Help Desk Technician
Technical internship job in Dallas, TX
This role will provide maintenance of the computer desktop and laptop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal Help Desk. The role will be responsible for administration and internal support of PCs, printers, servers and related equipment. Tasks include end user support, license tracking and performing PC maintenance, upgrades and configurations.
Responsibilities:
80% Resolve computer support problems
Provide helpdesk support and resolve problems to end user's satisfaction
Maintain communications with customers during the problem resolution process.
Monitor and respond quickly and effectively to requests received through the IT help desk
Monitor email and ticket tracking system for tickets assigned to the queue and process based on priority
Modify configurations, utilities, software default settings, etc. on user workstations
Utilize and maintain the helpdesk tracking software
Train computer users
Perform user on-boarding and off-boarding
Install, test and configure new workstations, peripheral equipment and software
Maintain inventory of all equipment, software and software licenses
Report issues needing escalation
Manage PC setup and deployment for new employees using standard hardware, images and software
Assign users and computers to proper groups and OUs in Active Directory
Perform timely workstation hardware and software upgrades as required
10% Help Desk documentation, records and procedures
Create, review and update Help Desk documentation as assigned.
Review and recommend modifications to procedures.
10% Training and Quality Improvement
Maintain in-depth knowledge of supported products and services
Key Competencies
Team player Excellent customer service Ability to be self-directed
Planning & Organizing Problem Solving Time management
Help Desk Technician
Technical internship job in Richardson, TX
Title: Help Desk Representative
Type: Full-Time | Onsite
CornerStone TTS is partnering with a growing organization to hire a Help Desk Representative who enjoys problem-solving, supporting end users, and working in a tight-knit IT environment. This is a great opportunity for someone who wants hands-on experience across systems, servers, and applications while working directly with a highly supportive Technical Director.
About the Opportunity
In this Tier 1 support position, you'll be the first point of contact for technical issues, troubleshooting a variety of hardware, software, and system questions. You'll assist internal users, document and resolve tickets, and escalate more complex issues when needed. Because the IT team is small, you'll have the chance to learn quickly, take ownership, and make an immediate impact.
What You'll Do
Provide first-level technical support via phone, email, and ticketing system
Troubleshoot user issues related to desktops, software applications, authentication, and connectivity
Assist with basic server-related tasks, system updates, and account provisioning
Document incidents, resolutions, and recurring trends
Collaborate with senior team members to escalate and resolve complex problems
Deliver a positive support experience through clear communication and follow-through
What We're Looking For
Bachelor's degree OR equivalent experience
Three or more years of experience in IT support, call centers, network operations, or software support
Experience working with servers (Windows preferred)
Strong troubleshooting skills and the ability to work independently
Professional IT certifications are a plus and may substitute for experience
Why This Opportunity Stands Out
You won't get lost in a massive support team. With fewer than five people in IT, you'll work closely with leadership, grow your technical skills, and be part of a team that values collaboration, stability, and having fun at work.
Information Technology Help Desk Technician
Technical internship job in Plano, TX
IT Help Desk Technician (Onsite - Plano, TX)
🕒 Schedule: Monday-Friday | 8:30 AM - 5:30 PM
💼 Contract: 1 Year + Extension
About the Role
We are seeking a skilled and customer-focused IT Help Desk Technician to provide fast, accurate technical support to our internal users. In this role, you will troubleshoot hardware and software issues, support daily IT operations, and help ensure a smooth technology experience for all employees.
If you enjoy problem-solving, have strong communication skills, and excel in a customer-facing support environment, we'd love to hear from you.
What You'll Do
Serve as the first point of contact for technical assistance via phone and email
Perform remote troubleshooting using diagnostic questions and tools
Walk users through step-by-step solutions
Escalate unresolved issues to higher-level support teams
Install, configure, and repair laptops, desktops, and printers
Support Microsoft Office Suite, SAP GUI, antivirus tools, and basic network functions
Maintain accurate logs of issues, resolutions, and follow-ups
Provide feedback and suggestions to internal teams for continuous improvement
Identify, recommend, and help implement process improvements
What We're Looking For
1-4 years of experience in Help Desk, IT Support, Desktop Support, or a related field
Strong working knowledge of PCs, laptops, printers, LAN, and cabling
Ability to diagnose and resolve basic hardware and software issues
Experience with security tools such as NASCA, ESCORT, Antivirus
Computer skills must include: Microsoft Office Suite, SAP GUI
Solid understanding of computer systems & mobile devices
Excellent communication and customer-service skills
Cool-tempered, patient, and able to handle difficult situations professionally
A+ Certification preferred
BSc/BA in IT, Computer Science, or related field (or equivalent experience)
Why Join Us?
You'll play a key role in ensuring our users receive the best technical support possible, helping maintain a positive, reliable IT environment that keeps the business running smoothly. This is a great opportunity to grow your skills, gain hands-on experience, and build a strong foundation in IT support.
