Crisis Support Technician - On Call
Technical assistant job in Downers Grove, IL
Do you want to make a difference in the lives of others? Your skills, experience, and passion are needed on our team. We are looking for a new on-call team members to join us, at our Crisis Recovery Center, to work as Crisis Services Technicians. This is an exciting opportunity to part of the expanding crisis services at the DuPage County Health Department!
Located in our new Crisis Recovery Center on the DuPage County Campus in Wheaton, Crisis Services provides 24/7 crisis mental health services to county residents experiencing psychiatric crises or needing support for mental illness symptoms. Our team delivers top-notch care with rapid response times. Click to learn more about the Crisis Recovery Center.
In this on-call position, you will be required to work at least three (3) shifts per month, having evening and weekend availability, working no more than 1000 hours per year. We offer a $2.00 per hour shift differential for our second shift and $2.50 for our overnight shift.
Responsibilities
Supports maintenance of a safe, therapeutic environment for clients seeking services through Crisis Recovery Center programs on the Substance Use Stabilization Unit, Adult Mental Health Unit, and Youth Mental Health Unit, as well as in Crisis Residential.
Facilitates client safety and quality care in Crisis Residential and Crisis Recovery Center Programs, through completion of client rounding and belongings checks
Assists with client medication observation in Crisis programming as needed
Performs tasks related to maintaining environmental standards in crisis programming
Assist in de-escalation of clients experiencing a mental health crisis through engagement with client and coordination with team members providing clinical intervention.
Completion of required documentation within established timeframes, through use of an Electronic Client Record
Participates in team meetings to assess clients' progress.
Participates in emergency response activities as assigned.
Requirements
A qualified candidate must possess a valid State of Illinois Driver's license and have a good driving record. New employees are required to attend paid on-site, HR New Hire Orientation at our Central Public Health Center in Wheaton, during our day shift generally, from 8:00 am to 4:30 pm, for one week. Must have flexibility to work on the day shift for two weeks of additional training on site at the CRC.
Must be 21 years of age. Experience preferred, but not required
Salary
$17.00 Hourly
Job Type
On-Call
Service Unit
Behavioral Health Services
Department
Emergency Services
Information Technology Support Specialist
Technical assistant job in Chicago, IL
🏫Attention education consulting applicants. I am looking to fill 2 Information Technology Support Specialist contracts in a school district🎓
Job Title: IT Consultant / Information Technology Support Specialist (Contract)
Duration: 3-12 Month Contracts (Extensions Common)
Type: W2 Contract or Corp-to-Corp
Industry: Higher Education / School Systems
Why This Role?
Universities and large school systems are investing heavily in IT modernization, cybersecurity, and system upgrades-and they need experienced IT professionals
now
, not after a 6-month hiring cycle.
This is a consulting-style contract role where you'll support education clients on high-impact initiatives while enjoying:
Consistent contract work
Stable, long-term projects
Predictable schedules (little to no on-call)
Meaningful work supporting students, faculty, and staff
What You'll Do
Depending on the engagement, you may work on one or more of the following:
Provide Tier 1-2 helpdesk and desktop support for faculty, staff, and students
Troubleshoot Windows, mac OS, Microsoft 365, and common academic applications
Support identity and access management (Active Directory, Azure AD)
Assist with system upgrades, migrations, and rollouts (ERP, LMS, CRM)
Document issues and resolutions in a ticketing system
Collaborate with project managers and senior engineers on modernization initiatives
Deliver white-glove support in a professional, customer-facing environment
Technology Support Specialist
Technical assistant job in Chicago, IL
BIRDS ON A CABLE needs a new Starling … but what is a BIRD ON A CABLE ?
Birds on a Cable is a small and personal IT consulting company in Chicago that breaks the mold of your typical “IT Guy.” Flat out, we don't want to be that guy, and we don't want to hire that guy. We want to make complex and difficult computer topics easy to understand for our clients. In doing so, we also want to develop actual relationships with our clients. We want our clients to enjoy calling us instead of dreading it.
Our goal is to fix problems as efficiently as possible, with creative thinking to find the best solution for the situation. We work with the lights (and music) on. We work hard. Since we support everything from small startup shops to restaurants and law firms, we have an array of tricks in our tool belt and are always looking for more.
so what's THE JOB ?
We need a Technical Support Specialist in a full-time position. This includes the installation, repair, and tweaking of hardware and software for end users; as well as the coordination and planning for major projects and upgrades.
We are growing, and our clients are growing; there is limitless administration with M365, SharePoint Exchange, and even on-prem systems. There is so much opportunity for growth.
what are we looking for in an APPLICANT ?
Our new Bird will have a solid understanding of Windows-based environments and platforms, as well as OSX generalities. We need someone with strong hardware troubleshooting skills. Someone able to pinpoint software errors and resolve them permanently. A good teacher, reminding users how to print to PDF or access OneDrive from mobile phones. Someone available for a full-time position with a work-hard, play-hard personality.
Math is hard, but this JOB will be about:
31%: Face-to-face technical support to client end-users. New user onboarding and hand-holding. Responding to client (and fellow-Bird) requests from all angles, including: email, ticketing systems, chat. You will be on your toes.
