Technical assistant jobs in Islip, NY

At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you're ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: We are seeking a highly experienced and motivated Trading Desk Support Specialist to deliver continuous and exceptional technical support to our trading teams. The role requires an individual who thrives under pressure, is deeply familiar with trading desk technology, and is the primary technical contact for high-performing financial professionals. You will enjoy the outstanding opportunity to assist our world-class trading operations! WHAT YOU'LL DO: Provide immediate, daily hands-on support for trading desks through walk-ups, tickets, and chats. Start coverage at 6:30 AM to ensure continuous trader workstation availability and optimal performance for low-latency trading. Respond to and resolve high-severity incidents within SLAs, providing detailed root cause analysis and partnering with trading systems teams to prevent recurrence. Serve as the Subject Matter Expert, providing support on Windows and Mac operating systems, diagnosing issues with high-performance PC/trader workstation hardware. Support and troubleshoot critical trading systems, including Bloomberg Terminals and Trading OMS systems, alongside core enterprise applications (Okta, Slack, Google Workspace, Office365, Atlassian suite, Zoom, etc.). Maintain a real-time, accurate inventory database of all trading desk assets, including hardware, software licenses, and entitlements tied to front-office applications. Manage employee lifecycle tasks for the Front Office, including onboarding, offboarding, equipment reclamation, and leading New Hire IT Orientation and day-one technical mentorship. WHAT YOU'LL BRING: 8+ years of direct experience providing technical support to Front Office trading desks. In-depth knowledge of fixed income and delta one products, trading workflows, and market data systems. Hands-on experience supporting enterprise SaaS platforms (Google Workspace, Okta, Slack, Atlassian suite, etc.). Proficiency with ticketing systems such as Jira Service Desk (or FreshService) and ticket-based workflows. Experience with conference room technologies (e.g., Neat, Crestron, Logitech AV systems) is advantageous. Outstanding communication and interpersonal abilities, capable of serving as the initial point of contact for traders, handling expectations and providing solutions promptly. Series 99 certification or an equivalent credential is a plus. For positions that will be based in NY, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant's experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions. NY Annual Base Salary Range: $96,000 USD - $115,000 USD WHO WE ARE: Do Your Best Work The opportunity to build in a fast-paced start-up environment with experienced industry leaders A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning. Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team. In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team We come together for moments that matter which include team offsites, team bonding activities, happy hours and more! Take Control of Your Finances Competitive salary, bonuses, and equity Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support Employee giving match Mobile phone stipend Take Care of Yourself R&R days so you can rest and recharge Generous wellness reimbursement and weekly onsite & virtual programming Generous vacation policy - work with your manager to take time off when you need it Industry-leading parental leave policies. Family planning benefits. Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events Benefits listed above are for full-time employees. Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.

Role Description This is a full-time on-site role for a Help Desk Technician at Aurora Computer Technology, Inc. located in Staten Island, NY. The Help Desk Technician will be responsible for providing technical support to clients, troubleshooting hardware and software issues, maintaining and updating computer systems, and responding to service tickets in a timely manner. Additionally, the technician will assist in setting up new hardware and software, provide training and support to end-users, and ensure proper documentation of technical procedures and solutions. Qualifications Experience with technical support, troubleshooting hardware and software issues Working knowledge of computer systems maintenance and updates Familiarity with setting up new hardware and software Ability to provide training and support to end-users Strong communication and interpersonal skills Attention to detail and excellent organizational skills Ability to work independently and as part of a team Certification in IT, Computer Science, or related field is beneficial but not required Prior experience in a Managed Services Provider (MSP) environment is advantageous

About the Role Are you an entry-level IT professional passionate about solving problems and providing exceptional customer service? We are partnering with a growing nonprofit organization seeking a dedicated IT Support Technician (Tier I) to join their team. Reporting to the IT Administrator, you will be the first line of defense, responsible for ensuring smooth technology operations and providing prompt technical assistance to end-users across multiple sites. This is a fantastic opportunity to build your skills in a mission-driven environment where your work directly supports critical operational goals. What You Will Do (Key Responsibilities) First-Level Support: Respond promptly to help desk tickets, emails, and walk-in requests, ensuring timely resolution. Troubleshooting: Diagnose and resolve basic hardware (laptops, printers, peripherals) and software installation/configuration issues. Networking: Troubleshoot common network connectivity problems (Wi-Fi, access permissions, basic TCP/IP). User Management: Provide essential account support, including password resets and access provisioning using Active Directory (AD)/MDM. Onboarding/Offboarding: Assist with employee transitions, including device setup and account/policy assignment. Documentation & Escalation: Maintain accurate documentation of incidents, solutions, and assets in IT systems (ticketing systems) and escalate complex issues to Tier II or system administrators. Compliance: Ensure all activities comply with IT security policies and data protection procedures. Mobility: Provide on-site support at multiple locations as needed, requiring reliable transportation. Skills & Qualifications 1-2 years of hands-on IT support experience. Basic knowledge of Windows and Mac operating systems and common business applications. Familiarity with computer hardware and troubleshooting steps. Understanding of networking fundamentals (TCP/IP, DNS, DHCP preferred). Strong communication and customer service skills are essential. Ability to follow documented procedures and work efficiently within ticketing systems. Must have a valid driver's license and reliable transportation. Preferred/Bonus Experience Experience working with a nonprofit organization. Certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications (e.g., Microsoft 365 Certified: Fundamentals). Associate or bachelor's degree in IT or a related field.

