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Technical support specialist jobs in Southaven, MS

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  • Computer Field Tech Position-Cordova TN

    BC Tech Pro 4.2company rating

    Technical support specialist job in Memphis, TN

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 12d ago
  • On-Call IT Field Technician - Memphis, TN- Hiring NOW

    Geeks On Site 3.1company rating

    Technical support specialist job in Olive Branch, MS

    Job DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support ???? Job Type: Independent Contractor (1099) ???? Pay: $35/hour (on-site) ???? Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply ???? Intro Call - A recruiter will contact you for a quick chat ???? Onboarding - Complete paperwork and tax forms electronically ???? Background Check - Mandatory before activation ???? Set Your Availability - You enter your availability in our tech portal ???? Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
    $35 hourly 22d ago
  • IT Help Desk Technician II - Healthcare Systems Support

    Conrad Pearson

    Technical support specialist job in Germantown, TN

    Job DescriptionAbout Our Organization We are a growing healthcare organization in the Memphis area seeking a skilled IT Help Desk Technician II to join our dynamic IT support team. This role is critical in maintaining the technology infrastructure that enables our medical professionals to deliver exceptional patient care. Position Overview As a Tier 2 IT Help Desk Technician, you will provide advanced technical support for our clinical and administrative staff, troubleshoot complex issues that escalate beyond tier 1 support. You will work with a diverse range of technologies from standard enterprise systems to specialized medical equipment and healthcare applications. Key Responsibilities Technical Support & Troubleshooting Provide tier 2 support for escalated help desk tickets, resolving complex technical issues for desktop, network, and healthcare-specific applications Support and maintain Electronic Health Record (EHR) systems and Patient Management software Troubleshoot medical equipment connectivity issues and interface problems Diagnose and resolve Active Directory, group policy, and domain authentication issues Assist with printer management, including specialized medical label and wristband printers Healthcare Systems Management Monitor and support HL7 message interfaces between clinical systems Coordinate with vendors for medical equipment software updates and patches Ensure HIPAA compliance in all technical support activities Document technical issues and resolutions in accordance with healthcare regulations Infrastructure & Network Support Perform basic network troubleshooting including connectivity, VLAN, and TCP/IP issues Support wireless infrastructure for medical devices and mobile workstations Assist with workstation deployment and imaging for clinical areas Maintain inventory of IT assets including medical peripherals and specialized hardware Collaboration & Communication Work closely with clinical staff to understand workflow requirements and minimize downtime Collaborate with engineers and system administrators on complex issues Provide on-call support on a rotating basis for critical healthcare systems Train end users on healthcare applications and best practices Education & Experience Associate degree in Information Technology, Computer Science, or related field (Bachelor's preferred) 2-4 years of IT help desk experience, with at least 1 year in a healthcare environment Active IT certification such as CompTIA A+, Network+, or Healthcare IT Technician (HIT) Technical Skills Solid understanding of Windows 10/11 and Windows Server environments Experience with Active Directory, Group Policy, and domain administration Basic networking knowledge including TCP/IP, DNS, DHCP, and VLAN concepts Familiarity with Microsoft Office 365 and Exchange Experience with remote support tools and ticketing systems Healthcare Technology Experience Working knowledge of EHR systems (Veradigm or similar) Understanding of HL7 messaging standards and healthcare data exchange Experience supporting medical devices and clinical equipment interfaces Familiarity with PACS, laboratory information systems, and pharmacy systems Knowledge of HIPAA technical safeguards and healthcare compliance requirements Preferred Qualifications HL7 certification or demonstrable experience with interface engines (Mirth, Rhapsody, Cloverleaf) Experience with Citrix and VMware virtual desktop environments Knowledge of SQL for basic database queries Experience with mobile device management (MDM) in healthcare settings Familiarity with biomedical equipment networks and medical device secure Work Environment This position is based in Memphis, TN, and requires on-site presence to support multiple clinics in the area. The role involves working in various healthcare settings including patient care areas, requiring adherence to infection control protocols. Occasional evening or weekend work may be required for system maintenance or emergency support. Powered by JazzHR yikjni453K
    $35k-57k yearly est. 19d ago
  • Desktop Support Engineer

    Procom Consultants Group 4.2company rating

    Technical support specialist job in Memphis, TN

    Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company. Procom's areas of staffing expertise include: • Application Development • Project Management • Quality Assurance • Business/Systems Analysis • Datawarehouse & Business Intelligence • Infrastructure & Network Services • Risk Management & Compliance • Business Continuity & Disaster Recovery • Security & Privacy Specialties• Contract Staffing (Staff Augmentation) • Permanent Placement (Staff Augmentation) • ICAP (Contractor Payroll) • Flextrack (Vendor Management System) Job Description Desktop Support Engineer Pay Rate: $13.44/hour On behalf of our client, Procom Services is searching for a Desktop Support Engineer for a contract opportunity in Memphis, TN. Desktop Support Engineer Job Details Provide professional assistance to internal and external customers having hardware- and software-related problems with their supported desktop, laptop or peripherals. Support is provided in a timely manner in accordance to published SLAs while maintaining a high level of customer satisfactions. • Provide Level-1 technical support for supported desktops, laptops, and peripherals. This includes the following activities: • Provide Level-1 technical support for supported desktops, laptops, and peripherals. This includes the following activities: • Correcting hardware problems with supported desktops, laptops and peripherals by coordinating support with OEM vendors. • Managing returns on warranted parts and systems • Packaging and shipping replacement parts to customers • Maintaining standard software configurations, including troubleshooting, loading and configuring software images, supported applications and drivers • May participate in development of information technology and infrastructure projects • Installing, supporting and troubleshooting approved desktop software • Performing planned maintenance, moves, adds and changes • Provide support services to employees with technical problems and information technology issues involving desktop, laptops, PDA or network services from local personnel or from employees using network remote access (VPN) • Provides timely resolution of problems or escalation on behalf of the customers to appropriate technical personnel • Exercises judgment with defined procedures and practices to determine appropriate action • Ability to work on call after hours as required Communicate effectively with multiple customers and co-workers. This includes the following activities: Consulting with the Service Desk on support calls Able to communicate highly technical information to both technical and non-technical personnel Providing Case status updates to management and end-users Providing phone support and diagnostics to remote customers Participating in training programs designed to educate customers about basic and specialized applications Develops, documents, and implements standard operating procedures and customer service guidelines relating to Desktop Managed Services support Desktop Support Engineer Mandatory Skills • 1-2 years or more of related experience preferred • Associate's Degree or equivalent experience required • Strong customer service skills • Reliability and a strong sense of responsibility • Ability to work independently and take ownership • Solid technical and analytical skills required • Ability to troubleshoot, support, and repair software and hardware for desktop and laptop computers • Knowledge of supported Microsoft Windows operating systems • Experience with Active Directory administration • Knowledge of installation, configuration, use and troubleshooting techniques of supported versions of Microsoft Office • Strong interpersonal skills in dealing with a wide range of customers with varying computer abilities • A+ Certification recommended • MCTS, MCITP, MCPD, MCM preferred • ITIL Certification preferred • Ability to travel as required. • Ability to lift 50lbs (printers, desktop machines, etc.). Desktop Support Engineer Start Date ASAP Desktop Support Engineer Assignment Length 6+ months Additional Information All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.
    $37k-48k yearly est. 9h ago
  • IT Help Desk

