Technical support representative jobs in Bloomington, IL

Clae Goldman Team is seeking a friendly and efficient Customer Service Representative to join our team. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a Customer Service Representative, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues. Join us and make a positive impact on the environment while helping your community. Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates. Responsibilities Handle Inquiries: Respond to customer questions and provide detailed information about our products and services. Resolve Issues: Address and resolve customer complaints and issues in a timely and professional manner. Maintain Records: Keep accurate and up-to-date records of customer interactions and transactions. Provide Support: Assist customers with enrollment processes and guide them through our energy solutions. Promote Green Energy: Educate customers about the benefits of our community solar and third-party energy solutions. Qualifications Educational Background: High school diploma/GED required; a degree in a related field is preferred. Experience: Previous experience in customer service or a related field is beneficial. Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members. Problem-Solving Skills: Strong problem-solving skills to address and resolve customer issues. Organizational Skills: Strong organizational and time management skills to handle multiple tasks and prioritize effectively. Compensation $60,000 - $120,000 (Annually) About Clae Goldman Team Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. xevrcyc Join us and make a positive impact on the environment while helping your community.

🚀 Join Our Team as a Support Technician! 🚀 Are you the kind of person who loves solving tech puzzles, helping people, and making systems run smoother than a fresh jar of Skippy? If so, we want YOU to be our next Support Technician! As a Support Technician, you won't just fix problems-you'll be the hero behind the screen, the wizard of wires, the champion of connectivity. Whether it's troubleshooting a stubborn printer or guiding a user through a software maze, you'll be the go-to expert. What You'll Do as a Support Technician: Be the friendly face (and voice) that keeps customers informed and supported. Organize and manage service schedules, equipment pickups, and lease returns. Keep our systems updated with accurate data and reports. Deliver supplies and equipment to customer locations. Track down tech like a detective and keep everything running smoothly. Collaborate with other Support Technicians and teams to improve service quality. Follow safety guidelines and contribute to continuous improvement initiatives. What Makes You a Great Support Technician: You're a team player who's organized, self-motivated, and ready to prioritize like a pro. You've got excellent communication skills and a customer-first mindset. You're not afraid to climb a ladder, lift 50+ pounds, or crawl into tight spaces (yes, really). You're a high school graduate (or equivalent) and ready to take on the tech world. 🌟 Why DYOPATH? DYOPATH isn't just a workplace, it's a community built on L.O.V.E. (Living Our Values Every Day). As a Support Technician, you'll be part of a team that values collaboration, innovation, and personal growth. We don't just support clients, we empower them. And we do the same for our people. Whether you're expanding your technical toolkit, exploring new career paths, or looking for a company that truly appreciates your contributions, DYOPATH is the place to grow. 📍 Role Details: Title: Support Technician Location: Morton, IL Schedule: M-F 7:30 AM to 4:00PM CST Pay: $18/hour 🎁 Benefits That Go Beyond: Medical, Dental, Vision, and Life Insurance 401(k) with company match Paid Time Off and Holidays FSA & HSA options Pet Insurance (because furry friends matter too!) And more! Explore the full package at ******************************* Equal Opportunity Employer DYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. For more information about DYOPATH, please visit our website at **************** The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

Coordinate, establish, maintain, analyze, troubleshoot, and repair computer systems hardware and computer peripherals. Document, maintain, upgrade or replace hardware and software systems. Establish procedures for supporting and maintaining user account information to include rights, security, and system groups. Troubleshoot and repair basic network problems. Familiar with setup and operation of current technology.Essential Duties and Responsibilities: * Investigate, analyze and develop procedures to resolve hardware and associated software and communications problems on university computer system; performs complex hardware repairs and maintenance on a wide range of pc-based computers and peripherals while developing procedures to support said equipment. * Provide advance hardware technical assistance and support; troubleshoots and resolves system hardware, software, and communications failures and conflicts to include Macintosh software and Hardware. * Evaluate existing computer systems hardware, and perform system upgrades; based on customer needs, customize and test computer systems, and resolve configuration conflicts and errors. * Provide online support while establishing procedures to be used by technicians and analyst in their supporting of other staff, faculty and students. * Research, analyze, and recommend appropriate computer hardware for customized computer configurations. * Review, prioritize, and process problem reports; document the progress of projects. * Familiar with a variety of the field's concepts, practices, and procedures. * Establish procedures for and coordinate asset management using current Help Desk System. * May lead and/or guide the work of other staff or students engaged in similar functions. * Establish procedures for analyst and technicians for troubleshooting and conducting, complex repairs and upgrades of computers and peripherals. * Establish procedures to diagnose the nature and extent of computer problems. * Social media administrator for the College of Agricultural, Life, and Natural Sciences * Perform other duties as assigned. Minimum Position Requirements (including years of experience, certifications, licenses, etc.): * Bachelor's degree in Computer Science, Networking Technology, Engineering or related area * At least three (3) years of directly related experience in the field or in a related area * Assume administrative responsibilities for social media in the College of Agricultural, Life, and Natural Sciences. Knowledge, Skills, and Abilities: * Knowledge of a wide range of computer systems software, applications, hardware, and communications * Knowledge of and provide procedures for advanced computer troubleshooting techniques * Knowledge of customer service standards and procedures * Records maintenance skills * Ability to make administrative/procedural decisions and judgments * Ability to simultaneously coordinate and guide multiple projects * Must be able to troubleshoot basic network related problems. * A wide degree of creativity and latitude

