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Technical Product Support Specialist
Digilock
Technical support representative job in Houston, TX
We want to hear from you if you are passionate about helping customers and providing exceptional technicalsupport!
As a Technical Product Support Specialist on our Customer Success Team, your primary goal will be to ensure that every user has a positive experience with our products. This role centers around offering technical product support, troubleshooting issues, and assisting customers in maximizing the benefits of our products.
In this position, you will communicate and document customer issues, troubleshoot and test products, and provide support through email, phone, and video calls.
This exciting and dynamic role is crucial to our company's success. We take pride in making every customer feel valued, supported, and satisfied! Join us!
**This role is full-time and 100% on-site in our Houston, TX**
Responsibilities:
Achieve expert working knowledge of our products. You will be the first stop point for troubleshooting and must know how to use our products (don't worry - we will train you 😀)
Troubleshoot reported problems and get a full understanding of what the customer is asking for and why.
Identify and document the reason the customer contacted us and advise on any forming trends that may impact the larger customer base.
Respond to the user as quickly and thoroughly as possible and communicate to them that you are working on their behalf to address the issue(s).
Identify process improvements and other product features to reduce the number of customer inquiries.
Increase overall customer satisfaction by meeting and exceeding customer support standards and service levels.
Just be awesome and flexible.
Requirements:
Minimum of 2 years working in a Product Support or Customer Service role.
Not afraid of taking an unhappy customer and turning them into a happy one.
Strong analytical and critical thinking skills.
Able to work independently or in a team.
Strong organizational skills.
Ability to communicate professionally and effectively in person, on the phone, electronically, or by other means to individuals and groups.
Ability to learn new products, concepts, and eagerness to explore new technology.
Strong organizational and time management skills, with the ability to prioritize tasks effectively.
Excellent communication skills, both written and verbal.
Proficiency in Microsoft Office Suite and other relevant software applications.
Ability to maintain confidentiality and handle sensitive information with discretion.
Attention to detail and accuracy in all work tasks.
Why Should You Apply?
At Digilock, you will have the chance to work with great people on exciting projects. Part of being in a growing company is that change is constant. We embrace change and aim to innovate with passion. This is what drives us and our company forward.
We provide a competitive salary and benefits package. Highlights of our current benefits package include Medical, Dental/Vision, Long-Term Disability, Life Insurance, 401K Match up to 4%, AFLAC, Wellness Program Reimbursement, PTO, and a generous holiday schedule with pay. We provide food and snacks throughout the week in our fully stocked kitchens/breakrooms and have company outings.
$34k-69k yearly est. 1d ago
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Field Support Technician
Jobster LLC
Technical support representative job in Houston, TX
**Responsibilities:**
- Travel to project locations throughout the USA and internationally for assignments as directed by the Electrical Systems Manager.
- Troubleshoot malfunctions in electrical systems, including switchboards, generators, automation systems, and drive systems.
- Conduct preventive maintenance checks and calibrations using manufacturers' manuals and electronic testing equipment.
- Collaborate with production engineers to ensure proper instrument data transfer and collection.
- Install new systems and controls, including power wiring. Systems include PLCs, switchboards, drive systems, computers, and Ethernet communications.
- Train crew members on electrical topics such as safety, maintenance, and operation.
- Perform on-call work during off-hours as necessary.
- Adhere to safe and compliant working procedures.
**Requirements:**
- High School Diploma or equivalent; electrical certification and training from a technical school or military certifications preferred.
- 5+ years of experience in a similar role, with a strong emphasis on troubleshooting.
- Previous long-term employment history.
- Experience in the marine industry and dredging projects is highly preferred.
- Proficiency in reading blueprints of electronic schematics and process and instrumentation diagrams.
- Experience in installing and maintaining electrical systems.
- Ability to take initiative, work independently, make decisions, and develop recommendations.
- Strong interpersonal skills to build effective working relationships both internally and externally.
- Must be willing to travel 100% within the USA and occasionally out of the country.
$42k-60k yearly est. 5d ago
Customer Service Representative - Inside Industrial Sales
DXP Enterprises, Inc. 4.4
Technical support representative job in Conroe, TX
Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.
Check out our many videos to learn more! *************************************
Summary
Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders, check availability of stock and shipping dates, quote prices, fill orders to customer specifications, process sales data via computer, and assist the outside sales team by preparing price quotes and sourcing products.
