Information Technology Support Specialist
Technical assistant job in New York, NY
Key Responsibilities:
Service Desk Support: Provide first- and second-line support through phone, email, and in-person interactions. Respond to IT issues, log incidents in the ticketing system, and resolve issues within defined SLAs.
Hardware and Software Maintenance: Set up, troubleshoot, and maintain desktops, laptops, printers, and mobile devices. Perform hardware diagnostics and coordinate repairs with third-party vendors as needed.
Application Support: Provide end-user support for legal and office software, including Microsoft Office 365, iManage, Workshare, Elite 3E, and other industry-specific applications. Assist users with document management, time tracking, and PDF editing tools.
New Hire Onboarding: Assist with the onboarding of new employees by configuring laptops, mobile devices, VPN, and remote access tools. Conduct introductory IT training sessions for new hires on firm software and technology.
Video Conferencing Support: Set up and troubleshoot video conferencing systems, ensuring smooth connectivity and high-quality video/audio for meetings. Support conference room setups, including video and audio equipment.
Inventory and Asset Management: Track and manage IT assets, including laptops, desktops, printers, and mobile devices. Maintain accurate records of equipment assignments and inventory updates.
Documentation: Update technical documentation and knowledge base articles to assist in user training and support. Record common issues and solutions to streamline future support efforts.
Project Assistance: Collaborate on IT projects, including hardware rollouts, software upgrades, and technology enhancements. Provide insights and feedback on process improvements.
Technical Requirements:
Proficiency with Windows 10/11 and Microsoft Office 365 applications.
Experience supporting Document Management Systems (iManage or similar) in a law firm setting.
Familiarity with VPN, Citrix, and other remote access technologies.
Knowledge of IT ticketing systems such as ServiceNow, TOPdesk, or similar.
Strong troubleshooting skills with hardware (PCs, laptops, printers) and mobile devices (iPhone, iPad, Android).
Experience with legal applications such as Elite 3E, Workshare, Adobe Acrobat, and document management systems preferred.
Knowledge of network fundamentals, including basic IP networking and connectivity troubleshooting.
Qualifications:
Bachelor's degree in Information Technology, Computer Science, or a related field preferred.
3+ years of experience in an IT support role, ideally within a law firm or professional services environment.
Excellent communication skills with the ability to explain technical concepts to non-technical users.
Ability to work independently and as part of a team.
Strong organizational skills and attention to detail.
Customer-service oriented with a proactive, problem-solving attitude.
Ability to work flexible hours and travel to other office locations as needed.
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
IT Support Specialist, Trading Floor
Technical assistant job in New York, NY
At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you're ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
THE WORK:
We are seeking a highly experienced and motivated Trading Desk Support Specialist to deliver continuous and exceptional technical support to our trading teams. The role requires an individual who thrives under pressure, is deeply familiar with trading desk technology, and is the primary technical contact for high-performing financial professionals. You will enjoy the outstanding opportunity to assist our world-class trading operations!
WHAT YOU'LL DO:
Provide immediate, daily hands-on support for trading desks through walk-ups, tickets, and chats.
Start coverage at 6:30 AM to ensure continuous trader workstation availability and optimal performance for low-latency trading.
Respond to and resolve high-severity incidents within SLAs, providing detailed root cause analysis and partnering with trading systems teams to prevent recurrence.
Serve as the Subject Matter Expert, providing support on Windows and Mac operating systems, diagnosing issues with high-performance PC/trader workstation hardware.
Support and troubleshoot critical trading systems, including Bloomberg Terminals and Trading OMS systems, alongside core enterprise applications (Okta, Slack, Google Workspace, Office365, Atlassian suite, Zoom, etc.).
Maintain a real-time, accurate inventory database of all trading desk assets, including hardware, software licenses, and entitlements tied to front-office applications.
Manage employee lifecycle tasks for the Front Office, including onboarding, offboarding, equipment reclamation, and leading New Hire IT Orientation and day-one technical mentorship.
WHAT YOU'LL BRING:
8+ years of direct experience providing technical support to Front Office trading desks.
In-depth knowledge of fixed income and delta one products, trading workflows, and market data systems.
Hands-on experience supporting enterprise SaaS platforms (Google Workspace, Okta, Slack, Atlassian suite, etc.).
Proficiency with ticketing systems such as Jira Service Desk (or FreshService) and ticket-based workflows.
Experience with conference room technologies (e.g., Neat, Crestron, Logitech AV systems) is advantageous.
Outstanding communication and interpersonal abilities, capable of serving as the initial point of contact for traders, handling expectations and providing solutions promptly.
Series 99 certification or an equivalent credential is a plus.
For positions that will be based in NY, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant's experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions.
NY Annual Base Salary Range: $96,000 USD - $115,000 USD
WHO WE ARE:
Do Your Best Work
The opportunity to build in a fast-paced start-up environment with experienced industry leaders
A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
Competitive salary, bonuses, and equity
Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
Employee giving match
Mobile phone stipend
Take Care of Yourself
R&R days so you can rest and recharge
Generous wellness reimbursement and weekly onsite & virtual programming
Generous vacation policy - work with your manager to take time off when you need it
Industry-leading parental leave policies. Family planning benefits.
Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.
Help Desk Technician for MSP
Technical assistant job in New York, NY
Role Description
This is a full-time on-site role for a Help Desk Technician at Aurora Computer Technology, Inc. located in Staten Island, NY. The Help Desk Technician will be responsible for providing technical support to clients, troubleshooting hardware and software issues, maintaining and updating computer systems, and responding to service tickets in a timely manner. Additionally, the technician will assist in setting up new hardware and software, provide training and support to end-users, and ensure proper documentation of technical procedures and solutions.