    Eagle Distributing of Memphis 3.7company rating

    Technical support specialist job in Memphis, TN

    Job Details Entry Memphis - Memphis, TN Undisclosed N/A Full Time Undisclosed Undisclosed Undisclosed Undisclosed Information TechnologyDescription The IT Helpdesk will assist in implementation of Eagle Distributing technology infrastructure. The IT Helpdesk will assist in all aspects of the technology infrastructure including network, storage, server, operating systems, and applications. Additionally, the IT Helpdesk may assist in security incidents, security threats, and disaster recovery operations. Must be able to climb and work from 12 to 15 ft ladders, lift weight of 20 LBS over their head, walk warehouse concrete floors and have excellent verbal and written communication. The IT Helpdesk will support operations in the following areas: Information System operations Tier I level Helpdesk Access Control and Authentication Technology Infrastructure Monitoring and Reporting Assist in Incident Response Operations The IT Helpdesk may assist in maintaining, and aim to improve the following existing technology infrastructure elements: ShoreTel/Mitel VoIP Microsoft Exchange Cisco Meraki Microsoft Windows Servers VMware and Hyper-V End-Point Security iOS, Android, and Windows Mobile Security and compliance Installing Windows 10, Office 2016/365, ConnectWise and Antivirus software Qualifications The following qualifications are highly recommended for the IT Helpdesk position. Qualifications should include but are not limited to: Working knowledge of network operation and Helpdesk ticketing software Familiarity with security tools such as, DNS solutions, Windows firewall, encryption, antivirus, IDS/IPS, endpoint protection platforms, etc.- Desired Experience in running network cabling Certification(s); CompTIA A+, Network+, Security+ Desired This is not an all-inclusive list of duties and responsibilities and management reserves the right to amend as needed We ask that you do not call us or stop in; applicants who are of interest will be contacted. We appreciate your interest and wish you success in your job search!
    $30k-43k yearly est. 60d+ ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Technical support specialist job in Memphis, TN

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $29k-38k yearly est. 10d ago
  • Technical Support Specialist

    Insight Global

    Technical support specialist job in Olive Branch, MS

    Company: DP World Technical Support Specialist Must Have: - 2+ years of experience troubleshooting hardware and software - 2+ years of experience working in a warehouse environment - Hands-on experience troubleshooting printers and barcode scanners - Strong understanding of DSCP - Ability to travel domestically up to 20% Plusses: - Experience with SCCM - Familiarity with WMS (Warehouse Management System) or ERP systems Day-to-Day: As a Technical Support Specialist, you will deliver hands-on technical support for hardware and software systems in a fast-paced warehouse environment. Your responsibilities include diagnosing and resolving issues with computers, printers, barcode scanners, and other essential warehouse technologies to ensure smooth operations. You will: - Troubleshoot and repair hardware and software problems - Respond to end-user support requests promptly - Maintain and optimize warehouse IT infrastructure - Configure network settings with a strong understanding of DSCP - Document solutions and collaborate with warehouse staff to minimize downtime - Travel domestically up to 20% to support additional facilities Experience with SCCM, WMS, or ERP systems is a plus, as you may assist with deployments, updates, and integration projects. Your proactive approach will help maintain operational excellence and drive continuous improvement in warehouse technology processes. Compensation: $20/hr to $25/hr Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements Must Have: - 2+ years of experience troubleshooting hardware and software - 2+ years of experience working in a warehouse environment - Hands-on experience troubleshooting printers and barcode scanners - Strong understanding of DSCP Ability to travel domestically up to 20% Plusses: - Experience with SCCM Familiarity with WMS (Warehouse Management System) or ERP systems
    $20 hourly 3d ago
  • IT Systems Technician

