Dynamic PC Support Techician
Technical specialist job in Springfield, OR
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Building Automation Systems Field Technician Specialist
Technical specialist job in Eugene, OR
Field Technician - Controls / BAS Specialist - Eugene, OR - Traveler This opportunity is with a leading provider of mission-critical data center solutions, delivering building automation services for hyperscale, Colo and enterprise data centers nationwide. This firm supports the installation, commissioning, and optimization of advanced control systems that ensure uptime and energy efficiency in critical environments. This opportunity offers a career-growth minded role with exciting projects, leading-edge technology, and competitive compensation and benefits.
We are seeking a Field-Based (BAS) Building Automation Systems / Controls Technician with experience in installing, integration, testing, and commissioning building automation systems (BAS) and HVAC controls. The ideal candidate will possess strong technical expertise, hands-on installation experience, and a background working with mission-critical or large-scale facilities. Candidates should be proactive, adaptable, and capable of managing work onsite while leading subcontractor teams and interfacing directly with clients.
Responsibilities:
Lead and coordinate onsite installation efforts for BAS and HVAC control systems across mission-critical project sites including low voltage cable
Work closely with all parties: project managers, systems engineers, software engineers, construction contractors / subs, equipment vendors and client staff to ensure proper operation, change orders and acceptance of the automation and software solutions
Work with vendors: scheduling, resource management and coordination of construction and start-up services as needed with MEP trades: electrical, mechanical and equipment suppliers.
Assist project leadership on automation projects of complex scope
Review and interpret AE drawings, submittals, and relay logic to ensure proper system functionality
Install and wire controllers and field devices, retrofit panels, manage cutovers, and oversee jobsite logistics
Conduct and document functional testing, QA/QC checks of BAS Systems, and commissioning activities
Perform QA / QC of BAS and integrated systems using BAS software tools
Provide installation inspections and other closeout duties to ensure customer acceptance
Provide markups for shop drawings to document as-built conditions
Create, Modify, Develop MOPs and SOPS for equipment and processes
Assist with pre-functional and functional testing
Troubleshoot and optimize BAS systems using field tools and modern diagnostic techniques, including emerging technologies and corrective actions
Provide clear and consistent communication with project managers, clients, and commissioning agents including daily site updates, daily site safety reporting and progress reports
Provide input to project teams on estimating and takeoffs for proposals
Work effectively with limited direction on day-to-day work and general instruction on new projects or assignments
Maintain daily job site documentation including updates, safety logs, and tracking issues or changes
Attend project bid walks; engineering surveys for retrofit projects
Lead installation teams on daily and weekly meetings
Participate in site audits, project estimates, and client demonstrations as needed
Provide technical information and safety guidance for activities on site
Qualifications:
5+ years of hands-on experience in BAS fieldwork-installation, testing, and troubleshooting required for mechanical and electrical systems
Experience with Distech and Tridium Niagara platforms strongly preferred
Technical proficiency with AE drawings, relay logic, and field device wiring
Demonstrated leadership skills, ability to oversee field personnel and subcontractors
Proficiency with Microsoft Office; AI and workflow-enhancing technologies
Must be adaptable, resourceful, and able to work under pressure in fast-paced environments
Ability to communicate effectively in both written and verbal
Solid Organizational skills, with the ability to multitask
Willingness to travel 50-75%
U.S. work authorization required
Previous experience in the Military / Military veterans in all branches that have experience with Electrical / Mechanical is a huge plus (Navy Nukes - EMN, ETN, MMNs, Seabees; Army - Power Generation; Air Force - Power Production; Generator Techs; Maritime; Coast Guard; etc.)
Submittal Instructions:
Please apply directly by clicking the link below, alternatively you can forward your resume directly to: **************************************
After applying, if you have further questions, you may call ************ and ask for Iggy. You can also submit via our career portal and take a look at other Critical Facility openings we are working on at, ***************************
If this job is not for you, feel free to forward this along. WE PAY FOR REFERRALS!!
Company offers competitive salaries and benefits package including medical insurance, a 401(k) plan
EOE/AA Employer M/F/D/V
Pkaza LLC is a third-party employment firm. All fees assessed by Pkaza LLC will be paid by our employer that we represent and not by the candidate
Easy ApplyBuilding Automation Systems Field Technician Specialist - Eugene
Technical specialist job in Eugene, OR
Job Description
This company is a master systems integrator specializing in building automation and complex technology integrations for data centers and mission-critical environments. They deliver turnkey BAS solutions-including DDC, PLC, and SCADA-supported by strong capabilities in systems design, graphical standards, central plant optimization, energy monitoring, and alarming. The BAS / Controls Field Technician Specialist plays a hands-on leadership role in installing, starting up, commissioning, and closing out BAS/HVAC controls systems across major projects in the Pacific Northwest.
In this role, you'll lead field operations, coordinate subcontractors, direct installations, troubleshoot systems, support commissioning, and maintain clear communication with project teams and clients. The position requires strong HVAC/BAS controls knowledge, the ability to interpret technical drawings, the ability to work independently, and the flexibility to travel frequently.
Key Responsibilities:
Lead BAS/HVAC controls installation, wiring, field device setup, and onsite coordination
Support startup, pre-functional/functional testing, troubleshooting, QA/QC, and closeout
Provide daily reporting, document issues, and coordinate with clients and subcontractors
Assist with estimating, bid walks, retrofit surveys, BAS audits, and related engineering support
Requirements:
Experience with BAS platforms (e.g., Distech, Tridium Niagara) and control wiring
Ability to read construction drawings, wiring diagrams, and BAS documentation
Strong communication skills and ability to work independently or lead teams
Bachelor's degree or equivalent hands-on BAS experience, plus five additional years in BAS installation/testing
Travel up to 75% and the ability to work in varied site conditions
To comply with some state laws, the annual base salary range for this position has been provided. The range given is broad and should be considered as a guideline only. Our client will consider a candidate's work experience, education/training, key skills, the salaries of current employees in similar roles, and other factors when extending an offer.
Computer Field Technician
Technical specialist job in Springfield, OR
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 1-3 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Vcio at StepUP IT Services, LLC
Technical specialist job in Eugene, OR
Job Description
If you have an entrepreneurial spirit, coupled with a willingness to work hard to reach your goals, you may be a great fit as our next vCIO. By working with our small and medium business clients, you will be helping our customer-focused IT team provide world class service. Our services, reputation, and sustained company growth are all great reasons to join us. vCIOs maintain and develop company standards and best practices and work proactively toward aligning customers based on industry standards. vCIOs are also contributing members of the Technology Alignment Process (TAP) Team, assisting clients with their IT strategic roadmapping.
This position reports directly to the Sales Manager and indirectly to the Operations Director.
Duties & Responsibilities
Understand StepUP Technology Alignment objectives, as well as the role and function of other technical team members.
Act as the main point of contact both to the client within our organization and within our organization to the client.
Attend all TAP (Technical Alignment Process) team meetings to collaborate and work on improving the customer TAP experience.
Conduct and/or attend regular client tactical meetings with the TAMs (Technology Alignment Manager) as needed to keep clients updated on status.
Attend bi-weekly TAP Team strategy meetings as a functioning member of the TAP team.
Perform at least one unique client touch per client per month.
Develop and maintain working knowledge of assigned customers' environments and IT challenges.
Keep client account information up-to-date including agreements, key contacts, and sales documents.
Identify customer technical risk and collaborate with internal teams appropriately.
Become a valued member of the Standards and Alignment Committee to continue to develop and refine our standards.
