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Telephone triage nurse vs registered nurse case manager

The differences between telephone triage nurses and registered nurse case managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a telephone triage nurse and a registered nurse case manager. Additionally, a registered nurse case manager has an average salary of $72,815, which is higher than the $67,500 average annual salary of a telephone triage nurse.

The top three skills for a telephone triage nurse include patients, telephone triage and patient education. The most important skills for a registered nurse case manager are patients, home health, and discharge planning.

Telephone triage nurse vs registered nurse case manager overview

Telephone Triage NurseRegistered Nurse Case Manager
Yearly salary$67,500$72,815
Hourly rate$32.45$35.01
Growth rate6%6%
Number of jobs39,985491,740
Job satisfaction--
Most common degreeBachelor's Degree, 41%Associate Degree, 53%
Average age4444
Years of experience22

Telephone triage nurse vs registered nurse case manager salary

Telephone triage nurses and registered nurse case managers have different pay scales, as shown below.

Telephone Triage NurseRegistered Nurse Case Manager
Average salary$67,500$72,815
Salary rangeBetween $39,000 And $116,000Between $46,000 And $112,000
Highest paying City-Sacramento, CA
Highest paying state-Hawaii
Best paying company-Adobe
Best paying industry-Pharmaceutical

Differences between telephone triage nurse and registered nurse case manager education

There are a few differences between a telephone triage nurse and a registered nurse case manager in terms of educational background:

Telephone Triage NurseRegistered Nurse Case Manager
Most common degreeBachelor's Degree, 41%Associate Degree, 53%
Most common majorNursingNursing
Most common collegeDuke UniversityDuke University

Telephone triage nurse vs registered nurse case manager demographics

Here are the differences between telephone triage nurses' and registered nurse case managers' demographics:

Telephone Triage NurseRegistered Nurse Case Manager
Average age4444
Gender ratioMale, 7.4% Female, 92.6%Male, 8.8% Female, 91.2%
Race ratioBlack or African American, 11.3% Unknown, 4.3% Hispanic or Latino, 9.3% Asian, 8.9% White, 65.7% American Indian and Alaska Native, 0.4%Black or African American, 11.2% Unknown, 4.3% Hispanic or Latino, 9.6% Asian, 8.9% White, 65.5% American Indian and Alaska Native, 0.4%
LGBT Percentage9%9%

Differences between telephone triage nurse and registered nurse case manager duties and responsibilities

Telephone triage nurse example responsibilities.

  • Manage chronic medical condition (s) such as hypertension, diabetes, coronary artery disease, and renal insufficiency.
  • Manage surgical recovery patients including vascular, ENT, GI urological and neurological cases, coronary bypass surgery patients.
  • See patients of all ages, suturing, splinting, prescribing medications, ordering labs, radiology tests, doing referrals.
  • Maintain patient charts and confidential files in accordance with HIPAA regulations.
  • Educate patients on diabetes management, adjust medication regimes and interpret laboratory data.
  • Provide telephone nursing assessment of injure workers and make treatment recommendations regarding appropriate level of care
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Registered nurse case manager example responsibilities.

  • Lead CNA med certification class and train staff in CPR certification.
  • Direct and manage overall functions of both rehab and sub-acute units.
  • Manage a 36 bed memory care unit along with a 15 LTC.
  • Manage ICU\ PICU, relate to budget, staffing assignments, and evaluations.
  • Coordinate and manage all DME and skil therapy services, establish upon admission.
  • Manage post-op peritoneal catheters with prescribe flushes and dressing changes until mature and ready for use.
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Telephone triage nurse vs registered nurse case manager skills

Common telephone triage nurse skills
  • Patients, 27%
  • Telephone Triage, 8%
  • Patient Education, 7%
  • Patient Care, 6%
  • Home Health, 4%
  • Primary Care, 4%
Common registered nurse case manager skills
  • Patients, 24%
  • Home Health, 20%
  • Discharge Planning, 6%
  • Rehabilitation, 4%
  • Care Coordination, 3%
  • Quality Care, 3%

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