    xAI

    Technical support specialist job in Memphis, TN

    xAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company's mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All engineers are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. About the Role As an IT System Technician, you'll join xAI's IT team and dive into hands-on technical tasks to support, troubleshoot, and optimize our critical IT infrastructure. Working closely with the IT Systems/Network Administrator, you'll tackle hardware and software challenges, perform system maintenance, and provide user support to keep our tech environment running smoothly. Expect to get into the nitty-gritty, streamline operations, and ensure reliability to power xAI's mission of accelerating human scientific discovery through AI. Responsibilities Provide first-line support for hardware, software, and network-related issues, including desktops, laptops, servers, and peripherals, ensuring timely resolution of user requests. Perform routine maintenance tasks such as installing updates, patching systems, and monitoring system performance to ensure operational stability. Install, configure, and troubleshoot IT hardware, including workstations, servers, networking equipment, and other devices, under the guidance of the IT Systems/Network Administrator. Assist with creating, modifying, and deactivating user accounts in systems like Active Directory, ensuring compliance with security policies. Support basic network tasks, such as configuring workstations for network connectivity, troubleshooting connectivity issues, and assisting with network hardware setup (e.g., switches, routers). Maintain accurate records of IT assets, support tickets, and procedures, contributing to the IT team's knowledge base. Track and manage IT hardware and software inventory, ensuring equipment is properly maintained and accounted for. Follow security protocols and assist in implementing basic security measures, such as applying patches and monitoring for potential vulnerabilities. Work closely with the IT Systems/Network Administrator and other team members to support IT projects, system upgrades, and infrastructure improvements. Provide basic training and guidance to employees on using IT systems, software, and tools effectively. Basic Qualifications Technical Proficiency: Familiarity with Windows, mac OS, and Linux operating systems, including basic administration and troubleshooting. Basic understanding of networking concepts (e.g., TCP/IP, DNS, DHCP, VPN) and ability to troubleshoot connectivity issues. Experience with hardware troubleshooting, including desktops, laptops, servers, and peripherals. Software Knowledge: Proficiency with common productivity software (e.g., Microsoft Office, Google Workspace). Experience with ticketing systems (e.g., Jira, ServiceNow) for tracking and resolving IT issues. Problem-Solving: Strong troubleshooting skills with the ability to diagnose and resolve technical issues efficiently. Communication: Excellent verbal and written communication skills to interact with end-users and document technical processes clearly. Teamwork: Ability to work collaboratively under the direction of the IT Systems/Network Administrator and contribute to team goals. Time Management: Capable of prioritizing tasks and managing time effectively in a fast-paced environment. Preferred Skills and Experience Associate's degree or higher in Information Technology, Computer Science, or a related field. 1-2 years of experience in an IT support or technician role. Industry certifications such as CompTIA A+, Network+, or Microsoft Certified: IT Professional. Experience with virtualization platforms (e.g., VMware, Hyper-V) or cloud services (e.g., AWS, Azure). Familiarity with scripting languages (e.g., PowerShell, Bash) for basic automation tasks. Additional Requirements Ability to lift and move IT equipment (up to 50 lbs) as needed for hardware installations or maintenance. Comfortable working in office environments, data centers, or other technical spaces. xAI is an equal opportunity employer. California Consumer Privacy Act (CCPA) Notice
    $29k-48k yearly est. Auto-Apply 5d ago
  • Technical Field Specialist-/ Medical Equipment Engineer- Memphis

    Rayner

    Technical support specialist job in Memphis, TN

    As a Technical Field Specialist, you will be a key component in providing a high-quality service to our customers. You should have experience in dealing with ophthalmic complex medical devices! Your daily tasks include a fast and flexible way of working to meet the requirements of our customers. * Carrying out installations for new ophthalmology equipment * Annual maintenance of the installed base * Carrying out retrofits/enhancements in the area of software and hardware * Repairs of customer property * Management of your own calibrated tools * Support at trade fairs and wetlabs * Conducting trainings - Preparation of documentation * Collaboration on new technical projects in cooperation with R&D Competencies You should already have some experience in creating documents and conducting training courses and be open to new areas of the entire service department. Qualifications/ Training/Experience * Electro Engineer/Biomedical Engineer * Minimum 2-3 Years Experience with Medical Devices, preferably Ophthalmic Equipment * Process Improvement * Be comfortable carrying heavy loads - 30-40 pounds * Quality Management * ISO 13485 understanding * Extensive Travel in Europe and, if needed, Worldwide * Office Package knowledge * Based in Memphis; 50-80% travel What you can expect from us: * Comprehensive benefits package * Global appreciation platform to recognise colleagues around the globe * Fantastic opportunity to work with highly talents teams and individuals and grow with the business * Exciting variety of engagement events such as Love to Learn events * Being part of an organisation you can be proud to work for changing the lives of millions of people! Rayner provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $54k-79k yearly est. 3d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support specialist job in West Memphis, AR

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $28k-37k yearly est. 18d ago
  • IT Specialist - Millington, TN