Maintain training and proficiency in StepUP's my ITprocess/TruMethods processes and procedures
Maintain a weekly vCIO playbook documenting your activities for the week.
Develop business acumen with key contacts at client sites.
Advise and train clients on how to use the Support Desk team outside of the proactive TAP process.
Maintain high positive client and user satisfaction and relationships and client feedback ratings.
Keep up to date with relevant IT developments and telecommunication systems, hardware, and software applications within the industry.
Implement, participate, and promote Quality Assurance (QA) objectives, processes, and procedures of the Company.
Aid in the training, mentoring and development of other vCIO staff, as assigned.
Manage and/or generate any escalated service issues and ensure their resolution.
Perform other appropriate duties and responsibilities as assigned by the Sales Manager or TAP team Leader.
Adopt continuous learning and improvement processes in all aspects of the position.
Skills & Requirements
Strong written and verbal communication
Strong interpersonal skills
Excellent organizational, project management, coordination, and prioritization skills
Strong problem-solving and self-guided learning skills
Show initiative when undertaking tasks and good self-task management
Committed to undertaking duties efficiently, with a strong attention to detail
Able to work well both within the TAP team environment and independently
High degree of confidentiality
High degree of punctuality
Ability to take, interpret, and follow instructions
Customer service orientated
Ability to work with staff at all levels within the company and work in accordance with company policies and procedures
A reliable personal vehicle, valid driver's license, car insurance and a satisfactory driving record
Success in previous account manager for business to business relationships
Key Performance Indicators (KPI)
Client profitability based on gross and net margins across clients' monthly agreements
Number of completed Technology Alignment my ITprocess reviews completed
Number of completed client Strategic Business Reviews (SBR) according to the scheduled frequency
Number of unique client touches per week
Number of vCIO TAP hours performed
% of weekly TODO assignments successfully completed on time as assigned by TAP team
% and quality of assigned quarterly “ROCKS” (ROCKS are defined as shared quarterly team goals)
Retention % for assigned clients
Additional non-recurring revenue % above the Monthly Recurring Revenue (MRR)
Client and staff satisfaction ratings, measured by client ratings and any direct client complaints
Satisfactory achievement of ongoing targets, goals, and objectives as set by the Sales Manager or TAP team leader
Pay & Benefits
Annual salary upon hire: $60,000-70,000 DOE
Paid time off
Recurring performance and salary reviews
Healthcare Reimbursement
401k match
Telemedicine plan
Mileage and expense reimbursement
Company sponsored Employee Engagement program
This is a full-time, salaried position, based at our headquarters in Eugene, OR. Relocation assistance may be available for highly qualified candidates.
On-Call IT Field Technician & TV Configuration -Eugene, OR
Technical specialist job in Eugene, OR
On-Call IT Field Technician - PC, Mac, TV Configuration, Printer & Scanner Support
💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
📞 Intro Call - A recruiter will contact you for a quick chat
📝 Onboarding - Complete paperwork and tax forms electronically
🔍 Background Check - Mandatory before activation
📅 Set Your Availability - You enter your availability in our tech portal
📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
Auto-ApplyIT Help Desk Technician
Technical specialist job in Springfield, OR
This successful Robert Half client is seeking a Help Desk professional to join their team in the Eugene, OR area. You will be responsible for providing end-user support for hardware, software, and access issues, Active Directory and Office 365 user administration and support end-users.
Qualifications:
+ 1+ year of experience in a help desk or technical support role
+ Active Directory
+ Microsoft Office 365
+ Windows server
+ Troubleshooting
+ Excellent customer service and communication skills
Onsite: You must live in the Eugene area to be considered for this position.
Starting pay: $25/hr
Excellent benefits, friendly and welcoming team!
Requirements
- Minimum of 1 year of experience in an IT support or help desk role.
- Proficiency in Active Directory user administration.
- Strong knowledge of Microsoft Office 365 applications.
- Familiarity with Windows 10 operating systems.
- Ability to troubleshoot hardware, software, and system access issues effectively.
- Excellent communication and customer service skills.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
Alternative Format and Accessible Technology Coordinator
Technical specialist job in Eugene, OR
Department: Accessible Education Center, UESS Appointment Type and Duration: Regular, Ongoing Salary: Salary range starting at $50,000/year Compensation Band: OS-OA05-Fiscal Year 2024-2025 FTE: 1.0
Application Review Begins
open until filled
Special Instructions to Applicants
To be considered for this position, please upload the following documents with your online application:
• A resume/CV
• A cover letter highlighting how your knowledge, skills and experience qualify you for the requirements, competencies, and qualifications outlined in the job posting.
• The names of at least three professional references, their e-mail addresses, and telephone numbers
Department Summary
The Division of Undergraduate Education and Student Success (UESS) promotes academic excellence, universal access, engagement and achievement for the student scholar. UESS programs focus on the educational trajectory of the student by providing opportunities and services essential for progress toward scholastic objectives and intellectual development. UESS departments and programs serve the entire population of UO undergraduate students and partner closely with other campus units to support student success and engagement.
The Accessible Education Center (AEC) facilitates and supports access and inclusion for students with disabilities. The AEC coordinates services, determines student accommodations, provides advocacy, and collaborates with students, faculty, staff, and the community to create and sustain accessible physical, curricular, and informational environments.
Position Summary
The Alternative Format and Accessible Technology Coordinator manages and oversees alternative format services, including planning, preparing, and performing the conversion of required academic materials into alternate formats to be utilized by students with print-based disabilities, including blindness/low-vision, learning disabilities, and mobility impairments. This position resolves alternate format issues within the Accessible Education Center using defined policies, practices, and industry standards. This position also coordinates accessible technology for students with disabilities including providing one-on-one user support. and evaluates and recommends effective technology tools and accommodations. The Coordinator engages in collaboration and outreach to facilitate campus awareness of related universal design strategies and considerations. This position plays a critical role in ensuring that students with disabilities are provided with appropriate accommodations as required by law. The Alternative Format and Accessible Technology Coordinator reports to the AEC Assistant Director and actively supports the campus implementation of accessible technologies. This position is responsible for supervising student employees.
This position requires regular interaction with both undergraduate and graduate students, faculty/staff, and collaboration with key university partners. This position requires the ability to work independently, demonstrate sound judgment, and exercise creative problem-solving.
The Coordinator must be able to work with diverse students presenting with a range of disability experiences and demonstrate respect for all individuals. The Coordinator must exhibit professionalism and collegiality in a team environment, and the ability to create a welcoming, inclusive, accessible, and professional atmosphere in the office. This person must exhibit cultural humility and agility, with the ability and commitment to work with individuals from diverse backgrounds.
Minimum Requirements
• Bachelor's degree or equivalent level of education and experience.
• Two years of part- or full-time experience related to alternative format and accessible technology management, including the following:
o An in-depth understanding of document accessibility, demonstrated experience in remediating documents for accessibility and the production of tactile graphics, and familiarity with OCR software such as OmniPage.
o Experience creating accessible content in accordance with accessibility standards for websites, documents, or other digital assets.
o Experience using, or supporting others in using, leading assistive technologies.
Professional Competencies
• Demonstrated understanding of issues facing diverse groups (e.g. low-socioeconomic, first-generation, students with disabilities, underrepresented students of color, non-traditional, and under-prepared individuals).
• Familiarity with W3C WCAG 2.0 Level AA web content accessibility standards and Section 508 accessibility requirements; understanding of HTML and CSS.