37% Remote installs, configurations, and troubleshooting of software/hardware/network appliances in mixed environments.
25%: Communication of client needs, project opportunities, solution gathering.
7%: Meetings, happy hours, gatherings.
YOU would fit in at BIRDS ON A CABLE if …
You are a positive personality that can handle client interaction with care; you have a personal commitment to completely satisfying a customer.
You can work and think in a fast-paced environment. Some days move fast, and we shift from one support issue to the next without much of a breath.
§ You are self-motivated and independent. Some days move slow, and we have a list of projects that need start-to-finish tending.
§ You are technically savvy. You can identify or research a problem, and follow-through to resolution.
§ You are detail-oriented and possess strong communication skills.
§ You can roll with the punches of a young IT company, make a positive impact and help us grow.
§ You have ideas.
§ You have a sense of humor.
what do you NEED to apply?
2+ years professional experience providing software and hardware technical support services to end-users.
2+ years of experience supporting a Microsoft Windows environment.
Knowledge of basic networking concepts.
Ability to lift and transport equipment heavier than 50lbs.
so what are the PERKS?
We have medical, dental and vision plans available after a month on the job; a retirement plan after your first Birdversary (that's one year, happy hour included). We compensate with a traditional salary as well as bonus structure. We give a kickback for personal phone/tech use.
We believe in summer Fridays.
Casual dress, some free food, a good number of happy hours and outings.
Personal transportation is a big plus, but not a must.
INTERESTED?
Wonderful! We look forward to your application. Be sure it includes:
a COVER LETTER that illustrates why you're right for this position. We'd love to hear about the customer/client service moment you're most proud of in your career. Please note that communication is key, and this letter will demonstrate that you articulate your thoughts clearly. and
a SUCCINCT RESUME, complete with references. Anything that exceeds 2pgs will be discarded.
FINAL NOTES:
Candidates undergo a full background screening and credit check.
All applications remain confidential.
IT Support Analyst I or II
Technical assistant job in Merrillville, IN
The Server Administrator is responsible for the design, implementation, maintenance, and performance of the organization's physical and virtual server infrastructure. This role supports the credit union's mission by ensuring high availability, security, and efficiency of server-based services that support critical operations, member-facing systems, and internal applications. This position provides Tier 3 support and participates in strategic planning and technical documentation. Level I and II analysts primarily focus on routine support tasks and escalating unresolved issues.
Key Responsibilities may Include:
Server Infrastructure Management
· Design, implement, administer, and monitor physical and virtual servers, including hardware lifecycles and OS patching.
· Deploy and manage Microsoft Windows Server environments, including Active Directory, DNS, DHCP, SQL, File, and Print Services.
· Manage virtualization platforms (VMware or Hyper-V), server clusters, and SAN storage systems.
· Oversee enterprise backup, recovery, and disaster recovery strategies in alignment with business continuity plans.
Network Administration
· Design, implement, monitor, and maintain LAN/WAN, SD-WAN, remote access, and cloud connectivity technologies.
· Configure and maintain routers, switches, firewalls, and network hardware/software.
· Administer VPNs, encryption, and firewall rules to maintain a secure network posture.
· Ensure accurate network diagrams, documentation, and asset inventory records.
Monitoring and Performance
· Continuously monitor system performance, health, and logs to proactively identify and resolve issues.
· Conduct regular system audits to determine capacity, performance trends, and compliance gaps.
· Perform software updates, security patches, and certificate renewals in accordance with change control procedures.
· Serve as system administrator for business applications such as Jack Henry products (CFM, Synergy, Image Center)
Security and Compliance
· Apply and manage OS patches, updates, and software upgrades according to change management policies.
· Maintain documentation for server configurations, procedures, and compliance audits.
· Ensure all activities comply with internal policies and external regulatory requirements (e.g., BSA, GLBA).
Support and Collaboration
· Provide Tier 2/3 escalation support for the IT Service Desk and assist with end-user issues when necessary.
· Coordinate with vendors and other departments for system implementations and issue resolution.
· Train IT staff on new technologies, tools, and procedures.
· Participate in on-call and scheduled maintenance windows.
Qualifications:
Required:
· Bachelor's degree in Computer Science, MIS, or a related field.
· Equivalent work experience may be considered in lieu of a formal degree.
· Minimum of 3 years of experience in Microsoft Windows Server infrastructure administration.
· Proficiency in Microsoft Windows Server, PowerShell, SQL Server, and Group Policy.
· Experience with networking hardware/ software and managing LAN, WAN, SD-WAN environments.
· Experience in enterprise backup and disaster recovery planning.
· Must possess or be able to obtain CompTIA Security+ and CompTIA Server+ within 180 days of hire.
· Familiarity with system performance tools, monitoring solutions, and ticketing systems.
Preferred:
· 6+ years of IT experience supporting multi-site environments.
· Certifications such as Network+, Microsoft, Cisco, VMware
· Experience working in a credit union or similar regulated financial institution
· Knowledge of NCUA regulatory reporting requirements and compliance standards like PCI or FFIEC.
· Working knowledge of Microsoft 365 administration.
Work Conditions
· Must be able to lift and carry equipment weighing up to 50 lbs and work within server rooms or data center environments.