    Global Business Solutions 3.8company rating

    Technical support specialist job in Millington, TN

    Global Business Solutions, Inc., established in 1995, offers customers a distinctive blend of information technology capabilities, education and training services, and information assurance solutions. Managed by a team of executive leaders experienced in the field of information technology and training services within the industry and government, GBSI prides itself on exceeding expectations. Our award-winning solutions give clients the support tools needed to successfully deliver in evolving environments with confidence. Job Description Role and Responsibilities The IT Specialist will perform network administration and information assurance tasks; and support the Navy and Marine Corps Intranet (NMCI) Extended Demilitarized Zone (eDMZ) and its associated peripherals. Primary Objectives of the IT Specialist (EDMZ) • Network administration duties will involve device configurations, applying IOS updates, patching, and hardening devices; configuration of new networks requires connection of IBM BladeCenter chassis to Storage Area Network (SAN); • Designs and documents Network configurations in Microsoft Visio; complies with Configuration Management processes and policies; • Configures devices, software and firewalls; • Maintains, develops, and implements interfaces; • Assists in the design, development, implementation, testing, operation, maintenance, and administration of Local Area Network/Wide Area Networks ( LAN/WAN); • Assists in the installation of hardware; provides troubleshooting and trouble call support; • Ensures network security, to include security upgrades • Maintains and backs up files; and maintains electronic mail system. Qualifications Qualifications and Educational Requirements • Bachelor's Degree in Computer Science with a focus on Information Assurance or a related field preferred with a minimum of four (4) years' experience or eight (8) years' experience in network system support and information assurance in lieu of Degree; • Ability to obtain and maintain a government background check; • Required to have IA certification category and level documented in the Defense Eligibility Enrollment Reporting System; • Familiarity with DoN and DoD IA Policy 8570.1-M and willing to participate in IA awareness training; • Ability to obtain and maintain required certification(s) for IAT Level II (GSEC, Security+, or SSCP) in compliance with DoD Directive 8570.1-M; • Experience with Extended Demilitarized Zone (eDMZ); • Familiarization with the Department of the Navy and the Department of Defense Information Assurance Directives; • Must be willing and able to work odd and irregular hours when required. Along with a resume, qualified applicants should detail experience with: Cisco VMWare Windows Server Additional Information GBSI is an Equal Opportunity and Affirmative Action Employer committed to providing equal employment opportunity without regard to an individual's race, color, religion, creed, age, sex (including pregnancy), sexual orientation, gender identity, genetics, marital status, national origin, disability, veteran status, political affiliation or belief. This equal opportunity applies to every area of employment at GBSI, including recruitment, hiring, training, transfers, promotions, terminations, compensation, and benefits. We continue to affirm our commitment to an inclusive workplace through Affirmative Action Plans that address employment opportunities for qualified women, minorities, veterans, and individuals with disabilities. We welcome and encourage diversity in our workforce. Our policies prohibit discrimination and harassment based on race, color, religion, creed, age, sex (including pregnancy), sexual orientation, gender identity, genetics, marital status, national origin, disability, veteran status, political affiliation or belief. It is important that employees and applicants trust that they can address a concern of discrimination or harassment without retribution. GBSI will not tolerate retaliation against an individual who reports, opposes, or participates in an investigation of discriminating or harassment that violates GBSI policies. GBSI invites any employee or any applicant for employment to review GBSI's written Affirmative Action program, absent the data metrics required by §60-741.44(k). The AAP is available for inspection upon request during the hours of 8:00am - 4:00pm Monday - Friday in the Human Resources department. Any questions should be directed to Sheila D. Dyer, GBSI's EEO Administrator. No part of this Position Description or of any other shall be construed as an employment contract. Employment with GBSI is at will and constrained by both the laws of the State of Florida and those of the state wherein the employee performs services for the company.
    $55k-83k yearly est. 60d+ ago
  • IT Support Technician

    Technologyx

    Technical support specialist job in Bartlett, TN

    for an IT Support Rep in the Memphis, TN area. The IT Support Rep responds to and will be the first level of support for all technology hardware, software, and network related problems. This position will have daily interaction with our educational/school clients. The duties of the IT Support Rep will include but are not be limited to the following: Install, configure and upgrade computer hardware, peripherals and software. Diagnose, repair and maintain hardware, peripherals and software systems. Provide technical support to school staff and school sponsored technology provided to students. Work with remote Network Operations Center to manage and support server based information and communication systems (SIS, E-Mail, Library, Web, etc). Work with and help coordinate service contract with outside vendors. Inform appropriate personnel of technology related problems and issues that arise within the school. Maintain up-to-date accurate records for inventory and repair/maintenance work performed within the school. Perform preventative maintenance on school technology equipment. Provide technology assistance to staff and students for support of student centered learning. Perform other relevant duties as identified that support the mission and vision of the school. QUALIFICATIONS Education/Certification: High School diploma or equivalent plus two years of education desired. Certification in technology repair (A+ certification a plus) and/or equivalent job experience required. Work within an educational environment considered a plus. Experience: Demonstrated aptitude or competence for successful fulfillment of assigned performance responsibilities. Special Knowledge/Skills: In Depth Knowledge of Windows, Mac and other operating systems used within the school. Knowledge of basic computer hardware and peripherals. Basic knowledge of educational and business software applications in order to support school staff and students: (Includes Microsoft Office Suite, Common open-source software applications, Common Internet Browsers, Common multimedia software applications and tools, Etc.) Knowledge of basic networking concepts, devices and security. Ability to communicate verbally and in writing. Ability to work with people. Ability to work independently in solving problems. Terms of Employment: Status: Full Time (Initially Hourly, Possible Transition to Salary) Days: Monday through Friday (8A to 5P) Occasional weekend or after-hours work Pay Scale: Listed in Title, Depends on Experience & is NON-NEGOTIABLE. Please review prior to applying. Must Own Dependable Transportation
    $31k-48k yearly est. 60d+ ago
  • Hazwoper Technician - Level 1