• Strong commitment to access/inclusion and Universal Design principles.
• Basic understanding of the Americans with Disabilities Act and Section 504 of the Rehabilitation Act.
• An understanding and knowledge of various experiences of print-related disabilities.
• Demonstrated ability and commitment to work effectively with faculty, staff, administrators, and students from diverse backgrounds.
• Demonstrated ability to juggle competing priorities and work under tight timelines during periods of high stress.
• Able to analyze and solve complex and difficult accessibility challenges.
• Significant knowledge of current and emerging assistive technologies and related university best practices.
• Project management skills including communication, organization, facilitation to meet tight timelines, and independent decision-making.
• Ability to synthesize complex concepts or criteria and develop them into concise written form (such as best practices, guidelines, training materials, plans, and reports).
• Ability to deliver technical concepts to non-technical audiences; design training materials and facilitate workshops.
Preferred Qualifications
• Master's degree.
• Five years' progressively responsible experience related to alternative format and accessible technology management.
• Experience using tools to test for and remediate accessibility barriers in web, mobile, and native applications.
• Experience in higher education settings working with students and/or faculty/staff.
• Experience with producing braille
• Familiarity with VPAT review; experience working with developers to guide the development of accessible user interfaces.
• Experience working with people who experience disability.
• Experience with the Accessible Information Management (AIM) database used in Disability Services offices.
• Supervisory experience.
FLSA Exempt: Yes
All offers of employment are contingent upon successful completion of a background check.
The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit **************************************
The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at ********************* or ************.
UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Investigations and Civil Rights Compliance. Contact information, related policies, and complaint procedures are listed here.
In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at ************************************************************************
Enterprise Technician I/II - IT Support - Information Technology - 2025
Technical specialist job in Eugene, OR
Job Description
Alpha IT, LLC is seeking an Enterprise Technician to join our team. As an Enterprise Technician, you will provide exceptional technical support and customer service to businesses throughout the state of Oregon. Our goal at Alpha IT is to provide world-class managed services at an affordable price while retaining the highest level of customer satisfaction. As a member of our team, you will play a crucial role in helping us achieve that goal by supporting a variety of businesses and their technology needs.
Responsibilities
Provide remote and onsite technical support to customers, including troubleshooting and resolving a variety of issues.
Install, configure, and maintain hardware, software, and other IT assets.
Document and maintain accurate records of all support requests and activities.
Ensure customer satisfaction by providing timely and effective communication and follow-up with customers.
Collaborate with team members to identify and resolve complex technical issues.
Participate in ongoing training and professional development opportunities to maintain current knowledge of industry trends and best practices.
Maintain a positive and professional attitude at all times, even in challenging situations.
Requirements
Associate's or Bachelor's degree in Information Technology or related field.
At least 2 years of experience providing technical support in a customer-facing role.
Knowledge of IT hardware, software, and networking principles and practices.
Strong communication and interpersonal skills with the ability to explain technical concepts to non-technical individuals.
Ability to work independently and as part of a team.
Strong attention to detail and organizational skills.
Ability to prioritize and manage multiple tasks and projects simultaneously.
Benefits
Benefits
Starting Salary of $40,000 - 60,000 per year D.O.E. Skillset and salary advancement are possible.
Some benefits occur after a probationary period and depend on the position
Paid vacation
Sick Leave
Insurance (medical, dental, vision, Rx)
401k
FSA Account
Company provided
iPhone
Laptop
Certified Peer Support Specialist
Technical specialist job in Eugene, OR
Full-time Description
Willamette Family is looking for passionate people that have a passion for giving back.
Our Peer Support Specialists (PSS) are self-identified people in recovery from a substance use disorder or mental health disorder or a family member of a former recipient of addiction treatment.
Under general supervision, PSS will work directly with individuals in Willamette Family men's and women's residential programs by assisting in the promotion of abstinence, self-sufficiency, and self-determination. The PSS works in helping teach concepts of health promotion involving physical, mental, and social well-being and removing all other identified barriers to recovery.
About the agency:
Willamette Family is a longstanding substance use treatment and behavioral healthcare provider that strives to support our community.
Willamette Family was recently accredited by the Council on Accreditation (COA), noting that we meet or exceed the national standards for excellence in behavioral healthcare
Compensation: $21/ hr
Shift Hours & Days: Sunday- Thursday, 10:00am-6:00pm; ability to flex hours as needed is preferred
Employee Benefits include:
Health, Dental, Vision, life, and Supplemental insurance options
Healthcare Flexible Spending (FSA)
403b Retirement Savings with company match
Robust time off package including paid sick leave, vacation time, and holidays for all full-time and regular part-time employees
Training and education benefits for employees who are employed for 24 months or longer as well as continued education training support
and more!
Requirements
Employment Requirements:
Criminal Background check conducted by the Department of Human Services Background Check Unit
Pre-Employment Drug Screening (Including THC)
Effective 03/28/2025- Willamette Family has a required 12 month waiting period before former clients can apply for employment. This policy is in place to ensure professional boundaries and avoid potential conflicts of interest. Your response will not impact your eligibility beyond this requirement, and all information will remain confidential.
Minimum Requirements:
Successful completion of OHA-approved training.
Must be on the Oregon Health Authority Traditional Health Worker Registry or registered with MHACBO as CRM.
A self-identified individual formerly receiving addictions or mental health services and/or a self-identified individual in recovery from an addiction
Be acquainted with local community resources.
Good verbal, written, and computer skills.
Able to work some evening and/or weekend hours.
Must be able to maintain confidentiality in accordance with Willamette Family policy, HIPAA, and 42 CFR Part 2.
PREFERRED QUALIFICATIONS
Valid Oregon driver's license
Ability to drive for Willamette Family per Willamette Family policy, which includes none of the below infractions within the last 3 years: Operating a motor vehicle during a time of suspension or revocation; Operating a motor vehicle without a license; Driving under the influence of alcohol or drugs; Careless driving; More than two moving violations in the past three years; More than two accidents in the past three years; More than one accident in any one year; Speeding over 80 miles per hour or 21 miles per hour over the posted speed limit.
EQUAL OPPORTUNITY EMPLOYER
Willamette Family Inc. prohibits discrimination on the basis of any characteristics protected by applicable local, state, and federal laws and any agency policy including, but not limited to, discrimination based on race, color, religion, national origin, sex, or sexual orientation.
Salary Description $21
Data Center Technician - USA - Eugene - On-site
Technical specialist job in Eugene, OR
Reboot Monkey is a global leader in IT solutions, specializing in data center management that simplifies your IT operations. We provide hosting space, future-proof upgrades, and 24/7 support through our smart or remote hands, ensuring seamless, secure, and sustainable service. Our fully remote, round-the-clock management frees businesses from supervision hassles, setting new benchmarks in data center solutions. We're seeking skilled Freelance Data Center Technicians to join our growing team. If you have expertise in data center operations and want flexible work, we'd love to hear from you.
Job Overview:
As a Freelance Data Center Technician, you will play a key role in delivering on-demand support to our global data centers. Your responsibilities will include hardware installation, troubleshooting complex issues, and managing network operations, ensuring optimal performance and reliability. We're looking for someone with deep expertise in data center equipment and software who can work independently while collaborating with remote teams. In this role, you'll be essential to maintaining smooth, secure, and efficient data center operations, contributing to our high standards of service excellence.
Key Responsibilities:
Install, configure, and maintain servers, networking equipment, and other hardware to ensure optimal performance and maximum uptime, facilitating seamless operations within the data center.