Qualifications
Experience with technical support, troubleshooting hardware and software issues
Working knowledge of computer systems maintenance and updates
Familiarity with setting up new hardware and software
Ability to provide training and support to end-users
Strong communication and interpersonal skills
Attention to detail and excellent organizational skills
Ability to work independently and as part of a team
Certification in IT, Computer Science, or related field is beneficial but not required
Prior experience in a Managed Services Provider (MSP) environment is advantageous
Information Technology Support Specialist
Technical assistant job in New York, NY
About the Role
Are you an entry-level IT professional passionate about solving problems and providing exceptional customer service?
We are partnering with a growing nonprofit organization seeking a dedicated IT Support Technician (Tier I) to join their team. Reporting to the IT Administrator, you will be the first line of defense, responsible for ensuring smooth technology operations and providing prompt technical assistance to end-users across multiple sites.
This is a fantastic opportunity to build your skills in a mission-driven environment where your work directly supports critical operational goals.
What You Will Do (Key Responsibilities)
First-Level Support: Respond promptly to help desk tickets, emails, and walk-in requests, ensuring timely resolution.
Troubleshooting: Diagnose and resolve basic hardware (laptops, printers, peripherals) and software installation/configuration issues.
Networking: Troubleshoot common network connectivity problems (Wi-Fi, access permissions, basic TCP/IP).
User Management: Provide essential account support, including password resets and access provisioning using Active Directory (AD)/MDM.
Onboarding/Offboarding: Assist with employee transitions, including device setup and account/policy assignment.
Documentation & Escalation: Maintain accurate documentation of incidents, solutions, and assets in IT systems (ticketing systems) and escalate complex issues to Tier II or system administrators.
Compliance: Ensure all activities comply with IT security policies and data protection procedures.
Mobility: Provide on-site support at multiple locations as needed, requiring reliable transportation.
Skills & Qualifications
1-2 years of hands-on IT support experience.
Basic knowledge of Windows and Mac operating systems and common business applications.
Familiarity with computer hardware and troubleshooting steps.
Understanding of networking fundamentals (TCP/IP, DNS, DHCP preferred).
Strong communication and customer service skills are essential.
Ability to follow documented procedures and work efficiently within ticketing systems.
Must have a valid driver's license and reliable transportation.
Preferred/Bonus Experience
Experience working with a nonprofit organization.
Certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications (e.g., Microsoft 365 Certified: Fundamentals).
Associate or bachelor's degree in IT or a related field.
IT Support Specialist - I
Technical assistant job in Paramus, NJ
Worldwide Logistics Inc., is looking for an IT Specialist Level I. As an IT Specialist, you'll be a member of a growing full-service IT support team. With an amazing opportunity to learn while supporting a global workforce.
Worldwide Logistics seeks an IT Specialist capable of quickly learning and adapting to challenges in our fast-paced, global industry. As an IT Specialist at Worldwide Logistics, you will be part of the frontline support team, primarily assisting domestic users across various North American sites. You will be responsible for handling support requests through our ticketing system, using various enterprise tools to administer, support, monitor, and maintain desktops, peripherals, network equipment, and servers. Besides managing helpdesk requests, this role also involves overseeing and maintaining assigned IT projects using our project management tools.
Responsibilities and Duties
Building, configuring, and troubleshooting workstations for new users
Installing operating systems and software applications
Creating users and general administration in Microsoft O365
Maintaining asset inventory for all hardware
Utilize a ticketing system to track and maintain workflow
Troubleshooting network connectivity
Qualifications and Skills
Required:
2 years of experience working on an enterprise Helpdesk or for an MSP
Experience installing operating systems and software
Experience building PCs
Experience with Enterprise Anti-virus systems
Familiarity with networking, switching and routing
Moderate to advanced MS Excel knowledge
Must have excellent written and verbal communication skills
Any experience with RMM and ticketing systems is highly desired
Must be a self-starter
May be required to work off-hours, weekends as needed, or potentially on a 2nd shift
What you'll get in return:
Competitive base salary
Medical, dental, and vision insurance for employees
401K Program to help you invest into your future
Flexible vacation time to promote a healthy work-life balance
Hybrid position - required 3 days in office. No exceptions.
22.00 - 26.00 per hour
AV (Audio Visual) Technician and Webcast Support Specialist
Technical assistant job in East Hanover, NJ
AV Technician & Webcasting Support Specialist (Including On-Site, Off-Site, and Virtual Support)
East Hanover, NJ (Onsite) with ability to travel and support offsite events
Open Ended/Long Term
Responsibilities:
AV Services:
Provide start-up and dedicated support for on-site, hybrid, and virtual meetings.
Provide end-user support on the operation and use of collaboration technologies
Coordinate with service providers and other teams to ensure all end-user requirements are met for supported meetings
Regular AV and videoconferencing room checks, certifications, and preventative maintenance in accordance with established standards. This includes but is not limited to basic troubleshooting and system fault isolation, projector lamp changes, filter cleaning, software updates, break/fix, de-installation, reinstallation, etc.
Provide direct assistance and training to end users in the operation of AV systems and collaboration technologies
Perform administrative tasks such as completing service tickets, maintaining the active status of requests and incidents, and maintaining associated records in all cases based on SOPs.
Always ensure compliance with all Customer safety and procedural guidelines
Track all maintenance activities from start to finish with proper documentation
Webcasting Services:
Create, schedule, and manage webcasting events for the US, Canada, Central America, South America, and Australia
Provide start-up or dedicated support for webcasting events
Create and maintain documentation for the service in partnership with the global resolver and management teams
Coordinate updates to relevant end user interfaces & tools to ensure continued end user experience workflows
Coordinate with webcasting services vendors / account managers and support teams to get information, escalate issues, troubleshoot client problems, and ensure Client' webcasting services run per SLA
Attend & contribute to regular calls for the Americas and EMEA resolver teams with the objective of coordinating on-going projects, helping complete open tasks, and ensure end-to-end service alignment.
