Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
$29k-35k yearly est. 3d ago
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Teller
PNC 4.1
Teller job in Toledo, OH
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Teller within PNC's Retail Branch Banking organization, Lewis-Alexis Branch office, you will be based in Toledo, OH.PNC is an in-office company that fosters a collaborative and supportive culture where employees can thrive. We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description
Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
To learn more about this and other opportunities on our team Watch this video.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsAccountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive SalesCompetenciesAccuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer NeedsWork ExperienceRoles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s) LicensesNo Required License(s) Pay TransparencyBase Salary: $32,000.00 - $44,000.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.Application WindowGenerally, this opening is expected to be posted for two business days from 01/22/2026, although it may be longer with business discretion.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
$32k-44k yearly Auto-Apply 8d ago
Teller
Farmers & Merchants Bancorp 4.4
Teller job in Defiance, OH
At F&M, our bank tellers do more than handle money; they establish and nurture lasting relationships with our valued customers. We are industry leaders because people trust us to handle their financial transactions with the utmost care and attention to detail. To continue this tradition of superior service and accountability, we're looking for a qualified bank teller to join our team. Our ideal candidate will have experience with banking processes, money management, and customer service. First and foremost, you must be trustworthy and precise. Your contribution will reinforce our reputation as a trusted bank in the community and the country.
OBJECTIVES OF THIS ROLE:
* Serve customers by managing documents, information, and financial transactions successfully and in an organized, efficient, and secure manner
* Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities
* Meet and exceed bank service standards, greeting and acknowledging each customer warmly, and making them feel welcome while complying with bank procedures and security protocols
* Work as a team with other tellers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special request as needed
* Help our customers and employees realize their best lives
RESPONSIBILITIES:
* Handle account transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier's checks, and opening and closing accounts
* Identify customer needs, provide information on new products and services, and direct customers to branch representatives if interested
* Reconcile cash drawers at the end of your shift, count and package coins and currency, turn in any excess or damaged currency to head teller
* Track, record, report, and store transactional information and special requests
* Provide a high level of customer service, providing answers and assistance with a smile
* Comply and satisfactorily pass tests for bank policy and regulatory compliance that apply to position.
Requirements
QUALIFICATIONS:
* High school diploma or equivalent; or one to three months related experience and/or training; or equivalent combination of education and experience.
* Basic math and computer skills
* Cash-handling experience
* Excellent communication, customer service, and time-management skills
* Ability to pass a background check
* Strong dedication to accuracy and efficiency
ADDITIONAL REQUIREMENTS: Certificates and Licenses
* Valid Driver's License
* Notary Public Commission
This position is scheduled to work Monday - Saturday, generally with a day off and / or occasional extended hours as needed to accommodate the flow of business.
Non-Exempt/Hourly Competencies:
* Job Knowledge: Understands duties and responsibilities, possesses necessary job knowledge and technical skills, maintains job knowledge current.
* Productivity: Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, and handles information flow.
Attendance: Employee is expected to adhere to the attendance and break policy and communicate with your supervisor about anticipated time off or modifications to break times.
$32k-37k yearly est. 60d+ ago
Teller
F&M Bank 4.1
Teller job in Defiance, OH
At F&M, our bank tellers do more than handle money; they establish and nurture lasting relationships with our valued customers. We are industry leaders because people trust us to handle their financial transactions with the utmost care and attention to detail. To continue this tradition of superior service and accountability, we're looking for a qualified bank teller to join our team. Our ideal candidate will have experience with banking processes, money management, and customer service. First and foremost, you must be trustworthy and precise. Your contribution will reinforce our reputation as a trusted bank in the community and the country.
OBJECTIVES OF THIS ROLE:
Serve customers by managing documents, information, and financial transactions successfully and in an organized, efficient, and secure manner
Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities
Meet and exceed bank service standards, greeting and acknowledging each customer warmly, and making them feel welcome while complying with bank procedures and security protocols
Work as a team with other tellers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special request as needed
Help our customers and employees realize their best lives
RESPONSIBILITIES:
Handle account transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier's checks, and opening and closing accounts
Identify customer needs, provide information on new products and services, and direct customers to branch representatives if interested
Reconcile cash drawers at the end of your shift, count and package coins and currency, turn in any excess or damaged currency to head teller
Track, record, report, and store transactional information and special requests
Provide a high level of customer service, providing answers and assistance with a smile
Comply and satisfactorily pass tests for bank policy and regulatory compliance that apply to position.
Requirements
QUALIFICATIONS:
High school diploma or equivalent; or one to three months related experience and/or training; or equivalent combination of education and experience.
