Technical assistant jobs in Streamwood, IL - 358 jobs

We are looking for a Technical Support Specialist to serve as a key technical resource for our customers and external partners. In this role, you will provide expert guidance on flooring systems and flooring adhesive products and act as a primary technical contact for installers, distributors, architects, specifiers, and internal teams. You will deliver accurate, timely, and professional technical support while upholding the company's quality, safety, and brand standards. What You'll Do Respond to technical inquiries related to flooring adhesives, installation systems, and associated products. Troubleshoot product and installation issues using structured problem-solving and diagnostic techniques. Document customer interactions and manage cases within the case management system. Resolve technical issues efficiently and escalate complex cases to Area Technical Managers, Quality, R&D, or EHS as needed. Collect and manage customer claims, coordinating corrective actions such as replacements, credits, or refunds. Support quality events or recalls through customer communication and established procedures. Maintain strong technical knowledge of current and legacy products, application methods, warranties, and industry standards. Collaborate with Sales, Quality, Manufacturing, and R&D teams to support customer satisfaction and continuous improvement. Ensure compliance with Environmental, Health, and Safety (EHS) requirements and company policies. Provide backup support to the Technical Support team during peak periods. What We're Looking For Experience in technical support, flooring, construction materials, or a related industry preferred Strong problem-solving, communication, and documentation skills Ability to explain technical information clearly to diverse audiences Customer-focused mindset with attention to detail

Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out. Do you want to make a difference in the lives of others? Your skills, experience, and passion are needed on our team. We are looking for new on-call team members to join us, at our Crisis Recovery Center, to work as Crisis Services Technicians. This is an exciting opportunity to part of the expanding crisis services at the DuPage County Health Department! Located in our new Crisis Recovery Center on the DuPage County Campus in Wheaton, Crisis Services provides 24/7 crisis mental health services to county residents experiencing psychiatric crises or needing support for mental illness symptoms. Our team delivers top-notch care with rapid response times. Click to learn more about the Crisis Recovery Center. In this on-call position, you will be required to work at least three (3) shifts per month, having evening and weekend availability, working no more than 1000 hours per year. We offer a $2.00 per hour shift differential for our second shift and $2.50 for our overnight shift. Responsibilities Supports maintenance of a safe, therapeutic environment for clients seeking services through Crisis Recovery Center programs on the Substance Use Stabilization Unit, Adult Mental Health Unit, and Youth Mental Health Unit, as well as in Crisis Residential. Facilitates client safety and quality care in Crisis Residential and Crisis Recovery Center Programs, through completion of client rounding and belongings checks Assists with client medication observation in Crisis programming as needed Performs tasks related to maintaining environmental standards in crisis programming Assist in de-escalation of clients experiencing a mental health crisis through engagement with client and coordination with team members providing clinical intervention. Completion of required documentation within established timeframes, through use of an Electronic Client Record Participates in team meetings to assess clients' progress. Participates in emergency response activities as assigned. Requirements A qualified candidate must possess a valid State of Illinois Driver's license and have a good driving record. New employees are required to attend paid on-site, HR New Hire Orientation at our Central Public Health Center in Wheaton, during our day shift generally, from 8:00 am to 4:30 pm, for one week. xevrcyc Must have flexibility to work on the day shift for two weeks of additional training on site at the CRC. Must be 21 years of age. Experience preferred, but not required While performing the duties of this job, the employee must be able to stand, walk, use hands to push and pull cleaning equipment, reach with hands and/or arms, climb ladders, crouch or stoop, and lift or move up to 10 pounds. Salary $17.00 Hourly Job Type On-Call Service Unit Behavioral Health Services Department Emergency Services

Berkot's Super Foods is seeking an Entry Level Information Technology (IT) Support Associate. This candidate will provide first-line technical support to store teams and corporate staff, ensuring the smooth operation of all technology used across the grocery chain. This role is responsible for troubleshooting hardware and software issues, supporting POS and back-office systems, performing routine maintenance, and assisting with technology deployments. They must deliver timely, customer-focused service while maintaining accurate documentation and following company IT procedures. They will report directly to the IT Manager. Responsibilities Provide Level 1 support for store and office users via phone, ticketing system, email, or in person. Troubleshoot issues related to POS terminals, printers, scales, handheld devices, workstations, mobile devices, and basic networking. Resolve routine software, hardware, and connectivity issues or escalate when necessary. Assist with installing, configuring, and updating hardware and software across store locations. Help maintain back-office systems, time clocks, scanners, and communications tools. Support the rollout of new equipment, system upgrades, and store technology initiatives. Ensure devices and systems are maintained according to company standards. Collaborate with the IT team to improve processes and reduce recurring issues. Qualifications Bachelor's degree in Information Technology, Computer Science, or related field strongly preferred. 2+ years of technical support experience required. Retail or grocery industry experience is highly preferred, especially with POS or store operations systems. Basic understanding of computer hardware, networking fundamentals, and mobile devices. Strong troubleshooting, communication, and customer service skills. Ability to prioritize tasks and work independently in a fast-paced environment. Willingness to learn new systems and technologies. Ability to travel to store locations as needed. Job Type: Full-time Work Location: In person Benefits: 401(k) 401(k) matching Dental insurance Vision insurance Health insurance Life insurance Paid time off