Coordinate and facilitate additional services that are associated with webcasting solutions
Provide periodic and ad hoc reporting for the supported service
General Requirements:
Flexible Scheduling: Be prepared to work a flexible schedule as required, which may include weekends and evenings.
Travel: Be available for travel to remote sites outside of the East Hanover location, which may include out-of-state travel.
Off-Site Support: Provide support for meetings occurring in various locations such as hotels.
This role requires a high level of technical proficiency, excellent problem-solving skills, and a strong commitment to providing exceptional customer service. The ideal candidate will be a team player who is willing to go the extra mile to ensure the success of every event. Experience in a similar role is preferred but not required. We look forward to receiving your application.
Executive IT Support Specialist
Technical assistant job in New York, NY
Our client is a PHENOMENAL global alternative investment / M&A firm located in Midtown Manhattan. As one of the longest standing investment firms in the world, the organization has continuously expanded its footprint across a broad spectrum of the financial markets. Combining in-depth fundamental analysis with strategic trading and superior sourcing capabilities, our client is a globally recognized leader in its space.
The firm excels as strategic investors, engaging dynamically in a wide range of investment and M&A opportunities.
Position Overview:
This role is for an Executive IT Support lead who loves all things technology and has a demonstrated background in troubleshooting and IT support. This role involves managing desktop and network support for several key executives, including the organization's Managing Partner, both in-office and at various offsite locations.
The selected candidate will be the primary contact for all technology-related issues within these environments.
Key Responsibilities:
Manage desktop and network support services for the Managing Partner and other senior executives.
Provide outstanding VIP technical support to ensure effective and efficient service delivery.
Monitor, maintain, and provide ongoing support for systems across multiple residential and office locations.
Lead and manage technology projects, such as:
Establishing home networks with backup internet connectivity.
Upgrading security camera systems at residential sites with minimal disruption.
Assisting in multimedia content creation for marketing and promotional efforts.
Troubleshoot mobile, desktop, and laptop issues as they arise.
Provide IT support for both business-related and personal travel.
Analyze current processes to identify inefficiencies and recommend improvements.
Stay updated on the latest trends and advancements in IT infrastructure.
Key Qualifications:
Bachelor's degree in Information Technology or a related field.
4+ years of experience in IT or a related industry.
Strong verbal and written communication skills.
Familiarity with Apple/Mac/iOS products and their best practices within a professional setting is helpful, but not required.
Experience with Windows 10/11 and Microsoft Office Suite; knowledge of Windows Server is a plus.
Strong problem-solving abilities and a resourceful, innovative mindset.
Interest in high-end consumer electronics.
Experience working with AV technology for both professional and home settings (e.g., Crestron, Zoom, Streaming Services, Sonos).
Ability to collaborate with network administrators and security professionals to maintain secure residential networks.
Detail-oriented with excellent organizational skills, including asset management and thorough documentation practices.
Client-focused with high energy, always willing to go the extra mile to meet needs.
Excellent interpersonal skills, including the ability to explain technical issues in simple terms to individuals with varying levels of technical expertise.
Professional demeanor and ability to remain composed in high-pressure situations.
Comfortable working with external vendors and technicians to resolve issues.
Willingness to handle on-call duties when required and take ownership of all requests, escalating when necessary.
Application Support Technician
Technical assistant job in New York, NY
Pay
$80,000 + 10% bonus
We are seeking a dedicated Application Support Technician to join our support team. In this role, you will be the first point of contact for users requiring assistance with application and technology issues. Your responsibilities will include providing level 1 support, managing tickets, troubleshooting application and desktop issues, and ensuring customer satisfaction through effective problem resolution. This position offers an excellent entry-level opportunity with a growing software company, ideal for professionals interested in gaining experience in financial services technology.
Requirements
Technical knowledge of Windows 10 & 11 operating systems
Proficiency in Microsoft Office suite
Strong customer service and client-facing communication skills
Ability to communicate clearly and professionally both over the phone and in person
Advanced troubleshooting and multi-tasking skills
Ability to effectively document and track support issues
Financial services background is preferred
Responsibilities
Serve as the initial contact for user support, providing solutions or escalating issues as needed
Verify problem descriptions and gather relevant information to facilitate resolution
Walk customers through troubleshooting steps and follow up on issues until resolution
Log, track, and manage support tickets within the ticketing system
Assist with application support, including user account creation, access management, and troubleshooting
Provide desktop support for hardware, software, and peripherals
Offer remote assistance via phone, email, and remote-control software
Support new hire onboarding with required technologies
Ensure timely resolution of support requests and maintain effective communication with users
Information Technology Help Desk
Technical assistant job in East Hanover, NJ
We are seeking a skilled and experienced Level 2-3 IT Support Technician to join our team. This role requires a well-rounded technical professional capable of providing advanced desktop support, administering Microsoft 365 environments, managing server systems, and troubleshooting network issues. The ideal candidate is proactive, solutions-oriented, and able to work independently while supporting end users and IT infrastructure.
Key Responsibilities:
Provide technical support for end users (Windows/mac OS), including desktops, laptops, mobile devices, and peripherals.
Manage and support Microsoft 365 services (Exchange Online, SharePoint, Teams, Azure AD, etc.).
Perform server administration tasks including user and group management, patching, backups, and troubleshooting (Windows Server environment).
Support and troubleshoot basic network infrastructure issues (DNS, DHCP, firewalls, VPNs, switches, routers).
Maintain documentation of systems, processes, and procedures.
Work with external vendors or escalate issues when needed.
Assist in IT project implementation and rollouts.
Ensure compliance with security policies and industry best practices.
Requirements:
Technical Skills:
3+ years of hands-on IT support experience (Level 2 or higher).
