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  • Key Account Support Specialist

    Advantage Solutions 4.0company rating

    Technical support specialist job in Minneapolis, MN

    Minimum: USD $18.50/Hr. Maximum: USD $26.44/Hr. Market Type: Hybrid Key Account Support Specialist As a Key Account Support Specialist, you will play a pivotal role in driving client success. Your primary responsibilities will include directing client annual review process to customers. You will work closely with Key Account Managers ("KAMs") to manage client business planning, forecasting, annual reviews, and joint business planning. You will leverage insights to develop category review presentations and promotional planning. In this role, you will also actively manage and develop strategic annual plans for clients. You're the expert within client systems and platforms. You will lead all issue resolution activities with client systems, identify all overspend and/or spending shortfalls, and work with relevant KAMs to resolve, using insights and data to recommend improvements. As a KASS, you're the expert for the client(s) products, brands, SKUs, pricing and promotional plans. You suggest strategic actions and guide client promo planning activities. Job Will Remain Open Until Filled
    $18.5-26.4 hourly 3d ago
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  • Desktop Administrator

    McGough 4.5company rating

    Technical support specialist job in Saint Paul, MN

    McGough is a respected partner that brings six generations of experience to high profile, unique and complex construction projects. We take great pride in our people and their extraordinary expertise in planning, development, construction and facility management. McGough employee tenure reflects the commitment and pride we share in our work. Ask anyone who knows us - the caliber of our people sets us apart. POSITION DESCRIPTION The Desktop Administrator is responsible for maintaining and supporting the organization's desktop computing environment. This role involves administering Microsoft System Center Configuration Manager (SCCM) and Microsoft Intune to ensure secure, efficient, and reliable deployment, management, and monitoring of endpoints. The Desktop Administrator will work closely with the Manager of Helpdesk & IT Operations, IT teams and business users, to provide high-quality desktop experience. QUALIFICATIONS Required: Bachelor's degree or 3 years of equivalent experience in computer science, information technology, or equivalent 2-4 years of experience supporting IT infrastructure in a hybrid environment including configuring and maintaining software deployment in a Microsoft environment, troubleshooting performance, connectivity and security issues across organizational equipment, and collaboration with IT infrastructure, network, security and non-IT personnel. Preferred: 3+ years of experience supporting IT infrastructure in a hybrid environment 2+ years of experience with PowerShell scripting or other automation tools. 2+ years of experience supporting hybrid environments (on-prem and cloud). 2+ years of experience in supporting best practices for endpoint encryption and mobile device management RESPONSIBILITIES AND TASKS System Configuration & Installation: Administer, configure, and maintain Microsoft SCCM for software deployment, patch management, and OS imaging. Administer Microsoft Intune for mobile device management, application deployment, compliance policies, and endpoint security. Monitor and troubleshoot endpoint performance, connectivity, and security issues across desktops, laptops, and mobile devices. Ensure compliance with organizational IT policies, security standards, and regulatory requirements. Assist with creating & maintaining desktop images, applications, and configuration baselines. Collaborate with IT infrastructure, network, and security teams to ensure seamless endpoint integration and support. Perform regular system updates, security patches, and software upgrades using SCCM and Intune. Provide technical support and escalation assistance to helpdesk and end-users as needed. Create and maintain technical documentation, procedures, and reports. Participate in IT projects, technology upgrades, and continuous improvement initiatives. Support: Assist with Service Desk application in managing customer assistance requests Efficiently evaluate and resolve client-side software and hardware issues Provide leadership in resolving Severity 2 and 3 issues Appropriately involve other team members to assist with resolution of complex or business critical problems Effectively and respectfully communicate with non-technical terms to customers Understand and help to manage the print environment including office, jobsite and large format print solutions Mentor other team members in specific knowledge of processes and applications Knowledge transfer to other team members Provide process documentation related to systems and applications Identify and establish key metrics for the client-side environment Other Duties: Actively contribute as a member of the IT/IS team, collaborating to support shared goals and objectives Represent McGough professionally at all events, upholding company standards and serving as a positive ambassador Attend company meetings, pursuing ongoing personal and professional development to enhance skills and performance Collaborate across departments and with external stakeholders to ensure cohesive project execution Actively support and participate in Lean events, promoting the McGough Way and fostering a culture of continuous improvement Perform additional duties as assigned to support team and project success Other duties as assigned OFFICE AND TRAVEL Travel between office sites in the Twin Cities may be necessary to support the different office locations. It may also be necessary to visit a job site on occasion, so a good, reliable vehicle is required. Outstate travel may be necessary to satellite office locations. Mileage reimbursement provided. PHYSICAL REQUIREMENTS The physical requirements listed here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position involves sitting for extended periods of time at the employees' workstation and during meetings as well as while traveling, either by plane or car. Employee needs to be able to lift 20 pounds as frequently as needed to move objects; dexterity to write and manipulate computer keyboard and mouse; ability to hear and speak clearly; and ability to distinguish between colors on graphs and charts. Occasionally, employee will be required to visit construction jobsites which may expose the employee to dirt, dust, uneven surfaces, outdoor weather conditions and extreme temperatures. *** In alignment with our commitment to pay transparency, the base salary range for this position is $61,000 to $72,000, excluding fringe benefits or potential bonuses. If you join McGough, your final base salary will be determined by several factors, including geography, location, skills, education, and experience. Furthermore, we place significant value on pay equity among our current team members as part of any final job offer. Please note that the range provided above reflects the hiring range for this role. Hiring near the top end of this range would be atypical, as we aim to allow room for future salary growth. Additionally, McGough offers a comprehensive compensation and benefits package. This includes insurance coverage for medical, dental, vision, life, and disability. We also provide generous retirement plans, voluntary benefit plans, parental leave, substantial paid time off, and holiday pay. #IND-PC
    $61k-72k yearly 3d ago
  • Wires Support Specialist

