Technical support specialist jobs in High Point, NC

We are seeking a motivated and customer-focused Entry-Level Helpdesk Technician to join our IT support team. This position is ideal for someone early in their IT career who enjoys solving problems, working in a fast-paced environment, helping people, and learning new technologies. You'll be the first point of contact for technical issues and will receive full training to grow your skills over time. Responsibilities Provide first-line technical support to end users via phone, email, chat, or ticketing system Troubleshoot basic hardware and software issues Assist with password resets, account access, and user setup Log, track, and resolve support tickets in a timely manner Escalate more complex issues to senior technicians when needed Maintain accurate documentation and follow established procedures Support setup and maintenance of laptops, desktops, printers, and mobile devices Learn and follow best practices for system security and data privacy Qualifications Strong interest in IT, technology, or troubleshooting Excellent communication and customer service skills Ability to follow instructions and work within a structured support environment Basic understanding of Windows/mac OS, Microsoft Office, or common IT tools (helpful but not required) Willingness to learn new skills and ask questions Reliable, organized, and able to manage multiple tasks Preferred (Not Required) CompTIA A+, IT Fundamentals (ITF+), or similar certifications Experience with ticketing systems (e.g., Jira, ServiceNow, Freshdesk) Knowledge of basic networking concepts What We Offer Full on-the-job training and mentoring Clear career progression within IT support Friendly, supportive team environment Competitive pay and benefits

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Pureflow IT Specialist About Our Organization: With over 40 years of experience providing high purity water solutions, Pureflow is committed to serving clients through the design, fabrication, installation, and maintenance of our high purity water systems in a broad range of commercial and industrial markets. We understand that a successful business needs quality employees. We are seeking highly talented and motivated candidates to join our company where people, integrity, and excellence are essential to our culture. About the Position: The IT Specialist at Pureflow Inc. will provide technical support to Pureflow employees and train non-technical workers on the business's information systems. Diagnose IT equipment problems, monitor computer processing systems, install software, and perform tests on computer equipment and programs. Configure computer equipment, schedule maintenance, and keep current documentation. Maintain a service-minded attitude when managing ticket priority as IT issues arise. Job responsibilities are expected to include, but not be limited to, the following: * Configure equipment and host onboarding for new users * Troubleshoot user issues regarding phones, connectivity, computers, printers, VPN, etc. * Remote support for users in external branch locations * Manage VoIP phone system equipment and directory * Sustain company network connectivity and security * Assign software licenses and support installation of various applications * Maintain IT files on the server and online in the cloud * Schedule server updates, backups, and retrieve backups when needed * Update IT equipment and software with new firmware, drivers, etc. * Develop documentation, including SOPs and work instructions * Work with vendors to order or recycle equipment (phones, PCs, peripherals, etc.) * Assist with AV resources (conference rooms and Teams meetings) * Adhere to company SLAs and is available during IT emergencies * Available to work during non-standard hours for planned updates * Always willing to collaborate with IT Manager, Analyst, and/or additional IT team when needed. * Strive for security and confidentiality in all IT functions with a Zero Trust mindset. Qualifications: * 1-2 years of experience in the enterprise computer service field * An Associate degree or Technical certification in the computer service field * Previous experience in a Windows network environment * Familiarity with Microsoft 365 applications including SharePoint/Dynamics/Business Central Perks: * Competitive base salary * Comprehensive Benefits: Medical, Dental, Life Insurance, Health Savings Account (with company contributions), ST/LT Disability, and more * $1-for-$1 401(k) match up to 4% after 1-year of service * 9 Company-paid holidays * Generous personal time off that increases with tenure * Education assistance * Employee referral bonus program * Ongoing training and development by internal and external industry experts Working Conditions: * Usual office working conditions. * The regular hours for this position are Monday through Friday, 8:00am - 5:00pm * Additional hours may be required depending on project load. Pureflow is an equal-opportunity employer and requires post-offer, pre-employment drug tests and background checks on all positions. Please visit our website at ******************* for additional information and to apply online.