Monitor data center operations both remotely and on-site, quickly diagnosing and resolving hardware, software, and connectivity issues to minimize downtime and maintain service reliability.
Configure, manage, and troubleshoot networking devices, including Cisco and Juniper routers, switches, and firewalls, to ensure secure and efficient network operations that align with organizational standards.
Manage and troubleshoot both Linux and Windows-based systems, performing essential updates, patches, and security enhancements to keep systems secure and up-to-date.
Document all installations, repairs, maintenance tasks, and system performance, providing comprehensive reports to the remote management team to ensure transparency and accountability in operations.
Implement and maintain security protocols to protect the integrity of the data center infrastructure, ensuring compliance with industry standards and best practices for data security.
Collaborate with remote IT teams, vendors, and stakeholders to enhance data center operations, actively participating in the planning and execution of projects that drive efficiency and innovation.
What We Offer:
Flexibility: Work around your existing freelance or permanent job. You choose the tickets you want to pick up, with no minimum hour commitment.
Professional Environment: Join a professional work environment where you can reconnect with the practical side of IT.
Competitive Compensation: We offer competitive rewards for your compensation and efforts.
Growth Opportunities: Work with compelling clients and seize opportunities to grow in your field.
Education:
Associate or Bachelor's degree in Computer Science, Information Technology, or a related field is preferred but not required.
Experience:
3+ years of experience in data center operations, with a strong focus on independent or freelance projects.
Technical Skills:
Extensive hands-on experience with Cisco and Juniper networking devices.
Strong proficiency in managing and troubleshooting Windows and Linux-based systems.
Solid understanding of networking principles (TCP/IP, DNS, VPN, VLANs).
Experience with virtualization technologies such as VMware or Hyper-V is a plus.
Certifications:
Valid certifications like Cisco CCNA/CCNP, Juniper JNCIA/JNCIS, or CompTIA Linux+ are highly desirable.
General Requirements:
Ability to travel to various data center locations on short notice.
Flexibility to work outside regular hours, including nights and weekends if required.
Must have access to necessary tools and equipment to perform data center tasks.
Strong problem-solving skills, with the ability to work independently and remotely.
Excellent communication skills for collaboration with remote teams.
Technical Support Specialist
Technical specialist job in Albany, OR
**Job Title: Customer Service Representative** **Job Type:** Full-Time **Hours:** 40 hours/week | Monday - Friday, 5:00 AM - 4:00 PM Pacific Time **Pay Rate:** $17/hr **Overtime:** Occasional opportunities for overtime available **About the Role** We are seeking a **Customer Service Representative** to join our team as the frontline connection between our company and our customers. This role plays a vital part in providing outstanding service by handling inquiries, resolving issues, processing orders, and ensuring overall customer satisfaction.
The ideal candidate is a natural problem-solver with excellent communication skills and a passion for delivering exceptional customer experiences. You should be comfortable working independently and collaboratively in a fast-paced environment. Empathy, patience, and a positive attitude are key to success in this position.
**Key Responsibilities**
+ Respond to customer inquiries via phone, email, chat, or other channels in a timely and professional manner
+ Process orders, returns, exchanges, and warranty claims accurately using internal systems
+ Resolve customer complaints by identifying root causes and offering effective solutions or escalating when necessary
+ Provide accurate information about products, services, and company policies
+ Maintain and update customer records in CRM or ERP systems
+ Track and follow up on open issues to ensure timely resolution and customer satisfaction
+ Collaborate with internal teams including Sales, Shipping, IT, Purchasing, and Product to meet customer needs
+ Consistently meet performance goals including response time, accuracy, service levels, and customer satisfaction
**Qualifications**
+ High school diploma or equivalent required
+ 1-3 years of experience in customer service or a similar client-facing role preferred
+ Strong communication and interpersonal skills
+ Basic computer proficiency and comfort with using internal systems
+ Ability to multitask and remain calm under pressure
+ Must be self-motivated, detail-oriented, and a team player
**Schedule & Work Environment**
+ **Hours of Operation:** Monday to Friday, 5:00 AM - 4:00 PM Pacific Time
+ **Work Week:** 40 hours, with occasional opportunities for overtime
**Join our team** and be a part of a company that values exceptional service and customer satisfaction. If you're passionate about helping others and enjoy solving problems, we'd love to hear from you!
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
Part-Time College Now CTE Outreach Support Specialist
Technical specialist job in Eugene, OR
AA/EEO Statement: Lane Community College is an Affirmative Action / Equal Opportunity / Veteran / Disabled Employer embracing equity, inclusion and accessibility. We encourage a safe and hospitable environment for historically marginalized populations including women, BIPOC, Latinx, LGBTQ+ individuals, veterans, and candidates and employees living with disabilities.
Veterans Statement
Lane Community College actively recruits veterans and those with disabilities for all positions. For accommodations and questions call Human Resources at ************.
* Veterans, please e-mail or fax your documentation (DD214/DD215/letter of disability) to Jill Deneault in Human Resources: ********************; fax ************.
* Lane Community College ensures that all veteran documentation submitted to HR will remain confidential.
Position Information:
Posting Number: 250122 Job Title: Part-Time College Now CTE Outreach Support Specialist Applicant Notification:
Department Information
Our Workforce Development Department is seeking to hire a part-time College Now CTE Outreach Support Specialist.
Application Information
* Provide all documents as requested.
* A resume may not take the place of any section of the application.
* Transcripts are required for this position at the time of application. See instructions below.
* Incomplete applications will not be considered.
* Applications will remain in the applicant pool until the position(s) is filled.
Location: Main Campus Classification: Administrative Support Specialist Position Type: Hourly Part-Time Classified Anticipated Start Date: Upon Hire Salary/Wage: Hourly Salary/Wage Range: $17.81 - $26.12 (Classified Hourly Pay Grade 7) Salary/Compensation Statement:
* Our application is used to determine your initial salary placement for selected candidates. All employment and education history will be considered.
* Part-Time Benefits may be available for qualified employees.
Grant Statement:
Continuation of position is contingent upon grant-funding.
Working Schedule:
* In-person, flexible hourly schedule tied to 12-month academic calendar.
* The position may require weekend and evening availability tied to K-12 CTE outreach events and programming.
* Routine travel may be required.
* Schedules may vary with hours increasing during peak periods up to 40 hours per week, up to 1039 hours in a 12-month period.
FLSA: Non-Exempt Position Status: Temporary Full/Part: Part-Time Annual Schedule: 260 Day (12 Month) Annual Schedule Details: Quicklink for Posting: **************************************
POSTING TEXT
Posting Date: 11/06/2025 Closing Date: 06/30/2026 Applicant Pool: No Open Until Filled: No
Required QUALIFICATIONS
Required Education:
High school graduation or equivalent is required.
Required Experience:
Two (2) years of general office experience performing the full range of office support duties.
Licensure or Certification Requirements
A current Oregon driver's license.
Conditions of Employment:
* Successful applicants are required to complete a criminal background check. Infractions do not necessarily disqualify a candidate, and will be evaluated on a case-by-case basis. See our FAQs for more detail.
* Must work and reside in the state of Oregon at the time their work is being performed.
Preferred QUALIFICATIONS
Preferred Education Preferred Experience
* College academic advising.
* Community College recruitment and outreach.
* Public speaking, including small and large groups.
* G suite, Microsoft Office, and Zoom
* Working with high school populations, including students and staff.
* Demonstrated experience effectively utilizing social media, video conferencing, email, and other online/virtual modalities to communicate and collaborate with others.