Basic math and computer skills
Cash-handling experience
Excellent communication, customer service, and time-management skills
Ability to pass a background check
Strong dedication to accuracy and efficiency
ADDITIONAL REQUIREMENTS: Certificates and Licenses
Valid Driver's License
Notary Public Commission
** This position is scheduled to work Monday - Saturday, generally with a day off and / or occasional extended hours as needed to accommodate the flow of business.
Non-Exempt/Hourly Competencies:
Job Knowledge: Understands duties and responsibilities, possesses necessary job knowledge and technical skills, maintains job knowledge current.
Productivity: Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, and handles information flow.
Attendance: Employee is expected to adhere to the attendance and break policy and communicate with your supervisor about anticipated time off or modifications to break times.
$32k-37k yearly est. 60d+ ago
Teller
Bank of Ann Arbor 4.0
Teller job in Ann Arbor, MI
Full Time
Providing accurate and efficient transaction services to customers. Controlling and balancing all financial instruments processed and assisting in overall branch services.
Essential Functions:
Welcoming customers to the bank in a warm, friendly manner.
Handling transactions efficiently and accurately, including accepting account deposits and withdrawals and verifying cash and endorsements of checks.
Accepting loan payments, issuing money orders, cashier checks, and foreign currency.
Processing all transactions within authorized limits, including check-cashing limits, and obtaining supervisor approval on all required transactions.
Product knowledge to better help new and existing customers with their banking needs.
Performing other duties as required by the position.
Requirements
2 years of previous experience as a Teller preferred.
Cash handling experience and/or customer service experience required.
Proficient computer skills, including the ability to use a keyboard, ten-key pad, and basic capability to access information contained within bank-wide systems.
Excellent customer service and communication skills, with the ability to interact with a variety of bank clients.
High school diploma or equivalent, with a minimum 3.0 GPA preferred.
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
$30k-35k yearly est. 38d ago
Part-time Teller
Keybank 4.4
Teller job in Toledo, OH
Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. As a Teller, you provide excellent client service in-person by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues. Tellers, through conversations with clients, listen to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them.
Essential Functions
Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.
Assumes responsibility for the efficient, effective, and accurate performance of teller functions in an in-person branch setting.
Proactively work to identify and resolve client servicing issues, escalating as needed.
Listen for clues for financial wellness opportunities during client conversations, and then appropriately transition the client(s) to a Banker.
Assist clients in achieving their financial goals and objectives through the use of financial wellness tools.
Attend and participate in in-person morning huddles and end of day debriefs.
Follows compliance, audit and security procedures, balances cash drawer within balancing guidelines.
Review and maintain knowledge of product guides, fees, and policies to stay current on offerings.
Work on Saturdays as directed by management.
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
Education
High School Diploma , GED, or equivalent business experience (required)
Work Experience
Experience in a client service role (required)
Experienced in cash handling (required)
General understanding of PC with Windows based applications and calculator (required)
Licenses and Certifications
Notary License (preferred)
Skills
Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with clients and transactions.
Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online and Telephone Banking).
Strong work ethic and high level of integrity.
Excellent time management skills.
This skill involves managing and maintaining client accounts, ensuring accuracy and security. As a teller, you would assist clients with updating account information and ensuring all transactions are processed correctly.
Educating clients on managing their finances effectively and promoting financial health. As a teller, you would identify opportunities to discuss financial wellness with clients, such as budgeting, saving, and planning for the future, and guide them to appropriate resources or bank services.
Ability to accurately and securely process of cash transactions, including deposits, withdrawals, and balancing cash drawers at the end of each shift
Ensuring accuracy in transactions and maintaining organized records
Ability to identify and resolve client servicing issues efficiently
Understanding and following banking regulations and security procedures
Skills in identifying financial needs and promoting relevant banking products and services
Awareness of techniques to detect and prevent fraudulent activities
Collaborating effectively with teammates to ensure smooth operations
Core Competencies
All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct.
Physical Demands
Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 - 10 lbs., occasional lifting of up to 30 lbs.
Driving Requirements
Ability to occasionally operate a motor vehicle with a valid driver's license.
COMPENSATION AND BENEFITS
This position is eligible to earn a base hourly rate in the range of $18.00 - $23.08 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Job Posting Expiration Date: 04/24/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.
$18-23.1 hourly Auto-Apply 2d ago
Teller
PNC Financial Services Group, Inc. 4.4
Teller job in Toledo, OH
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Teller within PNC's Retail Branch Banking organization, Lewis-Alexis Branch office, you will be based in Toledo, OH.
PNC is an in-office company that fosters a collaborative and supportive culture where employees can thrive. We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
* Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
* Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
* Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
* Applies product and procedural knowledge to solve customer's problems.
* Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
* Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
* Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
* To learn more about this and other opportunities on our team Watch this video.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
Competencies
Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs
Work Experience
Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
No Degree
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Pay Transparency
Base Salary: $32,000.00 - $44,000.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
Application Window
Generally, this opening is expected to be posted for two business days from 01/22/2026, although it may be longer with business discretion.
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
$32k-44k yearly 7d ago
Citizens Teller
Citizens Financial Group, Inc. 4.3
Teller job in Livonia, MI
Starting Salary: $19 / hour and up As a Citizens Teller - YOU make a real difference for our customers and the branch team. What you'll do You'll greet our customers in our lobbies. You're comfortable enough with technology to demonstrate how to use our mobile app, or our ATMs, to complete simple transactions. You'll create amazing experiences for our customers, looking for opportunities to help them achieve their financial goals by providing personalized advice and solutions that meet their needs, and connect them to our Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations.
What you'll get
* Meaningful work & relationships - Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback.
* Commitment to community - Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually.
* Career opportunities, reward, and upskilling - See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you.
* Exceptional benefits - Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more.
Required Qualifications
* High School degree or GED
* Minimum of 6 months experience processing transactions (cash and/or digital payments)
* Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers
* Strong listening and communication skills
* Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship
* Ability to problem solve and provide solutions to customer issues
* Customer-centric to deliver exceptional service
* Comfortable with using digital technology to support the delivery of business goals
* Ability to work branch hours, which can include weekends and evenings
* Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You'll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast.
Preferred Skills/Experience
* 1 year of experience processing transactions (cash and/or digital payments)
* Motivates others, like teammates, business partners, and specialists, through collaboration
* Process-oriented, energetic, detail-oriented and ability to multitask effectively
Hours & Work Schedule
* Hours per Week: 40
* Work Schedule: Varies with branch needs and may include weekends and evenings
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Awards We've Received
Glassdoor
Best Place to Work in Consulting, Finance & Insurance
The Banker's
US Bank of the Year
Dave Thomas Foundation's Best Adoption-Friendly Workplace
Disability:IN Best Places to Work for Disability Inclusion
Human Rights Campaign Corporate Equality Index 100 Award
$19 hourly Auto-Apply 8d ago
Teller
LOC Credit Union 3.7
Teller job in Howell, MI
Teller (Full-time) Howell Branch
About Us
At LOC Credit Union we're committed to helping our members achieve their financial goals through our "Let's Win. Together." principle with personalized service/experience, smart banking solutions, and personal relationships. As a trusted institution in the communities we serve, we strive to make banking simple, accessible, and satisfying.
Job Summary
We are seeking a friendly, knowledgeable, and member-focused Teller to join our Howell Branch team. The Teller is the face of the Credit Union, delivering exceptional service while promoting the financial wellness of our members. Whether processing transactions, the Teller plays a key role in building strong relationships, ensuring high levels of member satisfaction and retention and supporting the overall success of the branch. This is accomplished through accurate and professional member transactions, following established policies and procedures, and member awareness of the Credit Union's product and service offerings.
Responsibilities include but are not limited to:
Maintain knowledge of LOC products, services, platforms, policies and procedures to maximize cross-sell opportunities and to troubleshoot issues
Provide exceptional and friendly service to every member
Process transactions accurately and efficiently, including deposits, withdrawals, and loan payments
Answer members questions and resolve any issues with a positive attitude
Be willing to work at least one Saturday per month and travel to other branches occasionally
What We Offer
Competitive salary
401K matching up to 5%
Comprehensive benefits package (health, dental, vision, life insurance and more)
Competitive PTO
14 paid holidays (plus your birthday!)
Ongoing training and career planning opportunities
A supportive team culture and values-driven workplace
Apply Today
Ready to help our members win financially and grow your career at a Credit Union? We'd love to hear from you. Apply now and take the next step with LOC Credit Union.
$26k-32k yearly est. 49d ago
Citizens Teller
Citizens 2.9
Teller job in Livonia, MI
Starting Salary: $19 / hour and up As a Citizens Teller - YOU make a real difference for our customers and the branch team. What you'll do You'll greet our customers in our lobbies. You're comfortable enough with technology to demonstrate how to use our mobile app, or our ATMs, to complete simple transactions. You'll create amazing experiences for our customers, looking for opportunities to help them achieve their financial goals by providing personalized advice and solutions that meet their needs, and connect them to our Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations.
What you'll get
+ Meaningful work & relationships - Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback.
+ Commitment to community - Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually.
+ Career opportunities, reward, and upskilling - See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you.
+ Exceptional benefits - Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more.
