Technical specialist jobs in West Bloomfield, MI - 1,350 jobs
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Lock Desk Specialist
A&D Mortgage 4.3
Technical specialist job in Troy, MI
A&D Mortgage - Financial Holding Company successfully providing residential and commercial loans for more than 20 years. Our employees are our most valuable resource, and their knowledge and expertise play an important role in achieving our client's goals. We are 500+ employees, and this is just a beginning!
Overall Responsibilities:
The Lock Desk Specialist is responsible for managing the daily interest rate lock process for all mortgage loan channels (e.g., Retail, Correspondent, Wholesale). This role ensures the accurate, timely, and compliant locking of interest rates to mitigate risk and maximize profitability for the company, serving as a critical liaison between the Capital Markets team, Sales team, Loan Officers and Operations staff.
Key Responsibilities:
Rate Lock Management:
Process, review and execute rate lock requests, relocks, extensions and modifications accurately and efficiently in the loan origination system
Ensure all rate locks adhere to company policies, investor guidelines and regulatory requirements.
Pricing and Communication:
Verify and confirm loan pricing, ensuring accurate loan-level price adjustments and other fees are applied.
Act as the primary point of contact for Loan Officers, Processors and Underwriters for all rate lock and pricing inquiries, providing excellent client service.
Data Integrity and Reporting:
Work closely with the rate sheet pricing team to ensure that loans are priced correctly in the loan origination system and physical rate sheets.
Maintain and update lock desk procedures and guidelines. Ensure all activities are in compliance with regulatory requirements and internal risk management policies.
Run quality control of the lock pipeline to ensure no data inconsistencies, potential errors, and if found work, with the appropriate parties to resolve them promptly.
Ensure compliance with all agency and investor guidelines, policies, and procedures related to loan sales and securitization.
Experience: 1-3 years of experience in the mortgage industry, specifically within a Lock Desk, Secondary Marketing, or Capital Markets function is preferred.
Communication: Exceptional written and verbal communication skills, including phone calls, with the ability to clearly and concisely explain complex pricing and policy issues.
Knowledge: Strong understanding and appreciation of mathematical concepts.
Analytical Skills: Excellent attention to detail, strong organizational skills, and the ability to work accurately and efficiently under pressure in a high-volume, deadline-driven environment.
WE OFFER
PTO/Sick Days
Comprehensive medical, dental, vision benefits
Paid volunteer hours
Life Insurance, Short-term Disability, and Long term Disability
Health Savings Account
401k
Paid training and career development
Career Growth: As part of a growing and evolving company, you will have ample opportunities to develop your career, take on new challenges, and make a significant impact.
Work-Life Balance
Inclusive Culture: We are committed to fostering a diverse and inclusive workplace where all employees feel valued and empowered. We celebrate unique perspectives and believe diversity drives innovation.
Cutting-Edge Technology: Access state-of-the-art learning tools and technologies to enhance your own professional development and that of the entire organization.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
$42k-54k yearly est. 8d ago
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Hardware Technician
Actalent
Technical specialist job in Dearborn, MI
Responsible for supporting day-to-day operations of the Systems Integration Lab (SInteL), ensuring equipment readiness, consumables management, and providing technical assistance to lab users. This role is critical for maintaining operational efficiency and supporting integration testing activities. Responsibilities - Maintain lab equipment operational readiness through proactive maintenance and troubleshooting - Keep the lab clean, organized, and compliant with safety standards - Establish and manage consumables inventory; ensure continuous availability - Conduct initial lab needs assessment and develop improvement plans - Provide daily on-site technical support (light soldering, wire fabrication, space setup) - Optimize test bench and equipment scheduling to maximize utilization - Support department test vehicle usage and access via Fleet Management System (FMS) - Document all activities including maintenance logs, inventory records, and user support logs
Skills
Hardware, Soldering
Top Skills Details
Hardware,Soldering
Additional Skills & Qualifications
Qualifications - Associate or Bachelor's degree in Electrical Engineering, Mechanical Engineering, or related technical field - 3-5 years in lab operations, hardware maintenance, or technical support - Familiarity with automotive systems and integration testing preferred Skills - Strong troubleshooting and problem-solving skills - Ability to perform light soldering and wire fabrication - Excellent organizational and documentation skills - Knowledge of safety and compliance standards in lab environments - Effective communication and collaboration with cross-functional teams Tools & Technologies - Fleet Management System (FMS) - Microsoft Suite (Excel, SharePoint for inventory tracking) - Basic electrical tools for soldering and wiring
Experience Level
Intermediate Level
Job Type & Location
This is a Contract position based out of Dearborn, MI.
Pay and Benefits
The pay range for this position is $25.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Dearborn,MI.