* Multicultural experience through direct interaction with a variety of cultures, regardless of whether the specific cultures are based on nationality, geographic origins, religion, race or other societal cultural indicator. Direct interaction may include work ranging from the advocacy of various cultures in a society, to the promotion of policies that maintain cultural diversity, to serving and supporting diverse and protected class persons in multicultural work and learning settings.
Language Statement
We welcome multilingual applicants who can support and welcome all students.
Bilingual/Multicultural Statement:
Inclusiveness, diversity, and equity are integral to Lane's commitment to excellence in education and our commitment to student and community engagement. We welcome applicants who bring a diversity of identity, culture, experience, perspective, and thought. We encourage applications from candidates that identify with groups that are historically underrepresented in higher education.
Equivalency Statement:
We want to find the best candidate for the job, and that candidate may be one who comes from a less traditional background. We encourage you to apply, even if you do not believe you meet every one of the qualifications described. You are also encouraged to address how your professional and lived experience, scholarship, teaching, mentorship, and/or service will contribute to the Lane mission of transforming lives through learning.
Position Purpose:
This position provides support to the Workforce Development division to help align work with our secondary education partners. This role will work collaboratively with peers in the different campus departments and divisions, and with external partners such as Lane Education Service District (LESD), to provide coordination efforts for career technical education programming (e.g. Hands-On Career Day, CTE Signing Day, CTE Summer Camps, Regional Advisory Committees) and career-connected learning initiatives.
Essential Functions:
* Event planning and event coordination for CTE outreach programs, CTE articulation meetings, and CTE recruitment programs (including Hands On Career Day(s), CTE Summer Camps, CTE Signing Day, and CTE articulation meetings).
* Coordinates with internal and external partners to develop, coordinate and facilitate K-12 CTE programming.
* Coordinates with internal and external partners to analyze, report, and present program analysis and evaluations.
* Compiles, composes and/or edits and produces reports, charts, instructional materials and correspondence; performs production typing of materials; prepares reports on department activities.
* Develops program promotional materials, media ads, brochures, flyers and public service announcements within established College guidelines, prepares displays, brochures, flyers, and other materials using desktop publishing software; prepares handouts and presents materials on the department or program; makes presentations to students, civic and community groups; represents the supervisor, as required.
* Reviews, revises or recommends changes in operating procedures to improve office efficiency or effectiveness; maintains tickler system.
* Assists supervisor with budget recommendations and justification with a supervisor; analyzes and interprets budget and financial data; maintains department program budget records; verifies expenditures and codes to appropriate account; recommends and processes transfer of funds between budget categories; requests or initiates journal entries to correct or adjust charges against accounts; develops and monitors budgets for grants.
* Performs purchasing functions for the department within established College or departmental guidelines; researches availability and prices of items used by department; assists in developing bid proposals for larger items and with the screening of bid proposals.
* Assists in the analysis, monitoring and maintenance of budgets and grants for the department; prepares basic financial reports such as a balance sheet or income statements; reviews budget expenditure reports and brings major variances to the attention of the department head or supervisor; uses a microcomputer or manual methods to post expenditures to spreadsheets or journal to track department costs.
* Performs other office support related duties including answering phones, taking messages, filing, copying, ordering and maintaining supplies and forms, preparing bulk mailing, distributing mail and providing general information to staff, students and the public; schedules facilities, meetings or training events and makes appointments for staff and students; plans, schedules and makes logistical arrangements for staff training and in-service programs; makes travel arrangements for staff and processes mileage and travel reimbursements; attends meetings relating to program duties; prepares and distributes meeting agendas and minutes.
* Role model the principles and concepts of social justice in daily work.
* Problem solve and manage sensitive information with appropriate awareness of FERPA standards; maintain confidentiality and sensitivity to the privacy needs of students.
* Other duties as assigned.
Equity and Inclusion
* Demonstrate Lane Community College's core value of social justice by ensuring equity and inclusion skills such as respect, inclusiveness, reflecting, valuing of cultural and personal differences. These are the basis of employee and student interpersonal communications and relationships and are applied to all position responsibilities.
* Duties are carried out respectfully, inclusively, regardless of age, color, disability, gender, gender identity or expression, social class, marital status, national origin, race, ethnicity, religion, sexual orientation, veteran's status, nationality, age, language, origin or employment status.
* Must demonstrate an active concern for meeting the needs of students, staff, and the public.
* Actively assist with ADA compliance in conjunction with Lane Community College's Human Resources and Disability Resources departments; support appropriate access for persons with disabilities to facilitate student and staff success; mentor and role-model cultural competency for persons with disabilities.
Supervision Statement:
Reports to and works under the overall policy guidance of the Division Dean of Workforce Development. Work is performed independently based on previous knowledge and professional judgment, according to local, state, and federal regulations, applicable laws, college policies, and program guidelines. Work is reviewed by the supervisor for the effective coordination of the project/program and the quality of services provided.
Physical Demands/Working Environment:
While performing the essential functions of these positions, employees in this classification may be required to sit, stand, keyboard, write, listen, and speak for extended periods of time Work involves concentrated mental and visual attention for sustained periods of time. Work may require transporting materials up to twenty-five (25) pounds. Work Safely.
Knowledge Skills and Abilities:
Knowledge of:
* Event planning, event coordination, and event/program evaluation
* K-12 systems and familiarity with CTE pathways
* College academic programs
* Academic standard procedures and processes, as well as degree, certificate, and college transfer program requirements.
* Accelerated learning models (dual credit, sponsored dual credit, AP, IB, etc.).
* Special program rules, regulations, guidelines and pertinent statutes.
* Campus and community resources.
* Interpersonal communication techniques.
* Best practices in remote/virtual communication and collaboration.
* Best practices in customer service.
Skills in:
* Event planning, event coordination, and event/program evaluation
* Effective communication, both orally and in writing.
* Utilization of social media, video conferencing, email, and other online/virtual modalities to communicate and collaborate with others.
* G suite, Microsoft Office, and Zoom.
* Presenting to small and large groups.
* Time management.
* Establishing and maintaining positive, effective relationships with K-12 students, teachers, and administrators, as well as college faculty and staff.
* Technology, including word processing, spreadsheets, databases, G Suite, Microsoft Office, Zoom, Banner and student systems, my Lane, email, social media, and student tracking systems.
* Customer service.
Ability to:
* Coordinate with multiple partners to plan, coordinate, facilitate, and evaluate events and programs
* Maintain professional business standards of conduct, presentation, and communication in all community outreach and recruiting activities.
* Demonstrate commitment to college goals.
* Use active listening techniques to effectively advise and guide students.
* Apply the knowledge of programs to students' situations and provide students with accurate advice and appropriate referral.
* Read, understand and interpret Lane Community College program requirements, as well as four year program requirements.
* Establish and maintain effective working relationships with college staff, faculty, high school personnel, community members, students and families.
* Communicate and interact effectively with individuals from a variety of ethnic, cultural and socioeconomic backgrounds, including minorities, LGBTQ students, bilingual students and students with disabilities and special needs.
* Work independently and as part of a team.
* Provide support to employees working to meet accreditation standards through evaluation and assessment of student outcomes.
Applicant Instructions:
Application Instructions
* Incomplete applications will not be considered. All fields in the application must be completed, including employment dates, work hours, and detailed job duties.
* The Curriculum Vitae (CV)/Resume may not take the place of any section in the application.
