Technical assistant jobs in Middletown, NJ

At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you're ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: We are seeking a highly experienced and motivated Trading Desk Support Specialist to deliver continuous and exceptional technical support to our trading teams. The role requires an individual who thrives under pressure, is deeply familiar with trading desk technology, and is the primary technical contact for high-performing financial professionals. You will enjoy the outstanding opportunity to assist our world-class trading operations! WHAT YOU'LL DO: Provide immediate, daily hands-on support for trading desks through walk-ups, tickets, and chats. Start coverage at 6:30 AM to ensure continuous trader workstation availability and optimal performance for low-latency trading. Respond to and resolve high-severity incidents within SLAs, providing detailed root cause analysis and partnering with trading systems teams to prevent recurrence. Serve as the Subject Matter Expert, providing support on Windows and Mac operating systems, diagnosing issues with high-performance PC/trader workstation hardware. Support and troubleshoot critical trading systems, including Bloomberg Terminals and Trading OMS systems, alongside core enterprise applications (Okta, Slack, Google Workspace, Office365, Atlassian suite, Zoom, etc.). Maintain a real-time, accurate inventory database of all trading desk assets, including hardware, software licenses, and entitlements tied to front-office applications. Manage employee lifecycle tasks for the Front Office, including onboarding, offboarding, equipment reclamation, and leading New Hire IT Orientation and day-one technical mentorship. WHAT YOU'LL BRING: 8+ years of direct experience providing technical support to Front Office trading desks. In-depth knowledge of fixed income and delta one products, trading workflows, and market data systems. Hands-on experience supporting enterprise SaaS platforms (Google Workspace, Okta, Slack, Atlassian suite, etc.). Proficiency with ticketing systems such as Jira Service Desk (or FreshService) and ticket-based workflows. Experience with conference room technologies (e.g., Neat, Crestron, Logitech AV systems) is advantageous. Outstanding communication and interpersonal abilities, capable of serving as the initial point of contact for traders, handling expectations and providing solutions promptly. Series 99 certification or an equivalent credential is a plus. For positions that will be based in NY, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant's experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions. NY Annual Base Salary Range: $96,000 USD - $115,000 USD WHO WE ARE: Do Your Best Work The opportunity to build in a fast-paced start-up environment with experienced industry leaders A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning. Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team. In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team We come together for moments that matter which include team offsites, team bonding activities, happy hours and more! Take Control of Your Finances Competitive salary, bonuses, and equity Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support Employee giving match Mobile phone stipend Take Care of Yourself R&R days so you can rest and recharge Generous wellness reimbursement and weekly onsite & virtual programming Generous vacation policy - work with your manager to take time off when you need it Industry-leading parental leave policies. Family planning benefits. Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events Benefits listed above are for full-time employees. Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.

Role Description This is a full-time on-site role for a Help Desk Technician at Aurora Computer Technology, Inc. located in Staten Island, NY. The Help Desk Technician will be responsible for providing technical support to clients, troubleshooting hardware and software issues, maintaining and updating computer systems, and responding to service tickets in a timely manner. Additionally, the technician will assist in setting up new hardware and software, provide training and support to end-users, and ensure proper documentation of technical procedures and solutions. Qualifications Experience with technical support, troubleshooting hardware and software issues Working knowledge of computer systems maintenance and updates Familiarity with setting up new hardware and software Ability to provide training and support to end-users Strong communication and interpersonal skills Attention to detail and excellent organizational skills Ability to work independently and as part of a team Certification in IT, Computer Science, or related field is beneficial but not required Prior experience in a Managed Services Provider (MSP) environment is advantageous

About the Role Are you an entry-level IT professional passionate about solving problems and providing exceptional customer service? We are partnering with a growing nonprofit organization seeking a dedicated IT Support Technician (Tier I) to join their team. Reporting to the IT Administrator, you will be the first line of defense, responsible for ensuring smooth technology operations and providing prompt technical assistance to end-users across multiple sites. This is a fantastic opportunity to build your skills in a mission-driven environment where your work directly supports critical operational goals. What You Will Do (Key Responsibilities) First-Level Support: Respond promptly to help desk tickets, emails, and walk-in requests, ensuring timely resolution. Troubleshooting: Diagnose and resolve basic hardware (laptops, printers, peripherals) and software installation/configuration issues. Networking: Troubleshoot common network connectivity problems (Wi-Fi, access permissions, basic TCP/IP). User Management: Provide essential account support, including password resets and access provisioning using Active Directory (AD)/MDM. Onboarding/Offboarding: Assist with employee transitions, including device setup and account/policy assignment. Documentation & Escalation: Maintain accurate documentation of incidents, solutions, and assets in IT systems (ticketing systems) and escalate complex issues to Tier II or system administrators. Compliance: Ensure all activities comply with IT security policies and data protection procedures. Mobility: Provide on-site support at multiple locations as needed, requiring reliable transportation. Skills & Qualifications 1-2 years of hands-on IT support experience. Basic knowledge of Windows and Mac operating systems and common business applications. Familiarity with computer hardware and troubleshooting steps. Understanding of networking fundamentals (TCP/IP, DNS, DHCP preferred). Strong communication and customer service skills are essential. Ability to follow documented procedures and work efficiently within ticketing systems. Must have a valid driver's license and reliable transportation. Preferred/Bonus Experience Experience working with a nonprofit organization. Certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications (e.g., Microsoft 365 Certified: Fundamentals). Associate or bachelor's degree in IT or a related field.