Application Deadline
This position is anticipated to close on Jan 22, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.
$25-30 hourly 5d ago
Information Technology Professional (IT Support) (Detroit)
Us Navy 4.0
Technical specialist job in Highland Park, MI
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission.
Want to start your journey with the Navy?
Apply Now
Enlisted None
What to Expect
Information Systems Technician
More Information
Responsibilities
Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include:
INFORMATION SYSTEMS TECHNICIAN (IT)
Establishing, monitoring and maintaining radio frequency communication systems
Operating and maintaining global satellite telecommunications systems
Transmitting, receiving and storing all incoming and outgoing messages
Managing and coordinating information systems security across platforms and fleets
Designing, installing and operating wide-area-networks, computer systems and associated devices
Performing network system administration, maintenance and training and manage network security
Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
Writing programs to collect and distribute data for a variety of applications
Ensuring the proper security and handling of communications materials, systems and equipment
Performing diagnostics and data recovery operations and maintaining logs
INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS)
Establishing, monitoring and maintaining radio frequency communication systems
Operating and maintaining global satellite telecommunications systems
Transmitting, receiving and storing all incoming and outgoing messages
Managing and coordinating information systems security across platforms and fleets
Designing, installing and operating wide-area-networks, computer systems and associated devices
Performing network system administration, maintenance and training and manage network security
Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
Writing programs to collect and distribute data for a variety of applications
Performing diagnostics and data recovery operations, and maintain logs
Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems
Operating and maintaining testing and auxiliary equipment
Ensuring the proper security and handling of communications materials, systems and equipment
Work Environment
As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers.
Training & Advancement
Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including:
Class A Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation.
After A School, Information Systems Technician Submarines (ITS) will also attend submarine training:
Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS).
After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance.
Advanced Training
Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security.
Education Opportunities
Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education.
You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill.
Qualifications & Requirements
A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician.
Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a Top Secret security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens.
IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength.
ITS applicants must be willing to serve aboard submarines.
General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before .
Part-Time Opportunities
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes.
For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met.
For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again.
For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training.
Compare Navy Careers
See how a career as an Information Systems Technician compares to other Navy jobs.
Compare roles, pay and requirements for each job now.
$56k-79k yearly est. 2d ago
Information Technology Executive Communication Specialist
Fasttek Global 3.5
Technical specialist job in Dearborn, MI
· The Information Technology Executive Communication Specialist is responsible for translating complex IT strategies, initiatives, and technical concepts into clear, compelling communications for executive leadership and key stakeholders.
· This role ensures alignment between IT leadership and the broader organization by crafting executive-level messaging, presentations, reports, and strategic narratives that support business objectives.
Key Responsibilities:
Executive Communications
Develop and deliver high-impact communications for IT executives, including speeches, executive briefings, talking points, and internal announcements
Translate complex technical information into concise, business-focused messaging for non-technical audiences
Support CIO/CTO communications for board meetings, leadership forums, and company-wide events
Strategic Messaging & Content Development
Create executive presentations, dashboards, white papers, and strategy documents related to IT initiatives
Ensure consistency of tone, messaging, and branding across all IT executive communications
Collaborate with IT leaders to align communication strategies with business goals
Stakeholder Engagement
Partner with IT, Corporate Communications, HR, and Business Units to ensure clear and effective messaging
Act as a liaison between technical teams and executive leadership
Manage communication for major IT programs, digital transformation initiatives, and change management efforts
Reporting & Insights
Prepare executive summaries, status reports, and impact assessments for IT projects
Track communication effectiveness and recommend improvements
Anticipate executive information needs and proactively deliver insights
Governance & Confidentiality
Handle sensitive and confidential information with discretion
Ensure compliance with corporate communication standards and governance policies
Required Qualifications:
Bachelor's degree in communications, Information Technology, Business, Journalism, or a related field
5+ years of experience in executive communications, IT communications, or corporate communications
Strong understanding of IT concepts such as digital transformation, cybersecurity, cloud computing, and data analytics
Exceptional writing, editing, and presentation skills
Proven experience supporting senior executives
Preferred Qualifications:
Master's degree in communications, Business Administration, or related field
Experience working in a technology-driven or enterprise IT environment
Familiarity with change management and organizational communications
Experience creating board-level or C-suite communications
Key Skills & Competencies:
Executive presence and professionalism
Ability to simplify complex technical topics
Strategic thinking and storytelling
Strong collaboration and stakeholder management
Attention to detail and ability to meet tight deadlines
High level of discretion and integrity
Additional Info:
At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are
helping people find their success stories
. Also,
Doing the right thing is our mantra
. We act responsibly, give back to the communities we serve and have a little fun along the way.
We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years!