Endpoint Engineering * Create, maintain, and deploy standard operating system images for desktops and laptops. * Assist with patch management, software packaging, and endpoint configuration. * Monitor endpoint health and encryption compliance (e.g., BitLocker). * Support device lifecycle management including provisioning, upgrades, and decommissioning. Helpdesk Support * Provide Tier 1 technical support for hardware, software, and network-related issues. * Troubleshoot and resolve incidents involving Microsoft 365, Outlook, Teams, VPN, and printing services. * Manage Active Directory accounts, including password resets and group memberships. * Respond to user requests via ticketing system, phone, and email. * Assist with onboarding and offboarding processes, including account setup and equipment provisioning. Cybersecurity Monitoring * Monitor alerts from cybersecurity platforms (e.g., antivirus, endpoint protection, SIEM). * Assist in investigating suspicious activities such as failed login attempts, phishing emails, and malware detections. * Escalate potential threats to senior IT staff. * Support basic compliance and security hygiene initiatives. Networking Support * Assist with troubleshooting network connectivity issues. * Perform basic switch port checks and cable management. * Document network configurations and changes. Documentation & Collaboration * Maintain accurate records of support activities, system configurations, and procedures. * Collaborate with IT team members on projects and departmental initiatives. Qualifications * Associate or bachelor's degree in information technology, computer science, or a related field. * Strong interest in endpoint management, cybersecurity, and IT support. * Basic understanding of Windows OS, Microsoft 365, and networking fundamentals. * Excellent communication, troubleshooting, and organizational skills. * Ability to work independently and collaboratively within a team. * Eagerness to learn and grow in a dynamic IT environment. Preferred Skills (Not Required) * Familiarity with endpoint management tools (e.g., Microsoft Intune, SCCM). * Exposure to cybersecurity platforms and monitoring tools. * Experience with ticketing systems (e.g., ServiceNow, Jira). * Basic scripting knowledge (e.g., PowerShell, Bash). EEO-M/F/D/V At Knowles, we strive to deliver a Total Rewards package that will attract, engage, and retain top talent. The salary range for this position is $50,000yr - $60,000yr. This is a good faith estimate on the applicable range and serves as a general guideline. We recognize that candidates will come to us with different sets of skills and experiences. Therefore, the offer will be determined more or less than the anticipated range after considering various factors, including but not limited to the scope and responsibilities of the position, the candidate's experience, education, skills and abilities as well as internal equity and alignment with market data. Certain roles may be eligible for other compensation and benefits programs. Benefits and other Compensation Programs At Knowles, we strive to deliver a market competitive compensation and benefits programs that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The specific programs and options available to any given employees may vary depending on eligibility factors such as geographic location, date of hire, candidate experience and qualifications as well as market and business considerations. We also provide eligible employees with an opportunity to enroll in a variety of benefit programs, generally including medical, dental and vision insurance, a 401(k) plan with a company match, short-term and long-term disability coverage, life insurance and wellbeing benefits, among others. Below is a summary of common benefits that Knowles provides to employees (eligibility requirements apply): * Medical, dental and vision * Health Savings Account (HSA) / Flexible Spending Accounts (FSA) * 401K plan with a company match - 100% match on the first 5% you contribute * Short- and Long-term disability coverage * Life Insurance and AD&D - 100% paid by employer * Employee Assistance Program (EAP)

Ann & Robert H. Lurie Children's Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children's Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report. Location Ann & Robert H. Lurie Children's Hospital of Chicago Job Description General Summary of Position Responsibility: The Polysomnographic Tech Assistant is a support position in the Sleep Medicine Center with duties designed to be flexible in order to meet the specific needs of the department. The Polysomnographic Tech Assistant assists the Polysomnographic Technologists by facilitating the workflow of the department. Individuals in the Polysomnographic Assistant role will have demonstrated strong communication and collaboration skills and the ability to achieve results in a team environment. Active participation in an intensive Polysomnography training program will be required including the completion of AASM (American Academy of Sleep Medicine) online learning modules. Completion of internal competencies as well as hands on coaching required in order to successful transition into the Polysomnographic Technologist role. Essential Job Functions: Area Specific Job Accountabilities: Assists Polysomnographic Technologists with tasks for the successful acquisition of Polysomnography studies. Assure that all signals are clear from artifact at all times. Report all observed patient concerns and changes in condition to the Polysomnographic Technologists. Disconnects patient from the electrodes, cleans and removes equipment from the patient room at the conclusion of the study. Performs cleaning of equipment, and restocks supplies as needed. All equipment and supplies will be cleaned according to area policy and maintained in the appropriate dirty/clean holding areas. Facilitates patient flow to and from the sleep areas. Works cooperatively as a team member to foster achievement of unit/hospital goals. Actively completes 25 Self-Study modules through the AASM (American Academy of Sleep Medicine). Performs job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, co-workers and others. Performs other duties as assigned. Knowledge, Skills and Abilities: High school diploma required. Minimum of one year of experience working in a healthcare role required. Basic Life Support Certification required. Ability to move machines and patients weighing in excess of 25 pounds. Ability to effectively communicate with hospital staff and departments. Entry level personal computer or Microsoft Windows knowledge. Education Pay Range $18.00-$27.00 Hourly At Lurie Children's, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children's offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits. Benefit Statement For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes: Medical, dental and vision insurance Employer paid group term life and disability Employer contribution toward Health Savings Account Flexible Spending Accounts Paid Time Off (PTO), Paid Holidays and Paid Parental Leave 403(b) with a 5% employer match Various voluntary benefits: Supplemental Life, AD&D and Disability Critical Illness, Accident and Hospital Indemnity coverage Tuition assistance Student loan servicing and support Adoption benefits Backup Childcare and Eldercare Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members Discount on services at Lurie Children's facilities Discount purchasing program There's a Place for You with Us At Lurie Children's, we embrace and celebrate building a team with a variety of backgrounds, skills, and viewpoints - recognizing that different life experiences strengthen our workplace and the care we provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care. Lurie Children's and its affiliates are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law. Support email: ***********************************