    United Bankers' Bank 3.9company rating

    Technical support specialist job in Richfield, MN

    As a Wires Support Specialist at UBB, you'll be at the heart of our financial operations, processing and monitoring domestic and international wire transfers while safeguarding against fraud and ensuring seamless daily reconciliations. This critical role combines technical precision with customer service excellence, as you help maintain the integrity of UBB's wire transfer operations. Position is in our Richfield MN office and hours for this position will rotate among the following shifts: 7:00am to 3:30pm CST 8:00am to 4:30pm CST 8:30am to 5:00pm CST 9:45am to 6:15pm CST Essential Responsibilities * Performs startup and End of Day duties which include balancing UNET, FRB and correspondent wire system. * Processes wire transfer activity including domestic & international imported files from UNET, FRB and correspondent wire system. * Monitors and processes wires queues on correspondent wire system and UNET. * Confirms amounts and details of faxed/emailed international wires with authorized customers. * Manage Excel spreadsheets for specific types of wire activity. * Monitors UBB account balance with FRB to eliminate occurrence of overdrafts. * Notifies management of any questionable information or suspicious transactions. * Reconciles incoming and outgoing wires to Federal Reserve Bank's report, and correspondent wire systems reports. * Performs appropriate GL and DDA entries to reflect the day's activities and foreign dollar wires. * Processes customer requests via phone, fax, and email and assists customers with UNET transactions. * Provides concise, accurate and efficient customer service including answering calls and resolving problems related to wire transfer inquiries. * Processes requests for the purchase of foreign dollar wires via select vendors. * Reconciles US Dollar International wires on correspondent wire system sent to Vendor. Monitors wires against OFAC watch-lists and decisions matches. * Performs investigations pertaining to International and Domestic wire details to assist in eliminating fraudulent transfer of funds. * Keeps supervisor informed of important developments, potential problems and related information necessary for effective management. Coordinates/communicates plans and activities with others to ensure a "team" approach. * Duties as assigned. Knowledge, Skills & Abilities * Associate's degree in Business, Accounting or related field with 2+ years banking experience preferred * High School Diploma or equivalent with 4+ years banking experience considered * High attention to detail * Basic accounting or bookkeeping knowledge * Windows, Microsoft Edge, typing and 10 key accuracy Benefits * Medical, Dental, and Vision * HSA with a generous company contribution * Medical and Dependent Care Flexible Spending Accounts * 401(k) plan with a 3% company contribution, plus up to an additional 1% match -Roth option available * 12 Paid holidays To continue to learn more about our superior benefits package and apply for this position, please visit our Careers page at about-us/careers. Pay Range * $22.34 - $29.78 hourly; depending on education, qualifications, experience * Annual bonus target: 5% of annual pay dependent on company and personal performance Headquartered in Richfield, MN and chartered in 1975, United Bankers' Bank (UBB) is the nation's first bankers' bank. Today, UBB has over $1 billion in assets, and is a trusted correspondent banking partner to over 1,000 community banks from the West Coast to the Great Lakes and South Atlantic. Our " First for Your Success" motto is a guiding principle that establishes the success of each and every customer and UBB employee as our number one priority. United Bankers' Bank is an EEO/AA employer: All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status or any other characteristic protected by law.
    $22.3-29.8 hourly 5d ago
  • Operations Support Specialist