Tier 1 Help Desk Support (In Person)
Technical internship job in Frisco, TX
To apply, you must take this assessment: *******************************************************************
Reliable Technology Services is a Frisco, Texas based Managed IT Service Provider that builds enterprise class infrastructure, voice, and data networks for small and medium sized organizations. Reliable was founded in 2007 with a mission to provide superior technology solutions delivered with integrity by experts who excel at creating solutions for complex business problems, and to be a key player in the success of others. Reliable has employed a team of the best and brightest technology engineers and support staff in the DFW area.
This position is a key member of Reliable Technology's
Partner Success Team.
The TIER 1 DESKTOP SUPPORT TECHNICIAN is responsible for performing technical service work at the client sites and remotely (from our Frisco office), identifying risk areas that the client needs to address, ensuring proper functioning of client computer systems, reporting work performed and findings to Reliable management and client point of contacts.
The TIER 1 DESKTOP SUPPORT TECHNICIAN installs, troubleshoots, maintains, and uses a variety of computer systems, software, peripheral devices, servers, and network equipment. Significant interface with clients, third parties, and vendors is necessary for handling daily responsibilities. An attitude of responsibility for effective and efficient client service, respect for client, as well as company profitability is essential. Developing a keen understanding of Reliable Systems, Client environments, Service and Product Offerings, Vendor and Partner Programs and maintaining technical competency is essential to success.
BENEFITS
Paid Personal Time Off
Paid Federal Holidays (7)
Competitive Salary
Professional Sporting Event Suites year round
Activities + Outings (Family Atmosphere)
Regular Reviews for Advancement
Job Requirements
TECHNOLOGY SKILLS
Experience with installation, configuration, maintenance and management of the following:
Active Directory
Remote Access
Windows Server
software Distribution
Microsoft & Office 365
Imaging
Internet technologies: DNS, DHCP
Asset Management
QOS and VOIP configurations
Ability to provide technical support by identifying, troubleshooting, and resolving problems with desktop systems, network, internet, and other computer technology
Proficient with office equipment (computers, printers, fax, scanner)
Proficient with Microsoft Office and standard user productivity tools
General Requirements
Work business hours 8 am - 5 pm; After-Hours as required to meet client needs
Participate in On-Call (After-Hours) rotation
Schedule flexibility to accommodate client needs
Willingness work extended hours, nights and weekends
Must be detail oriented and accurate
Must have strong interpersonal and documentation skills
Ability to interface effectively with others to foster a cooperative, team-based approach to problem resolution and/or project-based work is required
Must have a keen sense of awareness for others needs and communication styles
Ability to have fun in a fast-paced environment
Strong ability to analyze data and make intelligent decisions
Ability to identify when senior/management level assistance is needed
Excellent communication skills, both written and verbal
Excellent organizational skills and ability to adapt easily
Ability to prioritize, multi-task, work around deadlines and adapt easily
Must be able to work effectively and contribute value with limited direction
Valid state-issued driver's license and functional vehicle
Willingness to travel in and around the DFW area
General Responsibilities
CUSTOMER CARE
Quality customer service is a top priority. Respect for the customers, employees and all other stakeholders, coupled with professional and ethical behavior at all times is a requirement
Proven experience showcasing accuracy, analytical abilities, ethics, and values
Ability to provide product and service information, and suggest products or solutions for sales
Ability to successfully balance the needs of the customer and the needs of Reliable
Build relationships with customers to establish and maintain trust, credibility, and respect
Ability to remain professional, confident, courteous and patient at all times
TEAMWORK
Build relationships with coworkers, including members of other departments, to get results
Build relationships with customers as though Reliable were a member of the customer's internal technology team
Offer ideas for process improvement and maintain procedural documentation
Engage in excellent communication, documentation and record keeping
KNOWLEDGE & LEARNING
Regular desire to take on new challenges with the goal of expanding your individual knowledge, skills, and abilities
Engage in training and educating other team members to facilitate growth and learning for all team members
Actively seek out methods for expanding your knowledge and skills beyond company provided or company mandated learning initiatives
Actively seek out information on best practices and recommend new processes to improve efficiency
DAILY TASKS
Interact in a professional and courteous manner with Clients by Phone and In Person
Promptly respond to client service requests and internal needs
Evaluate and Prioritize Service Tickets with the help of service coordinator
Attend daily huddles
Complete service events and document resolution of Service Tickets
Coordinate service events with network service staff, keep service coordinator informed
Adhere to scheduled service events, keep calendar up to date & maintain communication with team
Notify coordinator of emergency service visits if not immediately serviceable
Maintain client information in Service Portal
Ensure Service Ticket reporting; ensure & verify completion of service events
Research, identify and configure equipment purchases for client and internal requirements
Report client service or equipment needs to service coordinator or manager
Complete timesheet record of work performed & expenses on a daily basis
Ensure client service requirements are understood and accomplished, get timely help if needed
Perform onsite and remote client service as assigned
Report to assignments on time at the scheduled time
Maintain accurate individual calendar, along with service coordinator scheduling
Communicate with service coordinator and/or manager for scheduling and service requirements
Ensure accurate and thorough documentation and reporting of Service Orders
Ensure accurate client documentation in Service Portal
Escalate complicated service matters immediately to senior engineer or service manager
Escalate client satisfaction concerns
Ensure an understanding of job objectives and billable vs. non-billable work, seek guidance from Service Coordinator or Manager as needed
PERIODIC TASKS
Attend weekly service meetings
Assist with physical inventory and location tracking for internal assets, equipment and software
Ensure responsible handling and organizing of service parts and equipment stock
Notify service coordinator of any parts or equipment delivered or used for client purposes
Correct or notify if documentation in client portal is inaccurate
Perform research and stay current with new products and technologies
Attain education and/or certifications as deemed appropriate for job requirements
Participate in training events and webinars for service and product technologies
Maintain knowledge of computer hardware, circuit boards, processors, chips and electronic equipment and necessary configuration requirements
REPORTING STRUCTURE
This position reports to the Network Services Manager and Service Coordinator. Tasks may be assigned and managed by other departmental managers. Coordination and communication to facilitate all client service needs is essential. HR matters will be handled by the Accounting Manager in coordination with the Network Service Manager. Tasks may be assigned and managed by other departmental managers. Coordination and communication to facilitate all client service needs is essential.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to walk and use hands to finger, handle, or feel.