· This position is primarily on-site and not eligible for remote work.
· Requires frequent use of computers and regular engagement in hands-on technical troubleshooting.
· Occasional travel to branch locations is required.
· Must be willing to work flexible hours, including evenings and weekends, to support scheduled maintenance.
· Participation in a rotating on-call schedule is required, with availability to respond to 24/7 critical system alerts.
Additional Expectations
· Standard office environment with periodic extended hours during month-end and year-end reporting
· Occasional travel may be required for training or audits
· Participation in a rotating on-call schedule is required, with availability to respond to 24/7 critical system alerts.
We are an equal opportunity employer
IT Support Analyst (Tier 1/2- Onsite in Chicago, IL)
Technical assistant job in Chicago, IL
IT Support Analyst- Onsite in Chicago, IL- Contract to Hire
Optomi, in partnership with an industry leader, is seeking an IT Support Analyst (Tier 1/2) to join their team. This person will work on a remote, long term contract. They will help to diagnose and troubleshoot various issues related to network, systems, servers, and databases.
Responsibilities:
Address technical issues beyond Tier 1 capabilities
Troubleshoot various hardware, software, network, and systems issues through a ticketing system (Jira in this role)
Troubleshooting and patching servers and system settings
Escalate issues as necessary
Setting up conference rooms with Zoom and MS Teams
Utilize Active Directory for group policy and role based access control
Apply today if your background includes:
Experience troubleshooting various IT issues and escalating when necessary
Experience utlizing Jira or a similar ticketing system
Active Directory experience in a large organization- any Powershell/Python scripting is a plus
Monitoring logs and dashboards using different monitoring tools
Ability to work on site role in Chicago, IL (5x a week)
Information Technology Support Associate
Technical assistant job in Joliet, IL
Berkot's Super Foods is seeking an Entry Level Information Technology (IT) Support Associate. This candidate will provide first-line technical support to store teams and corporate staff, ensuring the smooth operation of all technology used across the grocery chain. This role is responsible for troubleshooting hardware and software issues, supporting POS and back-office systems, performing routine maintenance, and assisting with technology deployments. They must deliver timely, customer-focused service while maintaining accurate documentation and following company IT procedures. They will report directly to the IT Manager.
Responsibilities
Provide Level 1 support for store and office users via phone, ticketing system, email, or in person.
Troubleshoot issues related to POS terminals, printers, scales, handheld devices, workstations, mobile devices, and basic networking.
Resolve routine software, hardware, and connectivity issues or escalate when necessary.
Assist with installing, configuring, and updating hardware and software across store locations.
Help maintain back-office systems, time clocks, scanners, and communications tools.
Support the rollout of new equipment, system upgrades, and store technology initiatives.
Ensure devices and systems are maintained according to company standards.
Collaborate with the IT team to improve processes and reduce recurring issues.
Qualifications
Bachelor's degree in Information Technology, Computer Science, or related field strongly preferred.
2+ years of technical support experience required.
Retail or grocery industry experience is highly preferred, especially with POS or store operations systems.
Basic understanding of computer hardware, networking fundamentals, and mobile devices.
Strong troubleshooting, communication, and customer service skills.
Ability to prioritize tasks and work independently in a fast-paced environment.
Willingness to learn new systems and technologies.
Ability to travel to store locations as needed.
Job Type: Full-time
Work Location: In person
Benefits:
401(k)
401(k) matching
Dental insurance
Vision insurance
Health insurance
Life insurance
Paid time off
Information Technology Operations Specialist
Technical assistant job in Elk Grove Village, IL
Business Systems Analyst
Summary / Objective
The primary responsibility of the Business Systems Analyst role is responsible for project organization and execution and will participate in design, vendor evaluation, implementation, and management of multiple projects. This individual provides technical direction in the development and implementation of systems or in problem solving. Incumbent reports to the Director of Operations.
Essential Functions
All areas of responsibility listed below are essential to the satisfactory performance of this position by any/all incumbents, with reasonable accommodation, if necessary. Any non-essential functions are assumed to be included in "Other related duties as assigned":
· Performs Systems Analysis/Database Design/Programming and Training.
· Performs analysis and makes recommendations in areas that require a high level of technical competency.
· Assists in modifying or creating databases within the SFDC.
· Performs a variety of complex programming tasks, such as designing, documenting, and integrating systems to improve efficiencies within SFDC and SAP.
· Provides technical training, guidance, and resource support for end users and Departmental staff.
· Provides application support and enhancements to existing applications. Defines system requirements, priorities, and viable alternatives. Coordinates the efforts of staff to locate, assess, install, test, and maintain computer software systems. Coordinates conversions and upgrades to vendor systems.
· Performs as a project lead. Provides leadership and coordination on technology driven efficiencies with direction from the management team.
· In addition to all accountabilities of the Sr. Business Systems Analyst position, assumes greater leadership role, utilizing broader knowledge and high-level technical skills.
· Assists in developing user documentation and departmental policies and procedures that impact the use of application systems.
· Document and plan the projects of the system from the initial stage to final implementation and training stage.
· Acting as developer for Salesforce.
· IT document control and Management.
· Data Analyst - KPI's.