Responsibilities Sentinel is seeking a Level 2 Help Desk Support Specialist to provide technical support and exceptional customer service to our client located in Chicago. You will be responsible for supporting IT infrastructure such as systems and network, as well as, the Meditech system. This role requires onsite presence in Chicago, IL, and is available as either a contract-to-hire or direct hire opportunity. Qualifications Key Responsibilities: Interpret, analyze, troubleshoot, and resolve technical issues across software, hardware, and client-specific applications. Deliver high-quality customer service and support with minimal supervision. Accurately document issues and resolutions using ticketing software. Support Microsoft Active Directory and Windows 7/10 environments. Provide assistance with Microsoft Suite (Word, Excel, PowerPoint, Access, Outlook). Maintain and update anti-virus software and Windows systems. Install and maintain VoIP systems. Utilize RMM tools and Veeam Backup for system monitoring and data protection. Requirements: 5+ years in a similar technical support role. Experience with Cisco Meraki, Microsoft Windows Server, M365 apps, Azure, and VMware. Experience supporting Meditech in an active healthcare facility Proficiency in PowerShell scripting, Active Directory/Entra, DNS, and DHCP. LAN/WAN and telecommunications experience. Legally authorized to work in the US without sponsorship Must demonstrate a “can-do” attitude We focus on candidates that display our “ACE” factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service. We focus on candidates that display our “ACE” factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service. Compensation Range: $70,000-$80,000/annually What you get: We offer weekly competitive pay, medical, dental, vision, 401K and more. Overview MOTIVATED…..make IT happen! Sentinel Technologies, Inc. has been rated a top workplace every year since 2012! About Us: Sentinel delivers solutions that can efficiently address a range of IT needs - from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today's global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO. If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact! If you share our passion about what technology can do and want to be part of a top workplace environment - we'd like to have you join our team. Learn more at ************************* As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please. Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law. If you are an individual with a disability and need assistance in applying for a position, please contact ************************. The “Know Your Rights” Poster is available here ******************************************************************************************** Sentinel EEO Policy Statement is available here. **************************************** JFNDNP

Assists the Bursar's Office by performing duties such as filing, answering phones, copying, applying payments to student accounts, replying to emails and other duties as assigned. This role includes working at the front counter to assist students with questions related to their student account. Qualifications Education: High school diploma or equivalent. Skills: Strong organizational, technical, and computer skills (Microsoft Office). Excellent customer service orientation. Being able to work independently, as well as collaboratively as a contributing team player. Dependable and reliable. Detailed oriented, strong analytical thinking skills, and communication skills. Responsibilities 1. Opening mail - Reviewing invoices and statements from students. 2. Assisting students, other departments, and community members with questions and concerns. 3. Responding to department email. 4. Advising students and parents on payment options and applying payments to student accounts. 5. Assisting with collections reporting. 6. Answering incoming phone calls. 7. Other duties as assigned.

The SSC Technical Support position is responsible for providing onsite and remote technical support to end users, including desktop and laptop systems, software applications, mobile devices, and audiovisual equipment. This role supports daily IT operations through hands-on troubleshooting, user assistance, and collaboration with senior IT staff. ESSENTIAL FUNCTIONS: Support and troubleshoot A/V equipment including conference room displays, projectors, video conferencing systems (Google Meets, Teams, Webex, and Zoom) and audio systems. Install, configure, upgrade for new or existing desktop/laptop software and hardware, desk phones and mobile devices Provide onsite, remote and phone support for troubleshooting, including PC/laptop hardware, software, desk phones, tablet and Smartphone Assist network administrator manage phone system and backup NON-ESSENTIAL FUNCTIONS: Assist with maintenance of onsite desktops, laptop, monitors, printers, copiers, video conference system, fax machines Maintains parts inventory and logs all services/repair activity Learn and understand basic knowledge on Windows Servers and networking tools and utilities Assist with maintenance of Windows servers 2019 through current versions Perform other tasks as assigned by management KNOWLEDGE: Familiarity with modem A/V systems and platforms such as Google Meets, Cisco Webex, Microsoft Teams and conference room integrations. Knowledge of Windows Server environments and basic networking Experience with Windows 11, MacOS, Linux, iOS, android and limited networking required Experience with Windows servers 2019 through current versions helpful Minimum of 2 years' experience in Information Technology or computer related degree SKILLS: Graduate of accredited college or equivalent experience Detail oriented with ability to work independently and prioritize multiple tasks Strong communication skills and interpersonal skills Ability to work harmoniously with others PAY RANGE: $65,000-$75,000 SCHEDULE: 8:00am - 5:00pm Monday - Friday Onsite at Schaumburg location Please note that Amada does not provide visa sponsorships. TRAVEL: As requested by manager REPORTING RELATIONSHIP: IT Operations Manager SUBORDINATE STAFF: None WORKING CONDITIONS: LIFTING: Average Weight: 25 lb. Frequency: Daily

