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  • Associate Client Service & Product Support Specialist

    ADP 4.7company rating

    Technical assistant job in Maitland, FL

    ADP is hiring an Associate Client Service - Product Support Specialist -- Tax. Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? Are you seeking an inclusive environment with a culture of collaboration and belonging? If so, this may be just the opportunity you've been searching for! In this role, you will provide consistent, high-quality tax service to ADP clients. In addition to tax deposits and filing, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, and more. Depending on your specific team or role, you will be providing support using phone, email, or chat-based communication. Don't worry if you have no prior tax experience; we'll train you to set you up for success! To thrive in this role, you must be comfortable working in a metrics-driven environment as part of a structured day. Adaptability, empathy, self-motivation, and organization are must-haves in this job. You will need to balance your workload, handle back-to-back inquiries, and focus on what is important. In return, you can expect job satisfaction by being the one person who saves the day for our clients. Ready to #MakeYourMark? Apply now! To learn more about Client Service at ADP, visit ************************************************ What you'll do: Be the Tax Expert. You will assist clients with tax deposits and filing. You may also manage inquiries from state and federal agencies. Be a Trusted Advisor and Problem Solver. You will use a breadth of expertise to help ADP's clients solve problems by taking a broad perspective to resolve issues and provide solutions. Build Relationships. You will build relationships with clients using the phone, email, and/or chat, where you will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of Integrity is Everything. You will leverage your ADP product - services knowledge to provide solutions to issues and questions and help build client understanding around our products' value. You will turn client input into recommendations for ADP leadership on best practices and solutions training. Demonstrate Client Focus. You place a strong focus on client satisfaction. You will assist clients to troubleshoot and resolve payroll and tax issues in a timely and professional manner. TO SUCCEED IN THIS ROLE: You have at least one year of client service and/or call center experience OR a minimum of two years of Insurance/Financial Institution experience. Over the phone and in writing, your communication style is clear and easy for our clients to understand and act on. You will need to communicate clearly and quickly to summarize a problem and explain a solution. You must be proficient in using Microsoft Office tools, including Outlook, Word, and Excel, as well as have excellent analytical and time management skills. A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include: * Experience noted above OR * Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact. Preferred Qualifications: * Bilingual in Spanish preferred but not required; ability to communicate effectively with Spanish-speaking clients is a plus * Strong analytical and problem-solving skills with the ability to make informed decisions YOU'LL LOVE WORKING HERE BECAUSE YOU CAN Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights. Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences. Grow your career in an agile, fast-paced environment with plenty of opportunities to progress. Continuously learn. Ongoing training, development, and mentorship opportunities for even the most insatiable learner. Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones. Balance work and life. Resources and flexibility to more easily integrate your work and your life. Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another. Join a company committed to giving back and generating a lasting, positive impacton the communities in which we work and live. Get paid to pay it forward. Company-paid time off for volunteering for causes you care about. What are you waiting for? Apply today! A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
    $31k-55k yearly est. 8d ago
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  • Technical Support Specialist I

    Orlando Utilities Commission 4.5company rating

    Technical assistant job in Orlando, FL

    OUC - The Reliable One, is presently seeking a Technical Support Specialist I to join the Technology division. At OUC, we don't just work - we're building a bright future of innovation and transformation for future generations. We are looking for a confident, customer-focused, and technically curious professional to provide operational and helpdesk support for OUC's IT systems and enterprise applications. This role is fast-paced and collaborative and requires a candidate who is eager to learn, solution-oriented, and takes ownership of their work. In this role, you will support day-to-day IT operations by diagnosing and resolving hardware and software issues, managing support tickets, and monitoring operational jobs using Control-M. You will ensure business-critical processes, such as billing, meter data integration, and vendor payments, are completed accurately, on time, and in accordance with service level expectations. You will also participate in on-call rotations after initial training, provide cross-functional coverage as needed, and assist with testing and implementing new systems and process improvements. The ideal candidate is comfortable communicating clearly and confidently, can articulate technical issues concisely to internal and external customers, and thrives in a team-oriented environment. You should be a team player willing to ask questions, learn quickly, and contribute solutions, while supporting a highly experienced and collaborative team. OUC is an industry leader and the second largest municipal utility in Florida committed to innovation, sustainability, and our community, OUC's mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions. Join a team of visionary Change Agents, Strategists, and Community Ambassadors who understand the vital role of diverse experiences in powering creativity and industry transformation. At OUC, each position contributes to the success and achievement of our goals. Click here to learn more about what we do. The ideal candidate will have: * High School Diploma or GED (required); some college or technical certifications are a plus. * Minimum of 1 year of experience in a call center or customer service environment providing technical support. * At least 1 year of experience with data processing, IT support, or helpdesk operations. * Familiarity with Control-M or similar job scheduling software; BMC FootPrints and FTP protocols are a plus but not required. * Strong proficiency in Microsoft Office Suite (Teams, Word, Excel, Outlook, etc.) and general computer hardware/software troubleshooting. * Excellent communication skills, with the ability to articulate technical issues clearly and concisely to diverse audiences. * A collaborative, team-oriented mindset and the confidence to ask questions and take ownership of their work. * Flexible and adaptable, able to participate in on-call rotations including overnight and weekend coverage after initial training. OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes, to cite a few: * Competitive compensation * Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period. * OUC's Hybrid Retirement Program includes a fully-funded cash balance account, defined contribution with employer matching along with a health reimbursement account * Generous paid vacation, holidays, and sick time * Paid parental leave * Educational Assistance Program, to include tuition reimbursement, paid memberships in professional associations, paid conference and training opportunities * Wellness incentives and free access to all on-site OUC fitness facilities * Access to family-oriented recreational areas * Paid Conference and Training Opportunities * Hybrid work schedule Click here to view our Benefits Summary. Salary Range: $ 22.26 - $ 27.83 per hour (Est. $46,309 - $57,888 annually) - commensurate with experience Location: "The Greenest Building in Downtown"- Reliable Plaza, 100 W. Anderson Street, Orlando, FL 32801 Please see below a complete Job description for this position. Job Purpose Respond to requests for technical and functional assistance in person, via phone, or electronically. Diagnose and resolve technical hardware and software issues. Research questions using available information resources. Also responsible for ensuring that all data processes are completed in a timely manner to support billing, meter data integration, vendor payments, and other OUC business critical applications. Research issues related to Enterprise level monitoring such as health of the network, servers, security threats and batch schedules. * Primary Functions Diagnose, troubleshoot and resolve technical problems and advise customer on appropriate action via phone, email, and/or walk-ins; * Manage, review, and work incoming tickets within BMC FootPrints and redirect problems to appropriate resource if they cannot be resolved by the Help Desk; * Review and respond to incoming emails from the IT support mailbox, and create tickets accordingly in BMC FootPrints; * Log all Help Desk interactions in BMC FootPrints ticketing system; * Update and repair software and/or applications as required for customers; * Override approvals within BMC FootPrints as required and make administrative changes to customer and agent profiles as required; * Document steps for new procedures or changes in procedures and share with team, as well as upload to ShareIT site; * Rotate on-call duties weekly amongst team members. This requires 24 hour, 7 days a week, availability to respond to customer problems; * Work with Manager and Business Analysts within IT as necessary on special projects or pending changes to TOS procedures; * Work with other IT Application teams on triage support transition documentation; * Research and seek solutions to more difficult problems of issues that arise; * Remain abreast of IT Support policies and procedures; * Assist other TOS Specialists with applications and software when needed; * Attend and participate in daily IT Support call; * Coordinate, monitor, and verify production batch jobs on local and enterprise schedulers; * Analyze File Transfer Protocol (FTP) logs, troubleshoot problems and cancel/rerun/restart batch jobs and failed data processes; * Ensure that the 24 hour job run schedule is completed within the Service Level Agreements (SLA) timeframe; * Assist with testing of new hardware, software and business processes in test/development/User Acceptance Testing (UAT) environments prior to production installs and monitor testing turnover; * Open OUC FootPrints incident tickets and work service requests; * Contact internal customers and external vendors to verify and complete business processes; * Support network and storage configuration, data center operations and infrastructure hardware/software (i.e. Microsoft server platforms, System Center, etc.); * Maintain accurate, technical documentation and event turnover for management and IT partners; communicate threats, issues and missed SLA levels through incident management and call-out protocols; * Perform other duties as assigned. Technical Requirements * Working knowledge of all, but not limited to the following: * Mathematics; * Computer Equipment; * Information Processing; * Technology Hardware/Software; * Software logs; * Technical documentation; * Shift turnover; * Operational manual; * Familiarity with all, but not limited to the following: * Software Applications (i.e. PSERM, CC&B, AutoCAD, FootPrints Service Core); * Unix/Linux Windows 10/11; * Control-M; * FTP Protocols; * Communicate with customers with the objective to process transactions or resolve problems; * Related industry, organizational and departmental policies, practices, and procedures; legal guidelines, ordinances, and laws; * Ability to make arithmetic computations using whole numbers, fractions and decimals, and compute rates, ratios, and percentages; * Ability to use Microsoft Office Suite (Word, Excel, Outlook, etc.) and standard office equipment (telephone, computer, copier, etc.). Education/Certification/Years of Experience Requirements * High School Diploma or GED (required). * One (1) year experience working in a call center environment or Customer Service or related industry providing technical support (required). * Minimum of one (1) year of experience in data processing i.e. working with computer software/hardware/helpdesk support or similar (required). Working Conditions This job is absent of disagreeable working conditions. It is performed in an office work environment. This job requires the ability to work a flexible and changing schedule. The team operates 24/7/365, including weekends and holidays and therefore will require working a variety of schedules and remain on-call as scheduled. Physical Requirements This job includes very frequent speaking/hearing, reading/writing/typing, and computer use. This job requires frequent standing, walking, sitting, and bending. There may be occasional climbing, kneeling, reaching overhead, etc. OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, sex, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations. EOE M/F/Vets/Disabled
    $46.3k-57.9k yearly 7d ago
  • Technical Support Specialist