    TAS Environmental Services 4.2company rating

    Technical support specialist job in Memphis, TN

    TAS Environmental Services, LP- Emergency Response Services & Environmental Solutions ready to respond wherever, whenever, every time. TAS Environmental Services is headquartered in the Dallas, Texas area and serves companies of all sizes across the South and into the Midwest. For over 100 years, our industrial economy has been built on Oil & Gas, technology, and infrastructure. Today, it is essential for every business and municipality to have a "go-to" vendor for environmental solutions, from industrial cleaning services to emergency response services, to hazardous waste transportation and box rentals. We are prepared 24/7 and every day of the year. At TAS Environmental Services, LP, the Technician will assist in the day-to-day operations to include emergency response, cleaning of equipment, inventory of supplies and assets, and industrial tank cleaning. Potential for dirty and physically demanding work environment along with strenuous physical labor. BENEFITS TAS Environmental Services offers a competitive benefits program, including comprehensive group health and related benefits plan. The following list of benefits is offered only to employees in regular (full-time) positions: Health & Wellness: Comprehensive Medical, Dental, and Vision Coverage Mental Health Support Programs Supplemental Benefits - Accident, Critical Illness, etc. Access to a company provided Employee Assistance Program Retirement & Financial: 401(k) with Company Match Life Insurance and Disability Coverage Work-Life Balance: Generous Paid Time Off (PTO) Paid Time Off increases based on years of service Holidays - seven (7) Floating Holidays - two (2) Professional Development: Access to Online Learning Platforms Annual Conference and Workshop Allowances Additional Perks: Work Boot Program Team Building Events Requirements RESPONSIBILITIES Handling various products, hazardous and non-hazardous materials Performing industrial work and biohazard cleanups Staging, profiling, and processing for disposal hazardous and non-hazardous waste Assist in the removal of soil, debris and other materials, and cleaning up spill sites Operate and clean equipment. Maintaining logs of working hours in compliance with all applicable state and federal regulations Up to 25% travel as needed - location may differ Other duties as assigned COMPETENCIES/SKILLS Strong observation skills Technical proficiency with field equipment Knowledge of environmental regulations Data collection and analysis skills Ability to work outdoors in all weather conditions Excellent communication skills Proficient in critical thinking Teamwork oriented Physical Requirements: While performing the duties of this job, the employee is regularly required to talk and hear This position requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing at times The employee must frequently lift or move items up to 60 pounds Must be able to frequently climb stairs and ladders May occasionally deal with heights Ability to wear Personal Equipment, including Respiratory Protection Consists of both office setting and physical jobsite Able to work in confined spaces when needed Education and Experience: HAZWOPER and Confined Space certifications preferred Ability to read, write and do mathematics Class C (Texas) or equivalent required Level 1 Technicians will be responsible for obtaining and maintaining several certifications while employed including: HAZWOPER 40 OSHA 10 and 30 MSHA(Mine Safety and Health Administration) Certification CSE/R(Confined Space Entry/Rescue) Certification CPR Certification H2S Certification First Aid Certification EEO/AA Employer/ Veteran/ Disabled Statement: TAS Environmental Services, LP provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. TAS Environmental Services, LP is recognized as a leading regional provider of Environmental Services. Our service offer includes Emergency Response, Industrial Cleaning, Waste Management and Midstream Services and Solutions. Our mission is to build unrivaled partnerships by being an invaluable safe resource to our customers through knowledge, collaboration, and the dedication of our people. We aim to deliver best-in-class performance across the business system while adhering to our core values and maintaining the highest standard of ethical business practices.
    $27k-36k yearly est. 54d ago
  • IT Help Desk Technician II - Healthcare Systems Support

    Conrad Pearson

    Technical support specialist job in Germantown, TN

    About Our Organization We are a growing healthcare organization in the Memphis area seeking a skilled IT Help Desk Technician II to join our dynamic IT support team. This role is critical in maintaining the technology infrastructure that enables our medical professionals to deliver exceptional patient care. Position Overview As a Tier 2 IT Help Desk Technician, you will provide advanced technical support for our clinical and administrative staff, troubleshoot complex issues that escalate beyond tier 1 support. You will work with a diverse range of technologies from standard enterprise systems to specialized medical equipment and healthcare applications. Key Responsibilities Technical Support & Troubleshooting Provide tier 2 support for escalated help desk tickets, resolving complex technical issues for desktop, network, and healthcare-specific applications Support and maintain Electronic Health Record (EHR) systems and Patient Management software Troubleshoot medical equipment connectivity issues and interface problems Diagnose and resolve Active Directory, group policy, and domain authentication issues Assist with printer management, including specialized medical label and wristband printers Healthcare Systems Management Monitor and support HL7 message interfaces between clinical systems Coordinate with vendors for medical equipment software updates and patches Ensure HIPAA compliance in all technical support activities Document technical issues and resolutions in accordance with healthcare regulations Infrastructure & Network Support Perform basic network troubleshooting including connectivity, VLAN, and TCP/IP issues Support wireless infrastructure for medical devices and mobile workstations Assist with workstation deployment and imaging for clinical areas Maintain inventory of IT assets including medical peripherals and specialized hardware Collaboration & Communication Work closely with clinical staff to understand workflow requirements and minimize downtime Collaborate with engineers and system administrators on complex issues Provide on-call support on a rotating basis for critical healthcare systems Train end users on healthcare applications and best practices Education & Experience Associate degree in Information Technology, Computer Science, or related field (Bachelor's preferred) 2-4 years of IT help desk experience, with at least 1 year in a healthcare environment Active IT certification such as CompTIA A+, Network+, or Healthcare IT Technician (HIT) Technical Skills Solid understanding of Windows 10/11 and Windows Server environments Experience with Active Directory, Group Policy, and domain administration Basic networking knowledge including TCP/IP, DNS, DHCP, and VLAN concepts Familiarity with Microsoft Office 365 and Exchange Experience with remote support tools and ticketing systems Healthcare Technology Experience Working knowledge of EHR systems (Veradigm or similar) Understanding of HL7 messaging standards and healthcare data exchange Experience supporting medical devices and clinical equipment interfaces Familiarity with PACS, laboratory information systems, and pharmacy systems Knowledge of HIPAA technical safeguards and healthcare compliance requirements Preferred Qualifications HL7 certification or demonstrable experience with interface engines (Mirth, Rhapsody, Cloverleaf) Experience with Citrix and VMware virtual desktop environments Knowledge of SQL for basic database queries Experience with mobile device management (MDM) in healthcare settings Familiarity with biomedical equipment networks and medical device secure Work Environment This position is based in Memphis, TN, and requires on-site presence to support multiple clinics in the area. The role involves working in various healthcare settings including patient care areas, requiring adherence to infection control protocols. Occasional evening or weekend work may be required for system maintenance or emergency support.
    $35k-57k yearly est. Auto-Apply 18d ago
  • Desktop Support Engineer