The Hiller Companies, LLC has an immediate opening for IT Help Desk Tier II Technician. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today. The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place. Job Summary: The IT Help Desk Tier II Technician is tasked with delivering advanced technical support to our internal staff. They are responsible for effectively troubleshooting and resolving complex software and hardware issues. The Tier II Technician not only assists with network connectivity problems but also offers expertise in managing server configurations, implementing security protocols, and ensuring the optimal performance of systems and applications. Moreover, they play a key role in mentoring Tier I Technicians, sharing their expertise and providing guidance on challenging technical matters. The IT Help Desk Tier II Technician enhances the efficiency and productivity of our internal operations, contributing to the overall success of our organization. Location: This position will be located on-site at Reliable Fire Equipment in Alsip, IL; Reliable is a division of The Hiller Companies, LLC. Pay Range: $32.52/hour - $37.94/hour Key Responsibilities: * Respond to incoming support requests in a timely and courteous manner. * Identify, diagnose, and troubleshoot technical issues with hardware, software, and network systems. * Document and track all support requests in a help desk ticketing system. * Escalate complex issues to higher-level support staff as needed. * Install, configure, and maintain software applications and operating systems. * Perform regular maintenance tasks on hardware and software systems. * Provide end-user training on software applications and systems. * Communicate technical information to non-technical users in a clear and concise manner. * Ensure that all equipment and software licenses are up-to-date and compliant with organizational policies. Provide Tier II technical support to end-users, troubleshooting hardware and software issues. * Other duties as assigned.

Are you looking to advance your career in healthcare, pediatric therapy or healthcare? Merlin Day Academy, Eyas Landing's newest innovative program designed to provide education and therapeutic intervention in a supportive classroom environment located in Chicago, IL, is seeking a Therapeutic Assistant Paraprofessional and ABA Behavior Technician to join our team! The Therapy Assistant Paraprofessional and ABA Behavior Technician will join a team of therapeutic professionals including licensed social workers, occupational, physical, speech and ABA therapists. Mentorship and opportunities to observe therapy sessions, as well as assistance with graduate school application process will be provided for our therapeutic assistant paraprofessionals. Over 80% of our Therapeutic Assistant Paraprofessional staff have been accepted into graduate healthcare programs! Therapy Assistant Paraprofessional and ABA Behavior Technician Education Requirements Bachelor's degree preferred BACB RBT 40 hour Credential At least 60 semester hours of college credit or successful completion of a paraprofessional exam Willingness to obtain a paraprofessional license Experience working with children is a plus Full time Availability (40 hours/week; Monday-Friday) Our comprehensive benefits support our Therapeutic Assistant and ABA Behavior Technician team in achieving work-life balance! Competitive hourly rate based on experience 30-40 hours a week for full time employees Competitive Paid Time Off (PTO) Continuing education reimbursement Paid Federal Holidays, Paid Floating Holiday and Professional Development Days New Parent 6 week ramp up (20 hour schedule at full salary for first 6 weeks) 401k with substantial company match Blue Cross Blue Shield PPO medical insurance Dental and Vision insurance $25,000 Life Insurance policy No travel and onsite parking ***************************************** Our Therapeutic Assistant and ABA Behavior Technicians collaborate with a multidisciplinary team to support therapeutic needs of Merlin Day Academy students. Therapeutic Assistant and ABA Behavior Technicians work directly with students and families to support development and caregiver success. Apply today to learn more about how our team of Therapeutic Assistant and ABA Behavior Technicians make an impact on the students at Merlin Day Academy and Eyas Landing!

Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015 Skill Option: General Administration/Business Marketing/Labor/Personnel Bilingual Option: Salary: Anticipated Salary: $10,395 - $12,162 per month ($124,740 - $145,944 per year) Job Type: Salaried Category: Full Time County: Cook Number of Vacancies: 1 Bargaining Unit Code: None Merit Comp Code: Managerial Exclusion from RC063 Collective Bargaining Coverage A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended. Why Work for Illinois? Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger-something that touches the lives of every person who calls Illinois home. No matter what state career you're looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois. Position Overview Serves as the Training and Technical Assistance Manager. Organizes, directs, and evaluates the Office's training and technical assistance strategy and activities in support of Home Illinois' vision. Designs and travels to deliver workshops, seminars, and training sessions for partners, such as Continuum of Care lead agency staff, homeless service providers and supportive housing providers, with a majority in Cook County. Develops and maintains strong understanding of industry best practices and/or concepts including the Built for Zero methodology, Quality Data, Coordinated Entry, Collective Impact model, and By-Name-Lists, harm reduction, low barrier and trauma-informed services, among other concepts. Serves as full-line supervisor. The Office to Prevent and End Homelessness (OPEH) is a statewide office which works across State agencies and is housed within DHS. OPEH's mission is to coordinate State of Illinois agency strategies and investments and to partner with the community to build a strong safety net and permanent housing for Illinoisans facing homelessness and housing insecurity. Essential Functions Serves as the Training and Technical Assistance (TA) Manager. Designs and travels to deliver workshops, seminars, and training sessions for partners, such as Continuum of Care lead agency staff, homeless service providers and supportive housing providers, with a majority in Cook County. Develops and maintains strong understanding of industry best practices and/or concepts including the Built for Zero methodology, Quality Data, Coordinated Entry, Collective Impact model, By-Name-Lists, harm reduction, low barrier and trauma-informed services, among other concepts. Serves as full-line supervisor; assigns and reviews work; provides guidance and training to assigned staff; counsels staff regarding work performance; reassigns staff to meet day-to-day operating needs; establishes annual goals and objectives; approves time off; adjusts first level grievances; effectively recommends and imposes discipline, up to and including discharge; prepares and signs performance evaluations; determines and recommends staffing needs. Performs other duties as assigned or required which are reasonably within the scope of the duties enumerated above. Minimum Qualifications Requires knowledge, skill and mental development equivalent to completion of four (4) years of college, preferably with courses in business or public administration. Requires three (3) years of progressively responsible administrative experience in training and technical assistance related to housing or homelessness for a public, nonprofit or business organization. Preferred Qualifications Three (3) years of professional experience developing and delivering training and technical assistance directly related to homelessness or housing, including public speaking experience to a variety of audiences. Three (3) years of professional experience designing and delivering support and interventions to community teams focused on strengthening and sustaining system-wide foundations in service of reducing and ending homelessness or similar goals. Three (3) of professional experience utilizing quality improvement processes to analyze and measurably move complex systems toward their goals. Three (3) years of professional experience utilizing homeless and housing systems best practices and concepts such as, the Built for Zero methodology, Quality Data, Coordinated Entry, the Collective Impact model, By-Name-Lists, housing first, harm reduction and low barrier and trauma-informed services. Two (2) years of professional supervisory experience managing personnel, assigning work, providing guidance to subordinates, recommending and/or implementing counseling and/or discipline activities following collective bargaining agreements, training staff and approving time off. Two (2) years of professional experience in homeless services, housing or homelessness advocacy, homeless-dedicated housing programs at a Continuum of Care lead agency, an agency that does dedicated technical assistance for such organizations or a similar field. Conditions of Employment Requires ability to travel in the performance of duties, with overnight stays as appropriate. The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description. Work Hours: Mon - Fri, 8:30am - 5:00pm; 1-hour unpaid lunch Headquarter Location: 555 W Monroe St, Chicago, Illinois, 60661 Secretary's Office Office to Prevent and End Homelessness Training and Technical Assistance Work County: Cook Agency Contact: *************************** Posting Group: Leadership & Management; Social Services About the Agency: The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity. As a State of Illinois Employee, you will receive a robust benefit package that includes the following: A Pension Program Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance 3 Paid Personal Business Days annually 12 Paid Sick Days annually (Sick days carry over from year to year) 10-25 Days of Paid Vacation time annually - (10 days in year one of employment) Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable) 13 Paid Holidays annually, 14 on even numbered years Flexible Work Schedules (when available dependent upon position) 12 Weeks Paid Parental Leave Deferred Compensation Program - A supplemental retirement plan Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP) Federal Public Service Loan Forgiveness Program eligibility GI Bill Training/Apprenticeship Benefits eligibility for qualifying Veterans 5% Salary Differential for Bilingual Positions Commuter Savings Program (Chicago only) For more information about our benefits please follow this link: **************************************************** APPLICATION INSTRUCTIONS Use the “Apply” button at the top right or bottom right of this posting to begin the application process. If you are not already signed in, you will be prompted to do so. State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account. If you have questions about how to apply, please see the following resources: State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid Non-State employees: on Illinois.jobs2web.com - click “Application Procedures” in the footer of every page of the website. State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section. The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: ****************************** ***************************

Job DescriptionDescription: Client Solution Architects (CSA) is currently seeking a Technical Support Specialist to support a program at Great Lakes, IL. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. This position is contingent upon award. How Role will make an impact: Technical Proficiency: Computer networking concepts, protocols, and security methodologies System performance and availability monitoring Network access, identity, and access management (e.g., Public Key Infrastructure) Remote access technologies Systems administration concepts Common network tools (e.g., ping, traceroute, nslookup) Electronic device functionality (computers, network components, peripherals) Operating System command line execution (e.g., ipconfig, netstat) Cloud computing service and deployment models (SaaS, IaaS, PaaS) Network protocols (TCP/IP, DHCP, DNS) Security Awareness: Cybersecurity principles, threats, and vulnerabilities National and international cybersecurity laws, regulations, and ethics Organizational IT user security policies (e.g., account management, access control) Data security standards (PII, PCI, PHI) Information classification, compromise procedures, and incident management processes Support and Service Delivery: Risk management processes (assessment and mitigation) Incident data analysis and trend identification Service desk best practices Customer service and communication skills Technical training development and delivery Incident tracking and solution database management Trouble ticketing system utilization (incident, problem, event documentation) Standard Operating Procedure (SOP) development and maintenance Requirements: What you'll need to have to join our award-winning team: Clearance: Must possess and maintain an active Secret Clearance Two (2) years of related experience in industry, federal or DoD Information Technology (IT)/Help Desk support. IAT I Certification: A+, Network+, SSCP, CND, OR CCNA What Sets you apart: IAT II Certification: CCNA, Security+, CND, OR SSCP