FastTek Global is financially strong, privately held company that is 100% consultant and client focused.
We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.
Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:
• Medical and Dental (FastTek pays majority of the medical program)
• Vision
• Personal Time Off (PTO) Program
• Long Term Disability (100% paid)
• Life Insurance (100% paid)
• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match
Plus, we have a lucrative employee referral program and an employee recognition culture.
FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, and 2023!
To view all of our open positions go to: *******************************************
Follow us on Twitter: *********************************
Follow us on Instagram: ***************************************
Find us on LinkedIn: ****************************************
You can become a fan of FastTek on Facebook: ***************************************
AI & Hiring Disclosure
We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight.
All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits.
If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out.
Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring.
To learn more or exercise your rights, please contact us at ****************.
$63k-91k yearly est. 2d ago
Help Desk Field Technician
Levy 4.2
Technical specialist job in Dearborn, MI
The Levy Group of Companies is seeking a CSD Field Technician for our Corporate Headquarters location in Dearborn, MI. The CSD Field Technician is a critical member of our IT team, responsible for provisioning, installing, managing, and troubleshooting a wide range of hardware and software systems across the enterprise. This role requires strong technical expertise, a customer-first mindset, and a forward-thinking approach to technology. As an AI-driven organization, we expect the CSD Field Technician to actively leverage AI tools such as Microsoft Copilot and other intelligent platforms to streamline workflows, enhance troubleshooting, and improve overall efficiency. The ideal candidate embraces automation, continuous learning, and innovation to deliver exceptional IT support in a rapidly evolving environment. Frequent travel and hands-on work in diverse settings are essential components of this position.
Benefits
Competitive benefits package including Medical, Dental, Prescription, 401(K) with 3% Employer Contribution, Long- and Short-term Disability
Tuition Reimbursement for qualified skilled trade programs
Student Loan Repayment Program
Employee Referral Program
ResponsibilitiesThe CSD Field Technician:
Provision, install, manage, and troubleshoot a variety of hardware devices, including Windows devices, iOS & Mac OS devices, IoT hardware (POS kiosks, Serial-Ethernet devices, IP cameras & phones), laser and thermal printers, and network equipment (switches, firewalls, point-to-point antennas).
Troubleshoot various applications: O365 suite, point of sale ticketing systems, Autodesk software, PLC software, Mitel phone systems.
Interface with internal customers every day - keeping a customer-first mindset.
Manage help desk ticketing queues.
Utilize AI tools such as Copilot daily, contributing to an AI-focused operation.
SkillsThe ideal candidate will have:
2+ years of experience in IT support or field service roles
Strong knowledge of Windows, mac OS, iOS, and networking fundamentals
Familiarity with I0T devices, POS systems, and enterprise applications.
Excellent communication and customer service skills.
Experience with Microsoft Intune, Azure AD, and endpoint management preferred.
Proficiency in PowerShell and automation scripting preferred.
Certifications: Comp TIA A+, Microsoft Certified: Modern Desktop Administrator, ITIL Foundation preferred.
Physical Requirements:
Ability to lift up to 75 lbs and work on ladders.
Tolerate noise and temperature variations
Comfortable working in varied environments including construction sites.
Sit, stand and walk for extended periods of time.
Valid driver's License with good driving record
Willingness to travel frequently across the Midwest.
To ApplyPlease submit a resume. Military Members are welcome and Veterans are encouraged to apply!
Who is Edw. C. Levy Group of Companies?
We are a unique, 100-year-old family-owned company that transforms our recycled products into construction materials, lightweight aggregates, asphalt, cement, concrete, agricultural products, and more. We provide steel mill services, flame cutting and treatment, road building, logistics, laboratory testing, and a variety of other solutions for our customers.
The Levy Group of Companies is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. The Levy Group of Companies makes hiring decisions based solely on qualifications, merit, and business needs at the time.
$30k-43k yearly est. Auto-Apply 17d ago
Desk side Support
Artech Information System 4.8
Technical specialist job in Detroit, MI
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: Desk side Support Representative Distributed Client Services
Location: DETROIT,MI-48243
Duration: 1 Year (with possible extension)
Client: IBM- AT&T
Job Description:
· End user trouble shooting skills
· Experience with working with tickets
· Proficient with windows 7
· Audio video support
· Good customer facing skills
· This job is 35-40 hours a week.
· Must have a valid driving license
Qualifications
share response
Additional Information
If you are interested, Please contact
Shubham
************
***************************
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Duration: 4 Months
• Provide exemplary client support and technical issue resolution via phone and email.