The employee is occasionally required to stand and reach with hands and arms. The employee must periodically lift and/or move large, bulky and/or heavy items up to and exceeding 50 pounds and/or use a dolly to handle such items. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Job Type: Full-time
Benefits:
Paid time off
Professional development assistance
Application Question(s):
Are you currently employed?
What are your salary requirements?
Have you ever worked for a MSP? If so, which one(s)?
Experience:
IT: 1 year (Required)
Language:
English Professionally (not casually) (Required)
Ability to Commute:
Frisco, TX 75034 (Preferred)
Work Location: In person
Information Technology Support Specialist
Technical internship job in Plano, TX
IT Support Specialist (Full-Time, Onsite 4 Days / Remote 1 Day)
Schedule: 4 days onsite, 1 remote
Employment Type: Direct Hire - Client disclosed during screening
Compensation: $70,000 annually + full benefits
About the Role
We're looking for an IT Support Specialist who enjoys
hands-on problem solving
and thrives in a fast-moving, field-oriented environment. This is a highly visible role supporting active job sites, field crews, office staff, and a variety of technology across the organization. If you prefer real troubleshooting over queue-based ticket grinding, this is the kind of place where you'll make an immediate impact. You'll own issues from start to finish, work closely with teams on the ground, and keep the technical environment healthy, reliable, and efficient.
What You'll Do
Take full ownership of support issues from identification through resolution
Deliver excellent customer service with clear and confident communication
Install and configure computer hardware, software, systems, networks, printers, and related equipment
Diagnose and resolve technical issues across desktops, laptops, mobile devices, and network-connected systems
Perform routine maintenance and support scheduled upgrade cycles
Set up accounts, access permissions, and user configurations
Troubleshoot hardware, software, and basic networking problems
Repair equipment and replace components as needed
Maintain accurate inventory records for IT assets, equipment, and supplies
Coordinate with internal teams on escalations and complex issues
Ensure proper documentation and closure of all support activities
Assist with any additional IT-related tasks as assigned
Minimal after-hours work may occasionally be required
What You Bring
Strong troubleshooting and diagnostic skills
Experience supporting users in fast-paced, hands-on environments
Ability to communicate directly and professionally with diverse teams, including field crews and site personnel
Comfort working around active job sites and adapting to shifting priorities
Proven ability to work independently and take initiative
Familiarity with hardware repair, imaging, account setup, and common support tools
Ability to lift up to 50 lbs when working with equipment
Why This Role Stands Out
Direct influence and ownership-your work directly keeps the operation running
No massive call center queue or micromanagement
A tight-knit environment where practical problem solving is valued
A stable schedule with a balanced onsite/remote setup
Competitive pay for the level of autonomy and impact
How to Apply
If you're someone who enjoys variety, independence, and supporting teams that rely on technology to keep work moving, we'd love to hear from you.
Apply to this posting with your resume.
Help Desk Technician (Nightshift)
Technical internship job in Dallas, TX
We are an Environmental Consulting company seeking a full-time I.T. Helpdesk Support Technician 1 to work primarily on-site with a dynamic team and a rapidly growing company in the Dallas area. We are looking for an individual with a strong, intermediate level background in computer repair, troubleshooting, and familiarity with Windows 10/11 and the Microsoft 365 suite (Outlook, Word, Excel, OneDrive, etc.). The company offers health and retirement benefits, paid time off for full-time employees, and an opportunity to build and grow your I.T. career. Our IT department is seeking a dedicated IT Desktop Support Associate to join our team on a full-time basis. The associate will be responsible for supporting our IT members during non-traditional hours with potential leadership responsibilities.
Primary Responsibilities:
• User Account Management: Administer user accounts across different platforms, including account creation, password resets, MFA (Two-Factor Authentication) management, disabling accounts, and archiving user data.
• Technical Support: Provide desktop and laptop support, including, on-call and I.T. help to support I.T. techs and MSP in our overseas locations during work shift. Coordinate shipping, delivery, and returns of IT equipment. Provide remote support and guidance, particularly for overseas team members.