    Canteen One

    Technical support specialist job in Minneapolis, MN

    Let's talk about Canteen One! We are the national account management arm for Canteen, the largest and most experienced food and retail service company in the United States. We help our clients take the best breaks possible by providing unique and customized office coffee, vending, market, and pantry programs from coast-to-coast. Let's talk about Opportunity! As part of Compass Group USA, the 6th largest employer in the world and leader in food service and support services, Canteen One provides you with an opportunity to work with Fortune 500 companies, and become part of a diverse team committed to attracting, retaining, and developing top level talent. If you are passionate about a customer-first, always friendly approach, we think you'll fit right in! Let's talk about Perks! At our North Loop Minneapolis office, we have an awesome office environment filled with perks! Free onsite parking - Free office coffee and pantry - Dress for your Day - Canteen Avenue C (market) & Foodsby food delivery - Sporting event tickets frequently raffled off - Paid time off to volunteer for corporate sponsored events - Wellness programs ... you get the idea! great people. great services. great results. Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar. A fresh approach to great results The Operations Support Specialist is a key operations-facing role responsible for coordinating client rollouts, managing local team transitions, resolving field service issues, and ensuring smooth communication between Canteen corporate teams and local operators. This position supports high-volume project work, including new location openings, service escalations, and ensures operational compliance. The ideal candidate thrives in a fast-paced, detail-oriented environment and has a strong background in customer service, project coordination, and communication. This role is not IT-focused or technical, but rather operational and service-oriented. In-Office Requirement: Work in-office at least 4 days per week at our Minneapolis North Loop office. Essential Duties & Responsibilities Coordinate new client rollouts, location openings, and program changes with Canteen local teams. Track progress, communicate timelines, and ensure deadlines are met. Serve as the first line of escalation for unresolved service issues from customer service, implementation, or client teams. Communicate and resolve service delays, billing discrepancies, and rate issues with local team leaders. Maintain accurate documentation and system data in internal tools (e.g., JDE, project trackers). Follow up with local teams to resolve unpaid machine or inventory issues; support reconciliation efforts. Collaborate with Customer Service and Field Support to resolve billing and payment-related concerns. Provide project updates and operational feedback to management and division leadership. Contribute to team success by supporting cross-coverage. Qualifications High school diploma required; post-secondary education is strongly preferred, and a Bachelors' degree preferred 1+ year of relevant customer service or operational support experience with a bachelor's degree, or 3+ years without Strong communication, organization, problem-solving and interpersonal skills Intermediate Microsoft Word and MS Excel experience - not just data entry: calculations, VLOOKUP, data manipulations, etc. Ability to manage multiple priorities, meet deadlines and follow-through Comfortable working in systems and tools to enter, track and manage operational data, and run reports Strongly Preferred: Experience managing accounts, projects and clients/vendors Preferred: JD Edwards or other ERP tools If you find our company intriguing and the position sounds like a great fit ... what are you waiting for? Click Apply Now! Achieving Leadership Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Amenities: Medical, dental, vision, supplemental insurance, PTO, holidays, matching 401(k); Trendy North Loop location; Free Parking; Dress for your Day every day; Complimentary snacks, fruit, and coffee/tea/hot cocoa; Paid time off to volunteer for corporate sponsored events; Sporting event tickets frequently raffled off; Discount Marketplace (discounts and products from thousands of retailers, restaurants, hotels, etc.); Multiple company sponsored social events per year, etc. Key words: Implementation Coordinator, Contract Management
    $34k-54k yearly est. 5d ago
  • Customer Service Support Specialist

    Russell Tobin 4.1company rating

    Technical support specialist job in Wayzata, MN

    Russell Tobin's client a global food and agricultural companyis hiring a Customer Service Support Specialist in Wayzata, MN. Job Title: Customer Service Support Specialist (Order Management) Pay Rate: $18 - 19.66/hr Schedule: Monday-Friday, 7:45 AM-4:15 PM CST Type: Contract (Possible Temp-to-Hire) Location: Wayzata, MN Interview Type: In-person Background Check: Required Position Overview We are seeking a Customer Service Support Specialist to assist with routine order management and customer enabling activities. This role supports established processes related to order intake, confirmation, processing, and fulfillment. The ideal candidate will help ensure smooth internal operations and contribute to a seamless customer experience. Key Responsibilities Assist in identifying obstacles in internal order management processes and coordinate corrective actions with internal teams. Update internal stakeholders on order status, delays, or issues. Generate order-related documentation following established procedures. Resolve basic administrative or clerical issues related to order confirmation, processing, and fulfillment. Review simple customer orders for credit checks, contract alignment, pricing accuracy, stock allocation, and transportation availability. Follow standard procedures to provide order status, invoice details, and contract balance information to customer-facing representatives. Handle moderately complex clerical, technical, or customer support tasks under general supervision. Escalate more complex issues to appropriate staff. Perform other duties as assigned. Required Qualifications High school diploma or equivalent 1-2 years of experience in mail or delivery services Basic computer skills (Microsoft Outlook, Word, Excel) Effective written and verbal communication skills Ability to lift up to 35 lbs. Preferred Qualifications Entry-level customer service experience Technical experience with MS Office and Outlook 1-2 years of dock experience Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
    $18-19.7 hourly 4d ago
  • Help Desk Technician