• Provide exemplary client support and technical issue resolution via email as needed
• Maintain strong knowledge on supported products
• Meet performance objectives in call quality, customer satisfaction surveys, and call handling
• Provide timely follow up on outstanding client issues
• Effectively communicate and interact with staff assigned to assist in resolving client issues
• Facilitate general web-based sessions to aid new customers in implementing CS software
• Assist with Customer Service queues and Service Reception as needed
• Strong call handling soft skills
• Strong software and hardware troubleshooting skills
• Ability to self manage and work as a contributing member of a team
• Ability to stay motivated in a fast paced, high pressure environment
• Strong research and problem solving skills
• Ability to quickly learn and master technical or complex information
Additional Job Requirements
• 1 Year of customer service experience required
• Associates or bachelor's degree a plus
• Ability to work overtime with a varied schedule including evenings and weekends in our Ann Arbor, MI office is a must.
Additional Information
To schedule an interview, please contact;
Rakhi Sharma
************
$66k-90k yearly est. 3d ago
Technical Support Analyst
Ford Global
Technical specialist job in Allen Park, MI
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves?
In this position...
As part of the Ford Customer Service Division (FCSD) strategy to reimagine the dealer support model, Service Engineering & Operations is standing up a dedicated team to receive and resolve Technical Support Requests (TSR) from dealer technicians.
The team's focus is to deliver a timely response while providing technical support, guidance, and repair plan information. This team will partner closely with the Technical Field Operations team to ensure delivery of excellent end to end technical support.
The Case Analyst reports to the Commodity Supervisor and is responsible for case managing Technical Support Requests received from dealer technicians seeking technical assistance. They will provide remote diagnostic and repair guidance, owning the contact from beginning to confirmed resolution.
You'll have...
High School Diploma
2+ years' experience in hands-on technical/diagnostic competency from sources including but not limited to, automotive manufacturer, technical service, automotive dealership service, independent hands-on vehicle repair facilities, military vehicle maintenance and repair, service repair skills training, college/university automotive programs.
Proficient in vehicle diagnostics and repair
Even better, you may have...
Bachelor's degree or higher (technical degrees preferred, including Automotive Technology, Automotive Technology Management, Field Service Operations, Advance Vehicle Systems, Automotive Engineering Technology, Automotive Service Tech technology, Automotive Industry Management and Engineering).
ASE Certifications
Senior Master Certified or equivalent OEM training certifications
State Automotive Certifications
Automotive Dealership work experience
Possess strong interpersonal skills, with ability to demonstrate professionalism in all actions.
Reliable & diligent worker
Collaborative team player
Believe in skilled and motivated people working together.
Focused on continuous development of self and others.
Ability to work independently, forward-thinking.
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year's Day
Paid time off and the option to purchase additional vacation time.
This position is a salary grade 4 and ranges from $55,020-92,580., This position is a salary grade 5 and ranges from $63,480-106,680., This position is a salary grade 6 and ranges from $72,480-121,440.
For more information on salary and benefits, click here: **************************
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call **************.
#LI-Onsite #LI-MK1
What you'll do...
Dealer Requests
Manage Dealer Technical Service Requests (multi-channel) for complex vehicle repairs.
Provide timely initial response.
Exercise independent judgement to communicate with technicians of all skill levels to provide diagnosis and repair plan:
Research workshop manuals, service publications and various other technical/engineering documents.
Respond / Formulate technically accurate recommendations.
Determine final disposition of a repair to confirm closure, completing outreach to the technician or Dealer service management if required.
Maintain timely case management ensuring that each case does not exceed allowable aging objectives.
Coordinate and collaborate with both Field Service Engineers (FSE) and directly with Dealer Management/Service Personnel to ensure steady progression on each case driving timely resolution.
Escalation of concerns for assistance and support
Escalation to and interface with Engineering, and key stakeholders.
Escalation to and interface with Field Team to provide in-dealership assistance.
Continuous Improvement
Participate in calibration sessions, peer reviews and team meetings, coaching and training sessions.
Support Company initiatives that enhance the vehicle diagnosis and repair process.
The Case Analyst should be comfortable and familiar in representing the Voice of the Dealer & Technician when interfacing other cross-functional teams, along with maintaining Voice of the Customer mindset in driving towards continuous improvement of operations.
This position is located in Allen Park, MI.
$72.5k-121.4k yearly Auto-Apply 2d ago
IT Support Specialist
Forte Belanger 4.0
Technical specialist job in Sterling Heights, MI
A Taste of Who We Are: Backed by a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services, Continental consistently ranks among the top contract dining and refreshment providers in the nation according to Food Management Magazine, the industry's source for food service news and trends.
Our Mission
Delight our guest. Every meal. Every day.
Our Core Values
Exceptional - We recruit and retain phenomenal people who consistently go the extra mile to deliver results that lead the industry.