Required Documents
To be considered a candidate for this position, all of the following must be included in the application package:
* Application - Complete and submit online via the applicant portal.
* Resume/CV - Comprehensive of experience, education, and accomplishments.
* Cover Letter - Clearly detailing how you meet the qualifications for the position.
* Transcripts - See instructions below.
If applicable: DD214 - Veterans, please fax, email, mail, or deliver your documentation (DD214/DD215/letter of disability) to Human Resources at Lane Community College, attn. Jill Deneault, ********************, Fax: ************
Additional documents and letters of reference are not accepted.
Questions?
* For assistance with the online application call Human Resources at ************
* For position questions contact Justin Chin, ****************
How to monitor your application
* Enter ********************** into your Safe Senders list. Notifications will be sent toward the end of the search process.
* Visit your Employment Opportunities account. The main page will show your status in the search.
Positions close at 9:00 pm PST on closing date.
Transcript Instructions:
Transcripts are required
* If you have obtained a degree higher than the required education for this position, then unofficial transcripts are required to ensure an accurate salary placement is conducted.
* International degrees will require a foreign degree evaluation for their US equivalent. For more details, click here.
Attach under "Optional Document", fax, email, deliver or mail to:
Lane Community College
High School Connections / Dept.
Liaison Attn: Justin Chin
4000 E 30th Ave
Eugene OR 97405
Fax: **************
Email: ****************
Union Association: LCC Employees Federation (Classified)
Easy ApplyMember Support Specialist II - Dual Special Needs Plan (Monday-Friday)
Technical specialist job in Springfield, OR
Looking for a way to make an impact and help people?
Join PacificSource and help our members access quality, affordable care!
PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths.
The Member Support Specialist will work as an integral part of the case management team to serve as a resource to members. The Specialist will work telephonically and in person to support members with complex psycho-social issues which create barriers to adherence with medical regimens and achievement of optimal health outcomes. (Examples may include activities such as assisting with arranging transportation, linking patients with community resources, etc.). Will assist with program development, and build effective member and provider relationships.
Essential Responsibilities:
In coordination with the member's case manager, develop and implement goals and/or plans tailored to assist members in navigating the complexities of the healthcare system.
Educate members on understanding and working within the parameters of their benefit structure.
Utilize motivational interviewing and patient-engagement techniques to support members in achieving optimal health outcomes by effectively utilizing their benefits.
Identify community resources and make referrals to members as appropriate.
Serve as liaison between members and providers/agencies.
Identify members for coordination and case management services through a variety of methods, including claims data and reports.
Screen requests to identify appropriate referrals to case management from multiple internal and external sources.
Work collaboratively with the case management team to help facilitate case management process. Participate in case management/care coordination meetings.
Ensure compliance with applicable state and federal regulations and guidelines in day-to-day activities, including maintaining HIPAA standards and confidentiality of protected health information. Ensure accurate and timely documentation.
Assist members with referrals, scheduling appointments and ensuring transportation to medical appointments is available.
Assist members with non-clinical needs for transitions and different phases of care.
Manage mailing lists and outgoing mailings.
Supporting Responsibilities:
Assist with the development of departmental procedures, reports and projects.
Assist care management to meet quality measures as outlined by government regulations.
Enter and collate data: prepare reports as assigned.
Participate in team, department, company, and community-related committees as requested.
Make presentations to small groups. Actively participates in quality improvement initiatives.
Meet department and company performance and attendance expectations.
Perform other duties as assigned.
Work Experience: A minimum of three years of experience in community services or healthcare agencies focused on coordination services required. Experience in health insurance and delivering group presentations preferred.
Education, Certificates, Licenses: High school diploma or equivalent required.
Knowledge: Medical terminology. Proficient in Microsoft Office, including Word, Excel, PowerPoint, Medical management software (e.g CaseTrakker Dynamo). Excellent verbal and written communication skills and is able to work independently as well as to work effectively on a team. Good working knowledge of how to access community resources and healthcare system.
Competencies:
Building Customer Loyalty
Building Strategic Work Relationships
Contributing to Team Success
Planning and Organizing
Continuous Improvement
Adaptability
Building Trust
Work Standards
Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 20% of the time.
Skills:
Accountability, Collaboration, Communication (written/verbal), Flexibility, Listening (active), Organizational skills/Planning and Organization, Problem Solving, Teamwork
Our Values
We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business:
We are committed to doing the right thing.
We are one team working toward a common goal.
We are each responsible for customer service.
We practice open communication at all levels of the company to foster individual, team and company growth.
We actively participate in efforts to improve our many communities-internally and externally.
We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community.
We encourage creativity, innovation, and the pursuit of excellence.
Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively.
Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.
Auto-ApplyClient Support Associate
Technical specialist job in Springfield, OR
Benefits:
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!
No matter your work background or experience level, we welcome you to apply! What you need:
Strong interpersonal and communication skills
Experience in a fast-paced retail environment
Basic computer proficiency and ability to troubleshoot
Prior customer service or sales experience is preferred, but not required
Willingness to learn and grow in a customer-focused role
Additional Perks:
Full-time and part-time positions are available
Flexible Schedule Options - Work that works for you!
Work Lotto (Win money for logged shifts)
Low-cost benefits (healthcare, dental & vision)
Teladoc
(Unlimited Teladoc sessions for you and your whole household for $18 per month)
Free identity theft protection
Corporate discount program
Free tax preparation training and PTIN registration reimbursement
Referral bonus opportunities are available for referring qualified candidates
Free continuing tax education
Opportunities for advancement within the organization
Employee referral program
Medical & Prescription benefit option
(eligible to participate after working 1,560 hours annually)
401k with Company Match
(eligible to participate after working the first 1,000 hours)
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
Working at Jackson Hewitt
Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.
Taxes are fun (really!)
At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.
PTIN Certification: Yes
Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CANDIDATE ACKNOWLEDGEMENT:
Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.
I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.
I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.
By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.
By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
Auto-ApplyIT Service Engineer
Technical specialist job in Springfield, OR
As a Service Engineer within our Managed Services team, you will serve as both an escalation point for complex technical issues and a key contributor to project delivery initiatives. This dual-role position requires a strong technical foundation, excellent problem-solving skills, and the ability to work collaboratively across teams and partner environments.
You will be responsible for resolving high-impact incidents that exceed Tier 1 and Tier 2 support capabilities, ensuring minimal disruption to partner operations. In parallel, you will participate in the planning, implementation, and optimization of IT infrastructure and service delivery projects, contributing to continuous improvement and partner satisfaction.
This role demands a proactive mindset, strong communication skills, and a commitment to delivering exceptional service in a fast-paced, partner-focused environment.
ESSENTIAL FUNCTIONS OF THE JOB
Escalation Support - Troubleshoot and resolve escalated service tickets involving complex issues across:
Line-of-business applications
Operating systems and hypervisors (e.g., VMware, Hyper-V, Windows Server, Linux, etc.)
Hardware configurations including servers, firewalls, L2/L3 switches, wireless infrastructure, and VoIP systems
Project Delivery - Lead or support the full lifecycle of technical project delivery, including:
Scoping (Pre-Sales Engineering) - Collaborate with account managers and vCIOs to assess partner needs and recommend solutions that align with business objectives and technology stack. This includes systems analysis, technical consulting, and solution design.
Planning - Define project scope, develop project plans, determine resource requirements, and schedule execution. Ensure alignment with partner expectations and internal delivery capabilities.
Implementation - Execute project tasks including configuration, deployment, and support of infrastructure, systems, and applications. Maintain high standards of quality and documentation throughout the process.