    Premium Waters Inc. 4.3company rating

    Technical support specialist job in Minneapolis, MN

    We are a growing business and need your help! Imagine a career in a growing business where we sell products that people love. Premium Waters, Inc. is an industry leader looking for a Help Desk Technician to join our team in Minneapolis (or Riverside). This position supports people make and sell products that everyone loves! Feel good knowing that you are part of a team that delivers healthy products that people look forward to receiving, and brands they know and trust, making this a fun job, interacting with people that are happy to work with you. If you enjoy working on a team towards continual improvement, we want to hear from you! Position Summary: Premium Waters is looking for an IT helpdesk technician to provide internal support for employees and contractors. Candidates should have a mix of technical and customer service skills. Premium Waters is seeking a resource who is passionate about technology and helping people. Working in a fast-paced, challenging, rapidly growing environment, we are looking for passion, commitment and a desire to exceed expectations while demonstrating a strong work ethic. Under general direction from the IT Director and network administrators, the helpdesk technician will manage IT requests, provide first line resolution and escalation for all technical support requests. Candidates must demonstrate high levels of problem solving, time management and written documentation skills. Compensation: $22 - $26 hourly rate Benefits include: Medical and Prescription Drug with a Company Vision Program Dental A generous PTO program Paid Parental Leave Gym Reimbursement Program and Company Paid Wellness Coach Online Virtual Care Company Paid Life Insurance for Employee, Spouse, Children Company Paid Long and Short-Term Disability Company Paid Employee Assistance Program Flexible Spending Account Education/Tuition Reimbursement Program 401(K) - Company Match 100% up to 4% Bereavement Leave Volunteer Time Off Program Holiday Pay Employee Water Program - Free Water Referral Bonus Daily Pay Onsite wellness coaching and physical therapy Responsibilities include: Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Handle Tier 1 helpdesk escalations through a ticketing system Follow up on outstanding requests and ensure timely resolution Create accounts and configure hardware as part of on-boarding process Manage and monitor internal assets to ensure accurate inventory records Support administration of phone system Support audio and video equipment in conference rooms Write training manuals as needed Other duties may be added and/or assigned as needed Qualifications and Skills: Windows 10 and 11, Office 365 Active Directory maintenance and user support Window based device such as laptops, workstations, printers, scanners, etc. Mobile devices (iOS, Android) Client PC connectivity - Ethernet, TCP/IP and VPN File server knowledge Microsoft certifications a plus Strong customer service and troubleshooting skills Ability to communicate technical information, both verbal and written, to a wide range of end-users 2 years+ experience working in a Microsoft Windows environment
    $22-26 hourly Auto-Apply 10d ago
  • Decision Science Manager, Services and Support

    Best Buy 4.6company rating

    Technical support specialist job in Richfield, MN

    At Best Buy, we believe great experiences start with great insights. As a Decision Science Manager on our Strategic Analytics team, you'll help reimagine how we understand, measure, and improve Best Buy's omnichannel customer-facing experiences (Digital, Category, Services, and Support). This role is a unique opportunity to shape how we use data and advanced analytics to influence Services & Support business strategy, identify key experience drivers, and bring a more holistic view of value to our decision-making. You'll work closely with partners across the enterprise to turn complex data into actionable insights that help improve how we serve millions of customers every day. This role is hybrid, which means you will be required to work some days on-site at the Best Buy location listed on this posting and some days virtually from home or other non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process. What will you do? Use advanced analytics-including predictive modeling, segmentation, and multivariate analysis-to uncover/predict the effectiveness of our Services Strategy Build data-driven frameworks that help teams understand the impact of customer experience on business outcomes Design and implement analytic strategies to assess the value of our Services offerings across business lines and customer journeys Translate complex analysis into simple, compelling stories that drive action and strategy at the leadership level Manage analytics projects that will require engagement and influence of cross-functional teams. Create presentation-ready material utilizing tools such as Tableau, Power BI, and Microsoft Office. Create and package deliverables for clients in a non-technical, easy to understand manner. Provide work direction, coaching and development to one direct report employee. Minimum Qualifications: 4+ years of experience in analytics, decision science, or data science 2+ years of direct or indirect managerial or leadership experience 2+ years using statistical programming language like SQL, Python, R 2+ years using data visualization tools like Tableau, Looker, or Power BI 2+ years experience in predictive modeling, experiment design, and multivariate analysis 2+ years experience translating analytics into business insights and influencing strategic decisions Bachelor's degree in Statistics, Mathematics, Economics, Engineering, Physical Sciences, Computer Sciences, or similar field with quantitative rigor Preferred Qualifications: Experience working with Services/Supply Chain data, Customer Care (Call Center), NPS, or customer journey analytics 2 or more years' experience presenting to all levels of an organization 2 or more years' experience with cloud data analytics/engineering Master's Degree in Statistics, Mathematics, Economics, Engineering, Physical Sciences, Computer Sciences, or similar field with quantitative rigor What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: Competitive pay Generous employee discount Physical and mental well-being support About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™ Best Buy is an equal opportunity employer.
    $79k-98k yearly est. 2d ago
  • Technical Support Specialist

    Artech Information System 4.8company rating

    Technical support specialist job in Golden Valley, MN

    Job Title: Technical Support Specialist / Customer Service Representative Duration: 6 Months Must work one weekend day a week. Qualifications • High school diploma • Minimal call center experience - must • Minimum 2 year technical experience and/or technical degree Additional Information All your information will be kept confidential according to EEO guidelines.
    $44k-74k yearly est. 3h ago
  • Help Desk Support

