Telemarketing fundraiser vs inbound sales specialist

Differences between telemarketing fundraiser and inbound sales specialist duties and responsibilities

Telemarketing fundraiser example responsibilities.

• Contact alumni to request donations and pledges focuse on achieving university goals and objectives.
• Perform telemarketing and fund raising duties by contacting members and non-members.
• Record gather information in database while moving customer through sales process and maintain confidentiality of customer information.
• Call clients and persuade customers of other communications companies to become Comcast customers.

Inbound sales specialist example responsibilities.

• Manage call center productivity levels by maintaining CSR schedule adherence.
• Provide upselling to existing customers.
• Identify customer issues and provide appropriate solutions via upselling additional products and services while obtaining customer commitment by developing plans.
• Perform office cost analyses with surgical patients base on individual insurance for schedule procedure in accordance with government policies and guidelines.
• Follow QA requirements on each call to maintain the percentage required.3.
• Modify existing accounts that need to port over information from other providers to Comcast's.
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