Our client is a PHENOMENAL global alternative investment / M&A firm located in Midtown Manhattan. As one of the longest standing investment firms in the world, the organization has continuously expanded its footprint across a broad spectrum of the financial markets. Combining in-depth fundamental analysis with strategic trading and superior sourcing capabilities, our client is a globally recognized leader in its space. The firm excels as strategic investors, engaging dynamically in a wide range of investment and M&A opportunities. Position Overview: This role is for an Executive IT Support lead who loves all things technology and has a demonstrated background in troubleshooting and IT support. This role involves managing desktop and network support for several key executives, including the organization's Managing Partner, both in-office and at various offsite locations. The selected candidate will be the primary contact for all technology-related issues within these environments. Key Responsibilities: Manage desktop and network support services for the Managing Partner and other senior executives. Provide outstanding VIP technical support to ensure effective and efficient service delivery. Monitor, maintain, and provide ongoing support for systems across multiple residential and office locations. Lead and manage technology projects, such as: Establishing home networks with backup internet connectivity. Upgrading security camera systems at residential sites with minimal disruption. Assisting in multimedia content creation for marketing and promotional efforts. Troubleshoot mobile, desktop, and laptop issues as they arise. Provide IT support for both business-related and personal travel. Analyze current processes to identify inefficiencies and recommend improvements. Stay updated on the latest trends and advancements in IT infrastructure. Key Qualifications: Bachelor's degree in Information Technology or a related field. 4+ years of experience in IT or a related industry. Strong verbal and written communication skills. Familiarity with Apple/Mac/iOS products and their best practices within a professional setting is helpful, but not required. Experience with Windows 10/11 and Microsoft Office Suite; knowledge of Windows Server is a plus. Strong problem-solving abilities and a resourceful, innovative mindset. Interest in high-end consumer electronics. Experience working with AV technology for both professional and home settings (e.g., Crestron, Zoom, Streaming Services, Sonos). Ability to collaborate with network administrators and security professionals to maintain secure residential networks. Detail-oriented with excellent organizational skills, including asset management and thorough documentation practices. Client-focused with high energy, always willing to go the extra mile to meet needs. Excellent interpersonal skills, including the ability to explain technical issues in simple terms to individuals with varying levels of technical expertise. Professional demeanor and ability to remain composed in high-pressure situations. Comfortable working with external vendors and technicians to resolve issues. Willingness to handle on-call duties when required and take ownership of all requests, escalating when necessary.

We are looking for a Help Desk Technician for a Managed Service Provider in Fairfield County, CT. This is a full-time/Permanent role with benefits. Must be local/near CT with MSP experience. Responsibilities: Day-to-day support of Windows, Hardware, Applications, general networking, and security devices Service and diagnosis of hardware and software Remote/onsite support Handle phone calls Respond quickly to problems and demonstrate skillful problem solving Work with our team members to assure that the highest level of customer satisfaction and communication is always maintained Rotating after hours on call schedule For full job specs, please submit your updated resume and we will reach out to discuss the role in more detail.

Pay: $40-50 hr We are seeking a detail-oriented and customer-focused IT Operations Specialist to oversee and support a dynamic in-office technical environment. The ideal candidate will manage hardware inventory, provide expert in-person support, troubleshoot hardware and software issues across a range of devices, and collaborate with various teams to ensure seamless technology operations. If you have a knack for swift problem-solving, strong technical knowledge, and a commitment to white-glove service, this position offers an excellent opportunity to contribute to our organization's success. Requirements 3-5 years of experience in system administration or a similar IT support role Proven experience managing on-site inventory, hardware requests, and vendor coordination Strong Mac experience is essential Expertise in providing white-glove, high-level support In-depth knowledge of networking concepts (TCP/IP protocols, Wi-Fi, VPN, wired connections) Familiarity with Google Workspace and Microsoft 365 platforms Ability to troubleshoot AV equipment (e.g., Neat Bars, Zoom Rooms) Experience with Active Directory or Okta for user provisioning and permissions Competency in handling user access requests and security protocols Experience with mobile device management (MDM) and software/hardware installations Ability to assist with conference room technology setup and troubleshooting Responsibilities Manage on-site inventory, including hardware requests, shipping, receiving, and vendor interactions Provide in-person, white-glove support for end-users' hardware and software issues across various devices Support user access management, ensuring proper permissions in AD, GSuite, Okta, and similar systems Troubleshoot network connectivity issues (Wi-Fi, VPN, wired) and assist with software installations and mobile device setups Collaborate with Office Operations and Network Engineering teams on in-office technology setup and troubleshooting Perform routine maintenance, updates, and system checks Document support requests accurately in the ticketing system and ensure timely resolution Escalate complex issues appropriately to specialized support teams as needed

IT Senior Support Engineer (MSP) - Local Remote NYC | $75K-$95K If you're an MSP engineer who loves autonomy, solving problems creatively, and working with a diverse mix of clients, this is a rare opportunity you'll want to explore. This cybersecurity-focused MSP operates with a unique blend of creative energy, technical excellence, and true freedom. The culture is built around trust, initiative, and continuous growth - no PTO tracking, paid ongoing training, and even a $1,000 home office setup credit. Engineers here are empowered to do their best work without micromanagement, and clients range from architecture firms to nonprofits to financial institutions. The team is expanding its NYC presence and looking for a resourceful, well-rounded Tier 2/3 Sr. Support Engineer who is great with people, strong technically, and excited to work independently while still being part of a supportive team. Senior Support Engineer Day to Day: Provide remote and occasional onsite support across Mac & Windows environments Troubleshoot hardware/software issues (workstations, mobile devices, peripherals) Serve as a M365 Global Administrator and support the full Microsoft Suite including SharePoint, Exchange Online, Intune Assist with cloud migrations (hybrid and full cloud) Assist with light project work (network setups, server deployments, VoIP migrations) Support Azure Entra ID, Azure Virtual Machines What You Bring Experience supporting both Mac & Windows in a professional setting (MSP preferred) Experience assisting with cloud migrations Experience configuring and supporting networks Experience supporting M365 as a global admin Local to the NYC metro area with reliable transportation for client visits as needed Benefits & Perks $1,000 home office setup credit (chair, desk, monitors, etc.) Company-issued computer True autonomy - work from wherever you perform best Flexible maternity/paternity leave Unlimited PTO 401(k) with nonelective employer contributions (immediately vested) Medical, HSA options, dental, vision Short-term & long-term disability Life, critical illness, accident & cancer insurance Paid certifications and professional development

