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Application Support Specialist
Women's Health Connecticut 4.5
Technical support representative job in Rocky Hill, CT
Women's Health Connecticut is seeking to hire a Full-time, Application Support Specialist!
Application Support Specialist- Revenue Cycle
Employment Type: Full-time, 40 hours per week
Working arrangement: Hybrid, 2-3 days onsite/in-office
Schedule: Monday- Friday, 8:00am- 5:00pm
Reports to: Director of Application Support Team
Position Summary: The Application Support Specialist, Revenue Cycle supports, configures, and optimizes healthcare applications supporting our revenue cycle operations, including athena One and Aptarro (RCxRules). This role partners with operational, clinical, technical, and vendor teams to ensure practice and central billing office workflows are accurately configured, maintained, and continuously improved.
By managing systems and workflows across the revenue cycle-from patient registration through final payment posting, the Specialist reduces errors, accelerates payment timelines, and improves overall financial performance. This position also plays a key role in end‑user training, system adoption, and ongoing application support.
Essential duties and responsibilities:
Provide application support for athena One and integrated revenue cycle systems.
Deliver on‑site and remote training for providers and staff, including new‑hire, refresher, and workflow‑specific training.
Support end users during go‑live events and post‑implementation stabilization.
Create and update training materials, policies, workflows, and standard work documentation.
Troubleshoot application issues and escalate to vendors and/or internal teams as appropriate.
Evaluate clerical and clinical workflows to ensure accurate system design.
Review workflows, data collection, reporting logic, and system behavior.
Complete ad‑hoc and routine scheduled updates to provider, location, fee schedules, and other system master files.
Create and maintain documentation for training, policies, procedures, workflows, and internal communications.
Administer application access, identity, and security, including insurance website access.
Create, test, and maintain charge pass rules supporting automated charge capture.
Troubleshoot rule behavior and system output to identify root causes and resolution paths.
Collaborate with vendor resources to resolve complex configuration and performance issues.
Anticipate issues, identify trends, and present solutions to operational leadership.
Support application upgrades, enhancements, and optimization initiatives.
Participate in team meetings, cross‑functional initiatives, and knowledge‑sharing efforts.
Demonstrate initiative, adaptability, and strong customer service orientation.
Promote a positive team environment focused on continuous improvement and service excellence.
Skills/qualifications:
Understanding of the complete Revenue Cycle, including insurance verification, charge capture, claims processing, posting, denials, and patient billing
Experience with athena One, or other EHRs and application master files
Hands‑on experience training, support, and collaboration with end‑users to improve workflows
Knowledge of payer portals, insurance website administration, and handling patient billing inquiries
Exposure to Aptarro (RCxRules) or other charge passing rule engine (rule creation & troubleshooting)
Effectively prioritizes work with exceptional attention to detail and strong organizational discipline
Proficient in Microsoft 365, collaborative tools, and everyday workplace technology
Qualified candidates are encouraged to apply to learn more about all the position has to offer!
The Job responsibilities provided are intended to be a summary of the job duties. In no instance should the duties, responsibilities, and requirements included in a constitute as being all-inclusive. The Company and authorized management personnel reserve the right to review, change, add and/or delete duties, responsibilities, and requirements on a job description as necessary.
$70k-91k yearly est. 2d ago
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Customer Service Representative
360 Recruiting Group
Technical support representative job in New Britain, CT
Founded in 1928, Victor Advertising has grown to become a leading promotional product company, serving clients throughout the country from our headquarters in New Britain, Connecticut. We currently are seeking an energetic, highly organized, passionate Customer Service Representative to provide assistance to the sales team to ensure customer satisfaction.
Why Work with Us:
Competitive rate of $20-25/hour to start and additional bonus opportunities (annual bonus, commission opportunities)
Highly creative environment with ongoing training and development offered
Medical Insurance
401k Plan Participation
Small company environment so you can have a significant impact and real opportunities for growth
Discounted merchandise and more!
The Position:
The Customer Service Representative is a crucial role that supports the sales team and more importantly, is accountable for the client's order experience. This position is responsible for guaranteeing that clients' orders are submitted to our preferred partner suppliers with accuracy and a sense of urgency to ensure on-time delivery. Additionally, the Customer Service Representative will collaborate with the sales team and management to identify improvements in processes and customer retention. This position will have client interaction to make certain the buying experience meets expectations from beginning to end.
About You:
Having prior experience in a detailed-oriented, fast-paced customer service role, you know how to set priorities, multi-task and work well under pressure
You are highly organized and have an eye for accuracy
Communication is one of your strengths and you'll have no problem communicating with clients, supplier partners, and internal teams
Establishing and maintaining relationships with clients comes naturally to you
You are a self-starter who takes initiative to seek answers under firm deadlines
You are punctual and willing to work so that critical items are completed for the day
Having excellent computer skills, you are proficient in using Office 365 software, and can learn proprietary order-entry management software
We are continuing to grow and expand the business and it's an exciting time to join the team. If you are looking to join an innovative, supportive, and creative company that values its employees, we want to hear from you! Learn more about Victor Advertising Services at https://www.victoradvertising.com/.