    Collabera 4.5company rating

    Technical support specialist job in Columbia Heights, MN

    Since 1991, Collabera has been a leading provider of IT staffing solutions and services. We are known for providing the best staffing experience and taking great care of our clients and employees. Our client-centric model provides focus, commitment and a dedicated team to help our clients achieve their business objectives. For consultants and employees, we offer an enriching experience that promotes career growth and lifelong learning. Job Description Position Details: Title: Help Desk Support Duration: 6 month (may extend) Location: Columbia Heights, MN Responsibilites: • Perform diagnostics on PC hardware failures and resolve any problems with software applications • Work closely with Helpdesk Support Technicians on support of our remote employees • Assist in inventory of our hardware supplies • Service and ship any sales laptops sent in for repair, maintenance or upgrade according to EUS standards • Maintain service levels while minimizing end user downtime with prompt response and turnaround Additional Information To apply: Please contact Monil Narayan at **************
    $67k-90k yearly est. 60d+ ago
  • Technical Support - Analyst

    Smc Ltd. 4.6company rating

    Technical support specialist job in Somerset, WI

    About Us: SMC Ltd. is a globally recognized premium supplier to the medical market with locations throughout the world. People committed to speed, technology, and exceptional performance are the cornerstone of our organization. Comprised of dedicated people and decades of manufacturing experience, we have continued to experience strong growth and currently have outstanding career opportunities for equally dedicated people. Job Summary: Responsible for answering software questions, and testing/replacing basic hardware. This position generally works Monday through Friday - days. Essential Job Duties and Responsibilities: Fix, maintain, troubleshoot, install computer systems, printers, phones, servers, networking hardware and all other IT related equipment. Provide computer/network support relating to software and hardware problems. Work directly with customers to provide services and help to resolve computer problems. Exercise good judgment in analysis of problem in order to decide proper level of maintenance required to solve problem. Test programs and systems by analyzing them to determine likely problem areas. Install, maintain or assist with network hardware and software. Provide individual and group instruction, as needed, on the use of equipment and software, and on network features. Essential Qualifications: High School Diploma or equivalent required. Prior experience or training on computer systems or operations. Must have excellent written and verbal communication skills. Self-starter with ability to work with minimal supervision. Strong team player, well organized and flexible. Knowledge of and ability to troubleshoot computer operations, programming and computer hardware and software in use by SMC. Ability to detect, analyze and resolve computer software and network problems. Ability to interact with users and provide clear and useful instruction and training; or obtain necessary information to correct problems on a timely basis. Ability to correctly install and maintain computer hardware and software. Desirable Qualifications: Previous experience in a manufacturing environment. ADA Requirements: Typically sits, grasps items and performs keyboarding for frequent operation of a computer Stand, walk, bend, reach or otherwise move about regularly Lift, move, or otherwise transfer items up to 40 lbs. occasionally, >20 lbs. frequently Occasional exposure to typical machine shop physical hazards Travel by air or car frequently What SMC has to offer? Clean, Climate-Controlled Environment Stable schedule Paid holiday and PTO Health, dental, and vision insurance 401(k) retirement savings Life and disability insurance Promotional opportunities Training and career growth programs Amazing co-workers Tuition reimbursement Employee Assistance Program We are committed to fair and equitable hiring with salaries based on relevant factors, such as work experience, education, and certifications. Toward the principle of equal pay for equal work, we post and hire within defined salary ranges. We ask all applicants to review salary ranges for each posted job opportunity, as we will not hire outside the predetermined range. At SMC Ltd. we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work-therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process. #IND #LI-JB1
    $36k-54k yearly est. Auto-Apply 53d ago
  • IT Technician