The Technical Design Assistant - Temp is responsible for assisting the technical team with their daily tasks. This position supports the Wholesale Apparel business. The responsibilities described below are considered essential functions of the role. This position is based in our NYC office and requires working on-site. Key Responsibilities * Prepare samples for fitting by measuring garments * Assist in fittings by taking notes and photos * Schedule fittings and fit times for multiple product categories * Enter new order details into tracking spreadsheets * Communicate with overseas factories * Track and follow up on pending samples * Able to manage multiple projects and deadlines with support and resources as needed * Perform other duties and special projects as assigned Specific Job Skills: Essential duties include * Good verbal and written communication skills required * Excellent organizational and time-management skills * Self-starter with ability to work effectively as a team player Required Qualifications * College degree in Technical Design / Pattern Making / Fashion Design * Proficient in Microsoft Office Suite and Adobe Illustrator * Good verbal and written communication skills required * Excellent organizational and time-management skills * Self-starter with ability to work effectively as a team player The expected base salary for this position ranges from $24.00-$26.00. Ranges are based on various factors such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure.

TITLE: Medical Technician REPORTS TO: Nurse Manager LOCATION: Brooklyn Health Center (2412 Church Avenue) POSITION STATUS: Part-Time and Full - Tiime Part time SCHEDULE: Mon/Tue/Thur/Fri: 5PM - 9PM Alternate Saturdays: 9AM - 4PM Full time SCHEDULE: Mon - Friday 8AM - 5PM (evenings and weekends needed at times) DEPARTMENT: Primary Care FLSA STATUS: Non-Exempt SUMMARY OF POSITION: The Medical Technician is a member of the medical care team and is responsible for assisting nursing and medical provider/staff with a prescribed set of duties in the provision of patient care. This position also performs clerical duties, acts as receptionist and communicates with all disciplines ESSENTIAL FUNCTIONS: SUMMARY OF POSITION: The Medical Technician is a member of the clinic staff and is responsible for assisting nursing and medical provider staffs with a prescribed set of duties in the provision of patient care. This position also performs clerical duties, acts as receptionist, maintains medical records and communicates with all disciplines. ESSENTIAL FUNCTIONS: Demonstrates initiative and enthusiasm in assisting and taking direction from other health care providers in the delivery of care Accurately performs and records vital assessments, to include but not limited to, vital signs, weight and height, point of service blood glucose testing and promptly reports abnormalities to the medical provider or RN on duty Utilizes appropriate techniques when collecting routine urine specimens and specimens for C/S Appropriately instructs patients on clean catch specimens Utilizes appropriate technique in performing venipuncture to obtain blood specimens in accordance with agency procedure Verbalizes knowledge of and adherence to OSHA standards for blood- borne pathogens when handling blood and body fluids Maintains universal precautions in the provision of patient care Maintains and monitors stock inventory in the treatment center and replenishes supplies in exam rooms on a timely basis Prepares and processes requisitions for routine supplies in accordance with agency procedures Monitors the integrity of equipment and promptly reports malfunction, missing or damaged equipment to the nurse manager Demonstrates competency in answering phones, assembling charts, patient registration, making appointments, computer data entry and retrieval of computer reports Copies, prepares records, and stores and maintains appropriate records Keeps records of all laboratory work sent, files laboratory reports on client record, and prepares and processes Lab/Diagnostic requisitions Conforms to policies and regulations governing patient rights and confidentiality of information The above is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of the job. It is not to be construed as an exhaustive statement of all the job functions. EDUCATION/EXPERIENCE: High School Diploma or GED required. Graduate of an accredited Medical Assistant program/ BLS Certified. Experience in ambulatory care setting and some knowledge of medical terminology required. Clerical and basic computer skills required. Ability to lift up to 20 lbs and stand for long periods of time. Fluency in written and spoken English.

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. The successful individual will leverage their proficiency in LEATHERGOODS TECHNICAL DESIGN to... * Key communicator of technical information from design intent, showroom sampling, and product approval to commercialization. * Maintain all elements of a Design Card through development process: clean sketches, dimensions, & proportions, materials placement, detailed views, hardware and thread lists. * Review samples for corrections including aesthetics, dimensions, hand feel, and functionality. * Create full scale technical construction sketches and specs to build cohesive collections. * Maintain established Coach standards, details, and integrity of the product. Provide technical callouts while reviewing line in its entirety, to ensure consistency. * Create full scale layouts as needed on patterns. (ex: artwork layouts, detail specs, and proportions), as well as mockups, CAD options, and revisions. * Identify, define, resolve technical issues, and partner with cross-functional partners to ensure comments are clearly communicated. The accomplished individual will possess... * 6+ months work experience in technical design with focus on handbags/leathergoods. * Advanced proficiency in Adobe Illustrator; ability to CAD in fast paced environment. * Keen attention to detail, initiative, and organizational skills. * Ability to multi-task in a fast paced, fashion retail environment. An outstanding professional will have... * Excellent problem-solving abilities and resourcefulness * Strong verbal and written communication skills. Our Competencies for All Employees * Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers * Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. * Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. * Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Coach at ************** Work Setup: #HYBRID #LI-HYBRID #LI-DL1 BASE PAY RANGE $25.00 TO $28.00 Hourly Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits. Req ID: 123315