The Role At Green Thumb, continuous innovation is a key focus area as we seek to create the best product experiences for our consumers. As the Technical Associate, Product Innovation - Vape, Conc, Spec you will play a critical role in bringing our innovation strategy to life within our vape and concentrates categories, with a focus on scaling proven innovations across our full fleet of markets. This role requires strong project management skills, collaborative execution, exceptional attention to detail, and strong technical knowledge of extraction methods, oil specifications, and vape hardware components, as we seek to deliver products that both delight our consumers and strengthen our market position. This is a hybrid role, requiring 2 days per week in our Chicago office. You will also be asked to travel to our production facilities on a periodic basis (~1x/quarter). Responsibilities Support new-to-world product launches, assisting Technical Manager, Product Innovation - Vape, Conc, Specialty with key tasks and deliverables throughout the product launch process Lead market expansion projects throughout the entirety of the product launch process, inclusive of launch timelines, risk assessments and reporting of performance metrics Demonstrate fluency on highly technical extraction processes and both oil and hardware specifications Extrapolate highly technical product data and specifications to inform overall product and project plans Drive the packaging artwork development process for all market expansion projects Manage all packaging workflows through our internal quality control system Lead the development of any market-specific formulations and/or packaging structures, due to regulatory restrictions Collaborate with Brand and Regional Marketing teams to drive clarity on timelines and deliverables, enabling smooth and successful product launches Work directly with our production sites to ensure operational readiness ahead of launch Understand all state-specific regulations impacting both formulations and packaging Qualifications 1+ years of EITHER: 1) Cannabis lab/R&D experience - with a focus on extraction OR 2) Cannabis/nicotine vape hardware development experience Strong technical knowledge of extraction methods, oil specifications, and vape hardware components; must be able to participate in highly technical conversations with both internal and external stakeholders and translate technical details effectively to cross functional partners and downstream production teams Demonstrated ability to balance multiple priorities and projects simultaneously Strong detail orientation and organizational skills Ability to navigate ambiguity and remain focused and positive amidst shifting priorities Ability to collaborate with and influence project stakeholders across different cross functional departments Strong product acumen and cannabis knowledge Strong understanding of project management methodologies; formal certification like PMP a plus Proficiency with basic Microsoft Office required; proficiency with project management tools, including Microsoft Suite, MS Project, etc., a plus Additional Requirements Must pass any and all required background checks Must be and remain compliant with all legal or company regulations for working in the industry Must possess valid driver's license Must be a minimum of 21 years of age Must be approved by state badging agency to work in cannabis industry #LI-HYBRID The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance. Green Thumb Pay Range$85,000-$100,000 USD

Athletics/Activities/Activity Sponsor Date Available: Ongoing Lake Forest Community High School is seeking a Lake Forest High School Student to work as a Student Theater Technical Assistant. This position reports to the Theater Director and pays $15.00/per hour. Responsibilities: Assist with technology support during school-based events (i.e. lighting, sound, set-up, projection etc.) Work with the Theater Director to understand and prepare to fulfill the requests and needs associated with each event Communicate with the Theater Director regarding issues and/or concerns that occur during events Check-in and out with the adult supervisor at each event Submit relevant paperwork associated with job responsibilities in a timely manner Maintain safe working environment for stakeholders, materials, equipment, and facilities Apply working knowledge of sound equipment and light equipment to the production of the show Perform other duties as assigned by Theater Director Qualifications: Understanding of audio and visual components Ability to: Understand and follow basic oral and written instructions Follow school regulations and policies in a professional manner Maintain good working relationships with staff and community members Communicate to supervisors and staff in an acceptable/courteous manner The work hours for this position vary by individual reservation assignment Salary: $15.00 per hour Benefits: Not Benefit Eligible Application Procedure: Interested candidates must apply online. Click here to access the online application. For additional information, please contact Ashleigh Malec at ********************.