Job DescriptionSummary Our client is a leading IT Solutions Company in the Winston-Salem, NC area and they are in need of a Help Desk Support Level II Technician. An IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! No exceptions! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Winston-Salem, NC

Job DescriptionSummary Our client is a leading IT Solutions Company in the Winston-Salem, NC area and they are in need of a Help Desk Support Level II Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! No exceptions! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job Description Community Support Technician needed to work with the Intellectual and Developmental Disabilities population. Technician will provide one on one assistance in the community, community networking. Monday - Thursday 4:00 pm - 9:00 pm Friday - 4:00 pm - 11:00 pm Two weekends a month (flexible which ones).Saturday 8 hours, Sunday 6 hours. Requirements: Reliable Transportation Valid Driver's License Benefits: Medical Insurance (full time only) Dental Insurance Vision Insurance Telehealth -On line Doctor (Teledoc) 401K with company match Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community. Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse. Visit us on the web at ************

Are you already a solid Help Desk II technician looking for a change? Have you reached the top level of Help Desk I and are ready to move up in your career path? We have a place for the right candidate. Our Help Desk II/Support Specialist II provides technical support to system users and customer support staff. They also provide timely, accurate service to generate high customer satisfaction, and mentors teammates to do the same. Evaluates user needs, defines technical problems, and works with engineers to determine solutions. Assists customers in implementing solutions onsite. Follows the triage process and documentation expectations and models the behavior to teammates. Please note, our company does not provide sponsorship for employment visa status. COVID-19 considerations: This position requires the candidate to be vaccinated. We are taking this pandemic very seriously and are making all efforts to keep employees safe. If the occasion arises that we have to send an employee to a customer site, we have protocols in place to keep everyone safe! Longleaf Offers Competitive salary and generous bonus structure ($44,875 to $52,152. Entry depends upon skill level) Full benefits package, including free health & vision, disability, and life insurance for employees Training programs to improve your skills and prepare you for advancement Paid vacations and holidays, including your birthday A family-friendly environment Challenging projects in a fast-paced environment Collaborative process Growth opportunities Desired Skills and Experience A 4-year degree in computer science or related field 1+ Year of relevant service as an MSP Help Desk Technician Demonstrated leadership ability, regardless of job title Excellent written and verbal communication skills Demonstrated problem-solving and troubleshooting skills - natural fit with our corporate culture and values Familiarity with ITIL v3, ConnectWise and CompTIA A+ certification is a plus About Longleaf The Longleaf Network is a small Managed Service Provider that specializes in professional services clients (legal, health, financial services, and veterinary practices). We've been growing steadily since opening our doors in 2006 and serve 500+ locations nationally. Our corporate headquarters is in Greensboro, NC. We are a team of professionals who value kindness, honesty, expertise, responsibility, transparency, stewardship, and continuous improvement. Job Type: Full-time Pay: $44,875.00 - $52,152.00 per year Benefits: 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Vision insurance Schedule: 8 hour shift Supplemental pay types: Bonus pay COVID-19 considerations: This position requires the candidate to be vaccinated for COVID-19. When the occasion arises that we have to send an employee to a customer site, we have protocols in place to keep everyone safe! Experience: MSP Help Desk Technician: 1 year (Preferred) Work Location: One location