• Help Desk Tickets: Respond to and resolve help desk tickets, escalating issues as needed and ensuring timely resolution to maintain high client satisfaction.
• Documentation: Manage and update IT requests and tickets to support users and clients, assist with technical documentation to improve internal processes.
• Asset Management: Participate in IT asset management and assist with IT projects, such as infrastructure upgrades.
• Collaboration: Work with the IT team to ensure smooth day-to-day operations and continuous improvement of IT services. Assist overseas IT team members with tickets and issues, maintaining Quality Assurance (QA) & SLA times.
Work Environment, Hours, & Benefits:
This position will cover the overnight shift from 12:00 AM to 9:00 AM (Central Time), Monday to Friday or Sunday to Thursday. Training will take place over six to twelve weeks during normal business hours in our Dallas Corporate office before transitioning to the night shift.
This role is based in our Dallas corporate office, near the 635 and 75 High Five Interchange. Specific days for on-site versus remote work will be determined based on operational needs. We offer full health and retirement benefits, including medical, dental, vision, a 401k plan, and flexible PTO and holiday time.
Help Desk Qualifications / Skills & Requirements:
• Problem-solving skills
• Basic Computer & LAN knowledge
• Excellent verbal and written communication skills (English proficiency required)
• Documentation & Procedure skills
• Operating systems knowledge
• Phone skills
• Customer service focus
• Quality Focus
• PC proficiency (Microsoft Operating Systems, Microsoft Office)
• On-Prem & Azure Cloud knowledge
Preferred Qualifications (Not Required):
• Linux & Mac OS knowledge
• Bilingual (Hindi/Telugu) proficiency, though proficient English is mandatory
• Pursuing or recently completed a degree in Management Information Systems, Computer Science, Information Technology, or a related field
Education, Experience, and Licensing Requirements:
• High school diploma, GED, or equivalent
• Prior information technology or operating systems experience preferred
• Familiarity with basic office software (Windows, Office, Word, Excel, Outlook)
• Prior experience or coursework related to IT help desk, desktop support, or systems administration. Seeking strong intermediate I.T. skills.
Oracle Cloud HCM Technology Associate Director
Technical internship job in Dallas, TX
Hybrid in Dallas, Jersey City, or Tampa
Representing a global financial services provider, we are proud to be leading the search for an HR Technology Associate Director. This newly created role will lead the transformation and optimization of enterprise HR systems and processes.
This is a pivotal role offering the opportunity to influence culture, build processes, and drive performance. As the HR Technology Associate Director, you will be responsible for:
Leading the implementation and configuration of HR technology solutions to meet evolving business needs
Managing HR technology projects, including functional design, testing, and deployment
Overseeing a team of HR Technology associates and reviewing work quality prior to production release
Maintaining the integrity of the HR technology portfolio through process review, security administration, and audit
Identifying and implementing new system features and functionality to enhance performance and efficiency
Acting as a subject matter expert across HR and cross-functional projects, including data integration and system optimization
Providing proactive consultation to HR stakeholders to ensure business needs are met and systems are fully leveraged
Mitigating risk by adhering to established procedures and monitoring controls
To be successful in this role our client is looking for a:
HR technology professional with 8+ years of experience, including extensive work with Oracle Cloud HCM (Fusion)
Proven experience in Oracle Cloud HCM configuration, particularly in U.S. Payroll, Core HR, and Security
Strong project management skills and experience leading implementations and system upgrades
Hands-on experience with ADP, JIRA, Agile methodology, and User Acceptance Testing
Advanced Excel skills (VLOOKUP, Pivot Tables, Macros, Charts)
Strong communication and stakeholder management abilities
Experience in a regulated industry such as financial services (preferred)
Bachelor's degree or equivalent experience
As a specialist HR, Reward & HR Tech search and recruitment firm, we are excited to partner on this strategic opportunity within a forward-thinking organization.
This is an excellent opportunity for a technically skilled and solutions-focused HR Technology professional to join a growing, values-led organization and contribute to shaping the future of their HR technology landscape.
Technical Support Specialist
Technical internship job in Dallas, TX
A client of Insight Global is looking for a part-time Support Specialist to join their team to support a team of ~25 individuals with administrative/technical tasks. The position will start at 16 hours/week with opportunity to increase in the future to a potential full 40 hours/week. This is a contract position slated for a 6-month duration, however there is opportunity to extend the contract. The position will be on-site Tuesday-Thursday from 9am to 4pm. If you are currently a university student, class schedules can be worked around as long as you are able to get to a minimum of 16 hours over the 3 day working week. Compensation for the role is $20/hr with the option to enroll in health, dental, and vision benefits.
Senior Palantir SME / Technical Expert
Technical internship job in Dallas, TX
Job Title: Senior Palantir SME / Technical Expert
Contract/Perm: Contract
Duration: 12 months
Day Rate/Salary: Competitive
A confidential engineering organisation is seeking a Palantir Subject Matter Expert to lead the architecture, deployment, and optimisation of complex data and AI platforms. You'll bring deep experience in Palantir ecosystems, high-scale data engineering, and emerging LLM-driven or agentic AI capabilities.