Responsibilities of Customer Service Representative include, but are not limited to:
Responding to customer inquiries regarding company products and services
Processing customer phone orders
Checking availability of stock and shipping dates
Quoting prices, filling order to customer specifications and processing sales data via computer
Assisting the outside sales team by preparing price quotes and sourcing products
Qualification of the Customer Service Representative include, but are not limited to:
3+ years of Inside Sales experience in metal working or industrial supply is preferred
Infor experience is preferred
Excellent communication skills
Should be enthusiastic and able to work independently
Must have experience performing a majority of the functions
Prior inside sales/customer service experience
Data entry skills, organization, multi-tasking and customer focus is required
Regular in-person attendance required
#ZRTS
Additional Information
Physical Demand: Lifting up to 30lbs may be required
Working Conditions: Office
Training/Certifications: Infor experience preferred
Shift Time/Overtime: Normal in-person business hours Monday-Friday, 8:00am - 5:00pm
Travel: N/A
Education: High School Diploma or GED
Location: USA:TX:Conroe
DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.
DXP offers a comprehensive benefits package including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products.
Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V
$28k-36k yearly est. 1d ago
Customer Service Representative
Innospec Inc. 4.5
Technical support representative job in The Woodlands, TX
The Customer Service Representative provides responsive end‑to‑end support for customer accounts by managing inquiries, processing orders, coordinating logistics, resolving issues, and maintaining strong communication across customers and internal teams.
Essential Functions
Answer phones, direct customers to the appropriate contact, and/or provide direct assistance.
Receive and verify customer purchase orders and enter them into the ERP system, ensuring same-day processing for some orders in the allocated time frame and next-business-day processing for orders received after the allocated time frame.
Maintain proactive communication with customers by providing timely updates on order status, delivery schedules, and issue resolution to foster strong business relationships and ensure customer satisfaction.
Participate in weekly sales calls to escalate customer issues and align business priorities.
Continually update and maintain customer master data in the ERP system, including customer information, contact details, and pricing.
Onboard and set up new customer accounts in the ERP system.
Resolve customer issues and complaints promptly, professionally, and to the customer's satisfaction, ensuring all complaints are recorded, submitted, and addressed.
Coordinate transportation for hazardous and non-hazardous materials, including both bulk and packaged goods, ensuring compliance with applicable regulations.
Work closely with freight and logistics coordinators to arrange ground, air, hot-shot, and export shipments.
Manage logistics from order placement through final delivery, coordinating product collection and dispatching readiness with planning, manufacturing, and warehouse teams.
Collaborate closely with the sales force, including the Director of Wholesale & Co-Manufacturer, North America, to enhance customer satisfaction and support account objectives.
Liaise with the technical team to ensure chemical compatibility and assist with customer technical inquiries.
Accompany the Director of Wholesale & Co-Manufacturer, North America on customer visits as needed, providing a customer care perspective during discussions.
Build and maintain customer trust through effective communication via telephone, email, Microsoft Teams, and in-person interactions.
Assist the Director of Wholesale & Co-Manufacturer, North America with demand forecasting and tracking the status of Supply Agreements and NDAs.
Work with the Finance department to resolve billing and invoicing issues as a priority.
Prepare, issue, and maintain required customer documentation, including COA, SDS, PDS, and other regulatory or customer-specific documents.
Manage customer inventories, as required, and plan timely and cost-effective deliveries for both Innospec and its customers.
Provide after-hours assistance, including coverage of on-call phone shifts, as required.
Represent Innospec professionally on all customer-related calls, meetings, and communications.
Adhere strictly to all company processes, procedures, compliance protocols, and firewall/security requirements.
Role Requirements
Excellent verbal and written communication skills.
Strong attention to detail with effective problem-solving and decision-making abilities.
Proficiency in ERP systems, Microsoft Office applications, CRM tools, and communication platforms.
Strong organizational, time management, and multitasking skills.
Effective conflict resolution and customer relationship management skills.
Commitment to continuous learning and professional development.
Strong work ethic, professionalism, and a trustworthy, professional appearance.
Availability for after-hours and on-call support as required.
Ability to travel up to 25% as needed for Annual and Quarterly Business Reviews, customer visits, and account or personnel transitions.
$23k-31k yearly est. 2d ago
Customer Service Representative
Murray Resources-Best Staffing Agency
Technical support representative job in Houston, TX
A well-established industrial company is seeking a proactive and skilled Customer Service Representative to join their team. This role plays a key part in supporting customers and internal teams through exceptional communication, organization, and project management skills. The ideal candidate thrives in a fast-paced environment, is proactive, and can effectively manage multiple priorities.