    Wavetronix 3.6company rating

    Technical assistant job in Oviedo, FL

    Product Support Technician Success Profile *This role will be advertised as Technical support specialist but internally will be called Product support specialist. Wavetronix is seeking a skilled and motivated individual to join our support team as a Product Support Technician. A successful candidate will be responsible for providing technical support and assistance to our customers while maintaining strong relationships with them. The Product Support Technician will play a crucial role in ensuring customer satisfaction and promoting the effective use of our products. Note: This role will be open in our Springville, UT, Nashville, TN, and Oviedo, FL location. Any location will be required to work onsite M-F 5am-2pm MT/6am-3pm CT/7am-4pm ET. A successful Support Technician Success will: Provide world-class support for Wavetronix products on the phone, via email, and in person. Document and track all customer interactions in CRM, including cases, activities, and communication. Track and update RMAs providing reports/updates to customers and internal teams. Demonstrate expert-level knowledge of all Wavetronix products, including hardware, software, drivers, and licenses. Master installation, configuration, and troubleshooting of Wavetronix products. Provide support for on-site installation/configuration of products and diagnose technical errors or problems, either over the phone, via email, or in person. Document processes, produce detailed trip reports, and maintain CRM knowledge base. Collaborate with the team, share information across the organization, and ensure final resolutions for support issues. Comprehend customer requirements, make appropriate recommendations, and escalate support issues when necessary. Provide technical training on products to customers, both in the field and in-office. Work flexible shifts, adapt workflow to changing project schedules, and travel to multiple locations. Build positive relationships with customers and provide excellent customer support. Vet customers for access to the Wavetronix customer portal, assign access levels, and update accurate information in CRM. Maintain an expert-level understanding of Dynamics 365 Customer Service. Possess strong written and verbal communication skills. Collaborate actively in a team-oriented environment to accomplish shared goals and support cross-functional initiatives. Communicate proactively and professionally with team members and managers to ensure alignment, share updates, and resolve issues. Participate in ongoing training and development opportunities to enhance personal growth, improve job-related skills, and contribute to team success. Perform other duties, tasks, and responsibilities, including as listed in GlassFrog, and support other teams as assigned, which may fall outside the essential duties and responsibilities. Requirements: Previous experience in a similar technical support role. Strong technical background with a technical degree or certifications IMSA Signal Technician Level I or Level II (Field) a plus but not required. Excellent problem-solving and troubleshooting skills. Proficiency in using CRM systems, preferably Dynamics 365 Customer Service. Knowledge of networking concepts. Exceptional written and verbal communication skills. Ability to work independently and within a team. Willingness to travel to multiple locations as required. Self-motivated and driven to achieve customer satisfaction. Strong organizational and time management skills. Compensation: 19-28/hr More specifically, the successful Product Support Technician will exhibit core competencies based on an aggressive training schedule as follows: 3 Month Milestones Understand company core values, strategies, and initiatives. Demonstrate functional knowledge to troubleshoot, test, repair and service Wavetronix technical equipment. Able to effectively use mobile and desktop tools and applications. Have a positive relationship with Wavetronix customers. Able to understand and effectively communicate technical procedures and processes to customers. Comprehend customer requirements and make appropriate recommendations to the client. Effectively communicate and cooperate with Technical Services and share information across the organization. Demonstrate a functional knowledge of the RMA process. Navigate CRM and ERP systems proficiently and demonstrate the ability to create records in both systems. 6 Month Milestones Master installation and configuration of Wavetronix products. Demonstrate the ability to troubleshoot, test, repair, and service technical equipment. Demonstrate functional knowledge of Wavetronix non-core product line. 12 Month Milestones Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products. Learn intersection and controller cabinet basic operation. Perform at least 5 solo technical customer visits. Wavetronix is the leader in radar in the Intelligent Traffic Industry. Our best Product Support Technicians can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem. If you are a dedicated and customer-oriented individual with a passion for technical support, we encourage you to apply for the position of Product Support Technician. Join our team and help us deliver world-class support to our valued customers. About Wavetronix Wavetronix' core purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 25+ years. We continue to invest in long-term growth, creating even more opportunities. Wavetronix is an affirmative action equal opportunity employer.
    $38k-69k yearly est. Auto-Apply 60d+ ago
  • Medication Technician (Medication Assistant)