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. About This Internship Arch's internship program offers students a unique opportunity to gain hands on experience in the insurance industry. It provides challenging learning experiences that serve as a foundation for interns to explore their career choices and to develop professional skills. Working alongside some of the most talented members of the specialty insurance industry, interns will gain relevant expertise in various aspects of the field, participate in learning activities and receive ongoing feedback. About This Role Support the CONNECT servicing portal and Spark UI applications used by Arch MI customers and internal business teams. Perform servicing functions such as loan boarding, loan updates, service transfers, cancellations, and cash management. Enhance features of the Spark application using Java, Spring Boot, and Angular to meet business team requirements. Collaborate on infrastructure components including Azure ARO (OCP), Kafka, AMQ, DataGrid, Qlik, MS SQL Server, MongoDB, DB400, Dynatrace, Splunk, and OpsGenie. Troubleshoot and optimize application performance using monitoring tools like Dynatrace and Splunk. Assist in integrating data sources and services to support scalable and reliable servicing operations. Qualifications Actively completing a graduate degree in Computer Science, or relevant program. Minimum 3.0 GPA or higher. College level - Graduate student, with graduation dates ranging from December 2026 - May 2027. Proficiency in Java, Spring Boot, and JUnit required. Experience with Typescript and Angular preferred. Entrepreneurial spirit along with the desire to be a continuous learner. Team player who collaborates effectively. Self-starter who can work independently and deal effectively with multiple tasks/priorities in a fast-paced environment. Location & Work Arrangement The program dates are June 1, 2026 - August 7, 2026. This position is classified as a hybrid position. You will work 2 days onsite and 3 days from home. This position is located in Greensboro, NC. Relocation and housing assistance is not provided for this role. Timeline Arch internship positions will be posted from October 2025 and will be unposted when filled. Pay For individuals assigned to or hired to work in Greensboro, NC, the hourly rate is $26-28 as of the time of posting. The breadth in the range exists to accommodate students in specialized programs such as actuarial candidates and graduate students. Any actual rate offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, along with the education & qualifications of the candidate. The above range may be modified in the future. Intern position is eligible for select Arch benefits. #LI-KK1 $25 - $28 per hour Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 14500 Arch U.S. MI Services Inc.

Job DescriptionHelp Desk Technician Application Deadline: Open until filled Department: Engineering Reports to: Manager of Information Technology Are you the go-to person for tech support among your friends and coworkers? Do you love solving problems, helping others, and staying on top of the latest technology trends? If so, Randolph Electric Membership Corporation (REMC) invites you to bring your expertise to our team as a Help Desk Technician. At REMC, you will not just be fixing computers. You will be supporting the critical systems that keep our community-powered Cooperative running smoothly. This is your opportunity to join a mission-driven organization that values innovation, teamwork, and service. What You Will Do Provide technical support for hardware, software, and network systems Support Microsoft 365, Windows PCs, iOS devices, MFA, and related platforms Respond to support requests via Teams, email, phone, or in-person with professionalism and clarity Install, configure, and update software and applications Document technical solutions and contribute to IT best practices Continuously learn and adapt to new technologies Work both independently and as part of a collaborative IT team What You Bring An Associate's or Bachelor's degree in a computer-related field is preferred, but relevant experience and training will be considered Four or more years of hands-on experience in information technology is strongly preferred Strong knowledge of Microsoft server and client operating systems and common business applications Excellent communication skills and a collaborative, service-oriented mindset The ability to manage multiple tasks while maintaining attention to detail Preferred Qualifications Certifications such as A+, Network+, or MCP Familiarity with password management tools and IT security best practices A passion for problem-solving and helping users feel more confident with technology Why REMC? Randolph Electric Membership Corporation is more than just a utility provider. We are a values-driven organization committed to service, innovation, and community. Our employees enjoy a stable work environment, supportive leadership, and opportunities for professional development. We believe in taking care of our people so they can take care of our members. At REMC, your work matters-and so do you. Requirements Valid North Carolina driver's license CPR and First Aid Certification or willingness to obtain Some travel required, primarily within a 200-mile radius Apply Now Apply now at *************************** and click "Apply" Equal Opportunity Employer, including disability/vets. All job offers are contingent upon successful completion of a background check, credit check (if applicable), and drug screening. By applying, you consent to these pre-employment screenings, which are conducted in compliance with applicable laws and may affect your eligibility for employment. Job Posted by ApplicantPro