Location: Houston, TX
Salary: $70,000-$80,000
Position Type: Direct Hire
Responsibilities:
Manage the full order process from receipt through fulfillment, ensuring accuracy and timeliness.
Coordinate with internal departments - including sales, operations, and logistics - to ensure smooth order execution.
Track and follow up on pending information or documentation to keep projects and orders moving forward.
Prioritize workload and respond quickly to changing demands or urgent requests.
Provide excellent customer service and maintain strong relationships with clients.
Maintain detailed records and ensure all systems are updated accurately.
Collaborate cross-functionally within the warehouse and office to resolve issues efficiently.
Requirements:
Minimum of 5 years of customer service or order management experience, ideally in a manufacturing, distribution, or industrial environment.
Proven ability to prioritize tasks, manage time effectively, and stay organized in a fast-paced setting.
Strong communication and problem-solving skills; able to think quickly and adapt.
Experience with project management or coordinating multiple moving parts preferred.
Industry experience in chemicals or chemical sales support is a plus but not required.
Proficient in Microsoft Office and ERP/order management systems.
Must be able to work fully on site and collaborate closely with team members across departments.
$25k-33k yearly est. 4d ago
Customer Service Representative
Hamilton Barnes 🌳
Technical support representative job in Houston, TX
We are looking for a dynamic and motivated Customer Service Representative who is passionate about delivering outstanding customer experiences. The Customer Service Representative is responsible for providing excellent customer support, ensuring a positive and efficient experience for our customers. This role involves interacting with customers through multiple communication channels (phone, email, chat), resolving inquiries, troubleshooting issues, and guiding customers through solutions.
Responsibilities
Provide timely and effective customer service through phone, email, and online chat channels.
Resolve customer inquiries related to products, billing, services, and technicalsupport.
Accurately log and track customer interactions using the internal system.
Troubleshoot and resolve customer issues, escalating complex cases as necessary.
Offer product and service information, helping customers make informed decisions.
Assist with onboarding new customers and explaining company policies and procedures.
Collaborate with team members to improve customer experience and operational processes.
Follow up with customers to ensure issues have been resolved to their satisfaction.
Stay updated on company products, services, promotions, and any changes in procedures.
Qualifications
High school diploma or equivalent (Bachelor's degree preferred).
Proven experience in a customer service role, preferably in the telecommunications or technology industry.
Strong communication skills, both verbal and written.
Ability to multitask and manage time effectively in a fast-paced environment.
Proficiency in customer service software, CRM systems, and Microsoft Office Suite.
Problem-solving skills and attention to detail.
Positive attitude and a passion for helping people.
Ability to work independently and as part of a team.
If you're interested in this position, please apply with your updated resume.
$25k-33k yearly est. 3d ago
Desktop Support #989372
Dexian
Technical support representative job in Brookshire, TX
Job Title: Desktop SupportTechnician
Job Type: Full-Time
We are seeking a reliable and customer-focused Desktop SupportTechnician to provide first-line technicalsupport to end users in our Brookshire, TX location. The ideal candidate will have a strong foundation in IT fundamentals, excellent communication skills, and a CompTIA certification (A+, Network+, or equivalent).
Key Responsibilities
Provide technicalsupport for hardware, software, and peripheral issues
Troubleshoot issues related to Windows and/or mac OS systems
Support users with login issues, password resets, and basic account access
Install, configure, and maintain desktops, laptops, printers, and mobile devices
Escalate unresolved issues to Level 2 support teams as needed
Document incidents, requests, and resolutions in a ticketing system
Assist with new hire onboarding and equipment setup
Follow IT policies, procedures, and security best practices
Deliver professional and courteous support to all end users
Required Qualifications
CompTIA A+ certification (required)
(Network+ or Security+ is a plus)
Basic knowledge of:
Windows 10/11 (mac OS exposure a plus)
Microsoft 365 (Outlook, Teams, OneDrive)
Hardware troubleshooting (desktops, laptops, peripherals)
Strong verbal and written communication skills
Ability to work onsite in Brookshire, TX
Willingness to learn and grow in an IT support environment
Preferred Qualifications
Previous experience in a Help Desk or Desktop Support role
Familiarity with:
Active Directory (user accounts, password resets)
Ticketing systems (ServiceNow, Jira, Zendesk, etc.)