Hospitality - We are tirelessly committed to providing the highest quality food, beverages, and service by anticipating our guests' needs so they can count on memorable experiences every time.
Collaboration - We prioritize working together with a shared vision and effective & transparent communication, we unite as one team to achieve remarkable experiences.
Responsibility - we hold ourselves accountable to be there for our team and clients, to deliver what we say we will, when we say we will and check in on progress along the way.
Innovation - We are forward-thinkers always looking for new processes, technologies, and techniques to increase efficiencies and scalability to improve our services.
The Experience You'll Create:
The IT Support Specialist provides first-level technical support at corporate, warehouse and customer sites, serving as the main point of contact for employees. They deliver excellent service, resolving issues quickly - ideally on first contact.
This early-career level role is ideal for those seeking a long-term IT career. It offers exposure to infrastructure, cloud, applications, and related technologies, with growth opportunities into roles like Infrastructure Administrator, Product/System Administrator, or Software/Data Developer.
* Provide first-contact technical support for IT issues via ticketing system, phone, chat, or in-person assistance.
* Troubleshoot and resolve problems with devices, Microsoft 365 apps, network connectivity, and core business platforms.
* Log, categorize, and prioritize support tickets accurately, resolving issues independently or escalating as needed.
* Deliver a professional and friendly support experience, clearly communicating status and resolution steps to users.
* Strive for first-time resolution, validate solutions with users, and proactively share recurring issues with the team.
* Demonstrate a sense of urgency in addressing user issues and set clear expectations for resolution timelines.
* Follow security and compliance standards in all support activities, while continuously learning new technologies and processes for future IT career growth.
* Performs other related duties as assigned.
Ingredients for Thriving:
* Strong customer service mindset with excellent verbal and written communication skills.
* Basic understanding of computer systems, networking concepts, and troubleshooting.
* Familiarity with Microsoft 365 or similar productivity platforms.
* Ability to diagnose problems, think logically, and follow troubleshooting steps.
* Willingness to learn, take feedback, and grow technical skills.
* Ability to remain calm, professional, and solution-oriented under pressure.
* Associate or Bachelor's degree in information technology, Computer Science, or related field (or equivalent experience)
* Internship, help desk, or technical support experience
* Familiarity with ticketing systems (e.g., Jira, ServiceNow).
Savor the Benefits:
We offer a range of benefits for eligibles team members, including:
* Health Coverage - Medical, Dental and Vision
* Voluntary Life/AD&D, Short-Term and Long-Term Disability, Critical Illness
* 401(k) with Company Match
* Paid Time Off
* Paid Parental Leave
* Wellness Programs
* Additional Perks
To see a summary of current benefits, please visit ****************************************************************
#LI-KR1
$47k-72k yearly est. 15d ago
IT Support Specialist
Alliance Catholic Credit Union 3.5
Technical specialist job in Farmington Hills, MI
Alliance Catholic Credit Union is seeking an IT Support Specialist who thrives in a well-organized, fast-paced, and multi-task driven environment. This position will be reporting directly to the IT Support Manager at our Farmington Hills location. The ideal candidate will:
Serve as the first point of contact for IT support requests via phone, email, or ticketing system.
Diagnose and resolve hardware, software, and network connectivity.
Install and configure workstations, peripherals, and authorized applications.
Maintain accurate records of issues and resolutions within the help desk system.
Deliver user training and provide guidance on essential IT tools and cybersecurity best practices.
Maintain, configure, and monitor Symitar core banking systems.
Manage user accounts, permissions, and security settings within Symitar.
Troubleshoot Symitar-related issues and escalate complex problems to vendor support.
Ensure compliance with data security and disaster recovery protocols.
Record and update documentation for system configurations, maintenance tasks, and changes.
A successful candidate will be an approachable team player with a personable and professional demeanor, a desire to learn and driven to achieve outstanding results---accurately and efficiently. We seek a candidate with 1-3 years in IT support or help desk environment, prior experience with Symitar, and a strong knowledge of Microsoft Office applications. Previous Credit Union/financial institution experience, programming knowledge, and an Associate's degree in IT or related field are preferred. Alliance Catholic Credit Union offers an outstanding benefit package, which includes health, dental, vision, 401k, life, AD&D, short and long-term disability, FSA, tuition reimbursement, paid time off, paid holidays.
$47k-60k yearly est. 60d+ ago
Computer Field Technician
Bc Tech Pro 4.2
Technical specialist job in Romulus, MI
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-4 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$30k-41k yearly est. 3d ago
TECHNICAL SUPPORT SPECIALIST (BILINGUAL ENGLISH / SPANISH)
Siming Tiresupply Inc.