Solutions for Today's Challenges. Vision for Tomorrow's Opportunities. Join William Blair, the Premier Global Partnership. The Technology Support Analyst will deliver high quality, effective technical support for the firm's desktop hardware and software systems, ensuring exceptional client service to end users. Administer and monitor technical support workflows through the help desk ticketing system. Assess and prioritize the end user inquiries and issues. Perform setup, maintenance, troubleshooting and repair activities for user hardware and software solutions. Assist end users with requests and issues to ensure the daily availability and proper operation of their devices and desktop software. The employee in this role will be required to work in the Chicago office 5 days a week. This position requires flexibility in work hours, including the ability to work evenings and weekends up to six times per year. Candidates should be prepared to adjust their schedules to accommodate these occasional demands. Responsibilities include but may not be limited to: Deliver high quality, effective technical support for the firm's desktop hardware and software systems. Assess and prioritize the end user inquiries and issues. Ensure that requests are handled in accordance with service level agreements. Utilize established help desk workflow procedures and tools to provide prompt action, detailed communication and complete resolutions. Identify, troubleshoot, analyze and resolve user technical issues. Apply fixes and document solutions. Document and report on issue status to Technology Client Support management. Escalate complex issues using established procedures. Perform setup, maintenance and upgrades of user hardware and software solutions in conjunction with Technology Client Support team members and other system administrators. Administer desktop security protocols according to IT Security procedures. Document and report security incidents to team management. Ensure all activities are in compliance with applicable rules, regulations, policies and procedures. Additional responsibilities as requested. Qualifications: Bachelor's Degree in IT related field preferred. 2 - 5 years of experience in technical support or systems administration required; financial services industry experience preferred. Strong problem resolution skills. Strong time management and prioritization skills. Ability to work effectively in a team environment. Ability to collaborate across multiple functions. Attention to detail and quality. Technical knowledge and training in multiple key elements (data/voice communications, servers, networks, desktop) of the firm's computing environment. Knowledge of core technology industry trends and best practices. Strong written and verbal communication skills. Physical Requirements: Lift and push objects (i.e. IT hardware); reach with hands and arms, bend, kneel (i.e. plug in cables), and perform other moderately strenuous activities; occasionally lift or push up to 40 lbs. #LI-Onsite #LI-CH A reasonable estimate of the current base salary range at time of posting is below. Base salary does not include other forms of compensation or benefits. Actual base salary within the specified range is based on several factors, including but not limited to applicant's skills, prior relevant experience, specific degrees and certifications, job responsibilities, market considerations and, if applicable, the location of the position. This role is eligible for either a discretionary annual bonus (based on company, business unit and individual performance) and/or commission-based incentives. Our featured benefit offerings include medical, dental and vision coverage, employer paid short & long-term disability and life insurance, 401(k), profit sharing, paid time off, Maven family & fertility benefit, parental leave (including adoption, surrogacy, and foster placement), as well as other voluntary benefits. Salary Range$70,000-$100,000 USD About Our Firm William Blair strives to attract qualified candidates who specialize in investment banking, investment management, private wealth management, and other strategic resource groups. We are committed to empowering our colleagues to deliver client success and engage in our communities. Our firm has delivered trusted advice for nine decades, continuing to deepen our expertise and relationships across asset classes and markets throughout North America, Europe, Asia, and Australia. We provide advisory services, strategies, and solutions to meet clients' evolving needs amid dynamic market conditions and varying industries. What sets us apart is that we are an independent partnership, with colleagues who have unique experiences, perspectives, and backgrounds. We empower our people to bring their best thinking so we can deliver the tailored, thoughtful work and problem-solving abilities that our clients expect. We invite you to learn more about us by visiting williamblair.com. William Blair is an equal opportunity employer. It complies with all laws and regulations that prohibit discrimination in employment practice because of race, color, religion, creed, ancestry, marital status, gender, age, national origin, sexual orientation, unfavorable discharge from the military service or on the basis of a physical or mental disability that is unrelated to the employee's ability to perform the duties of the job applied for. EOE m/f/d/v Be aware of hiring scams: William Blair has clear processes and guidelines with regards to recruiting. We do not request personal financial information in connection with an employment application nor does William Blair extend any employment offers without first conducting an interview through one of its registered offices. William Blair does not use instant messaging services such as WhatsApp, Telegram, or iMessage as part of the recruiting or interviewing process. Note to External Recruiters / Search Firms: William Blair does not accept unsolicited resumes and will not pay for any placement resulting from the receipt of an unsolicited resume. Any unsolicited resumes received will not be considered as a valid submission. Download William Blair's privacy policies for job applicants: California Consumer Privacy Act Privacy Notice (CCPA) General Data Protection Regulation Privacy Notice (GDPR) Contact us should you have any questions or concerns.

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Job Title: Technical Support SME Work Location: US-IL-Chicago Contract to hire Primary responsibilities include: Receive and respond to support requests from users via phone. Respond and resolve reported incidents. Perform root cause analysis and troubleshooting. Escalate to software vendors as required. Fulfill report & special data requests. Strong SQL skills are not required, but person should understand basic data models and how to create reports. Create reports using a web based reporting tool. Perform system configuration / administration. Installation of application updates on Windows PCs. Perform knowledge transfer activities to ensure that Control Center operations continue without material disruption. Document Control Center processes and procedures to create a support manual. Assist in identifying and implementing improvement opportunities. Work hours shift will be from 2:00 PM - 10:00 PM, ONSITE. Be available on an on-call basis afterhours. Education: Bachelor's degree from an accredited college or university in Information Technology, Computer Science, Management Information Systems, or other information technology related field. Work Experience: Experience must include working with and supporting Transit Oriented Software; experience in CleverCad is preferred. Knowledge of FileMaker Pro is desirable. At least 5 years of experience designing, developing, testing, implementing and maintaining applications systems and programs using standard computer programming languages or other developmental tools. Industry: Work in a public transit agency is preferred. Other Qualifications: Strong systems/ technical support experience. Possess a strong business prospective, and be an advocate of change in technology. Problem solver and innovative thinker, working well in a team environment Excellent communication and interpersonal skills with various levels within an organization. Ability to maintain a strong client/customer focus. Strong independence and decision making ability while working under pressure. Additional Information Thanks & Regards Preeti Nahar Sr. Talent & Client Acquisition Specialist Contact 510-254-3300 Ext 140