What You'll Do
Architect scalable data and AI platforms across distributed systems
Lead design and deployment of Palantir-based solutions within enterprise environments
Build and optimise intelligent/agentic AI systems for reasoning and decision support
Guide AI strategy and best practice in data architecture and model governance
Partner with engineering, product, and data science teams to deliver high-impact solutions
Evaluate and integrate modern cloud, ML, and orchestration frameworks
Mentor teams on Palantir tooling, AI/ML workflows, and advanced engineering patterns
What You'll Bring
Significant experience as a Palantir SME (Foundry preferred)
Background in high-scale technology or enterprise data environments
Strong hands-on engineering in Python, Java, or Scala
Deep understanding of LLMs, RAG, autonomous/agentic AI systems
Experience with data pipelines, microservices, and distributed systems
Cloud expertise: GCP, AWS, or Azure
Strong system design and stakeholder engagement skills
Nice-to-Have
MSc/PhD in CS, Data, or AI
Experience leading AI/ML or data platform initiatives
Knowledge of orchestration frameworks (e.g. LangChain-style toolchains)
Exposure to mission-critical or regulated enterprise environments
Package & Setup
12-month engagement, competitive day rate, hybrid model with 3 days per week on-site in Dallas. Streamlined interview process with technical discussion + practical evaluation.
How to Apply:
DM me or reply here; Brio Digital are managing this confidential search.
IT Support Analyst - (Part Time)
Technical internship job in Fort Worth, TX
IT Support Analyst - (Part-Time)
Fort Worth, TX
Peak Utility Services Group is an integrated group of engineering and construction companies serving the Electric, Natural Gas and Telecommunications industry. We provide a full suite of engineering, construction, operations, and maintenance services including repair, replacement, maintenance, and installation of natural gas, telecommunications, and electric infrastructure through five operating subsidiaries: Track Utilities, SiteWise, Kelly Cable, Riley Brothers and Superior Pipeline Services.
Our Core Values: TRAITS
Trust, Respect, Accountability, Integrity, Teamwork, and Safety.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Desktop and printer issues.
Outlook issues.
Mobile device issues - tablets/smartphones/other technology.
Information Technology (IT) Helpdesk - Lansweeper.
Voice over Internet Protocol (VOIP).
Badging to enter and exit building.
Comcast and Century Link requests and issues.
Document policies and procedures.
Keep our IT information current - exchange, active directory, and similar.
Onboarding and exit processes - setting up and wiping computers.
Manage and support Smartphone Apps.
Microsoft licensing.
Special IT projects assigned by Controller.
Roles and Responsibilities:
Provide Tier 1-2 technical support for employees via phone, email, chat, and ticketing system.
Troubleshoot and resolve hardware and software issues on laptops and mobile devices.
Perform password resets and account management across multiple systems.
Assist with device setup, configuration, and deployment.
Support Microsoft 365 applications and basic administration tasks.
Document issues and resolutions in the ticketing system.
Collaborate with IT lead on projects and infrastructure improvements.
Requirements
Must work on-site at our Saginaw, TX office (travel to other DFW offices may be required).
Reliable transportation and a valid driver's license with a good driving record.
Ability to work under 30 hours per week.
At least 1 year of IT experience or currently enrolled in an IT-related degree program.
Basic knowledge of Windows operating systems, mobile operating systems such as Android and iOS, networking, and troubleshooting.
Strong communication and problem-solving skills.
Preferred Qualifications
Familiarity with Microsoft 365, Intune, and other Azure products and services.
Experience with ticketing systems.
Exposure to networking concepts and device setup.
Certifications such as CompTIA A+, Network+, ITIL, or similar are preferred but not required.
Notes:
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Help Desk Technician
Technical internship job in Fort Worth, TX
Help Desk Technician
paying $60,000 annually.
Responsibilities:
Provide daily help desk and desktop support for warehouse and office employees.
Build, configure, and deploy approximately 20 laptops per month, with training/support from the Senior Help Desk Technician.
Support and maintain a broad range of hardware, including:
Dell PCs/workstations, monitors, and full workstation setups
Zebra printers, label printers, and weight scales
Copiers and general office equipment
Warehouse shipping station equipment (small-factor Dell machines, scan guns, scales, label and invoice printers)
Provide support for the Koerber Warehouse Management System (formerly Infosis).
Manage Office 365 user administration and Dialpad phone number setup.
Perform basic Active Directory tasks, including user creation, disabling accounts, and GPO group modifications.
Install and support software such as CrowdStrike and N-able for remote access and device management.
Manage account terminations and access disablement for departing employees.
Use UPS/Canvas Ship systems for warehouse and user support needs.
Provide light networking support, including simple router fixes, access point installation, and switch/camera troubleshooting.
Support approximately 25 total workstations across administrative and warehouse environments.
Team & Collaboration:
Reports to the Director of IT Infrastructure (based in Kansas City, MO).
Collaborates closely with a Senior Help Desk Technician (Maryland) and Systems Engineer.