Tech Support JobID: 2572 Part-Time Temporary Hourly Employees Date Available: ASAP Additional Information: Show/Hide Questions regarding this position can be emailed to Jason Radford, Systems Administrator or contacting ************ to speak with Jason directly. * The start date is ASAP and the end date is May 22, 2026. * This position is expected to work up to 20 hours per week. * The Technology department will review applications as positions are available and will contact applicants to schedule interviews. * The compensation for this position is $15/hour - benefits are not available for this position.

Title: TECHNICAL SUPPORT III Duration: 6 Months Job Description: · Reviews, analyzes, and evaluates information technology systems operations. · May require an associate's degree in a related area and 2-5 years of experience in the field or in a related area. · Familiar with standard concepts, practices, and procedures within a particular field. · Relies on limited experience and judgment to plan and accomplish goals. · Performs a variety of tasks. · Works under general supervision; typically reports to a project leader or manager. · A certain degree of creativity and latitude is required. Required: Deskside support role Windows 10 and Microsoft environment, imaging, PC refresh etc. Additional Information Thanks & Regards' ________________________________________________________________________ ___ Vikram Bhalla | Team Recruitment | Mindlance, Inc. | W : ************ All your information will be kept confidential according to EEO guidelines.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a part-time Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. **You will need to be available to take calls M-F between the hours of 9:00am - 6:00pm** Benefits: $40 per call/$5 per call per diem Dell/Lenovo certification training AT NO COST TO YOU Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR dSSIe1oWFM

Tier 1 Support Specialists work with customers and staff across all i3 Broadband service areas. The Tier 1 Specialist provides technical support to residential customers, business customers, and staff, to answer questions, troubleshoot issues, and keep our customers running with i3 Broadband products and services. Duties/Responsibilities: Handle customer inquiries promptly and effectively through various communication channels. Maintain up-to-date and accurate customer records. Collaborate in a team environment with coworkers and other departments to provide efficient and outstanding customer service. Provide support for customers through email, inbound and outbound calls to follow up with customer inquiries and to verify customer satisfaction. Work within our ticketing system to document all customer interactions including requests for technical assistance, steps taken to resolve them, and specific time frames for scheduled appointments. Educate and assist customers with troubleshooting i3 Broadband provided equipment, as well as assist in some basic home networking support. Escalate issues to Tier 2 as needed to assist in diagnosing network issues. Use appropriate communication and documentation to inform the team of important issues and information which will help improve team performance. Participate in the on-call rotation as agreed by the Tier One Support team. When on-call, be prepared to address technical issues at all times. Required Skills/Abilities: Willing and has a desire to work in a fast-paced environment while maintaining a high level of attention to detail and quality results. Inquisitive and analytical with a passion for technology. Delight in providing outstanding customer satisfaction. Must demonstrate excellent communication skills, both verbal and written, with a friendly and professional demeanor. Must be computer proficient with a basic and diverse understanding of consumer electronics. Ability to navigate between multiple screens to access and record the necessary information needed to resolve customer inquiries. Ability to work independently and maintain confidentiality. Ability to handle and prioritize multiple tasks each day. Strong documentation skills and ability to identify and produce clear, comprehensive written instructions and technical documentation that other people can understand. Must be detail-oriented and work as part of a team. Must be available to work occasional nights, weekends, and occasional holidays (with holiday pay) to fulfill the team schedule. Willing to train, accept feedback and learn the job according to i3 standards. Education/Experience: No prior experience is necessary, however, previous customer service or IT-related experience such as IT helpdesk is preferred. High School diploma/GED Must have a clean driving record and the ability to pass a criminal background check. Physical Requirements: Must be able to sit at a desk for extended periods, working at a computer for up to 8 hours per day. Ability to communicate orally and in writing. Ability to physically operate personal computers, copy machines, telephones, and other common office machines and equipment. Offered Benefits: Competitive starting wage Medical, Dental, and Vision insurance Flexible Medical Spending Account Paid Time Off 7 paid holidays Company Matching 401(k) Company-paid life insurance 100% FREE services to employees who live within our service area Equal Opportunity: i3 Broadband is an equal opportunity workplace that respects the diversity of our customer base and our team. We will treat customers, employees, and applicants fairly without regard for gender, race, age, or any other characteristics protected by law. Our employment decisions are made on the basis of qualification, merit, and business need.