· Acting as liaison w/IT team in Morgan Hill and/or HQ w/stakeholders to meet the project objective.
· Performs other related duties as assigned.
Competencies
1. Customer/Client Focus
2. Decision Making
3. Initiative
4. Problem Solving/Analysis
5. Technical Capacity
6. Organizational Skills
Education and Experience Required
· Bachelor's degree in computer science, Systems/ Industrial Engineering, Business Administration or related field, and one to two years of post-graduate studies.
· Minimum of five years' experience in systems analysis and/or programming required with project management or leadership responsibilities.
· Must have ability to exercise independent judgment in planning, organizing, and performing systems analyst tasks. Some independent judgment is required in setting priorities of tasks among multiple assigned projects.
· Must have ability to communicate, motivate, and organize projects among a broad spectrum of personnel throughout the network, frequently under deadline pressure.
Skills Required
· SAP, or other ERP experience
· Salesforce CRM experience (or Microsoft Dynamics CRM or similar CRM system)
· Strong adaptability, analytical and interpersonal skills
· Effective communication skills (verbal, written and presentation)
Company Description
Anritsu, founded in 1895 in Japan, specializes in manufacturing advanced product inspection and detection equipment for the food and pharmaceutical industries. As part of the Product Quality Assurance division of Anritsu Corporation, we offer high-performing solutions such as X-Ray Systems, Checkweighers, Metal Detectors, and more, ensuring compliance with stringent quality standards and protecting brand integrity. With over 200,000 installations worldwide, Anritsu is a trusted leader in enhancing quality control and safety. Our local branches in the US, Europe, Brazil, and Mexico provide fast delivery, installation, and maintenance to support our clients' needs efficiently.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
EUC Deskside technician
Technical assistant job in Lake Zurich, IL
• Configure and Support all End User Devices which includes OS settings, system drivers, encryption, authentication, VPN and other Access Management software is configured in accordance with Client Policies, Standards, and Guidelines.
• Perform all imaging of End User Devices using the latest Image version which includes image definition, development, testing and management.
• Work with patch management team in deployment of patches.
• Configure and Support conference Devices that reside in conference rooms at Client Locations and provide Support to End Users during team meetings.
• Configure End User Device data management parameters and/or backup and restore parameters as directed by Client.
• Support all peripherals connected to End User Devices.
• Perform manual installation of software, manual modifications to software, or the manual Decommissioning of software on an End User Device.
• Capability on following tools would be preferred: Windows 10 Pro, with Mcafee, Crowdstrike, Ivanti, CheckPoint VPN and Office 365
Polysomnographic Tech Assistant
Technical assistant job in Chicago, IL
Ann & Robert H. Lurie Children's Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children's Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.
Location
Ann & Robert H. Lurie Children's Hospital of Chicago
Job Description
General Summary of Position Responsibility:
The Polysomnographic Tech Assistant is a support position in the Sleep Medicine Center with duties designed to be flexible in order to meet the specific needs of the department. The Polysomnographic Tech Assistant assists the Polysomnographic Technologists by facilitating the workflow of the department. Individuals in the Polysomnographic Assistant role will have demonstrated strong communication and collaboration skills and the ability to achieve results in a team environment. Active participation in an intensive Polysomnography training program will be required including the completion of AASM (American Academy of Sleep Medicine) online learning modules. Completion of internal competencies as well as hands on coaching required in order to successful transition into the Polysomnographic Technologist role.
Essential Job Functions:
Area Specific Job Accountabilities:
Assists Polysomnographic Technologists with tasks for the successful acquisition of Polysomnography studies.
Assure that all signals are clear from artifact at all times.
Report all observed patient concerns and changes in condition to the Polysomnographic Technologists.
Disconnects patient from the electrodes, cleans and removes equipment from the patient room at the conclusion of the study.
Performs cleaning of equipment, and restocks supplies as needed. All equipment and supplies will be cleaned according to area policy and maintained in the appropriate dirty/clean holding areas.
Facilitates patient flow to and from the sleep areas.
Works cooperatively as a team member to foster achievement of unit/hospital goals.
Actively completes 25 Self-Study modules through the AASM (American Academy of Sleep Medicine).
Performs job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, co-workers and others.
Performs other duties as assigned.
Knowledge, Skills and Abilities:
High school diploma required.
Minimum of one year of experience working in a healthcare role required.
Basic Life Support Certification required.
Ability to move machines and patients weighing in excess of 25 pounds.
Ability to effectively communicate with hospital staff and departments.
Entry level personal computer or Microsoft Windows knowledge.
Education
Pay Range
$18.00-$27.00 Hourly
At Lurie Children's, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children's offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits.
Benefit Statement
For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:
Medical, dental and vision insurance
Employer paid group term life and disability
Employer contribution toward Health Savings Account
Flexible Spending Accounts
Paid Time Off (PTO), Paid Holidays and Paid Parental Leave
403(b) with a 5% employer match
Various voluntary benefits:
Supplemental Life, AD&D and Disability
Critical Illness, Accident and Hospital Indemnity coverage
Tuition assistance
Student loan servicing and support
Adoption benefits
Backup Childcare and Eldercare
Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
Discount on services at Lurie Children's facilities
Discount purchasing program
There's a Place for You with Us
At Lurie Children's, we embrace and celebrate building a team with a variety of backgrounds, skills, and viewpoints - recognizing that different life experiences strengthen our workplace and the care we provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.