Rowan-Cabarrus Community College (RCCC) is a large community college in Rowan County and Cabarrus County, North Carolina, USA. It is one of 58 colleges in the state-supported North Carolina Community College System. RCCC offers fully accredited associate degree programs in more than 40 areas of study, including arts and sciences, business, information technology, health and public services, engineering technologies, and biotechnology. RCCC also offers accredited diploma and certificate programs focused on career training, continuing education and basic skills education. RCCC provides a foundation and transferable credits for students advancing to four-year colleges and universities and helps adults receive the additional training they need to start or change careers. RCCC provides more than 2,000 course offerings, serving a yearly overall enrollment of more than 22,000 students. In addition, RCCC provides the education and job-training programs needed to meet many of the workforce demands of the North Carolina Research Campus being developed in Kannapolis. RCCC offers day, evening and on-line classes for adults. Job Description For more information on this position, please visit: ******************** Once here, you may search by position title. Thank you Qualifications For more information on this position, please visit: ******************** Once here, you may search by position title. Thank you Additional Information All your information will be kept confidential according to EEO guidelines. For further information and to apply, visit our employment opportunities web site at ******************** **NOTE you must go to ******************** to FORMALLY apply **NOTE

The Clearing House (TCH) is a banking association and payments company that is owned by the largest commercial banks in the United States. TCH owns and operates the core payments system infrastructure in the US and is currently working to modernize that infrastructure by launching a new, ubiquitous, real-time payment system. TCH is the only private-sector ACH and wire operator in the US, clearing and settling nearly $2 trillion in US dollar payments each day, representing half of all commercial ACH and wire volume. TCH has provided critical services to the banking industry since 1853, and today, our core products facilitate services including Direct Deposit of payroll, bill payments, and check image exchange. About Operations & Technology: The Operations & Technology (O&T) Organization provides the management and development of TCH Payment Systems and strategic alignment with business initiatives to achieve success. Operational excellence is the key driver to performance in an industry that has increasingly become more competitive and data-driven. O&T core functions include Enterprise Architecture, Technology Innovation, Systems Development, Systems Infrastructure, and Client Delivery. This role will support our Information Security team. The person in this role will have the opportunity to help manage the Identity Access Management Program, develop cyber security strategies and roadmaps, report metrics to senior leadership, and conduct awareness training of cyber risks. About TCH O&T Summer Internship Program: TCH O&T Summer Internship Program is an 8-week experience for rising college juniors and seniors interested in the field of computer science and engineering. Interns will be located in either New York City or Winston-Salem, North Carolina. Over the course of the 8-week program, interns will have the opportunity to learn about the payments industry, as well as the role of TCH in the industry, and the platforms, technologies and applications developed and supported by O&T. While working within one of our core O&T departments, each intern is assigned a hands-on project, which culminates in a presentation to O&T senior leadership. Opportunities for the 2025 Summer Internship Program will have a focus on, but not limited to, the following capabilities: Data Science, business intelligence, payment analytics, cloud engineering, proof-of-concept programming Platform engineering and systems infrastructure support, automation, operating system support, system access, tooling ClearPath MCP development, learning and utilizing a variety of mainframe programming languages such as ALGOL, COBOL, and WFL, while working with the Software Development Life Cycle (SDLC) process Coding within a variety of tools, applications, frameworks such as python, java, .net, C++, windows, AWS cloud, etc. to support our payment rails Quality Engineering, release and change management, risk and control management Skills, Experience and Qualifications Required: Currently enrolled, rising junior or senior, pursuing a B.S. degree program in Computer Science, Engineering, Data Science, Mathematics, or equivalent degree/major with a 3.0 GPA or higher Experience working with one or more programming languages, such as Python, Java, SQL, C++; experience with Microsoft Office Suite also required Strong analytical, organizational, and problem-solving skills Must be 18 years or older Functional Skills: Ability to learn quickly and apply new concepts Flexibility in adapting to various assignments and supporting team goals Strong written and verbal communications skills Energetic and eager to tackle new projects and ideas Ready to apply classroom learning to a real-world environment