    Procom Consultants Group 4.2company rating

    Technical support specialist job in Memphis, TN

    Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company. Procom's areas of staffing expertise include: • Application Development • Project Management • Quality Assurance • Business/Systems Analysis • Datawarehouse & Business Intelligence • Infrastructure & Network Services • Risk Management & Compliance • Business Continuity & Disaster Recovery • Security & Privacy Specialties• Contract Staffing (Staff Augmentation) • Permanent Placement (Staff Augmentation) • ICAP (Contractor Payroll) • Flextrack (Vendor Management System) Job Description Desktop Support Engineer Pay Rate: $13.44/hour On behalf of our client, Procom Services is searching for a Desktop Support Engineer for a contract opportunity in Memphis, TN. Desktop Support Engineer Job Details Provide professional assistance to internal and external customers having hardware- and software-related problems with their supported desktop, laptop or peripherals. Support is provided in a timely manner in accordance to published SLAs while maintaining a high level of customer satisfactions. • Provide Level-1 technical support for supported desktops, laptops, and peripherals. This includes the following activities: • Provide Level-1 technical support for supported desktops, laptops, and peripherals. This includes the following activities: • Correcting hardware problems with supported desktops, laptops and peripherals by coordinating support with OEM vendors. • Managing returns on warranted parts and systems • Packaging and shipping replacement parts to customers • Maintaining standard software configurations, including troubleshooting, loading and configuring software images, supported applications and drivers • May participate in development of information technology and infrastructure projects • Installing, supporting and troubleshooting approved desktop software • Performing planned maintenance, moves, adds and changes • Provide support services to employees with technical problems and information technology issues involving desktop, laptops, PDA or network services from local personnel or from employees using network remote access (VPN) • Provides timely resolution of problems or escalation on behalf of the customers to appropriate technical personnel • Exercises judgment with defined procedures and practices to determine appropriate action • Ability to work on call after hours as required Communicate effectively with multiple customers and co-workers. This includes the following activities: Consulting with the Service Desk on support calls Able to communicate highly technical information to both technical and non-technical personnel Providing Case status updates to management and end-users Providing phone support and diagnostics to remote customers Participating in training programs designed to educate customers about basic and specialized applications Develops, documents, and implements standard operating procedures and customer service guidelines relating to Desktop Managed Services support Desktop Support Engineer Mandatory Skills • 1-2 years or more of related experience preferred • Associate's Degree or equivalent experience required • Strong customer service skills • Reliability and a strong sense of responsibility • Ability to work independently and take ownership • Solid technical and analytical skills required • Ability to troubleshoot, support, and repair software and hardware for desktop and laptop computers • Knowledge of supported Microsoft Windows operating systems • Experience with Active Directory administration • Knowledge of installation, configuration, use and troubleshooting techniques of supported versions of Microsoft Office • Strong interpersonal skills in dealing with a wide range of customers with varying computer abilities • A+ Certification recommended • MCTS, MCITP, MCPD, MCM preferred • ITIL Certification preferred • Ability to travel as required. • Ability to lift 50lbs (printers, desktop machines, etc.). Desktop Support Engineer Start Date ASAP Desktop Support Engineer Assignment Length 6+ months Additional Information All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.
    $37k-48k yearly est. 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support specialist job in Walls, MS

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $27k-36k yearly est. 18d ago
  • IT Specialist - Millington, TN

    Global Business Solutions 3.8company rating

    Technical support specialist job in Millington, TN

    Global Business Solutions, Inc., established in 1995, offers customers a distinctive blend of information technology capabilities, education and training services, and information assurance solutions. Managed by a team of executive leaders experienced in the field of information technology and training services within the industry and government, GBSI prides itself on exceeding expectations. Our award-winning solutions give clients the support tools needed to successfully deliver in evolving environments with confidence. Job Description Role and Responsibilities The IT Specialist will perform network administration and information assurance tasks; and support the Navy and Marine Corps Intranet (NMCI) Extended Demilitarized Zone (eDMZ) and its associated peripherals. Primary Objectives of the IT Specialist (EDMZ) • Network administration duties will involve device configurations, applying IOS updates, patching, and hardening devices; configuration of new networks requires connection of IBM BladeCenter chassis to Storage Area Network (SAN); • Designs and documents Network configurations in Microsoft Visio; complies with Configuration Management processes and policies; • Configures devices, software and firewalls; • Maintains, develops, and implements interfaces; • Assists in the design, development, implementation, testing, operation, maintenance, and administration of Local Area Network/Wide Area Networks ( LAN/WAN); • Assists in the installation of hardware; provides troubleshooting and trouble call support; • Ensures network security, to include security upgrades • Maintains and backs up files; and maintains electronic mail system. Qualifications Qualifications and Educational Requirements • Bachelor's Degree in Computer Science with a focus on Information Assurance or a related field preferred with a minimum of four (4) years' experience or eight (8) years' experience in network system support and information assurance in lieu of Degree; • Ability to obtain and maintain a government background check; • Required to have IA certification category and level documented in the Defense Eligibility Enrollment Reporting System; • Familiarity with DoN and DoD IA Policy 8570.1-M and willing to participate in IA awareness training; • Ability to obtain and maintain required certification(s) for IAT Level II (GSEC, Security+, or SSCP) in compliance with DoD Directive 8570.1-M; • Experience with Extended Demilitarized Zone (eDMZ); • Familiarization with the Department of the Navy and the Department of Defense Information Assurance Directives; • Must be willing and able to work odd and irregular hours when required. Along with a resume, qualified applicants should detail experience with: Cisco VMWare Windows Server Additional Information GBSI is an Equal Opportunity and Affirmative Action Employer committed to providing equal employment opportunity without regard to an individual's race, color, religion, creed, age, sex (including pregnancy), sexual orientation, gender identity, genetics, marital status, national origin, disability, veteran status, political affiliation or belief. This equal opportunity applies to every area of employment at GBSI, including recruitment, hiring, training, transfers, promotions, terminations, compensation, and benefits. We continue to affirm our commitment to an inclusive workplace through Affirmative Action Plans that address employment opportunities for qualified women, minorities, veterans, and individuals with disabilities. We welcome and encourage diversity in our workforce. Our policies prohibit discrimination and harassment based on race, color, religion, creed, age, sex (including pregnancy), sexual orientation, gender identity, genetics, marital status, national origin, disability, veteran status, political affiliation or belief. It is important that employees and applicants trust that they can address a concern of discrimination or harassment without retribution. GBSI will not tolerate retaliation against an individual who reports, opposes, or participates in an investigation of discriminating or harassment that violates GBSI policies. GBSI invites any employee or any applicant for employment to review GBSI's written Affirmative Action program, absent the data metrics required by §60-741.44(k). The AAP is available for inspection upon request during the hours of 8:00am - 4:00pm Monday - Friday in the Human Resources department. Any questions should be directed to Sheila D. Dyer, GBSI's EEO Administrator. No part of this Position Description or of any other shall be construed as an employment contract. Employment with GBSI is at will and constrained by both the laws of the State of Florida and those of the state wherein the employee performs services for the company.
    $55k-83k yearly est. 9h ago
  • IT Specialist