Lurie Children's and its affiliates are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.
Support email: ***********************************
Auto-ApplyIT Support Specialist (Entry Level)
Technical assistant job in Itasca, IL
Endpoint Engineering * Create, maintain, and deploy standard operating system images for desktops and laptops. * Assist with patch management, software packaging, and endpoint configuration. * Monitor endpoint health and encryption compliance (e.g., BitLocker).
* Support device lifecycle management including provisioning, upgrades, and decommissioning.
Helpdesk Support
* Provide Tier 1 technical support for hardware, software, and network-related issues.
* Troubleshoot and resolve incidents involving Microsoft 365, Outlook, Teams, VPN, and printing services.
* Manage Active Directory accounts, including password resets and group memberships.
* Respond to user requests via ticketing system, phone, and email.
* Assist with onboarding and offboarding processes, including account setup and equipment provisioning.
Cybersecurity Monitoring
* Monitor alerts from cybersecurity platforms (e.g., antivirus, endpoint protection, SIEM).
* Assist in investigating suspicious activities such as failed login attempts, phishing emails, and malware detections.
* Escalate potential threats to senior IT staff.
* Support basic compliance and security hygiene initiatives.
Networking Support
* Assist with troubleshooting network connectivity issues.
* Perform basic switch port checks and cable management.
* Document network configurations and changes.
Documentation & Collaboration
* Maintain accurate records of support activities, system configurations, and procedures.
* Collaborate with IT team members on projects and departmental initiatives.
Qualifications
* Associate or bachelor's degree in information technology, computer science, or a related field.
* Strong interest in endpoint management, cybersecurity, and IT support.
* Basic understanding of Windows OS, Microsoft 365, and networking fundamentals.
* Excellent communication, troubleshooting, and organizational skills.
* Ability to work independently and collaboratively within a team.
* Eagerness to learn and grow in a dynamic IT environment.
Preferred Skills (Not Required)
* Familiarity with endpoint management tools (e.g., Microsoft Intune, SCCM).
* Exposure to cybersecurity platforms and monitoring tools.
* Experience with ticketing systems (e.g., ServiceNow, Jira).
* Basic scripting knowledge (e.g., PowerShell, Bash).
EEO-M/F/D/V
At Knowles, we strive to deliver a Total Rewards package that will attract, engage, and retain top talent. The salary range for this position is $50,000yr - $60,000yr. This is a good faith estimate on the applicable range and serves as a general guideline. We recognize that candidates will come to us with different sets of skills and experiences. Therefore, the offer will be determined more or less than the anticipated range after considering various factors, including but not limited to the scope and responsibilities of the position, the candidate's experience, education, skills and abilities as well as internal equity and alignment with market data. Certain roles may be eligible for other compensation and benefits programs.
Benefits and other Compensation Programs
At Knowles, we strive to deliver a market competitive compensation and benefits programs that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The specific programs and options available to any given employees may vary depending on eligibility factors such as geographic location, date of hire, candidate experience and qualifications as well as market and business considerations.
We also provide eligible employees with an opportunity to enroll in a variety of benefit programs, generally including medical, dental and vision insurance, a 401(k) plan with a company match, short-term and long-term disability coverage, life insurance and wellbeing benefits, among others. Below is a summary of common benefits that Knowles provides to employees (eligibility requirements apply):
* Medical, dental and vision
* Health Savings Account (HSA) / Flexible Spending Accounts (FSA)
* 401K plan with a company match - 100% match on the first 5% you contribute
* Short- and Long-term disability coverage
* Life Insurance and AD&D - 100% paid by employer
* Employee Assistance Program (EAP)
Auto-ApplyTechnical Assistant - Testing Center
Technical assistant job in River Grove, IL
ESSENTIAL FUNCTION: The Technical Assistant will support the daily functions of the Testing Center, including exam proctoring, customer service, office support, and maintenance of the testing environment. Qualifications EDUCATION: 1. High school diploma or equivalent.
SKILLS:
1. Ability to use computer software and assessment platforms.
2. Excellent customer service skills.
3. Excellent oral and written communication skills.
4. Ability to work effectively with students, faculty, and community members.
Responsibilities
DUTIES:
1. Maintain the integrity and security of testing materials, procedures, and facilities.
2. Administer placement testing for new and continuing students.
3. Proctor and administer computer-based and paper exams.
4. Record and maintain accurate records of services provided.
5. Provide office support for the Testing Center front desk.
6. Other duties as assigned by supervisor.
Rad Tech Assistant Part time Second shift
Technical assistant job in Geneva, IL
is $17.11 - $23.10 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more.
Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.
We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.
Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.
Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being.
Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.
From discovery to delivery, come help us shape the future of medicine.