Salary $26-29 hour +tips and commissions StretchLab White Plains, NY is seeking Fitness and Bodywork professionals to grow our team of innovative Flexologists. Preferred Backgrounds Athletic Trainer, Personal Trainer, or Sports Performance Coach Corrective Exercise Specialist, Kinesiology and Sports Medicine Physical Therapist (and Aides who are conducting hands on therapy assists) Chiropractors (and those in training) Licensed Massage Therapist Former collegiate and professional athletes with strong understanding of anatomy Pilates or Yoga Instructors Formally educated and trained Dancers StretchLab is the industry leader in offering one-on-one assisted stretching in a boutique fitness community environment. To be part of the team, each Flexologist must satisfactorily complete StretchLab's Flexologist Training Program. This includes approx. 100 hours of a combination of in-studio and formal webinar pre-requisite training, followed by StretchLab Franchise's formal 2 day In-person Flexologist Training Class taught by a Master Instructor. All training paid for by the studio ($850 value at no cost to you)! You also get paid for your training time! StretchLab is committed to professional growth. Outstanding Flexologists can later become Master Flexologists that teaching and train the next generation of Flexologists nationwide. Essential Duties and Responsibilities Ability to create and foster a positive environment that welcomes all people and have a passion for helping people achieve their movement goals. Provide exceptional customer service and deliver a high-end experience to every client Deliver one-on-one assisted stretch sessions of 25 and 50 minutes. Stretches may include all major muscle groups, plus extremities, including work on the small muscle groups and neck. Educate clients on benefits of stretching and encourage and motivate clients throughout their stretch session making sure the client knows what the stretch is designed to do, and how it should feel. The Flexologist will assess the client's mobility and educate the client on stretching techniques to help keep them as mobile and limber as possible. Ensure safety of clients regarding proper stretch techniques and enforce StretchLab policies and safety rules Be able to discuss, recommend, and help promote future visits and membership options with clients Manage client care by delivering a best-in-class stretching experience, updating client notes consistently, encouraging regular attendance with recurring appointments and suggesting relevant client ‘stretch homework'. Attend and participate in staff meetings and required educational presentations, complete all continuing education as assigned Clean and maintain studio environment and equipment Qualifications Love of boutique fitness environment is a must - passion for movement, stretching and flexibility Experience working in a fitness/health environment where you provide hands-on training with client of at least 1-year hands-on bodywork experience Strong professional work ethic and punctuality critical Strong communication skills that exude empathy and compassion Part time (15 hour minimum) and full time shifts available. Shifts are generally 4, 5 or 6 hours. About Us We own and operate Pleasantville, White Plains and Mt. Kisco, New York StretchLab studios. We have an awesome team of 30+ professionals. All our Flexologists have access to continuing education, accrued sick time, stretch benefits, discounted retail, and more.

Public Health Solutions (PHS) is a 501(c)3 non-profit community-based organization (CBO) that has existed for 70 years to improve health equity and address health-related social needs (HRSN) for historically underserved marginalized communities. As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing services directly to vulnerable families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. We focus on a wide range of public health issues including food and nutrition, health insurance, maternal and child health, sexual and reproductive health, tobacco control, and HIV/AIDS. Learn more about our work at healthsolutions.org. PHS administers WholeYouNYC (WYNYC), a coordinated community resource network that builds trustworthy and reliable pathways between healthcare providers, health plans and CBOs providing critical resources in the community that address the social drivers of health. WYNYC brings together over 100 organizations offering various programs - such as food, housing, employment, health insurance, and sexual health services - across all five boroughs. These services and programs make it possible for New Yorkers to live their healthiest lives and ultimately reduce health disparities and advance health equity. To date, our network has already impacted thousands of lives through community partnerships and referrals, generating millions in estimated healthcare savings. New York State (NYS) recently announced the availability of $500M statewide to support Social Care Network (SCN) lead entities responsible for coordinating social care delivery in various regions across the state. Public Health Solutions (PHS) and our WYNYC network were awarded the role of regional SCN for Brooklyn, Manhattan, and Queens. This is a grant-funded position ending March 31, 2027. Position Summary: We seek an experienced manager to oversee WholeYouNYC-SCN's training and technical assistance activities for onboarding health-related social needs (HRSN) service providers (“network partners”). The Manager, supervised by the Director of Network Performance, will have three direct reports and will work closely with the Capacity Building team and other care delivery teams to enhance HRSN service provider SCN knowledge capacity and engagement. The Manager, Training and Technical Assistance will draw upon SCN care delivery and social services navigation expertise to ensure training and technical assistance activities maximize value for network partners. Specifically, the Manager, Training and Technical Assistance will: Leadership and Management Supervise three Training & Technical Assistance Coordinators, managing their partner portfolios, workload, and professional development. Foster a culture of engagement, quality, and efficiency within the SCN's partner onboarding and TTA activities. Serve as a subject matter expert on SCN care delivery processes, providing leadership, guidance, and best practices to network staff and partners. Training Strategy and Curriculum Development Collaborate with internal teams and network partners to design, update, and implement a comprehensive SCN training curriculum. Lead the planning, delivery, and evaluation of network partner trainings, including development of materials, scheduling, and post-training analysis. Develop and manage the Learning Management System (LMS) as the central repository for accessible, up-to-date training and resource materials. Support training tracking and data management at both the partner organization and user levels, including integration into the LMS. Onboarding and Technical Assistance Oversee the SCN partner onboarding process, coordinating with internal teams and external partners to ensure seamless and efficient transitions onto the network. Design and implement a comprehensive onboarding program, including development of supporting documentation and tools. Plan and oversee technical assistance activities, such as partner strategy sessions, office hours, end-to-end workflow sessions, and engagement events. Develop and implement tailored technical assistance solutions that enhance partner knowledge capacity and readiness to participate in the SCN. Collaborate with the Capacity Building team to ensure smooth transitions from onboarding to live network participation. Monitoring, Evaluation, and Continuous Improvement Design and implement methods to monitor and evaluate the effectiveness of training and TTA initiatives. Collaborate with Quality Improvement & Evaluation teams to develop performance monitoring protocols for SCN care delivery activities. Identify performance issues and develop corrective action plans to support partner improvement. Document best practices and lessons learned, and recommend continuous improvement strategies for SCN training and TTA operations. Other Perform other related duties, as assigned. Qualifications and Experience: Bachelor's Degree preferably in public health, health education or a related field and/or equivalent. Minimum 3 years of experience in project management, managerial or supervisory role and/or equivalent. Proven professional experience developing and delivering training and/or technical assistance, preferably in a public health setting. Ability to work efficiently in fast-paced environments. Strong professional knowledge of effective social needs screening and referral practices. Understanding of the health and human services sector in NYC/NYS and related government agencies. Foundational knowledge of the social drivers of health (SDoH) and their impact on health outcomes. Excellent interpersonal skills (verbal, written and presentation). Strong organizational skills with the ability to handle multiple tasks simultaneously. Excellent attention to detail, accuracy and dependability. Ability to travel occasionally across Brooklyn, Queens and Manhattan. Desired Skills: MPH, MPA or related Master's Degree. Bilingual language skills. Experience working with Medicaid. Experience working with a Learning Management System. Benefits: • Hybrid Work Schedule • Generous Paid Time Off and Holidays. • An attractive and comprehensive benefits package including Medical, Dental and Vision. • Flexible Spending Accounts and Commuter Benefits. • Company Paid Life Insurance and Disability Coverage. • 403(b) + employer matching and discretionary company contributions. • College Savings Plan. • Ongoing trainings and continuous opportunities for professional growth and development. At PHS, we place immense value on diversity within our teams, understanding that varied backgrounds and experiences significantly enhance our community and propel us toward our goals. If you find you don't have experience in all the areas listed above, we still encourage you to apply and share your background and experiences in your application. We are eager to discover how your unique perspective can bring positive transformations to our team and help advance our mission of creating healthier, more equitable communities. We look forward to learning more about you! PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, LGBTQIA+ individuals, and veterans.