Strong proficiency with Microsoft 365 administration.
Experience with Windows Server (2016/2019/2022) administration.
Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, routing, firewalls).
Familiarity with virtualization technologies (VMware or Hyper-V) is a plus.
Experience with ticketing systems and remote support tools.
Soft Skills:
Strong problem-solving and troubleshooting ability.
Excellent communication and customer service skills.
Ability to work independently and as part of a team.
Organized with strong attention to detail.
Preferred Qualifications:
Certifications such as CompTIA Network+, Microsoft 365 Certified, MCSA, or CCNA
Information Technology Support Engineer
Technical assistant job in Jersey City, NJ
Tasks and Responsibilities:
Provide Level 1 and Level 2 support for end users (Windows, mobile devices, and peripherals)
Manage user accounts, permissions, and licenses in Microsoft 365, Azure AD, and Entra ID
Perform basic network troubleshooting, ie Wi-Fi and printer issues
Handle ticketing via ServiceNow, ensuring timely resolution and SLA compliance
Support onboarding and offboarding processes (devices, accounts, access rights)
Maintain and update user and administrative documentation
Support IT asset management (hardware lifecycle, procurement, inventory)
Identify and document recurring issues; suggest and implement process improvements
Coordinate with external suppliers and third-party vendors when necessary
Ensure smooth IT operations and support for local office infrastructure
Requirements:
4+ years of hands-on IT support experience in a corporate environment
Strong expertise in Microsoft 365 administration, including Teams, SharePoint, and Exchange Online
Solid understanding of Windows operating systems, mobile device management, and IT peripherals
Experience with Azure AD / Entra ID management
Familiarity with ticketing systems (preferably ServiceNow) and IT asset management
Basic understanding of network fundamentals (LAN/Wi-Fi, printers, VPN)
ITIL knowledge or certification is a plus
Any Microsoft certifications are a strong advantage
Excellent organizational and problem-solving skills with attention to detail
Strong communication skills and the ability to assist users at all technical levels
Self-sufficient, reliable, and able to take ownership of the local office IT environment while collaborating with the wider IT team
Executive IT Support Engineer
Technical assistant job in New York, NY
CRH's Americas Materials, a division of CRH, is the leading vertically integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 28,000 employees at close to 1,600 locations in 43 US States and 2 Canadian provinces.
Position Overview
The Executive IT Support Engineer provides dedicated, on-site and remote technical support to C-level executives and senior leadership. The role will be based out of our New York City office. This role demands exceptional troubleshooting skills, discretion, and the ability to deliver white-glove service in a fast-paced, high-stakes environment. With minimal supervision, this role ensures seamless technology experiences for executives during corporate events, meetings, presentations, and day-to-day operations, with a strong emphasis on AV systems, device management, and secure communications.
Key Responsibilities (Essential Duties and Functions)
Serve as the primary IT support to provide personalized service for CRH's Group Leadership Team (GLT) at our New York City Office as well as all North American based GLT and CRH Board meetings and events.
Provide support for visiting personnel at our New York City Office.
Travel to domestic and international locations to set up and troubleshoot executive workstations, web conferencing systems, and network connectivity.
Support executives with calendar integrations, email configurations, and secure file access across devices.
Ensure data security and privacy compliance, especially during travel and remote sessions.
Coordinate with internal IT teams to escalate and resolve complex issues quickly, efficiently, and privately.
Maintain and update documentation for executive systems, preferences, and support history.
Provide on-site support during high-profile meetings, investor presentations, and events.
Proactively monitor and optimize device performance and user experience.
Qualifications
Strong knowledge of Windows, mac OS, iOS, Android, and enterprise tools; Microsoft 365, Zoom, Teams, and VPNs.
Experience with AV equipment a plus, including:
Executive Board & Conference room setups (projectors, TVs, microphones, speakers, audio control boards, etc.)
Video conferencing systems like Zoom and Teams Rooms and Clients
Troubleshooting and configuring AV hardware and software for live events
Experience with mobile device management (MDM) and endpoint security.
Excellent communication and interpersonal skills with a customer-first mindset.
Ability to travel around 50% of the time, including international trips.
Education/Experience
Bachelor's degree in Information Technology, Computer Science, or related field.
5-8 years of experience in executive-level IT support, preferably in a fast-paced corporate environment.
Certifications such as ITIL, CompTIA A+/Network+, MCP, or AVIXA CTS are a plus.
Work and Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Safely lift 5-30 pounds regularly, up to 50 pounds occasionally.
Available for on-call work or weekend work as needed.
Travel overnight as needed.
Pass background check, alcohol, and drug testing.
Preferred Traits
Discreet and trustworthy with access to sensitive executive data.
Calm under pressure, especially during live events or travel disruptions.
Technically agile-able to troubleshoot across platforms and environments.
Highly organized and proactive in anticipating executive needs.
Work Environment
Normal office working conditions in addition to occasion industrial plant sites and quarries, requiring the usage of personal protective equipment, e.g. hard hat, steel-toed boots, and safety glasses.
Compensation
$115,000 - $140,000 annual salary
The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What CRH Offers You
Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
An inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
CRH Americas Materials Inc. is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
IT Senior Support Engineer (Consultative & Technical)
Technical assistant job in Oceanside, NY
About
IT Senior Support Engineer (Consultative & Technical):
This fast-growing Managed Services Provider supports small and mid-sized businesses with modern IT support, consulting, network design, and cybersecurity services. They've built a strong reputation for exceptional service, innovative thinking, and true partnership with their clients. Internally, the culture is just as strong - collaborative, friendly, growth-minded, and rooted in accountability and continuous learning. Their focus on employee well-being and team development even earned them recognition as one of Illinois' top workplaces.