Technical specialist job in Wixom, MI
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Opportunity for advancement
Training & development
The Technical Support Specialist will provide first-line technical support for TPMS products and assist customers and internal teams with troubleshooting, installation, and product knowledge.
Responsibilities:
Answer technical support calls and provide first-line assistance for TPMS products
Diagnose and resolve issues related to TPMS sensors, receivers, software, and diagnostic tools
Guide customers (distributors, repair shops, and end users) through installation, calibration, and troubleshooting procedures
Document common issues and solutions to build a technical support database
Escalate complex technical cases to R&D or Product Engineering teams
Assist with software updates using TPMS diagnostic tools
Support internal teams (Sales, Product, and Training) with technical expertise
Create relearn tutorials and technical documentation for marketing and customer reference
Upload instructional documents to customer websites as needed
Create videos demonstrating product usage, programming sensors, and relearn procedures
Assist with warehouse duties when necessary
Perform other tasks as assigned by the supervisor
DESCRIPCIN DEL PUESTO ESPAOL
El Especialista de Soporte Tcnico brindar soporte tcnico de primera lnea para productos TPMS y ayudar a clientes y equipos internos con diagnstico, instalacin y conocimiento del producto.
Responsabilidades:
Atender llamadas de soporte tcnico y brindar asistencia inicial para productos TPMS
Diagnosticar y resolver problemas relacionados con sensores TPMS, receptores, software y herramientas de diagnstico
Guiar a clientes (distribuidores, talleres y usuarios finales) en la instalacin, calibracin y resolucin de problemas
Registrar problemas comunes y soluciones para crear una base de datos de soporte tcnico
Escalar casos tcnicos complejos a los equipos de I+D o Ingeniera de Producto
Asistir con actualizaciones de software utilizando herramientas de diagnstico TPMS
Brindar soporte tcnico a equipos internos (Ventas, Producto y Capacitacin)
Crear tutoriales de reaprendizaje y documentacin tcnica para marketing y clientes
Cargar documentacin instructiva en los sitios web de los clientes cuando sea necesario
Crear videos demostrativos de productos, programacin de sensores y procedimientos de reaprendizaje
Apoyar en tareas de almacn cuando sea necesario
Realizar otras tareas asignadas por el supervisor
LANGUAGE REQUIREMENT / REQUISITO DE IDIOMA
Fluent in English and Spanish (spoken and written)
Fluido en ingls y espaol (hablado y escrito)
$37k-66k yearly est. 20d ago
IT Support Specialist (Entry Level/On-Site)
Job Listingspea Group
Technical specialist job in Brighton, MI
The IT Support Specialist position installs, modifies and makes minor repairs to personal computer hardware and software systems, and provides technical advice and support to system users. This position would split time between Brighton and Lansing offices.
Responsibilities
Identifies and procures the hardware and software needed to satisfy user requirements.
Installs hardware and peripheral components such as monitors, keyboards, printers and disk drives on users' premises.
Loads appropriate software packages such as operating systems, networking components and office applications.
Assists in the customization and adaptation of existing programs to meet users' requirements.
Provides telephone, in-person and online support to end-users.
Coordinates activities with network services and information systems groups.
Provides updates, status and completion information to manager and/or users, via voice mail, e-mail or in-person communication.
Refers major hardware problems to service personnel for correction.
Connects users to networks and provides initial training in facilities and applications.
Sets up and provides support for mobile devices.
Assists in research and procurement of computer accessories and supplies.
Manages IT inventory of supplies in the print room and server room.
Performs other duties as assigned.
Qualifications
Formal Education, Licenses and Certifications
High School diploma required.
Associate's degree in technical field preferred.
Knowledge and Experience
Two (2) years of related experience.
Competencies and Personal Attributes
Ability to organize, multitask, and prioritize.
Ability to communicate effectively verbally and in writing.
Ability to interact with employees and vendors in a professional manner.
Technical capacity
Time management
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. This position requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Availability
This is a full-time position. Days and hours of work are Monday through Friday, 8 a.m. to 5 p.m.
Travel
Local travel to all PEA Group offices is expected.
$37k-65k yearly est. Auto-Apply 9d ago
Technology Support
Archdiocese of Detroit 4.3
Technical specialist job in Detroit, MI
POSITION STATUS: Part time 10-month (August - June) REPORTS TO: Principal Responsible for the management of all aspects of Loyola High School's facilities and food service. These duties and the decision-making authority related to such assignments are as established in the working relationship with the president. PRIMARY DUTIES/RESPONSIBILITIES (Technology):
-Coordinate and facilitate the efficient, effective, and appropriate use of technology hardware and services.
-Maintains local area network including, but not limited to, internet connections, performance metrics, printing services, software updates, and hardware functionality.
-Supports applications and enhances the technical skills of the school community as needed.