Job Description Pureflow IT Specialist About Our Organization: With over 40 years of experience providing high purity water solutions, Pureflow is committed to serving clients through the design, fabrication, installation, and maintenance of our high purity water systems in a broad range of commercial and industrial markets. We understand that a successful business needs quality employees. We are seeking highly talented and motivated candidates to join our company where people, integrity, and excellence are essential to our culture. About the Position: The IT Specialist at Pureflow Inc. will provide technical support to Pureflow employees and train non-technical workers on the business's information systems. Diagnose IT equipment problems, monitor computer processing systems, install software, and perform tests on computer equipment and programs. Configure computer equipment, schedule maintenance, and keep current documentation. Maintain a service-minded attitude when managing ticket priority as IT issues arise. Job responsibilities are expected to include, but not be limited to, the following: Configure equipment and host onboarding for new users Troubleshoot user issues regarding phones, connectivity, computers, printers, VPN, etc. Remote support for users in external branch locations Manage VoIP phone system equipment and directory Sustain company network connectivity and security Assign software licenses and support installation of various applications Maintain IT files on the server and online in the cloud Schedule server updates, backups, and retrieve backups when needed Update IT equipment and software with new firmware, drivers, etc. Develop documentation, including SOPs and work instructions Work with vendors to order or recycle equipment (phones, PCs, peripherals, etc.) Assist with AV resources (conference rooms and Teams meetings) Adhere to company SLAs and is available during IT emergencies Available to work during non-standard hours for planned updates Always willing to collaborate with IT Manager, Analyst, and/or additional IT team when needed. Strive for security and confidentiality in all IT functions with a Zero Trust mindset. Qualifications: 1-2 years of experience in the enterprise computer service field An Associate degree or Technical certification in the computer service field Previous experience in a Windows network environment Familiarity with Microsoft 365 applications including SharePoint/Dynamics/Business Central Perks: Competitive base salary Comprehensive Benefits: Medical, Dental, Life Insurance, Health Savings Account (with company contributions), ST/LT Disability, and more $1-for-$1 401(k) match up to 4% after 1-year of service 9 Company-paid holidays Generous personal time off that increases with tenure Education assistance Employee referral bonus program Ongoing training and development by internal and external industry experts Working Conditions: Usual office working conditions. The regular hours for this position are Monday through Friday, 8:00am - 5:00pm Additional hours may be required depending on project load. P ureflow is an equal-opportunity employer and requires post-offer, pre-employment drug tests and background checks on all positions. Please visit our website at ******************* for additional information and to apply online.

Job DescriptionSummary Our client is a leading IT Solutions Company located in Greensboro, NC and they are in need of a Helpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Four (4) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support Ideally you will have one or more of the following certifications: CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional Provide desktop & end-user support for both Hardware and software. Strong knowledge of common desktop applications such as MS Office Suite 2010/2013/2016, Adobe products and Intuit products. Excellent troubleshooting skills with different Operating Systems such as Windows 7, Windows 8.1, Windows 10 and MAC OSX. Knowledge of Active Directory, DHCP, DNS, Print Services, File Services, GPOs and other common Windows Server roles. Familiar with SAS solutions such as Office 365 and Adobe CC. History of network and firewall administration (Cisco, Sophos, Sonicwall). Knowledge of server virtualization (VMWare ESXi; vCenter). Have a solid, practical knowledge of system and application logs, as well as performance monitoring tools. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. Having worked in an MSP environment is a major plus.