360 Recruiting Group is the trusted partner to many small to mid-sized businesses throughout New England. As a dedicated partner, we work as an extension of their organization, offering full-service recruiting to hire for direct and permanent positions with our clients.
$20-25 hourly 7d ago
Customer Service Representative
Franklin Professionals 4.5
Technical support representative job in Gardner, MA
Why Join Us?
If you take pride in precision, enjoy building lasting customer relationships, and want to be part of a dependable, team-oriented company, this role offers a place to grow your skills and make a real impact. You'll be trusted with important customer accounts, supported by a collaborative team, and rewarded for doing things right the first time-all within a stable, growing manufacturing environment.
Position Summary
The Customer Service Representative is the primary point of contact for customers and a key driver of order accuracy, customer satisfaction, and long-term account success. This is a highly detail-oriented, phone-based role supporting a defined customer base while working closely with Sales, Shipping, and Operations. Success requires strong follow-through, attention to detail, and a team-first mindset.
Essential Duties & Responsibilities
Accurately enter and process customer orders in the ERP system, ensuring correct part numbers, units of measure, pricing, and delivery requirements
Provide timely, accurate product information and quotations via phone and email
Track order status, proactively communicate updates, and resolve issues to support on-time delivery
Manage a defined customer base and region while assisting with incoming calls as part of a shared team queue
Maintain detailed and accurate customer records, including contacts, routing details, and account notes
Qualify customer RFQs for completeness and accuracy prior to order release
Follow up on lost or dormant business to support customer retention efforts
Partner closely with Regional Sales Managers to communicate customer needs, opportunities, and concerns
Support business development initiatives such as samples, direct mailings, and follow-up outreach
Meet daily productivity and accuracy expectations, including order volume and error reduction
Consistently follow established quality, accuracy, and attendance standards
Perform other duties as assigned
What Success Looks Like in This Role
Consistently high accuracy in complex, high-volume order entry
Confident, friendly, and professional phone presence
Ability to stay focused and precise while managing repetitive tasks
Reliable attendance and steady performance in a fast-paced office environment
Willingness to support teammates and share ownership of customer outcomes
Minimum Experience & Skills
2+ years of customer service, inside sales, order entry, or administrative experience in a detail-driven role
Proven ability to accurately manage complex data and high-volume transactions
Strong verbal and written communication skills; comfortable with frequent phone interaction
Proficiency in Microsoft Office (Outlook, Excel, Word)
Experience with ERP systems preferred (manufacturing experience a plus)
Ability to work independently while contributing to a close-knit, collaborative team
Education
Degree not required; relevant experience and demonstrated accuracy are prioritized
Work Environment & Schedule
Full-time, onsite position (Monday-Friday, 8:00 AM-5:00 PM)
Business-casual office environment
Frequent use of computer systems and phone
Occasional exposure to manufacturing and warehouse environments
May occasionally lift up to 15 pounds
Why This Role May Be a Great Fit
Stable, growing manufacturing company with long-standing customer relationships
Supportive, team-oriented department with hands-on training
Ideal for someone who values consistency, skill-building, and long-term growth over rapid promotion
Annual company-wide bonus based on overall performance
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability.
$35k-43k yearly est. 21d ago
Customer Service Representative (Insurance)
Talentburst, An Inc. 5000 Company 4.0
Technical support representative job in Worcester, MA
Role : Service Representative - CL Customer Service Center
Duration : 6 Months+
Mode: Hybrid (3 days per week onsite)
Six-month temp to hire employment offering comprehensive job training and continued mentorship ongoing. Expectation is that total compensation increases upon successfully meeting requirements for permanent employment
We are actively hiring multiple Service Representatives to join their Commercial Lines Customer Service Center team on a temp to hire basis, located at their corporate office in Worcester, MA.
We are an industry leading Property & Casualty Insurance Co. with over 160 years of rich history and tradition. Recognized as One of America's Top Employers (Forbes) and A Best Places to Work (Business Insurance)
Flexible Schedule: Monday - Friday 8:30am-5:00pm (during training for the first 2-4 weeks); Monday - Friday 9:30am-6:00pm OR 10:30am-7:00pm (after training)
Position Overview/Summary:
As a Service Representative in the Commercial Lines team, you will be responsible for managing customer contact and for providing timely, quality service to Agents, commercial policy holders, and vendors primarily by phone and email. This includes handling incoming/outbound phone calls, issuing certificates of insurance, and other policy servicing items.
Responsibilities/Essential Functions:
Respond to customer requests from a variety of sources and handle calls & email from policyholders, agents, peers or others.
This team primarily handles indexing several CSC Outlook mailboxes, inbound phone calls related to billing and certificates , makes outbound callouts for New Business, Renewal and Customer Satisfaction calls, and completes a large volume of Certificate of Insurance Requests.
Other areas of focus could include, First Party Collections calls/emails, Returned Mail calls/email requests and incoming Voice emails.