-Manages, administers, and delegates tasks, process, and procedures related to the student information system and related services including, but not limited to, student records management, class scheduling, academic calendar, data harvesting, and internal and external reporting.
-Manages and maintains the school bell system.
-Manages, maintains, and supports all classroom technology including but not limited to video displays, teacher laptops, and applicable software.
-Stays current with computer-based technologies and networks as well as emerging technology and software, especially in the area of education.
-Facilitates technology and software vendor relationships. KNOWLEDGE/SKILLS/ABILITIES:
-Ability to create, support, and maintain school processes and procedures.
-Basic understanding of building systems, including boiler heating systems.
-Excellent understanding of security design and protocols to manage and maintain a safe and secure school environment.
-Strong understanding of, and ability to resolve issues involving, technical infrastructure, networking and computers (primarily WIN and Chrome OS devices).
-Strong understanding of Google and Microsoft products as well as student information systems.
-Strong interpersonal skills and personal demeanor that motivates and manages 5 or more direct reports as well as many vendor relationships.
-Excellent written and verbal communication skills.
-Ability to develop timelines and meet deadlines with a strong attention to detail.
-Excellent organizational skills.
-Ability to manage multiple tasks concurrently.
-Knowledge of Ignatian spirituality and principles of Jesuit education.
-High enthusiasm for the mission of Loyola High School. EDUCATION AND EXPERIENCE:
-Bachelor's Degree or 2-5 years of experience in related fields and/or school administration.
$35k-48k yearly est. 60d+ ago
IT Help Desk Technician
Kettering University 4.3
Technical specialist job in Flint, MI
Provides IT help desk support for all Kettering team members in areas such as hardware and software. Ensures problems are resolved quickly without significant interruption to day to day operations. Diagnoses and resolves PC hardware and software problems including printing, peripherals, hardware, and software performance. Monitors and reports status of any open or on-going help desk tickets or projects. Investigates and reports trends in help desk calls and tickets. Assists in creating and maintaining user profiles/passwords on the network and e-mail systems. Assists with user access problems such as user password resets and user account unlocks. Assists with managing and monitoring hardware, PC workstation, and peripheral inventory. Maintains, supports, deploys, and tracks hardware and software assets. Performs periodic preventative maintenance on desktop computers and equipment. Assists Desktop Support Technicians with configuration and deployment of PC hardware and peripherals. Assists with installation and maintenance of software programs on desktop and laptop computers. Assists IT administrators with tasks as required.
Preferred Qualifications
-At least an A+ Certification -The ability to type at 50+ wpm -Experience in customer service
$54k-73k yearly est. 60d+ ago
IT Helpdesk
SBT Global
Technical specialist job in Plymouth, MI
Diagnose and resolve hardware, software, and network issues for end users Provide support to employees and guide them through technical problems Install, configure, and update devices and applications to minimize workplace interruptions Maintain records of issues, resolutions, and system changes
Manage IT hardware inventory and ensure accurate documentation
Qualifications
Degree or certification in IT or related field
Knowledge of MS Office, Windows, and networking
Strong problem-solving and communication skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
$37k-66k yearly est. 3d ago
IT Helpdesk
SBT Global, Inc.
Technical specialist job in Plymouth, MI
Diagnose and resolve hardware, software, and network issues for end users
Provide support to employees and guide them through technical problems
Install, configure, and update devices and applications to minimize workplace interruptions
Maintain records of issues, resolutions, and system changes
Manage IT hardware inventory and ensure accurate documentation
Qualifications
Degree or certification in IT or related field
Knowledge of MS Office, Windows, and networking
Strong problem-solving and communication skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
$37k-66k yearly est. 12d ago
IT Support Specialist
Humanetics 3.8
Technical specialist job in Farmington Hills, MI
Role Purpose: IT Support Specialist is responsible for analyzing, troubleshooting, and evaluating technology issues. This role will support internal clients, helping to keep employees productive. Humanetics Corporate Headquarters will be the main focus with secondary focus on all Humanetics Group offices.
Essential Functions & Responsibilities:
Troubleshoot technological issues and solve problems quickly to ensure the business operations run smoothly
Troubleshoot technological issues and solve problems quickly for employees
Administer new user accounts, work email addresses, and access levels to new employees to ensure they have everything they need to work efficiently
Assist with new hire equipment set up and training
Assist with equipment set up for company meetings
Install all new technology for the company, including computer operating systems, software programs and applications, new desktops, and other computer hardware
Perform regular maintenance for our phone systems, computer systems, computers, printers, network systems, and any other technical equipment
Ensure company computers are backed up so all files are saved in case the system crashes
Run security checks on all of the company systems to ensure we are protected from cybersecurity threats
Other tasks as assigned
Other Significant Role Requirements:
Strong knowledge/experience with IT ticketing systems
Strong knowledge of support for Windows 10 & 11
Strong knowledge of support for Microsoft Office 2016 & Office 365
Perform basic administration tasks on Windows server 2012, 2016, 2022
Working knowledge of Active Directory, DNS & DHCP
Working knowledge of basic networking concepts (routing, switching, VLANs, port configs, etc)
Ability to meet tight timelines and/or deadlines
Physical Demands:
Remaining in a stationary position, often standing or sitting at a desk for prolonged periods.Occasionally moving about to accomplish tasks or moving from one worksite to another.