Job Details Job TitleTechnical Support and Logistics Specialist Job Title NoteWill County Clerk's Office Job SummaryThis position plays a key role in supporting the Clerk's operations through hands-on technical assistance, equipment coordination, and logistical planning during election cycles and public service events. The ideal candidate will be detail-oriented, have strong leadership, organizational and problem-solving skills and be capable of working both independently and collaboratively in a fast-paced government environment. Minimum QualificationsHigh school diploma or GED required. Working knowledge of Windows operating systems, Microsoft Office Suite, and network troubleshooting. Ability to lift and transport equipment (up to 30 lbs.), set up workstations, and work occasional extended or irregular hours (especially during elections). Associate's or Bachelor's degree in Information Technology, Logistics or a related field preferred. At least 2 years of experience in technical support or logistics coordination, ideally in a government or public service setting, preferred. Experience supporting elections or working in a County Clerk or municipal government office preferred. Familiarity with election technologies (e.g. e-pollbooks, ballot tabulators) preferred. Salary Range$50,000 - $70,000, depending on qualifications & experience. This position is an exempt, non-union position. Will County employees enjoy a wide variety of competitive fringe benefits including: comprehensive medical coverage, dental and vision coverage, short/long term disability, sick/personal days, parental leave, holidays, defined pension plan from the Illinois Municipal Retirement Fund (regular and SLEP), deferred compensation plan, vacation, and tuition reimbursement program. ******************************************************************************************************** Apply ToAnnette Parker, Will County Clerk 302 N. Chicago Street Joliet, IL 60432 Fax: ************** Email: ********************* Apply by December 12, 2025 by 4:30 p.m. Apply for this job Disclaimer*Completed Will County Employment Application or Resume with cover letter may be submitted by mail, fax or hand delivered. Only interviewed applicants will be notified of the selection process. Equal Opportunity Employer

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. In this important role you may be required to work varying shifts that include mandatory overtime, weekends, and holidays. As a Customer Service Technician your responsibilities will include: * Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment * Performing maintenance and repair on outside plant facilities * Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables * Observing all safety rules and regulations * Assisting other technical personnel in the performance of their duties when requested * Actively supporting sales and marketing related activities * Directing customer facing work and sales referrals Qualifications WHAT IT TAKES TO CATCH OUR EYE: * High School diploma or equivalent experience * Ability to distinguish colors on facilities * Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.) * Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full) * Basic computer skills including MS Office applications * Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes) * Ability to work aloft (e.g. ladder) * Ability to work outside in all weather conditions and at various hours of the day/night * A valid driver's license and satisfactory driving record * Positive and professional appearance and demeanor when communicating the company's products and services to our customers * Accountability/dependability (on time and on load when scheduled and serve on call as needed) * Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures) * Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills) * Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions * Active Learning (curious seeker of added information and actively works to improve skills and knowledge) Additional Information BONUS POINTS FOR: * Prior experience as a customer facing telecom operations technician * Basic electricity training/certification or documented equivalent work experience * ADSL installation/repair experience (self/full installs) * A+/Net + Certified Required Soft Skills #LI-MH1 WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact taaccommodationrequests@brightspeed.com to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: * Brightspeed's Privacy Notice for California Residents * Brightspeed's Privacy Notice

Extra Help Accounting Support Job no: 519060 Work type: On Campus Title: Extra Help Accounting Support Division Name: Finance and Planning Department: Comptroller's Office General accounting support for the Comptroller's Office. Duties may include, but are not limited to, processing financial transactions, reviewing vouchers/purchase orders, and travel reimbursements, and reconciling accounts. Salary Rate / Pay Rate $16.50 - $18.25/hour Required Qualifications At least two (2) years of work experience performing basic accounting duties which included at least six (6) months customer service work experience. Work Hours May only work up to 28 hours per week. Hours will be determined upon hire, but will be within Monday - Friday; 8:00 a.m. - 4:30 p.m. Functional Expectations Must be able to complete the following with or without a reasonable accommodation: 1. Effectively communicate on a daily basis. 2. Remain at a workstation for extended periods. Proposed Starting Date July/August 2024 Required Applicant Documents Resume Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply" Optional Applicant Documents Certification of Retirement Annuity Please Note: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply" Special Instructions for Applicants **This position does not qualify for student employment. Extra Help employees may only work up to 28 hours per week for all University employment. Employees are only paid for hours worked and do not qualify for most benefits including health insurance and retirement, with Illinois State University. However, Extra Help employees are eligible to participate in the University's supplemental retirement savings plans (403b). Applicable retirement information is provided at the time of hire. There is no guarantee that working as Extra Help will lead to or secure permanent employment. In addition, extra help employees may only work up to 900 hours total during their employment. Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered. Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. Contact Information for Applicants Colette Homan Human Resources ************ ***************** Important Information for Applicants This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources. Illinois State University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at **************. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence. If you are having difficulty accessing the system, please call Human Resources at **************. Advertised: 07/11/2024 Central Daylight Time Applications close: Employee Referral Send me jobs like these We will email you new jobs that match this search. Great, we can send you jobs like this, if this is your first time signing up, please check your inbox to confirm your subscription. The email address was invalid, please check for errors. You must agree to the privacy statement Extra Help Accounting Support Opened07/11/2024 Closes DepartmentComptroller's Office General accounting support for the Comptroller's Office. TEST Current Opportunities Extra Help Accounting Support Opened07/11/2024 Closes DepartmentComptroller's Office General accounting support for the Comptroller's Office.

