and performance monitoring
* Support project-specific network infrastructure under guidance of senior engineers
* Assist with the installation, configuration, and maintenance of computer hardware, software systems, and hypervisors
Field Operations & On-Site Support
* Conduct on-site installations, system deployments, and hardware configurations at customer locations
* Support field operations and customer site engagements, including multi-site deployments
* Perform site surveys, equipment setup, and customer handoff procedures
* Travel as needed to support programs and client engagements
Documentation & Collaboration
* Create and maintain technical documentation including troubleshooting guides, knowledge base articles, runbooks, and process manuals
* Work with other technical teams to identify and resolve complex issues, ensuring seamless system integration
* Stay updated on new technologies and product features to effectively support team operations
* Effectively communicate technical challenges, options considered, and recommended solutions to senior leaders
Professional Development
* Participate in cross-training program across help desk, network operations, field support, and system administration
* Evaluate technologies and commercial products for potential customer applicability
* Must be a self-starter with the ability to work independently with minimal supervision
What We're Looking For
We value initiative and aptitude. Qualified candidates will have:
* A baseline understanding of hardware, operating systems (Windows, Linux), and networking fundamentals (TCP/IP, DNS, VPNs)
* Strong problem-solving skills and resourcefulness
* Clear communication skills, with the ability to explain technical concepts to non-technical audiences
* Willingness to travel
* Genuine curiosity about how systems work and a commitment to continuous learning
* A degree is preferred but not required.
Bonus points if you have:
* 1-3 years' relevant experience in IT support, network administration, or field operations
* Experience with network monitoring tools and troubleshooting methodologies
* Hands-on experience with hardware installation and configuration
* Familiarity with system administration and infrastructure management
What You'll Get
* Exposure across multiple technical disciplines
* Hands-on work with new technologies and interesting client projects
* A team committed to your professional development
* A clear path to grow into engineering and senior technical roles
Location/Travel
Based in Washington DC area with travel requirements up to 50% depending on project needs. This role provides extensive hands-on experience through customer site deployments and field operations, including extended on-site assignments of 4-6 weeks during major installations. Travel frequency varies by project phase, with heavier periods during active deployments.
About Core One
Our mission is to be at the forefront of devising analytical, operational and technical solutions to our Nation's most complex national security challenges. In order to achieve our mission, Core One values people first and is comprised of outstanding professionals from the national security community. Because Core One is committed to seeking top talent, we offer competitive compensation and benefits packages. In addition, Core One is a team-oriented, dynamic and growing company that values exceptional performance.
Core One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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How much does a technical assistant earn in Frederick, MD?
The average technical assistant in Frederick, MD earns between $22,000 and $54,000 annually. This compares to the national average technical assistant range of $22,000 to $51,000.
Average technical assistant salary in Frederick, MD