Benefits:
* $10,000 Tuition Reimbursement per year ($5,700 part-time)
* $10,000 Student Loan Repayment ($5,000 part-time)
* $1,000 Professional Development per year ($500 part-time)
* $250 Wellbeing Fund per year ($125 for part-time)
* Matching 401(k)
* Excellent medical, dental and vision coverage
* Life insurance
* Annual Employee Salary Increase and Incentive Bonus
* Paid time off and Holiday pay
Description
The Rad Tech Assistant reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
* Provides support to the clinical department. Assists with exam flow: stocks rooms, turns over rooms between patients, rooms patient, assists with patient transfer / lifts as necessary, supports safe patient care environment. Assists with paperwork as assigned. Responds professionally when interacting with patients, public and department/hospital staff. Maintains a professional appearance and attitude. Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/healthcare errors.
Second shift and every other weekend is required.
RESPONSIBILITIES
* Demonstrates I-CARE values (Integrity, Compassion, Accountability, Respect and Excellence) in daily work and interactions.
* Presents a friendly, approachable, professional demeanor and appearance.
* Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly, or identifies appropriate person and resources to do so. Provides directions or help to patients and customers with finding their way.
* Uses effective service recovery skills to solve problems or service breakdowns when they occur.
* Demonstrates teamwork by helping co-workers within and across departments. Communicates effectively with others, respects diverse opinions and styles, acknowledges the assistance and contributions of others.
* Uses organizational and unit/department resources efficiently.
* Manages work schedule efficiently, completing tasks and assignments on time.
* Contributes to opportunities and processes for continuous improvement.
* Participates in efforts to reduce costs, streamline work processes, improve and grow services we provide.
* Assists with patient flow: rooming patients, providing patient support and safe environment
* Assists with room flow: room turnover, inventory stocking, patient lift assistance
* Assists with paperwork as assigned.
* Helps maintain the equipment and assists in cleaning the department, except for those duties pertaining directly to the Environmental Services personnel.
* Contributes to a team effort and understands the importance of good patient relations.
* Provides care appropriate to condition and age of the patient, including: pediatric, geriatric and general population.
* Practices good telephone etiquette when communicating information regarding work related situations, handles all telephone calls in a professional manner, and answers all questions or obtains answers to all patient inquiries.
* Communicates with all care providers to coordinate care and support seamless service
Qualifications
Required:
* High School Diploma or equivalent
* BLS within 30 days of hire
* Skilled in the proper handling of patients. Must be courteous and attentive to all patients
* Computer literacy is essential. Ability to read and communicate effectively in English.
* Physical Demands Requirement:
* Physical demands required for this role include lift/carry up to 50 pounds and a push/pull force up to 50 pounds
Preferred:
* Additional language preferred.
Equal Opportunity
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
Therapeutic Assistant/Behavior Technician Flex - Chicago
Technical assistant job in Chicago, IL
Job Description
Are you looking to advance your career in healthcare, pediatric therapy or healthcare?
Merlin Day Academy, Eyas Landing's newest innovative program designed to provide education and therapeutic intervention in a supportive classroom environment located in Chicago, IL, is seeking a Therapeutic Assistant Paraprofessional and ABA Behavior Technician to join our team! The Therapy Assistant Paraprofessional and ABA Behavior Technician will join a team of therapeutic professionals including licensed social workers, occupational, physical, speech and ABA therapists.
Mentorship and opportunities to observe therapy sessions, as well as assistance with graduate school application process will be provided for our therapeutic assistant paraprofessionals. Over 80% of our Therapeutic Assistant Paraprofessional staff have been accepted into graduate healthcare programs!
Therapy Assistant Paraprofessional and ABA Behavior Technician Education Requirements
Bachelor's degree preferred
BACB RBT 40 hour Credential
At least 60 semester hours of college credit or successful completion of a paraprofessional exam
Willingness to obtain a paraprofessional license
Experience working with children is a plus
Full time Availability (40 hours/week; Monday-Friday)
Our comprehensive benefits support our Therapeutic Assistant and ABA Behavior Technician team in achieving work-life balance!
Competitive hourly rate based on experience
30-40 hours a week for full time employees
Competitive Paid Time Off (PTO)
Continuing education reimbursement
Paid Federal Holidays, Paid Floating Holiday and Professional Development Days
New Parent 6 week ramp up (20 hour schedule at full salary for first 6 weeks)
401k with substantial company match
Blue Cross Blue Shield PPO medical insurance
Dental and Vision insurance
$25,000 Life Insurance policy
No travel and onsite parking
*****************************************
Our Therapeutic Assistant and ABA Behavior Technicians collaborate with a multidisciplinary team to support therapeutic needs of Merlin Day Academy students. Therapeutic Assistant and ABA Behavior Technicians work directly with students and families to support development and caregiver success. Apply today to learn more about how our team of Therapeutic Assistant and ABA Behavior Technicians make an impact on the students at Merlin Day Academy and Eyas Landing!
Underwriting Technical Assistant
Technical assistant job in Schaumburg, IL
Full-time Description
This position will be responsible for assisting the underwriter in all facets of the risk review and issuance process as well as processing transactions which occur throughout the life of an insurance policy. The Underwriting Technical Assistant will also provide support to the Operations/ Customer Service call center as necessary.
Requirements Essential Duties and Responsibilities
Under limited supervision and guidance this candidate will provide clerical support to the Underwriter.
Complete vehicle filings, preparing notices of cancellation / reinstatements, and running MVRs.