Are you passionate about technology and eager to solve IT challenges while making a difference in a school community? We are seeking an enthusiastic Entry-Level IT Technician to join our school's IT team. In this role, you will support students, teachers, and staff with their technology needs in a friendly, patient, and professional manner. This is a great opportunity for someone looking to start or grow their career in IT while contributing to a positive learning environment. Key Responsibilities Install and set up PC hardware, peripherals, and classroom technology. Inspect, maintain, and repair computer equipment (e.g., keyboards, mice, projectors, smart boards). Install, configure, and manage software according to specifications. Set up and maintain local networks, ensuring connectivity and functionality for school systems. Monitor and maintain network security, backups, and privacy protocols. Provide technical support and prompt troubleshooting for teachers, students, and staff. Assist with technology integration in classrooms and staff training on new systems or applications. Keep accurate records of repairs, system issues, and maintenance activities. Track and maintain hardware/software inventory and IT-related expenses. Recommend IT equipment purchases based on school needs. Requirements Basic knowledge of computer hardware, operating systems, and networks. Strong problem-solving skills and attention to detail. Calm, patient, and professional demeanor, with the ability to work well with children and educators. Excellent communication and interpersonal skills. Ability to manage time effectively and prioritize tasks in a school setting. Hands-on experience with computers and networks (academic projects, internships, or home lab experience welcome). Background check and clearance required for working in an educational environment. CompTIA A+, Microsoft, or similar entry-level certification is a plus but not required. Who We're Looking For: A friendly, reliable, and supportive team member who enjoys helping others, learns quickly, and is committed to maintaining a safe and positive learning environment through technology support.

IT Support Technician Reports To: Director of Technology Status: Non-Exempt Provides user support to Agency employees, maintains and troubleshoots PC's and related hardware, and performs pertinent updates to equipment. In this position, the IT Support Technician responds to inquiries and requests for assistance with the Agency's computer systems or PC's, installs PC's and peripherals, and installs Agency approved software. INFORMATION PRIVACY AND SECURITY LEVEL: In accord with federal and state legislative mandates, individuals employed in this position are trained to, and function within a Level I security clearance for confidentiality of client protected health information, and other privileged information. Appropriate sanctions will be applied against employees who fail to comply with the privacy policies and procedures of the Agency. QUALIFICATIONS: Hold a minimum of a High School Diploma, Associates Degree preferred, and two (2) years technical experience. Have the ability to troubleshoot, analyze, and resolve technical issues with PC's. Possess intermediate level of understanding of Windows network operating systems. Communicate effectively with all levels of Agency staff. Have knowledge of trauma informed care and ability and willingness to make trauma informed decisions with client and/or other staff when necessary. Take any on-going trainings when required. Possess working knowledge of Microsoft Windows and Office Applications. Familiar with Citrix, Security Camera Systems & Servers. Show promising professional competency supported by an excellent academic record, a stable work history, professional references, and high ratings on the job interview. Have the ability to respond with discretion and professionalism at all times when dealing with confidential or sensitive matters. Have excellent inter personal skills. Have the ability to organize and prioritize work and to meet deadlines. Treat all information concerning children, youth, and their families in any Agency program with absolute confidentiality. Have a current Illinois Driver's license and proof of state requirement for insurance. Ability to pass a background check. PHYSICAL CHARACTERISTICS REQURIED: Ability to engage in daily, full-time attendance, and occasionally, in duties re quiring longer than eight (8) consecutive hours as well as non-working hours on call duties. Possess the ability to perform sitting, standing, and stooping in daily full-time employment. Ability to work a flexible schedule. Ability to operate a motor vehicle during both day and night hours. Reasonable proficiency in handwriting and computer use, and in the use of clear verbal and written communication skills. Have natural or corrected reasonably good vision and hearing, and the ability to use the telephone. Possess the mental ability to analyze a problem or situation at hand and able to recommend remediation. Ability to occasionally lift items up to twenty-five (25) pounds in weight. The ability to move physically about the Agency's owned buildings and grounds, and to use stairways (especially in emergencies). Possess the ability to maintain calm efficiency and effectiveness in stressful and demanding situations. PRINCIPAL DUTIES AND RESPONSIBILITIES: User Support: Respond to requests for assistance from Agency employees; and Identify problems, troubleshoot, and provide advice or assistance to users. PC Support: Install PCs and related peripherals; Troubleshoot hardware problems and perform minor repairs; and Perform system updates. Software Support: Install Agency approved software; Perform software updates, both via PC and network applications; Troubleshoot and resolve software problems; and Other duties as assigned.