Job DescriptionSummary Our client is a leading IT Solutions Company located in Greensboro, NC and they are in need of aHelpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Four (4) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support Ideally you will have one or more of the following certifications: CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional Provide desktop & end-user support for both Hardware and software. Strong knowledge of common desktop applications such as MS Office Suite 2010/2013/2016, Adobe products and Intuit products. Excellent troubleshooting skills with different Operating Systems such as Windows 7, Windows 8.1, Windows 10 and MAC OSX. Knowledge of Active Directory, DHCP, DNS, Print Services, File Services, GPOs and other common Windows Server roles. Familiar with SAS solutions such as Office 365 and Adobe CC. History of network and firewall administration (Cisco, Sophos, Sonicwall). Knowledge of server virtualization (VMWare ESXi; vCenter). Have a solid, practical knowledge of system and application logs, as well as performance monitoring tools. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. Having worked in an MSP environment is a major plus. Employment Type: Full time Location: Greensboro, NC

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Community Support Technician needed to work with the Intellectual and Developmental Disabilities population. Technician will provide one on one assistance with Community Living Support. Technician must have experience with autism. Monday - Friday - 4:00 pm - 8:00 pm Requirements: Reliable Transportation Valid Driver's License High School Diploma or equivalent Benefits: Medical Insurance (full time only) Dental Insurance Vision Insurance Telehealth -On line Doctor (Teledoc) 401K with company match Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community. Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse. Visit us on the web at ************

Application Deadline: Open until filled Department: Engineering Reports to: Manager of Information Technology Are you the go-to person for tech support among your friends and coworkers? Do you love solving problems, helping others, and staying on top of the latest technology trends? If so, Randolph Electric Membership Corporation (REMC) invites you to bring your expertise to our team as a Help Desk Technician. At REMC, you will not just be fixing computers. You will be supporting the critical systems that keep our community-powered Cooperative running smoothly. This is your opportunity to join a mission-driven organization that values innovation, teamwork, and service. What You Will Do Provide technical support for hardware, software, and network systems Support Microsoft 365, Windows PCs, iOS devices, MFA, and related platforms Respond to support requests via Teams, email, phone, or in-person with professionalism and clarity Install, configure, and update software and applications Document technical solutions and contribute to IT best practices Continuously learn and adapt to new technologies Work both independently and as part of a collaborative IT team What You Bring An Associate's or Bachelor's degree in a computer-related field is preferred, but relevant experience and training will be considered Four or more years of hands-on experience in information technology is strongly preferred Strong knowledge of Microsoft server and client operating systems and common business applications Excellent communication skills and a collaborative, service-oriented mindset The ability to manage multiple tasks while maintaining attention to detail Preferred Qualifications Certifications such as A+, Network+, or MCP Familiarity with password management tools and IT security best practices A passion for problem-solving and helping users feel more confident with technology Why REMC? Randolph Electric Membership Corporation is more than just a utility provider. We are a values-driven organization committed to service, innovation, and community. Our employees enjoy a stable work environment, supportive leadership, and opportunities for professional development. We believe in taking care of our people so they can take care of our members. At REMC, your work matters-and so do you. Requirements Valid North Carolina driver's license CPR and First Aid Certification or willingness to obtain Some travel required, primarily within a 200-mile radius Apply now at *************************** and click "Apply" Equal Opportunity Employer, including disability/vets. All job offers are contingent upon successful completion of a background check, credit check (if applicable), and drug screening. By applying, you consent to these pre-employment screenings, which are conducted in compliance with applicable laws and may affect your eligibility for employment.

Rowan-Cabarrus Community College (RCCC) is a large community college in Rowan County and Cabarrus County, North Carolina, USA. It is one of 58 colleges in the state-supported North Carolina Community College System. RCCC offers fully accredited associate degree programs in more than 40 areas of study, including arts and sciences, business, information technology, health and public services, engineering technologies, and biotechnology. RCCC also offers accredited diploma and certificate programs focused on career training, continuing education and basic skills education. RCCC provides a foundation and transferable credits for students advancing to four-year colleges and universities and helps adults receive the additional training they need to start or change careers. RCCC provides more than 2,000 course offerings, serving a yearly overall enrollment of more than 22,000 students. In addition, RCCC provides the education and job-training programs needed to meet many of the workforce demands of the North Carolina Research Campus being developed in Kannapolis. RCCC offers day, evening and on-line classes for adults. Job Description For more information on this position, please visit: ******************** Once here, you may search by position title. Thank you Qualifications For more information on this position, please visit: ******************** Once here, you may search by position title. Thank you Additional Information All your information will be kept confidential according to EEO guidelines. For further information and to apply, visit our employment opportunities web site at ******************** **NOTE you must go to ******************** to FORMALLY apply **NOTE