Process, Rate and Issue Fleet/Non-fleet Accounts including quoting within approved authority
Process Endorsements.
Loss Summary Reviews.
Handle Follow-up request.
Provide Customer Service to internal/external customers.
Pre-Screen Renewals 90 days prior to policy expiration.
Fills in for other team members including Customer Service to ensure business continuity during peak periods and/or when team members are unavailable.
Assist with testing (as necessary) on cross-functional teams such as Underwriting, Operations, Accounting, IT).
Additional duties as assigned.
Education and/or Experience
Associate's degree or equivalent work experience.
Minimum of two years' experience in the insurance industry.
Highly motivated, strong interpersonal skills.
Commitment to accuracy and high level of attention-to-detail.
Metrics oriented.
Strong organization skills and commitment to efficiency.
Superior communication skills, including verbal and written.
Computer proficiency with knowledge of the Microsoft Office products.
Ability to work in a fast paced environment, handling multiple responsibilities simultaneously.
Commitment to company, team, and individual goals.
Desire for professional growth within the organization.
Anchor Group Management Inc. Benefits
Medical, Dental, Vision, FSA and HSA Plans. Employer annual contribution to HSA plan
Employer sponsored basic life and basic life AD&D insurance, short term disability
Voluntary life insurance
Voluntary long term disability
Voluntary Ancillary benefits: Accident-Hospital-Critical Illness
401K with Fidelity
401K employer match
Transportation Stipend
Technical Assistant-Media Center
Technical assistant job in Oak Lawn, IL
Support Staff/Technical Assistant Media Center
QUALIFICATIONS
High School Diploma
Proficiency in computer skills as demonstrated in a district technology assessment (word processing, spreadsheet and database knowledge are a must) and basic office procedures
Ability to work with collaborative technology including the Google Suite as well as Skyward
Strong interpersonal skills and a demonstrated ability to work successfully with students and adults with a “customer service” mindset and a willingness to assist students with 1:1 devices
Previous office or technology experience desired
Bilingual communication skills a plus
SALARY: Per agreement between Oak Lawn Community High School District 229 and Oak Lawn Teachers Union, the minimum starting rate for the 2025-2026 school year is $15.60/hr.
HOURS: 7:35 am to 12:35 pm 5 hours per day, 10 months
Attachment(s):
Tech Asst Media Center 25-26.pdf
Technical Associate, Product Innovation (Vape, Concentrates, Specialty products)
Technical assistant job in Chicago, IL
The Role
At Green Thumb, continuous innovation is a key focus area as we seek to create the best product experiences for our consumers. As the Technical Associate, Product Innovation - Vape, Conc, Spec you will play a critical role in bringing our innovation strategy to life within our vape and concentrates categories, with a focus on scaling proven innovations across our full fleet of markets. This role requires strong project management skills, collaborative execution, exceptional attention to detail, and strong technical knowledge of extraction methods, oil specifications, and vape hardware components, as we seek to deliver products that both delight our consumers and strengthen our market position.
This is a hybrid role, requiring 2 days per week in our Chicago office. You will also be asked to travel to our production facilities on a periodic basis (~1x/quarter).
Responsibilities
Support new-to-world product launches, assisting Technical Manager, Product Innovation - Vape, Conc, Specialty with key tasks and deliverables throughout the product launch process
Lead market expansion projects throughout the entirety of the product launch process, inclusive of launch timelines, risk assessments and reporting of performance metrics
Demonstrate fluency on highly technical extraction processes and both oil and hardware specifications
Extrapolate highly technical product data and specifications to inform overall product and project plans
Drive the packaging artwork development process for all market expansion projects
Manage all packaging workflows through our internal quality control system
Lead the development of any market-specific formulations and/or packaging structures, due to regulatory restrictions
Collaborate with Brand and Regional Marketing teams to drive clarity on timelines and deliverables, enabling smooth and successful product launches
Work directly with our production sites to ensure operational readiness ahead of launch
Understand all state-specific regulations impacting both formulations and packaging
Qualifications
1+ years of EITHER: 1) Cannabis lab/R&D experience - with a focus on extraction OR 2) Cannabis/nicotine vape hardware development experience
Strong technical knowledge of extraction methods, oil specifications, and vape hardware components; must be able to participate in highly technical conversations with both internal and external stakeholders and translate technical details effectively to cross functional partners and downstream production teams
Demonstrated ability to balance multiple priorities and projects simultaneously
Strong detail orientation and organizational skills
Ability to navigate ambiguity and remain focused and positive amidst shifting priorities
Ability to collaborate with and influence project stakeholders across different cross functional departments
Strong product acumen and cannabis knowledge
Strong understanding of project management methodologies; formal certification like PMP a plus
Proficiency with basic Microsoft Office required; proficiency with project management tools, including Microsoft Suite, MS Project, etc., a plus
Additional Requirements
Must pass any and all required background checks
Must be and remain compliant with all legal or company regulations for working in the industry
Must possess valid driver's license
Must be a minimum of 21 years of age
Must be approved by state badging agency to work in cannabis industry
#LI-HYBRID
The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance.
Green Thumb Pay Range$85,000-$100,000 USD
Auto-ApplyTechnical Support Specialist
Technical assistant job in North Chicago, IL
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
Client Solution Architects (CSA) is currently seeking a Technical Support Specialist to support a program at Great Lakes, IL.