Job Title - IT Support Specialist Duration - FTE Skills: Infrastructure Specialist, Architecture, L1/ L2 assessment of network systems, infra VC collaboration end-user engagement able to correlate to Microsoft apps O365, patch management, exposure to EDR, DSM tools, Microsoft Teams, Zoom, Genesys, Experience: 8 Years+ Job Description: We are seeking an experienced IT professional to deliver comprehensive technical support to senior leadership, including the CEO, and end users across client offices. This role ensures seamless IT support during leadership meetings and conferences, while managing day-to-day IT-related issues for executives and staff. The position involves both remote and on-site support, proactive troubleshooting, and maintaining high service standards in a fast-paced enterprise environment. Key Responsibilities: Provide executive-level IT support for senior leadership, ensuring minimal disruption during meetings and conferences. Deliver remote and on-site end-user support across Client offices. Manage laptop allocation, maintenance, and troubleshooting for hardware/software issues. Perform basic network, systems, and infrastructure troubleshooting. Ensure smooth functioning of Microsoft 365 applications and other collaboration platforms (Teams, Zoom, Genesys). Handle patch management, EDR, and DSM tools for endpoint security and compliance. Support connectivity issues related to ILL/MPLS/SD-WAN. Collaborate with OEMs, resellers, and service providers for escalations (L3/TAC level exposure desirable). Maintain documentation and provide timely updates to stakeholders. Occasional travel to Coforge offices for business-critical IT support. Mandatory Skills: L1/L2 assessment of network, systems, infra, VC, collaboration tools. Strong knowledge of Microsoft apps, O365, patch management. Exposure to EDR, DSM tools, and enterprise collaboration platforms (Microsoft Teams, Zoom, Genesys). Hands-on experience in executive support within a fast-paced enterprise ecosystem. Understanding of connectivity technologies: ILL/MPLS/SD-WAN. Desirable Skills: L3/TAC level exposure with OEMs, resellers, and service providers. Advanced troubleshooting and escalation management. Skills to be Evaluated On: L1/L2 troubleshooting of network, systems, infra, VC, collaboration tools. Ability to correlate issues with Microsoft apps, O365. Patch management and endpoint security (EDR, DSM tools). Proficiency in Microsoft Teams, Zoom, Genesys. Connectivity troubleshooting (ILL/MPLS/SD-WAN). Executive support experience in enterprise environments. Key Attributes: Strong communication and problem-solving skills. Proactive approach with attention to detail. Ability to work independently and under pressure.

Our client is a PHENOMENAL global alternative investment / M&A firm located in Midtown Manhattan. As one of the longest standing investment firms in the world, the organization has continuously expanded its footprint across a broad spectrum of the financial markets. Combining in-depth fundamental analysis with strategic trading and superior sourcing capabilities, our client is a globally recognized leader in its space. The firm excels as strategic investors, engaging dynamically in a wide range of investment and M&A opportunities. Position Overview: This role is for an Executive IT Support lead who loves all things technology and has a demonstrated background in troubleshooting and IT support. This role involves managing desktop and network support for several key executives, including the organization's Managing Partner, both in-office and at various offsite locations. The selected candidate will be the primary contact for all technology-related issues within these environments. Key Responsibilities: Manage desktop and network support services for the Managing Partner and other senior executives. Provide outstanding VIP technical support to ensure effective and efficient service delivery. Monitor, maintain, and provide ongoing support for systems across multiple residential and office locations. Lead and manage technology projects, such as: Establishing home networks with backup internet connectivity. Upgrading security camera systems at residential sites with minimal disruption. Assisting in multimedia content creation for marketing and promotional efforts. Troubleshoot mobile, desktop, and laptop issues as they arise. Provide IT support for both business-related and personal travel. Analyze current processes to identify inefficiencies and recommend improvements. Stay updated on the latest trends and advancements in IT infrastructure. Key Qualifications: Bachelor's degree in Information Technology or a related field. 4+ years of experience in IT or a related industry. Strong verbal and written communication skills. Familiarity with Apple/Mac/iOS products and their best practices within a professional setting is helpful, but not required. Experience with Windows 10/11 and Microsoft Office Suite; knowledge of Windows Server is a plus. Strong problem-solving abilities and a resourceful, innovative mindset. Interest in high-end consumer electronics. Experience working with AV technology for both professional and home settings (e.g., Crestron, Zoom, Streaming Services, Sonos). Ability to collaborate with network administrators and security professionals to maintain secure residential networks. Detail-oriented with excellent organizational skills, including asset management and thorough documentation practices. Client-focused with high energy, always willing to go the extra mile to meet needs. Excellent interpersonal skills, including the ability to explain technical issues in simple terms to individuals with varying levels of technical expertise. Professional demeanor and ability to remain composed in high-pressure situations. Comfortable working with external vendors and technicians to resolve issues. Willingness to handle on-call duties when required and take ownership of all requests, escalating when necessary.