    Technologyx

    Technical support specialist job in Bartlett, TN

    We are looking for a loyal, personable, adaptable, and motivated individual to provide onsite and remote IT support inclusive of monitoring, management, and hardware/software support services for our client's servers, networks, workstations, and applications. Candidate MUST have a well-rounded technical skill set and will be called upon to use every tool in their belt. The ideal candidate is capable of adapting to a wide array of computer environments and end-user personalities with a positive attitude and happy demeanor. If you do not enjoy or are not capable of learning and working with new and different technologies on a continuous basis and jumping into numerous different networks and computer systems on a daily basis, please do not apply. The most important skill is interpersonal. You will be working daily with the basic end user to the executive/owner level. You will be ensuring the integrity of all information systems at our clients as well as ensuring the longevity of our customer relationships. The position is eligible for bonuses based on employee performance as well as annual bonuses based on overall company performance. Responsibilities: Respond to end user phone calls and incoming trouble tickets. Create trouble tickets in the ticketing system, diagnose issues using remote support tools, escalate tickets to higher level techs/engineers as required. Follow up on all service calls to ensure end user issues have been resolved properly. Perform onsite maintenance, support, and installations. Diagnose hardware/software problems and replace defective components. Perform routine system maintenance, patching, and optimization on customer computers as required. Setup and monitor client data backups and disaster recovery solutions on a daily basis. Troubleshoot and resolve all problems daily. Plan, coordinate, and implement network security measures in order to protect data, software, and hardware. Use Managed Services Platform to monitor the performance of computer systems and networks, to identify and troubleshoot potential issues. Configure/install computer hardware, software, and basic network equipment. Recommend changes to improve systems and network configurations and determine hardware or software requirements related to such changes. Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements. Analyze equipment performance records in order to determine the need for repair or replacement. Maintain logs related to network functions, as well as maintenance and repair records. Document network and computer systems in our online IT Documentation Portal. Research new technology and implement it or recommend its implementation. Work with Vendors when necessary to diagnose and resolve client issues. Be able to multitask and be agile in a fast-paced environment. Manage all aspects of the networking platform Troubleshoot network & system issues Monitor active network and server infrastructure Perform routine preventative maintenance on equipment Administer network security measures to prevent system interruptions or breaches Execute sensitive data backup and restoration procedures Document all technical procedures and user guides Qualifications: Previous experience as a network or systems administrator Knowledge of TCP/IP and data protocols Ability to prioritize and multitask Deadline and detail-oriented Strong troubleshooting and critical thinking skills Be highly organized. Be able to self-manage. Must possess excellent customer service and communication skills. Possess an inclination for learning new technologies quickly. Have Service/Help Desk and/or NOC experience. At least four years of experience diagnosing hardware/software issues, administering networks and performing end-user support. This is NOT an entry-level position. Candidate MUST have significant prior desktop, server, and network administration experience. Must be able to install, configure, and troubleshoot all Microsoft Desktop Operating Systems: Windows 7, Windows 8/8.1, and Windows 10. Experience with troubleshooting mobile devices including Android and Apple devices. Must have experience installing and troubleshooting Antivirus / Security software such as BitDefender, Sophos, Kaspersky, Vipre, Eset, etc. AND experience removing viruses from systems. Must have experience with installing, configuring, and troubleshooting Office 2007, 2010, 2013, and 2016 suites. Experience with configuring Microsoft Outlook with Exchange accounts as well as IMAP, POP, Gmail, etc. Experience installing network printers and setup of printers on computers. Experience with ticketing systems to track customer problems to resolution. ABSOLUTELY MUST BE ABLE TO COMMUNICATE WELL WITH END USERS IN A FRIENDLY NON-TECHNICAL MANNER. NO “GEEK SPEAK” WITH END USERS. Experience with configuring Firewalls and VPN / SSL VPN solutions Experience with installing, configuring, and troubleshooting Microsoft Server 2008, 2008R2, 20012R2, 2016, Small Business Server 2008 & 2011. Experience with Microsoft Active Directory implementation and group policy (not just adding users and resetting passwords). Must have prior experience actually setting up AD and Group Policies. Experience with Block Level backup software for servers such as StorageCraft and Veeam Backup & Replication Experience with Managed Network Switches and VLAN. Experience installing and troubleshooting Cat5e and Cat6 network cabling and telecom wiring. Experience with setting up, deploying, administering, and migrating to cloud email services such as Office 365, Google Apps, SugarSync, Dropbox, etc. Experience with Virtualization technologies including Microsoft Hyper-V, VMware and Citrix XenServer but primarily VMWare. Experience with Medical EHR systems administration (Centricity, ECW, Greenway Health, etc.)
    $59k-83k yearly est. 60d+ ago
  • IT Technician