This position is contingent upon award.
How Role will make an impact:
Technical Proficiency:
* Computer networking concepts, protocols, and security methodologies System performance and availability monitoring Network access, identity, and access management (e.g., Public Key Infrastructure)
* Remote access technologies Systems administration concepts Common network tools (e.g., ping, traceroute, nslookup)
* Electronic device functionality (computers, network components, peripherals)
* Operating System command line execution (e.g., ipconfig, netstat)
* Cloud computing service and deployment models (SaaS, IaaS, PaaS)
* Network protocols (TCP/IP, DHCP, DNS)
Security Awareness:
* Cybersecurity principles, threats, and vulnerabilities National and international cybersecurity laws, regulations, and ethics Organizational IT user security policies (e.g., account management, access control)
* Data security standards (PII, PCI, PHI)
* Information classification, compromise procedures, and incident management processes
Support and Service Delivery:
* Risk management processes (assessment and mitigation)
* Incident data analysis and trend identification Service desk best practices
* Customer service and communication skills
* Technical training development and delivery Incident tracking and solution database management
* Trouble ticketing system utilization (incident, problem, event documentation)
* Standard Operating Procedure (SOP) development and maintenance
Requirements
What you'll need to have to join our award-winning team:
* Clearance: Must possess and maintain an active Secret Clearance
* Two (2) years of related experience in industry, federal or DoD Information Technology (IT)/Help Desk support.
* IAT II Certification
Technical Support SME
Technical assistant job in Chicago, IL
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Job Title: Technical Support SME
Work Location: US-IL-Chicago
Contract to hire
Primary responsibilities include:
Receive and respond to support requests from users via phone.
Respond and resolve reported incidents. Perform root cause analysis and troubleshooting. Escalate to software vendors as required.
Fulfill report & special data requests. Strong SQL skills are not required, but person should understand basic data models and how to create reports. Create reports using a web based reporting tool.
Perform system configuration / administration.
Installation of application updates on Windows PCs.
Perform knowledge transfer activities to ensure that Control Center operations continue without material disruption.
Document Control Center processes and procedures to create a support manual.
Assist in identifying and implementing improvement opportunities.
Work hours shift will be from 2:00 PM - 10:00 PM, ONSITE.
Be available on an on-call basis afterhours.
Education: Bachelor's degree from an accredited college or university in Information Technology, Computer Science, Management Information Systems, or other information technology related field.
Work Experience:
Experience must include working with and supporting Transit Oriented Software; experience in CleverCad is preferred.
Knowledge of FileMaker Pro is desirable.
At least 5 years of experience designing, developing, testing, implementing and maintaining applications systems and programs using standard computer programming languages or other developmental tools.
Industry: Work in a public transit agency is preferred.
Other Qualifications:
Strong systems/ technical support experience.
Possess a strong business prospective, and be an advocate of change in technology.
Problem solver and innovative thinker, working well in a team environment
Excellent communication and interpersonal skills with various levels within an organization.
Ability to maintain a strong client/customer focus.
Strong independence and decision making ability while working under pressure.
Additional Information
Thanks & Regards
Preeti Nahar
Sr. Talent & Client Acquisition Specialist
Contact 510-254-3300 Ext 140
FX Technician Support
Technical assistant job in Chicago, IL
Job DescriptionDescription:
Day Shift!
2+ Years Experience with Heavy Equipment/Vehicle Parts inventory or operations.
Need to have Equipment Parts experience to assist with parts ordering, Inventory updates, and spot-checking inventory accuracy.
Ability to move parts up to 40lbs.
Nice busy professional environment with people focused on operations for a major shipper of packages both large and small.
Airport environment and activities requires clean background and valid drivers license.
Direct Deposit every 2-weeks, Health/Vision/Dental, Holiday & PTO, 401k
Requirements:
Help Desk Technician
Technical assistant job in Chicago, IL
The Helpdesk Technician provides first-level technical support to end users by diagnosing, troubleshooting, and resolving hardware, software, and network issues. This role ensures timely and effective resolution of IT problems while delivering excellent customer service and maintaining system reliability.
Key Responsibilities
Serve as the first point of contact for users seeking technical assistance via phone, email, chat, or ticketing system
Diagnose and troubleshoot hardware, software, and network issues
Install, configure, and maintain desktops, laptops, printers, mobile devices, and peripherals
Resolve issues related to operating systems, productivity software, and business applications
Escalate complex or unresolved issues to higher-level support teams when necessary
Document issues, resolutions, and procedures in the ticketing system
Maintain user accounts, permissions, and access rights in accordance with company policies
Provide basic training and guidance to users on IT systems and best practices
Ensure compliance with security policies and data protection standards
Required Qualifications
Associate's degree in Information Technology, Computer Science, or a related field (or equivalent experience)
1-3 years of experience in a helpdesk or technical support role
Strong knowledge of Windows and/or mac OS operating systems
Familiarity with Microsoft 365, Active Directory, and common business applications
Basic understanding of networking concepts (TCP/IP, DNS, DHCP)
Excellent troubleshooting and problem-solving skills