Functions as the primary IT resource in Texas, working within a small but highly collaborative multi-location IT team.
Requirements:
2-3 years of IT support or help desk experience.
Strong knowledge of PC hardware, Windows environments, and common troubleshooting workflows.
Ability to learn proprietary systems quickly; warehouse systems experience is a plus.
Comfortable working independently as the only on-site IT support presence.
Ability to travel occasionally to other warehouse locations if needed.
AimHire is an Equal Opportunity/Affirmative Action Employer.
IT Helpdesk, Security & Network Technician Instructor
Technical internship job in Dallas, TX
Graduate America seeks an IT Helpdesk & Network Technician Instructor to train the next wave of IT pros. Requirements: CompTIA A+, Network+, or Security+ certified 3+ years IT support or network administration experience Teaching/mentoring experience a plus
Ready to lead in tech education?
Software Development Intern, Summer 2026
Technical internship job in Plano, TX
Tyler Technologies is looking for Software Development Interns to join our team next summer! The Software Development Intern will experience the day-to-day development practices of a high-tech software company. This person will be a valuable resource conducting research, testing, and coding of new products. To ensure that this is a well-rounded, real-world experience, the intern will receive guidance from a Product Manager, participate in team meetings, and work on actual projects in the live software.
Responsibilities
Develop and/or modify software modules to meet specifications
Assure software program integrity through review and testing
Prepare and/or modify program and system documentation
Research and incorporate new technologies into the software design
Qualifications
Pursuing a bachelor's degree in Computer Science, Software Engineering or
Exposure to current languages such as SQL, VB/VB.NET, C++/C#, ASP/ASP.NET.
Excellent problem solving and analytical skills.
Excellent oral and written communication skills.
Ability to work effectively with a software development team on technical and business issues.
Ability to conduct independent research and present recommendations based upon findings
Auto-ApplySoftware Engineer Backend/Platform Systems I (Intern) - United States
Technical internship job in Dallas, TX
Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. Applications are accepted until further notice.
Meet the Team
Our dedicated team is building the future of Cisco's AI-driven platforms and data infrastructure, driving innovation across the globe. You will join teams focused on developing advanced data pipelines, machine learning infrastructure, and analytics platforms for business-critical initiatives. As part of this collaborative environment, you will contribute to the advancement of emerging technologies in data and intelligent systems. Explore the opportunities at the intersection of backend engineering and AI, helping to transform how Cisco and its customers harness information and intelligent automation.
Your Impact
As a passionate software engineer, you bring expertise in developing scalable backend systems, designing robust analytics platforms, and building infrastructure to support modern cloud and distributed computing initiatives. Your strong background in programming, distributed systems, and cloud platforms enables you to solve complex challenges with innovation and precision. By building and maintaining key software tools and backend infrastructure, you empower Cisco's business groups to leverage AI and data-driven insights for operational excellence and strategic growth. Your contributions ensure high-quality, reliable platforms that support Cisco's leadership in intelligent, scalable technology solutions.
Minimum Qualifications
* Currently enrolled in a certification program (e.g., Boot Camp, Apprenticeship, Community College), or currently enrolled in an undergraduate degree program.
* Proficiency in at least one backend programming language: C/C++, Java, or Go.
* Experience designing and developing microservices and APIs.
* Strong understanding of Linux and fundamental networking concepts (TCP/IP, DNS, DHCP).
* Familiarity with cloud platforms such as AWS, Azure, or GCP.
Preferred Qualifications
* Conceptual understanding of AI/ML.
* Experience with automation and software testing (e.g., py Test).
* Familiarity with CI/CD pipelines.
* Knowledge of networking protocols such as BGP and VLANs.
ProductIntern26
Why Cisco?
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
* 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
* 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
* Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
* Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
* 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
* Additional paid time away may be requested to deal with critical or emergency issues for family members
* Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
* .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
* 1.5% of incentive target for each 1% of attainment between 50% and 75%;
* 1% of incentive target for each 1% of attainment between 75% and 100%; and
* Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$44,000.00 - $185,000.00
Non-Metro New York state & Washington state:
$44,000.00 - $185,000.00
* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
Summer Intern - Software Development
Technical internship job in Dallas, TX
Experience GuideStone!
We are an innovative organization that invests in the spiritual, relational, financial, physical and professional development of our employees. We have a culture that values excellence, teamwork, humility, integrity, compassion and stewardship.
What We Offer You!
We offer employees a generous benefits package, flexible work schedules, the opportunity to be involved in community outreach and tuition reimbursement.
The Summer Intern - Software Developer will report to and work within the Software Development department. The role includes training and hands-on experience as a full-stack professional software developer. As a full-stack developer, you will develop, enhance, maintain, and support our codebase of custom applications and interfaces to third-party vendor products. Work will be completed in both team and individual settings. Candidates must have permanent U.S. work authorization; we do not sponsor employment visas or accept students on a student visa.
What you will do:
Train as a full-stack professional software developer. Your training will be a blend of videos, reading, researching, coding exercises, and completing an initial project.