School of Social Work, Office of Workforce Development University of Illinois Urbana-Champaign Located in Chicago, Illinois Apply user-centric design principles, methodologies, and techniques to develop interactive experiences for web applications including learning management systems, websites, and mobile apps. Work closely with users, designers, Learning and Development administration, sponsors and quality assurance testers to help develop and evaluate usability and accessibility of online and virtual training content. Provide recommendations for the organization of information delivery and access in web, DCFS Learning management systems, and mobile applications. Duties & Responsibilities * Online Training Management Perform analysis on user interaction with web applications, websites, learning management systems, and mobile applications. Test and identify design elements, application behavior, screen navigation that help create intuitive and well-designed user interfaces for applications. Assist the information training system coordinator support technology needs for the Office of Learning & Professional Development as needed. Assist in providing end-to-end technical support and problem resolution for participant users of online child welfare related training. * Content Development & Management Assist in project management initiatives, including monitor and evaluate work products of team members for quality and adherence to standards, and best practices to stay up to date on technologies, standards, and usability and design techniques. Support the team's effort to comply with state and federal mandates such as Title II ADA guidelines. Apply principles of user centric design to develop the best possible user experience. Communicate ideas, requirements, application behavior, and design concepts through written and verbal communications including presentations, mockups, and interactive prototypes. Collaborate and/or partner with the design team to identify, analyze, refine, and develop online curriculum solutions. Use principles and best practices of website design and development to ensure that course content designs are accessible and meet state accessibility laws. * Other duties as assigned that are reasonably within the scope of duties enumerated above. Travel Requirements Statewide travel required. Minimum Qualifications * High school diploma or equivalent. * Two (2) years of work experience in IT‐related functions such as hardware/software support, programming, network design, network engineering, IT systems integration, or closely related field. * College coursework which includes Information Technology (IT), IT Management, Programming, IT systems, or a closely related discipline may be substituted as follows: 30 semester hours equals one (1) year, Associate's Degree (60 semester hours) equals eighteen (18) months, 90 semester hours equals two (2) years, Bachelor's Degree (120 semester hours) equals three (3) years). Preferred Qualifications * Experience assessing training needs and developing related content. * Experience with eLearning resources and authoring tools or closely related field. Strong project analysis, and research skills. * Proficiency in Articulate Storyline software, Camtasia, Vyond, and Adobe Creative. Knowledge, Skills and Abilities * Knowledge and/or the ability to learn and research the ADA online education requirements (strong understanding of WCAG 2.1 level AA guidelines). * Ability to manage multiple projects simultaneously. * Excellent communications skills to effectively interact with internal and external collaborators and clients. * Excellent problem-solving skills to address difficult, complex issues. * Ability to work independently and to exercise good judgment and discretion in the performance of all work assignments. * Proficiency in LMS's, online web design, online curriculum development, instructional design. Appointment Information This is a 100% full-time Civil Service 5031 - Information Technology Technical Associate position, appointed on a 12-month basis. The expected start date is as soon as possible after the search posting closes. The budgeted salary range for this position is $62,000 - $65,000. Salary is competitive and commensurate with qualifications and experience, while also considering internal equity. Sponsorship for work authorization is not available for this position. Hybrid work options may be available for this position with the ability to be on-site as needed per the University's Workplace Flexibility policy. For more information on Civil Service classifications, please visit the SUCSS web site at ************************************************************ Application Procedures & Deadline Information Applications must be received by 6:00 pm (Central Time) on January 19, 2026. Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through ************************* will not be considered. Upload your cover letter, resume and contact information for three professional references. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact ******************. For questions regarding the application process, please contact ************. At the University of Illinois Urbana-Champaign - the state's flagship public university and one of the world's leading research institutions - every staff member helps shape what's next. Founded in 1867, Illinois is home to a vibrant community of 59,000 students from all 50 states and 129 countries, supported by 15 colleges and instructional units, more than 20 research institutes, and one of the most comprehensive student service ecosystems in the nation. Whether you're empowering first-generation students, fueling breakthrough innovation, or strengthening communities across Illinois and beyond, your work here has a far-reaching and deeply meaningful impact. The university offers a highly competitive benefits package designed to support your well-being, growth, and financial security. Join a top 10 public university that has launched over 330 startups and continues to redefine excellence - where the Illinois Value Proposition ensures that your contributions are recognized, your potential is nurtured, and your career can thrive. Champaign-Urbana

Job DescriptionDescription: Day Shift! 2+ Years Experience with Heavy Equipment/Vehicle Parts inventory or operations. Need to have Equipment Parts experience to assist with parts ordering, Inventory updates, and spot-checking inventory accuracy. Ability to move parts up to 40lbs. Nice busy professional environment with people focused on operations for a major shipper of packages both large and small. Airport environment and activities requires clean background and valid drivers license. Direct Deposit every 2-weeks, Health/Vision/Dental, Holiday & PTO, 401k Requirements:

ESSENTIAL FUNCTION: The Technical Assistant will support the daily functions of the Testing Center, including exam proctoring, customer service, office support, and maintenance of the testing environment. Qualifications EDUCATION: 1. High school diploma or equivalent. SKILLS: 1. Ability to use computer software and assessment platforms. 2. Excellent customer service skills. 3. Excellent oral and written communication skills. 4. Ability to work effectively with students, faculty, and community members. Responsibilities DUTIES: 1. Maintain the integrity and security of testing materials, procedures, and facilities. 2. Administer placement testing for new and continuing students. 3. Proctor and administer computer-based and paper exams. 4. Record and maintain accurate records of services provided. 5. Provide office support for the Testing Center front desk. 6. Other duties as assigned by supervisor.