TCIT Media Service's is seeking a Classroom Technology Specialist Assistant for daily operations. CHARACTERISTIC DUTIES AND RESPONSIBILITIES: The Classroom Technology Specialist Assistant will be responsible for the following: * Assist Faculty with using classroom technology. * Provide classroom-related technical support. * Set up video capturing and conferencing cameras, webcams, and microphones. * Troubleshoot and resolve all classroom technical, video conferencing, and capturing issues. * Assist Media Service Techs with the deployment of computers (both software/ audio visual hardware) for classroom, Department & Event space installations. * Maintain and replace classroom-related hardware components and devices. * Set up PA systems, microphones, and digital audio recording devices. * Create and prepare technical materials for both classroom and internal use. * Train all work-study Media Technicians on basic classroom set-ups, video conferencing, and capturing procedures. Minimum Qualifications: * Two years of college experience or the equivalent. * One year of related technical experience. * Working knowledge of Microsoft Office Suite (i.e. Spreadsheets, -Word Processing, Database, E-mail). * Excellent communication skills. Demonstrated skills and abilities must include the ability to exercise professional judgment, work independently, show initiative, organize well, and contribute to the advancement of Media Services and TC. Preferred Qualifications: * Experience with video conferencing such as ZOOM & other web conferencing platforms. * Previous computing help-desk/presentation support experience. * Extensive knowledge of both Windows and Apple's OS. * Experience with sound engineering and PA set-ups. Salary Range: $18 per/hr Work Modality: Onsite Equal Employment Opportunity Teachers College is committed to fostering an inclusive academic community and to providing equal opportunity in employment. All qualified applicants will receive consideration regardless of race, color, sex, religion, creed, national origin, age, citizenship, disability, marital status, sexual orientation, veteran status, or any other category protected by applicable law. If you would like to discuss any disability-related accommodations under the Americans with Disabilities Act, or a similar law, related to applying for employment at Teachers College, Columbia University, please email the Office of Access and Services for Individuals with Disabilities: ********************* Advertised: Nov 05, 2025 Eastern Standard Time Applications close: Back to search results Apply now Refer a friend Whatsapp Facebook LinkedIn Email App Send me jobs like these We will email you new jobs that match this search. Great, we can send you jobs like this, if this is your first time signing up, please check your inbox to confirm your subscription. The email address was invalid, please check for errors. You must agree to the privacy statement Subscribe Recaptcha Privacy agreement Search results Position Location Closes Interim Classroom Technology Specialist Assistant New York TCIT Media Service's is seeking a Classroom Technology Specialist Assistant for daily operations. The Classroom Technology Specialist Assistant will be responsible for the following: -Assist Faculty with using classroom technology. -Provide classroom related technical support. -Set-up video capturing and conferencing cameras, webcams and microphones. -Troubleshoot and resolve all classroom technical, web conferencing, and capturing issues. -Assist Media Service senior Technologists with the deployment of computers (both software/hardware) for classroom, Department & Event space installations. -Maintain and replace classroom related hardware components and devices. -Set-up PA systems, microphones and digital audio recording devices. -Create and prepare technical materials for both classroom and internal use. -Train all work-study Media Technicians on basic classroom set-ups, web conferencing and capturing procedures.