After training is completed, you will be assigned projects pulled from various Scrum Team's backlogs.
The work will primarily be web application development using Microsoft tools and frameworks deployed to Azure (Microsoft's cloud). You can expect to work in C#, Razor, JavaScript, HTML, CSS, MVC, WebForms, SQL, and Git. The tools you will use are Visual Studio for application development, SQL Server Management Studio for SQL coding, and Azure Pipelines for CI/CD.
Follow standards for each of the programming languages you use.
Apply software patterns and best practices to write code and automated tests.
Utilize Azure for CI/CD, searching code repositories, updating release variables, and researching issues.
Submit Pull Requests (PR) for changes you make to code. Your PRs will be reviewed for completeness, accuracy, and adherence to standards.
Meet regularly with your manager to provide updates on your progress.
Learn various parts of GuideStone's business.
Document learnings in markdown.
What you will need:
Candidates must have permanent U.S. work authorization; we do not sponsor employment visas or accept candidates on student visas (e.g., F-1, CPT, OPT).
Must be a student in a Computer Science or Management of Information Systems (BS) degree program.
Must be a current student throughout the duration of the intern program.
Students in their senior year (expected graduation by August or December 2026) are preferred.
Minimum GPA of 3.0 required.
Completed at least one programming class or provided evidence of completed projects (multiple) in one programming language.
Strong culture fit with GuideStone.
Desire to continuously learn.
Generally curious with an emphasis in technology and learning.
Work well independently and within a team.
Enthusiasm for working in Microsoft technologies.
Enjoy problem solving.
#LI-DNP
Auto-ApplySoftware Engineer Intern
Technical internship job in Dallas, TX
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
Copart is looking for JavaScript/Frontend Developer Intern. We're seeking a passionate, opinionated, and creative individual who can develop web applications from the ground up. The successful candidate will be a developer who understands web strengths and constraints and builds pixel perfect solutions.
• Experience developing cutting edge applications
• Good knowledge in at least one client side MVC JavaScript framework (preferably ReactJS or ReactNative)
• Experience developing modular front-end components and building web experiences using HTML5, CSS3, JavaScript
• Mastery of web standards, cross-browser compatibility and constraints of the web
• Good understanding of browser rendering behavior and performance
• Good written and communication skills
• Experience with Agile methodologies
Education:
Must be pursuing a Master's Degree in Computer Science or other related field with a minimum GPA of 3.5
#LI-MS1
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
E-verify Participation
Right to Work
Auto-ApplySoftware Development Intern (Summer 2026)
Technical internship job in Dallas, TX
About Alpine
Alpine, an ITW company, is a leading provider of building component software, equipment, and industry-best service to component manufacturers. Partnering with our customers, we help improve their businesses and make them more productive. As a leader in construction software, we deliver innovative solutions that increase efficiency, accuracy, and profitability.
At Alpine, we believe in learning by building. As an intern, you'll have the opportunity to work alongside experienced developers and product teams to contribute to real software used in the manufacturing and construction industries.
About the Role
As a Software Developer Intern, you'll join an Agile Scrum team working on a modern dashboard project that connects Angular front-end, C# backend, and REST APIs to visualize saw and equipment performance. You'll gain hands-on experience in full-stack software development, writing clean, maintainable code, collaborating in sprints, and learning professional development practices within a supportive engineering culture.
What You'll Do
Collaborate with developers and product owners to enhance and build dashboard features using Angular and C#/.NET.
Assist in developing REST APIs that connect data between back-end services and front-end components.
Participate in Agile Scrum ceremonies, including standups, sprint planning, and demos.
Write and test code under the guidance of fellow software engineers, following best practices.
Learn how to structure code for scalability, maintainability, and performance.
Contribute to documentation and user-interface improvements.
What You'll Learn
The Software Development Life Cycle (SDLC) within a professional Agile environment.
Modern full-stack development using Angular, .NET, and RESTful APIs.
How to work with version control systems like Git and collaborative tools such as Azure DevOps or Jira.
Best practices in debugging, peer review, and testing.
The role of software in powering intelligent industrial automation systems.
Who You Are
Currently pursuing a Bachelor's degree in Computer Science, Software Engineering, or a related field.
Have a foundational understanding of object-oriented programming (C#, Java, or similar).
Curious about web technologies - especially Angular, JavaScript/TypeScript, and REST APIs.
Enthusiastic about learning new tools and collaborating with others.
Strong problem-solver who enjoys turning ideas into working solutions.
Preferred Skills (Nice to Have)
Familiarity with C#/.NET Core or Angular framework.
Experience with SQL databases or data visualization.
Understanding of HTML/CSS and responsive web design.
Exposure to Git, Postman, or similar development tools.
Why Join Alpine
Gain real-world experience in a professional software environment.
Be mentored by experienced engineers.
Learn to build applications that have direct impact in the construction and manufacturing industry.
Hybrid flexibility, hands-on collaboration, and exposure to Agile team practices.
ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
Auto-ApplyTechnical Support Representative
Technical internship job in Irving, TX
🚀 Join us as a Technical Customer Service Representative - Onsite in Irving, TX
🛠️ What You'll Do
Conduct QA for home inspections: review photos, validate property details, guide users through self-inspections.