Pay: $40-50 hr We are seeking a detail-oriented and customer-focused IT Operations Specialist to oversee and support a dynamic in-office technical environment. The ideal candidate will manage hardware inventory, provide expert in-person support, troubleshoot hardware and software issues across a range of devices, and collaborate with various teams to ensure seamless technology operations. If you have a knack for swift problem-solving, strong technical knowledge, and a commitment to white-glove service, this position offers an excellent opportunity to contribute to our organization's success. Requirements 3-5 years of experience in system administration or a similar IT support role Proven experience managing on-site inventory, hardware requests, and vendor coordination Strong Mac experience is essential Expertise in providing white-glove, high-level support In-depth knowledge of networking concepts (TCP/IP protocols, Wi-Fi, VPN, wired connections) Familiarity with Google Workspace and Microsoft 365 platforms Ability to troubleshoot AV equipment (e.g., Neat Bars, Zoom Rooms) Experience with Active Directory or Okta for user provisioning and permissions Competency in handling user access requests and security protocols Experience with mobile device management (MDM) and software/hardware installations Ability to assist with conference room technology setup and troubleshooting Responsibilities Manage on-site inventory, including hardware requests, shipping, receiving, and vendor interactions Provide in-person, white-glove support for end-users' hardware and software issues across various devices Support user access management, ensuring proper permissions in AD, GSuite, Okta, and similar systems Troubleshoot network connectivity issues (Wi-Fi, VPN, wired) and assist with software installations and mobile device setups Collaborate with Office Operations and Network Engineering teams on in-office technology setup and troubleshooting Perform routine maintenance, updates, and system checks Document support requests accurately in the ticketing system and ensure timely resolution Escalate complex issues appropriately to specialized support teams as needed

Tasks and Responsibilities: Provide Level 1 and Level 2 support for end users (Windows, mobile devices, and peripherals) Manage user accounts, permissions, and licenses in Microsoft 365, Azure AD, and Entra ID Perform basic network troubleshooting, ie Wi-Fi and printer issues Handle ticketing via ServiceNow, ensuring timely resolution and SLA compliance Support onboarding and offboarding processes (devices, accounts, access rights) Maintain and update user and administrative documentation Support IT asset management (hardware lifecycle, procurement, inventory) Identify and document recurring issues; suggest and implement process improvements Coordinate with external suppliers and third-party vendors when necessary Ensure smooth IT operations and support for local office infrastructure Requirements: 4+ years of hands-on IT support experience in a corporate environment Strong expertise in Microsoft 365 administration, including Teams, SharePoint, and Exchange Online Solid understanding of Windows operating systems, mobile device management, and IT peripherals Experience with Azure AD / Entra ID management Familiarity with ticketing systems (preferably ServiceNow) and IT asset management Basic understanding of network fundamentals (LAN/Wi-Fi, printers, VPN) ITIL knowledge or certification is a plus Any Microsoft certifications are a strong advantage Excellent organizational and problem-solving skills with attention to detail Strong communication skills and the ability to assist users at all technical levels Self-sufficient, reliable, and able to take ownership of the local office IT environment while collaborating with the wider IT team

About IT Senior Support Engineer (Consultative & Technical): This fast-growing Managed Services Provider supports small and mid-sized businesses with modern IT support, consulting, network design, and cybersecurity services. They've built a strong reputation for exceptional service, innovative thinking, and true partnership with their clients. Internally, the culture is just as strong - collaborative, friendly, growth-minded, and rooted in accountability and continuous learning. Their focus on employee well-being and team development even earned them recognition as one of Illinois' top workplaces. As the team expands, they're looking for IT Senior Support Engineer to join their growing operation. This is a full-time role based in the north Chicago suburbs, with the first 1-2 months onsite for onboarding before shifting into a hybrid schedule (three days onsite or at client locations, two days remote). The Senior Support Engineer will provide hands-on support across a wide range of client environments, working tickets end-to-end - diagnosing issues, troubleshooting, resolving technical challenges, and ensuring an excellent client experience. Engineers here work from a shared queue, receive ongoing coaching, and are encouraged to grow through real-world problem-solving in a collaborative, team-first environment. IT Senior Support Engineer (Consultative & Technical) Qualifications: 2+ years MSP experience REQUIRED Experience with Office 365 migrations, troubleshooting and setup Experience configuring and installing various computer and Windows servers Experience administrating VMware preferred Experience installing and maintaining approved security tools, and policies, and following procedures to implement Experience supporting, configuring, maintaining, and upgrading corporate customer's networks (WatchGuard, Barracuda, Aruba) Experience installing and integrate new server hardware and applications Experience with Azure (Entra ID & Azure VM's) ConnectWise experience preferred IT Senior Support Engineer (Consultative & Technical) Benefits: Salary $100,000-$110,000 100% Employee paid medical, dental, vision coverage Certification Reimbursement Professional Development Assistance Generous PTO Plan Emphasis on work/life balance 40% remote, 30% office in Oceanside, 30% clients in Brooklyn NY

The Technical Design Assistant - Temp is responsible for assisting the technical team with their daily tasks. This position supports the Wholesale Apparel business. The responsibilities described below are considered essential functions of the role. This position is based in our NYC office and requires working on-site. Key Responsibilities * Prepare samples for fitting by measuring garments * Assist in fittings by taking notes and photos * Schedule fittings and fit times for multiple product categories * Enter new order details into tracking spreadsheets * Communicate with overseas factories * Track and follow up on pending samples * Able to manage multiple projects and deadlines with support and resources as needed * Perform other duties and special projects as assigned Specific Job Skills: Essential duties include * Good verbal and written communication skills required * Excellent organizational and time-management skills * Self-starter with ability to work effectively as a team player Required Qualifications * College degree in Technical Design / Pattern Making / Fashion Design * Proficient in Microsoft Office Suite and Adobe Illustrator * Good verbal and written communication skills required * Excellent organizational and time-management skills * Self-starter with ability to work effectively as a team player The expected base salary for this position ranges from $24.00-$26.00. Ranges are based on various factors such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure.