Required Qualifications
+ High School degree or GED
+ Minimum of 6 months experience processing transactions (cash and/or digital payments)
+ Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers
+ Strong listening and communication skills
+ Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship
+ Ability to problem solve and provide solutions to customer issues
+ Customer-centric to deliver exceptional service
+ Comfortable with using digital technology to support the delivery of business goals
+ Ability to work branch hours, which can include weekends and evenings
+ Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You'll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast.
Preferred Skills/Experience
+ 1 year of experience processing transactions (cash and/or digital payments)
+ Motivates others, like teammates, business partners, and specialists, through collaboration
+ Process-oriented, energetic, detail-oriented and ability to multitask effectively
Hours & Work Schedule
+ Hours per Week: 40
+ Work Schedule: Varies with branch needs and may include weekends and evenings
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
03/07/2026
$19 hourly 22d ago
PT Teller - Westland
Credit Union One Career 3.5
Teller job in Westland, MI
At Credit Union ONE, our tellers do more than handle money; they build and maintain relationships with our valued members. We are industry leaders because people trust us to handle their financial transactions with the utmost care and attention to detail. This position will process routine financial transactions, promote appropriate products and services by listening and determining each member's individual needs while effectively resolving member problems and disputes in a timely manner.
Essential Duties:
Greets members warmly and asks questions to determine their needs
Processes member financial transactions (deposits, withdrawals, payments, etc.) accurately and in accord with Credit Union ONE policies and procedures
Identify member needs for additional services by actively listening, and responding by suggesting and explaining products and services while referring member appropriately
Assists members with questions and/or problems relating to their accounts
Balances currency, coin, and checks in cash drawer matching totaled amounts with data in computer system
Sells/ cross-sells additional products or services
Qualifications:
High school diploma or general education degree (GED)
Ability to verbally communicate clearly and professionally
Excellent organizational and time management skills
Having prior related experience is a plus (retail, banking, or sales)
Background checks required
Credit Union ONE offers a competitive benefit package for Full and Part time employees including medical, dental, and vision insurance. We also offer advancement opportunities, paid holidays, tuition assistance, student loan repayment assistance, 401k, life insurance, and paid time off.
$28k-33k yearly est. 3d ago
Part Time Teller
Glass City Federal Credit Union
Teller job in Toledo, OH
Perform routine member transactions, including deposits, withdrawals, transfers, check cashing, and payments in accordance to company policy.
Type/Expected Hours of Work
This position can be full time or part time. Employee must be available to work a schedule as written by supervisor to meet credit union operations. Including a Saturday workday.
Essential Duties and Responsibilities:
Accurately perform routine member transactions which include:
Receive cash/checks for deposit. Verify amounts and endorsements.
Disperse cash/checks. Verify account balances prior to dispersing.
Receive and process Visa, Loan and Mortgage payments.
Receive and process stop payments, night drop and mail transactions.
Transfer between accounts.
Cross-sell all services of the credit union to members at every opportunity.
Answer phones and responds to member requests and/or directs them to the proper person for assistance.
Qualifications:
Minimum of a high school diploma or a general education degree (GED) with six to twelve months of customer service.
Cash handling experience is preferred.
Professional, well-developed interpersonal skills necessary for servicing credit union members and projecting a positive image as a representative for the credit union.
Disclaimer:
The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties, responsibilities and activities may change at any time with or without notice.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Posted by ApplicantPro
$29k-36k yearly est. 6d ago
Teller
Michigan Educational Credit Union 4.2
Teller job in Plymouth, MI
Job Description
Job Title: Teller
Reports To: Teller Supervisor, Assistant Branch Manager or Branch Manager
FLSA Status: Non-exempt
Summary: To receive and process deposits, checks, payments and other transactions as well as issue money orders, travelers checks and other drafts by performing the following duties.
Essential Functions include the following. Other duties may be assigned.
Represent the credit union in a manner that maintains and expands positive relations with all members, potential members, and co-workers.
Comply with all company policies, procedures and regulations. See Employee Handbook for further details.
Providing exceptional member service skills (i.e. knowledge, adaptability, patience, attentiveness, positive communication, time management, and willingness to learn), as well as efficient and accurate transaction processing.
Maintaining an adequate cash drawer at all times. Including buying/selling currency from the vault as necessary and balancing your teller drawer throughout the workday.
Maintaining the appearance of the teller line, and personal teller window.
Maintaining the highest level of confidentiality with all information obtained.
Opening and closing branch procedures. Including but not limited to loading check printers, money order machine, stocking printers with paper, turning off personal heaters, opening/closing drive thru lanes, Etc.
Assisting other departments as needed. (Home Equity, Credit Cards, Loans, Accounting, Filing, Reception, Marketing, Member Service, Scanning, etc.)