    Sonata Longwood

    Technical assistant job in Longwood, FL

    You. Belong. Here. At Sonata Longwood we place a high emphasis on the overall wellbeing of our residents and believe in providing excellent care and customer service! Come be a part of the excitement as we continue our journey of touching lives in this beautiful community and premier work atmosphere! If that's not reason enough, as a certified Great Place to Work for 8 years in a row, we proudly offer eligible team members: Medical, Dental and Vision benefits Company-paid Life Insurance and Voluntary Disability Generous Paid Time Off (PTO) Plan and paid holidays 401(k) Retirement Savings Plan with company match You deserve to be part of our thriving culture! Apply today! info.flclearinghouse.com Purpose: The Medication Assistant is responsible for the care and assistance of medication administration of residents according to their Individual Service Plan and Physician Orders. They report to the Wellness Director or their designee. Qualifications - Education and Experience: Each team member who assists or administers medication shall be authorized by the applicable state governing authority. Meet requirements of the state assisted living medication assistant guidelines Preferably experience in medication assistance with older adults. Experienced and interested in working with older adults. Demonstrates organizational skills Mature, pleasant, friendly, and cheerful personality. Responsibilities - Essential Functions: Administer and/or assist with self- administration of prescribed medication to residents and maintain related medical records under the supervision of the RN and/or LPN. Verify identity of resident receiving medication and record name of drug, dosage, route, and time of administration on specified forms of records. Presents medication to residents and observes ingestion or other application, assists or administers medication, using specified procedures. Take vital signs or observes residents to detect respond to specified types of medication and prepares report or notifies designed personnel of unexpected reactions. Document reasons prescribed drugs are not ingested by resident. Adhere to community medication policies. Administers or assists with medication administration via the following routes: oral, topical, eye, ear and nose, rectal, transdermal, sublingual and buccal per state and certification guidelines. May receive supply of ordered medications from the pharmacy May record and restock medication inventory. Complete required annual medication training. Provide personal care to the resident in a compassionate and understanding manner. Under the direction of the RN or Wellness Manager, the medication assistant may perform the following duties: Provide bed bath, shower or tub bath as appropriate Provide appropriate care of skin, hair, nails, mouth and feet Provide good body alignment, positioning, and range of motion exercises for non-ambulatory patients Assist resident in and out of bed and with ambulation Assist resident with use of bedpan, urinal, commode and bathroom Assist with feeding and dressing residents Monitor and record temperature, pulse, respirations and blood pressure, as directed by the Wellness Manager. Significant changes in the resident's condition will be reported to the Wellness Manager immediately. Change simple dressings and ostomy bags Assist with catheter cares Remind and assist resident in taking pre-measured medications Maintain an accurate and complete record of care provided and document observations appropriately Perform various housekeeping duties related to resident care Responsible for maintenance of electronic medical records, written documentation, assuring accuracy, completeness and compliance with regulations, certification standards, legal and ethical standards. Provides outstanding service to all Residents, family members, responsible persons, and visitors of Residents. Facilitates socialization among Residents by leading activities Invites and/or reminds Residents to participate in planned activities. Carries out other duties as assigned by the Wellness Director or designee to ensure smooth operation of the program and to meet resident needs May have their picture taken and image used in social media or community advertising. May be video recorded from devices installed by families in residents' apartments.
    $22k-36k yearly est. 16d ago
  • Medication Technician (Medication Assistant)

    Sonata Windermere

    Technical assistant job in Windermere, FL

    Inspiration lives here. Come grow with us. Sonata Windermere , an AgeWell Solvere Living managed community, offers an upscale working environment within our award winning AL and Memory care community. Our vision - to inspire people to reach their full potential - starts with our team members. Which means your talents and passions not only have a home here - they have a place to be nurtured and grown. Great opportunities start here! As a certified Great Place to Work for 8 years in a row, AgeWell Solvere Living proudly offers: Medical, Dental and Vision benefits Company-paid Life Insurance and Voluntary Disability Paid Time off and Holidays 401(k) Retirement Savings Plan You deserve to be part of our thriving culture! Apply today! info.flclearinghouse.com Purpose: The Medication Assistant is responsible for the care and assistance of medication administration of residents according to their Individual Service Plan and Physician Orders. They report to the Wellness Director or their designee. Qualifications - Education and Experience: Each team member who assists or administers medication shall be authorized by the applicable state governing authority. Meet requirements of the state assisted living medication assistant guidelines Preferably experience in medication assistance with older adults. Experienced and interested in working with older adults. Demonstrates organizational skills Mature, pleasant, friendly, and cheerful personality. Responsibilities - Essential Functions: Administer and/or assist with self- administration of prescribed medication to residents and maintain related medical records under the supervision of the RN and/or LPN. Verify identity of resident receiving medication and record name of drug, dosage, route, and time of administration on specified forms of records. Presents medication to residents and observes ingestion or other application, assists or administers medication, using specified procedures. Take vital signs or observes residents to detect respond to specified types of medication and prepares report or notifies designed personnel of unexpected reactions. Document reasons prescribed drugs are not ingested by resident. Adhere to community medication policies. Administers or assists with medication administration via the following routes: oral, topical, eye, ear and nose, rectal, transdermal, sublingual and buccal per state and certification guidelines. May receive supply of ordered medications from the pharmacy May record and restock medication inventory. Complete required annual medication training. Provide personal care to the resident in a compassionate and understanding manner. Under the direction of the RN or Wellness Manager, the medication assistant may perform the following duties: Provide bed bath, shower or tub bath as appropriate Provide appropriate care of skin, hair, nails, mouth and feet Provide good body alignment, positioning, and range of motion exercises for non-ambulatory patients Assist resident in and out of bed and with ambulation Assist resident with use of bedpan, urinal, commode and bathroom Assist with feeding and dressing residents Monitor and record temperature, pulse, respirations and blood pressure, as directed by the Wellness Manager. Significant changes in the resident's condition will be reported to the Wellness Manager immediately. Change simple dressings and ostomy bags Assist with catheter cares Remind and assist resident in taking pre-measured medications Maintain an accurate and complete record of care provided and document observations appropriately Perform various housekeeping duties related to resident care Responsible for maintenance of electronic medical records, written documentation, assuring accuracy, completeness and compliance with regulations, certification standards, legal and ethical standards. Provides outstanding service to all Residents, family members, responsible persons, and visitors of Residents. Facilitates socialization among Residents by leading activities Invites and/or reminds Residents to participate in planned activities. Carries out other duties as assigned by the Wellness Director or designee to ensure smooth operation of the program and to meet resident needs May have their picture taken and image used in social media or community advertising. May be video recorded from devices installed by families in residents' apartments.
    $22k-36k yearly est. 8d ago
  • Technologist Assistant Float