Occasionally lifting up to 40 pounds
Travel:Up to 10% domestic travel
Customer Focus: This is a highly visible position with a critical impact on the company's future. Internal and external contacts include all levels of employees within the company, division management, consultants, and other professional business contacts within the industry. External contacts are key to the effective execution of the objectives of the company. Frequently these interactions will involve extremely complex, emotional and sensitive issues. Success in this area is vital for the development of the existing and future business.
Critical Competencies:
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyses information skillfully; develops alternative solutions; works well in-group problem solving situations; Uses reason even when dealing with emotional topics.
Technical Skills - Assesses own strengths and weaknesses; pursues training and development opportunities; Strives to continuously build knowledge and skills; shares expertise with others.
Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments
Education and/or Experience:
3(+) years' experience in a professional IT work environment
Bachelor's degree in Computer Science, Information Technology or related field, or an equivalent combination of education and/or experience is required
Familiarity with multiple computer operating systems, such as Windows 10 & 11
General knowledge of troubleshooting Internet connectivity, phone systems, network systems, and other technological office equipment
Able to create databases and utilize Excel spreadsheets at an advanced level
Advanced proficiency in Microsoft Office
Strong communication skills, organizational skills, and time management skills
Excellent customer service skills and desire to help the company succeed
$31k-55k yearly est. 5d ago
Technical Support
Mindlance 4.6
Technical specialist job in Ann Arbor, MI
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at *************************
The Technical Support is responsible for providing deskside and remote 2nd level technical support and analysis on various aspects of end user systems support. These systems and responsibilities include, but are not limited to Support of Technology Hardware(Desktops, Laptops, etc.), Virtual Desktops (VM/VDI), Software, Mobile Device and Video Conferencing.
Responsibilities:
Imaging, setup and deployment of desktop and laptop computers
Installation and setup of PC Peripherals
Support for Video Conference and Audio-Visual Support for meetings and internal events
Movement and tracking of PC related hardware
PC Software Installation, including Microsoft applications, Shrink-wrapped applications, development tools, and internal applications
Provide second tier technical support for multiple products to internal associates via Remedy tickets
Support, troubleshooting, repair or replacement of PC Hardware and related peripherals
Support, troubleshooting, and remediation of software related issues
Tracking computer related equipment from an Asset Management perspective
Utilize the Asset Management Software and supporting hardware to ensure accuracy and completeness of computer related equipment inventory
Support and deployment of standard corporate mobile devices by way of a Mobile Device Management Solution
Provide quality customer service when interacting with all associates
Develop and improve strong customer service, communication and technical skills
Required Skills:
Minimum 3 years of computer hardware and software support experience in
a large enterprise environment.
Thorough understanding of Windows and MAC Operating Systems.
Understanding of Active Directory, Group Policy, iOS and Android devices, VOIP, Networking, VMware and virtual infrastructure preferred.
Strong computer skills necessary in Microsoft Office Suite (2010/2016/365).
Must be able to take a service call, listen to the problem, understand the issue and either solve the problem or direct it to the proper specialists within the team.
Strong written and verbal communication skills.
Excellent people skills with ability to handle difficult situations.
Excellent time management and organizational skills.
Ability to multitask and prioritize.
Familiarity with Request and Incident ticketing systems (Remedy, JIRA).
Strong Troubleshooting capabilities evidenced by organized, analytical thinking.
Ability to work with minimal supervision.
If you are qualified, available, interested, planning to make a change, or know of a friend who might have the required qualifications and interest, please send an email at ankits at mindlance dot com with an updated copy of your resume or call ASAP at ************
Additional Information
Ankit Soni
************
How much does a technical specialist earn in West Bloomfield, MI?
The average technical specialist in West Bloomfield, MI earns between $60,000 and $135,000 annually. This compares to the national average technical specialist range of $62,000 to $126,000.
Average technical specialist salary in West Bloomfield, MI
$90,000
What are the biggest employers of Technical Specialists in West Bloomfield, MI?
The biggest employers of Technical Specialists in West Bloomfield, MI are: