Technical writer jobs in Austin, TX - 60 jobs

* Technical writing experience in RMA, depot repair, reverse logistics, warranty services, field service, or manufacturing/service operations * Ability to interpret BOMs, schematics, part catalogs, serialization/lot tracking, repair disposition codes, and test fixture documentation * Strong proficiency with documentation tools: Authoring: Confluence, MadCap Flare, Adobe FrameMaker, Oxygen XML, Microsoft Word KM/Publishing: SharePoint, Git, Markdown, static site generators Visualization: Visio, draw.io, Lucidchart for process maps and diagrams Salary Range: $80,000-$120,000 a year #LI-CM2

Expected Duration: 4 months / 800 hours Austin, TX 78752 (Onsite) I. DESCRIPTION OF SERVICES Develops and maintains user and technical documentation and project process documentation for Information Technology Teams. Understands the user's view of applications and/or technology and is able to put procedures in a logical sequence. Provides expertise on technical concepts of applications and /or user groups and structuring procedures in a logical sequence, due to a broad understanding of the applications. Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses. May be responsible for coordinating the display of graphics and the production of the document. Performs highly advanced (senior -level) technical writing work coordinating the composition, organization, and editing of compiled information. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment. Employees at this level may independently perform the most complex technical writing work and may prepare and refine material for speeches and public presentations. Aid IT in documenting the environment, policies, procedures, and plans of the IT Division. Work involves conducting detailed analysis of and extensive research on data, providing results, and monitoring and implementing data quality. Develop and implement customer -centric metrics and reporting. Support performance, quality, and improvement efforts to help streamline processes through data analysis and visualization. Manage the analysis of data and embrace evaluative thinking that includes posing thoughtful questions about data, getting feedback from key stakeholders, and using data to support staff, programs, and operations. RequirementsII. CANDIDATE SKILLS AND QUALIFICATIONS Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. Years Required/Preferred Experience 8 Required Experience in composing, reviewing, and editing technical documents, policy manuals, procedural documents, operational guidelines, materials, and reports. 8 Required Previous experience researching, developing, and disseminating information on techniques for organizing and presenting policy, procedure and technical information. 8 Required Ability to consult with technical staff in the development of documentation, policy and procedural material. 6 Required Previous experience preparing responses to correspondence, reports, surveys, questionnaires, and other requests for information 6 Required Experience creating and presenting policy and procedure updates, reports, options and feedback to upper management and C Level stakeholders. 5 Preferred Previous technology writing experience in the public sector 5 Preferred Knowledge of IT policies and procedures

Technical Writer Contract: 12months + potential extension *Must be local to the Austin area and be able to be onsite 5days/week We are looking for an experienced Technical Writer to assist our client in developing a comprehensive policies and procedures manual to document and enhance the organization's key functions. The successful candidate will be adept at collaborating with different departments to collect, transcribe, and structure their policies and procedures. The ideal candidate will have prior experience working with public utility type of companies with the ability to understand their business and produce clear, visually engaging documentation. This is a fantastic opportunity to contribute to an important public sector project. If you possess the necessary skills and are ready to take on this challenge, we invite you to apply and be a part of this impactful initiative. Qualifications/Requirements: Bachelor's degree in Business, Communications or a related field At least 5 years of experience in mapping policies and procedures Demonstrated ability to develop flowcharts, create graphics, and compile policies and procedures into structured manuals Proven skill in documenting complex information in a logical and organized manner Excellent verbal and written communication skills, with the ability to interact effectively with diverse teams and stakeholders Previous experience within a government agency or in a highly regulated public utilities sector is strongly preferred Duties/Responsibilities: Collaborate with multiple business units to document their policies and procedures Create detailed and accurate records of processes Develop flowcharts and other visual aids to represent policies and procedures in a logical and user-friendly sequence Assemble and finalize the policies and procedures manuals, integrating graphics and text Revise and update documentation based on feedback from staff to ensure accuracy and clarity Genius Road, LLC is proud to be a Certified Women's Business Enterprise, an Equal Opportunity Employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.

The Technical Writer will be responsible for: Developing and maintaining user and technical documentation and project process documentation for Application Teams. Understanding the users view of applications and/or technology and can put procedures in a logical sequence. Providing expertise on technical concepts of applications and /or user groups and structuring procedures in a logical sequence, due to a broad understanding of the applications. Drafting technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses. May be responsible for coordinating the display of graphics and the production of the document. Additional job details and special considerations Performs highly advanced (senior-level) technical writing under the director of the Section Director. Coordinates the review, evaluation, composition, organization, and editing of technical documents, materials, and reports. Participates in business analysis, process planning, and agency policy and procedure development and implementation. Coordinates projects and teams' activities to achieve Section goals and objectives. Studies and analyzes operations and issues and prepares reports of findings and recommendations in the different points of service. Prepares and assists in the preparation of administrative reports, studies, and specialized technical projects. Provides consultative services and technical assistance to plan, implement, and monitor effective programs and services. Works with program staff in determining trends and resolving technical issues. Reviews and evaluates information on service delivery system methods, outputs, and activities to identify gaps in resources and recommend improvements. Develops procedures and workflows. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment. Attends work on a regular and predictable schedule and performs other duties as assigned. Job Duties: (30%) Conducts detailed studies and reviews, defines problems in areas such as administrative practices, workflow, and other business processes. Functions as a consultant to plan, implement and monitor effective business process improvement recommendations. (25%) Develops management/workflow reporting tools for program areas. Compile and analyze statistical information to assist management in making informed decisions. (20%) Assist with tracking the development and approval of business processes, systems, and reporting requirements. Coordinates with program and IT staff in discovery, development, and implementation of program systems. (20%) Develop workflow procedures and provide training, technical assistance, and information-sharing to program staff. (5%) Other duties as assigned: include but are not limited to actively participating and/or serving in a supporting role to meet the agencys obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. The division is an active partner in response activities. Such participation may require an alternate shift pattern assignment and/or location. A successful Technical Writer will bring: Knowledge: Knowledge of business and management principles involved in business evaluation, strategic planning, resource allocation, leadership techniques, coordination of people and resources, and of project management principles and practices; Familiar with computer systems and data systems, processes, and visualization tools; Understanding of public administration and management techniques; program planning and implementation; Knowlege of project management practices, principles, and processes; Understanding of Software Development Life Cycle (SDLC) methodologies. Skills: Skilled in business, program, and system analysis; Ability to developing goals, objectives, and procedures to monitor and evaluate progress; Ability to create writing analyses, documentation, and reports; Skilled in organizing and presenting complex information to a variety of audiences verbally and in writing; Has the ability to identify problems, evaluate alternatives, and negotiate and implement solutions; Ability to translate complex technical information verbally and in writing for non-technical audiences. Ability to maintain excellent working relationships with all stakeholders to deliver multiple interdependent initiatives that span various stakeholders; Devise effective solutions to administrative and fiscal barriers and problems; Create concise, accurate reports; develop and evaluate policies and procedures; Write and revise standards and procedures; Assess and manage priorities; Communicate clearly, concisely, and effectively; Work in a team-approach collaborative environment; Apply a critical and analytical approach to problem-solving; Gather, assemble, and analyze facts; Plan, organize, schedule, and monitor completion of assigned projects; Work independently and to deliver results in an environment of broad, consultative management. Requirements: 4-7 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for initiative and independent judgment.

Employment Type: Full-Time, Experienced Department: Technology Support CGS is seeking an experienced Senior Technical Writer to provide consultative, analytical, and documentation support for a large Federal agency initiative. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: * Drafting and development of technical documentation related to a variety of projects in the IT space. * Work closely with project stakeholders to establish technical processes and procedures. * Document projects through the SDLC. * Provide status reports for multiple ongoing projects and related documentation efforts. * Assist with both user and admin level documentation. Qualifications: * Excellent writing and Communication skills. * 5+ years experience with development of technical documentation. * 3+ years experience with development of user documentation. * Fluency with industry standard technical summary and reporting techniques including Agile project management methodology. * Ability to produce quality work independently or in a group setting. * Experience with MS Office Suite including Visio. * Willingness and ability to pass background check/security screening. Ideally, you will also have: * Familiarity with Business Intelligence/Analysis applications. * Experience with Government software development policies and procedures. * Client facing communication experience. * Federal Agency issued security clearance. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. * Health, Dental, and Vision * Life Insurance * 401k * Flexible Spending Account (Health, Dependent Care, and Commuter) * Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Email: [email protected] #CJ $81,120 - $117,173.33 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We are focused on imparting effective business staffing services through high level cost effective solutions. We have a strong foundation built on legacy and emerging technologies, including excellent track record of on-time delivery. We are leaders in providing additional custom IT Services with a proficient approach towards development of emerging mobile-based applications and web based application development. We are emerging as one of the largest private talent sourcing and management firms in the US. Our client- one of the leading ICT for development - ICT4D - organization, providing low cost solutions using ICT to tackle poverty and to overcome disadvantage, working closely with local communities seeks an accomplished IT Security Leader. Job Description Title: TECHNICAL WRITER Location: Austin TX Duration: 12 + months MUST HAVE: 7+ Years Extensive experience in composing, compiling, organizing, researching, writing, editing, producing and maintaining technical documents, manuals, system physical and logical topologies, special reports, software users manuals, procedural guides, administration guides, installation and configuration guides, and release notes. 7+ Years Provides broad expertise on technical concepts of applications and user groups, and structures procedures in a logical sequence. 7+ Years Experience and ability to confidently interview subject matter experts to gather content; ability to confer with staff in the development of formats, graphics, and the layout of publications. 7+ Years Ability to understand and translate the user's view of applications and technology to put procedures in a logical sequence; ability to develop and maintain user technical documentation and project process documentation. 7+ Years Develops, enhances, and maintains user documentation for multiple applications including documentation required for the operations provider. 7+ Years Extensive skill in effective verbal and written communications, ability to interview computer professionals and subject matter experts to get information necessary for the creation of technical documents 7+ Years Works with technical staff to ensure technical reviews of documents are conducted properly and timely. Plans and finalizes production of documentation, including formatting, for final delivery. Ensures deliverables are suitable for reproduction and web publishing. 7+ Years Expert ability in Microsoft Word, Excel, PowerPoint, and Visio. 7+ Years Knowledge of software development life cycle methodologies. 7+ Years Ability to analyze and problem solve. 7+ Years Ability to establish and maintain effective and professional working relationships with others at all times in the course and scope of conducting business PREFRENCES: 5+ Years Demonstrated ability to work on several documents at the same time, write according to established standards, and follow established procedures. 5+ Years Technical writing for installation of various IBM suite of COTS products. 2+ Years Familiarity with video capturing software, such as Camtasia, to compose documents from actual installations. 1+ Years Familiarity with Adobe Creative Suite. 1+ Years Experience using Rational ClearQuest and Rational ClearCase ROLE RESPONSIBILITIES: The Technical Writer will collaborate with developers, engineers, and other technical personnel to produce high-quality, easily understandable documentation. Work is accomplished in a highly collaborative environment and independently with a focus on quality and customer service. Works under minimal supervision with considerable latitude for the use of initiative and independent judgment. Additional Information I would love to talk to you if you think this position suits your interest. If you are looking for rewarding employment and a company that puts its employees first, we would like to work with you. We also offer group health insurance. NOTE: “Candidates that are offered a position are required to pass pre-employment drug and background screening”

Akkodis is seeking a Senior Technical Writer for a Contract with a client in Austin, TX. You will be responsible for creating clear, accurate technical documentation for developer workflows and product features. Rate Range: $50/hour to $53/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. Senior Technical Writer job responsibilities include: * Design, organize, and write technical content such as user manuals, onboarding guides, system architecture overviews, and FAQs for internal developer audiences. * Collaborate with cross-functional teams (Product Managers, UX Designers, Engineers, QA) to gather source material and define documentation requirements. * Translate complex technical workflows into clear, digestible content tailored for developers and internal teams. * Develop and maintain documentation templates and style guides to ensure consistency across all deliverables. * Review and update documentation regularly based on product updates and user feedback to maintain accuracy and relevance. * Drive content strategies to improve onboarding efficiency and user enablement, ensuring alignment with product development timelines. Required Qualifications: * Bachelor's degree in English, Technical Communication, Computer Science, or a related field. * 8-12 years of experience in technical writing, preferably in a product-based or SaaS environment. * Proven ability to create clear, accurate onboarding documentation and user guides for technical and developer audiences. * Strong proficiency in documentation tools (e.g., Confluence, Notion) and ability to quickly grasp complex technical concepts and translate them into simple, digestible content. If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at *****************************. Pay Details: $50.00 to $53.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ****************************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: * The California Fair Chance Act * Los Angeles City Fair Chance Ordinance * Los Angeles County Fair Chance Ordinance for Employers * San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job DescriptionLightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility. We are seeking a Technical Writer to create, organize, and maintain internal and external documentation that supports our services, operational processes, and technical training initiatives. This role sits within the Education Services team, which functions as an operations-focused, technical training group. The Technical Writer partners closely with Operations, Engineering, Support, Security, Product, and Marketing to transform complex technical information into clear, consistent, and usable materials for audiences with varying levels of technical expertise. The ideal candidate is an investigative communicator-comfortable diving into technical detail, interviewing subject-matter experts, and shaping raw information into polished documentation and training assets that reduce friction, improve operational readiness, and increase organizational alignment. The majority of this role's work is focused on internal operations and training content, with secondary support for customer-facing materials.Responsibilities: A successful Technical Writer will support Lightedge's documentation and training ecosystem by: Developing and maintaining documentation: Create and update process documentation, standard operating procedures (SOPs), runbooks, responsibilities matrices, RACI charts, service/process overviews, knowledge base articles, and customer-facing technical content as needed. Documenting services and operations: Partner with Engineering, Operations, and Product to document Lightedge services and platforms, including provisioning steps, dependencies, SLAs, escalation paths, monitoring/maintenance expectations, and support workflows. Supporting technical training development: Work with the Education Services team to produce content for technical training courses, job aids, onboarding materials, and learning assessments (including materials suitable for SCORM packaging and delivery through an LMS). Owning documentation standards: Define and maintain style guides, formatting standards, versioning practices, and review workflows to ensure consistency, traceability, and quality across all documentation assets. Collaborating with SMEs: Interview engineers, architects, operations staff, trainers, and support teams to extract accurate information and turn it into digestible written material, diagrams, and process flows. Translating complexity for different audiences: Convert deep technical concepts into content tailored to the audience (e.g., NOC/SOC, support staff, implementation teams, partners, or customers) without sacrificing precision or correctness. Managing documentation tools and repositories: Administer and improve documentation repositories (e.g., SharePoint, Confluence, ServiceNow Knowledge, LMS), ensuring content is searchable, logically organized, access-controlled, and aligned with Knowledge-Centered Service (KCS) practices where applicable. Maintaining the documentation lifecycle: Track and coordinate updates tied to product and service changes, audits, compliance requirements, and operational adjustments; ensure documentation remains in sync with the official service catalog and training curriculum. Ensuring accuracy and quality: Review and edit content created by technical teams for clarity, structure, flow, and adherence to established standards; coach contributors on effective documentation practices. Contributing to cross-team initiatives: Assist Support, Product, and Marketing teams with technical content needs (such as diagrams, process flows, FAQs, and service descriptions), primarily to ensure technical accuracy and alignment with current services and operations. Driving continuous improvement: Identify documentation gaps, duplications, and process pain points; propose and implement improvements that reduce tribal knowledge, shorten time-to-competency, and improve operational efficiency. Experience: 3-5+ years of experience in Technical Writing, Documentation Management, or a related discipline within a technology-driven organization. Proven ability to write clearly for both technical and non-technical audiences, translating complex concepts into accessible documentation. Experience creating structured materials such as SOPs, runbooks, service/product guides, responsibilities matrices, RACIs, process documentation, training manuals, and knowledge base content. Ability to conduct SME interviews, research technical subjects, analyze diagrams or architectures, and validate accuracy through hands-on review when appropriate. Strong organizational skills with experience managing documentation repositories, version control, and structured content workflows. Strong written and verbal communication skills with excellent attention to detail, consistency, and clarity. Familiarity with cloud, networking, security, or data center technologies is strongly preferred. Experience with Microsoft 365; familiarity with tools such as Confluence, SharePoint, Visio or other diagramming tools, LMS platforms, and collaboration systems is a plus. Experience working with operations, support, NOC/SOC, or implementation teams and understanding their documentation and training needs. Ability to collaborate effectively across departments and manage multiple documentation projects simultaneously in a fast-paced environment. Experience with ServiceNow Knowledge Management, the KCS framework, and SCORM (including SCORM development or packaging experience) is highly beneficial. Proven ability to influence without formal authority-driving adherence to documentation standards and timelines across Engineering, Operations, and Support teams. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Staff Technical Writer -Computing and Graphics Documentation Duration: 12-months Contract The Computing and Graphics (CG) team at client is looking for a highly skilled Technical Writer to develop, maintain, and modernize x86 software and hardware documentation. In this role, you will utilize your expertise of DITA and develop technical documentation. Key Responsibilities •Develop and maintain structured technical documentation for x86 architecture and system-level features using DITA XML and CCMS. •Implement advanced information architecture practices, including profiling attributes and conditional text, topic/map reuse and structural reuse with submaps. •Support HTML and multi-channel publishing, ensuring accessibility and usability for internal and external audiences. Required Qualifications: •Excellent collaboration and communication skills, with the ability to work across global teams. •Proven experience in technical writing within the semiconductor industry. •Expertise in structured authoring using DITA XML. •Strong knowledge of CCMS platforms (IXIASOFT or equivalent) and familiarity with content governance workflows. •Proficiency in information architecture principles, including reuse strategies such as profiling attributes (conditionalization). Preferred Qualifications: •Python scripting experience for documentation automation. •Experience with content migration projects and legacy format conversion. •Project Management experience to drive documentation initiatives and cross-functional alignment. Tools & Technologies •IXIASOFT CCMS (or similar) •DITA XML / oXygen XML Editor •HTML/CSS •Adobe Acrobat •Adobe FrameMaker •JIRA Cloud •Python (automation scripts) •Microsoft Word / Excel / Visio Academic & Industry Background Bachelor's degree with 8+ years of experience or Master's degree with 5+ years of experience in Technical Communication, Electrical Engineering, Computer Engineering, or a related field with at least 3 years in structured content and CMS environments. Team Dynamics Highly collaborative environment with cross-functional engagement (GPU architecture, software engineering, program management). Emphasis on innovation, automation, and continuous improvement. Opportunities to mentor junior writers and influence client -wide documentation standards. Why This Role Matters This position is critical to enabling scalable, reusable, and automated documentation workflows for Client products. You will help shape the future of technical content delivery, ensuring clarity, accuracy, and efficiency for internal teams and external customers. We enable client customers to develop laptops, desktops, workstations, embedded devices, and servers using client technologies

WHO WE ARE Apex Fintech Solutions (AFS) powers innovation and the future of digital wealth management by processing millions of transactions daily, to simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech solutions enables us to support clients such as Stash, Betterment, SoFi, and Webull, and more than 20 million of our clients' customers. Collectively, AFS creates an environment in which companies with the biggest ideas in fintech are empowered to change the world. As a global organization, we have offices in Austin, Dallas, Chicago, New York, Portland, Belfast, and Manila. If you are seeking a fast-paced and entrepreneurial environment where you'll have the opportunity to make an immediate impact, and you have the guts to change everything, this is the place for you. AFS has received a number of prestigious industry awards, including: 2021, 2020, 2019, and 2018 Best Wealth Management Company - presented by Fintech Breakthrough Awards 2021 Most Innovative Companies - presented by Fast Company 2021 Best API & Best Trading Technology - presented by Global Fintech Awards ABOUT THIS ROLE At Apex Fintech Solutions, we've got an amazing track record of success and fostering ongoing innovation. Our technical writing staff sits at the leading edge of this disruption and are responsible for communicating the scope and impact of Apex's top of class financial infrastructure products and software solutions to technical and financial client personas. If you thrive off the energy of an enthusiastic collaborative team and love to learn and problem solve, we want to hear from you. As a Senior Technical Writer at Apex Fintech Solutions, you're responsible for the development of technical documentation to support Apex's platform, including our APIs and the clients who use them. In addition to your expert skills producing content for developer audiences, this role demands agility to support rapid software-development cycles. Your ingenuity and resourcefulness will be critical as you adapt to varying circumstances, shifting timelines, and collaborate across multiple teams to achieve objectives. You excel in understanding the perspective of your audience, ensuring clarity and depth in your communications. Moreover, you possess a keen curiosity and a drive to continuously learn about the products you document. In this role, your primary responsibility will be to update and create new technical content for the Apex API and our externally facing knowledge base. Operating in two-week sprints, you will partner closely with Product Managers, Engineers, Technical Content Management, and other key stakeholders across Apex to ensure the accuracy and completeness of our documentation. As a Senior member of the team, you will lead by example, consistently delivering high-standard content that adheres to our writing guidelines. You will also mentor less experienced team members, identify opportunities for increased efficiency and enhancements to our content offerings, and uphold best practices and professionalism, even under pressure. Duties and Responsibilities Develop and maintain API and knowledge base content that meets industry standards, keeping pace with product development teams and adhering to style guidelines. Collaborate closely with product engineering, product management, integration teams, and other internal stakeholders to write API documentation and programming guides. Represent the Technical Content team in a positive light across the Apex organization, helping to enhance our reputation for excellence. Assume an active role as a leader for the team, supporting Tech Content management in things like sprint planning and work-balancing efforts, always ready to pitch in and lend a hand as needed to get the team across the finish line. Requirements and Qualifications Bachelor's degree or higher (in English, technical communications, computer science, or a similar field) 7+ years of experience as a technical writer for a developer audience at a fast-paced software company Proven experience writing detailed, user-centered API and programming documentation in a fast-paced software environment Outstanding ability to grasp and communicate interrelationships between topics clearly and meaningfully and to present information in a logical hierarchy and in a consistent manner Ability to handle and prioritize multiple focus areas and tasks Enthusiasm for cross-functional collaboration with people at all levels of an organization Courage to advocate for yourself and for our user's needs, backing your opinions with experience and facts A bias for action and a positive attitude with an innate and finely tuned attention to detail Current knowledge of the evolving style of technical documentation and enablement resources for developer audiences Ability to work in US time zones (ideally Central Standard Time) Experience with Markdown or another markup language, GitHub, Jira, and Swagger One or more programming languages (Java, Go, Python, Typescript) A strong writing portfolio to demonstrate these skills Preferred qualifications An advanced degree in a related discipline Programming experience Experience designing or documenting an enterprise API solution Experience with a documentation portal and/or ticketing environment such as Readme or Zendesk Work Environment This job operates in a hybrid, office environment 3 days per week #product management #mid-senior #full-time #LI-SG1 #APEX Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Our Rewards We offer a robust package of employee perks and benefits, including healthcare benefits (medical, dental and vision, EAP), competitive PTO, 401k match, parental leave, and HSA contribution match. We also provide our employees with a paid subscription to the Calm app and offer generous external learning and tuition reimbursement benefits. At AFS, we offer a hybrid work schedule for most roles that allows employees to have the flexibility of working from home and one of our primary offices. EEO Statement Apex Fintech Solutions is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics. Disability Statement Apex Fintech Solutions is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please submit your request via the Candidate Accommodation Requests Form. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process.

Senior Scientific Writer Brain-related illness is one of the last great frontiers in medicine, not because the brain is unknowable, but because it has been inaccessible. Paradromics is building a brain-computer interface (BCI) platform that records brain activity at the highest possible resolution: the individual neuron. AI algorithms then decode this massive amount of brain-data, enabling the seamless translation of thought into treatments. Our first clinical application, the Connexus BCI, will help people who are unable to speak, due to ALS, spinal cord injuries and stroke, to communicate independently through digital devices. However, the capabilities of our BCI platform go far beyond our first application. With the brain in direct communication with digital devices, we can leverage technology to transform how we treat conditions ranging from sensory and motor deficits to untreatable mental illness. The Role The Senior Scientific Writer is responsible for creating elegant, accurate, and compelling scientific content that brings Paradromics' technology differentiators, pre-clinical and clinical progress, and data science innovation to life. You will translate complex science into clear messaging that validates our design rationale and demonstrates the impact of our work to investors, clinicians, academics, and the broader tech community. This role sits on the Marketing team and works closely with leaders and technical subject matter experts across R&D, Neuroscience, Engineering, Data Science, and Clinical. Responsibilities Conduct interviews with Paradromics leadership and STEM subject matter experts to understand the science and its broader significance. Write accurate, science-forward content including: Technical blogs, white papers, and PowerPoints Manuscripts, posters, and grant proposals Patent claims and research protocols Partnership materials and clinical documents (e.g., surgical techniques, instructions for use) High-level engineering summaries for regulatory submissions Standard operating procedures for functional animal studies and biocompatibility testing Onboarding materials for Paradromics University Develop impactful diagrams and visual content to complement scientific narratives. Manage and coordinate contributions from technical SMEs during the creation of scientific manuscripts. Continuously expand expertise across emerging research areas including machine learning, materials science, and BCI-related publications. Edit marketing content for scientific accuracy. Required Education Bachelor's degree in a scientific or engineering discipline. Required Qualifications Strong scientific writing and editing skills; writing samples required. Experience explaining complex scientific and technical topics to varied audiences. Ability to manage multiple projects across multiple teams while meeting tight deadlines. Preferred Qualifications Advanced degree (MS or PhD) in a relevant scientific field. Background in neural engineering or systems neuroscience. Experience writing in a technical industry environment (hardware/software, biotech, or AI) or at a scientific publisher (e.g., Nature, Science, Cell). Experience using AI tools for content generation, visualization, and image creation. Familiarity with project management tools such as ClickUp. Paradromics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Job DescriptionSaronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms. Job OverviewWe are seeking a Junior Technical Writer responsible for creating clear, concise, and comprehensive documentation that communicates complex technical concepts related to our autonomous surface vessels. This requires strong attention to detail, excellent writing skills, and the ability to work collaboratively with engineers and other team members to produce high-quality documentation throughout the product development process.Responsibilities: Work closely with technical writing team to gather technical information needed in user documentation. Collaborate with engineers, designers, and other stakeholders to identify and define required documentation. Assist with creation and maintenance of technical documentation, including user manuals, system manuals, specifications, and other technical guides for the Saronic product set. Translate complex technical concepts into clear and accessible documentation that is easy for end-users to understand Ensure that all documentation adheres to industry standards and best practices. Review and edit documentation for accuracy, consistency, and clarity. Work closely with the product, engineering, and techical writing team to stay updated on project timelines, milestones, and deliverables. Continuously update and improve existing documentation based on feedback from users, stakeholders, and internal teams. Qualifications: Bachelor's degree in Technical Writing, English, Engineering, Computer Science, or a related field. At least a year of experience as a Technical Writer. Strong writing, editing, and proofreading skills, and an ability to communicate complex technical information clearly and effectively Proficiency in using documentation tools and software Docs as code experience, or front end development experience and/or experience with Javascript, SSGs, CSS, and Nunjucks templating is a plus. Excellent organizational skills and the ability to manage multiple projects simultaneously while meeting deadlines Strong attention to detail and a commitment to producing high-quality work Excellent communication skills, with the ability to collaborate effectively with cross-functional teams A proactive and self-motivated approach to work, with the ability to work independently and take initiative when needed Benefits: Medical Insurance: Comprehensive health insurance plans covering a range of services Saronic pays 100% of the premium for employees and 80% for dependents Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care Saronic pays 99% of the premium for employees and 80% for dependents Time Off: Generous PTO and Holidays Parental Leave: Paid maternity and paternity leave to support new parents Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses Retirement Plan: 401(k) plan Stock Options: Equity options to give employees a stake in the company's success Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

About the role Riot Platforms is seeking a high-impact Public Policy Specialist to help lead our policy strategy at the intersection of AI, large-scale data centers, energy markets, and regulation. This role will shape Riot's position on emerging policy and regulatory frameworks, advance constructive engagement with federal, state, and local stakeholders, and help drive the responsible growth of AI and HPC infrastructure. You will be responsible for translating complex technical and operational concepts - such as model training, grid interconnection, and demand response - into compelling policy narratives that influence outcomes and support our business execution. Essential Functions Help lead the development and execution of Riot's public policy agenda across AI, data centers, energy, and digital asset infrastructure. Monitor, analyze, and forecast federal, state, local, and international policy developments impacting AI compute, data center siting, energy procurement, and environmental compliance. Engage directly with policymakers, regulators, utilities, ISOs/RTOs, and trade associations; represent Riot in hearings, working groups, and industry coalitions. Draft public comments, testimony, issue briefs, and thought leadership on topics including AI governance, energy market participation, grid reliability, and water stewardship. Partner with Data Center, Operations, Power, and Legal teams to align business execution with evolving policy requirements, such as interconnection queues and incentive programs. Help build and maintain a dynamic policy risk/opportunity framework and briefing cadence for executive leadership and the Board. Support responsible growth initiatives, including community engagement and workforce development programs tied to AI/HPC deployments. Develop and track KPIs for policy impact and interface with external advisors and trade associations. Knowledge, Skills, and Abilities Deep understanding of AI and compute infrastructure, including model training/inference workflows, data center performance, and cooling technologies (PUE/WUE metrics). Strong grasp of power systems fundamentals, interconnection processes, demand response, and ISO/RTO market structures. Familiarity with ERCOT or FERC regulations and NERC standards; ability to interpret tariffs, rate cases, rulemakings, and environmental permits. Exceptional written and verbal communication skills with the ability to convert technical detail into clear, action-oriented policy positions. Strong ability to use data to support evidence-based advocacy and interpret complex reliability standards. High ownership mindset, bias for action, and comfort operating in a fast-paced, cross-functional environment. Familiarity with federal/state incentive programs (e.g., energy efficiency, demand flexibility) and experience with environmental permitting or large energy users/hyperscalers. Education and Experience 3-5+ years of experience in public policy, regulatory affairs, or government relations within AI, hyperscale data centers, grid regulations, or energy markets. Demonstrated success shaping complex, multi-stakeholder policy outcomes and managing direct engagement with agencies and legislative bodies. Bachelor's degree in Electrical Engineering, Public Policy, Energy Systems, or a related field. Advanced degree (Masters, Ph.D., or J.D.) is highly preferred. Compensation and Benefits Base salary range $100,000 - 115,000 commensurate with experience. 401k plan with company matching. Great medical, vision, and dental plans to choose from. Long-term and Short-term disability. Additional benefit options (Employee Assistance Program, Pet Insurance, and more). Flexible Spending Accounts. A fun company culture with tremendous growth opportunities! Riot is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Please note: We're receiving a high volume of applications and it may be some time before your application is reviewed. Are you aching to write content that brings in real results and that people actually read rather than another generic piece of content? Are you obsessed with understanding how a product works and how to make it appealing to a reader? Do you continuously look for ways to improve your writing, and dream of becoming a writer who can confidently say their content brings in customers? Then read on… this freelance position may be right for you! About the position Mint Studios is a content marketing agency based in the UK and US that helps financial services companies like Modulr, Zai, Confused.com and Jeeves acquire customers with content. We use our four pillar framework to help financial services companies turn their blog into a customer acquisition channel: A content strategy based on customer research and focused on Bottom of the Funnel keywords Content written for the level of the reader and focused on the company's product Content based on interviews with subject matter experts Content results that can be tracked We're currently looking for writers to work with us. If you're interested, here's more information on what we're looking for. Responsibilities Write 3 - 4 articles per month for one client Each article is usually 2,000 - 3,000 words, and takes around 2 weeks to write in between rounds of edits 90% of articles are based on a recording of an interview with a subject matter expert combined with desk research The process includes one outline, then 2 rounds of edits Edit content based on feedback Complete a comprehensive questionnaire and outline (our version of the “brief”) before writing the first draft. Acquire knowledge about our clients, their products or services and the audience we're targeting (you don't need a background in fintech or financial services!) What we're looking for You don't have to have a background in fintech or financial services - we can teach you that. What we really value is attitude and good writing. These are the 7 characteristics of the best writers that we work with at Mint Studios: You have clarity of thought. You can put together logical arguments in the written form and when you don't understand something you'll take the time to understand it. You are inherently curious. You want to understand a topic inside out. You'll do the right amount of research and ask the right questions till you feel confident writing and talking about the topic. You are detail oriented. You care about delivering something great, even when no one is watching. You're constantly thinking of the bigger picture. You like to understand how the content in the interview fits into the product, the client, and the strategy. You take responsibility for your skillset. You're always trying to become a better writer and are open to new processes and ways of working. You are empathetic. You can put yourself in the shoes of the reader and of the client. You try to understand their perspective and will ask questions if you don't. You like working with smart, fun and collaborative people where you are supported and your career is developed! You might not be a good fit if... You don't enjoy explaining complex topics. You are a creature of habit and prefer to stick to your own writing processes or are not open to learning new processes. You don't enjoy the research process (understanding the topic, product and the content strategy in depth, listening to and analysing the interview for the main takeaways, etc). You don't like asking for advice, asking questions or you are not comfortable with feedback. You are not interested in improving your writing skills The password to apply is: The Hobbit About Mint Studios Mint Studios is a content marketing agency that helps helps financial services companies acquire customers and position themselves as experts with content marketing. Our main differentiation point from other agencies is that we create content that is optimised for conversions and leads, not just traffic. We do this by creating Bottom of the Funnel content, which involves understanding our client's ideal customer and creating content that is designed to sell, not entertain. You can learn more about BOFU here: What is BOFU (Bottom of the Funnel) Content and Why Is it Important? Although we only work with financial services companies, these range from crypto, to budgeting apps, to enterprise payments companies and consultancies. You won't be writing about the same topics over and over again. These are some examples of BOFU content we've written for clients: How To Get Health Insurance As An Expat In The Philippines Paying International Vendors & Suppliers: What's the Best Way? Wave Alternative In Australia: Parpera Top corporate incubators [2023] Examples of more technical content: Top marketplace payment providers in Australia: We compare 4! Payroll payments solution: How to innovate with Modulr Marketplace fraud prevention: how to fine-tune your current system You can learn more about why we set up the agency here: Why I Set Out to Build a Financial Content Marketing Agency Why I Joined Mint Studios: Michelle Maiellaro Why I Joined Mint Studios: Elliot McGuire Mint Studios Careers Compensation and benefits of working with Mint Studios We pay $300/£250/per article to begin with, and once you're trained on our methodology and we're confident in your writing (this usually takes 3 - 4 articles) we then go to the next stage, where we pay $450/£350 per article. For our payment clients, we pay $600/£500 per article once you're trained. If you pass our “probation period”, we can offer a long-term contract (at least 6 months). We can also offer a full-time position if you're interested. We pay on-time, usually on the first Friday of the month. As long as articles are delivered on time, you can work when you want. You don't have to know about financial services (but you do have to be willing to learn). We value good writing more. You'll be able to see how your content delivers impact and helps our clients acquire customers. We give a lot of detailed feedback. You won't get vague feedback like “can you make this less confusing?”. We try to make our feedback to the point and we'll always look for ways to improve the article ourselves (so you're not left coming up with alternatives alone). You'll have the opportunity to grow: we only hire content strategists from within, and we're always looking for strategists. You'll have a chance of learning about content strategy and learning how to turn readers into leads. Interested? Apply on the next page!

Austin based or willing to relocate, video Content Script Writer job opening a fast -thinking, adaptable, and creatively gifted storyteller who can script compelling, authentic, and high -impact video content across YouTube, online courses, and social media channels. The Opportunity You'll write scripts and outlines that bring the brand's ideas to life through video. From YouTube episodes and live event openers to TikTok hooks and educational course modules, your words will shape the voice and tone of a movement followed by millions.] You'll work directly with the Founder and video leadership team to blend story, insight, and emotion into scripts that drive engagement, learning, and growth. Key Responsibilities Write engaging, high -impact scripts for YouTube videos, short -form social clips, podcasts, and online courses. Translate complex business, investing, and mindset ideas into concise, story -driven narratives. Collaborate with the CEO, content strategists, and video editors to ensure story flow and tone are consistent and powerful. Research trends, topics, and formats that align with the brand's message and community. Adapt long -form concepts into short, snappy social -first versions (and vice versa). Contribute to creative brainstorms, campaign concepts, and editorial direction. Track performance data and viewer engagement to refine future scripts and formats.] BluZinc A -Player Criteria We are only considering A -Players who: Have 3-7+ years' experience writing video, podcast, or course scripts within digital media, eLearning, or online coaching brands. Have spotlight achievements , such as: Writing scripts or campaigns that achieved high view counts, engagement, or conversion . Developing story frameworks for successful YouTube channels, courses, or event productions. Crafting scripts that transformed audience complexity into clarity and impact. Have a deep understanding of tone, pacing, and visual storytelling . Are comfortable writing for on -camera talent with a conversational, authentic voice. Thrive in a fast -paced, founder -led environment that values initiative, originality, and clarity. Are based in Austin, TX or willing to relocate for in -person creative collaboration. Why Join Help shape the storytelling engine of a brand that inspires millions worldwide. Collaborate with a high -performance team redefining business, media, and education. See your words come to life on screen - watched, shared, and acted upon globally. Competitive salary, performance bonuses, and creative growth opportunities. Apply or Refer an A -Player If this opportunity aligns with your creative skills and ambition, please apply with your resume and writing portfolio , or share this role with your network .

WHAT YOU DO AT AMD CHANGES EVERYTHING At AMD, our mission is to build great products that accelerate next-generation computing experiences-from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challenges-striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career. As an AMD Co-Op, you'll be placed at the epicenter of the AI ecosystem, working alongside experts and industry pioneers. You'll do important work, learn new skills, expand your network, and gain real-world experience on projects that impact millions of end-users worldwide. Whether you're an undergrad or a PhD student, your contributions matter-and your experience here will be a launchpad for what comes next. JOB DETAILS: * LOCATION: Austin, TX * ONSITE: This role requires the student to work full time (40 hours a week), onsite (3-5 days/week) throughout the duration of the co-op term * DURATION: May 18, 2026 to December 11, 2026 WHAT YOU WILL BE DOING: The AMD Client Business Unit's Technical Documentation Department is looking for a Technical Writer intern with the knowledge and ability to write and edit engineering-level documents for x86-based computer hardware and software. In addition, experience with Word, FrameMaker, Adobe Acrobat Pro, Visio, Jira, and Confluence is preferred. Knowledge of DITA XML is a plus. * Knowledge of x86 processor architecture. * Knowledge of motherboards that support x86 processors. * Ability to write about hardware and software as it relates to x86 processors and infrastructure. * Ability to work in a fast-paced environment following prescribed processes for delivering NDA documentation to engineers. * Ability to work on multiple documents concurrently. WHO WE ARE LOOKING FOR: * You are currently enrolled in a United States based University in a Undergrad program majoring in Technical Writing, Computer Engineering, or Electrical Engineer * If you have knowledge / experience with any of the following technical skills (or related areas) and are enthusiastic about this role, we strongly encourage you to apply - * Demonstrates ability to work with minimal supervision and to solve problems independently. * Familiarity with Microsoft Word styles and/or document-level paragraph styles and/or CSS style sheets. * Ability to maintain consistent organization of multiple documents with multiple drafts and many reviewers across the company. * Familiarity with Microsoft Word styles, document-level paragraph styles, and/or CSS style sheets is a plus. Note: By submitting your application, you are indicating your interest in AMD intern positions. We are recruiting for multiple positions, and if your experience aligns with any of our intern opportunities, a recruiter will contact you. This role is not eligible for visa sponsorship. Benefits offered are described: AMD benefits at a glance. AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process. AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD's "Responsible AI Policy" is available here. This posting is for an existing vacancy.

LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility. We are seeking a Technical Writer to create, organize, and maintain internal and external documentation that supports our services, operational processes, and technical training initiatives. This role sits within the Education Services team, which functions as an operations-focused, technical training group. The Technical Writer partners closely with Operations, Engineering, Support, Security, Product, and Marketing to transform complex technical information into clear, consistent, and usable materials for audiences with varying levels of technical expertise. The ideal candidate is an investigative communicator-comfortable diving into technical detail, interviewing subject-matter experts, and shaping raw information into polished documentation and training assets that reduce friction, improve operational readiness, and increase organizational alignment. The majority of this role's work is focused on internal operations and training content, with secondary support for customer-facing materials.Responsibilities: A successful Technical Writer will support Lightedge's documentation and training ecosystem by: Developing and maintaining documentation: Create and update process documentation, standard operating procedures (SOPs), runbooks, responsibilities matrices, RACI charts, service/process overviews, knowledge base articles, and customer-facing technical content as needed. Documenting services and operations: Partner with Engineering, Operations, and Product to document Lightedge services and platforms, including provisioning steps, dependencies, SLAs, escalation paths, monitoring/maintenance expectations, and support workflows. Supporting technical training development: Work with the Education Services team to produce content for technical training courses, job aids, onboarding materials, and learning assessments (including materials suitable for SCORM packaging and delivery through an LMS). Owning documentation standards: Define and maintain style guides, formatting standards, versioning practices, and review workflows to ensure consistency, traceability, and quality across all documentation assets. Collaborating with SMEs: Interview engineers, architects, operations staff, trainers, and support teams to extract accurate information and turn it into digestible written material, diagrams, and process flows. Translating complexity for different audiences: Convert deep technical concepts into content tailored to the audience (e.g., NOC/SOC, support staff, implementation teams, partners, or customers) without sacrificing precision or correctness. Managing documentation tools and repositories: Administer and improve documentation repositories (e.g., SharePoint, Confluence, ServiceNow Knowledge, LMS), ensuring content is searchable, logically organized, access-controlled, and aligned with Knowledge-Centered Service (KCS) practices where applicable. Maintaining the documentation lifecycle: Track and coordinate updates tied to product and service changes, audits, compliance requirements, and operational adjustments; ensure documentation remains in sync with the official service catalog and training curriculum. Ensuring accuracy and quality: Review and edit content created by technical teams for clarity, structure, flow, and adherence to established standards; coach contributors on effective documentation practices. Contributing to cross-team initiatives: Assist Support, Product, and Marketing teams with technical content needs (such as diagrams, process flows, FAQs, and service descriptions), primarily to ensure technical accuracy and alignment with current services and operations. Driving continuous improvement: Identify documentation gaps, duplications, and process pain points; propose and implement improvements that reduce tribal knowledge, shorten time-to-competency, and improve operational efficiency. Experience: 3-5+ years of experience in Technical Writing, Documentation Management, or a related discipline within a technology-driven organization. Proven ability to write clearly for both technical and non-technical audiences, translating complex concepts into accessible documentation. Experience creating structured materials such as SOPs, runbooks, service/product guides, responsibilities matrices, RACIs, process documentation, training manuals, and knowledge base content. Ability to conduct SME interviews, research technical subjects, analyze diagrams or architectures, and validate accuracy through hands-on review when appropriate. Strong organizational skills with experience managing documentation repositories, version control, and structured content workflows. Strong written and verbal communication skills with excellent attention to detail, consistency, and clarity. Familiarity with cloud, networking, security, or data center technologies is strongly preferred. Experience with Microsoft 365; familiarity with tools such as Confluence, SharePoint, Visio or other diagramming tools, LMS platforms, and collaboration systems is a plus. Experience working with operations, support, NOC/SOC, or implementation teams and understanding their documentation and training needs. Ability to collaborate effectively across departments and manage multiple documentation projects simultaneously in a fast-paced environment. Experience with ServiceNow Knowledge Management, the KCS framework, and SCORM (including SCORM development or packaging experience) is highly beneficial. Proven ability to influence without formal authority-driving adherence to documentation standards and timelines across Engineering, Operations, and Support teams. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3.

Job DescriptionSenior Technical WriterEmployment Type: Full-Time, ExperiencedDepartment: Technology Support CGS is seeking an experienced Senior Technical Writer to provide consultative, analytical, and documentation support for a large Federal agency initiative. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Drafting and development of technical documentation related to a variety of projects in the IT space.- Work closely with project stakeholders to establish technical processes and procedures.- Document projects through the SDLC.- Provide status reports for multiple ongoing projects and related documentation efforts.- Assist with both user and admin level documentation. Qualifications:- Excellent writing and Communication skills.- 5+ years experience with development of technical documentation.- 3+ years experience with development of user documentation.- Fluency with industry standard technical summary and reporting techniques including Agile project management methodology.- Ability to produce quality work independently or in a group setting.- Experience with MS Office Suite including Visio.- Willingness and ability to pass background check/security screening. Ideally, you will also have:- Familiarity with Business Intelligence/Analysis applications.- Experience with Government software development policies and procedures.- Client facing communication experience.- Federal Agency issued security clearance. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board:**************************************** more information about CGS please visit: ************************** or contact: Email: ******************* #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms. Job OverviewWe are seeking a Junior Technical Writer responsible for creating clear, concise, and comprehensive documentation that communicates complex technical concepts related to our autonomous surface vessels. This requires strong attention to detail, excellent writing skills, and the ability to work collaboratively with engineers and other team members to produce high-quality documentation throughout the product development process.Responsibilities: Work closely with technical writing team to gather technical information needed in user documentation. Collaborate with engineers, designers, and other stakeholders to identify and define required documentation. Assist with creation and maintenance of technical documentation, including user manuals, system manuals, specifications, and other technical guides for the Saronic product set. Translate complex technical concepts into clear and accessible documentation that is easy for end-users to understand Ensure that all documentation adheres to industry standards and best practices. Review and edit documentation for accuracy, consistency, and clarity. Work closely with the product, engineering, and techical writing team to stay updated on project timelines, milestones, and deliverables. Continuously update and improve existing documentation based on feedback from users, stakeholders, and internal teams. Qualifications: Bachelor's degree in Technical Writing, English, Engineering, Computer Science, or a related field. At least a year of experience as a Technical Writer. Strong writing, editing, and proofreading skills, and an ability to communicate complex technical information clearly and effectively Proficiency in using documentation tools and software Docs as code experience, or front end development experience and/or experience with Javascript, SSGs, CSS, and Nunjucks templating is a plus. Excellent organizational skills and the ability to manage multiple projects simultaneously while meeting deadlines Strong attention to detail and a commitment to producing high-quality work Excellent communication skills, with the ability to collaborate effectively with cross-functional teams A proactive and self-motivated approach to work, with the ability to work independently and take initiative when needed Benefits: Medical Insurance: Comprehensive health insurance plans covering a range of services Saronic pays 100% of the premium for employees and 80% for dependents Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care Saronic pays 99% of the premium for employees and 80% for dependents Time Off: Generous PTO and Holidays Parental Leave: Paid maternity and paternity leave to support new parents Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses Retirement Plan: 401(k) plan Stock Options: Equity options to give employees a stake in the company's success Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.