As the team expands, they're looking for IT Senior Support Engineer to join their growing operation. This is a full-time role based in the north Chicago suburbs, with the first 1-2 months onsite for onboarding before shifting into a hybrid schedule (three days onsite or at client locations, two days remote).
The Senior Support Engineer will provide hands-on support across a wide range of client environments, working tickets end-to-end - diagnosing issues, troubleshooting, resolving technical challenges, and ensuring an excellent client experience. Engineers here work from a shared queue, receive ongoing coaching, and are encouraged to grow through real-world problem-solving in a collaborative, team-first environment.
IT Senior Support Engineer (Consultative & Technical) Qualifications:
2+ years MSP experience REQUIRED
Experience with Office 365 migrations, troubleshooting and setup
Experience configuring and installing various computer and Windows servers
Experience administrating VMware preferred
Experience installing and maintaining approved security tools, and policies, and following procedures to implement
Experience supporting, configuring, maintaining, and upgrading corporate customer's networks (WatchGuard, Barracuda, Aruba)
Experience installing and integrate new server hardware and applications
Experience with Azure (Entra ID & Azure VM's)
ConnectWise experience preferred
IT Senior Support Engineer (Consultative & Technical) Benefits:
Salary $100,000-$110,000
100% Employee paid medical, dental, vision coverage
Certification Reimbursement
Professional Development Assistance
Generous PTO Plan
Emphasis on work/life balance
40% remote, 30% office in Oceanside, 30% clients in Brooklyn NY
Technical Design Assistant - Temp
Technical assistant job in New York, NY
The Technical Design Assistant - Temp is responsible for assisting the technical team with their daily tasks. This position supports the Wholesale Apparel business. The responsibilities described below are considered essential functions of the role. This position is based in our NYC office and requires working on-site.
Key Responsibilities
* Prepare samples for fitting by measuring garments
* Assist in fittings by taking notes and photos
* Schedule fittings and fit times for multiple product categories
* Enter new order details into tracking spreadsheets
* Communicate with overseas factories
* Track and follow up on pending samples
* Able to manage multiple projects and deadlines with support and resources as needed
* Perform other duties and special projects as assigned
Specific Job Skills:
Essential duties include
* Good verbal and written communication skills required
* Excellent organizational and time-management skills
* Self-starter with ability to work effectively as a team player
Required Qualifications
* College degree in Technical Design / Pattern Making / Fashion Design
* Proficient in Microsoft Office Suite and Adobe Illustrator
* Good verbal and written communication skills required
* Excellent organizational and time-management skills
* Self-starter with ability to work effectively as a team player
The expected base salary for this position ranges from $24.00-$26.00. Ranges are based on various factors such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure.
Part-Time Technical Assistant - Student Affairs
Technical assistant job in Paterson, NJ
We are seeking a part time Technical Assistant for Student Affairs reports to the Associate Vice President/Dean of Student Affairs and will assist with providing office support and administrative functions. This is a part time hourly position
* Greets and communicates with students, staff, visitors, and members of the public via telephone, electronic media, and in-person. Directs individuals to appropriate areas on campus to resolve concern, if not able to handle within Student Affairs.
* Schedule meetings and appointments.
* Process, sort and organize documents, records, and databases electronically and hard copy.
* Monitor, maintain and order office supplies.
* Provides office coverage as needed for the Office of the Associate Vice President/Dean of Student Affairs.
* Attend meetings to record minutes.
* Assists with commencement activities
* Performs other related duties as assigned.
The completion of a background check will be required for the selected candidate.
Compensation: Compensation is determined by a variety of criteria, including but not limited to, previous relevant experience, education level, and certifications. The hourly pay range for this position is $16-$17.
Benefits:
* New Jersey Sick Leave: Earn 1 hour of sick leave for every 30 hours worked with a maximum of 40 hours of leave per benefit year. (Eligible to use after successful completion of probationary period.)
* Employee Assistance Program provides free, confidential, limited counseling services, work-life assistance, legal and financial guidance.
* Commuter Benefits: Free parking access is provided on site. An optional Transit Pre-Tax Plan is available which allows employees to use pre-tax dollars to purchase eligible transit expenses.
* NJ Defined Contribution Retirement Program provides eligible members with a tax-sheltered, defined contribution retirement benefit, along with life insurance and long-term disability coverage. (Must meet eligibility requirements.)
Manager, Training and Technical Assistance
Technical assistant job in New York, NY
Public Health Solutions (PHS) is a 501(c)3 non-profit community-based organization (CBO) that has existed for 70 years to improve health equity and address health-related social needs (HRSN) for historically underserved marginalized communities. As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing services directly to vulnerable families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. We focus on a wide range of public health issues including food and nutrition, health insurance, maternal and child health, sexual and reproductive health, tobacco control, and HIV/AIDS. Learn more about our work at healthsolutions.org.
PHS administers WholeYouNYC (WYNYC), a coordinated community resource network that builds trustworthy and reliable pathways between healthcare providers, health plans and CBOs providing critical resources in the community that address the social drivers of health. WYNYC brings together over 100 organizations offering various programs - such as food, housing, employment, health insurance, and sexual health services - across all five boroughs. These services and programs make it possible for New Yorkers to live their healthiest lives and ultimately reduce health disparities and advance health equity. To date, our network has already impacted thousands of lives through community partnerships and referrals, generating millions in estimated healthcare savings.
New York State (NYS) recently announced the availability of $500M statewide to support Social Care Network (SCN) lead entities responsible for coordinating social care delivery in various regions across the state. Public Health Solutions (PHS) and our WYNYC network were awarded the role of regional SCN for Brooklyn, Manhattan, and Queens.
This is a grant-funded position ending March 31, 2027.