Assist with training new tellers
Answering member inquires, consult other departments as needed.
Complete and pass BVS training tests
Record and submit CTR/SAR information
Answering phone calls
Ordering supplies for branch, as well as organizing incoming shipments in the stock room. (stocking paper, supplies, MECU forms etc.)
Verify all coin rolls and cash given by members and prepare coin for outgoing shipment.
Printing, folding, and stamping daily notices.
Process basic Teller transactions. Including but not limited to deposits, withdrawals, loan payments, loan payoffs, loan advances, IRA contributions, charge off payments, fair share payments, night drop transactions.
Printing statements, transaction history, termination statements for members.
Processing check orders.
Process verification of deposits
Process foreign checks (Canadian)
Process travel notices.
Process non-member cashing members checks.
Process mail payment checks daily
Process credit card payments and cash advances.
Issue Cedar Point tickets daily and balance monthly.
Process address changes
Process drive-thru transactions.
Perform other related duties as assigned.
Skills:
Oral Communication Skills
Written Communication Skills
Reading Skills
Member Relations
Member Service
Diplomacy
Filing
Math Aptitude
Professionalism
Computer Literacy
Keyboard Skills
Time Management
Education/Experience:
High School Diploma or Equivalent. Prior work-related experience helpful but not required.
Pay:
Starting at $14.00 an hour, negotiable based on experience.
Benefits:
Generous benefits package including affordable medical, dental and vision coverage, paid holidays, vacations, 401(k) plan, employer profit sharing contributions and flexible spending accounts.
$14 hourly 17d ago
FULLY ONSITE Bank Teller
Teksystems 4.4
Teller job in Brighton, MI
TEKsystems is looking to hire several fully onsite Bank Tellers for a Credit Union in Brighton, MI! **This role is entry-level, so if you have 3-5 years customer-facing experience (cashier, receptionist, waiter, waitress, barista, bartender would be perfect), please send your most updated resume to *********************** - interviews are first come, first serve.**
About Us
We are a not-for-profit financial cooperative dedicated to serving the unique financial needs of our members. With a strong community presence and a member-first approach, we pride ourselves on offering competitive savings and loan rates, fewer fees, and exceptional service. Our team values collaboration, integrity, and proactive problem-solving.
Position Overview
As a Teller, you will be the face of our organization, providing exceptional service to members through accurate and efficient transaction processing. This role involves handling deposits, withdrawals, payments, and other financial transactions while maintaining confidentiality and professionalism.
Key Responsibilities
+ Process member transactions including deposits, withdrawals, loan payments, and cash advances.
+ Maintain and balance cash drawer throughout the day.
+ Assist members in person and via drive-thru with inquiries and basic account needs.
+ Refer members to other departments for specialized services when appropriate.
+ Support branch operations such as opening/closing procedures and supply management.
+ Participate in training and assist with onboarding new tellers.
Qualifications
Must Have:
+ High School Diploma or equivalent.
+ Strong customer service skills with a friendly, welcoming demeanor.
+ Basic computer proficiency and ability to learn new systems quickly.
+ Attention to detail and solid math skills for cash handling.
+ Retail or service industry experience is a plus.
Nice to Have:
+ Previous teller or banking experience.
+ Familiarity with cash handling and check processing.
What We Offer
+ Competitive pay and excellent benefits with minimal out-of-pocket costs.
+ 13 paid federal holidays.
+ 401(k) with 2% match plus 10% salary contribution to a money purchase program.
+ Supportive, family-oriented work environment with hands-on training.
+ Opportunities for growth and development.
Job Type & Location
This is a Permanent position based out of Brighton, MI.
Pay and Benefits
The pay range for this position is $35360.00 - $37440.00/yr.
i. Federal PAID Holidays they are off! j. 2% 401k match. k. 10% on money purchase program of salary! Goes into 401k!
Workplace Type
This is a fully onsite position in Brighton,MI.
Application Deadline
This position is anticipated to close on Jan 29, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$35.4k-37.4k yearly Easy Apply 14d ago
Teller Trainee (41815)
Landmark Bancorp Inc. 3.8
Teller job in Garden City, MI
When you work at Landmark, you'll find we are all about Culture, Connection, and Contribution. You'll build relationships beyond transactions. You will work with people who want to be better every day you'll be challenged to grow and supported in your development. You'll have an opportunity to make a real difference for our customers and our communities. We are currently looking for a bilingual Part Time Teller to join the Landmark team. Here are all the details: HOW YOU'LL CONNECT Serves as the essential link in delivering the Landmark National Bank commitment To be champions and catalysts for our communities. Delivers exceptional customer service that goes beyond prompt, accurate, and confidential bank transactions to also include a positive, friendly approach to building customer relationships. Works in an environment where individuals are trusted to work independently and as part of a productive, successful team. Models Landmark National Bank core values and assists with mentoring fellow associates. Provides efficient, safe, and confidential service to customers and follows all compliance requirements and procedures. Promotes bank products and services using a proven format. WHO YOU ARE Maintain a high degree of discretion and confidentiality Work independently within a team setting Detail-oriented and organized Advanced communication and customer service skills Intermediate level of understanding of basic personal computer programs (Internet, Word, Excel, and Outlook) WHAT YOU'LL DO Provide excellent customer service by demonstrating the Landmark National Bank commitment To be champions and catalysts for our communities, which begins with greeting all customers and guests with a smile and addressing customer needs with prompt and accurate information and resolutions for customer concerns. Develop and maintain relationships with all customers and your team of bank associates. Support customer and Landmark National Bank success by promptly, accurately, securely, and confidentially completing bank transactions including, but not limited to deposits and withdraws, issuing money orders, cashier checks and other financial instruments, loan payments, exchange of foreign currency, branch capture, check and debit card orders, second day checks on new customer accounts, order currency, complete address changes, initiate wires, place new account holds, and issue Instant Issue Debit Cards. Accountable for maintaining and balancing proper cash drawer levels and assist in vault balancing. Accountable for implementing all regulatory requirements and procedures. Implement all regulatory requirements and procedures related to transactions and be current on all assigned training courses. Utilize a 7 Step Conversation to promote bank products and services, including role play, completing Weekly Checklist and Needs Solved Sheets. Manage professional improvement through the utilization of the Quarterly Job Progress Plan and consistently meet Minimum, Target and Optimum levels of performance. Engage in Landmark National Bank culture initiatives and team success activities, including Daily Huddles, leading when assigned, Weekly Rally Meetings, New Account Training (Retail), and Celebration events. Represent the bank well in the community. Performs other duties and projects as assigned.
PHYSICAL DEMANDS
* The physical demands listed below are a requirement to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job the employee is frequently required to sit or stand for long periods of time, speak, and listen; use hands to touch and grasp objects; and to reach with hands and arms. The employee is occasionally required to move about the banking facility. Visual ability to view a computer screen for long periods of time is required.
* The employee must occasionally lift and/or move up to 30 pounds.
BENEFITS WE OFFER YOU
* 401k options with 401k Matching and Profit Sharing Retirement Plan
* Paid Time Off (PTO) program in addition to 11 paid holidays
* Discount on various bank services
* Employee Referrals
* Wellness Reimbursements
A credit and background check is a final part of the hiring process.
Landmark National Bank is an EEO/AA/ADA/Veteran employer.
$27k-33k yearly est. 59d ago
Full Time Teller - Main St branch
DFCU Financial 4.7
Teller job in Plymouth, MI
Are you passionate about providing exceptional service and helping members with their financial needs? As a Teller, you'll be the first point of contact for our members-processing transactions with accuracy, maintaining cash standards, and offering financial solutions that make a difference. You'll build relationships, meet referral goals, and contribute to a positive branch environment. If you thrive in a fast-paced, team-oriented setting and have strong attention to detail, we'd love to have you join our team!
The Opportunity: Our Main St branch in Plymouth, MI is seeking a full time Teller to join their team.
This position starts at $16.50/hour.
What You'll Do:
Efficiently process daily work in a multi-tasking environment.
Accurately process teller transactions and maintain cash balancing standards.
Adhere to all policy and procedures, including branch compliance and security procedures.
Provide superior service to prospective and existing members.
Maintain product and service knowledge to assist our members.
Meet individual referral goals and service standard expectations.
Assist in any area of the branch as needed.
What You'll Need:
High school diploma or equivalent.
Customer service, cash handling, and balancing experience.
Strong computer skills.
Attention to detail.
Ability to function as a team player in a fast paced, goal-oriented environment.
Excellent communication skills to discuss and refer our products and services to members.
Ability to move or lift up to 50 lbs., usually coin.
Saturday hours required on a rotational schedule.
Flexible work schedule.
$16.5 hourly 15d ago
Teller (Account Specialist)
American 1 Credit Union 3.9
Teller job in Hillsdale, MI
We are a growing, dynamic company and actively hiring for teller positions. Do you have the following?
Previous experience as a bank teller
Previous cash handling and balancing your own drawer
Previous customer service experience such as building relationships through conversation.
Previous sales experience offering products and meeting monthly goals.
Then we invite you to apply for the Teller Account Specialist position!
Location: Onsite in Hillsdale, MI
Position: Account Specialist (Teller)
Wage: Competitive wage starting at $17.31
Benefits start on day one: Health, Dental, Vision, Responsible Time Off
All offers of employment are contingent upon background screens.