    Radiology & Imaging Specialists of Lakeland

    Technical assistant job in Lakeland, FL

    Job Title: Technologist Assistant Float Job Location: Central, Plant City, Pablo, WIC, PET Truck - including Winter Haven and Sarasota/Bradenton locations Division/Department: Radiologist & Imaging Specialists Reports to: Officer Supervisor Type of Shift: Full Time Company Mission/Summary Recognized and accredited by the American College of Radiology, Radiology and Imaging Specialists (RIS) prides itself on being a high-quality workplace that is supportive of you through teamwork and celebrating success. RIS has grown to be one of the leading radiology providers in Polk County since starting over 50 years ago. With more than 45 physicians and five imaging centers, our physicians, administration, and staff strive to be an independent radiology practice providing the community with high-quality, compassionate service utilizing leading-edge technology. As a growing company, you'll find opportunities to strengthen and develop your career in healthcare with a team of supportive leaders. RIS is based in historic Lakeland Florida, with great community offerings such as outdoor recreational activities, excellent universities, award-winning community theaters, art museums, and more. Introduction The Technologist Assistant is responsible for assisting the technologist in the patient/scanning process. This position requires detailed knowledge of all aspects of patient services, including patient appointments, registration protocols, billing practices, telephone practices, scheduling guidelines and back-up to the front desk when needed. The position requires the ability to plan, schedule, organize and respond appropriately to a wide variety of subjects and situations. Job Objectives Properly inputs all required patient information into the system including patient history in complete sentences, performing providers, and any additional information to the radiology technologist Directs patient regarding changing protocols Prepares procedure rooms and assists in procedures as needed in compliance with RIS safety protocols Properly identifies patients and demonstrates compassion while maintaining patient confidentiality, explains exam to patients to ensure patient safety and cooperation Assists the technologist with patient position as appropriate Comforts patients; anticipating patient needs, anxieties and questions Stocks exam rooms with necessary supplies, maintain equipment and reports any equipment malfunction to the supervisor or appropriate service provider Checks schedules on a daily basis Floats to various sites on a regular basis, including the PET Truck locations Front Desk duties: Registers new patients and updates existing patient demographics by collecting detailed patient information including verifying patient's current insurance information Assists patients with registration/check-in process ensuring all necessary forms are completed Collects co-pays and processes payments Scans information into patient charts Responsible for cash box protocols Burns CDs when requested, uploads CDs from outside facilities for comparison as necessary Perks and Benefits RIS offers competitive Medical, Dental, Vision, Life and Disability insurance Education and Experience High school graduate or equivalent required, college degree preferred Medical Assistant certification preferred Customer Service experience preferred Skills & Qualifications Excellent organizational, written, and verbal communication and interpersonal skills are required High levels of compassion, intelligence, and cultural sensitivity are required Skills in establishing and maintaining effective working relationships with staff and patients and the ability to work independently Thorough knowledge of administrative practices and procedures Physical Requirements Ability to sit for prolonged periods Normal hand eye coordination and manual dexterity Ability to lift up to 50 lbs. Ability to distinguish letters and symbols Ability to respond quickly to sounds Clarity of vision at close distances (20 inches or less) and far distances (20ft or more) Ability to work independently Radiology and Imaging Specialists is an equal opportunity employer
    $22k-36k yearly est. Auto-Apply 20d ago
  • Assistant in Training / Spray Tech

    Evermore Orlando

    Technical assistant job in Orlando, FL

    Shape the Next Generation of Vacations! Welcome to Evermore Orlando Resort-the resort that's redefining the Orlando vacation experience. Just steps away from Walt Disney World , Evermore stretches across 1,100 acres and offers a one-of-a-kind blend of spacious, upscale vacation homes, flats, and villas alongside the luxurious Conrad hotel. Our Team Members are true trailblazers, reimagining the vacation experience for each guest. Here, guests create their own adventure, enjoying the best of both worlds: the space and comforts of vacation home rentals combined with the amenities and services of a world-class resort. Evermore is Orlando's ultimate game changer. In a city known for its theme parks and endless lines, Evermore is the paradise guests crave on their days between park visits. Imagine endless relaxation around Orlando's first and only beach paradise, Evermore Bay. Our stunning 8-acre crystal-clear lagoon is framed by zero-entry swim zones, beach bars, private cabanas, cozy firepits, and 20-acres of white sand. From beachside bars to a vibrant food hall and rooftop dining with views of the fireworks, we've crafted unforgettable experiences. Guests can challenge themselves on 2 Jack Nicklaus championship golf courses, enjoy water sports including kayaks and paddleboards, a family water slide, rope swing, and activities that fill their days including pickleball, bocce ball, and volleyball. If you're excited to help guests reimagine the Orlando vacation, join us! Become part of an energetic team bringing Evermore Orlando Resort to life! Key Responsibilities: Golf Maintenance Support: As a Golf Maintenance Support team member, you will assist leadership, including the Director and Superintendents in planning and executing daily tasks such as mowing, topdressing, irrigation, and fertilization across all greens, tees, fairways, and roughs. Team Lead: As a Team Lead, you will guide and mentor the golf maintenance team, ensuring adherence to high standards and protocols while learning the responsibilities of an Assistant Superintendent. Staff Leadership & Communication: Serve as the primary point of contact for staff, provide direction for daily assignments, coach skill development, and act as a liaison between the team and management to address issues promptly. Operational Support: Assist with scheduling, standup meetings, training, performance reviews, and documentation. Training: Responsible for training other team members assigned to similar tasks. Water Management & Irrigation: Oversee hand-watering of greens, watering in applied chemicals or fertilizers as needed, and assist in the operation, maintenance, and troubleshooting of the irrigation system to ensure efficient water distribution Spray Technician: As a Spray Technician, you will work under the guidance of the Golf Course Superintendent to manage the health and nutrition of the turf through precise chemical and fertilizer applications. Application & Calibration: Expertly apply fertilizers and pesticides across resort properties using hand spreaders, push spreaders, hand sprayers, and riding sprayers, ensuring all equipment is properly calibrated. Agronomic Health: Assist in implementing and monitoring pest and disease management programs to maintain premium turf conditions. Documentation: Maintain detailed and accurate records of all chemical and fertilizer applications and related maintenance activities. Environmental Stewardship: Execute best practices for environmental responsibility to protect the natural surroundings of the golf course, landscape grounds, and maintenance facilities. Equipment Operation: In the role of Equipment Operator, you will safely utilize and maintain a variety of machinery, including sprayers and utility vehicles, while ensuring all operations adhere to strict safety protocols. Equipment Maintenance: Support the safe operation and upkeep of golf course equipment, ensuring all machinery is functional and addressing mechanical issues promptly. Safety & Training: Serve as a lead equipment operator and trainer, ensuring all staff members are proficient and safely trained in the proper use of all tools and maintenance equipment. Additional Responsibilities: Safety & Compliance: Uphold and enforce safety protocols to ensure a secure environment for all staff and guests. Project Support: Participate in golf course improvements, landscaping enhancements, and renovation projects under the direction of the Golf Course Superintendent. Financial Stewardship: Assist in managing the department budget by contributing to cost-control measures and expense forecasting. General Duties: Perform all other tasks as assigned to support the needs of the Golf Maintenance Department. Education: Minimum Education: High school diploma or equivalent required. Preferred Education: A degree in Horticulture, Turfgrass Management, or a related field is preferred. Experience Industry Experience: Minimum of two years' experience in golf course maintenance operations. Agronomic Applications: Prior experience with golf course chemical and fertilizer applications is required. Leadership: Managerial or supervisory experience is preferred, but not mandatory. Technical Expertise: Strong knowledge of golf course maintenance, landscaping, spray and chemical applications, equipment operation, and irrigation systems. Work Ethic & Problem Solving: Strong work ethic, high adaptability, and the ability to solve problems independently. Communication & Interpersonal Skills: Effective communication and interpersonal skills for team coordination, guest interactions, and mentoring colleagues. Leadership & Coaching: Proven ability to provide positive guidance, support, and coaching to other team members in their daily duties. Learning Agility: Strong active listening skills, ability to take direction, ask questions, and commit to continuous learning. Attention to Detail: Exceptional attention to detail to ensure the golf course is consistently maintained to the highest standards. Golf Knowledge: Strong understanding of the basic principles and etiquette of golf. Language & Instruction: Ability to understand and follow both verbal and written instructions in English independently, including immediate safety commands. Autonomy: Strong ability to work independently with minimal supervision, follow directions, and successfully complete assignments. Safety & Compliance: Adherence to all safety protocols and procedures. Equipment Operation: Proficient in operating a wide range of golf maintenance equipment, from hand tools to all mower operations. Time Management: Strong time management skills and the ability to effectively multi-task in a busy work environment. Licenses and Certifications: Professional Education: Enrollment in or completion of coursework in Turf Management, Horticulture, or a related field is preferred; equivalent professional experience and education will be considered. Required Licensing: Possession of, or the ability to obtain, at least one of the following certifications within 90 days of hire or promotion: State of Florida Commercial Turf & Ornamental License Florida Golf Course Best Management Practices (BMP) Certification Green Industries Best Management Practices (GI-BMP) Certification Limited Commercial Fertilizer Applicator License Physical Requirements: Physical Agility: Ability to stand and remain mobile for the duration of a full shift, with the capacity to stoop, kneel, bend, and reach repeatedly in a fast-paced environment. Strength & Stamina: Capable of safely lifting, carrying, pushing, and pulling equipment or materials weighing up to 50 pounds. Environmental Exposure: Comfort working in a variety of conditions, including prolonged outdoor exposure to Florida's heat, humidity, and inclement weather, as well as indoor maintenance areas. Sensory Proficiency: Must possess the visual acuity, hearing, and olfactory senses necessary to monitor equipment performance and identify chemical applications; maintain high manual dexterity for the precise operation of tools and machinery. Our Work Culture & Environment: We promote a work environment where Team Members thrive in a dynamic, fast-paced environment, bring curiosity and dedication to deliver remarkable service, and have a sense of humor to enjoy the journey. We create a work culture that is inclusive, team-focused, committed to Evermore's core values-Easy on Purpose, Unexpected Delight, and Service Savvy-and fosters a culture built on TOGETHERNESS. At Evermore, your role isn't just a job-it's a chance to be part of something groundbreaking, a revolution in travel, and we need passionate individuals to help us bring this vision to life! We're building a whole new class of hospitality in Orlando, so we're looking for Team Members who thrive in a dynamic, fast-paced environment, bring curiosity and dedication to deliver remarkable service, and have a sense of humor to enjoy the journey. As an Evermore Team Member, you'll be part of an inclusive, collaborative workplace where we are dedicated to setting a new standard for professionalism and fostering a culture of TOGETHERNESS. We offer our Team Members competitive pay, along with a range of benefits including FREE Life Insurance, FREE Short-Term Disability, FREE Long-Term Disability. Additionally, we provide affordable health benefits, including Medical, Dental, and Vision coverage for your dependents. Furthermore, we offer a 401K with employer match, a robust paid time off policy, parental and grandparent leave, as well as family and pet bereavement leave. We also have unique policies in support of our team and significant relationships in their lives. Are you ready to join the team that's redefining how to vacation? Join us today! We can't wait to meet you! EOE/M/F/D/V #LI-JM1
    $22k-36k yearly est. 11d ago
  • IT Support Specialist