Position Summary:
We seek an experienced manager to oversee WholeYouNYC-SCN's training and technical assistance activities for onboarding health-related social needs (HRSN) service providers (“network partners”). The Manager, supervised by the Director of Network Performance, will have three direct reports and will work closely with the Capacity Building team and other care delivery teams to enhance HRSN service provider SCN knowledge capacity and engagement. The Manager, Training and Technical Assistance will draw upon SCN care delivery and social services navigation expertise to ensure training and technical assistance activities maximize value for network partners.
Specifically, the Manager, Training and Technical Assistance will:
Leadership and Management
Supervise three Training & Technical Assistance Coordinators, managing their partner portfolios, workload, and professional development.
Foster a culture of engagement, quality, and efficiency within the SCN's partner onboarding and TTA activities.
Serve as a subject matter expert on SCN care delivery processes, providing leadership, guidance, and best practices to network staff and partners.
Training Strategy and Curriculum Development
Collaborate with internal teams and network partners to design, update, and implement a comprehensive SCN training curriculum.
Lead the planning, delivery, and evaluation of network partner trainings, including development of materials, scheduling, and post-training analysis.
Develop and manage the Learning Management System (LMS) as the central repository for accessible, up-to-date training and resource materials.
Support training tracking and data management at both the partner organization and user levels, including integration into the LMS.
Onboarding and Technical Assistance
Oversee the SCN partner onboarding process, coordinating with internal teams and external partners to ensure seamless and efficient transitions onto the network.
Design and implement a comprehensive onboarding program, including development of supporting documentation and tools.
Plan and oversee technical assistance activities, such as partner strategy sessions, office hours, end-to-end workflow sessions, and engagement events.
Develop and implement tailored technical assistance solutions that enhance partner knowledge capacity and readiness to participate in the SCN.
Collaborate with the Capacity Building team to ensure smooth transitions from onboarding to live network participation.
Monitoring, Evaluation, and Continuous Improvement
Design and implement methods to monitor and evaluate the effectiveness of training and TTA initiatives.
Collaborate with Quality Improvement & Evaluation teams to develop performance monitoring protocols for SCN care delivery activities.
Identify performance issues and develop corrective action plans to support partner improvement.
Document best practices and lessons learned, and recommend continuous improvement strategies for SCN training and TTA operations.
Other
Perform other related duties, as assigned.
Qualifications and Experience:
Bachelor's Degree preferably in public health, health education or a related field and/or equivalent.
Minimum 3 years of experience in project management, managerial or supervisory role and/or equivalent.
Proven professional experience developing and delivering training and/or technical assistance, preferably in a public health setting.
Ability to work efficiently in fast-paced environments.
Strong professional knowledge of effective social needs screening and referral practices.
Understanding of the health and human services sector in NYC/NYS and related government agencies.
Foundational knowledge of the social drivers of health (SDoH) and their impact on health outcomes.
Excellent interpersonal skills (verbal, written and presentation).
Strong organizational skills with the ability to handle multiple tasks simultaneously.
Excellent attention to detail, accuracy and dependability.
Ability to travel occasionally across Brooklyn, Queens and Manhattan.
Desired Skills:
MPH, MPA or related Master's Degree.
Bilingual language skills.
Experience working with Medicaid.
Experience working with a Learning Management System.
Benefits:
• Hybrid Work Schedule
• Generous Paid Time Off and Holidays.
• An attractive and comprehensive benefits package including Medical, Dental and Vision.
• Flexible Spending Accounts and Commuter Benefits.
• Company Paid Life Insurance and Disability Coverage.
• 403(b) + employer matching and discretionary company contributions.
• College Savings Plan.
• Ongoing trainings and continuous opportunities for professional growth and development.
At PHS, we place immense value on diversity within our teams, understanding that varied backgrounds and experiences significantly enhance our community and propel us toward our goals. If you find you don't have experience in all the areas listed above, we still encourage you to apply and share your background and experiences in your application. We are eager to discover how your unique perspective can bring positive transformations to our team and help advance our mission of creating healthier, more equitable communities.
We look forward to learning more about you!
PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, LGBTQIA+ individuals, and veterans.
Auto-ApplyMRI Technologist Assistant
Technical assistant job in New York, NY
Job Description
Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are
Radiology Forward
. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as an
In Suite Assistant
, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes
You Will:
Support MRI Technologists and Radiologists to promote patient safety and efficient workflows
Comply with all HIPAA guidelines, confidentiality guidelines, and safety guidelines for a laboratory/clinical environment.
Assist in coil positioning, MRI safety screening, patient observation, and procedure prep
Collect and document accurate patient medical histories and record them in the EMR
Maintain a clean and safe MRI control room and decontaminate coils, equipment, and exam rooms
Greet and guide patients through the MRI process, putting them at ease and answering questions
Administer oral contrast under the technologist direction and provide instructions as needed
Support technologists with coil setup, suite cleanup, and supply stocking
Help screen patients and verify exam documentation
Assist with positioning patients, gowning, removing IVs, and providing discharge instructions
Collaborate with the MRI Steering Technologist and site leadership to ensure smooth operations
Communicate delays and schedule changes to the front desk and team
Attend required trainings, meetings, and quality control activities
You Are:
Passionate about patient care and committed to providing excellent service
Organized, proactive, and comfortable in a fast-paced imaging environment
A clear communicator with strong interpersonal skills
Detail-oriented and skilled in managing multiple clinical and administrative tasks
Able to maintain a calm, professional demeanor-even under pressure
To Ensure Success In This Role, You Must Have:
High school diploma or equivalent
Completion of an approved MRI Technologist Assistant program, including clinical hands-on training
Valid Basic Life Support (BLS) certification
At least one year of experience in a healthcare or medical setting
Strong computer and time management skills
Certified Nursing Assistant (CNA) or Medical Assistant (MA) designation (preferred)
Why Choose Us:
Competitive Pay & Benefits: Enjoy comprehensive medical, dental, and vision plans, matching 401(k), and paid time off.
