Telephone operator vs local operator

The differences between telephone operators and local operators can be seen in a few details. Each job has different responsibilities and duties. Additionally, a local operator has an average salary of $38,200, which is higher than the $31,168 average annual salary of a telephone operator.

The top three skills for a telephone operator include patients, emergency calls and customer service. The most important skills for a local operator are emergency calls, QA, and .

Telephone operator vs local operator overview

	Telephone Operator	Local Operator
Yearly salary	$31,168	$38,200
Hourly rate	$14.98	$18.37
Growth rate	-	7%
Number of jobs	31,043	43,824
Job satisfaction	-	-
Most common degree	High School Diploma, 34%	High School Diploma, 41%
Average age	44	44
Years of experience	-	-

Telephone operator vs local operator salary

Telephone operators and local operators have different pay scales, as shown below.

	Telephone Operator	Local Operator
Average salary	$31,168	$38,200
Salary range	Between $25,000 And $38,000	Between $24,000 And $59,000
Highest paying City	Rochester, NY	-
Highest paying state	Minnesota	-
Best paying company	Mount Auburn Hospital	-
Best paying industry	Telecommunication	-

Differences between telephone operator and local operator education

There are a few differences between a telephone operator and a local operator in terms of educational background:

	Telephone Operator	Local Operator
Most common degree	High School Diploma, 34%	High School Diploma, 41%
Most common major	Business	Business
Most common college	-	-

Telephone operator vs local operator demographics

Here are the differences between telephone operators' and local operators' demographics:

	Telephone Operator	Local Operator
Average age	44	44
Gender ratio	Male, 22.4% Female, 77.6%	Male, 72.6% Female, 27.4%
Race ratio	Black or African American, 13.4% Unknown, 8.1% Hispanic or Latino, 16.2% Asian, 3.6% White, 57.1% American Indian and Alaska Native, 1.4%	Black or African American, 13.4% Unknown, 8.1% Hispanic or Latino, 16.2% Asian, 3.6% White, 57.1% American Indian and Alaska Native, 1.4%
LGBT Percentage	9%	9%

Differences between telephone operator and local operator duties and responsibilities

Telephone operator example responsibilities.

Operate office equipment including, but not limit to, computers, PBX system, fax machine, e-mail.
Programme various PBX computer operate phone system base request such as wake up calls, flight reminders and tour times.
Provide access to telephone interpreters services for visitors and patients with limit English experience highlights.
Input patients personal information into a database, then contact physicians to give patient information.
Protect patient privacy by following HIPAA regulations, as well as maintaining confidential information within the hospital intranet.
Liaise directly with incoming guests, travel agents, VIP clients and in-house guests to meet guest needs and execute satisfaction.

Local operator example responsibilities.

Manage the master calendar and schedule resources such as communication equipment, weapons, transportation and ammunition forecast and delivery.
Monitor combat missions through satellite and computer global positioning systems in order to prepare accurate reports for unit commanders.
Apply exceptional expertise in developing and conceptualizing QA instrumentation and certification standards for different services queues

Telephone operator vs local operator skills

Common telephone operator skills

Patients, 21%
Emergency Calls, 9%
Customer Service, 8%
Phone Calls, 7%
Telephone Calls, 7%
Data Entry, 4%

Common local operator skills

Emergency Calls, 61%
QA, 39%

Telephone Operator vs. similar jobs

Telephone Operator related careers

Telephone Operator related jobs

What similar roles do

Updated January 8, 2025

Browse office and administrative jobs