Troubleshoot connectivity, pairing, and app-related issues for smart devices and sensors.
Provide installation support and onboarding for PryzmIQ and AWTOS.
Proactively engage users to drive adoption and satisfaction.
Document findings and provide feedback for product improvement.
🧠 What You Bring
1+ year in technical support, help desk, or IoT/home systems troubleshooting.
Strong communication and problem-solving skills.
Technical aptitude with mobile apps, WiFi connectivity, or smart devices.
Detail-oriented and passionate about creating smooth user experiences.
High School Diploma or GED required; Bachelor's degree preferred.
Software Engineer Security & Automation II (Intern) - United States
Technical internship job in Dallas, TX
Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. Applications are accepted until further notice.
Meet the Team
Our dedicated team members are building the future of Cisco's AI-driven platforms and data infrastructure, supporting innovation across the globe. You will join a collaborative environment focused on developing advanced data pipelines, secure cloud infrastructure, and automation solutions within business groups such as Security and Infra & Security (Compute, Cloud, Security teams). As part of this innovative team, you will contribute to the growth of cutting-edge technologies in data, intelligent systems, and cybersecurity automation. Explore opportunities at the intersection of security engineering, automation, and AI-helping to transform how Cisco and its customers harness secure, intelligent automation.
Your Impact
As a passionate software engineer, you will play a critical role in developing scalable, secure data pipelines, designing robust analytics platforms, and building automation infrastructure to support Cisco's security and cloud initiatives. Your expertise in programming, data systems, and cybersecurity allows you to solve complex challenges with innovation and precision. By building and maintaining essential security tools and automation platforms, you enable Cisco's business groups to leverage AI-driven, secure, and automated insights for operational excellence and strategic growth. Your contributions ensure reliable, high-quality, and secure infrastructure that supports Cisco's leadership in intelligent, security-first technology solutions.
Minimum Qualifications
* Currently enrolled in a certification program (e.g., Boot Camp, Apprenticeship, Community College or 4-Year University with 2 years of relevant experience) or currently enrolled in a graduate degree program with 0 years of relevant experience.
* Experience writing, debugging, and maintaining code in Python or other scripting languages (such as Bash), with a focus on automating tasks, workflows, or processes.
* Understanding of security protocols and principles (e.g., TLS/SSL, SSH, OAuth, SAML, IPsec) and familiarity with common cybersecurity tools.
* Exposure to DevOps and DevSecOps practices, including integrating security measures into CI/CD pipelines (e.g., Jenkins, GitHub Actions) and cloud environments.
* Familiarity with cloud security concepts and experience using automation tools within software development and deployment workflows.
Preferred Qualifications
* Understanding of artificial intelligence and machine learning concepts, algorithms, and basic implementation techniques.
* Familiarity with securing cloud environments, including knowledge of cloud security best practices and commonly used security tools.
* Experience or coursework related to securing containerized applications (e.g., Docker, Kubernetes), including vulnerability assessment and mitigation strategies.
* Hands-on experience writing and executing automated tests for Python applications using the pytest framework.
Why Cisco?
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
* 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
* 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
* Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
* Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
* 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
* Additional paid time away may be requested to deal with critical or emergency issues for family members
* Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
* .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
* 1.5% of incentive target for each 1% of attainment between 50% and 75%;
* 1% of incentive target for each 1% of attainment between 75% and 100%; and
* Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$44,000.00 - $185,000.00
Non-Metro New York state & Washington state:
$44,000.00 - $185,000.00
* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
Software Engineering Intern
Technical internship job in Dallas, TX
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
Job Duties - The Software Engineering Intern will be a passionate, opinionated and creative individual who can develop web applications from the ground up as well as contribute to existing projects. You will understand web strengths and constraints and build pixel perfect solutions. You should be capable, and willing, to assist in developing responsive single-page web applications and developing microservices for the backend. Duties will include:
• Assisting in the development of well-structured web applications using modern, cutting edge JavaScript libraries/frameworks like ReactJS, ReactNative, Node.js etc.
• Work with UX designers and other developers to build modular, reusable components and compelling web applications.
• Work with experienced developers to understand and help build an eco-system of scalable microservices in Java and Spring framework
• Develop a passion for creating experiences that users will rave about.
• Learn quickly and be productive in a highly collaborative, lightning-fast environment.
• Follow and promote best practices.
Required Skills:
• Experience developing web applications in programming languages like Java, Ruby or Python
• Experience with web frameworks like Spring, Django, FLask, Ruby on Rails and Sinatra
• Experience designing and building single page applications using any Javascript Framework.
• Knowledge in at least one client side MVC JavaScript framework (preferably ReactJS or ReactNative)
• Experience developing modular front-end components and building web experiences using HTML5, CSS3, JavaScript
• Knowledge of web standards, cross-browser compatibility and constraints of the web
• Understanding of browser rendering behavior and performance
• Good written and communication skills
#LI-MS1
#LI-MS1
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
E-verify Participation
Right to Work
Auto-Apply