    Dave School 3.8company rating

    Technical assistant job in Orlando, FL

    Job Description The IT Support Specialist will provide technical assistance with the installation and maintenance of hardware, software, network communication and workstations including troubleshooting, technical support and training. It will serve as a technical resource for site based staff and personnel. Minimum Requirements: Associate Degree in Information Technology or Computer Science. Minimum of 1 year of previous experience in network maintenance, desktop support and design. Certification of A+ and N+ Essential Duties and Responsibilities: Troubleshoots and maintains FTC approved site based networks, workstations peripherals/hardware and databases. Provides technical support for computer hardware and software as well as assisting users with the use of e-mail, internet, and office productivity software. Retrieve, review and/or modify data and deployment software. Track software licensing and the use of software on site in accordance with corporate policy. Maintain a database and inventory of technical equipment. Assist in the preparation and planning of the school-based technology plan and SOP. Oversees and maintain the school site. Responsible for keeping up to date on current technology being used by the company. Benefits: Medical Coverage -Including additional options HSA, and FSAs - Dependent, and Health Care Dental/Vision Insurance Coverage 12 Paid Holidays / Paid Time Off / Paid Volunteer Day 401[k] with 50% Employer Matching Short-Term Disability Life Insurance Supplemental Life Insurance Options Growth Opportunities / Education Assistance and Professional Development Benefits No Cost Benefits: Group Life Insurance Long Term Disability Talent Referral Program TicketsatWork - Discount Entertainment Program Enjoy a paid day off on your birthday (available to full-time employees after two years) Who We Are NUC University has been the institution of choice for a diverse population for more than 40 years. The institution comprises nine locations in Florida (Deland, Kissimmee, Orlando, Lakeland, South Miami, Pembroke Pines, Tampa, South Florida, and DAVE School), seven campuses in Puerto Rico (Arecibo, Bayamón, Caguas, Mayagüez, Ponce, Río Grande, and Escorial), an IBC Technical Division with 12 locations in Puerto Rico, and the NUC Online Division with students all across US and Puerto Rico. It offers degrees at various levels, such as diploma, associate, bachelor's, and master's, in fields including Healthcare, Construction, Culinary Arts and Hospitality, Beauty, Visual Arts, Business Management, Technology, Health Studies, Criminal Justice, Psychology, and Education. NUC University - Florida Technical College is an Equal Opportunity/Affirmative Action Employer and does not discriminate based on race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state, or local law. The selected applicant will undergo a background check, educational verification, and drug testing.
    $38k-70k yearly est. 13d ago
  • Tech Support Specialist II

    Crosslink 4.1company rating

    Technical assistant job in Orlando, FL

    Technical Support Specialist II Technical Support Specialist II assists all levels of support within the technical support department. The primary responsibility is to be the main contact for customers to provide technical support and service for CrossLink products. Must have a thorough understanding of Customer Service and Technical Support procedures and policies to ensure that clients issues are resolved timely and accurately. Required tasks include resolving escalations from Technical Support Agents. Essential Responsibilities: To receive inbound telephone calls, chat messages, and emails from customers on product questions. To provide customers with a user-friendly explanation and follow-ups developing relationships, assurance, and confidence. Create Jira Issues and ensure issues are fully documented to allow for a seamless escalation to other personnel. Monitor Jira Issues and escalate to ensure problems are handled as expeditiously as possible. Analyze customer cases to identify trends and specific customer pain points to drive improvement in service quality and effectiveness. User professional judgement to resolve problems. Serve as a point of contact for large customers. Assist seasonal technical support agent and resolve/report problems. Owning and driving various aspects of quality assurance from a technical support team perspective. Provide assessment of existing systems and recommend improvement. Work effectively either solo or in a team. Performs additional related duties as assigned by management. Must have excellent communication skills (verbal and written). Prepare for and support new products within technical areas. Preferred Skills: Associates Degree in Computer Science, or 3 years of experience 2 years software technical support in a call center environment, Windows Environment, Network Functions, and Configurations and Software Applications 2 years Customer Service Bi-Lingual (English/Spanish) Basic knowledge of Tax concepts
    $38k-70k yearly est. 17d ago
  • Technician Associate-Spectrometer