Remote support tools
Customer service or technicalsupport background
Work Environment
Onsite support in an office or warehouse environment
May require walking, lifting IT equipment (up to ~25 lbs)
Standard business hours; occasional after-hours support may be required
Compensation & Benefits
Competitive hourly rate or salary (based on experience)
Benefits package may include health insurance, PTO, and paid holidays
Opportunity for training, certification growth, and career advancement
$30k-47k yearly est. 2d ago
Vacancies Technical Service Representative (Florida Area) AWLGRIP
Akzonobel 4.7
Technical support representative job in Houston, TX
Technical Specialist, Demo Environment Support (Benefits Administration & AWS)
Empyrean 3.7
Technical support representative job in Houston, TX
The Lead Infrastructure Support Specialist supports, maintains, and enhances our demo and sandbox environments used by sales, product, and client-facing teams. The incumbent brings strong experience in Benefits Administration systems along with deep knowledge of Amazon Web Services (AWS) infrastructure. This role ensures our demo platforms are stable, secure, performant, and configured to showcase product capabilities with maximum impact.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Demo Environment Management
Maintain, monitor, and troubleshoot demo, sandbox, and staging environments to ensure high availability and optimal performance.
Configure and refresh environments to support product demos, proofs of concept, and client engagements.
Coordinate environment updates, version control, and release readiness with Engineering, Product, and Sales Engineering teams.
Manage environment data sets, ensuring they are realistic, compliant, and aligned with demo scenarios.
Benefits Administration Expertise
Configure, test, and maintain Benefits Administration modules and workflows within demo environments.
Collaborate with Product and Sales teams to ensure benefits plans, eligibility rules, enrollment flows, and life event scenarios reflect real-world use cases.
Troubleshoot and resolve issues related to benefits configuration, plan setup, calculations, and integrations.
Serve as an internal subject matter expert on Benefits Administration functionality and best practices.
AWS Infrastructure & Automation
Support AWS services used by demo environments, including EC2, RDS, S3, Lambda, CloudFormation/IaC, and networking components.
Assist with environment provisioning, scaling, backups, and performance tuning.
Implement automation to reduce manual setup time, improve repeatability, and increase reliability.
Monitor system health and security within AWS, responding to incidents and optimizing resources.
Cross-Functional Collaboration
Work closely with Sales Engineering to support demo customizations or configurations needed for key deals.
Partner with DevOps, Engineering, and QA teams to ensure environment stability and alignment with production architecture.
Provide training and documentation to internal teams on environment usage and best practices.
REQUIRED SKILLS AND ABILITIES
Strong analytical skills and the ability to rapidly diagnose complex technical issues.
Excellent communication and documentation skills.
Problem Solving: Strong troubleshooting and logical reasoning.
Technical Agility: Ability to quickly learn new systems and platforms.
Collaboration: Works well with both technical and non-technical teams.
Attention to Detail: Especially in configuring benefits and environment parameters.
Customer Mindset: Understands the importance of polished demo experiences.
KNOWLEDGE, EXPERIENCE, AND/OR EDUCATION REQUIREMENTS
7+ years of technical experience supporting enterprise software environments.
Hands-on expertise in Benefits Administration systems (e.g., HRIS, HCM, payroll/benefits platforms, enrollment systems).
Strong AWS experience with core cloud infrastructure services.
Proficiency in troubleshooting across application layers (UI, APIs, databases, integrations).
Experience with configuration, data setup, and dynamic rule-based systems.
Familiarity with CI/CD pipelines and automation tools.
AWS certifications (Solutions Architect Associate/Professional, SysOps, DevOps Engineer). (preferred, not required)
Experience with infrastructure-as-code (CloudFormation, Terraform). (preferred, not required)
Background in HR tech, HCM, payroll/benefits platforms, or related industries. (preferred, not required)
Scripting experience (Python, Bash, PowerShell). (preferred, not required)
Familiarity with identity management and SSO (SAML, OAuth, OpenID Connect). (preferred, not required)
Experience supporting sales demo environments or customer-facing technical workflows. (preferred, not required)
Disclaimer: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Management reserves the right to modify or reassign job duties as business needs evolve.