Job Description 🌟 Join DYOPATH as a Desktop Support Analyst I 🌟 Are you energized by solving technical puzzles and helping people stay connected and productive? DYOPATH is on the lookout for a Desktop Support Analyst I who thrives on team spirit, relentless curiosity, and a genuine care for delivering exceptional support. Why You'll Love Working Here Purpose with Passion - Join a company whose L.O.V.E. philosophy-Living Our Values Every Day-transforms everyday work into meaningful impact. Grow & Thrive - From certifications to career paths, DYOPATH invests in your ongoing development. Award-Winning Culture - Known for outstanding IT service, we bring the same dedication internally: toward each other. Fun & Respectful Teamwork - Collaborative, upbeat environments where achievements are celebrated! Awesome Benefits 🎉 🏥 Medical, Dental & Vision Coverage 💡 Life Insurance 💼 401(k) with company match 🌴 Plus "You Pick a Day" paid holiday 🍼 FSA & HSA options 🐾 Pet Insurance (because pets are family!) …and much more! 👉 Full benefits overview at dyopath.com/careers Role Overview 📍 Location: On Site - Morton, IL 🕒 Schedule: 7:30 AM - 4:30 PM CST, Monday-Friday 💰 Pay Rate: $20/hour Your Mission as a Desktop Support Analyst I As a Desktop Support Analyst I, you will: Provide technical support for desktops, laptops, printers, scanners, and peripherals. Troubleshoot hardware and software issues via phone, chat, or in person. Install, deploy, and maintain company systems and applications. Track and resolve incidents using internal ticketing systems while meeting SLAs. Perform updates: Microsoft security patches, antivirus signatures, and other software updates. Document processes and create knowledge base articles for self-service. Act as a liaison with third-party vendors and technicians. Order parts for hardware maintenance and repairs. Engage in special projects and continuous improvement initiatives. What You Bring to the Team Education & Certifications Bachelor's degree in computer science, IT, or related field OR 4 years of equivalent experience. A+ Certification required. Experience & Skills Intermediate knowledge of hardware and software troubleshooting. Familiarity with Microsoft O365 Suite and SharePoint. Strong written and oral communication skills. Detail-oriented, customer service focused, and able to prioritize tasks effectively. Ability to work collaboratively in a team environment. Other Requirements Valid driver's license and acceptable driving record. Background check required prior to hire. Why This Role Rocks As a Desktop Support Analyst I, you won't just fix problems-you'll be the backbone of our IT support, ensuring smooth operations and empowering users to succeed. You'll work with passionate people, learn new skills, and help shape the future of tech services at DYOPATH. Ready to Elevate IT Experiences? If you're excited to make a real difference and love the challenge of solving technical puzzles in a team-first culture, DYOPATH wants you! Apply now to become our next Desktop Support Analyst I 🚀 Equal Opportunity Employer DYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. For more information about DYOPATH, please visit our website at **************** The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

Pay Band: M is required to be on-site. Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future , is the reason we come to work each day. We're guided by our culture of care and our core values: safety, inclusion, integrity, and results. When we say we care, we mean it. We're creating an inclusive workplace where everyone feels safe, has a sense of belonging, trusts one another, and acts with integrity. Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities. We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien. The Junior Farm Technician plays an important role in executing applied field research and development (R&D). They will assist with validation of commercial whole acre solutions to support and drive the vision to create a world-class Innovation farm, that showcases Nutrien's capabilities and drives rapid adoption of locally validated solutions. Primary responsibilities include the implementation and maintenance of field scale demonstrations including field preparation, planting, cultivation, tillage, pre and post applications, harvest, and data summary. What you will do: Assist the Farm Manager with completing objectives while focusing on the implementation of new ideas in agronomical sound ways. Oversee and implement various field trials and demonstrations in corn and soybeans. Field preparation, planting, tillage, pre- and post-applications, harvest, and data summaries. In season data collection including soil and plant samples, storage, and shipment. Maintain all equipment and facilities in accordance with applicable SOPs in a safe, clean, and organized manner. Operate and maintain a wide range of commercial farm equipment including but not limited to combines, tractors, sprayers, tillage, planting equipment, UTV's, mowers, and both gas and battery powered landscaping equipment. Operate and maintain a company vehicle. Follow all safety programs, maintain training, and compliance with the Nutrien Innovative Farm. Provide guidance and/or oversee seasonal farm staff. Assist in preparing and conducting all plot tours, field days, and training events. Including event set up and clean up. Snow removal management including plowing, salting walkways, cleaning floors, placing wet floor signs, etc. Collaborate with strategic partners on trial design, implementation of demonstrations, and showcasing physical and digital products and systems. Assist at other Innovation Farm sites as needed. Increased work hours during specific peak seasons and event seasons anticipated. Model our core value of safety by enabling a culture in which you are actively contributing to a safe work environment. What you will bring: Bachelor's degree required, preferably in agronomy, plant pathology, entomology, weed science or related field; experience may be considered in lieu of a degree. Advanced degree in agronomy, plant pathology, entomology, weed science or related discipline preferred. 2+ years of related experience required, preferably in consultative agronomic experience and/or production farming or experimental management of row crops. Illinois crop pesticide license (Commercial Pesticide Applicator) Ability to lift, carry, push, or pull up to 50 pounds. Experience in field plot techniques, crop husbandry, and knowledge of modern agricultural practices. Ability and experience operating commercial farm equipment. Effectively demonstrated self-motivation, assertiveness, initiative, and results orientation. Proficient with Microsoft Word, Excel and PowerPoint. Experience with or the ability to learn Precision software such as Echelon. Certified Crop Advisor (CCA) certification and Current pesticide application license preferred. Active participation in one or more professional agricultural organizations preferred. FAA part 107 drone certification preferred. Compensation & Benefits: The salary range for this role, in Champaign, IL, is between $59,200 - $101,400 annually. While we provide this range as general guidance, several factors are taken into consideration when making compensation decisions including, but not limited to, candidate skill set, experience and training, licensure and certifications, work location, and other business and organizational needs. Actual salary and benefits may differ based upon location. We provide an attractive benefits package that includes comprehensive medical, dental, vision coverage, and life insurance and well as disability coverage for positions working more than 30 hours per week. In addition, we have a retirement program that encourages our employees to save for the longer term, with generous matching employer contributions. Our benefit package also demonstrates our culture of care with paid vacation, sick days and holidays as well as paid personal and maternity/parental leaves and an Employee and Family Assistance Program. Details of the benefits package will be shared in the application process. In addition to base pay, this role is also eligible to participate in our annual incentive plan and long-term incentive plan, consistent with the terms of our program(s) where discretionary pay out of awards is reflecting components such as performance of the company and the employee. Details will be discussed through the application process. This information is provided in compliance with applicable state equal pay and pay equity legislation and is the company's good faith and reasonable estimate of the compensation range and benefits offered for this position. The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, and other job-related reasons. Nutrien also makes internal equity a consideration in all pay decisions. Ready to make an impact with us? Apply today! The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien's compensation structure. Nutrien is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories. This job will remain posted until filled. In accordance with Nutrien policies, you will be required to undergo a background check, and may be required to undergo a substance test. While we appreciate all applications we receive, only candidates under consideration will be contacted. Applicants must meet minimum age requirements, as permitted by law. Our Recruitment Process: Application > Resume Review > Pre-screen/Interview > Offer > Pre-Employment Conditions > Welcome to Nutrien To stay connected to us and for the latest job postings and news, follow us on: LinkedIn, Facebook, Instagram, and X.

Job DescriptionSalary: $16.25-$20.00/hr. Information Technology 1 Encompasses all aspects of sourcing, installing, and maintaining company networking systems, company computers, software, and other equipment and processes to store, process, retrieve, transmit, and protect confidential and proprietary information. ESSENTIAL FUNCTIONS Confer with users, management, vendors, and technicians to assess computing needs and system requirements and at times solicit cooperation from necessary personnel to resolve problems. Stay abreast of advances in technology and evaluate the organization's technology use and needs to recommend improvements, such as hardware and software upgrades. Manage floor backups, security and user help systems and develop computer information resources, providing for data security and control, strategic computing, and disaster recovery. At the direction of the IT Manager, evaluate proposals to assess project feasibility and requirements, and meet with appropriate personnel to implement and train employees on the new equipment, software, and /or processes. POSITION QUALIFICATIONS Ability to work required overtime to support manufacturing needs and requests from our customers. Must be able to lift up to 40 lbs and stand and/or sit for long periods of time. High level of computer knowledge/experience using Microsoft Windows format to be able to adapt to other programs used for this position. Strong knowledge of IT Systems, Windows desktop operating systems, hardware, software, backup, user support, firewalls, switches, routers, TCP/IP, networking, and related experience. Operating systems include, but are not limited to Windows 98, Windows XP, Windows 7, Windows 10, and Windows 11. General network operating system experience preferred. Excellent communication and customer service skills. Microsoft Office Level II skillset. (i.e. Strong Word, Excel, and Access skills) EVALUATED COMPETENCIES Productivity Cooperation Safety Compliance Accuracy/Quality Initiative Self-Motivated Attendance Accountability Goal Oriented Decision Making Reliability Detail Oriented Education & Experience:Associate degreeor High School / GED with two to four years of related experience approved by management. Why Join ICS? Paid Holidays Comprehensive health, dental, and vision plans Company-provided Short-Term Disability and Life Insurance. 401(k) plan with a generous match. Were committed to supporting our team with valuable benefits that grow with you.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. Call volume is variable but is usually 2-3 calls per day in this territory You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex location for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