Provide timely, quality service to Agents, commercial policy holders, and vendors.
May answers telephone inquiries from Commercial lines policy owners and Agents for certificate requests .
Completes certificate of insurance and ID card requests within service level expectations.
After an acclimation period, Service Representatives are expected to meet a Productivity goal. This goal varies based on focus.
In order to provide coverage for incoming calls and email volumes, scheduling of shifts is very structured. Team members are expected to meet a 94% adherence goal. Adherence is a goal based on following a daily schedule, which includes start and ending shifts on time, scheduled lunches and breaks, etc.
All our calls are recorded for Quality purposes, Call and Certificate Quality is reviewed monthly.
Key Measures of Success:
Service
Quality
Productivity
Education and Experience:
College degree preferred but not required.
Typically have 2 or more years of related experience in the areas of Customer Service. Preferred working knowledge of Commercial Rating and Agency Customer Service.
Proficiency in operating and interpreting proprietary software programs. Possesses the knowledge to access all applicable on-line resources.
Demonstrated strong written and oral communication skills including active listening skills with an ability to tailor the content to the specific audience.
Demonstrated professional telephone etiquette.
Demonstrated ability to work well within a team environment .
#TB_EN
$36k-42k yearly est. 4d ago
Technical Associate/Drafter
AIS 4.2
Technical support representative job in Leominster, MA
TECHNICAL ASSOCIATE / DRAFTER
DEPARTMENT: ENGINEERING
JOB TYPE: FULL-TIME, EXEMPT
REPORTS TO: ENGINEERING MANAGER
Role Overview: The TECHNICAL ASSOCIATE /DRAFTER will support the Engineering Department by assisting with special orders, product bill of materials (BOM) development, and system set ups for custom products and strategic projects. This role involves working closely with engineers to ensure accurate product structures and manufacturing documentation while managing product labeling and testing processes.
Key Responsibilities:
Assist in developing and inputting product BOMs, ensuring accuracy for production.
Execute test orders and review BOM structures before production runs.
Support special projects, New Product Introduction (NPI), and Engineering Change Notices (ECNs/ECRs).
Maintain and manage the product labeling system.
Utilize Microsoft Office (Excel proficiency required); AutoCAD and SolidWorks familiarity is a plus.
Qualifications:
1-3 years of experience working with technical documents, BOMs, and data manipulation.
1-3 years of experience using SolidWorks and AutoCAD for design and drafting purposes. However, candidates with strong technical aptitude and a willingness to learn CAD systems will be considered.
Strong organizational skills, attention to detail, and ability to meet timelines.
A proactive, structured approach with a willingness to challenge the status quo.
At AIS, we have a strong set of values that guide our business and help us align with our customers.
We listen to our Customers. We rely on our Employees. We honor Integrity. We embrace Continuous Learning. We lead with Design. We create Value. We work to make the World better.
EEO/AA Statement
As an EEO/AA employer, AIS will not discriminate in its employment practices due to an applicant's race, color, sex, pregnancy, national origin, ancestry, citizenship, sexual orientation, gender identity or expression, protected genetic information, age, disability, marital status, veteran status, religion, height, weight, other protected group status, or any other basis protected by the laws where we employ people.
This organization participates in E-Verify Employment Eligibility Verification.
AIS is a Federal Contractor and required to comply with Executive Order 14042. This means that all employees of AIS must (a) be vaccinated, (b) have a medical exemption, or (c) have a religious, moral or ethical exemption that meets EEOC requirements. As a condition of employment, you must meet one of these three requirements at the time of hire or within 60 days of your initial employment date.
DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
$65k-99k yearly est. 17d ago
HVAC Technical Service Representative - Controls Focused
Mestek 4.3
Technical support representative job in Westfield, MA
Mestek, Inc, a leading HVAC equipment manufacturer, is seeking an experienced HVAC Technical Service Representative to provide technicalsupport for our HVAC products, including troubleshooting, application assistance, and system optimization. This role is primarily focused on providing post-sales support via phone, email, and remote diagnostics, helping customers, contractors, and field technicians resolve issues quickly and efficiently.
As a key member of the technicalsupport team, you will be the go-to person for troubleshooting product issues, answering technical questions, and guiding customers through HVAC system configurations, installations, and control operation. The ideal candidate will have hands-on experience with HVAC products, a strong understanding of system operations, and the ability to resolve issues efficiently.
Key Responsibilities:
Provide phone-based and email support to customers, field technicians, and contractors on troubleshooting HVAC system issues, focusing on electrical, and controls-related problems.
Develop and maintain a deep technical understanding of Mestek control systems and related HVAC products.
Verify control system functionality through hands-on testing and analysis to ensure reliable operation.
Collaborate with the engineering team to create and update technical manuals, installation guides, and product documentation.
Occasionally provide training to customers or field technicians to improve their understanding of product functionality and best practices.
Record and document support cases in the ticketing system, ensuring a complete log of the issue and resolution for future reference.