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. The successful individual will leverage their proficiency in LEATHERGOODS TECHNICAL DESIGN to... * Key communicator of technical information from design intent, showroom sampling, and product approval to commercialization. * Maintain all elements of a Design Card through development process: clean sketches, dimensions, & proportions, materials placement, detailed views, hardware and thread lists. * Review samples for corrections including aesthetics, dimensions, hand feel, and functionality. * Create full scale technical construction sketches and specs to build cohesive collections. * Maintain established Coach standards, details, and integrity of the product. Provide technical callouts while reviewing line in its entirety, to ensure consistency. * Create full scale layouts as needed on patterns. (ex: artwork layouts, detail specs, and proportions), as well as mockups, CAD options, and revisions. * Identify, define, resolve technical issues, and partner with cross-functional partners to ensure comments are clearly communicated. The accomplished individual will possess... * 6+ months work experience in technical design with focus on handbags/leathergoods. * Advanced proficiency in Adobe Illustrator; ability to CAD in fast paced environment. * Keen attention to detail, initiative, and organizational skills. * Ability to multi-task in a fast paced, fashion retail environment. An outstanding professional will have... * Excellent problem-solving abilities and resourcefulness * Strong verbal and written communication skills. Our Competencies for All Employees * Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers * Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. * Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. * Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Coach at ************** Work Setup: #HYBRID #LI-HYBRID #LI-DL1 BASE PAY RANGE $25.00 TO $28.00 Hourly Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits. Req ID: 123315

Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture - with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career. The Commercial Technical Assistant provides technical underwriting support for assigned accounts/agencies within the team as well as making individual underwriting decisions on referred accounts. This role will work in the Jencap - Red Bank, NJ office. Responsibilities: Effectively communicate with agent or broker clients, company underwriters, internal staff and management to obtain additional information, quote rates, present proposals, explain company underwriting policies and coverage offerings, as well as servicing existing accounts. Assist marketing department, staff and other internal departments in resolving problems and questions. Assist in the development and implementation of new marketing strategies. Appropriate and timely response to questions posed by brokers, clients, underwriters and other company person Meet regularly with the broker/underwriting teams on strategy, tactics and follow-up. Rate policies, endorsements, etc. or review previously rated policies for proper rating. Knowledge of rating manuals and application of same. Develop information for the processing of new or renewal policies, loss runs and knowledge of automated systems. Prepare quotations and proposals for broker client and assist underwriter by answering or fielding questions from broker clients and company personnel. Enter and/or research information in the company ImageWright system and apply this information in accordance with department workflow procedures. Request additional information from broker necessary for the proper processing of applications, endorsements, and cancellations including any underwriting related report from external sources. Perform routine follow-ups and referrals for same. Assist underwriters by handling broker's verbal and written requests or comments concerning applications, endorsements, cancellations or etc. Assist underwriters by processing a preliminary evaluation of company loss experience for individual accounts. Requirements: Bachelor's Degree or equivalent. Minimum of 1-3 years of similar related job experience. Recommend employee pursue entry level insurance related courses which will enhance knowledge of insurance coverages to better enable employee to perform job functions and advance within the organization. The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. Discretionary incentive compensation may be awarded. Jencap also offers a range of benefits and programs, based on eligibility, which currently include but are not limited to, comprehensive health care coverage, a 401k plan, and tuition reimbursement. Jencap is an emerging and rapidly growing leader in the industry and as such, we approach talent acquisition as an opportunity to identify the best talent. Therefore, the level of the role and compensation may vary depending upon the best available candidate. Want the opportunity to build something new? Expand your knowledge and stretch your experience through new and emerging risks? Have your voice heard, your skills properly applied, and to add tangible value to an organization? You're in the right place. Jencap is dynamic, bold, tenacious, and trusted in the industry. Here, you are not just one of the many, you are one of us. We truly are better together. Jencap is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or citizenship status, sexual orientation, gender identity or expression, pregnancy, marital or familial status, disability status, medical condition, genetic information, military or veteran status, political affiliation, or any other characteristic protected by law. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard, as we believe that that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.