#LI-RZ1
#LI-Remote
$40k-66k yearly est. 49d ago
Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Technical support representative job in Pasadena, TX
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$37k-62k yearly est. 8d ago
Technical Sales Support (Houston)
Wavetronix 3.6
Technical support representative job in Houston, TX
Although this position is posted as Technical Sales Support (Houston), this position internally will be classified as Applications Specialist and will fulfill the duties below.
Wavetronix is looking for an Applications Specialist who is eager to help solve customer technical problems and professionally walk them through the installation, training, and support of new and existing products. Along with travel the role will be full time onsite in our Houston, TX office.
Preferred qualifications:
3+ years in technical sales
Self starter
Ability to execute presentations to large groups
Ability to travel 50% or more in month
A successful Applications Specialist will:
Exhibit Wavetronix core values:
People First: demonstrates professional behavior, is a stabilizing team influence, and builds the team upward.
Growth Mindset: works to constantly improve processes and improve personally.
Innovation Driven: has ability to solve problems.
• Master installation and configuration of Wavetronix core products
• Demonstrate and troubleshoot Wavetronix products
• Build positive relationships with customers
• Be self‐motivated and enjoy working on and with teams
• Have clear written and verbal communication skills
• Be intrinsically motivated and enjoy working with the customer
• Able to work flexible shifts and to adapt workflow to changing project schedules
• Have previous field service experience in traffic signal/ITS cabinets (at least 5 years)
• Provide technical training (typically up to 10 people) on products as needed either in the field or in office
• Have the ability to give technical presentations
• Review plans and design Wavetronix products into projects
• Conduct technical site surveys
• Provide service and customer support both in the field and over the phone
• Help manage all on site installation/configuration of products
• Diagnose errors or technical problems and determine proper solutions
• Document processes and produce timely and detailed trip reports
• Cooperate with the team and share information across the organization
• Comprehend customer requirements and make appropriate recommendations
• Keep track of current projects and support cases in CRM
• Have a basic understanding of networking
• Be excited about personal development and eager to engage in development training
• Travel as required within and between territories.
• Technical degree (EE, EET) or certifications in ITS/traffic industry preferred
More specifically, the successful Applications Specialist will exhibit core competencies based on an aggressive training schedule as follows:
3 Month Milestones
• Understand company core values, strategies, and initiatives
• Demonstrate functional knowledge to troubleshoot, test, repair, and service Wavetronix technical equipment
• Able to effectively use mobile tools and applications
• Have a positive relationship with Wavetronix customers
• Able to understand and effectively communicate technical procedures and processes to customer
• Comprehend customer requirements and make appropriate recommendations to the client
• Effectively communicate and cooperate with Technical Services and share information across the organization
6 Month Milestones
• Master installation and configuration of Wavetronix products
• Demonstrate the ability to troubleshoot, test, repair, and service technical equipment
• Demonstrate functional knowledge of Wavetronix non‐core product line
12 Month Milestones
• Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products
• Learn intersection and controller cabinet basic operation
• Perform at least 5 solo technical customer visits
Wavetronix is the leader in Radar in the Intelligent Traffic Industry. Our best Applications Specialists can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem. About Wavetronix:
Wavetronix' purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 25+ years. We continue to invest in long-term growth, creating even more opportunities.
If you share our values and have the education and experience to help us create the most talented work force in the traffic industry, we encourage you to apply.
Wavetronix is an affirmative action equal opportunity employer.
$49k-86k yearly est. Auto-Apply 60d+ ago
IT - Data & Analytics
Huntsman 4.8
Technical support representative job in Houston, TX
IT - Data & Analytics Internship (The Woodlands, Texas)
Huntsman is now searching for a IT - Data & Analytics Intern located at our global headquarters in The Woodlands, TX. This internship is for Summer 2026.
Our summer intern program is tailored to individuals who are currently enrolled full-time students at an accredited four-year college or university. The internship runs from May to August - dependent on the school calendar. The goal of the Huntsman Intern Program is to provide a structured program that will equip interns with the skills and experience to help prepare for a successful career.
As an IT - Data & Analytics Intern, you will:
Support the team in providing, timely, accurate, and insightful reporting as well as maintaining hardware, software, and other systems
Assist with troubleshooting issues and perform analysis to understand user needs and requirements
Organize and maintain IT resources, such as databases, networks, and servers
Assist in the development and improvement of software applications and systems
Excellent computer skills; especially proficient in Excel and PowerPoint are required to assist with day-to-day business functions
Knowledge of building dashboards in Power BI is a plus and will be utilized for reporting and analysis
Work cross-functionally with other functional team members on pricing excellence and profit improvement projects
What are we looking for in the ideal Candidate?