Perform other similar or related duties as required or requested
$33k-38k yearly est. 16h ago
HVAC Technical Service Representative - Controls Focused
Pascoe Workforce Solutions
Technical support representative job in Westfield, MA
About the Role
We are seeking a skilled HVAC Technical Service Representative to join our Westfield-based team in a primarily office-based role. This position is ideal for experienced HVAC technicians who want to move away from fieldwork and focus on providing technicalsupport, troubleshooting, and system guidance for commercial and institutional HVAC systems.
Key Responsibilities
Provide phone, email, and remote support to contractors, field technicians, and customers.
Troubleshoot HVAC systems, focusing on controls and electrical issues.
Assist in system configuration, optimization, and problem resolution.
Collaborate with engineering to maintain and update technical manuals and installation guides.
Occasionally provide technical training to customers or field staff.
Document all support cases accurately in the ticketing system.
Qualifications
Associate's degree or technical certification in HVAC or a related field.
Hands-on experience with commercial, light commercial, or industrial HVAC systems.
Familiarity with controls and communication protocols (BACnet, LonWorks, Modbus, N2) is a plus.
Experience with relay logic, analog signals (0-10V, 4-20mA), and control troubleshooting.
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).
Strong problem-solving, analytical, and communication skills.
Customer-focused mindset, able to guide technicians and contractors remotely.
Willingness to travel occasionally on short notice.
Why This Role?
Stable, office-based position - leave the roofs and ladders behind.
Leverage your HVAC experience in a technical, high-impact support role.
Work with commercial and institutional systems.
Opportunity to collaborate with engineers and technical teams in a professional environment.
$40k-84k yearly est. 23d ago
Technical Support Analyst
Limra and Loma 3.7
Technical support representative job in Windsor, CT
JOB TITLE About Us: Recognized as the trusted source for industry knowledge, LIMRA AND LOMA provides research, training, development, and networking solutions to financial services companies. In a rapidly changing marketplace, companies rely on us for our industry insight, practical solutions, and unwavering commitment to their success.
Why Join Us: Leading life insurance and financial services organizations around the world rely on our membership to make bottom-line decisions with greater confidence. They turn to us for:
Research: Catalysts for new ideas, industry benchmarking, and strategic planning.
Learning & Development: Programs to assess, train, and increase productivity, and develop future corporate leaders.
Networking: Connections with industry leaders and peers through study groups, committees, and conferences.
TechnicalSupport Analyst
Description
The TechnicalSupport Analyst position supports LIMRA and LOMA's entire user community across all locations with current and future technology. Successful candidates will possess effective analysis, problem resolution, and configuration skills, as well as strong interpersonal and communication skills. Candidates must be able to work semi-independently as well as work effectively on teams and demonstrate an energetic customer orientation and customer focus.
LIMRA and LOMA processes sensitive information on behalf of its members leading to a key responsibility of this position: Maintaining the protection of our computing environment. The ongoing adherence to policies and procedure represents an essential duty for the incumbent.
Responsibilities of the position include
‘The What'
Contribute to effectively managing the protection of LIMRA and LOMA's computing environment by adhering to documented standards and procedures.
Work with the Infrastructure team and others to align with and understand LIMRA and LOMA's overall technology vision and environment.
Support LL LIMRA and LOMA's entire user community (all levels of staff) across all LIMRA and LOMA office locations, as well as remote/home locations. Ensure user needs are met in a timeframe dictated by the customer.
Create a high level of user satisfaction by demonstrating accurate and timely follow-up, strong technical expertise, and effective customer communication.
Provide simple to moderately complex technical user support and one-on-one training to technology users.
Install, set-up, configure, maintain, and troubleshoot desktop PCs, laptops, mobile devices, printers, related software, and peripherals, as directed by others.
Perform routine bench and field repairs at defined frequencies or as needed.
Document, maintain, upgrade, or replace hardware and software and order/receive replacements parts, as directed by others.
Adhere to naming standards and labeling of all assets.
Contribute to team efforts to evaluate and recommend PC solutions within and according to LIMRA and LOMA environment guidelines.
Monitor and keep pace with new systems technology and participate in developing plans for future system requirements.
Collaborate with other IT personnel/teams for escalation, knowledge transfer, and joint tasks; and to establish/complete standards, procedures, and projects.
Contribute to continuous improvement efforts by seeking solutions to improve LIMRA and LOMA's associates' experience, to reduce the costs of ongoing support, and to strike a balance between a high level of security and giving our staff the flexibility to work effectively
‘The How'
Adhere to and support LIMRA and LOMA policies and procedures.
Demonstrate superior customer orientation and customer focus.
Work effectively on a semi-independent basis (given direction by others) or as a team player - whichever role is required for various situations.
Complete individual work as assigned, on time.
When required, work with associates on a team to implement solutions.
Seek out coaching and learning opportunities and pursue professional self-development.
Contribute to LIMRA and LOMA's enterprise continuous improvement effort
Pursue operational excellence - look to learn from mistakes and successes. Share “lessons learned” with others. Motivate yourself to achieve high standards and continuously improve.