    Halma 3.7company rating

    Technical assistant job in Orlando, FL

    About Us: Ocean Optics is a fast-paced, high performing and high growth organization that was recently named one of Orlando's Best Places to work! Our people thrive in an inclusive, innovative, and collaborative culture. Join our team of instigators of the possible where WE MEASURE WHAT MATTERS .For more information please visit ************************** ABOUT THE OPPORTUNITY Use in house software applications to program circuit boards and calibrate light measuring devices Perform bench-type processes to complete mechanical, optical and electrical assemblies, and sub-assemblies, using hand tools, and electronic and pneumatic tooling. Report defective materials or questionable conditions to the department supervisor. Maintain the work area and equipment in a clean and orderly condition and follows prescribed safety regulations. Complete tasks as directed by manufacturing schedules with minimum supervision Work performed in a shop environment. May work at different workstations as production needs require, or shifts from one station to another, during the assembly process ABOUT THE CANDIDATE Our ideal candidate will bring the following knowledge and experience: Minimum 3-year related factory experience High school diploma or equivalent Attention to detail, able to use soldering tools, good dexterity, ability to multi-task, and ability to work alone and in groups. Use and be familiar with assembly and measuring tools, interpret visual aids and must be able to perform simple shop math Electro-Optical assembly background a plus. Ability to learn new skills in a timely manner, interpret visual aids and work overtime when needed. Be proficient with Microsoft Office (Word, Excel, Outlook) ABOUT THE COMPANY Ocean Optics pioneered miniature spectrometers and delivers spectral solutions to researchers, OEMs and industrial customers, also designs and builds industrial-grade photonics systems for material inspection, chemical identification and quality assurance. Our mission is to lead in creating precise yet practical optical solutions that enable researchers and industry to solve meaningful problems in health, safety and the environment. We have discovered, refined and delivered new approaches to solving problems with spectroscopy and imaging technologies. Backed by deep experience, we are working within applications including biomedical, semiconductors, research & science, industrial, environmental, food & agriculture, and safety & security. We partner with customers to achieve ambitious goals, leveraging the power of light for advancement in health, safety and the environment. With more than 200 employees worldwide, including in the US, Europe, and Asia, we leverage the wealth of knowledge from a diverse and multidisciplinary team, which drives our growth and high performance. Ocean Optics is a subsidiary of Halma plc, an international market leader in safety, health, and environmental technology. ABOUT THE PERKS Ocean Optics offers a comprehensive compensation package and health and wellness benefits. Also, as a member of the Halma Group of companies (*************** our employees enjoy excellent career development, networking, and advancement opportunities worldwide. EQUAL OPPORTUNITY EMPLOYER (US) Ocean Optics is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status. #LI-KS1 #LI-Onsite
    $67k-107k yearly est. Auto-Apply 60d+ ago
  • Technician Associate-Spectrometer

    Apollo Americ

    Technical assistant job in Orlando, FL

    About Us: Ocean Optics is a fast-paced, high performing and high growth organization that was recently named one of Orlando's Best Places to work! Our people thrive in an inclusive, innovative, and collaborative culture. Join our team of instigators of the possible where WE MEASURE WHAT MATTERS .For more information please visit ************************** ABOUT THE OPPORTUNITY Use in house software applications to program circuit boards and calibrate light measuring devices Perform bench-type processes to complete mechanical, optical and electrical assemblies, and sub-assemblies, using hand tools, and electronic and pneumatic tooling. Report defective materials or questionable conditions to the department supervisor. Maintain the work area and equipment in a clean and orderly condition and follows prescribed safety regulations. Complete tasks as directed by manufacturing schedules with minimum supervision Work performed in a shop environment. May work at different workstations as production needs require, or shifts from one station to another, during the assembly process ABOUT THE CANDIDATE Our ideal candidate will bring the following knowledge and experience: Minimum 3-year related factory experience High school diploma or equivalent Attention to detail, able to use soldering tools, good dexterity, ability to multi-task, and ability to work alone and in groups. Use and be familiar with assembly and measuring tools, interpret visual aids and must be able to perform simple shop math Electro-Optical assembly background a plus. Ability to learn new skills in a timely manner, interpret visual aids and work overtime when needed. Be proficient with Microsoft Office (Word, Excel, Outlook) ABOUT THE COMPANY Ocean Optics pioneered miniature spectrometers and delivers spectral solutions to researchers, OEMs and industrial customers, also designs and builds industrial-grade photonics systems for material inspection, chemical identification and quality assurance. Our mission is to lead in creating precise yet practical optical solutions that enable researchers and industry to solve meaningful problems in health, safety and the environment. We have discovered, refined and delivered new approaches to solving problems with spectroscopy and imaging technologies. Backed by deep experience, we are working within applications including biomedical, semiconductors, research & science, industrial, environmental, food & agriculture, and safety & security. We partner with customers to achieve ambitious goals, leveraging the power of light for advancement in health, safety and the environment. With more than 200 employees worldwide, including in the US, Europe, and Asia, we leverage the wealth of knowledge from a diverse and multidisciplinary team, which drives our growth and high performance. Ocean Optics is a subsidiary of Halma plc, an international market leader in safety, health, and environmental technology. ABOUT THE PERKS Ocean Optics offers a comprehensive compensation package and health and wellness benefits. Also, as a member of the Halma Group of companies (*************** our employees enjoy excellent career development, networking, and advancement opportunities worldwide. EQUAL OPPORTUNITY EMPLOYER (US) Ocean Optics is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status. #LI-KS1 #LI-Onsite
    $62k-100k yearly est. Auto-Apply 60d+ ago
  • PC Support Road Tech

    Nemours

    Technical assistant job in Orlando, FL

    Nemours is seeking a PC Support Road Tech (Full-Time), to join our Nemours Children's Health team in Orlando, Florida. The PC Technician's role is to provide daily on-premises operational support and maintenance of Nemours devices. This includes end user devices, peripherals and other related desktop technologies that may be used daily and require hands on support. This position is required to install, repair, upgrade, replace and maintain hardware/software peripheral equipment. Support responsibilities also include patient facing entertainment systems, technology configuration and deployment along with providing support for locally installed software. This position will primarily receive customer incident and request tickets assigned by the Service desk. Providing daily in person support, adhering to agreed SLAs, and keeping the customer informed of actions taken to address their problem is foundational to the success of the PC Technician. The PC technician must provide exceptional customer service; have strong Operating System understanding and able to work in a demanding clinical environment. Collaborating with other IS teams in providing advance Desk Side technology support is fundamental. Install, maintain, and repair desktop related equipment and software (PCs, peripherals, laptops, printers, mobile devices, phones, scanners, workstation on wheels, standard/nonstandard local software including but not limited to MS Office, Visio, Adobe) Partner with the Desk Side Multimedia Technician in providing first line support for conference rooms including conducting room rounding and providing daily support. Engage and coordinate with hardware and software vendors to repair/support technology components in a timely manner. Participate in On-Call rotation as assigned by management, complying with the departmental on call policy. Participate in after-hours support activities as required. Accurately document tickets for instances of hardware failure, repair, installation, and removal. Partner with Service Desk to transfer knowledge to Tier one for improved First Contact Resolution. Provide on premise support for all Nemours locations as assigned. Perform equipment relocation as needed. Adhere to Asset management processes to ensure accurate recording of company resources from receipt to configuration and ultimately delivery of assets including adhering to the Asset Disposal policy. Maintain strong expert level knowledge & understanding of current operating systems, network, printing, including an understanding of clinical workflows and how hardware interacts with systems. Provide regular rounding support to clinical and non-clinical areas to ensure optimal functionality to the equipment supported. Excellent team collaboration and interpersonal skills. Job Requirements Associate's Degree or equivalent combination of education and relevant work experience required. Minimum of one (1) to three (3) years experience required. Excellent team collaboration and interpersonal skills. Able to work with a minimum of supervision. Travel required to support Nemours satellite clinic locations. Clean driving record for the past two years required. #LI-EP1 About Us Nemours Children's Health is an internationally recognized children's health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida. Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I. DuPont Trust, as well as other income. As one of the nation's premier pediatric health systems, we're on a journey to discover better ways of approaching children's health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child's world a place to thrive. It's a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever. Inclusion and belonging guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build an inclusive and supportive environment. All of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families. To learn more about Nemours Children's and how we go well beyond medicine, visit us at *************** .
    $34k-57k yearly est. 5d ago
  • PC Support Road Tech