Professional Growth: Access training programs, certifications, and career advancement opportunities.
Cutting-Edge Technology: Work with state-of-the-art equipment to deliver the best care possible.
Community Impact: Be part of a company that values making a difference in patients' lives every day.
Men's Volleyball Assistant Coaching Staff - Fashion Institute of Technology
Technical assistant job in New York, NY
Men's Volleyball Assistant Coaching Staff members will report to the Head Men's Volleyball Coach and be responsible for managing assigned facets of the Men's Volleyball Team in accordance with NJCAA, North Atlantic District, Region 15, and FIT Athletics rules and regulations. Assistant coaching staff duties may include assisting the head coach with any of the following responsibilities:
Responsibilities & Essential Functions:
* Assuming full responsibility for student-athlete welfare and team operations during all team-related proceedings.
* Upholding all applicable NJCAA, District B, Region 15 and FIT Athletics rules and regulations.
* Providing supervision for student-athletes and lower-ranking coaching staff members.
* Recruiting quality student-athletes based on academic goals as well as athletic ability.
* Monitoring team academic success and personal growth in team members.
* Scheduling, planning and organizing practice sessions.
* Scheduling regional and competitive non-region regular season matches; completing team registration for all post-season tournaments.
* Planning and coordinating team travel arrangements.
* Attending all practices and matches; providing team and individual supervision and skill development.
* Managing team budget and keeping strict records of all expenditures and receipts.
* Recording and reporting statistics and results; providing a synopsis of matches for promotion on website and department social media.
* Reporting scores and stats to the NJCAA using Presto Sports.
* Completing region-mandated evaluations of match officials.
* Assuming full responsibility for monitoring and posting content on Men's Volleyball Team social media accounts; keeping fans and prospective athletes engaged with creative content year round.
* Promoting the team by participating in various events / activities on and off campus.
* Reviewing equipment / apparel inventory and preparing orders.
* Attending required coaches meetings and completing trainings as assigned.
* Some driving may be required.
The preceding description is not designed to be a complete list of all duties and responsibilities required of the position; other duties may be assigned consistent with the classification of the position.
Requirements:
Minimum Qualifications:
* High school diploma or equivalency and completion of two years in an accredited post-secondary institution.
Preferred Qualifications:
* Bachelor's degree preferred.
* 2 years of Men's Volleyball coaching experience in an academic setting at the corresponding position level.
Knowledge, Skills, & Abilities:
* Must be able to obtain CPR / AED and Basic First Aid certification prior to the time of appointment.
* Outstanding managerial, organizational, technological and verbal/written communication skills.
* History of success in the areas of recruiting, player development and fostering holistic success in team members.
* Commitment to diversity, equity and inclusion.
* Availability for weekday evening practices and weekend matches.
* Availability for occasional weekday / overnight trips, especially postseason tournaments.
* Valid driver's license in good standing.
Additional Information:
Review of applications will begin immediately until the position is filled. Successful completion of a background check is required for appointment to this position once an offer has been made.
Salary:
Stipend: Per annum (based on experience, sport qualifications and budgetary allowance)
Assistant Men's Volleyball Coach $5,436 - $7,023
Men's Volleyball Team Manager $3,000 - $3,512
Men's Volleyball Scorekeeper $3,000 - $3,512
Work Schedule:
Days/Hours: T, W & F, 6pm-8pm in person; matches (Thursday evenings and Saturdays); work schedule subject to change based on needs of the department.
Terms: FIT coaching positions consist of at-will appointments that last for one fiscal year, and do not carry any medical, annual leave, sick leave, or other fringe benefit entitlement.
Pay Equity by State Employers
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************.
Visa Sponsorship
This position is not eligible for visa sponsorship by the Fashion Institute of Technology.
Equal Employment Opportunity (EEO) Statement
FIT is firmly committed to creating an environment that will attract and retain people from a range of backgrounds. FIT is firmly committed to creating a learning and working environment that encourages, utilizes, respects, and appreciates the full expression of every individual's ability. The FIT community fosters its mission and grows because of its rich, pluralistic experience. FIT is committed to prohibiting discrimination, whether on the basis of race, color, creed, age, national origin, immigration or citizenship status, gender, sexual orientation, disability, marital status, partnership status, caregiver status, sexual and reproductive health decisions, uniformed service, height, weight, any lawful source of income, status as a victim of domestic violence or as a victim of sex offenses or stalking, whether children are, may be or would be residing with a person or conviction or arrest record, or any other characteristic protected by applicable federal, state, or local laws. FIT is committed to providing equal opportunity in employment, including the opportunity for upward mobility for all qualified individuals. Applications from veterans and persons with disabilities are encouraged. Inquiries regarding FIT's non-discrimination policies may be directed to the Chief Equal Employment Opportunity Officer/Title IX Coordinator, ************.
Annual Security Report
The safety and well-being of FIT's students, faculty, staff, and visitors is of paramount importance. Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, FIT publishes an annual report containing crime statistics and statements of security policy, accessible here: Safety Statistics. A paper copy of the report will be provided upon request by contacting Public Safety's administrative office number at **************.
Physical Requirements and Work Environment
This position will be required to frequently read and comprehend, occasionally perform calculations, constantly verbally communicate, constantly analyze, and occasionally writing. The working conditions for this position will be any combination of the classroom, office space and/or outdoors. The physical requirement for this position will require occasional sitting, constant standing, frequent bending, constant walking, and frequently lifting up to 10-20 lbs.
Application Instructions:
In order to be considered for this position, please submit the following documents online:
* Resume
* Cover letter
* Unofficial transcript
* A list of three references with telephone numbers and email addresses
Returning Applicants - Login to your FITNYC Careers Account to check your submitted application materials.