    Eagle Distributing of Memphis 3.7company rating

    Technical support specialist job in Memphis, TN

    Job Details Entry Memphis - Memphis, TN Undisclosed N/A Full Time Undisclosed Undisclosed Undisclosed Undisclosed Information TechnologyDescription This position is responsible for providing basic computer and IT support for the location. This position is also responsible for performing general office duties as assigned. The IT Technician will support users with installation and upgrades of basic hardware/software and networking components to meet personal computer needs; will diagnose and troubleshoot basic computer problems (software and hardware); will assist computer users with day to day operations, and will work with the corporate IT Manager to resolve technical problems and business critical projects as needed. The IT Technician will maintain log of user & technical support issues & provide reports to management as required. Gather data & manage computer inventory on a consistent basis. Responsible for continuous maintenance on all computers/workstations, including but not limited to: hardware maintenance & repair,operating system clean-up & maintenance, Microsoft & other application maintenance & ensuring updates are installed properly. Participate in various IT infrastructure related projects, roll-outs and implementation as needed. Responsible for setting-up/configuring new computer inventory for individual users/departments as needed. This is a full-time position with terrific benefits, including medical, dental, and 401(k) plans, paid vacation and personal leave, plus more. This is a Monday through Friday job, usually 8 am to 5 pm; some scheduling flexibility is required in order to fill in for/back up other positions during vacations, etc. Qualifications Qualified individuals will have a knowledge of basic computer and network security, including firewalls, Anti-Virus, Wireless Security. The IT Technician must be able to solve problems, maintain confidentiality, and possess a sense of urgency for time-sensitive tasks. The ability to multi-task across different areas of the business is important, and the successful candidate must be able to work cordially and professionally with other employees as well as customers. This is a role where attention to detail is essential. The successful candidate must also be knowledgeable of Microsoft OS: Windows 7, Windows 8 and Windows 10; Microsoft Office: 2010, Office 365. Experience with iOS, Android, Windows Mobile devices.
    $32k-43k yearly est. 60d+ ago
  • Hazwoper Technician - Level 1

    TAS Environmental Services 4.2company rating

    Technical support specialist job in Memphis, TN

    Job DescriptionDescription: TAS Environmental Services, LP- Emergency Response Services & Environmental Solutions ready to respond wherever, whenever, every time. TAS Environmental Services is headquartered in the Dallas, Texas area and serves companies of all sizes across the South and into the Midwest. For over 100 years, our industrial economy has been built on Oil & Gas, technology, and infrastructure. Today, it is essential for every business and municipality to have a "go-to" vendor for environmental solutions, from industrial cleaning services to emergency response services, to hazardous waste transportation and box rentals. We are prepared 24/7 and every day of the year. At TAS Environmental Services, LP, the Technician will assist in the day-to-day operations to include emergency response, cleaning of equipment, inventory of supplies and assets, and industrial tank cleaning. Potential for dirty and physically demanding work environment along with strenuous physical labor. BENEFITS TAS Environmental Services offers a competitive benefits program, including comprehensive group health and related benefits plan. The following list of benefits is offered only to employees in regular (full-time) positions: Health & Wellness: Comprehensive Medical, Dental, and Vision Coverage Mental Health Support Programs Supplemental Benefits - Accident, Critical Illness, etc. Access to a company provided Employee Assistance Program Retirement & Financial: 401(k) with Company Match Life Insurance and Disability Coverage Work-Life Balance: Generous Paid Time Off (PTO) Paid Time Off increases based on years of service Holidays - seven (7) Floating Holidays - two (2) Professional Development: Access to Online Learning Platforms Annual Conference and Workshop Allowances Additional Perks: Work Boot Program Team Building Events Requirements: RESPONSIBILITIES Handling various products, hazardous and non-hazardous materials Performing industrial work and biohazard cleanups Staging, profiling, and processing for disposal hazardous and non-hazardous waste Assist in the removal of soil, debris and other materials, and cleaning up spill sites Operate and clean equipment. Maintaining logs of working hours in compliance with all applicable state and federal regulations Up to 25% travel as needed - location may differ Other duties as assigned COMPETENCIES/SKILLS Strong observation skills Technical proficiency with field equipment Knowledge of environmental regulations Data collection and analysis skills Ability to work outdoors in all weather conditions Excellent communication skills Proficient in critical thinking Teamwork oriented Physical Requirements: While performing the duties of this job, the employee is regularly required to talk and hear This position requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing at times The employee must frequently lift or move items up to 60 pounds Must be able to frequently climb stairs and ladders May occasionally deal with heights Ability to wear Personal Equipment, including Respiratory Protection Consists of both office setting and physical jobsite Able to work in confined spaces when needed Education and Experience: HAZWOPER and Confined Space certifications preferred Ability to read, write and do mathematics Class C (Texas) or equivalent required Level 1 Technicians will be responsible for obtaining and maintaining several certifications while employed including: HAZWOPER 40 OSHA 10 and 30 MSHA(Mine Safety and Health Administration) Certification CSE/R(Confined Space Entry/Rescue) Certification CPR Certification H2S Certification First Aid Certification EEO/AA Employer/ Veteran/ Disabled Statement: TAS Environmental Services, LP provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. TAS Environmental Services, LP is recognized as a leading regional provider of Environmental Services. Our service offer includes Emergency Response, Industrial Cleaning, Waste Management and Midstream Services and Solutions. Our mission is to build unrivaled partnerships by being an invaluable safe resource to our customers through knowledge, collaboration, and the dedication of our people. We aim to deliver best-in-class performance across the business system while adhering to our core values and maintaining the highest standard of ethical business practices.
    $27k-36k yearly est. 21d ago

Learn more about technical support specialist jobs

How much does a technical support specialist earn in Southaven, MS?

The average technical support specialist in Southaven, MS earns between $24,000 and $62,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.

Average technical support specialist salary in Southaven, MS

$39,000

What are the biggest employers of Technical Support Specialists in Southaven, MS?

The biggest employers of Technical Support Specialists in Southaven, MS are:
  1. Insight Global
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