About The Clearing House: The Clearing House (TCH) is a banking association and payments company that is owned by the largest commercial banks in the United States. TCH owns and operates the core payments system infrastructure in the US and is currently working to modernize that infrastructure by launching a new, ubiquitous, real-time payment system. TCH is the only private-sector ACH and wire operator in the US, clearing and settling nearly $2 trillion in US dollar payments each day, representing half of all commercial ACH and wire volume. TCH has provided critical services to the banking industry since 1853, and today, our core products facilitate services including Direct Deposit of payroll, bill payments, and check image exchange. About TCH Risk Management Office: The Risk Office advances risk management governance and oversight responsibilities in alignment with the Enterprise Risk Management Framework and incorporating the company s Three Lines of Defense risk management model. The Risk Office currently consists of eight specific areas which include Enterprise Risk Management (ERM), Product Risk Management, Information Security (IS) Tech Risk Management, Systemic and Liquidity Risk Management (SLRM), Risk Assurance (RA), Vendor Risk Management (VRM), Model Risk Management (MRM), and Regulatory Affairs. These areas are responsible for core risk management activities within TCH, covering the risks inherent to carrying out the company s day-to-day operations, as well as its strategic and emerging risks. The Risk Office also has responsibility, in partnership with the Legal department, for coordinating TCH s responses to regulatory oversight and fulfilling the requirements that stem from the company s role as a Financial Market Utility (FMU) and its Systemically Important Financial Market Utility (SIFMU) designation as the operator of the Clearing House Interbank Payment Systems (CHIPS) system. About TCH Tech & Information Security Risk Management Summer Internship Program: TCH Tech & IS Risk Management Summer Internship Program is a 10-week experience for rising college juniors and seniors interested in the field of Information Security Risk Management. Interns will be in Winston-Salem, NC. Over the course of the 10-week program, interns will have the opportunity to learn, support, and engage with IS topics and professionals. While working within one of our core Risk Management Office departments, each intern is assigned a hands-on project, which culminates in a presentation to Risk Office senior leadership. Opportunities for the 2026 Summer Internship Program will have a focus on, but not limited to, the following capabilities: Assist with the execution and coordination of the Technology & Information Security Risk functions related to the execution and sustainment of risk governance across the organization Assist in the performance of Technology & Information Security Risk Assessments across the organization to ensure risks are identified, assessed, quantified, adequately mitigated, and managed through the lifecycle of the product and/or service Assist in the performance of third-party vendor security risk assessment activities that include evaluation of vendor controls and practices Work with the first line of defense (FLOD) to plan, facilitate, and execute RCSA activities, including process mapping, risk identification, control assessment, and effectiveness testing Help enhance RCSA processes, data quality, documentation standards, and reporting outputs Skills, Experience, and Qualifications Required: Currently enrolled, rising junior or senior, pursuing a bachelor s degree in Information Security, Cybersecurity, Risk Management, or a related area Strong technical and PC skills (MS Office applications) Strong analytical skills and attention to detail Ability to work both independently and in a collaborative environment Demonstrated effective communication skills both written and verbal Qualifications Desired: Demonstrated knowledge of basic Technology & Information Security Risk concepts through proven research or lab work Prior experience or school related work with Information Security Risk, Information Security Engineering/Architecture, or technology projects Currently pursuing a degree in Management Information Systems, Computer Science, or any other related field Physical demands and work environment: Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. Employees in this position will report to the office 3 days per week. Onsite work requirements may change at any time.