Please note that due to the volume of applications, we will not be able to contact each applicant individually.
Additional information about the Fashion Institute of Technology can be found at: **********************
Part Time Technical Assistant (Computer Graphics) - Art Department - Nassau Community College
Technical assistant job in Garden City, NY
Technical Assistants will provide assistance to the department chairperson and faculty in the operation of Computer Graphic laboratories in conjunction with instructional courses as well as general assistance in those areas necessary for the operation of the laboratories. Will make minor repairs and preventative maintenance on laboratory equipment, recorders, projectors, microscopes, etc. Assists faculty members in the Operation of audio-visual equipment. Assists in laboratory experiments for instructional purposes. Maintains records of equipment issue and use, as well as material and supply stock levels. Assists in the preparation and administration of laboratory examinations.
Requirements:
Associates Degree in Information Technology or computer related field; AND
One (1) year experience in MacOS server applications and deployment.
Additional Information:
Application Instructions:
Please submit your resume, cover letter and three references.
P/T Technical Assistant-WDCE - Westchester Community College
Technical assistant job in Mount Vernon, NY
The Mount Vernon Extension Center seeks a P/T Technical Assistant to perform a wide range of tasks and functions to assist faculty, students, and staff in the preparation and support of academic duties and student support services including registration and office support. They will assist at the reception desk, welcoming students, assisting students with the admissions process and technical issues, and working on other duties assigned by the director and assistant director of the Mount Vernon Center. The candidate will also assist with maintaining lab inventory. The successful candidate will become familiar with the policies and procedures, services, and staff of the center, assisting faculty, students and others.
Requirements:
REQUIRED QUALIFICATIONS: The candidate must possess a high school diploma or equivalent, and one (1) year of experience. The successful candidate must also be proficient and have working knowledge of Microsoft Office applications. Good interpersonal skills, the ability to work well with others and attention to detail are also required. The candidate must have effective customer service and communication skills. The successful candidate must be dependable and possess the ability to work responsibly with or without direct supervision. Familiarity with the Mount Vernon community is essential.
PREFERRED QUALIFICATIONS: A candidate who is bilingual (Spanish or Portuguese) is strongly preferred. The ability to promote professional and ethical behavior and experience working with underserved/underprepared populations is preferred.
Additional Information:
WORK SCHEDULE: This position is to start in the Fall semester. This is an hourly position with a work schedule of up to 28 hours per week. The work schedule is Monday, Wednesday, Thursday: 8:00am- 3:00pm. Alternating Fridays and Saturday with the work schedule 9:00am- 4:00pm. Flexibility is needed.
POSITION EFFECTIVE: The position will remain open until filled.
HOURLY RATE OF PAY: $16.50/hour. No benefits.
Application Instructions:
TO APPLY: Candidates must be legally authorized to work in the United States at the time of hire. Applicants MUST apply online by submitting a letter expressing interest in this position, a resume/CV. Please login to: *********************************************** in order to check/edit your profile or to upload additional documents. The review of candidates will begin immediately and continue until the position is filled.
Westchester Community College provides accessible, high quality and affordable education to meet the needs of our diverse community. We are committed to student success, academic excellence, workforce development, economic development and lifelong learning.
The College will provide equal opportunity in all of its employment practices to all persons without unlawful discrimination on the basis of political affiliation, age, race, color, national origin, ancestry, citizenship, genetic information, religion, disability, sex, sexual orientation, gender identity, gender expression, marital status, parental status, pregnancy, arrest or conviction record, membership in any reserve component of the armed forces, or use or non-use of lawful products off College premises during nonworking hours, or any other status protected by applicable state or federal law.
Information Technology Support Specialist
Technical assistant job in New York, NY
Our client, a Bronx-based nonprofit, is seeking an IT Support Specialist (Tier I) to provide first-level technical support to end users across the organization. Reporting to the IT Administrator, this role is responsible for troubleshooting hardware, software, and basic network issues while delivering excellent customer service and timely resolutions. This is an ideal opportunity for a hands-on IT professional who enjoys supporting users in a dynamic, mission-driven environment.
IT Support Specialist (Tier I)
Location: On-site (Bronx)
Salary Range: $58,000-$65,000
Key Responsibilities
Respond to help desk tickets, emails, and walk-in support requests in a timely and professional manner
Diagnose and resolve basic hardware issues, including desktops, laptops, printers, and peripherals
Assist with software installation, updates, and configuration on end-user devices
Troubleshoot common network connectivity issues (Wi-Fi access, permissions, basic connectivity)
Provide account-related support such as password resets and access requests
Escalate complex technical issues to Tier II support or system administrators as needed
Document incidents, resolutions, and asset information within IT systems
Support onboarding and offboarding processes, including device setup, account provisioning, and policy assignment via Active Directory and MDM tools
Ensure compliance with IT security policies and data protection standards
Assist with routine IT operations such as inventory management and equipment setup
Provide on-site support at multiple locations as required
Required Skills & Qualifications
1-2 years of hands-on IT support or help desk experience
Working knowledge of Windows and Mac operating systems and common business applications
Familiarity with computer hardware components and troubleshooting techniques
Basic understanding of networking fundamentals (TCP/IP, DNS, DHCP preferred)
Strong communication skills and a customer-service mindset
Ability to follow established procedures and work effectively within ticketing systems
Valid driver's license and reliable transportation
Preferred Qualifications
CompTIA A+, Network+, or Security+ certifications
Cisco CCNA
Microsoft certifications (e.g., Microsoft 365 Certified: Fundamentals)
Experience supporting a nonprofit organization
Education
High school diploma required
Associate's or Bachelor's degree in IT or a related field preferred
Work Environment
Office-based role with occasional travel between sites
May require lifting and moving IT equipment (approximately 25-50 lbs)