    City of Lakeville, Mn 4.0company rating

    Technical support specialist job in Lakeville, MN

    The City of Lakeville is seeking a versatile and proactive IT Technician to join our IT team. In this role, you will be the "boots on the ground" for our digital infrastructure, ensuring that city staff have the hardware, software, and support they need to serve our community effectively. From troubleshooting complex system issues to assisting with budget planning and physical cabling, this position offers a dynamic mix of technical problem-solving and hands-on maintenance. Key Responsibilities * User Support: Provide top-tier help desk support (in-person and remote) for hardware, software, and system training. * System Maintenance: Install, repair, and troubleshoot PC hardware, peripheral equipment, and network components. * Infrastructure Support: Assist with cabling/wiring projects across various City buildings and support shared resource systems. * Continuity: Serve as a backup for the IT Systems Architect and IT Specialist, and participate in an on-call rotation for evenings, weekends, and holidays. 2026 anticipated starting salary range is $38.24 - $41.17 2026 salary range is $38.24 - $49.49 * Provide installation of software applications, PC hardware, and system training. * Provide technical support to end users by analyzing, troubleshooting, and implementing solutions to a wide variety of computer system hardware and software issues. * Provide help desk support for staff on system operational issues by phone or in person. * Gain basic knowledge and understanding of systems maintained by the City and provide assistance when required. * Assist in the development of the City's budget for the technology system needs and maintains a complete and current system inventory. * Communicate with vendors/consultants when needed to resolve issues. * Provide input on products, services, and vendors to meet the computing needs of the organization. * Assist with cabling and wiring functions for information systems at various City buildings. * Perform other duties as apparent or assigned. * Provide on-call coverage evenings, weekends, and holidays for IT related issues. Relationships and Contacts Under the general supervision of the IT Manager, the IT Technician: * Provides technical assistance to city staff; responding to equipment/system problems in a timely manner to effectively resolve problems which occur by the system or the user. * Must be capable of communicating and maintaining effective working relationships with coworkers, end users, and vendors. Knowledge/Skills/Abilities * Knowledge of principles and practices in computer hardware and software, network, and telecommunication systems. Ability to explore and learn new technology. * Ability to support both desktop and shared resource systems. * Ability to repair, replace, and install equipment as needed. * Ability to listen to others for understanding of their needs and situations and communicate effectively, both orally and in written form, to assure quality applications development for the City of Lakeville. Physical Requirements and Working Conditions * This work requires the occasional exertion of up to 100 pounds of force; * Work regularly requires using hands to finger, handle or feel and repetitive motions, frequently requires sitting and speaking or hearing and occasionally requires standing, walking, climbing or balancing, stooping, kneeling, crouching or crawling, reaching with hands and arms, pushing or pulling and lifting; * Work has standard vision requirements; * Vocal communication is required for expressing or exchanging ideas by means of the spoken word; * Hearing is required to perceive information at normal spoken word levels; * Work requires preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, using of measuring devices, assembly or fabrication of parts within arm's length, operating motor vehicles or equipment and observing general surroundings and activities; * Work is generally in a quiet location (e.g. library, private offices). * Two-year degree or certificate in computer operations, information systems or related field. * Three years related work experience. * Experience in multiple platforms; Windows, and DOS. Linux and Unix experience desired. * Valid driver's license. * Must be able to successfully clear a criminal background check. PREFERRED QUALIFICATIONS: * Microsoft Certification. * Experience of Cisco networking equipment. * Experience of VMWare. * Experience with mobile wireless equipment. * Experience with police video equipment and software (i.e. body cameras, video recording and storage, evidence documentation systems, ticket writer, etc.) The City of Lakeville is an equal opportunity employer.
    $38.2-41.2 hourly 12d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support specialist job in Saint Paul, MN

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $32k-42k yearly est. 12d ago
  • IT Technician - Lakeville

    Minnesota City Jobs

    Technical support specialist job in Lakeville, MN

    The City of Lakeville is seeking a versatile and proactive IT Technician to join our IT team. In this role, you will be the "boots on the ground" for our digital infrastructure, ensuring that city staff have the hardware, software, and support they need to serve our community effectively. From troubleshooting complex system issues to assisting with budget planning and physical cabling, this position offers a dynamic mix of technical problem-solving and hands-on maintenance. Key Responsibilities User Support: Provide top-tier help desk support (in-person and remote) for hardware, software, and system training. System Maintenance: Install, repair, and troubleshoot PC hardware, peripheral equipment, and network components. Infrastructure Support: Assist with cabling/wiring projects across various City buildings and support shared resource systems. Continuity: Serve as a backup for the IT Systems Architect and IT Specialist, and participate in an on-call rotation for evenings, weekends, and holidays. To apply: ****************************************************************************************** OpportunitiesJobs
    $38k-71k yearly est. 8d ago
  • IT Infrastructure Intern