A full-time college student at the Sophomore, Junior, Senior or Master level by the end of Spring 2026
Must be currently enrolled at an accredited university seeking a bachelor's or master's degree
Must have a 3.0 or higher GPA
Must be Authorized to work in the U.S. without sponsorship
Independent self-starter with high level of confidence and energy
Strong analytical and conceptual thinking skills
Additional Locations:
$74k-101k yearly est. Auto-Apply 60d+ ago
Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time
Us Navy 4.0
Technical support representative job in Houston, TX
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
$64k-88k yearly est. 8d ago
Technology Support III- Global Middle Office
Jpmorganchase 4.8
Technical support representative job in Houston, TX
Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III team member in Commercial & Investment Bank - Production Management team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job responsibilities
Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability
Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders
Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure
Required qualifications, capabilities, and skills
3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Strong knowledge of SQL, Unix/Linux, and Python scripting for troubleshooting and resolving application issues.
Familiarity with middleware technologies, job schedulers, and monitoring tools like Geneos.
Experience with FIX protocol for managing trade-related messages and connectivity.
Experience in handling production incidents, performing root cause analysis, and ensuring timely resolution while adhering to SLAs. Ability to manage ad-hoc queries and provide quick support to business users.
Understanding of Middle Office operations, trade lifecycle, and financial products (e.g., equities, derivatives).
Must possess strong communication skills to collaborate with global teams, business users, and development teams effectively.
Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
Experience in observability and monitoring tools and techniques
Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework
Preferred qualifications, capabilities, and skills
Experience with one or more general purpose programming languages and/or automation scripting
Working understanding of public cloud
$46k-70k yearly est. Auto-Apply 6d ago
Technology Support II - Production Support
JPMC
Technical support representative job in Houston, TX
Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.
As a Technology Support II team member in the Corporate Technology organization, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.
Job responsibilities
Analyzes and troubleshoots production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
Improves operational stability and availability through participation in problem management
Assists in the escalation and communication of issues and solutions to the business and technology stakeholders
Identifies trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure
Executes small to medium projects independently with initial direction and eventually graduates to designing and delivering projects autonomy
Leverages technology to solve business problems by writing high quality, maintainable, and robust code following best practices in software engineering
Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root
Recognizes the toil within your role and proactively works towards eliminating it through either systems engineering or updating application code
Understands observability patterns and strives to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis
Required qualifications, capabilities, and skills
2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud
Ability to code in at least one programming language such as Shell or Python
Proficient knowledge of maintaining a Cloud-base infrastructure
Exposure to observability and monitoring tools and techniques
Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework
Experience with Linux as an operating system, and application support
Familiarity with site reliability concepts, principles, and practices
Proficient knowledge of observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, and Splunk
Familiarity with common networking technologies, and continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
Preferred qualifications, capabilities, and skills
Proficient knowledge of financial services industry
$36k-66k yearly est. Auto-Apply 60d+ ago
Information Technology
Vp 3.9
Technical support representative job in Houston, TX
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$45k-82k yearly est. Auto-Apply 60d+ ago
MWD/LWD Maintenance and Tech Support Engineer
Scientific Drilling 4.8
Technical support representative job in Houston, TX
Scientific Drilling is looking for a MWD/LWD/RSS Maintenance and Tech Support Engineer to work at our Houston, TX Facility. Scientific Drilling is an independent directional drilling and wellbore navigation, surveying and logging Service Company serving customers worldwide. Our industry leading navigation systems provide definitive wellbore placement information, enabling safer and more efficient placement of tightly spaced wellbores throughout the world. We are motivated by crafting innovative and elegant solutions to technically challenging problems.
Essential Duties and Responsibilities:
Technical
* Support assembly and maintenance of MWD/LWD/RSS tools and BHAs
* Conduct equipment test and troubleshooting as needed to find failure root cause
* Document failure analysis and root cause findings and provide feedback to other groups such as Manufacturing and Engineering as well as clients
* Operational and shop data analysis and management to ensure proper data flow to other SDI groups involved, in particular Operations
* Identify and document product and procedure improvements and drive implementation
Managerial
* Coordinate assembly processes and production output based on client needs
* Direct and train workshop personnel to ensure assembled tools and BHAs will meet operational requirements
* Stand in for Manager Prototype Assembly and assume managerial duties if needed included supply chain management
* Willing to perform all other reasonable duties as assigned but not specified in this description
Job Knowledge, Skills, and Abilities:
* Several years MWD field experience, ideally with SDI system
* Profound technical knowledge related to tool assembly and testing
* Organizational skills to coordinate and optimize complex workflows
* Communication skills to interact with internal and external clients as well as other support groups
* As a minimum SAP basic experience, ideally more in-depth experience with SAP (work-order process, inventory management etc.)