The Account Specialist I is responsible for delivering excellent member experience through a wide range of teller-based transactions, including receiving and dispensing funds. The Account Specialist I must maintain accurate transactional records and follow all credit union processes, policies, and procedures while serving the members. This position requires excellent communication skills to effectively engage and recognize the member's needs and ensure that they are offered products and services that will assist the member with reaching financial wellness. The Account Specialist I works collaboratively with their branch team to ensure that the member experience is superior and goals are achieved.
Essential Job Functions
Engaged Communication: Ensure that engagement between co-workers and members is meaningful, focusing on listening to learn and offering quality solutions.
GREAT Service Standards: Commitment to offering superior member experience while following all the GREAT service standards.
Accurately Process Teller Activity: Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back, and issue deposit receipts. Cash checks: verify endorsement, receive proper identification, and ensure validity. Answer member inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations, and consumer privacy policies.
Focus on Purpose/Mission: Focused on the credit union's purpose and mission statement of creating financial wellness in our community through everyday banking.
Scorecard Accountability: Cross-offer new checking, lending, and product referrals to members consistent with individual and branch goals.
Focused on Attention to Detail: Ensure that all transaction activity is done accurately. Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices.
Employee Culture: Committed to building and supporting an engaging and inclusive culture for all.
Core Process, Policy, and Procedure Review and Recommendations: Responsible for following all core processes, policies, and procedures, including policies and procedures for customer identification and all BSA requirements.
Community Advocate: Serves as a credit union representative while in the community.
Branch Support: Commitment to working all assigned hours and having the flexibility to work from any credit union location within 20 miles of the home branch. Willingness to mentor and support other team members.
Competencies Required
People-focused and Strong Communication : Empathetically seek understanding of what members and employees require, expect, and use available resources, policies, and opportunities in their best interest without compromising institutional core values and core focus.
Achiever, Initiative, and Goal Driven: The employee drives for results and success, is committed to their job, sets high-performance standards, pursues aggressive goals, works hard to achieve them, displays a high level of effort and commitment to work, and takes ownership. Committed to executing individual scorecard goals as well as achieving branch goals.
Focused, Accuracy, and Attention to Detail: Thoroughness and accuracy in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently.
Trustworthy, Reliability, and Confidentiality : Personally responsible; completes work in a timely, consistent manner; works hours necessary to complete assigned work; is regularly present and punctual; arrives prepared for work; is committed to doing the best job possible; keeps commitments. Able to keep all information obtained confidential, including member, employee, and credit union information. Follows all core processes, policies, and procedures.
Engaged and Collaborative : The employee will work with others to achieve common organizational goals in a spirit of honoring diversity and mutual respect. Effectively communicates by actively listening and sharing relevant information with co-workers, supervisor(s), and members to anticipate problems and ensure the institution's effectiveness.
Humbly Confident and Inquisitive : Committed to asking questions for clarification to build confidence in the member relationships. Admit when there is an opportunity for improvement and celebrate with the team when we win together.
Key Accountability Items:
Support and Collaborate with Branch Team
Accuracy of Transactions
Uphold GREAT service standards.
Personal Scorecard Results
Requirements:
A minimum education of high school diploma or GED.
Cash handling or sales experience.
Prior customer service experience.
The Ideal Candidate:
Excellent verbal and written communication skills
Working knowledge of PC applications such as Microsoft Office
Ability to work independently or as a collaborative member of a team.
Ability to direct other team members and coach others.
Knowledge of credit union products, services, policies, core processes, and procedures
Ability to provide supervisory leadership of professional- and intermediate-level staff.
Demonstrated member-focused strategy skills.
Demonstrated skill in gathering, reporting, and summarizing trends in data.
Ability to express oneself clearly and articulately both orally and in writing.
Ability to make decisions and take initiative in problem resolution.
Ability to exercise tact and responsibility when handling confidential information.
Physical Demands:
The physical demands described here represent those that an employee must meet to perform the essential duties of this job successfully. Reasonable accommodations will be made to enable employees with disabilities to perform their job's essential functions, absent undue hardship.
Essential physical requirements such as standing, stooping, or tying.
Must be able to remain stationary 50% of the time.
The person in this position must occasionally move about inside the office to access CDMs, vaults, etc.
Operates a computer and other productivity equipment, such as a calculator, copy machine, and computer printer.
Physical effort/lifting, such as up to 20 pounds.
NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their typical responsibilities occasionally, as needed.
$17.3 hourly Auto-Apply 10d ago
Part-time Teller
Credit Unions Chartered In State of Michigan 3.7
Teller job in Taylor, MI
About Us!