Job Description Company Benefits and Perks **** SIGN ON BONUS FOR THE RIGHT CANDIDATE!!! **** 50% paid health insurance Generous time-off policy Family-oriented company Career growth opportunities Job SummaryWe are seeking an Installation Technician Assistant to join our growing company. We are looking for someone educated in the HVAC field, with a great work ethic, who exhibits professionalism, is fun to work with, and encourages teamwork. Responsibilities and Duties Installing Gas furnaces Installing Central AC Systems Installing Mini Split Systems Driving Box Trucks and Vans Lifting large pieces of equipment Qualifications and Skills Must have at least 5 years in the field Must have a minimum of 2-year vocational background. (If you have little experience) Must have EPA License. Must work well with a team. Must have a clean driving record. E04JI800um3l4022y5y

Public Health Solutions (PHS) is a 501(c)3 non-profit community-based organization (CBO) that has existed for 70 years to improve health equity and address health-related social needs (HRSN) for historically underserved marginalized communities. As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing services directly to vulnerable families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. We focus on a wide range of public health issues including food and nutrition, health insurance, maternal and child health, sexual and reproductive health, tobacco control, and HIV/AIDS. Learn more about our work at healthsolutions.org. PHS administers WholeYouNYC (WYNYC), a coordinated community resource network that builds trustworthy and reliable pathways between healthcare providers, health plans and CBOs providing critical resources in the community that address the social drivers of health. WYNYC brings together over 100 organizations offering various programs - such as food, housing, employment, health insurance, and sexual health services - across all five boroughs. These services and programs make it possible for New Yorkers to live their healthiest lives and ultimately reduce health disparities and advance health equity. To date, our network has already impacted thousands of lives through community partnerships and referrals, generating millions in estimated healthcare savings. New York State (NYS) recently announced the availability of $500M statewide to support Social Care Network (SCN) lead entities responsible for coordinating social care delivery in various regions across the state. Public Health Solutions (PHS) and our WYNYC network were awarded the role of regional SCN for Brooklyn, Manhattan, and Queens. This is a grant-funded position ending March 31, 2027. Position Summary: We seek an experienced manager to oversee WholeYouNYC-SCN's training and technical assistance activities for onboarding health-related social needs (HRSN) service providers (“network partners”). The Manager, supervised by the Director of Network Performance, will have three direct reports and will work closely with the Capacity Building team and other care delivery teams to enhance HRSN service provider SCN knowledge capacity and engagement. The Manager, Training and Technical Assistance will draw upon SCN care delivery and social services navigation expertise to ensure training and technical assistance activities maximize value for network partners. Specifically, the Manager, Training and Technical Assistance will: Leadership and Management Supervise three Training & Technical Assistance Coordinators, managing their partner portfolios, workload, and professional development. Foster a culture of engagement, quality, and efficiency within the SCN's partner onboarding and TTA activities. Serve as a subject matter expert on SCN care delivery processes, providing leadership, guidance, and best practices to network staff and partners. Training Strategy and Curriculum Development Collaborate with internal teams and network partners to design, update, and implement a comprehensive SCN training curriculum. Lead the planning, delivery, and evaluation of network partner trainings, including development of materials, scheduling, and post-training analysis. Develop and manage the Learning Management System (LMS) as the central repository for accessible, up-to-date training and resource materials. Support training tracking and data management at both the partner organization and user levels, including integration into the LMS. Onboarding and Technical Assistance Oversee the SCN partner onboarding process, coordinating with internal teams and external partners to ensure seamless and efficient transitions onto the network. Design and implement a comprehensive onboarding program, including development of supporting documentation and tools. Plan and oversee technical assistance activities, such as partner strategy sessions, office hours, end-to-end workflow sessions, and engagement events. Develop and implement tailored technical assistance solutions that enhance partner knowledge capacity and readiness to participate in the SCN. Collaborate with the Capacity Building team to ensure smooth transitions from onboarding to live network participation. Monitoring, Evaluation, and Continuous Improvement Design and implement methods to monitor and evaluate the effectiveness of training and TTA initiatives. Collaborate with Quality Improvement & Evaluation teams to develop performance monitoring protocols for SCN care delivery activities. Identify performance issues and develop corrective action plans to support partner improvement. Document best practices and lessons learned, and recommend continuous improvement strategies for SCN training and TTA operations. Other Perform other related duties, as assigned. Qualifications and Experience: Bachelor's Degree preferably in public health, health education or a related field and/or equivalent. Minimum 3 years of experience in project management, managerial or supervisory role and/or equivalent. Proven professional experience developing and delivering training and/or technical assistance, preferably in a public health setting. Ability to work efficiently in fast-paced environments. Strong professional knowledge of effective social needs screening and referral practices. Understanding of the health and human services sector in NYC/NYS and related government agencies. Foundational knowledge of the social drivers of health (SDoH) and their impact on health outcomes. Excellent interpersonal skills (verbal, written and presentation). Strong organizational skills with the ability to handle multiple tasks simultaneously. Excellent attention to detail, accuracy and dependability. Ability to travel occasionally across Brooklyn, Queens and Manhattan. Desired Skills: MPH, MPA or related Master's Degree. Bilingual language skills. Experience working with Medicaid. Experience working with a Learning Management System. Benefits: • Hybrid Work Schedule • Generous Paid Time Off and Holidays. • An attractive and comprehensive benefits package including Medical, Dental and Vision. • Flexible Spending Accounts and Commuter Benefits. • Company Paid Life Insurance and Disability Coverage. • 403(b) + employer matching and discretionary company contributions. • College Savings Plan. • Ongoing trainings and continuous opportunities for professional growth and development. At PHS, we place immense value on diversity within our teams, understanding that varied backgrounds and experiences significantly enhance our community and propel us toward our goals. If you find you don't have experience in all the areas listed above, we still encourage you to apply and share your background and experiences in your application. We are eager to discover how your unique perspective can bring positive transformations to our team and help advance our mission of creating healthier, more equitable communities. We look forward to learning more about you! PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, LGBTQIA+ individuals, and veterans.