Education, Experience & Requirements:
* Ideally Bachelor of Science degree in technical discipline, as a minimum associate degree or equivalent
* Ideally more than 3 years related job experience or equivalent experience
Location, Physical Requirements, and PPE:
* Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry 50 lbs., perceive depth and operate a motor vehicle.
* Conditions may include working inside and/or outside. May work around machines with moving parts and moving objects. Working near radiant and electrical energy. Working closely with others or working alone. Working extended or irregular hours and travelling by all possible modes of transportation.
* Equipment (machines, tools, devices) used in performing the essential job function include but not limited to computers and related equipment, calculators, copiers, fax machines, telephone and vehicles. Ability to wear proper personal protective equipment (PPE), including but not limited to, safety glasses, hardhat, reinforced toed shoes, coveralls, gloves, and ear plugs or muffs, required.
Limitations and Disclaimer:
This describes the general duties and responsibilities, and physical requirements associated with the position; it is not an exhaustive list of all duties, responsibilities, or skills required for the position.
The general duties and responsibilities and physical requirements associated with the position are subject to modification in order to reasonably accommodate individuals with disabilities. Some physical requirements may exclude individuals who pose a threat or risk to the health or safety to themselves or others.
This job description neither states nor implies that the listed general duties and responsibilities and physical requirements associated with the position are the only tasks expected of an employee. An employee is also required to follow any other job-related instructions and perform any other job-related tasks requested by their supervisor and not in violation of any applicable laws, regulations, or rules.
Requirements are representative of minimum levels of knowledge, skills, and abilities. To perform this job successfully, an employee must possess the abilities and aptitudes to perform each duty, responsibility, and physical requirement proficiently.
$59k-85k yearly est. 49d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Technical support representative job in Houston, TX
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$64k-88k yearly est. 37d ago
Technology Support III
Jpmorganchase 4.8
Technical support representative job in Houston, TX
As an application support member at JPMorgan Chase within the Corporate Technology, you will ensure the operational stability, availability, application support mgmt. and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions and user support requests for Engineers Platform & Services leading to a seamless user experience. Critical thinking while resolving day-to-day user support and incident management will be key and set you up for success as you navigate tasks related to identifying, troubleshooting, and resolving issues to ensure a seamless user experience.
Job responsibilities
Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
Analyzes and troubleshoots production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm.
Analyze identify gaps in process, and offer ideas for improvement in areas that require remediation or enhancement
Improves operational stability and availability through participation in problem management
Identifies trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure
Participates in triaging, examining, diagnosing, and resolving incidents and work with various AD team to solve problems at their root
Recognizes the toil within your role and proactively works towards eliminating it through either systems engineering or collaborating with AD/SRE teams.
Understands observability patterns and strives to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis
Required qualifications, capabilities, and skills
5+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Experience with common networking technologies, and continuous integration and continuous delivery tools like Spinnaker, Jenkins, GitLab, or Terraform.
Experience supporting public/private cloud-based applications.
Knowledge in automating daily support operations using scripting and tooling.
Experience in one or more observability and monitoring tools and techniques like Datadog, Dynatrace, Splunk, ITRS Geneos, etc.
Knowledge of one or more general-purpose programming languages or automation scripting (Python, UNIX shell scripting, etc.).
Experience with one or more major cloud services (AWS, Azure or GCP) and Infrastructure as Code tooling.
Understanding of networking concepts and troubleshooting.
Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals.
Possesses a continuous improvement mindset.
Preferred qualifications, capabilities, and skills
Bachelor's degree in Computer Science, Information Systems, or related field.
Experience with cloud-based applications and modern deployment practices.
$46k-70k yearly est. Auto-Apply 15d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support representative job in Houston, TX
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$34k-47k yearly est. 37d ago
Learn more about technical support representative jobs
How much does a technical support representative earn in Conroe, TX?
The average technical support representative in Conroe, TX earns between $26,000 and $48,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.
Average technical support representative salary in Conroe, TX