Description Georgetown Veterinary Hospital is looking to add a compassionate and skilled Veterinary Assistant to our team. At our Rarebreed clinic, you can help reimagine the veterinary experience in your community. Our energetic environment means you'll thrive in a balanced fun working environment. As part of our team, you'll work with the latest technology, gain access to state-of-the-art training facilities, and collaborate with a positive team to deliver the highest quality of care to the pet patients we all love. Our mission at Georgetown Veterinary Hospital is to assure your pet the best possible health by providing the highest quality veterinary care in a humane, responsible, and caring environment. To achieve this goal, we maintain a top-quality facility staffed by highly experienced and genuinely compassionate personnel. We consider your pet to be an integral part of your family, and we will do our best to strengthen that bond by keeping your pet healthy. ************************** Veterinary Assistant Georgetown Veterinary Hospital in Georgetown, CT Salary: Starting at $17-$22/hr - based on experience WHAT YOU'LL DO Bringing clients/patients to exam rooms and obtaining history Collecting voided urine/fecal samples Assisting DVM/LVT with treatments Executing treatment orders Keeping cages clean and sanitized Walking, feeding, and picking up after animals Cleaning duties as needed (Laundry, Dishes, Mopping, etc...) Communicating with client via phone and in-person Taking/assisting in taking radiographs Filling prescribed medication Restraining animals Have a basic understanding of prescribed medications BENEFITS We're passionate about helping you reach your greatest potential- both at work and at home. As a result, our total compensation package is outstanding: Great pay with competitive medical, dental, and vision insurance coverage 401K with a company match of up to 4%- after 6 months of service Generous paid time off Mental Health Resources Company-paid bonding leave Plus, special benefits to utilize for your own pet: Pet Care: Discounts on veterinary services and products Pet Diagnostics: Discounts on reference lab testing Pet Food: Discounts on pet foods Pet Insurance: Discounts available with our preferred vendor REQUIREMENTS High school diploma or equivalent Experience in an animal hospital preferred but not required Rarebreed Veterinary Partners is a purpose-driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for our hospital teams. We focus on providing our hospitals with the best culture, tools, and support to allow the staff to focus on what they love most: caring for our animal companions. Joining our fun and team-first atmosphere comes with a level of support that's hard to find anywhere else. Everything we do is with purpose - down to the way we invest in our people and create long-overdue change in the industry. We're hyper-focused on supporting our professionals, so they can focus on bringing the gold standard of medicine to our patients and their families. Employment will require the successful completion of references and background check. Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, mental or physical disability, medical condition, gender, gender identity or expression, sexual orientation, genetic information, ancestry, marital status, national origin, protected veteran status, or any other characteristics or classifications protected by applicable federal, state, and local laws . Learn more about our career opportunities at: ********************************* Where uncommon support partners with joy.