Wrapping - Validate solution functionality with the partner, conduct post-mortem reviews to capture lessons learned, and update internal and partner-facing documentation to reflect the final state and support future operations.
Team Development & Leadership - Act as a subject matter expert and mentor to junior technical staff by providing guidance, sharing knowledge, and fostering skill development. Contribute to the growth of the technical team through coaching, collaborative problem-solving, and helping to shape best practices and internal training initiatives.
Strategic Partner Engagement - Work alongside the vCIO and Service teams to support partners' business and technology strategies, ensuring that technical solutions are aligned with long-term goals.
Partner Communication & Service - Provide exceptional customer service by communicating ticket and project updates clearly, frequently, and professionally. Build trust and maintain strong partner relationships.
Continuous Learning & Development - Proactively enhance technical and professional skills through hands-on experience, formal training, and certification programs.
Operational Efficiency & Automation - Identify and implement opportunities to improve service delivery through automation, scripting, and tool development.
Other Duties as Assigned - Flexibly support additional tasks and responsibilities as needed to meet team and partner needs.
SKILLS AND ABILITIES
Professional & Interpersonal Skills
Strong commitment to delivering exceptional customer service with empathy, professionalism, and urgency
Ability to act with a sense of urgency while maintaining attention to detail and accuracy
Effective multitasking and time management in a fast-paced, dynamic environment
Clear, concise, and professional communication-both written and verbal-with partners and internal teams
Ability to work independently with minimal supervision, as well as collaboratively within cross-functional teams
Skilled in preparing, organizing, and presenting technical and strategic information to both technical and non-technical audiences
Willingness to work flexible hours, including after-hours and on-call rotations as needed
Technical & Project Delivery Skills
Advanced troubleshooting and diagnostic skills across a wide range of technologies and platforms
Strong understanding of LAN/WAN architecture, routing, switching, VLANs, VPNs, and firewall configurations
Proficiency in Windows desktop and server operating systems (XP, 7, 8, 10, 11; Server 2008 R2 through 2022)
Experience with Microsoft 365 administration and support, including Exchange Online, Teams, OneDrive, and SharePoint Online
Working knowledge of Azure services including virtual machines, storage, networking, and identity management
Familiarity with Entra ID (formerly Azure AD) for identity and access management, including conditional access, MFA, and role-based access control
Experience with SharePoint Online configuration, permissions, and content management
Proficient in Microsoft Office applications, including Visio for network and system diagramming
EXPERIENCE REQUIREMENTS
Minimum of five (5) years of experience in an IT support, consulting, or service delivery role within a managed services or enterprise environment
Proven experience resolving escalated technical issues across a wide range of technologies.
Demonstrated experience in delivering technical projects from scoping through post-implementation review
Strong background in partner-facing roles with a track record of providing exceptional service and communication to end users and business stakeholders
Strong background in partner-facing roles with a track record of providing exceptional service and communication to end users and business stakeholders
Familiarity with automation tools and scripting to improve operational efficiency is a plus
Ongoing commitment to professional development through certifications, training, and hands-on learning
EDUCATION / CERTIFICATION REQUIREMENTS
Bachelor's degree in Information Technology, Computer Science, or a related field is preferred; equivalent professional experience will be considered.
One or more of the following industry certifications are preferred (or equivalent experience):
Microsoft: Azure Administrator, Azure Virtual Desktop Specialty, Azure Solutions Architect, Microsoft 365 Administrator
Networking: Network+, CCNA, CCNP,
Valid driver's license and proof of insurance required; must maintain an acceptable driving record.
PHYSICAL REQUIREMENTS ESSENTIAL TO PERFORM THE DUTIES OF THE JOB
Frequently communicates with co-workers, customers, and vendors in person, on the telephone, and on the computer to provide assistance
Frequently operates a motor vehicle while traveling to partner site
Frequently exposed to outside elements when traveling to partner site
Frequently sits and/or stands for long periods of time
Frequently uses the computer with fingers and hands for documentation, research, and troubleshooting
Frequently works in a well-lit, tempered room
Frequently views the computer to perform duties
Frequently bends, stoops, kneels, or climbs when installing or moving computers, monitors, servers, etc.
Occasionally lifts objects such as office supplies, computers, monitors, and servers with weight up to 50 pounds
Auto-ApplyRanch Student Technician
Technical specialist job in Corvallis, OR
Details Information Job Title Ranch Student Technician Appointment Type Student Employee Job Location Union Position Appointment Percent 100 Appointment Basis 12 Pay Method Hourly Pay Period 16th - 15th of the following month Pay Date Last working day of the month Remote or Hybrid option? Min Hourly Rate $15.05 (Standard); $14.05 (Non-Urban); $16.30 (Portland Metro) Max Hourly Rate $19.50 (Standard); $19.00 (Non-Urban); $20.50 (Portland Metro)
This recruitment will be used to fill three part-time (a maximum of 24 hours per week) Student Technical Assistant positions for the Eastern Oregon Agricultural Research Center at the Union Experiment Station in Union, Oregon for Oregon State University (OSU).
LOCATED SIX HOURS FROM CORVALLIS.
Performs routine to complex technical or specialized tasks in support of ranch operations.
Transferable Skill Development
OSU is committed to ensuring students are prepared for success after graduation through intentional skill development as student employees. The competencies students develop while working at OSU are defined by the National Association of Colleges and Employers (NACE) as the essential skills employers seek in their hires. In this position, students learn and build vital career-readiness skills in the primary areas below:
Communication, Critical Thinking, Teamwork, Professionalism
Position Duties
100% ranch operations. May include care and maintenance of animal facilities and other related tasks.
Minimum Qualifications
Full Employment Eligibility Requirements can be found here: ********************************************************************************************
* Must be academically enrolled in a high school, community college, or university and pursuing a program or course of study
* Must meet Academic Standing Requirements; students on academic suspension are not eligible for employment
* Must meet the applicable minimal enrollment standard
* High School student: Regularly enrolled in a high school or participating in a home-schooling program
* Undergraduate and post-baccalaureate student: 6 credit hours per term
* Undergraduate international student: 12 credit hours per term*
* Graduate student officially admitted to Graduate School: 5 credit hours per term
* Graduate international student officially admitted to Graduate School: 9 credit hours per term*
* International students may be allowed to carry fewer hours than specified above and still be considered "full-time" by the United States Citizenship and Immigration Services (USCIS). A reduced course load is approved by the Office of International Services (OIS), and must be provided to the Student Employment Center.
Additional Required Qualifications Preferred (Special) Qualifications
Experience working in a farm/ranch setting.
Working Conditions / Work Schedule
LOCATED SIX HOURS FROM CORVALLIS.
* Work is performed in barns and outdoors in various locations, off main campus.
* May have exposure to noxious odors, loud noises, and machinery.
* May be exposed to extreme weather conditions.
* May maneuver up to 50 lbs. and may be required to stoop, bend and kneel on hard floors as necessary.
* Flexible hours as needed to complete experiments/projects.
Posting Detail Information
Posting Number P12532SE Number of Vacancies 3 Anticipated Appointment Begin Date 10/15/2025 Anticipated Appointment End Date Posting Date 09/29/2025 Full Consideration Date Closing Date 06/30/2026 Indicate how you intend to recruit for this search Competitive / Student - open to ALL qualified/eligible students Special Instructions to Applicants
When applying you will be required to attach the following electronic documents:
● A Resume
For additional information please contact: Aaron Ricker at ***************************
We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.
This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a Criminal History Check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in Youth Programs may have additional Criminal History Checks every 2 years.
OSU will conduct a review of the National Sex Offender Public website prior to hire.
Note: All job offers are contingent upon Human Resources final approval
Supplemental Questions
Easy ApplyDynamic PC Support
Technical specialist job in Springfield, OR
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
Building Automation Systems Field Technician Specialist
Technical specialist job in Eugene, OR
Job Description
Field Technician - Controls / BAS Specialist - Eugene, OR - Traveler This opportunity is with a leading provider of mission-critical data center solutions, delivering building automation services for hyperscale, Colo and enterprise data centers nationwide. This firm supports the installation, commissioning, and optimization of advanced control systems that ensure uptime and energy efficiency in critical environments. This opportunity offers a career-growth minded role with exciting projects, leading-edge technology, and competitive compensation and benefits.
We are seeking a Field-Based (BAS) Building Automation Systems / Controls Technician with experience in installing, integration, testing, and commissioning building automation systems (BAS) and HVAC controls. The ideal candidate will possess strong technical expertise, hands-on installation experience, and a background working with mission-critical or large-scale facilities. Candidates should be proactive, adaptable, and capable of managing work onsite while leading subcontractor teams and interfacing directly with clients.
Responsibilities:
Lead and coordinate onsite installation efforts for BAS and HVAC control systems across mission-critical project sites including low voltage cable
Work closely with all parties: project managers, systems engineers, software engineers, construction contractors / subs, equipment vendors and client staff to ensure proper operation, change orders and acceptance of the automation and software solutions
Work with vendors: scheduling, resource management and coordination of construction and start-up services as needed with MEP trades: electrical, mechanical and equipment suppliers.
Assist project leadership on automation projects of complex scope
Review and interpret AE drawings, submittals, and relay logic to ensure proper system functionality
Install and wire controllers and field devices, retrofit panels, manage cutovers, and oversee jobsite logistics
Conduct and document functional testing, QA/QC checks of BAS Systems, and commissioning activities
Perform QA / QC of BAS and integrated systems using BAS software tools
Provide installation inspections and other closeout duties to ensure customer acceptance
Provide markups for shop drawings to document as-built conditions
Create, Modify, Develop MOPs and SOPS for equipment and processes
Assist with pre-functional and functional testing
Troubleshoot and optimize BAS systems using field tools and modern diagnostic techniques, including emerging technologies and corrective actions
Provide clear and consistent communication with project managers, clients, and commissioning agents including daily site updates, daily site safety reporting and progress reports
Provide input to project teams on estimating and takeoffs for proposals
Work effectively with limited direction on day-to-day work and general instruction on new projects or assignments
Maintain daily job site documentation including updates, safety logs, and tracking issues or changes
Attend project bid walks; engineering surveys for retrofit projects
Lead installation teams on daily and weekly meetings
Participate in site audits, project estimates, and client demonstrations as needed
Provide technical information and safety guidance for activities on site
Qualifications:
5+ years of hands-on experience in BAS fieldwork-installation, testing, and troubleshooting required for mechanical and electrical systems
Experience with Distech and Tridium Niagara platforms strongly preferred
Technical proficiency with AE drawings, relay logic, and field device wiring
Demonstrated leadership skills, ability to oversee field personnel and subcontractors
Proficiency with Microsoft Office; AI and workflow-enhancing technologies
Must be adaptable, resourceful, and able to work under pressure in fast-paced environments
Ability to communicate effectively in both written and verbal
Solid Organizational skills, with the ability to multitask
Willingness to travel 50-75%
U.S. work authorization required
Previous experience in the Military / Military veterans in all branches that have experience with Electrical / Mechanical is a huge plus (Navy Nukes - EMN, ETN, MMNs, Seabees; Army - Power Generation; Air Force - Power Production; Generator Techs; Maritime; Coast Guard; etc.)
Submittal Instructions:
Please apply directly by clicking the link below, alternatively you can forward your resume directly to: **************************************
After applying, if you have further questions, you may call ************ and ask for Iggy. You can also submit via our career portal and take a look at other Critical Facility openings we are working on at, ***************************
If this job is not for you, feel free to forward this along. WE PAY FOR REFERRALS!!
Company offers competitive salaries and benefits package including medical insurance, a 401(k) plan
EOE/AA Employer M/F/D/V
Pkaza LLC is a third-party employment firm. All fees assessed by Pkaza LLC will be paid by our employer that we represent and not by the candidate
Easy ApplyCertified Peer Support Specialist
Technical specialist job in Eugene, OR
Full-time Description
Willamette Family is looking for passionate people that have a passion for giving back.
Our Peer Support Specialists (PSS) are self-identified people in recovery from a substance use disorder or mental health disorder or a family member of a former recipient of addiction treatment.
Under general supervision, PSS will work directly with individuals in Willamette Family outpatient programs by assisting in the promotion of abstinence, self-sufficiency, and self-determination. The PSS works in helping teach concepts of health promotion involving physical, mental, and social well-being and removing all other identified barriers to recovery.
About the agency:
Willamette Family is a longstanding substance use treatment and behavioral healthcare provider that strives to support our community.
Willamette Family was recently accredited by the Council on Accreditation (COA), noting that we meet or exceed the national standards for excellence in behavioral healthcare
Location: Willamette Family, Downtown Treatment Center
Position Type: Full-time
Compensation: $21/ hr
Shift Hours & Days: Monday-Thursday 12:15pm-8:45pm, and Friday 12pm-8:30pm
Employee Benefits include:
Health, Dental, Vision, life, and Supplemental insurance options
Healthcare Flexible Spending (FSA)
403b Retirement Savings with company match
Robust time off package including paid sick leave, vacation time, and holidays for all full-time and regular part-time employees
Training and education benefits for employees who are employed for 24 months or longer as well as continued education training support
and more!
Requirements
Employment Requirements:
Criminal Background check conducted by the Department of Human Services Background Check Unit
Pre-Employment Drug Screening (Including THC)
Effective 03/28/2025- Willamette Family has a required 12 month waiting period before former clients can apply for employment. This policy is in place to ensure professional boundaries and avoid potential conflicts of interest. Your response will not impact your eligibility beyond this requirement, and all information will remain confidential.
Minimum Requirements:
Successful completion of OHA-approved training.
Must be on the Oregon Health Authority Traditional Health Worker Registry or registered with MHACBO as CRM.
A self-identified individual formerly receiving addictions or mental health services and/or a self-identified individual in recovery from an addiction
Be acquainted with local community resources.
Good verbal, written, and computer skills.
Able to work some evening and/or weekend hours.
Must be able to maintain confidentiality in accordance with Willamette Family policy, HIPAA, and 42 CFR Part 2.
PREFERRED QUALIFICATIONS
Valid Oregon driver's license
Ability to drive for Willamette Family per Willamette Family policy, which includes none of the below infractions within the last 3 years: Operating a motor vehicle during a time of suspension or revocation; Operating a motor vehicle without a license; Driving under the influence of alcohol or drugs; Careless driving; More than two moving violations in the past three years; More than two accidents in the past three years; More than one accident in any one year; Speeding over 80 miles per hour or 21 miles per hour over the posted speed limit.
EQUAL OPPORTUNITY EMPLOYER
Willamette Family Inc. prohibits discrimination on the basis of any characteristics protected by applicable local, state, and federal laws and any agency policy including, but not limited to, discrimination based on race, color, religion, national origin, sex, or sexual orientation.
Salary Description $21