Total Community Credit Union has been serving the Michigan community for over 60 years. We are a full-service financial institution specializing in competitive loan rates, low payments, and flexible terms to make it easy for almost anyone to achieve their goals. Here at TCCU our members are our focus and employees operate as a family. We are proud to offer an inclusive and collaborative workspace, competitive wages, and a generous benefits package. Come and explore the unlimited growth and opportunities available for you at TCCU!
Responsibilities
The primary duties of the position include member service transactions, such as, accurate processing of savings accounts, draft accounts, loan transactions, cashing checks, selling money orders and additional tasks. This role will be responsible for balancing the cash drawer and processing at the end of day. Maintaining comprehensive knowledge on all credit union services and products, in addition to procedures and financial industry regulations will be required.
Job Type: Part-time
Schedule: Variable, Monday - Saturday
We take pride in offering our part-time team members exceptional benefits including:
Flexible hours
Medical insurance options
401(k) plan
Paid time off
Scheduled holidays
Floating holidays
Requirements
Desired Education
High school diploma or equivalent required
Bachelor or Associate degree in finance, business, communications, or similar field preferred
Desired Skills
Exceptional communication and customer service skills
Proactive in addressing member concerns
Ability to learn and cross-sell new promotions and services
Critical thinking and problem-solving skills
Brings an outgoing, positive outlook and attitude
Works well independently and on a team
Strong computer literacy
CUAnswers or credit union software knowledge preferred
TCCU is proud to offer equal employment opportunity to all qualified applicants without regard to race, color, sex, gender identity or expression, sexual orientation, age, religion, disability status, national origin, genetics, protected veteran status, or any other protected categories.
$27k-32k yearly est. 12d ago
Full-Time Teller - Romulus
Public Service Credit Union 3.9
Teller job in Romulus, MI
Full-time Description
PSCU is seeking a driven, friendly, and professional individual to join our team! We are looking for a Full-Time Teller for our Romulus branch.
As a teller you will be responsible for providing excellent customer service to our members by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals. Tellers also respond to member requests and inquiries and help build positive member relationships by making recommendations about bank products and services.
About the Role
Handles transactions accurately and efficiently for members by accepting account deposits and withdrawals, verifying cash and endorsement of checks
Recommend products and educate members to help meet their financial goals
Perform routine member service requests
Maintain a member-centric “can-do” professional attitude
Make fraud prevention, security, and accuracy a top priority
Requirements
18 years or older with a High School Diploma or GED
Strong interpersonal skills
Ability to identify and recognize opportunities to enhance the customer experience
Demonstrates the ability to perform job responsibilities independently
Basic computer and math skills
Preferred Qualifications
Financial institution experience
Previous cash handling experience
Excellent customer service and communication skills
Sales experience
Job Expectations
Ability to stand for extended periods of time
Required to work some Saturday's
What we offer
Competitive wages
Career Growth / Robust Training Program
Work Life Balance
Top quality health insurance (Full Time)
Paid Time Off (accrued and available for use immediately)
Paid holidays
Banking hours / Closed on Sunday's
Tuition Reimbursement
Employer Provided Retirement Benefits
401(K) Plan
Dental & Vision Insurance (Full Time)
Short & Long-Term Disability (Full Time)
Life Insurance (Full Time)
Why join us?
At PSCU, we are dedicated to our mission of educating, equipping, and empowering both our team and the communities we serve. By joining us, you'll be part of a culture that listens to your ideas, supports your growth, elevates and celebrates your achievements, cares for your well-being, and serves with purpose. Together, we create a meaningful impact, and we invite you to be a part of our journey!
To apply, please complete the online application and attach an up-to-date resume.
$28k-34k yearly est. 19d ago
Insurance Customer Service
Jenkins Insurance Group LLC 4.5
Teller job in Jackson, MI
Job DescriptionBenefits:
401(k)
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Our dynamic team seeks an enthusiastic individual to provide exceptional customer service to our insurance company clients and policyholders. You'll be responsible for creating insurance policies, advising potential clients on coverage, and converting quotes into new policies. You'll also help resolve billing issues, change policies, and make policy recommendations. If you have previous insurance experience in a customer service role and have a friendly, client-first attitude, please apply today!
Responsibilities:
Manage inbound calls related to insurance policy concerns, customer complaints, and general inquiries,
Track current marketing activities, so you can appropriately respond to insurance- related inquiries with all of the resources at your disposal
Demonstrate accuracy in processing client policy modifications based on the data
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal, and listening
People-oriented
Detail oriented
Proactive in problem-solving
Basic knowledge of insurance policy procedures and schedules is preferred