The Admissions Counselor is responsible for managing a designated pool of applicants and making admissions decisions based on established criteria and sound professional judgment regarding each student's potential for success. Guided by the Director of Admissions and Strategic Recruitment, the counselor will support institutional enrollment goals for both fall and spring semesters. This role includes setting and achieving clear targets for applicant engagement, completion, and decision-making. The Admissions Counselor will actively communicate with prospective, admitted, and deposited students, and participate in yield initiatives and events. The role also involves collaboration with academic department chairs and a range of internal and external stakeholders to support the admissions process and institutional objectives. Responsibilities: * Review transcripts, essays and supporting documents/materials submitted by applicants for the purposes of making admission decisions. * Run reports to monitor applications throughout the admissions workflow process in order to meet individual and college-wide enrollment targets. * Work closely with the Director of Admissions and Strategic Recruitment, academic faculty and multiple specialized program coordinators to monitor enrollment targets for individual programs. * Represent the College at recruitment functions both on and off-campus only as absolutely necessary to support the strategic recruitment plan in an emergency. * Requires the ability to travel independently to assigned events and to load and transport admissions materials and other equipment only as absolutely necessary to support the strategic recruitment plan in an emergency. * Participate in yield activities including the annual Admitted Student Day program. * Manage individual strategic communications with applicants, admitted and registered students as appropriate to meet the assigned enrollment targets. All forms of communication must meet FITs branding guidelines and protocols. * Manage ongoing communication with parents, college counselors, and internal constituents consistent with FITs branding guidelines and protocols. * Participate in administrative activities as necessary in accordance with the needs of the admissions office. The preceding description is not designed to be a complete list of all duties and responsibilities required of the position; other duties may be assigned consistent with the classification of the position. Requirements: Minimum Qualifications: * Master's degree required. * 2-4 years of direct experience managing a selective admissions process at an accredited institution where specific enrollment targets are established for spring and fall semesters. * In-depth knowledge of admissions processes including the evaluation of first-year, transfer, and graduate applicants. * Comprehensive understanding of a recruitment strategy at an accredited institution. Preferred Qualifications: * 3-5 years of direct experience preferred. Knowledge, Skills, & Abilities: * Strong verbal and written communication skills. * Ability to work successfully with prospective and current students, departmental chairs, teaching faculty and administrators representing FIT's four distinct schools. * Be comfortable with new technologies and have the skills to utilize common workplace productivity software and electronic reporting tools. * Strong interpersonal and public speaking skills and the ability to present FIT in a professional and positive manner. * The ability to communicate effectively with diverse audiences including domestic and international student populations. * The ability to work effectively both independently and as part of a large team. Additional Information: Please note all offers of employment are contingent upon successful completion of the background check process. Salary Starting Salary: $78,195.06 - $115,239.60 per year with step increments after one year of service and annually thereafter. The final starting salary and appointment rank will be based on education level and cumulative experience; Collective Bargaining Agreement (CBA) Salary Schedules pg. 73. Instructor: $67,163.55 - $78,250.68 Assistant Professor: $78,195.06 - $115,239.60 Associate Professor: $91,523.79 - $137,793.49 Professor: $111,605.15 - $167,945.15 Work Schedule Days/Hours: M-F, 30 hour work week, in person; work schedule subject to change based on needs of the department. Benefits The Fashion Institute of Technology (FIT) provides comprehensive employee benefit programs designed to help keep our faculty and staff and their families healthy, safe, happy, and productive. Our programs also include a variety of components to help our employees improve the quality and balance of their work and family lives, and to help them prepare for their futures. * Retirement Plans * Health Care Plan and Dental Plan * Employee Assistance Program * Flexible Spending Account * Commuter Benefit Plan * FIT Tuition Exemption Program * Paid Time Off (Vacation, Personal, Sick and Holidays) * 4-day Summer Workweek * Qualifying Employer for the Public Service Loan Forgiveness (PSLF) Program For a full list of FIT benefits, visit our benefits webpage. Pay Equity by State Employers Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************. Visa Sponsorship This position is not eligible for visa sponsorship by the Fashion Institute of Technology. Equal Employment Opportunity (EEO) Statement FIT is firmly committed to creating an environment that will attract and retain people from a range of backgrounds. FIT is firmly committed to creating a learning and working environment that encourages, utilizes, respects, and appreciates the full expression of every individual's ability. The FIT community fosters its mission and grows because of its rich, pluralistic experience. FIT is committed to prohibiting discrimination, whether on the basis of race, color, creed, age, national origin, immigration or citizenship status, gender, sexual orientation, disability, marital status, partnership status, caregiver status, sexual and reproductive health decisions, uniformed service, height, weight, any lawful source of income, status as a victim of domestic violence or as a victim of sex offenses or stalking, whether children are, may be or would be residing with a person or conviction or arrest record, or any other characteristic protected by applicable federal, state, or local laws. FIT is committed to providing equal opportunity in employment, including the opportunity for upward mobility for all qualified individuals. Applications from veterans and persons with disabilities are encouraged. Inquiries regarding FIT's non-discrimination policies may be directed to the Chief Equal Employment Opportunity Officer/Title IX Coordinator, ************. Annual Security Report The safety and well-being of FIT's students, faculty, staff, and visitors is of paramount importance. Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, FIT publishes an annual report containing crime statistics and statements of security policy, accessible here: Safety Statistics. A paper copy of the report will be provided upon request by contacting Public Safety's administrative office number at **************. Physical Requirements and Work Environment The working conditions for this position will be primarily in an office space. The physical requirement for this position will require constant sitting, occasional standing, occasional bending, occasional walking, and occasionally lifting 10 lbs. or less. Application Instructions: In order to be considered for this position, please submit the following documents online: * Resume * Cover letter * Unofficial Transcript * A list of three references with telephone numbers and email addresses Returning Applicants - Login to your FITNYC Careers Account to check your submitted application material. Review of applications will begin immediately until the position is filled. Please note that due to the volume of applications, we will not be able to contact each applicant individually. Additional information about the Fashion Institute of Technology can be found at: **********************

Technical Assistants will provide assistance to the department chairperson and faculty in the operation of laboratories in conjunction with instructional courses as well as general assistance in those areas necessary for the operation of the laboratories. Will make minor repairs and preventative maintenance on laboratory equipment, recorders, projectors, microscopes, etc. Assists faculty members in the Operation of audio-visual equipment. Assists in laboratory experiments for instructional purposes. Maintains records of equipment issue and use, as well as material and supply stock levels. Assists in the preparation and administration of laboratory examinations. Requirements: Associates Degree in a related field; AND One (1) year experience in MacOS server applications and deployment. Application Instructions: Please submit your resume, cover letter and three references.