Qualifications
Associate or bachelor's degree preferably in a related technical field preferred or equivalent work experience.
A+ and/or Windows MCP certification is a plus
1-3 years' experience supporting geographically dispersed user communities on the Microsoft product stack, including: Windows 11, Office 365 Applications, and SharePoint online.
1-3 years' experience with virtual meeting technology such as Webex, Teams or Zoom.
1-3 years' experience with/proven understanding of application transport and network infrastructure (SSL/TLS, DNS, DHCP, FTP, HTTP, HTTPS, Microsoft Active Directory and Microsoft Entra) and their relationship to end-user applications.
1-3 years' experience testing and installing Windows based software and peripherals.
1-3 years' experience supporting end users with Windows based technologies.
Experience supporting
Superior customer service skills.
Strong problem solving and analysis skills.
Demonstrated ability to complete tasks within established timelines.
Solid written and verbal communication skills.
User technology training experience a plus.
Experience working in a highly controlled and secure environment with SOC attestation a plus.
Join Us: If you are someone who values collaboration, continuous learning, and making meaningful contributions, we encourage you to apply and explore this opportunity at LIMRA AND LOMA.
LIMRA and LOMA are committed to fostering an inclusive workplace where individuals feel valued and empowered to contribute. We welcome people with unique perspectives and backgrounds, recognizing that a wide range of experiences strengthens our ability to help members navigate with confidence.
We are an Equal Opportunity employer and do not discriminate on the basis of race, ancestry, color, religion, sex, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, or any other basis protected by law.
This Employer Participates in E-Verify. See the E-Verify notices.
Este Empleador Participa en E-Verify. Ver el E-Verify avisos.
$78k-112k yearly est. 60d+ ago
Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Technical support representative job in Worcester, MA
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$47k-81k yearly est. 8d ago
Technology Support Specialist
Creative Financial Staffing 4.6
Technical support representative job in Tolland, CT
a { text-decoration: none; color: rgba(70, 79, 235, 1) } tr th, tr td { border: 1px solid rgba(230, 230, 230, 1) } tr th { background-color: rgba(245, 245, 245, 1) } Technology Support Specialist (Level 1 & Level 2)
Expected Hourly Rate: $24-$29/hr
Location: Tolland, CT
Why take a Technology Support Specialist role with our client?
Join a collaborative IT team in a positive, people-focused environment
Work in a role that combines technical problem-solving with strong interpersonal interaction
Gain hands-on experience across a wide range of IT responsibilities-help desk support, system administration, and project work
Be mentored by an experienced IT Manager who values growth and professional development
Enjoy variety in your day-from resolving Level 1 tickets to tackling more complex Level 2 issues
What will the Technology Support Specialist do?
Manage Level 1 and Level 2 support tickets, providing timely resolution for hardware, software, and network issues
Deliver technical assistance to end-users, including new hire setup, imaging, and onboarding training
Troubleshoot and resolve issues in a hybrid Microsoft environment (Active Directory, Azure, Office 365)
Perform routine system maintenance, updates, and assist with server patching
Collaborate on IT projects such as asset lifecycle management, process improvements, and infrastructure upgrades
Communicate effectively with both technical and non-technical stakeholders across multiple departments
What the company needs in a Technology Support Specialist:
Proven experience in IT support, including handling Level 1 and Level 2 tickets
Strong knowledge of Microsoft technologies (Active Directory, Azure, Office 365)
Ability to prioritize and multitask in a fast-paced environment
Engaging personality and professional demeanor-comfortable speaking with people at all levels of the organization
Excellent communication skills for explaining technical concepts to non-technical users
Familiarity with ticketing systems and documentation best practices
Willingness to work on-site 5 days a week on-site
Bonus Points:
Experience supporting users during peak business cycles
Passion for learning and professional growth
Ability to build rapport and maintain positive relationships with end-users
What are the benefits of taking this role?
Hands-on exposure to a broad range of IT operations
Work in a friendly, collaborative environment that values communication and teamwork
Build new skills while being mentored by experienced IT leadership
Play a key role in ensuring smooth daily operations through effective technicalsupport
Enjoy a hybrid schedule with 4 days onsite and 1 remote day
#ZRCFSTECH#INDEC2025#CFSDEC2025#CBDEC2025#LI-DS1
$24-29 hourly 1d ago
Help Desk Support
Mindlance 4.6
Technical support representative job in Hartford, CT
Handle all manner of PC, laptop and tablet related hardware and operating system configuration as well as Equipment Deployment Project activity including annual refresh project while maintaining daily workload. Depot Staff will image devices, track inventory, ship devices, troubleshoot hardware/software and log files.
Maintain process and communication with Engineering and other supporting departments.
Process disposal requests from campus locations.
Depot staff will be required to participate in after-hours on call support activities as needed and work extended hours to complete project activity or catch up on workload.
Assist with the LOB refresh project of 1000 devices a month.
This will involve imaging, QA, Labeling, Shipping and Updating remedy asset for all equipment shipped for Remedy request throughout the US.
Qualifications
This will be a First Shift Position-
The Depot ISC's will be packing and moving large quantities of equipment and should be able to lift 50 lbs.
Demonstrate working knowledge of workstations, configurations and operating systems (Active Directory, Excel, Word, Access, MS System Center Console Management, MS Deployment Tool).
Demonstrate advanced hardware knowledge.
Demonstrate working knowledge of SCCM Environment and LOB build images.
Problem Solving & Decision Making, Business Knowledge & Partnership, Self -Management, Leadership, Planning & Project Management, Organization and Communication skills are required.
Knowledge of Remedy, and IT Asset Management are desirable.
Additional Information
Thanks & regards
Praveen K. Paila
************
$35k-54k yearly est. 1d ago
Tier 2 Technical Support Operations Analyst
ASM Research, An Accenture Federal Services Company
Technical support representative job in Hartford, CT
The Tier 2 TechnicalSupport Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technicalsupport.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in information technology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$87k-115k yearly 53d ago
Computer Field Tech Position- Farmington CT
BC Tech Pro 4.2
Technical support representative job in Farmington, CT
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
desktop support
Artech Information System 4.8
Technical support representative job in Simsbury, CT
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: Deskside SupportRepresentative Distributed Client Services
Location: SIMSBURY,CT
Duration: 1 year (with possible extension)
Job Description:
Win7/Win XP OS support
Skills Overview (list or overview) Deskside Support Tech.
Must be experienced in DESKSIDE support, Remote / CTS Support, SCCM, Windows, Incident, IMAC, VDI, SW/Break/fix, IMAC, Ability to solve tickets remotely, work with SCCD.
Additional Information
For more information, Please contact
Shubham
************
$43k-58k yearly est. 1d ago
Customer Support & Image Library Representative
Midstate Radiology Associates, LLC
Technical support representative job in Meriden, CT
Join Midstate Radiology Associates (MRA) as a Part Time, 2nd Shift, Customer Support & Image Library Representative at MidState Medical Center in Meriden.
Wed & Thur, 4:00 PM - 8:00 PM (subject to change based on operational need).
For complete listing of all open positions, visit **********************************************
Compensation: MRA offers competitive starting compensation based on qualifications and experience. The starting rate for this position is between $16.00 and $21.53 + applicable shift differentials.
Job Summary:
Provides a full range of varied, multi-skilled secretarial, clerical and administrative support ensuring the needs of the internal and external customers are met by providing efficient, accurate, and timely administrative support contributing to the success of the imaging area.
Key Accountabilities:
Preparation of reports and correspondences.
Works effectively as a team member within the department and with other units to provide quality service through communication, cooperation, and collaboration.
Communicates well with all modalities within radiology and any other area within the facility by use of telephone and/or intercom systems. Responds to questions and requests for information, and resolves problems by gathering information and using thorough knowledge and understanding of own work area and others.
Follows current hospital and department policies to properly assist the patient and/or provider. Provides assistance and direction via telephone. Shows competence in using the ACD phones. Can transfer calls to and from various numbers.
Monitors Nuance critical finding software to ensure results are communicated efficiently to ordering physicians. Connects ordering physician with appropriate radiologist in applicable situations.
Has knowledge and aids patient and/or physicians to schedule, reschedule or cancel an appointment when central scheduling is not available. When Central scheduling is available, transfers to Central scheduling department.
Provides patient with instructions and exam preparations so that patients understand the exam that was ordered and is properly prepared for the exam.
Locates prior imaging by CD or Image Connect when requested and ensures all prior records are correct.
Obtains imaging reports when requested by patients and/or physicians and coordinates appropriate paperwork.
Monitors printed orders and calls in the appropriate technologist on off shifts for STAT US, Nuc Med, MRI and Interventional patients.
Responsible for all other support tasks including the scheduling of add on/walk in patients, importing of outside imaging studies into PACS System, exporting imaging studies to media, pushing imaging studies to other facilities, monitoring variances, monitoring STAT GoHealth dictations, etc.
Demonstrates yearly competencies, including knowledge and behaviors, to meet the needs of patients with regard to the patient's age, condition or other special requirements.
Performs other duties as assigned.
The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Qualifications Guidelines:
High school diploma or equivalent.
Individual exceptions may apply only under the discretion of the Medical and Administrative Director
At least one year of customer service experience in a medical setting preferred.
Knowledge of medical terminology.
Quality assurance and customer service principles and practices.
Communicate effectively with patients, relatives, medical staff and co-workers.
Capacity to relate to patients of all cultural and socio-economic backgrounds.
Current Nuance reporting system, Epic and Sectra PACS system.
Maintain the confidentiality of patient records.
Ability to understand and follow specifications and instructions. Attention to detail is required for success.
Basic keyboard skills with proficiency in use of personal computer.
Physical Requirements:
Remaining in a stationary position, often sitting, standing, or kneeling for prolonged periods.
Adjusting or moving objects up to 15 pounds in all directions.
Repeating motions that may include the wrists, hands and/or fingers.
Must be able to lift up to 20 pounds at times.
Moving about to accomplish tasks or moving from one worksite to another.
Must be able to access and navigate each department at the organization's facilities.
The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Our team at Midstate Radiology Associates benefits from a diverse workforce and we welcome anyone to apply:
Midstate Radiology Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
To learn more about Midstate Radiology Associates, including more information on employee benefits and our company culture, please visit our website: *************************
$16-21.5 hourly Auto-Apply 41d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support representative job in Simsbury, CT
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$31k-42k yearly est. 20d ago
IT Help Desk Technician
Alvest
Technical support representative job in Windsor, CT
Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution.
QUALIFICATIONS AND EXPERIENCE:
(Other duties may be assigned as needed)
· Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
· Respond to queries either in person, over the phone or by remote session
· Document problem solutions in ticket system and knowledge base articles
· Maintain daily performance of computer systems
· Perform application upgrades to both client and server systems
· Ask questions to determine nature of problem, walk customer through problem-solving process
· Install, modify, and repair computer hardware and software
· Run diagnostic programs to resolve problems
· Assist with technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems
· Install computer peripherals and drivers for users
· Follow up with customers to ensure issue has been resolved
· Gain feedback from customers about computer usage
· Run reports to determine malfunctions that continue to occur
· Establish standards and procedures for continuous improvement
· Maintain currency with respect to technical skills by attending training classes, special technical and administration courses, seminars, exhibits
and trade shows as needed
· Other duties as designated by department manager
QUALIFICATIONS AND EXPERIENCE:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· 5-7 years of experience in a help desk environment
· Experience troubleshooting Microsoft Windows, Microsoft Office and related software
· Working knowledge and troubleshooting of Active Directory specifically GPO's, OU's, users and computers
· Experience with desktop management solutions such as LANSweeper and WSUS is preferred
· Experience handling configuration issues
· Strong troubleshooting abilities
· Experience with software installation procedures, and licensing
· Experience with centralized desktop security solutions such as McAfee EPO or similar vendor
· Experience with Solidworks and PDM is preferred
· Familiar with remote assistance applications such as Teamviewer
· Knowledge of Local Area Networking Technologies and Wide Area Network Technologies
· Strong written, verbal, analytical, and interpersonal skills
EDUCATION:
· Associates degree in Computer Science, or specialized training in certification coursework
· Comp TIA A+, Network+, MCP Certifications preferred
$43k-74k yearly est. Auto-Apply 25d ago
Application Technician
Liquidpiston 3.9
Technical support representative job in Bloomfield, CT
Job DescriptionApplication Technician - LiquidPiston Department: Electrical Engineering Employment Type: Hourly About LiquidPiston: LiquidPiston is a leading innovator in advanced rotary engine technology, developing compact, efficient, and multi-fuel capable engines for applications in military, aerospace, UAVs, hybrid vehicles, and beyond. Our patented X-Engine and High Efficiency Hybrid Cycle (HEHC) deliver superior performance in power density, fuel efficiency, and reduced emissions. We're a dynamic team pushing the boundaries of combustion engine design to revolutionize propulsion and power generation.
Position Overview: The Application Technician will support the integration, testing, and optimization of LiquidPiston's engine technologies into customer applications, with a focus on electrical and electronic systems. This hands-on role involves collaborating with engineering teams to ensure seamless deployment of our engines in real-world scenarios, such as UAVs, hybrid power systems, and military equipment. The ideal candidate is detail-oriented, technically skilled, and passionate about innovative energy solutions.
Key Responsibilities:
Assist in the assembly, installation, and configuration of electrical components in engine prototypes and application test setups, including wiring harnesses, sensors, controllers, and power electronics.
Conduct hands-on testing and troubleshooting of integrated systems to validate performance, efficiency, and reliability under various operating conditions (e.g., multi-fuel operation, vibration, and environmental stresses).
Support application engineering efforts by preparing test fixtures, data acquisition systems, and instrumentation for dyno testing and field trials.
Collect, analyze, and document test data using tools like oscilloscopes, multimeters, and data loggers to identify issues and recommend improvements.
Collaborate with cross-functional teams (mechanical, software, and design engineers) to integrate electrical systems with engine controls and hybrid architectures.
Provide technicalsupport to customers and partners during engine integration phases, including on-site visits if required.
Maintain laboratory equipment, ensure safety protocols are followed, and contribute to continuous improvement of testing processes.
Assist in prototyping new electrical features, such as advanced ignition systems or battery integration for hybrid applications.
Prepare reports and presentations on test results and application performance for internal reviews.
Qualifications:
Associate's degree or technical certification in Electrical Engineering Technology, Electronics, or a related field; Bachelor's degree preferred.
2+ years of experience in a technician role, preferably in automotive, aerospace, or power systems testing.
Proficiency with electrical testing equipment (e.g., multimeters, oscilloscopes, signal generators) and basic programming for data analysis (e.g., Python or LabVIEW).
Familiarity with engine controls, ECU programming, CAN bus protocols, or hybrid electric systems is a plus.
Strong problem-solving skills and attention to detail in a fast-paced R&D environment.
Ability to read and interpret schematics, blueprints, and technical documentation.
Excellent communication skills for team collaboration and customer interactions.
Willingness to work in a lab setting with occasional lifting (up to 50 lbs) and exposure to noise/vibration.
U.S. citizenship or permanent residency required due to potential work with military applications.
Benefits & Perks
PTO: We value work-life balance and encourage time to rest and recharge. Our benefits include 3 weeks of PTO (which covers vacation and sick time) plus 10 paid holidays.
Health & Wellness: Comprehensive medical and voluntary dental, and vision coverage - you choose what works best for you.
Equity Participation: Employes may receive RSUs (Restricted Stock Units).
401(k) Match: We offer a 401k w/100% matching up to 3% of your salary and then 50% of contributions between 3-5% after 1 year of employment.
Career Growth: Ongoing training, mentorship, and learning opportunities to accelerate your growth.
Our Culture
At LiquidPiston, we embrace challenges, move fast, and celebrate curiosity. Our team thrives on collaboration, creativity, and perseverance. We understand that innovation involves risk-and we're not afraid to fail as we move forward.
Equal Opportunity Employer
LiquidPiston, Inc. is proud to be an Equal Opportunity Employer. Qualified applicants will not be discriminated against, and receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, or protected veteran status or disability.
All offers of employment at LiquidPiston are contingent upon successful completion of a pre-employment background check and drug screening.
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30nX1lyOJd
$93k-144k yearly est. 2d ago
IT Support Specialist
Twiceasnice Recruiting
Technical support representative job in Hartford, CT
Salary: $70,000 - $80,000 + Bonus + Benefits Benefits: Medical, Dental, Vision, Life, Disability, 401(K) w/match, Holidays, PTO Job Type: Full-Time Typical Hours: Mon -Fri, 8:00 AM - 5:00 PM (Flexible)
IT Support Specialist Description
Our client, a global leader in manufacturing, is seeking an IT Support Specialist to join their team just north of Hartford, Connecticut. In this role, you'll be the first point of contact for help desk support, assisting a close-knit team of 42 employees. You'll also play a hands-on role in configuring and installing new devices and supporting the day-to-day implementation and maintenance of IT infrastructure. Your work will help ensure system integrity, performance, and security across the organization. This is an excellent opportunity for a proactive IT professional looking to grow their career in a collaborative, fast-paced, and international environment.
IT Support Specialist Responsibilities
• Provide first-line support for hardware, software, and network issues
• Maintain and optimize systems and networks
• Manage and resolve support tickets promptly
• Collaborate with international IT teams
• Document processes and provide training as needed
• Monitor network performance, reliability, and security
• Assist with VPNs, firewalls, and data protection measures
• Ensure compliance with licensing and security standards
• Generate reports on performance metrics and project progress
IT Support Specialist Qualifications
• College degree required
• 2+ years of IT support experience required
• Experience in troubleshooting IT systems and networks required
• Strong Windows 10 desktop support skills, including server administration and maintenance required
• Must be willing to work onsite
$43k-74k yearly est. 39d ago
Informational Technology Position
Connecticut Reap
Technical support representative job in Glastonbury, CT
GLASTONBURY PUBLIC SCHOOLS Glastonbury, Connecticut NOTICE OF VACANCY Coordinator of Multimedia Services (Non-Contract) Full-Time, 12 months, 40 hours per week ANNUAL SALARY: Range $85,375-$92,857 Full Benefits Provides services, support, assistance and in many cases coordinates the multimedia needs across the district for Drama/Musical productions, GHS Pops Concert, HS Graduation and many other events. Coordinates and provides support for internal and external groups using lighting and sound for stage productions, or events afterschool, in the evening or on weekends. Recruits, trains and manages a staff of multimedia student employees. Mentors students in A/V club to learn equipment and support multimedia needs for before/after school events.
QUALIFICATIONS:
Knowledge of managing lighting and sound for musicals, band/orchestra events and drama productions on a stage. Knowledge of programming lighting and sound consoles functions and operations. Knowledge of complex audio and video production devices and equipment. Successful candidate should be detail oriented and able to multitask in a fast- paced environment.
STARTING DATE:
February 2, 2026
APPLICATIONS:
Apply online at ********************* - Posting #2568
See Coordinator of Multimedia Services Job Description posted on Glastonbury Public Schools' website for complete information on job requirements and qualifications.
GLASTONBURY PUBLIC SCHOOLS IS COMMITTED TO INCLUSIVE WORK ENVIRONMENTS.
AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER.
$85.4k-92.9k yearly 42d ago
Learn more about technical support representative jobs
How much does a technical support representative earn in Chicopee, MA?
The average technical support representative in Chicopee, MA earns between $28,000 and $59,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.
Average technical support representative salary in Chicopee, MA