🌟 Join DYOPATH as a Desktop Support Analyst I 🌟 Are you energized by solving technical puzzles and helping people stay connected and productive? DYOPATH is on the lookout for a Desktop Support Analyst I who thrives on team spirit, relentless curiosity, and a genuine care for delivering exceptional support. Why You'll Love Working Here Purpose with Passion - Join a company whose L.O.V.E. philosophy-Living Our Values Every Day-transforms everyday work into meaningful impact. Grow & Thrive - From certifications to career paths, DYOPATH invests in your ongoing development. Award-Winning Culture - Known for outstanding IT service, we bring the same dedication internally: toward each other. Fun & Respectful Teamwork - Collaborative, upbeat environments where achievements are celebrated! Awesome Benefits 🎉 🏥 Medical, Dental & Vision Coverage 💡 Life Insurance 💼 401(k) with company match 🌴 Plus “You Pick a Day” paid holiday 🍼 FSA & HSA options 🐾 Pet Insurance (because pets are family!) …and much more! 👉 Full benefits overview at dyopath.com/careers Role Overview 📍 Location: On Site - Morton, IL 🕒 Schedule: 7:30 AM - 4:30 PM CST, Monday-Friday 💰 Pay Rate: $20/hour Your Mission as a Desktop Support Analyst I As a Desktop Support Analyst I, you will: Provide technical support for desktops, laptops, printers, scanners, and peripherals. Troubleshoot hardware and software issues via phone, chat, or in person. Install, deploy, and maintain company systems and applications. Track and resolve incidents using internal ticketing systems while meeting SLAs. Perform updates: Microsoft security patches, antivirus signatures, and other software updates. Document processes and create knowledge base articles for self-service. Act as a liaison with third-party vendors and technicians. Order parts for hardware maintenance and repairs. Engage in special projects and continuous improvement initiatives. What You Bring to the Team Education & Certifications Bachelor's degree in computer science, IT, or related field OR 4 years of equivalent experience. A+ Certification required. Experience & Skills Intermediate knowledge of hardware and software troubleshooting. Familiarity with Microsoft O365 Suite and SharePoint. Strong written and oral communication skills. Detail-oriented, customer service focused, and able to prioritize tasks effectively. Ability to work collaboratively in a team environment. Other Requirements Valid driver's license and acceptable driving record. Background check required prior to hire. Why This Role Rocks As a Desktop Support Analyst I, you won't just fix problems-you'll be the backbone of our IT support, ensuring smooth operations and empowering users to succeed. You'll work with passionate people, learn new skills, and help shape the future of tech services at DYOPATH. Ready to Elevate IT Experiences? If you're excited to make a real difference and love the challenge of solving technical puzzles in a team-first culture, DYOPATH wants you! Apply now to become our next Desktop Support Analyst I 🚀 Equal Opportunity Employer DYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. For more information about DYOPATH, please visit our website at **************** The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