The School of Math, Science, and Engineering seeks a Senior Technical Assistant (WCC). The Senior Technical Assistant (WCC) is responsible for the following duties: * Explains and/or demonstrates the use of laboratory equipment and/or facility equipment (including computers, printers, audio visual aids, scientific equipment, etc.) to aid students and faculty in various instructional environments * Designs modules and visual aids for demonstration or to clarify abstract concepts and theories in a lab environment * Ensures labs/facilities, equipment and educational materials are readily available for faculty and student use * Supervises and oversees work of assigned personnel by delegating work assignments and by evaluating performance * Ensures adherence to quality control and safety standards, and when working in a lab with chemicals and sophisticated equipment, ensures their security and safe storage * Ensures that staff, students and faculty adhere to safety standards when handling chemicals, materials and safe storage and disposal in accordance with guidelines set forth by OSHA and Environmental Protection and Public Health Agencies * Ensures the security of facilities and equipment; the regular calibration and maintenance of equipment and instruments * Reviews and tests incoming equipment to ensure that it meets specifications * Ensures the cleanliness of laboratories/facilities, as well as utilized equipment such as computer labs, computer related equipment, raw materials and machine use * Provides administrative assistance in educational laboratories; including proctoring exams; * Consults with faculty on the selection and use of highly technical equipment in instructional programs throughout the Engineering program(s) * Assists department chairperson and instructional staff in the review of equipment requirements and the selection and requisitioning of same (within budgetary limits) * Maintains (both manually and on an automated system) an adequate inventory of supplies and equipment on a large scale or of a highly technical nature involving specifications * Consults vendors regarding equipment and specifications and ensures accuracy and condition of inventory; approves payment to vendors in accordance with contractual arrangements, scheduling and overseeing preventative maintenance schedules * Prepares preliminary budget for lab equipment/facility and maintenance supplies * Supervises work-study students assigned to work in the area * Uses computer applications, such as Siemens Controls, Autocad, Inventor and similar, and other automated systems such as spreadsheets, word processing, calendar, email and database software in performing work assignments * May perform other incidental tasks, as needed, in support of examples given. Requirements: REQUIRED QUALIFICATIONS: The successful candidate must possess a high school or equivalency diploma and at least three years of experience in the field. The successful candidate must possess the ability to work effectively with others, including staff, students, and faculty. Excellent communication and organizational skills are required. The successful candidate will have good knowledge of principles, practices, terminology, tools and/or equipment used in area of specialization; ability to repair and maintain equipment; ability to give directions to others in the use of laboratory equipment; ability to maintain clerical records involved in operation; ability to use computer applications such as spreadsheets, word processing, calendar, and email; ability to read, write, speak, understand and communicate in English sufficiently to perform the essential functions of the position; thoroughness; integrity; accuracy; physical condition commensurate with the demands of the position. PREFERRED QUALIFICATIONS: It is preferred that the candidate possess an Associate's degree in Mechanical Technology/ Engineering or related Engineering/Technology field, and three years of experience as a machinist or similar, or another closely related field. Additional Information: POSITION EFFECTIVE: The position will remain open until filled. WORK SCHEDULE: Work is on site, flexibility required based on scheduling of lab classes. SALARY & BENEFITS: The starting salary for this position is $56,792. Additional compensation with seniority steps maximize at a salary of $69,593. Benefits include comprehensive health coverage, a choice of defined benefit or defined contribution pension plan, generous leave benefits, and access to tax sheltered annuities and a deferred compensation plan. Application Instructions: Applicants must apply online by submitting a letter expressing interest in this position, a resume/CV, and contact information for three professional references. You must be legally eligible to work in the United States at the time of hire. Please login to: *********************************************** in order to check/edit your profile or to upload additional documents. The review of candidates will begin immediately and continue until the position is filled. Westchester Community College provides accessible, high quality and affordable education to meet the needs of our diverse community. We are committed to student success, academic excellence, workforce development, economic development and lifelong learning. The College will provide equal opportunity in all of its employment practices to all persons without unlawful discrimination on the basis of political affiliation, age, race, color, national origin, ancestry, citizenship, genetic information, religion, disability, sex, sexual orientation, gender identity, gender expression, marital status, parental status, pregnancy, arrest or conviction record, membership in any reserve component of the armed forces, or use or non-use of lawful products off College premises during nonworking hours, or any other status protected by applicable state or federal law.

Our client, a Bronx-based nonprofit, is seeking an IT Support Specialist (Tier I) to provide first-level technical support to end users across the organization. Reporting to the IT Administrator, this role is responsible for troubleshooting hardware, software, and basic network issues while delivering excellent customer service and timely resolutions. This is an ideal opportunity for a hands-on IT professional who enjoys supporting users in a dynamic, mission-driven environment. IT Support Specialist (Tier I) Location: On-site (Bronx) Salary Range: $58,000-$65,000 Key Responsibilities Respond to help desk tickets, emails, and walk-in support requests in a timely and professional manner Diagnose and resolve basic hardware issues, including desktops, laptops, printers, and peripherals Assist with software installation, updates, and configuration on end-user devices Troubleshoot common network connectivity issues (Wi-Fi access, permissions, basic connectivity) Provide account-related support such as password resets and access requests Escalate complex technical issues to Tier II support or system administrators as needed Document incidents, resolutions, and asset information within IT systems Support onboarding and offboarding processes, including device setup, account provisioning, and policy assignment via Active Directory and MDM tools Ensure compliance with IT security policies and data protection standards Assist with routine IT operations such as inventory management and equipment setup Provide on-site support at multiple locations as required Required Skills & Qualifications 1-2 years of hands-on IT support or help desk experience Working knowledge of Windows and Mac operating systems and common business applications Familiarity with computer hardware components and troubleshooting techniques Basic understanding of networking fundamentals (TCP/IP, DNS, DHCP preferred) Strong communication skills and a customer-service mindset Ability to follow established procedures and work effectively within ticketing systems Valid driver's license and reliable transportation Preferred Qualifications CompTIA A+, Network+, or Security+ certifications Cisco CCNA Microsoft certifications (e.g., Microsoft 365 Certified: Fundamentals) Experience supporting a nonprofit organization Education High school diploma required Associate's or Bachelor's degree in IT or a related field preferred Work Environment Office-based role with occasional travel between sites May require lifting and moving IT equipment (approximately 25-50 lbs)

Pay $80,000 + 10% bonus We are seeking a dedicated Application Support Technician to join our support team. In this role, you will be the first point of contact for users requiring assistance with application and technology issues. Your responsibilities will include providing level 1 support, managing tickets, troubleshooting application and desktop issues, and ensuring customer satisfaction through effective problem resolution. This position offers an excellent entry-level opportunity with a growing software company, ideal for professionals interested in gaining experience in financial services technology. Requirements Technical knowledge of Windows 10 & 11 operating systems Proficiency in Microsoft Office suite Strong customer service and client-facing communication skills Ability to communicate clearly and professionally both over the phone and in person Advanced troubleshooting and multi-tasking skills Ability to effectively document and track support issues Financial services background is preferred Responsibilities Serve as the initial contact for user support, providing solutions or escalating issues as needed Verify problem descriptions and gather relevant information to facilitate resolution Walk customers through troubleshooting steps and follow up on issues until resolution Log, track, and manage support tickets within the ticketing system Assist with application support, including user account creation, access management, and troubleshooting Provide desktop support for hardware, software, and peripherals Offer remote assistance via phone, email, and remote-control software Support new hire onboarding with required technologies Ensure timely resolution of support requests and maintain effective communication with users