Job Description A career that changes lives. SightMD is a rapidly growing integrated ophthalmic provider group, extending the reach of exceptional eye care to patients across New York, New Jersey, Pennsylvania, Connecticut and Massachusetts. With over 127 eye care providers and the convenience of 60 locations, our commitment to delivering unparalleled services is at the heart of everything we do. As we embark on our mission, we are actively seeking teammates who are eager to contribute to our legacy of eye excellence, a tradition that spans more than 50 years. Position Summary: The Ophthalmic Technician Assistant plays a vital role as an assistant to our physicians; maintains a smooth and seamless flow of patients to examination rooms; and effectively communicates with patients to ensure accurate expectations are set for their visit. Job Duties & Essential Functions: Patient Intake & Clinical Support Greet patients and initiate the intake process by documenting the reason for visit, current symptoms, and relevant clinical information under supervision. Keep patients informed throughout their visit and accurately document follow-up notes in the electronic health record (EHR). Perform basic eye tests prior to the physician's examination, clearly explaining each test and its purpose to the patient. Process prescription refill requests as directed by the physician, ensuring appropriate documentation is completed. Coordinate and obtain prior authorizations for medications in accordance with insurance requirements to ensure timely patient access to prescribed treatments. Patient Education & Communication Provide patients with clear instructions on medication use and pre-/post-operative care as guided by the physician. Maintain professional, compassionate communication and ensure a positive patient experience throughout the visit. Track, document, and communicate laboratory results to physicians and patients promptly, ensuring accuracy and continuity of care. Room & Equipment Maintenance Maintain cleanliness and organization of exam rooms and clinical areas. Open and close exam rooms daily, including cleaning equipment, charging devices, and securing medical instruments. Properly shut down and clean diagnostic testing equipment at the end of the day. Assist with cleaning and preparation of surgical instruments prior to sterilization. Inventory & Compliance Check and log daily medical refrigerator temperatures and monitor expiration dates of clinical supplies. Maintain appropriate inventory levels and restock supplies as needed. Follow all clinic safety protocols and infection control procedures. Assist with opening and closing the clinic, ensuring readiness and security. Administrative Tasks & Development Monitor and respond to work-related emails and utilize shared tools (e.g., Google Drive) for communication and updates. Participate in training, webinars, and in-service sessions to stay current with best practices and procedures. Maintain strict adherence to HIPAA regulations by safeguarding patient privacy and ensuring the confidentiality of all health information. Perform additional duties as assigned by the supervisor. Required Qualifications: High School diploma or equivalent. One (1) year of experience in a medical office or customer service environment. Strong customer service skills with a professional and friendly demeanor. Excellent organizational, time management, and multitasking abilities. Skilled in problem-solving with attention to detail. Basic computer proficiency. Strong interpersonal, time management, and organizational skills. Ability to stand for long periods of time. Preferred Qualifications: Certified Ophthalmic Assistant (COA) certification preferred or enrolled within twelve (12) months of hire and completion within two (2) years of hire. Ophthalmic Scribe Certification (OSC) Work Schedule: Rotating Schedule - including days, evenings and weekends Hourly Pay Rate: $20.00 Benefits: We aim to take care of our teammates the same way we take care of our patients. All SightMD employees receive the following benefits: Medical/Dental/Vision Insurance Prescription Drug Coverage Company Paid Term Life Insurance & Long-Term Disability Supplemental Insurance Benefits Employee Assistance Program (EAP) Retirement Plan - 401(k) Paid Time Off (PTO) Paid Holidays Career Development Programs * All benefits are subject to eligibility requirements. Equal Employment Opportunity Statement: SightMD is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal, state and local laws. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact People Services at **************************************.

The Admissions Counselor is responsible for managing a designated pool of applicants and making admissions decisions based on established criteria and sound professional judgment regarding each student's potential for success. Guided by the Director of Admissions and Strategic Recruitment, the counselor will support institutional enrollment goals for both fall and spring semesters. This role includes setting and achieving clear targets for applicant engagement, completion, and decision-making. The Admissions Counselor will actively communicate with prospective, admitted, and deposited students, and participate in yield initiatives and events. The role also involves collaboration with academic department chairs and a range of internal and external stakeholders to support the admissions process and institutional objectives. Responsibilities: * Review transcripts, essays and supporting documents/materials submitted by applicants for the purposes of making admission decisions. * Run reports to monitor applications throughout the admissions workflow process in order to meet individual and college-wide enrollment targets. * Work closely with the Director of Admissions and Strategic Recruitment, academic faculty and multiple specialized program coordinators to monitor enrollment targets for individual programs. * Represent the College at recruitment functions both on and off-campus only as absolutely necessary to support the strategic recruitment plan in an emergency. * Requires the ability to travel independently to assigned events and to load and transport admissions materials and other equipment only as absolutely necessary to support the strategic recruitment plan in an emergency. * Participate in yield activities including the annual Admitted Student Day program. * Manage individual strategic communications with applicants, admitted and registered students as appropriate to meet the assigned enrollment targets. All forms of communication must meet FITs branding guidelines and protocols. * Manage ongoing communication with parents, college counselors, and internal constituents consistent with FITs branding guidelines and protocols. * Participate in administrative activities as necessary in accordance with the needs of the admissions office. The preceding description is not designed to be a complete list of all duties and responsibilities required of the position; other duties may be assigned consistent with the classification of the position. Requirements: Minimum Qualifications: * Master's degree required. * 2-4 years of direct experience managing a selective admissions process at an accredited institution where specific enrollment targets are established for spring and fall semesters. * In-depth knowledge of admissions processes including the evaluation of first-year, transfer, and graduate applicants. * Comprehensive understanding of a recruitment strategy at an accredited institution. Preferred Qualifications: * 3-5 years of direct experience preferred. Knowledge, Skills, & Abilities: * Strong verbal and written communication skills. * Ability to work successfully with prospective and current students, departmental chairs, teaching faculty and administrators representing FIT's four distinct schools. * Be comfortable with new technologies and have the skills to utilize common workplace productivity software and electronic reporting tools. * Strong interpersonal and public speaking skills and the ability to present FIT in a professional and positive manner. * The ability to communicate effectively with diverse audiences including domestic and international student populations. * The ability to work effectively both independently and as part of a large team. Additional Information: Please note all offers of employment are contingent upon successful completion of the background check process. Salary Starting Salary: $78,195.06 - $115,239.60 per year with step increments after one year of service and annually thereafter. The final starting salary and appointment rank will be based on education level and cumulative experience; Collective Bargaining Agreement (CBA) Salary Schedules pg. 73. Instructor: $67,163.55 - $78,250.68 Assistant Professor: $78,195.06 - $115,239.60 Associate Professor: $91,523.79 - $137,793.49 Professor: $111,605.15 - $167,945.15 Work Schedule Days/Hours: M-F, 30 hour work week, in person; work schedule subject to change based on needs of the department. Benefits The Fashion Institute of Technology (FIT) provides comprehensive employee benefit programs designed to help keep our faculty and staff and their families healthy, safe, happy, and productive. Our programs also include a variety of components to help our employees improve the quality and balance of their work and family lives, and to help them prepare for their futures. * Retirement Plans * Health Care Plan and Dental Plan * Employee Assistance Program * Flexible Spending Account * Commuter Benefit Plan * FIT Tuition Exemption Program * Paid Time Off (Vacation, Personal, Sick and Holidays) * 4-day Summer Workweek * Qualifying Employer for the Public Service Loan Forgiveness (PSLF) Program For a full list of FIT benefits, visit our benefits webpage. Pay Equity by State Employers Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************. Visa Sponsorship This position is not eligible for visa sponsorship by the Fashion Institute of Technology. Equal Employment Opportunity (EEO) Statement FIT is firmly committed to creating an environment that will attract and retain people from a range of backgrounds. FIT is firmly committed to creating a learning and working environment that encourages, utilizes, respects, and appreciates the full expression of every individual's ability. The FIT community fosters its mission and grows because of its rich, pluralistic experience. FIT is committed to prohibiting discrimination, whether on the basis of race, color, creed, age, national origin, immigration or citizenship status, gender, sexual orientation, disability, marital status, partnership status, caregiver status, sexual and reproductive health decisions, uniformed service, height, weight, any lawful source of income, status as a victim of domestic violence or as a victim of sex offenses or stalking, whether children are, may be or would be residing with a person or conviction or arrest record, or any other characteristic protected by applicable federal, state, or local laws. FIT is committed to providing equal opportunity in employment, including the opportunity for upward mobility for all qualified individuals. Applications from veterans and persons with disabilities are encouraged. Inquiries regarding FIT's non-discrimination policies may be directed to the Chief Equal Employment Opportunity Officer/Title IX Coordinator, ************. Annual Security Report The safety and well-being of FIT's students, faculty, staff, and visitors is of paramount importance. Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, FIT publishes an annual report containing crime statistics and statements of security policy, accessible here: Safety Statistics. A paper copy of the report will be provided upon request by contacting Public Safety's administrative office number at **************. Physical Requirements and Work Environment The working conditions for this position will be primarily in an office space. The physical requirement for this position will require constant sitting, occasional standing, occasional bending, occasional walking, and occasionally lifting 10 lbs. or less. Application Instructions: In order to be considered for this position, please submit the following documents online: * Resume * Cover letter * Unofficial Transcript * A list of three references with telephone numbers and email addresses Returning Applicants - Login to your FITNYC Careers Account to check your submitted application material. Review of applications will begin immediately until the position is filled. Please note that due to the volume of applications, we will not be able to contact each applicant individually. Additional information about the Fashion Institute of Technology can be found at: **********************

Technical Assistants will provide assistance to the department chairperson and faculty in the operation of laboratories in conjunction with instructional courses as well as general assistance in those areas necessary for the operation of the laboratories. Will make minor repairs and preventative maintenance on laboratory equipment, recorders, projectors, microscopes, etc. Assists faculty members in the Operation of audio-visual equipment. Assists in laboratory experiments for instructional purposes. Maintains records of equipment issue and use, as well as material and supply stock levels. Assists in the preparation and administration of laboratory examinations. Requirements: Associates Degree in a related field; AND One (1) year experience in MacOS server applications and deployment. Application Instructions: Please submit your resume, cover letter and three references.

Our client, a Bronx-based nonprofit, is seeking an IT Support Specialist (Tier I) to provide first-level technical support to end users across the organization. Reporting to the IT Administrator, this role is responsible for troubleshooting hardware, software, and basic network issues while delivering excellent customer service and timely resolutions. This is an ideal opportunity for a hands-on IT professional who enjoys supporting users in a dynamic, mission-driven environment. IT Support Specialist (Tier I) Location: On-site (Bronx) Salary Range: $58,000-$65,000 Key Responsibilities Respond to help desk tickets, emails, and walk-in support requests in a timely and professional manner Diagnose and resolve basic hardware issues, including desktops, laptops, printers, and peripherals Assist with software installation, updates, and configuration on end-user devices Troubleshoot common network connectivity issues (Wi-Fi access, permissions, basic connectivity) Provide account-related support such as password resets and access requests Escalate complex technical issues to Tier II support or system administrators as needed Document incidents, resolutions, and asset information within IT systems Support onboarding and offboarding processes, including device setup, account provisioning, and policy assignment via Active Directory and MDM tools Ensure compliance with IT security policies and data protection standards Assist with routine IT operations such as inventory management and equipment setup Provide on-site support at multiple locations as required Required Skills & Qualifications 1-2 years of hands-on IT support or help desk experience Working knowledge of Windows and Mac operating systems and common business applications Familiarity with computer hardware components and troubleshooting techniques Basic understanding of networking fundamentals (TCP/IP, DNS, DHCP preferred) Strong communication skills and a customer-service mindset Ability to follow established procedures and work effectively within ticketing systems Valid driver's license and reliable transportation Preferred Qualifications CompTIA A+, Network+, or Security+ certifications Cisco CCNA Microsoft certifications (e.g., Microsoft 365 Certified: Fundamentals) Experience supporting a nonprofit organization Education High school diploma required Associate's or Bachelor's degree in IT or a related field preferred Work Environment Office-based role with occasional travel between sites May require lifting and moving IT equipment (approximately 25-50 lbs)

Pay $80,000 + 10% bonus We are seeking a dedicated Application Support Technician to join our support team. In this role, you will be the first point of contact for users requiring assistance with application and technology issues. Your responsibilities will include providing level 1 support, managing tickets, troubleshooting application and desktop issues, and ensuring customer satisfaction through effective problem resolution. This position offers an excellent entry-level opportunity with a growing software company, ideal for professionals interested in gaining experience in financial services technology. Requirements Technical knowledge of Windows 10 & 11 operating systems Proficiency in Microsoft Office suite Strong customer service and client-facing communication skills Ability to communicate clearly and professionally both over the phone and in person Advanced troubleshooting and multi-tasking skills Ability to effectively document and track support issues Financial services background is preferred Responsibilities Serve as the initial contact for user support, providing solutions or escalating issues as needed Verify problem descriptions and gather relevant information to facilitate resolution Walk customers through troubleshooting steps and follow up on issues until resolution Log, track, and manage support tickets within the ticketing system Assist with application support, including user account creation, access management, and troubleshooting Provide desktop support for hardware, software, and peripherals Offer remote assistance via phone, email, and remote-control software Support new hire onboarding with required technologies Ensure timely resolution of support requests and maintain effective communication with users

IT Senior Support Engineer (MSP) - Local Remote NYC | $75K-$95K If you're an MSP engineer who loves autonomy, solving problems creatively, and working with a diverse mix of clients, this is a rare opportunity you'll want to explore. This cybersecurity-focused MSP operates with a unique blend of creative energy, technical excellence, and true freedom. The culture is built around trust, initiative, and continuous growth - no PTO tracking, paid ongoing training, and even a $1,000 home office setup credit. Engineers here are empowered to do their best work without micromanagement, and clients range from architecture firms to nonprofits to financial institutions. The team is expanding its NYC presence and looking for a resourceful, well-rounded Tier 2/3 Sr. Support Engineer who is great with people, strong technically, and excited to work independently while still being part of a supportive team. Senior Support Engineer Day to Day: Provide remote and occasional onsite support across Mac & Windows environments Troubleshoot hardware/software issues (workstations, mobile devices, peripherals) Serve as a M365 Global Administrator and support the full Microsoft Suite including SharePoint, Exchange Online, Intune Assist with cloud migrations (hybrid and full cloud) Assist with light project work (network setups, server deployments, VoIP migrations) Support Azure Entra ID, Azure Virtual Machines What You Bring Experience supporting both Mac & Windows in a professional setting (MSP preferred) Experience assisting with cloud migrations Experience configuring and supporting networks Experience supporting M365 as a global admin Local to the NYC metro area with reliable transportation for client visits as needed Benefits & Perks $1,000 home office setup credit (chair, desk, monitors, etc.) Company-issued computer True autonomy - work from wherever you perform best Flexible maternity/paternity leave Unlimited PTO 401(k) with nonelective employer contributions (immediately vested) Medical, HSA options, dental, vision Short-term & long-term disability Life, critical illness, accident & cancer insurance Paid certifications and professional development