    Jack Link's Protein Snacks 4.5company rating

    Technical support specialist job in Minneapolis, MN

    Running with Sasquatch is more than just a clever marketing campaign. As a Jack Link's team member, Running with Sasquatch means we roll up our buffalo plaid sleeves and do the hard work first. We don't shy away from challenges. In fact, we push hard and take risks. True to our North Woods roots, we're a bunch of ordinary people who accomplish extraordinary things by driving results with innovation, creativity and a clear sense of urgency. Like our awesome protein products, we have an unwavering passion for quality, and you won't find anything artificial here. What you see is what you get…authentic, humble and fun people who Run with Sasquatch! Running with Sasquatch takes a team. We invite you to run with us, succeed with us, and celebrate with us. Most importantly, Feed Your Wild Side with us on our journey to be the dominant global leader of branded protein snacks! Jack Link's Protein Snacks is a global leader in snacking and the No. 1 meat snack manufacturer worldwide. Still family-owned and operated with headquarters in Minong, Wisconsin, Jack Link's also has a large corporate hub in Downtown Minneapolis, Minnesota, and operates a total of 11 manufacturing and distribution facilities in four countries. Jack Link's produces high-quality, great-tasting protein snacks that feed the wild sides of consumers around the world. Jack Link's Protein Snacks family of brands includes Jack Link's, LK, World Kitchens Jerky, Bifi and Peperami. Job Description Come Run with Sasquatch as an IT Infrastructure Intern during the summer of 2026 in our Support Center in Minneapolis, MN. As our intern, you will have the opportunity to gain hands-on experience through formal and informal training, building and supporting servers, networks, and security platforms, troubleshooting problems, attending events, networking with fellow interns, working with key Jack Link's leaders and team members. At the completion of your internship, you will conduct a final presentation on your internship experience. As an IT Infrastructure Intern with Jack Link's, you will work closely with the technology and business teams, gaining formal and information training. IT Infrastructure Technical responsibilities: Gain an understanding of Infrastructure Engineering Overview of data Center and remote site design and operations Gain understanding of virtualization platforms such as VMware Learn how data protection works Gain experience with Disaster Recovery Strategies Discover the power of hyperconverged technologies Gain understanding of network infrastructure both LAN and WAN Gain Experience securing large production environments Create documentation to support a global Infrastructure Develop an understanding of Infrastructure as code Develop skills in project management and working with international partners Develop skills required to analyze, operate, and build production environments IT Infrastructure Business responsibilities: Attend meetings between business teams, IT Infrastructure, and help desk teams Identify and define business questions and associated infrastructure needs Partner with business team to create actionable infrastructure deliverables and insights leveraging an iterative approach Create documentation to support a global infrastructure Present IT Infrastructure deliverables to business partners for review and feedback Final presentation to leadership team to recap experience Qualifications Required Education: Pursuing a Bachelor's or Master's degree in Information Technology with a focus in Business Administration, Marketing, or Finance Completed at least two years of college coursework in Information Technology with a focus in Business Administration, Marketing, or Finance Preferred Education: Junior or Senior Status in degreed program. Required Skills: Ability to work autonomously, prioritize and meet deadlines within specified time constraints Team player with a “can do” attitude Ability to adapt in a changing work environment Strong verbal and written communications skills Ability to work with an iterative and incremental IT environment Additional Information JACK LINK'S CORE VALUES: Be Real, Speed Matters, Stewardship, Relationship Driven, Self-Discipline, and Show Awesome Character. T he salary range for this role is $22 to $24 per hour for a Bachelor's degree candidate and $29 per hour for a Master's degree candidate. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, and candidate skill set and experience. EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER: Jack Link's provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic that is protected by federal, state or local law. E-VERIFY: Jack Link's is participant in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For information about the E-Verify program, please visit: *************************************** All your information will be kept confidential according to EEO guidelines.
    $22-24 hourly 5d ago
  • Entry‑Level IT Repair Technician (Apple, Chromebook & PC)

    Gophermods

    Technical support specialist job in Minneapolis, MN

    Pay: $16-$21 per hour (experience‑based) + performance bonuses +commissions Job Type: Full time and Part time Schedule: Monday-Friday, Day shift, No nights, No weekends (7:00am-3pm / 8:00am-4pm) Why You'll Love This Role Be home for dinner: steady weekday daytime schedule Company-paid CompTIA A+, Network+, Security+ certification pathway Clear promotion ladder to Senior Tech, Team Lead, and Education Ops Manager 14 PTO days + option for 2 additional weeks unpaid + paid major holidays 50 % employer-paid medical, dental, vision + 4 % 401(k) company match Disability: Short‑ and long‑term coverage included. Support local schools & businesses while working with the latest Apple, Chromebook, Surface and Windows devices Launch your career in tech with a hands‑on IT technician role at Gophermods! If you're a beginner IT technician or IT career starter looking for paid training, this entry level IT job is for you to gain hardware repair technician experience. You'll learn diagnostics, troubleshooting, screen replacement, battery replacement, component replacement, and full laptop/desktop repair workflows across Apple (MacBook and iPad), Chromebook, Windows laptop and Microsoft Surface, and desktop repair. What You'll Do Repair & Refurbish: Diagnose, troubleshoot, and repair Chromebooks, MacBooks, Windows laptops, iPads, tablets, and desktops. Perform screen, battery, and component replacements, as well as full device refurbishments. Education & Business Projects: Support K-12 districts and business clients with device repair, device fleet management, and large-scale deployments. Provision & Deploy: Configure, image, and deploy devices with white-glove care and enterprise-level precision for managed device services. Logistics & Asset Care: Assist with IT logistics, parts handling, and asset management. Maintain accurate documentation, ticketing, and invoicing in company systems. Teamwork & Efficiency: Keep a clean, safe, and organized workspace, and collaborate with teammates to streamline repair workflows and meet evolving client needs. Training & Certifications (Paid) Paid IT training with hands‑on computer technician training from day one-learn how to learn IT and learn computer repair the right way. Clear IT pathway with IT skills development: grow from electronics and hardware technician to senior roles which include Team Lead and Education Operations Manager. You'll Thrive Here If You… Want a hands‑on job in a collaborative team environment with a people‑first culture and real growth opportunities. Communicate clearly, stay organized, and can lift up to 35 lbs. Are excited about a tech job that blends computer services and electronics services for the community. About Gophermods & Our Clients Gophermods is a Minnesota IT solutions company delivering IT, computer, and electronics services across the Twin Cities. We specialize in managed IT services for schools, business IT support, white glove provisioning, device configuration, device deployment, IT logistics, and IT asset management-with a strong foundation in device repair that started in the retail space. Areas that we service: Minnesota / Twin Cities-Minneapolis, Saint Paul, Bloomington, Richfield, Edina, Roseville, Eagan. How to Apply Click Apply Now. Quick phone screen, then a couple of on‑site meetings to see the workspace and meet the team.
    $16-21 hourly Auto-Apply 60d+ ago
  • Key Account Support Specialist