GA Pre-professional - America Reads/America Counts - Fall/Spring 2024-25 Job no: 519028 Work type: On Campus Title: GA Pre-professional - America Reads/America Counts - Fall/Spring 2024-25 Division Name: Academic Affairs Department: Financial Aid Office Campus Location: Normal, IL Job Summary The Pre-professional graduate assistants are involved in the hiring process of tutors and ensuring that tutors are trained adequately to serve the community. They provide service to local families, working with school districts and after-school programs to identify students in need of program support. Duties include collaboration with local teachers to identify time slots needed and matching the availability of tutors along with the specific tutoring skills needed. Our GAs are also required to conduct site visits each semester to observe and evaluate each tutor, addressing any issues that arise. Duties also include gathering and compiling annual statistics that are provided to the Center for Civic Engagement and to the Provost Office in support of their annual report. Supervisory responsibilities include managing the weekly group chat with tutors, resolving issues and providing guidance and recommendations to tutors based on the group discussions. Due to the nature of this program, the GA's complete administrative tasks for payroll processing each pay period, communicating with parents and teachers to validate the hours submitted and ensuring accurate submission of the tutors' time. This position provides GAs with mid-level supervisory experience. They encounter situations where they must use professional judgment in advising tutors in difficult situations, resolving matters that involve disgruntled tutors or families, analyzing policies and procedures of the program because of feedback from families and educators. These pre-professional positions work closely with the Program Coordinator in reviewing policies and procedures of the program and are involved in making recommendations of changes to the policies and procedures. The Pre-professional graduate assistants serve as a resource to tutors and provide and secure additional resources for tutors, sometimes including assistance with developing lesson plans. GAs may also serve as a tutor for elementary students (from Preschool through 9th grade) in reading and/or math. Locations include the Illinois State University campus, local schools, public libraries, community centers, and after-school programs. GAs also perform other duties as assigned. This position can be 28, 20, or 10 hours/week depending on need each term. Salary Rate / Pay Rate $1473- Required Qualifications 1. Eligible for appointment as per the requirements in the Graduate Assistant Handbook which can be found at ***************************************************** 2. Must be a degree-seeking graduate student at Illinois State University in Communication Sciences and Disorders, Education (all plans), Family and Consumer Science, Human Development, Nurse Practitioner, Psychology, and the Social Work/School Social Work program. 3. Experience with working with children (tutoring and/or mentoring). 4. Professional oral and written communication skills. 5. Proficiency with Microsoft Office products and ability to learn the ISU Student Information System. 6. Ability to perform tasks with limited supervision, attend to detail and remain organized. 7. Professional interpersonal skills for interacting with ISU faculty, staff, and students, as well as parents, school personnel, and children. 8. Ability to take initiative and creative control of an assignment and implement strategies to carry out the necessary tasks. 9. Ability to provide your own transportation for off-campus sites. The program assistant will tutor approximately 7-10 hours per week, enter bi-weekly posts in the tutor “group chat” website with the remaining hours spent completing administrative tasks. 10. Federal Work Study eligibility is required. 11. Must be registered for at least 3 credit hours during the summer semester. Preferred Qualifications 1. The preferred applicant will be able to apply complex regulations and adjust to new tasks 2. Candidates with bilingual skills (fluency in Spanish) are also preferred. Program assistants with these skills will be expected to assist with in-person, email, and phone communication with Spanish-speaking families as well as translation of documents as needed. Work Hours 1. The work hours are those in the posting for this position: Monday through Friday between 8:00 a.m. and 7:00 p.m., and Saturdays from 9:00 a.m. through 5:00 p.m. (These hours are optional for required tutoring placements. Graduate assistants could be scheduled to provide academic support during these times, if appropriate/approved by the Program Coordinator). 2. Graduate assistants are expected to cover office hours between 8:00 - 4:30 p.m., Monday through Friday. The Program Coordinator will create/update this schedule to meet the needs of the program. Schedules will not conflict with graduate assistants' class/program commitments. Functional Expectations 1. Effectively communicate on a daily basis. 2. Remain at a workstation for extended periods. Proposed Starting Date August, 2024 Required Applicant Documents Resume, Cover letter, Reference List Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply" Special Instructions for Applicants Note: If you have not yet been assigned a University ID, but are interested in applying for this graduate assistantship, please proceed with the graduate assistant application process. For the first question regarding your University ID, simply enter in nine (9) zeros (e.g., 000000000). You must be eligible for employment in the United States and at Illinois State University and/or for the number of hours required for the position. Illinois State University student employees are restricted to no more than 28 hours per week of on-campus employment for all positions held. International students are restricted by their visa status to no more than 20 hours per week of on-campus employment when the university is in session but may work up to 28 hours per week when the university is not in session. Please contact the Office of International Student and Scholar Services for guidance on visa restrictions on work hours. The University cannot grant exceptions to visa status rules/laws. Contact Information for Applicants Adriana Reyes, ***************** Important Information for Applicants This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources. Illinois State University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at **************. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence. If you are having difficulty accessing the system, please call Human Resources at **************. Advertised: 07/15/2024 Central Daylight Time Applications close: Employee Referral Send me jobs like these We will email you new jobs that match this search. Great, we can send you jobs like this, if this is your first time signing up, please check your inbox to confirm your subscription. The email address was invalid, please check for errors. You must agree to the privacy statement GA Pre-professional - America Reads/America Counts - Fall/Spring 2024-25 Opened07/15/2024 Closes DepartmentFinancial Aid Office The Financial Aid Office is hiring a Pre-professional Graduate Assistant for the America Reads/America Counts Program. TEST Current Opportunities GA Pre-professional - America Reads/America Counts - Fall/Spring 2024-25 Opened07/15/2024 Closes DepartmentFinancial Aid Office The Financial Aid Office is hiring a Pre-professional Graduate Assistant for the America Reads/America Counts Program.