    Nemours Foundation

    Technical assistant job in Orlando, FL

    Nemours is seeking a PC Support Road Tech (Full-Time), to join our Nemours Children's Health team in Orlando, Florida. The PC Technician's role is to provide daily on-premises operational support and maintenance of Nemours devices. This includes end user devices, peripherals and other related desktop technologies that may be used daily and require hands on support. This position is required to install, repair, upgrade, replace and maintain hardware/software peripheral equipment. Support responsibilities also include patient facing entertainment systems, technology configuration and deployment along with providing support for locally installed software. This position will primarily receive customer incident and request tickets assigned by the Service desk. Providing daily in person support, adhering to agreed SLAs, and keeping the customer informed of actions taken to address their problem is foundational to the success of the PC Technician. The PC technician must provide exceptional customer service; have strong Operating System understanding and able to work in a demanding clinical environment. Collaborating with other IS teams in providing advance Desk Side technology support is fundamental. * Install, maintain, and repair desktop related equipment and software (PCs, peripherals, laptops, printers, mobile devices, phones, scanners, workstation on wheels, standard/nonstandard local software including but not limited to MS Office, Visio, Adobe) * Partner with the Desk Side Multimedia Technician in providing first line support for conference rooms including conducting room rounding and providing daily support. * Engage and coordinate with hardware and software vendors to repair/support technology components in a timely manner. * Participate in On-Call rotation as assigned by management, complying with the departmental on call policy. Participate in after-hours support activities as required. * Accurately document tickets for instances of hardware failure, repair, installation, and removal. Partner with Service Desk to transfer knowledge to Tier one for improved First Contact Resolution. * Provide on premise support for all Nemours locations as assigned. Perform equipment relocation as needed. * Adhere to Asset management processes to ensure accurate recording of company resources from receipt to configuration and ultimately delivery of assets including adhering to the Asset Disposal policy. * Maintain strong expert level knowledge & understanding of current operating systems, network, printing, including an understanding of clinical workflows and how hardware interacts with systems. * Provide regular rounding support to clinical and non-clinical areas to ensure optimal functionality to the equipment supported. * Excellent team collaboration and interpersonal skills. Job Requirements * Associate's Degree or equivalent combination of education and relevant work experience required. * Minimum of one (1) to three (3) years experience required. * Excellent team collaboration and interpersonal skills. * Able to work with a minimum of supervision. * Travel required to support Nemours satellite clinic locations. * Clean driving record for the past two years required. #LI-EP1
    $34k-57k yearly est. Auto-Apply 5d ago
  • Technical Support Analyst

    Eola Technology Partners

    Technical assistant job in Orlando, FL

    Job DescriptionSalary: Were Hiring! Helpdesk Technician Tier 2 Support (Managed Services) Eola Technology Partners is seeking a skilled and motivated Tier 2 Helpdesk Technician to join our growing Managed Services team. If youre passionate about solving complex technical issues, providing excellent customer support, and want to grow in a collaborative IT environmentwe want to hear from you. Key Responsibilities: Setup and maintain customers' networks, Office 365/Google Workspace environments, and hosted voice environments Provide on-site support at client locations for troubleshooting and deployments Serve as an escalation point and mentor to Tier 1 team members Meet and exceed SLA standards with timely ticket resolution and top-tier customer service Participate in on-call rotation for remote support escalations Qualifications: Bachelor's degree in IT, Computer Science, Business Administration, or equivalent experience 4+ years of diverse technical experience supporting Microsoft 365, Exchange Online, SharePoint Online, Intune, and Azure Must be authorized to work in the U.S. and pass a background check Must pass an initial and random drug screening Desired Skills: Proficiency with Office 365 and Google Workspace administration and support Experience deploying and managing Intune with Windows Autopilot Familiarity with Microsoft Defender for Endpoint Working knowledge of Windows PowerShell scripting Microsoft certifications such as MS-900, MS-700, MS-500, MS-100 and/or AZ-100 preferred Experience supporting end users and documenting procedures/user guides Strong written and verbal communication skills Ability to multitask and manage concurrent projects Detail-oriented, self-motivated, and adaptable under pressure Skilled at translating technical concepts into user-friendly explanations Location: ETP Office *NOTE this is not a remote position Full-Time | Competitive Pay | Career Growth Opportunities
    $34k-57k yearly est. 24d ago
  • IT Support Specialist

    Us Modules

    Technical assistant job in Orlando, FL

    Job Description The IT Support Specialist provides Tier 1-2 technical support to end users across portfolio companies, ensuring stable, secure, and efficient use of corporate systems and devices. This role manages incidents through the ITSM platform, supports core business applications, and partners closely with infrastructure and cybersecurity teams to maintain a reliable end-user environment. Key Responsibilities · Provide Tier 1-2 support for laptops, desktops, mobile devices, printers, conferencing tools, and office connectivity across all business units. · Troubleshoot OS, browser, VPN, and productivity suite issues (e.g., O365), escalating complex incidents as needed. · Manage incidents and service requests in the ITSM tool, meeting or exceeding defined SLAs and customer satisfaction targets. · Perform user onboarding/offboarding, device provisioning, and access management in line with security and HR processes. · Assist with endpoint patching, antivirus, and compliance checks under guidance from Cybersecurity. · Document solutions, FAQs, and knowledge articles to support self-service and continuous improvement. Required Qualifications · Associate's or Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent experience. · 3+ years IT support experience in an enterprise or multi-site environment. · Solid knowledge of Windows and Mac OS, O365, VPN clients, and basic networking. · Strong customer-centric mindset balanced with operational rigor. · Experience with ITSM tools (e.g., ServiceNow, Jira Service Management, Remedy). Preferred Qualifications & Skills · Industry certifications such as CompTIA A+, Network+, or ITIL Foundation. · Strong customer service mindset, with clear written and verbal communication skills. · Ability to prioritize, handle multiple tickets, and work effectively with remote teams.
    $34k-57k yearly est. 12d ago
  • MSP Tech Support

    Pavion

    Technical assistant job in Altamonte Springs, FL

    Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across 70+ U.S. locations and 22 countries. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries. As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service. With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients' needs. Learn more at ************** Pavion and our family of companies are seeking a talented and motivated MSP Tech Support to join our security business unit. Primary Responsibilities: Troubleshoot technical issues, user account management, and provide KB articles Provide advanced technical expertise and commit to customer service Respond to Ticket Requests for IT Technical Support Install, configure, and ship hardware Basic Qualifications: High School Diploma 2-3 Years experience customer service in Technical Position Ability to Self Manage Preferred Qualifications: CompTIA/Microsoft 365 certifications preferred Experience in Service Desk Telephone and ticketing management software Technical Proficiency with Microsoft and Mac operating systems Active Directory Experience Disclaimer: This should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this at any time. The job description is not be construed as a contract for employment. Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
    $29k-52k yearly est. 1d ago
  • Business Technical Support I, Spectrum Business

    Charter Spectrum

    Technical assistant job in Orlando, FL

    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Do you want to be part of a high-performing collaborative team troubleshooting technical issues and ensuring client success? You can do that. Ready to connect with clients across multiple industries and work with smart teams to find the best possible solution? As a part of Enterprise Technical Support at Spectrum Business, you can do that. Spectrum Business provides modern enterprise technology solutions that meet the unique needs of some of the country's biggest brands. If you're looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment. BE PART OF THE CONNECTION No two days are the same as you connect with clients from within our 24/7/365 operations center via phone, trouble ticket, email and client portals. You troubleshoot technical issues for our voice, video, data and managed services by providing step-by-step resolution directions and collaborating with other departments. How you can make a difference: * Provide expertise on networking issues, including WAN, LAN, fiber and Voice technologies to ensure uptime. * Maintain an accurate database and document complex technical issues for repair teams. * Coordinate resolution efforts with NOC, Network Engineering and other teams while keeping clients informed. * Avoid future issues by investigating and identifying the root cause of issues. * Enhance the client experience through process reviews, analysis and recommendations. * Follow this link to learn more about a day in the life of an Enterprise Technical Support team member. WHAT YOU'LL BRING TO Spectrum Business Required Qualifications * Experience: Experience in technical support or network troubleshooting experience in a 24/7 operations or call center environment; Experience working with fiber-based networking or managed services. * Education: Bachelors or associates degree in a technical field or equivalent experience. * Technical Skills: Familiar with network protocols, RF, routers, layer-2 switches, VPN, CWDM, HFC, plant and delivery system, routing protocols and policies and WiFi and VoIP platforms; Knowledge of enterprise hardware and software technical environments; Proficient in Microsoft Office suite. * Skills: Skilled in troubleshooting technical issues, failed equipment, facility issues and escalating as appropriate; Effective English communication skills. * Abilities: Thrives under pressure making decisions and demonstrating a sense of urgency Preferred Qualifications * Cisco or Juniper certification or equivalent. #LI-EW1 CRP101 2026-68740 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    $29k-52k yearly est. 6d ago
  • EV Technician I (Entry-Level / Ground Support)

    Utilities One

    Technical assistant job in Orlando, FL

    Job DescriptionDescriptionAt Utilities One, we are driven by innovation, operational excellence, and a commitment to building the future of critical infrastructure. As a trusted turnkey solutions provider across telecom, power, water, renewable energy, and data center sectors, we deliver high-quality services that connect and empower communities. In addition to our core operations, we offer specialized consulting services that help our clients design, optimize, and execute complex infrastructure projects with confidence and precision. We believe our greatest strength is our people - a team of dedicated professionals who bring expertise, collaboration, and integrity to everything they do. Join us and become part of a growing organization where your contributions make a meaningful impact. We are looking for a qualified EV Technician I (Entry-Level / Ground Support). The EV Technician I role is an entry-level field position supporting EV charging infrastructure construction projects. This role is ideal for candidates looking to start a career in construction or EV infrastructure, with hands-on exposure to jobsite operations, safety practices, and field teamwork. Key Responsibilities Perform general site labor and ground support activities on EV construction sites Assist foremen, equipment operators, and skilled technicians as directed Support trenching, conduit handling, backfilling, and site cleanup Stage materials and maintain jobsite organization Support electrical and civil crews with daily tasks Follow site safety plans, JHA/JSA requirements, and PPE protocols Maintain a safe, clean, and productive work environment Skills, Knowledge and Expertise No prior EV experience required Construction or general labor experience preferred but not required Ability to perform physical work outdoors in varying weather conditions Willingness to learn, follow instructions, and work as part of a team Reliable transportation required OSHA-10 certification preferred (can be obtained after hire) Ability to travel locally and regionally as needed Benefits Health Insurance plans (health, dental, vision); Whole Life Insurance; 401k Plan; PTO/Paid Holidays; Great Work Environment; Career Advancement Opportunities.
    $29k-52k yearly est. 3d ago
  • IT Help Desk - Onsite in Lakeland, FL

    Wiredpeople

    Technical assistant job in Lakeland, FL

    WiredPeople is seeking several qualified IT help desk technicians to assist our customers with questions and problems concerning computer systems, hardware, and software. The technician will work with customers onsite in Lakeland FL, guiding them through systems configuration and troubleshooting, while aiming to resolve issues with efficiency. Standout candidates will be excellent problem-solvers with outstanding communication and customer service skills. Responsibilities: Provide quick and effective assistance with information technology systems Listen attentively to customers' questions and concerns and offer optimal solutions Prioritize customer satisfaction in all communications, directing unresolved issues to next-level personnel Work with desktop support engineers to provide customers with superior service Represent WiredPeople with professionalism and integrity while helping to advance our company mission Respond to tech inquiries via email, through online chats, over the phone, or in person Walk customers step-by-step through the problem-solving process Help with troubleshooting hardware and software Follow up with customers to ensure satisfactory service Communicate customer feedback to the appropriate internal team members Qualifications and Experience Excellent problem-solving and analytical skills Comprehensive knowledge of computer systems and experience troubleshooting hardware and software The ability to break down technological processes and deliver clear, step-by-step instructions Patient, friendly demeanor with a great aptitude for listening Strong verbal and written communication skills Commitment to providing exceptional customer service Team-oriented mindset with an openness to constructive feedback Eagerness to learn new technologies and systems Experience working as an IT help desk technician or in a similar customer support role WiredPeople provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, WiredPeople complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $34k-57k yearly est. Auto-Apply 60d+ ago
  • Associate Client Service & Product Support Specialist

    Automatic Data Processing, Inc. 4.7company rating

    Technical assistant job in Maitland, FL

    ADP is hiring an Associate Client Service - Product Support Specialist -- Tax. Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and wor Support Specialist, Client Service, Product, Associate, Support, Specialist, Technology
    $31k-55k yearly est. 8d ago

Learn more about technical assistant jobs

How much does a technical assistant earn in Pine Hills, FL?

The average technical assistant in Pine Hills, FL earns between $18,000 and $45,000 annually. This compares to the national average technical assistant range of $22,000 to $51,000.

Average technical assistant salary in Pine Hills, FL

$29,000

What are the biggest employers of Technical Assistants in Pine Hills, FL?

The biggest employers of Technical Assistants in Pine Hills, FL are:
  1. Sonata Windermere
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