    Advantage Solutions 4.0company rating

    Technical support specialist job in Minneapolis, MN

    Minimum: USD $18.50/Hr. Maximum: USD $26.44/Hr. Market Type: Hybrid Key Account Support Specialist As a Key Account Support Specialist, you will play a pivotal role in driving client success. Your primary responsibilities will include directing client annual review process to customers. You will work closely with Key Account Managers ("KAMs") to manage client business planning, forecasting, annual reviews, and joint business planning. You will leverage insights to develop category review presentations and promotional planning. In this role, you will also actively manage and develop strategic annual plans for clients. You're the expert within client systems and platforms. You will lead all issue resolution activities with client systems, identify all overspend and/or spending shortfalls, and work with relevant KAMs to resolve, using insights and data to recommend improvements. As a KASS, you're the expert for the client(s) products, brands, SKUs, pricing and promotional plans. You suggest strategic actions and guide client promo planning activities. The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Essential Responsibilities Revenue Budget Achievement * Research and implement effective strategies for clients so they can meet business objectives, including revenue and market share objectives * Make recommendations for how clients can achieve financial targets Analysis and Presentations Analyze data to identify trends and recommend opportunities for improvement and reduce competitive threats Develop and conduct negotiations to maximize profitability and maintain positive relationships Build sales presentations for key clients and make client recommendations for customer presentations Client Key Performance Indicators Achievement Analyze performance metrics of assigned clients and make recommendations for improvement Recommend ways to improve business margin for clients and recommend action plans Strategize on how to maximize marketing spend to achieve client's financial goals. Review marketing schematics on behalf of customers, and coordinate closely with cross-functional stakeholders in our schematic, reset and retail departments Data Systems & Reporting Drive cross-collaboration among all other internal teams Analyze data reports to ensure financial performance meets forecasted targets Drive alignment across KAMs, highlighting key opportunities and challenges and also suggesting resolutions to issues Supervisory Responsibilities Direct Reports * This position does not have supervisory responsibilities for direct reports Indirect Reports * Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports Minimum Qualifications Education Level: (Required): Bachelor's Degree or equivalent experience 1-3+ Years of experience with grocery operations, including promotional planning activities, systems experience preferred. Required Knowledge, Skills and Abilities Strong presentation skills Excellent interpersonal and organizational skills Working knowledge of syndicated data Proficiency in Microsoft Excel Intermediate or advanced computer skills Strong written communication and verbal communication skills Conflict management skills Demonstrated ability to provide cross-functional leadership Well-organized, detail-oriented, and able to handle a fast-paced work environment Flexible and adaptable, able to change and alter according to changes in projects or business environment Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines Job Will Remain Open Until Filled
    $18.5-26.4 hourly 4d ago
  • Help Desk Support

    Collabera 4.5company rating

    Technical support specialist job in Columbia Heights, MN

    Since 1991, Collabera has been a leading provider of IT staffing solutions and services. We are known for providing the best staffing experience and taking great care of our clients and employees. Our client-centric model provides focus, commitment and a dedicated team to help our clients achieve their business objectives. For consultants and employees, we offer an enriching experience that promotes career growth and lifelong learning. Job Description Position Details: Title: Help Desk Support Duration: 6 month (may extend) Location: Columbia Heights, MN Responsibilites: • Perform diagnostics on PC hardware failures and resolve any problems with software applications • Work closely with Helpdesk Support Technicians on support of our remote employees • Assist in inventory of our hardware supplies • Service and ship any sales laptops sent in for repair, maintenance or upgrade according to EUS standards • Maintain service levels while minimizing end user downtime with prompt response and turnaround Additional Information To apply: Please contact Monil Narayan at **************
    $67k-90k yearly est. 3h ago
  • desktop support

    Artech Information System 4.8company rating

    Technical support specialist job in Eagan, MN

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Hi , If you are interested please call back **************or share your best time to reach you Job Title: Desktop Support Representative Distributed Client Services Location: Eagan, MN Duration: 12 + Months (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE support · Win7/Win XP OS support . Troubleshooting · Office 2003/2007/2010 support · Executive end user trouble shooting skills · Dell hardware · Break/Fix troubleshooting experience in larger corporate environments Qualifications share your resume Additional Information For more information, Please contact Shubham ************
    $43k-53k yearly est. 3h ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support specialist job in Minneapolis, MN

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $32k-42k yearly est. 29d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support specialist job in Andover, MN

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $32k-42k yearly est. 12d ago

Learn more about technical support specialist jobs

How much does a technical support specialist earn in Apple Valley, MN?

The average technical support specialist in Apple Valley, MN earns between $29,000 and $77,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.

Average technical support specialist salary in Apple Valley, MN

$47,000

What are the biggest employers of Technical Support Specialists in Apple Valley, MN?

The biggest employers of Technical Support Specialists in Apple Valley, MN are:
  1. Midwest Veterinary Supply
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